The statistics below represent IT jobs advertised across the Kent region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 69 88 85
Rank change year-on-year
+19 -3
Permanent jobs requiring a 2nd Line Support 16 13 25
As % of all permanent IT jobs located in Kent 2.04% 1.16% 2.10%
As % of the Job Titles category 2.08% 1.18% 2.16%
Number of salaries quoted 14 13 25
Median salary £25,000 £27,500 £27,500
Median salary % change year-on-year
-9.09% -
90% offered a salary of more than £23,250 £23,200 £21,500
10% offered a salary of more than £29,000 £32,100 £30,000
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
770 1098 1158
As % of all permanent IT jobs located in Kent 98.21% 98.39% 97.31%
Number of salaries quoted 669 980 1018
Median salary £45,000 £38,500 £40,000
Median salary % change year-on-year
+16.88% -3.75%
90% offered a salary of more than £25,000 £23,500 £24,000
10% offered a salary of more than £57,500 £60,000 £56,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Kent

2nd Line Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Kent region.

2nd Line Support Salary Trend in Kent

2nd Line Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Kent region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham - 1 £29,500 -
Maidstone - 1 £21,500 -
Sittingbourne - 1 £22,500 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 4 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring 2nd Line Support in the job title.

1 12 (50.00%) Microsoft
2 11 (45.83%) MCP
3 10 (41.67%) MCSE
3 10 (41.67%) Microsoft Certification
4 9 (37.50%) Active Directory
4 9 (37.50%) Windows
4 9 (37.50%) Management Information System
4 9 (37.50%) Finance
5 8 (33.33%) Continuous Improvement
5 8 (33.33%) Disaster Recovery
6 7 (29.17%) MS Excel
6 7 (29.17%) MS Exchange
7 5 (20.83%) Windows Server
7 5 (20.83%) Windows Server 2008
8 4 (16.67%) Exchange Server 2010
8 4 (16.67%) Windows Server 2012
8 4 (16.67%) LAN
8 4 (16.67%) WAN
8 4 (16.67%) CCNA
8 4 (16.67%) Cisco Certification
8 4 (16.67%) Windows Server 2003
8 4 (16.67%) Wireless
8 4 (16.67%) VMware
9 3 (12.50%) Citrix
9 3 (12.50%) Linux
9 3 (12.50%) MS Office
9 3 (12.50%) ITIL
9 3 (12.50%) Office 365
9 3 (12.50%) Windows 10
9 3 (12.50%) vSphere

2nd Line Support Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (29.17%) MS Exchange
2 4 (16.67%) Exchange Server 2010
3 3 (12.50%) Exchange Server 2007
4 2 (8.33%) Exchange Server 2013
5 1 (4.17%) SharePoint
Applications
1 7 (29.17%) MS Excel
2 3 (12.50%) MS Office
Cloud Services
1 3 (12.50%) Office 365
Communications & Networking
1 4 (16.67%) LAN
1 4 (16.67%) WAN
1 4 (16.67%) Wireless
2 2 (8.33%) Cisco ASA
2 2 (8.33%) Cisco PIX
2 2 (8.33%) DHCP
2 2 (8.33%) DNS
2 2 (8.33%) Firewall
2 2 (8.33%) Network Security
3 1 (4.17%) LDAP
3 1 (4.17%) SAN
3 1 (4.17%) Wi-Fi
Database & Business Intelligence
1 1 (4.17%) Crystal Reports
1 1 (4.17%) SQL Server
1 1 (4.17%) SQL Server 2008
1 1 (4.17%) SQL Server Reporting Services
General
1 9 (37.50%) Finance
2 1 (4.17%) Dutch Language
2 1 (4.17%) German Language
2 1 (4.17%) Italian Language
2 1 (4.17%) Manufacturing
2 1 (4.17%) Retail
Miscellaneous
1 9 (37.50%) Management Information System
2 1 (4.17%) Driving Licence
2 1 (4.17%) PACS
2 1 (4.17%) Wiki
Operating Systems
1 9 (37.50%) Windows
2 5 (20.83%) Windows Server
2 5 (20.83%) Windows Server 2008
3 4 (16.67%) Windows Server 2003
3 4 (16.67%) Windows Server 2012
4 3 (12.50%) Linux
4 3 (12.50%) Windows 10
4 3 (12.50%) Windows 7
5 2 (8.33%) Windows XP
6 1 (4.17%) Apple iOS
6 1 (4.17%) Windows 8
Processes & Methodologies
1 8 (33.33%) Continuous Improvement
1 8 (33.33%) Disaster Recovery
2 3 (12.50%) ITIL
3 1 (4.17%) Change Control
3 1 (4.17%) Data Analysis
3 1 (4.17%) ERP
3 1 (4.17%) Mentoring
3 1 (4.17%) Problem Management
3 1 (4.17%) Software Testing
3 1 (4.17%) Test Scripting
Qualifications
1 11 (45.83%) MCP
2 10 (41.67%) MCSE
2 10 (41.67%) Microsoft Certification
3 4 (16.67%) CCNA
3 4 (16.67%) Cisco Certification
4 2 (8.33%) A+ Certification
4 2 (8.33%) Degree
4 2 (8.33%) MCITP
4 2 (8.33%) Security Cleared
System Software
1 9 (37.50%) Active Directory
2 3 (12.50%) VMware Infrastructure
2 3 (12.50%) vSphere
3 1 (4.17%) Firmware
3 1 (4.17%) Hyper-V
Systems Management
1 2 (8.33%) Backup Exec
1 2 (8.33%) Symantec Endpoint Protection
1 2 (8.33%) WSUS
2 1 (4.17%) SCCM
Vendors
1 12 (50.00%) Microsoft
2 4 (16.67%) VMware
3 3 (12.50%) Citrix
4 2 (8.33%) Apple
4 2 (8.33%) Blue Coat
4 2 (8.33%) CheckPoint
4 2 (8.33%) Cisco
4 2 (8.33%) F5
4 2 (8.33%) Forcepoint
4 2 (8.33%) Google
4 2 (8.33%) Juniper
4 2 (8.33%) Symantec
5 1 (4.17%) Remedy
5 1 (4.17%) Samsung
Kent
ARC IT Recruitment Ltd
Salary: £20000 - £30000 per annum + Plus Benefits
Posted: Yesterday