The statistics below represent IT jobs advertised across the Kent region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Second Line Support
South East / Kent
Rank 69 90 86
Rank change year-on-year
+21 -4
Permanent jobs requiring a 2nd Line Support 16 9 25
As % of all permanent IT jobs located in Kent 1.97% 0.85% 2.28%
As % of the Job Titles category 2.02% 0.87% 2.34%
Number of salaries quoted 14 9 25
Median salary £25,000 £26,000 £27,500
Median salary % change year-on-year
-3.84% -5.45%
90% offered a salary of more than £21,500 £23,800 £21,700
10% offered a salary of more than £27,500 £31,000 £30,000
UK excluding London median salary £25,000 £25,266 £25,000
% change year-on-year
-1.05% +1.06%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
792 1035 1067
As % of all permanent IT jobs located in Kent 97.54% 97.55% 97.44%
Number of salaries quoted 631 916 966
Median salary £40,250 £40,000 £40,000
Median salary % change year-on-year
+0.62% -
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Kent

2nd Line Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Kent region.

2nd Line Support Salary Trend in Kent

2nd Line Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Kent region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone - 3 £21,500 -
Sittingbourne - 2 £22,500 -
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 22 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring 2nd Line Support in the job title.

1 15 (62.50%) Microsoft
2 12 (50.00%) MCP
3 11 (45.83%) MCSE
3 11 (45.83%) Microsoft Certification
3 11 (45.83%) Finance
4 10 (41.67%) Windows
5 9 (37.50%) MS Excel
5 9 (37.50%) MS Exchange
5 9 (37.50%) Disaster Recovery
5 9 (37.50%) Management Information System
5 9 (37.50%) Continuous Improvement
6 8 (33.33%) Active Directory
7 7 (29.17%) Windows Server
7 7 (29.17%) Windows Server 2008
8 6 (25.00%) Exchange Server 2010
9 5 (20.83%) Windows 7
9 5 (20.83%) Office 365
9 5 (20.83%) Windows Server 2012
9 5 (20.83%) Windows Server 2003
9 5 (20.83%) LAN
9 5 (20.83%) WAN
9 5 (20.83%) MS Office
10 4 (16.67%) VMware
10 4 (16.67%) Linux
10 4 (16.67%) Cisco Certification
10 4 (16.67%) CCNA
10 4 (16.67%) Windows 10
11 3 (12.50%) vSphere
11 3 (12.50%) SQL Server 2008
11 3 (12.50%) VMware Infrastructure

2nd Line Support Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (37.50%) MS Exchange
2 6 (25.00%) Exchange Server 2010
3 3 (12.50%) SharePoint
4 2 (8.33%) Exchange Server 2007
5 1 (4.17%) Exchange Server 2013
Applications
1 9 (37.50%) MS Excel
2 5 (20.83%) MS Office
Cloud Services
1 5 (20.83%) Office 365
Communications & Networking
1 5 (20.83%) LAN
1 5 (20.83%) WAN
2 3 (12.50%) Wireless
3 2 (8.33%) Cisco ASA
3 2 (8.33%) Cisco PIX
3 2 (8.33%) DHCP
3 2 (8.33%) DNS
3 2 (8.33%) Firewall
3 2 (8.33%) Network Security
4 1 (4.17%) LDAP
4 1 (4.17%) SAN
4 1 (4.17%) TCP/IP
Database & Business Intelligence
1 3 (12.50%) Crystal Reports
1 3 (12.50%) SQL Server
1 3 (12.50%) SQL Server 2008
1 3 (12.50%) SQL Server Reporting Services
General
1 11 (45.83%) Finance
2 1 (4.17%) Manufacturing
Miscellaneous
1 9 (37.50%) Management Information System
2 1 (4.17%) Driving Licence
2 1 (4.17%) PACS
Operating Systems
1 10 (41.67%) Windows
2 7 (29.17%) Windows Server
2 7 (29.17%) Windows Server 2008
3 5 (20.83%) Windows 7
3 5 (20.83%) Windows Server 2003
3 5 (20.83%) Windows Server 2012
4 4 (16.67%) Linux
4 4 (16.67%) Windows 10
5 2 (8.33%) Windows XP
6 1 (4.17%) Apple iOS
6 1 (4.17%) Windows 8
Processes & Methodologies
1 9 (37.50%) Continuous Improvement
1 9 (37.50%) Disaster Recovery
2 3 (12.50%) ERP
3 2 (8.33%) ITIL
4 1 (4.17%) Change Control
4 1 (4.17%) Mentoring
4 1 (4.17%) Migration
4 1 (4.17%) Problem Management
4 1 (4.17%) Test Scripting
Qualifications
1 12 (50.00%) MCP
2 11 (45.83%) MCSE
2 11 (45.83%) Microsoft Certification
3 4 (16.67%) CCNA
3 4 (16.67%) Cisco Certification
4 2 (8.33%) A+ Certification
4 2 (8.33%) Degree
4 2 (8.33%) MCITP
4 2 (8.33%) Security Cleared
System Software
1 8 (33.33%) Active Directory
2 3 (12.50%) VMware Infrastructure
2 3 (12.50%) vSphere
3 1 (4.17%) Hyper-V
Systems Management
1 2 (8.33%) Backup Exec
1 2 (8.33%) Symantec Endpoint Protection
1 2 (8.33%) WSUS
2 1 (4.17%) SCCM
Vendors
1 15 (62.50%) Microsoft
2 4 (16.67%) VMware
3 3 (12.50%) Citrix
4 2 (8.33%) Apple
4 2 (8.33%) Blue Coat
4 2 (8.33%) CheckPoint
4 2 (8.33%) Cisco
4 2 (8.33%) F5
4 2 (8.33%) Forcepoint
4 2 (8.33%) Juniper
4 2 (8.33%) Symantec
5 1 (4.17%) Google
5 1 (4.17%) Remedy
West Malling, Kent
1st Choice Computer Appointments Ltd
Salary: Up to £22,000 per annum
Posted: 2 days ago