The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 218 189 183
Rank change year-on-year
-29 -6
Permanent jobs requiring a 2nd Line Support 255 330 375
As % of all permanent IT jobs located in the South East 1.38% 1.59% 1.65%
As % of the Job Titles category 1.42% 1.64% 1.71%
Number of salaries quoted 240 311 300
Median salary £27,000 £26,000 £25,000
Median salary % change year-on-year
+3.84% +4.00%
90% offered a salary of more than £21,950 £22,150 £21,500
10% offered a salary of more than £33,000 £33,525 £32,500
UK excluding London median salary £26,000 £25,000 £24,750
% change year-on-year
+4.00% +1.01%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17951 20114 21982
As % of all permanent IT jobs located in the South East 97.18% 96.79% 96.75%
Number of salaries quoted 15265 16515 17511
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the South East region.

2nd Line Support Salary Trend in the South East

2nd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the South East region over the 3 months to 29 July 2016.

2nd Line Support Salary Histogram in the South East

2nd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +6 59 £26,000 +6.12% 11
Berkshire -1 51 £29,500 +18.00% 6
Surrey -19 45 £27,500 +5.76% 10
Oxfordshire -7 38 £28,500 +14.00% 5
Buckinghamshire +20 25 £21,500 -21.81% 1
West Sussex -17 17 £27,500 +3.77% 1
East Sussex +1 7 £22,500 -2.17% 1
Kent +1 7 £26,000 -13.33% 3
Middlesex +9 3 £26,500 +6.00%
Home Counties - 1 £25,000 -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support in the job title.

1 416 (74.42%) Windows
2 283 (50.63%) Active Directory
3 263 (47.05%) Microsoft
4 174 (31.13%) Windows Server
5 171 (30.59%) MS Excel
5 171 (30.59%) MS Exchange
6 153 (27.37%) Windows 7
7 133 (23.79%) VMware
8 131 (23.43%) ITIL
9 123 (22.00%) MS Office
10 118 (21.11%) Citrix
11 111 (19.86%) Windows Server 2008
12 104 (18.60%) SQL
12 104 (18.60%) SLA
13 102 (18.25%) Windows Server 2012
14 98 (17.53%) Cisco
15 94 (16.82%) Windows 8
16 91 (16.28%) VMware Infrastructure
16 91 (16.28%) Microsoft Certification
17 76 (13.60%) SQL Server
18 75 (13.42%) Office 365
19 73 (13.06%) DNS
20 70 (12.52%) Firewall
21 67 (11.99%) TCP/IP
22 65 (11.63%) Exchange Server 2010
23 57 (10.20%) Linux
24 51 (9.12%) Hyper-V
25 50 (8.94%) LAN
25 50 (8.94%) HP
26 49 (8.77%) Exchange Server 2013

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 171 (30.59%) MS Exchange
2 65 (11.63%) Exchange Server 2010
3 49 (8.77%) Exchange Server 2013
4 39 (6.98%) Exchange Server 2007
5 25 (4.47%) SharePoint
6 17 (3.04%) IIS
7 16 (2.86%) Apache
8 13 (2.33%) Exchange Server 2003
9 9 (1.61%) Blackberry Enterprise Server
9 9 (1.61%) SharePoint Server
10 7 (1.25%) Skype for Business
11 4 (0.72%) SharePoint 2010
12 3 (0.54%) Exchange Server 2000
12 3 (0.54%) IBM Notes
13 2 (0.36%) SharePoint 2013
14 1 (0.18%) BizTalk Server
14 1 (0.18%) SharePoint Foundation
14 1 (0.18%) Tomcat
14 1 (0.18%) WebLogic
14 1 (0.18%) WebSphere
Applications
1 171 (30.59%) MS Excel
2 123 (22.00%) MS Office
3 7 (1.25%) MS PowerPoint
4 5 (0.89%) Adobe Creative Suite
Business Applications
1 5 (0.89%) SAP Oil and Gas
2 3 (0.54%) Infor CloudSuite Industrial (formerly SyteLine)
3 1 (0.18%) Dynamics AX
3 1 (0.18%) Dynamics NAV
3 1 (0.18%) Line 50
3 1 (0.18%) TrackWise
Cloud Services
1 75 (13.42%) Office 365
2 5 (0.89%) Amazon AWS
3 4 (0.72%) Google Apps
3 4 (0.72%) SaaS
4 1 (0.18%) Microsoft Azure
Communications & Networking
1 73 (13.06%) DNS
2 70 (12.52%) Firewall
3 67 (11.99%) TCP/IP
4 50 (8.94%) LAN
5 48 (8.59%) WAN
6 45 (8.05%) DHCP
7 37 (6.62%) VPN
8 28 (5.01%) SAN
9 19 (3.40%) VoIP
10 18 (3.22%) ADSL
10 18 (3.22%) Internet
11 16 (2.86%) SMTP
12 14 (2.50%) Wireless
13 12 (2.15%) Network Security
14 11 (1.97%) Wi-Fi
15 10 (1.79%) VLAN
16 9 (1.61%) NAS
17 8 (1.43%) Skype
18 7 (1.25%) IP Telephony
19 6 (1.07%) SSL
Database & Business Intelligence
1 76 (13.60%) SQL Server
2 12 (2.15%) Oracle Database
3 11 (1.97%) SQL Server 2012
4 10 (1.79%) SQL Server 2008
5 6 (1.07%) BusinessObjects
6 5 (0.89%) MySQL
6 5 (0.89%) SQL Server 2005
7 2 (0.36%) Oracle Database 10g
8 1 (0.18%) SQL Server Reporting Services
Development Applications
1 1 (0.18%) JIRA
1 1 (0.18%) SQL Server Management Studio (SSMS)
General
1 37 (6.62%) Finance
2 25 (4.47%) German Language
3 24 (4.29%) Manufacturing
4 21 (3.76%) French Language
5 18 (3.22%) Retail
6 12 (2.15%) Telecoms
7 10 (1.79%) Marketing
8 7 (1.25%) Advertising
8 7 (1.25%) Law
9 6 (1.07%) Back Office
10 5 (0.89%) Banking
10 5 (0.89%) Electronics
10 5 (0.89%) Local Government
11 4 (0.72%) Pharmaceutical
12 3 (0.54%) Publishing
13 2 (0.36%) Billing
13 2 (0.36%) Financial Institution
14 1 (0.18%) Italian Language
14 1 (0.18%) Legal
14 1 (0.18%) Russian Language
Libraries, Frameworks & Software Standards
1 17 (3.04%) Web Services
2 16 (2.86%) HTML
3 2 (0.36%) CSS
3 2 (0.36%) CSS3
4 1 (0.18%) .NET
4 1 (0.18%) COM
4 1 (0.18%) ODBC
4 1 (0.18%) REST
4 1 (0.18%) WCF
4 1 (0.18%) X-Windows
Miscellaneous
1 39 (6.98%) Driving Licence
2 36 (6.44%) Blackberry
3 23 (4.11%) Analytical Skills
4 22 (3.94%) Smartphone
5 11 (1.97%) Data Centre
6 10 (1.79%) Fat Client
6 10 (1.79%) iPad
6 10 (1.79%) Thin Client
7 9 (1.61%) iSeries
7 9 (1.61%) Video Conferencing
8 8 (1.43%) EPoS
8 8 (1.43%) iPhone
9 7 (1.25%) Management Information System
9 7 (1.25%) Statistics
9 7 (1.25%) User Experience
10 6 (1.07%) e-Learning
11 4 (0.72%) Computer Science
11 4 (0.72%) Replication
12 2 (0.36%) Web 2.0
12 2 (0.36%) Wiki
Operating Systems
1 416 (74.42%) Windows
2 174 (31.13%) Windows Server
3 153 (27.37%) Windows 7
4 111 (19.86%) Windows Server 2008
5 102 (18.25%) Windows Server 2012
6 94 (16.82%) Windows 8
7 57 (10.20%) Linux
8 49 (8.77%) Windows 10
9 46 (8.23%) Windows Server 2003
9 46 (8.23%) Windows XP
10 34 (6.08%) Mac OS X
11 25 (4.47%) Unix
12 22 (3.94%) Android
13 18 (3.22%) Apple iOS
14 13 (2.33%) Windows Vista
15 9 (1.61%) Mac OS
16 8 (1.43%) Windows 2000 Server
17 7 (1.25%) Windows Mobile
18 6 (1.07%) Windows 2000
19 4 (0.72%) AIX
Processes & Methodologies
1 131 (23.43%) ITIL
2 33 (5.90%) Mentoring
3 23 (4.11%) Service Management
4 22 (3.94%) Ticket Management
5 21 (3.76%) ITSM
6 20 (3.58%) Service Delivery
7 19 (3.40%) Kalman Filter
8 17 (3.04%) Incident Management
9 16 (2.86%) Time Management
10 15 (2.68%) Web Filtering
11 13 (2.33%) Change Management
12 12 (2.15%) Email Filtering
13 11 (1.97%) ITIL V3
14 10 (1.79%) Continuous Improvement
15 9 (1.61%) Business Intelligence
15 9 (1.61%) CRM
15 9 (1.61%) ERP
15 9 (1.61%) Network Management
15 9 (1.61%) Software Delivery
16 8 (1.43%) Disaster Recovery
Programming Languages
1 104 (18.60%) SQL
2 18 (3.22%) PowerShell
3 17 (3.04%) JavaScript
4 9 (1.61%) Perl
4 9 (1.61%) PHP
4 9 (1.61%) PL/SQL
4 9 (1.61%) Shell Script
4 9 (1.61%) VBScript
5 3 (0.54%) Java
5 3 (0.54%) VB
6 1 (0.18%) C
6 1 (0.18%) C++
6 1 (0.18%) T-SQL
6 1 (0.18%) VBA
Qualifications
1 91 (16.28%) Microsoft Certification
2 48 (8.59%) MCP
3 43 (7.69%) CCNA
3 43 (7.69%) Cisco Certification
4 40 (7.16%) MCSA
5 35 (6.26%) Degree
6 25 (4.47%) MCSE
7 24 (4.29%) ITIL Foundation Certificate
8 23 (4.11%) Citrix Certification
9 22 (3.94%) CCA
9 22 (3.94%) MCTS
9 22 (3.94%) VMware Certified Professional (VCP)
10 21 (3.76%) Security Cleared
11 17 (3.04%) MCDST
12 14 (2.50%) SC Cleared
13 10 (1.79%) MOS
14 6 (1.07%) A+ Certification
15 5 (0.89%) DBS Check
16 4 (0.72%) DV Cleared
16 4 (0.72%) JNCIA
Quality Assurance & Compliance
1 104 (18.60%) SLA
2 3 (0.54%) QA
3 2 (0.36%) Sarbanes-Oxley
4 1 (0.18%) COBIT
4 1 (0.18%) GxP
System Software
1 283 (50.63%) Active Directory
2 91 (16.28%) VMware Infrastructure
3 51 (9.12%) Hyper-V
4 34 (6.08%) XenApp
5 15 (2.68%) VMware ESXi
6 12 (2.15%) VMware ESX
7 11 (1.97%) vSphere
8 10 (1.79%) XenDesktop
9 7 (1.25%) VMware Workstation
10 6 (1.07%) Terminal Services
11 4 (0.72%) Samba
11 4 (0.72%) Virtual Machines
12 3 (0.54%) VMware Server
12 3 (0.54%) XenServer
13 2 (0.36%) Firmware
14 1 (0.18%) Terminal Server
14 1 (0.18%) Virtual Desktop
14 1 (0.18%) Xen
Systems Management
1 36 (6.44%) SCCM
2 22 (3.94%) Backup Exec
3 11 (1.97%) Norton AntiVirus
4 7 (1.25%) SCSM
4 7 (1.25%) WSUS
5 6 (1.07%) Tivoli
6 4 (0.72%) Puppet
7 3 (0.54%) Cisco CUCM
7 3 (0.54%) DameWare
7 3 (0.54%) Nagios
7 3 (0.54%) Perfmon
8 2 (0.36%) SCOM
9 1 (0.18%) Legato
9 1 (0.18%) NetBackup
9 1 (0.18%) SCVMM
9 1 (0.18%) Simpana
9 1 (0.18%) Symantec Endpoint Protection
9 1 (0.18%) Tivoli Storage Manager
Vendors
1 263 (47.05%) Microsoft
2 133 (23.79%) VMware
3 118 (21.11%) Citrix
4 98 (17.53%) Cisco
5 50 (8.94%) HP
6 28 (5.01%) EMC
7 25 (4.47%) NetApp
7 25 (4.47%) Oracle
8 23 (4.11%) Veeam
9 20 (3.58%) Apple
10 19 (3.40%) IBM
11 17 (3.04%) Symantec
12 12 (2.15%) Google
13 11 (1.97%) Dell
14 10 (1.79%) Juniper
15 7 (1.25%) SAP
15 7 (1.25%) SolarWinds
15 7 (1.25%) SonicWALL
16 6 (1.07%) BT
17 5 (0.89%) Adobe
Oxfordshire
Senitor Associates
Salary: £30000 per annum
Posted: Yesterday
Fleet, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: Yesterday
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 3 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 9 hours ago
Ringwood, Hampshire
CV Screen Ltd
Salary: Up to £22k plus benefits
Posted: Yesterday
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: Yesterday
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Tria Recruitment
Salary: £23000 - £28000 per annum + Benefits
Posted: Yesterday
Fleet, Hampshire
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Reading, Berkshire
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 4 days ago
Dartford, Kent
Senitor Associates
Salary: £23000 - £30000 per annum
Posted: 2 days ago
Farnham, Surrey
Austin Fraser
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £28000 per annum
Posted: 4 days ago
Andover, Hampshire
Understanding Recruitment
Salary: £20000.00 - £28000.00 per annum + shift allowance
Posted: 4 days ago
Fareham, Hampshire
Greywood Associates Limited
Salary: £20000 - £250000 per annum + Pension, Free-parking, Dress-down friday
Posted: 3 days ago
Sevenoaks, Kent
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £22000 - £24000 per annum
Posted: 3 days ago
Southampton
aap3
Salary: £24000 - £30000.00 per annum
Posted: 8 days ago
Camberley, Surrey
Dane Partnership
Salary: Circa £28-32k negotiable dependent on experience
Posted: 4 days ago
Abingdon, Oxfordshire
Experis Ltd
Salary: £25000.00 - £32000.00 per annum + Benefits
Posted: 3 days ago
Farnborough
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £25000.00 per annum + benefits
Posted: 11 days ago
Guildford
Bluetown Online LTD
Salary: £18000 - £24000 per annum
Posted: 10 days ago
Guildford, Surrey
People Source Consulting
Salary: £24000 - £26000 per annum + Benefits
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £30,000 per annum DOE
Posted: 4 days ago
Tunbridge Wells
Spectrum IT
Salary: £20000 - £25000 per annum
Posted: 16 days ago
Surrey
Annapurna HR
Salary: £25000 - £30000 per annum
Posted: 8 days ago
Newbury, Berkshire
John Smith Son
Salary: Up to £26,000 per annum
Posted: 15 days ago
Guildford
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 9 days ago
Maidenhead
Talent Point
Salary: £30000.00 - £35000.00 per annum
Posted: 17 days ago
Chertsey
Recruitment Revolution Limited
Salary: £20,000 to £30,000 per annum + Health Insurance + Car
Posted: 23 days ago