The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 212 192 176
Rank change year-on-year
-20 -16
Permanent jobs requiring a 2nd Line Support 230 356 358
As % of all permanent IT jobs located in the South East 1.39% 1.65% 1.64%
As % of the Job Titles category 1.43% 1.70% 1.69%
Number of salaries quoted 215 330 295
Median salary £26,000 £27,000 £26,500
Median salary % change year-on-year
-3.70% +1.88%
90% offered a salary of more than £21,500 £22,500 £21,500
10% offered a salary of more than £31,200 £35,000 £32,500
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
16030 20889 21218
As % of all permanent IT jobs located in the South East 96.87% 97.05% 96.94%
Number of salaries quoted 13356 17631 16914
Median salary £43,625 £43,500 £40,000
Median salary % change year-on-year
+0.28% +8.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the South East region.

2nd Line Support Salary Trend in the South East

2nd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the South East region over the 3 months to 6 December 2016.

2nd Line Support Salary Histogram in the South East

2nd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -20 58 £27,500 +1.85% 3
West Sussex +37 39 £25,000 -10.71%
Hampshire -29 35 £23,500 -16.07% 5
Buckinghamshire +6 34 £27,500 +22.22% 2
Berkshire +9 31 £27,000 -5.26% 4
Kent +14 16 £25,000 -9.09% 2
Oxfordshire +3 12 £23,500 -6.00% 3
East Sussex +20 4 £23,500 +2.17%
Middlesex +4 1 £22,500 +2.27% 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 6 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support in the job title.

1 371 (73.32%) Windows
2 273 (53.95%) Active Directory
3 211 (41.70%) Microsoft
4 183 (36.17%) MS Exchange
5 171 (33.79%) Windows Server
6 150 (29.64%) Windows 7
7 136 (26.88%) MS Office
8 122 (24.11%) VMware
9 116 (22.92%) ITIL
10 108 (21.34%) MS Excel
11 97 (19.17%) Windows Server 2008
12 95 (18.77%) Windows 8
13 90 (17.79%) Cisco
14 87 (17.19%) Office 365
15 85 (16.80%) TCP/IP
16 82 (16.21%) Firewall
17 75 (14.82%) Windows Server 2012
18 73 (14.43%) VMware Infrastructure
19 70 (13.83%) MCP
20 69 (13.64%) Citrix
21 68 (13.44%) SQL Server
22 67 (13.24%) SQL
23 66 (13.04%) Microsoft Certification
24 64 (12.65%) Finance
24 64 (12.65%) Exchange Server 2010
25 62 (12.25%) Linux
26 60 (11.86%) WAN
27 59 (11.66%) DNS
28 57 (11.26%) LAN
29 54 (10.67%) VoIP

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 183 (36.17%) MS Exchange
2 64 (12.65%) Exchange Server 2010
3 39 (7.71%) Exchange Server 2007
4 19 (3.75%) Exchange Server 2013
5 16 (3.16%) IIS
6 12 (2.37%) SharePoint
7 11 (2.17%) Exchange Server 2003
8 10 (1.98%) Apache
9 7 (1.38%) Blackberry Enterprise Server
9 7 (1.38%) Skype for Business
10 4 (0.79%) IBM Notes
10 4 (0.79%) SharePoint Server
11 3 (0.59%) SharePoint Foundation
12 2 (0.40%) Tomcat
13 1 (0.20%) CMS
13 1 (0.20%) SharePoint 2010
13 1 (0.20%) SharePoint 2013
13 1 (0.20%) WordPress
Applications
1 136 (26.88%) MS Office
2 108 (21.34%) MS Excel
3 3 (0.59%) Adobe Creative Suite
4 2 (0.40%) AutoCAD
4 2 (0.40%) MS PowerPoint
5 1 (0.20%) MS Visio
Business Applications
1 10 (1.98%) SAP Oil and Gas
2 2 (0.40%) Infor CloudSuite Industrial (formerly SyteLine)
3 1 (0.20%) Dynamics AX
Cloud Services
1 87 (17.19%) Office 365
2 10 (1.98%) Microsoft Azure
3 7 (1.38%) Amazon AWS
4 4 (0.79%) SaaS
5 1 (0.20%) Mimecast
Communications & Networking
1 85 (16.80%) TCP/IP
2 82 (16.21%) Firewall
3 60 (11.86%) WAN
4 59 (11.66%) DNS
5 57 (11.26%) LAN
6 54 (10.67%) VoIP
7 37 (7.31%) DHCP
8 36 (7.11%) VPN
9 29 (5.73%) SAN
10 21 (4.15%) SMTP
11 20 (3.95%) VLAN
12 19 (3.75%) Network Security
13 16 (3.16%) ADSL
13 16 (3.16%) Internet
14 14 (2.77%) HTTP
15 12 (2.37%) Wireless
16 11 (2.17%) IP Telephony
17 10 (1.98%) Cisco IPT
17 10 (1.98%) IPsec
17 10 (1.98%) Skype
Database & Business Intelligence
1 68 (13.44%) SQL Server
2 15 (2.96%) SQL Server 2008
3 10 (1.98%) SQL Server 2012
4 8 (1.58%) MySQL
5 4 (0.79%) BusinessObjects
5 4 (0.79%) SQL Server Reporting Services
6 3 (0.59%) SQL Server 2005
7 2 (0.40%) PostgreSQL
8 1 (0.20%) Crystal Reports
8 1 (0.20%) Oracle Database
8 1 (0.20%) SQL Server 2016
Development Applications
1 1 (0.20%) SQL Server Management Studio (SSMS)
General
1 64 (12.65%) Finance
2 36 (7.11%) Telecoms
3 24 (4.74%) Retail
4 21 (4.15%) German Language
4 21 (4.15%) Manufacturing
5 16 (3.16%) French Language
6 12 (2.37%) Banking
7 11 (2.17%) Electronics
7 11 (2.17%) Marketing
8 10 (1.98%) Law
9 7 (1.38%) Back Office
10 4 (0.79%) Local Government
11 3 (0.59%) Pharmaceutical
11 3 (0.59%) Publishing
12 2 (0.40%) Financial Institution
12 2 (0.40%) Polish Language
13 1 (0.20%) Dutch Language
13 1 (0.20%) International Banking
13 1 (0.20%) Italian Language
13 1 (0.20%) Legal
Libraries, Frameworks & Software Standards
1 16 (3.16%) HTML
2 8 (1.58%) Web Services
3 5 (0.99%) CSS
4 4 (0.79%) .NET
4 4 (0.79%) CSS3
5 3 (0.59%) COM
6 1 (0.20%) LAMP
6 1 (0.20%) WCF
6 1 (0.20%) XML
Miscellaneous
1 35 (6.92%) Blackberry
2 30 (5.93%) Driving Licence
3 23 (4.55%) Analytical Skills
4 15 (2.96%) Management Information System
4 15 (2.96%) Statistics
5 14 (2.77%) Data Centre
5 14 (2.77%) EPoS
6 12 (2.37%) iPad
7 11 (2.17%) iPhone
8 9 (1.78%) Computer Science
9 7 (1.38%) PKI
9 7 (1.38%) Replication
10 5 (0.99%) e-Learning
10 5 (0.99%) Enterprise Storage
10 5 (0.99%) Fat Client
10 5 (0.99%) iSeries
10 5 (0.99%) Smartphone
10 5 (0.99%) Thin Client
10 5 (0.99%) Virtual Team
11 4 (0.79%) Video Conferencing
Operating Systems
1 371 (73.32%) Windows
2 171 (33.79%) Windows Server
3 150 (29.64%) Windows 7
4 97 (19.17%) Windows Server 2008
5 95 (18.77%) Windows 8
6 75 (14.82%) Windows Server 2012
7 62 (12.25%) Linux
8 51 (10.08%) Windows Server 2003
9 50 (9.88%) Windows XP
10 49 (9.68%) Windows 10
11 23 (4.55%) Android
12 22 (4.35%) Mac OS X
13 21 (4.15%) Windows Mobile
14 19 (3.75%) Windows 2000
15 15 (2.96%) Apple iOS
15 15 (2.96%) Windows 2000 Server
16 6 (1.19%) Windows Vista
17 5 (0.99%) Unix
17 5 (0.99%) VMS
18 4 (0.79%) Windows Phone
Processes & Methodologies
1 116 (22.92%) ITIL
2 36 (7.11%) ITSM
3 34 (6.72%) Service Management
4 28 (5.53%) ITIL V3
5 18 (3.56%) Disaster Recovery
5 18 (3.56%) Kalman Filter
5 18 (3.56%) Mentoring
6 17 (3.36%) Web Filtering
7 14 (2.77%) Email Filtering
7 14 (2.77%) Service Delivery
8 13 (2.57%) Business Intelligence
9 10 (1.98%) Business Continuity
9 10 (1.98%) Continuous Improvement
9 10 (1.98%) CRM
9 10 (1.98%) Digital Marketing
9 10 (1.98%) Programme Management
10 9 (1.78%) Network Design
10 9 (1.78%) Root Cause Analysis
10 9 (1.78%) Security Patching
10 9 (1.78%) Time Management
Programming Languages
1 67 (13.24%) SQL
2 19 (3.75%) PowerShell
3 4 (0.79%) C++
3 4 (0.79%) T-SQL
4 3 (0.59%) C#
4 3 (0.59%) Java
5 2 (0.40%) C
5 2 (0.40%) JavaScript
5 2 (0.40%) Shell Script
5 2 (0.40%) VB
5 2 (0.40%) VBA
5 2 (0.40%) X++
6 1 (0.20%) PHP
Qualifications
1 70 (13.83%) MCP
2 66 (13.04%) Microsoft Certification
3 51 (10.08%) CCNA
3 51 (10.08%) Cisco Certification
4 28 (5.53%) MCSE
5 26 (5.14%) Degree
6 24 (4.74%) MCSA
7 15 (2.96%) MCITP
8 10 (1.98%) MCTS
9 8 (1.58%) Security Cleared
10 5 (0.99%) A+ Certification
10 5 (0.99%) SC Cleared
10 5 (0.99%) VMware Certified Professional (VCP)
11 4 (0.79%) CCA
11 4 (0.79%) Citrix Certification
11 4 (0.79%) ITIL Certification
11 4 (0.79%) ITIL Foundation Certificate
11 4 (0.79%) MOS
12 2 (0.40%) DBS Check
13 1 (0.20%) CompTIA Security+
Quality Assurance & Compliance
1 46 (9.09%) SLA
2 2 (0.40%) QA
System Software
1 273 (53.95%) Active Directory
2 73 (14.43%) VMware Infrastructure
3 38 (7.51%) Hyper-V
4 21 (4.15%) vSphere
5 18 (3.56%) VMware ESXi
6 15 (2.96%) XenApp
7 7 (1.38%) Terminal Server
7 7 (1.38%) XenDesktop
8 6 (1.19%) VMware ESX
9 5 (0.99%) Terminal Services
10 4 (0.79%) VMware Workstation
11 3 (0.59%) Virtual Desktop
12 2 (0.40%) BlackBerry Internet Service
12 2 (0.40%) VMware Server
13 1 (0.20%) Firmware
13 1 (0.20%) XenServer
Systems Management
1 41 (8.10%) SCCM
2 15 (2.96%) Backup Exec
3 12 (2.37%) Norton AntiVirus
4 10 (1.98%) Nagios
4 10 (1.98%) Tivoli
5 6 (1.19%) Perfmon
6 5 (0.99%) DameWare
7 4 (0.79%) SCOM
8 3 (0.59%) WSUS
9 2 (0.40%) NetBackup
9 2 (0.40%) Symantec Endpoint Protection
10 1 (0.20%) Cisco CUCM
10 1 (0.20%) Opscode Chef
10 1 (0.20%) ServiceCenter
10 1 (0.20%) Tivoli Storage Manager
Vendors
1 211 (41.70%) Microsoft
2 122 (24.11%) VMware
3 90 (17.79%) Cisco
4 69 (13.64%) Citrix
5 44 (8.70%) HP
6 24 (4.74%) Dell
7 20 (3.95%) Apple
7 20 (3.95%) IBM
7 20 (3.95%) Symantec
7 20 (3.95%) Veeam
8 15 (2.96%) EMC
9 14 (2.77%) SAP
10 11 (2.17%) Google
11 9 (1.78%) Brocade
11 9 (1.78%) Extreme Networks
11 9 (1.78%) ServiceNow
12 8 (1.58%) Juniper
13 7 (1.38%) Mitel
13 7 (1.38%) NetApp
14 6 (1.19%) Avaya
Maidstone, Kent
Adeptis Group
Salary: Unspecified
Posted: 2 hours ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 18 hours ago
Oxfordshire
Senitor Associates
Posted: Yesterday
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 per annum + Benefits
Posted: 3 days ago
Farnborough, Hampshire
The People Network
Salary: £25000 - £35000 per annum + benefits
Posted: 3 days ago
Weybridge, Surrey
Proactive Appointments
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
Woking, Surrey
Clearwater People Solutions
Salary: £25000 - £30000 Per Annum
Posted: 5 days ago
Portsmouth, Hampshire
First Point
Salary: £25000.00 - £32000.00 per annum + Bonus + Benefits
Posted: 3 days ago
Oxford, Oxfordshire
Senitor Associates
Salary: £30000 per annum
Posted: 3 days ago
Kent
ARC IT Recruitment Ltd
Salary: £20000 - £30000 per annum + Plus Benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £21500 - £28500 per annum
Posted: 4 days ago
Wallingford, Oxfordshire
MMR Research Worldwide
Salary: From £21,000 to £24,000 per annum dependent on skillset
Posted: 10 days ago
Milton Keynes
Recruitment Genius Ltd
Salary: £20000 - £26000 per annum
Posted: 20 days ago
Leatherhead, Surrey
RM plc
Salary: £21000 - £26000 per annum + bonus, benefits
Posted: 27 days ago