The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 199 179 209
Rank change year-on-year
-20 +30
Permanent jobs requiring a 2nd Line Support 293 353 320
As % of all permanent IT jobs located in the South East 1.61% 1.69% 1.36%
As % of the Job Titles category 1.66% 1.75% 1.41%
Number of salaries quoted 260 319 290
Median salary £26,500 £25,500 £25,000
Median salary % change year-on-year
+3.92% +2.00%
90% offered a salary of more than £22,500 £22,000 £21,500
10% offered a salary of more than £32,900 £33,100 £35,000
UK excluding London median salary £25,500 £24,500 £24,500
% change year-on-year
+4.08% -
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17679 20227 22676
As % of all permanent IT jobs located in the South East 96.84% 97.07% 96.42%
Number of salaries quoted 14979 16338 18353
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the South East region.

2nd Line Support Salary Trend in the South East

2nd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the South East region over the 3 months to 30 May 2016.

2nd Line Support Salary Histogram in the South East

2nd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +19 69 £26,500 +8.16% 2
Berkshire +34 67 £26,500 +6.00% 6
Surrey +2 66 £28,000 +7.69% 3
Oxfordshire -30 24 £27,500 +14.58% 4
West Sussex -4 20 £34,000 +33.33% 1
Buckinghamshire +12 19 £21,500 -12.24% 1
East Sussex +11 15 £25,000 -5.66%
Kent -23 9 £26,000 -13.33%
Middlesex +8 3 £34,000 +30.76% 1
Home Counties - 1 £25,000 -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support in the job title.

1 445 (77.53%) Windows
2 312 (54.36%) Microsoft
3 302 (52.61%) Active Directory
4 213 (37.11%) MS Excel
5 202 (35.19%) MS Exchange
6 173 (30.14%) Windows Server
7 154 (26.83%) VMware
8 152 (26.48%) Windows 7
9 139 (24.22%) Citrix
10 137 (23.87%) SLA
11 135 (23.52%) ITIL
12 132 (23.00%) Windows Server 2008
13 130 (22.65%) Windows Server 2012
14 126 (21.95%) MS Office
15 112 (19.51%) Microsoft Certification
16 101 (17.60%) Cisco
17 97 (16.90%) Windows 8
18 90 (15.68%) VMware Infrastructure
19 84 (14.63%) SQL
19 84 (14.63%) DNS
19 84 (14.63%) Exchange Server 2010
20 76 (13.24%) Office 365
21 74 (12.89%) Firewall
22 68 (11.85%) TCP/IP
23 63 (10.98%) SQL Server
23 63 (10.98%) Hyper-V
24 61 (10.63%) Exchange Server 2013
25 56 (9.76%) Windows XP
26 53 (9.23%) Windows Server 2003
27 48 (8.36%) HP

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 202 (35.19%) MS Exchange
2 84 (14.63%) Exchange Server 2010
3 61 (10.63%) Exchange Server 2013
4 47 (8.19%) Exchange Server 2007
5 39 (6.79%) SharePoint
6 16 (2.79%) Exchange Server 2003
6 16 (2.79%) SharePoint Server
7 13 (2.26%) IIS
8 11 (1.92%) Apache
8 11 (1.92%) Blackberry Enterprise Server
9 4 (0.70%) IBM Notes
9 4 (0.70%) Skype for Business
10 3 (0.52%) Exchange Server 2000
10 3 (0.52%) SharePoint 2010
11 2 (0.35%) SharePoint 2013
12 1 (0.17%) BizTalk Server
12 1 (0.17%) CMS
12 1 (0.17%) Tomcat
12 1 (0.17%) WebLogic
12 1 (0.17%) WebSphere
Applications
1 213 (37.11%) MS Excel
2 126 (21.95%) MS Office
3 8 (1.39%) MS PowerPoint
4 4 (0.70%) MS Visio
5 1 (0.17%) Adobe Creative Suite
5 1 (0.17%) S-PLUS
Business Applications
1 3 (0.52%) SAP Oil and Gas
2 1 (0.17%) Dynamics AX
2 1 (0.17%) Dynamics NAV
2 1 (0.17%) Line 50
2 1 (0.17%) TrackWise
Cloud Services
1 76 (13.24%) Office 365
2 10 (1.74%) Amazon AWS
2 10 (1.74%) Google Apps
3 4 (0.70%) SaaS
Communications & Networking
1 84 (14.63%) DNS
2 74 (12.89%) Firewall
3 68 (11.85%) TCP/IP
4 43 (7.49%) DHCP
5 39 (6.79%) WAN
6 37 (6.45%) LAN
6 37 (6.45%) VPN
7 31 (5.40%) SAN
8 26 (4.53%) VoIP
9 13 (2.26%) Internet
9 13 (2.26%) Wireless
10 11 (1.92%) 3G
10 11 (1.92%) DSL
10 11 (1.92%) HSPA
11 10 (1.74%) Wi-Fi
12 8 (1.39%) NAS
12 8 (1.39%) SSL
13 7 (1.22%) ADSL
13 7 (1.22%) VLAN
14 6 (1.05%) MPLS
Database & Business Intelligence
1 63 (10.98%) SQL Server
2 11 (1.92%) Oracle Database
3 8 (1.39%) SQL Server 2012
4 7 (1.22%) SQL Server 2008
5 5 (0.87%) MySQL
5 5 (0.87%) SQL Server 2005
6 3 (0.52%) Relational Database
7 2 (0.35%) BusinessObjects
7 2 (0.35%) Oracle Database 10g
Development Applications
1 1 (0.17%) JIRA
1 1 (0.17%) SQL Server Management Studio (SSMS)
General
1 37 (6.45%) Finance
2 23 (4.01%) German Language
3 22 (3.83%) Retail
4 21 (3.66%) French Language
5 18 (3.14%) Manufacturing
6 17 (2.96%) Telecoms
7 8 (1.39%) Advertising
7 8 (1.39%) Marketing
8 4 (0.70%) Law
9 3 (0.52%) Electronics
9 3 (0.52%) Legal
9 3 (0.52%) Russian Language
9 3 (0.52%) Spanish Language
10 1 (0.17%) Back Office
10 1 (0.17%) Banking
10 1 (0.17%) Billing
10 1 (0.17%) Games
10 1 (0.17%) Italian Language
10 1 (0.17%) Local Government
Libraries, Frameworks & Software Standards
1 18 (3.14%) Web Services
2 15 (2.61%) HTML
3 1 (0.17%) .NET
3 1 (0.17%) COM
3 1 (0.17%) ODBC
3 1 (0.17%) REST
3 1 (0.17%) Software Packaging
3 1 (0.17%) WCF
3 1 (0.17%) X-Windows
Miscellaneous
1 48 (8.36%) Driving Licence
2 38 (6.62%) Blackberry
3 28 (4.88%) Analytical Skills
4 27 (4.70%) Smartphone
5 18 (3.14%) Video Conferencing
6 17 (2.96%) User Experience
7 11 (1.92%) EPoS
8 9 (1.57%) Data Centre
9 8 (1.39%) Fat Client
9 8 (1.39%) Thin Client
10 7 (1.22%) Replication
11 6 (1.05%) FlexPod
12 5 (0.87%) iPad
12 5 (0.87%) Management Information System
13 4 (0.70%) iSeries
13 4 (0.70%) NHS
13 4 (0.70%) VCE vBlock
14 3 (0.52%) Computer Science
14 3 (0.52%) Enterprise Storage
14 3 (0.52%) iPhone
Operating Systems
1 445 (77.53%) Windows
2 173 (30.14%) Windows Server
3 152 (26.48%) Windows 7
4 132 (23.00%) Windows Server 2008
5 130 (22.65%) Windows Server 2012
6 97 (16.90%) Windows 8
7 56 (9.76%) Windows XP
8 53 (9.23%) Windows Server 2003
9 40 (6.97%) Linux
10 35 (6.10%) Mac OS X
10 35 (6.10%) Windows 10
11 27 (4.70%) Unix
12 18 (3.14%) Android
13 16 (2.79%) Windows Vista
14 13 (2.26%) Apple iOS
15 9 (1.57%) Mac OS
16 6 (1.05%) Windows 2000 Server
17 4 (0.70%) Data ONTAP
18 3 (0.52%) HPUX
19 2 (0.35%) Solaris
Processes & Methodologies
1 135 (23.52%) ITIL
2 45 (7.84%) Mentoring
3 25 (4.36%) Ticket Management
4 19 (3.31%) Service Management
5 17 (2.96%) Incident Management
5 17 (2.96%) Kalman Filter
6 16 (2.79%) ITSM
6 16 (2.79%) Service Delivery
7 15 (2.61%) Change Management
7 15 (2.61%) Time Management
8 14 (2.44%) Web Filtering
9 10 (1.74%) DevOps
9 10 (1.74%) Network Management
9 10 (1.74%) Root Cause Analysis
10 9 (1.57%) Continuous Improvement
10 9 (1.57%) Software Delivery
11 7 (1.22%) Application Packaging
11 7 (1.22%) Migration
11 7 (1.22%) Patch Management
11 7 (1.22%) Software Deployment
Programming Languages
1 84 (14.63%) SQL
2 18 (3.14%) JavaScript
3 13 (2.26%) PowerShell
4 10 (1.74%) Perl
4 10 (1.74%) PHP
5 9 (1.57%) PL/SQL
5 9 (1.57%) Shell Script
5 9 (1.57%) VBScript
6 4 (0.70%) C++
7 3 (0.52%) C
7 3 (0.52%) Java
7 3 (0.52%) VBA
8 2 (0.35%) VB
9 1 (0.17%) C#
9 1 (0.17%) Python
9 1 (0.17%) T-SQL
Qualifications
1 112 (19.51%) Microsoft Certification
2 45 (7.84%) MCSA
3 44 (7.67%) MCP
4 42 (7.32%) CCNA
4 42 (7.32%) Cisco Certification
5 36 (6.27%) Degree
6 31 (5.40%) Security Cleared
7 27 (4.70%) ITIL Foundation Certificate
7 27 (4.70%) MCSE
8 24 (4.18%) Citrix Certification
8 24 (4.18%) MCTS
8 24 (4.18%) SC Cleared
9 23 (4.01%) CCA
9 23 (4.01%) VMware Certified Professional (VCP)
10 17 (2.96%) MCDST
11 15 (2.61%) MOS
12 7 (1.22%) CCNP
13 6 (1.05%) A+ Certification
14 4 (0.70%) JNCIA
14 4 (0.70%) JNCIS
Quality Assurance & Compliance
1 137 (23.87%) SLA
2 3 (0.52%) QA
3 2 (0.35%) Sarbanes-Oxley
4 1 (0.17%) COBIT
4 1 (0.17%) GxP
4 1 (0.17%) PCI DSS
System Software
1 302 (52.61%) Active Directory
2 90 (15.68%) VMware Infrastructure
3 63 (10.98%) Hyper-V
4 30 (5.23%) XenApp
5 15 (2.61%) VMware ESX
6 12 (2.09%) Terminal Services
7 11 (1.92%) vSphere
8 10 (1.74%) Samba
9 8 (1.39%) VMware ESXi
10 6 (1.05%) VMware Workstation
11 5 (0.87%) XenDesktop
12 3 (0.52%) XenServer
13 1 (0.17%) VMware Server
13 1 (0.17%) Xen
Systems Management
1 35 (6.10%) SCCM
2 25 (4.36%) Backup Exec
3 10 (1.74%) Puppet
4 7 (1.22%) Norton AntiVirus
4 7 (1.22%) SCSM
4 7 (1.22%) WSUS
5 2 (0.35%) Cisco CUCM
5 2 (0.35%) Cisco UCCX
5 2 (0.35%) SCOM
6 1 (0.17%) Legato
6 1 (0.17%) NetBackup
6 1 (0.17%) SCVMM
6 1 (0.17%) Simpana
6 1 (0.17%) Symantec Endpoint Protection
6 1 (0.17%) Systems Management Server (SMS)
Vendors
1 312 (54.36%) Microsoft
2 154 (26.83%) VMware
3 139 (24.22%) Citrix
4 101 (17.60%) Cisco
5 48 (8.36%) HP
6 34 (5.92%) NetApp
7 28 (4.88%) Juniper
8 24 (4.18%) EMC
9 23 (4.01%) Oracle
10 20 (3.48%) Symantec
11 16 (2.79%) Google
12 15 (2.61%) IBM
13 14 (2.44%) Apple
14 13 (2.26%) Dell
15 12 (2.09%) Veeam
16 11 (1.92%) BT
17 9 (1.57%) LANDesk
17 9 (1.57%) SolarWinds
17 9 (1.57%) SonicWALL
18 7 (1.22%) Avaya
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: Yesterday
Didcot, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £28000 per annum + Benefits and Training
Posted: 2 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £28,000 per annum + Overtime + Benefits + Career Progr
Posted: 3 days ago
Newbury, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Epsom, Surrey
TLP Consultancy Ltd.
Salary: £17500 - £20000 per annum + 23 days, Pension,bonus, shares
Posted: 4 days ago
Berkshire
MillsHill
Salary: £0 - £35,000 per year
Posted: 6 days ago
Slough, Berkshire
Millshill Recruitment Ltd
Salary: From £30,000 to £34,000 per annum
Posted: 5 days ago
Woking, Surrey
IT Lab
Salary: From £22,000 to £28,000 per annum
Posted: 5 days ago
Marlow, Buckinghamshire
Pro-Quest Resourcing Ltd
Salary: £30000 - £35000 Per Annum 30-34K + Pension + BUPA + Life Assur + DenPl
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 3 days ago
Abingdon
Hays Specialist Recruitment
Salary: £22000 - £28000.00 per annum + Benefits & Training
Posted: 11 days ago
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: From £33,000 to £35,000 per annum Plus Bonus and Benefits
Posted: 3 days ago
Basingstoke, Hampshire
Austin Fraser
Salary: £30000.00 - £35000.00 per annum + Excellent Benefits
Posted: 5 days ago
Newbury
Hays Specialist Recruitment
Salary: £20000.00 - £28000 per day + Dep on Experience
Posted: 27 days ago
Weybridge, Surrey
Sanderson
Salary: £25000.00 - £33000 per annum + Benefits
Posted: 19 days ago
Middlesex / West London
MillsHill
Salary: £34,000 per year
Posted: 21 days ago
Newbury
People Source Consulting
Salary: £26000 - £32000 per annum + 20% shift allowance
Posted: 18 days ago