The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Second Line Support
England / South East
Rank 198 203 221
Rank change year-on-year
+5 +18
Permanent jobs requiring a 2nd Line Support 215 294 271
As % of all permanent IT jobs located in the South East 1.44% 1.53% 1.31%
As % of the Job Titles category 1.49% 1.58% 1.35%
Number of salaries quoted 204 264 226
Median salary £25,750 £27,000 £26,000
Median salary % change year-on-year
-4.62% +3.84%
90% offered a salary of more than £21,500 £22,500 £22,500
10% offered a salary of more than £31,750 £33,000 £35,000
UK excluding London median salary £25,000 £25,383 £25,000
% change year-on-year
-1.50% +1.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14451 18600 20106
As % of all permanent IT jobs located in the South East 96.79% 96.74% 97.20%
Number of salaries quoted 11988 15817 16337
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the South East region.

2nd Line Support Salary Trend in the South East

2nd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the South East region over the 3 months to 23 January 2017.

2nd Line Support Salary Histogram in the South East

2nd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +39 74 £27,500 -1.78% 8
Hampshire -7 36 £25,000 -5.66% 7
Berkshire -4 26 £27,500 -2.65% 3
West Sussex +10 24 £24,875 -24.62% 3
Oxfordshire +32 19 £25,000 -5.66% 6
Kent +13 16 £25,000 -3.84% 1
Buckinghamshire -11 14 £27,000 +20.00% 3
East Sussex +12 5 £35,000 +48.93% 1
Middlesex -5 1 £22,500 +2.27%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support in the job title.

1 372 (77.50%) Windows
2 276 (57.50%) Active Directory
3 216 (45.00%) Microsoft
4 194 (40.42%) MS Exchange
5 172 (35.83%) Windows Server
6 151 (31.46%) MS Office
7 141 (29.38%) VMware
8 138 (28.75%) Windows 7
9 109 (22.71%) MS Excel
10 105 (21.88%) Windows Server 2008
11 104 (21.67%) ITIL
12 99 (20.63%) Office 365
13 88 (18.33%) Windows Server 2012
13 88 (18.33%) Cisco
14 84 (17.50%) TCP/IP
15 81 (16.88%) Windows 8
16 79 (16.46%) Firewall
17 73 (15.21%) VMware Infrastructure
18 68 (14.17%) Citrix
18 68 (14.17%) Microsoft Certification
18 68 (14.17%) VoIP
18 68 (14.17%) MCP
19 60 (12.50%) Finance
20 57 (11.88%) Exchange Server 2010
20 57 (11.88%) SQL
21 54 (11.25%) Linux
22 52 (10.83%) Windows Server 2003
23 50 (10.42%) Cisco Certification
23 50 (10.42%) SLA
23 50 (10.42%) CCNA

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 194 (40.42%) MS Exchange
2 57 (11.88%) Exchange Server 2010
3 39 (8.13%) Exchange Server 2007
4 24 (5.00%) SharePoint
5 17 (3.54%) IIS
6 16 (3.33%) Exchange Server 2013
7 10 (2.08%) Exchange Server 2003
8 6 (1.25%) Skype for Business
9 5 (1.04%) Apache
9 5 (1.04%) SharePoint Server
10 3 (0.63%) Blackberry Enterprise Server
10 3 (0.63%) IBM Notes
10 3 (0.63%) SharePoint Foundation
11 2 (0.42%) Tomcat
12 1 (0.21%) CMS
12 1 (0.21%) SharePoint 2013
12 1 (0.21%) WordPress
Applications
1 151 (31.46%) MS Office
2 109 (22.71%) MS Excel
3 4 (0.83%) MS PowerPoint
3 4 (0.83%) MS Visio
4 2 (0.42%) AutoCAD
Business Applications
1 8 (1.67%) SAP Oil and Gas
2 1 (0.21%) Dynamics AX
2 1 (0.21%) Dynamics CRM
2 1 (0.21%) Maximo
Cloud Services
1 99 (20.63%) Office 365
2 13 (2.71%) Microsoft Azure
3 9 (1.88%) Amazon AWS
4 7 (1.46%) SaaS
5 1 (0.21%) Cloud Computing
5 1 (0.21%) Mimecast
Communications & Networking
1 84 (17.50%) TCP/IP
2 79 (16.46%) Firewall
3 68 (14.17%) VoIP
4 49 (10.21%) DNS
5 48 (10.00%) WAN
6 44 (9.17%) LAN
7 35 (7.29%) VPN
8 32 (6.67%) DHCP
9 20 (4.17%) SAN
10 16 (3.33%) VLAN
11 13 (2.71%) Network Security
12 12 (2.50%) Internet
12 12 (2.50%) SMTP
13 10 (2.08%) BGP
13 10 (2.08%) HTTP
13 10 (2.08%) IPsec
13 10 (2.08%) Unified Communications
14 9 (1.88%) SCCP
15 8 (1.67%) Cisco ASA
15 8 (1.67%) Wireless
Database & Business Intelligence
1 47 (9.79%) SQL Server
2 14 (2.92%) SQL Server 2008
3 9 (1.88%) MySQL
4 8 (1.67%) SQL Server 2012
5 6 (1.25%) SQL Server Reporting Services
6 4 (0.83%) SQL Server 2016
7 3 (0.63%) Crystal Reports
7 3 (0.63%) SQL Server 2005
8 2 (0.42%) PostgreSQL
8 2 (0.42%) UniData
9 1 (0.21%) MS Access
Development Applications
1 3 (0.63%) MSI
General
1 60 (12.50%) Finance
2 37 (7.71%) Telecoms
3 22 (4.58%) Retail
4 17 (3.54%) German Language
5 14 (2.92%) French Language
5 14 (2.92%) Manufacturing
6 9 (1.88%) Electronics
6 9 (1.88%) Marketing
7 8 (1.67%) Banking
8 6 (1.25%) Law
9 2 (0.42%) Back Office
9 2 (0.42%) Legal
9 2 (0.42%) Polish Language
10 1 (0.21%) Financial Institution
10 1 (0.21%) International Banking
10 1 (0.21%) Publishing
Libraries, Frameworks & Software Standards
1 20 (4.17%) HTML
2 4 (0.83%) .NET
2 4 (0.83%) CSS
3 3 (0.63%) COM
3 3 (0.63%) CSS3
3 3 (0.63%) Software Packaging
3 3 (0.63%) Web Services
3 3 (0.63%) XML
4 1 (0.21%) LAMP
Miscellaneous
1 30 (6.25%) Analytical Skills
2 29 (6.04%) Blackberry
3 25 (5.21%) Driving Licence
4 14 (2.92%) Management Information System
5 13 (2.71%) Data Centre
6 11 (2.29%) Statistics
7 8 (1.67%) Computer Science
8 7 (1.46%) EPoS
8 7 (1.46%) iPad
8 7 (1.46%) iPhone
8 7 (1.46%) PKI
8 7 (1.46%) Replication
9 5 (1.04%) Enterprise Storage
10 4 (0.83%) Biotechnology
10 4 (0.83%) Video Conferencing
10 4 (0.83%) Virtual Team
11 3 (0.63%) Client/Server
11 3 (0.63%) Fat Client
11 3 (0.63%) Thin Client
11 3 (0.63%) Web 2.0
Operating Systems
1 372 (77.50%) Windows
2 172 (35.83%) Windows Server
3 138 (28.75%) Windows 7
4 105 (21.88%) Windows Server 2008
5 88 (18.33%) Windows Server 2012
6 81 (16.88%) Windows 8
7 54 (11.25%) Linux
8 52 (10.83%) Windows Server 2003
9 50 (10.42%) Windows XP
10 46 (9.58%) Windows 10
11 20 (4.17%) Android
12 19 (3.96%) Windows 2000 Server
13 18 (3.75%) Mac OS X
14 16 (3.33%) Windows Mobile
15 15 (3.13%) Windows 2000
16 12 (2.50%) Apple iOS
17 8 (1.67%) Windows Vista
18 4 (0.83%) Red Hat Enterprise Linux
18 4 (0.83%) Windows Phone
19 3 (0.63%) VMS
Processes & Methodologies
1 104 (21.67%) ITIL
2 34 (7.08%) Service Management
3 30 (6.25%) ITSM
4 22 (4.58%) ITIL V3
5 16 (3.33%) Disaster Recovery
6 15 (3.13%) CRM
7 13 (2.71%) Kalman Filter
8 12 (2.50%) Service Delivery
8 12 (2.50%) Web Filtering
9 10 (2.08%) Continuous Improvement
9 10 (2.08%) Email Filtering
9 10 (2.08%) Mentoring
10 9 (1.88%) Business Intelligence
10 9 (1.88%) Data Engineering
10 9 (1.88%) Problem Management
10 9 (1.88%) Root Cause Analysis
10 9 (1.88%) Software Deployment
10 9 (1.88%) Workflow
10 9 (1.88%) Workflow Management
11 8 (1.67%) B2B
Programming Languages
1 57 (11.88%) SQL
2 19 (3.96%) PowerShell
3 7 (1.46%) C
4 6 (1.25%) C++
4 6 (1.25%) T-SQL
5 4 (0.83%) VBA
6 3 (0.63%) C#
6 3 (0.63%) JavaScript
7 2 (0.42%) Java
7 2 (0.42%) Shell Script
7 2 (0.42%) X++
8 1 (0.21%) PHP
8 1 (0.21%) VB
Qualifications
1 68 (14.17%) MCP
1 68 (14.17%) Microsoft Certification
2 50 (10.42%) CCNA
2 50 (10.42%) Cisco Certification
3 33 (6.88%) MCSE
4 24 (5.00%) MCSA
5 22 (4.58%) Degree
6 16 (3.33%) MCITP
7 10 (2.08%) A+ Certification
8 9 (1.88%) MCTS
8 9 (1.88%) Security Cleared
9 6 (1.25%) ITIL Certification
9 6 (1.25%) SC Cleared
10 4 (0.83%) CCIE
10 4 (0.83%) CCNP
10 4 (0.83%) CCNP Voice
10 4 (0.83%) CCSA
10 4 (0.83%) JNCIA
10 4 (0.83%) VMware Certified Professional (VCP)
11 3 (0.63%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 50 (10.42%) SLA
2 7 (1.46%) QA
System Software
1 276 (57.50%) Active Directory
2 73 (15.21%) VMware Infrastructure
3 43 (8.96%) Hyper-V
4 21 (4.38%) vSphere
5 15 (3.13%) XenApp
6 12 (2.50%) VMware ESXi
7 7 (1.46%) Terminal Server
8 6 (1.25%) Virtual Desktop
8 6 (1.25%) XenDesktop
9 5 (1.04%) Terminal Services
10 3 (0.63%) VMware ESX
11 2 (0.42%) BlackBerry Internet Service
12 1 (0.21%) Firmware
12 1 (0.21%) VMware Workstation
12 1 (0.21%) XenServer
Systems Management
1 38 (7.92%) SCCM
2 14 (2.92%) Backup Exec
3 8 (1.67%) Nagios
3 8 (1.67%) Norton AntiVirus
4 5 (1.04%) Tivoli
5 4 (0.83%) SCOM
6 3 (0.63%) Perfmon
6 3 (0.63%) Sysprep
6 3 (0.63%) Systems Management Server (SMS)
6 3 (0.63%) WSUS
6 3 (0.63%) XenMobile
7 2 (0.42%) DameWare
7 2 (0.42%) NetBackup
7 2 (0.42%) Symantec Endpoint Protection
8 1 (0.21%) Opscode Chef
8 1 (0.21%) ServiceCenter
Vendors
1 216 (45.00%) Microsoft
2 141 (29.38%) VMware
3 88 (18.33%) Cisco
4 68 (14.17%) Citrix
5 33 (6.88%) HP
6 27 (5.63%) Apple
7 25 (5.21%) Dell
8 16 (3.33%) Symantec
9 14 (2.92%) Juniper
10 11 (2.29%) Veeam
11 10 (2.08%) Avaya
11 10 (2.08%) CheckPoint
11 10 (2.08%) EMC
11 10 (2.08%) IBM
11 10 (2.08%) SAP
12 9 (1.88%) ServiceNow
13 8 (1.67%) Google
14 7 (1.46%) Mitel
14 7 (1.46%) Sophos
15 6 (1.25%) NetApp
Farnham, Surrey
Redrock Consulting Ltd
Salary: £20000 - £30000 per annum + training, progression
Posted: 2 days ago
Reigate, Surrey
Vantage Recruitment Solutions Ltd
Salary: Up to £38,000 per annum
Posted: 2 days ago
Slough, Berkshire
Stott & May
Salary: £30000 - £32000 per annum + Bonus
Posted: 2 days ago
Crawley, West Sussex
Vantage Recruitment Solutions Ltd
Salary: From £35,000 to £40,000 per annum Benefits package (Including Bonus)
Posted: 2 days ago
Portsmouth, Hampshire
First Point
Salary: £28000.00 - £32000.00 per annum + Bonus + Benefits
Posted: 2 days ago
West Malling, Kent
1st Choice Computer Appointments Ltd
Salary: Up to £22,000 per annum
Posted: 2 days ago
Redhill, Surrey
ARC IT Recruitment Ltd
Salary: £30000 - £38000 per annum + bonus + benefits
Posted: 2 days ago
Farnborough, Hampshire
X4 Group
Salary: £22k - 30k per year
Posted: 2 days ago
Farnborough, Hampshire
Clearwater People Solutions
Salary: £25000 Per Annum benefits
Posted: 3 days ago
Worthing, West Sussex
Senitor Associates
Salary: £25000 per annum
Posted: 2 days ago
Abingdon, Oxfordshire
Corriculo
Salary: From £18,000 to £24,000 per annum
Posted: 6 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Posted: 2 days ago
Crawley, West Sussex
Senitor Associates
Salary: £24000 per annum
Posted: 5 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £19500 - £21000 per annum + Benefits
Posted: 5 days ago
Surrey
CodeSource Recruitment Limited
Salary: From £35,000 to £40,000 per annum £35,000 - £40,000 + Good Helthcare +
Posted: 2 days ago
Abingdon, Oxfordshire
Tessella
Posted: 2 days ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £25,000 to £29,000 per annum Include bonus, plus benefits (holida
Posted: 5 days ago
Surrey
Proactive Appointments
Salary: £28000 per annum + Benefits
Posted: 4 days ago
Leatherhead, Surrey
Lorien Resourcing
Posted: 5 days ago
Leatherhead
Recruitment Genius Ltd
Salary: £25000 - £27000 per annum
Posted: 6 days ago
Maidenhead
Talent Point
Salary: £20000 - £24000 per annum
Posted: 13 days ago
Leatherhead, Surrey
RM plc
Salary: £22000 - £28000 per annum + bonus, benefits
Posted: 11 days ago
Portsmouth
Bluetown Online LTD
Posted: 10 days ago
Banbury, Oxfordshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens & bonus
Posted: 6 days ago
High Wycombe
Network Compucare
Salary: £30,000 per year
Posted: 7 days ago
Newbury, Berkshire
Executive Resource Group
Salary: £20000 - £25000 per annum + 20% shift premium + benefits
Posted: 5 days ago
Abingdon
Recruitment Genius Ltd
Salary: £18000 - £28000 per annum
Posted: 23 days ago
Portsmouth
Bluetown Online LTD
Salary: £23000 - £25000 per annum
Posted: 20 days ago