The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Second Line Support
Rank 225 236 265
Rank change year-on-year
+11 +29
Permanent jobs requiring a 2nd Line Support 236 190 182
As % of all permanent IT jobs located in the South East 1.16% 0.91% 0.83%
As % of the Job Titles category 1.21% 0.96% 0.88%
Number of salaries quoted 198 152 153
Average salary £26,500 £26,000 £25,000
Average salary % change year-on-year
+1.92% +4.00%
90% offered a salary of more than £22,500 £22,000 £21,250
10% offered a salary of more than £37,500 £32,500 £40,000
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19463 19852 20734
As % of all permanent IT jobs located in the South East 95.28% 94.71% 95.11%
Number of salaries quoted 15923 15690 17637
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the South East region.

2nd Line Support Salary Trend in the South East

2nd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the South East region over the 3 months to 26 February 2015.

2nd Line Support Salary Histogram in the South East

2nd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +16 70 £27,500 +7.84% 5
Hampshire +11 48 £25,000 -1.96% 4
Surrey +5 48 £27,000 +8.00% 9
Buckinghamshire +11 19 £26,000 -5.45% 7
Kent +2 18 £30,000 - 1
West Sussex +10 16 £24,000 -7.69%
East Sussex -10 11 £26,500 +3.92% 2
Oxfordshire -5 5 £24,000 -4.95% 3
Middlesex - 3 £24,000 -
Sussex - 2 £26,000 -
2nd Line Support
England

2nd Line Support
Top 30 Related IT Skills in the South East

For the 6 months to 26 February 2015, IT jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 479 (82.30%) Windows
2 298 (51.20%) Microsoft
3 269 (46.22%) Active Directory
4 179 (30.76%) MS Exchange
5 160 (27.49%) MS Office
6 151 (25.95%) Windows 7
7 130 (22.34%) MS Excel
8 123 (21.13%) Windows XP
8 123 (21.13%) ITIL
9 111 (19.07%) Cisco
10 110 (18.90%) Windows Server 2003
11 108 (18.56%) Firewall
12 107 (18.38%) VMware
13 106 (18.21%) Windows Server 2008
14 97 (16.67%) Windows 8
15 96 (16.49%) Citrix
16 95 (16.32%) Microsoft Certification
17 86 (14.78%) SLA
18 85 (14.60%) Security Cleared
19 80 (13.75%) Blackberry
20 73 (12.54%) Linux
21 71 (12.20%) HP
21 71 (12.20%) VMware Infrastructure
22 70 (12.03%) Windows 2000 Server
23 67 (11.51%) Windows Server 2012
23 67 (11.51%) TCP/IP
24 65 (11.17%) Exchange Server 2010
25 64 (11.00%) DV Cleared
26 61 (10.48%) MCSE
26 61 (10.48%) Finance

2nd Line Support
Top Related IT Skills in the South East by Category

For the 6 months to 26 February 2015, IT jobs across the South East region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 179 (30.76%) MS Exchange
2 65 (11.17%) Exchange Server 2010
3 56 (9.62%) Exchange Server 2003
4 54 (9.28%) Blackberry Enterprise Server
5 31 (5.33%) Exchange Server 2007
6 24 (4.12%) Live Communications Server
7 20 (3.44%) Exchange Server 2000
8 17 (2.92%) IIS
9 15 (2.58%) Exchange Server 2013
10 14 (2.41%) Lync
11 9 (1.55%) SharePoint
12 7 (1.20%) CMS
13 6 (1.03%) Commerce Server
14 5 (0.86%) WebLogic
14 5 (0.86%) Apache
14 5 (0.86%) IBM Notes
15 3 (0.52%) Lotus Domino
16 2 (0.34%) Tomcat
16 2 (0.34%) WebSphere
17 1 (0.17%) JBoss
Applications
1 160 (27.49%) MS Office
2 130 (22.34%) MS Excel
3 12 (2.06%) MS Visio
4 5 (0.86%) MS PowerPoint
5 3 (0.52%) Spreadsheet
6 1 (0.17%) MS Project
6 1 (0.17%) Acrobat
Business Applications
1 4 (0.69%) Nortel Periphonics
2 2 (0.34%) Dynamics NAV
2 2 (0.34%) BASE24
3 1 (0.17%) Dynamics AX
3 1 (0.17%) Sage 200
3 1 (0.17%) SalesLogix
Cloud Services
1 22 (3.78%) Office 365
2 11 (1.89%) SaaS
3 6 (1.03%) PaaS
3 6 (1.03%) IaaS
4 4 (0.69%) Amazon AWS
4 4 (0.69%) Google Apps
5 1 (0.17%) Cloud Computing
5 1 (0.17%) Microsoft Azure
Communications & Networking
1 108 (18.56%) Firewall
2 67 (11.51%) TCP/IP
3 53 (9.11%) DNS
4 52 (8.93%) Internet
5 43 (7.39%) LAN
6 41 (7.04%) WAN
7 37 (6.36%) SAN
8 31 (5.33%) DHCP
9 29 (4.98%) VPN
10 23 (3.95%) VoIP
11 19 (3.26%) Ethernet
12 17 (2.92%) Cisco ASA
13 13 (2.23%) NAS
14 11 (1.89%) Cisco Nexus
15 10 (1.72%) FCoE
15 10 (1.72%) Fibre Channel
16 8 (1.37%) SSL
16 8 (1.37%) IPsec
17 6 (1.03%) Intranet
17 6 (1.03%) ISDN
Database & Business Intelligence
1 53 (9.11%) SQL Server
2 9 (1.55%) SQL Server 2005
3 8 (1.37%) SQL Server 2012
4 4 (0.69%) MySQL
4 4 (0.69%) Data Warehouse
5 3 (0.52%) Relational Database
6 2 (0.34%) SQL Server 2008
7 1 (0.17%) RDBMS
7 1 (0.17%) SQL Server 2000
7 1 (0.17%) PostgreSQL
7 1 (0.17%) SQL Server Reporting Services
7 1 (0.17%) QlikView
7 1 (0.17%) Crystal Reports
7 1 (0.17%) MS Access
Development Applications
1 6 (1.03%) Visual Studio
2 3 (0.52%) Team Foundation Server
3 2 (0.34%) FishEye
3 2 (0.34%) Talend Open Studio
4 1 (0.17%) Git (software)
4 1 (0.17%) Bugzilla
4 1 (0.17%) Subversion
General
1 61 (10.48%) Finance
2 39 (6.70%) Retail
3 36 (6.19%) Telecoms
4 7 (1.20%) Banking
5 6 (1.03%) Manufacturing
6 4 (0.69%) German Language
6 4 (0.69%) Retail Banking
6 4 (0.69%) Law
7 3 (0.52%) Back Office
7 3 (0.52%) French Language
8 2 (0.34%) Advertising
8 2 (0.34%) Billing
8 2 (0.34%) Pharmaceutical
9 1 (0.17%) Electronics
9 1 (0.17%) Legal
9 1 (0.17%) Automotive
9 1 (0.17%) Publishing
Libraries, Frameworks & Software Standards
1 25 (4.30%) .NET
2 13 (2.23%) HTML
3 7 (1.20%) ASP.NET
3 7 (1.20%) .NET Framework
4 5 (0.86%) WSE
5 4 (0.69%) Web Services
6 3 (0.52%) CSS
7 2 (0.34%) WebSphere MQ
7 2 (0.34%) Spring
8 1 (0.17%) XML
8 1 (0.17%) Flash
Miscellaneous
1 80 (13.75%) Blackberry
2 30 (5.15%) Clustering
3 23 (3.95%) Thin Client
3 23 (3.95%) Replication
3 23 (3.95%) Fat Client
4 19 (3.26%) Management Information System
5 16 (2.75%) Analytical Skills
6 12 (2.06%) Statistics
7 10 (1.72%) e-Health
7 10 (1.72%) FlexPod
8 9 (1.55%) iSeries
8 9 (1.55%) AS400
9 8 (1.37%) Mathematics
10 7 (1.20%) EPoS
11 6 (1.03%) PDA
12 5 (0.86%) Enterprise Software
13 4 (0.69%) Computer Science
13 4 (0.69%) Client/Server
14 3 (0.52%) Mainframe
14 3 (0.52%) CCTV
Operating Systems
1 479 (82.30%) Windows
2 151 (25.95%) Windows 7
3 123 (21.13%) Windows XP
4 110 (18.90%) Windows Server 2003
5 106 (18.21%) Windows Server 2008
6 97 (16.67%) Windows 8
7 73 (12.54%) Linux
8 70 (12.03%) Windows 2000 Server
9 67 (11.51%) Windows Server 2012
10 35 (6.01%) Mac OS X
11 34 (5.84%) Windows Vista
12 27 (4.64%) UNIX
13 14 (2.41%) Mac OS
14 12 (2.06%) Apple iOS
14 12 (2.06%) Windows Mobile
15 10 (1.72%) Android
16 8 (1.37%) VMS
17 4 (0.69%) Red Hat Enterprise Linux
18 2 (0.34%) CentOS
18 2 (0.34%) Windows 2000
Processes & Methodologies
1 123 (21.13%) ITIL
2 56 (9.62%) Release Management
3 45 (7.73%) Software Deployment
4 38 (6.53%) Problem Management
5 36 (6.19%) Software Distribution
6 31 (5.33%) Incident Management
7 29 (4.98%) CRM
8 28 (4.81%) Change Management
8 28 (4.81%) High Availability
9 25 (4.30%) Root Cause Analysis
10 20 (3.44%) Service Delivery
11 14 (2.41%) Asset Management
12 13 (2.23%) Mentoring
12 13 (2.23%) Coaching
13 11 (1.89%) Service Management
14 10 (1.72%) Information Security
14 10 (1.72%) Risk Analysis
14 10 (1.72%) Kalman Filter
14 10 (1.72%) Network Management
15 8 (1.37%) Change Control
Programming Languages
1 48 (8.25%) SQL
2 12 (2.06%) C#
3 11 (1.89%) Java
3 11 (1.89%) PowerShell
4 10 (1.72%) C
5 5 (0.86%) C++
6 3 (0.52%) PHP
6 3 (0.52%) Bash Shell
7 2 (0.34%) Python
7 2 (0.34%) VB.NET
7 2 (0.34%) JavaScript
7 2 (0.34%) Perl
8 1 (0.17%) PL/SQL
8 1 (0.17%) VB
8 1 (0.17%) VBA
8 1 (0.17%) R
Qualifications
1 95 (16.32%) Microsoft Certification
2 85 (14.60%) Security Cleared
3 64 (11.00%) DV Cleared
4 61 (10.48%) MCSE
5 52 (8.93%) CCNA
5 52 (8.93%) Cisco Certification
6 47 (8.08%) MCP
7 44 (7.56%) SC Cleared
8 36 (6.19%) Degree
9 33 (5.67%) MCITP
10 18 (3.09%) MCSA
11 17 (2.92%) ITIL Foundation Certificate
12 15 (2.58%) MCTS
13 10 (1.72%) JNCIA
13 10 (1.72%) CCSA
14 8 (1.37%) Network+ Certification
15 6 (1.03%) SAP Certification
16 5 (0.86%) A+ Certification
16 5 (0.86%) VCP4
17 4 (0.69%) CCVP
Quality Assurance & Compliance
1 86 (14.78%) SLA
2 16 (2.75%) ISO/IEC 27001
3 10 (1.72%) PCI DSS
4 6 (1.03%) ISO 9001
5 2 (0.34%) QA
5 2 (0.34%) ISO 8583
System Software
1 269 (46.22%) Active Directory
2 71 (12.20%) VMware Infrastructure
3 34 (5.84%) vSphere
4 30 (5.15%) Hyper-V
4 30 (5.15%) XenApp
5 14 (2.41%) Terminal Services
6 8 (1.37%) XenDesktop
7 5 (0.86%) vCloud
8 4 (0.69%) Citrix Presentation Server
8 4 (0.69%) VMware Server
8 4 (0.69%) Samba
9 3 (0.52%) VMware ESX
10 1 (0.17%) VMware Workstation
10 1 (0.17%) Microsoft Virtual Server
10 1 (0.17%) ISA Server
10 1 (0.17%) Terminal Server
10 1 (0.17%) VMware ESXi
Systems Management
1 45 (7.73%) SCCM
2 36 (6.19%) OpenView Configuration Management
3 34 (5.84%) Systems Management Server (SMS)
4 22 (3.78%) SCOM
5 21 (3.61%) Backup Exec
6 11 (1.89%) Norton AntiVirus
7 8 (1.37%) HP Data Protector
8 5 (0.86%) Cisco IPCC
9 4 (0.69%) Puppet
10 3 (0.52%) WSUS
11 2 (0.34%) Tivoli
11 2 (0.34%) Control-M
12 1 (0.17%) Cisco UCCX
12 1 (0.17%) Cisco CUCM
12 1 (0.17%) Hyperic
12 1 (0.17%) SCVMM
Vendors
1 298 (51.20%) Microsoft
2 111 (19.07%) Cisco
3 107 (18.38%) VMware
4 96 (16.49%) Citrix
5 71 (12.20%) HP
6 45 (7.73%) Fujitsu
7 43 (7.39%) McAfee
8 37 (6.36%) Sophos
9 36 (6.19%) Apple
10 26 (4.47%) Symantec
11 23 (3.95%) Avaya
12 19 (3.26%) Oracle
13 17 (2.92%) Dell
14 15 (2.58%) CA
15 13 (2.23%) IBM
16 11 (1.89%) NetApp
16 11 (1.89%) SonicWALL
17 9 (1.55%) Veeam
18 6 (1.03%) F5
18 6 (1.03%) Blue Coat
Reading, Berkshire
Polar Recruitment
Salary: £0000 - £9999 per annum + Benefits
Posted: 12 hours ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £20000 - £22500 per annum + Great Benefits
Posted: 15 hours ago
Bracknell, Berkshire
Spencer Rose
Salary: From £40,000 to £45,000 per annum
Posted: Yesterday
Surrey
Clearwater People Solutions
Salary: £30000 - £38000 Per Annum + benefits
Posted: Yesterday
Oxfordshire
Roc Search
Salary: £30000 per annum + Competitve
Posted: Yesterday
Marlow, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £32000.00 per annum
Posted: Yesterday
Hampshire
Redrock Consulting Ltd
Salary: £18000 - £22000 per annum + Excellent Benefits
Posted: 2 days ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £23000 - £26000 per annum + benefits
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18500 - £23000 per annum + £1,200 DV Clearance allowance
Posted: 3 days ago
Farnborough, Hampshire
Zorba Consulting Limited
Salary: From £30,000 to £40,000 per annum + bonus + benefits
Posted: 3 days ago
Guildford, Surrey
Austin Fraser
Salary: £20000 - £35000 per annum + bonus
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £25000 - £28000 Per Annum
Posted: 6 days ago
Milton Keynes
NFP Group Ltd
Salary: £22000 - £32000 per annum + Bonus + Benefits
Posted: 6 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 6 days ago
High Wycombe, Buckinghamshire
RBW Consulting
Salary: From £18,000 to £24,000 per annum
Posted: 6 days ago
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Benefits
Posted: 6 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 10 days ago
Eastleigh
Hays IT - Uk Posting account
Salary: £29000.00 per annum
Posted: 14 days ago
Milton Keynes
NFP Group Ltd
Salary: £25000 - £30000 per annum + Bonus + Benefits
Posted: 15 days ago
Oxfordshire
Computer Futures
Salary: £24000 - £26000 per annum + competitive
Posted: 21 days ago