The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Second Line Support
England / South East
Rank 178 196 236
Rank change year-on-year
+18 +40
Permanent jobs requiring a 2nd Line Support 251 284 267
As % of all permanent IT jobs located in the South East 1.69% 1.48% 1.29%
As % of the Job Titles category 1.75% 1.53% 1.32%
Number of salaries quoted 237 250 220
Median salary £26,500 £27,500 £26,000
Median salary % change year-on-year
-3.63% +5.76%
90% offered a salary of more than £21,500 £22,500 £22,500
10% offered a salary of more than £35,000 £33,000 £36,050
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14342 18573 20199
As % of all permanent IT jobs located in the South East 96.72% 96.67% 97.21%
Number of salaries quoted 11892 15979 16516
Median salary £43,000 £44,500 £41,500
Median salary % change year-on-year
-3.37% +7.22%
90% offered a salary of more than £25,186 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the South East

2nd Line Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the South East region.

2nd Line Support Salary Trend in the South East

2nd Line Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the South East region over the 3 months to 24 February 2017.

2nd Line Support Salary Histogram in the South East

2nd Line Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the South East region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +60 97 £27,500 -1.78% 6
Hampshire 0 42 £25,000 -5.66% 4
Oxfordshire +33 29 £25,000 -9.09% 4
Berkshire +12 28 £28,000 +1.81% 3
West Sussex +15 18 £26,500 -19.69% 2
Kent +21 16 £25,000 -6.54% 2
Buckinghamshire +2 15 £27,000 +1.88% 7
East Sussex +3 6 £35,000 +30.82%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support in the job title.

1 368 (76.51%) Windows
2 283 (58.84%) Active Directory
3 233 (48.44%) Microsoft
4 183 (38.05%) Windows Server
5 177 (36.80%) MS Exchange
6 151 (31.39%) MS Office
6 151 (31.39%) VMware
7 122 (25.36%) Windows 7
8 111 (23.08%) MS Excel
9 109 (22.66%) Office 365
10 104 (21.62%) Windows Server 2008
11 99 (20.58%) Windows Server 2012
12 89 (18.50%) ITIL
13 87 (18.09%) TCP/IP
14 76 (15.80%) Cisco
14 76 (15.80%) Firewall
15 73 (15.18%) Citrix
16 70 (14.55%) VMware Infrastructure
17 67 (13.93%) Microsoft Certification
18 65 (13.51%) Finance
19 63 (13.10%) SQL
20 62 (12.89%) Windows 8
21 61 (12.68%) MCP
22 57 (11.85%) VoIP
23 52 (10.81%) WAN
23 52 (10.81%) LAN
24 51 (10.60%) DNS
25 48 (9.98%) SLA
26 45 (9.36%) Hyper-V
27 44 (9.15%) Windows 10

2nd Line Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 177 (36.80%) MS Exchange
2 33 (6.86%) Exchange Server 2010
3 32 (6.65%) Exchange Server 2007
4 23 (4.78%) SharePoint
5 16 (3.33%) IIS
6 13 (2.70%) Exchange Server 2013
7 8 (1.66%) Skype for Business
8 6 (1.25%) Exchange Server 2003
9 4 (0.83%) DataSynapse
9 4 (0.83%) SharePoint Server
10 3 (0.62%) Blackberry Enterprise Server
10 3 (0.62%) IBM Notes
11 2 (0.42%) Tomcat
12 1 (0.21%) CMS
12 1 (0.21%) WordPress
Applications
1 151 (31.39%) MS Office
2 111 (23.08%) MS Excel
3 5 (1.04%) MS Visio
4 4 (0.83%) MS PowerPoint
5 1 (0.21%) AutoCAD
Business Applications
1 5 (1.04%) SAP Oil and Gas
2 2 (0.42%) Dynamics NAV
3 1 (0.21%) Dynamics AX
3 1 (0.21%) Dynamics CRM
3 1 (0.21%) Maximo
Cloud Services
1 109 (22.66%) Office 365
2 22 (4.57%) Microsoft Azure
3 14 (2.91%) Amazon AWS
4 5 (1.04%) SaaS
5 1 (0.21%) Cloud Computing
5 1 (0.21%) Mimecast
Communications & Networking
1 87 (18.09%) TCP/IP
2 76 (15.80%) Firewall
3 57 (11.85%) VoIP
4 52 (10.81%) LAN
4 52 (10.81%) WAN
5 51 (10.60%) DNS
6 40 (8.32%) DHCP
7 33 (6.86%) VPN
8 13 (2.70%) IP Telephony
9 12 (2.49%) SAN
10 10 (2.08%) BGP
10 10 (2.08%) IPsec
10 10 (2.08%) Unified Communications
10 10 (2.08%) VLAN
11 9 (1.87%) SCCP
11 9 (1.87%) Skype
11 9 (1.87%) WLAN
12 8 (1.66%) Cisco ASA
12 8 (1.66%) Wi-Fi
12 8 (1.66%) Wireless
Database & Business Intelligence
1 41 (8.52%) SQL Server
2 12 (2.49%) SQL Server 2008
3 9 (1.87%) MySQL
4 6 (1.25%) SQL Server 2016
5 5 (1.04%) SQL Server 2012
6 3 (0.62%) Crystal Reports
6 3 (0.62%) SQL Server 2005
6 3 (0.62%) SQL Server Reporting Services
7 2 (0.42%) PostgreSQL
7 2 (0.42%) UniData
8 1 (0.21%) MS Access
Development Applications
1 4 (0.83%) MSI
General
1 65 (13.51%) Finance
2 33 (6.86%) Telecoms
3 19 (3.95%) Retail
4 17 (3.53%) German Language
5 15 (3.12%) French Language
6 12 (2.49%) Manufacturing
7 8 (1.66%) Marketing
8 7 (1.46%) Banking
9 6 (1.25%) Electronics
9 6 (1.25%) Law
9 6 (1.25%) Polish Language
10 4 (0.83%) Spanish Language
11 3 (0.62%) Dutch Language
12 2 (0.42%) Back Office
12 2 (0.42%) Legal
Libraries, Frameworks & Software Standards
1 19 (3.95%) HTML
2 4 (0.83%) CSS
2 4 (0.83%) Software Packaging
3 3 (0.62%) .NET
3 3 (0.62%) Web Services
4 2 (0.42%) COM
4 2 (0.42%) J2EE
4 2 (0.42%) XML
5 1 (0.21%) CSS3
5 1 (0.21%) LAMP
Miscellaneous
1 29 (6.03%) Analytical Skills
2 23 (4.78%) Driving Licence
3 18 (3.74%) Blackberry
4 15 (3.12%) Management Information System
5 14 (2.91%) Computer Science
6 11 (2.29%) Data Centre
7 8 (1.66%) EPoS
8 7 (1.46%) Life Science
8 7 (1.46%) PKI
8 7 (1.46%) Replication
9 5 (1.04%) Enterprise Storage
9 5 (1.04%) Video Conferencing
10 4 (0.83%) Biotechnology
10 4 (0.83%) iPad
10 4 (0.83%) iPhone
10 4 (0.83%) Virtual Team
11 3 (0.62%) Client/Server
11 3 (0.62%) Enterprise Software
11 3 (0.62%) Fintech
11 3 (0.62%) User Experience
Operating Systems
1 368 (76.51%) Windows
2 183 (38.05%) Windows Server
3 122 (25.36%) Windows 7
4 104 (21.62%) Windows Server 2008
5 99 (20.58%) Windows Server 2012
6 62 (12.89%) Windows 8
7 44 (9.15%) Windows 10
7 44 (9.15%) Windows XP
8 41 (8.52%) Windows Server 2003
9 38 (7.90%) Linux
10 18 (3.74%) Windows 2000 Server
11 16 (3.33%) Android
12 12 (2.49%) Apple iOS
12 12 (2.49%) Mac OS X
13 9 (1.87%) Windows Mobile
14 7 (1.46%) Windows Vista
15 6 (1.25%) Windows 2000
16 5 (1.04%) Unix
17 4 (0.83%) Red Hat Enterprise Linux
17 4 (0.83%) Windows Phone
Processes & Methodologies
1 89 (18.50%) ITIL
2 24 (4.99%) Service Management
3 17 (3.53%) CRM
3 17 (3.53%) ITIL V3
4 15 (3.12%) Service Delivery
5 14 (2.91%) ITSM
6 12 (2.49%) Disaster Recovery
7 11 (2.29%) Continuous Improvement
7 11 (2.29%) Problem Management
8 10 (2.08%) Business Intelligence
8 10 (2.08%) Workflow
8 10 (2.08%) Workflow Management
9 9 (1.87%) Data Engineering
9 9 (1.87%) Kalman Filter
9 9 (1.87%) Line Management
10 8 (1.66%) B2B
10 8 (1.66%) Migration
10 8 (1.66%) Web Filtering
11 7 (1.46%) Analytics
11 7 (1.46%) Change Management
Programming Languages
1 63 (13.10%) SQL
2 18 (3.74%) PowerShell
3 10 (2.08%) C
4 9 (1.87%) C++
5 6 (1.25%) T-SQL
6 4 (0.83%) Java
6 4 (0.83%) VBA
7 3 (0.62%) JavaScript
8 2 (0.42%) C#
8 2 (0.42%) Shell Script
8 2 (0.42%) X++
9 1 (0.21%) PHP
9 1 (0.21%) VB
Qualifications
1 67 (13.93%) Microsoft Certification
2 61 (12.68%) MCP
3 43 (8.94%) CCNA
3 43 (8.94%) Cisco Certification
4 36 (7.48%) MCSE
5 25 (5.20%) Degree
6 15 (3.12%) MCSA
7 12 (2.49%) MCITP
8 10 (2.08%) A+ Certification
8 10 (2.08%) Security Cleared
9 8 (1.66%) ITIL Certification
10 7 (1.46%) SC Cleared
11 5 (1.04%) CCIE
11 5 (1.04%) CCNP
11 5 (1.04%) CCNP Voice
11 5 (1.04%) CCSA
11 5 (1.04%) JNCIA
12 4 (0.83%) MCTS
12 4 (0.83%) VMware Certified Professional (VCP)
13 3 (0.62%) Network+ Certification
Quality Assurance & Compliance
1 48 (9.98%) SLA
2 7 (1.46%) QA
System Software
1 283 (58.84%) Active Directory
2 70 (14.55%) VMware Infrastructure
3 45 (9.36%) Hyper-V
4 16 (3.33%) vSphere
5 13 (2.70%) XenApp
6 11 (2.29%) Virtual Desktop
7 10 (2.08%) VMware ESXi
8 6 (1.25%) XenDesktop
9 3 (0.62%) Terminal Server
10 2 (0.42%) BlackBerry Internet Service
10 2 (0.42%) Virtual Machines
10 2 (0.42%) VMware ESX
11 1 (0.21%) Firmware
11 1 (0.21%) Terminal Services
11 1 (0.21%) VMware Workstation
11 1 (0.21%) XenServer
Systems Management
1 31 (6.44%) SCCM
2 15 (3.12%) Backup Exec
3 5 (1.04%) Nagios
4 4 (0.83%) SCOM
4 4 (0.83%) Sysprep
5 3 (0.62%) AirWatch
5 3 (0.62%) Microsoft Intune
5 3 (0.62%) Perfmon
5 3 (0.62%) Systems Management Server (SMS)
5 3 (0.62%) WSUS
5 3 (0.62%) XenMobile
6 2 (0.42%) DameWare
6 2 (0.42%) NetBackup
6 2 (0.42%) Norton AntiVirus
6 2 (0.42%) Symantec Endpoint Protection
7 1 (0.21%) Opscode Chef
7 1 (0.21%) ServiceCenter
Vendors
1 233 (48.44%) Microsoft
2 151 (31.39%) VMware
3 76 (15.80%) Cisco
4 73 (15.18%) Citrix
5 28 (5.82%) Apple
6 19 (3.95%) Dell
7 15 (3.12%) HP
7 15 (3.12%) Juniper
8 12 (2.49%) Symantec
9 11 (2.29%) CheckPoint
10 10 (2.08%) Avaya
10 10 (2.08%) Sophos
11 9 (1.87%) Veeam
12 7 (1.46%) SAP
13 6 (1.25%) CA
13 6 (1.25%) Google
13 6 (1.25%) Palo Alto
14 5 (1.04%) IBM
14 5 (1.04%) NETGEAR
15 4 (0.83%) Red Hat
High Wycombe, Buckinghamshire
Bluetownonline
Posted: 15 hours ago
Kent
ARC IT Recruitment Ltd
Salary: £20000 - £30000 per annum + Plus Benefits
Posted: 13 hours ago
Maidenhead, Berkshire
EXCELerate
Salary: Up to £50,000 per annum 10% Bonus, Healthcare + Pension
Posted: 14 hours ago
Maidstone, Kent
Polar Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Oxfordshire
Hays West And Wales
Salary: £24000 - £30000 per annum + Benefits
Posted: 3 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £26000 - £28000 per annum
Posted: 2 days ago
Reading
Hays West And Wales
Salary: £26000.00 - £30000.00 per annum + Benefits
Posted: 3 days ago
Guildford, Surrey
Ashdown IT
Salary: £18000 - £26000 per annum + MCSE training
Posted: 3 days ago
Crawley, West Sussex
Senitor Associates
Salary: £24000 per annum
Posted: 3 days ago
Witney, Oxfordshire
Corriculo
Salary: Up to £25,000 per annum Fantastic Benefits & Working Environment
Posted: 2 days ago
High Wycombe
Hays West And Wales
Salary: £28000.00 - £35000.00 per annum + Benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Tria Recruitment
Salary: £25000 - £28000 per annum
Posted: 4 days ago
Havant
aap3
Salary: £23000.00 - £28000.00 per annum + benefits
Posted: 4 days ago
Weybridge, Surrey
ReThink Recruitment
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £25000 - £35000 per annum + bonus and package
Posted: 2 days ago
Chertsey, Surrey
RecruitmentRevolution.com Limited
Salary: From £23,000 to £27,000 per annum
Posted: 4 days ago
Woking, Surrey
IT Lab
Salary: From £27,000 to £32,000 per annum dependent on experience
Posted: 4 days ago
Crawley, West Sussex
Clearwater People Solutions
Salary: £27000 - £32000 Per Annum
Posted: 4 days ago
Oxford, Oxfordshire
Senitor Associates
Salary: £30000 per annum
Posted: 3 days ago
Guildford
Bluetown Online LTD
Salary: £18000 - £24000 per annum
Posted: 10 days ago
Fareham
Spectrum IT
Salary: £24000 - £28000 per annum
Posted: 9 days ago
Havant
aap3
Salary: £23000.00 - £25000.00 per annum + benefits
Posted: 15 days ago
Buckingham
Bluetown Online LTD
Salary: £33000 per annum
Posted: 16 days ago
Abingdon, Oxfordshire
Tessella Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 14 days ago
Milton Keynes
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 25 days ago
High Wycombe
Network Compucare
Salary: £25,000 - £30,000 per year
Posted: 18 days ago
Maidenhead, Berkshire
Polar Recruitment
Salary: £23000 - £25000 per annum + Benefits
Posted: Yesterday