ITSM Analyst Jobs in Kent

IT Service Management Analyst
South East > Kent

The median IT Service Management Analyst salary in Kent is £30,000 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
2 May 2024		 Same period 2023 Same period 2022
Rank 81 103 -
Rank change year-on-year +22 - -
Permanent jobs requiring an ITSM Analyst 26 3 0
As % of all permanent jobs advertised in Kent 1.74% 0.26% -
As % of the Job Titles category 1.88% 0.31% -
Number of salaries quoted 6 0 0
10th Percentile - - -
25th Percentile £29,000 - -
Median annual salary (50th Percentile) £30,000 - -
75th Percentile £31,000 - -
90th Percentile - - -
South East median annual salary £30,000 - -

All Permanent IT Job Vacancies
Kent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,385 982 1,234
% of permanent jobs with a recognized job title 92.89% 85.69% 95.36%
Number of salaries quoted 1,031 548 733
10th Percentile £25,250 £26,925 £26,500
25th Percentile £31,250 £33,500 £34,250
Median annual salary (50th Percentile) £42,500 £46,500 £45,000
Median % change year-on-year -8.60% +3.33% +12.50%
75th Percentile £58,750 £60,825 £62,500
90th Percentile £70,000 £72,500 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

ITSM Analyst
Job Vacancy Trend in Kent

Job postings that featured ITSM Analyst in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for ITSM Analyst in Kent

ITSM Analyst Skill Set
Top 15 Co-occurring Skills and Capabilities in Kent

For the 6 months to 2 May 2024, ITSM Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring ITSM Analyst in the job title.

1 26 (100.00%) ITIL
1 26 (100.00%) ITSM
2 24 (92.31%) Service Management
3 14 (53.85%) Change Management
3 14 (53.85%) Configuration Management
3 14 (53.85%) Sarbanes-Oxley
3 14 (53.85%) Data Analytics
3 14 (53.85%) Analytics
4 13 (50.00%) Snow
5 12 (46.15%) Social Skills
5 12 (46.15%) Product Ownership
5 12 (46.15%) Problem Management
6 11 (42.31%) Customer Service
6 11 (42.31%) Proactive Monitoring
6 11 (42.31%) Analytical Skills

ITSM Analyst Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 12 (46.15%) Social Skills
2 11 (42.31%) Analytical Skills
Miscellaneous
1 12 (46.15%) Product Ownership
Processes & Methodologies
1 26 (100.00%) ITIL
1 26 (100.00%) ITSM
2 24 (92.31%) Service Management
3 14 (53.85%) Analytics
3 14 (53.85%) Change Management
3 14 (53.85%) Configuration Management
3 14 (53.85%) Data Analytics
4 12 (46.15%) Problem Management
5 11 (42.31%) Customer Service
5 11 (42.31%) Proactive Monitoring
Quality Assurance & Compliance
1 14 (53.85%) Sarbanes-Oxley
Vendors
1 13 (50.00%) Snow