The table below looks at the statistics for Problem Management skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Problem Management
Rank 78 68 81
Rank change year-on-year
-10 +13
Permanent jobs citing Problem Management 27 29 26
As % of all permanent IT jobs located in Kent 2.51% 3.03% 2.12%
As % of the Processes & Methodologies category 2.82% 3.74% 2.46%
Number of salaries quoted 27 28 23
Average salary £42,500 £30,000 £37,500
Average salary % change year-on-year
+41.66% -20.00%
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%
Problem Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
959 775 1057
As % of all permanent IT jobs located in Kent 89.13% 80.90% 86.36%
Number of salaries quoted 828 700 847
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £28,500 £29,600 £28,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Problem Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in Kent

Problem Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the Kent region.

Problem Management Salary Trend in Kent

Problem Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Problem Management across the Kent region over the 3 months to 30 April 2016.

Problem Management Salary Histogram in Kent

Problem Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the Kent region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Malling -13 6 £35,000 -26.31%
Tunbridge Wells - 2 £39,000 -
Maidstone +3 1 £42,500 +21.42%
Problem Management
South East

Problem Management
Top 30 Related IT Skills in Kent

For the 6 months to 30 April 2016, IT jobs across the Kent region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 49 (90.74%) Windows
2 37 (68.52%) Microsoft
3 33 (61.11%) MS Office
4 31 (57.41%) MS Exchange
5 28 (51.85%) MCSE
5 28 (51.85%) CCNA
5 28 (51.85%) Cisco Certification
5 28 (51.85%) Microsoft Certification
5 28 (51.85%) Blackberry
5 28 (51.85%) MCITP
5 28 (51.85%) Exchange Server 2000
5 28 (51.85%) Windows 2000 Server
5 28 (51.85%) Windows 8
6 26 (48.15%) Firewall
7 24 (44.44%) Windows Server
8 23 (42.59%) Blackberry Enterprise Server
9 22 (40.74%) Cisco
10 21 (38.89%) Avaya
10 21 (38.89%) Mac OS X
10 21 (38.89%) Apple
11 18 (33.33%) Active Directory
12 10 (18.52%) SLA
12 10 (18.52%) Finance
13 9 (16.67%) VMware
13 9 (16.67%) Change Management
13 9 (16.67%) ITIL
14 8 (14.81%) MS Excel
14 8 (14.81%) Security Management
14 8 (14.81%) Security Cleared
14 8 (14.81%) Office 365

Problem Management
Top Related IT Skills in Kent by Category

For the 6 months to 30 April 2016, IT jobs across the Kent region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 31 (57.41%) MS Exchange
2 28 (51.85%) Exchange Server 2000
3 23 (42.59%) Blackberry Enterprise Server
4 4 (7.41%) IIS
5 2 (3.70%) Exchange Server 2003
5 2 (3.70%) Exchange Server 2007
5 2 (3.70%) Exchange Server 2010
5 2 (3.70%) Skype for Business
6 1 (1.85%) BizTalk Server
Applications
1 33 (61.11%) MS Office
2 8 (14.81%) MS Excel
Business Applications
1 2 (3.70%) Remedy ITSM
Cloud Services
1 8 (14.81%) Office 365
2 2 (3.70%) Amazon AWS
2 2 (3.70%) IaaS
2 2 (3.70%) Microsoft Azure
3 1 (1.85%) PaaS
3 1 (1.85%) SaaS
Communications & Networking
1 26 (48.15%) Firewall
2 6 (11.11%) DNS
3 3 (5.56%) SAN
3 3 (5.56%) VLAN
4 2 (3.70%) Fibre Channel
4 2 (3.70%) iSCSI
4 2 (3.70%) LAN
4 2 (3.70%) TCP/IP
4 2 (3.70%) WAN
5 1 (1.85%) DHCP
5 1 (1.85%) VoIP
Database & Business Intelligence
1 2 (3.70%) SQL Server
2 1 (1.85%) SQL Server Reporting Services
General
1 10 (18.52%) Finance
Job Titles
1 25 (46.30%) Windows Engineer
2 22 (40.74%) 3rd Line Engineer
2 22 (40.74%) 3rd Line Infrastructure Engineer
2 22 (40.74%) 3rd Line Infrastructure Support
2 22 (40.74%) 3rd Line Support
2 22 (40.74%) 3rd Line Support Engineer
2 22 (40.74%) Exchange Engineer
2 22 (40.74%) Infrastructure Engineer
2 22 (40.74%) Infrastructure Support
2 22 (40.74%) Infrastructure Support Engineer
2 22 (40.74%) Support Engineer
3 21 (38.89%) 3rd Line Server Engineer
3 21 (38.89%) 3rd Line Server Support
3 21 (38.89%) Cisco Engineer
3 21 (38.89%) Cisco Support
3 21 (38.89%) Exchange Support
3 21 (38.89%) Server Engineer
3 21 (38.89%) Server Support
3 21 (38.89%) Windows Infrastructure Engineer
3 21 (38.89%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 4 (7.41%) .NET
Miscellaneous
1 28 (51.85%) Blackberry
2 5 (9.26%) Management Information System
3 4 (7.41%) Private Cloud
3 4 (7.41%) Public Cloud
4 3 (5.56%) Data Centre
5 2 (3.70%) Clustering
6 1 (1.85%) Fat Client
6 1 (1.85%) Thin Client
Operating Systems
1 49 (90.74%) Windows
2 28 (51.85%) Windows 2000 Server
2 28 (51.85%) Windows 8
3 24 (44.44%) Windows Server
4 21 (38.89%) Mac OS X
5 7 (12.96%) Unix
5 7 (12.96%) Windows Server 2008
6 6 (11.11%) Windows Server 2003
7 5 (9.26%) Linux
7 5 (9.26%) Windows 7
7 5 (9.26%) Windows Server 2012
8 2 (3.70%) Windows 2000
Processes & Methodologies
1 9 (16.67%) Change Management
1 9 (16.67%) ITIL
2 8 (14.81%) Security Management
3 5 (9.26%) Service Delivery
4 4 (7.41%) Process Management
5 3 (5.56%) Capacity Planning
5 3 (5.56%) Incident Management
5 3 (5.56%) Line Management
5 3 (5.56%) Patch Management
5 3 (5.56%) Server Monitoring
6 2 (3.70%) Asset Management
6 2 (3.70%) Change Control
6 2 (3.70%) Disaster Recovery
6 2 (3.70%) Migration
7 1 (1.85%) Business Analysis
7 1 (1.85%) Data Protection
7 1 (1.85%) Information Security
7 1 (1.85%) Kanban
7 1 (1.85%) Performance Management
7 1 (1.85%) TOGAF
Programming Languages
1 1 (1.85%) Java
1 1 (1.85%) JavaScript
1 1 (1.85%) SQL
Qualifications
1 28 (51.85%) CCNA
1 28 (51.85%) Cisco Certification
1 28 (51.85%) MCITP
1 28 (51.85%) MCSE
1 28 (51.85%) Microsoft Certification
2 8 (14.81%) Security Cleared
3 1 (1.85%) CISM
3 1 (1.85%) CISSP
3 1 (1.85%) SANS
3 1 (1.85%) SC Cleared
Quality Assurance & Compliance
1 10 (18.52%) SLA
2 1 (1.85%) ISO/IEC 27001
System Software
1 18 (33.33%) Active Directory
2 5 (9.26%) VMware Infrastructure
3 3 (5.56%) vCloud
3 3 (5.56%) VMware ESX
3 3 (5.56%) VMware ESXi
3 3 (5.56%) vSphere
3 3 (5.56%) XenApp
3 3 (5.56%) XenDesktop
4 2 (3.70%) Firmware
4 2 (3.70%) NFS
Systems Management
1 5 (9.26%) Tivoli
2 3 (5.56%) Tivoli Storage Manager
2 3 (5.56%) vRealize
3 2 (3.70%) BladeLogic
3 2 (3.70%) BMC PATROL
3 2 (3.70%) WSUS
Vendors
1 37 (68.52%) Microsoft
2 22 (40.74%) Cisco
3 21 (38.89%) Apple
3 21 (38.89%) Avaya
4 9 (16.67%) VMware
5 7 (12.96%) Citrix
5 7 (12.96%) EMC
5 7 (12.96%) Remedy
6 4 (7.41%) HP
6 4 (7.41%) IBM
7 3 (5.56%) Dell
8 2 (3.70%) Amdocs
8 2 (3.70%) BMC
8 2 (3.70%) Intel
8 2 (3.70%) MobileIron
9 1 (1.85%) Salesforce.com
9 1 (1.85%) Veeam