The table below looks at the statistics for Problem Management skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Problem Management
Rank 52 58 87
Rank change year-on-year
+6 +29
Permanent jobs citing Problem Management 45 47 4
As % of all permanent IT jobs located in Kent 4.09% 4.25% 0.38%
As % of the Processes & Methodologies category 4.88% 4.98% 0.51%
Number of salaries quoted 42 46 4
Average salary £38,500 £37,250 £28,750
Average salary % change year-on-year
+3.35% +29.56%
90% offered a salary of more than £25,000 £21,500 £27,500
10% offered a salary of more than £50,000 £52,500 £40,500
UK excluding London average salary £42,500 £38,750 £38,000
% change year-on-year
+9.67% +1.97%
Problem Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
922 944 789
As % of all permanent IT jobs located in Kent 83.89% 85.28% 75.14%
Number of salaries quoted 803 817 668
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £28,000 £30,000 £30,000
10% offered a salary of more than £57,500 £67,500 £60,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Problem Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in Kent

Problem Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the Kent region.

Problem Management Salary Trend in Kent

Problem Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Problem Management across the Kent region over the 3 months to 31 July 2015.

Problem Management Salary Histogram in Kent

Problem Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the Kent region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells -19 10 £45,000 +36.36%
West Malling +3 4 £37,500 -11.76%
Maidstone - 1 £60,000 -
Problem Management
South East

Problem Management
Top 30 Related IT Skills in Kent

For the 6 months to 31 July 2015, IT jobs across the Kent region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 63 (84.00%) Windows
2 57 (76.00%) Microsoft
3 54 (72.00%) MS Exchange
3 54 (72.00%) CCNA
3 54 (72.00%) Cisco Certification
4 51 (68.00%) Microsoft Certification
5 50 (66.67%) MCITP
6 49 (65.33%) MCSE
7 48 (64.00%) Exchange Server 2000
7 48 (64.00%) Windows 2000 Server
7 48 (64.00%) Windows 8
8 47 (62.67%) MS Office
9 42 (56.00%) Cisco
10 40 (53.33%) Firewall
11 36 (48.00%) Blackberry
11 36 (48.00%) Blackberry Enterprise Server
12 35 (46.67%) Avaya
12 35 (46.67%) Mac OS X
12 35 (46.67%) Apple
13 22 (29.33%) SLA
14 21 (28.00%) Active Directory
15 17 (22.67%) Management Information System
16 15 (20.00%) VMware
17 14 (18.67%) Project Management
18 11 (14.67%) Finance
18 11 (14.67%) ITIL
19 10 (13.33%) IIS
19 10 (13.33%) HP
19 10 (13.33%) Citrix
19 10 (13.33%) Change Management

Problem Management
Top Related IT Skills in Kent by Category

For the 6 months to 31 July 2015, IT jobs across the Kent region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 54 (72.00%) MS Exchange
2 48 (64.00%) Exchange Server 2000
3 36 (48.00%) Blackberry Enterprise Server
4 10 (13.33%) IIS
5 4 (5.33%) Exchange Server 2003
5 4 (5.33%) Exchange Server 2007
5 4 (5.33%) Exchange Server 2010
6 2 (2.67%) Lync
6 2 (2.67%) Apache
7 1 (1.33%) Tomcat
7 1 (1.33%) BizTalk Server
7 1 (1.33%) Exchange Server 2013
7 1 (1.33%) FileNet
Applications
1 47 (62.67%) MS Office
2 6 (8.00%) MS Excel
Cloud Services
1 4 (5.33%) Office 365
2 1 (1.33%) Microsoft Azure
2 1 (1.33%) SaaS
2 1 (1.33%) PaaS
Communications & Networking
1 40 (53.33%) Firewall
2 6 (8.00%) DNS
3 5 (6.67%) Internet
4 4 (5.33%) VLAN
5 3 (4.00%) TCP/IP
6 2 (2.67%) SAN
7 1 (1.33%) Wireless
7 1 (1.33%) Reverse Proxy
7 1 (1.33%) VPN
7 1 (1.33%) HTTPS
7 1 (1.33%) LAN
7 1 (1.33%) VoIP
7 1 (1.33%) WAN
7 1 (1.33%) SMTP
Database & Business Intelligence
1 5 (6.67%) Big Data
2 3 (4.00%) BusinessObjects
3 1 (1.33%) SQL Server Reporting Services
3 1 (1.33%) Oracle Database
3 1 (1.33%) SQL Server
General
1 11 (14.67%) Finance
2 5 (6.67%) Law
2 5 (6.67%) Telecoms
3 4 (5.33%) Banking
4 3 (4.00%) Investment Banking
5 1 (1.33%) Back Office
5 1 (1.33%) Legal
Job Titles
1 33 (44.00%) Support Engineer
2 20 (26.67%) 2nd Line Support
2 20 (26.67%) 2nd Line Support Engineer
3 16 (21.33%) Analyst
4 14 (18.67%) Support Analyst
4 14 (18.67%) Help Desk Analyst
4 14 (18.67%) 1st Line Support
4 14 (18.67%) 1st Line Support Analyst
4 14 (18.67%) Help Desk Support
4 14 (18.67%) Service Desk Analyst
4 14 (18.67%) SLA Analyst
4 14 (18.67%) Service Analyst
5 12 (16.00%) 3rd Line Support Engineer
5 12 (16.00%) 3rd Line Support
6 9 (12.00%) Applications Support
7 5 (6.67%) ArcSight Specialist
8 4 (5.33%) Messaging Engineer
9 3 (4.00%) Technical Consultant
9 3 (4.00%) Consultant
10 2 (2.67%) Support Manager
Libraries, Frameworks & Software Standards
1 8 (10.67%) .NET
Miscellaneous
1 36 (48.00%) Blackberry
2 17 (22.67%) Management Information System
3 3 (4.00%) Clustering
4 2 (2.67%) Analytical Skills
5 1 (1.33%) Thin Client
5 1 (1.33%) Tandem
5 1 (1.33%) Fat Client
5 1 (1.33%) iPhone
5 1 (1.33%) iPad
Operating Systems
1 63 (84.00%) Windows
2 48 (64.00%) Windows 2000 Server
2 48 (64.00%) Windows 8
3 35 (46.67%) Mac OS X
4 5 (6.67%) Windows Server 2003
4 5 (6.67%) Windows Server 2008
4 5 (6.67%) Windows Server 2012
5 3 (4.00%) UNIX
6 2 (2.67%) Windows 7
7 1 (1.33%) Solaris
7 1 (1.33%) Windows XP
Processes & Methodologies
1 14 (18.67%) Project Management
2 11 (14.67%) ITIL
3 10 (13.33%) Change Management
4 9 (12.00%) Security Management
5 8 (10.67%) Line Management
6 6 (8.00%) Stakeholder Management
7 5 (6.67%) Risk Management
7 5 (6.67%) Business Continuity
7 5 (6.67%) Information Security
7 5 (6.67%) Supplier Management
7 5 (6.67%) Incident Management
7 5 (6.67%) ERP
7 5 (6.67%) SIEM
7 5 (6.67%) Analytics
7 5 (6.67%) Cyber Security
8 3 (4.00%) Server Monitoring
8 3 (4.00%) Capacity Planning
8 3 (4.00%) Patch Management
9 2 (2.67%) Migration
10 1 (1.33%) Scrum
Programming Languages
1 5 (6.67%) SQL
2 4 (5.33%) Java
3 1 (1.33%) Perl
3 1 (1.33%) Shell Script
3 1 (1.33%) Korn
3 1 (1.33%) Bash Shell
Qualifications
1 54 (72.00%) CCNA
1 54 (72.00%) Cisco Certification
2 51 (68.00%) Microsoft Certification
3 50 (66.67%) MCITP
4 49 (65.33%) MCSE
5 9 (12.00%) Security Cleared
6 6 (8.00%) Degree
6 6 (8.00%) CCNP
7 5 (6.67%) CEH
7 5 (6.67%) CCSP
7 5 (6.67%) CISSP
8 4 (5.33%) SC Cleared
9 1 (1.33%) ITIL Certification
Quality Assurance & Compliance
1 22 (29.33%) SLA
2 6 (8.00%) ISO/IEC 27001
3 1 (1.33%) QA
System Software
1 21 (28.00%) Active Directory
2 7 (9.33%) VMware Infrastructure
3 3 (4.00%) VMware ESX
3 3 (4.00%) XenApp
3 3 (4.00%) XenDesktop
3 3 (4.00%) vSphere
3 3 (4.00%) vCloud
4 2 (2.67%) VMware ESXi
5 1 (1.33%) Oracle RAC
5 1 (1.33%) Hyper-V
Systems Management
1 3 (4.00%) Tivoli Storage Manager
1 3 (4.00%) SCOM
2 2 (2.67%) Tivoli
2 2 (2.67%) Tivoli Monitoring
2 2 (2.67%) McAfee ePO
3 1 (1.33%) HP Quality Center
Vendors
1 57 (76.00%) Microsoft
2 42 (56.00%) Cisco
3 35 (46.67%) Avaya
3 35 (46.67%) Apple
4 15 (20.00%) VMware
5 10 (13.33%) Citrix
5 10 (13.33%) HP
6 9 (12.00%) Siebel
7 7 (9.33%) Informatica
8 5 (6.67%) ArcSight
8 5 (6.67%) TippingPoint
8 5 (6.67%) SAP
9 3 (4.00%) Dell
9 3 (4.00%) Intel
10 2 (2.67%) Oracle
10 2 (2.67%) IBM
10 2 (2.67%) McAfee
10 2 (2.67%) Websense
10 2 (2.67%) Veeam
10 2 (2.67%) MobileIron
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Salary: From £35,000 to £42,000 per annum + Benefits
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