The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Lancashire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 61 51 52
Rank change year-on-year
-10 +1
Permanent jobs citing Service Delivery 4 14 9
As % of all permanent IT jobs located in Lancashire 0.84% 2.56% 1.86%
As % of the Processes & Methodologies category 0.98% 3.15% 2.47%
Number of salaries quoted 4 7 6
Average salary £41,250 £70,000 £28,750
Average salary % change year-on-year
-41.07% +143.47%
90% offered a salary of more than £40,000 £54,719 £23,750
10% offered a salary of more than £42,500 £70,000 £67,750
UK excluding London average salary £45,000 £45,000 £43,161
% change year-on-year
- +4.26%
Service Delivery
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Lancashire region.

Processes & Methodologies Category
Lancashire
Permanent IT job ads with a match in the
Processes & Methodologies category
407 445 364
As % of all permanent IT jobs located in Lancashire 85.50% 81.35% 75.05%
Number of salaries quoted 351 391 305
Average salary £37,500 £35,000 £33,500
Average salary % change year-on-year
+7.14% +4.47%
90% offered a salary of more than £25,500 £23,500 £25,000
10% offered a salary of more than £47,000 £47,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Lancashire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Lancashire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Lancashire

Service Delivery
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Lancashire region.

Service Delivery Salary Trend in Lancashire

Service Delivery
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Lancashire region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burnley - 2 £40,000 -
Skelmersdale - 1 £42,500 -
Service Delivery
North West

Service Delivery
Top 30 Related IT Skills in Lancashire

For the 6 months to 20 October 2014, IT jobs across the Lancashire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 5 (50.00%) Microsoft
2 4 (40.00%) SLA
2 4 (40.00%) Microsoft Certification
2 4 (40.00%) MS Office
2 4 (40.00%) Windows
2 4 (40.00%) MCSE
2 4 (40.00%) MS Exchange
3 3 (30.00%) Telecoms
3 3 (30.00%) Disaster Recovery
3 3 (30.00%) Life Science
3 3 (30.00%) Windows Vista
3 3 (30.00%) Resource Management
3 3 (30.00%) Performance Management
3 3 (30.00%) iSCSI
3 3 (30.00%) Windows Server 2008
3 3 (30.00%) NAS
3 3 (30.00%) MS Excel
3 3 (30.00%) DECT
3 3 (30.00%) VoIP
3 3 (30.00%) DHCP
3 3 (30.00%) Ethernet
3 3 (30.00%) TCP/IP
3 3 (30.00%) DNS
3 3 (30.00%) ITIL
3 3 (30.00%) Oracle
3 3 (30.00%) Windows XP
3 3 (30.00%) Active Directory
3 3 (30.00%) Internet
3 3 (30.00%) Office 365
3 3 (30.00%) Software Deployment

Service Delivery
Top Related IT Skills in Lancashire by Category

For the 6 months to 20 October 2014, IT jobs across the Lancashire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (40.00%) MS Exchange
2 3 (30.00%) Exchange Server 2013
3 1 (10.00%) CICS
Applications
1 4 (40.00%) MS Office
2 3 (30.00%) MS Excel
Cloud Services
1 3 (30.00%) Office 365
Communications & Networking
1 3 (30.00%) DECT
1 3 (30.00%) VoIP
1 3 (30.00%) DHCP
1 3 (30.00%) Ethernet
1 3 (30.00%) TCP/IP
1 3 (30.00%) DNS
1 3 (30.00%) Internet
1 3 (30.00%) iSCSI
1 3 (30.00%) NAS
Database & Business Intelligence
1 2 (20.00%) SQL Server
2 1 (10.00%) DB2
2 1 (10.00%) Data Warehouse
2 1 (10.00%) Easytrieve
2 1 (10.00%) Oracle Database
General
1 3 (30.00%) Telecoms
2 2 (20.00%) Finance
3 1 (10.00%) Banking
Job Titles
1 4 (40.00%) Service Manager
2 2 (20.00%) Service Desk Manager
2 2 (20.00%) IT Services Delivery Manager
2 2 (20.00%) IT Services Manager
2 2 (20.00%) Delivery Manager
2 2 (20.00%) Services Delivery Manager
3 1 (10.00%) Data Manager
3 1 (10.00%) Desktop Analyst
3 1 (10.00%) 2nd Line Support Manager
3 1 (10.00%) Designer
3 1 (10.00%) Data Migration Manager
3 1 (10.00%) Desktop Support Analyst
3 1 (10.00%) Database Developer
3 1 (10.00%) Support Manager
3 1 (10.00%) Desktop Support
3 1 (10.00%) Developer
3 1 (10.00%) Analyst
3 1 (10.00%) IT Manager
3 1 (10.00%) Database Designer
3 1 (10.00%) Support Analyst
Miscellaneous
1 3 (30.00%) Life Science
2 2 (20.00%) Management Information System
3 1 (10.00%) VSAM
3 1 (10.00%) Computer Science
3 1 (10.00%) Mainframe
Operating Systems
1 4 (40.00%) Windows
2 3 (30.00%) Windows Server 2012
2 3 (30.00%) Windows XP
2 3 (30.00%) Windows Vista
2 3 (30.00%) Windows Server 2008
3 1 (10.00%) Windows 7
3 1 (10.00%) Linux
Processes & Methodologies
1 3 (30.00%) ITIL
1 3 (30.00%) Disaster Recovery
1 3 (30.00%) Resource Management
1 3 (30.00%) Performance Management
1 3 (30.00%) Software Deployment
1 3 (30.00%) Service Desk Management
1 3 (30.00%) Performance Monitoring
2 2 (20.00%) Mentoring
2 2 (20.00%) Change Management
2 2 (20.00%) Information Security
3 1 (10.00%) Incident Management
3 1 (10.00%) Migration
3 1 (10.00%) PRINCE2
3 1 (10.00%) Data Modelling
3 1 (10.00%) BCP
3 1 (10.00%) Configuration Management
3 1 (10.00%) Data Migration
3 1 (10.00%) Stakeholder Engagement
3 1 (10.00%) Capacity Management
3 1 (10.00%) Problem Management
Programming Languages
1 2 (20.00%) SQL
2 1 (10.00%) JCL
2 1 (10.00%) COBOL
Qualifications
1 4 (40.00%) MCSE
1 4 (40.00%) Microsoft Certification
2 2 (20.00%) Degree
2 2 (20.00%) SC Cleared
2 2 (20.00%) Security Cleared
3 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (40.00%) SLA
System Software
1 3 (30.00%) Active Directory
Vendors
1 5 (50.00%) Microsoft
2 3 (30.00%) Oracle
3 2 (20.00%) Citrix
4 1 (10.00%) VMware
4 1 (10.00%) IBM