The table below looks at the statistics for Service Management skills in IT jobs advertised for the Lancashire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 53 60 55
Rank change year-on-year
+7 -5
Permanent jobs citing Service Management 8 5 6
As % of all permanent IT jobs located in Lancashire 1.60% 1.00% 1.19%
As % of the Processes & Methodologies category 1.93% 1.21% 1.50%
Number of salaries quoted 7 5 5
Average salary £35,000 £25,500 £28,000
Average salary % change year-on-year
+37.25% -8.92%
90% offered a salary of more than £21,100 £25,500 £23,000
10% offered a salary of more than £42,000 £25,500 £35,200
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Lancashire region.

Processes & Methodologies Category
Lancashire
Permanent IT job ads with a match in the
Processes & Methodologies category
414 414 399
As % of all permanent IT jobs located in Lancashire 82.63% 83.13% 79.01%
Number of salaries quoted 343 332 357
Average salary £35,000 £38,500 £35,000
Average salary % change year-on-year
-9.09% +10.00%
90% offered a salary of more than £28,550 £24,000 £24,000
10% offered a salary of more than £44,875 £52,500 £50,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Lancashire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Lancashire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Lancashire

Service Management
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Lancashire region.

Service Management Salary Trend in Lancashire

Service Management
Salary Histogram in Lancashire

This chart provides a salary histogram for IT jobs citing Service Management across the Lancashire region over the 3 months to 28 August 2015.

Service Management Salary Histogram in Lancashire

Service Management
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Lancashire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chorley - 4 £35,000 -
Blackpool - 3 £22,500 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Lancashire

For the 6 months to 28 August 2015, IT jobs across the Lancashire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (83.33%) ITIL
2 9 (50.00%) Cisco
2 9 (50.00%) Project Management
3 8 (44.44%) HP
4 7 (38.89%) Business Continuity
4 7 (38.89%) Microsoft
4 7 (38.89%) VMware
5 6 (33.33%) EMC
5 6 (33.33%) LAN
5 6 (33.33%) WAN
5 6 (33.33%) Service Delivery
6 5 (27.78%) Change Management
6 5 (27.78%) Internet
6 5 (27.78%) NetApp
6 5 (27.78%) SLA
6 5 (27.78%) Client/Server
6 5 (27.78%) VMware Infrastructure
6 5 (27.78%) Veeam
6 5 (27.78%) Analytical Skills
6 5 (27.78%) Nimble Storage
7 4 (22.22%) ITIL Foundation Certificate
7 4 (22.22%) Windows 7
7 4 (22.22%) Incident Management
7 4 (22.22%) Windows
7 4 (22.22%) MS Exchange
7 4 (22.22%) Active Directory
8 3 (16.67%) Windows XP
8 3 (16.67%) Management Information System
8 3 (16.67%) Finance
8 3 (16.67%) Windows Server 2003

Service Management
Top Related IT Skills in Lancashire by Category

For the 6 months to 28 August 2015, IT jobs across the Lancashire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (22.22%) MS Exchange
2 1 (5.56%) Blackberry Enterprise Server
2 1 (5.56%) WebSphere
2 1 (5.56%) Apache
2 1 (5.56%) SharePoint
Applications
1 1 (5.56%) MS Office
1 1 (5.56%) MS Excel
Business Applications
1 1 (5.56%) Dynamics CRM
1 1 (5.56%) Dynamics AX
Cloud Services
1 2 (11.11%) Mimecast
Communications & Networking
1 6 (33.33%) LAN
1 6 (33.33%) WAN
2 5 (27.78%) Internet
3 1 (5.56%) MPLS
3 1 (5.56%) DSL
3 1 (5.56%) SAN
3 1 (5.56%) SMS
3 1 (5.56%) WLAN
Database & Business Intelligence
1 1 (5.56%) DB2
1 1 (5.56%) Ingres
General
1 3 (16.67%) Finance
2 2 (11.11%) Manufacturing
Job Titles
1 4 (22.22%) Incident Manager
2 3 (16.67%) Infrastructure Manager
2 3 (16.67%) Technical Manager
3 2 (11.11%) Infrastructure Engineer
3 2 (11.11%) Service Manager
3 2 (11.11%) Analyst
3 2 (11.11%) Service Analyst
3 2 (11.11%) Head of IT
3 2 (11.11%) Infrastructure Specialist
4 1 (5.56%) Incident Analyst
4 1 (5.56%) Head of Service Delivery
4 1 (5.56%) Head of Service Management
4 1 (5.56%) Major Incident Analyst
4 1 (5.56%) IT Support
4 1 (5.56%) Supplier Manager
4 1 (5.56%) Vendor Manager
4 1 (5.56%) Service Delivery Coordinator
4 1 (5.56%) Technical Delivery Manager
4 1 (5.56%) Help Desk Support Engineer
4 1 (5.56%) 2nd Line Support
Miscellaneous
1 5 (27.78%) Client/Server
1 5 (27.78%) Analytical Skills
2 3 (16.67%) Management Information System
3 1 (5.56%) AS400
3 1 (5.56%) Blackberry
3 1 (5.56%) Mainframe
Operating Systems
1 4 (22.22%) Windows
1 4 (22.22%) Windows 7
2 3 (16.67%) Windows Server 2012
2 3 (16.67%) Windows XP
2 3 (16.67%) Windows Server 2003
2 3 (16.67%) Windows Server 2008
3 2 (11.11%) Windows 8
4 1 (5.56%) VMS
4 1 (5.56%) AIX
4 1 (5.56%) HPUX
4 1 (5.56%) Solaris
4 1 (5.56%) Linux
Processes & Methodologies
1 15 (83.33%) ITIL
2 9 (50.00%) Project Management
3 7 (38.89%) Business Continuity
4 6 (33.33%) Service Delivery
5 5 (27.78%) Change Management
6 4 (22.22%) Incident Management
7 3 (16.67%) Data Protection
8 2 (11.11%) Project Planning
8 2 (11.11%) Performance Management
8 2 (11.11%) Disaster Recovery
8 2 (11.11%) ITSM
8 2 (11.11%) PRINCE2
8 2 (11.11%) BCP
8 2 (11.11%) Root Cause Analysis
9 1 (5.56%) Capacity Management
9 1 (5.56%) Line Management
9 1 (5.56%) Configuration Management
9 1 (5.56%) CRM
9 1 (5.56%) Continuous Improvement
9 1 (5.56%) IT Governance
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 4 (22.22%) ITIL Foundation Certificate
2 1 (5.56%) MCP
2 1 (5.56%) PMP
2 1 (5.56%) PMI Certification
Quality Assurance & Compliance
1 5 (27.78%) SLA
System Software
1 5 (27.78%) VMware Infrastructure
2 4 (22.22%) Active Directory
3 2 (11.11%) vSphere
4 1 (5.56%) Hyper-V
Systems Management
1 2 (11.11%) SCCM
1 2 (11.11%) SCOM
1 2 (11.11%) SCDPM
2 1 (5.56%) Tivoli Storage Manager
2 1 (5.56%) WSUS
Vendors
1 9 (50.00%) Cisco
2 8 (44.44%) HP
3 7 (38.89%) VMware
3 7 (38.89%) Microsoft
4 6 (33.33%) EMC
5 5 (27.78%) NetApp
5 5 (27.78%) Veeam
5 5 (27.78%) Nimble Storage
6 2 (11.11%) Sophos
6 2 (11.11%) Dell
7 1 (5.56%) Spiceworks
7 1 (5.56%) Novell
7 1 (5.56%) Veritas
7 1 (5.56%) Oracle
7 1 (5.56%) IBM