The table below looks at the statistics for Service Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 30 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Service Management
Rank 97 99 131
Rank change year-on-year
+2 +32
Permanent jobs citing Service Management 152 173 124
As % of all permanent IT jobs located in the North West 2.78% 2.80% 1.75%
As % of the Processes & Methodologies category 3.24% 3.17% 2.05%
Number of salaries quoted 116 129 74
Median salary £45,000 £45,000 £38,750
Median salary % change year-on-year
- +16.12%
90% offered a salary of more than £27,250 £25,500 £19,000
10% offered a salary of more than £62,500 £80,000 £70,150
UK excluding London median salary £42,000 £45,000 £45,000
% change year-on-year
-6.66% -
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
4695 5454 6043
As % of all permanent IT jobs located in the North West 85.99% 88.31% 85.39%
Number of salaries quoted 3978 4365 4851
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £62,000 £56,500 £57,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North West region.

Service Management Salary Trend in the North West

Service Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Management across the North West region over the 3 months to 30 May 2016.

Service Management Salary Histogram in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +8 97 £45,000 +13.92% 18
Cheshire +15 30 £30,000 -33.33% 4
Merseyside +12 13 £50,000 +11.11% 4
Cumbria -5 6 £50,000 -44.44%
Lancashire -2 4 £21,500 -54.73% 2
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 30 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Management.

1 228 (68.47%) ITIL
2 109 (32.73%) Service Delivery
3 101 (30.33%) Finance
4 95 (28.53%) ITSM
5 68 (20.42%) Change Management
6 66 (19.82%) Project Management
7 65 (19.52%) SLA
8 64 (19.22%) Windows
9 60 (18.02%) Microsoft
10 56 (16.82%) Degree
11 51 (15.32%) ITIL V3
12 50 (15.02%) Windows Server
13 49 (14.71%) Continuous Improvement
13 49 (14.71%) Active Directory
14 46 (13.81%) Banking
15 43 (12.91%) Citrix
16 40 (12.01%) SQL
17 39 (11.71%) Analytical Skills
18 38 (11.41%) Oracle
19 37 (11.11%) SQL Server
19 37 (11.11%) Management Information System
20 36 (10.81%) ITIL Certification
21 34 (10.21%) Problem Management
22 33 (9.91%) MS Excel
22 33 (9.91%) Agile Software Development
23 32 (9.61%) MS Exchange
23 32 (9.61%) PRINCE2
24 31 (9.31%) Cisco
24 31 (9.31%) Exchange Server 2010
25 30 (9.01%) Data Centre

Service Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (9.61%) MS Exchange
2 31 (9.31%) Exchange Server 2010
3 17 (5.11%) SharePoint
4 15 (4.50%) Exchange Server 2013
5 13 (3.90%) Blackberry Enterprise Server
6 10 (3.00%) Exchange Server 2007
7 6 (1.80%) NetWeaver
7 6 (1.80%) OpenStack
8 5 (1.50%) IIS
8 5 (1.50%) SharePoint 2013
9 4 (1.20%) CMS
9 4 (1.20%) Skype for Business
10 2 (0.60%) BizTalk Server
11 1 (0.30%) Apache
11 1 (0.30%) nginx
Applications
1 33 (9.91%) MS Excel
2 26 (7.81%) MS Office
3 2 (0.60%) MS PowerPoint
Business Applications
1 16 (4.80%) SAP BPC
2 9 (2.70%) SAP FI
2 9 (2.70%) SAP FI-AP
2 9 (2.70%) SAP FI-AR
2 9 (2.70%) SAP FI-GL
3 3 (0.90%) Dynamics CRM
4 1 (0.30%) SAP R/3
Cloud Services
1 15 (4.50%) Amazon AWS
2 14 (4.20%) Microsoft Azure
3 13 (3.90%) Office 365
4 9 (2.70%) Amazon EC2
5 8 (2.40%) IaaS
5 8 (2.40%) PaaS
6 7 (2.10%) SaaS
7 6 (1.80%) Cloud Computing
Communications & Networking
1 21 (6.31%) VPN
2 19 (5.71%) Firewall
3 18 (5.41%) TCP/IP
4 10 (3.00%) LAN
5 9 (2.70%) DHCP
5 9 (2.70%) DNS
5 9 (2.70%) MPLS
5 9 (2.70%) SAN
6 8 (2.40%) WAN
7 7 (2.10%) Wireless
8 6 (1.80%) SMTP
8 6 (1.80%) VoIP
9 5 (1.50%) NAS
9 5 (1.50%) Wi-Fi
10 4 (1.20%) Ethernet
10 4 (1.20%) Intrusion Detection
10 4 (1.20%) IPsec
10 4 (1.20%) IPv4
10 4 (1.20%) Network Security
10 4 (1.20%) Unified Communications
Database & Business Intelligence
1 37 (11.11%) SQL Server
2 16 (4.80%) SAP BW
3 15 (4.50%) BusinessObjects
4 12 (3.60%) Relational Database
5 11 (3.30%) MySQL
6 10 (3.00%) Oracle Database
7 8 (2.40%) DB2
8 6 (1.80%) Apache Cassandra
8 6 (1.80%) MongoDB
8 6 (1.80%) Neo4j
8 6 (1.80%) NoSQL
8 6 (1.80%) SQL Server Integration Services
9 3 (0.90%) SQL Server 2008
9 3 (0.90%) SQL Server Reporting Services
10 2 (0.60%) Data Warehouse
11 1 (0.30%) Oracle Database 10g
11 1 (0.30%) Oracle9i Database
11 1 (0.30%) PostgreSQL
11 1 (0.30%) RDBMS
11 1 (0.30%) SQL Server 2012
Development Applications
1 8 (2.40%) Team Foundation Server
2 7 (2.10%) Jenkins
3 6 (1.80%) Git (software)
3 6 (1.80%) Maven
3 6 (1.80%) Vagrant
4 3 (0.90%) MSI
5 2 (0.60%) WiX
6 1 (0.30%) HP UFT
6 1 (0.30%) InstallShield
6 1 (0.30%) JIRA
6 1 (0.30%) Mercurial
General
1 101 (30.33%) Finance
2 46 (13.81%) Banking
3 24 (7.21%) Law
4 19 (5.71%) Legal
4 19 (5.71%) Retail
5 13 (3.90%) Publishing
6 11 (3.30%) Telecoms
7 10 (3.00%) Manufacturing
8 8 (2.40%) German Language
9 7 (2.10%) Marketing
10 4 (1.20%) Investment Banking
10 4 (1.20%) Military
10 4 (1.20%) Pharmaceutical
11 2 (0.60%) Back Office
11 2 (0.60%) Financial Institution
11 2 (0.60%) Local Government
12 1 (0.30%) Billing
12 1 (0.30%) Corporate Banking
12 1 (0.30%) Retail Banking
Job Titles
1 71 (21.32%) Analyst
2 54 (16.22%) Service Manager
3 37 (11.11%) IT Manager
4 24 (7.21%) Support Analyst
5 22 (6.61%) ITIL Manager
5 22 (6.61%) Service Analyst
6 21 (6.31%) 2nd Line Support
7 19 (5.71%) IT Services Manager
8 18 (5.41%) Applications Support
8 18 (5.41%) Release Manager
8 18 (5.41%) Support Engineer
9 17 (5.11%) Architect
9 17 (5.11%) Change Manager
9 17 (5.11%) Technical Support
10 16 (4.80%) Change and Release Manager
10 16 (4.80%) Services Delivery Manager
11 15 (4.50%) Technical Leader
12 14 (4.20%) 2nd Line Engineer
12 14 (4.20%) 2nd Line Support Engineer
12 14 (4.20%) Delivery Manager
Libraries, Frameworks & Software Standards
1 18 (5.41%) .NET
2 12 (3.60%) XML
3 6 (1.80%) ActiveMQ
3 6 (1.80%) Apache Camel
3 6 (1.80%) ELK Stack
3 6 (1.80%) RabbitMQ
3 6 (1.80%) SAP Basis
3 6 (1.80%) SAP BSP
3 6 (1.80%) SAP Business Workflow
3 6 (1.80%) SAPUI5
3 6 (1.80%) Sensu
3 6 (1.80%) Spring
3 6 (1.80%) Spring MVC
3 6 (1.80%) Web Dynpro
3 6 (1.80%) Web Services
4 5 (1.50%) XSLT
5 4 (1.20%) ASP.NET
6 3 (0.90%) WCF
7 2 (0.60%) CSS
7 2 (0.60%) Software Packaging
Miscellaneous
1 39 (11.71%) Analytical Skills
2 37 (11.11%) Management Information System
3 30 (9.01%) Data Centre
4 13 (3.90%) Blackberry
5 12 (3.60%) Computer Science
6 10 (3.00%) CMDB
6 10 (3.00%) Statistics
7 9 (2.70%) Mobile Computing
8 8 (2.40%) iPad
9 7 (2.10%) Life Science
10 6 (1.80%) Enterprise Software
10 6 (1.80%) iPhone
10 6 (1.80%) Visualisation
11 5 (1.50%) Video Conferencing
12 4 (1.20%) Clustering
12 4 (1.20%) FMCG
12 4 (1.20%) HP StoreVirtual
12 4 (1.20%) Mainframe
13 2 (0.60%) NHS
13 2 (0.60%) PMI
Operating Systems
1 64 (19.22%) Windows
2 50 (15.02%) Windows Server
3 29 (8.71%) Windows Server 2008
4 23 (6.91%) Linux
4 23 (6.91%) Windows 7
5 18 (5.41%) Unix
6 14 (4.20%) Windows Server 2003
7 6 (1.80%) AIX
7 6 (1.80%) Windows Server 2012
7 6 (1.80%) Windows XP
8 5 (1.50%) CentOS
8 5 (1.50%) Windows 8
9 4 (1.20%) Mac OS X
10 2 (0.60%) Android
11 1 (0.30%) Red Hat Enterprise Linux
11 1 (0.30%) Ubuntu
11 1 (0.30%) Windows 10
11 1 (0.30%) Windows 2000
Processes & Methodologies
1 228 (68.47%) ITIL
2 109 (32.73%) Service Delivery
3 95 (28.53%) ITSM
4 68 (20.42%) Change Management
5 66 (19.82%) Project Management
6 51 (15.32%) ITIL V3
7 49 (14.71%) Continuous Improvement
8 34 (10.21%) Problem Management
9 33 (9.91%) Agile Software Development
10 32 (9.61%) PRINCE2
11 28 (8.41%) Service Design
12 25 (7.51%) Stakeholder Management
13 24 (7.21%) CRM
14 22 (6.61%) Configuration Management
14 22 (6.61%) Release Management
14 22 (6.61%) Risk Management
14 22 (6.61%) Supplier Management
15 20 (6.01%) Asset Management
15 20 (6.01%) Incident Management
15 20 (6.01%) Performance Monitoring
Programming Languages
1 40 (12.01%) SQL
2 22 (6.61%) Java
3 20 (6.01%) PowerShell
4 9 (2.70%) ABAP
5 6 (1.80%) C#
5 6 (1.80%) Clojure
5 6 (1.80%) Groovy
5 6 (1.80%) Ruby
5 6 (1.80%) Scala
6 5 (1.50%) T-SQL
6 5 (1.50%) VB.NET
6 5 (1.50%) XPath
7 3 (0.90%) PHP
7 3 (0.90%) VBA
8 2 (0.60%) C
8 2 (0.60%) JavaScript
9 1 (0.30%) ActionScript
9 1 (0.30%) Perl
9 1 (0.30%) PL/SQL
9 1 (0.30%) Python
Qualifications
1 56 (16.82%) Degree
2 36 (10.81%) ITIL Certification
3 14 (4.20%) ISEB
4 12 (3.60%) Microsoft Certification
5 11 (3.30%) PMI Certification
5 11 (3.30%) SC Cleared
5 11 (3.30%) Security Cleared
6 9 (2.70%) CCNP
6 9 (2.70%) Cisco Certification
6 9 (2.70%) PMP
7 7 (2.10%) CCNA
7 7 (2.10%) MCP
8 6 (1.80%) MCDST
8 6 (1.80%) PRINCE2 Certification
9 5 (1.50%) CISSP
9 5 (1.50%) MCSE
10 4 (1.20%) CISM
10 4 (1.20%) Citrix Certification
11 3 (0.90%) MCSA
11 3 (0.90%) MOS
Quality Assurance & Compliance
1 65 (19.52%) SLA
2 8 (2.40%) ISO/IEC 27001
3 7 (2.10%) QA
4 5 (1.50%) Data Quality
5 2 (0.60%) ISO 9001
5 2 (0.60%) PCI DSS
6 1 (0.30%) ISO27002
System Software
1 49 (14.71%) Active Directory
2 17 (5.11%) XenDesktop
3 15 (4.50%) VMware Infrastructure
4 13 (3.90%) XenApp
5 10 (3.00%) Hyper-V
6 7 (2.10%) Postfix
7 6 (1.80%) Terminal Server
8 4 (1.20%) Terminal Services
9 1 (0.30%) iptables
9 1 (0.30%) Microsoft App-V
9 1 (0.30%) Oracle RAC
Systems Management
1 11 (3.30%) FortiGate
2 8 (2.40%) SCVMM
3 6 (1.80%) Grafana
3 6 (1.80%) Graphite
3 6 (1.80%) Packer
3 6 (1.80%) Puppet
3 6 (1.80%) Terraform
3 6 (1.80%) Uchiwa
4 5 (1.50%) AirWatch
4 5 (1.50%) Norton AntiVirus
5 3 (0.90%) SCCM
6 2 (0.60%) Systems Management Server (SMS)
6 2 (0.60%) XenMobile
7 1 (0.30%) Data Guard
7 1 (0.30%) Foglight
7 1 (0.30%) Oracle RMAN
7 1 (0.30%) Symantec Enterprise Vault
7 1 (0.30%) WMI
Vendors
1 60 (18.02%) Microsoft
2 43 (12.91%) Citrix
3 38 (11.41%) Oracle
4 31 (9.31%) Cisco
5 29 (8.71%) VMware
6 24 (7.21%) SAP
7 19 (5.71%) Juniper
8 15 (4.50%) IBM
8 15 (4.50%) Intel Security
9 14 (4.20%) Remedy
10 13 (3.90%) NetApp
11 12 (3.60%) HP
12 10 (3.00%) CheckPoint
13 9 (2.70%) AppSense
13 9 (2.70%) EMC
13 9 (2.70%) OpenText
14 8 (2.40%) BMC
15 7 (2.10%) NETGEAR
15 7 (2.10%) Teradata
16 6 (1.80%) WSO2
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £15,000 - £18,000 + Benefits
Posted: 8 hours ago
North West
Lorien Resourcing
Salary: Competitive Salary Package
Posted: 9 hours ago
Liverpool, Merseyside
Sanderson
Posted: 3 days ago
Manchester, Lancashire
Uniting Ambition
Salary: £20k - 24k per year
Posted: 3 days ago
Altrincham, Cheshire
Rullion IT Plus
Salary: £45000 - £50000 per annum
Posted: 6 days ago
Salford, Lancashire
Michael Page Technology
Salary: £45000 - £50000 per annum + Benefits
Posted: 3 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £28,000 - £35,000 DOE
Posted: 5 days ago
Altrincham, Cheshire
Harvey Nash plc
Posted: 6 days ago
Nantwich
Energize Recruitment Solutions Ltd
Salary: £17000 - £22000 per annum
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 6 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 6 days ago
Manchester, Lancashire
Manchester City Council
Salary: £35k - 40k per year + Fanastic Benefits, Flexi-time & Pension
Posted: 20 days ago
Liverpool, Merseyside
Mortimer Spinks
Salary: £32000 - £36000 per annum
Posted: 5 days ago
Knutsford, Cheshire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Greater Manchester
ANSON MCCADE
Salary: Attractive benefits, 30 days holiday and rapid career progression
Posted: 5 days ago
Liverpool
Hays Specialist Recruitment Ltd
Salary: £15000.00 - £19000.00 per annum
Posted: 26 days ago
Manchester, Lancashire
Manchester City Council
Salary: £27.9k - 30.9k per year + Fanastic Benefits, Flexi-time & Pension
Posted: 20 days ago
Manchester
Computacenter
Salary: Competitive
Posted: 25 days ago
Salford, Lancashire
Raytheon
Posted: 12 days ago
Knutsford, Cheshire
Robert Walters
Salary: £40000 - £55000 per annum + Benefits
Posted: 6 days ago
Bootle, Merseyside
Office for Nuclear Regulation
Salary: Up to £95,000 per annum & pension
Posted: 4 days ago
Knutsford
Adria Solutions Ltd
Salary: £24000 - £27000 per annum + Excellent Benefits
Posted: 27 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £35,000 per annum depending on experience
Posted: 26 days ago