The table below looks at the statistics for Service Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 21 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Service Management
England / North West
Rank 104 80 87
Rank change year-on-year
-24 +7
Permanent jobs citing Service Management 166 175 216
As % of all permanent IT jobs located in the North West 2.79% 3.14% 3.14%
As % of the Processes & Methodologies category 3.10% 3.57% 3.59%
Number of salaries quoted 124 116 184
Median salary £40,000 £38,511 £42,750
Median salary % change year-on-year
+3.86% -9.91%
90% offered a salary of more than £22,500 £23,800 £23,000
10% offered a salary of more than £59,000 £60,000 £67,500
UK excluding London median salary £44,000 £43,000 £45,000
% change year-on-year
+2.32% -4.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5357 4908 6020
As % of all permanent IT jobs located in the North West 89.99% 88.04% 87.46%
Number of salaries quoted 4464 4075 5038
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £28,500 £28,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North West region.

Service Management Salary Trend in the North West

Service Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Management across the North West region over the 3 months to 21 February 2017.

Service Management Salary Histogram in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -39 89 £35,000 -17.64% 14
Cheshire +24 51 £45,000 +25.00% 4
Merseyside -5 19 £51,000 +45.71% 4
Lancashire -6 5 £45,000 +127.84% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 21 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Management.

1 277 (69.25%) ITIL
2 111 (27.75%) Agile Software Development
3 110 (27.50%) Windows
4 109 (27.25%) Microsoft
5 96 (24.00%) ITSM
6 94 (23.50%) Finance
7 83 (20.75%) Active Directory
8 82 (20.50%) Service Delivery
9 78 (19.50%) MS Office
10 76 (19.00%) MS Excel
11 74 (18.50%) PRINCE2
12 67 (16.75%) Programme Management
13 66 (16.50%) Linux
14 65 (16.25%) Data Protection
15 64 (16.00%) Service Design
16 62 (15.50%) NHS
17 57 (14.25%) DNS
18 56 (14.00%) Firewall
19 55 (13.75%) SLA
20 53 (13.25%) DHCP
21 52 (13.00%) Video Conferencing
22 50 (12.50%) Security Cleared
23 43 (10.75%) Windows Server
24 42 (10.50%) Stakeholder Management
24 42 (10.50%) WLAN
24 42 (10.50%) WAN
24 42 (10.50%) Unix
24 42 (10.50%) Incident Management
25 41 (10.25%) PaaS
26 40 (10.00%) Banking

Service Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (6.25%) MS Exchange
2 17 (4.25%) Exchange Server 2010
3 12 (3.00%) SharePoint
4 9 (2.25%) JBoss
4 9 (2.25%) Tomcat
5 8 (2.00%) CICS
5 8 (2.00%) Exchange Server 2013
5 8 (2.00%) IIS
6 7 (1.75%) GeoServer
7 6 (1.50%) SharePoint 2013
8 5 (1.25%) Confluence
8 5 (1.25%) Drupal
8 5 (1.25%) WebSphere
9 4 (1.00%) Skype for Business
9 4 (1.00%) WebLogic
10 3 (0.75%) GroupWise
11 2 (0.50%) nginx
11 2 (0.50%) OpenStack
12 1 (0.25%) BizTalk Server
12 1 (0.25%) LiveCycle
Applications
1 78 (19.50%) MS Office
2 76 (19.00%) MS Excel
3 22 (5.50%) MS PowerPoint
Business Applications
1 4 (1.00%) Remedy ITSM
2 3 (0.75%) Oracle Applications
3 2 (0.50%) Sentinel
Cloud Services
1 41 (10.25%) PaaS
2 38 (9.50%) IaaS
3 22 (5.50%) Amazon AWS
4 20 (5.00%) Microsoft Azure
5 16 (4.00%) SaaS
6 12 (3.00%) Office 365
7 2 (0.50%) Cloud Computing
8 1 (0.25%) SuccessFactors
Communications & Networking
1 57 (14.25%) DNS
2 56 (14.00%) Firewall
3 53 (13.25%) DHCP
4 42 (10.50%) WAN
4 42 (10.50%) WLAN
5 39 (9.75%) Network Security
6 38 (9.50%) Intrusion Detection
7 37 (9.25%) SAN
8 34 (8.50%) VLAN
9 30 (7.50%) Internet
10 27 (6.75%) LAN
11 24 (6.00%) VPN
12 13 (3.25%) TCP/IP
13 10 (2.50%) Cisco ASA
13 10 (2.50%) Unified Communications
14 8 (2.00%) Wireless
15 7 (1.75%) IP Telephony
15 7 (1.75%) IPsec
15 7 (1.75%) SSL
15 7 (1.75%) VoIP
Database & Business Intelligence
1 32 (8.00%) SQL Server
2 11 (2.75%) DB2
3 8 (2.00%) Oracle Database
4 7 (1.75%) Oracle Reports
4 7 (1.75%) PostgreSQL
5 6 (1.50%) SQL Server Reporting Services
6 5 (1.25%) Relational Database
6 5 (1.25%) SQL Server Integration Services
7 4 (1.00%) Data Mining
7 4 (1.00%) Data Warehouse
7 4 (1.00%) DataStage
7 4 (1.00%) MongoDB
7 4 (1.00%) NoSQL
8 3 (0.75%) IMS/DB
8 3 (0.75%) Oracle Database 10g
8 3 (0.75%) Oracle8/8i Database
8 3 (0.75%) Oracle9i Database
9 2 (0.50%) Crystal Reports
9 2 (0.50%) GIS
9 2 (0.50%) Hadoop
Development Applications
1 10 (2.50%) JIRA
2 9 (2.25%) MSI
2 9 (2.25%) Team Foundation Server
3 8 (2.00%) InstallShield
4 7 (1.75%) Git (software)
5 4 (1.00%) ClearCase
5 4 (1.00%) Jenkins
5 4 (1.00%) Maven
5 4 (1.00%) Subversion
6 3 (0.75%) Ant
6 3 (0.75%) Gradle
6 3 (0.75%) Octopus Deploy
6 3 (0.75%) Oracle Forms
6 3 (0.75%) Visual Studio Team System
7 2 (0.50%) Bower
7 2 (0.50%) Grunt
7 2 (0.50%) Vagrant
8 1 (0.25%) Visual Studio
General
1 94 (23.50%) Finance
2 40 (10.00%) Banking
3 23 (5.75%) Telecoms
4 16 (4.00%) Corporate Banking
4 16 (4.00%) Financial Institution
5 9 (2.25%) Retail
6 8 (2.00%) German Language
7 7 (1.75%) Publishing
8 5 (1.25%) Manufacturing
8 5 (1.25%) Marketing
9 3 (0.75%) Automotive
9 3 (0.75%) French Language
9 3 (0.75%) Investment Banking
9 3 (0.75%) Legal
9 3 (0.75%) Spanish Language
10 2 (0.50%) Law
10 2 (0.50%) Pharmaceutical
11 1 (0.25%) Back Office
Job Titles
1 51 (12.75%) Analyst
2 48 (12.00%) Service Manager
3 27 (6.75%) Service Analyst
4 23 (5.75%) Operations Manager
5 22 (5.50%) Team Leader
6 21 (5.25%) Architect
6 21 (5.25%) Consultant
7 19 (4.75%) Service Desk Analyst
8 18 (4.50%) Network Manager
8 18 (4.50%) Security Manager
8 18 (4.50%) Support Engineer
9 16 (4.00%) Applications Support
9 16 (4.00%) Delivery Manager
9 16 (4.00%) Network Security Manager
10 15 (3.75%) IT Manager
10 15 (3.75%) Services Delivery Manager
10 15 (3.75%) Support Analyst
10 15 (3.75%) Technology Manager
11 14 (3.50%) Infrastructure Engineer
11 14 (3.50%) Network Engineer
Libraries, Frameworks & Software Standards
1 20 (5.00%) .NET
2 17 (4.25%) Web Services
3 13 (3.25%) CSS
3 13 (3.25%) HTML
4 9 (2.25%) XML
5 7 (1.75%) jQuery
6 6 (1.50%) ASP.NET
6 6 (1.50%) Elastic Stack
6 6 (1.50%) JMS
7 5 (1.25%) ASP.NET MVC
7 5 (1.25%) J2EE
7 5 (1.25%) Spring
7 5 (1.25%) WSDL
8 4 (1.00%) EJB
8 4 (1.00%) Hibernate
8 4 (1.00%) JSP
8 4 (1.00%) Servlets
8 4 (1.00%) Struts
8 4 (1.00%) XSD
9 3 (0.75%) SOAP
Miscellaneous
1 62 (15.50%) NHS
2 52 (13.00%) Video Conferencing
3 40 (10.00%) Management Information System
4 26 (6.50%) Analytical Skills
5 22 (5.50%) Data Centre
6 20 (5.00%) BYOD
7 16 (4.00%) Mainframe
8 12 (3.00%) PKI
9 10 (2.50%) Clustering
10 8 (2.00%) Virtual Team
11 7 (1.75%) Computer Science
11 7 (1.75%) User Experience
12 6 (1.50%) Mobile Computing
12 6 (1.50%) N-Tier
13 5 (1.25%) Public Cloud
14 4 (1.00%) VSAM
15 3 (0.75%) CMDB
15 3 (0.75%) Data Structures
15 3 (0.75%) iSeries
15 3 (0.75%) Replication
Operating Systems
1 110 (27.50%) Windows
2 66 (16.50%) Linux
3 43 (10.75%) Windows Server
4 42 (10.50%) Unix
5 33 (8.25%) Windows 7
6 26 (6.50%) Solaris
7 24 (6.00%) OpenVMS
8 20 (5.00%) Windows Server 2008
9 12 (3.00%) Windows Server 2012
10 10 (2.50%) AIX
11 9 (2.25%) Windows Server 2003
12 7 (1.75%) Red Hat Enterprise Linux
12 7 (1.75%) Windows XP
13 3 (0.75%) Windows 8
14 2 (0.50%) Oracle Linux
15 1 (0.25%) CentOS
15 1 (0.25%) Windows 2000
Processes & Methodologies
1 277 (69.25%) ITIL
2 111 (27.75%) Agile Software Development
3 96 (24.00%) ITSM
4 82 (20.50%) Service Delivery
5 74 (18.50%) PRINCE2
6 67 (16.75%) Programme Management
7 65 (16.25%) Data Protection
8 64 (16.00%) Service Design
9 42 (10.50%) Incident Management
9 42 (10.50%) Stakeholder Management
10 38 (9.50%) Risk Management
11 37 (9.25%) Change Management
12 36 (9.00%) Problem Management
13 33 (8.25%) ITIL V3
13 33 (8.25%) Project Management
14 31 (7.75%) Security Management
15 28 (7.00%) Performance Management
16 26 (6.50%) Identity Access Management
16 26 (6.50%) Information Security
17 20 (5.00%) DevOps
Programming Languages
1 28 (7.00%) PowerShell
2 26 (6.50%) SQL
3 24 (6.00%) Java
4 13 (3.25%) C#
5 12 (3.00%) JavaScript
6 11 (2.75%) C
6 11 (2.75%) PHP
7 8 (2.00%) COBOL
8 7 (1.75%) PL/SQL
9 4 (1.00%) JCL
9 4 (1.00%) VB.NET
10 3 (0.75%) Shell Script
10 3 (0.75%) VBA
11 2 (0.50%) Perl
11 2 (0.50%) T-SQL
12 1 (0.25%) Assembly Language
12 1 (0.25%) C++
12 1 (0.25%) Groovy
12 1 (0.25%) Ruby
12 1 (0.25%) VBScript
Qualifications
1 50 (12.50%) Security Cleared
2 40 (10.00%) ITIL Certification
3 25 (6.25%) Microsoft Certification
4 24 (6.00%) SC Cleared
5 19 (4.75%) CCNP
5 19 (4.75%) Cisco Certification
6 18 (4.50%) BC Cleared
7 14 (3.50%) Degree
8 12 (3.00%) MCP
9 10 (2.50%) MCITP
9 10 (2.50%) MCSE
10 9 (2.25%) MCSA
11 8 (2.00%) MOS
12 7 (1.75%) ISEB
13 6 (1.50%) CCNA
13 6 (1.50%) DV Cleared
14 5 (1.25%) MCDST
15 4 (1.00%) JNCIA
16 3 (0.75%) CCIE
16 3 (0.75%) PMI Certification
Quality Assurance & Compliance
1 55 (13.75%) SLA
2 10 (2.50%) ISO/IEC 27001
3 9 (2.25%) QA
4 7 (1.75%) COBIT
5 6 (1.50%) PCI DSS
6 5 (1.25%) ISO 9001
7 4 (1.00%) Data Quality
7 4 (1.00%) ISO 9000
7 4 (1.00%) Sarbanes-Oxley
8 1 (0.25%) BS25999
8 1 (0.25%) COSO
System Software
1 83 (20.75%) Active Directory
2 19 (4.75%) VMware Infrastructure
3 9 (2.25%) Microsoft App-V
4 7 (1.75%) XenApp
5 6 (1.50%) Hyper-V
6 5 (1.25%) VMware ESX
7 4 (1.00%) vSphere
8 3 (0.75%) NDS
8 3 (0.75%) NetIQ eDirectory
8 3 (0.75%) ProxySG
9 2 (0.50%) Firmware
9 2 (0.50%) Terminal Server
9 2 (0.50%) Veritas Cluster Server
9 2 (0.50%) Veritas Volume Manager
10 1 (0.25%) Microsoft Virtual Server
10 1 (0.25%) Virtual Servers
10 1 (0.25%) XenDesktop
Systems Management
1 37 (9.25%) SCCM
2 25 (6.25%) AirWatch
3 15 (3.75%) SCOrch
4 8 (2.00%) Puppet
5 7 (1.75%) Nagios
6 5 (1.25%) Backup Exec
7 4 (1.00%) NetBackup
7 4 (1.00%) SCOM
8 3 (0.75%) Cacti
9 2 (0.50%) CA Wily
9 2 (0.50%) Failover Clustering
9 2 (0.50%) Ganglia
9 2 (0.50%) Grafana
9 2 (0.50%) Graphite
9 2 (0.50%) HAProxy
9 2 (0.50%) Packer
9 2 (0.50%) Red Hat Spacewalk
9 2 (0.50%) Systems Management Server (SMS)
9 2 (0.50%) Terraform
9 2 (0.50%) Uchiwa
Vendors
1 109 (27.25%) Microsoft
2 34 (8.50%) Cisco
3 29 (7.25%) VMware
4 27 (6.75%) Citrix
4 27 (6.75%) Oracle
5 26 (6.50%) NetApp
6 16 (4.00%) ServiceNow
7 15 (3.75%) Remedy
8 13 (3.25%) Red Hat
9 10 (2.50%) IBM
10 9 (2.25%) Atlassian
10 9 (2.25%) HP
11 8 (2.00%) AppSense
12 7 (1.75%) Juniper
13 6 (1.50%) AppDynamics
13 6 (1.50%) Cognizant
13 6 (1.50%) Hitachi
13 6 (1.50%) SAP
14 5 (1.25%) F5
14 5 (1.25%) Veeam
Manchester, Lancashire
ARC IT Recruitment Ltd
Salary: to 34k plus benefits
Posted: 3 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £20,000
Posted: 6 days ago
Chorley, Lancashire
Verticality Ltd
Salary: £45k
Posted: 6 days ago
Manchester, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
Knutsford, Cheshire
Adria Solutions Ltd
Salary: £1 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Oscar
Salary: £30000 - £40000 per annum
Posted: 5 days ago
Manchester, Lancashire
Deerfoot IT Resources Ltd
Salary: £47000 - £48000 per annum + 20% bonus + exc bens
Posted: 3 days ago
Liverpool, Merseyside
NHS Blood And Transplant
Salary: From £40,028 to £48,034 per annum
Posted: 22 days ago
Knutsford
Tectre Limited
Salary: £45,000 - £55,000 per year dependent on experience
Posted: 4 days ago
Knutsford, Cheshire
Certus Sales Recruitment
Salary: 45-55k + Great Benefits
Posted: 3 days ago
Liverpool, Merseyside
NHS Blood And Transplant
Salary: From £40,028 to £48,034 per annum
Posted: 22 days ago
Wilmslow, Cheshire
Resource Management
Salary: £50000 - £62000 per annum
Posted: 5 days ago
Manchester, Lancashire
Opus IT Consulting
Salary: £58000.00 - £60000.00 per annum + Car Allowance
Posted: 4 days ago
Liverpool, Merseyside
NHS Blood And Transplant
Salary: From £40,028 to £48,034 per annum
Posted: 22 days ago
Liverpool, Merseyside
NHS Blood And Transplant
Salary: From £46,625 to £57,640 per annum
Posted: 22 days ago
Manchester,
Freshfields Bruckhaus Deringer
Salary: Competitive + benefits
Posted: 22 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum
Posted: 4 days ago
Manchester
Bupa
Posted: 11 days ago
Manchester, Lancashire
Sage UK Limited
Posted: 10 days ago
Manchester, Lancashire
Sage UK Limited
Posted: 10 days ago
Manchester
Freshfields Bruckhaus Deringer
Salary: Competitive + Benefits
Posted: 22 days ago