The table below looks at the statistics for Service Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 83 74 117
Rank change year-on-year
-9 +43
Permanent jobs citing Service Management 215 212 170
As % of all permanent IT jobs located in the North West 3.42% 3.45% 2.31%
As % of the Processes & Methodologies category 3.87% 3.93% 2.66%
Number of salaries quoted 156 129 152
Median salary £45,000 £43,000 £40,000
Median salary % change year-on-year
+4.65% +7.50%
90% offered a salary of more than £25,850 £22,900 £20,000
10% offered a salary of more than £60,000 £60,200 £60,000
UK excluding London median salary £45,000 £43,596 £42,500
% change year-on-year
+3.22% +2.57%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5549 5389 6384
As % of all permanent IT jobs located in the North West 88.26% 87.81% 86.70%
Number of salaries quoted 4665 4410 5463
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £29,500 £28,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North West region.

Service Management Salary Trend in the North West

Service Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Management across the North West region over the 3 months to 7 December 2016.

Service Management Salary Histogram in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -45 102 £50,000 +12.35% 18
Cheshire +50 50 £31,000 -14.48% 5
Merseyside +13 45 £44,000 -21.42% 1
Lancashire +1 15 £41,250 +91.86%
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 7 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Management.

1 277 (68.73%) ITIL
2 113 (28.04%) ITSM
3 102 (25.31%) Finance
3 102 (25.31%) Agile Software Development
4 99 (24.57%) Service Delivery
5 93 (23.08%) Microsoft
6 80 (19.85%) Programme Management
7 79 (19.60%) Service Design
8 78 (19.35%) Active Directory
8 78 (19.35%) Windows
9 77 (19.11%) PRINCE2
10 64 (15.88%) Data Protection
11 63 (15.63%) NHS
12 62 (15.38%) Linux
13 59 (14.64%) DNS
14 58 (14.39%) MS Office
14 58 (14.39%) Video Conferencing
15 56 (13.90%) Firewall
16 55 (13.65%) MS Excel
17 50 (12.41%) Project Management
18 48 (11.91%) SLA
19 47 (11.66%) WLAN
20 46 (11.41%) DHCP
20 46 (11.41%) Intrusion Detection
20 46 (11.41%) ITIL V3
21 45 (11.17%) Network Security
22 41 (10.17%) SAN
22 41 (10.17%) Windows Server
23 40 (9.93%) Risk Management
24 39 (9.68%) WAN

Service Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (5.96%) MS Exchange
2 20 (4.96%) Exchange Server 2010
3 11 (2.73%) SharePoint
4 10 (2.48%) CICS
5 9 (2.23%) Exchange Server 2013
6 7 (1.74%) SharePoint 2013
7 5 (1.24%) Confluence
7 5 (1.24%) IIS
7 5 (1.24%) LiveCycle
8 4 (0.99%) OpenStack
8 4 (0.99%) Skype for Business
9 3 (0.74%) GroupWise
9 3 (0.74%) Tomcat
10 2 (0.50%) Apache
10 2 (0.50%) JBoss
10 2 (0.50%) nginx
10 2 (0.50%) WebSphere
11 1 (0.25%) WebLogic
Applications
1 58 (14.39%) MS Office
2 55 (13.65%) MS Excel
3 22 (5.46%) MS PowerPoint
4 2 (0.50%) MS Project
4 2 (0.50%) MS Visio
Business Applications
1 5 (1.24%) Oracle EBS
1 5 (1.24%) Oracle EBS R12
2 3 (0.74%) Oracle Applications
3 1 (0.25%) Aareon QL
3 1 (0.25%) Academy Housing
3 1 (0.25%) Dynamics AX
3 1 (0.25%) MIS ActiveH
3 1 (0.25%) Northgate Housing
3 1 (0.25%) OPENHousing
3 1 (0.25%) Orchard Housing
3 1 (0.25%) SAP BPC
3 1 (0.25%) SAP ERP
3 1 (0.25%) SAP FI
3 1 (0.25%) SAP FI-AP
3 1 (0.25%) SAP FI-AR
3 1 (0.25%) SAP FI-GL
3 1 (0.25%) SAP GRC
Cloud Services
1 38 (9.43%) PaaS
2 34 (8.44%) IaaS
3 23 (5.71%) Microsoft Azure
4 17 (4.22%) Amazon AWS
4 17 (4.22%) SaaS
5 10 (2.48%) Office 365
6 6 (1.49%) Cloud Computing
7 1 (0.25%) SuccessFactors
Communications & Networking
1 59 (14.64%) DNS
2 56 (13.90%) Firewall
3 47 (11.66%) WLAN
4 46 (11.41%) DHCP
4 46 (11.41%) Intrusion Detection
5 45 (11.17%) Network Security
6 41 (10.17%) SAN
7 39 (9.68%) WAN
8 35 (8.68%) VLAN
9 32 (7.94%) Internet
10 30 (7.44%) LAN
11 26 (6.45%) VPN
12 14 (3.47%) IPsec
12 14 (3.47%) SSL
13 13 (3.23%) Cisco ASA
14 12 (2.98%) Wireless
15 11 (2.73%) Cisco Nexus
15 11 (2.73%) IP Telephony
15 11 (2.73%) VoIP
16 10 (2.48%) OpenScape
Database & Business Intelligence
1 17 (4.22%) SQL Server
2 10 (2.48%) DB2
3 6 (1.49%) Data Mining
3 6 (1.49%) DataStage
3 6 (1.49%) MongoDB
3 6 (1.49%) NoSQL
4 5 (1.24%) Oracle Database
4 5 (1.24%) SQL Server Reporting Services
5 4 (0.99%) Oracle Reports
5 4 (0.99%) SQL Server Integration Services
6 3 (0.74%) Apache Cassandra
6 3 (0.74%) Data Warehouse
6 3 (0.74%) IMS/DB
6 3 (0.74%) Neo4j
6 3 (0.74%) Oracle Database 10g
6 3 (0.74%) Oracle8/8i Database
6 3 (0.74%) Oracle9i Database
6 3 (0.74%) Relational Database
7 2 (0.50%) Hadoop
7 2 (0.50%) SAP HANA
Development Applications
1 13 (3.23%) JIRA
2 9 (2.23%) Jenkins
3 8 (1.99%) Team Foundation Server
4 7 (1.74%) Git (software)
5 4 (0.99%) Vagrant
6 3 (0.74%) Maven
6 3 (0.74%) Oracle Forms
7 2 (0.50%) Bower
7 2 (0.50%) Grunt
7 2 (0.50%) InstallShield
7 2 (0.50%) MSI
7 2 (0.50%) Octopus Deploy
8 1 (0.25%) ClearCase
8 1 (0.25%) Subversion
8 1 (0.25%) Visual Studio
General
1 102 (25.31%) Finance
2 33 (8.19%) Banking
3 15 (3.72%) Manufacturing
4 14 (3.47%) Retail
5 10 (2.48%) Telecoms
6 9 (2.23%) Corporate Banking
6 9 (2.23%) Financial Institution
7 7 (1.74%) Publishing
8 3 (0.74%) Investment Banking
9 2 (0.50%) French Language
9 2 (0.50%) German Language
9 2 (0.50%) Law
9 2 (0.50%) Legal
9 2 (0.50%) Pharmaceutical
9 2 (0.50%) Retail Banking
9 2 (0.50%) Spanish Language
10 1 (0.25%) Advertising
10 1 (0.25%) Back Office
10 1 (0.25%) Marketing
Job Titles
1 61 (15.14%) Service Manager
2 40 (9.93%) Analyst
3 29 (7.20%) Architect
4 28 (6.95%) Delivery Manager
4 28 (6.95%) Services Delivery Manager
5 22 (5.46%) Support Engineer
6 20 (4.96%) Team Leader
7 19 (4.71%) IT Manager
8 17 (4.22%) Developer
8 17 (4.22%) IT Support
8 17 (4.22%) Security Manager
9 16 (3.97%) Consultant
9 16 (3.97%) Network Security Manager
9 16 (3.97%) Operations Manager
9 16 (3.97%) Service Analyst
10 15 (3.72%) Infrastructure Manager
10 15 (3.72%) Technology Manager
11 14 (3.47%) Network Engineer
12 13 (3.23%) Applications Manager
12 13 (3.23%) ITIL Manager
Libraries, Frameworks & Software Standards
1 17 (4.22%) .NET
2 13 (3.23%) CSS
2 13 (3.23%) HTML
2 13 (3.23%) XML
3 11 (2.73%) Web Services
4 9 (2.23%) 802.1X
5 8 (1.99%) ELK Stack
6 7 (1.74%) Spring
7 6 (1.49%) jQuery
8 5 (1.24%) ASP.NET
8 5 (1.24%) XML Schema
9 4 (0.99%) ASP.NET MVC
9 4 (0.99%) RabbitMQ
9 4 (0.99%) Sensu
10 3 (0.74%) ActiveMQ
10 3 (0.74%) Apache Camel
10 3 (0.74%) HTML5
10 3 (0.74%) iBATIS
10 3 (0.74%) Spring MVC
11 2 (0.50%) WSDL
Miscellaneous
1 63 (15.63%) NHS
2 58 (14.39%) Video Conferencing
3 31 (7.69%) Management Information System
4 26 (6.45%) Analytical Skills
5 22 (5.46%) Data Centre
6 20 (4.96%) BYOD
7 15 (3.72%) Mainframe
8 12 (2.98%) Cryptography
8 12 (2.98%) PKI
9 11 (2.73%) Clustering
10 8 (1.99%) Computer Science
11 7 (1.74%) Mobile Computing
11 7 (1.74%) N-Tier
11 7 (1.74%) User Experience
12 6 (1.49%) Life Science
12 6 (1.49%) Statistics
12 6 (1.49%) VSAM
13 5 (1.24%) Performance Metrics
14 3 (0.74%) Mathematics
14 3 (0.74%) Virtual Team
Operating Systems
1 78 (19.35%) Windows
2 62 (15.38%) Linux
3 41 (10.17%) Windows Server
4 38 (9.43%) Unix
5 28 (6.95%) Solaris
6 26 (6.45%) Windows Server 2008
7 24 (5.96%) OpenVMS
8 15 (3.72%) Windows Server 2003
9 12 (2.98%) AIX
10 10 (2.48%) Windows Server 2012
11 9 (2.23%) Red Hat Enterprise Linux
12 8 (1.99%) Windows 7
13 4 (0.99%) Oracle Linux
14 1 (0.25%) CentOS
14 1 (0.25%) Mac OS X
14 1 (0.25%) Windows 2000
14 1 (0.25%) Windows Mobile
14 1 (0.25%) Windows XP
Processes & Methodologies
1 277 (68.73%) ITIL
2 113 (28.04%) ITSM
3 102 (25.31%) Agile Software Development
4 99 (24.57%) Service Delivery
5 80 (19.85%) Programme Management
6 79 (19.60%) Service Design
7 77 (19.11%) PRINCE2
8 64 (15.88%) Data Protection
9 50 (12.41%) Project Management
10 46 (11.41%) ITIL V3
11 40 (9.93%) Risk Management
12 39 (9.68%) Problem Management
13 34 (8.44%) Incident Management
13 34 (8.44%) Stakeholder Management
14 33 (8.19%) Change Management
15 30 (7.44%) Mentoring
16 29 (7.20%) Security Management
17 28 (6.95%) Identity Access Management
18 26 (6.45%) Continuous Improvement
19 23 (5.71%) Information Security
Programming Languages
1 20 (4.96%) Java
2 19 (4.71%) SQL
3 17 (4.22%) PowerShell
4 15 (3.72%) PHP
5 12 (2.98%) C#
6 10 (2.48%) C
6 10 (2.48%) COBOL
7 9 (2.23%) JavaScript
8 6 (1.49%) JCL
8 6 (1.49%) Perl
8 6 (1.49%) T-SQL
9 5 (1.24%) Shell Script
10 4 (0.99%) PL/SQL
11 3 (0.74%) Clojure
11 3 (0.74%) Groovy
11 3 (0.74%) Ruby
11 3 (0.74%) Scala
12 2 (0.50%) VB.NET
12 2 (0.50%) VBA
13 1 (0.25%) C++
Qualifications
1 34 (8.44%) ITIL Certification
2 32 (7.94%) Security Cleared
3 22 (5.46%) Degree
4 21 (5.21%) SC Cleared
5 10 (2.48%) Microsoft Certification
6 7 (1.74%) CISSP
6 7 (1.74%) PMI Certification
7 6 (1.49%) CCNP
7 6 (1.49%) Cisco Certification
7 6 (1.49%) DV Cleared
7 6 (1.49%) PRINCE2 Certification
8 5 (1.24%) Oracle Certification
8 5 (1.24%) PMP
9 4 (0.99%) CISM
9 4 (0.99%) GIAC
9 4 (0.99%) MCSE
9 4 (0.99%) RHCSA
9 4 (0.99%) SANS
10 3 (0.74%) ITIL Foundation Certificate
10 3 (0.74%) MCP
Quality Assurance & Compliance
1 48 (11.91%) SLA
2 17 (4.22%) ISO/IEC 27001
2 17 (4.22%) QA
3 8 (1.99%) PCI DSS
4 6 (1.49%) COBIT
4 6 (1.49%) ISO 9000
5 5 (1.24%) ISO 9001
6 3 (0.74%) Data Quality
6 3 (0.74%) Sarbanes-Oxley
System Software
1 78 (19.35%) Active Directory
2 14 (3.47%) VMware Infrastructure
3 10 (2.48%) XenApp
4 7 (1.74%) Hyper-V
5 6 (1.49%) ProxySG
6 4 (0.99%) Veritas Cluster Server
6 4 (0.99%) Veritas Volume Manager
6 4 (0.99%) VMware ESX
6 4 (0.99%) vSphere
7 3 (0.74%) NDS
7 3 (0.74%) NetIQ eDirectory
7 3 (0.74%) XenDesktop
8 2 (0.50%) Microsoft App-V
9 1 (0.25%) Firmware
9 1 (0.25%) Microsoft Virtual Server
9 1 (0.25%) Virtual Servers
Systems Management
1 30 (7.44%) AirWatch
2 24 (5.96%) SCCM
3 12 (2.98%) Puppet
4 9 (2.23%) Cacti
5 6 (1.49%) Nagios
5 6 (1.49%) NetBackup
6 4 (0.99%) Failover Clustering
6 4 (0.99%) Grafana
6 4 (0.99%) Graphite
6 4 (0.99%) Packer
6 4 (0.99%) Red Hat Spacewalk
6 4 (0.99%) SCOM
6 4 (0.99%) SCOrch
6 4 (0.99%) Terraform
6 4 (0.99%) Uchiwa
7 2 (0.50%) Backup Exec
7 2 (0.50%) FortiGate
7 2 (0.50%) Systems Management Server (SMS)
8 1 (0.25%) Cisco UCCX
Vendors
1 93 (23.08%) Microsoft
2 31 (7.69%) Oracle
3 26 (6.45%) NetApp
4 25 (6.20%) VMware
5 24 (5.96%) Cisco
6 21 (5.21%) Citrix
7 15 (3.72%) Red Hat
8 11 (2.73%) Atlassian
8 11 (2.73%) SAP
9 10 (2.48%) IBM
9 10 (2.48%) IronPort
9 10 (2.48%) Polycom
9 10 (2.48%) Remedy
9 10 (2.48%) Siemens
10 9 (2.23%) Barracuda Networks
10 9 (2.23%) Cognizant
11 8 (1.99%) F5
11 8 (1.99%) Hitachi
12 6 (1.49%) Informatica
12 6 (1.49%) ServiceNow
Isle of Man
Sanderson
Salary: Up to £70,000 + bonus + benefits
Posted: Yesterday
Cheshire
Proprius Recruitment
Salary: From £45,000 to £60,000 per annum Plus excellent Bonus and Benefits
Posted: 2 days ago
Manchester, North West, United Kingdom
Freshfields Bruckhaus Deringer
Salary: Competitive + Benefits
Posted: 2 days ago
Wilmslow, Cheshire
Resource Management
Salary: £50000 - £62000 per annum + Benefits
Posted: Yesterday
Bolton, Lancashire
Sopra Steria Recruitment
Salary: Up to £35,000 per annum + 5% flex
Posted: 5 days ago
Warrington, Cheshire
Sopra Steria Recruitment
Salary: Unspecified Competitive salary + excellent benefits
Posted: 5 days ago
Knutsford, Cheshire
Adria Solutions Ltd
Salary: £1 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Opus IT Consulting
Salary: £0.00 per annum
Posted: 2 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £50000.00 per annum
Posted: 2 days ago
Manchester
Freshfields Bruckhaus Deringer
Posted: 8 days ago
Manchester
Edenhouse Solutions Ltd
Salary: £0.00 per annum
Posted: 13 days ago
Oldham
Michael Page Technology
Salary: £40000 - £50000 per annum + Benefits
Posted: 23 days ago
Manchester, Lancashire
Freshfields
Salary: Competitive
Posted: 8 days ago
Liverpool, Merseyside
Harvey Nash plc
Posted: 5 days ago
Stockport
Adria Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 16 days ago
Manchester, Lancashire
Freshfields
Salary: Competitive
Posted: 8 days ago
Greater Manchester
Robert Walters UK
Posted: 21 days ago
Manchester, North West, United Kingdom
Freshfields Bruckhaus Deringer
Salary: Competitive
Posted: 16 days ago
Manchester, North West, United Kingdom
Freshfields Bruckhaus Deringer
Salary: Competitive
Posted: 16 days ago
Manchester, Lancashire
Hitachi Consulting UK
Salary: From £30,000 to £45,000 per annum
Posted: 12 days ago
Salford, Lancashire
Raytheon Systems Ltd
Posted: 21 days ago
Knutsford, Cheshire
Cognizant
Posted: 13 days ago