The table below looks at the statistics for Service Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 93 125 159
Rank change year-on-year
+32 +34
Permanent jobs citing Service Management 178 135 95
As % of all permanent IT jobs located in the North West 2.74% 1.92% 1.30%
As % of the Processes & Methodologies category 3.28% 2.33% 1.64%
Number of salaries quoted 146 90 71
Average salary £42,500 £35,000 £50,000
Average salary % change year-on-year
+21.42% -30.00%
90% offered a salary of more than £24,775 £20,950 £27,500
10% offered a salary of more than £80,000 £71,500 £80,000
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5434 5796 5790
As % of all permanent IT jobs located in the North West 83.79% 82.47% 79.53%
Number of salaries quoted 4341 4675 4783
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,000 £25,500
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North West region.

Service Management Salary Trend in the North West

Service Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Management across the North West region over the 3 months to 27 April 2015.

Service Management Salary Histogram in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the North West region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +4 82 £40,000 +17.64% 11
Cheshire +24 47 £45,000 +28.57% 8
Cumbria - 19 £90,000 - 1
Merseyside +8 17 £45,000 -35.71% 1
Lancashire +14 13 £40,250 +40.00%
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 27 April 2015, IT jobs across the North West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 252 (65.63%) ITIL
2 115 (29.95%) Finance
3 86 (22.40%) Service Delivery
3 86 (22.40%) Microsoft
4 79 (20.57%) SLA
5 77 (20.05%) Project Management
6 73 (19.01%) Analytical Skills
7 71 (18.49%) Change Management
8 70 (18.23%) Windows
9 64 (16.67%) ITSM
10 62 (16.15%) SQL
11 54 (14.06%) Incident Management
11 54 (14.06%) Problem Management
12 49 (12.76%) SQL Server
12 49 (12.76%) PRINCE2
12 49 (12.76%) Stakeholder Management
13 47 (12.24%) Degree
14 45 (11.72%) Security Cleared
15 43 (11.20%) MS Excel
15 43 (11.20%) Oracle
16 38 (9.90%) Management Information System
16 38 (9.90%) SC Cleared
17 34 (8.85%) HP
18 33 (8.59%) MS Office
19 32 (8.33%) Supplier Management
20 31 (8.07%) Cisco
20 31 (8.07%) VMware
20 31 (8.07%) Risk Management
21 30 (7.81%) Linux
21 30 (7.81%) Agile Software Development

Service Management
Top Related IT Skills in the North West by Category

For the 6 months to 27 April 2015, IT jobs across the North West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 25 (6.51%) MS Exchange
2 22 (5.73%) SharePoint
3 21 (5.47%) IIS
4 14 (3.65%) IBM Notes
5 8 (2.08%) Apache
5 8 (2.08%) WebSphere
6 7 (1.82%) Exchange Server 2010
7 5 (1.30%) Exchange Server 2013
8 3 (0.78%) SharePoint 2013
8 3 (0.78%) JBoss
8 3 (0.78%) WebLogic
9 2 (0.52%) SAS
9 2 (0.52%) Apache Pig
9 2 (0.52%) Drupal
9 2 (0.52%) Lync
9 2 (0.52%) Blackberry Enterprise Server
9 2 (0.52%) Apache Spark
10 1 (0.26%) Exchange Server 2003
10 1 (0.26%) Exchange Server 2007
10 1 (0.26%) Site Server
Applications
1 43 (11.20%) MS Excel
2 33 (8.59%) MS Office
3 2 (0.52%) Acrobat
3 2 (0.52%) MS PowerPoint
4 1 (0.26%) Spreadsheet
Business Applications
1 5 (1.30%) Dynamics CRM
2 4 (1.04%) Dynamics AX
Cloud Services
1 16 (4.17%) Amazon AWS
2 8 (2.08%) Amazon EC2
3 7 (1.82%) Office 365
4 3 (0.78%) Mimecast
5 2 (0.52%) SaaS
6 1 (0.26%) PaaS
6 1 (0.26%) IaaS
Communications & Networking
1 20 (5.21%) SAN
2 18 (4.69%) Firewall
3 16 (4.17%) VPN
4 15 (3.91%) Wireless
5 10 (2.60%) NAS
6 9 (2.34%) TCP/IP
7 8 (2.08%) DNS
8 6 (1.56%) VoIP
9 5 (1.30%) SMS
10 4 (1.04%) Internet
10 4 (1.04%) Broadband
10 4 (1.04%) LAN
10 4 (1.04%) WAN
10 4 (1.04%) SMTP
10 4 (1.04%) DHCP
10 4 (1.04%) Network Security
11 3 (0.78%) MPLS
11 3 (0.78%) FTP
12 2 (0.52%) WLAN
12 2 (0.52%) VLAN
Database & Business Intelligence
1 49 (12.76%) SQL Server
2 21 (5.47%) DB2
3 19 (4.95%) SQL Server Integration Services
4 17 (4.43%) Data Warehouse
4 17 (4.43%) Ingres
5 14 (3.65%) SQL Server 2012
6 12 (3.13%) SQL Server 2008
6 12 (3.13%) OLTP
6 12 (3.13%) DB2 UDB
7 11 (2.86%) SQL Server Reporting Services
8 10 (2.60%) Crystal Reports
9 6 (1.56%) Oracle Database
10 5 (1.30%) Relational Database
10 5 (1.30%) MySQL
11 4 (1.04%) Oracle9i Database
11 4 (1.04%) Oracle Database 10g
11 4 (1.04%) QlikView
11 4 (1.04%) Oracle Database 11g
11 4 (1.04%) SQL Server Analysis Services
11 4 (1.04%) Oracle BI EE
Development Applications
1 9 (2.34%) Team Foundation Server
2 5 (1.30%) Subversion
3 3 (0.78%) Visual Studio
4 2 (0.52%) Git (software)
5 1 (0.26%) QuickTest Pro
General
1 115 (29.95%) Finance
2 25 (6.51%) Financial Institution
3 23 (5.99%) Telecoms
4 17 (4.43%) Retail
5 12 (3.13%) Publishing
6 11 (2.86%) Banking
6 11 (2.86%) Manufacturing
7 7 (1.82%) Law
7 7 (1.82%) Local Government
8 5 (1.30%) Legal
9 3 (0.78%) Retail Banking
9 3 (0.78%) Marketing
10 2 (0.52%) Corporate Banking
10 2 (0.52%) Investment Banking
11 1 (0.26%) German Language
11 1 (0.26%) Back Office
Job Titles
1 81 (21.09%) Service Manager
2 77 (20.05%) Analyst
3 43 (11.20%) Delivery Manager
4 37 (9.64%) IT Services Manager
5 27 (7.03%) Consultant
6 26 (6.77%) Services Delivery Manager
7 25 (6.51%) Service Analyst
8 24 (6.25%) Architect
9 21 (5.47%) Service Desk Analyst
10 17 (4.43%) Support Engineer
11 16 (4.17%) DBA
11 16 (4.17%) Support Analyst
12 15 (3.91%) Release Analyst
13 14 (3.65%) Solutions Architect
14 13 (3.39%) Applications Support
14 13 (3.39%) Developer
15 12 (3.13%) Management Consultant
15 12 (3.13%) 3rd Line Support
15 12 (3.13%) Operations Manager
15 12 (3.13%) 3rd Line Support Engineer
Libraries, Frameworks & Software Standards
1 24 (6.25%) .NET
2 16 (4.17%) Web Services
3 15 (3.91%) ASP.NET
4 11 (2.86%) HTML
5 10 (2.60%) XML
6 8 (2.08%) J2EE
6 8 (2.08%) CSS
7 5 (1.30%) WSDL
8 4 (1.04%) jQuery
8 4 (1.04%) HTML5
9 3 (0.78%) CSS3
9 3 (0.78%) JSP
9 3 (0.78%) Servlets
9 3 (0.78%) Struts
9 3 (0.78%) EJB
9 3 (0.78%) XSD
9 3 (0.78%) Hibernate
10 2 (0.52%) Cocoa
10 2 (0.52%) Ajax
10 2 (0.52%) RESTful
Miscellaneous
1 73 (19.01%) Analytical Skills
2 38 (9.90%) Management Information System
3 18 (4.69%) Statistics
4 14 (3.65%) Economics
5 13 (3.39%) Clustering
6 12 (3.13%) Mainframe
7 7 (1.82%) Computer Science
7 7 (1.82%) Mobile App
8 6 (1.56%) Replication
8 6 (1.56%) NHS
9 5 (1.30%) AS400
9 5 (1.30%) CMDB
10 4 (1.04%) Life Science
10 4 (1.04%) Blackberry
10 4 (1.04%) IBM Mainframe
10 4 (1.04%) iPhone
11 3 (0.78%) Visualisation
11 3 (0.78%) VUI
11 3 (0.78%) User Experience
11 3 (0.78%) IVR
Operating Systems
1 70 (18.23%) Windows
2 30 (7.81%) Linux
3 18 (4.69%) Windows Server 2008
3 18 (4.69%) Windows Server 2012
4 13 (3.39%) UNIX
5 12 (3.13%) Windows 7
6 9 (2.34%) Windows Server 2003
7 5 (1.30%) Android
7 5 (1.30%) Windows 8
7 5 (1.30%) Windows XP
7 5 (1.30%) VMS
7 5 (1.30%) Mac OS X
7 5 (1.30%) AIX
7 5 (1.30%) HPUX
7 5 (1.30%) Solaris
8 4 (1.04%) Apple iOS
Processes & Methodologies
1 252 (65.63%) ITIL
2 86 (22.40%) Service Delivery
3 77 (20.05%) Project Management
4 71 (18.49%) Change Management
5 64 (16.67%) ITSM
6 54 (14.06%) Incident Management
6 54 (14.06%) Problem Management
7 49 (12.76%) Stakeholder Management
7 49 (12.76%) PRINCE2
8 32 (8.33%) Supplier Management
9 31 (8.07%) Risk Management
10 30 (7.81%) Agile Software Development
11 28 (7.29%) Business Analysis
12 26 (6.77%) Data Analysis
13 25 (6.51%) Continuous Improvement
13 25 (6.51%) Analytics
14 23 (5.99%) Configuration Management
15 20 (5.21%) Time Management
16 18 (4.69%) Release Management
17 17 (4.43%) Capacity Management
Programming Languages
1 62 (16.15%) SQL
2 17 (4.43%) Java
3 15 (3.91%) T-SQL
4 12 (3.13%) PowerShell
4 12 (3.13%) JavaScript
4 12 (3.13%) C#
5 9 (2.34%) VB.NET
6 7 (1.82%) VB
7 5 (1.30%) PHP
8 4 (1.04%) PL/SQL
8 4 (1.04%) C
9 3 (0.78%) COBOL
9 3 (0.78%) VB6
10 2 (0.52%) C++
10 2 (0.52%) Perl
10 2 (0.52%) R
10 2 (0.52%) Apple Swift
10 2 (0.52%) ActionScript
10 2 (0.52%) Python
10 2 (0.52%) MATLAB
Qualifications
1 47 (12.24%) Degree
2 45 (11.72%) Security Cleared
3 38 (9.90%) SC Cleared
4 19 (4.95%) MCP
4 19 (4.95%) ITIL Certification
5 14 (3.65%) ISEB
6 13 (3.39%) Microsoft Certification
7 12 (3.13%) DV Cleared
8 11 (2.86%) ITIL Foundation Certificate
8 11 (2.86%) ISTQB
9 9 (2.34%) ISTQB Foundation Certification
10 7 (1.82%) MCITP
11 6 (1.56%) CCA
12 5 (1.30%) CISSP
12 5 (1.30%) MCSE
12 5 (1.30%) PRINCE2 Certification
13 4 (1.04%) MCTS
14 3 (0.78%) ACCA
14 3 (0.78%) CIPFA
14 3 (0.78%) CIMA
Quality Assurance & Compliance
1 79 (20.57%) SLA
2 21 (5.47%) ISO/IEC 27001
3 9 (2.34%) QA
4 4 (1.04%) PCI DSS
5 1 (0.26%) ISO 9001
System Software
1 27 (7.03%) Active Directory
2 14 (3.65%) VMware Infrastructure
3 13 (3.39%) vSphere
4 10 (2.60%) XenDesktop
5 9 (2.34%) Hyper-V
6 4 (1.04%) XenApp
7 1 (0.26%) BitLocker
7 1 (0.26%) Firmware
7 1 (0.26%) VMware ESX
7 1 (0.26%) Microsoft Virtual Server
Systems Management
1 14 (3.65%) OpenView
1 14 (3.65%) Systems Management Server (SMS)
2 13 (3.39%) SCCM
3 8 (2.08%) SCOM
3 8 (2.08%) Tivoli Storage Manager
4 4 (1.04%) Netcool
5 3 (0.78%) Tivoli
6 2 (0.52%) SCDPM
7 1 (0.26%) Ganglia
7 1 (0.26%) WSUS
Vendors
1 86 (22.40%) Microsoft
2 43 (11.20%) Oracle
3 34 (8.85%) HP
4 31 (8.07%) Cisco
4 31 (8.07%) VMware
5 20 (5.21%) Citrix
6 19 (4.95%) Teradata
7 15 (3.91%) IBM
8 14 (3.65%) Lotus
9 12 (3.13%) Sybase
10 11 (2.86%) NetApp
11 10 (2.60%) Meraki
12 9 (2.34%) ServiceNow
13 8 (2.08%) EMC
14 5 (1.30%) Sun
14 5 (1.30%) Novell
14 5 (1.30%) Veritas
15 4 (1.04%) Dell
15 4 (1.04%) Business Objects
15 4 (1.04%) Splunk
Cheshire
TEKsystems
Salary: package
Posted: 16 hours ago
Warrington, Cheshire
Latcom Ltd
Salary: From £43,000 to £47,000 per annum
Posted: 3 days ago
Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: Executive remuneration package
Posted: 4 days ago
Stockport, Cheshire
Circle Recruitment
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago
Wilmslow, Cheshire
Resource Management
Salary: £40000 - £50000 per annum
Posted: 4 days ago
Cheshire
Robert Walters
Salary: £45000 - £55000 per annum + Benefits
Posted: 5 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £25,000 - £35,000 DOE
Posted: 6 days ago
Cheshire
TEKsystems
Salary: £40000 - £50000 per annum + package
Posted: 6 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £52,000 per annum depending on experience + benefits
Posted: 7 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £45,000 per annum depending on experience + benefits
Posted: 12 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £31,500 per annum depending on experience + benefits
Posted: 13 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £15000 - £25000 per annum, Benefits: company benefits, subject to skills and experience
Posted: 19 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £16,500 - £20,000 DOE
Posted: 19 days ago
Barrow-In-Furness
Capita - ITIN
Salary: £0. - £1 per annum + Competitive
Posted: 20 days ago
Manchester
Bluefire Consulting
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 25 days ago
Cheshire
Hays IT - Uk Posting account
Salary: £100000.00 - £120000.00 per annum
Posted: 26 days ago