The table below looks at the statistics for Service Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 85 138 143
Rank change year-on-year
+53 +5
Permanent jobs citing Service Management 198 118 112
As % of all permanent IT jobs located in the North West 3.08% 1.67% 1.49%
As % of the Processes & Methodologies category 3.60% 2.02% 1.84%
Number of salaries quoted 148 68 95
Average salary £45,000 £37,250 £45,000
Average salary % change year-on-year
+20.80% -17.22%
90% offered a salary of more than £24,825 £19,000 £26,750
10% offered a salary of more than £62,500 £70,000 £75,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5506 5830 6079
As % of all permanent IT jobs located in the North West 85.58% 82.67% 81.06%
Number of salaries quoted 4463 4662 5196
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £60,000 £55,000 £57,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North West region.

Service Management Salary Trend in the North West

Service Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Management across the North West region over the 3 months to 30 June 2015.

Service Management Salary Histogram in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the North West region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +61 113 £43,500 +33.84% 19
Cheshire +12 61 £40,500 +62.00% 7
Merseyside +8 13 £45,000 -35.71%
Lancashire -3 10 £30,000 -0.82%
Cumbria -15 1 £27,500 -
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 30 June 2015, IT jobs across the North West region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 265 (66.58%) ITIL
2 107 (26.88%) Finance
3 92 (23.12%) Service Delivery
4 91 (22.86%) Project Management
5 90 (22.61%) Microsoft
6 78 (19.60%) ITSM
6 78 (19.60%) Analytical Skills
7 70 (17.59%) SLA
8 69 (17.34%) Windows
9 68 (17.09%) SQL
10 62 (15.58%) Change Management
11 58 (14.57%) PRINCE2
12 57 (14.32%) Degree
13 48 (12.06%) MS Excel
13 48 (12.06%) Management Information System
14 45 (11.31%) Data Centre
15 44 (11.06%) Stakeholder Management
16 43 (10.80%) Oracle
16 43 (10.80%) SQL Server
17 41 (10.30%) Continuous Improvement
18 38 (9.55%) Risk Management
18 38 (9.55%) HP
19 36 (9.05%) VMware
20 35 (8.79%) Configuration Management
20 35 (8.79%) Incident Management
20 35 (8.79%) Supplier Management
20 35 (8.79%) Security Cleared
21 31 (7.79%) Cisco
21 31 (7.79%) MS Exchange
21 31 (7.79%) .NET

Service Management
Top Related IT Skills in the North West by Category

For the 6 months to 30 June 2015, IT jobs across the North West region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 31 (7.79%) MS Exchange
2 29 (7.29%) SharePoint
3 17 (4.27%) IIS
4 9 (2.26%) Exchange Server 2013
5 8 (2.01%) Exchange Server 2010
5 8 (2.01%) IBM Notes
6 7 (1.76%) WebSphere
7 6 (1.51%) Apache
7 6 (1.51%) Lync
8 5 (1.26%) SharePoint 2013
9 4 (1.01%) Apache Spark
9 4 (1.01%) Apache Pig
9 4 (1.01%) Drupal
9 4 (1.01%) SAS
10 3 (0.75%) Oracle 9iAS
10 3 (0.75%) BizTalk Server
10 3 (0.75%) Oracle Application Server
11 2 (0.50%) WebLogic
11 2 (0.50%) JBoss
12 1 (0.25%) NetWeaver
Applications
1 48 (12.06%) MS Excel
2 24 (6.03%) MS Office
3 5 (1.26%) MS PowerPoint
4 3 (0.75%) ProjectWise
5 2 (0.50%) Acrobat
6 1 (0.25%) MS Project
6 1 (0.25%) Spreadsheet
Business Applications
1 4 (1.01%) Oracle Applications
2 3 (0.75%) Primavera
3 1 (0.25%) Dynamics CRM
3 1 (0.25%) Dynamics AX
Cloud Services
1 20 (5.03%) Amazon AWS
2 8 (2.01%) Amazon EC2
3 2 (0.50%) Microsoft Azure
3 2 (0.50%) Mimecast
3 2 (0.50%) SaaS
4 1 (0.25%) PaaS
4 1 (0.25%) Office 365
4 1 (0.25%) IaaS
4 1 (0.25%) Cloud Computing
Communications & Networking
1 22 (5.53%) SAN
2 17 (4.27%) VPN
3 16 (4.02%) Firewall
3 16 (4.02%) TCP/IP
4 15 (3.77%) Wireless
5 14 (3.52%) WAN
6 13 (3.27%) LAN
6 13 (3.27%) DNS
7 9 (2.26%) NAS
8 8 (2.01%) Internet
9 7 (1.76%) DHCP
10 6 (1.51%) Broadband
11 5 (1.26%) SMTP
11 5 (1.26%) SMS
11 5 (1.26%) VoIP
12 4 (1.01%) MPLS
13 3 (0.75%) WLAN
14 2 (0.50%) IPsec
14 2 (0.50%) 3G
14 2 (0.50%) VLAN
Database & Business Intelligence
1 43 (10.80%) SQL Server
2 19 (4.77%) SQL Server Reporting Services
3 17 (4.27%) SQL Server Integration Services
4 14 (3.52%) DB2
5 12 (3.02%) Data Warehouse
6 11 (2.76%) Oracle Database
7 10 (2.51%) SQL Server 2012
7 10 (2.51%) Ingres
7 10 (2.51%) Crystal Reports
8 9 (2.26%) Oracle9i Database
8 9 (2.26%) Oracle Database 11g
8 9 (2.26%) Oracle Database 10g
9 8 (2.01%) MySQL
9 8 (2.01%) SQL Server 2008
10 5 (1.26%) Big Data
10 5 (1.26%) OLTP
10 5 (1.26%) DB2 UDB
11 4 (1.01%) QlikView
11 4 (1.01%) SQL Server Analysis Services
11 4 (1.01%) Oracle BI EE
Development Applications
1 5 (1.26%) Subversion
2 4 (1.01%) Git (software)
3 3 (0.75%) Team Foundation Server
3 3 (0.75%) Visual Studio
4 1 (0.25%) HP UFT
4 1 (0.25%) Jenkins
General
1 107 (26.88%) Finance
2 24 (6.03%) Retail
3 17 (4.27%) Manufacturing
3 17 (4.27%) Telecoms
4 13 (3.27%) Law
5 11 (2.76%) Publishing
6 10 (2.51%) Banking
6 10 (2.51%) Financial Institution
7 4 (1.01%) Legal
7 4 (1.01%) Investment Banking
7 4 (1.01%) Local Government
8 3 (0.75%) Retail Banking
8 3 (0.75%) Marketing
9 2 (0.50%) German Language
9 2 (0.50%) Corporate Banking
9 2 (0.50%) Billing
10 1 (0.25%) Advertising
10 1 (0.25%) Back Office
10 1 (0.25%) Pharmaceutical
10 1 (0.25%) Italian Language
Job Titles
1 72 (18.09%) Service Manager
2 70 (17.59%) Analyst
3 43 (10.80%) Delivery Manager
4 40 (10.05%) Consultant
5 31 (7.79%) Services Delivery Manager
6 28 (7.04%) IT Services Manager
7 24 (6.03%) Architect
8 20 (5.03%) Service Analyst
9 19 (4.77%) Management Consultant
9 19 (4.77%) Service Management Consultant
10 18 (4.52%) Project Manager
10 18 (4.52%) Service Desk Analyst
11 16 (4.02%) Support Engineer
12 15 (3.77%) Support Analyst
13 14 (3.52%) DBA
13 14 (3.52%) Applications Support
14 13 (3.27%) Programme Manager
14 13 (3.27%) Developer
14 13 (3.27%) Graduate
15 11 (2.76%) Technical Support
Libraries, Frameworks & Software Standards
1 31 (7.79%) .NET
2 15 (3.77%) ASP.NET
2 15 (3.77%) Web Services
3 13 (3.27%) XML
3 13 (3.27%) HTML
4 9 (2.26%) Middleware
4 9 (2.26%) CSS
5 8 (2.01%) jQuery
6 7 (1.76%) J2EE
7 6 (1.51%) WSDL
8 4 (1.01%) Ajax
8 4 (1.01%) JSON
9 3 (0.75%) WCF
9 3 (0.75%) RESTful
9 3 (0.75%) WebCenter
9 3 (0.75%) HTML5
10 2 (0.50%) CSS3
10 2 (0.50%) Java EE
10 2 (0.50%) EJB
10 2 (0.50%) JSP
Miscellaneous
1 78 (19.60%) Analytical Skills
2 48 (12.06%) Management Information System
3 45 (11.31%) Data Centre
4 20 (5.03%) Statistics
5 17 (4.27%) Clustering
6 13 (3.27%) Replication
7 12 (3.02%) Mainframe
7 12 (3.02%) Life Science
8 11 (2.76%) Computer Science
9 8 (2.01%) Economics
9 8 (2.01%) CMDB
9 8 (2.01%) HP StoreVirtual
10 7 (1.76%) Visualisation
10 7 (1.76%) Mobile App
10 7 (1.76%) Client/Server
11 6 (1.51%) NHS
11 6 (1.51%) User Experience
12 5 (1.26%) iPhone
12 5 (1.26%) AS400
13 4 (1.01%) Blackberry
Operating Systems
1 69 (17.34%) Windows
2 27 (6.78%) Linux
3 14 (3.52%) Windows Server 2008
4 13 (3.27%) Windows Server 2012
5 12 (3.02%) Windows 7
6 10 (2.51%) Windows Server 2003
7 8 (2.01%) UNIX
7 8 (2.01%) AIX
8 7 (1.76%) Windows 8
9 6 (1.51%) Android
10 5 (1.26%) HPUX
10 5 (1.26%) Solaris
10 5 (1.26%) Windows XP
10 5 (1.26%) VMS
10 5 (1.26%) Mac OS X
11 3 (0.75%) Apple iOS
12 1 (0.25%) Mac OS
12 1 (0.25%) Windows Vista
Processes & Methodologies
1 265 (66.58%) ITIL
2 92 (23.12%) Service Delivery
3 91 (22.86%) Project Management
4 78 (19.60%) ITSM
5 62 (15.58%) Change Management
6 58 (14.57%) PRINCE2
7 44 (11.06%) Stakeholder Management
8 41 (10.30%) Continuous Improvement
9 38 (9.55%) Risk Management
10 35 (8.79%) Configuration Management
10 35 (8.79%) Supplier Management
10 35 (8.79%) Incident Management
11 29 (7.29%) Business Analysis
11 29 (7.29%) Problem Management
12 28 (7.04%) Agile Software Development
13 26 (6.53%) Mentoring
14 24 (6.03%) Business Continuity
15 23 (5.78%) SDLC
16 22 (5.53%) Coaching
17 21 (5.28%) Programme Management
Programming Languages
1 68 (17.09%) SQL
2 20 (5.03%) Java
3 18 (4.52%) T-SQL
4 15 (3.77%) C#
5 14 (3.52%) JavaScript
6 9 (2.26%) VB.NET
6 9 (2.26%) PL/SQL
7 7 (1.76%) PowerShell
7 7 (1.76%) VB
7 7 (1.76%) C
8 5 (1.26%) PHP
9 4 (1.01%) Perl
9 4 (1.01%) R
9 4 (1.01%) MATLAB
9 4 (1.01%) ActionScript
9 4 (1.01%) Python
10 3 (0.75%) Prolog
10 3 (0.75%) Objective-C
10 3 (0.75%) VB6
10 3 (0.75%) C++
Qualifications
1 57 (14.32%) Degree
2 35 (8.79%) Security Cleared
3 27 (6.78%) SC Cleared
4 22 (5.53%) ITIL Certification
5 17 (4.27%) Microsoft Certification
6 15 (3.77%) MCITP
7 12 (3.02%) DV Cleared
8 11 (2.76%) MCTS
9 9 (2.26%) MCP
10 8 (2.01%) ISEB
10 8 (2.01%) OCP
10 8 (2.01%) Oracle Certification
11 6 (1.51%) PRINCE2 Certification
11 6 (1.51%) CCA
11 6 (1.51%) ITIL Foundation Certificate
12 5 (1.26%) MCSE
13 4 (1.01%) CISSP
14 3 (0.75%) Cisco Certification
14 3 (0.75%) PMI Certification
14 3 (0.75%) MOS
Quality Assurance & Compliance
1 70 (17.59%) SLA
2 29 (7.29%) ISO/IEC 27001
3 12 (3.02%) QA
4 3 (0.75%) PCI DSS
4 3 (0.75%) COBIT
System Software
1 28 (7.04%) Active Directory
2 27 (6.78%) VMware Infrastructure
3 10 (2.51%) vSphere
4 8 (2.01%) XenDesktop
4 8 (2.01%) Hyper-V
5 4 (1.01%) VMware ESX
6 3 (0.75%) XenApp
7 2 (0.50%) Microsoft Virtual Server
7 2 (0.50%) Firmware
Systems Management
1 8 (2.01%) Systems Management Server (SMS)
1 8 (2.01%) OpenView
1 8 (2.01%) SCCM
2 6 (1.51%) Tivoli Storage Manager
3 5 (1.26%) SCOM
3 5 (1.26%) Netcool
4 3 (0.75%) Backup Exec
5 2 (0.50%) Ganglia
5 2 (0.50%) SCDPM
6 1 (0.25%) WSUS
6 1 (0.25%) SCVMM
6 1 (0.25%) Tivoli
Vendors
1 90 (22.61%) Microsoft
2 43 (10.80%) Oracle
3 38 (9.55%) HP
4 36 (9.05%) VMware
5 31 (7.79%) Cisco
6 16 (4.02%) Citrix
6 16 (4.02%) ServiceNow
7 14 (3.52%) EMC
8 13 (3.27%) IBM
8 13 (3.27%) NetApp
9 11 (2.76%) Teradata
10 10 (2.51%) Business Objects
11 8 (2.01%) Meraki
11 8 (2.01%) Lotus
12 5 (1.26%) Novell
12 5 (1.26%) Veritas
12 5 (1.26%) Nimble Storage
12 5 (1.26%) Veeam
12 5 (1.26%) Sybase
13 4 (1.01%) SAP
Manchester, Lancashire
Talent International
Salary: £40000 - £52000 per annum
Posted: 12 hours ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £60000.00 per annum + excellent bens
Posted: Yesterday
Warrington, Cheshire
NES IT
Salary: Competitive
Posted: Yesterday
Runcorn, Cheshire
Evolution Recruitment Solutions
Salary: 25,000 to 30,000
Posted: Yesterday
Cheshire
Connected IT
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago
Cheshire
Connected IT
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £70000 - £80000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £40000 - £48000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Connectus
Salary: £50000 - £60000 per annum + benefits
Posted: 5 days ago
Manchester, Lancashire
McGregor Boyall
Salary: £40000 - £50000 per annum + benefits
Posted: 5 days ago
Warrington, Cheshire
NES IT
Salary: Competitve
Posted: 5 days ago
Manchester
Williams and Glyn
Posted: 6 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £25,000 to £35,000 - Dependant On Experience
Posted: 9 days ago
Warrington
First Recruitment Group
Salary: £30,000 - £40,000 per year
Posted: 12 days ago
Manchester
Adria Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits
Posted: 15 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 21 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 21 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £16,500 - £20,000 DOE
Posted: 26 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £45,000 per annum depending on experience + benefits
Posted: 26 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 26 days ago