The table below looks at the statistics for Service Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 95 90 143
Rank change year-on-year
-5 +53
Permanent jobs citing Service Management 150 197 120
As % of all permanent IT jobs located in the North West 2.68% 3.12% 1.72%
As % of the Processes & Methodologies category 3.08% 3.53% 2.02%
Number of salaries quoted 118 147 70
Median salary £45,000 £45,000 £34,000
Median salary % change year-on-year
- +32.35%
90% offered a salary of more than £27,700 £25,500 £19,000
10% offered a salary of more than £62,500 £62,500 £70,000
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
4863 5582 5941
As % of all permanent IT jobs located in the North West 86.79% 88.32% 85.35%
Number of salaries quoted 4116 4536 4742
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,000 £27,500 £27,000
10% offered a salary of more than £62,500 £57,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North West region.

Service Management Salary Trend in the North West

Service Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Management across the North West region over the 3 months to 28 June 2016.

Service Management Salary Histogram in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -17 82 £45,000 +4.65% 11
Cheshire +9 31 £30,000 -23.07% 3
Merseyside +16 25 £50,000 +11.11% 3
Lancashire +6 5 £45,000 +50.00% 3
Cumbria +3 4 £51,250 -35.93%
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 28 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Management.

1 230 (66.86%) ITIL
2 119 (34.59%) Service Delivery
3 106 (30.81%) Finance
4 98 (28.49%) ITSM
5 69 (20.06%) Project Management
6 66 (19.19%) Change Management
7 65 (18.90%) Windows
8 62 (18.02%) SLA
9 55 (15.99%) Microsoft
10 50 (14.53%) Continuous Improvement
11 49 (14.24%) ITIL V3
11 49 (14.24%) Degree
11 49 (14.24%) Active Directory
12 46 (13.37%) Windows Server
13 43 (12.50%) Citrix
13 43 (12.50%) Banking
14 39 (11.34%) Oracle
15 38 (11.05%) Management Information System
15 38 (11.05%) Data Centre
16 35 (10.17%) Analytical Skills
16 35 (10.17%) Stakeholder Management
16 35 (10.17%) Agile Software Development
17 34 (9.88%) ITIL Certification
17 34 (9.88%) Service Design
18 33 (9.59%) SQL Server
19 32 (9.30%) SQL
19 32 (9.30%) Cisco
20 30 (8.72%) VMware
20 30 (8.72%) Problem Management
21 29 (8.43%) MS Excel

Service Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (8.14%) MS Exchange
2 26 (7.56%) Exchange Server 2010
3 17 (4.94%) Exchange Server 2013
4 16 (4.65%) SharePoint
5 7 (2.03%) Blackberry Enterprise Server
5 7 (2.03%) OpenStack
5 7 (2.03%) SharePoint 2013
6 6 (1.74%) Exchange Server 2007
7 5 (1.45%) NetWeaver
8 4 (1.16%) IIS
8 4 (1.16%) Skype for Business
9 3 (0.87%) Apache
9 3 (0.87%) nginx
10 2 (0.58%) BizTalk Server
10 2 (0.58%) CMS
Applications
1 29 (8.43%) MS Excel
2 17 (4.94%) MS Office
Business Applications
1 16 (4.65%) SAP BPC
2 10 (2.91%) SAP FI
2 10 (2.91%) SAP FI-AP
2 10 (2.91%) SAP FI-AR
2 10 (2.91%) SAP FI-GL
3 3 (0.87%) Dynamics CRM
4 2 (0.58%) Oracle EBS
4 2 (0.58%) Oracle EBS R12
5 1 (0.29%) Dynamics AX
Cloud Services
1 18 (5.23%) Amazon AWS
2 15 (4.36%) Microsoft Azure
3 14 (4.07%) Office 365
4 9 (2.62%) Amazon EC2
4 9 (2.62%) Cloud Computing
5 8 (2.33%) IaaS
5 8 (2.33%) PaaS
5 8 (2.33%) SaaS
Communications & Networking
1 21 (6.10%) Firewall
2 20 (5.81%) VPN
3 18 (5.23%) TCP/IP
4 13 (3.78%) DNS
5 12 (3.49%) SAN
6 11 (3.20%) DHCP
7 9 (2.62%) LAN
7 9 (2.62%) MPLS
8 7 (2.03%) WAN
8 7 (2.03%) Wireless
9 6 (1.74%) BGP
9 6 (1.74%) Internet
9 6 (1.74%) Intrusion Detection
9 6 (1.74%) IPsec
9 6 (1.74%) SMTP
9 6 (1.74%) VoIP
10 5 (1.45%) NAS
11 4 (1.16%) Ethernet
11 4 (1.16%) Network Security
11 4 (1.16%) Unified Communications
Database & Business Intelligence
1 33 (9.59%) SQL Server
2 16 (4.65%) SAP BW
3 13 (3.78%) BusinessObjects
3 13 (3.78%) MySQL
4 12 (3.49%) Relational Database
5 8 (2.33%) DB2
5 8 (2.33%) Oracle Database
6 7 (2.03%) Apache Cassandra
6 7 (2.03%) MongoDB
6 7 (2.03%) Neo4j
6 7 (2.03%) NoSQL
7 6 (1.74%) SQL Server Integration Services
8 3 (0.87%) SQL Server 2008
8 3 (0.87%) SQL Server Reporting Services
9 2 (0.58%) Data Warehouse
10 1 (0.29%) GIS
10 1 (0.29%) Oracle Database 10g
10 1 (0.29%) Oracle9i Database
10 1 (0.29%) PostgreSQL
10 1 (0.29%) RDBMS
Development Applications
1 9 (2.62%) Git (software)
1 9 (2.62%) Jenkins
2 7 (2.03%) Maven
2 7 (2.03%) Team Foundation Server
2 7 (2.03%) Vagrant
3 3 (0.87%) MSI
4 2 (0.58%) JIRA
4 2 (0.58%) WiX
5 1 (0.29%) HP UFT
5 1 (0.29%) InstallShield
5 1 (0.29%) Mercurial
General
1 106 (30.81%) Finance
2 43 (12.50%) Banking
3 17 (4.94%) Retail
4 15 (4.36%) Legal
5 14 (4.07%) Law
6 13 (3.78%) Manufacturing
6 13 (3.78%) Publishing
7 11 (3.20%) Telecoms
8 7 (2.03%) German Language
9 4 (1.16%) Investment Banking
9 4 (1.16%) Marketing
10 2 (0.58%) Financial Institution
10 2 (0.58%) Military
10 2 (0.58%) Pharmaceutical
11 1 (0.29%) Advertising
11 1 (0.29%) Back Office
11 1 (0.29%) Billing
11 1 (0.29%) Corporate Banking
11 1 (0.29%) Local Government
Job Titles
1 64 (18.60%) Service Manager
2 61 (17.73%) Analyst
3 44 (12.79%) IT Manager
4 27 (7.85%) IT Services Manager
5 26 (7.56%) ITIL Manager
6 24 (6.98%) Support Engineer
7 22 (6.40%) Architect
8 20 (5.81%) Support Analyst
9 18 (5.23%) Release Manager
9 18 (5.23%) Services Delivery Manager
10 17 (4.94%) IT Support
10 17 (4.94%) Service Analyst
11 16 (4.65%) Change and Release Manager
11 16 (4.65%) Change Manager
11 16 (4.65%) Technical Support
12 15 (4.36%) Applications Support
12 15 (4.36%) Delivery Manager
12 15 (4.36%) ITIL Service Manager
13 14 (4.07%) Developer
13 14 (4.07%) Solutions Architect
Libraries, Frameworks & Software Standards
1 16 (4.65%) .NET
2 15 (4.36%) XML
3 11 (3.20%) Web Services
4 7 (2.03%) ActiveMQ
4 7 (2.03%) Apache Camel
4 7 (2.03%) ELK Stack
4 7 (2.03%) RabbitMQ
4 7 (2.03%) Sensu
4 7 (2.03%) Spring
4 7 (2.03%) Spring MVC
5 5 (1.45%) SAP Basis
5 5 (1.45%) SAP Business Workflow
5 5 (1.45%) XSLT
6 4 (1.16%) SAP BSP
6 4 (1.16%) SAPUI5
6 4 (1.16%) Web Dynpro
7 3 (0.87%) ASP.NET
7 3 (0.87%) LAMP
7 3 (0.87%) LEMP Stack
8 2 (0.58%) WCF
Miscellaneous
1 38 (11.05%) Data Centre
1 38 (11.05%) Management Information System
2 35 (10.17%) Analytical Skills
3 10 (2.91%) Computer Science
3 10 (2.91%) Mobile Computing
3 10 (2.91%) Statistics
4 9 (2.62%) CMDB
5 8 (2.33%) Virtual Team
6 7 (2.03%) Blackberry
6 7 (2.03%) Life Science
7 6 (1.74%) Visualisation
8 5 (1.45%) Enterprise Software
8 5 (1.45%) Mainframe
9 4 (1.16%) Clustering
9 4 (1.16%) FMCG
9 4 (1.16%) HP StoreVirtual
10 3 (0.87%) NHS
11 2 (0.58%) Health Informatics
11 2 (0.58%) iPad
11 2 (0.58%) PMI
Operating Systems
1 65 (18.90%) Windows
2 46 (13.37%) Windows Server
3 27 (7.85%) Linux
4 25 (7.27%) Windows Server 2008
5 19 (5.52%) Unix
6 14 (4.07%) Windows Server 2003
7 12 (3.49%) Windows 7
8 10 (2.91%) Windows Server 2012
9 9 (2.62%) AIX
10 5 (1.45%) CentOS
11 4 (1.16%) Mac OS X
12 3 (0.87%) Windows XP
13 1 (0.29%) Red Hat Enterprise Linux
13 1 (0.29%) Ubuntu
13 1 (0.29%) Windows 10
13 1 (0.29%) Windows 2000
13 1 (0.29%) Windows 8
Processes & Methodologies
1 230 (66.86%) ITIL
2 119 (34.59%) Service Delivery
3 98 (28.49%) ITSM
4 69 (20.06%) Project Management
5 66 (19.19%) Change Management
6 50 (14.53%) Continuous Improvement
7 49 (14.24%) ITIL V3
8 35 (10.17%) Agile Software Development
8 35 (10.17%) Stakeholder Management
9 34 (9.88%) Service Design
10 30 (8.72%) Problem Management
11 29 (8.43%) PRINCE2
12 25 (7.27%) CRM
12 25 (7.27%) Release Management
13 24 (6.98%) Supplier Management
14 23 (6.69%) Asset Management
15 21 (6.10%) Risk Management
16 20 (5.81%) Mentoring
16 20 (5.81%) Performance Monitoring
16 20 (5.81%) Waterfall
Programming Languages
1 32 (9.30%) SQL
2 25 (7.27%) PowerShell
3 22 (6.40%) Java
4 7 (2.03%) ABAP
4 7 (2.03%) Clojure
4 7 (2.03%) Groovy
4 7 (2.03%) Ruby
4 7 (2.03%) Scala
5 5 (1.45%) C#
5 5 (1.45%) PHP
5 5 (1.45%) XPath
6 4 (1.16%) T-SQL
6 4 (1.16%) VB.NET
7 3 (0.87%) JavaScript
7 3 (0.87%) Perl
7 3 (0.87%) VBA
8 2 (0.58%) C
9 1 (0.29%) ActionScript
9 1 (0.29%) PL/SQL
9 1 (0.29%) Python
Qualifications
1 49 (14.24%) Degree
2 34 (9.88%) ITIL Certification
3 13 (3.78%) Security Cleared
4 12 (3.49%) PMI Certification
4 12 (3.49%) SC Cleared
5 11 (3.20%) ISEB
6 10 (2.91%) PMP
7 9 (2.62%) CCNP
7 9 (2.62%) Cisco Certification
8 8 (2.33%) PRINCE2 Certification
9 7 (2.03%) CCNA
9 7 (2.03%) Microsoft Certification
10 5 (1.45%) CISSP
10 5 (1.45%) MCP
10 5 (1.45%) MCSE
11 4 (1.16%) CISM
12 3 (0.87%) MCSA
13 2 (0.58%) CEH
13 2 (0.58%) CISA
13 2 (0.58%) Oracle Certification
Quality Assurance & Compliance
1 62 (18.02%) SLA
2 10 (2.91%) ISO/IEC 27001
3 9 (2.62%) QA
4 5 (1.45%) Data Quality
5 4 (1.16%) PCI DSS
6 2 (0.58%) ISO 9001
7 1 (0.29%) ISO27002
System Software
1 49 (14.24%) Active Directory
2 14 (4.07%) Hyper-V
2 14 (4.07%) VMware Infrastructure
2 14 (4.07%) XenDesktop
3 13 (3.78%) XenApp
4 8 (2.33%) Virtual Machines
5 7 (2.03%) Postfix
6 6 (1.74%) Terminal Server
7 4 (1.16%) Terminal Services
8 1 (0.29%) iptables
8 1 (0.29%) Microsoft App-V
8 1 (0.29%) Oracle RAC
Systems Management
1 13 (3.78%) FortiGate
2 8 (2.33%) SCVMM
3 7 (2.03%) AirWatch
3 7 (2.03%) Grafana
3 7 (2.03%) Graphite
3 7 (2.03%) Packer
3 7 (2.03%) Puppet
3 7 (2.03%) Terraform
3 7 (2.03%) Uchiwa
4 2 (0.58%) XenMobile
5 1 (0.29%) Data Guard
5 1 (0.29%) Foglight
5 1 (0.29%) Norton AntiVirus
5 1 (0.29%) Oracle RMAN
5 1 (0.29%) SCCM
5 1 (0.29%) Symantec Enterprise Vault
5 1 (0.29%) WMI
Vendors
1 55 (15.99%) Microsoft
2 43 (12.50%) Citrix
3 39 (11.34%) Oracle
4 32 (9.30%) Cisco
5 30 (8.72%) VMware
6 22 (6.40%) SAP
7 19 (5.52%) Juniper
8 15 (4.36%) IBM
9 13 (3.78%) NetApp
10 12 (3.49%) HP
11 10 (2.91%) CheckPoint
11 10 (2.91%) Intel Security
12 8 (2.33%) BMC
12 8 (2.33%) EMC
12 8 (2.33%) OpenText
12 8 (2.33%) Remedy
13 7 (2.03%) AppSense
13 7 (2.03%) Atlassian
13 7 (2.03%) Google
13 7 (2.03%) NETGEAR
Greater Manchester
HAYS INFORMATION TECHNOLOGY
Salary: £36000.00 - £40000.00 per annum
Posted: 22 hours ago
Salford, Lancashire
Raytheon
Posted: 5 hours ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £18,000 - £20,000 DOE
Posted: 22 hours ago
Wigan, Lancashire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: Yesterday
Skelmersdale, Lancashire
Experis Ltd
Salary: £60000.00 - £65000.00 per annum
Posted: 21 hours ago
Merseyside
McGregor Boyall
Salary: £40000 - £50000 per annum
Posted: 5 days ago
Greater Manchester
ANSON MCCADE
Salary: £65K-£85k plus attractive benefits and rapid career progression
Posted: Yesterday
Manchester, Lancashire
FT Select
Salary: £60,000 per annum + £4,200 car allowance
Posted: 5 days ago
Liverpool, Merseyside
Robert Walters
Salary: £22000 - £25000 per annum
Posted: 6 days ago
Chorley, Lancashire
Verticality Ltd
Salary: £45k
Posted: 5 days ago
Manchester, Lancashire
Michael Page International
Salary: £45000 - £48000 per annum + Benefits
Posted: 5 days ago
Northwich
Energize Recruitment Solutions Ltd
Salary: £17000 - £22000 per annum
Posted: 4 days ago
North West
Cognizant
Posted: Yesterday
Manchester, Lancashire
Robert Walters
Salary: £70000 - £85000 per annum + plus great package
Posted: Yesterday
Liverpool, Merseyside
Crosby Perrin Business Solutions Ltd
Salary: From £50,000 to £55,000 per annum
Posted: 13 days ago
Manchester, Lancashire
Freshfields
Salary: Competitive salary plus a comprehensive range of employee benefits
Posted: 13 days ago
Knutsford
Cognizant
Posted: 25 days ago
Skelmersdale, Lancashire
Cognizant
Posted: 25 days ago
Greater Manchester
ANSON MCCADE
Salary: £70,000 - £90,000 plus benefits
Posted: 6 days ago
Knutsford
Adria Solutions Ltd
Salary: £25000 - £27000 per annum + Benefits
Posted: 22 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £31000.00 - £41000.00 per annum + NHS Pension, 27 days holiday
Posted: 12 days ago