The table below looks at the statistics for Service Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 98 80 134
Rank change year-on-year
-18 +54
Permanent jobs citing Service Management 173 230 141
As % of all permanent IT jobs located in the North West 2.83% 3.44% 1.89%
As % of the Processes & Methodologies category 3.22% 3.88% 2.21%
Number of salaries quoted 128 183 104
Median salary £44,000 £45,000 £45,250
Median salary % change year-on-year
-2.22% -0.55%
90% offered a salary of more than £23,200 £22,500 £19,350
10% offered a salary of more than £70,750 £62,500 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5375 5926 6394
As % of all permanent IT jobs located in the North West 87.87% 88.63% 85.81%
Number of salaries quoted 4493 4900 5066
Median salary £42,500 £40,500 £40,000
Median salary % change year-on-year
+4.93% +1.25%
90% offered a salary of more than £29,000 £28,000 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North West region.

Service Management Salary Trend in the North West

Service Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Management across the North West region over the 3 months to 25 August 2016.

Service Management Salary Histogram in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -57 82 £44,000 -2.22% 17
Cheshire +16 44 £40,625 +8.33% 1
Merseyside +10 31 £44,000 -2.22%
Lancashire +14 10 £45,000 +28.57% 1
Cumbria - 1 £52,500 -
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 25 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Management.

1 221 (67.58%) ITIL
2 101 (30.89%) Service Delivery
3 87 (26.61%) ITSM
4 81 (24.77%) Finance
5 67 (20.49%) Project Management
6 65 (19.88%) Windows
7 61 (18.65%) Active Directory
8 59 (18.04%) SLA
9 57 (17.43%) Microsoft
10 52 (15.90%) ITIL V3
11 49 (14.98%) Windows Server
12 45 (13.76%) Service Design
13 42 (12.84%) Agile Software Development
13 42 (12.84%) Cisco
14 41 (12.54%) Change Management
15 40 (12.23%) Citrix
15 40 (12.23%) Degree
16 39 (11.93%) Stakeholder Management
17 38 (11.62%) Data Centre
18 37 (11.31%) Linux
18 37 (11.31%) PRINCE2
18 37 (11.31%) Continuous Improvement
19 36 (11.01%) Firewall
20 34 (10.40%) VPN
20 34 (10.40%) Windows Server 2008
21 31 (9.48%) DNS
21 31 (9.48%) MS Exchange
21 31 (9.48%) Oracle
21 31 (9.48%) ITIL Certification
21 31 (9.48%) Programme Management

Service Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (9.48%) MS Exchange
2 29 (8.87%) Exchange Server 2010
3 15 (4.59%) SharePoint
4 14 (4.28%) Exchange Server 2013
5 10 (3.06%) SharePoint 2013
6 9 (2.75%) OpenStack
7 4 (1.22%) LiveCycle
8 3 (0.92%) Apache
8 3 (0.92%) CICS
8 3 (0.92%) nginx
9 2 (0.61%) BizTalk Server
9 2 (0.61%) Blackberry Enterprise Server
9 2 (0.61%) Skype for Business
10 1 (0.31%) IIS
Applications
1 30 (9.17%) MS Excel
2 24 (7.34%) MS Office
3 2 (0.61%) MS Project
3 2 (0.61%) MS Visio
Business Applications
1 11 (3.36%) SAP BPC
2 10 (3.06%) SAP FI
2 10 (3.06%) SAP FI-AP
2 10 (3.06%) SAP FI-AR
2 10 (3.06%) SAP FI-GL
3 5 (1.53%) Oracle EBS
3 5 (1.53%) Oracle EBS R12
4 3 (0.92%) Dynamics CRM
5 1 (0.31%) Aareon QL
5 1 (0.31%) Academy Housing
5 1 (0.31%) Dynamics AX
5 1 (0.31%) MIS ActiveH
5 1 (0.31%) Northgate Housing
5 1 (0.31%) OPENHousing
5 1 (0.31%) Orchard Housing
5 1 (0.31%) SAP ERP
5 1 (0.31%) SAP GRC
Cloud Services
1 24 (7.34%) Microsoft Azure
2 20 (6.12%) Amazon AWS
3 14 (4.28%) Office 365
4 11 (3.36%) Cloud Computing
4 11 (3.36%) PaaS
4 11 (3.36%) SaaS
5 10 (3.06%) IaaS
6 9 (2.75%) Amazon EC2
Communications & Networking
1 36 (11.01%) Firewall
2 34 (10.40%) VPN
3 31 (9.48%) DNS
4 22 (6.73%) SAN
5 21 (6.42%) DHCP
6 19 (5.81%) Intrusion Detection
7 18 (5.50%) Network Security
8 15 (4.59%) LAN
8 15 (4.59%) TCP/IP
8 15 (4.59%) Wireless
9 13 (3.98%) IPsec
9 13 (3.98%) WLAN
10 10 (3.06%) Internet
10 10 (3.06%) MPLS
10 10 (3.06%) WAN
11 9 (2.75%) IP Telephony
11 9 (2.75%) SSL
11 9 (2.75%) VLAN
12 8 (2.45%) Cisco ASA
12 8 (2.45%) VoIP
Database & Business Intelligence
1 27 (8.26%) SQL Server
2 12 (3.67%) MySQL
2 12 (3.67%) SAP BW
3 11 (3.36%) DB2
4 9 (2.75%) Apache Cassandra
4 9 (2.75%) MongoDB
4 9 (2.75%) Neo4j
4 9 (2.75%) NoSQL
4 9 (2.75%) Relational Database
5 6 (1.83%) SQL Server Integration Services
6 3 (0.92%) Data Mining
6 3 (0.92%) DataStage
7 2 (0.61%) RDBMS
7 2 (0.61%) SQL Server 2008
7 2 (0.61%) SQL Server Reporting Services
8 1 (0.31%) GIS
8 1 (0.31%) PostgreSQL
8 1 (0.31%) SQL Server 2012
Development Applications
1 13 (3.98%) Jenkins
2 11 (3.36%) Git (software)
3 9 (2.75%) Maven
3 9 (2.75%) Vagrant
4 5 (1.53%) Team Foundation Server
5 4 (1.22%) JIRA
6 1 (0.31%) Mercurial
General
1 81 (24.77%) Finance
2 18 (5.50%) Manufacturing
2 18 (5.50%) Retail
3 16 (4.89%) Banking
4 14 (4.28%) Publishing
5 13 (3.98%) Telecoms
6 6 (1.83%) Legal
7 4 (1.22%) German Language
7 4 (1.22%) Law
8 3 (0.92%) Marketing
9 2 (0.61%) French Language
9 2 (0.61%) Retail Banking
9 2 (0.61%) Spanish Language
10 1 (0.31%) Advertising
10 1 (0.31%) Back Office
Job Titles
1 66 (20.18%) Service Manager
2 37 (11.31%) Analyst
3 30 (9.17%) Architect
3 30 (9.17%) IT Manager
4 29 (8.87%) Support Engineer
5 27 (8.26%) Services Delivery Manager
6 24 (7.34%) Delivery Manager
6 24 (7.34%) IT Support
7 23 (7.03%) IT Services Manager
8 19 (5.81%) Developer
9 17 (5.20%) Network Engineer
10 15 (4.59%) 2nd Line Support
10 15 (4.59%) ITIL Manager
11 14 (4.28%) Integration Developer
11 14 (4.28%) IT Engineer
12 13 (3.98%) 2nd Line Engineer
12 13 (3.98%) 2nd Line Support Engineer
12 13 (3.98%) IT Support Engineer
12 13 (3.98%) Solutions Architect
13 12 (3.67%) Technical Support
Libraries, Frameworks & Software Standards
1 22 (6.73%) XML
2 14 (4.28%) .NET
3 11 (3.36%) Web Services
4 9 (2.75%) 802.1X
4 9 (2.75%) ActiveMQ
4 9 (2.75%) Apache Camel
4 9 (2.75%) ELK Stack
4 9 (2.75%) RabbitMQ
4 9 (2.75%) Sensu
4 9 (2.75%) Spring
4 9 (2.75%) Spring MVC
5 5 (1.53%) XSLT
6 4 (1.22%) XML Schema
7 3 (0.92%) CSS
7 3 (0.92%) HTML
7 3 (0.92%) LAMP
7 3 (0.92%) LEMP Stack
8 1 (0.31%) AngularJS
8 1 (0.31%) J2EE
8 1 (0.31%) LAPP Stack
Miscellaneous
1 38 (11.62%) Data Centre
2 22 (6.73%) Management Information System
3 20 (6.12%) Video Conferencing
4 18 (5.50%) Analytical Skills
5 16 (4.89%) Mobile Computing
5 16 (4.89%) NHS
6 10 (3.06%) Computer Science
7 9 (2.75%) Mainframe
8 8 (2.45%) Clustering
8 8 (2.45%) CMDB
8 8 (2.45%) Statistics
9 7 (2.14%) Life Science
10 6 (1.83%) BYOD
11 5 (1.53%) HP StoreVirtual
12 4 (1.22%) User Experience
13 3 (0.92%) Enterprise Software
13 3 (0.92%) FMCG
13 3 (0.92%) VSAM
14 2 (0.61%) Health Informatics
14 2 (0.61%) Informatics
Operating Systems
1 65 (19.88%) Windows
2 49 (14.98%) Windows Server
3 37 (11.31%) Linux
4 34 (10.40%) Windows Server 2008
5 24 (7.34%) Windows Server 2003
6 20 (6.12%) Unix
7 14 (4.28%) AIX
8 13 (3.98%) Windows Server 2012
9 7 (2.14%) Windows 7
10 5 (1.53%) CentOS
10 5 (1.53%) Mac OS X
10 5 (1.53%) Solaris
11 3 (0.92%) Oracle Linux
11 3 (0.92%) Red Hat Enterprise Linux
12 2 (0.61%) OpenVMS
13 1 (0.31%) Ubuntu
13 1 (0.31%) Windows Mobile
Processes & Methodologies
1 221 (67.58%) ITIL
2 101 (30.89%) Service Delivery
3 87 (26.61%) ITSM
4 67 (20.49%) Project Management
5 52 (15.90%) ITIL V3
6 45 (13.76%) Service Design
7 42 (12.84%) Agile Software Development
8 41 (12.54%) Change Management
9 39 (11.93%) Stakeholder Management
10 37 (11.31%) Continuous Improvement
10 37 (11.31%) PRINCE2
11 31 (9.48%) Programme Management
12 26 (7.95%) Coaching
12 26 (7.95%) Problem Management
13 25 (7.65%) Mentoring
14 24 (7.34%) CRM
15 19 (5.81%) Configuration Management
15 19 (5.81%) Risk Management
16 18 (5.50%) High Availability
17 17 (5.20%) Software Engineering
Programming Languages
1 22 (6.73%) PowerShell
2 19 (5.81%) Java
3 17 (5.20%) SQL
4 9 (2.75%) Clojure
4 9 (2.75%) Groovy
4 9 (2.75%) PHP
4 9 (2.75%) Ruby
4 9 (2.75%) Scala
5 6 (1.83%) Perl
6 5 (1.53%) C#
6 5 (1.53%) T-SQL
6 5 (1.53%) XPath
7 3 (0.92%) COBOL
7 3 (0.92%) JavaScript
7 3 (0.92%) JCL
7 3 (0.92%) Shell Script
8 2 (0.61%) VBA
9 1 (0.31%) ActionScript
9 1 (0.31%) C
9 1 (0.31%) Python
Qualifications
1 40 (12.23%) Degree
2 31 (9.48%) ITIL Certification
3 15 (4.59%) PMI Certification
4 13 (3.98%) PMP
5 11 (3.36%) CISSP
5 11 (3.36%) Security Cleared
6 10 (3.06%) CCNP
6 10 (3.06%) Cisco Certification
7 9 (2.75%) SC Cleared
8 8 (2.45%) ISEB
9 7 (2.14%) CCNA
10 6 (1.83%) CISM
10 6 (1.83%) PRINCE2 Certification
11 5 (1.53%) Oracle Certification
12 4 (1.22%) GIAC
12 4 (1.22%) Microsoft Certification
12 4 (1.22%) SANS
13 3 (0.92%) CEH
13 3 (0.92%) MCSE
13 3 (0.92%) RHCSA
Quality Assurance & Compliance
1 59 (18.04%) SLA
2 14 (4.28%) ISO/IEC 27001
3 10 (3.06%) QA
4 5 (1.53%) Data Quality
5 3 (0.92%) PCI DSS
6 2 (0.61%) ISO 9000
7 1 (0.31%) ISO 9001
7 1 (0.31%) ISO27002
System Software
1 61 (18.65%) Active Directory
2 16 (4.89%) XenApp
3 15 (4.59%) VMware Infrastructure
4 14 (4.28%) Hyper-V
5 13 (3.98%) XenDesktop
6 8 (2.45%) Virtual Machines
7 4 (1.22%) ProxySG
8 3 (0.92%) Veritas Cluster Server
8 3 (0.92%) Veritas Volume Manager
9 2 (0.61%) Terminal Server
9 2 (0.61%) Terminal Services
9 2 (0.61%) vSphere
10 1 (0.31%) iptables
10 1 (0.31%) Postfix
Systems Management
1 20 (6.12%) AirWatch
2 13 (3.98%) FortiGate
3 12 (3.67%) Puppet
4 9 (2.75%) Grafana
4 9 (2.75%) Graphite
4 9 (2.75%) Packer
4 9 (2.75%) Terraform
4 9 (2.75%) Uchiwa
5 8 (2.45%) SCVMM
6 7 (2.14%) Cacti
7 6 (1.83%) SCCM
8 4 (1.22%) NetBackup
9 3 (0.92%) Failover Clustering
9 3 (0.92%) Red Hat Spacewalk
10 1 (0.31%) Cisco UCCX
10 1 (0.31%) XenMobile
Vendors
1 57 (17.43%) Microsoft
2 42 (12.84%) Cisco
3 40 (12.23%) Citrix
4 31 (9.48%) Oracle
5 30 (9.17%) VMware
6 20 (6.12%) Juniper
7 18 (5.50%) SAP
8 16 (4.89%) IBM
8 16 (4.89%) NetApp
9 13 (3.98%) HP
10 11 (3.36%) CheckPoint
11 9 (2.75%) Atlassian
11 9 (2.75%) EMC
11 9 (2.75%) Google
11 9 (2.75%) MuleSoft
11 9 (2.75%) WSO2
12 8 (2.45%) BMC
13 7 (2.14%) Cognizant
13 7 (2.14%) Polycom
13 7 (2.14%) Siemens
Manchester, Lancashire
EasyWebRecruitment.com
Salary: Up to 35k
Posted: 11 hours ago
Manchester, Lancashire
FT Select
Salary: Up to £55,000 per annum + car allowance
Posted: Yesterday
Manchester, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £26k - £32K subject to experience + benefits
Posted: 3 days ago
Salford, Lancashire
Lea Consultancy Ltd
Posted: 2 days ago
Manchester, Lancashire
Hitachi Consulting UK
Salary: From £30,000 to £45,000 per annum
Posted: 8 hours ago
Manchester
Nigel Frank International Ltd
Salary: £40000 - £45000 per annum + car, pension, 28 days' holiday
Posted: 20 hours ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £21k - £25K subject to experience + benefits
Posted: 3 days ago
Manchester, Lancashire
ReThink Recruitment
Salary: excellent pension and benefits
Posted: 2 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £18,000 - £25,000 DOE
Posted: 6 days ago
Chorley, Lancashire
Verticality Ltd
Salary: £45k
Posted: 6 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £15,000 - £25,000 DOE
Posted: 3 days ago
Knutsford
Cognizant
Posted: 6 days ago
Manchester, Lancashire
Think Money Group
Salary: Competitive
Posted: 15 days ago
Manchester
Arrow Global
Salary: £20k - 30k per year
Posted: 23 days ago
Manchester, Lancashire
Sage UK Limited
Salary: Competitive plus benefits and bonus
Posted: 10 days ago
Manchester, Lancashire
Raytheon
Salary: Salary, Bonus, Car Allowance & Benefits
Posted: 27 days ago
Manchester
Adria Solutions Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 22 days ago