The table below looks at the statistics for Service Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Management
England / North West
Rank 82 89 105
Rank change year-on-year
+7 +16
Permanent jobs citing Service Management 201 160 179
As % of all permanent IT jobs located in the North West 3.39% 2.89% 2.61%
As % of the Processes & Methodologies category 3.82% 3.31% 3.02%
Number of salaries quoted 153 93 158
Median salary £44,000 £38,500 £42,500
Median salary % change year-on-year
+14.28% -9.41%
90% offered a salary of more than £24,500 £22,500 £20,000
10% offered a salary of more than £57,500 £57,500 £67,500
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5267 4836 5924
As % of all permanent IT jobs located in the North West 88.83% 87.39% 86.34%
Number of salaries quoted 4420 4018 5077
Median salary £42,500 £42,469 £40,000
Median salary % change year-on-year
+0.07% +6.17%
90% offered a salary of more than £28,300 £28,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North West

Service Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North West region.

Service Management Salary Trend in the North West

Service Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Management across the North West region over the 3 months to 19 January 2017.

Service Management Salary Histogram in the North West

Service Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North West region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -27 103 £44,000 +12.82% 10
Cheshire +41 55 £45,000 +38.46% 1
Merseyside +3 34 £44,000 +25.71% 1
Lancashire 0 8 £27,500 -8.33% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the North West

For the 6 months to 19 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Management.

1 280 (69.14%) ITIL
2 113 (27.90%) Agile Software Development
3 105 (25.93%) Microsoft
4 103 (25.43%) Windows
4 103 (25.43%) ITSM
5 94 (23.21%) Finance
6 92 (22.72%) Service Delivery
7 81 (20.00%) Active Directory
8 75 (18.52%) Programme Management
9 74 (18.27%) PRINCE2
9 74 (18.27%) MS Excel
10 72 (17.78%) Linux
11 68 (16.79%) MS Office
12 65 (16.05%) DNS
12 65 (16.05%) Data Protection
12 65 (16.05%) Service Design
13 62 (15.31%) NHS
14 58 (14.32%) Firewall
15 55 (13.58%) Video Conferencing
16 54 (13.33%) DHCP
17 49 (12.10%) Windows Server
18 45 (11.11%) WLAN
18 45 (11.11%) SLA
19 44 (10.86%) Unix
19 44 (10.86%) Security Cleared
20 42 (10.37%) Network Security
20 42 (10.37%) WAN
21 41 (10.12%) ITIL Certification
21 41 (10.12%) SAN
21 41 (10.12%) Intrusion Detection

Service Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (6.42%) MS Exchange
2 19 (4.69%) Exchange Server 2010
3 13 (3.21%) SharePoint
4 10 (2.47%) Exchange Server 2013
5 9 (2.22%) CICS
5 9 (2.22%) Tomcat
6 8 (1.98%) IIS
6 8 (1.98%) SharePoint 2013
7 7 (1.73%) GeoServer
7 7 (1.73%) JBoss
8 5 (1.23%) Confluence
8 5 (1.23%) Drupal
9 4 (0.99%) LiveCycle
9 4 (0.99%) Skype for Business
9 4 (0.99%) WebSphere
10 3 (0.74%) GroupWise
10 3 (0.74%) WebLogic
11 2 (0.49%) nginx
11 2 (0.49%) OpenStack
12 1 (0.25%) BizTalk Server
Applications
1 74 (18.27%) MS Excel
2 68 (16.79%) MS Office
3 22 (5.43%) MS PowerPoint
4 2 (0.49%) MS Project
4 2 (0.49%) MS Visio
Business Applications
1 4 (0.99%) Remedy ITSM
2 3 (0.74%) Oracle Applications
3 1 (0.25%) Oracle EBS
3 1 (0.25%) Oracle EBS R12
3 1 (0.25%) SAP ERP
3 1 (0.25%) Sentinel
Cloud Services
1 41 (10.12%) PaaS
2 38 (9.38%) IaaS
3 23 (5.68%) Microsoft Azure
4 22 (5.43%) Amazon AWS
5 15 (3.70%) SaaS
6 12 (2.96%) Office 365
7 2 (0.49%) Cloud Computing
8 1 (0.25%) SuccessFactors
Communications & Networking
1 65 (16.05%) DNS
2 58 (14.32%) Firewall
3 54 (13.33%) DHCP
4 45 (11.11%) WLAN
5 42 (10.37%) Network Security
5 42 (10.37%) WAN
6 41 (10.12%) Intrusion Detection
6 41 (10.12%) SAN
7 35 (8.64%) VLAN
8 30 (7.41%) Internet
8 30 (7.41%) LAN
9 26 (6.42%) VPN
10 13 (3.21%) Cisco ASA
10 13 (3.21%) TCP/IP
11 11 (2.72%) Wireless
12 10 (2.47%) IP Telephony
12 10 (2.47%) IPsec
12 10 (2.47%) SSL
13 9 (2.22%) VoIP
14 8 (1.98%) Cisco Nexus
Database & Business Intelligence
1 33 (8.15%) SQL Server
2 11 (2.72%) DB2
3 8 (1.98%) Oracle Database
4 7 (1.73%) Oracle Reports
4 7 (1.73%) PostgreSQL
5 6 (1.48%) Relational Database
5 6 (1.48%) SQL Server Reporting Services
6 5 (1.23%) Data Mining
6 5 (1.23%) DataStage
6 5 (1.23%) SQL Server Integration Services
7 4 (0.99%) Data Warehouse
7 4 (0.99%) MongoDB
7 4 (0.99%) NoSQL
8 3 (0.74%) IMS/DB
8 3 (0.74%) Oracle Database 10g
8 3 (0.74%) Oracle8/8i Database
8 3 (0.74%) Oracle9i Database
9 2 (0.49%) Crystal Reports
9 2 (0.49%) RDBMS
9 2 (0.49%) SAP HANA
Development Applications
1 10 (2.47%) JIRA
2 9 (2.22%) Team Foundation Server
3 8 (1.98%) InstallShield
3 8 (1.98%) MSI
4 7 (1.73%) Git (software)
5 4 (0.99%) Jenkins
5 4 (0.99%) Maven
6 3 (0.74%) Ant
6 3 (0.74%) ClearCase
6 3 (0.74%) Gradle
6 3 (0.74%) Octopus Deploy
6 3 (0.74%) Oracle Forms
6 3 (0.74%) Subversion
6 3 (0.74%) Visual Studio Team System
7 2 (0.49%) Bower
7 2 (0.49%) Grunt
7 2 (0.49%) Vagrant
8 1 (0.25%) Visual Studio
General
1 94 (23.21%) Finance
2 40 (9.88%) Banking
3 18 (4.44%) Telecoms
4 13 (3.21%) Corporate Banking
4 13 (3.21%) Financial Institution
5 12 (2.96%) Retail
6 7 (1.73%) Manufacturing
6 7 (1.73%) Publishing
7 4 (0.99%) German Language
7 4 (0.99%) Marketing
8 3 (0.74%) Automotive
8 3 (0.74%) French Language
8 3 (0.74%) Investment Banking
8 3 (0.74%) Spanish Language
9 2 (0.49%) Law
9 2 (0.49%) Legal
9 2 (0.49%) Pharmaceutical
9 2 (0.49%) Retail Banking
10 1 (0.25%) Back Office
Job Titles
1 50 (12.35%) Analyst
2 46 (11.36%) Service Manager
3 27 (6.67%) Consultant
4 21 (5.19%) Architect
4 21 (5.19%) Operations Manager
4 21 (5.19%) Service Analyst
5 20 (4.94%) Support Engineer
6 19 (4.69%) Delivery Manager
6 19 (4.69%) Team Leader
7 18 (4.44%) Network Engineer
7 18 (4.44%) Services Delivery Manager
8 17 (4.20%) Security Manager
9 16 (3.95%) Infrastructure Engineer
9 16 (3.95%) Network Manager
9 16 (3.95%) Network Security Manager
10 15 (3.70%) Applications Support
10 15 (3.70%) IT Manager
10 15 (3.70%) Support Analyst
10 15 (3.70%) Technology Manager
11 14 (3.46%) Developer
Libraries, Frameworks & Software Standards
1 22 (5.43%) .NET
2 16 (3.95%) Web Services
3 13 (3.21%) CSS
3 13 (3.21%) HTML
4 10 (2.47%) XML
5 7 (1.73%) jQuery
6 6 (1.48%) 802.1X
6 6 (1.48%) ASP.NET
6 6 (1.48%) ELK Stack
7 5 (1.23%) ASP.NET MVC
7 5 (1.23%) Spring
8 4 (0.99%) J2EE
8 4 (0.99%) JMS
8 4 (0.99%) WSDL
8 4 (0.99%) XML Schema
9 3 (0.74%) EJB
9 3 (0.74%) JSP
9 3 (0.74%) Servlets
9 3 (0.74%) Struts
9 3 (0.74%) XSD
Miscellaneous
1 62 (15.31%) NHS
2 55 (13.58%) Video Conferencing
3 32 (7.90%) Management Information System
4 25 (6.17%) Analytical Skills
5 22 (5.43%) Data Centre
6 20 (4.94%) BYOD
7 16 (3.95%) Mainframe
8 13 (3.21%) Clustering
9 12 (2.96%) Cryptography
9 12 (2.96%) PKI
10 8 (1.98%) Mobile Computing
10 8 (1.98%) User Experience
11 7 (1.73%) Computer Science
12 6 (1.48%) N-Tier
12 6 (1.48%) Statistics
13 5 (1.23%) Performance Metrics
13 5 (1.23%) Public Cloud
13 5 (1.23%) VSAM
14 4 (0.99%) Virtual Team
15 3 (0.74%) Data Structures
Operating Systems
1 103 (25.43%) Windows
2 72 (17.78%) Linux
3 49 (12.10%) Windows Server
4 44 (10.86%) Unix
5 28 (6.91%) Solaris
6 27 (6.67%) Windows Server 2008
7 24 (5.93%) OpenVMS
8 23 (5.68%) Windows 7
9 15 (3.70%) Windows Server 2003
10 14 (3.46%) Windows Server 2012
11 12 (2.96%) AIX
12 9 (2.22%) Red Hat Enterprise Linux
13 6 (1.48%) Windows XP
14 4 (0.99%) Oracle Linux
15 1 (0.25%) CentOS
15 1 (0.25%) Mac OS X
15 1 (0.25%) Windows 2000
Processes & Methodologies
1 280 (69.14%) ITIL
2 113 (27.90%) Agile Software Development
3 103 (25.43%) ITSM
4 92 (22.72%) Service Delivery
5 75 (18.52%) Programme Management
6 74 (18.27%) PRINCE2
7 65 (16.05%) Data Protection
7 65 (16.05%) Service Design
8 41 (10.12%) ITIL V3
9 40 (9.88%) Incident Management
9 40 (9.88%) Stakeholder Management
10 39 (9.63%) Project Management
11 37 (9.14%) Risk Management
12 35 (8.64%) Change Management
13 34 (8.40%) Problem Management
14 29 (7.16%) Security Management
15 26 (6.42%) Identity Access Management
16 25 (6.17%) Information Security
17 24 (5.93%) Performance Management
18 23 (5.68%) Mentoring
Programming Languages
1 30 (7.41%) PowerShell
2 27 (6.67%) SQL
3 23 (5.68%) Java
4 13 (3.21%) C#
4 13 (3.21%) PHP
5 11 (2.72%) JavaScript
6 10 (2.47%) C
7 9 (2.22%) COBOL
8 6 (1.48%) PL/SQL
9 5 (1.23%) JCL
9 5 (1.23%) Shell Script
9 5 (1.23%) T-SQL
10 4 (0.99%) Perl
10 4 (0.99%) VB.NET
11 3 (0.74%) VBA
12 1 (0.25%) Assembly Language
12 1 (0.25%) C++
12 1 (0.25%) Clojure
12 1 (0.25%) Groovy
12 1 (0.25%) Ruby
Qualifications
1 44 (10.86%) Security Cleared
2 41 (10.12%) ITIL Certification
3 22 (5.43%) Microsoft Certification
3 22 (5.43%) SC Cleared
4 16 (3.95%) CCNP
4 16 (3.95%) Cisco Certification
4 16 (3.95%) Degree
5 15 (3.70%) BC Cleared
6 11 (2.72%) MCP
7 10 (2.47%) MCSE
8 9 (2.22%) MCITP
9 6 (1.48%) CCNA
9 6 (1.48%) DV Cleared
9 6 (1.48%) MCSA
10 4 (0.99%) JNCIA
10 4 (0.99%) MCDST
10 4 (0.99%) MOS
10 4 (0.99%) RHCSA
11 3 (0.74%) CCIE
11 3 (0.74%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 45 (11.11%) SLA
2 15 (3.70%) ISO/IEC 27001
3 9 (2.22%) QA
4 6 (1.48%) COBIT
4 6 (1.48%) ISO 9000
4 6 (1.48%) PCI DSS
5 5 (1.23%) ISO 9001
6 3 (0.74%) Data Quality
6 3 (0.74%) Sarbanes-Oxley
System Software
1 81 (20.00%) Active Directory
2 17 (4.20%) VMware Infrastructure
3 9 (2.22%) XenApp
4 8 (1.98%) Microsoft App-V
5 7 (1.73%) Hyper-V
6 6 (1.48%) ProxySG
7 4 (0.99%) Veritas Cluster Server
7 4 (0.99%) Veritas Volume Manager
7 4 (0.99%) VMware ESX
7 4 (0.99%) vSphere
8 3 (0.74%) NDS
8 3 (0.74%) NetIQ eDirectory
9 1 (0.25%) Firmware
9 1 (0.25%) Microsoft Virtual Server
9 1 (0.25%) Virtual Servers
9 1 (0.25%) XenDesktop
Systems Management
1 32 (7.90%) SCCM
2 29 (7.16%) AirWatch
3 11 (2.72%) SCOrch
4 10 (2.47%) Puppet
5 6 (1.48%) Cacti
5 6 (1.48%) Nagios
5 6 (1.48%) NetBackup
6 5 (1.23%) Backup Exec
7 4 (0.99%) Failover Clustering
7 4 (0.99%) Red Hat Spacewalk
7 4 (0.99%) SCOM
8 2 (0.49%) Ganglia
8 2 (0.49%) Grafana
8 2 (0.49%) Graphite
8 2 (0.49%) HAProxy
8 2 (0.49%) Netcool
8 2 (0.49%) Packer
8 2 (0.49%) Systems Management Server (SMS)
8 2 (0.49%) Terraform
8 2 (0.49%) Uchiwa
Vendors
1 105 (25.93%) Microsoft
2 35 (8.64%) Cisco
3 31 (7.65%) Oracle
4 29 (7.16%) VMware
5 26 (6.42%) NetApp
6 20 (4.94%) Citrix
7 16 (3.95%) ServiceNow
8 15 (3.70%) Red Hat
9 14 (3.46%) Remedy
10 10 (2.47%) IBM
11 9 (2.22%) Atlassian
11 9 (2.22%) SAP
12 8 (1.98%) F5
12 8 (1.98%) Hitachi
12 8 (1.98%) Juniper
13 7 (1.73%) Cognizant
13 7 (1.73%) HP
13 7 (1.73%) IronPort
13 7 (1.73%) Polycom
13 7 (1.73%) Siemens
Manchester, Lancashire
onezeero.
Salary: £40000 per annum + bens
Posted: 11 hours ago
Manchester, Lancashire
Head Resourcing
Salary: £21000 - £30000 per annum + Benefits
Posted: 12 hours ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £20,000
Posted: 2 days ago
Liverpool, United Kingdom
Merseytravel
Salary: £17,912 - £20,146
Posted: 16 days ago
Warrington, Cheshire
Sopra Steria Recruitment
Salary: Unspecified Competitive salary + excellent benefits
Posted: 6 days ago
Manchester, Lancashire
Opus IT Consulting
Salary: £58000.00 - £60000.00 per annum + Car Allowance
Posted: Yesterday
Burnley, Lancashire
Omni RMS
Salary: £18000 per annum
Posted: 6 days ago
Stockport
Adria Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 19 days ago
Manchester, North West
Freshfields Bruckhaus Deringer
Posted: 20 days ago
Manchester
Freshfields Bruckhaus Deringer
Posted: 20 days ago
Manchester, North West, United Kingdom
Freshfields Bruckhaus Deringer
Salary: Competitive + Benefits
Posted: 20 days ago
Manchester
HM Revenue and Customs
Salary: £60,000 - £70,000 per year
Posted: 27 days ago