The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 41 52 -
Rank change year-on-year
+11 -
Permanent jobs citing Incident Management 18 14 0
As % of all permanent IT jobs located in Leicester 4.30% 3.58% -
As % of the Processes & Methodologies category 4.90% 4.23% -
Number of salaries quoted 15 14 0
Average salary £28,500 £38,000 -
Average salary % change year-on-year
-25.00% -
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
367 331 339
As % of all permanent IT jobs located in Leicester 87.59% 84.65% 81.49%
Number of salaries quoted 316 300 260
Average salary £42,500 £38,000 £37,000
Average salary % change year-on-year
+11.84% +2.70%
90% offered a salary of more than £28,950 £28,500 £27,850
10% offered a salary of more than £55,000 £45,000 £49,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Leicester

Incident Management
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Leicester region.

Incident Management Salary Trend in Leicester

Incident Management
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing Incident Management across the Leicester region over the 3 months to 19 September 2014.

Incident Management Salary Histogram in Leicester

Incident Management
Top 30 Related IT Skills in Leicester

For the 6 months to 19 September 2014, IT jobs across the Leicester region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 26 (65.00%) Change Management
2 18 (45.00%) ITIL
3 14 (35.00%) Windows
4 13 (32.50%) Problem Management
5 11 (27.50%) VoIP
5 11 (27.50%) WAN
6 10 (25.00%) Finance
7 9 (22.50%) Continuous Improvement
7 9 (22.50%) Cisco
8 8 (20.00%) Disaster Recovery
8 8 (20.00%) Microsoft
8 8 (20.00%) MPLS
8 8 (20.00%) Billing
8 8 (20.00%) Supplier Management
9 7 (17.50%) Windows Server 2012
9 7 (17.50%) Windows Server 2003
9 7 (17.50%) SLA
9 7 (17.50%) Linux
9 7 (17.50%) VBScript
10 6 (15.00%) Active Directory
10 6 (15.00%) Citrix
10 6 (15.00%) SCOM
10 6 (15.00%) XenApp
10 6 (15.00%) Retail
11 5 (12.50%) Service Delivery
11 5 (12.50%) VMware
11 5 (12.50%) Clustering
11 5 (12.50%) SQL Server 2005
11 5 (12.50%) Altiris
11 5 (12.50%) Exchange Server 2007

Incident Management
Top Related IT Skills in Leicester by Category

For the 6 months to 19 September 2014, IT jobs across the Leicester region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.50%) IIS
1 5 (12.50%) MS Exchange
1 5 (12.50%) Exchange Server 2007
1 5 (12.50%) Exchange Server 2010
1 5 (12.50%) Exchange Server 2013
2 4 (10.00%) SharePoint
3 1 (2.50%) Site Server
3 1 (2.50%) Lync
Applications
1 2 (5.00%) MS Excel
2 1 (2.50%) Spreadsheet
2 1 (2.50%) MS Office
Business Applications
1 1 (2.50%) SAP Retail
Cloud Services
1 1 (2.50%) Office 365
Communications & Networking
1 11 (27.50%) VoIP
1 11 (27.50%) WAN
2 8 (20.00%) MPLS
3 5 (12.50%) DNS
3 5 (12.50%) SAN
3 5 (12.50%) NetScaler
3 5 (12.50%) TCP/IP
3 5 (12.50%) Internet
4 3 (7.50%) PBX
5 2 (5.00%) LAN
5 2 (5.00%) Wireless
5 2 (5.00%) CTI
6 1 (2.50%) Firewall
6 1 (2.50%) Wi-Fi
6 1 (2.50%) PABX
6 1 (2.50%) Structured Cabling
6 1 (2.50%) WLAN
6 1 (2.50%) VPN
6 1 (2.50%) FTP
Database & Business Intelligence
1 5 (12.50%) SQL Server
1 5 (12.50%) SQL Server 2005
1 5 (12.50%) SQL Server 2008
1 5 (12.50%) SQL Server 2012
2 1 (2.50%) MS Access
General
1 10 (25.00%) Finance
2 8 (20.00%) Billing
3 6 (15.00%) Retail
4 4 (10.00%) Banking
5 2 (5.00%) Telecoms
6 1 (2.50%) French Language
Job Titles
1 11 (27.50%) Team Leader
2 6 (15.00%) Service Analyst
2 6 (15.00%) Service Desk Analyst
2 6 (15.00%) Analyst
3 5 (12.50%) Coordinator
3 5 (12.50%) Systems Engineer
3 5 (12.50%) Senior Systems Engineer
3 5 (12.50%) Network Team Leader
4 2 (5.00%) Cisco Engineer
4 2 (5.00%) Cisco Network Engineer
4 2 (5.00%) Service Desk Manager
4 2 (5.00%) Support Technician
4 2 (5.00%) Network Engineer
4 2 (5.00%) 3rd Line Support
4 2 (5.00%) 2nd Line Support
4 2 (5.00%) Service Manager
5 1 (2.50%) IT Support Technician
5 1 (2.50%) Technical Specialist
5 1 (2.50%) Systems Architect
5 1 (2.50%) Desktop Support Technician
Libraries, Frameworks & Software Standards
1 1 (2.50%) HTML
1 1 (2.50%) XML
Miscellaneous
1 5 (12.50%) Mainframe
1 5 (12.50%) Clustering
2 3 (7.50%) Management Information System
3 2 (5.00%) EPoS
3 2 (5.00%) IBM Mainframe
4 1 (2.50%) Fat Client
4 1 (2.50%) Thin Client
Operating Systems
1 14 (35.00%) Windows
2 7 (17.50%) Linux
2 7 (17.50%) Windows Server 2003
2 7 (17.50%) Windows Server 2012
3 5 (12.50%) Windows Server 2008
4 4 (10.00%) UNIX
5 2 (5.00%) Windows 7
6 1 (2.50%) Windows XP
Processes & Methodologies
1 26 (65.00%) Change Management
2 18 (45.00%) ITIL
3 13 (32.50%) Problem Management
4 9 (22.50%) Continuous Improvement
5 8 (20.00%) Supplier Management
5 8 (20.00%) Disaster Recovery
6 5 (12.50%) Service Delivery
6 5 (12.50%) Data Protection
6 5 (12.50%) Capacity Planning
7 3 (7.50%) Line Management
7 3 (7.50%) Business Intelligence
8 2 (5.00%) People Management
8 2 (5.00%) Service Desk Management
9 1 (2.50%) Contact Management
9 1 (2.50%) Migration
Programming Languages
1 7 (17.50%) VBScript
2 5 (12.50%) PowerShell
3 4 (10.00%) Java
3 4 (10.00%) SQL
4 2 (5.00%) VB
Qualifications
1 4 (10.00%) ITIL Certification
2 1 (2.50%) MCITP
2 1 (2.50%) Degree
2 1 (2.50%) MCP
2 1 (2.50%) MCSE
2 1 (2.50%) CCIE
2 1 (2.50%) CCNP
2 1 (2.50%) Cisco Certification
2 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 7 (17.50%) SLA
System Software
1 6 (15.00%) Active Directory
1 6 (15.00%) XenApp
2 5 (12.50%) VMware Infrastructure
2 5 (12.50%) vSphere
3 1 (2.50%) XenDesktop
Systems Management
1 6 (15.00%) SCOM
2 5 (12.50%) SCCM
Vendors
1 9 (22.50%) Cisco
2 8 (20.00%) Microsoft
3 6 (15.00%) Citrix
4 5 (12.50%) VMware
4 5 (12.50%) Altiris
4 5 (12.50%) HP
4 5 (12.50%) Dell
5 4 (10.00%) SAP
6 2 (5.00%) IBM
Leicester, Leicestershire
The People Network
Salary: £45000 - £60000 per annum + Bonus, Pension, Parking, Childcare
Posted: 4 days ago
Leicester, Leicestershire
Uniting Ambition
Salary: £38k - 41k per year + good bonus, overtime and package
Posted: 4 days ago
Leicester
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 22 days ago