The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 28 29 46
Rank change year-on-year
+1 +17
Permanent jobs citing Service Delivery 31 56 17
As % of all permanent IT jobs located in Leicester 7.18% 9.52% 3.87%
As % of the Processes & Methodologies category 9.17% 11.29% 5.00%
Number of salaries quoted 13 11 14
Average salary £30,000 £47,500 £28,500
Average salary % change year-on-year
-36.84% +66.66%
90% offered a salary of more than £28,428 £27,500 £27,000
10% offered a salary of more than £58,000 £50,776 £48,691
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Service Delivery
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
338 496 340
As % of all permanent IT jobs located in Leicester 78.24% 84.35% 77.45%
Number of salaries quoted 271 393 294
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £28,428 £27,500 £26,500
10% offered a salary of more than £52,000 £46,500 £50,000
UK excluding London average salary £43,000 £42,500 £40,000
% change year-on-year
+1.17% +6.25%

Service Delivery
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Leicester

Service Delivery
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Leicester region.

Service Delivery Salary Trend in Leicester

Service Delivery
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing Service Delivery across the Leicester region over the 3 months to 26 March 2015.

Service Delivery Salary Histogram in Leicester

Service Delivery
Top 30 Related IT Skills in Leicester

For the 6 months to 26 March 2015, IT jobs across the Leicester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 22 (51.16%) ITIL
2 20 (46.51%) Service Management
3 18 (41.86%) Finance
4 13 (30.23%) ITIL Certification
5 12 (27.91%) Microsoft
5 12 (27.91%) Sarbanes-Oxley
5 12 (27.91%) Change Management
6 10 (23.26%) MS Exchange
6 10 (23.26%) Lync
6 10 (23.26%) Unified Communications
7 9 (20.93%) Analytical Skills
8 7 (16.28%) Continuous Improvement
9 6 (13.95%) SLA
9 6 (13.95%) PABX
10 5 (11.63%) MS Excel
10 5 (11.63%) Management Information System
11 4 (9.30%) PBX
11 4 (9.30%) VoIP
11 4 (9.30%) BCP
11 4 (9.30%) Project Management
11 4 (9.30%) Data Security
11 4 (9.30%) Stakeholder Management
11 4 (9.30%) Business Continuity
11 4 (9.30%) Data Management
11 4 (9.30%) Performance Management
11 4 (9.30%) Exchange Server 2010
11 4 (9.30%) Business Continuity Planning
11 4 (9.30%) People Management
12 3 (6.98%) C#
12 3 (6.98%) .NET

Service Delivery
Top Related IT Skills in Leicester by Category

For the 6 months to 26 March 2015, IT jobs across the Leicester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 10 (23.26%) MS Exchange
1 10 (23.26%) Lync
2 4 (9.30%) Exchange Server 2010
3 1 (2.33%) SharePoint
Applications
1 5 (11.63%) MS Excel
2 1 (2.33%) MS PowerPoint
2 1 (2.33%) MS Project
2 1 (2.33%) MS Office
Communications & Networking
1 10 (23.26%) Unified Communications
2 6 (13.95%) PABX
3 4 (9.30%) PBX
3 4 (9.30%) VoIP
4 1 (2.33%) TCP/IP
4 1 (2.33%) DNS
Database & Business Intelligence
1 1 (2.33%) SQL Server
1 1 (2.33%) Oracle Reports
1 1 (2.33%) Relational Database
General
1 18 (41.86%) Finance
2 2 (4.65%) Retail
3 1 (2.33%) Billing
Job Titles
1 31 (72.09%) Analyst
2 15 (34.88%) Technical Analyst
3 12 (27.91%) Infrastructure Analyst
3 12 (27.91%) Change Analyst
4 6 (13.95%) Senior Analyst
4 6 (13.95%) Senior Technical Analyst
5 5 (11.63%) Service Manager
6 3 (6.98%) Service Analyst
6 3 (6.98%) Technical Manager
6 3 (6.98%) Technical Services Manager
7 2 (4.65%) IT Services Delivery Manager
7 2 (4.65%) Performance Analyst
7 2 (4.65%) Infrastructure Manager
7 2 (4.65%) IT Services Manager
7 2 (4.65%) MI Analyst
7 2 (4.65%) Services Delivery Manager
7 2 (4.65%) Delivery Manager
7 2 (4.65%) Service Performance Analyst
8 1 (2.33%) Support Manager
8 1 (2.33%) Support Team Leader
Libraries, Frameworks & Software Standards
1 3 (6.98%) .NET
2 1 (2.33%) EDI
Miscellaneous
1 9 (20.93%) Analytical Skills
2 5 (11.63%) Management Information System
3 2 (4.65%) Data Structures
4 1 (2.33%) PDA
4 1 (2.33%) Mainframe
Operating Systems
1 2 (4.65%) Windows
2 1 (2.33%) Linux
2 1 (2.33%) Android
2 1 (2.33%) UNIX
Processes & Methodologies
1 22 (51.16%) ITIL
2 20 (46.51%) Service Management
3 12 (27.91%) Change Management
4 7 (16.28%) Continuous Improvement
5 4 (9.30%) Business Continuity Planning
5 4 (9.30%) Performance Management
5 4 (9.30%) People Management
5 4 (9.30%) Data Security
5 4 (9.30%) BCP
5 4 (9.30%) Project Management
5 4 (9.30%) Stakeholder Management
5 4 (9.30%) Business Continuity
5 4 (9.30%) Data Management
6 3 (6.98%) Agile Software Development
6 3 (6.98%) Strategic Planning
6 3 (6.98%) Quality Management
6 3 (6.98%) ITIL V3
6 3 (6.98%) ITSM
6 3 (6.98%) Line Management
7 2 (4.65%) Supplier Management
Programming Languages
1 3 (6.98%) C#
2 2 (4.65%) SQL
2 2 (4.65%) VB
2 2 (4.65%) VBA
3 1 (2.33%) PL/SQL
Qualifications
1 13 (30.23%) ITIL Certification
2 1 (2.33%) PMP
2 1 (2.33%) PMI Certification
2 1 (2.33%) MCDST
2 1 (2.33%) Degree
2 1 (2.33%) Microsoft Certification
Quality Assurance & Compliance
1 12 (27.91%) Sarbanes-Oxley
2 6 (13.95%) SLA
System Software
1 2 (4.65%) Active Directory
2 1 (2.33%) vSphere
Systems Management
1 1 (2.33%) Nagios
Vendors
1 12 (27.91%) Microsoft
2 3 (6.98%) Business Objects
3 2 (4.65%) Oracle
4 1 (2.33%) SAP
4 1 (2.33%) Cisco
4 1 (2.33%) Retek
4 1 (2.33%) VMware