The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 43 66 53
Rank change year-on-year
+23 -13
Permanent jobs citing Service Delivery 12 12 5
As % of all permanent IT jobs located in Leicester 3.21% 2.12% 1.54%
As % of the Processes & Methodologies category 4.20% 2.59% 1.87%
Number of salaries quoted 3 12 3
Average salary £32,500 £47,500 £45,000
Average salary % change year-on-year
-31.57% +5.55%
90% offered a salary of more than £31,700 £32,750 £33,000
10% offered a salary of more than £39,405 £70,000 £53,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
286 464 267
As % of all permanent IT jobs located in Leicester 76.47% 81.83% 82.15%
Number of salaries quoted 249 390 248
Average salary £41,500 £38,000 £38,000
Average salary % change year-on-year
+9.21% -
90% offered a salary of more than £32,500 £29,500 £27,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Leicester

Service Delivery
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Leicester region.

Service Delivery Salary Trend in Leicester

Service Delivery
Top 30 Related IT Skills in Leicester

For the 6 months to 22 December 2014, IT jobs across the Leicester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 14 (48.28%) ITIL
2 9 (31.03%) Project Management
2 9 (31.03%) Finance
2 9 (31.03%) Microsoft
3 8 (27.59%) MS Excel
3 8 (27.59%) Change Management
4 7 (24.14%) Service Management
4 7 (24.14%) MS Exchange
4 7 (24.14%) MS Office
4 7 (24.14%) SQL
5 6 (20.69%) Java
5 6 (20.69%) WAN
5 6 (20.69%) Sarbanes-Oxley
5 6 (20.69%) Retail
6 5 (17.24%) MS PowerPoint
6 5 (17.24%) Stakeholder Management
6 5 (17.24%) ITIL Certification
6 5 (17.24%) MS Project
6 5 (17.24%) SAP
6 5 (17.24%) PRINCE2
6 5 (17.24%) Lync
6 5 (17.24%) Unified Communications
6 5 (17.24%) PABX
6 5 (17.24%) Analytical Skills
7 4 (13.79%) Incident Management
7 4 (13.79%) Problem Management
7 4 (13.79%) SharePoint
8 3 (10.34%) SLA
8 3 (10.34%) Microsoft Certification
8 3 (10.34%) Linux

Service Delivery
Top Related IT Skills in Leicester by Category

For the 6 months to 22 December 2014, IT jobs across the Leicester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (24.14%) MS Exchange
2 5 (17.24%) Lync
3 4 (13.79%) SharePoint
4 2 (6.90%) Exchange Server 2010
Applications
1 8 (27.59%) MS Excel
2 7 (24.14%) MS Office
3 5 (17.24%) MS Project
3 5 (17.24%) MS PowerPoint
Business Applications
1 1 (3.45%) SAP Retail
Cloud Services
1 2 (6.90%) Office 365
Communications & Networking
1 6 (20.69%) WAN
2 5 (17.24%) Unified Communications
2 5 (17.24%) PABX
3 2 (6.90%) Firewall
3 2 (6.90%) IP Telephony
3 2 (6.90%) VPN
3 2 (6.90%) LAN
4 1 (3.45%) DNS
4 1 (3.45%) FTP
4 1 (3.45%) TCP/IP
Database & Business Intelligence
1 2 (6.90%) Oracle Database
General
1 9 (31.03%) Finance
2 6 (20.69%) Retail
3 3 (10.34%) Manufacturing
4 1 (3.45%) Billing
Job Titles
1 13 (44.83%) Analyst
2 8 (27.59%) Infrastructure Analyst
3 6 (20.69%) Change Analyst
4 5 (17.24%) Senior Analyst
4 5 (17.24%) Technical Analyst
4 5 (17.24%) Resource Manager
4 5 (17.24%) Senior Technical Analyst
5 3 (10.34%) 2nd Line Support
5 3 (10.34%) Account Manager
5 3 (10.34%) Technical Account Manager
5 3 (10.34%) Technical Manager
6 2 (6.90%) Desktop Support
7 1 (3.45%) Desktop Support Technician
7 1 (3.45%) Technical Engineer
7 1 (3.45%) IT Services Manager
7 1 (3.45%) Web Engineer
7 1 (3.45%) Configuration Engineer
7 1 (3.45%) Desktop Technician
7 1 (3.45%) Support Technician
7 1 (3.45%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (3.45%) HTML
1 1 (3.45%) .NET
1 1 (3.45%) XML
Miscellaneous
1 5 (17.24%) Analytical Skills
2 2 (6.90%) EPoS
3 1 (3.45%) Management Information System
Operating Systems
1 3 (10.34%) Linux
2 2 (6.90%) Windows Server 2008
2 2 (6.90%) Windows Server 2012
2 2 (6.90%) Windows
Processes & Methodologies
1 14 (48.28%) ITIL
2 9 (31.03%) Project Management
3 8 (27.59%) Change Management
4 7 (24.14%) Service Management
5 5 (17.24%) PRINCE2
5 5 (17.24%) Stakeholder Management
6 4 (13.79%) Incident Management
6 4 (13.79%) Problem Management
7 3 (10.34%) Financial Analysis
7 3 (10.34%) Content Management
8 2 (6.90%) Disaster Recovery
8 2 (6.90%) Continuous Improvement
8 2 (6.90%) Performance Improvement
9 1 (3.45%) Change Control
9 1 (3.45%) Performance Analysis
9 1 (3.45%) DevOps
9 1 (3.45%) Line Management
9 1 (3.45%) User Acceptance Testing
9 1 (3.45%) Performance Management
9 1 (3.45%) OWASP
Programming Languages
1 7 (24.14%) SQL
2 6 (20.69%) Java
3 2 (6.90%) VBScript
3 2 (6.90%) VB
Qualifications
1 5 (17.24%) ITIL Certification
2 3 (10.34%) Microsoft Certification
3 1 (3.45%) MCITP
3 1 (3.45%) MCP
3 1 (3.45%) MCSE
Quality Assurance & Compliance
1 6 (20.69%) Sarbanes-Oxley
2 3 (10.34%) SLA
3 1 (3.45%) QA
System Software
1 2 (6.90%) Active Directory
1 2 (6.90%) VMware Infrastructure
1 2 (6.90%) Hyper-V
Systems Management
1 1 (3.45%) Nagios
Vendors
1 9 (31.03%) Microsoft
2 5 (17.24%) SAP
3 2 (6.90%) Oracle
3 2 (6.90%) VMware
Leicester
Hays IT - Uk Posting account
Salary: £28000.00 - £32000.00 per annum + Benefits
Posted: 11 days ago
Leicester, Leicestershire
De Montfort University
Posted: 24 days ago