The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 38 49 61
Rank change year-on-year
+11 +12
Permanent jobs citing Service Delivery 20 11 6
As % of all permanent IT jobs located in Leicester 4.27% 2.89% 1.26%
As % of the Processes & Methodologies category 5.25% 3.45% 1.63%
Number of salaries quoted 14 11 6
Average salary £36,500 £35,309 £40,000
Average salary % change year-on-year
+3.37% -11.72%
90% offered a salary of more than £23,000 £19,500 £33,500
10% offered a salary of more than £52,000 £45,000 £46,250
UK excluding London average salary £44,000 £44,250 £42,500
% change year-on-year
-0.56% +4.11%
Service Delivery
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
381 319 369
As % of all permanent IT jobs located in Leicester 81.41% 83.73% 77.68%
Number of salaries quoted 329 281 286
Average salary £42,500 £38,000 £37,000
Average salary % change year-on-year
+11.84% +2.70%
90% offered a salary of more than £28,500 £27,000 £27,500
10% offered a salary of more than £57,500 £43,500 £45,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Leicester

Service Delivery
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Leicester region.

Service Delivery Salary Trend in Leicester

Service Delivery
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing Service Delivery across the Leicester region over the 3 months to 20 August 2014.

Service Delivery Salary Histogram in Leicester

Service Delivery
Top 30 Related IT Skills in Leicester

For the 6 months to 20 August 2014, IT jobs across the Leicester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 27 (45.00%) Project Management
2 22 (36.67%) ITIL
3 15 (25.00%) Service Management
3 15 (25.00%) ITSM
4 11 (18.33%) SLA
5 10 (16.67%) Finance
5 10 (16.67%) Financial Analysis
5 10 (16.67%) Continuous Improvement
6 9 (15.00%) Change Management
6 9 (15.00%) PRINCE2
7 8 (13.33%) MS Office
7 8 (13.33%) Process Management
7 8 (13.33%) Stakeholder Management
8 7 (11.67%) Microsoft
8 7 (11.67%) Business Development
8 7 (11.67%) Degree
9 6 (10.00%) SQL
10 5 (8.33%) SAP
10 5 (8.33%) Java
10 5 (8.33%) MS Excel
10 5 (8.33%) SharePoint
10 5 (8.33%) WAN
10 5 (8.33%) Incident Management
10 5 (8.33%) Retail
11 4 (6.67%) Problem Management
11 4 (6.67%) Wireless
12 3 (5.00%) Security Management
12 3 (5.00%) Handset
12 3 (5.00%) MS Project
12 3 (5.00%) Content Management

Service Delivery
Top Related IT Skills in Leicester by Category

For the 6 months to 20 August 2014, IT jobs across the Leicester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.33%) SharePoint
2 1 (1.67%) MS Exchange
2 1 (1.67%) Site Server
2 1 (1.67%) Lync
2 1 (1.67%) Exchange Server 2010
Applications
1 8 (13.33%) MS Office
2 5 (8.33%) MS Excel
3 3 (5.00%) MS PowerPoint
3 3 (5.00%) MS Project
Business Applications
1 1 (1.67%) SAP Retail
Cloud Services
1 2 (3.33%) Office 365
Communications & Networking
1 5 (8.33%) WAN
2 4 (6.67%) Wireless
3 2 (3.33%) LAN
3 2 (3.33%) VPN
4 1 (1.67%) Firewall
4 1 (1.67%) Wi-Fi
4 1 (1.67%) WLAN
4 1 (1.67%) FTP
4 1 (1.67%) IP Telephony
4 1 (1.67%) PABX
4 1 (1.67%) Structured Cabling
Database & Business Intelligence
1 1 (1.67%) Oracle Database
General
1 10 (16.67%) Finance
2 5 (8.33%) Retail
3 2 (3.33%) Multimedia
3 2 (3.33%) Manufacturing
Job Titles
1 15 (25.00%) Technical Manager
2 10 (16.67%) Technical Account Manager
2 10 (16.67%) Account Manager
3 7 (11.67%) Service Manager
3 7 (11.67%) Desktop Technician
4 6 (10.00%) 2nd Line Support
4 6 (10.00%) Consultant
5 5 (8.33%) Desktop Support
5 5 (8.33%) Technical Consultant
6 4 (6.67%) Analyst
6 4 (6.67%) IT Support
7 3 (5.00%) Resource Manager
7 3 (5.00%) Technical Services Manager
8 2 (3.33%) Portfolio Manager
8 2 (3.33%) Technical Architect
8 2 (3.33%) Architect
8 2 (3.33%) Trainer
8 2 (3.33%) Commercial Manager
8 2 (3.33%) Support Technician
8 2 (3.33%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (1.67%) HTML
1 1 (1.67%) XML
Miscellaneous
1 3 (5.00%) Handset
2 2 (3.33%) EPoS
3 1 (1.67%) Thin Client
3 1 (1.67%) Management Information System
3 1 (1.67%) Fat Client
Operating Systems
1 2 (3.33%) Windows
2 1 (1.67%) Linux
2 1 (1.67%) Windows Server 2008
2 1 (1.67%) Windows 7
2 1 (1.67%) Windows Server 2012
Processes & Methodologies
1 27 (45.00%) Project Management
2 22 (36.67%) ITIL
3 15 (25.00%) Service Management
3 15 (25.00%) ITSM
4 10 (16.67%) Financial Analysis
4 10 (16.67%) Continuous Improvement
5 9 (15.00%) Change Management
5 9 (15.00%) PRINCE2
6 8 (13.33%) Process Management
6 8 (13.33%) Stakeholder Management
7 7 (11.67%) Business Development
8 5 (8.33%) Incident Management
9 4 (6.67%) Problem Management
10 3 (5.00%) Content Management
10 3 (5.00%) Process Improvement
10 3 (5.00%) Security Management
10 3 (5.00%) Software Distribution
10 3 (5.00%) Infrastructure Management
11 1 (1.67%) Migration
11 1 (1.67%) Disaster Recovery
Programming Languages
1 6 (10.00%) SQL
2 5 (8.33%) Java
3 2 (3.33%) VBScript
3 2 (3.33%) VB
Qualifications
1 7 (11.67%) Degree
2 2 (3.33%) Microsoft Certification
3 1 (1.67%) ITIL Certification
3 1 (1.67%) MCITP
3 1 (1.67%) MCP
3 1 (1.67%) MCSE
Quality Assurance & Compliance
1 11 (18.33%) SLA
System Software
1 1 (1.67%) Active Directory
1 1 (1.67%) VMware Infrastructure
1 1 (1.67%) Hyper-V
1 1 (1.67%) XenApp
1 1 (1.67%) XenDesktop
Vendors
1 7 (11.67%) Microsoft
2 5 (8.33%) SAP
3 1 (1.67%) Oracle
3 1 (1.67%) Citrix
3 1 (1.67%) VMware