The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 39 30 51
Rank change year-on-year
-9 +21
Permanent jobs citing Service Delivery 15 27 33
As % of all permanent IT jobs located in Leicester 3.96% 6.80% 6.09%
As % of the Processes & Methodologies category 4.56% 8.60% 6.92%
Number of salaries quoted 9 9 17
Average salary £41,543 £32,500 £47,500
Average salary % change year-on-year
+27.82% -31.57%
90% offered a salary of more than £34,900 £29,700 £30,500
10% offered a salary of more than £43,000 £52,000 £50,776
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
329 314 477
As % of all permanent IT jobs located in Leicester 86.81% 79.09% 88.01%
Number of salaries quoted 287 255 387
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £30,450 £30,000 £30,000
10% offered a salary of more than £72,500 £50,776 £55,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Leicester

Service Delivery
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Leicester region.

Service Delivery Salary Trend in Leicester

Service Delivery
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing Service Delivery across the Leicester region over the 3 months to 13 February 2016.

Service Delivery Salary Histogram in Leicester

Service Delivery
Top 30 Related IT Skills in Leicester

For the 6 months to 13 February 2016, IT jobs across the Leicester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 15 (48.39%) Service Management
2 13 (41.94%) Continuous Improvement
3 10 (32.26%) ITIL
4 8 (25.81%) Windows
4 8 (25.81%) Microsoft
5 7 (22.58%) Finance
5 7 (22.58%) MS Office
5 7 (22.58%) MS Excel
5 7 (22.58%) SLA
5 7 (22.58%) Time Management
6 6 (19.35%) Active Directory
6 6 (19.35%) Citrix
7 5 (16.13%) Apple iOS
7 5 (16.13%) Exchange Server 2010
7 5 (16.13%) Blackberry
7 5 (16.13%) Legal
7 5 (16.13%) Migration
7 5 (16.13%) Change Management
7 5 (16.13%) VPN
7 5 (16.13%) Windows XP
7 5 (16.13%) MS Exchange
7 5 (16.13%) Exchange Server 2003
7 5 (16.13%) Windows 8
8 4 (12.90%) Performance Management
8 4 (12.90%) Degree
8 4 (12.90%) Management Information System
8 4 (12.90%) ITIL Certification
9 3 (9.68%) Internet
9 3 (9.68%) Configuration Management
9 3 (9.68%) Quality Management

Service Delivery
Top Related IT Skills in Leicester by Category

For the 6 months to 13 February 2016, IT jobs across the Leicester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.13%) Exchange Server 2003
1 5 (16.13%) Exchange Server 2010
1 5 (16.13%) MS Exchange
Applications
1 7 (22.58%) MS Excel
1 7 (22.58%) MS Office
2 1 (3.23%) MS PowerPoint
2 1 (3.23%) MS Project
Business Applications
1 1 (3.23%) MetaTrader
Cloud Services
1 1 (3.23%) Microsoft Azure
Communications & Networking
1 5 (16.13%) VPN
2 3 (9.68%) Internet
3 1 (3.23%) Intranet
3 1 (3.23%) LAN
3 1 (3.23%) WAN
Database & Business Intelligence
1 2 (6.45%) SQL Server
2 1 (3.23%) BusinessObjects
2 1 (3.23%) BusinessObjects XI
2 1 (3.23%) Data Warehouse
2 1 (3.23%) MS Access
2 1 (3.23%) MySQL
2 1 (3.23%) Oracle Reports
2 1 (3.23%) Relational Database
2 1 (3.23%) SAP BI
2 1 (3.23%) SQL Server 2005
2 1 (3.23%) SQL Server 2008
2 1 (3.23%) SQL Server Analysis Services
2 1 (3.23%) SQL Server Integration Services
2 1 (3.23%) SQL Server Reporting Services
Development Applications
1 1 (3.23%) Dreamweaver
General
1 7 (22.58%) Finance
2 5 (16.13%) Legal
3 1 (3.23%) Banking
3 1 (3.23%) Marketing
3 1 (3.23%) Retail
Job Titles
1 11 (35.48%) Analyst
2 10 (32.26%) Service Manager
3 6 (19.35%) Service Design Manager
3 6 (19.35%) Service Transition Manager
3 6 (19.35%) Transition Manager
4 4 (12.90%) Service Analyst
4 4 (12.90%) Services Delivery Manager
5 3 (9.68%) Configuration Engineer
5 3 (9.68%) IT Director
5 3 (9.68%) Senior Configuration Engineer
5 3 (9.68%) Service Delivery Director
5 3 (9.68%) Services Director
6 2 (6.45%) E-Commerce Engineer
6 2 (6.45%) ITIL Manager
6 2 (6.45%) ITIL Service Delivery Manager
6 2 (6.45%) ITIL Service Design Manager
6 2 (6.45%) ITIL Service Manager
6 2 (6.45%) Senior Technical Analyst
6 2 (6.45%) Technical Analyst
6 2 (6.45%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 3 (9.68%) .NET
2 1 (3.23%) CSS
2 1 (3.23%) HTML
2 1 (3.23%) SAP XI
2 1 (3.23%) XML
Miscellaneous
1 5 (16.13%) Blackberry
2 4 (12.90%) Management Information System
3 3 (9.68%) BYOD
4 2 (6.45%) Analytical Skills
5 1 (3.23%) Data Centre
5 1 (3.23%) Driving Licence
5 1 (3.23%) Handset
5 1 (3.23%) PMI
5 1 (3.23%) Statistics
Operating Systems
1 8 (25.81%) Windows
2 5 (16.13%) Apple iOS
2 5 (16.13%) Windows 8
2 5 (16.13%) Windows XP
3 1 (3.23%) AIX
3 1 (3.23%) Linux
3 1 (3.23%) Red Hat Enterprise Linux
3 1 (3.23%) Windows Server
3 1 (3.23%) Windows Server 2003
3 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 15 (48.39%) Service Management
2 13 (41.94%) Continuous Improvement
3 10 (32.26%) ITIL
4 7 (22.58%) Time Management
5 5 (16.13%) Change Management
5 5 (16.13%) Migration
6 4 (12.90%) Performance Management
7 3 (9.68%) Agile Software Development
7 3 (9.68%) Business Development
7 3 (9.68%) Change Control
7 3 (9.68%) Configuration Management
7 3 (9.68%) DevOps
7 3 (9.68%) E-Commerce
7 3 (9.68%) OWASP
7 3 (9.68%) Performance Analysis
7 3 (9.68%) Quality Management
7 3 (9.68%) User Acceptance Testing
8 2 (6.45%) Business Intelligence
8 2 (6.45%) Project Management
8 2 (6.45%) Stakeholder Management
Programming Languages
1 3 (9.68%) Java
1 3 (9.68%) SQL
2 1 (3.23%) PHP
2 1 (3.23%) VBA
Qualifications
1 4 (12.90%) Degree
1 4 (12.90%) ITIL Certification
2 1 (3.23%) PMI Certification
Quality Assurance & Compliance
1 7 (22.58%) SLA
2 3 (9.68%) QA
System Software
1 6 (19.35%) Active Directory
2 2 (6.45%) Microsoft App-V
3 1 (3.23%) Citrix Presentation Server
3 1 (3.23%) VMware Infrastructure
3 1 (3.23%) XenApp
Vendors
1 8 (25.81%) Microsoft
2 6 (19.35%) Citrix
3 2 (6.45%) Oracle
4 1 (3.23%) IBM
4 1 (3.23%) Red Hat
4 1 (3.23%) SAP
4 1 (3.23%) VMware