The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 65 71 89
Rank change year-on-year
+6 +18
Permanent jobs citing Incident Management 16 12 1
As % of all permanent IT jobs located in Leicestershire 1.82% 1.71% 0.12%
As % of the Processes & Methodologies category 2.17% 2.12% 0.16%
Number of salaries quoted 15 12 1
Average salary £23,000 £38,000 £42,500
Average salary % change year-on-year
-39.47% -10.58%
UK excluding London average salary £40,000 £37,500 £35,250
% change year-on-year
+6.66% +6.38%
Incident Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
738 566 636
As % of all permanent IT jobs located in Leicestershire 83.77% 80.63% 77.37%
Number of salaries quoted 624 503 532
Average salary £40,000 £38,000 £37,300
Average salary % change year-on-year
+5.26% +1.87%
90% offered a salary of more than £29,500 £27,500 £27,500
10% offered a salary of more than £57,500 £47,500 £46,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Leicestershire

Incident Management
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Leicestershire region.

Incident Management Salary Trend in Leicestershire

Incident Management
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Incident Management across the Leicestershire region over the 3 months to 22 August 2014.

Incident Management Salary Histogram in Leicestershire

Incident Management
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Leicestershire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +2 13 £22,875 -39.80%
Hinckley - 2 £57,256 -
Incident Management
East Midlands

Incident Management
Top 30 Related IT Skills in Leicestershire

For the 6 months to 22 August 2014, IT jobs across the Leicestershire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 18 (51.43%) Change Management
2 13 (37.14%) ITIL
3 11 (31.43%) Windows
3 11 (31.43%) WAN
4 10 (28.57%) Problem Management
5 9 (25.71%) Cisco
5 9 (25.71%) Finance
6 8 (22.86%) MPLS
6 8 (22.86%) Microsoft
6 8 (22.86%) VoIP
6 8 (22.86%) Supplier Management
6 8 (22.86%) Billing
7 7 (20.00%) Linux
7 7 (20.00%) VBScript
7 7 (20.00%) SLA
8 6 (17.14%) Citrix
8 6 (17.14%) XenApp
9 5 (14.29%) Windows Server 2008
9 5 (14.29%) SQL Server 2008
9 5 (14.29%) Data Protection
9 5 (14.29%) VMware Infrastructure
9 5 (14.29%) PowerShell
9 5 (14.29%) vSphere
9 5 (14.29%) Capacity Planning
9 5 (14.29%) Exchange Server 2010
9 5 (14.29%) NetScaler
9 5 (14.29%) SQL Server 2012
9 5 (14.29%) Windows Server 2012
9 5 (14.29%) Exchange Server 2013
9 5 (14.29%) Altiris

Incident Management
Top Related IT Skills in Leicestershire by Category

For the 6 months to 22 August 2014, IT jobs across the Leicestershire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (14.29%) Exchange Server 2010
1 5 (14.29%) Exchange Server 2013
1 5 (14.29%) Exchange Server 2007
1 5 (14.29%) IIS
1 5 (14.29%) MS Exchange
2 4 (11.43%) SharePoint
3 1 (2.86%) Lync
3 1 (2.86%) Site Server
Applications
1 2 (5.71%) MS Excel
2 1 (2.86%) Spreadsheet
2 1 (2.86%) MS Office
Business Applications
1 1 (2.86%) SAP Retail
Cloud Services
1 1 (2.86%) Office 365
Communications & Networking
1 11 (31.43%) WAN
2 8 (22.86%) MPLS
2 8 (22.86%) VoIP
3 5 (14.29%) NetScaler
3 5 (14.29%) SAN
3 5 (14.29%) Internet
3 5 (14.29%) TCP/IP
3 5 (14.29%) DNS
4 2 (5.71%) LAN
4 2 (5.71%) Wireless
4 2 (5.71%) Network Security
5 1 (2.86%) PABX
5 1 (2.86%) Structured Cabling
5 1 (2.86%) Wi-Fi
5 1 (2.86%) Firewall
5 1 (2.86%) WLAN
5 1 (2.86%) FTP
5 1 (2.86%) VPN
Database & Business Intelligence
1 5 (14.29%) SQL Server 2008
1 5 (14.29%) SQL Server 2012
1 5 (14.29%) SQL Server 2005
1 5 (14.29%) SQL Server
2 1 (2.86%) MS Access
General
1 9 (25.71%) Finance
2 8 (22.86%) Billing
3 3 (8.57%) Retail
4 2 (5.71%) Banking
5 1 (2.86%) French Language
Job Titles
1 11 (31.43%) Team Leader
2 9 (25.71%) Analyst
3 7 (20.00%) Service Desk Analyst
3 7 (20.00%) Service Analyst
4 5 (14.29%) Network Team Leader
4 5 (14.29%) Systems Engineer
4 5 (14.29%) Senior Systems Engineer
5 2 (5.71%) Support Technician
5 2 (5.71%) 3rd Line Support
5 2 (5.71%) 2nd Line Support
5 2 (5.71%) Network Engineer
5 2 (5.71%) Cisco Engineer
5 2 (5.71%) Cisco Network Engineer
5 2 (5.71%) Service Desk Manager
5 2 (5.71%) Service Manager
5 2 (5.71%) Senior Analyst
6 1 (2.86%) IT Support
6 1 (2.86%) Desktop Technician
6 1 (2.86%) 3rd Line Support Technician
6 1 (2.86%) IT Support Technician
Libraries, Frameworks & Software Standards
1 1 (2.86%) XML
1 1 (2.86%) HTML
Miscellaneous
1 5 (14.29%) Clustering
1 5 (14.29%) Mainframe
2 3 (8.57%) Management Information System
3 2 (5.71%) EPoS
3 2 (5.71%) IBM Mainframe
3 2 (5.71%) SCADA
4 1 (2.86%) Fat Client
4 1 (2.86%) Thin Client
Operating Systems
1 11 (31.43%) Windows
2 7 (20.00%) Linux
3 5 (14.29%) Windows Server 2008
3 5 (14.29%) Windows Server 2012
3 5 (14.29%) Windows Server 2003
4 4 (11.43%) UNIX
5 2 (5.71%) Windows 7
6 1 (2.86%) Windows XP
Processes & Methodologies
1 18 (51.43%) Change Management
2 13 (37.14%) ITIL
3 10 (28.57%) Problem Management
4 8 (22.86%) Supplier Management
5 5 (14.29%) Data Protection
5 5 (14.29%) Capacity Planning
5 5 (14.29%) Service Delivery
5 5 (14.29%) Disaster Recovery
6 4 (11.43%) Continuous Improvement
7 3 (8.57%) Business Intelligence
8 2 (5.71%) Cyber Security
8 2 (5.71%) Service Desk Management
8 2 (5.71%) SIEM
9 1 (2.86%) Migration
Programming Languages
1 7 (20.00%) VBScript
2 5 (14.29%) PowerShell
3 4 (11.43%) Java
3 4 (11.43%) SQL
4 2 (5.71%) VB
Qualifications
1 4 (11.43%) ITIL Certification
2 2 (5.71%) GIAC
2 2 (5.71%) CEH
3 1 (2.86%) MCITP
3 1 (2.86%) Degree
3 1 (2.86%) Cisco Certification
3 1 (2.86%) Microsoft Certification
3 1 (2.86%) MCSE
3 1 (2.86%) MCP
3 1 (2.86%) CCIE
3 1 (2.86%) CCNP
Quality Assurance & Compliance
1 7 (20.00%) SLA
System Software
1 6 (17.14%) XenApp
2 5 (14.29%) VMware Infrastructure
2 5 (14.29%) vSphere
2 5 (14.29%) Active Directory
3 2 (5.71%) Snort
4 1 (2.86%) XenDesktop
Systems Management
1 5 (14.29%) SCCM
1 5 (14.29%) SCOM
Vendors
1 9 (25.71%) Cisco
2 8 (22.86%) Microsoft
3 6 (17.14%) Citrix
4 5 (14.29%) Altiris
4 5 (14.29%) VMware
4 5 (14.29%) HP
4 5 (14.29%) Dell
5 4 (11.43%) SAP
6 2 (5.71%) IBM
6 2 (5.71%) Sourcefire
6 2 (5.71%) ArcSight