The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 45 63 51
Rank change year-on-year
+18 -12
Permanent jobs citing Service Management 12 5 16
As % of all permanent IT jobs located in Leicester 2.88% 1.26% 3.82%
As % of the Processes & Methodologies category 3.30% 1.49% 4.68%
Number of salaries quoted 7 5 16
Average salary £43,401 £65,000 £33,479
Average salary % change year-on-year
-33.23% +94.15%
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
364 336 342
As % of all permanent IT jobs located in Leicester 87.50% 84.63% 81.62%
Number of salaries quoted 313 303 263
Average salary £42,500 £38,000 £37,000
Average salary % change year-on-year
+11.84% +2.70%
90% offered a salary of more than £28,905 £28,950 £28,000
10% offered a salary of more than £57,500 £45,000 £47,650
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicester

Service Management
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leicester region.

Service Management Salary Trend in Leicester

Service Management
Top 26 Related IT Skills in Leicester

For the 6 months to 22 September 2014, IT jobs across the Leicester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 26 (100.00%) ITIL
2 19 (73.08%) Change Management
3 15 (57.69%) ITSM
3 15 (57.69%) Service Delivery
4 14 (53.85%) Project Management
5 12 (46.15%) PRINCE2
5 12 (46.15%) Degree
6 11 (42.31%) Release Management
7 8 (30.77%) SLA
7 8 (30.77%) Process Management
7 8 (30.77%) Continuous Improvement
8 7 (26.92%) ITIL V3
9 6 (23.08%) Agile Software Development
9 6 (23.08%) Validation
10 5 (19.23%) Windows Server 2008
10 5 (19.23%) Mainframe
10 5 (19.23%) Windows Server 2003
10 5 (19.23%) Middleware
10 5 (19.23%) Windows
10 5 (19.23%) Linux
11 3 (11.54%) Banking
11 3 (11.54%) Process Improvement
12 2 (7.69%) Microsoft Virtual Server
12 2 (7.69%) Finance
12 2 (7.69%) Microsoft
13 1 (3.85%) Supplier Management

Service Management
Top Related IT Skills in Leicester by Category

For the 6 months to 22 September 2014, IT jobs across the Leicester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

General
1 3 (11.54%) Banking
2 2 (7.69%) Finance
Job Titles
1 6 (23.08%) Change and Release Manager
1 6 (23.08%) Consultant
1 6 (23.08%) Release Manager
1 6 (23.08%) Change Manager
2 5 (19.23%) Technical Consultant
3 4 (15.38%) Analyst
3 4 (15.38%) Service Manager
3 4 (15.38%) Release Analyst
4 3 (11.54%) Technical Manager
4 3 (11.54%) Technical Services Manager
5 1 (3.85%) IT Consultant
5 1 (3.85%) Software Engineer
5 1 (3.85%) Services Delivery Consultant
5 1 (3.85%) IT Services Manager
Libraries, Frameworks & Software Standards
1 5 (19.23%) Middleware
Miscellaneous
1 5 (19.23%) Mainframe
Operating Systems
1 5 (19.23%) Windows Server 2008
1 5 (19.23%) Windows Server 2003
1 5 (19.23%) Windows
1 5 (19.23%) Linux
Processes & Methodologies
1 26 (100.00%) ITIL
2 19 (73.08%) Change Management
3 15 (57.69%) ITSM
3 15 (57.69%) Service Delivery
4 14 (53.85%) Project Management
5 12 (46.15%) PRINCE2
6 11 (42.31%) Release Management
7 8 (30.77%) Process Management
7 8 (30.77%) Continuous Improvement
8 7 (26.92%) ITIL V3
9 6 (23.08%) Agile Software Development
9 6 (23.08%) Validation
10 3 (11.54%) Process Improvement
11 1 (3.85%) Supplier Management
Qualifications
1 12 (46.15%) Degree
Quality Assurance & Compliance
1 8 (30.77%) SLA
System Software
1 2 (7.69%) Microsoft Virtual Server
Vendors
1 2 (7.69%) Microsoft