The first table below looks at the demand for Service Management skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leicester region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Service Management
Rank 51 53 36
Rank change year-on-year
+2 -17
Permanent jobs citing Service Management 9 6 11
As % of all permanent IT jobs located in Leicester 2.466% 1.463% 3.846%
As % of the Processes & Methodologies category 3.158% 1.948% 5.670%
Number of salaries quoted 8 4 5
Average salary £43,550 £29,750 £41,396
Average salary % change year-on-year
+46.38% -28.13%
90% offered a salary of more than £35,000 £26,449 £27,400
10% offered a salary of more than £45,000 £37,600 £41,562
UK excluding London average salary £42,500 £42,500 £44,000
% change year-on-year
- -3.40%
All Processes & Methodologies
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
285 308 194
As % of all permanent IT jobs located in Leicester 78.08% 75.12% 67.83%
Number of salaries quoted 243 264 167
Average salary £38,000 £35,000 £39,000
Average salary % change year-on-year
+8.57% -10.25%
90% offered a salary of more than £27,500 £25,000 £24,500
10% offered a salary of more than £50,000 £60,000 £45,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Leicestershire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

Leicester Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leicester region.

Leicester Service Management Salary Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Leicester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 13 (81.25%) ITIL
2 8 (50.00%) SLA
2 8 (50.00%) Service Delivery
2 8 (50.00%) Change Management
3 7 (43.75%) PRINCE2
4 5 (31.25%) Microsoft Certification
4 5 (31.25%) Degree
5 3 (18.75%) MS Exchange
5 3 (18.75%) Project Management
5 3 (18.75%) ITIL Certification
5 3 (18.75%) Windows
5 3 (18.75%) Microsoft
5 3 (18.75%) MCP
5 3 (18.75%) Strategic Planning
5 3 (18.75%) Exchange Server 2007
5 3 (18.75%) Windows Server 2008
5 3 (18.75%) Windows 7
5 3 (18.75%) Change Control
6 2 (12.50%) Stakeholder Engagement
6 2 (12.50%) ITIL V3
6 2 (12.50%) ITIL V2
6 2 (12.50%) Budget Control
6 2 (12.50%) Release Management
6 2 (12.50%) PRINCE2 Practitioner
6 2 (12.50%) Incident Management
6 2 (12.50%) ITSM
6 2 (12.50%) Finance
6 2 (12.50%) Validation
6 2 (12.50%) MBA
6 2 (12.50%) Citrix

Service Management
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Leicester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) MS Exchange
1 3 (18.75%) Exchange Server 2007
2 2 (12.50%) SharePoint
General
1 2 (12.50%) Finance
2 1 (6.250%) Retail
Job Titles
1 8 (50.00%) Service Manager
2 4 (25.00%) Analyst
3 3 (18.75%) IT Support Analyst
3 3 (18.75%) Delivery Manager
3 3 (18.75%) Support Analyst
3 3 (18.75%) Services Delivery Manager
3 3 (18.75%) IT Support
4 2 (12.50%) Service Support Manager
4 2 (12.50%) Senior Service Manager
4 2 (12.50%) Head of IT
4 2 (12.50%) Release Manager
4 2 (12.50%) Support Manager
4 2 (12.50%) Change Manager
4 2 (12.50%) Senior Manager
5 1 (6.250%) Services Delivery Analyst
5 1 (6.250%) Transition Manager
5 1 (6.250%) Service Analyst
5 1 (6.250%) Service Transition Manager
Operating Systems
1 3 (18.75%) Windows
1 3 (18.75%) Windows Server 2008
1 3 (18.75%) Windows 7
Processes & Methodologies
1 13 (81.25%) ITIL
2 8 (50.00%) Service Delivery
2 8 (50.00%) Change Management
3 7 (43.75%) PRINCE2
4 3 (18.75%) Project Management
4 3 (18.75%) Strategic Planning
4 3 (18.75%) Change Control
5 2 (12.50%) Stakeholder Engagement
5 2 (12.50%) ITIL V3
5 2 (12.50%) ITIL V2
5 2 (12.50%) Budget Control
5 2 (12.50%) Release Management
5 2 (12.50%) Incident Management
5 2 (12.50%) ITSM
5 2 (12.50%) Validation
5 2 (12.50%) Configuration Management
6 1 (6.250%) Stakeholder Management
6 1 (6.250%) Logistics
6 1 (6.250%) Business Analysis
6 1 (6.250%) Supplier Management
Qualifications
1 5 (31.25%) Microsoft Certification
1 5 (31.25%) Degree
2 3 (18.75%) ITIL Certification
2 3 (18.75%) MCP
3 2 (12.50%) PRINCE2 Practitioner
3 2 (12.50%) MBA
3 2 (12.50%) MCSE
3 2 (12.50%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (50.00%) SLA
Vendors
1 3 (18.75%) Microsoft
2 2 (12.50%) Citrix
Leicester, Leicestershire
The successful Service Design Manager / Service Transition Manager will come from an extremely strong IT Service Management background with key experience of day to day Service Design and...
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus benefits and car allowance
Posted: 18 June 2013