The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 44 47 56
Rank change year-on-year
+3 +9
Permanent jobs citing Service Management 14 12 5
As % of all permanent IT jobs located in Leicester 3.34% 2.56% 1.33%
As % of the Processes & Methodologies category 3.63% 2.93% 1.54%
Number of salaries quoted 11 8 5
Average salary £42,500 £43,401 £45,000
Average salary % change year-on-year
-2.07% -3.55%
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
386 410 324
As % of all permanent IT jobs located in Leicester 92.12% 87.61% 85.94%
Number of salaries quoted 306 347 291
Average salary £38,000 £42,500 £38,000
Average salary % change year-on-year
-10.58% +11.84%
90% offered a salary of more than £27,500 £30,000 £27,350
10% offered a salary of more than £54,841 £45,000 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicester

Service Management
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leicester region.

Service Management Salary Trend in Leicester

Service Management
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing Service Management across the Leicester region over the 3 months to 2 September 2015.

Service Management Salary Histogram in Leicester

Service Management
Top 30 Related IT Skills in Leicester

For the 6 months to 2 September 2015, IT jobs across the Leicester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 26 (74.29%) ITIL
2 20 (57.14%) Service Delivery
3 13 (37.14%) Continuous Improvement
4 11 (31.43%) ITIL Certification
4 11 (31.43%) Finance
5 10 (28.57%) Incident Management
5 10 (28.57%) Microsoft
6 9 (25.71%) SLA
6 9 (25.71%) Project Management
7 7 (20.00%) Degree
8 6 (17.14%) Problem Management
8 6 (17.14%) Strategic Planning
8 6 (17.14%) ITSM
8 6 (17.14%) Quality Management
8 6 (17.14%) People Management
9 5 (14.29%) Analytical Skills
10 4 (11.43%) ITIL V3
10 4 (11.43%) Management Information System
10 4 (11.43%) Time Management
10 4 (11.43%) MS Excel
10 4 (11.43%) MS Office
11 3 (8.57%) Oracle
11 3 (8.57%) SQL
11 3 (8.57%) Windows
11 3 (8.57%) MS Exchange
11 3 (8.57%) PBX
11 3 (8.57%) VoIP
11 3 (8.57%) Computer Science
11 3 (8.57%) Data Management
11 3 (8.57%) Data Security

Service Management
Top Related IT Skills in Leicester by Category

For the 6 months to 2 September 2015, IT jobs across the Leicester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.57%) MS Exchange
1 3 (8.57%) Lync
1 3 (8.57%) Exchange Server 2010
Applications
1 4 (11.43%) MS Office
1 4 (11.43%) MS Excel
Cloud Services
1 2 (5.71%) Microsoft Azure
2 1 (2.86%) IBM SmartCloud
Communications & Networking
1 3 (8.57%) PBX
1 3 (8.57%) VoIP
1 3 (8.57%) Unified Communications
2 2 (5.71%) LAN
2 2 (5.71%) WAN
3 1 (2.86%) SAN
Database & Business Intelligence
1 2 (5.71%) SQL Server
1 2 (5.71%) Oracle Reports
1 2 (5.71%) SQL Server 2005
2 1 (2.86%) DB2
Development Applications
1 2 (5.71%) Visual Studio
1 2 (5.71%) Team Foundation Server
General
1 11 (31.43%) Finance
2 2 (5.71%) Retail
2 2 (5.71%) French Language
2 2 (5.71%) German Language
2 2 (5.71%) Italian Language
2 2 (5.71%) Spanish Language
3 1 (2.86%) Banking
Job Titles
1 14 (40.00%) Service Manager
2 11 (31.43%) Analyst
3 6 (17.14%) Technical Manager
3 6 (17.14%) Technical Services Manager
4 4 (11.43%) Delivery Manager
4 4 (11.43%) Services Delivery Manager
5 3 (8.57%) Graduate
5 3 (8.57%) Technical Analyst
5 3 (8.57%) Incident Manager
6 2 (5.71%) Incident Analyst
6 2 (5.71%) AWS Developer
6 2 (5.71%) Applications Support Analyst
6 2 (5.71%) Problem Manager
6 2 (5.71%) Junior Developer
6 2 (5.71%) Junior
6 2 (5.71%) Developer
6 2 (5.71%) Quality Manager
6 2 (5.71%) Support Analyst
6 2 (5.71%) Applications Support
7 1 (2.86%) Service Analyst
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
1 2 (5.71%) ASP.NET
1 2 (5.71%) SOAP
1 2 (5.71%) Web Services
1 2 (5.71%) XML
1 2 (5.71%) .NET Framework
1 2 (5.71%) REST
Miscellaneous
1 5 (14.29%) Analytical Skills
2 4 (11.43%) Management Information System
3 3 (8.57%) Computer Science
4 2 (5.71%) Chip and PIN
4 2 (5.71%) Mainframe
5 1 (2.86%) Thin Client
5 1 (2.86%) BYOD
5 1 (2.86%) Data Centre
5 1 (2.86%) Fat Client
5 1 (2.86%) IBM Mainframe
Operating Systems
1 3 (8.57%) Windows
1 3 (8.57%) Windows Server 2012
2 2 (5.71%) UNIX
3 1 (2.86%) AIX
3 1 (2.86%) Windows XP
3 1 (2.86%) Windows Server 2003
3 1 (2.86%) Windows Server 2008
3 1 (2.86%) Windows 8
Processes & Methodologies
1 26 (74.29%) ITIL
2 20 (57.14%) Service Delivery
3 13 (37.14%) Continuous Improvement
4 10 (28.57%) Incident Management
5 9 (25.71%) Project Management
6 6 (17.14%) Quality Management
6 6 (17.14%) ITSM
6 6 (17.14%) Strategic Planning
6 6 (17.14%) Problem Management
6 6 (17.14%) People Management
7 4 (11.43%) Time Management
7 4 (11.43%) ITIL V3
8 3 (8.57%) Business Continuity Planning
8 3 (8.57%) BCP
8 3 (8.57%) Business Continuity
8 3 (8.57%) Data Management
8 3 (8.57%) Data Security
8 3 (8.57%) Change Management
9 2 (5.71%) Stakeholder Management
9 2 (5.71%) OO
Programming Languages
1 3 (8.57%) SQL
2 2 (5.71%) C
2 2 (5.71%) C#
2 2 (5.71%) Java
3 1 (2.86%) JCL
Qualifications
1 11 (31.43%) ITIL Certification
2 7 (20.00%) Degree
Quality Assurance & Compliance
1 9 (25.71%) SLA
System Software
1 1 (2.86%) XenApp
1 1 (2.86%) XenDesktop
Vendors
1 10 (28.57%) Microsoft
2 3 (8.57%) Oracle
3 2 (5.71%) IBM
3 2 (5.71%) Remedy
4 1 (2.86%) SAP
4 1 (2.86%) Citrix
4 1 (2.86%) NetApp
Leicester
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum + Car + Extensive benefits
Posted: 9 days ago
Leicester, Leicestershire
University of Leicester
Salary: Circa £75,000
Posted: 12 days ago