The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 25 76 56
Rank change year-on-year
+51 -20
Permanent jobs citing Service Management 35 1 8
As % of all permanent IT jobs located in Leicester 8.24% 0.17% 1.81%
As % of the Processes & Methodologies category 10.54% 0.21% 2.35%
Number of salaries quoted 28 1 4
Average salary £41,250 £70,000 £47,637
Average salary % change year-on-year
-41.07% +46.94%
90% offered a salary of more than £28,428 £70,000 £36,600
10% offered a salary of more than £45,000 £70,000 £50,274
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicester region.

Processes & Methodologies Category
Leicester
Permanent IT job ads with a match in the
Processes & Methodologies category
332 485 341
As % of all permanent IT jobs located in Leicester 78.12% 84.06% 77.32%
Number of salaries quoted 265 383 295
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £28,428 £27,500 £26,500
10% offered a salary of more than £50,000 £46,350 £50,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Service Management
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leicester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicester

Service Management
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leicester region.

Service Management Salary Trend in Leicester

Service Management
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing Service Management across the Leicester region over the 3 months to 27 March 2015.

Service Management Salary Histogram in Leicester

Service Management
Top 30 Related IT Skills in Leicester

For the 6 months to 27 March 2015, IT jobs across the Leicester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 41 (93.18%) ITIL
2 20 (45.45%) Service Delivery
2 20 (45.45%) Finance
3 19 (43.18%) ITIL Certification
4 14 (31.82%) Change Management
5 13 (29.55%) Sarbanes-Oxley
6 11 (25.00%) ITSM
7 10 (22.73%) Microsoft
8 9 (20.45%) Stakeholder Engagement
9 8 (18.18%) Continuous Improvement
9 8 (18.18%) Analytical Skills
10 7 (15.91%) SLA
11 6 (13.64%) Project Management
11 6 (13.64%) Business Continuity
12 5 (11.36%) Incident Management
13 4 (9.09%) Business Continuity Planning
13 4 (9.09%) Lync
13 4 (9.09%) Unified Communications
13 4 (9.09%) Exchange Server 2010
13 4 (9.09%) Time Management
13 4 (9.09%) Data Management
13 4 (9.09%) Data Security
13 4 (9.09%) Management Information System
13 4 (9.09%) BCP
13 4 (9.09%) MS Office
13 4 (9.09%) MS Excel
13 4 (9.09%) MS Exchange
13 4 (9.09%) PBX
13 4 (9.09%) VoIP
14 3 (6.82%) PRINCE2

Service Management
Top Related IT Skills in Leicester by Category

For the 6 months to 27 March 2015, IT jobs across the Leicester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (9.09%) MS Exchange
1 4 (9.09%) Lync
1 4 (9.09%) Exchange Server 2010
2 2 (4.55%) NetWeaver
Applications
1 4 (9.09%) MS Office
1 4 (9.09%) MS Excel
Business Applications
1 1 (2.27%) Retail-J
Communications & Networking
1 4 (9.09%) PBX
1 4 (9.09%) VoIP
1 4 (9.09%) Unified Communications
Database & Business Intelligence
1 2 (4.55%) SQL Server
General
1 20 (45.45%) Finance
2 2 (4.55%) Retail
3 1 (2.27%) Back Office
Job Titles
1 21 (47.73%) Analyst
2 17 (38.64%) Service Manager
3 13 (29.55%) Change Analyst
3 13 (29.55%) Infrastructure Analyst
4 5 (11.36%) Transition Manager
4 5 (11.36%) Service Transition Manager
4 5 (11.36%) Service Design Manager
5 4 (9.09%) Technical Analyst
6 3 (6.82%) Technical Manager
6 3 (6.82%) Technical Services Manager
7 2 (4.55%) Incident Analyst
7 2 (4.55%) Problem Manager
7 2 (4.55%) Incident Manager
7 2 (4.55%) Applications Support
8 1 (2.27%) Programme Manager
8 1 (2.27%) Support Analyst
8 1 (2.27%) Team Leader
8 1 (2.27%) Applications Support Analyst
8 1 (2.27%) Portfolio Manager
8 1 (2.27%) Performance Manager
Libraries, Frameworks & Software Standards
1 1 (2.27%) HTML
1 1 (2.27%) EDI
Miscellaneous
1 8 (18.18%) Analytical Skills
2 4 (9.09%) Management Information System
3 1 (2.27%) Chip and PIN
3 1 (2.27%) Mainframe
Operating Systems
1 2 (4.55%) Windows
Processes & Methodologies
1 41 (93.18%) ITIL
2 20 (45.45%) Service Delivery
3 14 (31.82%) Change Management
4 11 (25.00%) ITSM
5 9 (20.45%) Stakeholder Engagement
6 8 (18.18%) Continuous Improvement
7 6 (13.64%) Project Management
7 6 (13.64%) Business Continuity
8 5 (11.36%) Incident Management
9 4 (9.09%) BCP
9 4 (9.09%) Time Management
9 4 (9.09%) Business Continuity Planning
9 4 (9.09%) Data Management
9 4 (9.09%) Data Security
10 3 (6.82%) Quality Management
10 3 (6.82%) PRINCE2
10 3 (6.82%) People Management
10 3 (6.82%) Capacity Management
10 3 (6.82%) ITIL V3
10 3 (6.82%) Problem Management
Programming Languages
1 3 (6.82%) SQL
2 2 (4.55%) PL/SQL
3 1 (2.27%) Java
3 1 (2.27%) VBScript
3 1 (2.27%) VB
Qualifications
1 19 (43.18%) ITIL Certification
2 3 (6.82%) Degree
3 1 (2.27%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (29.55%) Sarbanes-Oxley
2 7 (15.91%) SLA
Vendors
1 10 (22.73%) Microsoft
2 2 (4.55%) SAP
3 1 (2.27%) Oracle
3 1 (2.27%) Retek
Leicester, Leicestershire
Robert Walters
Salary: £45000 - £50000 per annum
Posted: 2 days ago