The table below looks at the statistics for SLA skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 42 38 52
Rank change year-on-year
-4 +14
Permanent jobs citing SLA 9 24 8
As % of all permanent IT jobs located in Leicester 2.22% 4.38% 2.16%
As % of the Quality Assurance & Compliance category 25.71% 32.88% 20.51%
Number of salaries quoted 6 20 8
Average salary £24,433 £36,000 £42,500
Average salary % change year-on-year
-32.13% -15.29%
90% offered a salary of more than £22,133 £22,550 £32,500
10% offered a salary of more than £45,000 £57,500 £45,000
UK excluding London average salary £33,500 £34,000 £37,000
% change year-on-year
-1.47% -8.10%
SLA
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Leicester region.

Quality Assurance & Compliance Category
Leicester
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
35 73 39
As % of all permanent IT jobs located in Leicester 8.62% 13.32% 10.54%
Number of salaries quoted 23 65 30
Average salary £36,000 £40,000 £38,000
Average salary % change year-on-year
-10.00% +5.26%
90% offered a salary of more than £24,265 £24,400 £28,700
10% offered a salary of more than £71,500 £51,750 £60,750
UK excluding London average salary £41,000 £40,000 £40,000
% change year-on-year
+2.50% -

SLA
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Leicester region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Leicester

SLA
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Leicester region.

SLA Salary Trend in Leicester

SLA
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing SLA across the Leicester region over the 3 months to 30 July 2015.

SLA Salary Histogram in Leicester

SLA
Top 30 Related IT Skills in Leicester

For the 6 months to 30 July 2015, IT jobs across the Leicester region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 19 (48.72%) ITIL
2 16 (41.03%) Finance
3 12 (30.77%) Service Management
3 12 (30.77%) Windows
4 10 (25.64%) Service Delivery
5 9 (23.08%) Active Directory
6 8 (20.51%) MS Excel
6 8 (20.51%) MS Office
6 8 (20.51%) Spreadsheet
7 7 (17.95%) Continuous Improvement
7 7 (17.95%) People Management
7 7 (17.95%) Citrix
7 7 (17.95%) ITSM
8 6 (15.38%) Remedy
8 6 (15.38%) Project Management
8 6 (15.38%) Quality Management
8 6 (15.38%) Strategic Planning
8 6 (15.38%) Microsoft
8 6 (15.38%) Cisco
8 6 (15.38%) C
9 5 (12.82%) Retail
9 5 (12.82%) NetApp
10 4 (10.26%) Oracle
10 4 (10.26%) MS Exchange
10 4 (10.26%) ITIL V3
11 3 (7.69%) Windows 7
11 3 (7.69%) SQL Server
11 3 (7.69%) SQL
11 3 (7.69%) Mainframe
11 3 (7.69%) Chip and PIN

SLA
Top Related IT Skills in Leicester by Category

For the 6 months to 30 July 2015, IT jobs across the Leicester region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.26%) MS Exchange
2 2 (5.13%) Exchange Server 2007
2 2 (5.13%) Exchange Server 2010
2 2 (5.13%) IIS
Applications
1 8 (20.51%) MS Office
1 8 (20.51%) MS Excel
1 8 (20.51%) Spreadsheet
Business Applications
1 1 (2.56%) Retail-J
Communications & Networking
1 2 (5.13%) Cisco ASA
2 1 (2.56%) ATM
2 1 (2.56%) LAN
2 1 (2.56%) WAN
2 1 (2.56%) TCP/IP
2 1 (2.56%) Firewall
Database & Business Intelligence
1 3 (7.69%) SQL Server
2 1 (2.56%) Oracle Reports
2 1 (2.56%) Relational Database
General
1 16 (41.03%) Finance
2 5 (12.82%) Retail
3 2 (5.13%) Automotive
4 1 (2.56%) Military
4 1 (2.56%) Banking
4 1 (2.56%) Back Office
4 1 (2.56%) Electronics
Job Titles
1 17 (43.59%) Analyst
2 11 (28.21%) Service Analyst
2 11 (28.21%) Service Desk Analyst
3 9 (23.08%) Service Manager
4 6 (15.38%) Applications Support
4 6 (15.38%) Technical Manager
4 6 (15.38%) Technical Services Manager
5 5 (12.82%) Support Analyst
6 3 (7.69%) 1st Line Support
6 3 (7.69%) Applications Support Analyst
6 3 (7.69%) Operations Manager
7 2 (5.13%) Network Manager
7 2 (5.13%) IT Operations Manager
7 2 (5.13%) 1st Line Support Analyst
8 1 (2.56%) Infrastructure Support Manager
8 1 (2.56%) 3rd Line Technical Support
8 1 (2.56%) Application Support Team Leader
8 1 (2.56%) Desktop Support
8 1 (2.56%) Desktop Manager
8 1 (2.56%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 1 (2.56%) HTML
1 1 (2.56%) EDI
Miscellaneous
1 3 (7.69%) Chip and PIN
1 3 (7.69%) Mainframe
2 2 (5.13%) Analytical Skills
2 2 (5.13%) Performance Metrics
2 2 (5.13%) Data Centre
3 1 (2.56%) Management Information System
3 1 (2.56%) Clustering
Operating Systems
1 12 (30.77%) Windows
2 3 (7.69%) Windows XP
2 3 (7.69%) Windows 7
3 2 (5.13%) Linux
4 1 (2.56%) UNIX
4 1 (2.56%) AIX
4 1 (2.56%) Solaris
4 1 (2.56%) Windows Server 2003
4 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 19 (48.72%) ITIL
2 12 (30.77%) Service Management
3 10 (25.64%) Service Delivery
4 7 (17.95%) ITSM
4 7 (17.95%) Continuous Improvement
4 7 (17.95%) People Management
5 6 (15.38%) Strategic Planning
5 6 (15.38%) Quality Management
5 6 (15.38%) Project Management
6 4 (10.26%) ITIL V3
7 3 (7.69%) Supplier Management
7 3 (7.69%) Change Management
7 3 (7.69%) Disaster Recovery
8 2 (5.13%) Line Management
9 1 (2.56%) Mentoring
9 1 (2.56%) Coaching
9 1 (2.56%) Stakeholder Management
9 1 (2.56%) Information Security
9 1 (2.56%) Capacity Management
9 1 (2.56%) Performance Analysis
Programming Languages
1 6 (15.38%) C
2 3 (7.69%) SQL
3 2 (5.13%) PL/SQL
4 1 (2.56%) Java
4 1 (2.56%) VBScript
4 1 (2.56%) VB
4 1 (2.56%) Shell Script
Qualifications
1 2 (5.13%) Microsoft Certification
1 2 (5.13%) Degree
2 1 (2.56%) A+ Certification
2 1 (2.56%) VMware Certified Professional (VCP)
2 1 (2.56%) MCDST
2 1 (2.56%) MCSE
2 1 (2.56%) MCSA
2 1 (2.56%) CCNP
2 1 (2.56%) CCNA
2 1 (2.56%) CCDP
2 1 (2.56%) Cisco Certification
System Software
1 9 (23.08%) Active Directory
2 2 (5.13%) vSphere
3 1 (2.56%) VMware ESXi
3 1 (2.56%) VMware Infrastructure
Systems Management
1 1 (2.56%) HP Data Protector
Vendors
1 7 (17.95%) Citrix
2 6 (15.38%) Remedy
2 6 (15.38%) Cisco
2 6 (15.38%) Microsoft
3 5 (12.82%) NetApp
4 4 (10.26%) Oracle
5 3 (7.69%) VMware
6 1 (2.56%) Retek
6 1 (2.56%) HP
6 1 (2.56%) Dell
6 1 (2.56%) IBM