The table below looks at the statistics for SLA skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 47 39 56
Rank change year-on-year
-8 +17
Permanent jobs citing SLA 7 19 4
As % of all permanent IT jobs located in Leicester 1.67% 4.05% 1.07%
As % of the Quality Assurance & Compliance category 17.50% 38.78% 12.50%
Number of salaries quoted 5 19 4
Average salary £24,600 £36,000 £45,000
Average salary % change year-on-year
-31.66% -20.00%
UK excluding London average salary £35,000 £32,500 £35,500
% change year-on-year
+7.69% -8.45%
SLA
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Leicester region.

Quality Assurance & Compliance Category
Leicester
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
40 49 32
As % of all permanent IT jobs located in Leicester 9.57% 10.45% 8.58%
Number of salaries quoted 29 48 27
Average salary £35,000 £41,250 £38,000
Average salary % change year-on-year
-15.15% +8.55%
90% offered a salary of more than £24,567 £25,000 £28,500
10% offered a salary of more than £50,000 £45,000 £61,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Leicester region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Leicester

SLA
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Leicester region.

SLA Salary Trend in Leicester

SLA
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing SLA across the Leicester region over the 3 months to 1 September 2015.

SLA Salary Histogram in Leicester

SLA
Top 30 Related IT Skills in Leicester

For the 6 months to 1 September 2015, IT jobs across the Leicester region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 18 (54.55%) ITIL
2 16 (48.48%) Finance
3 10 (30.30%) MS Excel
4 9 (27.27%) Service Management
5 8 (24.24%) Windows
5 8 (24.24%) Spreadsheet
6 7 (21.21%) Continuous Improvement
6 7 (21.21%) People Management
6 7 (21.21%) MS Office
6 7 (21.21%) Remedy
6 7 (21.21%) Active Directory
6 7 (21.21%) Microsoft
6 7 (21.21%) Service Delivery
7 6 (18.18%) Quality Management
7 6 (18.18%) ITSM
7 6 (18.18%) Strategic Planning
7 6 (18.18%) Citrix
7 6 (18.18%) Project Management
7 6 (18.18%) C
8 5 (15.15%) Cisco
8 5 (15.15%) NetApp
9 4 (12.12%) MS Exchange
9 4 (12.12%) ITIL V3
10 2 (6.06%) Change Management
10 2 (6.06%) Automotive
10 2 (6.06%) VMware
10 2 (6.06%) Retail
10 2 (6.06%) CMDB
10 2 (6.06%) Windows XP
10 2 (6.06%) Chip and PIN

SLA
Top Related IT Skills in Leicester by Category

For the 6 months to 1 September 2015, IT jobs across the Leicester region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.12%) MS Exchange
2 2 (6.06%) Exchange Server 2007
2 2 (6.06%) Exchange Server 2010
3 1 (3.03%) IIS
Applications
1 10 (30.30%) MS Excel
2 8 (24.24%) Spreadsheet
3 7 (21.21%) MS Office
Communications & Networking
1 2 (6.06%) Cisco ASA
2 1 (3.03%) ATM
2 1 (3.03%) LAN
2 1 (3.03%) WAN
2 1 (3.03%) TCP/IP
2 1 (3.03%) Firewall
Database & Business Intelligence
1 1 (3.03%) SQL Server
General
1 16 (48.48%) Finance
2 2 (6.06%) Automotive
2 2 (6.06%) Retail
3 1 (3.03%) Electronics
3 1 (3.03%) Military
3 1 (3.03%) Banking
Job Titles
1 17 (51.52%) Analyst
2 12 (36.36%) Service Analyst
3 10 (30.30%) Service Desk Analyst
4 8 (24.24%) Service Manager
5 6 (18.18%) Technical Services Manager
5 6 (18.18%) Technical Manager
6 4 (12.12%) Support Analyst
7 3 (9.09%) 1st Line Support
7 3 (9.09%) Applications Support
8 2 (6.06%) Operations Manager
8 2 (6.06%) Applications Support Analyst
8 2 (6.06%) Network Manager
8 2 (6.06%) Configuration Analyst
8 2 (6.06%) 1st Line Support Analyst
9 1 (3.03%) 3rd Line Technical Support
9 1 (3.03%) Technical Analyst
9 1 (3.03%) ATM Engineer
9 1 (3.03%) IT Operations Manager
9 1 (3.03%) Desktop Manager
9 1 (3.03%) 3rd Line Support
Miscellaneous
1 2 (6.06%) Chip and PIN
1 2 (6.06%) Mainframe
1 2 (6.06%) CMDB
1 2 (6.06%) Data Centre
2 1 (3.03%) Analytical Skills
2 1 (3.03%) Performance Metrics
2 1 (3.03%) Management Information System
Operating Systems
1 8 (24.24%) Windows
2 2 (6.06%) Windows XP
2 2 (6.06%) Windows 7
3 1 (3.03%) Windows Server 2003
3 1 (3.03%) Windows Server 2008
3 1 (3.03%) Linux
Processes & Methodologies
1 18 (54.55%) ITIL
2 9 (27.27%) Service Management
3 7 (21.21%) Service Delivery
3 7 (21.21%) Continuous Improvement
3 7 (21.21%) People Management
4 6 (18.18%) Strategic Planning
4 6 (18.18%) ITSM
4 6 (18.18%) Quality Management
4 6 (18.18%) Project Management
5 4 (12.12%) ITIL V3
6 2 (6.06%) Change Management
7 1 (3.03%) Information Security
7 1 (3.03%) Mentoring
7 1 (3.03%) Incident Management
7 1 (3.03%) Operations Management
7 1 (3.03%) Problem Management
Programming Languages
1 6 (18.18%) C
2 1 (3.03%) SQL
Qualifications
1 1 (3.03%) MCSE
1 1 (3.03%) MCSA
1 1 (3.03%) CCNP
1 1 (3.03%) CCNA
1 1 (3.03%) CCDP
1 1 (3.03%) Cisco Certification
1 1 (3.03%) Microsoft Certification
1 1 (3.03%) A+ Certification
1 1 (3.03%) VMware Certified Professional (VCP)
1 1 (3.03%) Degree
System Software
1 7 (21.21%) Active Directory
2 1 (3.03%) VMware Infrastructure
2 1 (3.03%) vSphere
2 1 (3.03%) VMware ESXi
Systems Management
1 1 (3.03%) HP Data Protector
Vendors
1 7 (21.21%) Microsoft
1 7 (21.21%) Remedy
2 6 (18.18%) Citrix
3 5 (15.15%) NetApp
3 5 (15.15%) Cisco
4 2 (6.06%) VMware
5 1 (3.03%) Oracle
5 1 (3.03%) HP
5 1 (3.03%) Dell