The table below looks at the statistics for SLA skills in IT jobs advertised for the Leicester region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
Leicestershire / Leicester
Rank 41 44 42
Rank change year-on-year
+3 -2
Permanent jobs citing SLA 23 14 13
As % of all permanent IT jobs located in Leicester 5.74% 3.49% 3.47%
As % of the Quality Assurance & Compliance category 27.71% 30.43% 22.81%
Number of salaries quoted 22 13 10
Median salary £65,000 £38,000 £50,000
Median salary % change year-on-year
+71.05% -24.00%
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Leicester region.

Quality Assurance & Compliance Category
Leicester
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
83 46 57
As % of all permanent IT jobs located in Leicester 20.70% 11.47% 15.20%
Number of salaries quoted 80 32 45
Median salary £38,500 £42,500 £50,000
Median salary % change year-on-year
-9.41% -15.00%
90% offered a salary of more than £30,000 £25,000 £38,850
10% offered a salary of more than £65,750 £65,250 £53,000
UK excluding London median salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%

SLA
Jobs Demand Trend in Leicester

The demand trend of job ads across the Leicester region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Leicester

SLA
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Leicester region.

SLA Salary Trend in Leicester

SLA
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing SLA across the Leicester region over the 3 months to 22 January 2017.

SLA Salary Histogram in Leicester

SLA
Top 30 Related IT Skills in Leicester

For the 6 months to 22 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicester region with a requirement for SLA.

1 48 (85.71%) ITIL
2 40 (71.43%) Service Delivery
3 38 (67.86%) Supplier Management
4 33 (58.93%) Continuous Improvement
5 32 (57.14%) Retail
6 27 (48.21%) EPoS
7 25 (44.64%) Finance
8 21 (37.50%) CODA
8 21 (37.50%) Hyperion
8 21 (37.50%) Business Intelligence
8 21 (37.50%) Oracle
8 21 (37.50%) Retail-J
9 18 (32.14%) ITIL V3
10 13 (23.21%) Business Continuity
10 13 (23.21%) VMware
10 13 (23.21%) Service Desk Management
11 11 (19.64%) Windows
12 9 (16.07%) Microsoft
13 8 (14.29%) Microsoft Certification
13 8 (14.29%) MCSE
13 8 (14.29%) MS Exchange
14 7 (12.50%) NetApp
14 7 (12.50%) VMware Certified Professional (VCP)
14 7 (12.50%) Line Management
14 7 (12.50%) Process Improvement
14 7 (12.50%) Windows Server
15 6 (10.71%) Active Directory
16 5 (8.93%) Degree
16 5 (8.93%) VMware Infrastructure
17 4 (7.14%) CRM

SLA
Top Related IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.29%) MS Exchange
2 1 (1.79%) Exchange Server 2007
2 1 (1.79%) Exchange Server 2010
2 1 (1.79%) Exchange Server 2013
Applications
1 3 (5.36%) MS Excel
1 3 (5.36%) MS Office
Business Applications
1 21 (37.50%) Retail-J
Cloud Services
1 3 (5.36%) Office 365
2 1 (1.79%) IaaS
Communications & Networking
1 2 (3.57%) Ethernet
1 2 (3.57%) Firewall
1 2 (3.57%) VoIP
2 1 (1.79%) LAN
2 1 (1.79%) MPLS
2 1 (1.79%) TCP/IP
2 1 (1.79%) WAN
2 1 (1.79%) Wireless
Database & Business Intelligence
1 1 (1.79%) SQL Server
General
1 32 (57.14%) Retail
2 25 (44.64%) Finance
3 1 (1.79%) Back Office
3 1 (1.79%) Banking
3 1 (1.79%) International Banking
Job Titles
1 27 (48.21%) Applications Manager
1 27 (48.21%) Applications Support
1 27 (48.21%) Applications Support Manager
1 27 (48.21%) Support Manager
2 14 (25.00%) Service Manager
3 13 (23.21%) Delivery Manager
3 13 (23.21%) Services Delivery Manager
4 6 (10.71%) EPoS Manager
4 6 (10.71%) Finance Manager
4 6 (10.71%) IT Manager
5 5 (8.93%) Infrastructure Engineer
5 5 (8.93%) Senior Infrastructure Engineer
6 4 (7.14%) IT Services Manager
6 4 (7.14%) Support Team Leader
6 4 (7.14%) Team Leader
7 3 (5.36%) Senior Manager
7 3 (5.36%) Senior Service Manager
7 3 (5.36%) Senior Services Delivery Manager
7 3 (5.36%) Service Analyst
7 3 (5.36%) Service Desk Analyst
Miscellaneous
1 27 (48.21%) EPoS
2 2 (3.57%) iPhone
3 1 (1.79%) Data Centre
3 1 (1.79%) Distributed Denial-of-Service
3 1 (1.79%) Management Information System
Operating Systems
1 11 (19.64%) Windows
2 7 (12.50%) Windows Server
3 3 (5.36%) Windows 10
3 3 (5.36%) Windows 7
4 2 (3.57%) Windows Server 2012
5 1 (1.79%) Windows 8
5 1 (1.79%) Windows Server 2003
5 1 (1.79%) Windows Server 2008
Processes & Methodologies
1 48 (85.71%) ITIL
2 40 (71.43%) Service Delivery
3 38 (67.86%) Supplier Management
4 33 (58.93%) Continuous Improvement
5 21 (37.50%) Business Intelligence
6 18 (32.14%) ITIL V3
7 13 (23.21%) Business Continuity
7 13 (23.21%) Service Desk Management
8 7 (12.50%) Line Management
8 7 (12.50%) Process Improvement
9 4 (7.14%) CRM
10 3 (5.36%) Service Management
11 2 (3.57%) Project Management
12 1 (1.79%) E-business
12 1 (1.79%) E-Commerce
12 1 (1.79%) Escalation Management
12 1 (1.79%) Matrix Organization
12 1 (1.79%) Resource Allocation
12 1 (1.79%) Service Design
12 1 (1.79%) Stakeholder Management
Programming Languages
1 1 (1.79%) SQL
Qualifications
1 8 (14.29%) MCSE
1 8 (14.29%) Microsoft Certification
2 7 (12.50%) VMware Certified Professional (VCP)
3 5 (8.93%) Degree
4 1 (1.79%) MCITP
4 1 (1.79%) MCSA
System Software
1 6 (10.71%) Active Directory
2 5 (8.93%) VMware Infrastructure
3 1 (1.79%) Hyper-V
Systems Management
1 1 (1.79%) SCCM
Vendors
1 21 (37.50%) CODA
1 21 (37.50%) Hyperion
1 21 (37.50%) Oracle
2 13 (23.21%) VMware
3 9 (16.07%) Microsoft
4 7 (12.50%) NetApp
5 3 (5.36%) Cisco
6 2 (3.57%) Citrix
6 2 (3.57%) Samsung
7 1 (1.79%) CheckPoint
7 1 (1.79%) Dell
7 1 (1.79%) HP
7 1 (1.79%) IBM
7 1 (1.79%) Motorola
7 1 (1.79%) Salesforce.com
7 1 (1.79%) SonicWALL