The table below looks at the statistics for SLA skills in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 40 53 49
Rank change year-on-year
+13 -4
Permanent jobs citing SLA 15 21 10
As % of all permanent IT jobs located in Leicester 3.46% 3.63% 2.90%
As % of the Quality Assurance & Compliance category 30.61% 28.77% 23.81%
Number of salaries quoted 12 14 10
Average salary £31,750 £40,000 £42,500
Average salary % change year-on-year
-20.62% -5.88%
90% offered a salary of more than £22,677 £23,750 £32,500
10% offered a salary of more than £55,000 £57,500 £45,000
UK excluding London average salary £34,000 £34,000 £37,500
% change year-on-year
- -9.33%
SLA
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Leicester region.

Quality Assurance & Compliance Category
Leicester
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
49 73 42
As % of all permanent IT jobs located in Leicester 11.29% 12.61% 12.17%
Number of salaries quoted 36 63 33
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £23,550 £25,000 £35,000
10% offered a salary of more than £79,000 £52,500 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

SLA
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Leicester region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Leicester

SLA
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Leicester region.

SLA Salary Trend in Leicester

SLA
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing SLA across the Leicester region over the 3 months to 3 July 2015.

SLA Salary Histogram in Leicester

SLA
Top 30 Related IT Skills in Leicester

For the 6 months to 3 July 2015, IT jobs across the Leicester region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 18 (45.00%) ITIL
2 16 (40.00%) Finance
3 13 (32.50%) Windows
4 12 (30.00%) Service Management
5 10 (25.00%) Service Delivery
5 10 (25.00%) Active Directory
6 8 (20.00%) Citrix
7 7 (17.50%) ITSM
7 7 (17.50%) Cisco
7 7 (17.50%) Microsoft
7 7 (17.50%) MS Excel
7 7 (17.50%) MS Office
7 7 (17.50%) Spreadsheet
7 7 (17.50%) Continuous Improvement
7 7 (17.50%) People Management
8 6 (15.00%) Strategic Planning
8 6 (15.00%) MS Exchange
8 6 (15.00%) Quality Management
8 6 (15.00%) NetApp
8 6 (15.00%) Remedy
8 6 (15.00%) Project Management
9 5 (12.50%) C
9 5 (12.50%) Retail
10 4 (10.00%) VMware
10 4 (10.00%) ITIL V3
10 4 (10.00%) SQL
10 4 (10.00%) Oracle
11 3 (7.50%) SQL Server
11 3 (7.50%) Mainframe
11 3 (7.50%) Chip and PIN

SLA
Top Related IT Skills in Leicester by Category

For the 6 months to 3 July 2015, IT jobs across the Leicester region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.00%) MS Exchange
2 2 (5.00%) Exchange Server 2007
2 2 (5.00%) Exchange Server 2010
2 2 (5.00%) IIS
Applications
1 7 (17.50%) MS Office
1 7 (17.50%) MS Excel
1 7 (17.50%) Spreadsheet
Business Applications
1 1 (2.50%) Retail-J
Communications & Networking
1 2 (5.00%) LAN
1 2 (5.00%) WAN
1 2 (5.00%) TCP/IP
1 2 (5.00%) Firewall
1 2 (5.00%) Cisco ASA
2 1 (2.50%) ATM
2 1 (2.50%) VPN
2 1 (2.50%) DNS
Database & Business Intelligence
1 3 (7.50%) SQL Server
2 1 (2.50%) Oracle Reports
2 1 (2.50%) Relational Database
General
1 16 (40.00%) Finance
2 5 (12.50%) Retail
3 3 (7.50%) Automotive
4 1 (2.50%) Military
4 1 (2.50%) Banking
4 1 (2.50%) Back Office
4 1 (2.50%) Electronics
Job Titles
1 16 (40.00%) Analyst
2 10 (25.00%) Service Analyst
2 10 (25.00%) Service Desk Analyst
3 9 (22.50%) Service Manager
4 6 (15.00%) Applications Support
4 6 (15.00%) Technical Manager
4 6 (15.00%) Technical Services Manager
5 5 (12.50%) Support Analyst
6 3 (7.50%) 1st Line Support
6 3 (7.50%) Applications Support Analyst
6 3 (7.50%) Operations Manager
6 3 (7.50%) Network Manager
7 2 (5.00%) Support Engineer
7 2 (5.00%) Technical Support
7 2 (5.00%) 1st Line Support Analyst
7 2 (5.00%) IT Operations Manager
8 1 (2.50%) Desktop Manager
8 1 (2.50%) Desktop Support
8 1 (2.50%) Infrastructure Support Manager
8 1 (2.50%) 3rd Line Technical Support
Libraries, Frameworks & Software Standards
1 1 (2.50%) HTML
1 1 (2.50%) EDI
Miscellaneous
1 3 (7.50%) Chip and PIN
1 3 (7.50%) Mainframe
2 2 (5.00%) Clustering
2 2 (5.00%) Analytical Skills
2 2 (5.00%) Performance Metrics
2 2 (5.00%) Data Centre
3 1 (2.50%) Management Information System
Operating Systems
1 13 (32.50%) Windows
2 3 (7.50%) Windows XP
2 3 (7.50%) Windows 7
3 2 (5.00%) Linux
4 1 (2.50%) UNIX
4 1 (2.50%) AIX
4 1 (2.50%) Solaris
4 1 (2.50%) Windows Server 2003
4 1 (2.50%) Windows Server 2008
Processes & Methodologies
1 18 (45.00%) ITIL
2 12 (30.00%) Service Management
3 10 (25.00%) Service Delivery
4 7 (17.50%) Continuous Improvement
4 7 (17.50%) People Management
4 7 (17.50%) ITSM
5 6 (15.00%) Quality Management
5 6 (15.00%) Project Management
5 6 (15.00%) Strategic Planning
6 4 (10.00%) ITIL V3
7 3 (7.50%) Supplier Management
7 3 (7.50%) Change Management
7 3 (7.50%) Disaster Recovery
8 2 (5.00%) Line Management
9 1 (2.50%) Mentoring
9 1 (2.50%) Coaching
9 1 (2.50%) Capacity Management
9 1 (2.50%) Performance Analysis
9 1 (2.50%) Incident Management
9 1 (2.50%) Operations Management
Programming Languages
1 5 (12.50%) C
2 4 (10.00%) SQL
3 2 (5.00%) PL/SQL
4 1 (2.50%) Java
4 1 (2.50%) VBScript
4 1 (2.50%) VB
4 1 (2.50%) Shell Script
Qualifications
1 2 (5.00%) Microsoft Certification
1 2 (5.00%) Degree
2 1 (2.50%) A+ Certification
2 1 (2.50%) VMware Certified Professional (VCP)
2 1 (2.50%) MCDST
2 1 (2.50%) MCSE
2 1 (2.50%) MCSA
2 1 (2.50%) CCNP
2 1 (2.50%) CCNA
2 1 (2.50%) CCDP
2 1 (2.50%) Cisco Certification
System Software
1 10 (25.00%) Active Directory
2 2 (5.00%) VMware Infrastructure
2 2 (5.00%) vSphere
3 1 (2.50%) VMware ESXi
3 1 (2.50%) Hyper-V
Systems Management
1 1 (2.50%) HP Data Protector
Vendors
1 8 (20.00%) Citrix
2 7 (17.50%) Cisco
2 7 (17.50%) Microsoft
3 6 (15.00%) NetApp
3 6 (15.00%) Remedy
4 4 (10.00%) VMware
4 4 (10.00%) Oracle
5 1 (2.50%) Retek
5 1 (2.50%) HP
5 1 (2.50%) Dell
5 1 (2.50%) IBM