The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 47 54 46
Rank change year-on-year
+7 -8
Permanent jobs requiring a Support Analyst 8 14 17
As % of all permanent IT jobs located in Leicester 1.95% 2.52% 4.63%
As % of the Job Titles category 2.01% 2.57% 4.74%
Number of salaries quoted 8 12 17
Average salary £35,500 £26,399 £27,523
Average salary % change year-on-year
+34.47% -4.08%
90% offered a salary of more than £23,070 £22,500 £27,000
10% offered a salary of more than £43,000 £36,530 £46,000
UK excluding London average salary £27,500 £27,250 £27,500
% change year-on-year
+0.91% -0.90%
Support Analyst
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicester
Permanent IT job ads with a match in the
Job Titles category
398 544 359
As % of all permanent IT jobs located in Leicester 97.07% 97.84% 97.82%
Number of salaries quoted 325 482 315
Average salary £35,000 £40,000 £36,000
Average salary % change year-on-year
-12.50% +11.11%
90% offered a salary of more than £24,600 £24,000 £25,000
10% offered a salary of more than £52,500 £47,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leicester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leicester

Support Analyst
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leicester region.

Support Analyst Salary Trend in Leicester

Support Analyst
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leicester region over the 3 months to 28 July 2015.

Support Analyst Salary Histogram in Leicester

Support Analyst
Top 30 Related IT Skills in Leicester

For the 6 months to 28 July 2015, IT jobs across the Leicester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 9 (45.00%) Active Directory
2 8 (40.00%) Windows
2 8 (40.00%) MS Excel
2 8 (40.00%) Microsoft
3 7 (35.00%) MS Exchange
3 7 (35.00%) ITIL
4 6 (30.00%) Retail
5 5 (25.00%) MAILsweeper
5 5 (25.00%) DameWare
5 5 (25.00%) SLA
6 4 (20.00%) Internet
6 4 (20.00%) Windows 7
6 4 (20.00%) MS PowerPoint
6 4 (20.00%) Analytical Skills
7 3 (15.00%) Windows 8
7 3 (15.00%) Windows Server 2012
7 3 (15.00%) Windows Server 2008
7 3 (15.00%) Chip and PIN
7 3 (15.00%) VMware
7 3 (15.00%) Finance
7 3 (15.00%) Service Management
7 3 (15.00%) SQL Server
7 3 (15.00%) MS Office
7 3 (15.00%) HTML
8 2 (10.00%) Java
8 2 (10.00%) JavaScript
8 2 (10.00%) C#
8 2 (10.00%) VB.NET
8 2 (10.00%) .NET
8 2 (10.00%) Visual Studio

Support Analyst
Top Related IT Skills in Leicester by Category

For the 6 months to 28 July 2015, IT jobs across the Leicester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (35.00%) MS Exchange
2 2 (10.00%) IBM Notes
2 2 (10.00%) Blackberry Enterprise Server
3 1 (5.00%) Exchange Server 2010
3 1 (5.00%) Exchange Server 2013
3 1 (5.00%) WebSphere
3 1 (5.00%) JBoss
Applications
1 8 (40.00%) MS Excel
2 4 (20.00%) MS PowerPoint
3 3 (15.00%) MS Office
4 1 (5.00%) Spreadsheet
4 1 (5.00%) Acrobat
Business Applications
1 2 (10.00%) Retail-J
Communications & Networking
1 4 (20.00%) Internet
2 1 (5.00%) LAN
2 1 (5.00%) VoIP
2 1 (5.00%) WAN
2 1 (5.00%) HTTP
2 1 (5.00%) TCP/IP
Database & Business Intelligence
1 3 (15.00%) SQL Server
2 2 (10.00%) Crystal Reports
2 2 (10.00%) SQL Server 2008
2 2 (10.00%) SQL Server Reporting Services
2 2 (10.00%) SQL Server Integration Services
2 2 (10.00%) SQL Server 2012
Development Applications
1 2 (10.00%) Visual Studio
1 2 (10.00%) TeamCity
1 2 (10.00%) Team Foundation Server
General
1 6 (30.00%) Retail
2 3 (15.00%) Finance
3 1 (5.00%) Back Office
Libraries, Frameworks & Software Standards
1 3 (15.00%) HTML
2 2 (10.00%) .NET
2 2 (10.00%) ASP.NET
2 2 (10.00%) CSS
2 2 (10.00%) Web Services
2 2 (10.00%) XML
2 2 (10.00%) WinForms
2 2 (10.00%) .NET Framework
2 2 (10.00%) Entity Framework
2 2 (10.00%) Castle Windsor
2 2 (10.00%) Ajax
2 2 (10.00%) WCF
2 2 (10.00%) WPF
2 2 (10.00%) LINQ
2 2 (10.00%) ASP.NET MVC 2
2 2 (10.00%) RESTful
Miscellaneous
1 4 (20.00%) Analytical Skills
2 3 (15.00%) Chip and PIN
3 2 (10.00%) FMCG
4 1 (5.00%) Mainframe
Operating Systems
1 8 (40.00%) Windows
2 4 (20.00%) Windows 7
3 3 (15.00%) Windows 8
3 3 (15.00%) Windows Server 2012
3 3 (15.00%) Windows Server 2008
4 2 (10.00%) Windows Server 2003
4 2 (10.00%) Windows Vista
5 1 (5.00%) Windows XP
5 1 (5.00%) AIX
5 1 (5.00%) Linux
5 1 (5.00%) UNIX
Processes & Methodologies
1 7 (35.00%) ITIL
2 3 (15.00%) Service Management
3 2 (10.00%) MVC
3 2 (10.00%) Mobile Device Management
4 1 (5.00%) Quantitative Risk Management
4 1 (5.00%) DevOps
4 1 (5.00%) Incident Management
4 1 (5.00%) Continuous Improvement
4 1 (5.00%) Capacity Management
4 1 (5.00%) BCP
4 1 (5.00%) Stakeholder Management
4 1 (5.00%) Service Delivery
4 1 (5.00%) Change Management
4 1 (5.00%) Disaster Recovery
4 1 (5.00%) ERP
Programming Languages
1 2 (10.00%) Java
1 2 (10.00%) JavaScript
1 2 (10.00%) C#
1 2 (10.00%) VB.NET
2 1 (5.00%) C
2 1 (5.00%) PL/SQL
2 1 (5.00%) SQL
2 1 (5.00%) VBScript
2 1 (5.00%) VB
Qualifications
1 2 (10.00%) MCP
2 1 (5.00%) Degree
2 1 (5.00%) Microsoft Certification
2 1 (5.00%) MCSE
Quality Assurance & Compliance
1 5 (25.00%) SLA
System Software
1 9 (45.00%) Active Directory
2 1 (5.00%) VMware Infrastructure
2 1 (5.00%) XenApp
2 1 (5.00%) Hyper-V
Systems Management
1 5 (25.00%) MAILsweeper
1 5 (25.00%) DameWare
2 2 (10.00%) AirWatch
3 1 (5.00%) Control-M
Vendors
1 8 (40.00%) Microsoft
2 3 (15.00%) VMware
3 2 (10.00%) Lotus
4 1 (5.00%) Sitecore
4 1 (5.00%) Remedy
4 1 (5.00%) Citrix
4 1 (5.00%) i2
4 1 (5.00%) IBM
4 1 (5.00%) Adobe
Leicester, Leicestershire
Applause IT Innovation
Salary: £23000 - £28000 per annum + Benefits
Posted: 3 days ago
Leicester, Leicestershire
Merton Group
Salary: Competitive
Posted: 21 days ago