The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Support Analyst
Rank 37 56 78
Rank change year-on-year
+19 +22
Permanent jobs requiring a Support Analyst 12 12 5
As % of all permanent IT jobs located in Leicester 3.72% 2.70% 0.86%
As % of the Job Titles category 3.75% 2.71% 0.88%
Number of salaries quoted 9 11 5
Average salary £25,500 £25,000 £27,500
Average salary % change year-on-year
+2.00% -9.09%
90% offered a salary of more than £20,100 £22,500 £21,600
10% offered a salary of more than £40,500 £35,000 £27,798
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicester
Permanent IT job ads with a match in the
Job Titles category
320 443 569
As % of all permanent IT jobs located in Leicester 99.07% 99.77% 97.60%
Number of salaries quoted 255 377 480
Average salary £42,500 £40,000 £41,000
Average salary % change year-on-year
+6.25% -2.43%
90% offered a salary of more than £26,000 £28,000 £28,000
10% offered a salary of more than £55,000 £47,000 £50,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leicester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leicester

Support Analyst
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leicester region.

Support Analyst Salary Trend in Leicester

Support Analyst
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leicester region over the 3 months to 30 April 2016.

Support Analyst Salary Histogram in Leicester

Support Analyst
Top 30 Related IT Skills in Leicester

For the 6 months to 30 April 2016, IT jobs across the Leicester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 8 (44.44%) Windows
1 8 (44.44%) Microsoft
1 8 (44.44%) Active Directory
2 6 (33.33%) SLA
3 5 (27.78%) Finance
3 5 (27.78%) MS Office
4 4 (22.22%) Unix
4 4 (22.22%) SQL
4 4 (22.22%) MS Exchange
4 4 (22.22%) Blackberry
4 4 (22.22%) Apple iOS
4 4 (22.22%) Exchange Server 2010
4 4 (22.22%) Windows 8
4 4 (22.22%) Retail
5 3 (16.67%) Data Management
5 3 (16.67%) Systems Analysis
5 3 (16.67%) Exchange Server 2003
5 3 (16.67%) International Banking
5 3 (16.67%) PowerShell
5 3 (16.67%) Master Data Management
5 3 (16.67%) SharePoint 2013
5 3 (16.67%) Windows 10
5 3 (16.67%) Continuous Improvement
5 3 (16.67%) XenDesktop
5 3 (16.67%) Windows 7
5 3 (16.67%) Banking
5 3 (16.67%) Blackberry Enterprise Server
5 3 (16.67%) SAP BW
5 3 (16.67%) SAP BI
5 3 (16.67%) Business Intelligence

Support Analyst
Top Related IT Skills in Leicester by Category

For the 6 months to 30 April 2016, IT jobs across the Leicester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (22.22%) Exchange Server 2010
1 4 (22.22%) MS Exchange
2 3 (16.67%) Blackberry Enterprise Server
2 3 (16.67%) Exchange Server 2003
2 3 (16.67%) IBM Notes
2 3 (16.67%) SharePoint
2 3 (16.67%) SharePoint 2013
3 2 (11.11%) Skype for Business
4 1 (5.56%) Exchange Server 2007
4 1 (5.56%) Exchange Server 2013
Applications
1 5 (27.78%) MS Office
2 2 (11.11%) MS Excel
Cloud Services
1 1 (5.56%) IaaS
Communications & Networking
1 3 (16.67%) VPN
2 2 (11.11%) HTTP
2 2 (11.11%) LAN
2 2 (11.11%) SSH
2 2 (11.11%) WAN
2 2 (11.11%) Wireless
3 1 (5.56%) DHCP
3 1 (5.56%) DNS
3 1 (5.56%) Firewall
3 1 (5.56%) TCP/IP
Database & Business Intelligence
1 3 (16.67%) BusinessObjects
1 3 (16.67%) SAP BI
1 3 (16.67%) SAP BW
2 1 (5.56%) SQL Server
2 1 (5.56%) SQL Server 2008
2 1 (5.56%) SQL Server 2012
Development Applications
1 2 (11.11%) Jenkins
1 2 (11.11%) JIRA
General
1 5 (27.78%) Finance
2 4 (22.22%) Retail
3 3 (16.67%) Banking
3 3 (16.67%) International Banking
4 1 (5.56%) Back Office
4 1 (5.56%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (5.56%) X-Windows
Miscellaneous
1 4 (22.22%) Blackberry
2 1 (5.56%) Management Information System
Operating Systems
1 8 (44.44%) Windows
2 4 (22.22%) Apple iOS
2 4 (22.22%) Unix
2 4 (22.22%) Windows 8
3 3 (16.67%) Linux
3 3 (16.67%) Windows 10
3 3 (16.67%) Windows 7
3 3 (16.67%) Windows Server
3 3 (16.67%) Windows XP
4 1 (5.56%) Windows Server 2003
4 1 (5.56%) Windows Server 2008
4 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 3 (16.67%) Business Intelligence
1 3 (16.67%) Continuous Improvement
1 3 (16.67%) Data Management
1 3 (16.67%) E-Commerce
1 3 (16.67%) ETL
1 3 (16.67%) ITIL
1 3 (16.67%) Master Data Management
1 3 (16.67%) Migration
1 3 (16.67%) Systems Analysis
2 2 (11.11%) Application Performance Monitoring
2 2 (11.11%) DevOps
2 2 (11.11%) Performance Monitoring
2 2 (11.11%) Service Delivery
3 1 (5.56%) Capacity Management
3 1 (5.56%) Coaching
3 1 (5.56%) ITIL V3
3 1 (5.56%) Logistics
3 1 (5.56%) Mentoring
3 1 (5.56%) Supplier Management
3 1 (5.56%) Ticket Management
Programming Languages
1 4 (22.22%) SQL
2 3 (16.67%) PowerShell
2 3 (16.67%) VBScript
3 2 (11.11%) Perl
3 2 (11.11%) Python
3 2 (11.11%) Ruby
Qualifications
1 3 (16.67%) Microsoft Certification
2 1 (5.56%) SC Cleared
2 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 6 (33.33%) SLA
2 1 (5.56%) ISO/IEC 27001
System Software
1 8 (44.44%) Active Directory
2 3 (16.67%) XenDesktop
3 1 (5.56%) VMware Infrastructure
Systems Management
1 2 (11.11%) Opscode Chef
1 2 (11.11%) Puppet
2 1 (5.56%) WSUS
Vendors
1 8 (44.44%) Microsoft
2 3 (16.67%) Citrix
2 3 (16.67%) HP
2 3 (16.67%) Lotus
2 3 (16.67%) Oracle
2 3 (16.67%) SAP
3 2 (11.11%) Cisco
4 1 (5.56%) Apple
4 1 (5.56%) Remedy
4 1 (5.56%) Symantec
4 1 (5.56%) VMware