The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leicester region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 48 75 25
Rank change year-on-year
+27 -50
Permanent jobs requiring a Support Analyst 10 4 41
As % of all permanent IT jobs located in Leicester 2.31% 0.68% 9.34%
As % of the Job Titles category 2.35% 0.71% 9.51%
Number of salaries quoted 8 4 38
Average salary £25,000 £26,125 £27,000
Average salary % change year-on-year
-4.30% -3.24%
90% offered a salary of more than £21,600 £20,750 £22,500
10% offered a salary of more than £31,875 £27,125 £27,300
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
Leicestershire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicester
Permanent IT job ads with a match in the
Job Titles category
425 565 431
As % of all permanent IT jobs located in Leicester 98.38% 96.09% 98.18%
Number of salaries quoted 357 469 382
Average salary £40,000 £38,000 £34,650
Average salary % change year-on-year
+5.26% +9.66%
90% offered a salary of more than £27,500 £26,000 £26,500
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leicester

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leicester region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leicester

Support Analyst
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leicester region.

Support Analyst Salary Trend in Leicester

Support Analyst
Salary Histogram in Leicester

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leicester region over the 3 months to 26 March 2015.

Support Analyst Salary Histogram in Leicester

Support Analyst
Top 30 Related IT Skills in Leicester

For the 6 months to 26 March 2015, IT jobs across the Leicester region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 13 (36.11%) SQL
1 13 (36.11%) ITIL
2 12 (33.33%) Finance
3 7 (19.44%) SQL Server
3 7 (19.44%) UNIX
3 7 (19.44%) MS Excel
4 6 (16.67%) Oracle
4 6 (16.67%) Windows
4 6 (16.67%) Hyperion
4 6 (16.67%) Degree
5 5 (13.89%) SLA
5 5 (13.89%) Microsoft
5 5 (13.89%) Active Directory
5 5 (13.89%) DameWare
5 5 (13.89%) Retail
5 5 (13.89%) Analytical Skills
6 4 (11.11%) MS Exchange
6 4 (11.11%) MAILsweeper
6 4 (11.11%) Essbase
7 3 (8.33%) PL/SQL
7 3 (8.33%) Linux
7 3 (8.33%) Oracle Forms
7 3 (8.33%) ERP
7 3 (8.33%) Windows XP
7 3 (8.33%) Citrix
7 3 (8.33%) Retek
7 3 (8.33%) CODA
7 3 (8.33%) Internet
7 3 (8.33%) Oracle Applications
7 3 (8.33%) Windows 7

Support Analyst
Top Related IT Skills in Leicester by Category

For the 6 months to 26 March 2015, IT jobs across the Leicester region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.11%) MS Exchange
2 1 (2.78%) WebSphere
2 1 (2.78%) IIS
2 1 (2.78%) JBoss
2 1 (2.78%) IBM Notes
Applications
1 7 (19.44%) MS Excel
2 2 (5.56%) Acrobat
2 2 (5.56%) MS PowerPoint
3 1 (2.78%) Spreadsheet
3 1 (2.78%) MS Office
Business Applications
1 3 (8.33%) Oracle Applications
2 2 (5.56%) Retail-J
Communications & Networking
1 3 (8.33%) Internet
2 2 (5.56%) VoIP
3 1 (2.78%) WAN
3 1 (2.78%) HTTP
3 1 (2.78%) Firewall
3 1 (2.78%) LAN
Database & Business Intelligence
1 7 (19.44%) SQL Server
2 4 (11.11%) Essbase
3 3 (8.33%) Oracle Database
4 1 (2.78%) MySQL
4 1 (2.78%) SQL Server Integration Services
4 1 (2.78%) Cognos Impromptu
4 1 (2.78%) DTS
Development Applications
1 3 (8.33%) Oracle Forms
General
1 12 (33.33%) Finance
2 5 (13.89%) Retail
3 2 (5.56%) Manufacturing
4 1 (2.78%) French Language
4 1 (2.78%) Back Office
Libraries, Frameworks & Software Standards
1 1 (2.78%) HTML
1 1 (2.78%) LAMP
Miscellaneous
1 5 (13.89%) Analytical Skills
2 2 (5.56%) iSeries
3 1 (2.78%) Chip and PIN
3 1 (2.78%) Mainframe
Operating Systems
1 7 (19.44%) UNIX
2 6 (16.67%) Windows
3 3 (8.33%) Linux
3 3 (8.33%) Windows XP
3 3 (8.33%) Windows 7
4 1 (2.78%) AIX
Processes & Methodologies
1 13 (36.11%) ITIL
2 3 (8.33%) ERP
3 2 (5.56%) Stakeholder Management
3 2 (5.56%) Project Management
3 2 (5.56%) Business Analysis
4 1 (2.78%) Incident Management
4 1 (2.78%) System Testing
4 1 (2.78%) Capacity Management
4 1 (2.78%) Quantitative Risk Management
4 1 (2.78%) DevOps
4 1 (2.78%) Service Management
4 1 (2.78%) Change Management
4 1 (2.78%) Disaster Recovery
4 1 (2.78%) Logistics
4 1 (2.78%) Supply Chain Management
4 1 (2.78%) Benchmarking
Programming Languages
1 13 (36.11%) SQL
2 3 (8.33%) PL/SQL
3 2 (5.56%) Java
4 1 (2.78%) Perl
4 1 (2.78%) C
4 1 (2.78%) T-SQL
4 1 (2.78%) VBScript
4 1 (2.78%) VB
4 1 (2.78%) Shell Script
4 1 (2.78%) Korn
4 1 (2.78%) Bourne shell
4 1 (2.78%) Bash Shell
Qualifications
1 6 (16.67%) Degree
Quality Assurance & Compliance
1 5 (13.89%) SLA
System Software
1 5 (13.89%) Active Directory
2 2 (5.56%) XenApp
3 1 (2.78%) vSphere
3 1 (2.78%) VMware Infrastructure
Systems Management
1 5 (13.89%) DameWare
2 4 (11.11%) MAILsweeper
3 1 (2.78%) Control-M
3 1 (2.78%) WSUS
Vendors
1 6 (16.67%) Oracle
1 6 (16.67%) Hyperion
2 5 (13.89%) Microsoft
3 3 (8.33%) Citrix
3 3 (8.33%) CODA
3 3 (8.33%) Retek
4 2 (5.56%) IBM
4 2 (5.56%) Adobe
4 2 (5.56%) Cognos
5 1 (2.78%) Cisco
5 1 (2.78%) HP
5 1 (2.78%) i2
5 1 (2.78%) Lotus
5 1 (2.78%) VMware
5 1 (2.78%) Northgate
5 1 (2.78%) Sitecore