The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 58 80 38
Rank change year-on-year
+22 -42
Permanent jobs requiring a Support Analyst 15 9 50
As % of all permanent IT jobs located in Leicestershire 2.07% 0.99% 7.03%
As % of the Job Titles category 2.12% 1.02% 7.20%
Number of salaries quoted 12 9 45
Average salary £25,000 £27,500 £27,000
Average salary % change year-on-year
-9.09% +1.85%
90% offered a salary of more than £19,900 £24,500 £21,600
10% offered a salary of more than £29,200 £29,750 £30,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
708 881 694
As % of all permanent IT jobs located in Leicestershire 97.79% 97.13% 97.61%
Number of salaries quoted 587 744 605
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £27,000 £25,000
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leicestershire

Support Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leicestershire region.

Support Analyst Salary Trend in Leicestershire

Support Analyst
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leicestershire region over the 3 months to 27 March 2015.

Support Analyst Salary Histogram in Leicestershire

Support Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Leicestershire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +24 10 £25,000 -4.30%
Loughborough - 3 £23,500 -
Support Analyst
East Midlands

Support Analyst
Top 30 Related IT Skills in Leicestershire

For the 6 months to 27 March 2015, IT jobs across the Leicestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 21 (35.00%) Finance
2 16 (26.67%) Windows
3 15 (25.00%) MS Excel
3 15 (25.00%) SQL
3 15 (25.00%) Microsoft
4 13 (21.67%) SQL Server
5 12 (20.00%) ITIL
6 10 (16.67%) UNIX
6 10 (16.67%) MS Exchange
7 9 (15.00%) LAN
7 9 (15.00%) WAN
7 9 (15.00%) Oracle
7 9 (15.00%) ERP
8 8 (13.33%) Analytical Skills
8 8 (13.33%) Citrix
8 8 (13.33%) Internet
8 8 (13.33%) Retail
9 7 (11.67%) Degree
9 7 (11.67%) XenApp
10 6 (10.00%) VMware Infrastructure
10 6 (10.00%) VMware
10 6 (10.00%) Firewall
10 6 (10.00%) Hyperion
10 6 (10.00%) Active Directory
10 6 (10.00%) SLA
10 6 (10.00%) DNS
10 6 (10.00%) MS Office
11 5 (8.33%) Cognos Impromptu
11 5 (8.33%) Manufacturing
11 5 (8.33%) DameWare

Support Analyst
Top Related IT Skills in Leicestershire by Category

For the 6 months to 27 March 2015, IT jobs across the Leicestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (16.67%) MS Exchange
2 1 (1.67%) WebSphere
2 1 (1.67%) Exchange Server 2007
2 1 (1.67%) JBoss
2 1 (1.67%) IBM Notes
Applications
1 15 (25.00%) MS Excel
2 6 (10.00%) MS Office
3 2 (3.33%) Acrobat
3 2 (3.33%) MS PowerPoint
4 1 (1.67%) Spreadsheet
Business Applications
1 3 (5.00%) Oracle Applications
2 2 (3.33%) Retail-J
3 1 (1.67%) Oracle General Ledger
3 1 (1.67%) Oracle EBS R12
3 1 (1.67%) Oracle iProcurement
3 1 (1.67%) Oracle Payables
3 1 (1.67%) Oracle Procure-to-Pay
3 1 (1.67%) Oracle Receivables
3 1 (1.67%) BPCS
3 1 (1.67%) SAP WM
3 1 (1.67%) Oracle EBS
3 1 (1.67%) Oracle ERP
3 1 (1.67%) Dynamics CRM
Communications & Networking
1 9 (15.00%) LAN
1 9 (15.00%) WAN
2 8 (13.33%) Internet
3 6 (10.00%) Firewall
3 6 (10.00%) DNS
4 3 (5.00%) Wireless
5 2 (3.33%) VoIP
6 1 (1.67%) DHCP
6 1 (1.67%) HTTP
Database & Business Intelligence
1 13 (21.67%) SQL Server
2 5 (8.33%) Cognos Impromptu
3 4 (6.67%) Essbase
4 3 (5.00%) Oracle Database
5 1 (1.67%) MySQL
5 1 (1.67%) SQL Server Integration Services
5 1 (1.67%) MS Access
5 1 (1.67%) DTS
5 1 (1.67%) BusinessObjects
5 1 (1.67%) SAP BW
5 1 (1.67%) SAP BI
Development Applications
1 3 (5.00%) Oracle Forms
General
1 21 (35.00%) Finance
2 8 (13.33%) Retail
3 5 (8.33%) Manufacturing
4 1 (1.67%) French Language
4 1 (1.67%) Back Office
Libraries, Frameworks & Software Standards
1 2 (3.33%) .NET
1 2 (3.33%) ASP.NET
2 1 (1.67%) EDI
2 1 (1.67%) LAMP
2 1 (1.67%) HTML
Miscellaneous
1 8 (13.33%) Analytical Skills
2 3 (5.00%) Enterprise Software
3 2 (3.33%) iSeries
4 1 (1.67%) Chip and PIN
4 1 (1.67%) Mainframe
Operating Systems
1 16 (26.67%) Windows
2 10 (16.67%) UNIX
3 3 (5.00%) Windows 7
3 3 (5.00%) Linux
3 3 (5.00%) Windows XP
4 1 (1.67%) Windows Vista
4 1 (1.67%) Windows Server 2008
4 1 (1.67%) Windows 8
4 1 (1.67%) Windows Server 2012
4 1 (1.67%) AIX
Processes & Methodologies
1 12 (20.00%) ITIL
2 9 (15.00%) ERP
3 3 (5.00%) Project Management
4 2 (3.33%) Business Analysis
4 2 (3.33%) Software Testing
4 2 (3.33%) Logistics
4 2 (3.33%) Stakeholder Management
5 1 (1.67%) Data Management
5 1 (1.67%) Supply Chain Management
5 1 (1.67%) Software Engineering
5 1 (1.67%) Systems Analysis
5 1 (1.67%) Incident Management
5 1 (1.67%) System Testing
5 1 (1.67%) Capacity Management
5 1 (1.67%) Quantitative Risk Management
5 1 (1.67%) Procure-to-pay
5 1 (1.67%) DevOps
5 1 (1.67%) Service Management
5 1 (1.67%) Disaster Recovery
5 1 (1.67%) OO
Programming Languages
1 15 (25.00%) SQL
2 4 (6.67%) Java
3 3 (5.00%) PL/SQL
4 2 (3.33%) VBScript
4 2 (3.33%) C#
4 2 (3.33%) VB.NET
5 1 (1.67%) Python
5 1 (1.67%) Shell Script
5 1 (1.67%) Korn
5 1 (1.67%) Bourne shell
5 1 (1.67%) Bash Shell
5 1 (1.67%) C
5 1 (1.67%) JavaScript
5 1 (1.67%) Perl
5 1 (1.67%) VB
Qualifications
1 7 (11.67%) Degree
2 1 (1.67%) SAP Certification
Quality Assurance & Compliance
1 6 (10.00%) SLA
2 1 (1.67%) QA
System Software
1 7 (11.67%) XenApp
2 6 (10.00%) Active Directory
2 6 (10.00%) VMware Infrastructure
3 1 (1.67%) vSphere
Systems Management
1 5 (8.33%) DameWare
2 4 (6.67%) MAILsweeper
3 1 (1.67%) Control-M
3 1 (1.67%) WSUS
Vendors
1 15 (25.00%) Microsoft
2 9 (15.00%) Oracle
3 8 (13.33%) Citrix
4 6 (10.00%) Hyperion
4 6 (10.00%) VMware
5 3 (5.00%) Retek
5 3 (5.00%) SAP
5 3 (5.00%) CODA
6 2 (3.33%) IBM
6 2 (3.33%) Cognos
6 2 (3.33%) Adobe
7 1 (1.67%) HP
7 1 (1.67%) Lotus
7 1 (1.67%) Northgate
7 1 (1.67%) Sitecore
7 1 (1.67%) RedPrairie
7 1 (1.67%) Cisco
7 1 (1.67%) Business Objects
7 1 (1.67%) i2
7 1 (1.67%) Epicor