The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 57 72 64
Rank change year-on-year
+15 -8
Permanent jobs requiring a Support Analyst 24 16 18
As % of all permanent IT jobs located in Leicestershire 3.03% 2.32% 2.55%
As % of the Job Titles category 3.10% 2.40% 2.60%
Number of salaries quoted 23 13 17
Average salary £27,000 £27,000 £25,000
Average salary % change year-on-year
- +8.00%
90% offered a salary of more than £21,700 £22,500 £22,800
10% offered a salary of more than £40,000 £38,250 £34,087
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
775 666 691
As % of all permanent IT jobs located in Leicestershire 97.98% 96.38% 97.88%
Number of salaries quoted 672 606 576
Average salary £37,750 £37,500 £35,500
Average salary % change year-on-year
+0.66% +5.63%
90% offered a salary of more than £23,500 £25,000 £23,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leicestershire

Support Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leicestershire region.

Support Analyst Salary Trend in Leicestershire

Support Analyst
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leicestershire region over the 3 months to 18 September 2014.

Support Analyst Salary Histogram in Leicestershire

Support Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Leicestershire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +12 14 £23,500 -13.79% 1
Lutterworth - 4 £27,000 -
Loughborough 0 1 £27,500 +22.22%
Support Analyst
East Midlands

Support Analyst
Top 30 Related IT Skills in Leicestershire

For the 6 months to 18 September 2014, IT jobs across the Leicestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 10 (27.78%) Windows
2 9 (25.00%) SQL
2 9 (25.00%) Microsoft
3 8 (22.22%) SQL Server
4 7 (19.44%) VMware
5 6 (16.67%) MS Excel
6 5 (13.89%) SLA
6 5 (13.89%) MS Office
6 5 (13.89%) Citrix
6 5 (13.89%) Middleware
7 4 (11.11%) Dynamics CRM
7 4 (11.11%) Finance
7 4 (11.11%) Retail
7 4 (11.11%) Firewall
7 4 (11.11%) .NET
7 4 (11.11%) C#
7 4 (11.11%) CRM
8 3 (8.33%) SharePoint
8 3 (8.33%) ERP
8 3 (8.33%) Windows XP
8 3 (8.33%) MS Exchange
8 3 (8.33%) ITIL
8 3 (8.33%) Active Directory
8 3 (8.33%) Migration
8 3 (8.33%) System Testing
8 3 (8.33%) Data Migration
8 3 (8.33%) vSphere
8 3 (8.33%) VMware Infrastructure
8 3 (8.33%) Windows Server 2008
8 3 (8.33%) User Acceptance Testing

Support Analyst
Top Related IT Skills in Leicestershire by Category

For the 6 months to 18 September 2014, IT jobs across the Leicestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.33%) SharePoint
1 3 (8.33%) MS Exchange
2 1 (2.78%) IBM Notes
2 1 (2.78%) IIS
2 1 (2.78%) CICS
2 1 (2.78%) Exchange Server 2007
2 1 (2.78%) Exchange Server 2010
2 1 (2.78%) Exchange Server 2013
Applications
1 6 (16.67%) MS Excel
2 5 (13.89%) MS Office
Business Applications
1 4 (11.11%) Dynamics CRM
2 1 (2.78%) Line 500
Communications & Networking
1 4 (11.11%) Firewall
2 2 (5.56%) NetScaler
2 2 (5.56%) DNS
2 2 (5.56%) LAN
2 2 (5.56%) WAN
3 1 (2.78%) DHCP
3 1 (2.78%) TCP/IP
3 1 (2.78%) Wi-Fi
3 1 (2.78%) Intranet
3 1 (2.78%) Internet
3 1 (2.78%) SAN
Database & Business Intelligence
1 8 (22.22%) SQL Server
2 1 (2.78%) DB2
2 1 (2.78%) Crystal Reports
2 1 (2.78%) MS Access
2 1 (2.78%) Oracle Database
Development Applications
1 1 (2.78%) Visual Studio
General
1 4 (11.11%) Finance
1 4 (11.11%) Retail
2 2 (5.56%) Manufacturing
3 1 (2.78%) Back Office
3 1 (2.78%) Local Government
Libraries, Frameworks & Software Standards
1 5 (13.89%) Middleware
2 4 (11.11%) .NET
3 1 (2.78%) ASP.NET
3 1 (2.78%) ASP.NET MVC
Miscellaneous
1 2 (5.56%) iSeries
1 2 (5.56%) Mainframe
2 1 (2.78%) EPoS
2 1 (2.78%) Thin Client
2 1 (2.78%) VSAM
2 1 (2.78%) Fat Client
2 1 (2.78%) IBM Mainframe
Operating Systems
1 10 (27.78%) Windows
2 3 (8.33%) Windows XP
2 3 (8.33%) Windows Server 2008
3 1 (2.78%) Windows Server 2003
3 1 (2.78%) Windows Vista
3 1 (2.78%) Windows 8
3 1 (2.78%) Windows Server 2012
3 1 (2.78%) Windows 7
Processes & Methodologies
1 4 (11.11%) CRM
2 3 (8.33%) ERP
2 3 (8.33%) ITIL
2 3 (8.33%) Migration
2 3 (8.33%) System Testing
2 3 (8.33%) Data Migration
2 3 (8.33%) User Acceptance Testing
3 2 (5.56%) Problem Management
3 2 (5.56%) Agile Software Development
3 2 (5.56%) Business Analysis
3 2 (5.56%) Project Management
4 1 (2.78%) MVC
4 1 (2.78%) Software Engineering
4 1 (2.78%) Test Scripting
4 1 (2.78%) Test Planning
4 1 (2.78%) Mentoring
Programming Languages
1 9 (25.00%) SQL
2 4 (11.11%) C#
3 1 (2.78%) COBOL
3 1 (2.78%) VB
3 1 (2.78%) JCL
Qualifications
1 2 (5.56%) MCTS
1 2 (5.56%) MCITP
1 2 (5.56%) Degree
1 2 (5.56%) VMware Certified Professional (VCP)
1 2 (5.56%) Microsoft Certification
1 2 (5.56%) MCSE
2 1 (2.78%) CCNA
2 1 (2.78%) Cisco Certification
2 1 (2.78%) SC Cleared
2 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 5 (13.89%) SLA
2 1 (2.78%) ISO 9001
System Software
1 3 (8.33%) Active Directory
1 3 (8.33%) vSphere
1 3 (8.33%) VMware Infrastructure
1 3 (8.33%) XenApp
1 3 (8.33%) XenDesktop
2 2 (5.56%) VMware ESXi
3 1 (2.78%) XenServer
Systems Management
1 1 (2.78%) CA Endevor
Vendors
1 9 (25.00%) Microsoft
2 7 (19.44%) VMware
3 5 (13.89%) Citrix
4 2 (5.56%) CheckPoint
4 2 (5.56%) SAP
5 1 (2.78%) Oracle
5 1 (2.78%) Cisco
5 1 (2.78%) IBM
5 1 (2.78%) Lotus
5 1 (2.78%) Sage
5 1 (2.78%) WatchGuard
Leicester, Leicestershire
Blues Point Ltd
Salary: Up to £40,000 per annum + pension, healthcare & bonus
Posted: 15 days ago