The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 57 58 65
Rank change year-on-year
+1 +7
Permanent jobs requiring a Support Analyst 17 24 20
As % of all permanent IT jobs located in Leicestershire 2.49% 2.82% 2.90%
As % of the Job Titles category 2.57% 2.90% 2.99%
Number of salaries quoted 17 22 17
Average salary £32,000 £27,000 £27,000
Average salary % change year-on-year
+18.51% -
90% offered a salary of more than £22,560 £22,500 £25,650
10% offered a salary of more than £40,000 £39,750 £33,750
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
662 829 668
As % of all permanent IT jobs located in Leicestershire 97.07% 97.41% 96.81%
Number of salaries quoted 515 721 606
Average salary £37,500 £39,000 £37,500
Average salary % change year-on-year
-3.84% +4.00%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leicestershire

Support Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leicestershire region.

Support Analyst Salary Trend in Leicestershire

Support Analyst
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leicestershire region over the 3 months to 28 August 2015.

Support Analyst Salary Histogram in Leicestershire

Support Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Leicestershire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +1 12 £32,750 +39.36% 2
Hinckley - 2 £32,000 -
Loughborough - 1 £18,000 -
Market Harborough - 1 £19,500 -
Support Analyst
East Midlands

Support Analyst
Top 30 Related IT Skills in Leicestershire

For the 6 months to 28 August 2015, IT jobs across the Leicestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 14 (46.67%) Windows
2 13 (43.33%) Active Directory
3 12 (40.00%) Microsoft
4 11 (36.67%) MS Exchange
5 10 (33.33%) MS Excel
6 8 (26.67%) ITIL
6 8 (26.67%) Windows 7
7 7 (23.33%) Windows 8
8 6 (20.00%) Windows Server 2012
8 6 (20.00%) Windows Server 2008
9 5 (16.67%) Retail
9 5 (16.67%) DameWare
9 5 (16.67%) MAILsweeper
9 5 (16.67%) MS Office
10 4 (13.33%) ERP
10 4 (13.33%) Internet
10 4 (13.33%) SLA
10 4 (13.33%) Service Delivery
10 4 (13.33%) Finance
10 4 (13.33%) MS PowerPoint
10 4 (13.33%) Exchange Server 2013
10 4 (13.33%) Analytical Skills
11 3 (10.00%) Continuous Improvement
11 3 (10.00%) Exchange Server 2010
11 3 (10.00%) VMware
11 3 (10.00%) TCP/IP
11 3 (10.00%) LAN
11 3 (10.00%) WAN
11 3 (10.00%) UNIX
11 3 (10.00%) Linux

Support Analyst
Top Related IT Skills in Leicestershire by Category

For the 6 months to 28 August 2015, IT jobs across the Leicestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (36.67%) MS Exchange
2 4 (13.33%) Exchange Server 2013
3 3 (10.00%) Exchange Server 2010
4 2 (6.67%) IBM Notes
4 2 (6.67%) Blackberry Enterprise Server
5 1 (3.33%) Oracle Workflow
5 1 (3.33%) WebSphere
5 1 (3.33%) Exchange Server 2007
5 1 (3.33%) SharePoint
5 1 (3.33%) JBoss
Applications
1 10 (33.33%) MS Excel
2 5 (16.67%) MS Office
3 4 (13.33%) MS PowerPoint
4 1 (3.33%) Spreadsheet
4 1 (3.33%) Acrobat
Business Applications
1 1 (3.33%) Oracle EBS
1 1 (3.33%) Retail-J
Communications & Networking
1 4 (13.33%) Internet
2 3 (10.00%) TCP/IP
2 3 (10.00%) LAN
2 3 (10.00%) WAN
3 2 (6.67%) Wireless
4 1 (3.33%) HTTP
4 1 (3.33%) VoIP
Database & Business Intelligence
1 3 (10.00%) SQL Server
2 2 (6.67%) Crystal Reports
2 2 (6.67%) SQL Server Reporting Services
2 2 (6.67%) SQL Server Integration Services
2 2 (6.67%) SQL Server 2008
2 2 (6.67%) SQL Server 2012
3 1 (3.33%) Oracle BI EE
Development Applications
1 2 (6.67%) Visual Studio
1 2 (6.67%) TeamCity
1 2 (6.67%) Team Foundation Server
General
1 5 (16.67%) Retail
2 4 (13.33%) Finance
3 1 (3.33%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (10.00%) CSS
1 3 (10.00%) HTML
1 3 (10.00%) .NET
2 2 (6.67%) ASP.NET
2 2 (6.67%) Web Services
2 2 (6.67%) XML
2 2 (6.67%) WinForms
2 2 (6.67%) Ajax
2 2 (6.67%) .NET Framework
2 2 (6.67%) WCF
2 2 (6.67%) WPF
2 2 (6.67%) LINQ
2 2 (6.67%) RESTful
2 2 (6.67%) ASP.NET MVC 2
2 2 (6.67%) Entity Framework
2 2 (6.67%) Castle Windsor
Miscellaneous
1 4 (13.33%) Analytical Skills
2 2 (6.67%) Chip and PIN
2 2 (6.67%) FMCG
3 1 (3.33%) Mainframe
3 1 (3.33%) BYOD
Operating Systems
1 14 (46.67%) Windows
2 8 (26.67%) Windows 7
3 7 (23.33%) Windows 8
4 6 (20.00%) Windows Server 2012
4 6 (20.00%) Windows Server 2008
5 3 (10.00%) UNIX
5 3 (10.00%) Linux
6 2 (6.67%) Windows Server 2003
6 2 (6.67%) Windows Vista
7 1 (3.33%) Windows XP
7 1 (3.33%) AIX
Processes & Methodologies
1 8 (26.67%) ITIL
2 4 (13.33%) ERP
2 4 (13.33%) Service Delivery
3 3 (10.00%) Continuous Improvement
4 2 (6.67%) Mobile Device Management
4 2 (6.67%) Service Management
4 2 (6.67%) Change Management
4 2 (6.67%) MVC
5 1 (3.33%) Workflow
5 1 (3.33%) Stakeholder Management
5 1 (3.33%) Incident Management
5 1 (3.33%) Lean Six Sigma
5 1 (3.33%) Business Intelligence
5 1 (3.33%) Six Sigma
5 1 (3.33%) BCP
5 1 (3.33%) Quantitative Risk Management
5 1 (3.33%) DevOps
5 1 (3.33%) Software Deployment
Programming Languages
1 3 (10.00%) C#
1 3 (10.00%) JavaScript
2 2 (6.67%) SQL
2 2 (6.67%) VB.NET
3 1 (3.33%) Shell Script
3 1 (3.33%) C
3 1 (3.33%) PL/SQL
3 1 (3.33%) Java
Qualifications
1 2 (6.67%) MCP
1 2 (6.67%) Degree
2 1 (3.33%) MCSE
2 1 (3.33%) Microsoft Certification
Quality Assurance & Compliance
1 4 (13.33%) SLA
System Software
1 13 (43.33%) Active Directory
2 2 (6.67%) Hyper-V
3 1 (3.33%) XenApp
3 1 (3.33%) VMware Infrastructure
Systems Management
1 5 (16.67%) MAILsweeper
1 5 (16.67%) DameWare
2 2 (6.67%) AirWatch
3 1 (3.33%) Control-M
Vendors
1 12 (40.00%) Microsoft
2 3 (10.00%) VMware
3 2 (6.67%) Oracle
3 2 (6.67%) Lotus
4 1 (3.33%) Apple
4 1 (3.33%) Remedy
4 1 (3.33%) IBM
4 1 (3.33%) Adobe
4 1 (3.33%) Citrix
4 1 (3.33%) i2
4 1 (3.33%) Informatica
4 1 (3.33%) Sitecore
4 1 (3.33%) Veeam
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