The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 33 79 57
Rank change year-on-year
+46 -22
Permanent jobs requiring a Support Analyst 42 12 23
As % of all permanent IT jobs located in Leicestershire 5.86% 1.46% 3.30%
As % of the Job Titles category 6.02% 1.51% 3.37%
Number of salaries quoted 39 12 15
Average salary £27,927 £21,750 £26,500
Average salary % change year-on-year
+28.40% -17.92%
90% offered a salary of more than £20,000 £19,100 £21,600
10% offered a salary of more than £40,000 £29,475 £28,800
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
698 794 683
As % of all permanent IT jobs located in Leicestershire 97.35% 96.71% 97.99%
Number of salaries quoted 557 682 628
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £51,792 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leicestershire

Support Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leicestershire region.

Support Analyst Salary Trend in Leicestershire

Support Analyst
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leicestershire region over the 3 months to 30 January 2015.

Support Analyst Salary Histogram in Leicestershire

Support Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Leicestershire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +42 25 £34,000 +61.90% 2
Loughborough +10 10 £24,250 +12.79%
Hinckley +4 1 - -
Support Analyst
East Midlands

Support Analyst
Top 30 Related IT Skills in Leicestershire

For the 6 months to 30 January 2015, IT jobs across the Leicestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 19 (29.69%) Finance
1 19 (29.69%) Windows
2 18 (28.13%) Microsoft
3 17 (26.56%) SQL
3 17 (26.56%) SQL Server
4 16 (25.00%) MS Excel
5 12 (18.75%) MS Exchange
5 12 (18.75%) LAN
5 12 (18.75%) WAN
6 11 (17.19%) ERP
6 11 (17.19%) ITIL
7 10 (15.63%) Firewall
7 10 (15.63%) VMware
7 10 (15.63%) MS Office
8 9 (14.06%) UNIX
8 9 (14.06%) DNS
8 9 (14.06%) Citrix
8 9 (14.06%) VMware Infrastructure
9 8 (12.50%) XenApp
9 8 (12.50%) Internet
9 8 (12.50%) Oracle
9 8 (12.50%) Retail
10 7 (10.94%) Manufacturing
11 6 (9.38%) Degree
11 6 (9.38%) Hyperion
11 6 (9.38%) Analytical Skills
12 5 (7.81%) Project Management
12 5 (7.81%) Active Directory
12 5 (7.81%) Cognos Impromptu
13 4 (6.25%) Windows XP

Support Analyst
Top Related IT Skills in Leicestershire by Category

For the 6 months to 30 January 2015, IT jobs across the Leicestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (18.75%) MS Exchange
2 2 (3.13%) IIS
2 2 (3.13%) IBM Notes
2 2 (3.13%) Exchange Server 2007
3 1 (1.56%) Exchange Server 2010
3 1 (1.56%) Exchange Server 2013
Applications
1 16 (25.00%) MS Excel
2 10 (15.63%) MS Office
3 1 (1.56%) Acrobat
Business Applications
1 4 (6.25%) Dynamics CRM
2 3 (4.69%) Oracle Applications
3 1 (1.56%) Line 500
3 1 (1.56%) SAP WM
3 1 (1.56%) BPCS
Communications & Networking
1 12 (18.75%) LAN
1 12 (18.75%) WAN
2 10 (15.63%) Firewall
3 9 (14.06%) DNS
4 8 (12.50%) Internet
5 3 (4.69%) Wireless
6 2 (3.13%) DHCP
7 1 (1.56%) Wi-Fi
7 1 (1.56%) TCP/IP
7 1 (1.56%) VoIP
Database & Business Intelligence
1 17 (26.56%) SQL Server
2 5 (7.81%) Cognos Impromptu
3 4 (6.25%) Essbase
4 3 (4.69%) Oracle Database
5 2 (3.13%) MS Access
6 1 (1.56%) SQL Server Integration Services
6 1 (1.56%) BusinessObjects
6 1 (1.56%) SAP BI
6 1 (1.56%) SAP BW
6 1 (1.56%) MySQL
6 1 (1.56%) Crystal Reports
6 1 (1.56%) DTS
Development Applications
1 3 (4.69%) Oracle Forms
2 1 (1.56%) Visual Studio
General
1 19 (29.69%) Finance
2 8 (12.50%) Retail
3 7 (10.94%) Manufacturing
4 1 (1.56%) Back Office
4 1 (1.56%) French Language
Libraries, Frameworks & Software Standards
1 2 (3.13%) ASP.NET
1 2 (3.13%) .NET
2 1 (1.56%) LAMP
2 1 (1.56%) EDI
Miscellaneous
1 6 (9.38%) Analytical Skills
2 4 (6.25%) iSeries
3 3 (4.69%) Enterprise Software
4 1 (1.56%) Fat Client
4 1 (1.56%) Thin Client
Operating Systems
1 19 (29.69%) Windows
2 9 (14.06%) UNIX
3 4 (6.25%) Windows XP
4 3 (4.69%) Windows 7
4 3 (4.69%) Windows Server 2008
5 2 (3.13%) Linux
5 2 (3.13%) Windows Vista
5 2 (3.13%) Windows 8
5 2 (3.13%) Windows Server 2012
6 1 (1.56%) Windows Server 2003
Processes & Methodologies
1 11 (17.19%) ERP
1 11 (17.19%) ITIL
2 5 (7.81%) Project Management
3 4 (6.25%) CRM
3 4 (6.25%) Business Analysis
4 2 (3.13%) Logistics
5 1 (1.56%) Stakeholder Management
5 1 (1.56%) Change Management
5 1 (1.56%) Software Testing
5 1 (1.56%) System Testing
5 1 (1.56%) Supply Chain Management
5 1 (1.56%) Systems Analysis
5 1 (1.56%) Data Management
5 1 (1.56%) Business Intelligence
5 1 (1.56%) ETL
5 1 (1.56%) Benchmarking
5 1 (1.56%) OO
Programming Languages
1 17 (26.56%) SQL
2 2 (3.13%) PL/SQL
2 2 (3.13%) VB.NET
2 2 (3.13%) C#
2 2 (3.13%) Java
3 1 (1.56%) Bourne shell
3 1 (1.56%) Bash Shell
3 1 (1.56%) Korn
3 1 (1.56%) Shell Script
3 1 (1.56%) JavaScript
3 1 (1.56%) Perl
3 1 (1.56%) T-SQL
3 1 (1.56%) VBScript
3 1 (1.56%) Python
Qualifications
1 6 (9.38%) Degree
2 1 (1.56%) SAP Certification
Quality Assurance & Compliance
1 4 (6.25%) SLA
System Software
1 9 (14.06%) VMware Infrastructure
2 8 (12.50%) XenApp
3 5 (7.81%) Active Directory
4 2 (3.13%) vSphere
Systems Management
1 2 (3.13%) DameWare
2 1 (1.56%) WSUS
2 1 (1.56%) MAILsweeper
Vendors
1 18 (28.13%) Microsoft
2 10 (15.63%) VMware
3 9 (14.06%) Citrix
4 8 (12.50%) Oracle
5 6 (9.38%) Hyperion
6 4 (6.25%) SAP
7 3 (4.69%) Retek
7 3 (4.69%) CODA
8 2 (3.13%) Cognos
8 2 (3.13%) Lotus
8 2 (3.13%) CheckPoint
9 1 (1.56%) RedPrairie
9 1 (1.56%) Northgate
9 1 (1.56%) Cisco
9 1 (1.56%) IBM
9 1 (1.56%) Adobe
9 1 (1.56%) HP
9 1 (1.56%) Epicor
9 1 (1.56%) Sage
9 1 (1.56%) Business Objects