The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 31 83 66
Rank change year-on-year
+52 -17
Permanent jobs requiring a Support Analyst 47 14 14
As % of all permanent IT jobs located in Leicestershire 6.27% 1.57% 1.97%
As % of the Job Titles category 6.46% 1.63% 2.00%
Number of salaries quoted 43 14 6
Average salary £27,500 £22,250 £24,750
Average salary % change year-on-year
+23.59% -10.10%
90% offered a salary of more than £20,000 £19,300 £22,750
10% offered a salary of more than £39,750 £47,500 £27,750
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
727 861 699
As % of all permanent IT jobs located in Leicestershire 96.93% 96.74% 98.31%
Number of salaries quoted 575 751 632
Average salary £38,000 £37,500 £37,000
Average salary % change year-on-year
+1.33% +1.35%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £52,000 £49,600 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Leicestershire

Support Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Leicestershire region.

Support Analyst Salary Trend in Leicestershire

Support Analyst
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Leicestershire region over the 3 months to 19 December 2014.

Support Analyst Salary Histogram in Leicestershire

Support Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Leicestershire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +49 26 £30,677 +27.82%
Loughborough +8 9 £27,500 +22.22%
Hinckley +8 3 - -
Market Harborough - 1 £23,500 -
Support Analyst
East Midlands

Support Analyst
Top 30 Related IT Skills in Leicestershire

For the 6 months to 19 December 2014, IT jobs across the Leicestershire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 20 (28.99%) Microsoft
1 20 (28.99%) SQL Server
2 19 (27.54%) SQL
3 18 (26.09%) Windows
3 18 (26.09%) MS Excel
3 18 (26.09%) Finance
4 11 (15.94%) MS Exchange
4 11 (15.94%) ITIL
5 10 (14.49%) VMware
5 10 (14.49%) MS Office
5 10 (14.49%) LAN
5 10 (14.49%) WAN
5 10 (14.49%) Firewall
6 9 (13.04%) DNS
6 9 (13.04%) VMware Infrastructure
6 9 (13.04%) Citrix
6 9 (13.04%) ERP
7 8 (11.59%) Oracle
7 8 (11.59%) UNIX
7 8 (11.59%) XenApp
7 8 (11.59%) Internet
8 7 (10.14%) Retail
9 6 (8.70%) Degree
9 6 (8.70%) .NET
9 6 (8.70%) C#
9 6 (8.70%) Hyperion
10 5 (7.25%) Cognos Impromptu
10 5 (7.25%) CRM
10 5 (7.25%) Project Management
10 5 (7.25%) SLA

Support Analyst
Top Related IT Skills in Leicestershire by Category

For the 6 months to 19 December 2014, IT jobs across the Leicestershire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (15.94%) MS Exchange
2 2 (2.90%) Exchange Server 2007
2 2 (2.90%) IIS
3 1 (1.45%) IBM Notes
3 1 (1.45%) SharePoint
3 1 (1.45%) Exchange Server 2010
3 1 (1.45%) Exchange Server 2013
Applications
1 18 (26.09%) MS Excel
2 10 (14.49%) MS Office
3 1 (1.45%) Acrobat
Business Applications
1 5 (7.25%) Dynamics CRM
2 3 (4.35%) Oracle Applications
3 1 (1.45%) Line 500
Communications & Networking
1 10 (14.49%) LAN
1 10 (14.49%) WAN
1 10 (14.49%) Firewall
2 9 (13.04%) DNS
3 8 (11.59%) Internet
4 3 (4.35%) Wireless
5 2 (2.90%) DHCP
6 1 (1.45%) TCP/IP
6 1 (1.45%) VoIP
6 1 (1.45%) Intranet
6 1 (1.45%) Wi-Fi
Database & Business Intelligence
1 20 (28.99%) SQL Server
2 5 (7.25%) Cognos Impromptu
3 4 (5.80%) Essbase
4 3 (4.35%) Oracle Database
5 2 (2.90%) MS Access
6 1 (1.45%) MySQL
6 1 (1.45%) Crystal Reports
6 1 (1.45%) DTS
6 1 (1.45%) BusinessObjects
6 1 (1.45%) SAP BW
6 1 (1.45%) SAP BI
6 1 (1.45%) SQL Server Integration Services
Development Applications
1 3 (4.35%) Oracle Forms
2 1 (1.45%) Visual Studio
General
1 18 (26.09%) Finance
2 7 (10.14%) Retail
3 5 (7.25%) Manufacturing
4 1 (1.45%) French Language
4 1 (1.45%) Back Office
Libraries, Frameworks & Software Standards
1 6 (8.70%) .NET
2 3 (4.35%) ASP.NET
3 2 (2.90%) Middleware
4 1 (1.45%) LAMP
4 1 (1.45%) ASP.NET MVC
Miscellaneous
1 4 (5.80%) iSeries
1 4 (5.80%) Analytical Skills
2 1 (1.45%) Enterprise Software
2 1 (1.45%) Thin Client
2 1 (1.45%) Mainframe
2 1 (1.45%) Fat Client
Operating Systems
1 18 (26.09%) Windows
2 8 (11.59%) UNIX
3 4 (5.80%) Windows XP
4 3 (4.35%) Windows Server 2008
4 3 (4.35%) Windows 7
5 2 (2.90%) Windows 8
5 2 (2.90%) Windows Server 2012
5 2 (2.90%) Linux
5 2 (2.90%) Windows Vista
6 1 (1.45%) Windows Server 2003
Processes & Methodologies
1 11 (15.94%) ITIL
2 9 (13.04%) ERP
3 5 (7.25%) Project Management
3 5 (7.25%) CRM
4 4 (5.80%) Business Analysis
5 2 (2.90%) Agile Software Development
6 1 (1.45%) Data Management
6 1 (1.45%) Logistics
6 1 (1.45%) Supply Chain Management
6 1 (1.45%) Software Engineering
6 1 (1.45%) Systems Analysis
6 1 (1.45%) Software Testing
6 1 (1.45%) User Acceptance Testing
6 1 (1.45%) Test Scripting
6 1 (1.45%) System Testing
6 1 (1.45%) Test Planning
6 1 (1.45%) Mentoring
6 1 (1.45%) Change Management
6 1 (1.45%) MVC
6 1 (1.45%) Stakeholder Management
Programming Languages
1 19 (27.54%) SQL
2 6 (8.70%) C#
3 2 (2.90%) VB.NET
3 2 (2.90%) PL/SQL
4 1 (1.45%) Python
4 1 (1.45%) Shell Script
4 1 (1.45%) Korn
4 1 (1.45%) Bourne shell
4 1 (1.45%) Bash Shell
4 1 (1.45%) Java
4 1 (1.45%) JavaScript
4 1 (1.45%) Perl
4 1 (1.45%) T-SQL
4 1 (1.45%) VBScript
4 1 (1.45%) VB
Qualifications
1 6 (8.70%) Degree
2 1 (1.45%) SAP Certification
Quality Assurance & Compliance
1 5 (7.25%) SLA
System Software
1 9 (13.04%) VMware Infrastructure
2 8 (11.59%) XenApp
3 4 (5.80%) Active Directory
4 2 (2.90%) vSphere
Systems Management
1 2 (2.90%) DameWare
2 1 (1.45%) WSUS
2 1 (1.45%) MAILsweeper
Vendors
1 20 (28.99%) Microsoft
2 10 (14.49%) VMware
3 9 (13.04%) Citrix
4 8 (11.59%) Oracle
5 6 (8.70%) Hyperion
6 3 (4.35%) Retek
6 3 (4.35%) SAP
6 3 (4.35%) CODA
7 2 (2.90%) CheckPoint
7 2 (2.90%) Cognos
8 1 (1.45%) Cisco
8 1 (1.45%) Business Objects
8 1 (1.45%) Lotus
8 1 (1.45%) Northgate
8 1 (1.45%) Sage
8 1 (1.45%) Adobe
8 1 (1.45%) HP