The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 592 609 622
Rank change year-on-year
+17 +13
Permanent jobs requiring a 3rd Line Technical Support 31 18 9
As % of all permanent IT jobs located in London 0.070% 0.039% 0.019%
As % of the Job Titles category 0.074% 0.042% 0.020%
Number of salaries quoted 23 11 9
Average salary £37,500 £37,500 £33,500
Average salary % change year-on-year
- +11.94%
90% offered a salary of more than £31,300 £32,500 £29,800
10% offered a salary of more than £43,500 £42,500 £40,500
UK excluding London average salary £34,500 £39,000 £31,000
% change year-on-year
-11.53% +25.80%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41779 43294 45773
As % of all permanent IT jobs located in London 93.78% 94.00% 94.36%
Number of salaries quoted 35556 35987 39555
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £78,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Technical Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in London

3rd Line Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the London region.

3rd Line Technical Support Salary Trend in London

3rd Line Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the London region over the 3 months to 26 November 2014.

3rd Line Technical Support Salary Histogram in London

3rd Line Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the London region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +45 10 £37,000 -2.63%
Wimbledon - 6 £35,000 -
3rd Line Technical Support
England

3rd Line Technical Support
Top 30 Related IT Skills in London

For the 6 months to 26 November 2014, IT jobs across the London region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 57 (98.28%) Windows
2 48 (82.76%) Microsoft
3 34 (58.62%) Windows Server 2008
4 27 (46.55%) ITIL
5 23 (39.66%) MS Exchange
5 23 (39.66%) Microsoft Certification
6 22 (37.93%) Cisco
6 22 (37.93%) MCSE
6 22 (37.93%) VMware
7 21 (36.21%) Degree
8 20 (34.48%) Cisco Certification
8 20 (34.48%) Finance
9 17 (29.31%) MS Office
10 16 (27.59%) Windows 8
10 16 (27.59%) SQL Server
10 16 (27.59%) Active Directory
11 15 (25.86%) TCP/IP
12 12 (20.69%) Python
12 12 (20.69%) SQL
12 12 (20.69%) VBScript
12 12 (20.69%) Reuters
12 12 (20.69%) Bloomberg
12 12 (20.69%) ETRM
12 12 (20.69%) Front Office
13 11 (18.97%) Open Text
13 11 (18.97%) Firewall
13 11 (18.97%) Problem Management
13 11 (18.97%) Windows 7
13 11 (18.97%) Windows Server 2012
13 11 (18.97%) Citrix

3rd Line Technical Support
Top Related IT Skills in London by Category

For the 6 months to 26 November 2014, IT jobs across the London region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (39.66%) MS Exchange
2 8 (13.79%) Exchange Server 2010
3 7 (12.07%) Exchange Server 2013
4 4 (6.90%) Exchange Server 2007
5 3 (5.17%) Lync
5 3 (5.17%) Blackberry Enterprise Server
6 2 (3.45%) Exchange Server 2000
6 2 (3.45%) SharePoint
7 1 (1.72%) Tomcat
Applications
1 17 (29.31%) MS Office
2 8 (13.79%) MS Excel
3 1 (1.72%) AutoCAD
3 1 (1.72%) Photoshop
Cloud Services
1 4 (6.90%) Office 365
Communications & Networking
1 15 (25.86%) TCP/IP
2 11 (18.97%) Firewall
3 6 (10.34%) DNS
4 5 (8.62%) DHCP
5 4 (6.90%) SAN
6 2 (3.45%) Wireless
6 2 (3.45%) VPN
6 2 (3.45%) LAN
6 2 (3.45%) WAN
7 1 (1.72%) SMTP
Database & Business Intelligence
1 16 (27.59%) SQL Server
General
1 20 (34.48%) Finance
2 12 (20.69%) Front Office
3 2 (3.45%) Billing
3 2 (3.45%) Law
3 2 (3.45%) Legal
4 1 (1.72%) Banking
Libraries, Frameworks & Software Standards
1 1 (1.72%) HTML
1 1 (1.72%) J2EE
Miscellaneous
1 5 (8.62%) Blackberry
2 3 (5.17%) Analytical Skills
3 1 (1.72%) EPoS
3 1 (1.72%) Grid Computing
3 1 (1.72%) EqualLogic
Operating Systems
1 57 (98.28%) Windows
2 34 (58.62%) Windows Server 2008
3 16 (27.59%) Windows 8
4 11 (18.97%) Windows Server 2012
4 11 (18.97%) Windows 7
5 10 (17.24%) Windows Server 2003
6 9 (15.52%) Windows XP
7 4 (6.90%) Linux
8 3 (5.17%) UNIX
8 3 (5.17%) Mac OS X
9 2 (3.45%) Windows 2000 Server
9 2 (3.45%) AIX
Processes & Methodologies
1 27 (46.55%) ITIL
2 12 (20.69%) ETRM
3 11 (18.97%) Problem Management
4 4 (6.90%) Incident Management
5 3 (5.17%) Performance Monitoring
6 2 (3.45%) Time Management
6 2 (3.45%) Document Management
7 1 (1.72%) Data Analysis
7 1 (1.72%) Disaster Recovery
7 1 (1.72%) Migration
7 1 (1.72%) Network Management
7 1 (1.72%) ITIL V2
7 1 (1.72%) Analytics
Programming Languages
1 12 (20.69%) SQL
1 12 (20.69%) VBScript
1 12 (20.69%) Python
2 1 (1.72%) Shell Script
2 1 (1.72%) MATLAB
2 1 (1.72%) VBA
2 1 (1.72%) Perl
Qualifications
1 23 (39.66%) Microsoft Certification
2 22 (37.93%) MCSE
3 21 (36.21%) Degree
4 20 (34.48%) Cisco Certification
5 9 (15.52%) MCSA
5 9 (15.52%) CCNA
6 8 (13.79%) Citrix Certification
6 8 (13.79%) CCNP
7 6 (10.34%) MCP
7 6 (10.34%) MCTS
8 3 (5.17%) MCITP
9 2 (3.45%) VCAP
9 2 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.72%) Solvency II
System Software
1 16 (27.59%) Active Directory
2 7 (12.07%) VMware Infrastructure
3 5 (8.62%) Hyper-V
4 3 (5.17%) VMware ESX
4 3 (5.17%) vSphere
5 1 (1.72%) vCloud
5 1 (1.72%) XenApp
Systems Management
1 7 (12.07%) SCCM
2 5 (8.62%) NetBackup
3 4 (6.90%) SCOM
4 1 (1.72%) SCVMM
4 1 (1.72%) SCSM
Vendors
1 48 (82.76%) Microsoft
2 22 (37.93%) Cisco
2 22 (37.93%) VMware
3 12 (20.69%) Reuters
3 12 (20.69%) Bloomberg
4 11 (18.97%) Citrix
4 11 (18.97%) Open Text
5 6 (10.34%) Symantec
6 5 (8.62%) Apple
7 4 (6.90%) HP
8 3 (5.17%) Veritas
8 3 (5.17%) Avaya
8 3 (5.17%) Toshiba
9 2 (3.45%) Altiris
9 2 (3.45%) SonicWALL
9 2 (3.45%) SolarWinds
10 1 (1.72%) AppSense
10 1 (1.72%) NetApp
10 1 (1.72%) Dell
10 1 (1.72%) Oracle
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago