The statistics below represent IT jobs advertised across the London region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 596 620 627
Rank change year-on-year
+24 +7
Permanent jobs requiring a 3rd Line Technical Support 16 37 32
As % of all permanent IT jobs located in London 0.041% 0.084% 0.068%
As % of the Job Titles category 0.043% 0.088% 0.071%
Number of salaries quoted 11 37 29
Median salary £32,500 £40,000 £42,500
Median salary % change year-on-year
-18.75% -5.88%
UK excluding London median salary £37,500 £38,000 £31,500
% change year-on-year
-1.31% +20.63%
3rd Line Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36986 42047 45092
As % of all permanent IT jobs located in London 95.68% 95.56% 95.79%
Number of salaries quoted 32143 35731 37576
Median salary £55,500 £55,000 £52,500
Median salary % change year-on-year
+0.90% +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Technical Support
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in London

3rd Line Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the London region.

3rd Line Technical Support Salary Trend in London

3rd Line Technical Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the London region over the 3 months to 28 August 2016.

3rd Line Technical Support Salary Histogram in London

3rd Line Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the London region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +46 1 £50,000 +25.00%
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 28 August 2016, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 3rd Line Technical Support in the job title.

1 36 (83.72%) Microsoft
2 33 (76.74%) Windows
3 29 (67.44%) Active Directory
4 28 (65.12%) VMware
5 26 (60.47%) Windows Server
6 23 (53.49%) SQL
7 22 (51.16%) Linux
7 22 (51.16%) LAN
7 22 (51.16%) WAN
7 22 (51.16%) SAN
7 22 (51.16%) Hyper-V
7 22 (51.16%) VMware Infrastructure
8 21 (48.84%) Firewall
8 21 (48.84%) Cisco
8 21 (48.84%) MS Office
8 21 (48.84%) Office 365
9 20 (46.51%) SharePoint
9 20 (46.51%) Windows Server 2008
10 19 (44.19%) Project Management
11 18 (41.86%) Data Centre
12 17 (39.53%) Terminal Services
12 17 (39.53%) IIS
12 17 (39.53%) TCP/IP
13 16 (37.21%) Apache
13 16 (37.21%) MySQL
13 16 (37.21%) EMC
13 16 (37.21%) PowerShell
13 16 (37.21%) NAS
13 16 (37.21%) Fortinet
13 16 (37.21%) Backup Exec

3rd Line Technical Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (46.51%) SharePoint
2 17 (39.53%) IIS
3 16 (37.21%) Apache
4 11 (25.58%) MS Exchange
5 6 (13.95%) Exchange Server 2007
6 5 (11.63%) Exchange Server 2010
6 5 (11.63%) Exchange Server 2013
7 3 (6.98%) Skype for Business
8 2 (4.65%) Exchange Server 2000
8 2 (4.65%) SharePoint 2013
Applications
1 21 (48.84%) MS Office
2 10 (23.26%) MS Excel
Business Applications
1 1 (2.33%) Dynamics CRM
Cloud Services
1 21 (48.84%) Office 365
2 2 (4.65%) Mimecast
3 1 (2.33%) Amazon AWS
3 1 (2.33%) Microsoft Azure
3 1 (2.33%) OneDrive
3 1 (2.33%) SaaS
Communications & Networking
1 22 (51.16%) LAN
1 22 (51.16%) SAN
1 22 (51.16%) WAN
2 21 (48.84%) Firewall
3 17 (39.53%) TCP/IP
4 16 (37.21%) NAS
5 6 (13.95%) VoIP
6 5 (11.63%) iSCSI
6 5 (11.63%) Wireless
7 4 (9.30%) Fibre Channel
8 3 (6.98%) Ethernet
8 3 (6.98%) Skype
8 3 (6.98%) SNMP
8 3 (6.98%) VLAN
8 3 (6.98%) VPN
9 2 (4.65%) MPLS
10 1 (2.33%) 802.11
10 1 (2.33%) DHCP
10 1 (2.33%) DNS
10 1 (2.33%) X.25
Database & Business Intelligence
1 16 (37.21%) MySQL
2 4 (9.30%) SQL Server
3 3 (6.98%) SQL Server 2012
4 1 (2.33%) SQL Server 2005
Development Applications
1 1 (2.33%) JIRA
General
1 9 (20.93%) Finance
2 2 (4.65%) Billing
2 2 (4.65%) Law
3 1 (2.33%) Banking
3 1 (2.33%) Investment Banking
3 1 (2.33%) Legal
3 1 (2.33%) Retail
3 1 (2.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.33%) 802.1X
Miscellaneous
1 18 (41.86%) Data Centre
2 16 (37.21%) Private Cloud
3 3 (6.98%) Analytical Skills
3 3 (6.98%) Video Conferencing
4 2 (4.65%) Clustering
5 1 (2.33%) Driving Licence
5 1 (2.33%) EPoS
5 1 (2.33%) PKI
5 1 (2.33%) Replication
5 1 (2.33%) User Experience
Operating Systems
1 33 (76.74%) Windows
2 26 (60.47%) Windows Server
3 22 (51.16%) Linux
4 20 (46.51%) Windows Server 2008
5 8 (18.60%) Windows 7
6 7 (16.28%) Windows Server 2012
7 5 (11.63%) Windows 10
8 3 (6.98%) Windows 8
9 2 (4.65%) Windows 2000 Server
9 2 (4.65%) Windows Server 2003
10 1 (2.33%) Unix
Processes & Methodologies
1 19 (44.19%) Project Management
2 16 (37.21%) Change Control
2 16 (37.21%) Risk Assessment
2 16 (37.21%) Virtual Infrastructure
3 8 (18.60%) ITIL
4 7 (16.28%) Continuous Improvement
4 7 (16.28%) Mentoring
5 3 (6.98%) Data Protection
5 3 (6.98%) Line Management
6 2 (4.65%) Case Management
6 2 (4.65%) Change Management
6 2 (4.65%) Data Analysis
6 2 (4.65%) Investment Management
6 2 (4.65%) Performance Analysis
6 2 (4.65%) Presales
7 1 (2.33%) Application Virtualisation
7 1 (2.33%) Kalman Filter
7 1 (2.33%) Mobile Device Management
7 1 (2.33%) Root Cause Analysis
7 1 (2.33%) Web Filtering
Programming Languages
1 23 (53.49%) SQL
2 16 (37.21%) PowerShell
Qualifications
1 11 (25.58%) Microsoft Certification
2 6 (13.95%) MCSA
3 5 (11.63%) MCSE
4 4 (9.30%) CCNA
4 4 (9.30%) Cisco Certification
5 2 (4.65%) CCNP
6 1 (2.33%) Degree
6 1 (2.33%) MCITP
6 1 (2.33%) SC Cleared
6 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 2 (4.65%) Data Quality
2 1 (2.33%) SLA
System Software
1 29 (67.44%) Active Directory
2 22 (51.16%) Hyper-V
2 22 (51.16%) VMware Infrastructure
3 17 (39.53%) Terminal Services
4 16 (37.21%) BitLocker
4 16 (37.21%) Microsoft App-V
5 1 (2.33%) KVM
5 1 (2.33%) vSphere
5 1 (2.33%) Xen
5 1 (2.33%) XenServer
Systems Management
1 16 (37.21%) Backup Exec
1 16 (37.21%) Icinga
2 6 (13.95%) SCCM
3 3 (6.98%) Microsoft Data Protection Manager
4 2 (4.65%) Microsoft Clustering
5 1 (2.33%) Failover Clustering
5 1 (2.33%) NetBackup
5 1 (2.33%) SCOM
5 1 (2.33%) SCSM
5 1 (2.33%) SCVMM
5 1 (2.33%) Symantec Enterprise Vault
Vendors
1 36 (83.72%) Microsoft
2 28 (65.12%) VMware
3 21 (48.84%) Cisco
4 16 (37.21%) EMC
4 16 (37.21%) Fortinet
4 16 (37.21%) Veeam
5 9 (20.93%) Citrix
6 5 (11.63%) Novell
7 3 (6.98%) Avaya
8 2 (4.65%) arcserve
9 1 (2.33%) 3Com
9 1 (2.33%) CheckPoint
9 1 (2.33%) Dell
9 1 (2.33%) HP
9 1 (2.33%) Mitel
9 1 (2.33%) NetApp
9 1 (2.33%) Polycom
9 1 (2.33%) RightFax
9 1 (2.33%) Symantec
9 1 (2.33%) Veritas
London
Computer Futures
Salary: £45000 - £60000 per annum + competitive
Posted: 26 days ago