The table below looks at the statistics for Incident Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 254 238 300
Rank change year-on-year
-16 +62
Permanent jobs citing Incident Management 473 548 411
As % of all permanent IT jobs located in London 1.06% 1.20% 0.86%
As % of the Processes & Methodologies category 1.28% 1.44% 1.05%
Number of salaries quoted 432 454 344
Average salary £48,500 £52,250 £49,000
Average salary % change year-on-year
-7.17% +6.63%
90% offered a salary of more than £28,050 £30,000 £25,000
10% offered a salary of more than £75,000 £75,000 £70,000
UK excluding London average salary £38,000 £37,500 £34,500
% change year-on-year
+1.33% +8.69%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36936 38008 39307
As % of all permanent IT jobs located in London 83.10% 83.52% 82.03%
Number of salaries quoted 31218 30941 33527
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the London region.

Incident Management Salary Trend in London

Incident Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Incident Management across the London region over the 3 months to 18 December 2014.

Incident Management Salary Histogram in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the London region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -18 120 £54,250 +8.50% 11
Bromley -5 10 £46,250 +23.33% 1
Croydon +8 6 £44,250 -15.71%
Surbiton - 5 £25,000 -
Canary Wharf +32 3 £25,000 -47.36%
Uxbridge -5 3 £22,500 -72.72%
Beckenham - 3 £35,000 -
Docklands, London -15 1 £37,500 - 1
Hounslow - 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 18 December 2014, IT jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 515 (52.44%) ITIL
2 337 (34.32%) Finance
3 296 (30.14%) Windows
4 232 (23.63%) Problem Management
5 186 (18.94%) Service Management
6 184 (18.74%) SQL
6 184 (18.74%) Microsoft
7 181 (18.43%) Linux
8 175 (17.82%) SLA
9 174 (17.72%) Service Delivery
10 167 (17.01%) Change Management
11 159 (16.19%) Active Directory
12 146 (14.87%) Banking
13 126 (12.83%) MS Excel
13 126 (12.83%) SQL Server
14 123 (12.53%) Management Information System
15 115 (11.71%) Oracle
15 115 (11.71%) Citrix
16 105 (10.69%) Root Cause Analysis
17 104 (10.59%) MS Office
18 101 (10.29%) Windows 7
19 99 (10.08%) VMware
20 97 (9.88%) Cisco
20 97 (9.88%) Degree
21 95 (9.67%) UNIX
22 94 (9.57%) Firewall
23 93 (9.47%) Disaster Recovery
24 83 (8.45%) Windows Server 2008
25 81 (8.25%) Analytical Skills
26 78 (7.94%) Information Security

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 18 December 2014, IT jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 75 (7.64%) MS Exchange
2 51 (5.19%) Tomcat
3 42 (4.28%) IIS
4 33 (3.36%) Apache
5 26 (2.65%) JBoss
6 25 (2.55%) Exchange Server 2010
7 20 (2.04%) WebSphere
8 19 (1.93%) SharePoint
9 17 (1.73%) WebLogic
9 17 (1.73%) Lync
10 14 (1.43%) CMS
11 13 (1.32%) WorkSite
12 12 (1.22%) Blackberry Enterprise Server
13 10 (1.02%) Exchange Server 2007
13 10 (1.02%) Exchange Server 2013
14 9 (0.92%) Drupal
14 9 (0.92%) Exchange Server 2003
15 8 (0.81%) Escenic
16 6 (0.61%) Apache Solr
16 6 (0.61%) IBM Notes
Applications
1 126 (12.83%) MS Excel
2 104 (10.59%) MS Office
3 17 (1.73%) MS PowerPoint
4 11 (1.12%) MS Visio
5 1 (0.10%) MS Project
Business Applications
1 17 (1.73%) Remedy ITSM
2 9 (0.92%) Temenos T24
3 7 (0.71%) SAP EHS
3 7 (0.71%) SAP PM
4 5 (0.51%) Oracle EBS
4 5 (0.51%) Oracle EBS R12
4 5 (0.51%) Markit EDM
5 4 (0.41%) Dynamics CRM
6 3 (0.31%) Kondor+
6 3 (0.31%) assyst
6 3 (0.31%) Oracle Applications
7 2 (0.20%) Agresso
7 2 (0.20%) LongView
7 2 (0.20%) Global One
7 2 (0.20%) SAP Oil and Gas
7 2 (0.20%) Oracle General Ledger
8 1 (0.10%) Cerner Millennium
8 1 (0.10%) SAP ERP
8 1 (0.10%) Google Analytics
8 1 (0.10%) LatentZero
Cloud Services
1 14 (1.43%) Office 365
2 11 (1.12%) Microsoft Azure
3 10 (1.02%) Cloud Computing
4 9 (0.92%) SaaS
5 6 (0.61%) Amazon AWS
6 4 (0.41%) PaaS
6 4 (0.41%) Google Apps
Communications & Networking
1 94 (9.57%) Firewall
2 63 (6.42%) TCP/IP
3 48 (4.89%) LAN
4 47 (4.79%) Internet
5 35 (3.56%) VPN
5 35 (3.56%) Wireless
6 34 (3.46%) WAN
7 29 (2.95%) DNS
7 29 (2.95%) Cisco ASA
8 26 (2.65%) Intrusion Detection
9 25 (2.55%) MPLS
10 24 (2.44%) SAN
11 22 (2.24%) BGP
11 22 (2.24%) Cisco Nexus
12 19 (1.93%) Network Security
13 18 (1.83%) IP Telephony
14 17 (1.73%) FTP
15 16 (1.63%) DHCP
15 16 (1.63%) Wireless Security
16 15 (1.53%) Wi-Fi
Database & Business Intelligence
1 126 (12.83%) SQL Server
2 56 (5.70%) Oracle Database
3 52 (5.30%) Relational Database
4 40 (4.07%) RDBMS
5 33 (3.36%) MySQL
6 25 (2.55%) SQL Server 2008
7 15 (1.53%) Oracle Database 11g
8 13 (1.32%) Data Warehouse
9 12 (1.22%) Oracle Database 10g
10 10 (1.02%) SQL Server Reporting Services
10 10 (1.02%) SQL Server 2005
10 10 (1.02%) Oracle Exadata
11 9 (0.92%) SQL Server 2012
12 7 (0.71%) SAP BI
12 7 (0.71%) SAP BW
13 6 (0.61%) DB2
14 5 (0.51%) Data Mining
14 5 (0.51%) SQL Server Integration Services
14 5 (0.51%) Amazon Redshift
14 5 (0.51%) NoSQL
Development Applications
1 10 (1.02%) JIRA
1 10 (1.02%) Git (software)
2 5 (0.51%) Jenkins
2 5 (0.51%) Toad
3 3 (0.31%) QuickTest Pro
3 3 (0.31%) SQL Server Management Studio (SSMS)
4 2 (0.20%) Metasploit
4 2 (0.20%) ClearCase
4 2 (0.20%) Subversion
5 1 (0.10%) Maven
5 1 (0.10%) Eclipse
5 1 (0.10%) ClearQuest
5 1 (0.10%) Serena SBM
General
1 337 (34.32%) Finance
2 146 (14.87%) Banking
3 63 (6.42%) Law
4 55 (5.60%) Legal
5 48 (4.89%) Telecoms
6 43 (4.38%) Retail
7 39 (3.97%) Publishing
8 30 (3.05%) Investment Banking
8 30 (3.05%) Back Office
9 25 (2.55%) Front Office
10 21 (2.14%) Marketing
11 19 (1.93%) Financial Institution
12 15 (1.53%) French Language
13 14 (1.43%) Advertising
14 8 (0.81%) German Language
14 8 (0.81%) Spanish Language
15 5 (0.51%) Games
15 5 (0.51%) Manufacturing
16 4 (0.41%) International Banking
17 3 (0.31%) Corporate Banking
Job Titles
1 270 (27.49%) Analyst
2 122 (12.42%) Support Analyst
3 99 (10.08%) Service Manager
4 71 (7.23%) Service Analyst
5 61 (6.21%) Service Desk Analyst
6 60 (6.11%) DBA
7 59 (6.01%) Applications Support
7 59 (6.01%) Delivery Manager
7 59 (6.01%) Incident Manager
8 56 (5.70%) Services Delivery Manager
9 51 (5.19%) Team Leader
10 39 (3.97%) Administrator
10 39 (3.97%) Architect
11 38 (3.87%) Support Engineer
12 37 (3.77%) Network Engineer
13 35 (3.56%) 2nd Line Support
14 33 (3.36%) Senior Analyst
14 33 (3.36%) Support Manager
15 32 (3.26%) Security Analyst
16 29 (2.95%) SQL DBA
Libraries, Frameworks & Software Standards
1 28 (2.85%) FIX Protocol
2 27 (2.75%) .NET
2 27 (2.75%) Web Services
3 25 (2.55%) XML
4 23 (2.34%) Middleware
5 13 (1.32%) ASP.NET
6 9 (0.92%) ActiveMQ
6 9 (0.92%) RabbitMQ
7 8 (0.81%) Spring
7 8 (0.81%) Ajax
7 8 (0.81%) SOAP
7 8 (0.81%) HTML
8 7 (0.71%) XML Messaging
9 6 (0.61%) J2EE
9 6 (0.61%) JMS
10 5 (0.51%) Flash
10 5 (0.51%) Spring MVC
11 4 (0.41%) Java EE
11 4 (0.41%) Application Packaging
11 4 (0.41%) Visualforce
Miscellaneous
1 123 (12.53%) Management Information System
2 81 (8.25%) Analytical Skills
3 69 (7.03%) Blackberry
4 47 (4.79%) Replication
5 39 (3.97%) Clustering
6 29 (2.95%) Computer Science
7 28 (2.85%) Statistics
8 26 (2.65%) CMDB
9 24 (2.44%) Video Conferencing
10 23 (2.34%) Foreign Exchange (FX)
11 19 (1.93%) PKI
12 18 (1.83%) Open Source
13 15 (1.53%) Digital Media
14 14 (1.43%) Mobile App
14 14 (1.43%) Derivative
15 13 (1.32%) Fixed Income
16 12 (1.22%) Equities
16 12 (1.22%) Data Extraction
17 10 (1.02%) Life Science
17 10 (1.02%) Fat Client
Operating Systems
1 296 (30.14%) Windows
2 181 (18.43%) Linux
3 101 (10.29%) Windows 7
4 95 (9.67%) UNIX
5 83 (8.45%) Windows Server 2008
6 55 (5.60%) Windows Server 2003
7 47 (4.79%) Windows XP
8 37 (3.77%) Red Hat Enterprise Linux
9 35 (3.56%) Solaris
10 34 (3.46%) Windows Server 2012
11 23 (2.34%) Windows 8
12 16 (1.63%) CentOS
13 15 (1.53%) SUSE Linux Enterprise Server
13 15 (1.53%) SUSE
14 11 (1.12%) Mac OS X
15 8 (0.81%) Ubuntu
16 7 (0.71%) Android
16 7 (0.71%) AIX
16 7 (0.71%) HPUX
17 6 (0.61%) Apple iOS
Processes & Methodologies
1 515 (52.44%) ITIL
2 232 (23.63%) Problem Management
3 186 (18.94%) Service Management
4 174 (17.72%) Service Delivery
5 167 (17.01%) Change Management
6 105 (10.69%) Root Cause Analysis
7 93 (9.47%) Disaster Recovery
8 78 (7.94%) Information Security
9 72 (7.33%) Continuous Improvement
10 71 (7.23%) Project Management
11 61 (6.21%) Stakeholder Management
12 56 (5.70%) Change Control
13 53 (5.40%) ITIL V3
13 53 (5.40%) Capacity Management
14 52 (5.30%) Mentoring
15 51 (5.19%) Release Management
16 50 (5.09%) Capacity Planning
16 50 (5.09%) Migration
17 47 (4.79%) E-Commerce
18 45 (4.58%) Agile Software Development
Programming Languages
1 184 (18.74%) SQL
2 69 (7.03%) Java
3 45 (4.58%) Perl
4 43 (4.38%) PowerShell
5 42 (4.28%) Shell Script
6 19 (1.93%) C
7 18 (1.83%) PHP
8 16 (1.63%) Python
9 15 (1.53%) AWK
9 15 (1.53%) Bourne shell
9 15 (1.53%) sed
10 14 (1.43%) C++
11 13 (1.32%) T-SQL
12 12 (1.22%) PL/SQL
13 8 (0.81%) JavaScript
14 6 (0.61%) VBScript
14 6 (0.61%) Ruby
15 5 (0.51%) VB
15 5 (0.51%) C#
15 5 (0.51%) Bash Shell
Qualifications
1 97 (9.88%) Degree
2 70 (7.13%) Microsoft Certification
3 59 (6.01%) ITIL Certification
4 51 (5.19%) Cisco Certification
5 48 (4.89%) Security Cleared
6 43 (4.38%) CISSP
7 42 (4.28%) MCSE
8 38 (3.87%) SC Cleared
9 36 (3.67%) CISM
10 33 (3.36%) CCNA
11 27 (2.75%) GIAC
12 21 (2.14%) CCNP
13 19 (1.93%) CEH
14 14 (1.43%) A+ Certification
15 13 (1.32%) MCTS
16 12 (1.22%) MCITP
16 12 (1.22%) VMware Certified Professional (VCP)
16 12 (1.22%) MCSA
16 12 (1.22%) MCP
17 11 (1.12%) ISEB
Quality Assurance & Compliance
1 175 (17.82%) SLA
2 63 (6.42%) ISO/IEC 27001
3 29 (2.95%) ISO 9001
4 23 (2.34%) PCI DSS
5 14 (1.43%) Sarbanes-Oxley
6 11 (1.12%) ISO 14001
6 11 (1.12%) QA
7 5 (0.51%) Basel II
7 5 (0.51%) HIPAA
7 5 (0.51%) COBIT
System Software
1 159 (16.19%) Active Directory
2 68 (6.92%) VMware Infrastructure
3 29 (2.95%) Snort
4 28 (2.85%) Oracle RMAN
5 26 (2.65%) vSphere
6 25 (2.55%) XenApp
7 15 (1.53%) Oracle RAC
7 15 (1.53%) Firmware
8 12 (1.22%) Hyper-V
9 8 (0.81%) UAG
9 8 (0.81%) XenDesktop
9 8 (0.81%) EMC RecoverPoint
9 8 (0.81%) Citrix Presentation Server
10 7 (0.71%) Terminal Services
10 7 (0.71%) VMware ESX
11 5 (0.51%) VMware ESXi
12 4 (0.41%) MetaFrame
13 3 (0.31%) Microsoft App-V
13 3 (0.31%) ProxySG
13 3 (0.31%) XenServer
Systems Management
1 27 (2.75%) Data Guard
2 19 (1.93%) Norton AntiVirus
3 17 (1.73%) SCCM
4 16 (1.63%) Backup Exec
5 15 (1.53%) HP SIM
6 14 (1.43%) Tivoli
6 14 (1.43%) Nagios
7 10 (1.02%) Oracle Enterprise Manager
7 10 (1.02%) SCOM
8 9 (0.92%) EMC NetWorker
9 8 (0.81%) Cisco CUCM
10 6 (0.61%) Legato
11 5 (0.51%) McAfee ePO
12 4 (0.41%) WSUS
12 4 (0.41%) Tivoli Monitoring
12 4 (0.41%) BMC PATROL
12 4 (0.41%) Ansible
13 3 (0.31%) EdgeSight
13 3 (0.31%) Opscode Chef
13 3 (0.31%) ITRS Geneos
Vendors
1 184 (18.74%) Microsoft
2 115 (11.71%) Oracle
2 115 (11.71%) Citrix
3 99 (10.08%) VMware
4 97 (9.88%) Cisco
5 52 (5.30%) Red Hat
6 47 (4.79%) Remedy
7 32 (3.26%) Juniper
7 32 (3.26%) ServiceNow
8 30 (3.05%) F5
9 26 (2.65%) Sun
10 24 (2.44%) HP
10 24 (2.44%) BMC
10 24 (2.44%) EMC
11 23 (2.34%) SAP
12 22 (2.24%) Symantec
13 21 (2.14%) McAfee
14 19 (1.93%) CheckPoint
15 18 (1.83%) NetApp
16 17 (1.73%) Dell
City, London
Evolution Recruitment Solutions
Salary: 45000 - 48000 + bonus + excleent benefits
Posted: 47 minutes ago
London
Radley James Ltd
Posted: Yesterday
City of London
Interquest - IQ Telecom
Salary: £25000 - £32000 per annum + Shift allowance, bonus
Posted: 2 days ago
London
2Source Talent
Salary: Up to £75,000 per annum + Benefits
Posted: 5 days ago
South East London
Lloyds Banking Group
Salary: £39000 - £55000 per annum + Benefits
Posted: 5 days ago
London
Radley James Ltd
Salary: benefits
Posted: 6 days ago
City of London
People Source
Salary: £25000 - £30000 per annum
Posted: 7 days ago
City of London
Huxley Banking & Financial Services
Salary: £55000 - £70000 per annum + competitive
Posted: 9 days ago
City, London
Bank of America Merrill Lynch
Salary: Competitive
Posted: 13 days ago
London
Bridge Noble
Salary: £25000 - £30000 per annum + On Call + 10 % Bonus & Benefits
Posted: 16 days ago
London
NFP Group Ltd
Salary: £60000 - £70000 per annum + 6k car, bonus, 8% pension, etc
Posted: 21 days ago
Bromley
Hays IT - Uk Posting account
Salary: £50000.00 - £65000.00 per annum
Posted: 21 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + Bonus, BUPA, Minimal travel!
Posted: 22 days ago