The first table below looks at the demand for Incident Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 263 272 297
Rank change year-on-year
+9 +25
Permanent jobs citing Incident Management 512 452 429
As % of all permanent IT jobs located in London 1.07% 1.02% 0.83%
As % of the Processes & Methodologies category 1.29% 1.25% 1.04%
Number of salaries quoted 439 360 351
Average salary £52,500 £53,500 £46,000
Average salary % change year-on-year
-1.86% +16.30%
90% offered a salary of more than £29,460 £29,000 £28,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
39628 36110 41102
As % of all permanent IT jobs located in London 82.55% 81.55% 79.49%
Number of salaries quoted 32916 29839 35616
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £36,000 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Incident Management
England

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the London region.

Incident Management Salary Trend in London

Incident Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Incident Management across the London region over the 3 months to 23 July 2014.

Incident Management Salary Histogram in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the London region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 148 £55,000 +5.76% 18
Bromley - 21 £50,000 -
Hammersmith +1 8 £35,000 -61.11%
Canary Wharf +8 7 £70,000 +61.84%
Uxbridge +2 6 £62,500 -28.57%
Greenford - 4 £22,250 -
Docklands, London +3 3 £52,500 -7.48%
Hounslow -18 3 - -
Beckenham +4 1 £55,000 +80.32%
Chiswick -9 1 - -
Croydon -10 1 £45,000 -13.43%
Kingston Upon Thames -12 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 23 July 2014, IT jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 511 (50.15%) ITIL
2 372 (36.51%) Windows
3 354 (34.74%) Finance
4 248 (24.34%) Problem Management
5 208 (20.41%) Linux
6 207 (20.31%) SLA
7 206 (20.22%) Service Delivery
8 200 (19.63%) SQL
9 188 (18.45%) Service Management
10 181 (17.76%) Change Management
11 176 (17.27%) Banking
12 159 (15.60%) Active Directory
13 153 (15.01%) Microsoft
14 125 (12.27%) MS Excel
15 122 (11.97%) Cisco
16 118 (11.58%) Oracle
17 115 (11.29%) UNIX
18 110 (10.79%) SQL Server
18 110 (10.79%) Firewall
19 109 (10.70%) MS Office
20 101 (9.91%) Windows Server 2008
21 100 (9.81%) Windows 7
22 99 (9.72%) Java
23 96 (9.42%) Tomcat
23 96 (9.42%) Project Management
24 95 (9.32%) ITIL Certification
25 94 (9.22%) VMware
26 88 (8.64%) Continuous Improvement
27 85 (8.34%) Windows Server 2003
28 83 (8.15%) TCP/IP

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 23 July 2014, IT jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 96 (9.42%) Tomcat
2 78 (7.65%) Apache
3 70 (6.87%) MS Exchange
4 50 (4.91%) SharePoint
5 36 (3.53%) IIS
6 34 (3.34%) CMS
7 24 (2.36%) WebLogic
8 23 (2.26%) Drupal
9 22 (2.16%) Escenic
10 19 (1.86%) Lync
11 17 (1.67%) Exchange Server 2010
12 12 (1.18%) Oracle Workflow
12 12 (1.18%) WorkSite
12 12 (1.18%) Blackberry Enterprise Server
13 10 (0.98%) Adobe CQ
14 8 (0.79%) Exchange Server 2003
14 8 (0.79%) WebSphere
15 7 (0.69%) IBM Notes
16 5 (0.49%) Apache Solr
17 4 (0.39%) SharePoint 2010
Applications
1 125 (12.27%) MS Excel
2 109 (10.70%) MS Office
3 14 (1.37%) MS PowerPoint
4 10 (0.98%) MS Visio
5 8 (0.79%) MS Project
6 5 (0.49%) Spreadsheet
7 2 (0.20%) AutoCAD
8 1 (0.098%) Photoshop
Business Applications
1 17 (1.67%) Remedy ITSM
2 9 (0.88%) Oracle Payables
2 9 (0.88%) Oracle Receivables
2 9 (0.88%) Oracle General Ledger
3 8 (0.79%) Oracle Financials
4 6 (0.59%) Oracle EBS R12
5 4 (0.39%) Markit EDM
5 4 (0.39%) Oracle Cash Management
5 4 (0.39%) Oracle Assets
5 4 (0.39%) Oracle Internet Expenses
5 4 (0.39%) Oracle Applications
5 4 (0.39%) Kondor+
6 3 (0.29%) WebTrends
6 3 (0.29%) Cerner Millennium
7 2 (0.20%) Maximo
7 2 (0.20%) Oracle EBS
7 2 (0.20%) Dynamics CRM
7 2 (0.20%) Temenos T24
8 1 (0.098%) Google Analytics
8 1 (0.098%) Staffware
Cloud Services
1 24 (2.36%) Microsoft Azure
2 10 (0.98%) Amazon AWS
2 10 (0.98%) Office 365
3 9 (0.88%) SaaS
4 6 (0.59%) Cloud Computing
5 2 (0.20%) IBM SmartCloud
6 1 (0.098%) Google Apps
Communications & Networking
1 110 (10.79%) Firewall
2 83 (8.15%) TCP/IP
3 55 (5.40%) DNS
4 50 (4.91%) VPN
5 43 (4.22%) LAN
6 42 (4.12%) Wireless
7 38 (3.73%) DHCP
8 36 (3.53%) SSL
9 35 (3.43%) Internet
10 33 (3.24%) WAN
11 31 (3.04%) HTTP
11 31 (3.04%) IPsec
12 23 (2.26%) SAN
13 22 (2.16%) FTP
14 21 (2.06%) TACACS
15 19 (1.86%) NAS
16 17 (1.67%) Cisco ASA
16 17 (1.67%) VoIP
17 14 (1.37%) NetScreen
18 13 (1.28%) LDAP
Database & Business Intelligence
1 110 (10.79%) SQL Server
2 53 (5.20%) MySQL
2 53 (5.20%) Relational Database
3 39 (3.83%) Oracle Database
4 24 (2.36%) Oracle Reports
5 20 (1.96%) RDBMS
6 17 (1.67%) DB2
7 15 (1.47%) SQL Server 2008
8 11 (1.08%) PostgreSQL
8 11 (1.08%) SQL Server Reporting Services
8 11 (1.08%) SQL Server 2005
9 9 (0.88%) Oracle Database 11g
10 8 (0.79%) Oracle Database 10g
11 6 (0.59%) SQL Server Integration Services
11 6 (0.59%) SQL Server Analysis Services
11 6 (0.59%) Oracle Exadata
11 6 (0.59%) Oracle Discoverer
12 5 (0.49%) Big Data
12 5 (0.49%) Hadoop
12 5 (0.49%) SQL Server 2000
Development Applications
1 17 (1.67%) JIRA
2 7 (0.69%) Oracle Forms
2 7 (0.69%) Git (software)
2 7 (0.69%) Jenkins
3 5 (0.49%) Oracle APEX
4 4 (0.39%) Metasploit
5 3 (0.29%) JUnit
5 3 (0.29%) Maven
6 2 (0.20%) GCC
6 2 (0.20%) Apache Ivy
6 2 (0.20%) Ant
6 2 (0.20%) Subversion
7 1 (0.098%) Paros
7 1 (0.098%) Toad
7 1 (0.098%) Serena SBM
7 1 (0.098%) FxCop
General
1 354 (34.74%) Finance
2 176 (17.27%) Banking
3 74 (7.26%) Law
4 61 (5.99%) Publishing
5 49 (4.81%) Legal
6 43 (4.22%) Retail
7 34 (3.34%) Advertising
7 34 (3.34%) Marketing
8 31 (3.04%) Financial Institution
9 28 (2.75%) Front Office
9 28 (2.75%) Telecoms
10 27 (2.65%) Investment Banking
11 19 (1.86%) Back Office
12 17 (1.67%) Billing
13 16 (1.57%) German Language
14 8 (0.79%) French Language
15 7 (0.69%) Spanish Language
16 5 (0.49%) Manufacturing
16 5 (0.49%) Games
17 4 (0.39%) General Ledger
Job Titles
1 249 (24.44%) Analyst
2 148 (14.52%) Service Manager
3 101 (9.91%) Support Analyst
4 88 (8.64%) Team Leader
5 77 (7.56%) Delivery Manager
6 72 (7.07%) Services Delivery Manager
7 66 (6.48%) Applications Support
8 62 (6.08%) Support Engineer
9 57 (5.59%) Service Analyst
10 51 (5.00%) DBA
10 51 (5.00%) Service Desk Manager
11 43 (4.22%) Service Desk Analyst
12 40 (3.93%) Incident Manager
13 38 (3.73%) Support Manager
14 31 (3.04%) Service Desk Team Leader
15 30 (2.94%) Systems Analyst
16 28 (2.75%) 2nd Line Support
16 28 (2.75%) Administrator
16 28 (2.75%) Support Team Leader
17 26 (2.55%) SQL DBA
Libraries, Frameworks & Software Standards
1 42 (4.12%) Web Services
2 29 (2.85%) .NET
3 25 (2.45%) HTML
4 22 (2.16%) Ajax
5 17 (1.67%) Java EE
5 17 (1.67%) XML
6 16 (1.57%) Middleware
7 14 (1.37%) ASP.NET
8 13 (1.28%) LAMP
9 11 (1.08%) Spring
10 9 (0.88%) JMX
10 9 (0.88%) FIX Protocol
11 8 (0.79%) SOAP
11 8 (0.79%) Spring MVC
12 7 (0.69%) JSP
12 7 (0.69%) CGI
13 6 (0.59%) CSS
13 6 (0.59%) .NET Framework
13 6 (0.59%) EDI
13 6 (0.59%) COM
Miscellaneous
1 62 (6.08%) Management Information System
2 43 (4.22%) Blackberry
3 40 (3.93%) Clustering
4 31 (3.04%) Replication
5 27 (2.65%) Video Conferencing
5 27 (2.65%) Mobile App
6 22 (2.16%) Digital Media
7 20 (1.96%) Foreign Exchange (FX)
8 19 (1.86%) Computer Science
9 18 (1.77%) Statistics
10 16 (1.57%) Equities
10 16 (1.57%) Fixed Income
11 14 (1.37%) Derivative
12 13 (1.28%) CMDB
12 13 (1.28%) Firmware
13 12 (1.18%) Mainframe
14 11 (1.08%) Enterprise Storage
15 10 (0.98%) Mobile Payment
16 9 (0.88%) Streaming Media
17 7 (0.69%) Open Source
Operating Systems
1 372 (36.51%) Windows
2 208 (20.41%) Linux
3 115 (11.29%) UNIX
4 101 (9.91%) Windows Server 2008
5 100 (9.81%) Windows 7
6 85 (8.34%) Windows Server 2003
7 76 (7.46%) Solaris
8 63 (6.18%) Windows XP
9 46 (4.51%) Red Hat Enterprise Linux
10 38 (3.73%) Windows Server 2012
11 22 (2.16%) Ubuntu
12 18 (1.77%) Debian
13 15 (1.47%) SUSE
14 14 (1.37%) AIX
15 12 (1.18%) zOS
16 11 (1.08%) Windows 2000
17 10 (0.98%) Mac OS X
17 10 (0.98%) Android
18 9 (0.88%) Mac OS
18 9 (0.88%) Apple iOS
Processes & Methodologies
1 511 (50.15%) ITIL
2 248 (24.34%) Problem Management
3 206 (20.22%) Service Delivery
4 188 (18.45%) Service Management
5 181 (17.76%) Change Management
6 96 (9.42%) Project Management
7 88 (8.64%) Continuous Improvement
8 76 (7.46%) Root Cause Analysis
9 73 (7.16%) Stakeholder Management
10 62 (6.08%) Capacity Planning
11 58 (5.69%) Capacity Management
12 56 (5.50%) Load Balancing
13 53 (5.20%) Information Security
13 53 (5.20%) Risk Management
14 48 (4.71%) Release Management
14 48 (4.71%) Time Management
15 45 (4.42%) Disaster Recovery
16 44 (4.32%) ITSM
17 42 (4.12%) Performance Monitoring
18 41 (4.02%) Performance Tuning
Programming Languages
1 200 (19.63%) SQL
2 99 (9.72%) Java
3 76 (7.46%) Perl
4 35 (3.43%) Shell Script
5 33 (3.24%) PHP
6 26 (2.55%) C
6 26 (2.55%) PowerShell
7 19 (1.86%) PL/SQL
7 19 (1.86%) VB
7 19 (1.86%) Python
7 19 (1.86%) Bash Shell
8 13 (1.28%) sed
8 13 (1.28%) Bourne shell
8 13 (1.28%) AWK
9 11 (1.08%) C#
10 10 (0.98%) T-SQL
11 8 (0.79%) JavaScript
12 7 (0.69%) Ruby
13 5 (0.49%) VBScript
14 4 (0.39%) F#
Qualifications
1 95 (9.32%) ITIL Certification
2 76 (7.46%) Degree
3 54 (5.30%) Microsoft Certification
4 46 (4.51%) Cisco Certification
5 41 (4.02%) CISSP
6 36 (3.53%) Security Cleared
7 34 (3.34%) CCNA
8 32 (3.14%) ISEB
9 27 (2.65%) SC Cleared
10 25 (2.45%) CCNP
11 24 (2.36%) MCDST
11 24 (2.36%) CCSE
12 21 (2.06%) CCSA
12 21 (2.06%) MCSE
13 16 (1.57%) MCP
13 16 (1.57%) ITIL Foundation Certificate
14 11 (1.08%) MCITP
15 10 (0.98%) CISM
16 9 (0.88%) MCSA
17 7 (0.69%) CEH
Quality Assurance & Compliance
1 207 (20.31%) SLA
2 57 (5.59%) ISO/IEC 27001
3 38 (3.73%) ISO 9001
4 8 (0.79%) PCI DSS
5 6 (0.59%) QA
5 6 (0.59%) Sarbanes-Oxley
6 4 (0.39%) ISO 14001
6 4 (0.39%) ISO 9000
6 4 (0.39%) Data Quality
7 3 (0.29%) COBIT
8 1 (0.098%) ISO/IEC 17799
System Software
1 159 (15.60%) Active Directory
2 75 (7.36%) VMware Infrastructure
3 37 (3.63%) vSphere
4 21 (2.06%) Oracle RMAN
5 15 (1.47%) VMware ESX
6 13 (1.28%) Oracle RAC
7 12 (1.18%) MetaFrame
8 11 (1.08%) XenApp
9 8 (0.79%) Veritas Volume Manager
9 8 (0.79%) EMC RecoverPoint
9 8 (0.79%) Sendmail
10 7 (0.69%) Terminal Services
11 6 (0.59%) UAG
12 5 (0.49%) XenDesktop
13 4 (0.39%) Microsoft Virtual Server
13 4 (0.39%) Hyper-V
13 4 (0.39%) Citrix Presentation Server
14 2 (0.20%) VMware Server
14 2 (0.20%) Terminal Server
14 2 (0.20%) Microsoft App-V
Systems Management
1 48 (4.71%) Nagios
2 22 (2.16%) Cacti
3 19 (1.86%) Data Guard
4 16 (1.57%) Oracle Enterprise Manager
5 15 (1.47%) SCCM
6 13 (1.28%) HP SIM
7 12 (1.18%) Cisco CUCM
7 12 (1.18%) Tivoli
8 10 (0.98%) Backup Exec
9 9 (0.88%) SCOM
9 9 (0.88%) EMC NetWorker
10 8 (0.79%) Opsview
11 6 (0.59%) Cisco UCCX
12 5 (0.49%) Netcool
12 5 (0.49%) Netcool/OMNIbus
13 4 (0.39%) WSUS
13 4 (0.39%) NetBackup
14 3 (0.29%) Tivoli Monitoring
14 3 (0.29%) Legato
14 3 (0.29%) ITRS Geneos
Vendors
1 153 (15.01%) Microsoft
2 122 (11.97%) Cisco
3 118 (11.58%) Oracle
4 94 (9.22%) VMware
5 71 (6.97%) Citrix
6 68 (6.67%) Red Hat
7 60 (5.89%) Remedy
8 48 (4.71%) HP
9 44 (4.32%) JBoss
10 40 (3.93%) CheckPoint
11 39 (3.83%) Juniper
11 39 (3.83%) Google
12 36 (3.53%) Sun
13 25 (2.45%) IBM
14 24 (2.36%) BMC
15 22 (2.16%) Blue Coat
15 22 (2.16%) LogRhythm
16 21 (2.06%) Sophos
17 18 (1.77%) SolarWinds
18 17 (1.67%) F5
City, London
Eligo Recruitment Ltd
Salary: £22000 - £25000 per annum + Full Benefits Package
Posted: 16 hours ago
City, London
I3
Salary: £38000 - £51000 per annum + benefits + bonus
Posted: 22 hours ago
London
Nicoll Curtin
Salary: £40000 - £70000 per annum + Bonus + Benefits
Posted: 23 hours ago
London
Access Computer Consulting Plc
Posted: 23 hours ago
City, London
Aston Carter
Salary: £60000 - £90000 per annum + benefits + bonus
Posted: Yesterday
City, London
Interactive Investor
Salary: Up to £50,000 per annum DOE
Posted: Yesterday
London
Nicoll Curtin
Salary: £60000 - £90000 per annum + Bonus + benefits
Posted: Yesterday
London
Cyber Team
Salary: £25,000 per annum
Posted: Yesterday
London
The Bridge Ltd
Salary: Up to £45,000 per annum + Benefits package
Posted: Yesterday
London
Information Technology Services
Salary: £45k - 50k per year
Posted: 2 days ago
City, London
Araya Partners Ltd
Salary: From £37,000 to £50,000 per annum Salary is negotiable depending on ex
Posted: 4 days ago
London
Pioneer Search
Salary: £0.00 - £65000 per annum
Posted: 4 days ago
City, London
ComputAppoint
Salary: £70000 - £85000 per annum + excellent benefits
Posted: 6 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £50000 - £60000 per annum
Posted: 6 days ago
City, London
Benedict Cole Limited
Salary: £65000 - £70000 per annum + Execellent Benefits
Posted: 6 days ago
London
Global Technology Solutions Ltd
Salary: £40000 - £45000 per annum + benefits
Posted: 6 days ago
West London
GE Capital
Posted: 11 days ago
South East London
Lloyds Banking Group
Salary: £39000 - £55400 per annum + Benefits
Posted: 11 days ago
North West London
Allied Worldwide
Salary: From £25,000 to £30,000 per annum
Posted: 12 days ago
London
Accenture
Salary: Up to £42,473 per annum (doe) plus excellent benefits
Posted: 14 days ago