The table below looks at the statistics for Incident Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 268 288 282
Rank change year-on-year
+20 -6
Permanent jobs citing Incident Management 481 497 399
As % of all permanent IT jobs located in London 1.08% 1.02% 0.88%
As % of the Processes & Methodologies category 1.27% 1.22% 1.07%
Number of salaries quoted 405 394 311
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £27,500 £25,500 £26,000
10% offered a salary of more than £80,000 £70,000 £67,500
UK excluding London average salary £40,000 £39,000 £37,500
% change year-on-year
+2.56% +4.00%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37831 40766 37429
As % of all permanent IT jobs located in London 84.73% 83.73% 82.92%
Number of salaries quoted 31559 33399 31216
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £37,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the London region.

Incident Management Salary Trend in London

Incident Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Incident Management across the London region over the 3 months to 27 April 2015.

Incident Management Salary Histogram in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the London region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +18 117 £50,000 -9.09% 19
Uxbridge +3 6 £27,000 +10.20%
Canary Wharf +8 4 £47,500 +11.76%
Croydon +1 4 £25,500 -43.33% 1
Bromley +8 3 £21,750 -58.57%
Brentford - 3 £52,500 -
Wembley - 3 £25,000 -
Docklands, London -9 2 £50,000 -4.76%
Kingston Upon Thames - 2 £23,250 -
Beckenham - 2 £43,750 -
Hammersmith -8 1 £25,000 -28.57% 1
Harrow - 1 £27,500 -
Surbiton - 1 £25,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 27 April 2015, IT jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 514 (53.26%) ITIL
2 363 (37.62%) Windows
3 258 (26.74%) Finance
4 255 (26.42%) Problem Management
5 243 (25.18%) Microsoft
6 173 (17.93%) Service Management
7 166 (17.20%) SQL
8 160 (16.58%) Change Management
9 157 (16.27%) Active Directory
10 154 (15.96%) Service Delivery
11 148 (15.34%) MS Office
12 147 (15.23%) Linux
13 143 (14.82%) SLA
14 135 (13.99%) MS Excel
15 126 (13.06%) Firewall
16 122 (12.64%) Windows 7
17 113 (11.71%) Analytical Skills
18 112 (11.61%) Citrix
19 107 (11.09%) Cisco
19 107 (11.09%) Banking
20 102 (10.57%) VMware
21 94 (9.74%) Law
22 91 (9.43%) Oracle
23 88 (9.12%) SQL Server
23 88 (9.12%) VMware Infrastructure
24 86 (8.91%) MS Exchange
25 84 (8.70%) TCP/IP
26 83 (8.60%) Management Information System
27 79 (8.19%) Retail
27 79 (8.19%) Microsoft Certification

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 27 April 2015, IT jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 86 (8.91%) MS Exchange
2 40 (4.15%) IIS
3 27 (2.80%) WorkSite
4 24 (2.49%) SharePoint
5 22 (2.28%) Tomcat
6 20 (2.07%) Exchange Server 2010
6 20 (2.07%) Exchange Server 2013
7 18 (1.87%) Exchange Server 2007
8 17 (1.76%) Apache
9 13 (1.35%) JBoss
10 8 (0.83%) Blackberry Enterprise Server
10 8 (0.83%) Exchange Server 2003
10 8 (0.83%) WebSphere
11 7 (0.73%) Lync
11 7 (0.73%) WebLogic
12 6 (0.62%) IBM Notes
12 6 (0.62%) nginx
13 5 (0.52%) CMS
14 4 (0.41%) MQSeries
14 4 (0.41%) Elasticsearch
Applications
1 148 (15.34%) MS Office
2 135 (13.99%) MS Excel
3 20 (2.07%) MS PowerPoint
4 8 (0.83%) MS Visio
4 8 (0.83%) MS Project
5 6 (0.62%) Adobe Creative Suite
6 1 (0.10%) Spreadsheet
Business Applications
1 10 (1.04%) Remedy ITSM
2 7 (0.73%) Oracle Applications
3 6 (0.62%) Dynamics CRM
4 5 (0.52%) Oracle General Ledger
4 5 (0.52%) MetaTrader
5 4 (0.41%) Kondor+
6 3 (0.31%) SAP CCM
6 3 (0.31%) SAP ERP
6 3 (0.31%) HFM
6 3 (0.31%) Oracle Financials
6 3 (0.31%) Oracle EBS R12
6 3 (0.31%) IntelliMatch
7 2 (0.21%) Oracle Payables
7 2 (0.21%) Oracle Receivables
7 2 (0.21%) Oracle Assets
7 2 (0.21%) Eagle PACE
7 2 (0.21%) Agresso
7 2 (0.21%) assyst
8 1 (0.10%) SAP Payroll
8 1 (0.10%) LatentZero
Cloud Services
1 13 (1.35%) Amazon AWS
1 13 (1.35%) Office 365
2 12 (1.24%) Cloud Computing
3 10 (1.04%) Microsoft Azure
4 9 (0.93%) SaaS
5 7 (0.73%) Google Apps
6 4 (0.41%) Google Drive
7 3 (0.31%) Azure Active Directory
8 2 (0.21%) PaaS
9 1 (0.10%) iPaaS
9 1 (0.10%) IaaS
Communications & Networking
1 126 (13.06%) Firewall
2 84 (8.70%) TCP/IP
3 60 (6.22%) Internet
4 57 (5.91%) LAN
5 49 (5.08%) WAN
6 47 (4.87%) VPN
7 44 (4.56%) Wireless
8 36 (3.73%) BGP
9 32 (3.32%) MPLS
10 27 (2.80%) SAN
11 26 (2.69%) DNS
11 26 (2.69%) Network Security
12 25 (2.59%) Intrusion Detection
13 22 (2.28%) Cisco ASA
14 19 (1.97%) Wireless Security
15 18 (1.87%) Cisco IOS
16 17 (1.76%) EIGRP
17 16 (1.66%) Multicast
18 14 (1.45%) IP Telephony
18 14 (1.45%) VoIP
Database & Business Intelligence
1 88 (9.12%) SQL Server
2 32 (3.32%) MySQL
3 23 (2.38%) Oracle Database
4 22 (2.28%) Relational Database
5 20 (2.07%) Data Warehouse
6 17 (1.76%) SQL Server Reporting Services
7 16 (1.66%) SQL Server Integration Services
7 16 (1.66%) SQL Server 2008
8 15 (1.55%) DB2
9 14 (1.45%) Oracle Reports
10 11 (1.14%) RDBMS
10 11 (1.14%) Big Data
11 6 (0.62%) SQL Server 2012
11 6 (0.62%) Amazon RDS
11 6 (0.62%) Amazon Redshift
11 6 (0.62%) NoSQL
11 6 (0.62%) SQL Server Analysis Services
12 4 (0.41%) InterSystems Cache
12 4 (0.41%) Oracle Database 11g
12 4 (0.41%) Oracle ODI
Development Applications
1 10 (1.04%) JIRA
2 6 (0.62%) Git (software)
2 6 (0.62%) Subversion
3 4 (0.41%) Team Foundation Server
4 3 (0.31%) PowerBuilder
5 2 (0.21%) Maven
5 2 (0.21%) JUnit
5 2 (0.21%) VSS/SourceSafe
5 2 (0.21%) IntelliJ
5 2 (0.21%) Mockito
5 2 (0.21%) Jasmine
5 2 (0.21%) Selenium
6 1 (0.10%) Toad
6 1 (0.10%) InstallShield
General
1 258 (26.74%) Finance
2 107 (11.09%) Banking
3 94 (9.74%) Law
4 79 (8.19%) Retail
5 62 (6.42%) Legal
6 53 (5.49%) Telecoms
7 41 (4.25%) Advertising
8 30 (3.11%) Back Office
9 29 (3.01%) Marketing
10 28 (2.90%) Publishing
11 21 (2.18%) Investment Banking
12 19 (1.97%) Front Office
13 18 (1.87%) Financial Institution
14 16 (1.66%) French Language
15 14 (1.45%) German Language
15 14 (1.45%) Games
16 10 (1.04%) Spanish Language
17 9 (0.93%) Manufacturing
18 8 (0.83%) Retail Banking
19 5 (0.52%) Private Banking
Job Titles
1 283 (29.33%) Analyst
2 129 (13.37%) Support Analyst
3 104 (10.78%) Service Manager
4 74 (7.67%) Support Engineer
5 67 (6.94%) Service Analyst
6 56 (5.80%) Service Desk Analyst
7 55 (5.70%) Network Engineer
8 52 (5.39%) Applications Support
8 52 (5.39%) Incident Manager
9 51 (5.28%) Operations Manager
10 47 (4.87%) 2nd Line Support
11 42 (4.35%) Security Analyst
12 41 (4.25%) Infrastructure Manager
12 41 (4.25%) Delivery Manager
12 41 (4.25%) Services Delivery Manager
13 39 (4.04%) Senior Analyst
13 39 (4.04%) IT Support
14 36 (3.73%) Security Manager
15 34 (3.52%) Service Desk Manager
15 34 (3.52%) Infrastructure Operations Manager
Libraries, Frameworks & Software Standards
1 23 (2.38%) .NET
2 20 (2.07%) XML
3 15 (1.55%) Middleware
4 12 (1.24%) FIX Protocol
5 8 (0.83%) ASP.NET
6 7 (0.73%) Web Services
6 7 (0.73%) JMS
7 6 (0.62%) Flash
7 6 (0.62%) Spring
7 6 (0.62%) .NET Framework
8 4 (0.41%) WebSphere MQ
8 4 (0.41%) Application Packaging
8 4 (0.41%) Hibernate
9 3 (0.31%) J2EE
10 2 (0.21%) HTML
10 2 (0.21%) CSS
10 2 (0.21%) JSP
10 2 (0.21%) Java EE
10 2 (0.21%) WCF
10 2 (0.21%) jQuery
Miscellaneous
1 113 (11.71%) Analytical Skills
2 83 (8.60%) Management Information System
3 60 (6.22%) Blackberry
4 34 (3.52%) FMCG
5 31 (3.21%) Clustering
6 28 (2.90%) Statistics
7 22 (2.28%) CMDB
8 21 (2.18%) Computer Science
9 19 (1.97%) User Experience
10 18 (1.87%) Digital Media
10 18 (1.87%) Foreign Exchange (FX)
11 16 (1.66%) Equities
11 16 (1.66%) Hedge funds
12 15 (1.55%) Video Conferencing
13 14 (1.45%) Life Science
13 14 (1.45%) Derivative
14 12 (1.24%) Replication
14 12 (1.24%) Client/Server
15 11 (1.14%) Mobile Banking
16 10 (1.04%) iPad
Operating Systems
1 363 (37.62%) Windows
2 147 (15.23%) Linux
3 122 (12.64%) Windows 7
4 78 (8.08%) UNIX
4 78 (8.08%) Windows Server 2008
5 60 (6.22%) Windows Server 2003
6 40 (4.15%) Windows Server 2012
7 35 (3.63%) Solaris
8 34 (3.52%) Red Hat Enterprise Linux
8 34 (3.52%) Windows 8
9 31 (3.21%) Windows XP
10 30 (3.11%) Mac OS X
11 19 (1.97%) Apple iOS
12 18 (1.87%) Android
13 15 (1.55%) Mac OS X Server
14 10 (1.04%) CentOS
15 7 (0.73%) Windows Phone
16 6 (0.62%) SUSE Linux Enterprise Server
16 6 (0.62%) SUSE
17 5 (0.52%) zOS
Processes & Methodologies
1 514 (53.26%) ITIL
2 255 (26.42%) Problem Management
3 173 (17.93%) Service Management
4 160 (16.58%) Change Management
5 154 (15.96%) Service Delivery
6 77 (7.98%) Information Security
7 76 (7.88%) Mentoring
8 74 (7.67%) Business Continuity
9 72 (7.46%) Continuous Improvement
9 72 (7.46%) Change Control
10 69 (7.15%) Agile Software Development
11 64 (6.63%) Root Cause Analysis
12 62 (6.42%) Disaster Recovery
13 55 (5.70%) Project Management
14 54 (5.60%) Stakeholder Management
15 53 (5.49%) ITSM
16 48 (4.97%) Migration
17 47 (4.87%) ITIL V3
18 46 (4.77%) Knowledge Management
19 45 (4.66%) Risk Management
Programming Languages
1 166 (17.20%) SQL
2 50 (5.18%) Java
3 40 (4.15%) Perl
4 26 (2.69%) PowerShell
5 21 (2.18%) Shell Script
6 19 (1.97%) PL/SQL
7 16 (1.66%) Python
8 15 (1.55%) C#
9 11 (1.14%) PHP
10 8 (0.83%) Bash Shell
11 7 (0.73%) C++
12 6 (0.62%) VBScript
12 6 (0.62%) sed
12 6 (0.62%) Bourne shell
12 6 (0.62%) AWK
13 5 (0.52%) XPath
14 3 (0.31%) Korn
14 3 (0.31%) VB
14 3 (0.31%) JavaScript
15 2 (0.21%) VB.NET
Qualifications
1 79 (8.19%) Microsoft Certification
1 79 (8.19%) ITIL Certification
2 77 (7.98%) Degree
3 68 (7.05%) MCSE
4 62 (6.42%) Cisco Certification
5 51 (5.28%) CISSP
6 47 (4.87%) CCNA
7 35 (3.63%) CISM
8 32 (3.32%) Security Cleared
9 30 (3.11%) CCNP
10 29 (3.01%) SC Cleared
11 18 (1.87%) MCP
12 17 (1.76%) GIAC
13 16 (1.66%) CEH
14 13 (1.35%) GCIA
14 13 (1.35%) GCIH
14 13 (1.35%) MCITP
15 12 (1.24%) MCSA
16 11 (1.14%) CISA
16 11 (1.14%) CRISC
Quality Assurance & Compliance
1 143 (14.82%) SLA
2 55 (5.70%) ISO/IEC 27001
3 30 (3.11%) PCI DSS
4 13 (1.35%) QA
5 8 (0.83%) Sarbanes-Oxley
6 3 (0.31%) Basel II
6 3 (0.31%) COBIT
6 3 (0.31%) HIPAA
7 2 (0.21%) ISO 9001
System Software
1 157 (16.27%) Active Directory
2 88 (9.12%) VMware Infrastructure
3 32 (3.32%) Snort
4 20 (2.07%) Hyper-V
5 19 (1.97%) vSphere
6 18 (1.87%) XenApp
7 15 (1.55%) VMware ESX
8 9 (0.93%) Terminal Services
9 8 (0.83%) VMware ESXi
10 7 (0.73%) XenDesktop
11 6 (0.62%) Firmware
12 5 (0.52%) Microsoft App-V
12 5 (0.52%) Citrix Presentation Server
13 4 (0.41%) Oracle RAC
14 3 (0.31%) Oracle Clusterware
14 3 (0.31%) BitLocker
15 2 (0.21%) Varnish
15 2 (0.21%) Xen
15 2 (0.21%) XenServer
16 1 (0.10%) VMware Server
Systems Management
1 26 (2.69%) Nagios
2 23 (2.38%) Norton AntiVirus
3 20 (2.07%) SCOM
4 18 (1.87%) SCCM
5 15 (1.55%) Legato
6 14 (1.45%) HP SIM
7 10 (1.04%) Oracle RMAN
8 9 (0.93%) Backup Exec
8 9 (0.93%) Data Guard
9 7 (0.73%) HP Data Protector
9 7 (0.73%) Kibana
10 6 (0.62%) Casper Suite
10 6 (0.62%) EdgeSight
10 6 (0.62%) Cisco UCCX
11 5 (0.52%) McAfee ePO
11 5 (0.52%) Systems Management Server (SMS)
11 5 (0.52%) Oracle Enterprise Manager
12 4 (0.41%) WSUS
12 4 (0.41%) NetBackup
12 4 (0.41%) Ansible
Vendors
1 243 (25.18%) Microsoft
2 112 (11.61%) Citrix
3 107 (11.09%) Cisco
4 102 (10.57%) VMware
5 91 (9.43%) Oracle
6 49 (5.08%) Apple
7 43 (4.46%) F5
8 38 (3.94%) SolarWinds
9 37 (3.83%) Red Hat
10 33 (3.42%) EMC
11 31 (3.21%) Remedy
12 30 (3.11%) Juniper
13 29 (3.01%) ServiceNow
14 25 (2.59%) McAfee
14 25 (2.59%) Symantec
15 22 (2.28%) Dell
16 21 (2.18%) HP
16 21 (2.18%) CheckPoint
17 20 (2.07%) NetApp
18 19 (1.97%) BMC
Central London / West End
Vantage Recruitment Solutions Ltd
Salary: From £75,000 to £85,000 per annum
Posted: 18 hours ago
London
Harrington Starr
Salary: £80000 - £100000 per annum + benefits + bonus
Posted: Yesterday
Isleworth, Middlesex
Opus Resourcing Ltd
Salary: £35000 - £44000 per annum + 20% Allow + Bens + Bonus
Posted: 2 days ago
Ilford, Essex
Pure Resourcing Solutions
Salary: £20000 - £25000 per annum
Posted: 2 days ago
London
Exposed Solutions
Salary: £35000 - £45000 per annum
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £40000 - £55000 per annum + on call + Benefits
Posted: 3 days ago
City, London
I.T. Skillfinder
Salary: £55000 - £65000 per annum + Bonus, Pension, Subsidised Gym etc
Posted: 3 days ago
London
ANSON MCCADE
Salary: £70,000 - £100,000
Posted: 3 days ago
City, London
TEKsystems
Salary: £45000 - £55000 per day + Bens
Posted: 3 days ago
London
Lorien Resourcing
Salary: £40000 - £55000 per annum + Shift Allow + Bonus + Benefits
Posted: 3 days ago
London
ReThink Recruitment
Salary: £65000.00 - £75000.00 per annum + 5k car and up to 30% bonus
Posted: 4 days ago
London
Franklin Fitch Limited
Salary: Up to £90,000 per annum Excellent benefits
Posted: 5 days ago
Croydon, Surrey
FT Select
Salary: From £22,000 to £24,000 per annum plus benefits
Posted: 5 days ago
London
EasyWebRecruitment.com
Salary: £18,000 - £20,000 dependent on experience
Posted: 5 days ago
City, London
Evolution Recruitment Solutions
Salary: Between 36000 and 42000 plus overtime
Posted: 5 days ago
North London
Oscar Associates (UK) Ltd
Salary: £46000 - £55000 per annum + 25 days. Pension
Posted: 5 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £45000 - £55000 per annum + 17% pension + 25 days holiday
Posted: 5 days ago
City, London
Pioneer Search
Salary: £45000.00 - £50000.00 per annum + Bonus + Benefits
Posted: 5 days ago
City, London
Montash
Salary: £400 - £500 per day
Posted: 6 days ago
City, London
I.T. Skillfinder
Salary: £60000 - £70000 per annum
Posted: 6 days ago