The first table below looks at the demand for Incident Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Incident Management
Rank 288 287 301
Rank change year-on-year
-1 +14
Permanent jobs citing Incident Management 493 389 474
As % of all permanent IT jobs located in London 0.99% 0.86% 0.85%
As % of the Processes & Methodologies category 1.21% 1.05% 1.07%
Number of salaries quoted 388 302 356
Average salary £47,500 £50,000 £43,500
Average salary % change year-on-year
-5.00% +14.94%
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £70,000 £72,450 £70,000
UK excluding London average salary £37,500 £37,500 £32,500
% change year-on-year
- +15.38%
Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
40605 37072 44333
As % of all permanent IT jobs located in London 81.82% 81.57% 79.05%
Number of salaries quoted 33285 30911 38113
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £36,500 £36,000 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Incident Management
England

Incident Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in London

Incident Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the London region.

Incident Management Salary Trend in London

Incident Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Incident Management across the London region over the 3 months to 18 April 2014.

Incident Management Salary Histogram in London

Incident Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -5 126 £55,000 +10.00% 11
Bromley - 14 £52,500 -
Hackney +1 12 £25,500 -22.01%
Croydon 0 12 £45,000 +2.35% 2
Docklands, London +5 6 £52,500 - 1
Hounslow - 4 - -
Uxbridge +7 2 £24,500 -
Canary Wharf +1 2 £46,250 +32.14%
Chiswick - 2 £37,500 -
Hammersmith +24 1 £35,000 -
Edgware - 1 £27,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 523 (53.15%) ITIL
2 340 (34.55%) Finance
3 333 (33.84%) Windows
4 272 (27.64%) Problem Management
5 238 (24.19%) Service Management
6 226 (22.97%) Service Delivery
7 199 (20.22%) Banking
8 177 (17.99%) Linux
9 176 (17.89%) SLA
10 172 (17.48%) Change Management
11 153 (15.55%) SQL
12 150 (15.24%) Active Directory
13 138 (14.02%) Microsoft
14 123 (12.50%) Project Management
15 122 (12.40%) ITIL Certification
15 122 (12.40%) UNIX
16 119 (12.09%) MS Office
17 114 (11.59%) MS Excel
18 112 (11.38%) Oracle
19 97 (9.86%) Cisco
20 88 (8.94%) Java
21 85 (8.64%) Remedy
22 84 (8.54%) Stakeholder Management
23 83 (8.43%) Windows Server 2003
24 78 (7.93%) Continuous Improvement
24 78 (7.93%) Root Cause Analysis
25 75 (7.62%) Management Information System
26 71 (7.22%) Windows 7
27 70 (7.11%) Citrix
28 69 (7.01%) HP

Incident Management
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 50 (5.08%) MS Exchange
2 31 (3.15%) Tomcat
3 30 (3.05%) Apache
4 29 (2.95%) SharePoint
5 27 (2.74%) WebLogic
6 24 (2.44%) Blackberry Enterprise Server
7 20 (2.03%) WebSphere
8 16 (1.63%) IIS
9 15 (1.52%) CMS
10 14 (1.42%) Lync
11 10 (1.02%) WebSphere Transformation Extender
12 9 (0.91%) Exchange Server 2003
12 9 (0.91%) IBM Notes
13 8 (0.81%) Oracle Workflow
14 6 (0.61%) Drupal
14 6 (0.61%) Exchange Server 2007
14 6 (0.61%) Escenic
15 5 (0.51%) Confluence
15 5 (0.51%) WorkSite
15 5 (0.51%) Documentum
Applications
1 119 (12.09%) MS Office
2 114 (11.59%) MS Excel
3 12 (1.22%) MS Visio
4 11 (1.12%) MS PowerPoint
5 9 (0.91%) MS Project
6 5 (0.51%) Spreadsheet
7 2 (0.20%) AutoCAD
8 1 (0.10%) Photoshop
Business Applications
1 31 (3.15%) Remedy ITSM
2 10 (1.02%) Oracle General Ledger
2 10 (1.02%) Oracle Payables
2 10 (1.02%) Oracle Receivables
3 9 (0.91%) Oracle Financials
4 6 (0.61%) Oracle EBS R12
4 6 (0.61%) assyst
5 4 (0.41%) Oracle EBS
5 4 (0.41%) Oracle Cash Management
5 4 (0.41%) Oracle Assets
5 4 (0.41%) Oracle Internet Expenses
6 3 (0.30%) Dynamics CRM
6 3 (0.30%) SAP Oil and Gas
6 3 (0.30%) Cerner Millennium
6 3 (0.30%) HFM
7 2 (0.20%) SAP SM
7 2 (0.20%) Maximo
7 2 (0.20%) Google Analytics
8 1 (0.10%) Staffware
8 1 (0.10%) WebTrends
Cloud Services
1 7 (0.71%) Microsoft Azure
2 6 (0.61%) Amazon AWS
2 6 (0.61%) SaaS
3 3 (0.30%) Cloud Computing
4 2 (0.20%) Office 365
5 1 (0.10%) Google Apps
5 1 (0.10%) IaaS
5 1 (0.10%) Amazon ELB
5 1 (0.10%) Amazon EC2
Communications & Networking
1 63 (6.40%) Firewall
2 61 (6.20%) VPN
3 51 (5.18%) TCP/IP
4 40 (4.07%) Wireless
5 39 (3.96%) DNS
6 36 (3.66%) Internet
7 32 (3.25%) WAN
8 27 (2.74%) LAN
9 26 (2.64%) SAN
10 23 (2.34%) SSL
10 23 (2.34%) HTTP
10 23 (2.34%) IPsec
11 21 (2.13%) DHCP
12 19 (1.93%) FTP
13 18 (1.83%) NAS
13 18 (1.83%) VoIP
14 13 (1.32%) SMTP
15 11 (1.12%) Cisco IOS
15 11 (1.12%) LDAP
15 11 (1.12%) TACACS
Database & Business Intelligence
1 50 (5.08%) SQL Server
2 32 (3.25%) Oracle Database
3 26 (2.64%) Relational Database
3 26 (2.64%) MySQL
4 19 (1.93%) DB2
5 17 (1.73%) Oracle Reports
6 14 (1.42%) SQL Server Reporting Services
7 10 (1.02%) SQL Server Integration Services
8 9 (0.91%) SQL Server Analysis Services
8 9 (0.91%) Data Warehouse
9 8 (0.81%) RDBMS
9 8 (0.81%) Oracle Database 11g
10 6 (0.61%) SQL Server 2012
11 5 (0.51%) Big Data
11 5 (0.51%) Hadoop
12 4 (0.41%) SQLPlus
12 4 (0.41%) PowerCenter
12 4 (0.41%) Crystal Reports
12 4 (0.41%) Oracle Discoverer
12 4 (0.41%) Oracle BI EE
Development Applications
1 21 (2.13%) JIRA
2 10 (1.02%) Subversion
3 7 (0.71%) Oracle Forms
4 5 (0.51%) Oracle APEX
4 5 (0.51%) Toad
5 4 (0.41%) Maven
5 4 (0.41%) Hudson
6 2 (0.20%) Team Foundation Server
6 2 (0.20%) Balsamiq Mockups
7 1 (0.10%) FxCop
7 1 (0.10%) Paros
General
1 340 (34.55%) Finance
2 199 (20.22%) Banking
3 61 (6.20%) Investment Banking
4 60 (6.10%) Law
5 46 (4.67%) Legal
6 42 (4.27%) Retail
7 38 (3.86%) Publishing
8 29 (2.95%) Marketing
9 27 (2.74%) Advertising
10 26 (2.64%) Financial Institution
11 23 (2.34%) Telecoms
12 20 (2.03%) Front Office
13 17 (1.73%) Games
14 13 (1.32%) Back Office
15 10 (1.02%) Billing
15 10 (1.02%) German Language
16 7 (0.71%) Spanish Language
17 4 (0.41%) General Ledger
18 3 (0.30%) Arabic Language
18 3 (0.30%) Manufacturing
Job Titles
1 245 (24.90%) Analyst
2 158 (16.06%) Service Manager
3 102 (10.37%) Support Analyst
4 72 (7.32%) Team Leader
5 67 (6.81%) Delivery Manager
6 63 (6.40%) Services Delivery Manager
7 62 (6.30%) Service Analyst
8 51 (5.18%) Support Engineer
9 50 (5.08%) Applications Support
10 49 (4.98%) Incident Manager
11 48 (4.88%) Service Desk Analyst
12 42 (4.27%) DBA
13 40 (4.07%) Administrator
14 37 (3.76%) Service Desk Manager
15 36 (3.66%) Problem Manager
16 31 (3.15%) Support Manager
16 31 (3.15%) Incident & Problem Manager
17 30 (3.05%) Applications Manager
18 29 (2.95%) Consultant
19 28 (2.85%) Systems Analyst
Libraries, Frameworks & Software Standards
1 25 (2.54%) HTML
2 22 (2.24%) Web Services
3 20 (2.03%) J2EE
4 19 (1.93%) XML
5 17 (1.73%) .NET
6 14 (1.42%) Apache Axis
7 11 (1.12%) JMS
7 11 (1.12%) Middleware
8 10 (1.02%) WebSphere MQ
8 10 (1.02%) WebSphere Message Broker
9 9 (0.91%) Java EE
9 9 (0.91%) COM
10 8 (0.81%) CSS
10 8 (0.81%) LAMP
11 6 (0.61%) EDI
11 6 (0.61%) FIX Protocol
11 6 (0.61%) Ajax
12 5 (0.51%) CGI
12 5 (0.51%) JSP
13 4 (0.41%) EJB
Miscellaneous
1 75 (7.62%) Management Information System
2 50 (5.08%) Blackberry
3 43 (4.37%) Clustering
4 24 (2.44%) Foreign Exchange (FX)
5 23 (2.34%) Fixed Income
6 21 (2.13%) Video Conferencing
6 21 (2.13%) Computer Science
7 19 (1.93%) Mobile Payment
8 17 (1.73%) Firmware
9 16 (1.63%) Mobile Banking
10 14 (1.42%) Derivative
11 13 (1.32%) Equities
11 13 (1.32%) Mainframe
12 12 (1.22%) Statistics
13 10 (1.02%) CMDB
13 10 (1.02%) Enterprise Storage
14 9 (0.91%) Hedge funds
14 9 (0.91%) PDA
15 8 (0.81%) SecurID
16 7 (0.71%) iPad
Operating Systems
1 333 (33.84%) Windows
2 177 (17.99%) Linux
3 122 (12.40%) UNIX
4 83 (8.43%) Windows Server 2003
5 71 (7.22%) Windows 7
6 68 (6.91%) Windows XP
7 64 (6.50%) Windows Server 2008
8 42 (4.27%) Solaris
9 27 (2.74%) Red Hat Enterprise Linux
10 21 (2.13%) Windows Server 2012
11 20 (2.03%) SUSE
12 13 (1.32%) zOS
13 12 (1.22%) Debian
14 10 (1.02%) Mac OS X
14 10 (1.02%) Windows 2000
14 10 (1.02%) Apple iOS
15 9 (0.91%) AIX
16 6 (0.61%) Windows NT
16 6 (0.61%) Ubuntu
17 5 (0.51%) Windows Vista
Processes & Methodologies
1 523 (53.15%) ITIL
2 272 (27.64%) Problem Management
3 238 (24.19%) Service Management
4 226 (22.97%) Service Delivery
5 172 (17.48%) Change Management
6 123 (12.50%) Project Management
7 84 (8.54%) Stakeholder Management
8 78 (7.93%) Continuous Improvement
8 78 (7.93%) Root Cause Analysis
9 66 (6.71%) Disaster Recovery
10 55 (5.59%) ITSM
11 54 (5.49%) ITIL V3
12 53 (5.39%) Business Continuity
13 50 (5.08%) Information Security
14 46 (4.67%) Risk Management
15 45 (4.57%) Configuration Management
16 44 (4.47%) E-Commerce
17 40 (4.07%) Scrum
18 37 (3.76%) Time Management
19 33 (3.35%) Release Management
Programming Languages
1 153 (15.55%) SQL
2 88 (8.94%) Java
3 69 (7.01%) Perl
4 47 (4.78%) Shell Script
5 22 (2.24%) PL/SQL
6 21 (2.13%) JavaScript
7 20 (2.03%) C++
8 19 (1.93%) AWK
8 19 (1.93%) Bourne shell
8 19 (1.93%) sed
9 18 (1.83%) VB
10 16 (1.63%) Python
11 15 (1.52%) C#
11 15 (1.52%) PHP
12 14 (1.42%) Bash Shell
13 10 (1.02%) PowerShell
14 9 (0.91%) C
15 8 (0.81%) VBScript
16 5 (0.51%) F#
16 5 (0.51%) Scala
Qualifications
1 122 (12.40%) ITIL Certification
2 67 (6.81%) Degree
3 52 (5.28%) Microsoft Certification
4 43 (4.37%) Cisco Certification
5 33 (3.35%) CCNA
6 30 (3.05%) Security Cleared
7 29 (2.95%) CISSP
8 28 (2.85%) SC Cleared
9 27 (2.74%) MCDST
10 23 (2.34%) MCSE
11 21 (2.13%) MCP
12 19 (1.93%) ISEB
13 16 (1.63%) CCNP
14 15 (1.52%) CCSE
15 12 (1.22%) CCSA
16 11 (1.12%) GIAC
16 11 (1.12%) MCSA
17 8 (0.81%) Server+ Certification
18 7 (0.71%) MCITP
18 7 (0.71%) CISM
Quality Assurance & Compliance
1 176 (17.89%) SLA
2 36 (3.66%) ISO/IEC 27001
3 20 (2.03%) ISO 9001
4 9 (0.91%) COBIT
5 6 (0.61%) QA
6 4 (0.41%) Sarbanes-Oxley
6 4 (0.41%) ISO 9000
7 3 (0.30%) Data Quality
7 3 (0.30%) PCI DSS
8 1 (0.10%) ISO/IEC 17799
System Software
1 150 (15.24%) Active Directory
2 45 (4.57%) VMware Infrastructure
3 19 (1.93%) Oracle RMAN
4 13 (1.32%) Oracle RAC
5 10 (1.02%) VMware ESX
6 8 (0.81%) Veritas Volume Manager
6 8 (0.81%) vSphere
6 8 (0.81%) Sendmail
7 7 (0.71%) MetaFrame
8 5 (0.51%) XenApp
9 4 (0.41%) Terminal Server
9 4 (0.41%) Microsoft App-V
9 4 (0.41%) Citrix Presentation Server
9 4 (0.41%) XenDesktop
9 4 (0.41%) Varnish
10 3 (0.30%) VMware Server
10 3 (0.30%) ProxySG
11 2 (0.20%) Terminal Services
11 2 (0.20%) NFS
11 2 (0.20%) Samba
Systems Management
1 25 (2.54%) Nagios
2 19 (1.93%) HP SIM
3 18 (1.83%) Data Guard
4 11 (1.12%) Cacti
4 11 (1.12%) Tivoli
5 10 (1.02%) SCCM
6 9 (0.91%) Cisco CUCM
7 7 (0.71%) Cisco UCCX
7 7 (0.71%) SCOM
8 6 (0.61%) Netcool
9 5 (0.51%) Zenoss
9 5 (0.51%) Oracle Enterprise Manager
9 5 (0.51%) Netcool/OMNIbus
10 4 (0.41%) Tivoli NetView
10 4 (0.41%) Backup Exec
10 4 (0.41%) ZABBIX
10 4 (0.41%) Puppet
10 4 (0.41%) ITRS Geneos
11 3 (0.30%) Cisco UCCE
11 3 (0.30%) Red Hat Satellite
Vendors
1 138 (14.02%) Microsoft
2 112 (11.38%) Oracle
3 97 (9.86%) Cisco
4 85 (8.64%) Remedy
5 70 (7.11%) Citrix
6 69 (7.01%) HP
7 62 (6.30%) VMware
8 38 (3.86%) Red Hat
9 34 (3.46%) IBM
10 32 (3.25%) BMC
11 27 (2.74%) Google
12 23 (2.34%) CheckPoint
12 23 (2.34%) Sun
13 21 (2.13%) JBoss
14 19 (1.93%) Sybase
15 17 (1.73%) Juniper
16 16 (1.63%) TIBCO
17 15 (1.52%) Blue Coat
17 15 (1.52%) NetApp
17 15 (1.52%) Dell
City, London
Deerfoot IT Resources Ltd
Salary: £50000 - £60000 per annum
Posted: 2 days ago
City, London
McGregor Boyall
Posted: 3 days ago
London
Harvey Nash plc
Salary: £35000 - £45000 per annum + Good Benefits Package
Posted: 3 days ago
London
ITF Solutions
Salary: £31500 - £35500 per annum + Benefits
Posted: 3 days ago
City, London
EasyWebRecruitment.com
Salary: Competitive
Posted: 3 days ago
London
LloydsTSB for Lloyds Banking Group
Posted: 3 days ago
London
Anderson Lamb
Salary: From £70,000 to £85,000 per annum Plus a large benefits package
Posted: 3 days ago
City, London
Joseph Harry Ltd
Salary: £60000 - £80000 per annum + + 10% Pension + Bonus
Posted: 3 days ago
South East London
Lloyds Banking Group
Salary: £33150 - £47335 per annum + Exc.Bens
Posted: 3 days ago
London
ITF Solutions
Salary: £45000 - £48500 per annum
Posted: 3 days ago
South West London
Computer People
Salary: £28000.00 - £34000.00 per annum
Posted: 3 days ago
West London
Refreshing Recruitment
Salary: £35000 per annum + benefits
Posted: 4 days ago
London
Computer People
Salary: £30000.00 - £40000.00 per annum + + benefits
Posted: 4 days ago
Romford, Essex
Nakama
Salary: From £50,000 to £60,000 per annum + bonus + benefits
Posted: 4 days ago
London
Perfect People Recruitment Solutions Ltd
Salary: From £60,000 to £65,000 per annum plus 12.5% bonus and benefits
Posted: 4 days ago
London
Vertical IT
Salary: £60000 - £70000 per annum + bonus/benefits
Posted: 4 days ago
London
McCabe & Barton
Salary: bonus + car allowance + package
Posted: 4 days ago
London
Information Technology Services
Salary: £33k - 37k per year
Posted: 4 days ago
City, London
Profile 29 Limited
Salary: From £25,000 to £35,000 per annum + benefits (see advert)
Posted: 4 days ago
East London
Perfect People Recruitment Solutions Ltd
Salary: Up to £45,000 per annum £5k PRB + Benefits
Posted: 5 days ago