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This section looks at the demand for Customer Relationship Management (CRM) skills within the London region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the last 3 months to 16 May 2008 with a comparison to the same period last year.

LinkCustomer Relationship Management (CRM)
Location
3 months to 16 May 2008Same period last year
Rank7183
Rank change on same period last yearUp+12
Matching permanent IT job ads23622491
As % of all UK permanent IT job ads sampled1.158 %1.103 %
As % of the category below4.884 %4.305 %
Salaries quoted20202012
Average minimum salary£46,132£46,307
Average salary£51,979£51,405
% change on same period last year+1.11 %
Average maximum salary£57,827£56,502
UK excluding London average salary£44,945£47,690
% change on same period last year-5.75 %
Processes & Methodologies LondonProcesses & Methodologies
London
Matching permanent IT job ads4836157864
As % of all UK permanent IT job ads sampled23.71 %25.62 %
Salaries quoted3981345628
Average minimum salary£49,752£50,020
Average salary£54,506£54,780
% change on same period last year-0.50 %
Average maximum salary£59,260£59,541
UK excluding London average salary£42,840£44,076
% change on same period last year-2.80 %
CRM EnglandCRM
England

CRM
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing CRM across the London region as a proportion of the total demand within the Processes & Methodologies category.

London CRM Demand Trend

CRM
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing CRM across the London region.

London CRM Salary Trend

CRM
Salary Histogram

The chart provides a salary histogram for IT jobs citing CRM across the London region over the past 3 months.

London CRM Salary Histogram

CRM
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the London region over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
1City of LondonUp+4407£53,908-4.42 %
2UxbridgeUp+2745£48,977+13.24 %
3Docklands, LondonUp+1925£30,700-49.62 %
4BrentfordNew entry-16£48,333-
5TeddingtonUp+215£32,167+2.93 %
6CroydonUp+313£48,077+52.62 %
7LutonUp+1912£37,100+6.00 %
8TwickenhamUp+109£32,500+32.65 %
8ClaphamDown-179£29,000-17.32 %
9Canary WharfUp+28£53,000-0.62 %
10Kingston Upon ThamesNew entry-7£31,857-
10HarrowDown-47£41,250+12.49 %
11SouthwarkNew entry-6£30,000-
12SurbitonNew entry-3£32,500-
13WembleyNew entry-2£48,000-
13EnfieldNew entry-2£31,000-
13HammersmithDown-152£57,500+35.29 %
14EdgwareNew entry-1£30,000-
14HounslowDown-11£30,000-24.18 %
14South CroydonNew entry-1--
CRM EnglandCRM
England

CRM
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the London region citing CRM also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing CRM.

11126 (24.10 %)Microsoft
21065 (22.79 %)Finance
31049 (22.45 %)SQL
4922 (19.73 %).NET
5919 (19.67 %)SAP
6866 (18.53 %)Marketing
7765 (16.37 %)SQL Server
8678 (14.51 %)Microsoft CRM
9648 (13.87 %)Project Management
10591 (12.65 %)C#
11588 (12.58 %)Business Intelligence
12581 (12.43 %)Dynamics CRM
13576 (12.33 %)Oracle
14553 (11.83 %)Degree
15528 (11.30 %)MS Excel
16484 (10.36 %)Siebel
17463 (9.908 %)Windows
18412 (8.817 %)ASP.NET
19389 (8.324 %)ERP
20385 (8.239 %)Telecoms
21375 (8.025 %)SharePoint
22344 (7.361 %)Banking
23326 (6.976 %)Java
24321 (6.869 %)SAP CRM
25297 (6.356 %)BizTalk Server
26295 (6.313 %)XML
27290 (6.206 %)MS Office
28262 (5.607 %)Active Directory
29258 (5.521 %)Datawarehouse
30252 (5.393 %)Retail

CRM
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the London region citing CRM also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing CRM. Up to 20 skills are shown per category.

Application Development
1922 (19.73 %).NET
2412 (8.817 %)ASP.NET
3295 (6.313 %)XML
4225 (4.815 %)HTML
5202 (4.323 %)J2EE
6132 (2.825 %)CSS
7116 (2.482 %)WebServices
8105 (2.247 %)ASP
9103 (2.204 %)Middleware
1084 (1.798 %)XHTML
1181 (1.733 %)XSLT
1280 (1.712 %)WebSphere
1363 (1.348 %)SAP XI
1455 (1.177 %)Windows SharePoint Services
1546 (0.984 %)SAP Basis
1640 (0.856 %)WF
1736 (0.770 %).NET Framework
1833 (0.706 %)AJAX
1932 (0.685 %)ASP.NET 2.0
1932 (0.685 %)JMS
Application Platforms
1375 (8.025 %)SharePoint
2297 (6.356 %)BizTalk Server
3237 (5.072 %)SAS
4225 (4.815 %)MS Exchange
5203 (4.344 %)IIS
6171 (3.659 %)NetWeaver
7168 (3.595 %)SharePoint Server 2007
8103 (2.204 %)CMS
959 (1.263 %)WebLogic
1052 (1.113 %)ColdFusion
1137 (0.792 %)Content Management Server
1236 (0.770 %)Exchange Server 2003
1320 (0.428 %)SAP Web AS
1418 (0.385 %)Oracle Workflow
1418 (0.385 %)Exchange Server 2000
1513 (0.278 %)Commerce Server 2007
1513 (0.278 %)Commerce Server
1513 (0.278 %)Documentum
1612 (0.257 %)SharePoint Portal Server
1612 (0.257 %)ESB
Applications
1528 (11.30 %)MS Excel
2290 (6.206 %)MS Office
3118 (2.525 %)MS Visio
499 (2.119 %)SPSS
535 (0.749 %)MS PowerPoint
627 (0.578 %)MS Project
723 (0.492 %)Photoshop
818 (0.385 %)InfoPath
96 (0.128 %)MATLAB
105 (0.107 %)CA Clarity
114 (0.086 %)DeltaView
122 (0.043 %)Maya
Business Applications
1678 (14.51 %)Microsoft CRM
2581 (12.43 %)Dynamics CRM
3321 (6.869 %)SAP CRM
4106 (2.268 %)Dynamics AX
597 (2.076 %)Pivotal CRM
692 (1.969 %)Axapta
778 (1.669 %)SalesLogix
874 (1.584 %)Navision
971 (1.519 %)Dynamics NAV
1064 (1.370 %)GoldMine
1152 (1.113 %)Oracle EBS
1251 (1.091 %)SAP SD
1350 (1.070 %)Oracle CRM
1448 (1.027 %)Great Plains
1542 (0.899 %)SAP FI
1641 (0.877 %)Oracle Applications
1641 (0.877 %)SAP FI/CO
1641 (0.877 %)SAP CO
1731 (0.663 %)Dynamics GP
1731 (0.663 %)SAP ERP
Communications & Networking
1188 (4.023 %)Internet
267 (1.434 %)WINS
359 (1.263 %)LAN
454 (1.156 %)WAN
549 (1.049 %)Intranet
636 (0.770 %)BSS
735 (0.749 %)CTI
834 (0.728 %)TCP/IP
931 (0.663 %)LLU
1030 (0.642 %)Extranet
1128 (0.599 %)DNS
1224 (0.514 %)ADSL
1320 (0.428 %)Firewall
1419 (0.407 %)SMS
1518 (0.385 %)Broadband
1518 (0.385 %)VPN
1616 (0.342 %)VoIP
1712 (0.257 %)SAN
189 (0.193 %)SMTP
189 (0.193 %)HTTP
Database & Business Intelligence
1765 (16.37 %)SQL Server
2258 (5.521 %)Datawarehouse
3198 (4.237 %)SQL Server 2005
4127 (2.718 %)BusinessObjects
5124 (2.654 %)SQL Server 7
6107 (2.290 %)SQL Server Reporting Services
7102 (2.183 %)Data Mining
899 (2.119 %)RDBMS
980 (1.712 %)Crystal Reports
1078 (1.669 %)ETL
1174 (1.584 %)SQL Server 2000
1272 (1.541 %)Oracle 8/8i
1357 (1.220 %)OLAP
1456 (1.198 %)Database Marketing
1549 (1.049 %)DB2
1643 (0.920 %)SAP BW
1741 (0.877 %)Oracle Reports
1741 (0.877 %)Siebel EIM
1837 (0.792 %)DTS
1935 (0.749 %)SAP BI
Development Applications
199 (2.119 %)Visual Studio
257 (1.220 %)TestDirector
339 (0.835 %)ClearQuest
435 (0.749 %)Oracle Forms
534 (0.728 %)LoadRunner
627 (0.578 %)Flash
712 (0.257 %)QuickTest Pro
712 (0.257 %)ERwin
89 (0.193 %)eCATT
89 (0.193 %)CruiseControl
89 (0.193 %)Eclipse
89 (0.193 %)Dreamweaver
98 (0.171 %)WebSphere Studio Application Developer
98 (0.171 %)Rational Rose
98 (0.171 %)JUnit
107 (0.150 %)WinRunner
116 (0.128 %)PowerBuilder
125 (0.107 %)Rational Robot
125 (0.107 %)VSS/SourceSafe
125 (0.107 %)Subversion
General
11065 (22.79 %)Finance
2866 (18.53 %)Marketing
3385 (8.239 %)Telecoms
4344 (7.361 %)Banking
5252 (5.393 %)Retail
6233 (4.986 %)Billing
7205 (4.387 %)Insurance
8202 (4.323 %)Health
9193 (4.130 %)Pensions
10118 (2.525 %)Law
1197 (2.076 %)Retail Banking
1288 (1.883 %)Investment Banking
1387 (1.862 %)Legal
1484 (1.798 %)Education
1568 (1.455 %)Front Office
1663 (1.348 %)Government
1760 (1.284 %)Manufacturing
1858 (1.241 %)Back Office
1934 (0.728 %)Advertising
2031 (0.663 %)Financial Institution
Job Titles
11527 (32.68 %)Consultant
2852 (18.23 %)Analyst
3752 (16.09 %)CRM Consultant
4727 (15.56 %)Developer
5452 (9.673 %)SAP Consultant
6349 (7.468 %)Architect
7320 (6.848 %)Business Analyst
8289 (6.184 %)Project Manager
9238 (5.093 %)Microsoft Consultant
10225 (4.815 %)SAP CRM Consultant
11193 (4.130 %).NET Developer
12171 (3.659 %)CRM Manager
13164 (3.510 %)Programmer
14152 (3.253 %)Solutions Architect
15134 (2.868 %)Senior Consultant
16126 (2.696 %)C# Developer
17124 (2.654 %)Data Analyst
18116 (2.482 %)Support Analyst
19110 (2.354 %)Solutions Consultant
20100 (2.140 %)Sales Consultant
Miscellaneous
173 (1.562 %)Statistics
272 (1.541 %)Mathematics
272 (1.541 %)Asset Management
370 (1.498 %)Data Integration
459 (1.263 %)Management Information System
542 (0.899 %)Equities
640 (0.856 %)EPoS
738 (0.813 %)IVR
834 (0.728 %)Computer Science
933 (0.706 %)Foreign Exchange (FX)
1030 (0.642 %)Blackberry
1127 (0.578 %)Credit Risk
1226 (0.556 %)Client/Server
1324 (0.514 %)French Language
1423 (0.492 %)N-Tier
1521 (0.449 %)Economics
1521 (0.449 %)Fund Management
1620 (0.428 %)German Language
1717 (0.364 %)Derivative
1816 (0.342 %)Fixed Income
Operating Systems
1463 (9.908 %)Windows
2238 (5.093 %)Unix
363 (1.348 %)Linux
440 (0.856 %)Windows 2000
537 (0.792 %)Windows XP
630 (0.642 %)Solaris
726 (0.556 %)Windows Server 2003
825 (0.535 %)Windows NT
913 (0.278 %)AIX
109 (0.193 %)HPUX
116 (0.128 %)VMS
124 (0.086 %)Fedora
133 (0.064 %)SUSE
142 (0.043 %)MVS
Processes & Methodologies
1648 (13.87 %)Project Management
2588 (12.58 %)Business Intelligence
3389 (8.324 %)ERP
4216 (4.622 %)E-Commerce
4216 (4.622 %)OO
5211 (4.515 %)Business Development
6210 (4.494 %)Business Analysis
7207 (4.430 %)Workflow
8189 (4.045 %)Technical Architecture
9167 (3.574 %)Project Planning
10150 (3.210 %)SAP Implementation
11138 (2.953 %)Data Analysis
12137 (2.932 %)SOA
13134 (2.868 %)Data Management
14131 (2.803 %)Direct Marketing
15126 (2.696 %)PRINCE2
16122 (2.611 %)ITIL
17109 (2.333 %)Data Modelling
18100 (2.140 %)Content Management
1999 (2.119 %)Agile Software Development
Programming Languages
11049 (22.45 %)SQL
2591 (12.65 %)C#
3326 (6.976 %)Java
4239 (5.114 %)JavaScript
5185 (3.959 %)ABAP
6155 (3.317 %)VB.NET
7150 (3.210 %)VB
8103 (2.204 %)Transact-SQL
9100 (2.140 %)C
1096 (2.054 %)VBA
1171 (1.519 %)PL/SQL
1248 (1.027 %)C++
1347 (1.006 %)VBScript
1434 (0.728 %)PHP
1525 (0.535 %)Perl
1525 (0.535 %)VB6
1624 (0.514 %)SAS Macro
1723 (0.492 %)Shell Script
1813 (0.278 %)DHTML
1911 (0.235 %)Delphi
Qualifications
1553 (11.83 %)Degree
2161 (3.445 %)Microsoft Certification
392 (1.969 %)MCSD
444 (0.942 %)PRINCE2 Certification
521 (0.449 %)MCSE
619 (0.407 %)Siebel Certification
715 (0.321 %)MCP
812 (0.257 %)ITIL Certification
812 (0.257 %)SAP Certification
812 (0.257 %)MOS
911 (0.235 %)ISEB
911 (0.235 %)MCDBA
1010 (0.214 %)PRINCE2 Practitioner
119 (0.193 %)MCAD
127 (0.150 %)PMI Certification
136 (0.128 %)ACCA
144 (0.086 %)PMP
153 (0.064 %)CISA
153 (0.064 %)CIMA
153 (0.064 %)PhD
Quality Assurance & Compliance
184 (1.798 %)SLA
271 (1.519 %)QA
330 (0.642 %)Sarbanes-Oxley
410 (0.214 %)Basel II
53 (0.064 %)COBIT
61 (0.021 %)ISO9001
61 (0.021 %)GxP
System Software
1262 (5.607 %)Active Directory
216 (0.342 %)AquaLogic
39 (0.193 %)Backup Exec
45 (0.107 %)Oracle RAC
54 (0.086 %)Oracle RMAN
54 (0.086 %)Terminal Services
63 (0.064 %)VMware GSX
63 (0.064 %)Terminal Server
63 (0.064 %)MSMQ
71 (0.021 %)NetBackup
Systems Management
15 (0.107 %)OpenView
24 (0.086 %)Unicenter
24 (0.086 %)Tivoli
24 (0.086 %)AutoSys
24 (0.086 %)BMC PATROL
33 (0.064 %)CONTROL-M
33 (0.064 %)Systems Management Server (SMS)
42 (0.043 %)MOM
51 (0.021 %)Norton AntiVirus
51 (0.021 %)OVSD
51 (0.021 %)HP Data Protector
Vendors
11126 (24.10 %)Microsoft
2919 (19.67 %)SAP
3576 (12.33 %)Oracle
4484 (10.36 %)Siebel
5164 (3.510 %)Chordiant
6127 (2.718 %)Business Objects
796 (2.054 %)salesforce.com
894 (2.012 %)Sage
985 (1.819 %)PeopleSoft
1083 (1.776 %)Cognos
1173 (1.562 %)TIBCO
1249 (1.049 %)Cisco
1347 (1.006 %)Amdocs
1446 (0.984 %)IBM
1544 (0.942 %)Remedy
1640 (0.856 %)Unica
1738 (0.813 %)Epiphany
1833 (0.706 %)Informatica
1932 (0.685 %)Avaya
2031 (0.663 %)Sybase
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