3rd Line Technical Support Jobs in London

Third Line Technical Support
England > London

The median Third Line Technical Support salary in London is £54,398 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 504 639 859
Rank change year-on-year +135 +220 -264
Permanent jobs requiring a 3rd Line Technical Support 4 1 7
As % of all permanent jobs advertised in London 0.017% 0.003% 0.011%
As % of the Job Titles category 0.018% 0.003% 0.011%
Number of salaries quoted 4 1 7
10th Percentile - - £37,000
25th Percentile £52,896 £45,000 £37,500
Median annual salary (50th Percentile) £54,398 £50,000 £40,000
Median % change year-on-year +8.80% +25.00% +8.11%
75th Percentile £55,813 £55,000 £43,125
90th Percentile £55,925 - £46,050
England median annual salary £47,500 £45,000 £40,000
% change year-on-year +5.56% +12.50% +8.11%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,087 34,033 62,964
% of permanent jobs with a recognized job title 94.09% 95.02% 96.34%
Number of salaries quoted 16,626 24,925 34,921
10th Percentile £38,454 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,000 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,732 £60,000
% change year-on-year -11.91% +1.22% +9.09%

3rd Line Technical Support
Job Vacancy Trend in London

Job postings that featured 3rd Line Technical Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 3rd Line Technical Support in London

3rd Line Technical Support
Salary Trend in London

3-month moving average salary quoted in jobs citing 3rd Line Technical Support in London.

Salary trend for 3rd Line Technical Support in London

3rd Line Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 27 April 2024, 3rd Line Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring 3rd Line Technical Support in the job title.

1 4 (100.00%) SQL
2 3 (75.00%) Dynamics CRM
2 3 (75.00%) SQL Server Integration Services
2 3 (75.00%) Change Management
2 3 (75.00%) T-SQL
2 3 (75.00%) SQL Server
2 3 (75.00%) ITIL
2 3 (75.00%) CRM
2 3 (75.00%) ETL
3 2 (50.00%) PL/SQL
3 2 (50.00%) NEC Housing
3 2 (50.00%) Public Sector
3 2 (50.00%) Housing Association
3 2 (50.00%) Active Directory
3 2 (50.00%) Windows
3 2 (50.00%) Incident Management
3 2 (50.00%) Requirements Analysis
3 2 (50.00%) Degree
3 2 (50.00%) NEC
4 1 (25.00%) Data Analysis
4 1 (25.00%) Northgate
4 1 (25.00%) Root Cause Analysis
4 1 (25.00%) Mentoring
4 1 (25.00%) User Acceptance Testing
4 1 (25.00%) PRINCE2 Practitioner
4 1 (25.00%) Microsoft Excel
4 1 (25.00%) PRINCE2
4 1 (25.00%) Disaster Recovery
4 1 (25.00%) Data Security
4 1 (25.00%) Management Information System

3rd Line Technical Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) Microsoft Excel
Business Applications
1 3 (75.00%) Dynamics CRM
2 2 (50.00%) NEC Housing
Database & Business Intelligence
1 3 (75.00%) SQL Server
1 3 (75.00%) SQL Server Integration Services
General
1 2 (50.00%) Public Sector
Miscellaneous
1 2 (50.00%) Housing Association
2 1 (25.00%) Management Information System
Operating Systems
1 2 (50.00%) Windows
Processes & Methodologies
1 3 (75.00%) Change Management
1 3 (75.00%) CRM
1 3 (75.00%) ETL
1 3 (75.00%) ITIL
2 2 (50.00%) Incident Management
2 2 (50.00%) Requirements Analysis
3 1 (25.00%) Change Advisory Board
3 1 (25.00%) Customer Service
3 1 (25.00%) Data Analysis
3 1 (25.00%) Data Security
3 1 (25.00%) Disaster Recovery
3 1 (25.00%) Knowledge Transfer
3 1 (25.00%) Mentoring
3 1 (25.00%) PRINCE2
3 1 (25.00%) Proactive Monitoring
3 1 (25.00%) Requirements Gathering
3 1 (25.00%) Risk Register
3 1 (25.00%) Root Cause Analysis
3 1 (25.00%) Task Automation
3 1 (25.00%) User Acceptance Testing
Programming Languages
1 4 (100.00%) SQL
2 3 (75.00%) T-SQL
3 2 (50.00%) PL/SQL
Qualifications
1 2 (50.00%) Degree
2 1 (25.00%) PRINCE2 Practitioner
System Software
1 2 (50.00%) Active Directory
Vendors
1 2 (50.00%) NEC
2 1 (25.00%) Northgate