The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Help Desk Manager
Rank 597 608 616
Rank change year-on-year
+11 +8
Permanent jobs requiring a Help Desk Manager 21 7 15
As % of all permanent IT jobs located in London 0.046% 0.016% 0.030%
As % of the Job Titles category 0.050% 0.017% 0.032%
Number of salaries quoted 18 6 10
Average salary £45,000 £36,250 £40,750
Average salary % change year-on-year
+24.13% -11.04%
90% offered a salary of more than £35,000 £31,250 £35,800
10% offered a salary of more than £70,000 £51,250 £46,000
UK excluding London average salary £35,000 £30,000 £35,000
% change year-on-year
+16.66% -14.28%
Help Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42251 42158 47038
As % of all permanent IT jobs located in London 93.53% 93.62% 94.56%
Number of salaries quoted 35246 35423 40644
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in London

Help Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager across the London region.

Help Desk Manager Salary Trend in London

Help Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Manager across the London region over the 3 months to 1 October 2014.

Help Desk Manager Salary Histogram in London

Help Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the London region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +16 8 £45,000 +20.00%
Bromley - 1 £90,000 -
Enfield - 1 £25,000 -
Help Desk Manager
England

Help Desk Manager
Top 30 Related IT Skills in London

For the 6 months to 1 October 2014, IT jobs across the London region that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 15 (46.88%) Windows
1 15 (46.88%) ITIL
2 13 (40.63%) Active Directory
3 12 (37.50%) MS Office
3 12 (37.50%) Finance
4 11 (34.38%) Microsoft
5 8 (25.00%) SAP
5 8 (25.00%) MS Exchange
5 8 (25.00%) Windows 7
5 8 (25.00%) Mentoring
6 7 (21.88%) SAP BPC
6 7 (21.88%) SLA
6 7 (21.88%) SAP BW
7 6 (18.75%) SAP R/3
7 6 (18.75%) Windows Server 2008
8 5 (15.63%) Windows 8
8 5 (15.63%) MS Excel
8 5 (15.63%) Windows XP
8 5 (15.63%) SQL
8 5 (15.63%) Asset Management
9 4 (12.50%) VMware
9 4 (12.50%) ITIL Certification
9 4 (12.50%) NHS
9 4 (12.50%) Exchange Server 2010
9 4 (12.50%) Marketing
9 4 (12.50%) Degree
9 4 (12.50%) VMware Infrastructure
10 3 (9.38%) Digital Marketing
10 3 (9.38%) CMDB
10 3 (9.38%) PACS

Help Desk Manager
Top Related IT Skills in London by Category

For the 6 months to 1 October 2014, IT jobs across the London region that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (25.00%) MS Exchange
2 4 (12.50%) Exchange Server 2010
3 1 (3.13%) Lync
3 1 (3.13%) IBM Notes
3 1 (3.13%) Lotus Domino
3 1 (3.13%) Blackberry Enterprise Server
Applications
1 12 (37.50%) MS Office
2 5 (15.63%) MS Excel
Business Applications
1 7 (21.88%) SAP BPC
2 6 (18.75%) SAP R/3
3 1 (3.13%) SAP SD
3 1 (3.13%) SAP Oil and Gas
Communications & Networking
1 3 (9.38%) Wireless
2 1 (3.13%) VoIP
2 1 (3.13%) TCP/IP
Database & Business Intelligence
1 7 (21.88%) SAP BW
General
1 12 (37.50%) Finance
2 4 (12.50%) Marketing
3 3 (9.38%) Financial Institution
4 2 (6.25%) Banking
5 1 (3.13%) Wholesale Banking
5 1 (3.13%) Electronics
5 1 (3.13%) Telecoms
5 1 (3.13%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (3.13%) .NET
1 1 (3.13%) HTML
Miscellaneous
1 4 (12.50%) NHS
2 3 (9.38%) CMDB
2 3 (9.38%) PACS
3 2 (6.25%) Blackberry
3 2 (6.25%) Analytical Skills
4 1 (3.13%) iPad
4 1 (3.13%) Computer Science
4 1 (3.13%) Data Extraction
4 1 (3.13%) iPhone
4 1 (3.13%) DTV
Operating Systems
1 15 (46.88%) Windows
2 8 (25.00%) Windows 7
3 6 (18.75%) Windows Server 2008
4 5 (15.63%) Windows 8
4 5 (15.63%) Windows XP
5 2 (6.25%) Windows Vista
6 1 (3.13%) Apple iOS
6 1 (3.13%) Android
6 1 (3.13%) Windows Server 2003
Processes & Methodologies
1 15 (46.88%) ITIL
2 8 (25.00%) Mentoring
3 5 (15.63%) Asset Management
4 3 (9.38%) Digital Marketing
4 3 (9.38%) Project Management
4 3 (9.38%) Service Delivery
5 2 (6.25%) Service Management
5 2 (6.25%) Cost-Benefit Analysis
5 2 (6.25%) Incident Management
5 2 (6.25%) PRINCE2
5 2 (6.25%) People Management
5 2 (6.25%) Mobile Device Management
5 2 (6.25%) Root Cause Analysis
6 1 (3.13%) Service Desk Management
6 1 (3.13%) Portfolio Management
6 1 (3.13%) Problem Management
6 1 (3.13%) Release Management
6 1 (3.13%) Business Intelligence
6 1 (3.13%) ITSM
6 1 (3.13%) Change Management
Programming Languages
1 5 (15.63%) SQL
Qualifications
1 4 (12.50%) ITIL Certification
1 4 (12.50%) Degree
2 1 (3.13%) MCSE
2 1 (3.13%) Microsoft Certification
2 1 (3.13%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (21.88%) SLA
System Software
1 13 (40.63%) Active Directory
2 4 (12.50%) VMware Infrastructure
Systems Management
1 1 (3.13%) Backup Exec
Vendors
1 11 (34.38%) Microsoft
2 8 (25.00%) SAP
3 4 (12.50%) VMware
4 2 (6.25%) Apple
4 2 (6.25%) Symantec
4 2 (6.25%) Citrix
5 1 (3.13%) HP
5 1 (3.13%) IBM
5 1 (3.13%) Sophos
5 1 (3.13%) Lotus
5 1 (3.13%) Altiris
5 1 (3.13%) Mitel