The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Help Desk Manager
Rank 617 651 618
Rank change year-on-year
+34 -33
Permanent jobs requiring a Help Desk Manager 19 15 2
As % of all permanent IT jobs located in London 0.043% 0.031% 0.005%
As % of the Job Titles category 0.046% 0.033% 0.005%
Number of salaries quoted 19 12 2
Average salary £52,500 £41,250 £30,000
Average salary % change year-on-year
+27.27% +37.50%
UK excluding London average salary £38,000 £35,000 £37,500
% change year-on-year
+8.57% -6.66%
Help Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41271 44993 41469
As % of all permanent IT jobs located in London 93.31% 93.47% 93.48%
Number of salaries quoted 34981 37795 34683
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in London

Help Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager across the London region.

Help Desk Manager Salary Trend in London

Help Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Manager across the London region over the 3 months to 31 July 2015.

Help Desk Manager Salary Histogram in London

Help Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +28 7 £62,500 +38.88% 1
Harrow - 4 £43,500 -
Uxbridge - 2 £43,750 -
Help Desk Manager
England

Help Desk Manager
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT jobs across the London region that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 19 (55.88%) ITIL
2 14 (41.18%) Windows
3 11 (32.35%) SLA
4 10 (29.41%) Service Delivery
5 9 (26.47%) Microsoft
5 9 (26.47%) SQL Server
6 8 (23.53%) Retail
7 7 (20.59%) MS Office
7 7 (20.59%) Active Directory
7 7 (20.59%) Law
7 7 (20.59%) Legal
8 6 (17.65%) VMware
9 5 (14.71%) Banking
9 5 (14.71%) Citrix
10 4 (11.76%) SOAP
10 4 (11.76%) Web Services
10 4 (11.76%) MS Excel
10 4 (11.76%) Blackberry
10 4 (11.76%) WorkSite
10 4 (11.76%) XenApp
10 4 (11.76%) Windows 7
10 4 (11.76%) Continuous Improvement
10 4 (11.76%) REST
11 3 (8.82%) Line Management
11 3 (8.82%) Service Management
11 3 (8.82%) ITSM
12 2 (5.88%) Finance
12 2 (5.88%) Change Management
12 2 (5.88%) Project Management
12 2 (5.88%) Pharmaceutical

Help Desk Manager
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT jobs across the London region that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.76%) WorkSite
2 1 (2.94%) IIS
2 1 (2.94%) MS Exchange
Applications
1 7 (20.59%) MS Office
2 4 (11.76%) MS Excel
Business Applications
1 1 (2.94%) Remedy ITSM
Communications & Networking
1 1 (2.94%) VoIP
Database & Business Intelligence
1 9 (26.47%) SQL Server
General
1 8 (23.53%) Retail
2 7 (20.59%) Law
2 7 (20.59%) Legal
3 5 (14.71%) Banking
4 2 (5.88%) Pharmaceutical
4 2 (5.88%) Finance
5 1 (2.94%) Retail Banking
Libraries, Frameworks & Software Standards
1 4 (11.76%) SOAP
1 4 (11.76%) Web Services
1 4 (11.76%) REST
Miscellaneous
1 4 (11.76%) Blackberry
2 2 (5.88%) Fat Client
2 2 (5.88%) Thin Client
3 1 (2.94%) Data Centre
3 1 (2.94%) Smartphone
3 1 (2.94%) Computer Science
Operating Systems
1 14 (41.18%) Windows
2 4 (11.76%) Windows 7
3 1 (2.94%) Windows Server 2012
3 1 (2.94%) Windows Server 2008
Processes & Methodologies
1 19 (55.88%) ITIL
2 10 (29.41%) Service Delivery
3 4 (11.76%) Continuous Improvement
4 3 (8.82%) Line Management
4 3 (8.82%) Service Management
4 3 (8.82%) ITSM
5 2 (5.88%) Project Management
5 2 (5.88%) Change Management
6 1 (2.94%) Mentoring
6 1 (2.94%) People Management
6 1 (2.94%) Root Cause Analysis
6 1 (2.94%) Service Desk Management
6 1 (2.94%) Low Latency
6 1 (2.94%) PRINCE2
6 1 (2.94%) Stakeholder Management
6 1 (2.94%) Problem Management
6 1 (2.94%) Performance Management
6 1 (2.94%) ITIL V3
Programming Languages
1 1 (2.94%) SQL
Qualifications
1 2 (5.88%) ITIL Certification
2 1 (2.94%) PMP
2 1 (2.94%) PMI Certification
2 1 (2.94%) Degree
Quality Assurance & Compliance
1 11 (32.35%) SLA
System Software
1 7 (20.59%) Active Directory
2 4 (11.76%) XenApp
3 1 (2.94%) Terminal Services
3 1 (2.94%) VMware ESX
3 1 (2.94%) VMware Infrastructure
Systems Management
1 1 (2.94%) ITRS Geneos
Vendors
1 9 (26.47%) Microsoft
2 6 (17.65%) VMware
3 5 (14.71%) Citrix
4 1 (2.94%) Remedy
4 1 (2.94%) LANDesk
4 1 (2.94%) SolarWinds
4 1 (2.94%) ServiceNow