The first table below looks at the demand for the Help Desk Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Help Desk Manager
Rank 642 603 628
Rank change year-on-year
-39 +25
Permanent jobs requiring a Help Desk Manager 18 13 17
As % of all permanent IT jobs located in London 0.036% 0.028% 0.030%
As % of the Job Titles category 0.038% 0.030% 0.032%
Number of salaries quoted 16 12 12
Average salary £40,500 £39,486 £39,250
Average salary % change year-on-year
+2.56% +0.60%
90% offered a salary of more than £26,750 £37,500 £28,650
10% offered a salary of more than £55,000 £46,000 £47,500
UK excluding London average salary £36,000 £32,500 £42,500
% change year-on-year
+10.76% -23.52%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
46874 43055 52359
As % of all permanent IT jobs located in London 93.73% 93.92% 93.89%
Number of salaries quoted 38720 36351 45400
Average salary £52,500 £50,000 £50,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £77,500 £77,500 £75,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Help Desk Manager
England

Help Desk Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in London

Help Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager across the London region.

Help Desk Manager Salary Trend in London

Help Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Manager across the London region over the 3 months to 23 April 2014.

Help Desk Manager Salary Histogram in London

Help Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the London region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -4 8 £52,500 +18.64%
Hammersmith - 1 £37,500 -
Help Desk Manager
England

Help Desk Manager
Top 30 Related IT Skills in London

For the 6 months to 23 April 2014, IT jobs across the London region that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 19 (61.29%) ITIL
1 19 (61.29%) Windows
2 14 (45.16%) Windows 7
3 13 (41.94%) SLA
4 12 (38.71%) Active Directory
5 11 (35.48%) Microsoft
6 9 (29.03%) Windows 8
7 8 (25.81%) MS Office
8 7 (22.58%) Finance
9 6 (19.35%) Windows XP
9 6 (19.35%) MS Exchange
9 6 (19.35%) Citrix
9 6 (19.35%) ITIL Certification
10 5 (16.13%) Service Delivery
10 5 (16.13%) Cisco
10 5 (16.13%) SharePoint
11 4 (12.90%) Firewall
11 4 (12.90%) Wireless
11 4 (12.90%) AppSense
11 4 (12.90%) Blackberry
11 4 (12.90%) Lync
11 4 (12.90%) Windows Server 2008
12 3 (9.68%) Problem Management
12 3 (9.68%) Continuous Improvement
12 3 (9.68%) Service Management
12 3 (9.68%) Thin Client
12 3 (9.68%) VoIP
12 3 (9.68%) WAN
12 3 (9.68%) VMware
12 3 (9.68%) Banking

Help Desk Manager
Top Related IT Skills in London by Category

For the 6 months to 23 April 2014, IT jobs across the London region that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (19.35%) MS Exchange
2 5 (16.13%) SharePoint
3 4 (12.90%) Lync
4 2 (6.45%) Exchange Server 2010
5 1 (3.23%) SharePoint 2013
Applications
1 8 (25.81%) MS Office
Communications & Networking
1 4 (12.90%) Firewall
1 4 (12.90%) Wireless
2 3 (9.68%) VoIP
2 3 (9.68%) WAN
3 2 (6.45%) VPN
3 2 (6.45%) SAN
3 2 (6.45%) MPLS
3 2 (6.45%) Cisco ASA
3 2 (6.45%) Fibre Channel
3 2 (6.45%) Cisco Nexus
3 2 (6.45%) Cisco ISE
4 1 (3.23%) LAN
Database & Business Intelligence
1 1 (3.23%) SQL Server
1 1 (3.23%) SQL Server 2008
1 1 (3.23%) SQL Server 2012
General
1 7 (22.58%) Finance
2 3 (9.68%) Banking
3 2 (6.45%) Investment Banking
3 2 (6.45%) Local Government
3 2 (6.45%) Marketing
3 2 (6.45%) Law
3 2 (6.45%) Legal
Libraries, Frameworks & Software Standards
1 2 (6.45%) .NET
Miscellaneous
1 4 (12.90%) Blackberry
2 3 (9.68%) Fat Client
2 3 (9.68%) Thin Client
3 2 (6.45%) iPhone
4 1 (3.23%) Management Information System
4 1 (3.23%) Statistics
Operating Systems
1 19 (61.29%) Windows
2 14 (45.16%) Windows 7
3 9 (29.03%) Windows 8
4 6 (19.35%) Windows XP
5 4 (12.90%) Windows Server 2008
6 1 (3.23%) Apple iOS
6 1 (3.23%) Windows Vista
6 1 (3.23%) Android
Processes & Methodologies
1 19 (61.29%) ITIL
2 5 (16.13%) Service Delivery
3 3 (9.68%) Asset Management
3 3 (9.68%) Service Management
3 3 (9.68%) Incident Management
3 3 (9.68%) Problem Management
3 3 (9.68%) Continuous Improvement
4 2 (6.45%) GAP Analysis
4 2 (6.45%) Statistical Analysis
4 2 (6.45%) Digital Marketing
4 2 (6.45%) Investment Management
4 2 (6.45%) Quality Management
5 1 (3.23%) PRINCE2
5 1 (3.23%) Configuration Management
5 1 (3.23%) Data Analysis
5 1 (3.23%) Change Management
5 1 (3.23%) Portfolio Management
5 1 (3.23%) Mobile Device Management
5 1 (3.23%) Dependency Management
Programming Languages
1 2 (6.45%) C
1 2 (6.45%) SQL
Qualifications
1 6 (19.35%) ITIL Certification
2 1 (3.23%) Degree
Quality Assurance & Compliance
1 13 (41.94%) SLA
System Software
1 12 (38.71%) Active Directory
2 2 (6.45%) VMware Infrastructure
3 1 (3.23%) Hyper-V
3 1 (3.23%) XenDesktop
Systems Management
1 1 (3.23%) Backup Exec
Vendors
1 11 (35.48%) Microsoft
2 6 (19.35%) Citrix
3 5 (16.13%) Cisco
4 4 (12.90%) AppSense
5 3 (9.68%) VMware
6 2 (6.45%) HP
6 2 (6.45%) CheckPoint
6 2 (6.45%) Mitel
7 1 (3.23%) Symantec
7 1 (3.23%) Sophos