The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Help Desk Manager
Rank 596 596 605
Rank change year-on-year
0 +9
Permanent jobs requiring a Help Desk Manager 22 17 20
As % of all permanent IT jobs located in London 0.054% 0.040% 0.044%
As % of the Job Titles category 0.058% 0.042% 0.047%
Number of salaries quoted 18 17 20
Average salary £46,250 £50,000 £45,000
Average salary % change year-on-year
-7.50% +11.11%
90% offered a salary of more than £32,500 £30,000 £31,750
10% offered a salary of more than £55,750 £56,000 £53,000
UK excluding London average salary £36,500 £35,000 £32,500
% change year-on-year
+4.28% +7.69%
Help Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38247 40284 42737
As % of all permanent IT jobs located in London 93.76% 93.87% 94.37%
Number of salaries quoted 32524 32996 36775
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in London

Help Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager across the London region.

Help Desk Manager Salary Trend in London

Help Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Manager across the London region over the 3 months to 28 January 2015.

Help Desk Manager Salary Histogram in London

Help Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the London region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +3 3 £32,500 -38.09%
Croydon - 1 £55,000 -
Help Desk Manager
England

Help Desk Manager
Top 30 Related IT Skills in London

For the 6 months to 28 January 2015, IT jobs across the London region that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 21 (60.00%) ITIL
2 13 (37.14%) SLA
2 13 (37.14%) Finance
3 12 (34.29%) Windows
4 11 (31.43%) MS Office
5 8 (22.86%) Active Directory
6 7 (20.00%) SAP
6 7 (20.00%) MS Exchange
6 7 (20.00%) SAP BW
6 7 (20.00%) VMware
6 7 (20.00%) SAP BPC
7 6 (17.14%) Mentoring
7 6 (17.14%) Banking
8 5 (14.29%) Degree
8 5 (14.29%) Service Delivery
8 5 (14.29%) Service Desk Management
9 4 (11.43%) ServiceNow
9 4 (11.43%) Low Latency
9 4 (11.43%) Ultra-Low Latency
9 4 (11.43%) Hedge funds
9 4 (11.43%) Exchange Server 2010
9 4 (11.43%) ITIL V3
9 4 (11.43%) Root Cause Analysis
9 4 (11.43%) Windows Server 2008
9 4 (11.43%) Windows 7
9 4 (11.43%) Change Management
9 4 (11.43%) Firewall
9 4 (11.43%) Risk Management
9 4 (11.43%) Telecoms
9 4 (11.43%) Foreign Exchange (FX)

Help Desk Manager
Top Related IT Skills in London by Category

For the 6 months to 28 January 2015, IT jobs across the London region that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.00%) MS Exchange
2 4 (11.43%) Exchange Server 2010
Applications
1 11 (31.43%) MS Office
2 4 (11.43%) MS Visio
3 3 (8.57%) MS Excel
4 1 (2.86%) MS PowerPoint
Business Applications
1 7 (20.00%) SAP BPC
2 4 (11.43%) SAP R/3
3 2 (5.71%) SAP SD
Communications & Networking
1 4 (11.43%) Firewall
2 1 (2.86%) VPN
Database & Business Intelligence
1 7 (20.00%) SAP BW
General
1 13 (37.14%) Finance
2 6 (17.14%) Banking
3 4 (11.43%) Investment Banking
3 4 (11.43%) Telecoms
4 3 (8.57%) Marketing
4 3 (8.57%) Financial Institution
5 2 (5.71%) Front Office
6 1 (2.86%) Legal
Miscellaneous
1 4 (11.43%) Foreign Exchange (FX)
1 4 (11.43%) Equities
1 4 (11.43%) Hedge funds
2 3 (8.57%) Analytical Skills
3 2 (5.71%) Data Extraction
4 1 (2.86%) EPoS
4 1 (2.86%) Blackberry
Operating Systems
1 12 (34.29%) Windows
2 4 (11.43%) Windows Server 2008
2 4 (11.43%) Windows 7
3 3 (8.57%) Windows Vista
4 1 (2.86%) Android
4 1 (2.86%) Windows XP
Processes & Methodologies
1 21 (60.00%) ITIL
2 6 (17.14%) Mentoring
3 5 (14.29%) Service Delivery
3 5 (14.29%) Service Desk Management
4 4 (11.43%) Low Latency
4 4 (11.43%) Ultra-Low Latency
4 4 (11.43%) ITIL V3
4 4 (11.43%) Root Cause Analysis
4 4 (11.43%) Change Management
4 4 (11.43%) Risk Management
4 4 (11.43%) CRM
4 4 (11.43%) Project Management
5 3 (8.57%) People Management
6 2 (5.71%) Service Management
6 2 (5.71%) Asset Management
6 2 (5.71%) Incident Management
6 2 (5.71%) Time Management
7 1 (2.86%) Performance Management
7 1 (2.86%) Data Migration
7 1 (2.86%) Problem Management
Qualifications
1 5 (14.29%) Degree
2 4 (11.43%) CCNA
2 4 (11.43%) Cisco Certification
2 4 (11.43%) ITIL Certification
Quality Assurance & Compliance
1 13 (37.14%) SLA
System Software
1 8 (22.86%) Active Directory
2 3 (8.57%) VMware Infrastructure
Vendors
1 7 (20.00%) SAP
1 7 (20.00%) VMware
2 4 (11.43%) ServiceNow
3 3 (8.57%) Sophos
3 3 (8.57%) Microsoft
4 1 (2.86%) Epicor
4 1 (2.86%) LANDesk
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £30000 - £40000 per annum + benefits
Posted: 4 days ago
South West London
Commensus
Salary: Competitive salary & benefits
Posted: 18 days ago