The table below looks at the statistics for the Help Desk Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Manager in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Help Desk Manager
Rank 603 615 625
Rank change year-on-year
+12 +10
Permanent jobs requiring a Help Desk Manager 19 19 7
As % of all permanent IT jobs located in London 0.043% 0.041% 0.016%
As % of the Job Titles category 0.046% 0.044% 0.017%
Number of salaries quoted 19 16 6
Average salary £52,500 £45,000 £33,750
Average salary % change year-on-year
+16.66% +33.33%
90% offered a salary of more than £42,000 £35,000 £30,000
10% offered a salary of more than £62,500 £70,000 £51,250
UK excluding London average salary £36,750 £35,000 £32,500
% change year-on-year
+5.00% +7.69%
Help Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41131 43401 41192
As % of all permanent IT jobs located in London 93.17% 93.52% 93.50%
Number of salaries quoted 35099 36258 34578
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Manager Jobs Demand Trend in London

Help Desk Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Manager across the London region.

Help Desk Manager Salary Trend in London

Help Desk Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Manager across the London region over the 3 months to 28 August 2015.

Help Desk Manager Salary Histogram in London

Help Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Manager within the London region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +25 8 £61,250 +36.11%
Harrow - 3 £43,500 -
Uxbridge - 2 £43,750 -
Help Desk Manager
England

Help Desk Manager
Top 30 Related IT Skills in London

For the 6 months to 28 August 2015, IT jobs across the London region that cited Help Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title.

1 17 (53.13%) ITIL
2 16 (50.00%) Windows
3 12 (37.50%) SLA
4 11 (34.38%) Microsoft
5 9 (28.13%) SQL Server
6 8 (25.00%) Retail
7 7 (21.88%) Active Directory
7 7 (21.88%) Service Delivery
8 6 (18.75%) VMware
9 5 (15.63%) Law
9 5 (15.63%) Legal
9 5 (15.63%) Citrix
9 5 (15.63%) MS Office
9 5 (15.63%) Banking
10 4 (12.50%) Service Management
10 4 (12.50%) XenApp
10 4 (12.50%) SOAP
10 4 (12.50%) Web Services
10 4 (12.50%) MS Excel
10 4 (12.50%) ITSM
10 4 (12.50%) Blackberry
10 4 (12.50%) WorkSite
10 4 (12.50%) Windows 7
10 4 (12.50%) REST
11 3 (9.38%) Terminal Services
11 3 (9.38%) ITIL Certification
11 3 (9.38%) Windows Server 2008
12 2 (6.25%) DHCP
12 2 (6.25%) DNS
12 2 (6.25%) Windows XP

Help Desk Manager
Top Related IT Skills in London by Category

For the 6 months to 28 August 2015, IT jobs across the London region that cited Help Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.50%) WorkSite
2 1 (3.13%) IIS
2 1 (3.13%) MS Exchange
Applications
1 5 (15.63%) MS Office
2 4 (12.50%) MS Excel
Business Applications
1 1 (3.13%) Remedy ITSM
Communications & Networking
1 2 (6.25%) DHCP
1 2 (6.25%) DNS
1 2 (6.25%) Internet
2 1 (3.13%) VoIP
Database & Business Intelligence
1 9 (28.13%) SQL Server
General
1 8 (25.00%) Retail
2 5 (15.63%) Law
2 5 (15.63%) Legal
2 5 (15.63%) Banking
3 2 (6.25%) Pharmaceutical
3 2 (6.25%) Finance
4 1 (3.13%) Retail Banking
Libraries, Frameworks & Software Standards
1 4 (12.50%) SOAP
1 4 (12.50%) Web Services
1 4 (12.50%) REST
Miscellaneous
1 4 (12.50%) Blackberry
2 2 (6.25%) Fat Client
2 2 (6.25%) Thin Client
3 1 (3.13%) Data Centre
3 1 (3.13%) Smartphone
3 1 (3.13%) Computer Science
Operating Systems
1 16 (50.00%) Windows
2 4 (12.50%) Windows 7
3 3 (9.38%) Windows Server 2008
4 2 (6.25%) Windows XP
4 2 (6.25%) Windows Server 2003
5 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 17 (53.13%) ITIL
2 7 (21.88%) Service Delivery
3 4 (12.50%) Service Management
3 4 (12.50%) ITSM
4 2 (6.25%) Project Management
4 2 (6.25%) Change Management
5 1 (3.13%) PRINCE2
5 1 (3.13%) Stakeholder Management
5 1 (3.13%) Problem Management
5 1 (3.13%) Root Cause Analysis
5 1 (3.13%) Service Desk Management
5 1 (3.13%) Low Latency
5 1 (3.13%) Line Management
5 1 (3.13%) Mentoring
5 1 (3.13%) People Management
Programming Languages
1 1 (3.13%) SQL
Qualifications
1 3 (9.38%) ITIL Certification
2 1 (3.13%) PMP
2 1 (3.13%) PMI Certification
2 1 (3.13%) Degree
Quality Assurance & Compliance
1 12 (37.50%) SLA
System Software
1 7 (21.88%) Active Directory
2 4 (12.50%) XenApp
3 3 (9.38%) Terminal Services
4 1 (3.13%) VMware ESX
4 1 (3.13%) VMware Infrastructure
Systems Management
1 1 (3.13%) ITRS Geneos
Vendors
1 11 (34.38%) Microsoft
2 6 (18.75%) VMware
3 5 (15.63%) Citrix
4 2 (6.25%) Cisco
5 1 (3.13%) Remedy
5 1 (3.13%) LANDesk
5 1 (3.13%) SolarWinds
5 1 (3.13%) ServiceNow