Senior Support Analyst Jobs in London

Senior Support Analyst
England > London

The median Senior Support Analyst salary in London is £53,500 per year according to job vacancies posted during the 6 months to 11 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 471 587 801
Rank change year-on-year +116 +214 -235
Permanent jobs requiring a Senior Support Analyst 44 55 71
As % of all permanent jobs advertised in London 0.19% 0.16% 0.11%
As % of the Job Titles category 0.20% 0.17% 0.11%
Number of salaries quoted 32 46 58
10th Percentile £31,850 £36,250 £26,750
25th Percentile £45,750 £38,615 £35,000
Median annual salary (50th Percentile) £53,500 £72,500 £46,972
Median % change year-on-year -26.21% +54.35% +4.38%
75th Percentile £55,772 £87,500 £66,250
90th Percentile £75,325 £95,000 £85,250
England median annual salary £51,250 £47,750 £40,000
% change year-on-year +7.33% +19.38% -11.11%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,249 32,570 65,049
% of permanent jobs with a recognized job title 94.13% 95.05% 96.32%
Number of salaries quoted 16,679 24,002 34,556
10th Percentile £38,000 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Senior Support Analyst
Job Vacancy Trend in London

Job postings that featured Senior Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Senior Support Analyst in London

Senior Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Senior Support Analyst in London.

Salary trend for Senior Support Analyst in London

Senior Support Analyst
Salary Histogram in London

Salary distribution for jobs citing Senior Support Analyst in London over the 6 months to 11 May 2024.

Salary histogram for Senior Support Analyst in London

Senior Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the London region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +39 9 £53,500 -37.06%
East London +17 3 £33,500 -8.22%
Senior Support Analyst
England

Senior Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 11 May 2024, Senior Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Senior Support Analyst in the job title.

1 28 (63.64%) SQL
2 19 (43.18%) Social Skills
2 19 (43.18%) Windows
3 17 (38.64%) ITIL
4 16 (36.36%) Change Management
4 16 (36.36%) Finance
5 13 (29.55%) Microsoft 365
5 13 (29.55%) Active Directory
6 11 (25.00%) SQL Server
6 11 (25.00%) Front Office
7 10 (22.73%) SQL Server Integration Services
8 9 (20.45%) Azure
9 8 (18.18%) Degree
9 8 (18.18%) PL/SQL
9 8 (18.18%) T-SQL
9 8 (18.18%) ETL
10 7 (15.91%) CRM
10 7 (15.91%) Dynamics CRM
10 7 (15.91%) Housing Association
11 6 (13.64%) Task Automation
11 6 (13.64%) Knowledge Transfer
11 6 (13.64%) Risk Register
11 6 (13.64%) Customer Service
11 6 (13.64%) Change Advisory Board
11 6 (13.64%) Incident Management
11 6 (13.64%) Requirements Analysis
11 6 (13.64%) SCCM
11 6 (13.64%) Root Cause Analysis
11 6 (13.64%) Analytical Skills
11 6 (13.64%) Entra ID

Senior Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.55%) Microsoft Exchange
1 2 (4.55%) SharePoint
Applications
1 1 (2.27%) Microsoft Excel
1 1 (2.27%) Microsoft Office
Business Applications
1 7 (15.91%) Dynamics CRM
2 3 (6.82%) NEC Housing
3 1 (2.27%) thinkFolio
Cloud Services
1 13 (29.55%) Microsoft 365
2 9 (20.45%) Azure
3 6 (13.64%) Entra ID
4 4 (9.09%) AWS
5 3 (6.82%) Mimecast
6 1 (2.27%) Adobe Creative Cloud
6 1 (2.27%) Dynamics 365
6 1 (2.27%) GCP
6 1 (2.27%) IaaS
6 1 (2.27%) PaaS
6 1 (2.27%) SaaS
Communications & Networking
1 5 (11.36%) VPN
2 1 (2.27%) Cisco IOS
2 1 (2.27%) Firewall
2 1 (2.27%) Wireless
Database & Business Intelligence
1 11 (25.00%) SQL Server
2 10 (22.73%) SQL Server Integration Services
3 2 (4.55%) Data Warehouse
3 2 (4.55%) SQL Server Reporting Services
Development Applications
1 1 (2.27%) Eclipse
General
1 19 (43.18%) Social Skills
2 16 (36.36%) Finance
3 11 (25.00%) Front Office
4 6 (13.64%) Analytical Skills
5 2 (4.55%) Back Office
6 1 (2.27%) Advertising
6 1 (2.27%) Law
6 1 (2.27%) Public Sector
Libraries, Frameworks & Software Standards
1 2 (4.55%) .NET
2 1 (2.27%) SAML
2 1 (2.27%) Software Packaging
Miscellaneous
1 7 (15.91%) Housing Association
2 6 (13.64%) Management Information System
3 1 (2.27%) Enterprise Software
3 1 (2.27%) Linux Command Line
3 1 (2.27%) Onboarding
Operating Systems
1 19 (43.18%) Windows
2 4 (9.09%) Windows 10
3 3 (6.82%) Unix
3 3 (6.82%) Windows Server
4 2 (4.55%) Mac OS
5 1 (2.27%) Linux
5 1 (2.27%) VMS
Processes & Methodologies
1 17 (38.64%) ITIL
2 16 (36.36%) Change Management
3 8 (18.18%) ETL
4 7 (15.91%) CRM
5 6 (13.64%) Change Advisory Board
5 6 (13.64%) Customer Service
5 6 (13.64%) Data Security
5 6 (13.64%) Incident Management
5 6 (13.64%) Knowledge Transfer
5 6 (13.64%) Requirements Analysis
5 6 (13.64%) Risk Register
5 6 (13.64%) Root Cause Analysis
5 6 (13.64%) Service Management
5 6 (13.64%) Task Automation
6 5 (11.36%) Agile
6 5 (11.36%) Application Virtualisation
7 4 (9.09%) Analytics
7 4 (9.09%) Data Analytics
7 4 (9.09%) Problem Management
7 4 (9.09%) Project Management
Programming Languages
1 28 (63.64%) SQL
2 8 (18.18%) PL/SQL
2 8 (18.18%) T-SQL
3 4 (9.09%) C
3 4 (9.09%) C#
3 4 (9.09%) Python
4 3 (6.82%) PowerShell
5 1 (2.27%) Bash
Qualifications
1 8 (18.18%) Degree
2 3 (6.82%) Azure Certification
3 2 (4.55%) ITIL Foundation Certificate
4 1 (2.27%) ITIL Certification
Quality Assurance & Compliance
1 4 (9.09%) Data Quality
2 1 (2.27%) Cyber Essentials
2 1 (2.27%) Cyber Essentials PLUS
2 1 (2.27%) SLA
System Software
1 13 (29.55%) Active Directory
2 1 (2.27%) Hyper-V
2 1 (2.27%) Virtual Desktop
2 1 (2.27%) Virtual Machines
2 1 (2.27%) VMware Infrastructure
Systems Management
1 6 (13.64%) SCCM
2 2 (4.55%) Jamf Pro
3 1 (2.27%) Microsoft Intune
3 1 (2.27%) Single Sign-On
Vendors
1 6 (13.64%) HP
1 6 (13.64%) Microsoft
2 5 (11.36%) Dell
3 4 (9.09%) Bloomberg
3 4 (9.09%) VMware
4 3 (6.82%) NEC
5 1 (2.27%) Acronis
5 1 (2.27%) Adobe
5 1 (2.27%) Apple
5 1 (2.27%) Cisco
5 1 (2.27%) Citrix
5 1 (2.27%) Darktrace
5 1 (2.27%) Google
5 1 (2.27%) Meraki
5 1 (2.27%) Northgate
5 1 (2.27%) ServiceNow
5 1 (2.27%) SonicWALL