The first table below looks at the demand for the Senior Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Senior Support Analyst
Rank 764 652 688
Rank change year-on-year
-112 +36
Permanent jobs requiring a Senior Support Analyst 122 198 177
As % of all permanent IT jobs located in England 0.11% 0.19% 0.16%
As % of the Job Titles category 0.12% 0.21% 0.17%
Number of salaries quoted 114 165 157
Average salary £35,000 £37,500 £42,000
Average salary % change year-on-year
-6.66% -10.71%
90% offered a salary of more than £25,900 £28,900 £30,000
10% offered a salary of more than £65,000 £55,000 £67,500
UK excluding London average salary £35,000 £36,000 £37,000
% change year-on-year
-2.77% -2.70%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103008 96405 105410
As % of all permanent IT jobs located in England 94.35% 94.40% 95.20%
Number of salaries quoted 85094 81003 91215
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,472 £38,500
% change year-on-year
+3.97% -0.07%
Senior Support Analyst
UK

Senior Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in England

Senior Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst across the England region.

Senior Support Analyst Salary Trend in England

Senior Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Support Analyst across the England region over the 3 months to 10 July 2014.

Senior Support Analyst Salary Histogram in England

Senior Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the England region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -70 40 £50,000 - 3
South East -60 32 £35,000 -6.66% 1
Yorkshire -48 19 £35,000 +16.66%
East of England -20 11 £32,500 - 1
South West -3 7 £57,500 +91.66% 1
North West +4 5 £25,500 -39.28%
North East - 4 £30,500 -
West Midlands 0 2 £40,000 +12.67%
East Midlands -22 2 £33,750 +22.72% 1
Senior Support Analyst
UK

Senior Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 10 July 2014, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 120 (46.33%) Windows
2 105 (40.54%) SQL
3 84 (32.43%) SQL Server
4 73 (28.19%) Microsoft
5 69 (26.64%) Firewall
6 62 (23.94%) Oracle
7 61 (23.55%) Active Directory
8 59 (22.78%) ITIL
8 59 (22.78%) MS Excel
8 59 (22.78%) Finance
9 52 (20.08%) Relational Database
10 51 (19.69%) LAN
11 50 (19.31%) Service Delivery
12 48 (18.53%) Cisco
13 46 (17.76%) SLA
13 46 (17.76%) WAN
14 45 (17.37%) Windows Server 2008
15 44 (16.99%) VMware
16 42 (16.22%) Java
17 37 (14.29%) Citrix
18 35 (13.51%) Service Management
19 34 (13.13%) DNS
20 33 (12.74%) Linux
21 32 (12.36%) MS Exchange
22 30 (11.58%) Workflow
23 29 (11.20%) Cisco Certification
24 28 (10.81%) CCNA
24 28 (10.81%) Windows Server 2003
24 28 (10.81%) MS Office
25 27 (10.42%) UNIX

Senior Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 10 July 2014, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (12.36%) MS Exchange
2 20 (7.72%) SharePoint
3 18 (6.95%) Exchange Server 2010
4 14 (5.41%) Tomcat
5 10 (3.86%) Apache
6 9 (3.47%) Exchange Server 2007
6 9 (3.47%) Node.js
6 9 (3.47%) Elasticsearch
7 8 (3.09%) CMS
7 8 (3.09%) Exchange Server 2003
8 6 (2.32%) MQSeries
8 6 (2.32%) IIS
8 6 (2.32%) Exchange Server 2013
9 5 (1.93%) Documentum
10 4 (1.54%) WebLogic
11 3 (1.16%) Oracle Workflow
11 3 (1.16%) Blackberry Enterprise Server
11 3 (1.16%) WorkSite
11 3 (1.16%) Lync
12 2 (0.77%) SharePoint 2013
Applications
1 59 (22.78%) MS Excel
2 28 (10.81%) MS Office
3 9 (3.47%) Photoshop
4 8 (3.09%) MS PowerPoint
5 3 (1.16%) MS Project
6 2 (0.77%) MS Visio
Business Applications
1 6 (2.32%) Misys Opics
2 3 (1.16%) Oracle EBS
3 2 (0.77%) Dynamics AX
4 1 (0.39%) Oracle EBS R12
4 1 (0.39%) Dynamics NAV
4 1 (0.39%) Dynamics CRM
4 1 (0.39%) SAP HR
4 1 (0.39%) SAP MM
Cloud Services
1 18 (6.95%) SaaS
2 9 (3.47%) Amazon AWS
2 9 (3.47%) Joyent
2 9 (3.47%) IaaS
3 3 (1.16%) Office 365
4 2 (0.77%) Microsoft Azure
Communications & Networking
1 69 (26.64%) Firewall
2 51 (19.69%) LAN
3 46 (17.76%) WAN
4 34 (13.13%) DNS
5 27 (10.42%) DHCP
6 24 (9.27%) Internet
7 22 (8.49%) Cisco IOS
7 22 (8.49%) Cisco ASA
7 22 (8.49%) SAN
8 21 (8.11%) TCP/IP
9 16 (6.18%) VPN
10 11 (4.25%) FTP
11 6 (2.32%) DMZ
11 6 (2.32%) Wi-Fi
12 5 (1.93%) Wireless
12 5 (1.93%) Network Security
12 5 (1.93%) ATM
13 4 (1.54%) SMTP
14 3 (1.16%) Broadband
14 3 (1.16%) ADSL
Database & Business Intelligence
1 84 (32.43%) SQL Server
2 52 (20.08%) Relational Database
3 27 (10.42%) SQL Server Integration Services
4 22 (8.49%) SQL Server Reporting Services
5 16 (6.18%) Oracle Database
6 13 (5.02%) MySQL
7 10 (3.86%) RDBMS
8 9 (3.47%) Redis
9 8 (3.09%) Oracle Database 10g
10 6 (2.32%) InterSystems Cache
10 6 (2.32%) SQL Server 2005
11 5 (1.93%) Oracle Database 11g
11 5 (1.93%) SQL Server 2008
12 4 (1.54%) Data Warehouse
13 3 (1.16%) Oracle ODI
14 1 (0.39%) Big Data
14 1 (0.39%) SQL Server 2012
14 1 (0.39%) Hadoop
14 1 (0.39%) SQL Server 2000
Development Applications
1 13 (5.02%) Git (software)
2 9 (3.47%) Firebug
3 3 (1.16%) Selenium
3 3 (1.16%) JUnit
3 3 (1.16%) JMeter
4 2 (0.77%) JIRA
4 2 (0.77%) Jenkins
5 1 (0.39%) SQL Server Management Studio (SSMS)
General
1 59 (22.78%) Finance
2 26 (10.04%) Front Office
3 22 (8.49%) Banking
4 10 (3.86%) Law
5 7 (2.70%) International Banking
5 7 (2.70%) Marketing
6 5 (1.93%) Retail
6 5 (1.93%) Advertising
7 4 (1.54%) Legal
7 4 (1.54%) Investment Banking
8 3 (1.16%) Manufacturing
8 3 (1.16%) Back Office
8 3 (1.16%) Financial Institution
9 2 (0.77%) Online Betting
10 1 (0.39%) Telecoms
10 1 (0.39%) Games
10 1 (0.39%) Local Government
10 1 (0.39%) Italian Language
10 1 (0.39%) Russian Language
Libraries, Frameworks & Software Standards
1 25 (9.65%) XML
2 21 (8.11%) HTML
3 17 (6.56%) SOAP
4 14 (5.41%) CSS
4 14 (5.41%) Web Services
5 9 (3.47%) J2EE
6 7 (2.70%) .NET
7 6 (2.32%) ASP.NET
7 6 (2.32%) JMS
7 6 (2.32%) FIX Protocol
8 4 (1.54%) LINQ
8 4 (1.54%) Hibernate
8 4 (1.54%) Spring
9 3 (1.16%) DHTML
9 3 (1.16%) Struts
9 3 (1.16%) Grails
10 2 (0.77%) ActiveMQ
11 1 (0.39%) JSON
11 1 (0.39%) iBATIS
11 1 (0.39%) Rendezvous
Miscellaneous
1 22 (8.49%) Computer Science
2 20 (7.72%) Mathematics
3 10 (3.86%) Statistics
3 10 (3.86%) Foreign Exchange (FX)
3 10 (3.86%) Blackberry
4 9 (3.47%) Hedge funds
5 8 (3.09%) Enterprise Software
6 6 (2.32%) Wiki
7 5 (1.93%) Credit Risk
7 5 (1.93%) Equities
7 5 (1.93%) iPhone
8 3 (1.16%) Fixed Income
8 3 (1.16%) Thin Client
8 3 (1.16%) Fat Client
8 3 (1.16%) Derivative
9 2 (0.77%) Equity Derivative
9 2 (0.77%) Smartphone
9 2 (0.77%) AS400
9 2 (0.77%) Reference Data
9 2 (0.77%) iSeries
Operating Systems
1 120 (46.33%) Windows
2 45 (17.37%) Windows Server 2008
3 33 (12.74%) Linux
4 28 (10.81%) Windows Server 2003
5 27 (10.42%) UNIX
6 23 (8.88%) Windows 7
7 21 (8.11%) Windows Server 2012
7 21 (8.11%) Solaris
8 14 (5.41%) Windows XP
9 11 (4.25%) Windows 8
10 3 (1.16%) Red Hat Enterprise Linux
10 3 (1.16%) Mac OS X
10 3 (1.16%) Windows Vista
10 3 (1.16%) Android
11 2 (0.77%) AIX
12 1 (0.39%) Apple iOS
12 1 (0.39%) CentOS
Processes & Methodologies
1 59 (22.78%) ITIL
2 50 (19.31%) Service Delivery
3 35 (13.51%) Service Management
4 30 (11.58%) Workflow
5 27 (10.42%) ITSM
6 26 (10.04%) Root Cause Analysis
7 20 (7.72%) Software Engineering
8 11 (4.25%) ITIL V3
9 10 (3.86%) Time Management
10 9 (3.47%) Incident Management
10 9 (3.47%) SEO
10 9 (3.47%) CRM
11 8 (3.09%) Disaster Recovery
11 8 (3.09%) Agile Software Development
12 7 (2.70%) User Acceptance Testing
12 7 (2.70%) Continuous Improvement
13 6 (2.32%) Performance Tuning
13 6 (2.32%) Database Tuning
13 6 (2.32%) Problem Management
13 6 (2.32%) Scrum
Programming Languages
1 105 (40.54%) SQL
2 42 (16.22%) Java
3 11 (4.25%) Ruby
4 10 (3.86%) VB
4 10 (3.86%) JavaScript
5 8 (3.09%) PowerShell
6 7 (2.70%) Perl
6 7 (2.70%) C#
6 7 (2.70%) VBA
7 6 (2.32%) T-SQL
8 5 (1.93%) PL/SQL
9 3 (1.16%) PHP
9 3 (1.16%) Groovy
9 3 (1.16%) Shell Script
10 2 (0.77%) C
10 2 (0.77%) Python
10 2 (0.77%) Bash Shell
11 1 (0.39%) RPG
11 1 (0.39%) C++
Qualifications
1 29 (11.20%) Cisco Certification
2 28 (10.81%) CCNA
3 26 (10.04%) Microsoft Certification
4 24 (9.27%) CCNP
5 22 (8.49%) ITIL Certification
6 21 (8.11%) MCSE
7 14 (5.41%) MCP
8 10 (3.86%) MCSA
8 10 (3.86%) CCSE
8 10 (3.86%) Check Point Certification
9 9 (3.47%) Degree
10 8 (3.09%) Citrix Certification
11 7 (2.70%) CCA
11 7 (2.70%) MCITP
12 5 (1.93%) SC Cleared
12 5 (1.93%) Security Cleared
13 3 (1.16%) MCTS
14 2 (0.77%) CCIA
14 2 (0.77%) VMware Certified Professional (VCP)
15 1 (0.39%) VCAP
Quality Assurance & Compliance
1 46 (17.76%) SLA
2 10 (3.86%) QA
3 1 (0.39%) Data Quality
System Software
1 61 (23.55%) Active Directory
2 21 (8.11%) VMware Infrastructure
3 7 (2.70%) vSphere
4 6 (2.32%) XenDesktop
4 6 (2.32%) Xen
5 5 (1.93%) Hyper-V
5 5 (1.93%) XenApp
6 4 (1.54%) VMware ESXi
6 4 (1.54%) IMail Server
7 3 (1.16%) Terminal Services
7 3 (1.16%) VMware ESX
7 3 (1.16%) XenServer
8 2 (0.77%) Microsoft App-V
9 1 (0.39%) NFS
9 1 (0.39%) UAG
Systems Management
1 6 (2.32%) SCCM
2 4 (1.54%) Puppet
3 3 (1.16%) WSUS
4 2 (0.77%) Opscode Chef
4 2 (0.77%) NetBackup
4 2 (0.77%) Backup Exec
4 2 (0.77%) SCOM
4 2 (0.77%) SolarWinds Orion
4 2 (0.77%) Capistrano
4 2 (0.77%) Foglight
5 1 (0.39%) DameWare
5 1 (0.39%) Tivoli
5 1 (0.39%) Norton AntiVirus
5 1 (0.39%) ITRS Geneos
Vendors
1 73 (28.19%) Microsoft
2 62 (23.94%) Oracle
3 48 (18.53%) Cisco
4 44 (16.99%) VMware
5 37 (14.29%) Citrix
6 12 (4.63%) CheckPoint
7 10 (3.86%) Sun
8 8 (3.09%) NetApp
8 8 (3.09%) Apple
9 7 (2.70%) JBoss
10 6 (2.32%) Misys
10 6 (2.32%) Brady
11 5 (1.93%) Infor
11 5 (1.93%) OpenLink
11 5 (1.93%) Primavera
11 5 (1.93%) Reuters
11 5 (1.93%) Bloomberg
12 4 (1.54%) Symantec
12 4 (1.54%) HP
12 4 (1.54%) Veeam
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Posted: 16 hours ago
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