The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Senior Support Analyst
Rank 739 746 719
Rank change year-on-year
+7 -27
Permanent jobs requiring a Senior Support Analyst 127 127 168
As % of all permanent IT jobs located in England 0.12% 0.13% 0.15%
As % of the Job Titles category 0.13% 0.13% 0.16%
Number of salaries quoted 106 109 158
Average salary £35,500 £37,500 £42,500
Average salary % change year-on-year
-5.33% -11.76%
90% offered a salary of more than £24,950 £29,000 £27,477
10% offered a salary of more than £65,000 £67,500 £65,000
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
Senior Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100712 94189 105607
As % of all permanent IT jobs located in England 94.39% 94.23% 95.26%
Number of salaries quoted 82348 79093 90842
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in England

Senior Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst across the England region.

Senior Support Analyst Salary Trend in England

Senior Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Support Analyst across the England region over the 3 months to 22 September 2014.

Senior Support Analyst Salary Histogram in England

Senior Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the England region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -11 53 £45,000 -7.69% 11
Yorkshire -34 23 £29,250 +10.37% 1
East of England -3 17 £40,000 -5.88%
South East -15 17 £35,000 -2.77% 2
South West -30 7 £30,500 -0.81%
North East - 5 £35,250 -
West Midlands -6 3 £36,250 -27.50%
East Midlands -9 2 £24,500 -2.00%
Senior Support Analyst
UK

Senior Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 September 2014, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 123 (48.62%) Windows
2 101 (39.92%) SQL
3 79 (31.23%) Microsoft
4 73 (28.85%) Firewall
5 70 (27.67%) Active Directory
6 66 (26.09%) SQL Server
7 58 (22.92%) MS Excel
7 58 (22.92%) Windows Server 2008
8 55 (21.74%) Linux
8 55 (21.74%) Oracle
8 55 (21.74%) VMware
9 50 (19.76%) ITIL
10 47 (18.58%) Finance
11 46 (18.18%) Cisco
12 45 (17.79%) LAN
13 43 (17.00%) UNIX
14 41 (16.21%) Citrix
15 40 (15.81%) WAN
15 40 (15.81%) Java
16 39 (15.42%) MS Exchange
16 39 (15.42%) DNS
17 36 (14.23%) Windows Server 2003
18 35 (13.83%) Solaris
18 35 (13.83%) MS Office
19 33 (13.04%) Microsoft Certification
19 33 (13.04%) Service Delivery
20 32 (12.65%) TCP/IP
21 31 (12.25%) Front Office
21 31 (12.25%) Windows Server 2012
22 30 (11.86%) VMware Infrastructure

Senior Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 September 2014, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (15.42%) MS Exchange
2 27 (10.67%) Tomcat
3 26 (10.28%) Exchange Server 2010
4 16 (6.32%) Apache
5 15 (5.93%) Exchange Server 2007
6 13 (5.14%) SharePoint
7 10 (3.95%) Node.js
7 10 (3.95%) Exchange Server 2013
7 10 (3.95%) Elasticsearch
8 9 (3.56%) Exchange Server 2003
9 5 (1.98%) CMS
9 5 (1.98%) Documentum
9 5 (1.98%) IIS
10 4 (1.58%) WebLogic
10 4 (1.58%) MQSeries
11 3 (1.19%) Oracle Workflow
12 2 (0.79%) WebSphere
12 2 (0.79%) SharePoint Server
12 2 (0.79%) WorkSite
12 2 (0.79%) Drupal
Applications
1 58 (22.92%) MS Excel
2 35 (13.83%) MS Office
3 7 (2.77%) MS PowerPoint
4 6 (2.37%) MS Project
4 6 (2.37%) MS Visio
Business Applications
1 5 (1.98%) Oracle EBS
2 2 (0.79%) SAP Business One
2 2 (0.79%) Dynamics AX
2 2 (0.79%) Oracle EBS R12
3 1 (0.40%) SAP HR
3 1 (0.40%) SAP R/3
3 1 (0.40%) SAP MM
3 1 (0.40%) ION MarketView
3 1 (0.40%) SAP BPC
3 1 (0.40%) Misys Opics
3 1 (0.40%) Dynamics NAV
3 1 (0.40%) Dynamics CRM
Cloud Services
1 16 (6.32%) SaaS
2 10 (3.95%) Amazon AWS
2 10 (3.95%) Joyent
2 10 (3.95%) IaaS
3 2 (0.79%) Office 365
4 1 (0.40%) Microsoft Azure
Communications & Networking
1 73 (28.85%) Firewall
2 45 (17.79%) LAN
3 40 (15.81%) WAN
4 39 (15.42%) DNS
5 32 (12.65%) TCP/IP
6 29 (11.46%) DHCP
7 23 (9.09%) Internet
8 22 (8.70%) SAN
9 16 (6.32%) Cisco IOS
9 16 (6.32%) Cisco ASA
10 12 (4.74%) VPN
11 10 (3.95%) FTP
12 6 (2.37%) DMZ
12 6 (2.37%) SMTP
13 5 (1.98%) Wi-Fi
13 5 (1.98%) Wireless
13 5 (1.98%) Network Security
14 4 (1.58%) ADSL
14 4 (1.58%) HTTP
15 3 (1.19%) iSCSI
Database & Business Intelligence
1 66 (26.09%) SQL Server
2 29 (11.46%) Relational Database
3 11 (4.35%) MySQL
4 10 (3.95%) Redis
4 10 (3.95%) Oracle Database
5 9 (3.56%) SQL Server 2008
6 8 (3.16%) SQL Server Reporting Services
7 7 (2.77%) SQL Server Integration Services
8 5 (1.98%) RDBMS
9 4 (1.58%) Data Warehouse
10 3 (1.19%) SQL Server 2012
10 3 (1.19%) Oracle ODI
10 3 (1.19%) SQL Server 2005
11 2 (0.79%) InterSystems Cache
11 2 (0.79%) DB2
12 1 (0.40%) Oracle Database 10g
12 1 (0.40%) SAP BW
12 1 (0.40%) Hadoop
12 1 (0.40%) Big Data
12 1 (0.40%) Oracle Database 11g
Development Applications
1 22 (8.70%) Git (software)
2 10 (3.95%) Firebug
3 3 (1.19%) JMeter
3 3 (1.19%) JUnit
3 3 (1.19%) JIRA
3 3 (1.19%) Selenium
4 2 (0.79%) Jenkins
5 1 (0.40%) Visual Studio
5 1 (0.40%) SQL Server Management Studio (SSMS)
General
1 47 (18.58%) Finance
2 31 (12.25%) Front Office
3 15 (5.93%) Law
4 11 (4.35%) Banking
5 10 (3.95%) Legal
6 7 (2.77%) Retail
7 6 (2.37%) Manufacturing
8 4 (1.58%) Marketing
8 4 (1.58%) Investment Banking
8 4 (1.58%) Telecoms
9 3 (1.19%) Advertising
9 3 (1.19%) Financial Institution
10 2 (0.79%) Online Betting
11 1 (0.40%) Publishing
11 1 (0.40%) Back Office
11 1 (0.40%) Local Government
11 1 (0.40%) International Banking
Libraries, Frameworks & Software Standards
1 22 (8.70%) HTML
2 17 (6.72%) CSS
3 15 (5.93%) SOAP
4 14 (5.53%) Web Services
5 13 (5.14%) XML
6 10 (3.95%) J2EE
7 9 (3.56%) FIX Protocol
8 8 (3.16%) .NET
9 7 (2.77%) ASP.NET
10 4 (1.58%) LINQ
11 3 (1.19%) Hibernate
11 3 (1.19%) DHTML
11 3 (1.19%) COM
11 3 (1.19%) Struts
11 3 (1.19%) Grails
11 3 (1.19%) Spring
12 2 (0.79%) Visualforce
12 2 (0.79%) JDBC
12 2 (0.79%) JMS
12 2 (0.79%) Middleware
Miscellaneous
1 21 (8.30%) Analytical Skills
2 20 (7.91%) Computer Science
3 19 (7.51%) Mathematics
4 15 (5.93%) Wiki
5 7 (2.77%) Blackberry
6 6 (2.37%) Enterprise Software
6 6 (2.37%) Foreign Exchange (FX)
6 6 (2.37%) Equities
7 5 (1.98%) User Experience
8 4 (1.58%) Derivative
8 4 (1.58%) iPhone
9 3 (1.19%) Management Information System
9 3 (1.19%) Equity Derivative
10 2 (0.79%) CCTV
10 2 (0.79%) Fat Client
10 2 (0.79%) SWIFT
10 2 (0.79%) Hedge funds
10 2 (0.79%) Thin Client
11 1 (0.40%) IVR
11 1 (0.40%) Fixed Income
Operating Systems
1 123 (48.62%) Windows
2 58 (22.92%) Windows Server 2008
3 55 (21.74%) Linux
4 43 (17.00%) UNIX
5 36 (14.23%) Windows Server 2003
6 35 (13.83%) Solaris
7 31 (12.25%) Windows Server 2012
8 27 (10.67%) Windows 7
9 17 (6.72%) Windows 8
10 13 (5.14%) Windows XP
11 3 (1.19%) Windows 2000 Server
11 3 (1.19%) Windows Vista
12 2 (0.79%) Red Hat Enterprise Linux
12 2 (0.79%) AIX
13 1 (0.40%) Mac OS X
13 1 (0.40%) Windows 2000
13 1 (0.40%) CentOS
Processes & Methodologies
1 50 (19.76%) ITIL
2 33 (13.04%) Service Delivery
3 24 (9.49%) Agile Software Development
4 19 (7.51%) Software Engineering
5 18 (7.11%) Service Management
6 16 (6.32%) OO
7 15 (5.93%) Mentoring
8 13 (5.14%) Project Management
8 13 (5.14%) Incident Management
9 12 (4.74%) OOD
10 11 (4.35%) Workflow
11 10 (3.95%) CRM
12 9 (3.56%) Continuous Improvement
12 9 (3.56%) Time Management
13 8 (3.16%) Problem Management
13 8 (3.16%) Root Cause Analysis
13 8 (3.16%) Disaster Recovery
14 7 (2.77%) Business Continuity
15 6 (2.37%) Document Management
15 6 (2.37%) E-Commerce
Programming Languages
1 101 (39.92%) SQL
2 40 (15.81%) Java
3 13 (5.14%) JavaScript
4 12 (4.74%) Ruby
4 12 (4.74%) C#
5 11 (4.35%) T-SQL
6 10 (3.95%) Perl
7 9 (3.56%) VB
8 8 (3.16%) Python
9 7 (2.77%) PowerShell
10 4 (1.58%) Bash Shell
10 4 (1.58%) PL/SQL
10 4 (1.58%) C++
10 4 (1.58%) Shell Script
11 3 (1.19%) Groovy
12 2 (0.79%) Apex Code
12 2 (0.79%) PHP
13 1 (0.40%) VB6
13 1 (0.40%) C
13 1 (0.40%) VB.NET
Qualifications
1 33 (13.04%) Microsoft Certification
2 26 (10.28%) CCNA
2 26 (10.28%) Cisco Certification
3 22 (8.70%) MCSE
4 19 (7.51%) CCNP
5 14 (5.53%) MCSA
5 14 (5.53%) MCP
6 11 (4.35%) Degree
7 7 (2.77%) Security Cleared
7 7 (2.77%) MCITP
8 6 (2.37%) SC Cleared
8 6 (2.37%) ITIL Certification
9 5 (1.98%) Network+ Certification
9 5 (1.98%) CCA
9 5 (1.98%) Citrix Certification
9 5 (1.98%) VMware Certified Professional (VCP)
9 5 (1.98%) MCTS
10 4 (1.58%) A+ Certification
11 3 (1.19%) ITIL Foundation Certificate
12 2 (0.79%) MCDBA
Quality Assurance & Compliance
1 24 (9.49%) SLA
2 18 (7.11%) QA
System Software
1 70 (27.67%) Active Directory
2 30 (11.86%) VMware Infrastructure
3 9 (3.56%) vSphere
4 7 (2.77%) Hyper-V
5 6 (2.37%) XenApp
6 5 (1.98%) XenDesktop
6 5 (1.98%) Xen
7 4 (1.58%) IMail Server
7 4 (1.58%) VMware ESXi
8 3 (1.19%) VMware ESX
9 2 (0.79%) Terminal Services
9 2 (0.79%) VMware Workstation
10 1 (0.40%) Tivoli Workload Scheduler
10 1 (0.40%) XenServer
10 1 (0.40%) Citrix Presentation Server
Systems Management
1 7 (2.77%) SCCM
2 5 (1.98%) WSUS
3 4 (1.58%) Puppet
4 3 (1.19%) NetBackup
5 2 (0.79%) SCOM
5 2 (0.79%) Opscode Chef
5 2 (0.79%) Capistrano
5 2 (0.79%) Tivoli
5 2 (0.79%) Backup Exec
6 1 (0.40%) Norton AntiVirus
6 1 (0.40%) Foglight
6 1 (0.40%) DameWare
6 1 (0.40%) SolarWinds Orion
Vendors
1 79 (31.23%) Microsoft
2 55 (21.74%) Oracle
2 55 (21.74%) VMware
3 46 (18.18%) Cisco
4 41 (16.21%) Citrix
5 14 (5.53%) Sun
6 8 (3.16%) NetApp
7 7 (2.77%) Apple
8 5 (1.98%) Primavera
8 5 (1.98%) Symantec
8 5 (1.98%) Fidessa
8 5 (1.98%) HP
8 5 (1.98%) Reuters
8 5 (1.98%) Bloomberg
8 5 (1.98%) SAP
8 5 (1.98%) Veeam
9 3 (1.19%) Dell
9 3 (1.19%) Calypso
9 3 (1.19%) IBM
9 3 (1.19%) Salesforce.com
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