The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Senior Support Analyst
Rank 733 689 719
Rank change year-on-year
-44 +30
Permanent jobs requiring a Senior Support Analyst 104 165 153
As % of all permanent IT jobs located in England 0.11% 0.17% 0.15%
As % of the Job Titles category 0.11% 0.18% 0.15%
Number of salaries quoted 95 131 131
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £30,000 £31,500 £26,000
10% offered a salary of more than £66,500 £65,000 £48,500
UK excluding London average salary £32,250 £35,000 £40,000
% change year-on-year
-7.85% -12.50%
Senior Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
92117 91934 99163
As % of all permanent IT jobs located in England 94.82% 94.57% 95.12%
Number of salaries quoted 77310 75065 85756
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in England

Senior Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst across the England region.

Senior Support Analyst Salary Trend in England

Senior Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Support Analyst across the England region over the 3 months to 28 January 2015.

Senior Support Analyst Salary Histogram in England

Senior Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the England region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -31 57 £47,500 +5.55% 5
South East -10 25 £31,500 -11.88% 1
North West +2 5 - -
West Midlands -6 5 £34,250 -2.14%
East of England -11 5 £40,000 -2.43% 1
South West -32 5 £21,000 -34.37%
Yorkshire -21 2 £45,000 +28.57% 1
Senior Support Analyst
UK

Senior Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 28 January 2015, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 122 (49.00%) Windows
2 85 (34.14%) SQL
2 85 (34.14%) Active Directory
3 83 (33.33%) ITIL
4 68 (27.31%) Finance
5 62 (24.90%) Oracle
6 60 (24.10%) MS Office
7 58 (23.29%) Microsoft
8 56 (22.49%) SQL Server
9 53 (21.29%) Linux
9 53 (21.29%) Citrix
10 50 (20.08%) MS Excel
11 45 (18.07%) UNIX
12 44 (17.67%) Java
12 44 (17.67%) Microsoft Certification
13 42 (16.87%) VMware
14 39 (15.66%) MS Exchange
14 39 (15.66%) Windows Server 2008
15 38 (15.26%) Solaris
16 37 (14.86%) Windows 7
17 36 (14.46%) DNS
18 34 (13.65%) DHCP
19 33 (13.25%) Mentoring
20 31 (12.45%) SLA
21 29 (11.65%) Firewall
22 28 (11.24%) SCCM
23 27 (10.84%) Windows Server 2003
23 27 (10.84%) TCP/IP
24 26 (10.44%) Tomcat
24 26 (10.44%) Blackberry

Senior Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 28 January 2015, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (15.66%) MS Exchange
2 26 (10.44%) Tomcat
3 19 (7.63%) Exchange Server 2010
4 18 (7.23%) Exchange Server 2007
5 15 (6.02%) IIS
6 13 (5.22%) Apache
6 13 (5.22%) SharePoint
7 10 (4.02%) Exchange Server 2003
7 10 (4.02%) Exchange Server 2013
8 6 (2.41%) SharePoint 2013
8 6 (2.41%) WorkSite
8 6 (2.41%) Blackberry Enterprise Server
9 4 (1.61%) MQSeries
10 3 (1.20%) JBoss
10 3 (1.20%) WebSphere Application Server
10 3 (1.20%) WebSphere
10 3 (1.20%) IBM HTTP Server
11 2 (0.80%) Lync
11 2 (0.80%) Oracle Workflow
12 1 (0.40%) CMS
Applications
1 60 (24.10%) MS Office
2 50 (20.08%) MS Excel
3 9 (3.61%) MS PowerPoint
4 6 (2.41%) MS Visio
5 3 (1.20%) Adobe Illustrator
5 3 (1.20%) Photoshop
5 3 (1.20%) MS Project
6 2 (0.80%) Final Cut Pro
Business Applications
1 10 (4.02%) Oracle EBS R12
2 9 (3.61%) Oracle Payables
2 9 (3.61%) Oracle Receivables
2 9 (3.61%) Oracle General Ledger
3 8 (3.21%) Oracle Assets
4 5 (2.01%) Oracle AGIS
4 5 (2.01%) Oracle Financials
4 5 (2.01%) Oracle EBS
4 5 (2.01%) HFM
5 2 (0.80%) TIBCO iProcess
6 1 (0.40%) Hyperion Planning
6 1 (0.40%) ION MarketView
6 1 (0.40%) Oracle BPM
6 1 (0.40%) assyst
6 1 (0.40%) Dynamics CRM
6 1 (0.40%) SAP Business One
6 1 (0.40%) Oracle Applications
6 1 (0.40%) Agresso
Cloud Services
1 4 (1.61%) Office 365
2 3 (1.20%) SaaS
3 1 (0.40%) PaaS
Communications & Networking
1 36 (14.46%) DNS
2 34 (13.65%) DHCP
3 29 (11.65%) Firewall
4 27 (10.84%) TCP/IP
5 19 (7.63%) SAN
5 19 (7.63%) WAN
6 18 (7.23%) LAN
7 12 (4.82%) VPN
8 11 (4.42%) iSCSI
9 10 (4.02%) VLAN
10 7 (2.81%) Wireless
11 6 (2.41%) HTTP
12 5 (2.01%) Internet
12 5 (2.01%) IPsec
12 5 (2.01%) NAS
12 5 (2.01%) MPLS
13 4 (1.61%) SSH
13 4 (1.61%) Intranet
13 4 (1.61%) FTP
14 3 (1.20%) ADSL
Database & Business Intelligence
1 56 (22.49%) SQL Server
2 12 (4.82%) SQL Server 2005
2 12 (4.82%) SQL Server 2012
3 9 (3.61%) SQL Server 2008
4 7 (2.81%) Relational Database
5 6 (2.41%) Oracle Reports
6 5 (2.01%) Oracle Database
7 4 (1.61%) Essbase
7 4 (1.61%) RDBMS
8 3 (1.20%) DB2
8 3 (1.20%) Data Mining
9 2 (0.80%) Crystal Reports
9 2 (0.80%) SQL Server Integration Services
10 1 (0.40%) InterSystems Cache
10 1 (0.40%) SQL Server Reporting Services
10 1 (0.40%) Big Data
10 1 (0.40%) Oracle Database 10g
10 1 (0.40%) MS Access
10 1 (0.40%) Data Warehouse
10 1 (0.40%) DTS
Development Applications
1 15 (6.02%) MSI
2 13 (5.22%) Git (software)
3 6 (2.41%) JUnit
3 6 (2.41%) Eclipse
4 3 (1.20%) Visual Studio
5 2 (0.80%) JMeter
5 2 (0.80%) Subversion
5 2 (0.80%) Maven
5 2 (0.80%) JIRA
6 1 (0.40%) Oracle Forms
6 1 (0.40%) Ant
6 1 (0.40%) Team Foundation Server
6 1 (0.40%) Jenkins
General
1 68 (27.31%) Finance
2 17 (6.83%) Legal
3 14 (5.62%) Front Office
3 14 (5.62%) Retail
4 13 (5.22%) Banking
5 10 (4.02%) Law
6 5 (2.01%) Investment Banking
6 5 (2.01%) Telecoms
6 5 (2.01%) Manufacturing
7 2 (0.80%) Advertising
7 2 (0.80%) Financial Institution
7 2 (0.80%) German Language
8 1 (0.40%) Back Office
8 1 (0.40%) Publishing
8 1 (0.40%) Marketing
8 1 (0.40%) Billing
8 1 (0.40%) Automotive
Libraries, Frameworks & Software Standards
1 14 (5.62%) XML
2 13 (5.22%) J2EE
2 13 (5.22%) FIX Protocol
3 8 (3.21%) .NET
4 7 (2.81%) HTML
4 7 (2.81%) Web Services
5 5 (2.01%) Middleware
6 4 (1.61%) Spring
7 3 (1.20%) JDBC
8 2 (0.80%) JSP
8 2 (0.80%) Servlets
8 2 (0.80%) XSLT
8 2 (0.80%) ASP.NET
8 2 (0.80%) COM
8 2 (0.80%) CSS
8 2 (0.80%) Struts
8 2 (0.80%) iBATIS
9 1 (0.40%) .NET Framework
9 1 (0.40%) Application Packaging
9 1 (0.40%) WinForms
Miscellaneous
1 26 (10.44%) Blackberry
2 15 (6.02%) Analytical Skills
3 12 (4.82%) Wiki
4 7 (2.81%) Management Information System
5 5 (2.01%) Replication
5 5 (2.01%) Clustering
5 5 (2.01%) Equities
5 5 (2.01%) Mathematics
5 5 (2.01%) Computer Science
6 4 (1.61%) iPhone
6 4 (1.61%) Hedge funds
6 4 (1.61%) Derivative
6 4 (1.61%) Fat Client
6 4 (1.61%) Thin Client
7 3 (1.20%) PMI
7 3 (1.20%) Equity Derivative
7 3 (1.20%) CCTV
7 3 (1.20%) Data Extraction
7 3 (1.20%) User Experience
8 2 (0.80%) Embedded Systems
Operating Systems
1 122 (49.00%) Windows
2 53 (21.29%) Linux
3 45 (18.07%) UNIX
4 39 (15.66%) Windows Server 2008
5 38 (15.26%) Solaris
6 37 (14.86%) Windows 7
7 27 (10.84%) Windows Server 2003
8 23 (9.24%) Windows XP
9 22 (8.84%) Windows Server 2012
10 12 (4.82%) Windows 8
11 8 (3.21%) Windows NT
12 4 (1.61%) Apple iOS
12 4 (1.61%) Mac OS X
13 3 (1.20%) AIX
13 3 (1.20%) Windows Vista
14 2 (0.80%) Windows 2000
Processes & Methodologies
1 83 (33.33%) ITIL
2 33 (13.25%) Mentoring
3 24 (9.64%) Problem Management
4 23 (9.24%) Incident Management
5 21 (8.43%) Project Management
6 20 (8.03%) Line Management
6 20 (8.03%) Change Control
7 16 (6.43%) Service Management
7 16 (6.43%) Change Management
8 15 (6.02%) OO
8 15 (6.02%) Agile Software Development
9 14 (5.62%) Software Testing
9 14 (5.62%) Performance Management
9 14 (5.62%) Electronic Trading
9 14 (5.62%) Software Distribution
10 13 (5.22%) E-Commerce
11 12 (4.82%) CRM
12 11 (4.42%) OOD
12 11 (4.42%) Service Delivery
12 11 (4.42%) Stakeholder Management
Programming Languages
1 85 (34.14%) SQL
2 44 (17.67%) Java
3 19 (7.63%) C#
3 19 (7.63%) Perl
4 14 (5.62%) C++
4 14 (5.62%) T-SQL
5 8 (3.21%) PL/SQL
6 7 (2.81%) Python
7 6 (2.41%) Shell Script
8 5 (2.01%) C
8 5 (2.01%) JavaScript
9 4 (1.61%) Bash Shell
10 3 (1.20%) VB.NET
11 2 (0.80%) VB
11 2 (0.80%) AWK
11 2 (0.80%) PowerShell
12 1 (0.40%) VB6
12 1 (0.40%) Korn
12 1 (0.40%) Erlang
12 1 (0.40%) Groovy
Qualifications
1 44 (17.67%) Microsoft Certification
2 24 (9.64%) MCSE
3 19 (7.63%) Degree
4 18 (7.23%) Security Cleared
5 16 (6.43%) SC Cleared
5 16 (6.43%) DV Cleared
5 16 (6.43%) MCP
6 12 (4.82%) ITIL Certification
7 10 (4.02%) A+ Certification
8 9 (3.61%) Cisco Certification
8 9 (3.61%) CCNA
8 9 (3.61%) Network+ Certification
8 9 (3.61%) MCITP
9 8 (3.21%) MCSA
10 6 (2.41%) VMware Certified Professional (VCP)
11 5 (2.01%) MCDST
11 5 (2.01%) ACCA
11 5 (2.01%) CIMA
11 5 (2.01%) VCAP
12 4 (1.61%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 31 (12.45%) SLA
2 17 (6.83%) QA
3 3 (1.20%) Data Quality
4 2 (0.80%) Sarbanes-Oxley
System Software
1 85 (34.14%) Active Directory
2 20 (8.03%) VMware Infrastructure
2 20 (8.03%) XenApp
3 15 (6.02%) vSphere
4 14 (5.62%) XenDesktop
5 7 (2.81%) Citrix Presentation Server
6 4 (1.61%) VMware ESX
7 2 (0.80%) VMware Workstation
7 2 (0.80%) Hyper-V
8 1 (0.40%) Microsoft App-V
8 1 (0.40%) Terminal Services
8 1 (0.40%) Tivoli Workload Scheduler
8 1 (0.40%) Forefront TMG
Systems Management
1 28 (11.24%) SCCM
2 9 (3.61%) Backup Exec
3 8 (3.21%) Norton AntiVirus
4 6 (2.41%) WSUS
5 5 (2.01%) Oracle Enterprise Manager
6 2 (0.80%) MOM
6 2 (0.80%) Systems Management Server (SMS)
7 1 (0.40%) Tivoli
7 1 (0.40%) NetBackup
7 1 (0.40%) WMI
7 1 (0.40%) SCOM
7 1 (0.40%) Puppet
7 1 (0.40%) Symantec Enterprise Vault
7 1 (0.40%) Casper Suite
Vendors
1 62 (24.90%) Oracle
2 58 (23.29%) Microsoft
3 53 (21.29%) Citrix
4 42 (16.87%) VMware
5 16 (6.43%) Cisco
6 11 (4.42%) Sybase
6 11 (4.42%) Sun
6 11 (4.42%) Bloomberg
6 11 (4.42%) Salesforce.com
7 9 (3.61%) Symantec
8 8 (3.21%) NYFIX
8 8 (3.21%) McAfee
8 8 (3.21%) SunGard
8 8 (3.21%) HP
9 7 (2.81%) SonicWALL
10 6 (2.41%) Veeam
10 6 (2.41%) Dell
10 6 (2.41%) IBM
10 6 (2.41%) Avaya
10 6 (2.41%) NetApp
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