The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Senior Support Analyst
Rank 716 743 733
Rank change year-on-year
+27 -10
Permanent jobs requiring a Senior Support Analyst 152 129 151
As % of all permanent IT jobs located in England 0.14% 0.13% 0.14%
As % of the Job Titles category 0.15% 0.13% 0.14%
Number of salaries quoted 130 101 132
Average salary £40,000 £40,000 £41,000
Average salary % change year-on-year
- -2.43%
90% offered a salary of more than £29,850 £30,000 £26,500
10% offered a salary of more than £65,000 £60,000 £50,600
UK excluding London average salary £32,750 £35,000 £40,000
% change year-on-year
-6.42% -12.50%
Senior Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99985 96960 104426
As % of all permanent IT jobs located in England 94.67% 94.70% 95.33%
Number of salaries quoted 83835 79628 90649
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in England

Senior Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst across the England region.

Senior Support Analyst Salary Trend in England

Senior Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Support Analyst across the England region over the 3 months to 17 December 2014.

Senior Support Analyst Salary Histogram in England

Senior Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the England region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +27 74 £48,750 +11.42% 4
South East +17 30 £35,500 +1.42% 2
East of England -27 13 £42,500 +3.03% 1
West Midlands -7 10 £37,500 +46.78%
Yorkshire -28 9 £31,250 -13.79% 1
South West -13 8 £20,000 -37.98% 1
North West -1 7 £27,250 -50.45%
East Midlands +7 1 £25,500 -30.61%
Senior Support Analyst
UK

Senior Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 17 December 2014, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 135 (50.19%) Windows
2 97 (36.06%) SQL
3 84 (31.23%) Active Directory
4 78 (29.00%) ITIL
5 75 (27.88%) Microsoft
6 69 (25.65%) Finance
7 67 (24.91%) Linux
8 64 (23.79%) SQL Server
9 62 (23.05%) Oracle
10 56 (20.82%) MS Office
10 56 (20.82%) MS Excel
11 55 (20.45%) Citrix
12 53 (19.70%) UNIX
13 52 (19.33%) VMware
14 50 (18.59%) Java
15 46 (17.10%) Windows Server 2008
16 45 (16.73%) Microsoft Certification
17 44 (16.36%) Solaris
17 44 (16.36%) Firewall
18 41 (15.24%) MS Exchange
19 40 (14.87%) Windows 7
20 39 (14.50%) DNS
21 36 (13.38%) DHCP
22 33 (12.27%) TCP/IP
23 31 (11.52%) Windows Server 2003
24 30 (11.15%) Tomcat
24 30 (11.15%) SLA
24 30 (11.15%) Mentoring
25 27 (10.04%) Cisco
25 27 (10.04%) Windows Server 2012

Senior Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 17 December 2014, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (15.24%) MS Exchange
2 30 (11.15%) Tomcat
3 20 (7.43%) Exchange Server 2010
4 19 (7.06%) Exchange Server 2007
5 17 (6.32%) Apache
6 15 (5.58%) SharePoint
7 13 (4.83%) Exchange Server 2013
7 13 (4.83%) Exchange Server 2003
8 12 (4.46%) IIS
9 7 (2.60%) SharePoint 2013
10 4 (1.49%) WorkSite
10 4 (1.49%) Elasticsearch
10 4 (1.49%) Node.js
10 4 (1.49%) Blackberry Enterprise Server
10 4 (1.49%) MQSeries
11 3 (1.12%) JBoss
11 3 (1.12%) WebSphere Application Server
11 3 (1.12%) IBM HTTP Server
11 3 (1.12%) Oracle Workflow
11 3 (1.12%) Lync
Applications
1 56 (20.82%) MS Office
1 56 (20.82%) MS Excel
2 8 (2.97%) MS PowerPoint
3 6 (2.23%) MS Visio
4 3 (1.12%) MS Project
5 1 (0.37%) Photoshop
5 1 (0.37%) Adobe Illustrator
5 1 (0.37%) Final Cut Pro
Business Applications
1 9 (3.35%) Oracle EBS R12
2 6 (2.23%) Oracle General Ledger
2 6 (2.23%) Oracle Payables
2 6 (2.23%) Oracle Receivables
3 5 (1.86%) Oracle Financials
3 5 (1.86%) Oracle EBS
3 5 (1.86%) Oracle Assets
3 5 (1.86%) Oracle AGIS
4 2 (0.74%) SAP Business One
4 2 (0.74%) HFM
4 2 (0.74%) TIBCO iProcess
5 1 (0.37%) Agresso
5 1 (0.37%) SAP R/3
5 1 (0.37%) Hyperion Planning
5 1 (0.37%) ION MarketView
5 1 (0.37%) SAP BPC
5 1 (0.37%) Oracle BPM
5 1 (0.37%) assyst
5 1 (0.37%) Dynamics CRM
Cloud Services
1 5 (1.86%) SaaS
2 4 (1.49%) Amazon AWS
2 4 (1.49%) Office 365
2 4 (1.49%) Joyent
2 4 (1.49%) IaaS
3 1 (0.37%) PaaS
Communications & Networking
1 44 (16.36%) Firewall
2 39 (14.50%) DNS
3 36 (13.38%) DHCP
4 33 (12.27%) TCP/IP
5 24 (8.92%) WAN
6 23 (8.55%) LAN
6 23 (8.55%) SAN
7 11 (4.09%) iSCSI
8 10 (3.72%) VLAN
8 10 (3.72%) VPN
9 9 (3.35%) Internet
10 7 (2.60%) Wireless
11 6 (2.23%) Cisco IOS
11 6 (2.23%) HTTP
12 5 (1.86%) FTP
12 5 (1.86%) MPLS
12 5 (1.86%) IPsec
12 5 (1.86%) NAS
12 5 (1.86%) Cisco ASA
13 4 (1.49%) SSH
Database & Business Intelligence
1 64 (23.79%) SQL Server
2 11 (4.09%) SQL Server 2012
2 11 (4.09%) SQL Server 2005
3 9 (3.35%) Relational Database
3 9 (3.35%) SQL Server 2008
4 7 (2.60%) Oracle Database
5 5 (1.86%) MySQL
6 4 (1.49%) Redis
6 4 (1.49%) RDBMS
7 3 (1.12%) DB2
7 3 (1.12%) Data Mining
7 3 (1.12%) SQL Server Reporting Services
8 2 (0.74%) SQL Server Integration Services
8 2 (0.74%) Big Data
8 2 (0.74%) Oracle Reports
8 2 (0.74%) Crystal Reports
9 1 (0.37%) MS Access
9 1 (0.37%) Data Warehouse
9 1 (0.37%) DTS
9 1 (0.37%) Oracle Database 10g
Development Applications
1 18 (6.69%) Git (software)
2 11 (4.09%) MSI
3 6 (2.23%) Eclipse
3 6 (2.23%) JUnit
4 4 (1.49%) Firebug
5 3 (1.12%) Visual Studio
5 3 (1.12%) JIRA
6 2 (0.74%) Maven
6 2 (0.74%) Subversion
6 2 (0.74%) JMeter
7 1 (0.37%) Oracle Forms
7 1 (0.37%) Ant
7 1 (0.37%) Jenkins
7 1 (0.37%) Team Foundation Server
General
1 69 (25.65%) Finance
2 18 (6.69%) Front Office
3 17 (6.32%) Legal
4 16 (5.95%) Banking
5 14 (5.20%) Retail
6 13 (4.83%) Law
7 8 (2.97%) Investment Banking
8 7 (2.60%) Telecoms
9 5 (1.86%) Manufacturing
10 4 (1.49%) Financial Institution
11 3 (1.12%) Marketing
12 2 (0.74%) Advertising
13 1 (0.37%) Publishing
13 1 (0.37%) Automotive
13 1 (0.37%) German Language
Libraries, Frameworks & Software Standards
1 14 (5.20%) XML
2 13 (4.83%) J2EE
2 13 (4.83%) FIX Protocol
3 11 (4.09%) Web Services
3 11 (4.09%) HTML
4 8 (2.97%) .NET
5 6 (2.23%) CSS
6 5 (1.86%) Middleware
7 4 (1.49%) Spring
7 4 (1.49%) COM
7 4 (1.49%) SOAP
8 3 (1.12%) JDBC
9 2 (0.74%) iBATIS
9 2 (0.74%) Visualforce
9 2 (0.74%) ASP.NET
9 2 (0.74%) XSLT
9 2 (0.74%) JSP
9 2 (0.74%) Servlets
9 2 (0.74%) Struts
10 1 (0.37%) COM+
Miscellaneous
1 21 (7.81%) Blackberry
2 17 (6.32%) Analytical Skills
3 14 (5.20%) Wiki
4 8 (2.97%) Mathematics
5 7 (2.60%) Management Information System
5 7 (2.60%) Computer Science
6 5 (1.86%) Replication
6 5 (1.86%) Clustering
7 4 (1.49%) Fat Client
7 4 (1.49%) iPhone
7 4 (1.49%) User Experience
7 4 (1.49%) Equities
7 4 (1.49%) Thin Client
8 3 (1.12%) PMI
8 3 (1.12%) Enterprise Software
8 3 (1.12%) Data Extraction
8 3 (1.12%) Derivative
8 3 (1.12%) Equity Derivative
9 2 (0.74%) CCTV
9 2 (0.74%) Hedge funds
Operating Systems
1 135 (50.19%) Windows
2 67 (24.91%) Linux
3 53 (19.70%) UNIX
4 46 (17.10%) Windows Server 2008
5 44 (16.36%) Solaris
6 40 (14.87%) Windows 7
7 31 (11.52%) Windows Server 2003
8 27 (10.04%) Windows Server 2012
9 21 (7.81%) Windows XP
10 12 (4.46%) Windows 8
11 8 (2.97%) Windows NT
12 3 (1.12%) AIX
12 3 (1.12%) Windows 2000 Server
12 3 (1.12%) Apple iOS
12 3 (1.12%) Windows Vista
13 2 (0.74%) Mac OS X
13 2 (0.74%) Windows 2000
Processes & Methodologies
1 78 (29.00%) ITIL
2 30 (11.15%) Mentoring
3 20 (7.43%) Project Management
3 20 (7.43%) OO
4 19 (7.06%) Agile Software Development
4 19 (7.06%) Problem Management
5 17 (6.32%) Incident Management
6 16 (5.95%) Line Management
7 14 (5.20%) Electronic Trading
7 14 (5.20%) Change Control
8 13 (4.83%) Service Delivery
9 12 (4.46%) CRM
9 12 (4.46%) OOD
10 11 (4.09%) E-Commerce
10 11 (4.09%) Change Management
10 11 (4.09%) Service Management
11 10 (3.72%) Software Testing
11 10 (3.72%) Performance Management
11 10 (3.72%) Software Distribution
12 9 (3.35%) Business Continuity
Programming Languages
1 97 (36.06%) SQL
2 50 (18.59%) Java
3 22 (8.18%) Perl
4 21 (7.81%) C#
5 18 (6.69%) T-SQL
6 16 (5.95%) C++
7 9 (3.35%) Python
8 8 (2.97%) JavaScript
8 8 (2.97%) PL/SQL
9 7 (2.60%) Shell Script
10 5 (1.86%) C
11 4 (1.49%) Ruby
11 4 (1.49%) Bash Shell
12 3 (1.12%) VB
12 3 (1.12%) VB.NET
13 2 (0.74%) Apex Code
13 2 (0.74%) PowerShell
13 2 (0.74%) AWK
13 2 (0.74%) PHP
14 1 (0.37%) VBScript
Qualifications
1 45 (16.73%) Microsoft Certification
2 23 (8.55%) MCSE
3 19 (7.06%) Degree
4 18 (6.69%) MCP
5 15 (5.58%) Security Cleared
6 14 (5.20%) CCNA
6 14 (5.20%) Cisco Certification
7 13 (4.83%) SC Cleared
8 12 (4.46%) MCITP
8 12 (4.46%) DV Cleared
8 12 (4.46%) MCSA
9 10 (3.72%) ITIL Certification
10 9 (3.35%) A+ Certification
10 9 (3.35%) Network+ Certification
11 8 (2.97%) CCNP
12 6 (2.23%) VMware Certified Professional (VCP)
12 6 (2.23%) VCAP
13 5 (1.86%) CIMA
13 5 (1.86%) ACCA
13 5 (1.86%) MCDST
Quality Assurance & Compliance
1 30 (11.15%) SLA
2 19 (7.06%) QA
3 3 (1.12%) Data Quality
System Software
1 84 (31.23%) Active Directory
2 24 (8.92%) VMware Infrastructure
3 22 (8.18%) XenApp
4 15 (5.58%) vSphere
5 14 (5.20%) XenDesktop
6 6 (2.23%) Citrix Presentation Server
7 5 (1.86%) Hyper-V
8 3 (1.12%) VMware ESX
9 2 (0.74%) VMware Workstation
9 2 (0.74%) Terminal Services
10 1 (0.37%) Tivoli Workload Scheduler
10 1 (0.37%) Microsoft App-V
10 1 (0.37%) VMware ESXi
10 1 (0.37%) Forefront TMG
Systems Management
1 25 (9.29%) SCCM
2 8 (2.97%) WSUS
2 8 (2.97%) Backup Exec
2 8 (2.97%) Norton AntiVirus
3 2 (0.74%) NetBackup
4 1 (0.37%) Oracle Enterprise Manager
4 1 (0.37%) Tivoli
4 1 (0.37%) MOM
4 1 (0.37%) Systems Management Server (SMS)
4 1 (0.37%) DameWare
4 1 (0.37%) Symantec Enterprise Vault
4 1 (0.37%) Puppet
4 1 (0.37%) SCOM
4 1 (0.37%) WMI
Vendors
1 75 (27.88%) Microsoft
2 62 (23.05%) Oracle
3 55 (20.45%) Citrix
4 52 (19.33%) VMware
5 27 (10.04%) Cisco
6 12 (4.46%) Sun
7 11 (4.09%) Sybase
8 10 (3.72%) Symantec
9 9 (3.35%) Bloomberg
9 9 (3.35%) McAfee
10 8 (2.97%) Salesforce.com
10 8 (2.97%) NYFIX
10 8 (2.97%) SunGard
11 7 (2.60%) HP
11 7 (2.60%) Dell
11 7 (2.60%) Apple
11 7 (2.60%) SonicWALL
12 6 (2.23%) Veeam
12 6 (2.23%) IBM
13 5 (1.86%) NetApp
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