The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Senior Support Analyst
Rank 726 799 834
Rank change year-on-year
+73 +35
Permanent jobs requiring a Senior Support Analyst 183 146 137
As % of all permanent IT jobs located in England 0.19% 0.14% 0.12%
As % of the Job Titles category 0.20% 0.14% 0.13%
Number of salaries quoted 138 125 124
Average salary £43,250 £37,750 £37,250
Average salary % change year-on-year
+14.56% +1.34%
90% offered a salary of more than £32,000 £30,500 £25,650
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £35,000 £36,500 £32,500
% change year-on-year
-4.10% +12.30%
Senior Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93119 101042 107544
As % of all permanent IT jobs located in England 96.31% 96.53% 96.46%
Number of salaries quoted 79018 83306 88027
Average salary £47,000 £45,000 £45,000
Average salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Senior Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in England

Senior Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst across the England region.

Senior Support Analyst Salary Trend in England

Senior Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Support Analyst across the England region over the 3 months to 1 May 2016.

Senior Support Analyst Salary Histogram in England

Senior Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the England region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +49 105 £65,000 +56.62% 6
South East +3 25 £35,000 -7.89% 1
West Midlands -3 19 £35,000 -7.28% 1
South West -8 13 £40,000 +23.07% 1
North West +30 11 £27,000 -32.50% 1
East of England +13 11 £38,000 +8.57%
Yorkshire +10 9 £43,750 +38.88%
East Midlands +14 2 £36,000 -6.49% 1
Senior Support Analyst
UK

Senior Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 May 2016, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 169 (50.75%) Windows
2 137 (41.14%) ITIL
3 124 (37.24%) Finance
4 115 (34.53%) Microsoft
5 91 (27.33%) SQL
6 87 (26.13%) Windows Server
7 83 (24.92%) Active Directory
8 77 (23.12%) Citrix
9 71 (21.32%) SLA
9 71 (21.32%) MS Office
10 68 (20.42%) Windows Server 2008
11 67 (20.12%) Windows 7
12 66 (19.82%) Cisco
13 61 (18.32%) Service Management
14 58 (17.42%) Windows Server 2012
15 57 (17.12%) VMware
15 57 (17.12%) Microsoft Certification
16 55 (16.52%) MS Exchange
17 51 (15.32%) Linux
17 51 (15.32%) Degree
18 50 (15.02%) Analytical Skills
19 46 (13.81%) LAN
20 42 (12.61%) SCCM
20 42 (12.61%) MS Excel
21 41 (12.31%) VPN
22 39 (11.71%) WAN
23 37 (11.11%) Firewall
23 37 (11.11%) Java
24 36 (10.81%) SQL Server
24 36 (10.81%) Change Management

Senior Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 May 2016, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 55 (16.52%) MS Exchange
2 27 (8.11%) Exchange Server 2010
3 22 (6.61%) Exchange Server 2007
4 21 (6.31%) SharePoint
5 20 (6.01%) IIS
6 19 (5.71%) Tomcat
7 18 (5.41%) Apache
8 17 (5.11%) Blackberry Enterprise Server
9 13 (3.90%) JBoss
10 11 (3.30%) BizTalk Server
10 11 (3.30%) Exchange Server 2013
11 8 (2.40%) WebSphere
12 5 (1.50%) CMS
12 5 (1.50%) WebLogic
13 3 (0.90%) NetWeaver
13 3 (0.90%) Skype for Business
14 2 (0.60%) Oracle HTTP Server
14 2 (0.60%) SharePoint 2010
14 2 (0.60%) SharePoint Server
15 1 (0.30%) Drupal
Applications
1 71 (21.32%) MS Office
2 42 (12.61%) MS Excel
3 9 (2.70%) MS PowerPoint
3 9 (2.70%) MS Project
4 4 (1.20%) MS Visio
5 1 (0.30%) Spreadsheet
Business Applications
1 7 (2.10%) Dynamics CRM
1 7 (2.10%) MetaTrader
2 6 (1.80%) Salesforce.com CRM
2 6 (1.80%) thinkFolio
3 5 (1.50%) IBM Operational Decision Manager
4 3 (0.90%) SAP CO
4 3 (0.90%) SAP FI
4 3 (0.90%) SAP FI/CO
4 3 (0.90%) SAP MM
4 3 (0.90%) SAP PS
4 3 (0.90%) SAP SD
5 2 (0.60%) BASE24
5 2 (0.60%) Oracle Applications
6 1 (0.30%) Cerner Millennium
6 1 (0.30%) PeopleSoft Financials
6 1 (0.30%) SAP Oil and Gas
Cloud Services
1 28 (8.41%) Office 365
2 4 (1.20%) Microsoft Azure
2 4 (1.20%) SaaS
3 3 (0.90%) Amazon AWS
4 2 (0.60%) IBM SmartCloud
4 2 (0.60%) OneDrive
Communications & Networking
1 46 (13.81%) LAN
2 41 (12.31%) VPN
3 39 (11.71%) WAN
4 37 (11.11%) Firewall
5 30 (9.01%) SAN
6 26 (7.81%) TCP/IP
7 24 (7.21%) VoIP
8 17 (5.11%) Wi-Fi
9 16 (4.80%) DNS
9 16 (4.80%) MPLS
10 14 (4.20%) DHCP
11 11 (3.30%) Wireless
12 10 (3.00%) IPsec
13 9 (2.70%) Cisco ASA
13 9 (2.70%) Internet
14 8 (2.40%) OSPF
15 7 (2.10%) FTP
15 7 (2.10%) Network Security
16 6 (1.80%) NAS
17 5 (1.50%) Spanning Tree
Database & Business Intelligence
1 36 (10.81%) SQL Server
2 25 (7.51%) MySQL
3 10 (3.00%) SQL Server 2008
4 9 (2.70%) SQL Server 2012
5 6 (1.80%) Relational Database
6 5 (1.50%) solidDB
7 4 (1.20%) Big Data
7 4 (1.20%) SQL Server Integration Services
8 3 (0.90%) BusinessObjects
8 3 (0.90%) GIS
8 3 (0.90%) SAP BI
8 3 (0.90%) SAP BW
9 2 (0.60%) DTS
9 2 (0.60%) NonStop SQL
9 2 (0.60%) RDBMS
9 2 (0.60%) SQL Server Reporting Services
10 1 (0.30%) Crystal Reports
10 1 (0.30%) Data Warehouse
10 1 (0.30%) Oracle Reports
10 1 (0.30%) SQL Server Analysis Services
Development Applications
1 3 (0.90%) Eclipse
1 3 (0.90%) Jenkins
2 1 (0.30%) MSI
2 1 (0.30%) PeopleTools
General
1 124 (37.24%) Finance
2 31 (9.31%) Banking
3 19 (5.71%) Legal
4 14 (4.20%) Back Office
5 11 (3.30%) Law
6 8 (2.40%) Front Office
7 7 (2.10%) Retail
7 7 (2.10%) Telecoms
8 6 (1.80%) Financial Institution
9 4 (1.20%) Investment Banking
10 2 (0.60%) Advertising
11 1 (0.30%) Aerospace
11 1 (0.30%) Electronics
11 1 (0.30%) Local Government
11 1 (0.30%) Manufacturing
11 1 (0.30%) Marketing
Libraries, Frameworks & Software Standards
1 30 (9.01%) FIX Protocol
2 18 (5.41%) .NET
3 15 (4.50%) XML
4 10 (3.00%) ASP.NET
5 8 (2.40%) J2EE
5 8 (2.40%) Software Packaging
6 6 (1.80%) HTML
7 5 (1.50%) IBM Integration Bus
7 5 (1.50%) Middleware
7 5 (1.50%) WebSphere MQ
7 5 (1.50%) XML Messaging
8 4 (1.20%) 802.1X
8 4 (1.20%) Web Services
8 4 (1.20%) XMPP
9 3 (0.90%) Spring
9 3 (0.90%) Spring Integration
10 2 (0.60%) CSS
10 2 (0.60%) LAMP
11 1 (0.30%) HTML5
11 1 (0.30%) WCF
Miscellaneous
1 50 (15.02%) Analytical Skills
2 36 (10.81%) Blackberry
3 30 (9.01%) iPad
4 29 (8.71%) iPhone
5 24 (7.21%) Foreign Exchange (FX)
6 22 (6.61%) Management Information System
7 21 (6.31%) Derivative
8 19 (5.71%) Equities
9 18 (5.41%) Video Conferencing
10 12 (3.60%) Fintech
11 8 (2.40%) Fixed Income
11 8 (2.40%) Statistics
12 7 (2.10%) Data Centre
12 7 (2.10%) SWIFT
12 7 (2.10%) Tandem
13 6 (1.80%) Credit Risk
14 5 (1.50%) Client/Server
14 5 (1.50%) Computer Science
14 5 (1.50%) Driving Licence
14 5 (1.50%) N-Tier
Operating Systems
1 169 (50.75%) Windows
2 87 (26.13%) Windows Server
3 68 (20.42%) Windows Server 2008
4 67 (20.12%) Windows 7
5 58 (17.42%) Windows Server 2012
6 51 (15.32%) Linux
7 36 (10.81%) Windows 8
8 35 (10.51%) Unix
9 18 (5.41%) Android
10 10 (3.00%) Windows 10
11 8 (2.40%) Windows Server 2003
12 6 (1.80%) Mac OS X
13 4 (1.20%) Apple iOS
14 3 (0.90%) Red Hat Enterprise Linux
15 1 (0.30%) CentOS
15 1 (0.30%) SUSE
15 1 (0.30%) SUSE Linux Enterprise Server
15 1 (0.30%) Windows Phone
Processes & Methodologies
1 137 (41.14%) ITIL
2 61 (18.32%) Service Management
3 36 (10.81%) Change Management
4 30 (9.01%) Service Delivery
5 24 (7.21%) Problem Management
6 23 (6.91%) Incident Management
7 21 (6.31%) ITIL V3
8 20 (6.01%) Wealth Management
9 18 (5.41%) Investment Management
10 17 (5.11%) Mentoring
11 16 (4.80%) Root Cause Analysis
12 15 (4.50%) Mobile Device Management
13 14 (4.20%) Asset Management
13 14 (4.20%) Time Management
14 13 (3.90%) Coaching
14 13 (3.90%) Project Management
14 13 (3.90%) Risk Management
15 11 (3.30%) Low Latency
15 11 (3.30%) PRINCE2
15 11 (3.30%) User Acceptance Testing
Programming Languages
1 91 (27.33%) SQL
2 37 (11.11%) Java
3 19 (5.71%) PowerShell
4 16 (4.80%) Shell Script
5 11 (3.30%) C
5 11 (3.30%) C++
6 8 (2.40%) Perl
7 7 (2.10%) JavaScript
8 6 (1.80%) PHP
8 6 (1.80%) Python
9 4 (1.20%) Bash Shell
9 4 (1.20%) C#
9 4 (1.20%) Lua
10 3 (0.90%) ABAP
10 3 (0.90%) T-SQL
10 3 (0.90%) VBScript
11 2 (0.60%) PL/SQL
12 1 (0.30%) PHP 5
12 1 (0.30%) VB.NET
Qualifications
1 57 (17.12%) Microsoft Certification
2 51 (15.32%) Degree
3 23 (6.91%) ITIL Certification
3 23 (6.91%) MCSE
4 21 (6.31%) MCSA
5 20 (6.01%) Security Cleared
6 19 (5.71%) MCP
7 15 (4.50%) Cisco Certification
7 15 (4.50%) MCITP
8 13 (3.90%) Citrix Certification
8 13 (3.90%) SC Cleared
9 10 (3.00%) CCNP
10 9 (2.70%) ITIL Foundation Certificate
10 9 (2.70%) MCDST
10 9 (2.70%) VMware Certified Professional (VCP)
11 8 (2.40%) CCNA
12 6 (1.80%) CCA
13 5 (1.50%) CCSA
14 4 (1.20%) MCTS
14 4 (1.20%) MOS
Quality Assurance & Compliance
1 71 (21.32%) SLA
2 4 (1.20%) Data Quality
3 1 (0.30%) ISO/IEC 27001
System Software
1 83 (24.92%) Active Directory
2 32 (9.61%) VMware Infrastructure
3 12 (3.60%) XenApp
4 10 (3.00%) vSphere
5 9 (2.70%) Hyper-V
6 8 (2.40%) Microsoft App-V
7 7 (2.10%) VMware ESXi
7 7 (2.10%) XenDesktop
8 5 (1.50%) Citrix Presentation Server
8 5 (1.50%) VMware ESX
9 4 (1.20%) Terminal Server
9 4 (1.20%) Terminal Services
10 2 (0.60%) NFS
10 2 (0.60%) Oracle RAC
11 1 (0.30%) DFS Replication
11 1 (0.30%) Samba
Systems Management
1 42 (12.61%) SCCM
2 14 (4.20%) Norton AntiVirus
3 7 (2.10%) Cisco CUCM
4 4 (1.20%) SCOM
5 3 (0.90%) DameWare
5 3 (0.90%) SnapMirror
5 3 (0.90%) SnapVault
5 3 (0.90%) WSUS
6 2 (0.60%) AirWatch
6 2 (0.60%) Backup Exec
6 2 (0.60%) Cisco UCCX
6 2 (0.60%) Microsoft Data Protection Manager
6 2 (0.60%) OpenAM
6 2 (0.60%) Puppet
6 2 (0.60%) SCDPM
7 1 (0.30%) DatAdvantage
7 1 (0.30%) EMC NetWorker
7 1 (0.30%) Legato
7 1 (0.30%) NetBackup
7 1 (0.30%) SCVMM
Vendors
1 115 (34.53%) Microsoft
2 77 (23.12%) Citrix
3 66 (19.82%) Cisco
4 57 (17.12%) VMware
5 32 (9.61%) Oracle
6 28 (8.41%) IBM
7 23 (6.91%) Remedy
8 17 (5.11%) AppSense
8 17 (5.11%) Dell
9 16 (4.80%) EMC
10 15 (4.50%) Symantec
11 14 (4.20%) Bloomberg
11 14 (4.20%) Intel Security
12 13 (3.90%) CheckPoint
13 12 (3.60%) WorldPay
14 11 (3.30%) ION Trading
15 10 (3.00%) HP
16 8 (2.40%) Murex
16 8 (2.40%) Sybase
17 7 (2.10%) SAP
City, London
Hays Finance Technology
Salary: £65000.00 - £75000.00 per annum + bonus
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £45000 per annum + Benefits
Posted: Yesterday
City, London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: Yesterday
Coventry, West Midlands (County)
Spring Technology
Salary: £40000.00 - £50000.00 per annum
Posted: 2 days ago
Cirencester, Gloucestershire
AAP3
Salary: £30000.00 - £34000.00 per annum + benefits
Posted: 3 days ago
East London
Affinity Recruitment Ltd
Salary: From £45,000 to £55,000 per annum
Posted: 3 days ago
Northampton, Northamptonshire
MARS Technical Recruitment
Salary: From £35,000 to £35,000 per annum + Benefits
Posted: 4 days ago
London
Experis Ltd
Salary: £58000.00 - £62000.00 per annum + bonus+ benefits
Posted: 5 days ago
East London
AWD Recruitment
Salary: £28,000 - £31,800 + Benefits
Posted: 5 days ago
Canary Wharf, London
AWD online
Salary: £28,000 - £31,800 + Benefits
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