Senior Support Analyst Jobs in England
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Senior Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Senior Support Analyst
Rank 686 693 668
Rank change year-on-year
+7 -25
Permanent jobs requiring a Senior Support Analyst 156 174 182
As % of all permanent IT jobs located in England 0.154% 0.153% 0.154%
As % of the Job Titles category 0.163% 0.162% 0.164%
Number of salaries quoted 137 148 164
Average salary £42,000 £42,500 £50,000
Average salary % change year-on-year
-1.17% -15.00%
90% offered a salary of more than £29,000 £29,000 £28,575
10% offered a salary of more than £55,000 £67,500 £72,500
UK excluding London average salary £37,500 £35,000 £31,500
% change year-on-year
+7.14% +11.11%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category		 95490 107493 111049
As % of all permanent IT jobs located in England 94.41% 94.82% 94.26%
Number of salaries quoted 80297 92843 94497
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,925 £27,500 £26,250
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Senior Support Analyst
UK

Senior Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Senior Support Analyst across the England region as a proportion of the total demand within the Job Titles category.

England Senior Support Analyst Jobs Demand Trend

Senior Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst across the England region.

England Senior Support Analyst Salary Trend

Senior Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Support Analyst across the England region over the 3 months to 24 May 2013.

England Senior Support Analyst Salary Histogram

Senior Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
London +21 59 £42,500 -37.03%
South East +38 58 £43,000 +13.15%
East of England -7 13 £32,500 +8.33%
North West +4 7 £42,000 +30.23%
East Midlands -9 7 £22,500 -22.41%
Yorkshire +1 5 £30,000 -25.00%
South West +1 4 £30,000 -
West Midlands -22 3 £35,500 -5.33%
Senior Support Analyst
UK

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 170 (54.66%) Windows
2 129 (41.48%) SQL
3 88 (28.30%) SQL Server
4 80 (25.72%) Microsoft
5 78 (25.08%) Finance
6 62 (19.94%) Active Directory
6 62 (19.94%) ITIL
7 59 (18.97%) UNIX
7 59 (18.97%) Oracle
7 59 (18.97%) Windows Server 2008
8 56 (18.01%) VMware
9 53 (17.04%) MS Excel
10 52 (16.72%) Citrix
11 47 (15.11%) MS Office
12 44 (14.15%) MS Exchange
13 43 (13.83%) .NET
13 43 (13.83%) Windows XP
14 42 (13.50%) Windows Server 2003
15 34 (10.93%) Degree
16 32 (10.29%) Service Delivery
16 32 (10.29%) Java
17 31 (9.968%) C#
17 31 (9.968%) Banking
17 31 (9.968%) Windows 7
18 30 (9.646%) Apache
19 29 (9.325%) SQL Server 2005
20 28 (9.003%) SQL Server 2008
20 28 (9.003%) IBM
20 28 (9.003%) SAN
21 27 (8.682%) Cisco

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the England region that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 43 (13.83%) .NET
2 20 (6.431%) XML
3 18 (5.788%) ASP.NET
4 17 (5.466%) J2EE
5 7 (2.251%) WCF
6 6 (1.929%) FIX Protocol
7 3 (0.965%) Middleware
8 2 (0.643%) XML Messaging
8 2 (0.643%) Web Services
8 2 (0.643%) HTML
8 2 (0.643%) WebSphere
9 1 (0.322%) Murex MxML
9 1 (0.322%) ADO.NET Entity Framework
9 1 (0.322%) Ajax
9 1 (0.322%) Murex Flex
9 1 (0.322%) WPF
9 1 (0.322%) Silverlight
9 1 (0.322%) .NET Framework
9 1 (0.322%) Microsoft Enterprise Library
9 1 (0.322%) CSS
Application Platforms
1 44 (14.15%) MS Exchange
2 30 (9.646%) Apache
3 25 (8.039%) Exchange Server 2010
4 21 (6.752%) Exchange Server 2007
5 20 (6.431%) IIS
6 19 (6.109%) WebLogic
7 17 (5.466%) Resin
8 11 (3.537%) Blackberry Enterprise Server
9 10 (3.215%) SharePoint
10 9 (2.894%) Tomcat
11 8 (2.572%) Lotus Notes
12 6 (1.929%) Exchange Server 2003
13 5 (1.608%) BizTalk Server
14 4 (1.286%) SharePoint 2010
15 3 (0.965%) Exchange Server 2013
15 3 (0.965%) Lync
15 3 (0.965%) Lotus Domino
16 2 (0.643%) Site Server
17 1 (0.322%) JCAPS
17 1 (0.322%) Oracle Coherence
Applications
1 53 (17.04%) MS Excel
2 47 (15.11%) MS Office
3 8 (2.572%) MS Project
4 5 (1.608%) MS PowerPoint
5 4 (1.286%) Google Apps
Business Applications
1 14 (4.502%) Oracle EBS
2 10 (3.215%) Cognos Business Intelligence
3 4 (1.286%) SAP FI/CO
3 4 (1.286%) SAP FI
3 4 (1.286%) SAP CO
3 4 (1.286%) Oracle EBS R12
4 3 (0.965%) Remedy ITSM
4 3 (0.965%) Bloomberg TOMS
5 2 (0.643%) Oracle Retail
5 2 (0.643%) ION MarketView
6 1 (0.322%) SAP BPC
6 1 (0.322%) assyst
6 1 (0.322%) Kondor+
6 1 (0.322%) Line 50
6 1 (0.322%) Lawson
Communications & Networking
1 28 (9.003%) SAN
2 27 (8.682%) LAN
3 26 (8.360%) Firewall
4 25 (8.039%) WAN
5 23 (7.395%) DNS
6 19 (6.109%) TCP/IP
7 12 (3.859%) VoIP
8 10 (3.215%) DHCP
9 9 (2.894%) NAS
9 9 (2.894%) Internet
10 7 (2.251%) VPN
11 6 (1.929%) Network Security
12 5 (1.608%) iSCSI
13 4 (1.286%) Wireless
13 4 (1.286%) Kerberos
13 4 (1.286%) SSH
13 4 (1.286%) VLAN
13 4 (1.286%) Cisco ASA
13 4 (1.286%) OpenLDAP
14 3 (0.965%) IP Telephony
Database & Business Intelligence
1 88 (28.30%) SQL Server
2 29 (9.325%) SQL Server 2005
3 28 (9.003%) SQL Server 2008
4 25 (8.039%) SQL Server Integration Services
5 20 (6.431%) SQL Server Reporting Services
6 18 (5.788%) TOAD
7 12 (3.859%) Oracle 8/8i
8 11 (3.537%) Data Mart
8 11 (3.537%) Star Schema
9 9 (2.894%) Data Warehouse
10 8 (2.572%) DTS
11 5 (1.608%) SQL Server Analysis Services
11 5 (1.608%) SQL Server 2012
11 5 (1.608%) Informix
12 4 (1.286%) PostgreSQL
12 4 (1.286%) MySQL
12 4 (1.286%) DB2
13 3 (0.965%) SQL Server 2000
14 2 (0.643%) MS Access
15 1 (0.322%) QlikView
Development Applications
1 12 (3.859%) Visual Studio
2 4 (1.286%) Subversion
3 3 (0.965%) MSI
4 2 (0.643%) JMeter
4 2 (0.643%) Oracle Forms
4 2 (0.643%) JIRA
5 1 (0.322%) TestDirector
General
1 78 (25.08%) Finance
2 31 (9.968%) Banking
3 20 (6.431%) Front Office
4 14 (4.502%) Investment Banking
5 9 (2.894%) Retail
5 9 (2.894%) Back Office
5 9 (2.894%) Law
6 7 (2.251%) Telecoms
7 6 (1.929%) Legal
8 4 (1.286%) Games
9 3 (0.965%) Advertising
10 2 (0.643%) Financial Institution
10 2 (0.643%) Marketing
11 1 (0.322%) Mandarin Language
11 1 (0.322%) Automotive
Miscellaneous
1 19 (6.109%) Blackberry
2 18 (5.788%) Foreign Exchange (FX)
3 12 (3.859%) Derivative
4 11 (3.537%) Fixed Income
5 9 (2.894%) Fat Client
5 9 (2.894%) Thin Client
6 8 (2.572%) Client/Server
7 7 (2.251%) Computer Science
8 6 (1.929%) EPoS
8 6 (1.929%) Market Risk
9 5 (1.608%) Enterprise Storage
10 4 (1.286%) AS400
10 4 (1.286%) Clustering
10 4 (1.286%) Wiki
10 4 (1.286%) Statistics
10 4 (1.286%) Celerra
10 4 (1.286%) Credit Risk
10 4 (1.286%) iSeries
11 3 (0.965%) FMCG
11 3 (0.965%) Mathematics
Operating Systems
1 170 (54.66%) Windows
2 59 (18.97%) UNIX
2 59 (18.97%) Windows Server 2008
3 43 (13.83%) Windows XP
4 42 (13.50%) Windows Server 2003
5 31 (9.968%) Windows 7
6 21 (6.752%) Linux
7 13 (4.180%) Windows Vista
8 6 (1.929%) Windows Server 2012
9 4 (1.286%) OS/400
9 4 (1.286%) AIX
9 4 (1.286%) HPUX
9 4 (1.286%) Ubuntu
10 2 (0.643%) Mac OS X
10 2 (0.643%) Solaris
11 1 (0.322%) Windows 2000 Server
11 1 (0.322%) Windows 2000
Processes & Methodologies
1 62 (19.94%) ITIL
2 32 (10.29%) Service Delivery
3 21 (6.752%) Problem Management
4 18 (5.788%) Business Intelligence
5 15 (4.823%) Release Management
5 15 (4.823%) ETL
6 13 (4.180%) CRM
7 11 (3.537%) User Acceptance Testing
7 11 (3.537%) Change Management
8 10 (3.215%) Incident Management
8 10 (3.215%) Asset Management
9 9 (2.894%) Root Cause Analysis
9 9 (2.894%) Service Management
10 8 (2.572%) Workflow
10 8 (2.572%) Project Management
10 8 (2.572%) Investment Management
10 8 (2.572%) Time Management
11 7 (2.251%) PRINCE2
11 7 (2.251%) E-Commerce
11 7 (2.251%) Risk Management
Programming Languages
1 129 (41.48%) SQL
2 32 (10.29%) Java
3 31 (9.968%) C#
4 22 (7.074%) VB.NET
5 16 (5.145%) JavaScript
6 15 (4.823%) T-SQL
7 14 (4.502%) PL/SQL
8 8 (2.572%) Shell Script
8 8 (2.572%) PowerShell
9 6 (1.929%) Perl
9 6 (1.929%) VB
10 5 (1.608%) VBA
11 4 (1.286%) Python
11 4 (1.286%) VBScript
11 4 (1.286%) C++
12 2 (0.643%) C
12 2 (0.643%) PHP
13 1 (0.322%) VB6
Qualifications
1 34 (10.93%) Degree
2 17 (5.466%) Microsoft Certification
3 12 (3.859%) ITIL Certification
3 12 (3.859%) MCITP
4 10 (3.215%) MCSE
5 7 (2.251%) MCSA
5 7 (2.251%) Cisco Certification
6 6 (1.929%) CCNA
6 6 (1.929%) Security Cleared
7 5 (1.608%) VMware Certified Professional (VCP)
7 5 (1.608%) MCP
8 4 (1.286%) CCA
8 4 (1.286%) Citrix Certification
8 4 (1.286%) SC Cleared
9 3 (0.965%) ISEB
10 2 (0.643%) A+ Certification
10 2 (0.643%) HND
10 2 (0.643%) MCPD
10 2 (0.643%) MCTS
10 2 (0.643%) VCP4
Quality Assurance & Compliance
1 16 (5.145%) SLA
2 4 (1.286%) COBIT
3 3 (0.965%) Basel II
4 2 (0.643%) Sarbanes-Oxley
4 2 (0.643%) QA
5 1 (0.322%) Data Quality
5 1 (0.322%) ISO/IEC 27001
5 1 (0.322%) ISO 9000
System Software
1 62 (19.94%) Active Directory
2 22 (7.074%) VMware Infrastructure
3 15 (4.823%) XenApp
4 13 (4.180%) Hyper-V
5 11 (3.537%) vSphere
6 5 (1.608%) NFS
6 5 (1.608%) VMware ESX
7 4 (1.286%) Samba
7 4 (1.286%) Tivoli Workload Scheduler
7 4 (1.286%) Squid
7 4 (1.286%) XenDesktop
8 3 (0.965%) IMail Server
8 3 (0.965%) Terminal Services
9 2 (0.643%) Microsoft App-V
10 1 (0.322%) XenServer
10 1 (0.322%) Citrix Presentation Server
10 1 (0.322%) VMware ESXi
10 1 (0.322%) Xen
10 1 (0.322%) MetaFrame
10 1 (0.322%) Terminal Server
Systems Management
1 9 (2.894%) SCCM
1 9 (2.894%) Backup Exec
2 7 (2.251%) Tivoli Storage Manager
3 4 (1.286%) NetBackup
3 4 (1.286%) Nagios
3 4 (1.286%) Tivoli
3 4 (1.286%) Puppet
4 3 (0.965%) Symantec Enterprise Vault
4 3 (0.965%) ARCserve
5 2 (0.643%) Oracle Enterprise Manager
5 2 (0.643%) HP SIM
6 1 (0.322%) HP Quality Center
Vendors
1 80 (25.72%) Microsoft
2 59 (18.97%) Oracle
3 56 (18.01%) VMware
4 52 (16.72%) Citrix
5 28 (9.003%) IBM
6 27 (8.682%) Cisco
7 20 (6.431%) Cognos
7 20 (6.431%) Remedy
8 17 (5.466%) JBoss
9 14 (4.502%) Sage
10 13 (4.180%) NetApp
10 13 (4.180%) HP
11 11 (3.537%) SAP
11 11 (3.537%) Sybase
12 9 (2.894%) EMC
13 8 (2.572%) Lotus
13 8 (2.572%) Bloomberg
14 7 (2.251%) CommVault
15 6 (1.929%) Sun
15 6 (1.929%) CA
Senior Support Analyst
Central London / West End
Essential requirements: *Experience as a team leader/senior/strong 2nd line support *Understanding the ITIL environment *Call logging (servicenow desirable) *1st and 2nd line support *Diagnose hardware and...
Marcus Donald People
Salary: £22000 to £26000 per annum
Posted: 20 May 2013
Senior Service Support Analyst - ITIL / Windows / Apple - Urgent
Leeds, West Yorkshire
The successful Senior Service Support Analyst will come from a strong IT Support background, possessing good knowledge of all common Microsoft and apple products and applications... Strong understanding...
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: 21 May 2013
Senior Support Analyst
City of London
change, problem and capacity management) Skills required: Excellent problem solving skills Solid and in-depth technical experience working in a Windows Server-based environment Exposure and experience working...
Real Staffing
Salary: £45000 - £55000 per annum
Posted: 15 May 2013
Senior Oracle HR/Payroll Support Analyst - Luton
Luton, South East
ROLEThe Senior Oracle HR/Payroll Support Analyst will provide day to day support of the Oracle HR & Payroll modules.
Salary: £50000 - £60000 per annum + Benefits & Career Progression
Posted: 2 May 2013
Senior Desktop Support Analyst / SCCM
Leeds, West Yorkshire
Specialising with Windows desktop related IT services and SCCM, you will promote customer service excellence, add input into and delivery of the desktop roadmap and translate end user...
4it Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 23 May 2013
Senior Infrastructure Support Analyst (Exchange 2010, VM Ware, SAN)
London
You will join as a technical lead in a 3 person team reporting into the Infrastructure Manager and you will be supporting a global and regional environment. Ideally...
Information Technology Services
Salary: £60k - 65k per year + Excellent Benefits
Posted: 21 May 2013
Senior Java Support Analyst
Newbury, Berkshire
As part of their growth new opportunities have arisen for development professionals at all levels and a key strategic hire provisioning an ITIL framework service to both clients...
Randstad Technologies
Salary: £36000 - £40000 per annum + health + pension + 20bonus
Posted: 20 May 2013
Senior Support Analyst. MS Exchange. Clevedon, North Somerset
Clevedon, Somerset, Bristol, Taunton,...
Senior Support Analyst, Windows Server 2003 / 2008, MS Exchange Server, MS Outlook, Active Directory, Clevedon, North Somerset, £25-28,000 + benefits... - Good Windows Server 2003 / 2008 experience... - MS...
XIST4 Recruitment
Salary: £25-28,000 + Bens
Posted: 13 May 2013
(Senior) IT / Desktop Support Analyst
Derbyshire
It is essential to have broad technical support experience including Windows Desktop and Server, Active Directory (security permissions), virtual machines, MS Office as well as general networking (TCP/...
Ashdown IT
Salary: £24000 - £31000 per annum + bonus,pension,BUPA
Posted: 23 May 2013
Senior Support Analyst/ Team Leader, Oracle Unix - Berkshire
Slough, Berkshire
Excellent opportunity to join this globally recognised company as an Oracle Unix Senior Support Analyst / Team Leader as part of a team to support a number of Finance...
MAPP Ltd - IT & Business Management Recruitment Specialists
Salary: Up to £47,000 per annum + Pension + Healthcare + car option ++
Posted: 22 May 2013
Senior Telecoms Support Analyst - Leading Asset Manager
City, London
Tier 1 support for all WAN Infrastructures, dealing with carriers and assisting in troubleshooting any issues... *Coordinate with project management pertaining to all relocations of employees and equipment.....
Aston Carter
Salary: £40000 - £50000 per annum + Package and Bonus
Posted: 20 May 2013
Senior Applications Support Analyst 0 Oxford
Oxford, Oxfordshire
Any working knowledge of the following would be considered an advantage : - VB6, VB.NET - Data Access Pages, Citrix - ASP Classic/.NET - XML Educational/Technical Qualifications : - A recognised qualification...
Austin Fraser
Salary: £35000.00 - £40000.00 per annum
Posted: 21 May 2013
Senior VIP Support Analyst - Top Inv Bank
City, London
Perform daily, routine checks ensuring proactive steps are taken to remedy issues before the customer is aware... *Work alongside the Events Marketing team and business sponsors in supporting...
Aston Carter
Salary: £40000 - £60000 per annum + Package and bonus
Posted: 20 May 2013
Senior ICT Support Analyst
Burgess Hill, South East
MAIN TASKS AND RESPONSIBILITIES - To be responsible for the effective support, development and operation of all ICT systems, LAN & WAN communication networks, voice & data services, hardware infrastructure (servers,...
Salary: £24000.00 - £30000.00 per annum
Posted: 23 May 2013
Senior 3rd Line Technical Support Analyst Solihull
Solihull, West Midlands
Netbackup, ARCServe, Commvault) Virtualisation technologies (e.g. VMware, Hyper-V) A VCP4/5 certification would be desirable; you would also be required on occasion to travel as per...
Salary: £32000 - £39000 per annum
Posted: 16 May 2013
Senior 3rd Line Technical Support Analyst Solihull
Solihull, West Midlands
Netbackup, ARCServe, Commvault) Virtualisation technologies (e.g. VMware, Hyper-V) A VCP4/5 certification would be desirable; you would also be required on occasion to travel as per...
Salary: £32000 - £39000 per annum + Benefits
Posted: 9 May 2013
Senior Application Support / Web Operations Analyst
North London
Proven hands-on experience with Linux systems... Experience working with Linux and Apache. Scripting experience using one of Perl, Bash or Python... Strong organizational and time management skills.
Ticketmaster UK
Salary: Competitive
Posted: 15 May 2013
Senior technical support analyst
Reading, Berkshire
Experience: * 5+ years experience as a systems engineer in a networked Windows NT/2000/2003/2008 environment... * 8+ years Directory service solutions using Active Directory with Windows 2000,...
Austin Fraser
Salary: £45000.00 - £50000.00 per annum
Posted: 22 May 2013
Senior IT Support Analyst for IT boutique in the City
City, London
Essentials skills: Microsoft Certified... Microsoft Windows Server 2008/2012/SBS, Exchange 2007/10, Microsoft Office 2007/2010/2011/2013, Windows XP/7/8, Vmware, Virtualisation, SAN, Microsoft SQL...
Neos-IT
Posted: 30 April 2013
Senior Technical Support Analyst - WINS,DNS,DHCP,IIS - Finance
London
Senior Technical Support Analyst, Windows, WINS, DNS, DHCP, IIS, Exchange, Clearswift, Blackberry, Powershell, Asset Management, Financial Services... Key Skills Required ?Windows 2003/2008 infrastructure including WINS, DNS, DHCP...
Harvey Nash plc
Salary: £42000 - £52000 per annum + Bonus and benefits
Posted: 21 May 2013
Senior Technical Support Analyst - Wintel
City, London
Service Delivery. Change Management... Indepth Exchange Server 2007 and/or 2010 Enterprise knowledge including troubleshooting and administration... Blackberry Enterprise Server 5. Powershell... NetApp SnapManager for Exchange... Symentec Backup...
PAW Associates
Salary: Unspecified £Market Rate + Bonus + Benefits
Posted: 21 May 2013
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