The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 159 180 182
Rank change year-on-year
+21 +2
Permanent jobs requiring a 1st Line Support Analyst 15 14 4
As % of all permanent IT jobs located in Manchester 0.45% 0.35% 0.11%
As % of the Job Titles category 0.47% 0.37% 0.11%
Number of salaries quoted 9 14 4
Average salary £19,500 £19,500 £20,000
Average salary % change year-on-year
- -2.50%
90% offered a salary of more than £15,900 £19,000 £18,650
10% offered a salary of more than £24,000 £23,200 £21,000
UK excluding London average salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3179 3807 3579
As % of all permanent IT jobs located in Manchester 96.19% 96.36% 96.11%
Number of salaries quoted 2635 3267 3119
Average salary £41,500 £37,500 £37,500
Average salary % change year-on-year
+10.66% -
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £60,000 £50,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Manchester

1st Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Manchester region.

1st Line Support Analyst Salary Trend in Manchester

1st Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Manchester region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport -3 2 £15,750 -19.23%
1st Line Support Analyst
North West

1st Line Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 5 February 2016, IT jobs across the Manchester region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 19 (63.33%) ITIL
2 18 (60.00%) Terminal Server
2 18 (60.00%) Blackberry
2 18 (60.00%) Blackberry Enterprise Server
2 18 (60.00%) Law
3 17 (56.67%) Legal
3 17 (56.67%) Service Management
3 17 (56.67%) Management Information System
3 17 (56.67%) ITIL Certification
4 16 (53.33%) Windows
4 16 (53.33%) Finance
5 15 (50.00%) Citrix
6 14 (46.67%) AppSense
7 13 (43.33%) German Language
8 12 (40.00%) MS Office
9 10 (33.33%) Windows 7
10 9 (30.00%) VPN
11 8 (26.67%) MOS
12 5 (16.67%) Microsoft
13 4 (13.33%) Active Directory
14 3 (10.00%) MCP
14 3 (10.00%) Degree
14 3 (10.00%) Computer Science
15 2 (6.67%) Google
15 2 (6.67%) Retail
15 2 (6.67%) Ticket Management
15 2 (6.67%) Windows Server
15 2 (6.67%) Google Apps
15 2 (6.67%) MS Excel
15 2 (6.67%) EPoS

1st Line Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 5 February 2016, IT jobs across the Manchester region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (60.00%) Blackberry Enterprise Server
Applications
1 12 (40.00%) MS Office
2 2 (6.67%) MS Excel
Cloud Services
1 2 (6.67%) Google Apps
2 1 (3.33%) Amazon AWS
2 1 (3.33%) Cloud Computing
Communications & Networking
1 9 (30.00%) VPN
General
1 18 (60.00%) Law
2 17 (56.67%) Legal
3 16 (53.33%) Finance
4 13 (43.33%) German Language
5 2 (6.67%) Advertising
5 2 (6.67%) Retail
Miscellaneous
1 18 (60.00%) Blackberry
2 17 (56.67%) Management Information System
3 3 (10.00%) Computer Science
4 2 (6.67%) EPoS
5 1 (3.33%) Analytical Skills
5 1 (3.33%) Client/Server
Operating Systems
1 16 (53.33%) Windows
2 10 (33.33%) Windows 7
3 2 (6.67%) Windows Server
4 1 (3.33%) Windows Server 2003
4 1 (3.33%) Windows Server 2008
4 1 (3.33%) Windows XP
Processes & Methodologies
1 19 (63.33%) ITIL
2 17 (56.67%) Service Management
3 2 (6.67%) Ticket Management
4 1 (3.33%) Case Management
4 1 (3.33%) Practice Management
4 1 (3.33%) Service Delivery
4 1 (3.33%) Time Management
4 1 (3.33%) User Acceptance Testing
Qualifications
1 17 (56.67%) ITIL Certification
2 8 (26.67%) MOS
3 3 (10.00%) Degree
3 3 (10.00%) MCP
4 1 (3.33%) A+ Certification
4 1 (3.33%) GNVQ
4 1 (3.33%) HNC
4 1 (3.33%) HND
4 1 (3.33%) Microsoft Certification
4 1 (3.33%) NVQ Level 3
System Software
1 18 (60.00%) Terminal Server
2 4 (13.33%) Active Directory
Vendors
1 15 (50.00%) Citrix
2 14 (46.67%) AppSense
3 5 (16.67%) Microsoft
4 2 (6.67%) Google
5 1 (3.33%) Cisco
Manchester, Lancashire
Robert Half
Salary: £22000 - £25000 per annum
Posted: 5 days ago