The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 177 171 174
Rank change year-on-year
-6 +3
Permanent jobs requiring a 1st Line Support Analyst 12 7 9
As % of all permanent IT jobs located in Manchester 0.30% 0.19% 0.24%
As % of the Job Titles category 0.31% 0.20% 0.25%
Number of salaries quoted 12 7 8
Average salary £16,500 £20,100 £19,750
Average salary % change year-on-year
-17.91% +1.77%
90% offered a salary of more than £13,750 £18,600 £17,605
10% offered a salary of more than £21,500 £22,348 £21,720
UK excluding London average salary £19,000 £18,000 £19,000
% change year-on-year
+5.55% -5.26%
1st Line Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3855 3527 3669
As % of all permanent IT jobs located in Manchester 95.30% 94.15% 97.14%
Number of salaries quoted 3211 3074 3224
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £22,500 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Manchester

1st Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Manchester region.

1st Line Support Analyst Salary Trend in Manchester

1st Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Manchester region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 4 £16,500 -
Wigan - 4 £13,750 -
Stockport - 1 £22,000 -
1st Line Support Analyst
North West

1st Line Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 18 September 2014, IT jobs across the Manchester region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 6 (40.00%) SLA
2 4 (26.67%) ITIL
2 4 (26.67%) Line Management
3 3 (20.00%) Service Management
3 3 (20.00%) Change Control
3 3 (20.00%) ITIL Certification
3 3 (20.00%) Windows
4 2 (13.33%) MCP
4 2 (13.33%) Microsoft Certification
5 1 (6.67%) UNIX
5 1 (6.67%) Microsoft
5 1 (6.67%) Active Directory
5 1 (6.67%) Sage
5 1 (6.67%) Internet
5 1 (6.67%) Linux
5 1 (6.67%) MCSE
5 1 (6.67%) MCSA
5 1 (6.67%) MS Excel
5 1 (6.67%) E-Commerce
5 1 (6.67%) MS Exchange
5 1 (6.67%) HTML
5 1 (6.67%) JavaScript
5 1 (6.67%) SQL
5 1 (6.67%) CSS
5 1 (6.67%) Mathematics
5 1 (6.67%) Line 100
5 1 (6.67%) jQuery
5 1 (6.67%) Time Management
5 1 (6.67%) ITIL Foundation Certificate
5 1 (6.67%) Back Office

1st Line Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 18 September 2014, IT jobs across the Manchester region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) MS Exchange
Applications
1 1 (6.67%) MS Excel
Business Applications
1 1 (6.67%) Line 100
Communications & Networking
1 1 (6.67%) Internet
General
1 1 (6.67%) Back Office
1 1 (6.67%) Marketing
Libraries, Frameworks & Software Standards
1 1 (6.67%) HTML
1 1 (6.67%) CSS
1 1 (6.67%) jQuery
Miscellaneous
1 1 (6.67%) Mathematics
Operating Systems
1 3 (20.00%) Windows
2 1 (6.67%) UNIX
2 1 (6.67%) Linux
Processes & Methodologies
1 4 (26.67%) ITIL
1 4 (26.67%) Line Management
2 3 (20.00%) Service Management
2 3 (20.00%) Change Control
3 1 (6.67%) E-Commerce
3 1 (6.67%) Time Management
3 1 (6.67%) Incident Management
Programming Languages
1 1 (6.67%) JavaScript
1 1 (6.67%) SQL
Qualifications
1 3 (20.00%) ITIL Certification
2 2 (13.33%) MCP
2 2 (13.33%) Microsoft Certification
3 1 (6.67%) MCSE
3 1 (6.67%) MCSA
3 1 (6.67%) ITIL Foundation Certificate
3 1 (6.67%) MCDST
3 1 (6.67%) MCITP
Quality Assurance & Compliance
1 6 (40.00%) SLA
System Software
1 1 (6.67%) Active Directory
Vendors
1 1 (6.67%) Microsoft
1 1 (6.67%) Sage
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