The table below looks at the statistics for ITSM skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 156 161 181
Rank change year-on-year
+5 +20
Permanent jobs citing ITSM 29 21 9
As % of all permanent IT jobs located in Manchester 0.83% 0.62% 0.23%
As % of the Processes & Methodologies category 0.93% 0.71% 0.27%
Number of salaries quoted 23 13 9
Median salary £42,500 £47,500 £37,000
Median salary % change year-on-year
-10.52% +28.37%
90% offered a salary of more than £39,700 £30,000 £27,000
10% offered a salary of more than £74,500 £68,300 £72,200
UK excluding London median salary £43,500 £42,500 £45,000
% change year-on-year
+2.35% -5.55%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3103 2975 3347
As % of all permanent IT jobs located in Manchester 88.83% 88.38% 85.23%
Number of salaries quoted 2645 2481 2705
Median salary £45,000 £40,000 £40,000
Median salary % change year-on-year
+12.50% -
90% offered a salary of more than £30,000 £27,500 £26,500
10% offered a salary of more than £62,500 £56,500 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Manchester region.

ITSM Salary Trend in Manchester

ITSM
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing ITSM across the Manchester region over the 3 months to 29 June 2016.

ITSM Salary Histogram in Manchester

ITSM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 3 £50,000 -
Bolton - 2 £42,500 - 1
Cheadle - 2 £39,000 -
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 29 June 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for ITSM.

1 73 (87.95%) ITIL
2 62 (74.70%) Service Management
3 39 (46.99%) Finance
4 35 (42.17%) Service Delivery
5 28 (33.73%) Banking
6 19 (22.89%) Performance Monitoring
7 16 (19.28%) .NET
7 16 (19.28%) Active Directory
8 15 (18.07%) SQL
9 14 (16.87%) IIS
9 14 (16.87%) Windows
9 14 (16.87%) CRM
9 14 (16.87%) ITIL V3
9 14 (16.87%) Windows Server
10 13 (15.66%) Project Management
11 12 (14.46%) Law
11 12 (14.46%) Enterprise Software
12 11 (13.25%) iManage
12 11 (13.25%) T-SQL
12 11 (13.25%) SQL Server Reporting Services
12 11 (13.25%) WMI
12 11 (13.25%) Release Management
12 11 (13.25%) PowerShell
13 10 (12.05%) Retail
13 10 (12.05%) Stakeholder Management
14 9 (10.84%) Problem Management
15 8 (9.64%) Supplier Management
15 8 (9.64%) ITIL Certification
16 7 (8.43%) Configuration Management
16 7 (8.43%) C#

ITSM
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (16.87%) IIS
Applications
1 2 (2.41%) MS Excel
2 1 (1.20%) MS Office
Communications & Networking
1 1 (1.20%) NAS
1 1 (1.20%) SAN
1 1 (1.20%) TCP/IP
Database & Business Intelligence
1 11 (13.25%) SQL Server Reporting Services
2 7 (8.43%) SQL Server
3 5 (6.02%) Relational Database
3 5 (6.02%) SQL Server Integration Services
4 2 (2.41%) Oracle Database
Development Applications
1 7 (8.43%) Team Foundation Server
2 2 (2.41%) MSI
2 2 (2.41%) WiX
General
1 39 (46.99%) Finance
2 28 (33.73%) Banking
3 12 (14.46%) Law
4 10 (12.05%) Retail
5 4 (4.82%) Legal
6 2 (2.41%) Marketing
Job Titles
1 25 (30.12%) Service Manager
2 23 (27.71%) Analyst
3 14 (16.87%) Applications Support
3 14 (16.87%) Applications Support Analyst
3 14 (16.87%) Support Analyst
4 13 (15.66%) IT Manager
5 11 (13.25%) IT Services Manager
6 10 (12.05%) Developer
7 8 (9.64%) Software Analyst
8 7 (8.43%) ITIL Manager
9 6 (7.23%) Architect
9 6 (7.23%) Delivery Manager
9 6 (7.23%) Services Delivery Manager
10 5 (6.02%) .NET Developer
10 5 (6.02%) Active Directory Support Analyst
10 5 (6.02%) Analyst Developer
10 5 (6.02%) Applications Developer
10 5 (6.02%) C# Developer
10 5 (6.02%) Software Support Analyst
10 5 (6.02%) SQL Developer
Libraries, Frameworks & Software Standards
1 16 (19.28%) .NET
2 6 (7.23%) .NET Framework
3 5 (6.02%) Web Services
3 5 (6.02%) XML
3 5 (6.02%) XSLT
4 2 (2.41%) Java EE
Miscellaneous
1 12 (14.46%) Enterprise Software
2 6 (7.23%) Analytical Skills
2 6 (7.23%) Data Centre
3 3 (3.61%) FMCG
4 2 (2.41%) Contactless
4 2 (2.41%) Data Protection Act
4 2 (2.41%) Freedom of Information
4 2 (2.41%) Freedom of Information Act
4 2 (2.41%) Health Informatics
4 2 (2.41%) Informatics
5 1 (1.20%) Computer Science
5 1 (1.20%) IVR
5 1 (1.20%) Mainframe
5 1 (1.20%) Management Information System
5 1 (1.20%) Mobile Computing
5 1 (1.20%) Replication
Operating Systems
1 14 (16.87%) Windows
1 14 (16.87%) Windows Server
2 1 (1.20%) Unix
Processes & Methodologies
1 73 (87.95%) ITIL
2 62 (74.70%) Service Management
3 35 (42.17%) Service Delivery
4 19 (22.89%) Performance Monitoring
5 14 (16.87%) CRM
5 14 (16.87%) ITIL V3
6 13 (15.66%) Project Management
7 11 (13.25%) Release Management
8 10 (12.05%) Stakeholder Management
9 9 (10.84%) Problem Management
10 8 (9.64%) Supplier Management
11 7 (8.43%) Asset Management
11 7 (8.43%) Configuration Management
12 6 (7.23%) Continuous Improvement
12 6 (7.23%) Matrix Organization
12 6 (7.23%) SOA
12 6 (7.23%) Time Management
12 6 (7.23%) TOGAF
12 6 (7.23%) UML
12 6 (7.23%) Zachman Framework
Programming Languages
1 15 (18.07%) SQL
2 11 (13.25%) PowerShell
2 11 (13.25%) T-SQL
3 7 (8.43%) C#
3 7 (8.43%) Java
4 5 (6.02%) XPath
5 1 (1.20%) VBA
Qualifications
1 8 (9.64%) ITIL Certification
2 5 (6.02%) Degree
3 2 (2.41%) CISM
3 2 (2.41%) CISSP
Quality Assurance & Compliance
1 5 (6.02%) Data Quality
1 5 (6.02%) SLA
2 3 (3.61%) ISO/IEC 27001
3 2 (2.41%) PCI DSS
3 2 (2.41%) SEPA
4 1 (1.20%) ISO27002
System Software
1 16 (19.28%) Active Directory
Systems Management
1 11 (13.25%) WMI
Vendors
1 11 (13.25%) iManage
2 7 (8.43%) Oracle
3 5 (6.02%) IBM
4 4 (4.82%) Microsoft
5 1 (1.20%) Cisco
5 1 (1.20%) VMware
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