The table below looks at the statistics for ITSM skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 165 166 186
Rank change year-on-year
+1 +20
Permanent jobs citing ITSM 34 28 3
As % of all permanent IT jobs located in Manchester 0.90% 0.73% 0.075%
As % of the Processes & Methodologies category 1.00% 0.81% 0.085%
Number of salaries quoted 29 25 2
Median salary £44,000 £39,500 £49,750
Median salary % change year-on-year
+11.39% -20.60%
90% offered a salary of more than £32,500 £25,400 £46,750
10% offered a salary of more than £65,000 £61,000 £52,750
UK excluding London median salary £44,000 £42,000 £37,500
% change year-on-year
+4.76% +12.00%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3411 3470 3510
As % of all permanent IT jobs located in Manchester 89.88% 89.87% 87.38%
Number of salaries quoted 2892 2873 2892
Median salary £44,000 £42,500 £40,000
Median salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Manchester region.

ITSM Salary Trend in Manchester

ITSM
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing ITSM across the Manchester region over the 3 months to 27 September 2016.

ITSM Salary Histogram in Manchester

ITSM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham +4 5 £32,500 +4.83% 2
Bolton - 2 - -
Cheadle - 2 £65,000 -
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 27 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for ITSM.

1 57 (87.69%) ITIL
2 44 (67.69%) Service Management
3 20 (30.77%) Service Design
4 18 (27.69%) Service Delivery
5 15 (23.08%) Microsoft
5 15 (23.08%) Active Directory
6 13 (20.00%) Windows
6 13 (20.00%) Finance
7 12 (18.46%) Programme Management
7 12 (18.46%) Agile Software Development
7 12 (18.46%) Video Conferencing
7 12 (18.46%) Data Protection
7 12 (18.46%) PRINCE2
7 12 (18.46%) NHS
7 12 (18.46%) Windows Server
8 11 (16.92%) Project Management
8 11 (16.92%) .NET
8 11 (16.92%) Problem Management
9 10 (15.38%) IIS
9 10 (15.38%) Data Centre
10 9 (13.85%) ITIL V3
10 9 (13.85%) CRM
10 9 (13.85%) Firewall
10 9 (13.85%) PowerShell
10 9 (13.85%) Retail
11 8 (12.31%) Banking
11 8 (12.31%) Stakeholder Management
11 8 (12.31%) Change Management
11 8 (12.31%) MS Office
11 8 (12.31%) SQL

ITSM
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (15.38%) IIS
Applications
1 8 (12.31%) MS Office
2 7 (10.77%) MS Excel
Business Applications
1 1 (1.54%) SAP GRC
Cloud Services
1 5 (7.69%) PaaS
2 3 (4.62%) SaaS
3 2 (3.08%) IaaS
Communications & Networking
1 9 (13.85%) Firewall
2 6 (9.23%) DNS
3 5 (7.69%) Cisco ASA
4 4 (6.15%) DHCP
4 4 (6.15%) Intrusion Detection
4 4 (6.15%) Network Security
4 4 (6.15%) VLAN
4 4 (6.15%) WAN
4 4 (6.15%) WLAN
5 2 (3.08%) Internet
5 2 (3.08%) SAN
5 2 (3.08%) SNMP
Database & Business Intelligence
1 7 (10.77%) SQL Server Reporting Services
2 3 (4.62%) Relational Database
2 3 (4.62%) SQL Server
2 3 (4.62%) SQL Server Integration Services
3 1 (1.54%) SAP BW
Development Applications
1 3 (4.62%) Team Foundation Server
General
1 13 (20.00%) Finance
2 9 (13.85%) Retail
3 8 (12.31%) Banking
4 7 (10.77%) Law
5 2 (3.08%) Marketing
Job Titles
1 20 (30.77%) Service Manager
2 14 (21.54%) Analyst
3 8 (12.31%) Applications Support
3 8 (12.31%) Applications Support Analyst
3 8 (12.31%) Delivery Manager
3 8 (12.31%) IT Manager
3 8 (12.31%) IT Services Manager
3 8 (12.31%) Services Delivery Manager
3 8 (12.31%) Support Analyst
4 7 (10.77%) Architect
4 7 (10.77%) SAP Manager
5 6 (9.23%) Developer
6 5 (7.69%) SAP Service Delivery Manager
6 5 (7.69%) Technical Analyst
6 5 (7.69%) Wintel Analyst
7 3 (4.62%) Active Directory Analyst
7 3 (4.62%) Active Directory Support
7 3 (4.62%) Integration Developer
7 3 (4.62%) SQL Analyst
7 3 (4.62%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 11 (16.92%) .NET
2 4 (6.15%) .NET Framework
3 3 (4.62%) Web Services
3 3 (4.62%) XML
3 3 (4.62%) XSLT
4 1 (1.54%) Java EE
Miscellaneous
1 12 (18.46%) NHS
1 12 (18.46%) Video Conferencing
2 10 (15.38%) Data Centre
3 8 (12.31%) Enterprise Software
4 6 (9.23%) BYOD
5 3 (4.62%) Analytical Skills
5 3 (4.62%) FMCG
6 2 (3.08%) Contactless
6 2 (3.08%) Health Informatics
6 2 (3.08%) Informatics
7 1 (1.54%) IVR
7 1 (1.54%) Management Information System
7 1 (1.54%) Mobile Computing
Operating Systems
1 13 (20.00%) Windows
2 12 (18.46%) Windows Server
3 4 (6.15%) Windows Server 2008
4 3 (4.62%) Unix
5 2 (3.08%) Linux
5 2 (3.08%) OpenVMS
5 2 (3.08%) Solaris
5 2 (3.08%) Windows Server 2003
5 2 (3.08%) Windows Server 2012
Processes & Methodologies
1 57 (87.69%) ITIL
2 44 (67.69%) Service Management
3 20 (30.77%) Service Design
4 18 (27.69%) Service Delivery
5 12 (18.46%) Agile Software Development
5 12 (18.46%) Data Protection
5 12 (18.46%) PRINCE2
5 12 (18.46%) Programme Management
6 11 (16.92%) Problem Management
6 11 (16.92%) Project Management
7 9 (13.85%) CRM
7 9 (13.85%) ITIL V3
8 8 (12.31%) Change Management
8 8 (12.31%) Stakeholder Management
9 7 (10.77%) Release Management
10 5 (7.69%) Root Cause Analysis
10 5 (7.69%) SOA
10 5 (7.69%) TOGAF
10 5 (7.69%) UML
10 5 (7.69%) Zachman Framework
Programming Languages
1 9 (13.85%) PowerShell
2 8 (12.31%) SQL
3 7 (10.77%) T-SQL
4 5 (7.69%) C#
5 4 (6.15%) Java
6 3 (4.62%) XPath
Qualifications
1 5 (7.69%) CCNA
1 5 (7.69%) Cisco Certification
1 5 (7.69%) ITIL Certification
1 5 (7.69%) NCDA
2 2 (3.08%) Degree
Quality Assurance & Compliance
1 3 (4.62%) Data Quality
2 2 (3.08%) QA
2 2 (3.08%) SEPA
2 2 (3.08%) SLA
System Software
1 15 (23.08%) Active Directory
2 5 (7.69%) VMware Infrastructure
Systems Management
1 7 (10.77%) WMI
2 6 (9.23%) AirWatch
2 6 (9.23%) SCCM
3 2 (3.08%) Forefront Identity Manager
3 2 (3.08%) HP SIM
3 2 (3.08%) SCOM
3 2 (3.08%) SCOrch
Vendors
1 15 (23.08%) Microsoft
2 8 (12.31%) Oracle
3 7 (10.77%) iManage
3 7 (10.77%) NetApp
3 7 (10.77%) SAP
4 5 (7.69%) Cisco
4 5 (7.69%) Juniper
4 5 (7.69%) VMware
5 3 (4.62%) IBM
6 2 (3.08%) HP
6 2 (3.08%) ServiceNow
7 1 (1.54%) Ariba
7 1 (1.54%) Concur
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