The table below looks at the statistics for ITSM skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 156 184 182
Rank change year-on-year
+28 -2
Permanent jobs citing ITSM 24 7 7
As % of all permanent IT jobs located in Manchester 0.67% 0.17% 0.17%
As % of the Processes & Methodologies category 0.77% 0.21% 0.21%
Number of salaries quoted 14 7 7
Average salary £46,500 £46,000 £27,500
Average salary % change year-on-year
+1.08% +67.27%
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3123 3330 3313
As % of all permanent IT jobs located in Manchester 87.16% 83.23% 80.51%
Number of salaries quoted 2586 2693 2850
Average salary £42,000 £40,000 £37,500
Average salary % change year-on-year
+5.00% +6.66%
90% offered a salary of more than £28,500 £26,000 £27,500
10% offered a salary of more than £60,000 £55,000 £55,200
UK excluding London average salary £44,500 £42,500 £40,995
% change year-on-year
+4.70% +3.67%

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Manchester region.

ITSM Salary Trend in Manchester

ITSM
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing ITSM across the Manchester region over the 3 months to 29 July 2015.

ITSM Salary Histogram in Manchester

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 29 July 2015, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 36 (100.00%) Service Management
2 28 (77.78%) ITIL
3 17 (47.22%) Data Centre
4 15 (41.67%) Analytical Skills
4 15 (41.67%) ServiceNow
5 14 (38.89%) Microsoft
6 12 (33.33%) Continuous Improvement
7 11 (30.56%) Degree
8 10 (27.78%) Oracle
9 9 (25.00%) Management Information System
10 8 (22.22%) Finance
10 8 (22.22%) Service Delivery
10 8 (22.22%) SharePoint
10 8 (22.22%) Business Intelligence
11 7 (19.44%) Windows
11 7 (19.44%) COBIT
11 7 (19.44%) Business Analysis
12 6 (16.67%) IT Governance
12 6 (16.67%) FrontRange
12 6 (16.67%) TOGAF
12 6 (16.67%) Law
12 6 (16.67%) MS Office
12 6 (16.67%) Project Management
12 6 (16.67%) MS Excel
12 6 (16.67%) Portfolio Management
12 6 (16.67%) Performance Management
12 6 (16.67%) Test Strategy
13 5 (13.89%) Data Analytics
13 5 (13.89%) Analytics
13 5 (13.89%) Line Management

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 29 July 2015, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.22%) SharePoint
2 5 (13.89%) MS Exchange
3 3 (8.33%) SharePoint 2013
4 1 (2.78%) Exchange Server 2013
4 1 (2.78%) Apache Spark
4 1 (2.78%) IIS
4 1 (2.78%) SAS
4 1 (2.78%) Lync
4 1 (2.78%) Exchange Server 2010
4 1 (2.78%) Apache Pig
Applications
1 6 (16.67%) MS Office
1 6 (16.67%) MS Excel
2 2 (5.56%) Acrobat
3 1 (2.78%) MS PowerPoint
Business Applications
1 4 (11.11%) Oracle Applications
Cloud Services
1 1 (2.78%) Office 365
Communications & Networking
1 4 (11.11%) SAN
2 3 (8.33%) VPN
3 2 (5.56%) DNS
3 2 (5.56%) DHCP
3 2 (5.56%) TCP/IP
3 2 (5.56%) Internet
3 2 (5.56%) Wireless
3 2 (5.56%) NAS
4 1 (2.78%) IPsec
4 1 (2.78%) Firewall
Database & Business Intelligence
1 4 (11.11%) SQL Server Reporting Services
1 4 (11.11%) SQL Server Integration Services
1 4 (11.11%) QlikView
1 4 (11.11%) SQL Server Analysis Services
1 4 (11.11%) Oracle BI EE
1 4 (11.11%) SQL Server
2 2 (5.56%) Oracle Database
3 1 (2.78%) Data Mining
3 1 (2.78%) Hadoop
3 1 (2.78%) NoSQL
3 1 (2.78%) HBase
3 1 (2.78%) Big Data
Development Applications
1 3 (8.33%) Visual Studio
General
1 8 (22.22%) Finance
2 6 (16.67%) Law
3 1 (2.78%) Banking
3 1 (2.78%) Investment Banking
3 1 (2.78%) Telecoms
Job Titles
1 10 (27.78%) Analyst
2 8 (22.22%) Consultant
3 6 (16.67%) Management Consultant
3 6 (16.67%) Service Management Consultant
4 5 (13.89%) Support Analyst
5 4 (11.11%) Service Analyst
5 4 (11.11%) Service Manager
5 4 (11.11%) Service Desk Analyst
5 4 (11.11%) Data Manager
5 4 (11.11%) Data Analytics Manager
6 3 (8.33%) Web Analyst
6 3 (8.33%) Service Desk Team Leader
6 3 (8.33%) Team Leader
7 2 (5.56%) IT Support Analyst
7 2 (5.56%) Senior Consultant
7 2 (5.56%) Administrator
7 2 (5.56%) Operations Manager
7 2 (5.56%) Senior Storage Administrator
7 2 (5.56%) Senior Service Management Consultant
7 2 (5.56%) Storage Administrator
Libraries, Frameworks & Software Standards
1 4 (11.11%) .NET
1 4 (11.11%) ASP.NET
2 3 (8.33%) CSS
2 3 (8.33%) Web Services
2 3 (8.33%) XML
2 3 (8.33%) HTML
3 2 (5.56%) Middleware
3 2 (5.56%) jQuery
Miscellaneous
1 17 (47.22%) Data Centre
2 15 (41.67%) Analytical Skills
3 9 (25.00%) Management Information System
4 4 (11.11%) NHS
4 4 (11.11%) Blackberry
5 3 (8.33%) Computer Science
5 3 (8.33%) iPhone
6 2 (5.56%) Visualisation
6 2 (5.56%) CMDB
6 2 (5.56%) Clustering
7 1 (2.78%) Statistics
7 1 (2.78%) User Experience
Operating Systems
1 7 (19.44%) Windows
2 3 (8.33%) Android
2 3 (8.33%) UNIX
3 2 (5.56%) Windows Server 2008
3 2 (5.56%) Windows 7
3 2 (5.56%) AIX
3 2 (5.56%) Solaris
3 2 (5.56%) Linux
3 2 (5.56%) Windows Server 2003
Processes & Methodologies
1 36 (100.00%) Service Management
2 28 (77.78%) ITIL
3 12 (33.33%) Continuous Improvement
4 8 (22.22%) Business Intelligence
4 8 (22.22%) Service Delivery
5 7 (19.44%) Business Analysis
6 6 (16.67%) IT Governance
6 6 (16.67%) TOGAF
6 6 (16.67%) Performance Management
6 6 (16.67%) Project Management
6 6 (16.67%) Test Strategy
6 6 (16.67%) Portfolio Management
7 5 (13.89%) Line Management
7 5 (13.89%) Data Analytics
7 5 (13.89%) Analytics
7 5 (13.89%) Data Management
7 5 (13.89%) Configuration Management
7 5 (13.89%) PRINCE2
8 4 (11.11%) Disaster Recovery
8 4 (11.11%) Predictive Analytics
Programming Languages
1 4 (11.11%) C#
1 4 (11.11%) SQL
1 4 (11.11%) VB
2 3 (8.33%) JavaScript
3 1 (2.78%) C
3 1 (2.78%) Java
3 1 (2.78%) Python
3 1 (2.78%) MATLAB
3 1 (2.78%) R
Qualifications
1 11 (30.56%) Degree
2 4 (11.11%) Microsoft Certification
2 4 (11.11%) MCSE
2 4 (11.11%) MCITP
3 2 (5.56%) MOS
3 2 (5.56%) MCSA
4 1 (2.78%) CISSP
4 1 (2.78%) PRINCE2 Certification
4 1 (2.78%) CISA
4 1 (2.78%) CISM
Quality Assurance & Compliance
1 7 (19.44%) COBIT
2 4 (11.11%) SLA
3 1 (2.78%) ISO/IEC 27001
3 1 (2.78%) PCI DSS
System Software
1 4 (11.11%) Active Directory
1 4 (11.11%) VMware Infrastructure
2 2 (5.56%) Firmware
2 2 (5.56%) Microsoft Virtual Server
3 1 (2.78%) Hyper-V
Systems Management
1 2 (5.56%) WSUS
1 2 (5.56%) SCCM
2 1 (2.78%) Ganglia
2 1 (2.78%) Netcool
Vendors
1 15 (41.67%) ServiceNow
2 14 (38.89%) Microsoft
3 10 (27.78%) Oracle
4 6 (16.67%) FrontRange
5 4 (11.11%) VMware
5 4 (11.11%) Hitachi
6 2 (5.56%) Red Hat
6 2 (5.56%) webMethods
6 2 (5.56%) Cisco
6 2 (5.56%) Adobe
6 2 (5.56%) Sun
6 2 (5.56%) HP
6 2 (5.56%) EMC
6 2 (5.56%) Citrix
6 2 (5.56%) BMC
6 2 (5.56%) CA
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: Up to £35,000 DOE
Posted: 55 minutes ago
Manchester
Ricoh UK
Salary: £25k
Posted: 9 hours ago
Manchester, Lancashire
McGregor Boyall
Salary: Benefits
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £26000 - £31000 per annum + Benefits
Posted: 5 days ago
Manchester
Pertemps ERP
Salary: £45,000-£50,000 + Excellent benefits
Posted: 6 days ago
Manchester, Lancashire
McGregor Boyall
Salary: £40000 - £45000 per annum + Benefits
Posted: 6 days ago
Manchester
Ascent People
Salary: £16000 - £22000 per annum + Benefits
Posted: 7 days ago
Manchester
Interquest - IQ Tech
Salary: £35000 - £40000 per annum
Posted: 9 days ago
Manchester
Hays IT - Uk Posting account
Salary: £24000.00 - £28000.00 per annum
Posted: 16 days ago