The table below looks at the statistics for ITSM skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 153 167 168
Rank change year-on-year
+14 +1
Permanent jobs citing ITSM 21 27 18
As % of all permanent IT jobs located in Manchester 0.64% 0.68% 0.48%
As % of the Processes & Methodologies category 0.71% 0.81% 0.57%
Number of salaries quoted 19 26 15
Average salary £32,500 £40,150 £35,000
Average salary % change year-on-year
-19.05% +14.71%
90% offered a salary of more than £22,500 £32,889 £25,000
10% offered a salary of more than £75,000 £41,000 £57,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
2942 3350 3162
As % of all permanent IT jobs located in Manchester 89.02% 84.79% 84.91%
Number of salaries quoted 2394 2874 2758
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £30,000 £27,500 £26,500
10% offered a salary of more than £62,500 £52,500 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Manchester region.

ITSM Salary Trend in Manchester

ITSM
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing ITSM across the Manchester region over the 3 months to 5 February 2016.

ITSM Salary Histogram in Manchester

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 5 February 2016, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 42 (97.67%) Service Management
2 35 (81.40%) ITIL
3 13 (30.23%) Finance
4 12 (27.91%) Change Management
4 12 (27.91%) ITIL V3
5 11 (25.58%) SQL
6 10 (23.26%) Service Delivery
7 9 (20.93%) Management Information System
7 9 (20.93%) Incident Management
8 8 (18.60%) Oracle
8 8 (18.60%) Windows
8 8 (18.60%) Microsoft
9 7 (16.28%) SLA
9 7 (16.28%) MS Excel
9 7 (16.28%) Configuration Management
9 7 (16.28%) Problem Management
10 6 (13.95%) Performance Management
10 6 (13.95%) Performance Improvement
10 6 (13.95%) Stakeholder Management
10 6 (13.95%) SQL Server
11 5 (11.63%) ITIL Certification
11 5 (11.63%) Supplier Management
12 4 (9.30%) Active Directory
12 4 (9.30%) CRM
12 4 (9.30%) SharePoint
12 4 (9.30%) TCP/IP
12 4 (9.30%) Unix
12 4 (9.30%) Linux
12 4 (9.30%) Firewall
13 3 (6.98%) Solaris

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 5 February 2016, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (9.30%) SharePoint
2 3 (6.98%) IIS
3 2 (4.65%) Exchange Server 2007
3 2 (4.65%) MS Exchange
3 2 (4.65%) SharePoint Server
Applications
1 7 (16.28%) MS Excel
2 2 (4.65%) MS Office
Business Applications
1 2 (4.65%) Dynamics CRM
2 1 (2.33%) assyst
2 1 (2.33%) Oracle Applications
Cloud Services
1 2 (4.65%) Office 365
Communications & Networking
1 4 (9.30%) Firewall
1 4 (9.30%) TCP/IP
2 2 (4.65%) NAS
2 2 (4.65%) SAN
3 1 (2.33%) DHCP
3 1 (2.33%) DNS
3 1 (2.33%) LAN
3 1 (2.33%) Wi-Fi
Database & Business Intelligence
1 6 (13.95%) SQL Server
2 3 (6.98%) Oracle Database
3 2 (4.65%) MySQL
3 2 (4.65%) Relational Database
3 2 (4.65%) SQL Server 2008
4 1 (2.33%) Crystal Reports
Development Applications
1 3 (6.98%) Team Foundation Server
General
1 13 (30.23%) Finance
2 2 (4.65%) Banking
3 1 (2.33%) Law
3 1 (2.33%) Retail
Job Titles
1 9 (20.93%) Applications Support
1 9 (20.93%) ITIL Manager
1 9 (20.93%) Service Manager
2 7 (16.28%) Analyst
3 6 (13.95%) Applications Manager
3 6 (13.95%) Applications Support Manager
3 6 (13.95%) ITIL Service Manager
3 6 (13.95%) Support Manager
4 5 (11.63%) Service Desk Team Leader
4 5 (11.63%) Stakeholder Manager
4 5 (11.63%) Team Leader
5 4 (9.30%) Delivery Manager
5 4 (9.30%) Services Delivery Manager
6 3 (6.98%) Applications Support Analyst
6 3 (6.98%) Contracts Manager
6 3 (6.98%) IT Manager
6 3 (6.98%) IT Services Delivery Manager
6 3 (6.98%) IT Services Manager
6 3 (6.98%) Supplier Manager
6 3 (6.98%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (6.98%) .NET
1 3 (6.98%) Software Packaging
Miscellaneous
1 9 (20.93%) Management Information System
2 3 (6.98%) Analytical Skills
2 3 (6.98%) Data Centre
3 1 (2.33%) Client/Server
3 1 (2.33%) Enterprise Software
3 1 (2.33%) FMCG
3 1 (2.33%) Video Conferencing
Operating Systems
1 8 (18.60%) Windows
2 4 (9.30%) Linux
2 4 (9.30%) Unix
3 3 (6.98%) Solaris
4 2 (4.65%) Windows Server 2008
5 1 (2.33%) Windows 10
5 1 (2.33%) Windows 7
5 1 (2.33%) Windows 8
Processes & Methodologies
1 42 (97.67%) Service Management
2 35 (81.40%) ITIL
3 12 (27.91%) Change Management
3 12 (27.91%) ITIL V3
4 10 (23.26%) Service Delivery
5 9 (20.93%) Incident Management
6 7 (16.28%) Configuration Management
6 7 (16.28%) Problem Management
7 6 (13.95%) Performance Improvement
7 6 (13.95%) Performance Management
7 6 (13.95%) Stakeholder Management
8 5 (11.63%) Supplier Management
9 4 (9.30%) CRM
10 3 (6.98%) Mentoring
10 3 (6.98%) SDLC
11 2 (4.65%) Coaching
11 2 (4.65%) Disaster Recovery
11 2 (4.65%) Migration
11 2 (4.65%) Project Management
11 2 (4.65%) Risk Management
Programming Languages
1 11 (25.58%) SQL
2 3 (6.98%) Java
3 1 (2.33%) C
3 1 (2.33%) Lua
3 1 (2.33%) PowerShell
3 1 (2.33%) T-SQL
3 1 (2.33%) VBScript
Qualifications
1 5 (11.63%) ITIL Certification
2 2 (4.65%) Degree
2 2 (4.65%) HNC
2 2 (4.65%) Microsoft Certification
Quality Assurance & Compliance
1 7 (16.28%) SLA
2 2 (4.65%) ISO/IEC 27001
System Software
1 4 (9.30%) Active Directory
Systems Management
1 3 (6.98%) SCCM
2 2 (4.65%) SCVMM
Vendors
1 8 (18.60%) Microsoft
1 8 (18.60%) Oracle
2 2 (4.65%) Citrix
2 2 (4.65%) VMware
3 1 (2.33%) Hitachi
3 1 (2.33%) iManage
3 1 (2.33%) ServiceNow
Manchester, Lancashire
Rullion IT Plus
Salary: £25000 - £26000 per annum
Posted: 4 days ago
Manchester, Lancashire
Manchester Airport Group
Salary: From £34,997 to £43,747 per annum
Posted: 9 days ago
Manchester, Lancashire
Manchester Airport Group
Salary: From £26,140 to £32,674 per annum
Posted: 9 days ago
Manchester, Lancashire
Manchester Airport Group
Salary: From £34,997 to £43,747 per annum + Benefits
Posted: 9 days ago
Manchester, Lancashire
Outsourcery Hosting Ltd
Salary: From £21,000 to £27,000 per annum
Posted: 18 days ago