The first table below looks at the demand for ITSM skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Manchester region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 169 184 160
Rank change year-on-year
+15 -24
Permanent jobs citing ITSM 17 5 9
As % of all permanent IT jobs located in Manchester 0.42% 0.12% 0.24%
As % of the Processes & Methodologies category 0.51% 0.15% 0.32%
Number of salaries quoted 14 4 9
Average salary £38,500 £40,000 £75,000
Average salary % change year-on-year
-3.75% -46.66%
90% offered a salary of more than £30,750 £21,550 £35,000
10% offered a salary of more than £52,625 £57,750 £80,000
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3335 3233 2829
As % of all permanent IT jobs located in Manchester 82.41% 78.80% 75.40%
Number of salaries quoted 2750 2750 2528
Average salary £40,000 £37,500 £36,250
Average salary % change year-on-year
+6.66% +3.44%
90% offered a salary of more than £26,500 £26,000 £25,000
10% offered a salary of more than £55,000 £55,000 £51,500
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
ITSM
North West

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Manchester region.

ITSM Salary Trend in Manchester

ITSM
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing ITSM across the Manchester region over the 3 months to 18 April 2014.

ITSM Salary Histogram in Manchester

ITSM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Stockport - 3 £40,000 -
Audenshaw - 1 - -
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 18 April 2014, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 32 (96.97%) ITIL
2 31 (93.94%) Service Management
3 13 (39.39%) Microsoft
4 12 (36.36%) Windows
5 11 (33.33%) SharePoint
5 11 (33.33%) SLA
5 11 (33.33%) Service Delivery
6 10 (30.30%) ITIL Certification
7 8 (24.24%) Telecoms
7 8 (24.24%) ITIL V3
8 7 (21.21%) Project Management
9 6 (18.18%) Degree
10 5 (15.15%) Dynamics CRM
10 5 (15.15%) Oracle CRM
10 5 (15.15%) Windows Server 2008
10 5 (15.15%) Hyper-V
10 5 (15.15%) Windows Server 2003
10 5 (15.15%) Blackberry
10 5 (15.15%) CRM
10 5 (15.15%) HNC
10 5 (15.15%) Oracle
11 4 (12.12%) SQL
11 4 (12.12%) UNIX
11 4 (12.12%) MS Excel
11 4 (12.12%) E-Commerce
11 4 (12.12%) CISA
11 4 (12.12%) ServiceNow
11 4 (12.12%) Finance
11 4 (12.12%) Systems Analysis
12 3 (9.09%) Business Analysis

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 18 April 2014, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 11 (33.33%) SharePoint
2 2 (6.06%) Apache
2 2 (6.06%) Lync
3 1 (3.03%) MS Exchange
3 1 (3.03%) IIS
Applications
1 4 (12.12%) MS Excel
2 1 (3.03%) MS Office
Business Applications
1 5 (15.15%) Dynamics CRM
1 5 (15.15%) Oracle CRM
Cloud Services
1 1 (3.03%) SaaS
Communications & Networking
1 2 (6.06%) DNS
1 2 (6.06%) LAN
1 2 (6.06%) WAN
1 2 (6.06%) DHCP
1 2 (6.06%) SAN
1 2 (6.06%) iSCSI
2 1 (3.03%) Wireless Security
2 1 (3.03%) Wireless
2 1 (3.03%) TCP/IP
Database & Business Intelligence
1 2 (6.06%) SQL Server
1 2 (6.06%) MySQL
1 2 (6.06%) SQL Server 2008
Development Applications
1 1 (3.03%) Visual Studio
General
1 8 (24.24%) Telecoms
2 4 (12.12%) Finance
3 1 (3.03%) Retail
3 1 (3.03%) Legal
3 1 (3.03%) Back Office
Job Titles
1 10 (30.30%) Analyst
2 6 (18.18%) Service Manager
3 5 (15.15%) Technical Support
4 4 (12.12%) Support Analyst
4 4 (12.12%) Service Analyst
4 4 (12.12%) IT Auditor
4 4 (12.12%) Services Delivery Analyst
4 4 (12.12%) Auditor
5 3 (9.09%) Web Analyst
5 3 (9.09%) Service Assurance Manager
5 3 (9.09%) Development Analyst
5 3 (9.09%) Development Support Analyst
5 3 (9.09%) Web Support Analyst
6 2 (6.06%) Business Analyst
6 2 (6.06%) IT Manager
6 2 (6.06%) Senior Manager
6 2 (6.06%) Infrastructure Engineer
6 2 (6.06%) Change Manager
6 2 (6.06%) Senior Service Manager
7 1 (3.03%) Technical Tester
Libraries, Frameworks & Software Standards
1 2 (6.06%) HTML
1 2 (6.06%) CSS
Miscellaneous
1 5 (15.15%) Blackberry
Operating Systems
1 12 (36.36%) Windows
2 5 (15.15%) Windows Server 2008
2 5 (15.15%) Windows Server 2003
3 4 (12.12%) UNIX
4 3 (9.09%) Linux
5 2 (6.06%) Windows XP
5 2 (6.06%) Debian
6 1 (3.03%) Windows Server 2012
6 1 (3.03%) Windows 7
Processes & Methodologies
1 32 (96.97%) ITIL
2 31 (93.94%) Service Management
3 11 (33.33%) Service Delivery
4 8 (24.24%) ITIL V3
5 7 (21.21%) Project Management
6 5 (15.15%) CRM
7 4 (12.12%) E-Commerce
7 4 (12.12%) Systems Analysis
8 3 (9.09%) Business Analysis
8 3 (9.09%) Web Development
8 3 (9.09%) Problem Management
8 3 (9.09%) Migration
8 3 (9.09%) Stakeholder Management
8 3 (9.09%) Root Cause Analysis
9 2 (6.06%) PRINCE2
9 2 (6.06%) Change Management
9 2 (6.06%) Risk Management
9 2 (6.06%) Project Planning
9 2 (6.06%) Strategic Planning
10 1 (3.03%) Time Management
Programming Languages
1 4 (12.12%) SQL
2 3 (9.09%) Perl
3 2 (6.06%) JavaScript
3 2 (6.06%) VBScript
3 2 (6.06%) PowerShell
4 1 (3.03%) C#
4 1 (3.03%) PHP
Qualifications
1 10 (30.30%) ITIL Certification
2 6 (18.18%) Degree
3 5 (15.15%) HNC
4 4 (12.12%) CISA
5 3 (9.09%) VMware Certified Professional (VCP)
5 3 (9.09%) Microsoft Certification
5 3 (9.09%) MCSE
6 1 (3.03%) SC Cleared
6 1 (3.03%) Security Cleared
6 1 (3.03%) ISEB
6 1 (3.03%) Cisco Certification
6 1 (3.03%) CCIE
6 1 (3.03%) CCNP
Quality Assurance & Compliance
1 11 (33.33%) SLA
System Software
1 5 (15.15%) Hyper-V
2 2 (6.06%) vSphere
2 2 (6.06%) VMware ESXi
2 2 (6.06%) vCloud
2 2 (6.06%) Squid
3 1 (3.03%) VMware Workstation
3 1 (3.03%) VMware Infrastructure
3 1 (3.03%) XenDesktop
3 1 (3.03%) Active Directory
Systems Management
1 2 (6.06%) Backup Exec
1 2 (6.06%) WSUS
1 2 (6.06%) SCCM
2 1 (3.03%) SCOM
2 1 (3.03%) Cisco UCCX
Vendors
1 13 (39.39%) Microsoft
2 5 (15.15%) Oracle
3 4 (12.12%) ServiceNow
4 3 (9.09%) VMware
4 3 (9.09%) Citrix
5 2 (6.06%) HP
5 2 (6.06%) EMC
5 2 (6.06%) Symantec
5 2 (6.06%) Red Hat
5 2 (6.06%) ProCurve
6 1 (3.03%) NetApp
6 1 (3.03%) Cisco
Manchester, Lancashire
Outsourcery Hosting Ltd
Salary: From £23,000 to £27,000 per annum plus Bonus, Pension and Benefits.
Posted: 23 days ago