The table below looks at the statistics for ITSM skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 167 184 173
Rank change year-on-year
+17 -11
Permanent jobs citing ITSM 19 6 6
As % of all permanent IT jobs located in Manchester 0.49% 0.15% 0.16%
As % of the Processes & Methodologies category 0.56% 0.18% 0.20%
Number of salaries quoted 13 6 5
Average salary £30,000 £49,750 £30,000
Average salary % change year-on-year
-39.69% +65.83%
90% offered a salary of more than £26,500 £28,750 £28,500
10% offered a salary of more than £58,200 £73,250 £40,000
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3365 3414 3057
As % of all permanent IT jobs located in Manchester 86.68% 83.94% 79.14%
Number of salaries quoted 2818 2745 2631
Average salary £42,500 £40,000 £38,500
Average salary % change year-on-year
+6.25% +3.89%
90% offered a salary of more than £29,000 £26,500 £27,000
10% offered a salary of more than £60,000 £55,000 £57,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Manchester region.

ITSM Salary Trend in Manchester

ITSM
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing ITSM across the Manchester region over the 3 months to 31 August 2015.

ITSM Salary Histogram in Manchester

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 31 August 2015, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 39 (100.00%) Service Management
2 32 (82.05%) ITIL
3 17 (43.59%) Data Centre
4 14 (35.90%) ServiceNow
4 14 (35.90%) Analytical Skills
4 14 (35.90%) Microsoft
5 12 (30.77%) Continuous Improvement
6 11 (28.21%) Service Delivery
7 10 (25.64%) Management Information System
7 10 (25.64%) Oracle
7 10 (25.64%) Degree
8 8 (20.51%) SharePoint
9 7 (17.95%) Finance
9 7 (17.95%) Windows
9 7 (17.95%) MS Excel
9 7 (17.95%) Configuration Management
9 7 (17.95%) Business Intelligence
9 7 (17.95%) SLA
9 7 (17.95%) COBIT
9 7 (17.95%) Performance Management
10 6 (15.38%) Test Strategy
10 6 (15.38%) Portfolio Management
10 6 (15.38%) Law
10 6 (15.38%) Change Management
10 6 (15.38%) TOGAF
10 6 (15.38%) Business Analysis
10 6 (15.38%) FrontRange
10 6 (15.38%) IT Governance
11 5 (12.82%) Project Management
11 5 (12.82%) MS Office

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 31 August 2015, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (20.51%) SharePoint
2 4 (10.26%) MS Exchange
3 3 (7.69%) SharePoint 2013
4 1 (2.56%) Exchange Server 2013
4 1 (2.56%) Apache Spark
4 1 (2.56%) IIS
4 1 (2.56%) SAS
4 1 (2.56%) Lync
4 1 (2.56%) Exchange Server 2010
4 1 (2.56%) Apache Pig
Applications
1 7 (17.95%) MS Excel
2 5 (12.82%) MS Office
3 1 (2.56%) Acrobat
3 1 (2.56%) MS PowerPoint
Business Applications
1 4 (10.26%) Oracle Applications
2 1 (2.56%) assyst
Cloud Services
1 1 (2.56%) Office 365
Communications & Networking
1 4 (10.26%) TCP/IP
1 4 (10.26%) SAN
2 2 (5.13%) VPN
2 2 (5.13%) DNS
2 2 (5.13%) Firewall
2 2 (5.13%) DHCP
2 2 (5.13%) NAS
3 1 (2.56%) Wireless
3 1 (2.56%) IPsec
3 1 (2.56%) Internet
Database & Business Intelligence
1 4 (10.26%) SQL Server
2 3 (7.69%) SQL Server Reporting Services
2 3 (7.69%) SQL Server Integration Services
2 3 (7.69%) QlikView
2 3 (7.69%) SQL Server Analysis Services
2 3 (7.69%) Oracle BI EE
3 2 (5.13%) Oracle Database
4 1 (2.56%) MySQL
4 1 (2.56%) Crystal Reports
4 1 (2.56%) Data Mining
4 1 (2.56%) Hadoop
4 1 (2.56%) NoSQL
4 1 (2.56%) HBase
4 1 (2.56%) Big Data
Development Applications
1 3 (7.69%) Visual Studio
General
1 7 (17.95%) Finance
2 6 (15.38%) Law
3 1 (2.56%) Banking
3 1 (2.56%) Investment Banking
3 1 (2.56%) Telecoms
Job Titles
1 9 (23.08%) Analyst
2 8 (20.51%) Consultant
3 6 (15.38%) Management Consultant
3 6 (15.38%) Service Management Consultant
4 5 (12.82%) Service Desk Team Leader
4 5 (12.82%) Service Manager
4 5 (12.82%) Team Leader
5 4 (10.26%) Service Desk Analyst
5 4 (10.26%) Support Analyst
5 4 (10.26%) Service Analyst
6 3 (7.69%) Administrator
6 3 (7.69%) Web Analyst
6 3 (7.69%) Data Manager
6 3 (7.69%) Data Analytics Manager
7 2 (5.13%) Infrastructure Operations Manager
7 2 (5.13%) Web Support Analyst
7 2 (5.13%) Development Analyst
7 2 (5.13%) Senior Service Management Consultant
7 2 (5.13%) Storage Administrator
7 2 (5.13%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 3 (7.69%) HTML
1 3 (7.69%) .NET
1 3 (7.69%) ASP.NET
1 3 (7.69%) CSS
1 3 (7.69%) Web Services
1 3 (7.69%) XML
2 2 (5.13%) Middleware
2 2 (5.13%) jQuery
Miscellaneous
1 17 (43.59%) Data Centre
2 14 (35.90%) Analytical Skills
3 10 (25.64%) Management Information System
4 3 (7.69%) NHS
4 3 (7.69%) Blackberry
5 2 (5.13%) Clustering
5 2 (5.13%) Computer Science
5 2 (5.13%) CMDB
5 2 (5.13%) iPhone
5 2 (5.13%) Visualisation
6 1 (2.56%) User Experience
6 1 (2.56%) Statistics
6 1 (2.56%) Client/Server
Operating Systems
1 7 (17.95%) Windows
2 4 (10.26%) UNIX
3 3 (7.69%) Solaris
3 3 (7.69%) Linux
4 2 (5.13%) Windows Server 2003
4 2 (5.13%) Android
4 2 (5.13%) Windows Server 2008
4 2 (5.13%) AIX
5 1 (2.56%) Windows 7
Processes & Methodologies
1 39 (100.00%) Service Management
2 32 (82.05%) ITIL
3 12 (30.77%) Continuous Improvement
4 11 (28.21%) Service Delivery
5 7 (17.95%) Business Intelligence
5 7 (17.95%) Configuration Management
5 7 (17.95%) Performance Management
6 6 (15.38%) IT Governance
6 6 (15.38%) Business Analysis
6 6 (15.38%) Change Management
6 6 (15.38%) TOGAF
6 6 (15.38%) Test Strategy
6 6 (15.38%) Portfolio Management
7 5 (12.82%) Project Management
8 4 (10.26%) PRINCE2
8 4 (10.26%) Disaster Recovery
8 4 (10.26%) Data Management
8 4 (10.26%) Incident Management
8 4 (10.26%) Problem Management
8 4 (10.26%) Release Management
Programming Languages
1 5 (12.82%) SQL
2 3 (7.69%) C#
2 3 (7.69%) JavaScript
2 3 (7.69%) VB
3 1 (2.56%) Python
3 1 (2.56%) MATLAB
3 1 (2.56%) Lua
3 1 (2.56%) R
3 1 (2.56%) C
3 1 (2.56%) Java
3 1 (2.56%) T-SQL
Qualifications
1 10 (25.64%) Degree
2 3 (7.69%) MCITP
2 3 (7.69%) MCSE
2 3 (7.69%) Microsoft Certification
3 2 (5.13%) MCSA
4 1 (2.56%) CISSP
4 1 (2.56%) PRINCE2 Certification
4 1 (2.56%) CISA
4 1 (2.56%) CISM
4 1 (2.56%) MOS
Quality Assurance & Compliance
1 7 (17.95%) SLA
1 7 (17.95%) COBIT
2 2 (5.13%) ISO/IEC 27001
3 1 (2.56%) PCI DSS
System Software
1 4 (10.26%) VMware Infrastructure
2 3 (7.69%) Active Directory
3 2 (5.13%) Firmware
3 2 (5.13%) Microsoft Virtual Server
4 1 (2.56%) Hyper-V
Systems Management
1 2 (5.13%) WSUS
1 2 (5.13%) SCCM
2 1 (2.56%) Ganglia
2 1 (2.56%) Netcool
Vendors
1 14 (35.90%) Microsoft
1 14 (35.90%) ServiceNow
2 10 (25.64%) Oracle
3 6 (15.38%) FrontRange
4 4 (10.26%) VMware
4 4 (10.26%) Hitachi
5 2 (5.13%) Red Hat
5 2 (5.13%) webMethods
5 2 (5.13%) Cisco
5 2 (5.13%) Sun
5 2 (5.13%) HP
5 2 (5.13%) EMC
5 2 (5.13%) Citrix
5 2 (5.13%) BMC
5 2 (5.13%) CA
6 1 (2.56%) Adobe
Stockport, Cheshire
Applause IT Innovation
Salary: £28000 - £35000 per annum + benefits
Posted: 9 hours ago
Manchester, Lancashire
Premier IT
Salary: £40000 - £50000 per annum + benefits
Posted: 3 days ago
Manchester, Lancashire
The Co-operative Group
Salary: From £38,500 to £48,000 per annum & excellent benefits
Posted: 24 days ago