The first table below looks at the demand for ITSM skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Manchester region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 175 177 174
Rank change year-on-year
+2 -3
Permanent jobs citing ITSM 8 7 2
As % of all permanent IT jobs located in Manchester 0.20% 0.17% 0.053%
As % of the Processes & Methodologies category 0.25% 0.22% 0.067%
Number of salaries quoted 8 7 2
Average salary £49,750 £27,500 £44,000
Average salary % change year-on-year
+80.90% -37.50%
90% offered a salary of more than £30,250 £27,500 £27,200
10% offered a salary of more than £72,550 £34,000 £60,800
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3250 3219 2990
As % of all permanent IT jobs located in Manchester 81.03% 78.47% 78.83%
Number of salaries quoted 2633 2757 2625
Average salary £40,000 £37,500 £36,500
Average salary % change year-on-year
+6.66% +2.73%
90% offered a salary of more than £26,000 £27,500 £26,000
10% offered a salary of more than £56,500 £55,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
North West

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Manchester region.

ITSM Salary Trend in Manchester

ITSM
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing ITSM across the Manchester region over the 3 months to 30 July 2014.

ITSM Salary Histogram in Manchester

ITSM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 1 £40,000 -
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 30 July 2014, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 20 (86.96%) ITIL
1 20 (86.96%) Service Management
2 9 (39.13%) ITIL Certification
3 7 (30.43%) Microsoft
4 6 (26.09%) SharePoint
4 6 (26.09%) SLA
5 5 (21.74%) Service Delivery
5 5 (21.74%) Finance
6 4 (17.39%) E-Commerce
6 4 (17.39%) Linux
6 4 (17.39%) Systems Analysis
6 4 (17.39%) ServiceNow
7 3 (13.04%) Business Analysis
7 3 (13.04%) GIS
7 3 (13.04%) Problem Management
7 3 (13.04%) Web Development
7 3 (13.04%) SQL
7 3 (13.04%) Microsoft Certification
7 3 (13.04%) Change Management
8 2 (8.70%) VMware
8 2 (8.70%) MySQL
8 2 (8.70%) Perl
8 2 (8.70%) MCSE
8 2 (8.70%) Windows
8 2 (8.70%) Solaris
8 2 (8.70%) TCP/IP
8 2 (8.70%) DNS
8 2 (8.70%) Business Development
8 2 (8.70%) Telecoms
8 2 (8.70%) ITIL V3

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 30 July 2014, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (26.09%) SharePoint
2 2 (8.70%) Lync
3 1 (4.35%) SharePoint 2013
3 1 (4.35%) Exchange Server 2013
3 1 (4.35%) Exchange Server 2010
3 1 (4.35%) SharePoint Server
3 1 (4.35%) SharePoint 2010
3 1 (4.35%) Exchange Server 2007
3 1 (4.35%) MS Exchange
3 1 (4.35%) Apache
3 1 (4.35%) Blackberry Enterprise Server
Applications
1 1 (4.35%) MS Excel
Business Applications
1 1 (4.35%) Dynamics CRM
Cloud Services
1 1 (4.35%) SaaS
Communications & Networking
1 2 (8.70%) TCP/IP
1 2 (8.70%) DNS
2 1 (4.35%) Wireless Security
2 1 (4.35%) iSCSI
2 1 (4.35%) LAN
2 1 (4.35%) WAN
2 1 (4.35%) DHCP
2 1 (4.35%) Wireless
2 1 (4.35%) SAN
2 1 (4.35%) Internet
Database & Business Intelligence
1 2 (8.70%) MySQL
2 1 (4.35%) Relational Database
General
1 5 (21.74%) Finance
2 2 (8.70%) Telecoms
Job Titles
1 10 (43.48%) Analyst
2 4 (17.39%) Service Analyst
2 4 (17.39%) Support Analyst
2 4 (17.39%) Service Manager
2 4 (17.39%) Services Delivery Analyst
3 3 (13.04%) Development Analyst
3 3 (13.04%) Development Support Analyst
3 3 (13.04%) Web Analyst
3 3 (13.04%) Web Support Analyst
4 2 (8.70%) Change Manager
4 2 (8.70%) Infrastructure Manager
4 2 (8.70%) Problem Manager
4 2 (8.70%) Infrastructure Services Manager
5 1 (4.35%) Change and Release Analyst
5 1 (4.35%) Service Assurance Manager
5 1 (4.35%) Software Support Analyst
5 1 (4.35%) Change Analyst
5 1 (4.35%) 3rd Line Support Engineer
5 1 (4.35%) Infrastructure Engineer
5 1 (4.35%) Release Analyst
Libraries, Frameworks & Software Standards
1 1 (4.35%) HTML
1 1 (4.35%) CSS
Miscellaneous
1 3 (13.04%) GIS
2 1 (4.35%) Open Source
2 1 (4.35%) Management Information System
2 1 (4.35%) Blackberry
Operating Systems
1 4 (17.39%) Linux
2 2 (8.70%) Windows
2 2 (8.70%) Solaris
3 1 (4.35%) Windows Server 2008
3 1 (4.35%) Windows XP
3 1 (4.35%) UNIX
3 1 (4.35%) Debian
Processes & Methodologies
1 20 (86.96%) ITIL
1 20 (86.96%) Service Management
2 5 (21.74%) Service Delivery
3 4 (17.39%) E-Commerce
3 4 (17.39%) Systems Analysis
4 3 (13.04%) Business Analysis
4 3 (13.04%) Problem Management
4 3 (13.04%) Web Development
4 3 (13.04%) Change Management
5 2 (8.70%) Business Development
5 2 (8.70%) ITIL V3
5 2 (8.70%) Network Design
6 1 (4.35%) Strategic Planning
6 1 (4.35%) Project Planning
6 1 (4.35%) Capacity Planning
6 1 (4.35%) Time Management
6 1 (4.35%) CRM
6 1 (4.35%) PRINCE2
6 1 (4.35%) Migration
6 1 (4.35%) Stakeholder Management
Programming Languages
1 3 (13.04%) SQL
2 2 (8.70%) Perl
3 1 (4.35%) PowerShell
3 1 (4.35%) PHP
3 1 (4.35%) JavaScript
3 1 (4.35%) VBScript
Qualifications
1 9 (39.13%) ITIL Certification
2 3 (13.04%) Microsoft Certification
3 2 (8.70%) MCSE
3 2 (8.70%) VMware Certified Professional (VCP)
3 2 (8.70%) ITIL Foundation Certificate
4 1 (4.35%) Degree
4 1 (4.35%) CCIE
4 1 (4.35%) CCNP
4 1 (4.35%) Cisco Certification
4 1 (4.35%) HNC
Quality Assurance & Compliance
1 6 (26.09%) SLA
System Software
1 1 (4.35%) vCloud
1 1 (4.35%) Squid
1 1 (4.35%) vSphere
1 1 (4.35%) VMware ESXi
1 1 (4.35%) VMware Infrastructure
1 1 (4.35%) Active Directory
1 1 (4.35%) VMware Workstation
Systems Management
1 1 (4.35%) Cisco UCCX
1 1 (4.35%) WSUS
1 1 (4.35%) SCCM
1 1 (4.35%) Backup Exec
Vendors
1 7 (30.43%) Microsoft
2 4 (17.39%) ServiceNow
3 2 (8.70%) VMware
4 1 (4.35%) ProCurve
4 1 (4.35%) HP
4 1 (4.35%) EMC
4 1 (4.35%) Citrix
4 1 (4.35%) Cisco
4 1 (4.35%) NetApp
4 1 (4.35%) Red Hat
4 1 (4.35%) Symantec
Manchester, Lancashire
The Co-operative Group
Salary: From £28,633 to £35,791 per annum + benefits
Posted: Yesterday