The table below looks at the statistics for ITSM skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 185 155 171
Rank change year-on-year
-30 +16
Permanent jobs citing ITSM 10 11 28
As % of all permanent IT jobs located in Manchester 0.24% 0.29% 0.65%
As % of the Processes & Methodologies category 0.29% 0.37% 0.82%
Number of salaries quoted 8 8 14
Average salary £38,500 £30,000 £37,000
Average salary % change year-on-year
+28.33% -18.91%
90% offered a salary of more than £28,800 £25,000 £35,000
10% offered a salary of more than £48,250 £35,750 £66,750
UK excluding London average salary £39,000 £45,000 £42,500
% change year-on-year
-13.33% +5.88%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3439 3009 3433
As % of all permanent IT jobs located in Manchester 81.90% 80.13% 79.27%
Number of salaries quoted 2952 2579 3066
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £60,900 £55,000 £51,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Manchester region.

ITSM Salary Trend in Manchester

ITSM
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing ITSM across the Manchester region over the 3 months to 22 December 2014.

ITSM Salary Histogram in Manchester

ITSM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 1 £38,500 -
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 22 December 2014, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 13 (100.00%) Service Management
2 11 (84.62%) ITIL
3 6 (46.15%) Finance
4 4 (30.77%) Supplier Management
4 4 (30.77%) Linux
4 4 (30.77%) Service Delivery
4 4 (30.77%) ITIL Certification
5 3 (23.08%) ITIL Foundation Certificate
5 3 (23.08%) Windows
6 2 (15.38%) Telecoms
6 2 (15.38%) Solaris
6 2 (15.38%) Relational Database
6 2 (15.38%) Internet
6 2 (15.38%) Microsoft
6 2 (15.38%) Project Management
6 2 (15.38%) PRINCE2
6 2 (15.38%) UNIX
7 1 (7.69%) MCP
7 1 (7.69%) Perl
7 1 (7.69%) MySQL
7 1 (7.69%) MS Office
7 1 (7.69%) Web Services
7 1 (7.69%) Apache
7 1 (7.69%) MS Excel
7 1 (7.69%) Windows XP
7 1 (7.69%) TCP/IP
7 1 (7.69%) DNS
7 1 (7.69%) RDBMS
7 1 (7.69%) SLA
7 1 (7.69%) Change Management

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 22 December 2014, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) Apache
1 1 (7.69%) Blackberry Enterprise Server
Applications
1 1 (7.69%) MS Office
1 1 (7.69%) MS Excel
Communications & Networking
1 2 (15.38%) Internet
2 1 (7.69%) Extranet
2 1 (7.69%) TCP/IP
2 1 (7.69%) DNS
Database & Business Intelligence
1 2 (15.38%) Relational Database
2 1 (7.69%) MySQL
2 1 (7.69%) RDBMS
General
1 6 (46.15%) Finance
2 2 (15.38%) Telecoms
3 1 (7.69%) Law
3 1 (7.69%) Legal
Job Titles
1 8 (61.54%) Service Manager
2 3 (23.08%) Delivery Manager
2 3 (23.08%) Services Delivery Manager
3 2 (15.38%) Infrastructure Manager
3 2 (15.38%) IT Services Manager
3 2 (15.38%) Infrastructure Services Manager
4 1 (7.69%) Configuration Analyst
4 1 (7.69%) Service Desk Manager
4 1 (7.69%) Linux Systems Administrator
4 1 (7.69%) Linux Administrator
4 1 (7.69%) Transition Manager
4 1 (7.69%) Change Manager
4 1 (7.69%) UNIX Systems Administrator
4 1 (7.69%) Team Leader
4 1 (7.69%) UNIX Administrator
4 1 (7.69%) Change Analyst
4 1 (7.69%) Help Desk Manager
4 1 (7.69%) Analyst
4 1 (7.69%) Systems Administrator
4 1 (7.69%) Administrator
Libraries, Frameworks & Software Standards
1 1 (7.69%) Web Services
Miscellaneous
1 1 (7.69%) Blackberry
1 1 (7.69%) Management Information System
1 1 (7.69%) Life Science
1 1 (7.69%) CMDB
1 1 (7.69%) Open Source
1 1 (7.69%) Analytical Skills
Operating Systems
1 4 (30.77%) Linux
2 3 (23.08%) Windows
3 2 (15.38%) Solaris
3 2 (15.38%) UNIX
4 1 (7.69%) Windows XP
4 1 (7.69%) Windows 7
4 1 (7.69%) Apple iOS
Processes & Methodologies
1 13 (100.00%) Service Management
2 11 (84.62%) ITIL
3 4 (30.77%) Service Delivery
3 4 (30.77%) Supplier Management
4 2 (15.38%) PRINCE2
4 2 (15.38%) Project Management
5 1 (7.69%) Configuration Management
5 1 (7.69%) Business Development
5 1 (7.69%) Problem Management
5 1 (7.69%) Capacity Planning
5 1 (7.69%) Transition Management
5 1 (7.69%) Performance Monitoring
5 1 (7.69%) People Management
5 1 (7.69%) Change Management
5 1 (7.69%) Agile Software Development
5 1 (7.69%) Document Management
Programming Languages
1 1 (7.69%) Perl
1 1 (7.69%) Shell Script
Qualifications
1 4 (30.77%) ITIL Certification
2 3 (23.08%) ITIL Foundation Certificate
3 1 (7.69%) MCDST
3 1 (7.69%) Degree
3 1 (7.69%) MCP
3 1 (7.69%) ISEB
3 1 (7.69%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 1 (7.69%) VMware Infrastructure
Vendors
1 2 (15.38%) Microsoft
2 1 (7.69%) Citrix
2 1 (7.69%) VMware