The table below looks at the statistics for ITSM skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 150 174 183
Rank change year-on-year
+24 +9
Permanent jobs citing ITSM 22 15 4
As % of all permanent IT jobs located in Manchester 0.67% 0.39% 0.097%
As % of the Processes & Methodologies category 0.80% 0.47% 0.12%
Number of salaries quoted 13 12 4
Average salary £47,500 £34,750 £27,500
Average salary % change year-on-year
+36.69% +26.36%
90% offered a salary of more than £30,200 £30,250 £21,550
10% offered a salary of more than £68,300 £55,875 £29,250
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
2753 3171 3320
As % of all permanent IT jobs located in Manchester 83.83% 83.10% 80.86%
Number of salaries quoted 2263 2592 2877
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £26,500 £27,500
10% offered a salary of more than £57,500 £50,500 £55,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Manchester region.

ITSM Salary Trend in Manchester

ITSM
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing ITSM across the Manchester region over the 3 months to 22 May 2015.

ITSM Salary Histogram in Manchester

ITSM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford - 4 £47,500 - 1
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 22 May 2015, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 28 (100.00%) Service Management
2 20 (71.43%) ITIL
3 12 (42.86%) Analytical Skills
4 11 (39.29%) ServiceNow
4 11 (39.29%) Microsoft
5 10 (35.71%) Continuous Improvement
6 9 (32.14%) Service Delivery
7 7 (25.00%) Business Analysis
8 6 (21.43%) Management Information System
8 6 (21.43%) Business Intelligence
8 6 (21.43%) Windows
8 6 (21.43%) SharePoint
8 6 (21.43%) Oracle
8 6 (21.43%) Degree
8 6 (21.43%) Finance
9 5 (17.86%) Data Management
9 5 (17.86%) MS Office
9 5 (17.86%) PRINCE2
9 5 (17.86%) Microsoft Certification
9 5 (17.86%) Line Management
9 5 (17.86%) Data Analytics
9 5 (17.86%) Analytics
10 4 (14.29%) Change Control
10 4 (14.29%) Project Management
10 4 (14.29%) SLA
10 4 (14.29%) NHS
10 4 (14.29%) MCSE
10 4 (14.29%) MS Excel
10 4 (14.29%) ASP.NET
10 4 (14.29%) SQL Server

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 22 May 2015, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 6 (21.43%) SharePoint
2 3 (10.71%) MS Exchange
2 3 (10.71%) SharePoint 2013
3 1 (3.57%) SAS
3 1 (3.57%) Blackberry Enterprise Server
3 1 (3.57%) Lync
3 1 (3.57%) Exchange Server 2010
3 1 (3.57%) Apache Spark
3 1 (3.57%) Exchange Server 2013
3 1 (3.57%) Apache Pig
Applications
1 5 (17.86%) MS Office
2 4 (14.29%) MS Excel
3 2 (7.14%) Acrobat
4 1 (3.57%) MS PowerPoint
Business Applications
1 2 (7.14%) Oracle Applications
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 2 (7.14%) Internet
1 2 (7.14%) SAN
1 2 (7.14%) Wireless
1 2 (7.14%) VPN
2 1 (3.57%) Extranet
Database & Business Intelligence
1 4 (14.29%) SQL Server
1 4 (14.29%) SQL Server Reporting Services
1 4 (14.29%) SQL Server Integration Services
1 4 (14.29%) QlikView
1 4 (14.29%) SQL Server Analysis Services
1 4 (14.29%) Oracle BI EE
2 1 (3.57%) Hadoop
2 1 (3.57%) Data Mining
2 1 (3.57%) HBase
2 1 (3.57%) Big Data
2 1 (3.57%) NoSQL
Development Applications
1 3 (10.71%) Visual Studio
General
1 6 (21.43%) Finance
2 2 (7.14%) Law
3 1 (3.57%) Legal
3 1 (3.57%) Publishing
3 1 (3.57%) Investment Banking
3 1 (3.57%) Banking
3 1 (3.57%) Back Office
3 1 (3.57%) Telecoms
Job Titles
1 7 (25.00%) Service Manager
1 7 (25.00%) Analyst
2 5 (17.86%) Support Analyst
3 4 (14.29%) Data Analytics Manager
3 4 (14.29%) Consultant
3 4 (14.29%) Data Manager
3 4 (14.29%) IT Services Manager
4 3 (10.71%) Web Analyst
5 2 (7.14%) IT Support
5 2 (7.14%) Development Analyst
5 2 (7.14%) Management Consultant
5 2 (7.14%) Senior Consultant
5 2 (7.14%) Service Analyst
5 2 (7.14%) Server Administrator
5 2 (7.14%) Senior Management Consultant
5 2 (7.14%) Administrator
5 2 (7.14%) Service Management Consultant
5 2 (7.14%) Senior Service Management Consultant
5 2 (7.14%) Storage Administrator
5 2 (7.14%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 4 (14.29%) ASP.NET
1 4 (14.29%) .NET
2 3 (10.71%) HTML
2 3 (10.71%) CSS
2 3 (10.71%) Web Services
2 3 (10.71%) XML
3 2 (7.14%) jQuery
Miscellaneous
1 12 (42.86%) Analytical Skills
2 6 (21.43%) Management Information System
3 4 (14.29%) NHS
4 3 (10.71%) iPhone
4 3 (10.71%) Computer Science
4 3 (10.71%) Blackberry
5 2 (7.14%) Visualisation
5 2 (7.14%) Statistics
5 2 (7.14%) CMDB
6 1 (3.57%) User Experience
Operating Systems
1 6 (21.43%) Windows
2 3 (10.71%) Android
2 3 (10.71%) Windows 7
3 1 (3.57%) Windows XP
3 1 (3.57%) Apple iOS
Processes & Methodologies
1 28 (100.00%) Service Management
2 20 (71.43%) ITIL
3 10 (35.71%) Continuous Improvement
4 9 (32.14%) Service Delivery
5 7 (25.00%) Business Analysis
6 6 (21.43%) Business Intelligence
7 5 (17.86%) Data Management
7 5 (17.86%) PRINCE2
7 5 (17.86%) Line Management
7 5 (17.86%) Data Analytics
7 5 (17.86%) Analytics
8 4 (14.29%) Change Control
8 4 (14.29%) Project Management
8 4 (14.29%) Data Analysis
8 4 (14.29%) Predictive Analytics
9 3 (10.71%) Web Development
9 3 (10.71%) Problem Management
9 3 (10.71%) Cost-Benefit Analysis
9 3 (10.71%) Change Management
9 3 (10.71%) Document Management
Programming Languages
1 4 (14.29%) VB
1 4 (14.29%) C#
2 3 (10.71%) JavaScript
3 1 (3.57%) Python
3 1 (3.57%) C
3 1 (3.57%) SQL
3 1 (3.57%) Java
3 1 (3.57%) MATLAB
3 1 (3.57%) R
Qualifications
1 6 (21.43%) Degree
2 5 (17.86%) Microsoft Certification
3 4 (14.29%) MCSE
3 4 (14.29%) MCITP
4 2 (7.14%) MCSA
4 2 (7.14%) MOS
5 1 (3.57%) MCDST
5 1 (3.57%) CISSP
5 1 (3.57%) MCP
5 1 (3.57%) CISM
5 1 (3.57%) PRINCE2 Certification
5 1 (3.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (14.29%) SLA
2 2 (7.14%) COBIT
System Software
1 3 (10.71%) VMware Infrastructure
2 2 (7.14%) Firmware
2 2 (7.14%) Active Directory
2 2 (7.14%) Microsoft Virtual Server
3 1 (3.57%) Hyper-V
Systems Management
1 1 (3.57%) Ganglia
1 1 (3.57%) Netcool
Vendors
1 11 (39.29%) ServiceNow
1 11 (39.29%) Microsoft
2 6 (21.43%) Oracle
3 3 (10.71%) VMware
4 2 (7.14%) BMC
4 2 (7.14%) CA
4 2 (7.14%) Hitachi
4 2 (7.14%) Adobe
4 2 (7.14%) HP
4 2 (7.14%) FrontRange
5 1 (3.57%) Citrix
Manchester
Williams and Glyn
Posted: 6 hours ago
Manchester
Williams and Glyn
Posted: 7 hours ago
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: From £21,000 to £27,000 per annum plus Bonus, Pension and Benefits
Posted: 10 days ago