The table below looks at the statistics for ITSM skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 172 172 196
Rank change year-on-year
0 +24
Permanent jobs citing ITSM 13 15 4
As % of all permanent IT jobs located in Manchester 0.37% 0.38% 0.095%
As % of the Processes & Methodologies category 0.44% 0.46% 0.12%
Number of salaries quoted 8 12 4
Average salary £47,500 £34,750 £40,000
Average salary % change year-on-year
+36.69% -13.12%
90% offered a salary of more than £27,000 £30,250 £21,550
10% offered a salary of more than £48,250 £41,125 £57,750
UK excluding London average salary £42,983 £50,000 £45,000
% change year-on-year
-14.03% +11.11%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
2938 3292 3390
As % of all permanent IT jobs located in Manchester 82.81% 83.41% 80.77%
Number of salaries quoted 2422 2698 2892
Average salary £40,000 £40,000 £37,000
Average salary % change year-on-year
- +8.10%
90% offered a salary of more than £27,500 £26,500 £26,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Manchester region.

ITSM Salary Trend in Manchester

ITSM
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing ITSM across the Manchester region over the 3 months to 1 May 2015.

ITSM Salary Histogram in Manchester

ITSM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford - 4 £47,500 -
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 1 May 2015, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 22 (100.00%) Service Management
2 18 (81.82%) ITIL
3 9 (40.91%) Microsoft
4 8 (36.36%) Finance
4 8 (36.36%) Service Delivery
5 7 (31.82%) Windows
5 7 (31.82%) Business Analysis
6 6 (27.27%) ServiceNow
6 6 (27.27%) Analytical Skills
6 6 (27.27%) PRINCE2
7 5 (22.73%) Microsoft Certification
7 5 (22.73%) Project Management
7 5 (22.73%) Continuous Improvement
8 4 (18.18%) Change Control
8 4 (18.18%) Data Analytics
8 4 (18.18%) Analytics
8 4 (18.18%) SQL Server Analysis Services
8 4 (18.18%) Oracle BI EE
8 4 (18.18%) Line Management
8 4 (18.18%) MCITP
8 4 (18.18%) SQL Server Integration Services
8 4 (18.18%) Degree
8 4 (18.18%) Predictive Analytics
8 4 (18.18%) QlikView
8 4 (18.18%) Data Management
8 4 (18.18%) SQL Server Reporting Services
8 4 (18.18%) Data Analysis
8 4 (18.18%) NHS
8 4 (18.18%) Management Information System
8 4 (18.18%) Business Intelligence

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 1 May 2015, IT jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.64%) SharePoint
1 3 (13.64%) SharePoint 2013
2 2 (9.09%) MS Exchange
3 1 (4.55%) Blackberry Enterprise Server
Applications
1 3 (13.64%) MS Office
2 2 (9.09%) Acrobat
2 2 (9.09%) MS Excel
Communications & Networking
1 2 (9.09%) Internet
1 2 (9.09%) Wireless
1 2 (9.09%) VPN
1 2 (9.09%) SAN
2 1 (4.55%) Extranet
Database & Business Intelligence
1 4 (18.18%) SQL Server Analysis Services
1 4 (18.18%) Oracle BI EE
1 4 (18.18%) SQL Server Integration Services
1 4 (18.18%) QlikView
1 4 (18.18%) SQL Server Reporting Services
1 4 (18.18%) SQL Server
2 1 (4.55%) RDBMS
2 1 (4.55%) Relational Database
Development Applications
1 3 (13.64%) Visual Studio
General
1 8 (36.36%) Finance
2 1 (4.55%) Back Office
2 1 (4.55%) Telecoms
2 1 (4.55%) Law
2 1 (4.55%) Legal
2 1 (4.55%) Publishing
Job Titles
1 7 (31.82%) Service Manager
2 5 (22.73%) Analyst
2 5 (22.73%) Support Analyst
3 4 (18.18%) Data Analytics Manager
3 4 (18.18%) Data Manager
3 4 (18.18%) IT Services Manager
4 3 (13.64%) Web Analyst
5 2 (9.09%) Development Analyst
5 2 (9.09%) IT Support
5 2 (9.09%) Web Support Analyst
5 2 (9.09%) Senior Storage Administrator
5 2 (9.09%) Server Administrator
5 2 (9.09%) Storage Administrator
5 2 (9.09%) Administrator
5 2 (9.09%) Services Delivery Manager
5 2 (9.09%) IT Support Analyst
5 2 (9.09%) Delivery Manager
6 1 (4.55%) Team Leader
6 1 (4.55%) 2nd Line Support
6 1 (4.55%) Web Developer
Libraries, Frameworks & Software Standards
1 4 (18.18%) .NET
1 4 (18.18%) ASP.NET
2 3 (13.64%) CSS
2 3 (13.64%) Web Services
2 3 (13.64%) XML
2 3 (13.64%) HTML
3 2 (9.09%) jQuery
Miscellaneous
1 6 (27.27%) Analytical Skills
2 4 (18.18%) NHS
2 4 (18.18%) Management Information System
3 3 (13.64%) Blackberry
4 2 (9.09%) iPhone
4 2 (9.09%) Computer Science
5 1 (4.55%) Life Science
5 1 (4.55%) CMDB
5 1 (4.55%) Statistics
5 1 (4.55%) Visualisation
Operating Systems
1 7 (31.82%) Windows
2 3 (13.64%) Windows 7
3 2 (9.09%) Android
4 1 (4.55%) Linux
4 1 (4.55%) Windows XP
4 1 (4.55%) Apple iOS
Processes & Methodologies
1 22 (100.00%) Service Management
2 18 (81.82%) ITIL
3 8 (36.36%) Service Delivery
4 7 (31.82%) Business Analysis
5 6 (27.27%) PRINCE2
6 5 (22.73%) Project Management
6 5 (22.73%) Continuous Improvement
7 4 (18.18%) Change Control
7 4 (18.18%) Data Analytics
7 4 (18.18%) Analytics
7 4 (18.18%) Line Management
7 4 (18.18%) Predictive Analytics
7 4 (18.18%) Data Management
7 4 (18.18%) Data Analysis
7 4 (18.18%) Business Intelligence
8 3 (13.64%) Change Management
8 3 (13.64%) Document Management
8 3 (13.64%) Web Development
8 3 (13.64%) Supplier Management
9 2 (9.09%) Problem Management
Programming Languages
1 4 (18.18%) C#
1 4 (18.18%) VB
2 3 (13.64%) JavaScript
Qualifications
1 5 (22.73%) Microsoft Certification
2 4 (18.18%) MCITP
2 4 (18.18%) Degree
2 4 (18.18%) MCSE
3 2 (9.09%) MOS
3 2 (9.09%) ITIL Certification
3 2 (9.09%) MCSA
4 1 (4.55%) MCP
4 1 (4.55%) ISEB
4 1 (4.55%) CISSP
4 1 (4.55%) PRINCE2 Certification
4 1 (4.55%) CISM
4 1 (4.55%) MCDST
4 1 (4.55%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 3 (13.64%) VMware Infrastructure
2 2 (9.09%) Microsoft Virtual Server
2 2 (9.09%) Firmware
2 2 (9.09%) Active Directory
Systems Management
1 1 (4.55%) Netcool
1 1 (4.55%) Ganglia
Vendors
1 9 (40.91%) Microsoft
2 6 (27.27%) ServiceNow
3 4 (18.18%) Oracle
4 3 (13.64%) VMware
5 2 (9.09%) Adobe
6 1 (4.55%) Citrix