ITSM Jobs in Manchester

IT Service Management (ITSM)
North West > Manchester

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 139 179 185
Rank change year-on-year +40 +6 +10
Permanent jobs citing ITSM 74 62 79
As % of all permanent jobs advertised in Manchester 1.45% 1.25% 1.40%
As % of the Processes & Methodologies category 1.67% 1.29% 1.45%
Number of salaries quoted 60 53 61
10th Percentile £25,900 £24,775 £20,500
25th Percentile £40,988 £34,375 £28,500
Median annual salary (50th Percentile) £62,500 £70,000 £34,830
Median % change year-on-year -10.71% +100.98% -41.95%
75th Percentile £68,750 £81,250 £55,668
90th Percentile £80,000 - £63,750
North West median annual salary £41,774 £47,500 £34,830
% change year-on-year -12.05% +36.38% -15.56%

All Process and Methodology Skills
Manchester

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,440 4,811 5,444
As % of all permanent jobs advertised in Manchester 86.79% 96.68% 96.23%
Number of salaries quoted 3,405 2,558 3,648
10th Percentile £30,000 £32,500 £32,500
25th Percentile £41,250 £43,813 £41,250
Median annual salary (50th Percentile) £55,000 £57,500 £55,000
Median % change year-on-year -4.35% +4.55% +10.00%
75th Percentile £70,000 £72,500 £70,000
90th Percentile £82,500 £84,189 £85,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

ITSM
Job Vacancy Trend in Manchester

Job postings citing ITSM as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for ITSM in Manchester

ITSM
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing ITSM in Manchester.

Salary trend for ITSM in Manchester

ITSM
Salary Histogram in Manchester

Salary distribution for jobs citing ITSM in Manchester over the 6 months to 29 April 2024.

Salary histogram for ITSM in Manchester

ITSM
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Manchester region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stockport - 5 £60,000 -
Sale - 2 £23,500 - 1
ITSM
North West

ITSM
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.70%) SAS
1 2 (2.70%) SharePoint
Applications
1 4 (5.41%) Microsoft Office
Business Applications
1 4 (5.41%) Remedy ITSM
Cloud Services
1 9 (12.16%) Microsoft 365
2 6 (8.11%) Azure
3 4 (5.41%) Amazon CloudWatch
3 4 (5.41%) Amazon GuardDuty
3 4 (5.41%) AWS
3 4 (5.41%) AWS CloudTrail
4 3 (4.05%) Dynamics 365
5 1 (1.35%) Entra ID
5 1 (1.35%) WhatsApp
Communications & Networking
1 4 (5.41%) Firewall
2 3 (4.05%) LAN
2 3 (4.05%) Network Security
2 3 (4.05%) VPN
2 3 (4.05%) WAN
3 1 (1.35%) DHCP
3 1 (1.35%) DNS
3 1 (1.35%) TCP/IP
3 1 (1.35%) VoIP
Development Applications
1 3 (4.05%) JIRA
General
1 26 (35.14%) Social Skills
2 13 (17.57%) Public Sector
3 11 (14.86%) Finance
3 11 (14.86%) Legal
4 6 (8.11%) Influencing Skills
5 4 (5.41%) Analytical Skills
5 4 (5.41%) Banking
5 4 (5.41%) Presentation Skills
6 2 (2.70%) Law
Job Titles
1 16 (21.62%) Head of Design
2 12 (16.22%) Architect
3 10 (13.51%) Analyst
4 9 (12.16%) Service Architect
4 9 (12.16%) Service Manager
4 9 (12.16%) ServiceNow Architect
5 8 (10.81%) IT Manager
5 8 (10.81%) Senior
6 6 (8.11%) Developer
6 6 (8.11%) ServiceNow Developer
7 5 (6.76%) Head of IT
7 5 (6.76%) IT Services Manager
8 4 (5.41%) Cloud Engineer
8 4 (5.41%) IT Support
8 4 (5.41%) Senior IT Manager
8 4 (5.41%) Senior Manager
8 4 (5.41%) Senior Service Manager
9 3 (4.05%) Product Owner
9 3 (4.05%) Senior Product Owner
9 3 (4.05%) Service Analyst
Libraries, Frameworks & Software Standards
1 3 (4.05%) CSS
1 3 (4.05%) HTML
1 3 (4.05%) REST
1 3 (4.05%) SOAP
2 2 (2.70%) AngularJS
2 2 (2.70%) Twitter Bootstrap
2 2 (2.70%) Web Services
Miscellaneous
1 7 (9.46%) Management Information System
2 4 (5.41%) Product Ownership
3 3 (4.05%) CMDB
4 2 (2.70%) Legacy Systems
5 1 (1.35%) Enterprise Software
5 1 (1.35%) iPad
5 1 (1.35%) Onboarding
5 1 (1.35%) PMI
5 1 (1.35%) Self-Motivation
5 1 (1.35%) Team-Oriented Environment
Operating Systems
1 12 (16.22%) Windows
2 7 (9.46%) Windows Server
3 4 (5.41%) Linux
4 2 (2.70%) Windows 10
5 1 (1.35%) Android
5 1 (1.35%) Apple iOS
Processes & Methodologies
1 51 (68.92%) Service Management
2 45 (60.81%) ITIL
3 29 (39.19%) Service Delivery
4 23 (31.08%) Change Management
5 21 (28.38%) Service Design
6 20 (27.03%) Continuous Improvement
7 15 (20.27%) Problem-Solving
8 13 (17.57%) Cybersecurity
9 12 (16.22%) Stakeholder Management
10 9 (12.16%) Coaching
11 8 (10.81%) Actionable Insight
11 8 (10.81%) Mentoring
11 8 (10.81%) Project Management
11 8 (10.81%) Stakeholder Engagement
12 7 (9.46%) Agile
12 7 (9.46%) Asset Management
12 7 (9.46%) Problem Management
13 6 (8.11%) Collaborative Culture
13 6 (8.11%) Customer Service
14 5 (6.76%) Regulatory Compliance
Programming Languages
1 5 (6.76%) PowerShell
2 4 (5.41%) Bash
2 4 (5.41%) Python
3 1 (1.35%) JavaScript
3 1 (1.35%) SQL
Qualifications
1 9 (12.16%) Security Cleared
2 8 (10.81%) Degree
3 7 (9.46%) SC Cleared
4 4 (5.41%) AWS Certification
5 2 (2.70%) Computer Science Degree
5 2 (2.70%) ITIL Certification
5 2 (2.70%) Master's Degree
6 1 (1.35%) PMI Certification
Quality Assurance & Compliance
1 8 (10.81%) QA
2 5 (6.76%) SLA
3 4 (5.41%) ISO/IEC 27001
3 4 (5.41%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 3 (4.05%) COBIT
4 3 (4.05%) NCSC
4 3 (4.05%) NIST
5 1 (1.35%) Data Quality
System Software
1 6 (8.11%) Active Directory
2 3 (4.05%) VMware Infrastructure
Systems Management
1 3 (4.05%) OpenView
2 2 (2.70%) Microsoft Intune
Vendors
1 23 (31.08%) ServiceNow
2 7 (9.46%) Microsoft
3 4 (5.41%) BMC
3 4 (5.41%) Remedy
4 3 (4.05%) Citrix
4 3 (4.05%) HP
4 3 (4.05%) Splunk
4 3 (4.05%) VMware
5 1 (1.35%) Cisco
5 1 (1.35%) Meraki
5 1 (1.35%) Palo Alto
5 1 (1.35%) Salesforce
5 1 (1.35%) SAP