The statistics below represent IT jobs advertised across the North West region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 227 247 250
Rank change year-on-year
+20 +3
Permanent jobs requiring a 1st Line Support Analyst 7 10 7
As % of all permanent IT jobs located in the North West 0.13% 0.16% 0.099%
As % of the Job Titles category 0.13% 0.16% 0.10%
Number of salaries quoted 6 10 3
Median salary £18,875 £20,500 £20,500
Median salary % change year-on-year
-7.92% -
90% offered a salary of more than £17,250 £18,450 £18,500
10% offered a salary of more than £24,250 £21,850 £24,100
UK excluding London median salary £20,000 £20,375 £20,500
% change year-on-year
-1.84% -0.60%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5397 6184 6861
As % of all permanent IT jobs located in the North West 97.51% 96.78% 96.99%
Number of salaries quoted 4578 5042 5525
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the North West

1st Line Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the North West region.

1st Line Support Analyst Salary Trend in the North West

1st Line Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the North West region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +7 5 £18,500 -11.90% 1
Cheshire +35 2 £19,875 -3.04%
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 26 June 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 1st Line Support Analyst in the job title.

1 11 (52.38%) Windows
1 11 (52.38%) Citrix
2 9 (42.86%) ITIL
3 7 (33.33%) MS Office
3 7 (33.33%) Active Directory
3 7 (33.33%) Terminal Server
3 7 (33.33%) Blackberry
3 7 (33.33%) Blackberry Enterprise Server
3 7 (33.33%) Law
3 7 (33.33%) Windows 7
3 7 (33.33%) German Language
4 6 (28.57%) AppSense
4 6 (28.57%) Management Information System
4 6 (28.57%) Legal
4 6 (28.57%) Service Management
4 6 (28.57%) ITIL Certification
5 5 (23.81%) Microsoft
5 5 (23.81%) Finance
6 4 (19.05%) Degree
6 4 (19.05%) MS Excel
7 3 (14.29%) Computer Science
7 3 (14.29%) Analytical Skills
8 2 (9.52%) Time Management
8 2 (9.52%) Smartphone
8 2 (9.52%) Service Delivery
8 2 (9.52%) Advertising
8 2 (9.52%) VPN
8 2 (9.52%) Linux
8 2 (9.52%) Ticket Management
9 1 (4.76%) Windows Server

1st Line Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (33.33%) Blackberry Enterprise Server
2 1 (4.76%) IIS
2 1 (4.76%) MS Exchange
Applications
1 7 (33.33%) MS Office
2 4 (19.05%) MS Excel
Cloud Services
1 1 (4.76%) Google Apps
1 1 (4.76%) Google Drive
Communications & Networking
1 2 (9.52%) VPN
Database & Business Intelligence
1 1 (4.76%) Relational Database
1 1 (4.76%) SQL Server
General
1 7 (33.33%) German Language
1 7 (33.33%) Law
2 6 (28.57%) Legal
3 5 (23.81%) Finance
4 2 (9.52%) Advertising
5 1 (4.76%) French Language
Miscellaneous
1 7 (33.33%) Blackberry
2 6 (28.57%) Management Information System
3 3 (14.29%) Analytical Skills
3 3 (14.29%) Computer Science
4 2 (9.52%) Smartphone
5 1 (4.76%) Replication
Operating Systems
1 11 (52.38%) Windows
2 7 (33.33%) Windows 7
3 2 (9.52%) Linux
4 1 (4.76%) Windows Server
Processes & Methodologies
1 9 (42.86%) ITIL
2 6 (28.57%) Service Management
3 2 (9.52%) Service Delivery
3 2 (9.52%) Ticket Management
3 2 (9.52%) Time Management
4 1 (4.76%) Agile Software Development
4 1 (4.76%) Document Management
4 1 (4.76%) Incident Management
4 1 (4.76%) Process Improvement
4 1 (4.76%) User Acceptance Testing
4 1 (4.76%) Virtual Environments
Programming Languages
1 1 (4.76%) Java
1 1 (4.76%) SQL
Qualifications
1 6 (28.57%) ITIL Certification
2 4 (19.05%) Degree
3 1 (4.76%) ITIL Foundation Certificate
3 1 (4.76%) Microsoft Certification
3 1 (4.76%) MOS
System Software
1 7 (33.33%) Active Directory
1 7 (33.33%) Terminal Server
2 1 (4.76%) VMware Infrastructure
Vendors
1 11 (52.38%) Citrix
2 6 (28.57%) AppSense
3 5 (23.81%) Microsoft
4 1 (4.76%) Cisco
4 1 (4.76%) Google
4 1 (4.76%) VMware
Manchester
Applause IT Ltd
Salary: £20000 - £25000 per annum + Training & Unlimited Opportunity
Posted: 18 days ago