The statistics below represent IT jobs advertised across the North West region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
First Line Support Analyst
England / North West
Rank 241 211 229
Rank change year-on-year
-30 +18
Permanent jobs requiring a 1st Line Support Analyst 7 28 28
As % of all permanent IT jobs located in the North West 0.12% 0.50% 0.41%
As % of the Job Titles category 0.12% 0.52% 0.42%
Number of salaries quoted 4 16 28
Median salary £20,500 £20,000 £19,500
Median salary % change year-on-year
+2.50% +2.56%
90% offered a salary of more than £20,150 £16,500 £18,000
10% offered a salary of more than £24,350 £24,000 £21,800
UK excluding London median salary £21,500 £21,000 £20,000
% change year-on-year
+2.38% +5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5668 5354 6645
As % of all permanent IT jobs located in the North West 96.59% 96.07% 96.92%
Number of salaries quoted 4786 4496 5675
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £59,468 £55,000 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the North West

1st Line Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the North West region.

1st Line Support Analyst Salary Trend in the North West

1st Line Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the North West region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -23 7 £20,500 +5.12% 3
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 21 January 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 1st Line Support Analyst in the job title.

1 11 (84.62%) Windows
2 6 (46.15%) Windows XP
2 6 (46.15%) Active Directory
2 6 (46.15%) Windows 7
3 5 (38.46%) MS Office
4 4 (30.77%) Microsoft
5 3 (23.08%) Service Management
5 3 (23.08%) TCP/IP
6 2 (15.38%) Windows Server 2012
6 2 (15.38%) Windows Server 2008
6 2 (15.38%) Coaching
6 2 (15.38%) IP Telephony
6 2 (15.38%) Life Science
6 2 (15.38%) Cisco IOS
6 2 (15.38%) Windows Server
6 2 (15.38%) ITIL
6 2 (15.38%) Cisco
6 2 (15.38%) HP
6 2 (15.38%) LAN
6 2 (15.38%) WAN
6 2 (15.38%) Manufacturing
6 2 (15.38%) Firewall
6 2 (15.38%) ITSM
6 2 (15.38%) Extranet
6 2 (15.38%) DMZ
7 1 (7.69%) Windows Server 2003
7 1 (7.69%) Law
7 1 (7.69%) Legal
7 1 (7.69%) Banking
7 1 (7.69%) DHCP

1st Line Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Exchange Server 2010
1 1 (7.69%) MS Exchange
Applications
1 5 (38.46%) MS Office
2 1 (7.69%) MS Excel
Business Applications
1 1 (7.69%) SAP BPC
Communications & Networking
1 3 (23.08%) TCP/IP
2 2 (15.38%) Cisco IOS
2 2 (15.38%) DMZ
2 2 (15.38%) Extranet
2 2 (15.38%) Firewall
2 2 (15.38%) IP Telephony
2 2 (15.38%) LAN
2 2 (15.38%) WAN
3 1 (7.69%) DHCP
3 1 (7.69%) DNS
Database & Business Intelligence
1 1 (7.69%) SAP BW
General
1 2 (15.38%) Manufacturing
2 1 (7.69%) Banking
2 1 (7.69%) Investment Banking
2 1 (7.69%) Law
2 1 (7.69%) Legal
Miscellaneous
1 2 (15.38%) Life Science
2 1 (7.69%) Mobile Computing
Operating Systems
1 11 (84.62%) Windows
2 6 (46.15%) Windows 7
2 6 (46.15%) Windows XP
3 2 (15.38%) Windows Server
3 2 (15.38%) Windows Server 2008
3 2 (15.38%) Windows Server 2012
4 1 (7.69%) Windows 8
4 1 (7.69%) Windows Server 2003
Processes & Methodologies
1 3 (23.08%) Service Management
2 2 (15.38%) Coaching
2 2 (15.38%) ITIL
2 2 (15.38%) ITSM
3 1 (7.69%) ERP
3 1 (7.69%) Time Management
Qualifications
1 1 (7.69%) ITIL Certification
1 1 (7.69%) MOS
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 6 (46.15%) Active Directory
Vendors
1 4 (30.77%) Microsoft
2 2 (15.38%) Cisco
2 2 (15.38%) HP
3 1 (7.69%) SAP
Manchester, Lancashire
CV Screen Ltd
Salary: £19k - 21k per year + Pension
Posted: 5 days ago
Manchester, Lancashire
Franklin Bates
Salary: From £20,000 to £25,000 per annum Pension, Healthcare
Posted: 4 days ago
Burnley
Applause IT Ltd
Salary: £18000 - £21000 per annum + Benefits
Posted: 9 days ago
Manchester, North West
Freshfields Bruckhaus Deringer
Posted: 22 days ago