The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 238 242 255
Rank change year-on-year
+4 +13
Permanent jobs requiring a 1st Line Support Analyst 6 11 6
As % of all permanent IT jobs located in the North West 0.091% 0.16% 0.082%
As % of the Job Titles category 0.095% 0.17% 0.085%
Number of salaries quoted 6 7 5
Average salary £20,000 £21,000 £19,500
Average salary % change year-on-year
-4.76% +7.69%
90% offered a salary of more than £18,250 £19,600 £17,400
10% offered a salary of more than £20,250 £22,600 £20,060
UK excluding London average salary £21,500 £20,000 £21,000
% change year-on-year
+7.50% -4.76%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6293 6581 7036
As % of all permanent IT jobs located in the North West 95.25% 95.10% 95.60%
Number of salaries quoted 5070 5356 5916
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,500 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the North West

1st Line Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the North West region.

1st Line Support Analyst Salary Trend in the North West

1st Line Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the North West region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +3 2 £19,750 -3.65% 1
Merseyside - 2 £20,250 - 1
Lancashire +8 1 £20,000 -
Manchester +3 1 £17,000 -19.04% 1
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 27 March 2015, IT jobs across the North West region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 17 (62.96%) Windows
2 15 (55.56%) Active Directory
3 12 (44.44%) Microsoft
4 10 (37.04%) MS Office
4 10 (37.04%) MS Excel
5 6 (22.22%) ITIL
5 6 (22.22%) Windows 7
6 5 (18.52%) Citrix
6 5 (18.52%) Benchmarking
7 4 (14.81%) LAN
7 4 (14.81%) WAN
7 4 (14.81%) Windows Server 2012
7 4 (14.81%) Analytical Skills
8 3 (11.11%) Service Management
8 3 (11.11%) Legal
8 3 (11.11%) Windows 8
8 3 (11.11%) Windows Server 2008
8 3 (11.11%) TCP/IP
8 3 (11.11%) VPN
8 3 (11.11%) IBM
8 3 (11.11%) SQL
8 3 (11.11%) IBM Notes
8 3 (11.11%) Lotus
9 2 (7.41%) Windows Server 2003
9 2 (7.41%) E-Commerce
9 2 (7.41%) JIRA
9 2 (7.41%) Time Management
9 2 (7.41%) XenApp
9 2 (7.41%) Data Entry
9 2 (7.41%) Advertising

1st Line Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 27 March 2015, IT jobs across the North West region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.11%) IBM Notes
2 1 (3.70%) OpenEdge
2 1 (3.70%) WebSphere
Applications
1 10 (37.04%) MS Office
1 10 (37.04%) MS Excel
Communications & Networking
1 4 (14.81%) LAN
1 4 (14.81%) WAN
2 3 (11.11%) TCP/IP
2 3 (11.11%) VPN
Development Applications
1 2 (7.41%) JIRA
General
1 3 (11.11%) Legal
2 2 (7.41%) Advertising
3 1 (3.70%) Retail
3 1 (3.70%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.70%) Middleware
Miscellaneous
1 4 (14.81%) Analytical Skills
2 1 (3.70%) Client/Server
2 1 (3.70%) Blackberry
2 1 (3.70%) GIS
Operating Systems
1 17 (62.96%) Windows
2 6 (22.22%) Windows 7
3 4 (14.81%) Windows Server 2012
4 3 (11.11%) Windows Server 2008
4 3 (11.11%) Windows 8
5 2 (7.41%) Windows Server 2003
6 1 (3.70%) Android
6 1 (3.70%) Linux
Processes & Methodologies
1 6 (22.22%) ITIL
2 5 (18.52%) Benchmarking
3 3 (11.11%) Service Management
4 2 (7.41%) Practice Management
4 2 (7.41%) Content Management
4 2 (7.41%) Incident Management
4 2 (7.41%) Time Management
4 2 (7.41%) Data Entry
4 2 (7.41%) E-Commerce
5 1 (3.70%) Service Delivery
5 1 (3.70%) Change Management
Programming Languages
1 3 (11.11%) SQL
Qualifications
1 1 (3.70%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 15 (55.56%) Active Directory
2 2 (7.41%) XenApp
3 1 (3.70%) Terminal Services
3 1 (3.70%) Hyper-V
Vendors
1 12 (44.44%) Microsoft
2 5 (18.52%) Citrix
3 3 (11.11%) Lotus
3 3 (11.11%) IBM
4 1 (3.70%) HP
4 1 (3.70%) Apple
4 1 (3.70%) Sage
4 1 (3.70%) VMware
Chester, Cheshire
Senitor Associates
Salary: £21000 per annum + Benefits Package
Posted: 2 days ago
Manchester, Lancashire
Senitor Associates
Salary: £20000 per annum + Benefits Package
Posted: 5 days ago