SLA Jobs in Manchester

Service Level Agreement (SLA)
North West > Manchester

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 151 171 137
Rank change year-on-year +20 -34 +16
Permanent jobs citing SLA 61 68 127
As % of all permanent jobs advertised in Manchester 1.19% 1.36% 2.24%
As % of the Quality Assurance & Compliance category 9.62% 5.38% 13.04%
Number of salaries quoted 53 38 78
10th Percentile £22,250 £24,775 £23,625
25th Percentile £25,500 £28,188 £29,188
Median annual salary (50th Percentile) £29,500 £46,250 £42,500
Median % change year-on-year -36.22% +8.82% -
75th Percentile £37,000 £53,750 £56,391
90th Percentile £57,500 £61,125 £65,750
North West median annual salary £29,500 £45,000 £35,000
% change year-on-year -34.44% +28.57% -17.65%

All Quality Assurance and Compliance Skills
Manchester

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 634 1,264 974
As % of all permanent jobs advertised in Manchester 12.41% 25.33% 17.21%
Number of salaries quoted 458 317 544
10th Percentile £28,500 £31,250 £31,250
25th Percentile £36,250 £40,508 £40,000
Median annual salary (50th Percentile) £50,595 £52,500 £52,500
Median % change year-on-year -3.63% - +5.00%
75th Percentile £67,500 £65,000 £65,540
90th Percentile £85,375 £75,000 £81,100
North West median annual salary £47,500 £49,500 £50,000
% change year-on-year -4.04% -1.00% +5.26%

SLA
Job Vacancy Trend in Manchester

Job postings citing SLA as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for SLA in Manchester

SLA
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing SLA in Manchester.

Salary trend for SLA in Manchester

SLA
Salary Histogram in Manchester

Salary distribution for jobs citing SLA in Manchester over the 6 months to 28 April 2024.

Salary histogram for SLA in Manchester

SLA
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Manchester region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stockport +30 5 £30,000 +13.21% 1
Bolton +11 3 £32,500 +35.42% 2
Wigan +9 2 - - 1
Sale - 1 £23,000 -
Ashton-under-Lyne - 1 £22,000 -
SLA
North West

SLA
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.20%) SharePoint
2 2 (3.28%) Microsoft Exchange
Applications
1 22 (36.07%) Microsoft Office
2 2 (3.28%) Microsoft Excel
3 1 (1.64%) Spreadsheet
Business Applications
1 13 (21.31%) Infor SunSystems
1 13 (21.31%) iTrent
Cloud Services
1 21 (34.43%) Microsoft 365
2 16 (26.23%) Azure
3 3 (4.92%) AWS
3 3 (4.92%) Cloud Computing
3 3 (4.92%) GCP
3 3 (4.92%) SaaS
4 1 (1.64%) Mimecast
Communications & Networking
1 3 (4.92%) Firewall
2 2 (3.28%) VPN
3 1 (1.64%) DNS
3 1 (1.64%) VoIP
3 1 (1.64%) WAN
3 1 (1.64%) Wireless
Database & Business Intelligence
1 13 (21.31%) BusinessObjects
2 1 (1.64%) Crystal Reports
General
1 32 (52.46%) Social Skills
2 22 (36.07%) Analytical Skills
3 15 (24.59%) Finance
4 12 (19.67%) Legal
5 10 (16.39%) Law
6 8 (13.11%) Organisational Skills
6 8 (13.11%) Retail
7 3 (4.92%) Local Government
7 3 (4.92%) Telecoms
8 1 (1.64%) Manufacturing
Job Titles
1 16 (26.23%) Analyst
2 13 (21.31%) Financial Analyst
3 10 (16.39%) Finance Systems Analyst
3 10 (16.39%) Systems Analyst
4 9 (14.75%) Service Desk Engineer
5 8 (13.11%) IT Manager
5 8 (13.11%) IT Services Manager
5 8 (13.11%) Lead
5 8 (13.11%) Service Manager
6 7 (11.48%) IT Technician
7 6 (9.84%) IT Support
8 5 (8.20%) Field Engineer
8 5 (8.20%) Field Service Engineer
8 5 (8.20%) Senior
8 5 (8.20%) Senior Field Engineer
8 5 (8.20%) Senior Field Service Engineer
8 5 (8.20%) Support Analyst
8 5 (8.20%) Team Leader
9 4 (6.56%) IT Support Technician
9 4 (6.56%) Support Technician
Libraries, Frameworks & Software Standards
1 3 (4.92%) AngularJS
1 3 (4.92%) Node.js
1 3 (4.92%) React
2 1 (1.64%) .NET
Miscellaneous
1 11 (18.03%) Self-Motivation
2 5 (8.20%) Driving Licence
2 5 (8.20%) EPoS
2 5 (8.20%) Team-Oriented Environment
3 3 (4.92%) Educational Technology
3 3 (4.92%) Management Information System
4 1 (1.64%) iPhone
4 1 (1.64%) Operational Technology
Operating Systems
1 18 (29.51%) Windows
2 7 (11.48%) Windows Server
3 4 (6.56%) Windows 10
4 1 (1.64%) Android
4 1 (1.64%) Apple iOS
4 1 (1.64%) Windows Server 2012
Processes & Methodologies
1 43 (70.49%) Customer Service
2 33 (54.10%) Problem-Solving
3 28 (45.90%) ITIL
4 16 (26.23%) Continuous Improvement
5 13 (21.31%) Business Intelligence
5 13 (21.31%) Decision-Making
5 13 (21.31%) Release Management
5 13 (21.31%) Root Cause Analysis
6 11 (18.03%) Service Management
6 11 (18.03%) Time Management
7 10 (16.39%) Business Analysis
7 10 (16.39%) Commercial Awareness
8 8 (13.11%) Service Delivery
9 6 (9.84%) Cybersecurity
10 5 (8.20%) Break/Fix
10 5 (8.20%) Cost Reduction
10 5 (8.20%) Innovative Thinking
10 5 (8.20%) ITSM
11 4 (6.56%) Mentoring
12 3 (4.92%) Software Engineering
Programming Languages
1 3 (4.92%) Java
1 3 (4.92%) JavaScript
1 3 (4.92%) Python
2 1 (1.64%) PowerShell
2 1 (1.64%) SQL
Qualifications
1 5 (8.20%) BPSS Clearance
2 4 (6.56%) Azure Certification
2 4 (6.56%) ITIL Certification
3 3 (4.92%) CCNA
3 3 (4.92%) CCNP
3 3 (4.92%) Cisco Certification
3 3 (4.92%) Degree
3 3 (4.92%) Microsoft Certification
3 3 (4.92%) Security Cleared
4 1 (1.64%) HNC
4 1 (1.64%) HND
Quality Assurance & Compliance
1 3 (4.92%) Cyber Essentials
1 3 (4.92%) ISO/IEC 27001
2 1 (1.64%) NEBOSH
System Software
1 15 (24.59%) Active Directory
2 5 (8.20%) Firmware
Systems Management
1 5 (8.20%) Microsoft Intune
Vendors
1 26 (42.62%) Microsoft
2 13 (21.31%) Infor
2 13 (21.31%) SAP
3 5 (8.20%) Dell
3 5 (8.20%) HP
3 5 (8.20%) IBM
3 5 (8.20%) NetApp
4 4 (6.56%) Citrix
5 3 (4.92%) Cisco
5 3 (4.92%) Fortinet
5 3 (4.92%) Salesforce
6 2 (3.28%) Apple
7 1 (1.64%) Avaya
7 1 (1.64%) Meraki
7 1 (1.64%) OneTrust
7 1 (1.64%) ServiceNow
7 1 (1.64%) Veeam