SLA Jobs in Manchester
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for SLA skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Manchester region.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 108 104 95
Rank change year-on-year
-4 -9
Permanent jobs citing SLA 83 72 78
As % of all permanent IT jobs located in Manchester 2.038% 1.977% 1.936%
As % of the Quality Assurance & Compliance category 28.33% 27.59% 32.64%
Number of salaries quoted 76 61 65
Average salary £28,878 £35,000 £33,000
Average salary % change year-on-year
-17.49% +6.06%
90% offered a salary of more than £19,000 £23,500 £21,500
10% offered a salary of more than £46,000 £45,000 £47,500
UK excluding London average salary £35,000 £36,000 £35,944
% change year-on-year
-2.77% +0.15%
All Quality Assurance & Compliance
Manchester
Permanent IT job ads with a match in the
Quality Assurance & Compliance category		 293 261 239
As % of all permanent IT jobs located in Manchester 7.194% 7.166% 5.933%
Number of salaries quoted 263 211 207
Average salary £35,000 £37,500 £37,500
Average salary % change year-on-year
-6.66% -
90% offered a salary of more than £23,500 £23,500 £25,500
10% offered a salary of more than £52,500 £60,000 £50,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%
SLA
North West

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Manchester region as a proportion of the total demand within the Quality Assurance & Compliance category.

Manchester SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Manchester region.

Manchester SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the Manchester region over the 3 months to 23 May 2013.

Manchester SLA Salary Histogram

SLA
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Manchester region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Sale -8 7 £36,500 -8.75%
Altrincham -4 3 £37,000 -
Bolton 0 1 £50,000 +68.06%
Salford - 1 £24,500 -
SLA
North West

SLA
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Manchester region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 65 (37.79%) ITIL
2 63 (36.63%) Windows
3 55 (31.98%) Microsoft
4 39 (22.67%) Finance
5 36 (20.93%) Telecoms
5 36 (20.93%) SQL
5 36 (20.93%) Active Directory
6 29 (16.86%) MS Excel
7 28 (16.28%) Service Delivery
8 25 (14.53%) Broadband
9 24 (13.95%) MS Office
9 24 (13.95%) Linux
9 24 (13.95%) VMware
10 23 (13.37%) UNIX
11 21 (12.21%) SQL Server
11 21 (12.21%) Incident Management
12 20 (11.63%) Citrix
12 20 (11.63%) Windows Server 2008
13 19 (11.05%) Windows Server 2003
13 19 (11.05%) .NET
14 18 (10.47%) Microsoft Certification
15 16 (9.302%) NetApp
15 16 (9.302%) Web Services
15 16 (9.302%) Cisco
15 16 (9.302%) Windows XP
16 15 (8.721%) Performance Management
17 14 (8.140%) MCSE
18 13 (7.558%) Oracle
18 13 (7.558%) Problem Management
19 12 (6.977%) SCOM

SLA
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Manchester region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 19 (11.05%) .NET
2 16 (9.302%) Web Services
3 10 (5.814%) HTML
4 8 (4.651%) ASP.NET
5 6 (3.488%) ASP
6 4 (2.326%) XML
6 4 (2.326%) FIX Protocol
7 3 (1.744%) COM
7 3 (1.744%) SAP PI
8 2 (1.163%) Oracle Fusion
8 2 (1.163%) Windows SharePoint Services
9 1 (0.581%) Flash
Application Platforms
1 9 (5.233%) SharePoint
1 9 (5.233%) MS Exchange
2 7 (4.070%) CMS
3 5 (2.907%) IIS
4 4 (2.326%) SharePoint 2010
4 4 (2.326%) Lync
5 3 (1.744%) Exchange Server 2010
5 3 (1.744%) SAP Portal
6 2 (1.163%) EPiServer CMS
6 2 (1.163%) SharePoint Server
7 1 (0.581%) Exchange Server 2007
Applications
1 29 (16.86%) MS Excel
2 24 (13.95%) MS Office
3 2 (1.163%) Office 365
4 1 (0.581%) MS Visio
4 1 (0.581%) MS Project
Business Applications
1 6 (3.488%) Dynamics AX
2 3 (1.744%) Oracle HRMS
3 2 (1.163%) Oracle Payroll
4 1 (0.581%) SAP Business One
4 1 (0.581%) SAP ERP
4 1 (0.581%) AWD
4 1 (0.581%) PeopleSoft Financials
Communications & Networking
1 25 (14.53%) Broadband
2 11 (6.395%) TCP/IP
2 11 (6.395%) VPN
2 11 (6.395%) DNS
3 8 (4.651%) Internet
4 7 (4.070%) Firewall
4 7 (4.070%) SAN
5 5 (2.907%) Network Security
5 5 (2.907%) VoIP
6 4 (2.326%) Fibre Channel
6 4 (2.326%) DHCP
6 4 (2.326%) iSCSI
7 3 (1.744%) HTTP
7 3 (1.744%) WAN
7 3 (1.744%) LAN
8 2 (1.163%) DSL
8 2 (1.163%) Ethernet
9 1 (0.581%) Frame Relay
9 1 (0.581%) TDMA
9 1 (0.581%) ATM
Database & Business Intelligence
1 21 (12.21%) SQL Server
2 8 (4.651%) SQL Server Reporting Services
3 6 (3.488%) SQL Server Analysis Services
4 5 (2.907%) Data Warehouse
5 4 (2.326%) SQL Server 2008
5 4 (2.326%) SQL Server 2000
5 4 (2.326%) SQL Server 2005
6 3 (1.744%) SAP BI
7 2 (1.163%) SQL Server 2012
7 2 (1.163%) DataStage
7 2 (1.163%) Oracle 8/8i
7 2 (1.163%) Data Mining
7 2 (1.163%) InterSystems Cache
7 2 (1.163%) SQL Server Integration Services
8 1 (0.581%) Essbase
8 1 (0.581%) Oracle 9i
8 1 (0.581%) RDBMS
8 1 (0.581%) Oracle 10g
8 1 (0.581%) Oracle Reports
8 1 (0.581%) Crystal Reports
Development Applications
1 6 (3.488%) MorphX
General
1 39 (22.67%) Finance
2 36 (20.93%) Telecoms
3 6 (3.488%) Manufacturing
4 5 (2.907%) Banking
5 4 (2.326%) Legal
5 4 (2.326%) Retail
6 2 (1.163%) Advertising
6 2 (1.163%) Local Government
7 1 (0.581%) General Ledger
7 1 (0.581%) Law
Job Titles
1 29 (16.86%) Analyst
2 19 (11.05%) Support Analyst
3 18 (10.47%) Team Leader
4 13 (7.558%) Technical Support
4 13 (7.558%) Service Manager
5 12 (6.977%) 1st Line Support
5 12 (6.977%) Support Engineer
6 10 (5.814%) Service Desk Supervisor
7 9 (5.233%) Systems Support
8 8 (4.651%) Applications Support
8 8 (4.651%) Service Analyst
8 8 (4.651%) UNIX Team Leader
8 8 (4.651%) Service Desk Analyst
8 8 (4.651%) Technical Engineer
9 7 (4.070%) Help Desk Support
9 7 (4.070%) 2nd Line Support
9 7 (4.070%) Desktop Support
10 6 (3.488%) Developer
10 6 (3.488%) Support Technician
10 6 (3.488%) Support Manager
Miscellaneous
1 7 (4.070%) Clustering
2 4 (2.326%) Management Information System
2 4 (2.326%) Computer Science
3 3 (1.744%) Replication
4 2 (1.163%) Blackberry
5 1 (0.581%) CMDB
5 1 (0.581%) AS400
5 1 (0.581%) Enterprise Software
5 1 (0.581%) Visualisation
Operating Systems
1 63 (36.63%) Windows
2 24 (13.95%) Linux
3 23 (13.37%) UNIX
4 20 (11.63%) Windows Server 2008
5 19 (11.05%) Windows Server 2003
6 16 (9.302%) Windows XP
7 8 (4.651%) Solaris
7 8 (4.651%) AIX
8 7 (4.070%) Windows 7
9 6 (3.488%) HPUX
10 5 (2.907%) Windows 2000
11 4 (2.326%) Windows Mobile
12 2 (1.163%) SUSE
13 1 (0.581%) Windows Vista
13 1 (0.581%) Mac OS X Server
13 1 (0.581%) Windows NT
13 1 (0.581%) Windows 2000 Server
Processes & Methodologies
1 65 (37.79%) ITIL
2 28 (16.28%) Service Delivery
3 21 (12.21%) Incident Management
4 15 (8.721%) Performance Management
5 13 (7.558%) Problem Management
6 11 (6.395%) Change Management
6 11 (6.395%) Service Management
7 10 (5.814%) Capacity Management
8 9 (5.233%) Root Cause Analysis
8 9 (5.233%) Continuous Improvement
9 8 (4.651%) Logistics
9 8 (4.651%) Disaster Recovery
10 7 (4.070%) Project Management
11 6 (3.488%) High Availability
11 6 (3.488%) Service Desk Management
11 6 (3.488%) Knowledge Management
11 6 (3.488%) Web Development
12 5 (2.907%) QMS
12 5 (2.907%) Asset Management
12 5 (2.907%) Business Continuity
Programming Languages
1 36 (20.93%) SQL
2 9 (5.233%) VB
3 6 (3.488%) T-SQL
3 6 (3.488%) C
3 6 (3.488%) X++
4 5 (2.907%) PowerShell
5 4 (2.326%) C#
6 3 (1.744%) ABAP
7 2 (1.163%) MUMPS
8 1 (0.581%) Java
Qualifications
1 18 (10.47%) Microsoft Certification
2 14 (8.140%) MCSE
3 11 (6.395%) A+ Certification
4 10 (5.814%) Degree
4 10 (5.814%) ITIL Certification
5 6 (3.488%) HP APS
5 6 (3.488%) MCP
6 3 (1.744%) MCITP
6 3 (1.744%) CCNA
6 3 (1.744%) Oracle Certification
6 3 (1.744%) Cisco Certification
6 3 (1.744%) Security Cleared
6 3 (1.744%) SC Cleared
7 2 (1.163%) DV Cleared
7 2 (1.163%) MCSA
8 1 (0.581%) OCP
8 1 (0.581%) ISEB
Quality Assurance & Compliance
1 4 (2.326%) ISO 9001
1 4 (2.326%) ISO 14001
1 4 (2.326%) ISO/IEC 27001
2 3 (1.744%) Sarbanes-Oxley
3 1 (0.581%) QA
System Software
1 36 (20.93%) Active Directory
2 6 (3.488%) VMware Infrastructure
2 6 (3.488%) XenApp
3 5 (2.907%) Hyper-V
4 3 (1.744%) VMware ESX
4 3 (1.744%) vSphere
5 2 (1.163%) Microsoft Virtual Server
6 1 (0.581%) Oracle RAC
6 1 (0.581%) VMware Server
6 1 (0.581%) Oracle RMAN
Systems Management
1 12 (6.977%) SCOM
2 10 (5.814%) SCCM
3 3 (1.744%) BladeLogic
3 3 (1.744%) MOM
4 2 (1.163%) McAfee ePO
5 1 (0.581%) Backup Exec
5 1 (0.581%) ARCserve
5 1 (0.581%) Data Guard
Vendors
1 55 (31.98%) Microsoft
2 24 (13.95%) VMware
3 20 (11.63%) Citrix
4 16 (9.302%) NetApp
4 16 (9.302%) Cisco
5 13 (7.558%) Oracle
6 12 (6.977%) HP
7 11 (6.395%) SAP
8 6 (3.488%) Aruba
8 6 (3.488%) Remedy
8 6 (3.488%) Juniper
8 6 (3.488%) Dell
8 6 (3.488%) EPiServer
9 4 (2.326%) Red Hat
9 4 (2.326%) Mitel
10 3 (1.744%) Altiris
10 3 (1.744%) Sophos
10 3 (1.744%) Reuters
10 3 (1.744%) Bloomberg
11 2 (1.163%) Apple
2nd Line Service Desk Analyst (Law Firm, DMS, Worksite)
Salford, Lancashire
Skills: - Excellent knowledge of Windows XP and Windows 7. - Excellent knowledge of Microsoft Office. - Experience with Worksite DMS. - Knowledge of Case Management and Practice Management Systems highly desirable... -...
Lewis Paige
Salary: From £18,000 to £25,000 per annum This is a Pro Rata salary
Posted: 16 May 2013
Software Support Analyst
Manchester, Cheshire, Lancashire, Merseyside,...
Working to agreed SLA's, you will also be involved with the development of statistical reports, pro-actively analysing problem areas, testing resolved solutions and also recommending/ implementing...
Actis Recruitment Ltd
Salary: to £30,000 + bonus + bens
Posted: 14 May 2013
Software Support Analyst
Manchester, Lancashire
Data Protection administration... You will have gained at least 12 months experience in a client facing software support role, with experience of MS Office (Excel), Windows and ideally...
Actis Recruitment.
Salary: From £22,000 to £30,000 per annum + bonus + bens
Posted: 22 May 2013
Support Manager - Manchester
Manchester, Lancashire
You will be responsible for: *Mentoring and training 1st/2nd line support analysts *Take ownership of escalated issues *Incident management *Knowledge management *Identify potential areas of improvement relating...
Fruition IT Resources Limited
Salary: £35000 - £39000 per annum + Benefits
Posted: 17 May 2013
Microsoft Windows Server 2003/2008. £35-40k. Manchester
Manchester, Lancashire
Microsoft Windows XP / 7. Microsoft SCCM 2007 SP3. Microsoft SCOM 2012. Microsoft Exchange 2010. Microsoft SharePoint 2010. VMWARE vSphere 4.1/5.0. Active Directory... NetApp FAS2040 Hardware.....
FT Select
Salary: From £35,000 to £40,000 per annum
Posted: 16 May 2013
IT Services Manager
Manchester, Lancashire
3.Incident Management - To monitor and direct critical customer incidents through liaison with appropriate stakeholders. 4.Incident Management - To report to line management on incidents and use solutions...
Harvey Nash plc
Posted: 20 May 2013
IT Operations Team Leader - Manchester £35-£40K.
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 22 May 2013
IT Operations Team Leader - Manchester £35-£40K.
Manchester, North West
Establish a "continuous improvement" approach by identifying technical and process gaps and seeking to resolve * Coach the team to ensure engagement and motivation to deliver a consistently positive...
Adria Solutions Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 22 May 2013
IT Operations Support Team Leader - Manchester £35-£42K.
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £42000 per annum + Benefits
Posted: 22 May 2013
Software Delivery Consultant
Manchester, Cheshire, Lancashire, Merseyside,...
Working to agreed SLA's, you will also be involved with the development of statistical reports, pro-actively analysing problem areas, testing resolved solutions and also recommending/ implementing...
Actis Recruitment Ltd
Salary: to £30,000 + bonus + bens
Posted: 8 May 2013
Software Compliance Leader - Enterprise Servers - Gateways - Servers
Manchester, Lancashire
system and all aspects of customer service delivery... The successful candidate will possess the following skills and experience: Solid experience supporting enterprise class customer facing applications; understanding of...
KPRS
Salary: From £38,000 to £38,000 per annum £38k + bonus
Posted: 20 May 2013
Website Support and Development (Solution Developer, Integration Developer, ITIL Service Designs, Airline, Travel)
Manchester, North West
Roles are based either in Abu Dhabi, UAE or, for those who do are unable to relocate, at its Manchester offices adjoined to Manchester airport... Technical Support Analyst - -...
Etihad
Salary: Competitive
Posted: 22 May 2013
Website Support Analyst
Manchester, North West
You must be able to demonstrate expertise in the following technologies: EpiServer/Sharepoint (or other CMS exposure). SQL Server/SQL/T-SQL, ASP. Net, C#, XML, HTML v4/...
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum + Pension, Healthcare
Posted: 10 May 2013
Microsoft SQL Server Database Administrator (Home-Based)
Manchester, North West
REQUIREMENTS, EXPERIENCE AND COMPETENCIES: Substantial industry experience in database design and administration requiredExperience in T-SQL, Microsoft SQL Server 2000, 2005, 2008 and 2012 required.Experience with Power...
i4 Recruitment
Salary: £40k - 45k per year + Excellent Benefits
Posted: 26 April 2013
SQL Server Database Administrator (Home Based) £45k +Benefits
Manchester, North West
REQUIREMENTS, EXPERIENCE AND COMPETENCIES: Substantial industry experience in database design and administration required Experience in T-SQL, Microsoft SQL Server 2000, 2005, 2008 and 2012 required... Experience with...
Salt
Salary: £45000 per annum + Work From Home
Posted: 21 May 2013
Web Applications Support Analyst
Manchester, North West
You must be able to demonstrate expertise in the following technologies: EpiServer/Sharepoint (or other CMS exposure). SQL Server/SQL/T-SQL, ASP. Net, C#, XML, HTML v4/...
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum + Pension, Healthcare.
Posted: 9 May 2013
Web Applications Support Analyst
Manchester, North West
You must be able to demonstrate expertise in the following technologies: EpiServer/Sharepoint (or other CMS exposure). SQL Server/SQL/T-SQL, ASP. Net, C#, XML, HTML v4/...
Hays Specialist Recruitment Ltd
Salary: £25000 - £30000 per annum + Pension, Healthcare,
Posted: 8 May 2013
IS Manager -SAP Business One/Infra/Server -£45k
Greater Manchester
Skills: IS Manager, Management, ERP, SAP business one, Server, Network, Infrastructure, Telecomms, Security, Documentation... My client is implementing SAP Business One, and I require someone who has experience...
Sanderson
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 16 May 2013
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Last Updated Thursday 23 May 2013
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