The table below looks at the statistics for SLA skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 24 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
North West / Manchester
Rank 108 98 83
Rank change year-on-year
-10 -15
Permanent jobs citing SLA 97 82 122
As % of all permanent IT jobs located in Manchester 2.53% 2.48% 3.11%
As % of the Quality Assurance & Compliance category 22.20% 23.03% 33.61%
Number of salaries quoted 78 63 111
Median salary £26,500 £31,000 £37,500
Median salary % change year-on-year
-14.51% -17.33%
90% offered a salary of more than £18,850 £20,500 £20,000
10% offered a salary of more than £41,500 £66,800 £60,000
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Manchester region.

Quality Assurance & Compliance Category
Manchester
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
437 356 363
As % of all permanent IT jobs located in Manchester 11.39% 10.77% 9.24%
Number of salaries quoted 359 297 304
Median salary £41,500 £42,500 £37,500
Median salary % change year-on-year
-2.35% +13.33%
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £57,500 £55,000 £80,000
UK excluding London median salary £41,500 £44,000 £42,500
% change year-on-year
-5.68% +3.52%

SLA
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Manchester

SLA
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Manchester region.

SLA Salary Trend in Manchester

SLA
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing SLA across the Manchester region over the 3 months to 24 February 2017.

SLA Salary Histogram in Manchester

SLA
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Manchester region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +17 12 £27,500 -64.51%
Altrincham -3 6 £19,500 -35.00%
Cheadle +10 2 £21,000 +2.43%
Wigan -12 2 £37,500 +80.72%
Salford -3 1 £41,500 +97.61%
Bolton -18 1 £16,500 -34.00%
Oldham - 1 £18,500 -
SLA
North West

SLA
Top 30 Related IT Skills in Manchester

For the 6 months to 24 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for SLA.

1 70 (36.08%) ITIL
2 61 (31.44%) Microsoft
3 55 (28.35%) MS Excel
4 54 (27.84%) Windows
5 38 (19.59%) MS Office
6 35 (18.04%) Active Directory
7 31 (15.98%) SQL
8 27 (13.92%) Data Centre
9 26 (13.40%) WAN
9 26 (13.40%) Telecoms
10 24 (12.37%) Cisco
10 24 (12.37%) VMware
11 23 (11.86%) Degree
12 22 (11.34%) Service Delivery
12 22 (11.34%) Analytical Skills
13 21 (10.82%) Time Management
14 20 (10.31%) SQL Server
15 19 (9.79%) Microsoft Certification
15 19 (9.79%) Problem Management
16 18 (9.28%) Computacenter
16 18 (9.28%) Stakeholder Management
16 18 (9.28%) LAN
16 18 (9.28%) Linux
17 16 (8.25%) Disaster Recovery
17 16 (8.25%) Validation
18 15 (7.73%) Workflow
18 15 (7.73%) Citrix
18 15 (7.73%) Cisco Certification
18 15 (7.73%) Windows Server 2008
18 15 (7.73%) ITIL V3

SLA
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (6.70%) SharePoint
2 11 (5.67%) MS Exchange
3 6 (3.09%) IIS
4 5 (2.58%) Confluence
4 5 (2.58%) Exchange Server 2010
4 5 (2.58%) Skype for Business
5 4 (2.06%) Exchange Server 2013
6 3 (1.55%) SharePoint 2013
Applications
1 55 (28.35%) MS Excel
2 38 (19.59%) MS Office
3 8 (4.12%) Spreadsheet
4 5 (2.58%) MS PowerPoint
5 2 (1.03%) MS Visio
Business Applications
1 4 (2.06%) Remedy ITSM
2 2 (1.03%) PeopleSoft HRMS
2 2 (1.03%) SAP CO
2 2 (1.03%) SAP FI
2 2 (1.03%) SAP FI/CO
2 2 (1.03%) SAP FSCM
Cloud Services
1 12 (6.19%) SaaS
2 7 (3.61%) IaaS
2 7 (3.61%) PaaS
3 6 (3.09%) Microsoft Azure
4 1 (0.52%) Amazon AWS
4 1 (0.52%) Cloud Computing
4 1 (0.52%) Office 365
Communications & Networking
1 26 (13.40%) WAN
2 18 (9.28%) LAN
3 10 (5.15%) BGP
3 10 (5.15%) Firewall
4 9 (4.64%) VoIP
5 8 (4.12%) MPLS
5 8 (4.12%) TCP/IP
6 7 (3.61%) Wi-Fi
7 6 (3.09%) SAN
8 5 (2.58%) NAS
8 5 (2.58%) OSPF
8 5 (2.58%) SNMP
8 5 (2.58%) VPN
8 5 (2.58%) Wireless
9 4 (2.06%) Cisco ICM
9 4 (2.06%) Ethernet
9 4 (2.06%) IP Telephony
9 4 (2.06%) Network Security
10 3 (1.55%) ADSL
10 3 (1.55%) Broadband
Database & Business Intelligence
1 20 (10.31%) SQL Server
2 8 (4.12%) SQL Server Reporting Services
3 7 (3.61%) SQL Server 2005
3 7 (3.61%) SQL Server 2008
3 7 (3.61%) SQL Server Integration Services
4 3 (1.55%) GIS
4 3 (1.55%) SAP BW
5 2 (1.03%) Oracle BI EE
5 2 (1.03%) Spotfire
Development Applications
1 5 (2.58%) JIRA
2 1 (0.52%) Visual Studio
General
1 26 (13.40%) Telecoms
2 10 (5.15%) Finance
3 9 (4.64%) Manufacturing
4 7 (3.61%) Back Office
4 7 (3.61%) Multimedia
5 6 (3.09%) Legal
6 3 (1.55%) Billing
6 3 (1.55%) Retail
7 2 (1.03%) Banking
7 2 (1.03%) Corporate Banking
7 2 (1.03%) Financial Institution
7 2 (1.03%) General Ledger
7 2 (1.03%) Law
8 1 (0.52%) Local Government
Job Titles
1 35 (18.04%) Analyst
2 22 (11.34%) Consultant
2 22 (11.34%) Support Analyst
3 21 (10.82%) Support Engineer
4 18 (9.28%) Help Desk Support
5 17 (8.76%) IT Support
6 14 (7.22%) 2nd Line Support
7 13 (6.70%) Applications Support
7 13 (6.70%) Help Desk Analyst
8 12 (6.19%) Data Centre Technician
8 12 (6.19%) Data Technician
8 12 (6.19%) Help Desk Support Analyst
8 12 (6.19%) IT Engineer
9 10 (5.15%) 3rd Line Support
9 10 (5.15%) IT Consultant
9 10 (5.15%) IT Recruitment Consultant
9 10 (5.15%) IT Support Engineer
9 10 (5.15%) Recruitment Consultant
10 9 (4.64%) Resource Consultant
10 9 (4.64%) SQL Analyst
Libraries, Frameworks & Software Standards
1 8 (4.12%) .NET
2 6 (3.09%) ASP.NET
3 5 (2.58%) AngularJS
3 5 (2.58%) ASP.NET Web API
3 5 (2.58%) CSS
3 5 (2.58%) HTML
3 5 (2.58%) HTML5
3 5 (2.58%) Web Services
4 2 (1.03%) .NET Framework
4 2 (1.03%) SAP Business Workflow
4 2 (1.03%) WinForms
5 1 (0.52%) 802.1X
5 1 (0.52%) WCF
Miscellaneous
1 27 (13.92%) Data Centre
2 22 (11.34%) Analytical Skills
3 12 (6.19%) Driving Licence
4 9 (4.64%) Management Information System
5 7 (3.61%) Computer Science
5 7 (3.61%) Data Protection Act
5 7 (3.61%) iPad
6 6 (3.09%) Life Science
7 5 (2.58%) Public Cloud
7 5 (2.58%) Wiki
8 3 (1.55%) Enterprise Software
9 2 (1.03%) CMDB
9 2 (1.03%) Pricing Data
10 1 (0.52%) Algorithms
10 1 (0.52%) Blackberry
10 1 (0.52%) IVR
10 1 (0.52%) User Experience
10 1 (0.52%) Video Conferencing
10 1 (0.52%) Virtual Team
Operating Systems
1 54 (27.84%) Windows
2 18 (9.28%) Linux
3 15 (7.73%) Windows Server 2008
4 13 (6.70%) Windows 7
4 13 (6.70%) Windows Server 2012
5 9 (4.64%) Windows Server 2003
6 8 (4.12%) Windows XP
7 7 (3.61%) Windows Server
8 4 (2.06%) Unix
8 4 (2.06%) Windows 10
9 3 (1.55%) Windows 8
10 2 (1.03%) Mac OS X
10 2 (1.03%) Windows Vista
11 1 (0.52%) Android
11 1 (0.52%) Apple iOS
11 1 (0.52%) Mac OS
Processes & Methodologies
1 70 (36.08%) ITIL
2 22 (11.34%) Service Delivery
3 21 (10.82%) Time Management
4 19 (9.79%) Problem Management
5 18 (9.28%) Stakeholder Management
6 16 (8.25%) Disaster Recovery
6 16 (8.25%) Validation
7 15 (7.73%) ITIL V3
7 15 (7.73%) Workflow
8 14 (7.22%) Data Protection
9 12 (6.19%) CAFM
9 12 (6.19%) High Availability
9 12 (6.19%) Project Management
9 12 (6.19%) Service Management
10 10 (5.15%) Change Management
10 10 (5.15%) Mentoring
10 10 (5.15%) Root Cause Analysis
11 9 (4.64%) Data Analysis
11 9 (4.64%) Statistics
11 9 (4.64%) WFM
Programming Languages
1 31 (15.98%) SQL
2 12 (6.19%) C
3 8 (4.12%) T-SQL
4 6 (3.09%) C#
5 5 (2.58%) PowerShell
6 3 (1.55%) ABAP
6 3 (1.55%) VB.NET
7 2 (1.03%) PL/SQL
7 2 (1.03%) VBA
Qualifications
1 23 (11.86%) Degree
2 19 (9.79%) Microsoft Certification
3 15 (7.73%) Cisco Certification
4 14 (7.22%) MCP
5 13 (6.70%) CCNA
6 11 (5.67%) ITIL Certification
7 10 (5.15%) CCNP
8 8 (4.12%) MCSA
9 6 (3.09%) MCSE
10 5 (2.58%) HNC
10 5 (2.58%) HND
10 5 (2.58%) MCITP
11 3 (1.55%) ITIL Foundation Certificate
12 2 (1.03%) MBA
13 1 (0.52%) CCDP
13 1 (0.52%) DBS Check
13 1 (0.52%) HP ASE
13 1 (0.52%) ISTQB
13 1 (0.52%) ISTQB Advanced Certification
13 1 (0.52%) RHCT
Quality Assurance & Compliance
1 14 (7.22%) QA
2 11 (5.67%) PCI DSS
System Software
1 35 (18.04%) Active Directory
2 13 (6.70%) VMware Infrastructure
3 2 (1.03%) Terminal Server
4 1 (0.52%) Microsoft Virtual Server
4 1 (0.52%) Terminal Services
4 1 (0.52%) Virtual Servers
4 1 (0.52%) vSphere
Systems Management
1 5 (2.58%) Backup Exec
2 4 (2.06%) Cisco UCCE
2 4 (2.06%) SCCM
3 1 (0.52%) Cisco CUCM
3 1 (0.52%) Cisco Prime
3 1 (0.52%) Cisco UCCX
Vendors
1 61 (31.44%) Microsoft
2 24 (12.37%) Cisco
2 24 (12.37%) VMware
3 18 (9.28%) Computacenter
4 15 (7.73%) Citrix
5 8 (4.12%) Dell
6 7 (3.61%) Intel
6 7 (3.61%) Juniper
7 6 (3.09%) Intel Security
7 6 (3.09%) Remedy
8 5 (2.58%) Atlassian
8 5 (2.58%) Extreme Networks
8 5 (2.58%) SAP
8 5 (2.58%) Symantec
8 5 (2.58%) Veeam
9 4 (2.06%) Snow
10 3 (1.55%) Draytek
10 3 (1.55%) Fortinet
10 3 (1.55%) Meraki
10 3 (1.55%) Palo Alto
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