The statistics below represent IT jobs advertised across the Manchester region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 184 168 174
Rank change year-on-year
-16 +6
Permanent jobs requiring a 2nd Line Support Analyst 4 13 22
As % of all permanent IT jobs located in Manchester 0.11% 0.36% 0.55%
As % of the Job Titles category 0.11% 0.38% 0.57%
Number of salaries quoted 2 13 22
Median salary £20,750 £24,000 £20,250
Median salary % change year-on-year
-13.54% +18.51%
90% offered a salary of more than £20,550 £19,600 £19,500
10% offered a salary of more than £20,950 £27,250 £26,000
UK excluding London median salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3514 3461 3890
As % of all permanent IT jobs located in Manchester 97.50% 96.76% 96.86%
Number of salaries quoted 2976 2874 3170
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £60,000 £54,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Manchester

2nd Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Salary Trend in Manchester

2nd Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Manchester region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport -2 1 £21,000 -4.54% 1
2nd Line Support Analyst
North West

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 30 July 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 2nd Line Support Analyst in the job title.

1 10 (90.91%) Windows
2 9 (81.82%) Microsoft
2 9 (81.82%) Active Directory
3 7 (63.64%) MS Office
4 6 (54.55%) MS Exchange
4 6 (54.55%) Windows Server
5 5 (45.45%) Windows Server 2008
6 4 (36.36%) Windows 7
6 4 (36.36%) Legal
6 4 (36.36%) ITIL
6 4 (36.36%) MCP
6 4 (36.36%) Microsoft Certification
7 3 (27.27%) CCNA
7 3 (27.27%) MCSE
7 3 (27.27%) MCSA
7 3 (27.27%) Retail
7 3 (27.27%) MCTS
7 3 (27.27%) MCITP
7 3 (27.27%) Exchange Server 2010
7 3 (27.27%) Exchange Server 2007
7 3 (27.27%) Cisco Certification
7 3 (27.27%) Exchange Server 2013
8 2 (18.18%) Mentoring
8 2 (18.18%) Patch Management
8 2 (18.18%) MS Excel
8 2 (18.18%) IIS
8 2 (18.18%) LAN
8 2 (18.18%) WAN
8 2 (18.18%) DHCP
8 2 (18.18%) DNS

2nd Line Support Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (54.55%) MS Exchange
2 3 (27.27%) Exchange Server 2007
2 3 (27.27%) Exchange Server 2010
2 3 (27.27%) Exchange Server 2013
3 2 (18.18%) IIS
4 1 (9.09%) CMS
Applications
1 7 (63.64%) MS Office
2 2 (18.18%) MS Excel
Business Applications
1 1 (9.09%) assyst
Communications & Networking
1 2 (18.18%) DHCP
1 2 (18.18%) DNS
1 2 (18.18%) LAN
1 2 (18.18%) WAN
2 1 (9.09%) Extranet
2 1 (9.09%) SAN
2 1 (9.09%) TCP/IP
2 1 (9.09%) VoIP
2 1 (9.09%) VPN
Database & Business Intelligence
1 1 (9.09%) Relational Database
1 1 (9.09%) SQL Server
General
1 4 (36.36%) Legal
2 3 (27.27%) Retail
3 1 (9.09%) Advertising
3 1 (9.09%) Law
3 1 (9.09%) Manufacturing
3 1 (9.09%) Music Industry
Miscellaneous
1 1 (9.09%) Analytical Skills
1 1 (9.09%) Blackberry
1 1 (9.09%) Replication
Operating Systems
1 10 (90.91%) Windows
2 6 (54.55%) Windows Server
3 5 (45.45%) Windows Server 2008
4 4 (36.36%) Windows 7
5 1 (9.09%) AIX
5 1 (9.09%) Windows Server 2012
5 1 (9.09%) Windows XP
Processes & Methodologies
1 4 (36.36%) ITIL
2 2 (18.18%) Mentoring
2 2 (18.18%) Patch Management
3 1 (9.09%) Agile Software Development
3 1 (9.09%) Coaching
3 1 (9.09%) Disaster Recovery
3 1 (9.09%) Document Management
3 1 (9.09%) Incident Management
3 1 (9.09%) Process Improvement
3 1 (9.09%) Time Management
Qualifications
1 4 (36.36%) MCP
1 4 (36.36%) Microsoft Certification
2 3 (27.27%) CCNA
2 3 (27.27%) Cisco Certification
2 3 (27.27%) MCITP
2 3 (27.27%) MCSA
2 3 (27.27%) MCSE
2 3 (27.27%) MCTS
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 9 (81.82%) Active Directory
2 1 (9.09%) Virtual Servers
Systems Management
1 1 (9.09%) DameWare
Vendors
1 9 (81.82%) Microsoft
2 1 (9.09%) Dell
2 1 (9.09%) HP
2 1 (9.09%) IBM
2 1 (9.09%) NetIQ
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