The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 176 174 191
Rank change year-on-year
-2 +17
Permanent jobs requiring a 2nd Line Support Analyst 8 10 1
As % of all permanent IT jobs located in Manchester 0.21% 0.26% 0.025%
As % of the Job Titles category 0.21% 0.28% 0.026%
Number of salaries quoted 8 9 1
Average salary £24,000 £23,000 £24,000
Average salary % change year-on-year
+4.34% -4.16%
UK excluding London average salary £26,000 £24,000 £24,500
% change year-on-year
+8.33% -2.04%
2nd Line Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3721 3593 3912
As % of all permanent IT jobs located in Manchester 95.36% 94.48% 96.38%
Number of salaries quoted 3130 3069 3389
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Manchester

2nd Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Salary Trend in Manchester

2nd Line Support Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Manchester region over the 3 months to 3 March 2015.

2nd Line Support Analyst Salary Histogram in Manchester

2nd Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Manchester region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 2 £22,250 -
2nd Line Support Analyst
North West

2nd Line Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 3 March 2015, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 8 (57.14%) Active Directory
1 8 (57.14%) Windows
2 6 (42.86%) ITIL
3 5 (35.71%) TCP/IP
3 5 (35.71%) Microsoft
4 4 (28.57%) MS Excel
4 4 (28.57%) MS Exchange
4 4 (28.57%) LAN
4 4 (28.57%) Firewall
5 3 (21.43%) Finance
5 3 (21.43%) Service Management
5 3 (21.43%) SLA
5 3 (21.43%) WAN
5 3 (21.43%) E-Commerce
5 3 (21.43%) Incident Management
5 3 (21.43%) Problem Management
5 3 (21.43%) Exchange Server 2007
5 3 (21.43%) Agile Software Development
6 2 (14.29%) CMS
6 2 (14.29%) Drupal
6 2 (14.29%) QA
6 2 (14.29%) WordPress
6 2 (14.29%) Windows Server 2008
6 2 (14.29%) nginx
6 2 (14.29%) Moodle
6 2 (14.29%) Open Source
6 2 (14.29%) Exchange Server 2010
6 2 (14.29%) Windows Server 2012
6 2 (14.29%) DNS
6 2 (14.29%) DHCP

2nd Line Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 3 March 2015, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) MS Exchange
2 3 (21.43%) Exchange Server 2007
3 2 (14.29%) Drupal
3 2 (14.29%) WordPress
3 2 (14.29%) nginx
3 2 (14.29%) Moodle
3 2 (14.29%) Exchange Server 2010
3 2 (14.29%) CMS
3 2 (14.29%) Apache
4 1 (7.14%) IIS
Applications
1 4 (28.57%) MS Excel
2 2 (14.29%) MS Office
Business Applications
1 1 (7.14%) Magento
Communications & Networking
1 5 (35.71%) TCP/IP
2 4 (28.57%) LAN
2 4 (28.57%) Firewall
3 3 (21.43%) WAN
4 2 (14.29%) DHCP
4 2 (14.29%) DNS
5 1 (7.14%) Wi-Fi
5 1 (7.14%) Intrusion Detection
5 1 (7.14%) VLAN
Database & Business Intelligence
1 2 (14.29%) MySQL
General
1 3 (21.43%) Finance
2 1 (7.14%) Advertising
Miscellaneous
1 2 (14.29%) Open Source
2 1 (7.14%) iPad
2 1 (7.14%) Blackberry
2 1 (7.14%) Statistics
2 1 (7.14%) iPhone
Operating Systems
1 8 (57.14%) Windows
2 2 (14.29%) Windows Server 2008
2 2 (14.29%) Windows Server 2012
3 1 (7.14%) Windows 7
3 1 (7.14%) Windows 8
3 1 (7.14%) Windows XP
3 1 (7.14%) Windows Server 2003
Processes & Methodologies
1 6 (42.86%) ITIL
2 3 (21.43%) E-Commerce
2 3 (21.43%) Service Management
2 3 (21.43%) Agile Software Development
2 3 (21.43%) Incident Management
2 3 (21.43%) Problem Management
Programming Languages
1 2 (14.29%) PHP
2 1 (7.14%) SQL
Qualifications
1 1 (7.14%) MCSE
1 1 (7.14%) MCSA
1 1 (7.14%) Microsoft Certification
1 1 (7.14%) MCITP
Quality Assurance & Compliance
1 3 (21.43%) SLA
2 2 (14.29%) QA
System Software
1 8 (57.14%) Active Directory
2 1 (7.14%) VMware ESX
2 1 (7.14%) VMware Infrastructure
Systems Management
1 1 (7.14%) SCCM
Vendors
1 5 (35.71%) Microsoft
2 1 (7.14%) Citrix
2 1 (7.14%) Apple
2 1 (7.14%) VMware
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £28000 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 11 days ago
Altrincham
360 Resourcing
Salary: £22k - 25k per year
Posted: 15 days ago