The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 160 184 173
Rank change year-on-year
+24 -11
Permanent jobs requiring a 2nd Line Support Analyst 14 10 13
As % of all permanent IT jobs located in Manchester 0.42% 0.25% 0.35%
As % of the Job Titles category 0.44% 0.26% 0.36%
Number of salaries quoted 11 10 13
Average salary £26,000 £22,000 £23,000
Average salary % change year-on-year
+18.18% -4.34%
90% offered a salary of more than £19,000 £18,500 £18,400
10% offered a salary of more than £32,500 £30,000 £24,400
UK excluding London average salary £25,000 £25,000 £23,500
% change year-on-year
- +6.38%
2nd Line Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3179 3807 3579
As % of all permanent IT jobs located in Manchester 96.19% 96.36% 96.11%
Number of salaries quoted 2635 3267 3119
Average salary £41,500 £37,500 £37,500
Average salary % change year-on-year
+10.66% -
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £60,000 £50,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Manchester

2nd Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Salary Trend in Manchester

2nd Line Support Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Manchester region over the 3 months to 5 February 2016.

2nd Line Support Analyst Salary Histogram in Manchester

2nd Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Manchester region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale - 2 £27,000 -
Stockport +1 1 £22,500 -6.25%
2nd Line Support Analyst
North West

2nd Line Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 5 February 2016, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 29 (78.38%) Windows
2 22 (59.46%) Windows Server
3 15 (40.54%) TCP/IP
3 15 (40.54%) Microsoft
4 14 (37.84%) Active Directory
4 14 (37.84%) ITIL
5 13 (35.14%) DNS
6 11 (29.73%) MS Exchange
7 9 (24.32%) Citrix
8 8 (21.62%) Firewall
8 8 (21.62%) MS Excel
9 7 (18.92%) SLA
9 7 (18.92%) Exchange Server 2010
9 7 (18.92%) Degree
9 7 (18.92%) XenApp
10 6 (16.22%) Windows 7
10 6 (16.22%) Computer Science
10 6 (16.22%) SCCM
10 6 (16.22%) Internet
10 6 (16.22%) Microsoft Certification
10 6 (16.22%) IIS
10 6 (16.22%) MS Office
11 5 (13.51%) SQL
11 5 (13.51%) SQL Server
11 5 (13.51%) ITIL Certification
11 5 (13.51%) Law
11 5 (13.51%) Service Delivery
11 5 (13.51%) Problem Management
11 5 (13.51%) iPhone
11 5 (13.51%) iPad

2nd Line Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 5 February 2016, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (29.73%) MS Exchange
2 7 (18.92%) Exchange Server 2010
3 6 (16.22%) IIS
4 4 (10.81%) Blackberry Enterprise Server
4 4 (10.81%) SharePoint
5 2 (5.41%) Lync
6 1 (2.70%) Exchange Server 2013
Applications
1 8 (21.62%) MS Excel
2 6 (16.22%) MS Office
3 1 (2.70%) QuarkXPress
Cloud Services
1 2 (5.41%) Office 365
2 1 (2.70%) Microsoft Azure
Communications & Networking
1 15 (40.54%) TCP/IP
2 13 (35.14%) DNS
3 8 (21.62%) Firewall
4 6 (16.22%) Internet
5 3 (8.11%) VLAN
6 2 (5.41%) LAN
6 2 (5.41%) WAN
7 1 (2.70%) Remote Desktop
7 1 (2.70%) SSL
7 1 (2.70%) VPN
7 1 (2.70%) Wi-Fi
Database & Business Intelligence
1 5 (13.51%) SQL Server
General
1 5 (13.51%) Law
2 3 (8.11%) Finance
3 1 (2.70%) German Language
3 1 (2.70%) Legal
Miscellaneous
1 6 (16.22%) Computer Science
2 5 (13.51%) iPad
2 5 (13.51%) iPhone
3 4 (10.81%) Blackberry
3 4 (10.81%) Enterprise Software
4 3 (8.11%) Driving Licence
5 2 (5.41%) Clustering
6 1 (2.70%) Analytical Skills
6 1 (2.70%) Enterprise Storage
6 1 (2.70%) Management Information System
6 1 (2.70%) Private Cloud
6 1 (2.70%) Replication
Operating Systems
1 29 (78.38%) Windows
2 22 (59.46%) Windows Server
3 6 (16.22%) Windows 7
4 4 (10.81%) Android
4 4 (10.81%) Linux
4 4 (10.81%) Unix
4 4 (10.81%) Windows Server 2008
5 2 (5.41%) Windows Server 2012
5 2 (5.41%) Windows Vista
5 2 (5.41%) Windows XP
6 1 (2.70%) Mac OS X
6 1 (2.70%) Mac OS X Server
6 1 (2.70%) Windows 2000
6 1 (2.70%) Windows 8
6 1 (2.70%) Windows Server 2003
Processes & Methodologies
1 14 (37.84%) ITIL
2 5 (13.51%) Problem Management
2 5 (13.51%) Service Delivery
3 4 (10.81%) Document Management
3 4 (10.81%) E-Discovery
3 4 (10.81%) Line Management
3 4 (10.81%) Logistics
3 4 (10.81%) Service Management
3 4 (10.81%) Software Distribution
4 2 (5.41%) ITIL V3
5 1 (2.70%) Asset Management
5 1 (2.70%) Configuration Management
5 1 (2.70%) Incident Management
5 1 (2.70%) Mobile Device Management
5 1 (2.70%) Process Improvement
5 1 (2.70%) Root Cause Analysis
5 1 (2.70%) Supply Chain Management
Programming Languages
1 5 (13.51%) SQL
2 1 (2.70%) C
2 1 (2.70%) VBA
Qualifications
1 7 (18.92%) Degree
2 6 (16.22%) Microsoft Certification
3 5 (13.51%) ITIL Certification
4 4 (10.81%) MCDST
4 4 (10.81%) MOS
5 3 (8.11%) CCNA
5 3 (8.11%) Cisco Certification
6 2 (5.41%) MCSE
7 1 (2.70%) MCITP
7 1 (2.70%) MCP
7 1 (2.70%) MCSA
Quality Assurance & Compliance
1 7 (18.92%) SLA
System Software
1 14 (37.84%) Active Directory
2 7 (18.92%) XenApp
3 4 (10.81%) XenDesktop
4 3 (8.11%) Hyper-V
5 1 (2.70%) Terminal Services
5 1 (2.70%) VMware Infrastructure
Systems Management
1 6 (16.22%) SCCM
2 4 (10.81%) Systems Management Server (SMS)
3 2 (5.41%) SCOM
3 2 (5.41%) Symantec Enterprise Vault
4 1 (2.70%) AirWatch
4 1 (2.70%) DameWare
Vendors
1 15 (40.54%) Microsoft
2 9 (24.32%) Citrix
3 4 (10.81%) Altiris
3 4 (10.81%) AppSense
3 4 (10.81%) Cisco
3 4 (10.81%) Hummingbird
3 4 (10.81%) Interwoven
4 2 (5.41%) Symantec
5 1 (2.70%) Adobe
5 1 (2.70%) Apple
5 1 (2.70%) BMC
5 1 (2.70%) HP
5 1 (2.70%) LANDesk
5 1 (2.70%) Quark
5 1 (2.70%) VMware