The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 173 162 172
Rank change year-on-year
-11 +10
Permanent jobs requiring a 2nd Line Support Analyst 14 13 6
As % of all permanent IT jobs located in Manchester 0.35% 0.32% 0.16%
As % of the Job Titles category 0.37% 0.33% 0.16%
Number of salaries quoted 14 11 6
Average salary £19,500 £24,500 £23,000
Average salary % change year-on-year
-20.40% +6.52%
UK excluding London average salary £24,000 £23,500 £25,000
% change year-on-year
+2.12% -6.00%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3794 3920 3659
As % of all permanent IT jobs located in Manchester 94.50% 95.05% 96.11%
Number of salaries quoted 3123 3390 3225
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Analyst
North West

2nd Line Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Manchester

2nd Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Salary Trend in Manchester

2nd Line Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 28 July 2014, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 21 (80.77%) Windows
2 19 (73.08%) TCP/IP
3 13 (50.00%) Firewall
4 12 (46.15%) DNS
4 12 (46.15%) Internet
4 12 (46.15%) IIS
5 11 (42.31%) Active Directory
5 11 (42.31%) Microsoft
6 10 (38.46%) MS Office
6 10 (38.46%) ITIL
7 8 (30.77%) MCP
7 8 (30.77%) LAN
7 8 (30.77%) WAN
7 8 (30.77%) McAfee
8 7 (26.92%) Wi-Fi
8 7 (26.92%) Windows XP
8 7 (26.92%) MS Excel
8 7 (26.92%) Dell
8 7 (26.92%) Windows 7
8 7 (26.92%) Windows Server 2003
8 7 (26.92%) Windows Server 2008
9 5 (19.23%) SLA
9 5 (19.23%) Finance
10 3 (11.54%) Citrix
10 3 (11.54%) SQL
11 2 (7.69%) MS Exchange
11 2 (7.69%) CCA
11 2 (7.69%) Citrix Certification
11 2 (7.69%) Cisco Certification
11 2 (7.69%) Avaya

2nd Line Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 28 July 2014, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (46.15%) IIS
2 2 (7.69%) MS Exchange
3 1 (3.85%) TPMS
3 1 (3.85%) Blackberry Enterprise Server
Applications
1 10 (38.46%) MS Office
2 7 (26.92%) MS Excel
Business Applications
1 1 (3.85%) Dynamics CRM
Communications & Networking
1 19 (73.08%) TCP/IP
2 13 (50.00%) Firewall
3 12 (46.15%) DNS
3 12 (46.15%) Internet
4 8 (30.77%) LAN
4 8 (30.77%) WAN
5 7 (26.92%) Wi-Fi
6 1 (3.85%) Intrusion Detection
6 1 (3.85%) SAN
Database & Business Intelligence
1 1 (3.85%) SQL Server
1 1 (3.85%) Crystal Reports
General
1 5 (19.23%) Finance
2 1 (3.85%) Retail
2 1 (3.85%) Publishing
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET Framework
1 1 (3.85%) .NET
Miscellaneous
1 1 (3.85%) Statistics
1 1 (3.85%) Computer Science
Operating Systems
1 21 (80.77%) Windows
2 7 (26.92%) Windows XP
2 7 (26.92%) Windows 7
2 7 (26.92%) Windows Server 2003
2 7 (26.92%) Windows Server 2008
Processes & Methodologies
1 10 (38.46%) ITIL
2 2 (7.69%) Incident Management
2 2 (7.69%) Problem Management
3 1 (3.85%) Service Management
3 1 (3.85%) CRM
Programming Languages
1 3 (11.54%) SQL
2 1 (3.85%) C#
2 1 (3.85%) VB
Qualifications
1 8 (30.77%) MCP
2 2 (7.69%) CCA
2 2 (7.69%) Citrix Certification
2 2 (7.69%) Cisco Certification
2 2 (7.69%) CCNA
2 2 (7.69%) VMware Certified Professional (VCP)
3 1 (3.85%) Degree
3 1 (3.85%) MCTS
3 1 (3.85%) MCITP
3 1 (3.85%) Microsoft Certification
3 1 (3.85%) MCSE
3 1 (3.85%) MCSA
Quality Assurance & Compliance
1 5 (19.23%) SLA
System Software
1 11 (42.31%) Active Directory
2 2 (7.69%) VMware Infrastructure
3 1 (3.85%) Hyper-V
3 1 (3.85%) VMware Server
Systems Management
1 1 (3.85%) SCCM
1 1 (3.85%) SCOM
1 1 (3.85%) Backup Exec
Vendors
1 11 (42.31%) Microsoft
2 8 (30.77%) McAfee
3 7 (26.92%) Dell
4 3 (11.54%) Citrix
5 2 (7.69%) Avaya
5 2 (7.69%) VMware
6 1 (3.85%) Sophos
6 1 (3.85%) Sun
6 1 (3.85%) Cisco
6 1 (3.85%) Salesforce.com
6 1 (3.85%) Symantec
Cheadle, Cheshire
Rullion IT Plus
Salary: £26000 - £32000 per annum + Benefits
Posted: 3 hours ago