The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Second Line Support Analyst
Rank 170 170 163
Rank change year-on-year
0 -7
Permanent jobs requiring a 2nd Line Support Analyst 17 6 2
As % of all permanent IT jobs located in Manchester 0.404% 0.160% 0.050%
As % of the Job Titles category 0.424% 0.166% 0.052%
Number of salaries quoted 16 6 2
Average salary £24,500 £23,250 £23,000
Average salary % change year-on-year
+5.37% +1.08%
UK excluding London average salary £24,500 £25,000 £24,500
% change year-on-year
-2.00% +2.04%
All Job Titles
Manchester
Permanent IT job ads with a match in the
Job Titles category
4013 3607 3819
As % of all permanent IT jobs located in Manchester 95.43% 95.98% 95.50%
Number of salaries quoted 3458 3202 3491
Average salary £35,000 £34,500 £34,000
Average salary % change year-on-year
+1.44% +1.47%
90% offered a salary of more than £23,500 £22,500 £22,000
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
2nd Line Support Analyst
North West

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Manchester region.

Manchester 2nd Line Support Analyst Salary Trend

2nd Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Manchester region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Oldham - 2 £22,500 -
Stockport - 1 £20,500 -
2nd Line Support Analyst
North West

2nd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 15 (83.33%) Windows
2 14 (77.78%) Active Directory
3 12 (66.67%) Microsoft
4 10 (55.56%) TCP/IP
5 9 (50.00%) Windows XP
5 9 (50.00%) LAN
5 9 (50.00%) WAN
5 9 (50.00%) MS Office
5 9 (50.00%) Windows 7
6 7 (38.89%) Windows Server 2008
6 7 (38.89%) Windows Server 2003
7 6 (33.33%) Legal
8 5 (27.78%) ITIL
9 4 (22.22%) Law
10 3 (16.67%) VMware
10 3 (16.67%) MCP
10 3 (16.67%) McAfee
10 3 (16.67%) Wi-Fi
10 3 (16.67%) ERP
10 3 (16.67%) Dell
10 3 (16.67%) Microsoft Certification
11 2 (11.11%) CCA
11 2 (11.11%) Avaya
11 2 (11.11%) Practice Management
11 2 (11.11%) Blackberry
11 2 (11.11%) Internet
11 2 (11.11%) SAP
11 2 (11.11%) DNS
11 2 (11.11%) SLA
11 2 (11.11%) Cisco

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (11.11%) SAP Smart Forms
Application Platforms
1 2 (11.11%) WorkSite
2 1 (5.556%) Exchange Server 2010
2 1 (5.556%) Exchange Server 2003
2 1 (5.556%) MS Exchange
Applications
1 9 (50.00%) MS Office
Communications & Networking
1 10 (55.56%) TCP/IP
2 9 (50.00%) LAN
2 9 (50.00%) WAN
3 3 (16.67%) Wi-Fi
4 2 (11.11%) Internet
4 2 (11.11%) DNS
5 1 (5.556%) DHCP
Database & Business Intelligence
1 1 (5.556%) SQL Server
General
1 6 (33.33%) Legal
2 4 (22.22%) Law
3 1 (5.556%) Manufacturing
Miscellaneous
1 2 (11.11%) Blackberry
Operating Systems
1 15 (83.33%) Windows
2 9 (50.00%) Windows XP
2 9 (50.00%) Windows 7
3 7 (38.89%) Windows Server 2008
3 7 (38.89%) Windows Server 2003
4 1 (5.556%) UNIX
4 1 (5.556%) Linux
Processes & Methodologies
1 5 (27.78%) ITIL
2 3 (16.67%) ERP
3 2 (11.11%) Practice Management
4 1 (5.556%) Problem Management
Programming Languages
1 1 (5.556%) SQL
Qualifications
1 3 (16.67%) MCP
1 3 (16.67%) Microsoft Certification
2 2 (11.11%) CCA
3 1 (5.556%) ITIL Certification
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 14 (77.78%) Active Directory
2 2 (11.11%) XenApp
3 1 (5.556%) VMware Infrastructure
Vendors
1 12 (66.67%) Microsoft
2 3 (16.67%) VMware
2 3 (16.67%) McAfee
2 3 (16.67%) Dell
3 2 (11.11%) Avaya
3 2 (11.11%) SAP
3 2 (11.11%) Cisco
4 1 (5.556%) Citrix
Manchester, North West
2nd Line IT Support Analyst, Manchester - Our client based in Manchester is currently looking for an 2nd Line IT Support Analyst to provide second line technical support to...
Adria Solutions Ltd
Salary: £20000 - £30000 per annum + Benefits + Bonus
Posted: 28 May 2013