The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 180 185 170
Rank change year-on-year
+5 -15
Permanent jobs requiring a 2nd Line Support Analyst 11 7 9
As % of all permanent IT jobs located in Manchester 0.27% 0.17% 0.24%
As % of the Job Titles category 0.28% 0.18% 0.25%
Number of salaries quoted 10 7 8
Average salary £22,500 £24,000 £22,250
Average salary % change year-on-year
-6.25% +7.86%
90% offered a salary of more than £19,950 £18,000 £21,400
10% offered a salary of more than £24,650 £24,700 £24,000
UK excluding London average salary £23,500 £25,000 £24,000
% change year-on-year
-6.00% +4.16%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3888 3984 3629
As % of all permanent IT jobs located in Manchester 95.01% 95.54% 97.03%
Number of salaries quoted 3239 3438 3273
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
2nd Line Support Analyst
North West

2nd Line Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Manchester

2nd Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Salary Trend in Manchester

2nd Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Manchester region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bolton - 1 £21,000 -
2nd Line Support Analyst
North West

2nd Line Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 23 April 2014, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 17 (73.91%) Windows
2 15 (65.22%) MS Office
3 13 (56.52%) Windows XP
3 13 (56.52%) Microsoft
4 12 (52.17%) Active Directory
4 12 (52.17%) ITIL
5 10 (43.48%) MCP
5 10 (43.48%) McAfee
6 9 (39.13%) SLA
7 8 (34.78%) Windows Server 2003
7 8 (34.78%) LAN
7 8 (34.78%) WAN
7 8 (34.78%) TCP/IP
8 7 (30.43%) Dell
8 7 (30.43%) Wi-Fi
8 7 (30.43%) Windows Server 2008
8 7 (30.43%) Windows 7
9 5 (21.74%) Avaya
9 5 (21.74%) MS Excel
9 5 (21.74%) SQL
10 4 (17.39%) Citrix
10 4 (17.39%) Hyper-V
11 3 (13.04%) CCA
11 3 (13.04%) Citrix Certification
11 3 (13.04%) Cisco Certification
11 3 (13.04%) Microsoft Certification
11 3 (13.04%) SAN
11 3 (13.04%) CCNA
11 3 (13.04%) Sophos
11 3 (13.04%) MCSE

2nd Line Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 23 April 2014, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) TPMS
2 1 (4.35%) Lync
2 1 (4.35%) IIS
2 1 (4.35%) MS Exchange
2 1 (4.35%) Blackberry Enterprise Server
Applications
1 15 (65.22%) MS Office
2 5 (21.74%) MS Excel
Business Applications
1 1 (4.35%) Dynamics CRM
Communications & Networking
1 8 (34.78%) LAN
1 8 (34.78%) WAN
1 8 (34.78%) TCP/IP
2 7 (30.43%) Wi-Fi
3 3 (13.04%) SAN
4 2 (8.70%) Firewall
5 1 (4.35%) Internet
5 1 (4.35%) Intrusion Detection
5 1 (4.35%) VPN
5 1 (4.35%) DNS
Database & Business Intelligence
1 1 (4.35%) SQL Server
1 1 (4.35%) Crystal Reports
General
1 2 (8.70%) Finance
2 1 (4.35%) Manufacturing
2 1 (4.35%) Publishing
2 1 (4.35%) Retail
Libraries, Frameworks & Software Standards
1 1 (4.35%) .NET
1 1 (4.35%) .NET Framework
Miscellaneous
1 1 (4.35%) Statistics
1 1 (4.35%) Computer Science
Operating Systems
1 17 (73.91%) Windows
2 13 (56.52%) Windows XP
3 8 (34.78%) Windows Server 2003
4 7 (30.43%) Windows Server 2008
4 7 (30.43%) Windows 7
Processes & Methodologies
1 12 (52.17%) ITIL
2 3 (13.04%) Service Management
2 3 (13.04%) Problem Management
3 1 (4.35%) Incident Management
3 1 (4.35%) CRM
Programming Languages
1 5 (21.74%) SQL
2 1 (4.35%) VB
2 1 (4.35%) C#
Qualifications
1 10 (43.48%) MCP
2 3 (13.04%) MCSE
2 3 (13.04%) MCSA
2 3 (13.04%) CCNA
2 3 (13.04%) CCA
2 3 (13.04%) Citrix Certification
2 3 (13.04%) Cisco Certification
2 3 (13.04%) Microsoft Certification
2 3 (13.04%) VMware Certified Professional (VCP)
2 3 (13.04%) MCTS
2 3 (13.04%) MCITP
3 1 (4.35%) Degree
Quality Assurance & Compliance
1 9 (39.13%) SLA
System Software
1 12 (52.17%) Active Directory
2 4 (17.39%) Hyper-V
3 3 (13.04%) VMware Infrastructure
4 2 (8.70%) VMware Server
Systems Management
1 3 (13.04%) Backup Exec
1 3 (13.04%) SCCM
1 3 (13.04%) SCOM
Vendors
1 13 (56.52%) Microsoft
2 10 (43.48%) McAfee
3 7 (30.43%) Dell
4 5 (21.74%) Avaya
5 4 (17.39%) Citrix
6 3 (13.04%) Symantec
6 3 (13.04%) Sophos
6 3 (13.04%) VMware
7 2 (8.70%) Cisco
8 1 (4.35%) Salesforce.com
8 1 (4.35%) Sun
Salford, Lancashire
Senitor Associates
Salary: £26000 per annum + training
Posted: 6 days ago
Bolton
DP Connect
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: 7 days ago