The statistics below represent IT jobs advertised across the Manchester region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
North West / Manchester
Rank 199 168 177
Rank change year-on-year
-31 +9
Permanent jobs requiring a 2nd Line Support Analyst 1 8 11
As % of all permanent IT jobs located in Manchester 0.026% 0.24% 0.28%
As % of the Job Titles category 0.027% 0.25% 0.29%
Number of salaries quoted 0 5 11
Median salary - £26,000 £22,500
Median salary % change year-on-year
- +15.55%
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year
-3.84% +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3684 3218 3823
As % of all permanent IT jobs located in Manchester 96.72% 97.02% 96.93%
Number of salaries quoted 3089 2659 3238
Median salary £42,500 £41,500 £37,500
Median salary % change year-on-year
+2.40% +10.66%
90% offered a salary of more than £26,500 £25,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

2nd Line Support Analyst
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Manchester

2nd Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Salary Trend in Manchester

2nd Line Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Manchester region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham - 1 - -
2nd Line Support Analyst
North West

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 23 February 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 2nd Line Support Analyst in the job title.

1 15 (88.24%) Windows
2 14 (82.35%) Microsoft
2 14 (82.35%) Active Directory
3 13 (76.47%) MS Office
4 11 (64.71%) Windows Server 2008
4 11 (64.71%) Windows 7
5 10 (58.82%) ITIL
6 9 (52.94%) MCP
6 9 (52.94%) TCP/IP
7 8 (47.06%) SLA
8 7 (41.18%) LAN
8 7 (41.18%) WAN
8 7 (41.18%) Windows XP
8 7 (41.18%) Windows Server 2003
9 6 (35.29%) Intel Security
9 6 (35.29%) Wi-Fi
9 6 (35.29%) Dell
10 5 (29.41%) MS Excel
11 4 (23.53%) Exchange Server 2010
11 4 (23.53%) Windows 8
11 4 (23.53%) Exchange Server 2013
11 4 (23.53%) MS Exchange
11 4 (23.53%) Windows Server
12 3 (17.65%) SharePoint
12 3 (17.65%) MCSE
12 3 (17.65%) MCSA
12 3 (17.65%) Cisco Certification
12 3 (17.65%) Microsoft Certification
12 3 (17.65%) CCNA
12 3 (17.65%) Retail

2nd Line Support Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) Exchange Server 2010
1 4 (23.53%) Exchange Server 2013
1 4 (23.53%) MS Exchange
2 3 (17.65%) SharePoint
3 1 (5.88%) SharePoint 2013
Applications
1 13 (76.47%) MS Office
2 5 (29.41%) MS Excel
Communications & Networking
1 9 (52.94%) TCP/IP
2 7 (41.18%) LAN
2 7 (41.18%) WAN
3 6 (35.29%) Wi-Fi
4 1 (5.88%) Cisco IOS
4 1 (5.88%) DHCP
4 1 (5.88%) DMZ
4 1 (5.88%) DNS
4 1 (5.88%) Firewall
4 1 (5.88%) IP Telephony
4 1 (5.88%) VoIP
General
1 3 (17.65%) Retail
2 1 (5.88%) Finance
2 1 (5.88%) Manufacturing
Miscellaneous
1 1 (5.88%) Blackberry
1 1 (5.88%) Driving Licence
1 1 (5.88%) Life Science
1 1 (5.88%) Video Conferencing
Operating Systems
1 15 (88.24%) Windows
2 11 (64.71%) Windows 7
2 11 (64.71%) Windows Server 2008
3 7 (41.18%) Windows Server 2003
3 7 (41.18%) Windows XP
4 4 (23.53%) Windows 8
4 4 (23.53%) Windows Server
5 2 (11.76%) Windows Server 2012
6 1 (5.88%) Mac OS
6 1 (5.88%) Windows 10
Processes & Methodologies
1 10 (58.82%) ITIL
2 1 (5.88%) Data Security
2 1 (5.88%) Online Security
2 1 (5.88%) Service Management
Qualifications
1 9 (52.94%) MCP
2 3 (17.65%) CCNA
2 3 (17.65%) Cisco Certification
2 3 (17.65%) MCITP
2 3 (17.65%) MCSA
2 3 (17.65%) MCSE
2 3 (17.65%) MCTS
2 3 (17.65%) Microsoft Certification
3 2 (11.76%) Degree
4 1 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 8 (47.06%) SLA
System Software
1 14 (82.35%) Active Directory
2 3 (17.65%) VMware Infrastructure
3 1 (5.88%) Hyper-V
Vendors
1 14 (82.35%) Microsoft
2 6 (35.29%) Dell
2 6 (35.29%) Intel Security
3 3 (17.65%) VMware
4 1 (5.88%) Avaya
4 1 (5.88%) Cisco
4 1 (5.88%) HP
4 1 (5.88%) ServiceNow