The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 173 175 172
Rank change year-on-year
+2 -3
Permanent jobs requiring a 2nd Line Support Analyst 12 12 5
As % of all permanent IT jobs located in Manchester 0.31% 0.29% 0.13%
As % of the Job Titles category 0.32% 0.31% 0.14%
Number of salaries quoted 12 12 3
Average salary £20,000 £19,500 £20,500
Average salary % change year-on-year
+2.56% -4.87%
UK excluding London average salary £25,000 £24,000 £23,500
% change year-on-year
+4.16% +2.12%
2nd Line Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3704 3888 3588
As % of all permanent IT jobs located in Manchester 95.71% 95.20% 94.47%
Number of salaries quoted 3107 3220 3133
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Manchester

2nd Line Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Salary Trend in Manchester

2nd Line Support Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Manchester region over the 3 months to 4 September 2015.

2nd Line Support Analyst Salary Histogram in Manchester

2nd Line Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 4 September 2015, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 13 (100.00%) Windows
2 11 (84.62%) DNS
3 9 (69.23%) Firewall
3 9 (69.23%) TCP/IP
4 7 (53.85%) IIS
5 6 (46.15%) Active Directory
5 6 (46.15%) Internet
6 5 (38.46%) Microsoft
6 5 (38.46%) Windows 7
6 5 (38.46%) DHCP
6 5 (38.46%) MS Exchange
7 4 (30.77%) vSphere
8 3 (23.08%) Windows 8
8 3 (23.08%) Server Monitoring
8 3 (23.08%) Structured Cabling
8 3 (23.08%) VoIP
8 3 (23.08%) MS Excel
8 3 (23.08%) VPN
8 3 (23.08%) SLA
8 3 (23.08%) Wi-Fi
8 3 (23.08%) Wireless
9 2 (15.38%) MS PowerPoint
9 2 (15.38%) Windows Server 2008
9 2 (15.38%) Windows Server 2012
10 1 (7.69%) Exchange Server 2013
10 1 (7.69%) Exchange Server 2010
10 1 (7.69%) Hyper-V
10 1 (7.69%) Retail
10 1 (7.69%) Cisco
10 1 (7.69%) X-Windows

2nd Line Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 4 September 2015, IT jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (53.85%) IIS
2 5 (38.46%) MS Exchange
3 1 (7.69%) Exchange Server 2010
3 1 (7.69%) Exchange Server 2013
Applications
1 3 (23.08%) MS Excel
2 2 (15.38%) MS PowerPoint
Communications & Networking
1 11 (84.62%) DNS
2 9 (69.23%) TCP/IP
2 9 (69.23%) Firewall
3 6 (46.15%) Internet
4 5 (38.46%) DHCP
5 3 (23.08%) VoIP
5 3 (23.08%) VPN
5 3 (23.08%) Wi-Fi
5 3 (23.08%) Wireless
5 3 (23.08%) Structured Cabling
6 1 (7.69%) WAN
6 1 (7.69%) LAN
General
1 1 (7.69%) Retail
Libraries, Frameworks & Software Standards
1 1 (7.69%) X-Windows
Operating Systems
1 13 (100.00%) Windows
2 5 (38.46%) Windows 7
3 3 (23.08%) Windows 8
4 2 (15.38%) Windows Server 2012
4 2 (15.38%) Windows Server 2008
5 1 (7.69%) Windows XP
5 1 (7.69%) Mac OS X
5 1 (7.69%) Windows Server 2003
Processes & Methodologies
1 3 (23.08%) Server Monitoring
2 1 (7.69%) ITIL
Programming Languages
1 1 (7.69%) SQL
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 6 (46.15%) Active Directory
2 4 (30.77%) vSphere
3 1 (7.69%) Hyper-V
Vendors
1 5 (38.46%) Microsoft
2 1 (7.69%) Juniper
2 1 (7.69%) Apple
2 1 (7.69%) Cisco
Oldham, Lancashire
Next Move IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago