The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 175 159 155
Rank change year-on-year
-16 -4
Permanent jobs requiring a 3rd Line Support 19 16 18
As % of all permanent IT jobs located in Manchester 0.468% 0.441% 0.456%
As % of the Job Titles category 0.490% 0.457% 0.475%
Number of salaries quoted 16 14 18
Average salary £31,500 £33,250 £29,000
Average salary % change year-on-year
-5.26% +14.65%
90% offered a salary of more than £27,000 £24,850 £21,500
10% offered a salary of more than £33,750 £36,050 £37,500
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Manchester
Permanent IT job ads with a match in the
Job Titles category
3875 3500 3791
As % of all permanent IT jobs located in Manchester 95.49% 96.53% 96.07%
Number of salaries quoted 3350 3122 3469
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £21,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
North West

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Manchester region.

Manchester 3rd Line Support Salary Trend

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Manchester region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Bolton - 2 £28,500 -
Stockport -9 1 £35,000 -
3rd Line Support
North West

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 28 (82.35%) Windows
2 22 (64.71%) MS Exchange
2 22 (64.71%) VMware
3 20 (58.82%) Active Directory
4 17 (50.00%) Exchange Server 2010
5 15 (44.12%) Windows Server 2008
5 15 (44.12%) Microsoft
6 14 (41.18%) Citrix
6 14 (41.18%) ITIL
6 14 (41.18%) VMware Infrastructure
7 12 (35.29%) Exchange Server 2007
8 10 (29.41%) NetApp
9 9 (26.47%) XenApp
10 8 (23.53%) WAN
11 7 (20.59%) LAN
11 7 (20.59%) TCP/IP
12 6 (17.65%) VPN
12 6 (17.65%) VoIP
12 6 (17.65%) Linux
12 6 (17.65%) SQL Server
12 6 (17.65%) Windows Server 2003
12 6 (17.65%) Project Management
12 6 (17.65%) ITIL Certification
12 6 (17.65%) Sun
12 6 (17.65%) FMCG
13 5 (14.71%) Firewall
13 5 (14.71%) NetBackup
13 5 (14.71%) Backup Exec
13 5 (14.71%) Juniper
13 5 (14.71%) Microsoft Certification

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (2.941%) HTML
1 1 (2.941%) .NET
1 1 (2.941%) Application Packaging
Application Platforms
1 22 (64.71%) MS Exchange
2 17 (50.00%) Exchange Server 2010
3 12 (35.29%) Exchange Server 2007
4 3 (8.824%) Exchange Server 2003
4 3 (8.824%) Lync
5 2 (5.882%) Exchange Server 2013
5 2 (5.882%) IIS
6 1 (2.941%) SharePoint
6 1 (2.941%) Blackberry Enterprise Server
6 1 (2.941%) MS Project Server
6 1 (2.941%) SharePoint 2010
Applications
1 2 (5.882%) MS Office
1 2 (5.882%) MS Excel
2 1 (2.941%) MS Project
Communications & Networking
1 8 (23.53%) WAN
2 7 (20.59%) LAN
2 7 (20.59%) TCP/IP
3 6 (17.65%) VPN
3 6 (17.65%) VoIP
4 5 (14.71%) Firewall
5 4 (11.76%) SAN
6 3 (8.824%) DNS
6 3 (8.824%) DHCP
7 2 (5.882%) VLAN
7 2 (5.882%) NAS
8 1 (2.941%) Wireless
8 1 (2.941%) Ethernet
8 1 (2.941%) Broadband
Database & Business Intelligence
1 6 (17.65%) SQL Server
2 3 (8.824%) SQL Server 2008
3 2 (5.882%) Oracle 8/8i
General
1 1 (2.941%) Telecoms
1 1 (2.941%) Finance
1 1 (2.941%) Retail
1 1 (2.941%) Local Government
Miscellaneous
1 6 (17.65%) FMCG
2 3 (8.824%) Clustering
3 2 (5.882%) Blackberry
4 1 (2.941%) Fat Client
4 1 (2.941%) Client/Server
4 1 (2.941%) Thin Client
Operating Systems
1 28 (82.35%) Windows
2 15 (44.12%) Windows Server 2008
3 6 (17.65%) Windows Server 2003
3 6 (17.65%) Linux
4 4 (11.76%) Solaris
4 4 (11.76%) UNIX
5 3 (8.824%) Windows XP
6 2 (5.882%) Windows Server 2012
7 1 (2.941%) Windows Vista
7 1 (2.941%) Windows 7
Processes & Methodologies
1 14 (41.18%) ITIL
2 6 (17.65%) Project Management
3 3 (8.824%) Change Management
4 2 (5.882%) Disaster Recovery
4 2 (5.882%) Problem Management
5 1 (2.941%) High Availability
5 1 (2.941%) Migration
5 1 (2.941%) Asset Management
5 1 (2.941%) Incident Management
Programming Languages
1 4 (11.76%) SQL
2 2 (5.882%) VBScript
2 2 (5.882%) VB
3 1 (2.941%) Java
3 1 (2.941%) PHP
Qualifications
1 6 (17.65%) ITIL Certification
2 5 (14.71%) Microsoft Certification
3 4 (11.76%) Citrix Certification
4 3 (8.824%) CCEE
5 2 (5.882%) Degree
5 2 (5.882%) MCSE
5 2 (5.882%) CCA
6 1 (2.941%) MCP
6 1 (2.941%) MCSA
6 1 (2.941%) CCNA
6 1 (2.941%) Cisco Certification
6 1 (2.941%) MCTS
6 1 (2.941%) MCITP
6 1 (2.941%) Security Cleared
6 1 (2.941%) CCIA
Quality Assurance & Compliance
1 2 (5.882%) SLA
System Software
1 20 (58.82%) Active Directory
2 14 (41.18%) VMware Infrastructure
3 9 (26.47%) XenApp
4 4 (11.76%) XenServer
4 4 (11.76%) XenDesktop
4 4 (11.76%) vSphere
5 3 (8.824%) Hyper-V
6 2 (5.882%) Citrix Presentation Server
6 2 (5.882%) Terminal Services
7 1 (2.941%) ISA Server
7 1 (2.941%) VMware ESX
7 1 (2.941%) VMware ESXi
Systems Management
1 5 (14.71%) NetBackup
1 5 (14.71%) Backup Exec
2 3 (8.824%) SCCM
3 2 (5.882%) SCOM
4 1 (2.941%) McAfee ePO
Vendors
1 22 (64.71%) VMware
2 15 (44.12%) Microsoft
3 14 (41.18%) Citrix
4 10 (29.41%) NetApp
5 6 (17.65%) Sun
6 5 (14.71%) Juniper
6 5 (14.71%) Oracle
7 3 (8.824%) Cisco
7 3 (8.824%) AppSense
8 1 (2.941%) Fujitsu
8 1 (2.941%) Apple
8 1 (2.941%) McAfee
8 1 (2.941%) Sophos
8 1 (2.941%) Websense
8 1 (2.941%) Wyse
8 1 (2.941%) SurfControl
8 1 (2.941%) HP
8 1 (2.941%) Dell
8 1 (2.941%) EMC
8 1 (2.941%) Intel
Bolton, Lancashire
It would also be beneficial to have Microsoft Exchange 2010, Citrix Presentation Server, Triole for services, Sophos Enterprise AV, SAN Storage or experience working within local government. The...
Lorien Resourcing
Salary: Competitive salary on application
Posted: 15 May 2013
Manchester, Lancashire
Skills required include: *Microsoft Windows Server 2003/2008, *VMware oSnapManager for SQL, Exchange. oNetApp FAS2040 Hardware oExperience of FlexClones oSCCM *Microsoft Exchange 2003/2010 Desirable: *VMWARE vSphere 4...
Circle Recruitment
Salary: £30000 - £37000 per annum + Bonus + Benefits
Posted: 15 May 2013