The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 161 153 178
Rank change year-on-year
-8 +25
Permanent jobs requiring a 3rd Line Support 28 20 14
As % of all permanent IT jobs located in Manchester 0.68% 0.54% 0.37%
As % of the Job Titles category 0.71% 0.57% 0.39%
Number of salaries quoted 22 18 13
Average salary £32,000 £37,500 £32,472
Average salary % change year-on-year
-14.66% +15.48%
90% offered a salary of more than £27,200 £28,200 £23,500
10% offered a salary of more than £39,750 £39,000 £40,000
UK excluding London average salary £34,000 £34,000 £34,500
% change year-on-year
- -1.44%
3rd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3942 3485 3634
As % of all permanent IT jobs located in Manchester 95.06% 94.27% 97.09%
Number of salaries quoted 3325 3023 3235
Average salary £38,000 £36,500 £35,000
Average salary % change year-on-year
+4.10% +4.28%
90% offered a salary of more than £23,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Manchester

3rd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Manchester region.

3rd Line Support Salary Trend in Manchester

3rd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Manchester region over the 3 months to 30 October 2014.

3rd Line Support Salary Histogram in Manchester

3rd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Manchester region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport 0 4 £32,250 -17.30%
Altrincham -8 2 £27,000 -29.87%
3rd Line Support
North West

3rd Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 30 October 2014, IT jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 47 (75.81%) Windows
2 43 (69.35%) VMware
3 40 (64.52%) Citrix
4 38 (61.29%) Microsoft
5 34 (54.84%) Hyper-V
6 30 (48.39%) VMware Infrastructure
7 21 (33.87%) Active Directory
7 21 (33.87%) ITIL
8 20 (32.26%) Microsoft Certification
9 19 (30.65%) Cisco
10 18 (29.03%) Citrix Certification
10 18 (29.03%) Cisco Certification
11 17 (27.42%) CCA
11 17 (27.42%) CCNA
11 17 (27.42%) Firewall
11 17 (27.42%) Windows Server 2008
12 16 (25.81%) SAN
13 14 (22.58%) MCSE
13 14 (22.58%) XenDesktop
13 14 (22.58%) Windows Server 2012
14 12 (19.35%) MS Exchange
15 11 (17.74%) VMware Certified Professional (VCP)
16 10 (16.13%) MCTS
16 10 (16.13%) SQL
16 10 (16.13%) Windows Server 2003
17 9 (14.52%) MCP
17 9 (14.52%) DNS
17 9 (14.52%) XenApp
17 9 (14.52%) Windows 7
18 8 (12.90%) Exchange Server 2010

3rd Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 30 October 2014, IT jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (19.35%) MS Exchange
2 8 (12.90%) Exchange Server 2010
3 7 (11.29%) Exchange Server 2013
4 6 (9.68%) Exchange Server 2007
5 4 (6.45%) Exchange Server 2003
5 4 (6.45%) IIS
6 2 (3.23%) SharePoint
7 1 (1.61%) Site Server
7 1 (1.61%) Blackberry Enterprise Server
7 1 (1.61%) SharePoint Server
7 1 (1.61%) Joomla!
7 1 (1.61%) Moodle
7 1 (1.61%) Lync
Applications
1 7 (11.29%) MS Excel
2 1 (1.61%) MS Office
Cloud Services
1 5 (8.06%) Office 365
Communications & Networking
1 17 (27.42%) Firewall
2 16 (25.81%) SAN
3 9 (14.52%) DNS
4 8 (12.90%) LAN
4 8 (12.90%) WAN
4 8 (12.90%) VLAN
5 7 (11.29%) DHCP
5 7 (11.29%) VPN
6 5 (8.06%) VoIP
7 4 (6.45%) Cisco ASA
8 3 (4.84%) NAS
8 3 (4.84%) Cisco IOS
8 3 (4.84%) iSCSI
9 2 (3.23%) TCP/IP
10 1 (1.61%) Wi-Fi
10 1 (1.61%) Wireless
10 1 (1.61%) Network Security
Database & Business Intelligence
1 4 (6.45%) SQL Server
2 2 (3.23%) SQL Server 2012
3 1 (1.61%) MySQL
3 1 (1.61%) SQL Server 2005
3 1 (1.61%) SQL Server 2008
General
1 2 (3.23%) Finance
Libraries, Frameworks & Software Standards
1 1 (1.61%) HTML
1 1 (1.61%) CSS
Miscellaneous
1 5 (8.06%) Analytical Skills
2 4 (6.45%) CMDB
3 1 (1.61%) iPhone
3 1 (1.61%) Clustering
3 1 (1.61%) VLE
Operating Systems
1 47 (75.81%) Windows
2 17 (27.42%) Windows Server 2008
3 14 (22.58%) Windows Server 2012
4 10 (16.13%) Windows Server 2003
5 9 (14.52%) Windows 7
6 5 (8.06%) Windows 8
6 5 (8.06%) Linux
7 4 (6.45%) UNIX
8 1 (1.61%) Windows XP
8 1 (1.61%) Mac OS X Server
8 1 (1.61%) Android
Processes & Methodologies
1 21 (33.87%) ITIL
2 6 (9.68%) Service Delivery
2 6 (9.68%) Disaster Recovery
2 6 (9.68%) Incident Management
3 5 (8.06%) People Management
3 5 (8.06%) Project Management
4 4 (6.45%) Configuration Management
5 3 (4.84%) Service Management
6 2 (3.23%) Migration
6 2 (3.23%) ERD
7 1 (1.61%) Data Protection
7 1 (1.61%) Data Architecture
7 1 (1.61%) Network Management
7 1 (1.61%) Performance Tuning
7 1 (1.61%) Network Monitoring
7 1 (1.61%) Kalman Filter
7 1 (1.61%) Mentoring
7 1 (1.61%) Stakeholder Management
7 1 (1.61%) Change Management
7 1 (1.61%) Data Modelling
Programming Languages
1 10 (16.13%) SQL
2 2 (3.23%) Java
3 1 (1.61%) Perl
3 1 (1.61%) C
3 1 (1.61%) C#
3 1 (1.61%) PowerShell
Qualifications
1 20 (32.26%) Microsoft Certification
2 18 (29.03%) Citrix Certification
2 18 (29.03%) Cisco Certification
3 17 (27.42%) CCNA
3 17 (27.42%) CCA
4 14 (22.58%) MCSE
5 11 (17.74%) VMware Certified Professional (VCP)
6 10 (16.13%) MCTS
7 9 (14.52%) MCP
8 8 (12.90%) MCSA
9 5 (8.06%) MCITP
10 2 (3.23%) Degree
10 2 (3.23%) CCNP
11 1 (1.61%) HNC
11 1 (1.61%) HND
11 1 (1.61%) NCDA
11 1 (1.61%) NCIE
11 1 (1.61%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.61%) SLA
System Software
1 34 (54.84%) Hyper-V
2 30 (48.39%) VMware Infrastructure
3 21 (33.87%) Active Directory
4 14 (22.58%) XenDesktop
5 9 (14.52%) XenApp
6 4 (6.45%) vSphere
7 3 (4.84%) Terminal Services
8 2 (3.23%) XenServer
8 2 (3.23%) VMware ESXi
9 1 (1.61%) Forefront TMG
9 1 (1.61%) ISA Server
9 1 (1.61%) Citrix Presentation Server
Systems Management
1 4 (6.45%) NetBackup
2 3 (4.84%) Backup Exec
2 3 (4.84%) SCCM
3 2 (3.23%) SCOM
4 1 (1.61%) WSUS
Vendors
1 43 (69.35%) VMware
2 40 (64.52%) Citrix
3 38 (61.29%) Microsoft
4 19 (30.65%) Cisco
5 7 (11.29%) HP
5 7 (11.29%) NetApp
6 4 (6.45%) EMC
6 4 (6.45%) 3PAR
7 2 (3.23%) Oracle
7 2 (3.23%) Apple
7 2 (3.23%) Symantec
7 2 (3.23%) McAfee
7 2 (3.23%) Sophos
8 1 (1.61%) CheckPoint
8 1 (1.61%) AppSense
8 1 (1.61%) Fortinet
8 1 (1.61%) SonicWALL
8 1 (1.61%) ProCurve
8 1 (1.61%) Veeam
8 1 (1.61%) SolarWinds
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18 - £20 per annum
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £35000 - £50000 per annum + benefits
Posted: Yesterday
Manchester
Opus Recruitment Solutions Ltd
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Manchester, Lancashire
Global Technology Solutions Ltd
Salary: £28000 - £33500 per annum
Posted: 5 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum + Benefits
Posted: 5 days ago
Manchester
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 23 days ago