The statistics below represent IT jobs advertised across the Manchester region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Third Line Support
North West / Manchester
Rank 158 153 137
Rank change year-on-year
-5 -16
Permanent jobs requiring a 3rd Line Support 36 23 58
As % of all permanent IT jobs located in Manchester 0.99% 0.73% 1.48%
As % of the Job Titles category 1.03% 0.76% 1.53%
Number of salaries quoted 34 18 57
Median salary £31,500 £32,500 £31,750
Median salary % change year-on-year
-3.07% +2.36%
90% offered a salary of more than £27,875 £29,000 £27,500
10% offered a salary of more than £33,000 £43,000 £40,000
UK excluding London median salary £34,000 £35,000 £35,000
% change year-on-year
-2.85% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3506 3017 3793
As % of all permanent IT jobs located in Manchester 96.77% 95.99% 96.83%
Number of salaries quoted 3019 2522 3273
Median salary £42,500 £40,000 £37,500
Median salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

3rd Line Support
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Manchester

3rd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Manchester region.

3rd Line Support Salary Trend in Manchester

3rd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Manchester region over the 3 months to 16 January 2017.

3rd Line Support Salary Histogram in Manchester

3rd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Manchester region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +17 11 £31,500 +5.00% 1
Bury - 7 £30,000 -
Cheadle - 3 £30,000 -
Salford - 3 £31,600 -
Altrincham - 1 £32,500 -
Ashton-under-Lyne - 1 £33,000 -
3rd Line Support
North West

3rd Line Support Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 16 January 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 3rd Line Support in the job title.

1 39 (82.98%) Active Directory
2 38 (80.85%) VMware
3 37 (78.72%) Windows
4 31 (65.96%) Microsoft
5 22 (46.81%) MS Exchange
5 22 (46.81%) Windows Server 2008
5 22 (46.81%) Windows Server
6 16 (34.04%) VMware Infrastructure
6 16 (34.04%) Windows Server 2012
7 15 (31.91%) SAN
7 15 (31.91%) ITIL
8 14 (29.79%) DHCP
8 14 (29.79%) DNS
9 12 (25.53%) MS Excel
9 12 (25.53%) SharePoint
9 12 (25.53%) IIS
10 10 (21.28%) VLAN
10 10 (21.28%) WSUS
10 10 (21.28%) SQL
11 9 (19.15%) Terminal Services
11 9 (19.15%) Windows 7
12 8 (17.02%) Backup Exec
12 8 (17.02%) Symantec
12 8 (17.02%) NetApp
12 8 (17.02%) Firewall
13 7 (14.89%) TCP/IP
13 7 (14.89%) Avaya
13 7 (14.89%) PowerShell
13 7 (14.89%) Veeam
13 7 (14.89%) Office 365

3rd Line Support Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (46.81%) MS Exchange
2 12 (25.53%) IIS
2 12 (25.53%) SharePoint
3 4 (8.51%) Exchange Server 2010
3 4 (8.51%) Exchange Server 2013
3 4 (8.51%) SharePoint 2013
3 4 (8.51%) Skype for Business
4 1 (2.13%) Blackberry Enterprise Server
4 1 (2.13%) CMS
4 1 (2.13%) Exchange Server 2007
Applications
1 12 (25.53%) MS Excel
2 4 (8.51%) MS Office
3 1 (2.13%) MS PowerPoint
Cloud Services
1 7 (14.89%) Office 365
2 3 (6.38%) Microsoft Azure
3 2 (4.26%) Amazon AWS
Communications & Networking
1 15 (31.91%) SAN
2 14 (29.79%) DHCP
2 14 (29.79%) DNS
3 10 (21.28%) VLAN
4 8 (17.02%) Firewall
5 7 (14.89%) TCP/IP
6 6 (12.77%) NAS
7 5 (10.64%) VPN
8 4 (8.51%) WAN
9 3 (6.38%) LAN
9 3 (6.38%) Skype
9 3 (6.38%) WLAN
10 2 (4.26%) VoIP
11 1 (2.13%) BGP
11 1 (2.13%) Cisco Nexus
11 1 (2.13%) EIGRP
11 1 (2.13%) MPLS
11 1 (2.13%) OSPF
Database & Business Intelligence
1 6 (12.77%) SQL Server
General
1 3 (6.38%) Advertising
1 3 (6.38%) Back Office
2 2 (4.26%) Finance
3 1 (2.13%) Legal
Libraries, Frameworks & Software Standards
1 2 (4.26%) Web Services
Miscellaneous
1 6 (12.77%) Data Centre
2 5 (10.64%) Public Cloud
3 3 (6.38%) Clustering
3 3 (6.38%) Driving Licence
3 3 (6.38%) Management Information System
4 1 (2.13%) Analytical Skills
4 1 (2.13%) Blackberry
4 1 (2.13%) CMDB
4 1 (2.13%) Enterprise Software
4 1 (2.13%) HP StoreVirtual
Operating Systems
1 37 (78.72%) Windows
2 22 (46.81%) Windows Server
2 22 (46.81%) Windows Server 2008
3 16 (34.04%) Windows Server 2012
4 9 (19.15%) Windows 7
5 6 (12.77%) Linux
5 6 (12.77%) Windows 8
6 4 (8.51%) Windows 10
7 3 (6.38%) Red Hat Enterprise Linux
7 3 (6.38%) Unix
8 1 (2.13%) Mac OS X
8 1 (2.13%) Windows Server 2003
Processes & Methodologies
1 15 (31.91%) ITIL
2 6 (12.77%) Service Management
3 5 (10.64%) Agile Software Development
3 5 (10.64%) High Availability
3 5 (10.64%) Service Delivery
3 5 (10.64%) Stakeholder Management
4 3 (6.38%) Data Management
4 3 (6.38%) Information Security
4 3 (6.38%) Master Data Management
4 3 (6.38%) Performance Monitoring
5 2 (4.26%) Capacity Planning
5 2 (4.26%) Coaching
5 2 (4.26%) DevOps
5 2 (4.26%) Disaster Recovery
5 2 (4.26%) Network Design
5 2 (4.26%) Process Improvement
5 2 (4.26%) Server Virtualisation
6 1 (2.13%) Expense Management
6 1 (2.13%) Software Deployment
6 1 (2.13%) Web Filtering
Programming Languages
1 10 (21.28%) SQL
2 7 (14.89%) PowerShell
3 1 (2.13%) VBScript
Qualifications
1 6 (12.77%) Microsoft Certification
2 5 (10.64%) ITIL Certification
2 5 (10.64%) MCITP
3 1 (2.13%) CCNP
3 1 (2.13%) Cisco Certification
3 1 (2.13%) Degree
3 1 (2.13%) MCSA
3 1 (2.13%) MCT
3 1 (2.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (10.64%) SLA
System Software
1 39 (82.98%) Active Directory
2 16 (34.04%) VMware Infrastructure
3 9 (19.15%) Terminal Services
4 5 (10.64%) Hyper-V
5 3 (6.38%) vSphere
6 1 (2.13%) Terminal Server
Systems Management
1 10 (21.28%) WSUS
2 8 (17.02%) Backup Exec
3 5 (10.64%) SCCM
4 3 (6.38%) HP SIM
4 3 (6.38%) Norton AntiVirus
5 2 (4.26%) McAfee ePO
5 2 (4.26%) NetBackup
Vendors
1 38 (80.85%) VMware
2 31 (65.96%) Microsoft
3 8 (17.02%) NetApp
3 8 (17.02%) Symantec
4 7 (14.89%) Avaya
4 7 (14.89%) Veeam
5 6 (12.77%) Citrix
6 5 (10.64%) Cisco
7 4 (8.51%) HP
8 3 (6.38%) Dell
8 3 (6.38%) GFI Software
8 3 (6.38%) Intel Security
8 3 (6.38%) Red Hat
8 3 (6.38%) SolarWinds
8 3 (6.38%) Sophos
9 2 (4.26%) EMC
10 1 (2.13%) Apple
10 1 (2.13%) iManage
10 1 (2.13%) Interwoven
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