The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 150 131 157
Rank change year-on-year
-19 +26
Permanent jobs requiring a 3rd Line Support 24 63 29
As % of all permanent IT jobs located in Manchester 0.73% 1.59% 0.78%
As % of the Job Titles category 0.75% 1.65% 0.81%
Number of salaries quoted 19 62 27
Average salary £35,000 £31,750 £27,500
Average salary % change year-on-year
+10.23% +15.45%
90% offered a salary of more than £29,000 £27,550 £25,000
10% offered a salary of more than £43,000 £40,000 £31,250
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3179 3807 3579
As % of all permanent IT jobs located in Manchester 96.19% 96.36% 96.11%
Number of salaries quoted 2635 3267 3119
Average salary £41,500 £37,500 £37,500
Average salary % change year-on-year
+10.66% -
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £60,000 £50,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Manchester

3rd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Manchester region.

3rd Line Support Salary Trend in Manchester

3rd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Manchester region over the 3 months to 5 February 2016.

3rd Line Support Salary Histogram in Manchester

3rd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Manchester region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport -1 2 £30,000 -25.00% 3
Altrincham - 2 £35,000 -
Oldham - 1 £30,000 -
Rochdale - 1 £25,000 -
3rd Line Support
North West

3rd Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 5 February 2016, IT jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 41 (69.49%) VMware
2 40 (67.80%) Windows
3 38 (64.41%) Microsoft
4 31 (52.54%) Active Directory
5 27 (45.76%) Windows Server
6 26 (44.07%) Microsoft Certification
7 25 (42.37%) Windows Server 2008
8 23 (38.98%) Citrix
9 21 (35.59%) VMware Infrastructure
10 20 (33.90%) Finance
11 19 (32.20%) Cisco
11 19 (32.20%) SQL Server
11 19 (32.20%) SQL
12 18 (30.51%) VMware Certified Professional (VCP)
13 16 (27.12%) MS Excel
13 16 (27.12%) NetApp
13 16 (27.12%) Windows 7
13 16 (27.12%) NCDA
14 15 (25.42%) SAN
15 14 (23.73%) MS Exchange
15 14 (23.73%) ITIL
16 13 (22.03%) Windows Server 2012
16 13 (22.03%) MCSE
16 13 (22.03%) SCCM
17 12 (20.34%) SharePoint
17 12 (20.34%) Windows 8
17 12 (20.34%) Data ONTAP
17 12 (20.34%) vSphere
18 11 (18.64%) McAfee ePO
18 11 (18.64%) McAfee

3rd Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 5 February 2016, IT jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (23.73%) MS Exchange
2 12 (20.34%) SharePoint
3 10 (16.95%) Exchange Server 2010
4 8 (13.56%) IIS
4 8 (13.56%) SharePoint 2010
5 4 (6.78%) Blackberry Enterprise Server
5 4 (6.78%) CMS
6 3 (5.08%) BizTalk Server
6 3 (5.08%) IBM Notes
7 1 (1.69%) Exchange Server 2003
Applications
1 16 (27.12%) MS Excel
2 8 (13.56%) MS Office
3 4 (6.78%) MS PowerPoint
Cloud Services
1 2 (3.39%) Office 365
2 1 (1.69%) Amazon AWS
2 1 (1.69%) IaaS
2 1 (1.69%) Microsoft Azure
2 1 (1.69%) SaaS
Communications & Networking
1 15 (25.42%) SAN
2 11 (18.64%) Firewall
3 9 (15.25%) Cisco Nexus
3 9 (15.25%) DNS
4 7 (11.86%) VPN
4 7 (11.86%) WAN
5 6 (10.17%) LAN
5 6 (10.17%) NAS
6 5 (8.47%) VLAN
7 3 (5.08%) DHCP
7 3 (5.08%) NetScaler
7 3 (5.08%) TCP/IP
7 3 (5.08%) WLAN
8 2 (3.39%) Internet
8 2 (3.39%) Remote Desktop
9 1 (1.69%) Cisco ASA
9 1 (1.69%) Cisco PIX
9 1 (1.69%) DEFINITY
9 1 (1.69%) F5 BIG-IP LTM
9 1 (1.69%) VoIP
Database & Business Intelligence
1 19 (32.20%) SQL Server
2 8 (13.56%) SQL Server 2008
2 8 (13.56%) SQL Server 2012
3 2 (3.39%) MySQL
3 2 (3.39%) SQL Server Integration Services
3 2 (3.39%) SQL Server Reporting Services
Development Applications
1 1 (1.69%) SQL Server Management Studio (SSMS)
1 1 (1.69%) VSS/SourceSafe
General
1 20 (33.90%) Finance
2 11 (18.64%) Law
3 10 (16.95%) Pharmaceutical
3 10 (16.95%) Retail
4 5 (8.47%) Legal
Miscellaneous
1 10 (16.95%) Data Centre
2 9 (15.25%) FlexPod
3 5 (8.47%) Analytical Skills
3 5 (8.47%) Blackberry
3 5 (8.47%) Clustering
3 5 (8.47%) Enterprise Software
4 2 (3.39%) Fat Client
4 2 (3.39%) Thin Client
5 1 (1.69%) Enterprise Cloud
5 1 (1.69%) Video Conferencing
Operating Systems
1 40 (67.80%) Windows
2 27 (45.76%) Windows Server
3 25 (42.37%) Windows Server 2008
4 16 (27.12%) Windows 7
5 13 (22.03%) Windows Server 2012
6 12 (20.34%) Data ONTAP
6 12 (20.34%) Windows 8
7 7 (11.86%) Windows Server 2003
8 5 (8.47%) Windows 2000 Server
9 4 (6.78%) Linux
10 2 (3.39%) Red Hat Enterprise Linux
11 1 (1.69%) Unix
11 1 (1.69%) Windows 10
11 1 (1.69%) Windows Mobile
11 1 (1.69%) Windows XP
Processes & Methodologies
1 14 (23.73%) ITIL
2 10 (16.95%) Capacity Planning
2 10 (16.95%) Line Management
3 8 (13.56%) Coaching
3 8 (13.56%) ITIL V2
3 8 (13.56%) Mentoring
3 8 (13.56%) PRINCE2
4 6 (10.17%) Change Management
5 5 (8.47%) Document Management
5 5 (8.47%) Problem Management
5 5 (8.47%) Software Deployment
5 5 (8.47%) Workflow
6 4 (6.78%) Disaster Recovery
6 4 (6.78%) Expense Management
6 4 (6.78%) Incident Management
6 4 (6.78%) Root Cause Analysis
7 3 (5.08%) CRM
8 2 (3.39%) Configuration Management
8 2 (3.39%) Data Security
8 2 (3.39%) Service Management
Programming Languages
1 19 (32.20%) SQL
2 5 (8.47%) PowerShell
2 5 (8.47%) VBScript
3 2 (3.39%) Bash Shell
3 2 (3.39%) Perl
3 2 (3.39%) Python
3 2 (3.39%) Shell Script
Qualifications
1 26 (44.07%) Microsoft Certification
2 18 (30.51%) VMware Certified Professional (VCP)
3 16 (27.12%) NCDA
4 13 (22.03%) MCSE
5 11 (18.64%) MCITP
6 10 (16.95%) MCTS
7 9 (15.25%) Cisco Certification
8 8 (13.56%) CCNA
9 6 (10.17%) MCSA
9 6 (10.17%) NCIE
10 4 (6.78%) Citrix Certification
10 4 (6.78%) Degree
10 4 (6.78%) VCAP
11 3 (5.08%) CCA
12 2 (3.39%) MCT
12 2 (3.39%) RHCE
12 2 (3.39%) RHCT
13 1 (1.69%) CCIE
13 1 (1.69%) CCSE
13 1 (1.69%) MCP
Quality Assurance & Compliance
1 5 (8.47%) SLA
2 2 (3.39%) ISO/IEC 27001
System Software
1 31 (52.54%) Active Directory
2 21 (35.59%) VMware Infrastructure
3 12 (20.34%) vSphere
4 4 (6.78%) Terminal Server
4 4 (6.78%) XenApp
5 3 (5.08%) XenDesktop
6 1 (1.69%) Hyper-V
6 1 (1.69%) Terminal Services
6 1 (1.69%) VMware ESXi
6 1 (1.69%) VMware Server
Systems Management
1 13 (22.03%) SCCM
2 11 (18.64%) McAfee ePO
3 8 (13.56%) SCOM
3 8 (13.56%) SCOrch
4 2 (3.39%) XenMobile
Vendors
1 41 (69.49%) VMware
2 38 (64.41%) Microsoft
3 23 (38.98%) Citrix
4 19 (32.20%) Cisco
5 16 (27.12%) NetApp
6 11 (18.64%) McAfee
7 5 (8.47%) iManage
7 5 (8.47%) Veeam
8 4 (6.78%) Interwoven
9 3 (5.08%) IronPort
9 3 (5.08%) Lotus
10 2 (3.39%) Red Hat
11 1 (1.69%) Avaya
11 1 (1.69%) CheckPoint
11 1 (1.69%) Dell
11 1 (1.69%) F5
Greater Manchester
IQ Telecom
Salary: £38000 - £40000 per annum
Posted: Yesterday
Stockport, Cheshire
Oscar
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Bury, Lancashire
Senitor Associates
Salary: £31000 per annum
Posted: 2 days ago
Bury, Lancashire
Senitor Associates
Salary: £29000 per annum
Posted: 2 days ago
Manchester, Lancashire
Oscar
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Stockport
Computer Futures
Salary: competitive
Posted: 4 days ago
Stockport
Applause IT Ltd
Salary: £30000 - £36000 per annum + bens + flexitime
Posted: 27 days ago