The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 129 147 179
Rank change year-on-year
+18 +32
Permanent jobs requiring a 3rd Line Support 60 30 15
As % of all permanent IT jobs located in Manchester 1.50% 0.81% 0.35%
As % of the Job Titles category 1.58% 0.86% 0.36%
Number of salaries quoted 59 27 15
Average salary £31,750 £27,500 £30,581
Average salary % change year-on-year
+15.45% -10.07%
90% offered a salary of more than £27,500 £25,000 £26,500
10% offered a salary of more than £40,000 £32,350 £33,373
UK excluding London average salary £35,000 £33,500 £33,000
% change year-on-year
+4.47% +1.51%
3rd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3809 3493 4140
As % of all permanent IT jobs located in Manchester 95.11% 94.84% 96.86%
Number of salaries quoted 3286 3044 3675
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Manchester

3rd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Manchester region.

3rd Line Support Salary Trend in Manchester

3rd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Manchester region over the 3 months to 30 January 2015.

3rd Line Support Salary Histogram in Manchester

3rd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Manchester region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport -2 4 £40,000 +2.56% 1
Cheadle - 3 £40,000 -
Wigan - 1 £27,500 -
3rd Line Support
North West

3rd Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 30 January 2015, IT jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 71 (80.68%) VMware
2 69 (78.41%) Windows
3 66 (75.00%) Microsoft
4 49 (55.68%) Active Directory
5 43 (48.86%) Hyper-V
6 42 (47.73%) Citrix
7 39 (44.32%) SAN
7 39 (44.32%) MS Exchange
8 35 (39.77%) ITIL
8 35 (39.77%) Microsoft Certification
9 34 (38.64%) MS Excel
10 32 (36.36%) HP
10 32 (36.36%) VMware Infrastructure
11 31 (35.23%) Firewall
12 29 (32.95%) MCSE
12 29 (32.95%) DNS
12 29 (32.95%) Windows Server 2008
13 27 (30.68%) Cisco
13 27 (30.68%) DHCP
14 26 (29.55%) SharePoint
14 26 (29.55%) Windows Server 2012
15 21 (23.86%) Windows Server 2003
16 20 (22.73%) Windows 8
17 17 (19.32%) Exchange Server 2010
17 17 (19.32%) Windows 7
17 17 (19.32%) NetApp
17 17 (19.32%) IIS
18 16 (18.18%) SQL Server
18 16 (18.18%) Cisco Certification
18 16 (18.18%) SCCM

3rd Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 30 January 2015, IT jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (44.32%) MS Exchange
2 26 (29.55%) SharePoint
3 17 (19.32%) Exchange Server 2010
3 17 (19.32%) IIS
4 7 (7.95%) Exchange Server 2003
4 7 (7.95%) Exchange Server 2013
5 6 (6.82%) Lync
5 6 (6.82%) Exchange Server 2007
6 3 (3.41%) SharePoint 2010
7 2 (2.27%) SharePoint 2013
8 1 (1.14%) Site Server
8 1 (1.14%) Blackberry Enterprise Server
8 1 (1.14%) Joomla!
8 1 (1.14%) Moodle
Applications
1 34 (38.64%) MS Excel
2 3 (3.41%) MS Office
Cloud Services
1 6 (6.82%) Office 365
Communications & Networking
1 39 (44.32%) SAN
2 31 (35.23%) Firewall
3 29 (32.95%) DNS
4 27 (30.68%) DHCP
5 15 (17.05%) LAN
5 15 (17.05%) VPN
6 14 (15.91%) WAN
7 10 (11.36%) TCP/IP
8 9 (10.23%) Wireless
9 7 (7.95%) NAS
10 6 (6.82%) VLAN
11 5 (5.68%) VoIP
12 2 (2.27%) NetScaler
12 2 (2.27%) Cisco Nexus
12 2 (2.27%) Cisco ASA
13 1 (1.14%) MPLS
13 1 (1.14%) Network Security
13 1 (1.14%) Cisco IOS
13 1 (1.14%) iSCSI
Database & Business Intelligence
1 16 (18.18%) SQL Server
2 5 (5.68%) SQL Server 2012
3 4 (4.55%) SQL Server 2008
4 1 (1.14%) SQL Server 2005
Development Applications
1 1 (1.14%) Visual Studio
General
1 11 (12.50%) Finance
2 4 (4.55%) Legal
Libraries, Frameworks & Software Standards
1 7 (7.95%) Web Services
2 2 (2.27%) Application Packaging
3 1 (1.14%) HTML
3 1 (1.14%) CSS
Miscellaneous
1 14 (15.91%) Analytical Skills
2 7 (7.95%) Clustering
3 2 (2.27%) SecurID
3 2 (2.27%) Blackberry
4 1 (1.14%) CMDB
4 1 (1.14%) VLE
4 1 (1.14%) Replication
4 1 (1.14%) Management Information System
4 1 (1.14%) iPhone
Operating Systems
1 69 (78.41%) Windows
2 29 (32.95%) Windows Server 2008
3 26 (29.55%) Windows Server 2012
4 21 (23.86%) Windows Server 2003
5 20 (22.73%) Windows 8
6 17 (19.32%) Windows 7
7 11 (12.50%) Linux
8 9 (10.23%) UNIX
9 6 (6.82%) Windows XP
10 2 (2.27%) Windows Mobile
10 2 (2.27%) Mac OS X
11 1 (1.14%) Mac OS X Server
11 1 (1.14%) Android
Processes & Methodologies
1 35 (39.77%) ITIL
2 10 (11.36%) Service Management
3 9 (10.23%) Kalman Filter
4 7 (7.95%) Business Continuity
5 6 (6.82%) Disaster Recovery
5 6 (6.82%) PRINCE2
6 5 (5.68%) Mentoring
7 4 (4.55%) Coaching
7 4 (4.55%) Incident Management
8 3 (3.41%) Service Delivery
9 2 (2.27%) ITIL V2
9 2 (2.27%) Infrastructure Management
9 2 (2.27%) ERD
9 2 (2.27%) Change Management
9 2 (2.27%) PRINCE
9 2 (2.27%) Migration
9 2 (2.27%) Project Management
10 1 (1.14%) Configuration Management
10 1 (1.14%) E-Commerce
10 1 (1.14%) Problem Management
Programming Languages
1 11 (12.50%) PowerShell
2 6 (6.82%) SQL
3 2 (2.27%) C
4 1 (1.14%) T-SQL
Qualifications
1 35 (39.77%) Microsoft Certification
2 29 (32.95%) MCSE
3 16 (18.18%) Cisco Certification
4 15 (17.05%) CCNA
5 14 (15.91%) VMware Certified Professional (VCP)
6 13 (14.77%) Citrix Certification
7 12 (13.64%) MCSA
8 11 (12.50%) CCA
9 9 (10.23%) MCP
9 9 (10.23%) MCTS
10 8 (9.09%) MCITP
11 6 (6.82%) NCDA
12 4 (4.55%) NCIE
12 4 (4.55%) VCAP
13 3 (3.41%) ITIL Certification
13 3 (3.41%) CCNP
14 2 (2.27%) CCAA
14 2 (2.27%) Degree
15 1 (1.14%) CCEA
15 1 (1.14%) HNC
Quality Assurance & Compliance
1 1 (1.14%) SLA
System Software
1 49 (55.68%) Active Directory
2 43 (48.86%) Hyper-V
3 32 (36.36%) VMware Infrastructure
4 15 (17.05%) vSphere
4 15 (17.05%) XenDesktop
5 12 (13.64%) Terminal Services
6 10 (11.36%) XenApp
7 2 (2.27%) VMware ESXi
8 1 (1.14%) ISA Server
8 1 (1.14%) Citrix Presentation Server
8 1 (1.14%) Microsoft App-V
8 1 (1.14%) XenServer
8 1 (1.14%) Forefront TMG
Systems Management
1 16 (18.18%) SCCM
2 11 (12.50%) Backup Exec
3 9 (10.23%) NetBackup
4 5 (5.68%) SCOM
5 2 (2.27%) McAfee ePO
5 2 (2.27%) SCOrch
5 2 (2.27%) MAILsweeper
6 1 (1.14%) WMI
6 1 (1.14%) WSUS
Vendors
1 71 (80.68%) VMware
2 66 (75.00%) Microsoft
3 42 (47.73%) Citrix
4 32 (36.36%) HP
5 27 (30.68%) Cisco
6 17 (19.32%) NetApp
7 16 (18.18%) 3PAR
8 9 (10.23%) Symantec
9 8 (9.09%) CheckPoint
10 7 (7.95%) Wyse
10 7 (7.95%) Meraki
11 4 (4.55%) McAfee
11 4 (4.55%) EMC
12 3 (3.41%) Sophos
13 2 (2.27%) MobileIron
13 2 (2.27%) Veeam
13 2 (2.27%) AppSense
13 2 (2.27%) Apple
14 1 (1.14%) Adobe
14 1 (1.14%) Dell
Manchester, Lancashire
Circle Recruitment
Salary: £30000 - £40000 per annum + On call + healthcare + Benefits
Posted: Yesterday
Manchester, Lancashire
Experis Ltd
Salary: £28000.00 - £33500.00 per annum + benefits
Posted: 3 days ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Excellent Benefits
Posted: 3 days ago
Manchester, Lancashire
Xn Hotels Systems
Salary: From £23,000 to £28,000 per annum + OOH & Benefits
Posted: 8 days ago