The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 149 155 165
Rank change year-on-year
+6 +10
Permanent jobs requiring a 3rd Line Support 33 24 16
As % of all permanent IT jobs located in Manchester 0.81% 0.61% 0.42%
As % of the Job Titles category 0.86% 0.65% 0.43%
Number of salaries quoted 27 22 15
Average salary £35,000 £33,000 £30,000
Average salary % change year-on-year
+6.06% +10.00%
90% offered a salary of more than £29,600 £27,500 £23,000
10% offered a salary of more than £41,000 £40,000 £40,000
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
3rd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3849 3710 3687
As % of all permanent IT jobs located in Manchester 94.92% 94.57% 96.82%
Number of salaries quoted 3179 3240 3243
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £55,000 £52,500 £51,400
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Manchester

3rd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Manchester region.

3rd Line Support Salary Trend in Manchester

3rd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Manchester region over the 3 months to 27 August 2014.

3rd Line Support Salary Histogram in Manchester

3rd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Manchester region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham +5 2 £27,000 -32.50% 1
3rd Line Support
North West

3rd Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 27 August 2014, IT jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 52 (69.33%) Windows
2 51 (68.00%) VMware
3 46 (61.33%) Microsoft
4 35 (46.67%) Hyper-V
5 32 (42.67%) Cisco
6 31 (41.33%) VMware Infrastructure
7 29 (38.67%) Active Directory
8 28 (37.33%) Citrix
9 26 (34.67%) Firewall
10 25 (33.33%) MS Exchange
11 22 (29.33%) Microsoft Certification
12 20 (26.67%) SQL
13 18 (24.00%) ITIL
14 17 (22.67%) Windows Server 2008
14 17 (22.67%) Exchange Server 2010
15 16 (21.33%) DNS
15 16 (21.33%) Cisco Certification
16 14 (18.67%) Citrix Certification
16 14 (18.67%) CCNA
16 14 (18.67%) LAN
16 14 (18.67%) WAN
16 14 (18.67%) MS Excel
17 13 (17.33%) CCA
17 13 (17.33%) Windows Server 2012
18 12 (16.00%) NetApp
18 12 (16.00%) Windows Server 2003
18 12 (16.00%) MCSE
18 12 (16.00%) DHCP
18 12 (16.00%) TCP/IP
19 11 (14.67%) SAN

3rd Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 27 August 2014, IT jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (33.33%) MS Exchange
2 17 (22.67%) Exchange Server 2010
3 11 (14.67%) Exchange Server 2013
4 8 (10.67%) Exchange Server 2007
5 7 (9.33%) Exchange Server 2003
6 5 (6.67%) SharePoint
7 4 (5.33%) IIS
7 4 (5.33%) Apache
8 3 (4.00%) Lync
9 2 (2.67%) Blackberry Enterprise Server
10 1 (1.33%) SharePoint Server
10 1 (1.33%) Site Server
Applications
1 14 (18.67%) MS Excel
2 2 (2.67%) MS Office
Cloud Services
1 8 (10.67%) Office 365
Communications & Networking
1 26 (34.67%) Firewall
2 16 (21.33%) DNS
3 14 (18.67%) LAN
3 14 (18.67%) WAN
4 12 (16.00%) DHCP
4 12 (16.00%) TCP/IP
5 11 (14.67%) SAN
6 8 (10.67%) Wi-Fi
7 7 (9.33%) VLAN
7 7 (9.33%) VPN
8 3 (4.00%) VoIP
8 3 (4.00%) NAS
9 2 (2.67%) Cisco IOS
9 2 (2.67%) iSCSI
9 2 (2.67%) Cisco ASA
10 1 (1.33%) Wireless
10 1 (1.33%) Network Security
10 1 (1.33%) Wireless Security
10 1 (1.33%) Ethernet
10 1 (1.33%) IPv6
Database & Business Intelligence
1 10 (13.33%) SQL Server
2 5 (6.67%) SQL Server 2008
2 5 (6.67%) MySQL
2 5 (6.67%) SQL Server 2012
3 4 (5.33%) MongoDB
4 1 (1.33%) SQL Server Reporting Services
General
1 1 (1.33%) Finance
Libraries, Frameworks & Software Standards
1 2 (2.67%) .NET
Miscellaneous
1 3 (4.00%) Blackberry
1 3 (4.00%) CMDB
2 1 (1.33%) iPhone
2 1 (1.33%) Clustering
Operating Systems
1 52 (69.33%) Windows
2 17 (22.67%) Windows Server 2008
3 13 (17.33%) Windows Server 2012
4 12 (16.00%) Windows Server 2003
5 8 (10.67%) Windows 7
6 7 (9.33%) Linux
7 4 (5.33%) Windows 8
8 2 (2.67%) Windows XP
8 2 (2.67%) Android
9 1 (1.33%) Windows 2000
9 1 (1.33%) Apple iOS
Processes & Methodologies
1 18 (24.00%) ITIL
2 8 (10.67%) Disaster Recovery
3 7 (9.33%) Incident Management
4 5 (6.67%) Service Delivery
5 4 (5.33%) Change Management
5 4 (5.33%) Project Management
6 3 (4.00%) Problem Management
6 3 (4.00%) Configuration Management
7 2 (2.67%) Workflow
7 2 (2.67%) Migration
7 2 (2.67%) ERD
8 1 (1.33%) Data Architecture
8 1 (1.33%) Root Cause Analysis
8 1 (1.33%) Infrastructure Management
8 1 (1.33%) Mobile Device Management
8 1 (1.33%) Performance Tuning
8 1 (1.33%) Server Monitoring
8 1 (1.33%) Kalman Filter
8 1 (1.33%) Service Management
8 1 (1.33%) Data Modelling
Programming Languages
1 20 (26.67%) SQL
2 4 (5.33%) Shell Script
2 4 (5.33%) Bash Shell
3 2 (2.67%) Java
3 2 (2.67%) Perl
4 1 (1.33%) PHP
4 1 (1.33%) PowerShell
4 1 (1.33%) C#
Qualifications
1 22 (29.33%) Microsoft Certification
2 16 (21.33%) Cisco Certification
3 14 (18.67%) Citrix Certification
3 14 (18.67%) CCNA
4 13 (17.33%) CCA
5 12 (16.00%) MCSE
6 10 (13.33%) MCSA
6 10 (13.33%) VMware Certified Professional (VCP)
7 8 (10.67%) MCTS
8 6 (8.00%) CCNP
9 4 (5.33%) MCP
10 3 (4.00%) MCITP
10 3 (4.00%) NCDA
11 1 (1.33%) NCIE
11 1 (1.33%) VCP4
11 1 (1.33%) CCIE
Quality Assurance & Compliance
1 5 (6.67%) SLA
2 1 (1.33%) ISO/IEC 27001
System Software
1 35 (46.67%) Hyper-V
2 31 (41.33%) VMware Infrastructure
3 29 (38.67%) Active Directory
4 11 (14.67%) XenDesktop
4 11 (14.67%) vSphere
5 7 (9.33%) XenApp
6 2 (2.67%) XenServer
7 1 (1.33%) VMware ESXi
7 1 (1.33%) Terminal Server
7 1 (1.33%) VMware Workstation
7 1 (1.33%) Citrix Presentation Server
Systems Management
1 4 (5.33%) Nagios
1 4 (5.33%) Cacti
2 2 (2.67%) SCCM
3 1 (1.33%) SCOM
3 1 (1.33%) Backup Exec
3 1 (1.33%) McAfee ePO
3 1 (1.33%) Cisco UCCX
Vendors
1 51 (68.00%) VMware
2 46 (61.33%) Microsoft
3 32 (42.67%) Cisco
4 28 (37.33%) Citrix
5 12 (16.00%) NetApp
6 6 (8.00%) Oracle
7 5 (6.67%) HP
8 4 (5.33%) Juniper
8 4 (5.33%) CheckPoint
8 4 (5.33%) LANDesk
9 3 (4.00%) Dell
10 2 (2.67%) EMC
11 1 (1.33%) Reuters
11 1 (1.33%) Bloomberg
11 1 (1.33%) McAfee
11 1 (1.33%) AppSense
11 1 (1.33%) Huawei
11 1 (1.33%) Fortinet
11 1 (1.33%) SonicWALL
11 1 (1.33%) Veeam
Manchester
Nigel Frank International Limited - Newcastle
Salary: £30000 - £45000 per annum
Posted: 11 hours ago
Altrincham, Cheshire
Sanderson
Salary: £23000 - £30000 per annum + Bonus
Posted: 5 days ago
Manchester, Lancashire
Staffline Group PLC
Salary: From £30,000 to £40,000 per annum Plus CAR & other b
Posted: 12 days ago