3rd Line Support Jobs in the North West

Third Line Support
England > North West

The median Third Line Support salary in the North West is £40,000 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 281 264 302
Rank change year-on-year -17 +38 -112
Permanent jobs requiring a 3rd Line Support 14 37 25
As % of all permanent jobs advertised in the North West 0.14% 0.47% 0.27%
As % of the Job Titles category 0.15% 0.53% 0.28%
Number of salaries quoted 13 37 24
10th Percentile £30,000 £33,750 £31,625
25th Percentile £36,250 £36,250 £32,750
Median annual salary (50th Percentile) £40,000 £42,500 £40,625
Median % change year-on-year -5.88% +4.62% -9.72%
75th Percentile £53,750 £48,750 £44,250
90th Percentile - £58,750 £47,500
England median annual salary £40,000 £42,000 £40,000
% change year-on-year -4.76% +5.00% -

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,204 7,035 9,055
% of permanent jobs with a recognized job title 94.76% 89.07% 96.06%
Number of salaries quoted 7,085 4,082 5,490
10th Percentile £27,250 £30,000 £28,750
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £54,882 £52,500
Median % change year-on-year -8.90% +4.54% +10.53%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £81,475 £82,500
England median annual salary £53,500 £60,567 £60,000
% change year-on-year -11.67% +0.95% +9.09%

3rd Line Support
Job Vacancy Trend in the North West

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for 3rd Line Support in the North West

3rd Line Support
Salary Trend in the North West

3-month moving average salary quoted in jobs citing 3rd Line Support in the North West.

Salary trend for 3rd Line Support in the North West

3rd Line Support
Salary Histogram in the North West

Salary distribution for jobs citing 3rd Line Support in the North West over the 6 months to 29 April 2024.

Salary histogram for 3rd Line Support in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +17 9 £40,000 -5.88% 2
Cheshire -14 3 £41,000 +9.33%
Cumbria -17 2 £32,000 -8.57% 2
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 29 April 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring 3rd Line Support in the job title.

1 8 (57.14%) Microsoft 365
2 7 (50.00%) HP
2 7 (50.00%) Cisco
2 7 (50.00%) Microsoft
3 6 (42.86%) Infrastructure Engineering
3 6 (42.86%) VMware
3 6 (42.86%) ITIL
3 6 (42.86%) Hyper-V
4 5 (35.71%) Veeam
4 5 (35.71%) VMware Infrastructure
4 5 (35.71%) Social Skills
5 4 (28.57%) Datto
5 4 (28.57%) Public Sector
5 4 (28.57%) VSAN
5 4 (28.57%) Remote Monitoring and Management
5 4 (28.57%) Customer Service
5 4 (28.57%) Cloud Security
5 4 (28.57%) Analytical Skills
5 4 (28.57%) Data Centre
5 4 (28.57%) Performance Monitoring
5 4 (28.57%) Azure
5 4 (28.57%) vSphere
5 4 (28.57%) Enterprise Storage
5 4 (28.57%) Windows
5 4 (28.57%) NetApp
5 4 (28.57%) Dell
5 4 (28.57%) Wi-Fi
6 3 (21.43%) Wireless
6 3 (21.43%) Firewall
6 3 (21.43%) Sophos

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (7.14%) Microsoft Office
Cloud Services
1 8 (57.14%) Microsoft 365
2 4 (28.57%) Azure
3 3 (21.43%) Google Workspace
4 2 (14.29%) AWS
Communications & Networking
1 4 (28.57%) VSAN
1 4 (28.57%) Wi-Fi
2 3 (21.43%) Firewall
2 3 (21.43%) Remote Desktop
2 3 (21.43%) Wireless
3 2 (14.29%) Internet
3 2 (14.29%) LAN
3 2 (14.29%) VoIP
3 2 (14.29%) WAN
4 1 (7.14%) DHCP
4 1 (7.14%) DNS
4 1 (7.14%) SAN
4 1 (7.14%) WLAN
General
1 5 (35.71%) Social Skills
2 4 (28.57%) Analytical Skills
2 4 (28.57%) Public Sector
3 2 (14.29%) Documentation Skills
3 2 (14.29%) Inclusion and Diversity
3 2 (14.29%) Telecoms
Miscellaneous
1 4 (28.57%) Data Centre
1 4 (28.57%) Enterprise Storage
2 3 (21.43%) Driving Licence
3 2 (14.29%) Management Information System
Operating Systems
1 4 (28.57%) Windows
2 3 (21.43%) Windows Server
2 3 (21.43%) Windows Server 2016
3 2 (14.29%) Windows Server 2019
4 1 (7.14%) Windows 10
Processes & Methodologies
1 6 (42.86%) Infrastructure Engineering
1 6 (42.86%) ITIL
2 4 (28.57%) Cloud Security
2 4 (28.57%) Customer Service
2 4 (28.57%) Performance Monitoring
2 4 (28.57%) Remote Monitoring and Management
3 2 (14.29%) Cybersecurity
3 2 (14.29%) Data Privacy
3 2 (14.29%) Disaster Recovery
3 2 (14.29%) Mentoring
3 2 (14.29%) Root Cause Analysis
3 2 (14.29%) Service Management
4 1 (7.14%) Systems Engineering
Qualifications
1 2 (14.29%) DBS Check
1 2 (14.29%) Degree
1 2 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 2 (14.29%) GDPR
1 2 (14.29%) PCI DSS
2 1 (7.14%) SLA
System Software
1 6 (42.86%) Hyper-V
2 5 (35.71%) VMware Infrastructure
3 4 (28.57%) vSphere
4 2 (14.29%) Active Directory
5 1 (7.14%) Terminal Services
Systems Management
1 2 (14.29%) Autotask
1 2 (14.29%) Microsoft Intune
Vendors
1 7 (50.00%) Cisco
1 7 (50.00%) HP
1 7 (50.00%) Microsoft
2 6 (42.86%) VMware
3 5 (35.71%) Veeam
4 4 (28.57%) Datto
4 4 (28.57%) Dell
4 4 (28.57%) NetApp
5 3 (21.43%) Sophos
6 2 (14.29%) Citrix
6 2 (14.29%) ConnectWise
6 2 (14.29%) Draytek
6 2 (14.29%) ESET
6 2 (14.29%) Ubiquiti