The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 198 213 209
Rank change year-on-year
+15 -4
Permanent jobs requiring a 3rd Line Support 57 43 31
As % of all permanent IT jobs located in the North West 0.79% 0.58% 0.44%
As % of the Job Titles category 0.83% 0.61% 0.45%
Number of salaries quoted 47 39 28
Average salary £32,500 £30,000 £35,000
Average salary % change year-on-year
+8.33% -14.28%
90% offered a salary of more than £27,800 £24,000 £28,700
10% offered a salary of more than £41,000 £36,000 £45,000
UK excluding London average salary £34,000 £32,500 £34,500
% change year-on-year
+4.61% -5.79%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6836 7022 6862
As % of all permanent IT jobs located in the North West 95.28% 95.29% 96.39%
Number of salaries quoted 5539 5894 6073
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £51,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the North West

3rd Line Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the North West region.

3rd Line Support Salary Trend in the North West

3rd Line Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the North West region over the 3 months to 17 April 2014.

3rd Line Support Salary Histogram in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester +22 37 £32,500 +3.17% 6
Cheshire +7 13 £37,500 -6.25% 1
Merseyside -13 5 £33,000 +21.10%
Lancashire -6 2 £30,000 +25.00%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the North West

For the 6 months to 17 April 2014, IT jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 83 (76.85%) Windows
2 78 (72.22%) VMware
3 70 (64.81%) Active Directory
4 69 (63.89%) Microsoft
5 54 (50.00%) Cisco
6 51 (47.22%) Microsoft Certification
7 46 (42.59%) SQL
8 45 (41.67%) MS Exchange
9 42 (38.89%) Windows Server 2008
10 41 (37.96%) ITIL
11 38 (35.19%) Firewall
12 37 (34.26%) Windows Server 2003
13 35 (32.41%) SQL Server
13 35 (32.41%) WAN
14 34 (31.48%) MS Excel
14 34 (31.48%) VMware Infrastructure
15 30 (27.78%) vSphere
15 30 (27.78%) Cisco Certification
16 29 (26.85%) LAN
16 29 (26.85%) Windows Server 2012
17 28 (25.93%) Exchange Server 2010
17 28 (25.93%) CCNA
18 25 (23.15%) Windows 7
19 24 (22.22%) Windows XP
20 23 (21.30%) IIS
20 23 (21.30%) Citrix
20 23 (21.30%) SCCM
21 22 (20.37%) Hyper-V
21 22 (20.37%) MCSE
22 20 (18.52%) MCSA

3rd Line Support
Top Related IT Skills in the North West by Category

For the 6 months to 17 April 2014, IT jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (41.67%) MS Exchange
2 28 (25.93%) Exchange Server 2010
3 23 (21.30%) IIS
4 13 (12.04%) SharePoint
5 11 (10.19%) Exchange Server 2003
6 10 (9.26%) Exchange Server 2007
7 6 (5.56%) SharePoint 2010
8 5 (4.63%) Exchange Server 2013
9 4 (3.70%) Apache
10 3 (2.78%) Lync
10 3 (2.78%) Site Server
11 2 (1.85%) Blackberry Enterprise Server
12 1 (0.93%) BizTalk Server
Applications
1 34 (31.48%) MS Excel
2 5 (4.63%) MS Office
Business Applications
1 1 (0.93%) SalesLogix
1 1 (0.93%) Line 500
Cloud Services
1 4 (3.70%) Office 365
2 1 (0.93%) Cloud Computing
Communications & Networking
1 38 (35.19%) Firewall
2 35 (32.41%) WAN
3 29 (26.85%) LAN
4 20 (18.52%) SAN
5 19 (17.59%) DNS
6 17 (15.74%) Wi-Fi
7 16 (14.81%) TCP/IP
8 15 (13.89%) DHCP
9 14 (12.96%) VPN
10 13 (12.04%) Cisco Nexus
11 9 (8.33%) VLAN
12 4 (3.70%) WLAN
13 2 (1.85%) Network Security
13 2 (1.85%) Cisco ASA
14 1 (0.93%) NetScaler
14 1 (0.93%) Wireless Security
14 1 (0.93%) Wireless
14 1 (0.93%) IPv6
14 1 (0.93%) Ethernet
14 1 (0.93%) VoIP
Database & Business Intelligence
1 35 (32.41%) SQL Server
2 20 (18.52%) SQL Server 2008
3 17 (15.74%) SQL Server 2012
4 5 (4.63%) SQL Server 2005
5 4 (3.70%) MongoDB
5 4 (3.70%) MySQL
5 4 (3.70%) SQL Server Reporting Services
6 1 (0.93%) SQL Server 2000
General
1 7 (6.48%) Finance
2 4 (3.70%) Games
3 2 (1.85%) Law
4 1 (0.93%) Manufacturing
4 1 (0.93%) Automotive
4 1 (0.93%) Retail
4 1 (0.93%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.85%) .NET
2 1 (0.93%) EDI
Miscellaneous
1 5 (4.63%) Blackberry
2 1 (0.93%) Replication
2 1 (0.93%) Clustering
2 1 (0.93%) SecurID
2 1 (0.93%) Fat Client
2 1 (0.93%) EPoS
2 1 (0.93%) Thin Client
Operating Systems
1 83 (76.85%) Windows
2 42 (38.89%) Windows Server 2008
3 37 (34.26%) Windows Server 2003
4 29 (26.85%) Windows Server 2012
5 25 (23.15%) Windows 7
6 24 (22.22%) Windows XP
7 18 (16.67%) Linux
8 14 (12.96%) Windows 8
9 8 (7.41%) Red Hat Enterprise Linux
10 6 (5.56%) Solaris
11 2 (1.85%) Windows 2000
12 1 (0.93%) UNIX
12 1 (0.93%) Windows Mobile
Processes & Methodologies
1 41 (37.96%) ITIL
2 10 (9.26%) Service Management
2 10 (9.26%) Root Cause Analysis
3 8 (7.41%) Project Management
3 8 (7.41%) PRINCE2
4 5 (4.63%) ITSM
4 5 (4.63%) Incident Management
4 5 (4.63%) Problem Management
5 4 (3.70%) Change Management
6 3 (2.78%) Disaster Recovery
6 3 (2.78%) Test Scripting
6 3 (2.78%) Infrastructure Management
7 2 (1.85%) Workflow
7 2 (1.85%) Penetration Testing
7 2 (1.85%) Strategic Planning
7 2 (1.85%) Software Testing
8 1 (0.93%) Migration
8 1 (0.93%) Product Management
8 1 (0.93%) Change Control
8 1 (0.93%) Service Delivery
Programming Languages
1 46 (42.59%) SQL
2 4 (3.70%) Shell Script
2 4 (3.70%) Bash Shell
3 1 (0.93%) PowerShell
3 1 (0.93%) T-SQL
3 1 (0.93%) VBScript
3 1 (0.93%) Perl
3 1 (0.93%) PHP
Qualifications
1 51 (47.22%) Microsoft Certification
2 30 (27.78%) Cisco Certification
3 28 (25.93%) CCNA
4 22 (20.37%) MCSE
5 20 (18.52%) MCSA
5 20 (18.52%) VMware Certified Professional (VCP)
6 18 (16.67%) MCTS
7 15 (13.89%) NCDA
8 13 (12.04%) MCITP
9 12 (11.11%) MCP
10 6 (5.56%) CCNP
11 5 (4.63%) Citrix Certification
12 4 (3.70%) CCA
13 3 (2.78%) Security Cleared
14 2 (1.85%) SC Cleared
15 1 (0.93%) BC Cleared
15 1 (0.93%) ACDT
15 1 (0.93%) MCDST
15 1 (0.93%) ITIL Certification
15 1 (0.93%) CCIE
Quality Assurance & Compliance
1 5 (4.63%) SLA
2 4 (3.70%) ISO/IEC 27001
3 2 (1.85%) QA
System Software
1 70 (64.81%) Active Directory
2 34 (31.48%) VMware Infrastructure
3 30 (27.78%) vSphere
4 22 (20.37%) Hyper-V
5 9 (8.33%) XenApp
6 7 (6.48%) XenDesktop
7 4 (3.70%) VMware ESX
8 3 (2.78%) Microsoft App-V
8 3 (2.78%) Citrix Presentation Server
8 3 (2.78%) VMware Server
9 1 (0.93%) Xen
9 1 (0.93%) VMware Workstation
9 1 (0.93%) Terminal Server
9 1 (0.93%) Terminal Services
9 1 (0.93%) VMware ESXi
9 1 (0.93%) vCloud
9 1 (0.93%) XenServer
Systems Management
1 23 (21.30%) SCCM
2 16 (14.81%) SCOM
3 14 (12.96%) McAfee ePO
4 7 (6.48%) NetBackup
5 4 (3.70%) Backup Exec
5 4 (3.70%) Nagios
5 4 (3.70%) Cacti
6 1 (0.93%) Norton AntiVirus
6 1 (0.93%) MAILsweeper
6 1 (0.93%) WSUS
6 1 (0.93%) HP SIM
6 1 (0.93%) Cisco UCCX
6 1 (0.93%) HP Data Protector
Vendors
1 78 (72.22%) VMware
2 69 (63.89%) Microsoft
3 54 (50.00%) Cisco
4 23 (21.30%) Citrix
5 19 (17.59%) NetApp
6 17 (15.74%) McAfee
7 12 (11.11%) CheckPoint
8 10 (9.26%) HP
9 6 (5.56%) EMC
9 6 (5.56%) Red Hat
10 5 (4.63%) Juniper
10 5 (4.63%) Dell
11 4 (3.70%) Oracle
11 4 (3.70%) Symantec
11 4 (3.70%) Sophos
11 4 (3.70%) LANDesk
12 2 (1.85%) Mitel
12 2 (1.85%) Facebook
12 2 (1.85%) Twitter
12 2 (1.85%) Reuters
Cheadle, Cheshire
Evolution Recruitment Solutions
Salary: 40,000 - 45,000
Posted: 3 hours ago
Manchester, Lancashire
Spring Technology
Salary: £40000.00 - £45000.00 per annum
Posted: Yesterday
Manchester, Lancashire
Searchability.co.uk
Salary: £25000 - £35000 per annum + Company Car, Bonus, Health Cover
Posted: 2 days ago
Warrington, Cheshire
Evolution Recruitment Solutions
Salary: 40,000 + 5% Bonus
Posted: 3 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £28000 - £32000 per annum + Benefits
Posted: 3 days ago
Cheadle, Cheshire
Avecto Ltd
Salary: Excellent
Posted: 15 days ago
Manchester
Applause IT Innovation
Salary: £30000 - £35000 per annum
Posted: 27 days ago