The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 194 196 205
Rank change year-on-year
+2 +9
Permanent jobs requiring a 3rd Line Support 48 51 48
As % of all permanent IT jobs located in the North West 0.69% 0.70% 0.64%
As % of the Job Titles category 0.73% 0.73% 0.67%
Number of salaries quoted 43 46 47
Average salary £34,500 £31,000 £35,000
Average salary % change year-on-year
+11.29% -11.42%
90% offered a salary of more than £30,000 £24,000 £27,500
10% offered a salary of more than £42,000 £37,900 £43,000
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6594 6939 7170
As % of all permanent IT jobs located in the North West 94.75% 94.82% 96.14%
Number of salaries quoted 5325 5948 6330
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the North West

3rd Line Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the North West region.

3rd Line Support Salary Trend in the North West

3rd Line Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the North West region over the 3 months to 22 July 2014.

3rd Line Support Salary Histogram in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +21 32 £35,000 +11.11% 9
Cheshire -6 9 £34,250 +7.03%
Lancashire -4 6 £30,000 +3.44% 1
Merseyside -1 1 £42,500 +54.54%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the North West

For the 6 months to 22 July 2014, IT jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 77 (71.96%) Windows
2 72 (67.29%) Microsoft
3 65 (60.75%) VMware
4 58 (54.21%) Active Directory
5 42 (39.25%) MS Exchange
6 41 (38.32%) Microsoft Certification
7 38 (35.51%) SQL
7 38 (35.51%) Hyper-V
8 36 (33.64%) Firewall
8 36 (33.64%) Cisco
9 35 (32.71%) VMware Infrastructure
9 35 (32.71%) Citrix
10 33 (30.84%) Windows Server 2008
11 28 (26.17%) Exchange Server 2010
12 27 (25.23%) Windows Server 2012
13 25 (23.36%) ITIL
14 24 (22.43%) MS Excel
14 24 (22.43%) Windows 7
15 21 (19.63%) TCP/IP
16 20 (18.69%) DNS
16 20 (18.69%) Windows Server 2003
16 20 (18.69%) MCSE
16 20 (18.69%) LAN
16 20 (18.69%) WAN
17 19 (17.76%) Cisco Certification
18 18 (16.82%) MCSA
19 17 (15.89%) SQL Server
19 17 (15.89%) CCNA
20 15 (14.02%) SAN
20 15 (14.02%) DHCP

3rd Line Support
Top Related IT Skills in the North West by Category

For the 6 months to 22 July 2014, IT jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (39.25%) MS Exchange
2 28 (26.17%) Exchange Server 2010
3 14 (13.08%) Exchange Server 2007
4 13 (12.15%) IIS
5 12 (11.21%) Exchange Server 2013
6 11 (10.28%) Exchange Server 2003
7 6 (5.61%) SharePoint
8 5 (4.67%) Lync
9 4 (3.74%) Apache
10 3 (2.80%) Blackberry Enterprise Server
10 3 (2.80%) Site Server
11 2 (1.87%) SharePoint Server
12 1 (0.93%) BizTalk Server
Applications
1 24 (22.43%) MS Excel
2 5 (4.67%) MS Office
Business Applications
1 1 (0.93%) Line 500
1 1 (0.93%) SalesLogix
Cloud Services
1 9 (8.41%) Office 365
2 1 (0.93%) Cloud Computing
Communications & Networking
1 36 (33.64%) Firewall
2 21 (19.63%) TCP/IP
3 20 (18.69%) DNS
3 20 (18.69%) LAN
3 20 (18.69%) WAN
4 15 (14.02%) SAN
4 15 (14.02%) DHCP
5 13 (12.15%) VPN
6 11 (10.28%) Wi-Fi
7 6 (5.61%) VLAN
8 5 (4.67%) NAS
9 3 (2.80%) VoIP
9 3 (2.80%) Cisco ASA
10 2 (1.87%) iSCSI
10 2 (1.87%) Cisco IOS
10 2 (1.87%) Network Security
11 1 (0.93%) Wireless
11 1 (0.93%) Ethernet
11 1 (0.93%) IPv6
11 1 (0.93%) NetScaler
Database & Business Intelligence
1 17 (15.89%) SQL Server
2 7 (6.54%) SQL Server 2008
3 6 (5.61%) SQL Server Reporting Services
4 5 (4.67%) MySQL
4 5 (4.67%) SQL Server 2012
5 4 (3.74%) SQL Server 2005
5 4 (3.74%) MongoDB
6 1 (0.93%) OLAP
6 1 (0.93%) Crystal Reports
General
1 9 (8.41%) Finance
2 6 (5.61%) Games
3 2 (1.87%) Law
4 1 (0.93%) Pharmaceutical
4 1 (0.93%) Manufacturing
4 1 (0.93%) Automotive
Libraries, Frameworks & Software Standards
1 2 (1.87%) .NET
2 1 (0.93%) EDI
Miscellaneous
1 6 (5.61%) Blackberry
2 3 (2.80%) CMDB
3 2 (1.87%) Clustering
4 1 (0.93%) Replication
4 1 (0.93%) EPoS
4 1 (0.93%) Thin Client
4 1 (0.93%) SecurID
4 1 (0.93%) Fat Client
Operating Systems
1 77 (71.96%) Windows
2 33 (30.84%) Windows Server 2008
3 27 (25.23%) Windows Server 2012
4 24 (22.43%) Windows 7
5 20 (18.69%) Windows Server 2003
6 10 (9.35%) Linux
7 8 (7.48%) Windows XP
8 6 (5.61%) Windows 8
9 3 (2.80%) Apple iOS
9 3 (2.80%) Android
10 2 (1.87%) UNIX
10 2 (1.87%) Windows 2000
11 1 (0.93%) Windows NT
11 1 (0.93%) Windows Mobile
Processes & Methodologies
1 25 (23.36%) ITIL
2 6 (5.61%) Service Delivery
3 5 (4.67%) Configuration Management
3 5 (4.67%) Change Management
3 5 (4.67%) Disaster Recovery
3 5 (4.67%) Root Cause Analysis
3 5 (4.67%) Incident Management
4 4 (3.74%) Test Scripting
4 4 (3.74%) Problem Management
4 4 (3.74%) ITSM
4 4 (3.74%) Service Management
4 4 (3.74%) Project Management
5 3 (2.80%) Infrastructure Management
5 3 (2.80%) Software Testing
6 2 (1.87%) Strategic Planning
6 2 (1.87%) Workflow
7 1 (0.93%) Migration
7 1 (0.93%) PRINCE2
7 1 (0.93%) ERP
7 1 (0.93%) CRM
Programming Languages
1 38 (35.51%) SQL
2 4 (3.74%) Bash Shell
2 4 (3.74%) Shell Script
3 2 (1.87%) PowerShell
3 2 (1.87%) Java
3 2 (1.87%) Perl
4 1 (0.93%) C#
4 1 (0.93%) PHP
4 1 (0.93%) T-SQL
4 1 (0.93%) VBScript
4 1 (0.93%) VB
Qualifications
1 41 (38.32%) Microsoft Certification
2 20 (18.69%) MCSE
3 19 (17.76%) Cisco Certification
4 18 (16.82%) MCSA
5 17 (15.89%) CCNA
6 13 (12.15%) MCITP
7 10 (9.35%) Citrix Certification
8 8 (7.48%) VMware Certified Professional (VCP)
8 8 (7.48%) CCA
9 7 (6.54%) CCNP
10 5 (4.67%) MCTS
11 4 (3.74%) MCP
12 3 (2.80%) NCDA
13 1 (0.93%) CCSA
13 1 (0.93%) CCIE
13 1 (0.93%) ITIL Certification
13 1 (0.93%) CCAA
13 1 (0.93%) NCIE
13 1 (0.93%) VCP4
13 1 (0.93%) JNCIA
Quality Assurance & Compliance
1 5 (4.67%) SLA
2 3 (2.80%) QA
3 2 (1.87%) ISO/IEC 27001
System Software
1 58 (54.21%) Active Directory
2 38 (35.51%) Hyper-V
3 35 (32.71%) VMware Infrastructure
4 13 (12.15%) XenDesktop
4 13 (12.15%) XenApp
5 11 (10.28%) vSphere
6 4 (3.74%) Citrix Presentation Server
6 4 (3.74%) Microsoft App-V
7 3 (2.80%) VMware ESX
7 3 (2.80%) VMware Server
8 2 (1.87%) XenServer
9 1 (0.93%) VMware Workstation
9 1 (0.93%) Terminal Server
9 1 (0.93%) Terminal Services
9 1 (0.93%) MetaFrame
9 1 (0.93%) ProxySG
9 1 (0.93%) Xen
Systems Management
1 8 (7.48%) SCCM
2 6 (5.61%) McAfee ePO
3 4 (3.74%) Cacti
3 4 (3.74%) Nagios
4 2 (1.87%) SCOM
4 2 (1.87%) HP SIM
5 1 (0.93%) Norton AntiVirus
5 1 (0.93%) MAILsweeper
5 1 (0.93%) NetBackup
5 1 (0.93%) Systems Management Server (SMS)
5 1 (0.93%) Cisco UCCX
5 1 (0.93%) WSUS
5 1 (0.93%) HP Data Protector
Vendors
1 72 (67.29%) Microsoft
2 65 (60.75%) VMware
3 36 (33.64%) Cisco
4 35 (32.71%) Citrix
5 14 (13.08%) HP
6 10 (9.35%) NetApp
7 7 (6.54%) Oracle
7 7 (6.54%) CheckPoint
8 6 (5.61%) Dell
8 6 (5.61%) McAfee
9 5 (4.67%) Juniper
10 4 (3.74%) LANDesk
10 4 (3.74%) EMC
11 2 (1.87%) Mitel
11 2 (1.87%) IBM
11 2 (1.87%) AppSense
11 2 (1.87%) Reuters
11 2 (1.87%) Bloomberg
11 2 (1.87%) Symantec
12 1 (0.93%) Intel
Greater Manchester
Monarch Recruitment
Salary: £28000 to £30000 per annum - Excellent benefits
Posted: 2 hours ago
Manchester, Lancashire
Chassam Contract
Salary: From £35,000 to £40,000 per annum
Posted: 6 days ago
Manchester
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Salary: £25000 - £35000 per annum + Benefits
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Monarch Recruitment
Salary: £180 - £210 per day
Posted: 8 days ago
Greater Manchester
Hays IT - Uk Posting account
Salary: £31070.00 - £32875.00 per annum + excellent benefits
Posted: 18 days ago