The statistics below represent IT jobs advertised across the North West region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Third Line Support
Rank 206 192 221
Rank change year-on-year
-14 +29
Permanent jobs requiring a 3rd Line Support 41 70 47
As % of all permanent IT jobs located in the North West 0.67% 1.04% 0.63%
As % of the Job Titles category 0.69% 1.08% 0.66%
Number of salaries quoted 37 50 39
Median salary £35,000 £31,250 £34,500
Median salary % change year-on-year
+12.00% -9.42%
90% offered a salary of more than £31,750 £27,815 £30,000
10% offered a salary of more than £45,000 £42,500 £40,500
UK excluding London median salary £35,000 £35,000 £35,000
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5946 6499 7164
As % of all permanent IT jobs located in the North West 97.35% 96.90% 96.45%
Number of salaries quoted 4989 5408 5765
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £57,500 £54,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the North West

3rd Line Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the North West region.

3rd Line Support Salary Trend in the North West

3rd Line Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the North West region over the 3 months to 26 August 2016.

3rd Line Support Salary Histogram in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +34 18 £35,500 -11.25%
Manchester -27 12 £44,000 +40.80% 3
Merseyside -14 7 £32,500 - 4
Lancashire - 4 £33,750 - 1
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 26 August 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 3rd Line Support in the job title.

1 72 (72.73%) Windows
2 65 (65.66%) Active Directory
3 55 (55.56%) VMware
4 45 (45.45%) Windows Server
5 44 (44.44%) Microsoft
6 40 (40.40%) MS Exchange
7 37 (37.37%) Citrix
8 32 (32.32%) VPN
8 32 (32.32%) PowerShell
9 31 (31.31%) Hyper-V
10 30 (30.30%) Windows Server 2008
10 30 (30.30%) Microsoft Certification
11 27 (27.27%) Windows Server 2012
12 26 (26.26%) SQL Server
13 25 (25.25%) MS Excel
13 25 (25.25%) Firewall
14 24 (24.24%) Cisco
14 24 (24.24%) Exchange Server 2013
15 23 (23.23%) SCCM
16 22 (22.22%) MCSA
17 20 (20.20%) ITIL
17 20 (20.20%) Exchange Server 2010
18 19 (19.19%) VMware Infrastructure
19 17 (17.17%) MCSE
19 17 (17.17%) DNS
19 17 (17.17%) Finance
20 16 (16.16%) DHCP
20 16 (16.16%) HP
20 16 (16.16%) vSphere
21 15 (15.15%) Analytical Skills

3rd Line Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (40.40%) MS Exchange
2 24 (24.24%) Exchange Server 2013
3 20 (20.20%) Exchange Server 2010
4 12 (12.12%) Blackberry Enterprise Server
4 12 (12.12%) CMS
5 11 (11.11%) Exchange Server 2007
6 5 (5.05%) IIS
7 3 (3.03%) SharePoint
8 1 (1.01%) Skype for Business
Applications
1 25 (25.25%) MS Excel
2 15 (15.15%) MS Office
3 12 (12.12%) MS PowerPoint
Business Applications
1 1 (1.01%) Dynamics CRM
Cloud Services
1 14 (14.14%) Office 365
2 7 (7.07%) Microsoft Azure
Communications & Networking
1 32 (32.32%) VPN
2 25 (25.25%) Firewall
3 17 (17.17%) DNS
4 16 (16.16%) DHCP
5 15 (15.15%) LAN
6 12 (12.12%) WAN
7 10 (10.10%) MPLS
8 7 (7.07%) BGP
8 7 (7.07%) OSPF
8 7 (7.07%) SAN
8 7 (7.07%) TCP/IP
9 6 (6.06%) Cisco Nexus
9 6 (6.06%) Remote Desktop
10 5 (5.05%) NAS
11 4 (4.04%) Ethernet
11 4 (4.04%) IPv4
12 3 (3.03%) DSL
12 3 (3.03%) Fibre Channel
12 3 (3.03%) IP Telephony
12 3 (3.03%) VoIP
Database & Business Intelligence
1 26 (26.26%) SQL Server
2 9 (9.09%) SQL Server 2012
3 6 (6.06%) SQL Server 2008
Development Applications
1 1 (1.01%) VSS/SourceSafe
General
1 17 (17.17%) Finance
2 14 (14.14%) Legal
3 10 (10.10%) Law
4 7 (7.07%) Telecoms
5 4 (4.04%) Publishing
6 2 (2.02%) Billing
7 1 (1.01%) Advertising
7 1 (1.01%) Banking
7 1 (1.01%) Manufacturing
Miscellaneous
1 15 (15.15%) Analytical Skills
2 12 (12.12%) Blackberry
2 12 (12.12%) Enterprise Software
3 11 (11.11%) Clustering
4 8 (8.08%) HP StoreVirtual
5 7 (7.07%) Data Centre
6 5 (5.05%) Driving Licence
7 4 (4.04%) EqualLogic
7 4 (4.04%) Replication
8 3 (3.03%) iPad
9 2 (2.02%) iSeries
10 1 (1.01%) BYOD
10 1 (1.01%) Life Science
10 1 (1.01%) Management Information System
10 1 (1.01%) Video Conferencing
Operating Systems
1 72 (72.73%) Windows
2 45 (45.45%) Windows Server
3 30 (30.30%) Windows Server 2008
4 27 (27.27%) Windows Server 2012
5 13 (13.13%) Windows 7
6 7 (7.07%) Windows Server 2003
7 6 (6.06%) Mac OS X
8 5 (5.05%) Linux
9 4 (4.04%) CentOS
10 2 (2.02%) Android
10 2 (2.02%) Windows CE
11 1 (1.01%) Apple iOS
11 1 (1.01%) Windows 10
11 1 (1.01%) Windows Mobile
Processes & Methodologies
1 20 (20.20%) ITIL
2 12 (12.12%) Document Management
2 12 (12.12%) Expense Management
2 12 (12.12%) Software Deployment
2 12 (12.12%) Workflow
3 11 (11.11%) Load Balancing
4 10 (10.10%) Service Management
5 8 (8.08%) Kalman Filter
5 8 (8.08%) Web Filtering
6 7 (7.07%) Disaster Recovery
6 7 (7.07%) Incident Management
6 7 (7.07%) Time Management
7 5 (5.05%) Migration
7 5 (5.05%) Problem Management
8 4 (4.04%) Project Management
9 3 (3.03%) Data Protection
9 3 (3.03%) Information Security
9 3 (3.03%) ITSM
9 3 (3.03%) Root Cause Analysis
9 3 (3.03%) Virtual Environments
Programming Languages
1 32 (32.32%) PowerShell
2 14 (14.14%) VBScript
3 13 (13.13%) SQL
4 1 (1.01%) C#
Qualifications
1 30 (30.30%) Microsoft Certification
2 22 (22.22%) MCSA
3 17 (17.17%) MCSE
4 13 (13.13%) MCITP
5 12 (12.12%) Degree
5 12 (12.12%) MCT
6 6 (6.06%) Cisco Certification
7 5 (5.05%) CCNA
8 1 (1.01%) CCNP
System Software
1 65 (65.66%) Active Directory
2 31 (31.31%) Hyper-V
3 19 (19.19%) VMware Infrastructure
4 16 (16.16%) vSphere
5 14 (14.14%) XenApp
6 12 (12.12%) Terminal Server
7 7 (7.07%) XenDesktop
8 6 (6.06%) VMware Server
9 3 (3.03%) ProxySG
9 3 (3.03%) VMware ESXi
10 1 (1.01%) Virtual Machines
Systems Management
1 23 (23.23%) SCCM
2 5 (5.05%) WSUS
3 2 (2.02%) MobiControl
3 2 (2.02%) SCOM
4 1 (1.01%) Backup Exec
4 1 (1.01%) FortiGate
4 1 (1.01%) HP SIM
Vendors
1 55 (55.56%) VMware
2 44 (44.44%) Microsoft
3 37 (37.37%) Citrix
4 24 (24.24%) Cisco
5 16 (16.16%) HP
6 13 (13.13%) iManage
7 12 (12.12%) Interwoven
8 10 (10.10%) Dell
8 10 (10.10%) F5
9 7 (7.07%) MobileIron
10 6 (6.06%) Avaya
11 5 (5.05%) NetApp
12 4 (4.04%) Dell Compellent
12 4 (4.04%) Sophos
13 3 (3.03%) Blue Coat
13 3 (3.03%) EMC
13 3 (3.03%) SonicWALL
14 2 (2.02%) Motorola
15 1 (1.01%) Apple
15 1 (1.01%) Symantec
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