The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 165 188 252
Rank change year-on-year
+23 +64
Permanent jobs requiring a 3rd Line Support 77 52 18
As % of all permanent IT jobs located in the North West 1.13% 0.79% 0.23%
As % of the Job Titles category 1.19% 0.83% 0.24%
Number of salaries quoted 73 47 17
Average salary £32,000 £30,000 £31,000
Average salary % change year-on-year
+6.66% -3.22%
90% offered a salary of more than £27,500 £24,600 £26,500
10% offered a salary of more than £40,000 £41,500 £33,373
UK excluding London average salary £35,000 £33,500 £32,620
% change year-on-year
+4.47% +2.69%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6459 6300 7627
As % of all permanent IT jobs located in the North West 94.94% 95.17% 96.43%
Number of salaries quoted 5521 5297 6628
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,500 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the North West

3rd Line Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the North West region.

3rd Line Support Salary Trend in the North West

3rd Line Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the North West region over the 3 months to 29 January 2015.

3rd Line Support Salary Histogram in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +25 59 £31,750 +15.45% 4
Cheshire +9 14 £39,000 +3.31% 5
Merseyside +11 4 £29,500 -28.91%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the North West

For the 6 months to 29 January 2015, IT jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 96 (80.00%) VMware
2 91 (75.83%) Windows
3 78 (65.00%) Microsoft
4 66 (55.00%) Active Directory
5 60 (50.00%) Citrix
6 50 (41.67%) VMware Infrastructure
7 46 (38.33%) MS Exchange
8 44 (36.67%) Windows Server 2008
8 44 (36.67%) Hyper-V
9 41 (34.17%) MS Excel
9 41 (34.17%) DNS
10 40 (33.33%) SAN
11 39 (32.50%) Microsoft Certification
11 39 (32.50%) DHCP
11 39 (32.50%) Firewall
12 37 (30.83%) ITIL
13 36 (30.00%) HP
14 33 (27.50%) Cisco
14 33 (27.50%) MCSE
15 32 (26.67%) Windows Server 2003
16 28 (23.33%) SharePoint
16 28 (23.33%) SQL Server
17 27 (22.50%) Windows Server 2012
18 24 (20.00%) VPN
19 23 (19.17%) WAN
19 23 (19.17%) LAN
20 22 (18.33%) Windows 8
20 22 (18.33%) Exchange Server 2010
21 21 (17.50%) XenDesktop
21 21 (17.50%) IIS

3rd Line Support
Top Related IT Skills in the North West by Category

For the 6 months to 29 January 2015, IT jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (38.33%) MS Exchange
2 28 (23.33%) SharePoint
3 22 (18.33%) Exchange Server 2010
4 21 (17.50%) IIS
5 8 (6.67%) Exchange Server 2013
6 7 (5.83%) Exchange Server 2003
6 7 (5.83%) Exchange Server 2007
7 6 (5.00%) Lync
8 3 (2.50%) SharePoint 2010
9 2 (1.67%) SharePoint 2013
10 1 (0.83%) Moodle
10 1 (0.83%) Joomla!
10 1 (0.83%) Site Server
10 1 (0.83%) Blackberry Enterprise Server
Applications
1 41 (34.17%) MS Excel
2 4 (3.33%) MS Office
Cloud Services
1 6 (5.00%) Office 365
Communications & Networking
1 41 (34.17%) DNS
2 40 (33.33%) SAN
3 39 (32.50%) DHCP
3 39 (32.50%) Firewall
4 24 (20.00%) VPN
5 23 (19.17%) WAN
5 23 (19.17%) LAN
6 12 (10.00%) VoIP
6 12 (10.00%) VLAN
7 11 (9.17%) TCP/IP
8 9 (7.50%) Wireless
9 7 (5.83%) NAS
10 6 (5.00%) DMZ
11 3 (2.50%) Network Security
11 3 (2.50%) Wi-Fi
12 2 (1.67%) iSCSI
12 2 (1.67%) Cisco ASA
12 2 (1.67%) NetScaler
12 2 (1.67%) Cisco Nexus
13 1 (0.83%) Cisco IOS
Database & Business Intelligence
1 28 (23.33%) SQL Server
2 11 (9.17%) SQL Server 2008
3 5 (4.17%) SQL Server 2012
4 1 (0.83%) SQL Server 2005
Development Applications
1 1 (0.83%) Visual Studio
General
1 17 (14.17%) Finance
2 5 (4.17%) Legal
Libraries, Frameworks & Software Standards
1 7 (5.83%) Web Services
2 2 (1.67%) .NET
2 2 (1.67%) Application Packaging
3 1 (0.83%) HTML
3 1 (0.83%) CSS
Miscellaneous
1 15 (12.50%) Analytical Skills
2 7 (5.83%) Clustering
3 2 (1.67%) Blackberry
3 2 (1.67%) Thin Client
3 2 (1.67%) SecurID
3 2 (1.67%) Fat Client
3 2 (1.67%) Enterprise Software
4 1 (0.83%) CMDB
4 1 (0.83%) iPhone
4 1 (0.83%) Management Information System
4 1 (0.83%) Replication
4 1 (0.83%) VLE
Operating Systems
1 91 (75.83%) Windows
2 44 (36.67%) Windows Server 2008
3 32 (26.67%) Windows Server 2003
4 27 (22.50%) Windows Server 2012
5 22 (18.33%) Windows 8
6 19 (15.83%) Windows 7
7 12 (10.00%) Windows XP
8 11 (9.17%) Linux
9 9 (7.50%) UNIX
10 2 (1.67%) Mac OS X
10 2 (1.67%) Windows Mobile
11 1 (0.83%) Android
11 1 (0.83%) Mac OS X Server
Processes & Methodologies
1 37 (30.83%) ITIL
2 10 (8.33%) Service Management
3 9 (7.50%) Kalman Filter
4 8 (6.67%) Service Delivery
5 7 (5.83%) Business Continuity
5 7 (5.83%) Disaster Recovery
6 6 (5.00%) PRINCE2
7 5 (4.17%) Mentoring
8 4 (3.33%) Incident Management
8 4 (3.33%) Coaching
9 3 (2.50%) Software Deployment
10 2 (1.67%) PRINCE
10 2 (1.67%) Migration
10 2 (1.67%) Security Management
10 2 (1.67%) Change Management
10 2 (1.67%) Project Management
10 2 (1.67%) ERD
10 2 (1.67%) ITIL V2
10 2 (1.67%) Infrastructure Management
11 1 (0.83%) Network Monitoring
Programming Languages
1 12 (10.00%) PowerShell
2 10 (8.33%) SQL
3 2 (1.67%) T-SQL
3 2 (1.67%) C
4 1 (0.83%) C#
Qualifications
1 39 (32.50%) Microsoft Certification
2 33 (27.50%) MCSE
3 19 (15.83%) Cisco Certification
4 18 (15.00%) CCNA
5 16 (13.33%) VMware Certified Professional (VCP)
6 13 (10.83%) Citrix Certification
6 13 (10.83%) MCSA
7 11 (9.17%) MCP
7 11 (9.17%) CCA
8 9 (7.50%) MCTS
8 9 (7.50%) MCITP
9 6 (5.00%) CCNP
9 6 (5.00%) NCDA
10 5 (4.17%) Degree
11 4 (3.33%) ITIL Certification
11 4 (3.33%) NCIE
11 4 (3.33%) VCAP
12 2 (1.67%) CCAA
13 1 (0.83%) HNC
13 1 (0.83%) HND
Quality Assurance & Compliance
1 1 (0.83%) SLA
System Software
1 66 (55.00%) Active Directory
2 50 (41.67%) VMware Infrastructure
3 44 (36.67%) Hyper-V
4 21 (17.50%) XenDesktop
5 18 (15.00%) vSphere
6 17 (14.17%) XenApp
7 11 (9.17%) Terminal Services
8 4 (3.33%) VMware ESXi
9 1 (0.83%) XenServer
9 1 (0.83%) Forefront TMG
9 1 (0.83%) Citrix Presentation Server
9 1 (0.83%) VMware Server
9 1 (0.83%) Microsoft App-V
9 1 (0.83%) ISA Server
Systems Management
1 18 (15.00%) SCCM
2 12 (10.00%) Backup Exec
3 9 (7.50%) NetBackup
4 5 (4.17%) SCOM
5 2 (1.67%) MAILsweeper
5 2 (1.67%) WSUS
5 2 (1.67%) McAfee ePO
5 2 (1.67%) SCOrch
6 1 (0.83%) WMI
Vendors
1 96 (80.00%) VMware
2 78 (65.00%) Microsoft
3 60 (50.00%) Citrix
4 36 (30.00%) HP
5 33 (27.50%) Cisco
6 21 (17.50%) NetApp
7 16 (13.33%) 3PAR
8 10 (8.33%) Symantec
9 8 (6.67%) Avaya
10 7 (5.83%) Meraki
10 7 (5.83%) Juniper
10 7 (5.83%) CheckPoint
11 6 (5.00%) EMC
11 6 (5.00%) Wyse
12 5 (4.17%) McAfee
13 3 (2.50%) Sophos
14 2 (1.67%) Apple
14 2 (1.67%) AppSense
14 2 (1.67%) Leostream
14 2 (1.67%) Veeam
Cheshire
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + pension, health care, bonus
Posted: 20 hours ago
Manchester, Lancashire
Circle Recruitment
Salary: £30000 - £40000 per annum + On call + healthcare + Benefits
Posted: Yesterday
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £35000 - £45000 per annum + bens
Posted: Yesterday
Warrington, Cheshire
Harvey Nash plc
Posted: 2 days ago
Cheshire
Senitor Associates
Salary: £30000 - £37000 per annum
Posted: 2 days ago
Manchester, Lancashire
Experis Ltd
Salary: £28000.00 - £33500.00 per annum + benefits
Posted: 3 days ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Excellent Benefits
Posted: 3 days ago
Chester, Cheshire
Senitor Associates
Salary: £28000 - £32000 per annum + Benefits Package
Posted: 6 days ago
Manchester, Lancashire
Xn Hotels Systems
Salary: From £23,000 to £28,000 per annum + OOH & Benefits
Posted: 8 days ago