The statistics below represent IT jobs advertised across the North West region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Third Line Support
England / North West
Rank 218 189 180
Rank change year-on-year
-29 -9
Permanent jobs requiring a 3rd Line Support 42 47 83
As % of all permanent IT jobs located in the North West 0.70% 0.83% 1.21%
As % of the Job Titles category 0.73% 0.86% 1.24%
Number of salaries quoted 32 42 73
Median salary £31,500 £31,500 £31,750
Median salary % change year-on-year
- -0.78%
90% offered a salary of more than £28,525 £26,550 £27,500
10% offered a salary of more than £33,850 £42,250 £40,000
UK excluding London median salary £35,000 £35,000 £34,250
% change year-on-year
- +2.18%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5782 5474 6680
As % of all permanent IT jobs located in the North West 96.72% 96.51% 97.06%
Number of salaries quoted 4833 4595 5581
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the North West

3rd Line Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the North West region.

3rd Line Support Salary Trend in the North West

3rd Line Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the North West region over the 3 months to 22 February 2017.

3rd Line Support Salary Histogram in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -13 29 £32,000 -8.57% 7
Cheshire +6 8 £29,250 -7.14% 6
Merseyside -1 4 £32,500 +11.11% 3
Cumbria +6 1 £30,000 -10.44%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 22 February 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 3rd Line Support in the job title.

1 76 (77.55%) Active Directory
2 75 (76.53%) Windows
3 68 (69.39%) VMware
4 60 (61.22%) Microsoft
5 47 (47.96%) Windows Server
6 33 (33.67%) MS Exchange
7 32 (32.65%) Windows Server 2012
8 31 (31.63%) VMware Infrastructure
9 30 (30.61%) MS Excel
9 30 (30.61%) Windows Server 2008
10 29 (29.59%) SQL
11 24 (24.49%) VLAN
12 22 (22.45%) ITIL
13 21 (21.43%) Linux
13 21 (21.43%) DHCP
13 21 (21.43%) DNS
13 21 (21.43%) SAN
13 21 (21.43%) Firewall
13 21 (21.43%) Office 365
14 19 (19.39%) SharePoint
14 19 (19.39%) SQL Server
15 18 (18.37%) IIS
16 16 (16.33%) SLA
16 16 (16.33%) Avaya
16 16 (16.33%) Hyper-V
17 15 (15.31%) Cisco
18 14 (14.29%) VoIP
18 14 (14.29%) WSUS
19 12 (12.24%) PowerShell
19 12 (12.24%) Windows 8

3rd Line Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (33.67%) MS Exchange
2 19 (19.39%) SharePoint
3 18 (18.37%) IIS
4 11 (11.22%) Skype for Business
5 8 (8.16%) Exchange Server 2010
6 7 (7.14%) Exchange Server 2013
7 4 (4.08%) Confluence
7 4 (4.08%) SharePoint 2013
8 3 (3.06%) WebSphere
9 2 (2.04%) Exchange Server 2007
10 1 (1.02%) GroupWise
Applications
1 30 (30.61%) MS Excel
2 12 (12.24%) MS Office
Business Applications
1 5 (5.10%) Line 50
1 5 (5.10%) Sage X3
2 1 (1.02%) Dynamics CRM
Cloud Services
1 21 (21.43%) Office 365
2 11 (11.22%) Microsoft Azure
3 5 (5.10%) Amazon AWS
3 5 (5.10%) OneDrive
4 2 (2.04%) SaaS
Communications & Networking
1 24 (24.49%) VLAN
2 21 (21.43%) DHCP
2 21 (21.43%) DNS
2 21 (21.43%) Firewall
2 21 (21.43%) SAN
3 14 (14.29%) VoIP
4 12 (12.24%) TCP/IP
4 12 (12.24%) WAN
5 11 (11.22%) LAN
5 11 (11.22%) VPN
6 9 (9.18%) Skype
7 8 (8.16%) Cisco IOS
8 6 (6.12%) IP Telephony
9 5 (5.10%) NAS
9 5 (5.10%) Wi-Fi
10 4 (4.08%) Cisco ASA
10 4 (4.08%) Remote Desktop
10 4 (4.08%) Wireless
10 4 (4.08%) WLAN
11 3 (3.06%) Internet
Database & Business Intelligence
1 19 (19.39%) SQL Server
2 5 (5.10%) Power BI
3 3 (3.06%) MySQL
3 3 (3.06%) Oracle Database
4 1 (1.02%) Amazon RDS
4 1 (1.02%) DB2
4 1 (1.02%) SQL Server 2008
4 1 (1.02%) SQL Server 2012
Development Applications
1 4 (4.08%) JIRA
General
1 7 (7.14%) Legal
2 6 (6.12%) Law
3 4 (4.08%) Finance
3 4 (4.08%) Manufacturing
4 3 (3.06%) Advertising
4 3 (3.06%) Back Office
4 3 (3.06%) Billing
4 3 (3.06%) Telecoms
5 1 (1.02%) Automotive
5 1 (1.02%) Banking
5 1 (1.02%) Publishing
Libraries, Frameworks & Software Standards
1 3 (3.06%) .NET
2 2 (2.04%) Web Services
3 1 (1.02%) XML
Miscellaneous
1 6 (6.12%) iPad
2 5 (5.10%) Clustering
2 5 (5.10%) Data Centre
2 5 (5.10%) Driving Licence
2 5 (5.10%) Public Cloud
3 4 (4.08%) iSeries
3 4 (4.08%) Life Science
4 3 (3.06%) EMC VNX
4 3 (3.06%) Management Information System
4 3 (3.06%) NHS
5 2 (2.04%) Analytical Skills
6 1 (1.02%) CMDB
6 1 (1.02%) Replication
Operating Systems
1 75 (76.53%) Windows
2 47 (47.96%) Windows Server
3 32 (32.65%) Windows Server 2012
4 30 (30.61%) Windows Server 2008
5 21 (21.43%) Linux
6 12 (12.24%) Windows 8
7 10 (10.20%) Windows 7
8 6 (6.12%) Android
9 5 (5.10%) Apple iOS
9 5 (5.10%) Windows 10
10 3 (3.06%) Red Hat Enterprise Linux
10 3 (3.06%) Unix
11 1 (1.02%) Windows Embedded Compact
11 1 (1.02%) Windows Mobile
Processes & Methodologies
1 22 (22.45%) ITIL
2 8 (8.16%) Disaster Recovery
3 6 (6.12%) Agile Software Development
3 6 (6.12%) High Availability
3 6 (6.12%) Network Design
4 5 (5.10%) Asset Management
4 5 (5.10%) Service Delivery
4 5 (5.10%) Service Management
4 5 (5.10%) Stakeholder Management
4 5 (5.10%) Time Management
5 4 (4.08%) ITIL V3
5 4 (4.08%) Load Balancing
5 4 (4.08%) Server Building
6 3 (3.06%) Data Management
6 3 (3.06%) Information Security
6 3 (3.06%) Master Data Management
6 3 (3.06%) Performance Monitoring
6 3 (3.06%) Software Testing
7 2 (2.04%) Capacity Planning
7 2 (2.04%) Project Management
Programming Languages
1 29 (29.59%) SQL
2 12 (12.24%) PowerShell
3 3 (3.06%) C#
3 3 (3.06%) Java
4 2 (2.04%) VBScript
5 1 (1.02%) RPG
Qualifications
1 9 (9.18%) Microsoft Certification
2 5 (5.10%) Cisco Certification
2 5 (5.10%) ITIL Certification
2 5 (5.10%) MCITP
3 4 (4.08%) CCNA
3 4 (4.08%) MCP
3 4 (4.08%) MCSE
4 1 (1.02%) CCNP
4 1 (1.02%) Degree
4 1 (1.02%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (16.33%) SLA
2 2 (2.04%) QA
System Software
1 76 (77.55%) Active Directory
2 31 (31.63%) VMware Infrastructure
3 16 (16.33%) Hyper-V
4 12 (12.24%) Terminal Services
5 6 (6.12%) vSphere
6 2 (2.04%) Virtual Servers
6 2 (2.04%) XenApp
7 1 (1.02%) NDS
7 1 (1.02%) NetIQ eDirectory
7 1 (1.02%) pfSense
7 1 (1.02%) VMware ESXi
7 1 (1.02%) VMware Server
7 1 (1.02%) XenDesktop
Systems Management
1 14 (14.29%) WSUS
2 11 (11.22%) Backup Exec
3 8 (8.16%) SCCM
4 5 (5.10%) PaperCut
5 3 (3.06%) HP SIM
5 3 (3.06%) Norton AntiVirus
6 2 (2.04%) McAfee ePO
6 2 (2.04%) NetBackup
7 1 (1.02%) MobiControl
7 1 (1.02%) ZENworks
Vendors
1 68 (69.39%) VMware
2 60 (61.22%) Microsoft
3 16 (16.33%) Avaya
4 15 (15.31%) Cisco
5 11 (11.22%) Veeam
6 9 (9.18%) HP
6 9 (9.18%) NetApp
7 8 (8.16%) Citrix
7 8 (8.16%) Symantec
8 6 (6.12%) Dell
8 6 (6.12%) Sophos
9 5 (5.10%) EMC
9 5 (5.10%) IBM
9 5 (5.10%) Sage
9 5 (5.10%) Siemens
10 4 (4.08%) Draytek
10 4 (4.08%) Fortinet
10 4 (4.08%) Intel Security
10 4 (4.08%) Oracle
10 4 (4.08%) SonicWALL
Cheshire
Ashdown IT
Salary: £30000 per annum
Posted: 8 hours ago
Salford
Nigel Frank International
Salary: £27500 - £30000 per annum
Posted: 19 hours ago
Warrington, Cheshire
Mortimer Spinks
Posted: 13 hours ago
Wirral, Merseyside
Senitor Associates
Salary: £30000 per annum
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Liverpool, Merseyside
Search Consultancy
Posted: 2 days ago
Warrington, Cheshire
Search Consultancy
Posted: 2 days ago
Stockport, Cheshire
Search Consultancy
Posted: 2 days ago
Chester, Cheshire
Search Consultancy
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Manchester, Lancashire
Oscar
Salary: £30000 - £40000 per annum
Posted: Yesterday
Cheshire
Broster Buchanan
Salary: £35000 - £40000 per annum
Posted: Yesterday
Manchester, Lancashire
Opus IT Consulting
Salary: £30000 - £40000 per annum
Posted: Yesterday
Frodsham, Cheshire
Pro-Quest Resourcing Ltd
Salary: £25000 - £33000 Per Annum + benefits
Posted: 5 days ago
Cheadle, Cheshire
Recital Consulting
Salary: £26000 - £28000 Per Annum
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Chorley
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Salary: £20000 - £32000 per annum
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Manchester, Lancashire
Chassam Contract
Salary: Up to £45,000 per annum
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