The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 188 185 213
Rank change year-on-year
-3 +28
Permanent jobs requiring a 3rd Line Support 47 84 46
As % of all permanent IT jobs located in the North West 0.85% 1.21% 0.69%
As % of the Job Titles category 0.88% 1.26% 0.72%
Number of salaries quoted 41 76 42
Average salary £31,500 £32,000 £30,000
Average salary % change year-on-year
-1.56% +6.66%
90% offered a salary of more than £26,500 £27,500 £25,150
10% offered a salary of more than £40,000 £40,000 £41,250
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5322 6686 6406
As % of all permanent IT jobs located in the North West 96.19% 96.63% 96.26%
Number of salaries quoted 4453 5632 5342
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the North West

3rd Line Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the North West region.

3rd Line Support Salary Trend in the North West

3rd Line Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the North West region over the 3 months to 13 February 2016.

3rd Line Support Salary Histogram in the North West

3rd Line Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the North West region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -17 23 £33,500 +5.51% 6
Cheshire +25 15 £31,500 -1.56% 2
Merseyside -5 5 £29,250 -0.84% 1
Cumbria - 3 £33,500 -
Lancashire - 2 £26,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the North West

For the 6 months to 13 February 2016, IT jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 81 (71.05%) Windows
2 63 (55.26%) VMware
3 59 (51.75%) Windows Server
4 57 (50.00%) Active Directory
5 54 (47.37%) Microsoft
6 44 (38.60%) SQL
7 37 (32.46%) Citrix
7 37 (32.46%) Windows Server 2008
8 35 (30.70%) ITIL
9 33 (28.95%) Cisco
10 32 (28.07%) MS Exchange
10 32 (28.07%) VMware Infrastructure
11 30 (26.32%) IIS
12 29 (25.44%) SQL Server
12 29 (25.44%) Microsoft Certification
13 28 (24.56%) MS Excel
14 26 (22.81%) Windows Server 2012
15 25 (21.93%) Firewall
16 22 (19.30%) Finance
17 21 (18.42%) Exchange Server 2010
18 20 (17.54%) SCCM
19 19 (16.67%) SAN
20 18 (15.79%) VPN
20 18 (15.79%) VMware Certified Professional (VCP)
21 17 (14.91%) NetApp
21 17 (14.91%) Linux
21 17 (14.91%) SharePoint
22 16 (14.04%) vSphere
22 16 (14.04%) Windows 7
22 16 (14.04%) NCDA

3rd Line Support
Top Related IT Skills in the North West by Category

For the 6 months to 13 February 2016, IT jobs across the North West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (28.07%) MS Exchange
2 30 (26.32%) IIS
3 21 (18.42%) Exchange Server 2010
4 17 (14.91%) SharePoint
5 10 (8.77%) Exchange Server 2013
6 8 (7.02%) SharePoint 2010
6 8 (7.02%) Skype for Business
7 4 (3.51%) Blackberry Enterprise Server
7 4 (3.51%) CMS
7 4 (3.51%) Exchange Server 2007
8 3 (2.63%) Apache
8 3 (2.63%) BizTalk Server
8 3 (2.63%) IBM Notes
8 3 (2.63%) nginx
9 1 (0.88%) Exchange Server 2003
Applications
1 28 (24.56%) MS Excel
2 9 (7.89%) MS Office
3 4 (3.51%) MS PowerPoint
Cloud Services
1 6 (5.26%) Microsoft Azure
2 3 (2.63%) Office 365
3 1 (0.88%) Amazon AWS
3 1 (0.88%) IaaS
3 1 (0.88%) SaaS
Communications & Networking
1 25 (21.93%) Firewall
2 19 (16.67%) SAN
3 18 (15.79%) VPN
4 14 (12.28%) WAN
5 13 (11.40%) LAN
5 13 (11.40%) NAS
6 11 (9.65%) DNS
7 9 (7.89%) Cisco Nexus
8 6 (5.26%) VLAN
9 5 (4.39%) DHCP
9 5 (4.39%) TCP/IP
10 4 (3.51%) NetScaler
10 4 (3.51%) VoIP
11 3 (2.63%) iSCSI
11 3 (2.63%) MRTG
11 3 (2.63%) Remote Desktop
11 3 (2.63%) WLAN
12 2 (1.75%) Fibre Channel
12 2 (1.75%) Internet
13 1 (0.88%) F5 BIG-IP LTM
Database & Business Intelligence
1 29 (25.44%) SQL Server
2 10 (8.77%) SQL Server 2008
3 9 (7.89%) SQL Server 2012
4 3 (2.63%) PostgreSQL
5 2 (1.75%) MySQL
5 2 (1.75%) SQL Server 2005
5 2 (1.75%) SQL Server Integration Services
5 2 (1.75%) SQL Server Reporting Services
6 1 (0.88%) Crystal Reports
Development Applications
1 1 (0.88%) SQL Server Management Studio (SSMS)
1 1 (0.88%) VSS/SourceSafe
General
1 22 (19.30%) Finance
2 13 (11.40%) Law
3 8 (7.02%) Pharmaceutical
3 8 (7.02%) Retail
4 5 (4.39%) Legal
5 3 (2.63%) Manufacturing
6 2 (1.75%) Back Office
Libraries, Frameworks & Software Standards
1 2 (1.75%) XML
2 1 (0.88%) .NET
2 1 (0.88%) Web Services
Miscellaneous
1 15 (13.16%) Analytical Skills
2 9 (7.89%) FlexPod
3 8 (7.02%) Data Centre
4 6 (5.26%) Blackberry
4 6 (5.26%) Public Cloud
5 5 (4.39%) Enterprise Software
5 5 (4.39%) EqualLogic
6 4 (3.51%) Clustering
7 3 (2.63%) Replication
8 2 (1.75%) Fat Client
8 2 (1.75%) NHS
8 2 (1.75%) Thin Client
9 1 (0.88%) Enterprise Cloud
9 1 (0.88%) HP StoreVirtual
9 1 (0.88%) Management Information System
9 1 (0.88%) Video Conferencing
Operating Systems
1 81 (71.05%) Windows
2 59 (51.75%) Windows Server
3 37 (32.46%) Windows Server 2008
4 26 (22.81%) Windows Server 2012
5 17 (14.91%) Linux
6 16 (14.04%) Windows 7
7 12 (10.53%) Data ONTAP
7 12 (10.53%) Windows 8
8 11 (9.65%) Windows Server 2003
9 7 (6.14%) Android
9 7 (6.14%) Apple iOS
10 5 (4.39%) Red Hat Enterprise Linux
11 4 (3.51%) Windows 2000 Server
12 3 (2.63%) CentOS
12 3 (2.63%) Debian
12 3 (2.63%) Unix
13 1 (0.88%) Windows 10
13 1 (0.88%) Windows Mobile
13 1 (0.88%) Windows XP
Processes & Methodologies
1 35 (30.70%) ITIL
2 13 (11.40%) Disaster Recovery
3 12 (10.53%) Configuration Management
4 10 (8.77%) Problem Management
5 9 (7.89%) Incident Management
5 9 (7.89%) Mentoring
6 8 (7.02%) Capacity Planning
6 8 (7.02%) Coaching
6 8 (7.02%) ITIL V2
6 8 (7.02%) Line Management
6 8 (7.02%) PRINCE2
7 7 (6.14%) Business Continuity
7 7 (6.14%) Continuous Improvement
7 7 (6.14%) Software Licensing
7 7 (6.14%) Time Management
8 6 (5.26%) Change Management
9 5 (4.39%) Document Management
9 5 (4.39%) High Availability
9 5 (4.39%) ITIL V3
9 5 (4.39%) Workflow
Programming Languages
1 44 (38.60%) SQL
2 9 (7.89%) PowerShell
3 5 (4.39%) Bash Shell
3 5 (4.39%) VBScript
4 2 (1.75%) C#
4 2 (1.75%) Perl
4 2 (1.75%) Python
4 2 (1.75%) Shell Script
Qualifications
1 29 (25.44%) Microsoft Certification
2 18 (15.79%) VMware Certified Professional (VCP)
3 16 (14.04%) NCDA
4 14 (12.28%) MCSE
5 11 (9.65%) MCITP
6 10 (8.77%) MCTS
7 9 (7.89%) Cisco Certification
8 8 (7.02%) CCNA
9 7 (6.14%) MCSA
10 6 (5.26%) NCIE
11 5 (4.39%) Degree
12 4 (3.51%) Citrix Certification
12 4 (3.51%) VCAP
13 3 (2.63%) CCA
14 2 (1.75%) MCT
14 2 (1.75%) RHCE
14 2 (1.75%) RHCT
15 1 (0.88%) CCIE
15 1 (0.88%) CCNP
15 1 (0.88%) CCSE
Quality Assurance & Compliance
1 8 (7.02%) SLA
2 2 (1.75%) ISO/IEC 27001
3 1 (0.88%) QA
System Software
1 57 (50.00%) Active Directory
2 32 (28.07%) VMware Infrastructure
3 16 (14.04%) vSphere
4 13 (11.40%) Hyper-V
5 10 (8.77%) XenApp
6 5 (4.39%) Terminal Server
7 4 (3.51%) XenDesktop
8 3 (2.63%) Squid
8 3 (2.63%) Varnish
9 2 (1.75%) VMware ESX
9 2 (1.75%) VMware Server
10 1 (0.88%) Terminal Services
10 1 (0.88%) VMware ESXi
Systems Management
1 20 (17.54%) SCCM
2 11 (9.65%) McAfee ePO
3 10 (8.77%) SCOM
4 8 (7.02%) SCOrch
5 3 (2.63%) Munin
5 3 (2.63%) Nagios
5 3 (2.63%) Puppet
5 3 (2.63%) Zenoss
6 2 (1.75%) XenMobile
Vendors
1 63 (55.26%) VMware
2 54 (47.37%) Microsoft
3 37 (32.46%) Citrix
4 33 (28.95%) Cisco
5 17 (14.91%) NetApp
6 12 (10.53%) Intel Security
7 8 (7.02%) Dell
8 5 (4.39%) Dell Compellent
8 5 (4.39%) Fortinet
8 5 (4.39%) iManage
8 5 (4.39%) Veeam
9 4 (3.51%) Interwoven
10 3 (2.63%) Avaya
10 3 (2.63%) HP
10 3 (2.63%) IronPort
10 3 (2.63%) Lotus
10 3 (2.63%) SaltStack
11 2 (1.75%) Oracle
11 2 (1.75%) Red Hat
11 2 (1.75%) SonicWALL
Bury, Lancashire
Senitor Associates
Salary: £29000 per annum
Posted: 2 days ago
Wilmslow, Cheshire
Hiring People
Salary: Competitive
Posted: 2 days ago
Stockport, Cheshire
Oscar
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £38000.00 per annum
Posted: 3 days ago
Manchester, Lancashire
Eutopia Solutions Ltd
Salary: £35000 - £50000 per annum + generous package
Posted: 5 days ago
Stockport
Computer Futures
Salary: competitive
Posted: 5 days ago
Greater Manchester
IQ Telecom
Salary: £38000 - £40000 per annum
Posted: 8 days ago
Stockport
Computer Futures
Salary: competitive
Posted: 11 days ago
St. Helens
Applause IT Ltd
Salary: £22000 - £27000 per annum + Benefits
Posted: 15 days ago