The table below looks at the statistics for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 108 105 111
Rank change year-on-year
-3 +6
Permanent jobs citing Service Management 90 76 90
As % of all permanent IT jobs located in Manchester 2.13% 2.02% 2.06%
As % of the Processes & Methodologies category 2.60% 2.53% 2.60%
Number of salaries quoted 81 66 70
Average salary £42,500 £35,000 £38,750
Average salary % change year-on-year
+21.42% -9.67%
90% offered a salary of more than £21,500 £25,375 £22,348
10% offered a salary of more than £65,000 £75,000 £65,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3461 3006 3458
As % of all permanent IT jobs located in Manchester 81.96% 79.86% 79.33%
Number of salaries quoted 2967 2567 3100
Average salary £40,000 £39,000 £37,500
Average salary % change year-on-year
+2.56% +4.00%
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £62,000 £55,000 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 19 December 2014.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 13 £25,000 - 7
Altrincham - 5 £37,500 -
Wigan -9 2 £32,500 +8.33%
Oldham - 2 £49,500 -
Bolton +3 1 - -
Sale - 1 £47,500 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 19 December 2014, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 131 (80.37%) ITIL
2 52 (31.90%) Microsoft
3 46 (28.22%) Finance
4 43 (26.38%) SLA
5 41 (25.15%) Change Management
6 39 (23.93%) Service Delivery
7 32 (19.63%) Analytical Skills
8 30 (18.40%) Problem Management
9 29 (17.79%) Windows
10 26 (15.95%) PRINCE2
10 26 (15.95%) VMware
11 25 (15.34%) Incident Management
12 21 (12.88%) Project Management
12 21 (12.88%) Degree
13 20 (12.27%) Stakeholder Management
13 20 (12.27%) MS Office
14 19 (11.66%) MS Excel
14 19 (11.66%) SQL
14 19 (11.66%) ISEB
15 18 (11.04%) ISTQB
16 17 (10.43%) Microsoft Certification
16 17 (10.43%) Management Information System
17 16 (9.82%) Active Directory
17 16 (9.82%) Financial Institution
17 16 (9.82%) MCP
17 16 (9.82%) Citrix
18 15 (9.20%) Agile Software Development
18 15 (9.20%) ITIL Certification
18 15 (9.20%) CCNA
18 15 (9.20%) Cisco Certification

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 19 December 2014, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (4.29%) IIS
2 6 (3.68%) SharePoint
3 4 (2.45%) MS Exchange
3 4 (2.45%) TPMS
4 1 (0.61%) Lync
4 1 (0.61%) Exchange Server 2010
4 1 (0.61%) Lotus Domino
4 1 (0.61%) Apache
4 1 (0.61%) Blackberry Enterprise Server
4 1 (0.61%) CMS
Applications
1 20 (12.27%) MS Office
2 19 (11.66%) MS Excel
3 2 (1.23%) MS Project
4 1 (0.61%) Spreadsheet
Business Applications
1 4 (2.45%) Oracle Applications
2 3 (1.84%) Dynamics AX
3 1 (0.61%) Dynamics CRM
Cloud Services
1 5 (3.07%) Office 365
Communications & Networking
1 12 (7.36%) SAN
2 8 (4.91%) Firewall
2 8 (4.91%) LAN
3 7 (4.29%) Wireless
4 5 (3.07%) Network Security
5 4 (2.45%) WAN
5 4 (2.45%) DNS
6 3 (1.84%) TCP/IP
6 3 (1.84%) Internet
7 2 (1.23%) NAS
7 2 (1.23%) VPN
7 2 (1.23%) LDAP
7 2 (1.23%) VoIP
8 1 (0.61%) DHCP
8 1 (0.61%) Wi-Fi
8 1 (0.61%) Extranet
8 1 (0.61%) Intranet
Database & Business Intelligence
1 14 (8.59%) SQL Server
2 9 (5.52%) SQL Server Integration Services
2 9 (5.52%) SQL Server 2008
2 9 (5.52%) SQL Server 2012
3 4 (2.45%) Data Warehouse
4 2 (1.23%) Ingres
4 2 (1.23%) OLTP
4 2 (1.23%) DB2 UDB
4 2 (1.23%) DB2
4 2 (1.23%) Relational Database
5 1 (0.61%) MySQL
5 1 (0.61%) Oracle Database
5 1 (0.61%) Oracle Reports
5 1 (0.61%) RDBMS
Development Applications
1 10 (6.13%) Team Foundation Server
2 9 (5.52%) QuickTest Pro
3 1 (0.61%) Visual Studio
General
1 46 (28.22%) Finance
2 16 (9.82%) Financial Institution
3 9 (5.52%) Telecoms
4 6 (3.68%) Legal
5 5 (3.07%) Banking
6 3 (1.84%) Manufacturing
6 3 (1.84%) Publishing
6 3 (1.84%) Local Government
7 2 (1.23%) Retail
7 2 (1.23%) Law
Job Titles
1 36 (22.09%) Analyst
2 35 (21.47%) Service Manager
3 18 (11.04%) IT Services Manager
4 15 (9.20%) Service Analyst
5 12 (7.36%) Test Manager
6 11 (6.75%) Consultant
6 11 (6.75%) Support Analyst
6 11 (6.75%) Service Desk Analyst
7 9 (5.52%) Delivery Manager
7 9 (5.52%) Environment Manager
7 9 (5.52%) 2nd Line Support
8 8 (4.91%) Services Delivery Manager
9 6 (3.68%) Release Analyst
9 6 (3.68%) Change Manager
10 5 (3.07%) Support Consultant
10 5 (3.07%) 3rd Line Support
10 5 (3.07%) Solutions Architect
10 5 (3.07%) Architect
10 5 (3.07%) Infrastructure Manager
11 4 (2.45%) Head of IT
Libraries, Frameworks & Software Standards
1 2 (1.23%) HTML
1 2 (1.23%) Memcached
2 1 (0.61%) .NET
2 1 (0.61%) ASP.NET
2 1 (0.61%) CSS
2 1 (0.61%) Web Services
2 1 (0.61%) .NET Framework
Miscellaneous
1 32 (19.63%) Analytical Skills
2 17 (10.43%) Management Information System
3 5 (3.07%) Statistics
4 2 (1.23%) Clustering
4 2 (1.23%) CMDB
5 1 (0.61%) Open Source
5 1 (0.61%) EqualLogic
5 1 (0.61%) Blackberry
5 1 (0.61%) Economics
5 1 (0.61%) Life Science
Operating Systems
1 29 (17.79%) Windows
2 12 (7.36%) UNIX
3 11 (6.75%) Windows Server 2012
3 11 (6.75%) Windows Server 2008
4 10 (6.13%) Linux
5 4 (2.45%) Windows 7
6 3 (1.84%) Windows XP
6 3 (1.84%) Windows Server 2003
7 2 (1.23%) Solaris
8 1 (0.61%) Apple iOS
Processes & Methodologies
1 131 (80.37%) ITIL
2 41 (25.15%) Change Management
3 39 (23.93%) Service Delivery
4 30 (18.40%) Problem Management
5 26 (15.95%) PRINCE2
6 25 (15.34%) Incident Management
7 21 (12.88%) Project Management
8 20 (12.27%) Stakeholder Management
9 15 (9.20%) Agile Software Development
10 14 (8.59%) ITSM
11 13 (7.98%) Risk Management
12 12 (7.36%) Migration
12 12 (7.36%) Time Management
13 11 (6.75%) Software Testing
13 11 (6.75%) Automated Testing
13 11 (6.75%) Test Strategy
13 11 (6.75%) PRINCE
14 9 (5.52%) Information Security
14 9 (5.52%) Continuous Improvement
14 9 (5.52%) QMS
Programming Languages
1 19 (11.66%) SQL
2 9 (5.52%) PowerShell
3 3 (1.84%) Perl
4 2 (1.23%) PHP
4 2 (1.23%) Java
4 2 (1.23%) JavaScript
4 2 (1.23%) Bash Shell
5 1 (0.61%) T-SQL
5 1 (0.61%) Shell Script
Qualifications
1 21 (12.88%) Degree
2 19 (11.66%) ISEB
3 18 (11.04%) ISTQB
4 17 (10.43%) Microsoft Certification
5 16 (9.82%) MCP
6 15 (9.20%) CCNA
6 15 (9.20%) Cisco Certification
6 15 (9.20%) ITIL Certification
7 11 (6.75%) MCSE
7 11 (6.75%) MCSA
7 11 (6.75%) MCTS
7 11 (6.75%) MCITP
8 9 (5.52%) ISTQB Foundation Certification
8 9 (5.52%) CCA
8 9 (5.52%) Citrix Certification
8 9 (5.52%) VMware Certified Professional (VCP)
9 8 (4.91%) Security Cleared
9 8 (4.91%) ITIL Foundation Certificate
10 5 (3.07%) SC Cleared
10 5 (3.07%) CCNP
Quality Assurance & Compliance
1 43 (26.38%) SLA
2 10 (6.13%) QA
3 3 (1.84%) PCI DSS
3 3 (1.84%) ISO/IEC 27001
4 2 (1.23%) ISO 9001
System Software
1 16 (9.82%) Active Directory
2 15 (9.20%) Hyper-V
3 13 (7.98%) VMware Infrastructure
4 3 (1.84%) vSphere
5 2 (1.23%) Varnish
5 2 (1.23%) XenDesktop
5 2 (1.23%) Postfix
5 2 (1.23%) Squid
5 2 (1.23%) VMware Server
6 1 (0.61%) XenApp
Systems Management
1 10 (6.13%) Backup Exec
2 9 (5.52%) SCCM
2 9 (5.52%) SCOM
3 2 (1.23%) Puppet
3 2 (1.23%) Opscode Chef
3 2 (1.23%) Icinga
3 2 (1.23%) Nagios
Vendors
1 52 (31.90%) Microsoft
2 26 (15.95%) VMware
3 16 (9.82%) Citrix
4 13 (7.98%) Cisco
5 11 (6.75%) Oracle
5 11 (6.75%) McAfee
6 10 (6.13%) Sophos
6 10 (6.13%) Symantec
7 5 (3.07%) HP
8 4 (2.45%) TOWER Software
8 4 (2.45%) Hitachi
9 3 (1.84%) Splunk
9 3 (1.84%) ArcSight
9 3 (1.84%) Teradata
10 2 (1.23%) Meraki
10 2 (1.23%) SolarWinds
10 2 (1.23%) NetApp
10 2 (1.23%) Dell
10 2 (1.23%) Sybase
11 1 (0.61%) SAP
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Posted: Yesterday
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