The table below looks at the statistics for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 140 121 137
Rank change year-on-year
-19 +16
Permanent jobs citing Service Management 45 59 52
As % of all permanent IT jobs located in Manchester 1.11% 1.46% 1.36%
As % of the Processes & Methodologies category 1.36% 1.88% 1.70%
Number of salaries quoted 39 48 44
Average salary £46,000 £45,000 £38,750
Average salary % change year-on-year
+2.22% +16.12%
90% offered a salary of more than £20,000 £27,500 £25,150
10% offered a salary of more than £70,000 £79,750 £59,250
UK excluding London average salary £42,500 £44,250 £41,500
% change year-on-year
-3.95% +6.62%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3316 3143 3059
As % of all permanent IT jobs located in Manchester 81.61% 77.87% 80.14%
Number of salaries quoted 2656 2699 2664
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £26,000 £27,400 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 20 August 2014.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport -2 2 £24,000 -76.00% 1
Oldham - 2 £65,000 - 1
Wigan - 1 £19,000 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 20 August 2014, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 95 (83.33%) ITIL
2 44 (38.60%) Microsoft
3 37 (32.46%) Finance
4 29 (25.44%) SLA
5 28 (24.56%) MS Excel
6 25 (21.93%) Service Delivery
7 21 (18.42%) Windows
7 21 (18.42%) Active Directory
8 18 (15.79%) ITSM
9 17 (14.91%) ITIL Certification
10 16 (14.04%) Change Management
10 16 (14.04%) SQL
10 16 (14.04%) Problem Management
11 15 (13.16%) Telecoms
12 14 (12.28%) Management Information System
13 13 (11.40%) UNIX
13 13 (11.40%) Citrix
13 13 (11.40%) Citrix Certification
13 13 (11.40%) SharePoint
13 13 (11.40%) SCCM
13 13 (11.40%) SCOM
13 13 (11.40%) Security Cleared
13 13 (11.40%) Retail
14 12 (10.53%) VMware Infrastructure
14 12 (10.53%) Matrix Management
14 12 (10.53%) Linux
14 12 (10.53%) PRINCE2
14 12 (10.53%) VMware
15 11 (9.65%) Microsoft Certification
15 11 (9.65%) Oracle

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 20 August 2014, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (11.40%) SharePoint
2 9 (7.89%) MS Exchange
3 3 (2.63%) TPMS
4 2 (1.75%) Lync
5 1 (0.88%) Exchange Server 2010
5 1 (0.88%) SharePoint 2013
5 1 (0.88%) Exchange Server 2013
5 1 (0.88%) Blackberry Enterprise Server
5 1 (0.88%) CMS
5 1 (0.88%) SharePoint Server
5 1 (0.88%) WebSphere
5 1 (0.88%) Exchange Server 2007
5 1 (0.88%) SharePoint 2010
5 1 (0.88%) IIS
Applications
1 28 (24.56%) MS Excel
2 11 (9.65%) MS Office
Business Applications
1 4 (3.51%) Oracle Applications
2 1 (0.88%) Dynamics CRM
Cloud Services
1 4 (3.51%) Amazon AWS
2 1 (0.88%) SaaS
Communications & Networking
1 6 (5.26%) SAN
2 5 (4.39%) Internet
2 5 (4.39%) LAN
2 5 (4.39%) WAN
2 5 (4.39%) DNS
3 4 (3.51%) LDAP
3 4 (3.51%) Firewall
4 3 (2.63%) Wireless
4 3 (2.63%) TCP/IP
5 2 (1.75%) VoIP
6 1 (0.88%) ATM
6 1 (0.88%) Broadband
6 1 (0.88%) SDH
6 1 (0.88%) NGN
6 1 (0.88%) Wireless Security
6 1 (0.88%) Wi-Fi
6 1 (0.88%) DSLAM
Database & Business Intelligence
1 3 (2.63%) Oracle Reports
1 3 (2.63%) Data Warehouse
2 2 (1.75%) Oracle Database
2 2 (1.75%) Relational Database
3 1 (0.88%) RDBMS
3 1 (0.88%) MySQL
3 1 (0.88%) SQL Server
Development Applications
1 2 (1.75%) QuickTest Pro
2 1 (0.88%) Team Foundation Server
2 1 (0.88%) Visual Studio
General
1 37 (32.46%) Finance
2 15 (13.16%) Telecoms
3 13 (11.40%) Retail
4 8 (7.02%) Greek Language
4 8 (7.02%) Polish Language
4 8 (7.02%) Banking
5 3 (2.63%) Financial Institution
6 2 (1.75%) Legal
6 2 (1.75%) Local Government
7 1 (0.88%) Marketing
7 1 (0.88%) Manufacturing
Job Titles
1 39 (34.21%) Analyst
2 15 (13.16%) Service Analyst
3 13 (11.40%) Support Engineer
3 13 (11.40%) Support Analyst
4 10 (8.77%) 2nd Line Support
4 10 (8.77%) Service Manager
4 10 (8.77%) 2nd Line Support Engineer
5 8 (7.02%) Technical Design Authority
5 8 (7.02%) Applications Support Analyst
5 8 (7.02%) Service Desk Analyst
5 8 (7.02%) Applications Support
6 6 (5.26%) Release Analyst
7 5 (4.39%) Consultant
8 4 (3.51%) Systems Engineer
8 4 (3.51%) Test Manager
8 4 (3.51%) Senior Manager
8 4 (3.51%) Change Manager
8 4 (3.51%) Problem Manager
8 4 (3.51%) Technical Manager
8 4 (3.51%) Services Delivery Analyst
Libraries, Frameworks & Software Standards
1 7 (6.14%) .NET
2 4 (3.51%) Web Services
2 4 (3.51%) Memcached
3 2 (1.75%) CGI
4 1 (0.88%) .NET Framework
4 1 (0.88%) ASP.NET
4 1 (0.88%) CSS
4 1 (0.88%) HTML
Miscellaneous
1 14 (12.28%) Management Information System
2 3 (2.63%) Blackberry
3 1 (0.88%) GIS
3 1 (0.88%) STB
3 1 (0.88%) IPTV
3 1 (0.88%) Statistics
3 1 (0.88%) CMDB
3 1 (0.88%) Open Source
Operating Systems
1 21 (18.42%) Windows
2 13 (11.40%) UNIX
3 12 (10.53%) Linux
4 11 (9.65%) Windows 7
5 4 (3.51%) Windows Server 2008
6 3 (2.63%) Windows Server 2003
6 3 (2.63%) Solaris
7 2 (1.75%) Windows 2000
7 2 (1.75%) Windows Vista
8 1 (0.88%) Red Hat Enterprise Linux
8 1 (0.88%) Windows XP
Processes & Methodologies
1 95 (83.33%) ITIL
2 25 (21.93%) Service Delivery
3 18 (15.79%) ITSM
4 16 (14.04%) Change Management
4 16 (14.04%) Problem Management
5 12 (10.53%) Matrix Management
5 12 (10.53%) PRINCE2
6 10 (8.77%) Stakeholder Management
7 9 (7.89%) Project Management
8 7 (6.14%) Configuration Management
8 7 (6.14%) Release Management
9 6 (5.26%) Incident Management
9 6 (5.26%) Continuous Improvement
10 5 (4.39%) Time Management
10 5 (4.39%) ITIL V3
10 5 (4.39%) E-Commerce
10 5 (4.39%) Information Security
10 5 (4.39%) Agile Software Development
10 5 (4.39%) Systems Analysis
11 4 (3.51%) Business Analysis
Programming Languages
1 16 (14.04%) SQL
2 7 (6.14%) T-SQL
3 6 (5.26%) C#
4 5 (4.39%) Perl
4 5 (4.39%) PHP
5 4 (3.51%) Bash Shell
6 2 (1.75%) Java
7 1 (0.88%) JavaScript
Qualifications
1 17 (14.91%) ITIL Certification
2 13 (11.40%) Citrix Certification
2 13 (11.40%) Security Cleared
3 11 (9.65%) Microsoft Certification
4 10 (8.77%) MCSE
5 9 (7.89%) Degree
6 8 (7.02%) VMware Certified Professional (VCP)
6 8 (7.02%) Cisco Certification
7 7 (6.14%) MCSA
7 7 (6.14%) CCNA
8 6 (5.26%) MCP
9 5 (4.39%) CCA
9 5 (4.39%) MCTS
9 5 (4.39%) MCITP
9 5 (4.39%) ITIL Foundation Certificate
10 3 (2.63%) SC Cleared
10 3 (2.63%) CCNP
11 2 (1.75%) ISEB
11 2 (1.75%) PRINCE2 Certification
11 2 (1.75%) PMP
Quality Assurance & Compliance
1 29 (25.44%) SLA
2 3 (2.63%) ISO/IEC 27001
3 2 (1.75%) QA
System Software
1 21 (18.42%) Active Directory
2 12 (10.53%) VMware Infrastructure
3 5 (4.39%) Hyper-V
4 4 (3.51%) Postfix
4 4 (3.51%) Varnish
4 4 (3.51%) Squid
5 2 (1.75%) VMware Server
6 1 (0.88%) VMware Workstation
Systems Management
1 13 (11.40%) SCCM
1 13 (11.40%) SCOM
2 5 (4.39%) Backup Exec
3 4 (3.51%) Puppet
3 4 (3.51%) Nagios
3 4 (3.51%) Opscode Chef
3 4 (3.51%) Icinga
4 1 (0.88%) Tivoli
4 1 (0.88%) Cisco UCCX
Vendors
1 44 (38.60%) Microsoft
2 13 (11.40%) Citrix
3 12 (10.53%) VMware
4 11 (9.65%) Oracle
5 8 (7.02%) Cisco
5 8 (7.02%) Fujitsu
6 6 (5.26%) Symantec
6 6 (5.26%) McAfee
7 5 (4.39%) Sophos
7 5 (4.39%) Red Hat
7 5 (4.39%) ServiceNow
8 4 (3.51%) SolarWinds
8 4 (3.51%) Hitachi
8 4 (3.51%) HP
9 3 (2.63%) SAP
9 3 (2.63%) EMC
10 1 (0.88%) EPiServer
10 1 (0.88%) Epiphany
10 1 (0.88%) IBM
10 1 (0.88%) Dell
Rochdale
Agilisys
Salary: £17500 - £19500
Posted: 15 hours ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £16,500 - £20,000 DOE
Posted: 16 hours ago
Manchester, Lancashire
Technology Sourcing Limited
Salary: From £40,000 to £45,000 per annum plus bens
Posted: Yesterday
Manchester, Lancashire
Rullion IT Plus
Salary: £40000 - £40500 per annum + bonus + pension + benefits
Posted: 2 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £50000 - £70000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £50000 - £70000 per annum + Benefits
Posted: 5 days ago
Oldham, Lancashire
Connectus
Salary: £60000 - £70000 per annum
Posted: 6 days ago
Manchester, Lancashire
Vodafone
Posted: 11 days ago
Manchester, Lancashire
The Co-operative Group
Salary: From £28,633 to £35,792 per annum + benefits
Posted: 21 days ago