Service Management Jobs in Manchester

Service Management
North West > Manchester

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 100 148 102
Rank change year-on-year +48 -46 +43
Permanent jobs citing Service Management 122 102 181
As % of all permanent jobs advertised in Manchester 2.39% 2.03% 3.20%
As % of the Processes & Methodologies category 2.76% 2.10% 3.33%
Number of salaries quoted 89 55 147
10th Percentile £25,500 £27,314 £22,482
25th Percentile £36,250 £32,291 £30,363
Median annual salary (50th Percentile) £45,000 £45,000 £42,500
Median % change year-on-year - +5.88% -21.77%
75th Percentile £67,500 £61,650 £56,459
90th Percentile £68,771 £66,500 £67,000
North West median annual salary £45,000 £46,500 £42,500
% change year-on-year -3.23% +9.41% -1.16%

All Process and Methodology Skills
Manchester

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,424 4,862 5,441
As % of all permanent jobs advertised in Manchester 86.76% 96.66% 96.23%
Number of salaries quoted 3,392 2,586 3,647
10th Percentile £30,000 £32,500 £32,389
25th Percentile £41,250 £43,750 £41,250
Median annual salary (50th Percentile) £55,000 £57,500 £55,000
Median % change year-on-year -4.35% +4.55% +10.00%
75th Percentile £70,000 £72,500 £70,000
90th Percentile £82,500 £84,750 £85,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Service Management
Job Vacancy Trend in Manchester

Job postings citing Service Management as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Management in Manchester

Service Management
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Service Management in Manchester.

Salary trend for Service Management in Manchester

Service Management
Salary Histogram in Manchester

Salary distribution for jobs citing Service Management in Manchester over the 6 months to 27 April 2024.

Salary histogram for Service Management in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Manchester region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stockport - 7 £60,000 - 1
Sale -1 1 £28,000 -8.77%
Service Management
North West

Service Management
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.64%) Confluence
1 2 (1.64%) SAS
1 2 (1.64%) SharePoint
Applications
1 4 (3.28%) Microsoft Office
2 2 (1.64%) MS Visio
Business Applications
1 4 (3.28%) Remedy ITSM
Cloud Services
1 33 (27.05%) Microsoft 365
2 28 (22.95%) Azure
3 17 (13.93%) AWS
4 13 (10.66%) Entra ID
5 5 (4.10%) Azure DevOps
6 4 (3.28%) Amazon CloudWatch
6 4 (3.28%) Amazon GuardDuty
6 4 (3.28%) AWS CloudTrail
6 4 (3.28%) Google Workspace
7 3 (2.46%) GCP
7 3 (2.46%) OpenShift
8 2 (1.64%) Dynamics 365
8 2 (1.64%) IaaS
8 2 (1.64%) PaaS
8 2 (1.64%) SaaS
9 1 (0.82%) Amazon EC2
9 1 (0.82%) AWS CloudFormation
9 1 (0.82%) Google Ads
9 1 (0.82%) Google Analytics
9 1 (0.82%) Virtual Private Cloud
Communications & Networking
1 5 (4.10%) Firewall
2 4 (3.28%) Wi-Fi
3 2 (1.64%) LAN
3 2 (1.64%) VPN
3 2 (1.64%) WAN
4 1 (0.82%) HTTPS
4 1 (0.82%) Skype
4 1 (0.82%) SSL
Database & Business Intelligence
1 2 (1.64%) SQL Server
2 1 (0.82%) MySQL
Development Applications
1 6 (4.92%) GitLab
2 3 (2.46%) Artifactory
2 3 (2.46%) IBM UrbanCode
3 2 (1.64%) JIRA
4 1 (0.82%) Git
General
1 62 (50.82%) Social Skills
2 34 (27.87%) Finance
3 29 (23.77%) Public Sector
4 21 (17.21%) Presentation Skills
5 18 (14.75%) Inclusion and Diversity
6 14 (11.48%) Billing
6 14 (11.48%) Local Government
7 10 (8.20%) Analytical Skills
7 10 (8.20%) Law
7 10 (8.20%) Legal
8 4 (3.28%) Banking
8 4 (3.28%) Influencing Skills
9 1 (0.82%) Advertising
9 1 (0.82%) Marketing
Job Titles
1 16 (13.11%) Head of Design
2 14 (11.48%) Audit Manager
3 13 (10.66%) Senior
4 12 (9.84%) Analyst
5 10 (8.20%) Lead
5 10 (8.20%) Service Manager
5 10 (8.20%) Team Leader
6 9 (7.38%) Administrator
6 9 (7.38%) Infrastructure Engineer
6 9 (7.38%) IT Administrator
6 9 (7.38%) IT Systems Administrator
6 9 (7.38%) Systems Administrator
7 8 (6.56%) IT Support
7 8 (6.56%) Service Desk Engineer
8 7 (5.74%) Architect
8 7 (5.74%) Cloud Engineer
8 7 (5.74%) Service Analyst
9 6 (4.92%) IT Manager
9 6 (4.92%) IT Services Manager
10 5 (4.10%) Head of IT
Libraries, Frameworks & Software Standards
1 2 (1.64%) AngularJS
1 2 (1.64%) CSS
1 2 (1.64%) HTML
1 2 (1.64%) Twitter Bootstrap
1 2 (1.64%) Web Services
2 1 (0.82%) Middleware
Miscellaneous
1 14 (11.48%) Housing Association
1 14 (11.48%) NHS
2 9 (7.38%) Management Information System
3 7 (5.74%) Public Cloud
4 6 (4.92%) Cloud Native
5 3 (2.46%) CMDB
5 3 (2.46%) Hybrid Cloud
5 3 (2.46%) Mainframe
6 2 (1.64%) Data Centre
6 2 (1.64%) Legacy Systems
6 2 (1.64%) Private Cloud
7 1 (0.82%) CCTV
7 1 (0.82%) Enterprise Software
7 1 (0.82%) Onboarding
7 1 (0.82%) PMI
7 1 (0.82%) Robotics
7 1 (0.82%) Self-Motivation
7 1 (0.82%) Social Media
7 1 (0.82%) Team-Oriented Environment
Operating Systems
1 24 (19.67%) Windows
2 12 (9.84%) Linux
3 8 (6.56%) Windows Server
4 5 (4.10%) Windows 10
5 2 (1.64%) Mac OS
6 1 (0.82%) Amazon Linux
6 1 (0.82%) Unix
6 1 (0.82%) Windows Server 2008
6 1 (0.82%) Windows Server 2012
6 1 (0.82%) Windows Server 2019
Processes & Methodologies
1 64 (52.46%) ITIL
2 51 (41.80%) ITSM
3 33 (27.05%) Service Delivery
4 27 (22.13%) Coaching
4 27 (22.13%) Mentoring
5 26 (21.31%) Problem-Solving
6 25 (20.49%) Change Management
7 22 (18.03%) Continuous Improvement
7 22 (18.03%) Service Design
8 20 (16.39%) Customer Service
9 16 (13.11%) Business Development
10 15 (12.30%) People Management
10 15 (12.30%) Performance Management
11 14 (11.48%) Infrastructure as Code
12 13 (10.66%) DevOps
12 13 (10.66%) Problem Management
13 12 (9.84%) Cybersecurity
14 11 (9.02%) Actionable Insight
14 11 (9.02%) Infrastructure Engineering
14 11 (9.02%) Stakeholder Management
Programming Languages
1 6 (4.92%) SQL
2 5 (4.10%) Bash
3 4 (3.28%) PowerShell
3 4 (3.28%) Python
4 3 (2.46%) Groovy
5 1 (0.82%) T-SQL
Qualifications
1 14 (11.48%) ACCA
2 11 (9.02%) Degree
3 9 (7.38%) SC Cleared
3 9 (7.38%) Security Cleared
4 7 (5.74%) Microsoft Certification
5 4 (3.28%) AWS Certification
5 4 (3.28%) DBS Check
6 3 (2.46%) ITIL Certification
6 3 (2.46%) ITIL Foundation Certificate
7 2 (1.64%) Computer Science Degree
7 2 (1.64%) Master's Degree
8 1 (0.82%) CISSP
8 1 (0.82%) CompTIA Security+
8 1 (0.82%) PMI Certification
Quality Assurance & Compliance
1 14 (11.48%) GAAP
1 14 (11.48%) IFRS
2 11 (9.02%) SLA
3 6 (4.92%) GDPR
3 6 (4.92%) QA
4 5 (4.10%) ISO/IEC 27001
5 4 (3.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 4 (3.28%) PCI DSS
6 3 (2.46%) COBIT
6 3 (2.46%) NIST
7 1 (0.82%) Cyber Essentials
7 1 (0.82%) Data Quality
System Software
1 23 (18.85%) Active Directory
2 3 (2.46%) VMware Infrastructure
3 1 (0.82%) VMware ESXi
Systems Management
1 9 (7.38%) Terraform
2 7 (5.74%) SCCM
3 6 (4.92%) Ansible
4 5 (4.10%) Microsoft Intune
5 4 (3.28%) Autotask
6 3 (2.46%) OpenView
6 3 (2.46%) Progress Chef
7 2 (1.64%) Single Sign-On
8 1 (0.82%) vCenter Server
Vendors
1 19 (15.57%) Microsoft
2 14 (11.48%) CA
3 9 (7.38%) ServiceNow
4 5 (4.10%) BMC
5 4 (3.28%) Datto
5 4 (3.28%) Google
5 4 (3.28%) Remedy
5 4 (3.28%) VMware
6 3 (2.46%) HP
6 3 (2.46%) IBM
7 2 (1.64%) Adobe
7 2 (1.64%) Citrix
8 1 (0.82%) Cisco
8 1 (0.82%) Dynatrace
8 1 (0.82%) Qualys