The table below looks at the statistics for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 102 54 120
Rank change year-on-year
-48 +66
Permanent jobs citing Service Management 101 168 91
As % of all permanent IT jobs located in Manchester 2.71% 4.74% 2.14%
As % of the Processes & Methodologies category 3.02% 5.27% 2.48%
Number of salaries quoted 88 110 80
Median salary £50,000 £44,500 £38,679
Median salary % change year-on-year
+12.35% +15.05%
90% offered a salary of more than £37,700 £24,000 £21,500
10% offered a salary of more than £65,000 £60,000 £67,500
UK excluding London median salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3341 3186 3662
As % of all permanent IT jobs located in Manchester 89.57% 89.92% 86.27%
Number of salaries quoted 2944 2600 3122
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £30,000 £29,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 8 December 2016.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale -15 4 £57,500 -
Stockport +5 3 £32,500 -7.14% 1
Oldham +3 3 £40,000 - 1
Bolton -4 3 £35,000 -17.64% 1
Cheadle +18 2 £65,000 +225.00% 1
Altrincham - 1 £47,500 -
Bury - 1 £45,000 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 8 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Service Management.

1 145 (74.36%) ITIL
2 66 (33.85%) Agile Software Development
3 54 (27.69%) ITSM
4 50 (25.64%) Microsoft
5 43 (22.05%) Programme Management
6 41 (21.03%) PRINCE2
7 38 (19.49%) Linux
8 37 (18.97%) Active Directory
8 37 (18.97%) Firewall
8 37 (18.97%) Service Design
9 36 (18.46%) Data Protection
10 35 (17.95%) Service Delivery
11 34 (17.44%) Windows
11 34 (17.44%) Video Conferencing
12 33 (16.92%) NHS
13 32 (16.41%) DNS
14 31 (15.90%) SAN
15 30 (15.38%) Intrusion Detection
16 29 (14.87%) Finance
16 29 (14.87%) MS Office
16 29 (14.87%) Network Security
17 28 (14.36%) WLAN
17 28 (14.36%) DHCP
18 25 (12.82%) MS Excel
19 23 (11.79%) Unix
20 22 (11.28%) Project Management
20 22 (11.28%) PaaS
21 21 (10.77%) Microsoft Azure
21 21 (10.77%) ITIL Certification
21 21 (10.77%) VMware

Service Management
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.10%) Exchange Server 2010
1 8 (4.10%) MS Exchange
2 7 (3.59%) SharePoint
3 6 (3.08%) CICS
4 5 (2.56%) Confluence
4 5 (2.56%) Exchange Server 2013
4 5 (2.56%) LiveCycle
4 5 (2.56%) SharePoint 2013
5 4 (2.05%) OpenStack
6 3 (1.54%) Tomcat
7 2 (1.03%) IIS
Applications
1 29 (14.87%) MS Office
2 25 (12.82%) MS Excel
3 11 (5.64%) MS PowerPoint
Business Applications
1 1 (0.51%) Dynamics AX
1 1 (0.51%) SAP GRC
Cloud Services
1 22 (11.28%) PaaS
2 21 (10.77%) Microsoft Azure
3 18 (9.23%) IaaS
4 15 (7.69%) Amazon AWS
4 15 (7.69%) SaaS
5 4 (2.05%) Cloud Computing
6 3 (1.54%) Office 365
7 1 (0.51%) SuccessFactors
Communications & Networking
1 37 (18.97%) Firewall
2 32 (16.41%) DNS
3 31 (15.90%) SAN
4 30 (15.38%) Intrusion Detection
5 29 (14.87%) Network Security
6 28 (14.36%) DHCP
6 28 (14.36%) WLAN
7 20 (10.26%) Internet
8 19 (9.74%) VLAN
8 19 (9.74%) WAN
9 18 (9.23%) LAN
9 18 (9.23%) VPN
10 12 (6.15%) IPsec
10 12 (6.15%) Wireless
11 11 (5.64%) Cisco ASA
11 11 (5.64%) Cisco Nexus
11 11 (5.64%) IP Telephony
12 10 (5.13%) Cisco Wireless
12 10 (5.13%) OpenScape
12 10 (5.13%) SSL
Database & Business Intelligence
1 14 (7.18%) SQL Server
2 6 (3.08%) Data Mining
2 6 (3.08%) DataStage
2 6 (3.08%) DB2
2 6 (3.08%) MongoDB
3 5 (2.56%) NoSQL
4 3 (1.54%) Apache Cassandra
4 3 (1.54%) Neo4j
5 2 (1.03%) Data Warehouse
5 2 (1.03%) RDBMS
5 2 (1.03%) Relational Database
5 2 (1.03%) SAP HANA
5 2 (1.03%) SQL Server Integration Services
5 2 (1.03%) SQL Server Reporting Services
6 1 (0.51%) Hadoop
6 1 (0.51%) MS Access
6 1 (0.51%) SAP BW
Development Applications
1 9 (4.62%) JIRA
2 6 (3.08%) Team Foundation Server
3 5 (2.56%) Git (software)
3 5 (2.56%) Jenkins
4 4 (2.05%) Vagrant
5 3 (1.54%) Maven
6 2 (1.03%) Bower
6 2 (1.03%) Grunt
6 2 (1.03%) InstallShield
6 2 (1.03%) MSI
6 2 (1.03%) Octopus Deploy
7 1 (0.51%) Visual Studio
General
1 29 (14.87%) Finance
2 13 (6.67%) Retail
3 10 (5.13%) Telecoms
4 8 (4.10%) Banking
5 7 (3.59%) Manufacturing
5 7 (3.59%) Publishing
6 2 (1.03%) Retail Banking
7 1 (0.51%) Advertising
Job Titles
1 29 (14.87%) Service Manager
2 17 (8.72%) Developer
3 15 (7.69%) Architect
4 12 (6.15%) Delivery Manager
5 11 (5.64%) Analyst
5 11 (5.64%) Infrastructure Engineer
5 11 (5.64%) Network Engineer
5 11 (5.64%) Services Delivery Manager
6 10 (5.13%) Cisco Engineer
6 10 (5.13%) Cisco Network Engineer
6 10 (5.13%) Consultant
7 9 (4.62%) SAP Manager
7 9 (4.62%) Security Manager
7 9 (4.62%) Support Engineer
7 9 (4.62%) Systems Engineer
7 9 (4.62%) Technology Manager
8 8 (4.10%) IT Manager
8 8 (4.10%) Network Security Manager
8 8 (4.10%) Senior Developer
8 8 (4.10%) Test Manager
Libraries, Frameworks & Software Standards
1 15 (7.69%) .NET
2 13 (6.67%) CSS
2 13 (6.67%) HTML
3 9 (4.62%) 802.1X
3 9 (4.62%) XML
4 8 (4.10%) ELK Stack
5 6 (3.08%) jQuery
6 5 (2.56%) XML Schema
7 4 (2.05%) ASP.NET
7 4 (2.05%) ASP.NET MVC
7 4 (2.05%) RabbitMQ
7 4 (2.05%) Sensu
8 3 (1.54%) ActiveMQ
8 3 (1.54%) Apache Camel
8 3 (1.54%) HTML5
8 3 (1.54%) Spring
8 3 (1.54%) Spring MVC
8 3 (1.54%) Web Services
9 2 (1.03%) Node.js
9 2 (1.03%) React
Miscellaneous
1 34 (17.44%) Video Conferencing
2 33 (16.92%) NHS
3 17 (8.72%) Management Information System
4 16 (8.21%) Data Centre
5 11 (5.64%) Clustering
6 10 (5.13%) BYOD
7 8 (4.10%) Mainframe
8 7 (3.59%) Analytical Skills
8 7 (3.59%) N-Tier
9 6 (3.08%) Computer Science
9 6 (3.08%) VSAM
10 5 (2.56%) Performance Metrics
11 3 (1.54%) Mathematics
12 2 (1.03%) Fat Client
12 2 (1.03%) IPTV
12 2 (1.03%) iSeries
12 2 (1.03%) Public Cloud
12 2 (1.03%) Thin Client
13 1 (0.51%) Blackberry
13 1 (0.51%) PMI
Operating Systems
1 38 (19.49%) Linux
2 34 (17.44%) Windows
3 23 (11.79%) Unix
4 18 (9.23%) Solaris
5 14 (7.18%) OpenVMS
6 12 (6.15%) Windows Server
7 11 (5.64%) Windows Server 2008
8 9 (4.62%) Red Hat Enterprise Linux
9 8 (4.10%) Windows Server 2003
9 8 (4.10%) Windows Server 2012
10 7 (3.59%) AIX
11 4 (2.05%) Oracle Linux
12 1 (0.51%) CentOS
12 1 (0.51%) Mac OS X
12 1 (0.51%) Windows 7
Processes & Methodologies
1 145 (74.36%) ITIL
2 66 (33.85%) Agile Software Development
3 54 (27.69%) ITSM
4 43 (22.05%) Programme Management
5 41 (21.03%) PRINCE2
6 37 (18.97%) Service Design
7 36 (18.46%) Data Protection
8 35 (17.95%) Service Delivery
9 22 (11.28%) Project Management
10 19 (9.74%) ITIL V3
11 18 (9.23%) Problem Management
12 17 (8.72%) Security Management
13 16 (8.21%) Identity Access Management
13 16 (8.21%) Risk Management
14 14 (7.18%) Mentoring
14 14 (7.18%) MVC
14 14 (7.18%) Open Source
15 12 (6.15%) DevOps
15 12 (6.15%) Stakeholder Management
16 11 (5.64%) Incident Management
Programming Languages
1 14 (7.18%) PowerShell
2 13 (6.67%) PHP
3 11 (5.64%) C#
3 11 (5.64%) Java
4 9 (4.62%) C
5 7 (3.59%) JavaScript
6 6 (3.08%) COBOL
6 6 (3.08%) JCL
6 6 (3.08%) SQL
7 5 (2.56%) T-SQL
8 4 (2.05%) Perl
8 4 (2.05%) Shell Script
9 3 (1.54%) Clojure
9 3 (1.54%) Groovy
9 3 (1.54%) Ruby
9 3 (1.54%) Scala
10 2 (1.03%) VB.NET
10 2 (1.03%) VBA
11 1 (0.51%) C++
Qualifications
1 21 (10.77%) ITIL Certification
2 8 (4.10%) Security Cleared
3 7 (3.59%) CISSP
3 7 (3.59%) Degree
3 7 (3.59%) Microsoft Certification
4 6 (3.08%) DV Cleared
5 5 (2.56%) CCNP
5 5 (2.56%) Cisco Certification
6 4 (2.05%) CISM
6 4 (2.05%) GIAC
6 4 (2.05%) MCSE
6 4 (2.05%) RHCSA
6 4 (2.05%) SANS
7 3 (1.54%) CCIE
7 3 (1.54%) MCP
8 2 (1.03%) BC Cleared
8 2 (1.03%) CCNA
8 2 (1.03%) MCITP
9 1 (0.51%) DBS Check
9 1 (0.51%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 14 (7.18%) SLA
2 9 (4.62%) ISO/IEC 27001
3 6 (3.08%) PCI DSS
4 5 (2.56%) QA
5 4 (2.05%) ISO 9001
System Software
1 37 (18.97%) Active Directory
2 11 (5.64%) VMware Infrastructure
3 5 (2.56%) Hyper-V
3 5 (2.56%) XenApp
4 4 (2.05%) Veritas Cluster Server
4 4 (2.05%) Veritas Volume Manager
4 4 (2.05%) VMware ESX
5 3 (1.54%) vSphere
6 2 (1.03%) Microsoft App-V
7 1 (0.51%) Microsoft Virtual Server
7 1 (0.51%) Virtual Servers
Systems Management
1 15 (7.69%) AirWatch
2 12 (6.15%) Puppet
2 12 (6.15%) SCCM
3 9 (4.62%) Cacti
4 6 (3.08%) NetBackup
5 4 (2.05%) Failover Clustering
5 4 (2.05%) Grafana
5 4 (2.05%) Graphite
5 4 (2.05%) Nagios
5 4 (2.05%) Packer
5 4 (2.05%) Red Hat Spacewalk
5 4 (2.05%) Terraform
5 4 (2.05%) Uchiwa
6 2 (1.03%) Backup Exec
6 2 (1.03%) FortiGate
6 2 (1.03%) SCOrch
7 1 (0.51%) Cisco UCCX
7 1 (0.51%) SCOM
Vendors
1 50 (25.64%) Microsoft
2 21 (10.77%) VMware
3 20 (10.26%) Cisco
4 15 (7.69%) NetApp
4 15 (7.69%) Oracle
5 12 (6.15%) Citrix
6 11 (5.64%) Atlassian
7 10 (5.13%) IronPort
7 10 (5.13%) Polycom
7 10 (5.13%) Red Hat
7 10 (5.13%) Siemens
8 9 (4.62%) Barracuda Networks
8 9 (4.62%) SAP
9 8 (4.10%) Hitachi
9 8 (4.10%) IBM
10 7 (3.59%) Cognizant
11 6 (3.08%) Informatica
12 5 (2.56%) Adobe
13 4 (2.05%) Google
13 4 (2.05%) Veritas
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