The first table below looks at the demand for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Manchester region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 98 145 117
Rank change year-on-year
+47 -28
Permanent jobs citing Service Management 92 44 52
As % of all permanent IT jobs located in Manchester 2.27% 1.07% 1.39%
As % of the Processes & Methodologies category 2.76% 1.36% 1.84%
Number of salaries quoted 65 41 45
Average salary £34,000 £40,000 £35,000
Average salary % change year-on-year
-15.00% +14.28%
90% offered a salary of more than £24,500 £27,500 £29,400
10% offered a salary of more than £80,000 £65,000 £73,000
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3335 3233 2829
As % of all permanent IT jobs located in Manchester 82.41% 78.80% 75.40%
Number of salaries quoted 2750 2750 2528
Average salary £40,000 £37,500 £36,250
Average salary % change year-on-year
+6.66% +3.44%
90% offered a salary of more than £26,500 £26,000 £25,000
10% offered a salary of more than £55,000 £55,000 £51,500
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
North West

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Stockport - 14 £40,000 - 2
Rochdale - 6 £35,000 -
Wigan +8 2 £19,500 -48.00%
Altrincham +16 1 £19,000 -49.33%
Audenshaw - 1 - -
Salford - 1 £52,500 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 18 April 2014, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 146 (76.44%) ITIL
2 66 (34.55%) Microsoft
3 55 (28.80%) SLA
4 43 (22.51%) Service Delivery
4 43 (22.51%) Finance
5 39 (20.42%) Windows
6 34 (17.80%) SQL
6 34 (17.80%) Oracle
7 32 (16.75%) PRINCE2
8 31 (16.23%) MS Excel
8 31 (16.23%) ITSM
8 31 (16.23%) Degree
9 25 (13.09%) Security Cleared
10 24 (12.57%) ITIL Certification
11 22 (11.52%) Problem Management
11 22 (11.52%) VMware
12 21 (10.99%) Hitachi
12 21 (10.99%) SharePoint
12 21 (10.99%) Active Directory
12 21 (10.99%) VMware Infrastructure
13 19 (9.95%) Citrix
14 18 (9.42%) UNIX
15 17 (8.90%) .NET
15 17 (8.90%) Telecoms
15 17 (8.90%) Internet
16 16 (8.38%) Microsoft Certification
16 16 (8.38%) MCSE
16 16 (8.38%) Retail
16 16 (8.38%) VMware Certified Professional (VCP)
17 15 (7.85%) SCOM

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 18 April 2014, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 21 (10.99%) SharePoint
2 14 (7.33%) MS Exchange
3 5 (2.62%) TPMS
4 3 (1.57%) IIS
5 2 (1.05%) CICS
5 2 (1.05%) FileNet
5 2 (1.05%) SharePoint 2013
5 2 (1.05%) Lync
6 1 (0.52%) OpenStack
Applications
1 31 (16.23%) MS Excel
2 9 (4.71%) MS Office
3 2 (1.05%) MS Visio
4 1 (0.52%) Spreadsheet
4 1 (0.52%) MS PowerPoint
Business Applications
1 5 (2.62%) Oracle CRM
1 5 (2.62%) Dynamics CRM
2 4 (2.09%) Oracle EBS
2 4 (2.09%) Dynamics AX
3 2 (1.05%) TIBCO iProcess
Cloud Services
1 9 (4.71%) Amazon AWS
2 3 (1.57%) SaaS
3 2 (1.05%) IaaS
4 1 (0.52%) PaaS
4 1 (0.52%) Microsoft Azure
4 1 (0.52%) Cloud Computing
Communications & Networking
1 17 (8.90%) Internet
2 12 (6.28%) SAN
3 10 (5.24%) Firewall
4 7 (3.66%) WAN
5 4 (2.09%) VPN
5 4 (2.09%) Broadband
6 3 (1.57%) LAN
7 2 (1.05%) TCP/IP
7 2 (1.05%) VoIP
8 1 (0.52%) Wireless Security
8 1 (0.52%) Wireless
8 1 (0.52%) DHCP
8 1 (0.52%) DNS
Database & Business Intelligence
1 15 (7.85%) SQL Server
2 4 (2.09%) SQL Server 2000
2 4 (2.09%) SQL Server Integration Services
2 4 (2.09%) SQL Server Reporting Services
2 4 (2.09%) SQL Server 2012
3 3 (1.57%) SQL Server 2005
3 3 (1.57%) Crystal Reports
3 3 (1.57%) Oracle Reports
4 2 (1.05%) DB2
4 2 (1.05%) SQL Server 2008
Development Applications
1 2 (1.05%) JUnit
1 2 (1.05%) QuickTest Pro
1 2 (1.05%) LoadRunner
1 2 (1.05%) QALoad
1 2 (1.05%) Selenium
1 2 (1.05%) jMock
1 2 (1.05%) SilkPerformer
1 2 (1.05%) TestPartner
1 2 (1.05%) EasyMock
2 1 (0.52%) Visual Studio
General
1 43 (22.51%) Finance
2 17 (8.90%) Telecoms
3 16 (8.38%) Retail
4 12 (6.28%) Banking
5 5 (2.62%) Manufacturing
5 5 (2.62%) Greek Language
5 5 (2.62%) Polish Language
6 3 (1.57%) Marketing
6 3 (1.57%) Legal
7 2 (1.05%) Back Office
8 1 (0.52%) Military
8 1 (0.52%) Retail Banking
Job Titles
1 41 (21.47%) Analyst
2 21 (10.99%) Service Manager
2 21 (10.99%) Service Analyst
3 19 (9.95%) Support Engineer
4 16 (8.38%) 2nd Line Support
5 15 (7.85%) Support Analyst
6 13 (6.81%) Service Desk Analyst
6 13 (6.81%) Consultant
7 11 (5.76%) 2nd Line Support Engineer
8 9 (4.71%) Technical Design Authority
8 9 (4.71%) Service Assurance Manager
8 9 (4.71%) Support Consultant
9 8 (4.19%) IT Support
10 7 (3.66%) Change Manager
11 6 (3.14%) Business Analyst
11 6 (3.14%) Applications Support
11 6 (3.14%) 3rd Line Support
11 6 (3.14%) Team Leader
11 6 (3.14%) Applications Support Analyst
11 6 (3.14%) 3rd Line Support Engineer
Libraries, Frameworks & Software Standards
1 17 (8.90%) .NET
2 11 (5.76%) Web Services
3 6 (3.14%) ASP.NET
4 3 (1.57%) CGI
5 2 (1.05%) JMS
5 2 (1.05%) J2EE
5 2 (1.05%) EJB
5 2 (1.05%) JSP
5 2 (1.05%) Middleware
5 2 (1.05%) WCF
6 1 (0.52%) RESTful
6 1 (0.52%) LAMP
Miscellaneous
1 9 (4.71%) Management Information System
2 6 (3.14%) Blackberry
3 5 (2.62%) Mobile Computing
4 4 (2.09%) Mainframe
5 3 (1.57%) Computer Science
6 2 (1.05%) IBM Mainframe
7 1 (0.52%) BBC
7 1 (0.52%) Handset
7 1 (0.52%) CMDB
7 1 (0.52%) Smartphone
7 1 (0.52%) PDA
7 1 (0.52%) Statistics
7 1 (0.52%) Video Conferencing
7 1 (0.52%) Fat Client
7 1 (0.52%) Thin Client
Operating Systems
1 39 (20.42%) Windows
2 18 (9.42%) UNIX
3 15 (7.85%) Windows Server 2008
4 13 (6.81%) Windows Server 2003
5 10 (5.24%) Windows 7
6 8 (4.19%) Linux
7 3 (1.57%) Windows XP
8 1 (0.52%) Red Hat Enterprise Linux
8 1 (0.52%) Windows Server 2012
8 1 (0.52%) Windows Vista
8 1 (0.52%) Windows 2000
Processes & Methodologies
1 146 (76.44%) ITIL
2 43 (22.51%) Service Delivery
3 32 (16.75%) PRINCE2
4 31 (16.23%) ITSM
5 22 (11.52%) Problem Management
6 15 (7.85%) Change Management
6 15 (7.85%) Project Management
7 12 (6.28%) ITIL V3
8 11 (5.76%) Continuous Improvement
8 11 (5.76%) Stakeholder Management
8 11 (5.76%) Business Analysis
9 10 (5.24%) Incident Management
10 9 (4.71%) Matrix Management
11 8 (4.19%) Agile Software Development
11 8 (4.19%) Systems Analysis
12 7 (3.66%) Change Control
12 7 (3.66%) Web Development
13 6 (3.14%) Configuration Management
13 6 (3.14%) Migration
13 6 (3.14%) Logistics
Programming Languages
1 34 (17.80%) SQL
2 13 (6.81%) C#
3 10 (5.24%) Java
4 9 (4.71%) T-SQL
5 6 (3.14%) VB.NET
6 4 (2.09%) VB
6 4 (2.09%) VB6
7 2 (1.05%) C
7 2 (1.05%) Perl
8 1 (0.52%) Bash Shell
8 1 (0.52%) PHP
8 1 (0.52%) C++
Qualifications
1 31 (16.23%) Degree
2 25 (13.09%) Security Cleared
3 24 (12.57%) ITIL Certification
4 16 (8.38%) Microsoft Certification
4 16 (8.38%) MCSE
4 16 (8.38%) VMware Certified Professional (VCP)
5 14 (7.33%) Citrix Certification
6 12 (6.28%) PRINCE2 Certification
7 11 (5.76%) Cisco Certification
8 10 (5.24%) CCNA
9 9 (4.71%) CCA
10 8 (4.19%) MCSA
10 8 (4.19%) SC Cleared
10 8 (4.19%) MCITP
11 7 (3.66%) MCTS
11 7 (3.66%) MCP
12 5 (2.62%) CISA
12 5 (2.62%) HNC
13 4 (2.09%) ISEB
14 2 (1.05%) CISSP
Quality Assurance & Compliance
1 55 (28.80%) SLA
2 3 (1.57%) ISO/IEC 27001
2 3 (1.57%) QA
3 1 (0.52%) COBIT
System Software
1 21 (10.99%) Active Directory
1 21 (10.99%) VMware Infrastructure
2 14 (7.33%) Hyper-V
3 2 (1.05%) VMware Server
3 2 (1.05%) XenDesktop
4 1 (0.52%) XenApp
4 1 (0.52%) XenServer
4 1 (0.52%) KVM
4 1 (0.52%) VMware Workstation
Systems Management
1 15 (7.85%) SCOM
2 14 (7.33%) SCCM
3 9 (4.71%) Backup Exec
4 1 (0.52%) Puppet
4 1 (0.52%) Opscode Chef
4 1 (0.52%) Cisco UCCX
Vendors
1 66 (34.55%) Microsoft
2 34 (17.80%) Oracle
3 22 (11.52%) VMware
4 21 (10.99%) Hitachi
5 19 (9.95%) Citrix
6 10 (5.24%) Symantec
7 9 (4.71%) McAfee
7 9 (4.71%) Sophos
8 8 (4.19%) SAP
8 8 (4.19%) ServiceNow
9 5 (2.62%) Fujitsu
9 5 (2.62%) Red Hat
9 5 (2.62%) Cisco
10 4 (2.09%) JD Edwards
11 3 (1.57%) Business Objects
12 2 (1.05%) IBM
12 2 (1.05%) TIBCO
12 2 (1.05%) Apple
13 1 (0.52%) Rackspace
13 1 (0.52%) Google
Manchester, Lancashire
FT Select
Salary: From £75,000 to £80,000 per annum plus car and benefits
Posted: Yesterday
Manchester, Lancashire
The Co-operative Group
Salary: From £28,633 to £35,791 per annum + benefits
Posted: Yesterday
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: Competitive
Posted: 3 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 7 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 7 days ago
Stockport, Cheshire
Cheshire Datasystems Limited
Salary: Excellent
Posted: 7 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 18 days ago
Manchester, Lancashire
Outsourcery Hosting Ltd
Salary: From £23,000 to £27,000 per annum plus Bonus, Pension and Benefits.
Posted: 22 days ago