The table below looks at the statistics for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 109 74 158
Rank change year-on-year
-35 +84
Permanent jobs citing Service Management 81 134 37
As % of all permanent IT jobs located in Manchester 2.25% 3.74% 0.94%
As % of the Processes & Methodologies category 2.54% 4.18% 1.10%
Number of salaries quoted 64 101 22
Median salary £47,000 £45,000 £36,250
Median salary % change year-on-year
+4.44% +24.13%
90% offered a salary of more than £35,000 £26,000 £20,000
10% offered a salary of more than £71,750 £70,000 £70,000
UK excluding London median salary £44,000 £45,000 £45,000
% change year-on-year
-2.22% -
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3187 3205 3371
As % of all permanent IT jobs located in Manchester 88.58% 89.53% 85.30%
Number of salaries quoted 2690 2647 2692
Median salary £45,000 £40,000 £40,000
Median salary % change year-on-year
+12.50% -
90% offered a salary of more than £30,000 £27,500 £26,500
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 23 July 2016.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale -6 5 £35,000 -22.22%
Altrincham +4 3 £50,000 +58.73%
Bolton -7 2 £42,500 +42.85%
Stockport -1 1 £57,500 +58.62% 1
Wigan - 1 £37,500 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 23 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region with a requirement for Service Management.

1 156 (76.10%) ITIL
2 76 (37.07%) Service Delivery
3 62 (30.24%) ITSM
4 57 (27.80%) Finance
5 41 (20.00%) Project Management
6 38 (18.54%) SLA
7 35 (17.07%) Active Directory
8 34 (16.59%) Windows
9 31 (15.12%) Microsoft
9 31 (15.12%) Change Management
10 28 (13.66%) Windows Server
11 27 (13.17%) ITIL V3
11 27 (13.17%) Cisco
12 25 (12.20%) ITIL Certification
12 25 (12.20%) Firewall
12 25 (12.20%) Agile Software Development
12 25 (12.20%) Banking
12 25 (12.20%) Continuous Improvement
13 24 (11.71%) Management Information System
14 23 (11.22%) VPN
15 22 (10.73%) Degree
16 21 (10.24%) Analytical Skills
17 20 (9.76%) Retail
17 20 (9.76%) Performance Monitoring
17 20 (9.76%) Problem Management
17 20 (9.76%) PowerShell
18 19 (9.27%) SQL Server
18 19 (9.27%) Citrix
19 18 (8.78%) VMware
19 18 (8.78%) Data Centre

Service Management
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (6.34%) Exchange Server 2010
1 13 (6.34%) MS Exchange
2 11 (5.37%) Exchange Server 2013
3 10 (4.88%) SharePoint
4 9 (4.39%) OpenStack
5 7 (3.41%) SharePoint 2013
6 6 (2.93%) Blackberry Enterprise Server
7 4 (1.95%) IIS
8 2 (0.98%) BizTalk Server
9 1 (0.49%) CICS
9 1 (0.49%) LiveCycle
Applications
1 12 (5.85%) MS Excel
2 9 (4.39%) MS Office
Business Applications
1 3 (1.46%) Dynamics CRM
2 1 (0.49%) Dynamics AX
2 1 (0.49%) SAP GRC
Cloud Services
1 13 (6.34%) Microsoft Azure
2 10 (4.88%) Amazon AWS
2 10 (4.88%) SaaS
3 9 (4.39%) Cloud Computing
3 9 (4.39%) Office 365
4 1 (0.49%) Amazon EC2
4 1 (0.49%) PaaS
Communications & Networking
1 25 (12.20%) Firewall
2 23 (11.22%) VPN
3 16 (7.80%) SAN
4 15 (7.32%) TCP/IP
5 11 (5.37%) DHCP
5 11 (5.37%) DNS
5 11 (5.37%) LAN
5 11 (5.37%) Wireless
6 10 (4.88%) Intrusion Detection
6 10 (4.88%) IPsec
7 9 (4.39%) MPLS
8 8 (3.90%) Network Security
9 6 (2.93%) BGP
9 6 (2.93%) Internet
9 6 (2.93%) IP Telephony
10 5 (2.44%) NAS
10 5 (2.44%) WAN
11 4 (1.95%) Cisco ASA
11 4 (1.95%) OpenScape
11 4 (1.95%) Unified Communications
Database & Business Intelligence
1 19 (9.27%) SQL Server
2 9 (4.39%) Apache Cassandra
2 9 (4.39%) MongoDB
2 9 (4.39%) Neo4j
2 9 (4.39%) NoSQL
3 7 (3.41%) Relational Database
4 6 (2.93%) SQL Server Integration Services
5 5 (2.44%) BusinessObjects
6 3 (1.46%) SQL Server 2008
6 3 (1.46%) SQL Server Reporting Services
7 2 (0.98%) Data Warehouse
7 2 (0.98%) Oracle Database
8 1 (0.49%) Data Mining
8 1 (0.49%) DataStage
8 1 (0.49%) DB2
8 1 (0.49%) MySQL
8 1 (0.49%) RDBMS
8 1 (0.49%) SAP BW
8 1 (0.49%) SQL Server 2012
Development Applications
1 9 (4.39%) Git (software)
1 9 (4.39%) Jenkins
1 9 (4.39%) Maven
1 9 (4.39%) Vagrant
2 7 (3.41%) Team Foundation Server
3 3 (1.46%) MSI
4 2 (0.98%) WiX
5 1 (0.49%) InstallShield
General
1 57 (27.80%) Finance
2 25 (12.20%) Banking
3 20 (9.76%) Retail
4 13 (6.34%) Legal
4 13 (6.34%) Telecoms
5 11 (5.37%) Law
6 7 (3.41%) Publishing
7 6 (2.93%) German Language
7 6 (2.93%) Manufacturing
8 2 (0.98%) Financial Institution
8 2 (0.98%) Marketing
9 1 (0.49%) Advertising
9 1 (0.49%) Billing
9 1 (0.49%) Corporate Banking
9 1 (0.49%) Local Government
Job Titles
1 53 (25.85%) Service Manager
2 29 (14.15%) IT Manager
3 26 (12.68%) Analyst
4 21 (10.24%) IT Services Manager
5 20 (9.76%) ITIL Manager
6 17 (8.29%) Developer
7 14 (6.83%) Integration Developer
7 14 (6.83%) Release Manager
8 13 (6.34%) Change and Release Manager
8 13 (6.34%) Change Manager
8 13 (6.34%) Network Engineer
8 13 (6.34%) Support Analyst
8 13 (6.34%) Support Engineer
9 12 (5.85%) Delivery Manager
9 12 (5.85%) Services Delivery Manager
10 10 (4.88%) ITIL Service Manager
11 9 (4.39%) AWS Developer
11 9 (4.39%) Java Developer
11 9 (4.39%) Senior Developer
11 9 (4.39%) Senior Java Developer
Libraries, Frameworks & Software Standards
1 17 (8.29%) .NET
1 17 (8.29%) XML
2 9 (4.39%) ActiveMQ
2 9 (4.39%) Apache Camel
2 9 (4.39%) ELK Stack
2 9 (4.39%) RabbitMQ
2 9 (4.39%) Sensu
2 9 (4.39%) Spring
2 9 (4.39%) Spring MVC
3 6 (2.93%) 802.1X
4 5 (2.44%) Web Services
4 5 (2.44%) XSLT
5 3 (1.46%) CSS
5 3 (1.46%) HTML
6 1 (0.49%) Ajax
6 1 (0.49%) AngularJS
6 1 (0.49%) ASP.NET
6 1 (0.49%) J2EE
6 1 (0.49%) Software Packaging
6 1 (0.49%) XML Schema
Miscellaneous
1 24 (11.71%) Management Information System
2 21 (10.24%) Analytical Skills
3 18 (8.78%) Data Centre
4 10 (4.88%) Statistics
5 6 (2.93%) Blackberry
5 6 (2.93%) Virtual Team
6 5 (2.44%) FMCG
6 5 (2.44%) Video Conferencing
7 4 (1.95%) Clustering
7 4 (1.95%) HP StoreVirtual
7 4 (1.95%) Mainframe
7 4 (1.95%) Mobile Computing
8 3 (1.46%) iPad
9 2 (0.98%) Computer Science
9 2 (0.98%) Data Protection Act
9 2 (0.98%) Freedom of Information
9 2 (0.98%) Freedom of Information Act
9 2 (0.98%) Health Informatics
9 2 (0.98%) Informatics
9 2 (0.98%) NHS
Operating Systems
1 34 (16.59%) Windows
2 28 (13.66%) Windows Server
3 15 (7.32%) Linux
4 10 (4.88%) Unix
4 10 (4.88%) Windows Server 2008
5 7 (3.41%) AIX
5 7 (3.41%) Windows Server 2012
6 6 (2.93%) Windows Server 2003
7 4 (1.95%) CentOS
7 4 (1.95%) Mac OS X
7 4 (1.95%) Windows 7
8 1 (0.49%) Windows 10
Processes & Methodologies
1 156 (76.10%) ITIL
2 76 (37.07%) Service Delivery
3 62 (30.24%) ITSM
4 41 (20.00%) Project Management
5 31 (15.12%) Change Management
6 27 (13.17%) ITIL V3
7 25 (12.20%) Agile Software Development
7 25 (12.20%) Continuous Improvement
8 20 (9.76%) Performance Monitoring
8 20 (9.76%) Problem Management
9 17 (8.29%) Service Design
10 15 (7.32%) High Availability
10 15 (7.32%) Release Management
11 14 (6.83%) Configuration Management
11 14 (6.83%) Risk Management
12 13 (6.34%) Scrum
12 13 (6.34%) Stakeholder Management
13 12 (5.85%) DevOps
13 12 (5.85%) PRINCE2
14 11 (5.37%) Open Source
Programming Languages
1 20 (9.76%) PowerShell
2 17 (8.29%) Java
3 12 (5.85%) SQL
4 9 (4.39%) Clojure
4 9 (4.39%) Groovy
4 9 (4.39%) Ruby
4 9 (4.39%) Scala
5 5 (2.44%) C#
5 5 (2.44%) XPath
6 3 (1.46%) PHP
6 3 (1.46%) T-SQL
6 3 (1.46%) VBA
7 2 (0.98%) JavaScript
8 1 (0.49%) ActionScript
8 1 (0.49%) C
8 1 (0.49%) COBOL
8 1 (0.49%) JCL
8 1 (0.49%) Perl
8 1 (0.49%) VB.NET
Qualifications
1 25 (12.20%) ITIL Certification
2 22 (10.73%) Degree
3 10 (4.88%) CISSP
4 9 (4.39%) CCNP
4 9 (4.39%) Cisco Certification
5 7 (3.41%) CCNA
5 7 (3.41%) Microsoft Certification
6 6 (2.93%) CISM
7 5 (2.44%) MCSE
8 4 (1.95%) GIAC
8 4 (1.95%) SANS
9 3 (1.46%) MCP
9 3 (1.46%) MCSA
10 2 (0.98%) CEH
11 1 (0.49%) MOS
11 1 (0.49%) PRINCE2 Certification
11 1 (0.49%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 38 (18.54%) SLA
2 6 (2.93%) ISO/IEC 27001
3 5 (2.44%) Data Quality
4 2 (0.98%) PCI DSS
5 1 (0.49%) ISO27002
System Software
1 35 (17.07%) Active Directory
2 7 (3.41%) Hyper-V
2 7 (3.41%) XenApp
3 6 (2.93%) XenDesktop
4 5 (2.44%) Terminal Server
4 5 (2.44%) VMware Infrastructure
5 1 (0.49%) Microsoft App-V
Systems Management
1 13 (6.34%) FortiGate
2 9 (4.39%) Grafana
2 9 (4.39%) Graphite
2 9 (4.39%) Packer
2 9 (4.39%) Puppet
2 9 (4.39%) Terraform
2 9 (4.39%) Uchiwa
3 7 (3.41%) AirWatch
4 4 (1.95%) Cacti
5 2 (0.98%) XenMobile
6 1 (0.49%) Norton AntiVirus
6 1 (0.49%) SCCM
6 1 (0.49%) Symantec Enterprise Vault
6 1 (0.49%) WMI
Vendors
1 31 (15.12%) Microsoft
2 27 (13.17%) Cisco
3 19 (9.27%) Citrix
4 18 (8.78%) VMware
5 14 (6.83%) Oracle
6 11 (5.37%) Juniper
7 9 (4.39%) Atlassian
7 9 (4.39%) Google
7 9 (4.39%) MuleSoft
7 9 (4.39%) WSO2
8 7 (3.41%) IBM
8 7 (3.41%) NETGEAR
9 6 (2.93%) AppSense
10 5 (2.44%) NetApp
11 4 (1.95%) Barracuda Networks
11 4 (1.95%) HP
11 4 (1.95%) IronPort
11 4 (1.95%) Polycom
11 4 (1.95%) Siemens
11 4 (1.95%) Teradata
Manchester, Lancashire
McGregor Boyall
Salary: £57000 per annum
Posted: Yesterday
Manchester, Lancashire
Sanderson
Posted: Yesterday
Manchester, Lancashire
Integrity IT Solutions
Salary: From £15,000 to £20,000 per annum
Posted: Yesterday
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Sanderson
Posted: Yesterday
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onezeero.
Salary: £38000 - £40000 per annum
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Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £18,000 - £20,000 DOE
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Manchester
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Salary: £35000 - £60000 per annum + benefits
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Salary: Competitive plus benefits and bonus
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Salary: £25000 - £35000 per annum + Benefits
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