The table below looks at the statistics for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 104 108 156
Rank change year-on-year
+4 +48
Permanent jobs citing Service Management 82 87 42
As % of all permanent IT jobs located in Manchester 2.27% 2.19% 1.02%
As % of the Processes & Methodologies category 2.75% 2.61% 1.27%
Number of salaries quoted 71 61 39
Average salary £40,000 £34,000 £40,000
Average salary % change year-on-year
+17.64% -15.00%
90% offered a salary of more than £24,750 £24,500 £27,500
10% offered a salary of more than £55,000 £77,700 £65,000
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
2985 3330 3318
As % of all permanent IT jobs located in Manchester 82.60% 83.67% 80.63%
Number of salaries quoted 2462 2739 2829
Average salary £40,000 £40,000 £37,000
Average salary % change year-on-year
- +8.10%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £57,500 £51,000 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 27 April 2015.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +2 10 £24,500 -38.75% 4
Salford +3 4 £47,500 -9.52%
Bolton - 2 £24,875 -
Oldham - 2 £70,000 -
Rochdale -10 1 £45,000 +28.57% 3
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 27 April 2015, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 146 (80.22%) ITIL
2 48 (26.37%) Finance
2 48 (26.37%) Change Management
3 47 (25.82%) Microsoft
4 46 (25.27%) Service Delivery
5 45 (24.73%) Windows
6 40 (21.98%) Analytical Skills
7 36 (19.78%) Project Management
8 35 (19.23%) Incident Management
9 33 (18.13%) PRINCE2
9 33 (18.13%) SLA
10 32 (17.58%) SQL Server
11 29 (15.93%) Management Information System
12 27 (14.84%) Problem Management
13 23 (12.64%) VMware
14 21 (11.54%) ITSM
14 21 (11.54%) Active Directory
15 20 (10.99%) Telecoms
15 20 (10.99%) Stakeholder Management
15 20 (10.99%) Supplier Management
16 19 (10.44%) Continuous Improvement
17 18 (9.89%) MS Office
17 18 (9.89%) Degree
18 17 (9.34%) Release Management
18 17 (9.34%) Citrix
19 16 (8.79%) MS Exchange
19 16 (8.79%) MS Excel
19 16 (8.79%) Statistics
19 16 (8.79%) Agile Software Development
20 15 (8.24%) SQL Server Integration Services

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 27 April 2015, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (8.79%) MS Exchange
2 12 (6.59%) IIS
3 6 (3.30%) SharePoint
3 6 (3.30%) Exchange Server 2010
4 5 (2.75%) Exchange Server 2013
5 3 (1.65%) SharePoint 2013
6 2 (1.10%) Drupal
7 1 (0.55%) Lync
7 1 (0.55%) Site Server
7 1 (0.55%) Blackberry Enterprise Server
Applications
1 18 (9.89%) MS Office
2 16 (8.79%) MS Excel
3 2 (1.10%) Acrobat
4 1 (0.55%) Spreadsheet
Business Applications
1 1 (0.55%) Dynamics CRM
Cloud Services
1 11 (6.04%) Amazon AWS
2 8 (4.40%) Amazon EC2
3 3 (1.65%) Office 365
Communications & Networking
1 15 (8.24%) SAN
1 15 (8.24%) Wireless
2 13 (7.14%) Firewall
3 12 (6.59%) VPN
4 10 (5.49%) NAS
5 4 (2.20%) Network Security
5 4 (2.20%) TCP/IP
6 3 (1.65%) Internet
6 3 (1.65%) LAN
6 3 (1.65%) WAN
7 2 (1.10%) VoIP
7 2 (1.10%) WLAN
7 2 (1.10%) MPLS
8 1 (0.55%) Extranet
8 1 (0.55%) 3G
8 1 (0.55%) DHCP
8 1 (0.55%) DNS
8 1 (0.55%) Intranet
Database & Business Intelligence
1 32 (17.58%) SQL Server
2 15 (8.24%) SQL Server Integration Services
3 11 (6.04%) SQL Server 2008
3 11 (6.04%) SQL Server 2012
4 7 (3.85%) Data Warehouse
5 6 (3.30%) SQL Server Reporting Services
6 5 (2.75%) DB2
6 5 (2.75%) Ingres
6 5 (2.75%) OLTP
6 5 (2.75%) DB2 UDB
7 4 (2.20%) QlikView
7 4 (2.20%) SQL Server Analysis Services
7 4 (2.20%) Oracle BI EE
8 2 (1.10%) MySQL
9 1 (0.55%) RDBMS
9 1 (0.55%) Oracle Database
9 1 (0.55%) Relational Database
Development Applications
1 9 (4.95%) Team Foundation Server
2 3 (1.65%) Visual Studio
3 1 (0.55%) QuickTest Pro
General
1 48 (26.37%) Finance
2 20 (10.99%) Telecoms
3 12 (6.59%) Publishing
4 10 (5.49%) Retail
5 8 (4.40%) Financial Institution
6 3 (1.65%) Banking
7 2 (1.10%) Local Government
7 2 (1.10%) Law
7 2 (1.10%) Legal
8 1 (0.55%) Back Office
8 1 (0.55%) Marketing
Job Titles
1 51 (28.02%) Service Manager
2 34 (18.68%) Analyst
3 29 (15.93%) IT Services Manager
4 20 (10.99%) Delivery Manager
5 19 (10.44%) Consultant
6 15 (8.24%) Release Analyst
7 14 (7.69%) Services Delivery Manager
8 12 (6.59%) Support Analyst
9 11 (6.04%) Management Consultant
9 11 (6.04%) Service Management Consultant
10 10 (5.49%) Support Engineer
10 10 (5.49%) 3rd Line Support
10 10 (5.49%) 3rd Line Support Engineer
11 9 (4.95%) 2nd Line Support
11 9 (4.95%) Environment Manager
12 7 (3.85%) Service Desk Manager
12 7 (3.85%) Technical Support Engineer
12 7 (3.85%) Technical Engineer
12 7 (3.85%) Technical Support Consultant
12 7 (3.85%) Support Consultant
Libraries, Frameworks & Software Standards
1 8 (4.40%) .NET
1 8 (4.40%) ASP.NET
2 5 (2.75%) CSS
2 5 (2.75%) XML
2 5 (2.75%) HTML
3 4 (2.20%) jQuery
4 3 (1.65%) Web Services
5 2 (1.10%) J2EE
5 2 (1.10%) Ajax
5 2 (1.10%) WCF
Miscellaneous
1 40 (21.98%) Analytical Skills
2 29 (15.93%) Management Information System
3 16 (8.79%) Statistics
4 10 (5.49%) Clustering
5 4 (2.20%) NHS
6 3 (1.65%) Economics
6 3 (1.65%) Blackberry
7 2 (1.10%) CMDB
7 2 (1.10%) iPhone
7 2 (1.10%) Computer Science
7 2 (1.10%) Replication
8 1 (0.55%) Thin Client
8 1 (0.55%) Life Science
8 1 (0.55%) Visualisation
8 1 (0.55%) EqualLogic
8 1 (0.55%) Fat Client
Operating Systems
1 45 (24.73%) Windows
2 14 (7.69%) Windows Server 2012
3 13 (7.14%) Windows Server 2008
4 12 (6.59%) Linux
5 5 (2.75%) Windows 7
5 5 (2.75%) UNIX
5 5 (2.75%) Windows Server 2003
6 3 (1.65%) Windows XP
6 3 (1.65%) Mac OS X
7 2 (1.10%) Apple iOS
7 2 (1.10%) Android
8 1 (0.55%) Windows 8
Processes & Methodologies
1 146 (80.22%) ITIL
2 48 (26.37%) Change Management
3 46 (25.27%) Service Delivery
4 36 (19.78%) Project Management
5 35 (19.23%) Incident Management
6 33 (18.13%) PRINCE2
7 27 (14.84%) Problem Management
8 21 (11.54%) ITSM
9 20 (10.99%) Stakeholder Management
9 20 (10.99%) Supplier Management
10 19 (10.44%) Continuous Improvement
11 17 (9.34%) Release Management
12 16 (8.79%) Agile Software Development
13 15 (8.24%) Configuration Management
14 13 (7.14%) PRINCE
15 12 (6.59%) Service Desk Management
16 11 (6.04%) Business Continuity
17 10 (5.49%) Migration
17 10 (5.49%) Risk Management
17 10 (5.49%) Kalman Filter
Programming Languages
1 15 (8.24%) SQL
2 12 (6.59%) PowerShell
3 8 (4.40%) C#
4 5 (2.75%) JavaScript
5 4 (2.20%) VB
6 2 (1.10%) VB.NET
6 2 (1.10%) ActionScript
6 2 (1.10%) T-SQL
6 2 (1.10%) Perl
6 2 (1.10%) PHP
6 2 (1.10%) Java
Qualifications
1 18 (9.89%) Degree
2 11 (6.04%) ISEB
3 10 (5.49%) ITIL Certification
3 10 (5.49%) ISTQB
4 9 (4.95%) ISTQB Foundation Certification
5 6 (3.30%) Microsoft Certification
6 5 (2.75%) PRINCE2 Certification
6 5 (2.75%) CCA
7 4 (2.20%) MCP
7 4 (2.20%) MCSE
7 4 (2.20%) MCITP
8 2 (1.10%) MOS
8 2 (1.10%) MCSA
8 2 (1.10%) CCNA
8 2 (1.10%) CISSP
8 2 (1.10%) Cisco Certification
9 1 (0.55%) MCDST
9 1 (0.55%) MCTS
9 1 (0.55%) CNA
9 1 (0.55%) Novell Certification
Quality Assurance & Compliance
1 33 (18.13%) SLA
2 12 (6.59%) ISO/IEC 27001
3 3 (1.65%) QA
4 1 (0.55%) PCI DSS
4 1 (0.55%) ISO 9001
System Software
1 21 (11.54%) Active Directory
2 12 (6.59%) VMware Infrastructure
3 11 (6.04%) vSphere
4 10 (5.49%) XenDesktop
5 8 (4.40%) Hyper-V
6 4 (2.20%) XenApp
7 1 (0.55%) Firmware
7 1 (0.55%) Microsoft Virtual Server
Systems Management
1 1 (0.55%) Netcool
1 1 (0.55%) Ganglia
Vendors
1 47 (25.82%) Microsoft
2 23 (12.64%) VMware
3 17 (9.34%) Citrix
4 15 (8.24%) Oracle
4 15 (8.24%) Cisco
5 12 (6.59%) HP
6 10 (5.49%) NetApp
6 10 (5.49%) Meraki
7 8 (4.40%) Teradata
8 6 (3.30%) ServiceNow
9 5 (2.75%) Sybase
10 3 (1.65%) EMC
10 3 (1.65%) TOWER Software
11 2 (1.10%) Dell
11 2 (1.10%) Adobe
11 2 (1.10%) Sun
12 1 (0.55%) SAP
12 1 (0.55%) CA
12 1 (0.55%) Mitel
12 1 (0.55%) Fortinet
Stockport, Cheshire
Circle Recruitment
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £25,000 - £35,000 DOE
Posted: 5 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £52,000 per annum depending on experience + benefits
Posted: 6 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £45,000 per annum depending on experience + benefits
Posted: 12 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £31,500 per annum depending on experience + benefits
Posted: 13 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £15000 - £25000 per annum, Benefits: company benefits, subject to skills and experience
Posted: 19 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £16,500 - £20,000 DOE
Posted: 19 days ago
Manchester
Bluefire Consulting
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 25 days ago