The table below looks at the statistics for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 98 86 136
Rank change year-on-year
-12 +50
Permanent jobs citing Service Management 92 108 56
As % of all permanent IT jobs located in Manchester 2.36% 2.84% 1.38%
As % of the Processes & Methodologies category 2.87% 3.42% 1.73%
Number of salaries quoted 87 94 46
Average salary £42,000 £35,500 £53,750
Average salary % change year-on-year
+18.30% -33.95%
90% offered a salary of more than £25,000 £25,000 £23,550
10% offered a salary of more than £56,000 £80,000 £72,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3203 3158 3231
As % of all permanent IT jobs located in Manchester 82.09% 83.04% 79.60%
Number of salaries quoted 2710 2699 2771
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £28,000 £26,500 £25,000
10% offered a salary of more than £57,500 £54,500 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 3 March 2015.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +5 13 £25,000 -34.21% 3
Salford 0 1 £47,500 -15.92% 1
Altrincham - 1 £37,500 -
Oldham - 1 £65,000 -
Sale - 1 £47,500 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 3 March 2015, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 145 (77.54%) ITIL
2 55 (29.41%) Finance
3 53 (28.34%) Change Management
4 52 (27.81%) Microsoft
5 50 (26.74%) Service Delivery
6 44 (23.53%) SLA
7 41 (21.93%) Windows
8 35 (18.72%) Incident Management
9 33 (17.65%) Problem Management
10 30 (16.04%) PRINCE2
11 29 (15.51%) Project Management
11 29 (15.51%) Analytical Skills
12 27 (14.44%) SQL Server
12 27 (14.44%) VMware
13 23 (12.30%) Citrix
14 21 (11.23%) Management Information System
15 20 (10.70%) Telecoms
15 20 (10.70%) Active Directory
15 20 (10.70%) Degree
16 19 (10.16%) MS Excel
17 18 (9.63%) MS Office
18 17 (9.09%) ISEB
18 17 (9.09%) Cisco
18 17 (9.09%) Statistics
18 17 (9.09%) Stakeholder Management
19 16 (8.56%) ISTQB
20 15 (8.02%) ITIL Certification
20 15 (8.02%) Wireless
20 15 (8.02%) ITSM
20 15 (8.02%) Financial Institution

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 3 March 2015, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (7.49%) IIS
2 13 (6.95%) MS Exchange
3 4 (2.14%) Exchange Server 2010
4 3 (1.60%) Exchange Server 2013
5 2 (1.07%) SharePoint
6 1 (0.53%) Lotus Domino
6 1 (0.53%) Apache
6 1 (0.53%) Site Server
6 1 (0.53%) Blackberry Enterprise Server
6 1 (0.53%) TPMS
6 1 (0.53%) Lync
Applications
1 19 (10.16%) MS Excel
2 18 (9.63%) MS Office
3 2 (1.07%) MS Project
4 1 (0.53%) Acrobat
4 1 (0.53%) Spreadsheet
Business Applications
1 3 (1.60%) Dynamics AX
2 1 (0.53%) Dynamics CRM
Cloud Services
1 5 (2.67%) Office 365
2 2 (1.07%) Amazon EC2
2 2 (1.07%) Amazon AWS
Communications & Networking
1 15 (8.02%) Wireless
2 14 (7.49%) Firewall
2 14 (7.49%) SAN
3 11 (5.88%) VPN
4 10 (5.35%) NAS
5 5 (2.67%) LAN
5 5 (2.67%) Network Security
6 4 (2.14%) TCP/IP
6 4 (2.14%) WAN
7 3 (1.60%) Internet
8 2 (1.07%) VoIP
9 1 (0.53%) WLAN
9 1 (0.53%) DHCP
9 1 (0.53%) DNS
9 1 (0.53%) Intranet
9 1 (0.53%) Extranet
9 1 (0.53%) 3G
9 1 (0.53%) MPLS
Database & Business Intelligence
1 27 (14.44%) SQL Server
2 10 (5.35%) SQL Server Integration Services
3 9 (4.81%) SQL Server 2008
3 9 (4.81%) SQL Server 2012
4 7 (3.74%) Data Warehouse
5 5 (2.67%) Ingres
5 5 (2.67%) OLTP
5 5 (2.67%) DB2 UDB
5 5 (2.67%) DB2
6 2 (1.07%) Relational Database
7 1 (0.53%) QlikView
7 1 (0.53%) SQL Server Analysis Services
7 1 (0.53%) Oracle BI EE
7 1 (0.53%) RDBMS
7 1 (0.53%) SQL Server Reporting Services
Development Applications
1 9 (4.81%) Team Foundation Server
2 7 (3.74%) QuickTest Pro
General
1 55 (29.41%) Finance
2 20 (10.70%) Telecoms
3 15 (8.02%) Financial Institution
4 12 (6.42%) Publishing
5 5 (2.67%) Legal
6 4 (2.14%) Banking
7 3 (1.60%) Retail
7 3 (1.60%) Manufacturing
8 2 (1.07%) Local Government
8 2 (1.07%) Law
9 1 (0.53%) Back Office
Job Titles
1 58 (31.02%) Service Manager
2 35 (18.72%) Analyst
3 33 (17.65%) IT Services Manager
4 20 (10.70%) Delivery Manager
5 18 (9.63%) Consultant
6 15 (8.02%) Services Delivery Manager
7 13 (6.95%) 3rd Line Support
8 12 (6.42%) Release Analyst
9 11 (5.88%) Support Analyst
10 10 (5.35%) Support Engineer
10 10 (5.35%) Support Consultant
10 10 (5.35%) 3rd Line Support Engineer
11 9 (4.81%) Service Analyst
11 9 (4.81%) 2nd Line Support
11 9 (4.81%) Environment Manager
12 8 (4.28%) Service Desk Analyst
13 7 (3.74%) Technical Support Engineer
13 7 (3.74%) Technical Support Consultant
13 7 (3.74%) Technical Engineer
13 7 (3.74%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 3 (1.60%) .NET
1 3 (1.60%) ASP.NET
2 2 (1.07%) WCF
3 1 (0.53%) HTML
3 1 (0.53%) Web Services
Miscellaneous
1 29 (15.51%) Analytical Skills
2 21 (11.23%) Management Information System
3 17 (9.09%) Statistics
4 10 (5.35%) Clustering
5 3 (1.60%) Economics
6 2 (1.07%) CMDB
6 2 (1.07%) Blackberry
7 1 (0.53%) Computer Science
7 1 (0.53%) Life Science
7 1 (0.53%) Fat Client
7 1 (0.53%) iPhone
7 1 (0.53%) EqualLogic
7 1 (0.53%) NHS
7 1 (0.53%) Thin Client
Operating Systems
1 41 (21.93%) Windows
2 14 (7.49%) Windows Server 2012
3 13 (6.95%) Windows Server 2008
4 10 (5.35%) Linux
5 8 (4.28%) UNIX
6 5 (2.67%) Windows Server 2003
7 4 (2.14%) Windows 7
8 3 (1.60%) Mac OS X
9 2 (1.07%) Windows XP
10 1 (0.53%) Apple iOS
10 1 (0.53%) Android
Processes & Methodologies
1 145 (77.54%) ITIL
2 53 (28.34%) Change Management
3 50 (26.74%) Service Delivery
4 35 (18.72%) Incident Management
5 33 (17.65%) Problem Management
6 30 (16.04%) PRINCE2
7 29 (15.51%) Project Management
8 17 (9.09%) Stakeholder Management
9 15 (8.02%) ITSM
10 14 (7.49%) Agile Software Development
11 13 (6.95%) Business Continuity
11 13 (6.95%) Release Management
12 11 (5.88%) Supplier Management
12 11 (5.88%) Risk Management
13 10 (5.35%) Migration
13 10 (5.35%) Kalman Filter
14 9 (4.81%) Line Management
14 9 (4.81%) PRINCE
14 9 (4.81%) Data Migration
14 9 (4.81%) Continuous Improvement
Programming Languages
1 14 (7.49%) SQL
2 12 (6.42%) PowerShell
3 3 (1.60%) C#
4 2 (1.07%) T-SQL
4 2 (1.07%) VB.NET
5 1 (0.53%) Shell Script
5 1 (0.53%) VB
5 1 (0.53%) JavaScript
5 1 (0.53%) Perl
Qualifications
1 20 (10.70%) Degree
2 17 (9.09%) ISEB
3 16 (8.56%) ISTQB
4 15 (8.02%) ITIL Certification
5 12 (6.42%) Microsoft Certification
6 9 (4.81%) MCP
6 9 (4.81%) ISTQB Foundation Certification
7 7 (3.74%) CCNA
7 7 (3.74%) Cisco Certification
8 6 (3.21%) CCA
8 6 (3.21%) MCSE
8 6 (3.21%) Security Cleared
8 6 (3.21%) MCITP
9 5 (2.67%) MCTS
9 5 (2.67%) MCSA
10 4 (2.14%) CISSP
10 4 (2.14%) PRINCE2 Certification
10 4 (2.14%) VCP4
11 3 (1.60%) ITIL Foundation Certificate
11 3 (1.60%) SC Cleared
Quality Assurance & Compliance
1 44 (23.53%) SLA
2 9 (4.81%) QA
3 5 (2.67%) ISO/IEC 27001
4 3 (1.60%) PCI DSS
5 2 (1.07%) ISO 9001
System Software
1 20 (10.70%) Active Directory
2 14 (7.49%) VMware Infrastructure
2 14 (7.49%) Hyper-V
3 11 (5.88%) vSphere
4 10 (5.35%) XenDesktop
5 4 (2.14%) XenApp
Systems Management
1 4 (2.14%) Backup Exec
2 3 (1.60%) SCCM
2 3 (1.60%) SCOM
Vendors
1 52 (27.81%) Microsoft
2 27 (14.44%) VMware
3 23 (12.30%) Citrix
4 17 (9.09%) Cisco
5 12 (6.42%) HP
6 10 (5.35%) NetApp
6 10 (5.35%) Meraki
7 9 (4.81%) Oracle
8 7 (3.74%) Teradata
9 5 (2.67%) Sybase
10 4 (2.14%) Symantec
10 4 (2.14%) McAfee
10 4 (2.14%) Sophos
10 4 (2.14%) TOWER Software
11 3 (1.60%) Splunk
11 3 (1.60%) ArcSight
12 2 (1.07%) Sun
12 2 (1.07%) Dell
13 1 (0.53%) Adobe
13 1 (0.53%) SAP
Manchester, Lancashire
Stafford-Sharp Associates
Salary: From £25,000 to £30,000 per annum
Posted: 21 hours ago
Stockport
Applause IT Innovation
Salary: £23000 - £28000 per annum + bens
Posted: 2 days ago
Manchester, Lancashire
Connectus
Salary: £70000 - £80000 per annum + Benefits
Posted: 4 days ago
Manchester
Outsourcery
Salary: £21,000 - £27,000 per year plus Bonus, Pension and Benefits
Posted: 4 days ago
Manchester, Lancashire
The Co-operative Group
Salary: From £38,000 to £48,000 per annum
Posted: 4 days ago
Manchester, Lancashire
The Co-operative Group
Salary: From £32,000 to £40,000 per annum
Posted: 4 days ago
Manchester, Lancashire
The Co-operative Group
Salary: £Competitive
Posted: 4 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: From £38,000 to £45,000 per annum dependent on experience
Posted: 5 days ago
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: From £21,000 to £27,000 per annum plus Bonus, Pension and Benefits
Posted: 5 days ago
Greater Manchester
Nigel Frank International Limited - Newcastle
Salary: £55000 per annum + Bonus + Benefits
Posted: 7 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + pension, health care, bonus
Posted: 7 days ago
Manchester, Lancashire
The Co-operative Group
Salary: From £32,000 to £39,000 per annum + benefits
Posted: 7 days ago
Rochdale, Lancashire
QA Limited
Salary: £120.00 per week
Posted: 7 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 11 days ago
Stockport. Cheshire
Net Recruit.co.uk Ltd
Salary: Competitive
Posted: 11 days ago
Manchester
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 13 days ago