The table below looks at the statistics for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 93 82 115
Rank change year-on-year
-11 +33
Permanent jobs citing Service Management 99 102 81
As % of all permanent IT jobs located in Manchester 2.51% 2.74% 1.91%
As % of the Processes & Methodologies category 3.06% 3.36% 2.40%
Number of salaries quoted 93 92 64
Average salary £42,500 £35,000 £44,000
Average salary % change year-on-year
+21.42% -20.45%
90% offered a salary of more than £23,000 £25,000 £22,348
10% offered a salary of more than £60,000 £80,000 £66,750
UK excluding London average salary £45,000 £43,164 £42,500
% change year-on-year
+4.25% +1.56%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3235 3036 3379
As % of all permanent IT jobs located in Manchester 81.88% 81.59% 79.58%
Number of salaries quoted 2799 2648 2977
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £26,500 £26,000
10% offered a salary of more than £60,000 £55,000 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 23 January 2015.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 15 £25,000 - 4
Altrincham - 2 £42,500 -
Oldham - 2 £49,500 -
Wigan -14 1 £32,500 +8.33%
Sale - 1 £47,500 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 23 January 2015, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 143 (80.34%) ITIL
2 55 (30.90%) Finance
3 52 (29.21%) Microsoft
4 47 (26.40%) Change Management
5 44 (24.72%) Service Delivery
6 42 (23.60%) SLA
7 33 (18.54%) Windows
8 31 (17.42%) Incident Management
9 29 (16.29%) Problem Management
9 29 (16.29%) PRINCE2
10 27 (15.17%) Analytical Skills
11 25 (14.04%) Project Management
11 25 (14.04%) VMware
12 21 (11.80%) Stakeholder Management
12 21 (11.80%) SQL Server
13 20 (11.24%) ISEB
13 20 (11.24%) Citrix
14 19 (10.67%) ISTQB
14 19 (10.67%) Degree
15 17 (9.55%) Cisco
15 17 (9.55%) MS Office
15 17 (9.55%) MS Excel
16 16 (8.99%) Financial Institution
17 15 (8.43%) Agile Software Development
17 15 (8.43%) Management Information System
17 15 (8.43%) UNIX
17 15 (8.43%) SQL
17 15 (8.43%) Active Directory
18 14 (7.87%) ITIL Certification
18 14 (7.87%) Firewall

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 23 January 2015, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (6.18%) IIS
2 9 (5.06%) MS Exchange
3 4 (2.25%) SharePoint
4 3 (1.69%) Exchange Server 2010
5 2 (1.12%) Exchange Server 2013
6 1 (0.56%) Lotus Domino
6 1 (0.56%) Apache
6 1 (0.56%) Blackberry Enterprise Server
6 1 (0.56%) TPMS
6 1 (0.56%) Lync
Applications
1 17 (9.55%) MS Office
1 17 (9.55%) MS Excel
2 2 (1.12%) MS Project
3 1 (0.56%) Spreadsheet
Business Applications
1 3 (1.69%) Dynamics AX
2 2 (1.12%) Oracle Applications
3 1 (0.56%) Dynamics CRM
Cloud Services
1 5 (2.81%) Office 365
Communications & Networking
1 14 (7.87%) Firewall
2 13 (7.30%) Wireless
3 12 (6.74%) SAN
4 8 (4.49%) LAN
5 7 (3.93%) VPN
5 7 (3.93%) NAS
6 5 (2.81%) Network Security
7 4 (2.25%) WAN
8 3 (1.69%) Internet
8 3 (1.69%) TCP/IP
9 2 (1.12%) VoIP
9 2 (1.12%) DNS
10 1 (0.56%) Intranet
10 1 (0.56%) WLAN
10 1 (0.56%) DHCP
10 1 (0.56%) Extranet
10 1 (0.56%) MPLS
Database & Business Intelligence
1 21 (11.80%) SQL Server
2 9 (5.06%) SQL Server Integration Services
2 9 (5.06%) SQL Server 2008
2 9 (5.06%) SQL Server 2012
3 7 (3.93%) Data Warehouse
4 5 (2.81%) Ingres
4 5 (2.81%) OLTP
4 5 (2.81%) DB2 UDB
4 5 (2.81%) DB2
5 2 (1.12%) Relational Database
6 1 (0.56%) RDBMS
Development Applications
1 10 (5.62%) QuickTest Pro
2 9 (5.06%) Team Foundation Server
General
1 55 (30.90%) Finance
2 16 (8.99%) Financial Institution
3 14 (7.87%) Telecoms
4 7 (3.93%) Publishing
5 6 (3.37%) Legal
6 4 (2.25%) Banking
7 3 (1.69%) Manufacturing
8 2 (1.12%) Retail
8 2 (1.12%) Local Government
8 2 (1.12%) Law
9 1 (0.56%) Back Office
Job Titles
1 50 (28.09%) Service Manager
2 31 (17.42%) Analyst
3 24 (13.48%) IT Services Manager
4 16 (8.99%) Delivery Manager
5 14 (7.87%) Consultant
6 13 (7.30%) Services Delivery Manager
7 12 (6.74%) Test Manager
8 10 (5.62%) Support Analyst
8 10 (5.62%) 3rd Line Support
9 9 (5.06%) 2nd Line Support
9 9 (5.06%) Service Analyst
9 9 (5.06%) Environment Manager
10 8 (4.49%) Release Analyst
10 8 (4.49%) Service Desk Analyst
10 8 (4.49%) Support Consultant
11 7 (3.93%) Support Engineer
11 7 (3.93%) Operations Manager
11 7 (3.93%) Service Desk Manager
11 7 (3.93%) 3rd Line Support Engineer
12 6 (3.37%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 1 (0.56%) HTML
1 1 (0.56%) Web Services
Miscellaneous
1 27 (15.17%) Analytical Skills
2 15 (8.43%) Management Information System
3 9 (5.06%) Statistics
4 7 (3.93%) Clustering
5 3 (1.69%) Economics
6 1 (0.56%) Blackberry
6 1 (0.56%) Life Science
6 1 (0.56%) CMDB
6 1 (0.56%) Open Source
6 1 (0.56%) EqualLogic
Operating Systems
1 33 (18.54%) Windows
2 15 (8.43%) UNIX
3 13 (7.30%) Windows Server 2012
4 12 (6.74%) Windows Server 2008
4 12 (6.74%) Linux
5 4 (2.25%) Windows Server 2003
6 3 (1.69%) Windows 7
7 2 (1.12%) Windows XP
7 2 (1.12%) Mac OS X
8 1 (0.56%) Solaris
8 1 (0.56%) Apple iOS
Processes & Methodologies
1 143 (80.34%) ITIL
2 47 (26.40%) Change Management
3 44 (24.72%) Service Delivery
4 31 (17.42%) Incident Management
5 29 (16.29%) Problem Management
5 29 (16.29%) PRINCE2
6 25 (14.04%) Project Management
7 21 (11.80%) Stakeholder Management
8 15 (8.43%) Agile Software Development
9 14 (7.87%) ITSM
10 12 (6.74%) Risk Management
10 12 (6.74%) Migration
10 12 (6.74%) Automated Testing
10 12 (6.74%) Software Testing
10 12 (6.74%) Continuous Improvement
11 11 (6.18%) Test Strategy
11 11 (6.18%) Release Management
11 11 (6.18%) PRINCE
12 10 (5.62%) Business Continuity
12 10 (5.62%) Supplier Management
Programming Languages
1 15 (8.43%) SQL
2 11 (6.18%) PowerShell
3 2 (1.12%) Java
4 1 (0.56%) JavaScript
4 1 (0.56%) Perl
4 1 (0.56%) Shell Script
Qualifications
1 20 (11.24%) ISEB
2 19 (10.67%) ISTQB
2 19 (10.67%) Degree
3 14 (7.87%) ITIL Certification
4 12 (6.74%) Microsoft Certification
5 11 (6.18%) CCNA
5 11 (6.18%) Cisco Certification
6 10 (5.62%) MCP
7 9 (5.06%) ISTQB Foundation Certification
8 8 (4.49%) Security Cleared
9 7 (3.93%) ITIL Foundation Certificate
10 6 (3.37%) MCTS
10 6 (3.37%) MCITP
10 6 (3.37%) MCSE
10 6 (3.37%) MCSA
11 5 (2.81%) CCNP
11 5 (2.81%) SC Cleared
12 4 (2.25%) PRINCE2 Certification
12 4 (2.25%) VMware Certified Professional (VCP)
12 4 (2.25%) CCA
Quality Assurance & Compliance
1 42 (23.60%) SLA
2 12 (6.74%) QA
3 3 (1.69%) PCI DSS
3 3 (1.69%) ISO/IEC 27001
4 2 (1.12%) ISO 9001
System Software
1 15 (8.43%) Active Directory
2 13 (7.30%) Hyper-V
3 12 (6.74%) VMware Infrastructure
4 8 (4.49%) vSphere
5 7 (3.93%) XenDesktop
6 3 (1.69%) XenApp
Systems Management
1 5 (2.81%) Backup Exec
2 4 (2.25%) SCCM
2 4 (2.25%) SCOM
Vendors
1 52 (29.21%) Microsoft
2 25 (14.04%) VMware
3 20 (11.24%) Citrix
4 17 (9.55%) Cisco
5 12 (6.74%) Oracle
6 10 (5.62%) HP
7 7 (3.93%) Teradata
7 7 (3.93%) NetApp
7 7 (3.93%) Meraki
8 5 (2.81%) Symantec
8 5 (2.81%) McAfee
8 5 (2.81%) Sophos
8 5 (2.81%) Sybase
9 4 (2.25%) TOWER Software
10 3 (1.69%) Splunk
10 3 (1.69%) ArcSight
11 2 (1.12%) Hitachi
11 2 (1.12%) Sun
12 1 (0.56%) Dell
12 1 (0.56%) SAP
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £46000 per annum + Benefits
Posted: 2 days ago
Manchester
Blue Town Online
Salary: £39k per year
Posted: 2 days ago
Greater Manchester
Net Recruit.co.uk Ltd
Salary: Within the range £15,000 to £25,000 plus company benefits, based on ex
Posted: 2 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: Within the range £15,000 to £25,000 plus company benefits, based on experience.
Posted: 2 days ago
Manchester, Lancashire
Harvey Nash plc
Salary: £50000 - £60000 per annum + Excellent Benefits Package
Posted: 3 days ago
Manchester
Bluefire Consulting
Salary: £25000 per annum + Excellent Benefits
Posted: 3 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £35,000 to £45,000 (subject to experience)
Posted: 4 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £55000 per annum + Bonus + Benefits
Posted: 4 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Benefits
Posted: 9 days ago
Manchester
Blue Town Online
Salary: £25k per year
Posted: 16 days ago
Manchester, Lancashire
Manchester Airport Group
Salary: Competitive
Posted: 16 days ago
Manchester
Adria Solutions Ltd
Salary: £55000 - £60000 per annum + Benefits
Posted: 20 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum
Posted: 20 days ago
Stockport. Cheshire
Net Recruit.co.uk Ltd
Salary: Competitive
Posted: 23 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £16,500 - £20,000 DOE
Posted: 23 days ago
Manchester
Adria Solutions Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 25 days ago