The first table below looks at the demand for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Manchester region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 145 131 127
Rank change year-on-year
-14 -4
Permanent jobs citing Service Management 36 59 49
As % of all permanent IT jobs located in Manchester 0.90% 1.43% 1.29%
As % of the Processes & Methodologies category 1.11% 1.83% 1.64%
Number of salaries quoted 24 50 44
Average salary £36,250 £45,000 £38,750
Average salary % change year-on-year
-19.44% +16.12%
90% offered a salary of more than £20,000 £27,500 £27,500
10% offered a salary of more than £70,000 £78,250 £61,750
UK excluding London average salary £43,500 £42,500 £42,500
% change year-on-year
+2.35% -
Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3248 3232 2979
As % of all permanent IT jobs located in Manchester 80.90% 78.48% 78.44%
Number of salaries quoted 2624 2771 2610
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £26,000 £27,500 £26,000
10% offered a salary of more than £56,500 £55,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
North West

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 29 July 2014.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +3 6 £32,000 -68.00%
Wigan +1 2 £19,500 -48.00%
Altrincham - 1 - -
Oldham - 1 £65,000 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 29 July 2014, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 102 (82.93%) ITIL
2 43 (34.96%) Microsoft
3 37 (30.08%) Finance
4 35 (28.46%) SLA
5 27 (21.95%) MS Excel
6 26 (21.14%) Service Delivery
7 22 (17.89%) Active Directory
8 21 (17.07%) Windows
8 21 (17.07%) Problem Management
8 21 (17.07%) Security Cleared
9 20 (16.26%) PRINCE2
9 20 (16.26%) Change Management
9 20 (16.26%) ITSM
10 19 (15.45%) ITIL Certification
11 18 (14.63%) Retail
12 15 (12.20%) SQL
13 14 (11.38%) SharePoint
13 14 (11.38%) Citrix
13 14 (11.38%) Citrix Certification
13 14 (11.38%) Management Information System
13 14 (11.38%) Telecoms
13 14 (11.38%) SCCM
13 14 (11.38%) SCOM
14 13 (10.57%) VMware Infrastructure
14 13 (10.57%) Degree
14 13 (10.57%) VMware
14 13 (10.57%) Oracle
15 12 (9.76%) Microsoft Certification
16 11 (8.94%) MCSE
16 11 (8.94%) Matrix Management

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 29 July 2014, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (11.38%) SharePoint
2 9 (7.32%) MS Exchange
3 4 (3.25%) TPMS
4 3 (2.44%) SharePoint 2013
5 2 (1.63%) Lync
6 1 (0.81%) Exchange Server 2010
6 1 (0.81%) SharePoint 2010
6 1 (0.81%) Blackberry Enterprise Server
6 1 (0.81%) CMS
6 1 (0.81%) SharePoint Server
6 1 (0.81%) WebSphere
6 1 (0.81%) Exchange Server 2007
6 1 (0.81%) Exchange Server 2013
6 1 (0.81%) IIS
Applications
1 27 (21.95%) MS Excel
2 9 (7.32%) MS Office
Business Applications
1 3 (2.44%) Oracle EBS
2 2 (1.63%) Oracle Applications
3 1 (0.81%) Dynamics CRM
Cloud Services
1 4 (3.25%) Amazon AWS
2 1 (0.81%) SaaS
Communications & Networking
1 7 (5.69%) SAN
2 6 (4.88%) Internet
3 5 (4.07%) WAN
4 4 (3.25%) DNS
4 4 (3.25%) LDAP
4 4 (3.25%) Firewall
5 3 (2.44%) Broadband
5 3 (2.44%) LAN
5 3 (2.44%) TCP/IP
6 2 (1.63%) VPN
6 2 (1.63%) VoIP
7 1 (0.81%) SDH
7 1 (0.81%) ATM
7 1 (0.81%) Wi-Fi
7 1 (0.81%) Wireless
7 1 (0.81%) NGN
7 1 (0.81%) Wireless Security
7 1 (0.81%) DSLAM
Database & Business Intelligence
1 3 (2.44%) Oracle Reports
1 3 (2.44%) Data Warehouse
2 2 (1.63%) Oracle Database
2 2 (1.63%) Relational Database
3 1 (0.81%) RDBMS
3 1 (0.81%) MySQL
3 1 (0.81%) SQL Server
Development Applications
1 1 (0.81%) Visual Studio
1 1 (0.81%) Team Foundation Server
General
1 37 (30.08%) Finance
2 18 (14.63%) Retail
3 14 (11.38%) Telecoms
4 8 (6.50%) Greek Language
4 8 (6.50%) Polish Language
4 8 (6.50%) Banking
5 2 (1.63%) Financial Institution
5 2 (1.63%) Legal
6 1 (0.81%) Manufacturing
6 1 (0.81%) Local Government
6 1 (0.81%) Marketing
Job Titles
1 40 (32.52%) Analyst
2 17 (13.82%) Service Analyst
3 13 (10.57%) Support Engineer
4 12 (9.76%) Support Analyst
5 11 (8.94%) 2nd Line Support
6 10 (8.13%) 2nd Line Support Engineer
7 9 (7.32%) Technical Design Authority
7 9 (7.32%) Service Desk Analyst
8 8 (6.50%) Service Manager
8 8 (6.50%) Problem Manager
9 7 (5.69%) Change Manager
10 6 (4.88%) Release Analyst
10 6 (4.88%) Applications Support
10 6 (4.88%) Applications Support Analyst
11 5 (4.07%) Web Analyst
11 5 (4.07%) Business Analyst
11 5 (4.07%) Consultant
11 5 (4.07%) IT Support
12 4 (3.25%) Systems Engineer
12 4 (3.25%) Operations Manager
Libraries, Frameworks & Software Standards
1 7 (5.69%) .NET
2 4 (3.25%) Web Services
2 4 (3.25%) Memcached
3 3 (2.44%) CGI
4 1 (0.81%) .NET Framework
4 1 (0.81%) ASP.NET
4 1 (0.81%) CSS
4 1 (0.81%) HTML
Miscellaneous
1 14 (11.38%) Management Information System
2 3 (2.44%) Blackberry
3 1 (0.81%) GIS
3 1 (0.81%) STB
3 1 (0.81%) IPTV
3 1 (0.81%) Statistics
3 1 (0.81%) CMDB
Operating Systems
1 21 (17.07%) Windows
2 11 (8.94%) Windows 7
3 9 (7.32%) UNIX
3 9 (7.32%) Linux
4 4 (3.25%) Windows Server 2008
5 3 (2.44%) Windows Server 2003
6 2 (1.63%) Windows Vista
6 2 (1.63%) Windows 2000
6 2 (1.63%) Solaris
7 1 (0.81%) Windows XP
7 1 (0.81%) Red Hat Enterprise Linux
Processes & Methodologies
1 102 (82.93%) ITIL
2 26 (21.14%) Service Delivery
3 21 (17.07%) Problem Management
4 20 (16.26%) Change Management
4 20 (16.26%) ITSM
4 20 (16.26%) PRINCE2
5 11 (8.94%) Matrix Management
6 10 (8.13%) Agile Software Development
7 9 (7.32%) Incident Management
7 9 (7.32%) Configuration Management
8 8 (6.50%) Project Management
8 8 (6.50%) Systems Analysis
9 7 (5.69%) Business Analysis
9 7 (5.69%) Web Development
10 6 (4.88%) Stakeholder Management
10 6 (4.88%) ITIL V3
11 5 (4.07%) Release Management
11 5 (4.07%) Information Security
11 5 (4.07%) E-Commerce
12 4 (3.25%) Continuous Improvement
Programming Languages
1 15 (12.20%) SQL
2 7 (5.69%) T-SQL
3 6 (4.88%) C#
4 5 (4.07%) Perl
4 5 (4.07%) PHP
5 4 (3.25%) Bash Shell
6 1 (0.81%) JavaScript
Qualifications
1 21 (17.07%) Security Cleared
2 19 (15.45%) ITIL Certification
3 14 (11.38%) Citrix Certification
4 13 (10.57%) Degree
5 12 (9.76%) Microsoft Certification
6 11 (8.94%) MCSE
7 9 (7.32%) PRINCE2 Certification
7 9 (7.32%) VMware Certified Professional (VCP)
8 8 (6.50%) MCSA
9 7 (5.69%) MCP
9 7 (5.69%) Cisco Certification
10 6 (4.88%) CCNA
10 6 (4.88%) CCA
10 6 (4.88%) MCTS
10 6 (4.88%) MCITP
11 4 (3.25%) SC Cleared
12 2 (1.63%) ITIL Foundation Certificate
13 1 (0.81%) CISA
13 1 (0.81%) CISM
13 1 (0.81%) CISSP
Quality Assurance & Compliance
1 35 (28.46%) SLA
2 3 (2.44%) ISO/IEC 27001
System Software
1 22 (17.89%) Active Directory
2 13 (10.57%) VMware Infrastructure
3 6 (4.88%) Hyper-V
4 4 (3.25%) Postfix
4 4 (3.25%) Varnish
4 4 (3.25%) Squid
5 3 (2.44%) VMware Server
6 1 (0.81%) VMware Workstation
Systems Management
1 14 (11.38%) SCCM
1 14 (11.38%) SCOM
2 6 (4.88%) Backup Exec
3 4 (3.25%) Opscode Chef
3 4 (3.25%) Nagios
3 4 (3.25%) Puppet
4 1 (0.81%) Cisco UCCX
4 1 (0.81%) Tivoli
Vendors
1 43 (34.96%) Microsoft
2 14 (11.38%) Citrix
3 13 (10.57%) Oracle
3 13 (10.57%) VMware
4 8 (6.50%) Fujitsu
4 8 (6.50%) ServiceNow
5 7 (5.69%) Symantec
5 7 (5.69%) McAfee
5 7 (5.69%) Cisco
6 6 (4.88%) Sophos
7 5 (4.07%) Red Hat
7 5 (4.07%) Hitachi
8 4 (3.25%) SolarWinds
9 3 (2.44%) SAP
9 3 (2.44%) EMC
10 2 (1.63%) HP
11 1 (0.81%) Dell
11 1 (0.81%) NetApp
11 1 (0.81%) IBM
11 1 (0.81%) EPiServer
Manchester, Lancashire
The Co-operative Group
Salary: From £28,633 to £35,792 per annum + benefits
Posted: 8 hours ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 11 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 11 days ago
Manchester, Lancashire
The Co-operative Group
Salary: From £32,760 to £40,950 per annum + excellent benefits
Posted: 13 days ago
Manchester
Adria Solutions Ltd
Salary: £16000 - £18000 per annum + Benefits
Posted: 18 days ago