The table below looks at the statistics for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 81 98 83
Rank change year-on-year
+17 -15
Permanent jobs citing Service Management 93 102 109
As % of all permanent IT jobs located in Manchester 2.89% 2.58% 2.88%
As % of the Processes & Methodologies category 3.25% 3.05% 3.40%
Number of salaries quoted 67 96 96
Average salary £39,000 £42,500 £37,000
Average salary % change year-on-year
-8.23% +14.86%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £60,400 £58,750 £80,000
UK excluding London average salary £43,125 £45,000 £43,306
% change year-on-year
-4.16% +3.91%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
2864 3348 3210
As % of all permanent IT jobs located in Manchester 89.14% 84.65% 84.85%
Number of salaries quoted 2324 2863 2783
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £30,000 £27,500 £26,500
10% offered a salary of more than £65,000 £52,500 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 13 February 2016.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheadle - 3 £20,000 -
Rochdale - 2 £60,000 -
Altrincham +10 1 £27,500 -26.66%
Oldham -1 1 £37,500 -42.30% 1
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 13 February 2016, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 204 (75.84%) ITIL
2 120 (44.61%) Finance
3 104 (38.66%) Service Delivery
4 68 (25.28%) Change Management
5 62 (23.05%) Legal
6 56 (20.82%) Continuous Improvement
7 54 (20.07%) Management Information System
8 52 (19.33%) Law
9 50 (18.59%) Windows
10 47 (17.47%) Microsoft
11 46 (17.10%) ITIL Certification
12 44 (16.36%) SLA
12 44 (16.36%) SQL
13 43 (15.99%) ITSM
14 41 (15.24%) Project Management
15 37 (13.75%) Analytical Skills
16 36 (13.38%) Degree
17 34 (12.64%) Release Management
18 31 (11.52%) German Language
18 31 (11.52%) ITIL V3
19 30 (11.15%) MS Office
19 30 (11.15%) Active Directory
20 29 (10.78%) Stakeholder Management
21 28 (10.41%) Agile Software Development
22 27 (10.04%) Blackberry
23 26 (9.67%) Blackberry Enterprise Server
23 26 (9.67%) Oracle
23 26 (9.67%) Banking
23 26 (9.67%) Incident Management
24 25 (9.29%) Windows 7

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 13 February 2016, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 26 (9.67%) Blackberry Enterprise Server
2 12 (4.46%) SharePoint
3 10 (3.72%) CMS
4 9 (3.35%) MS Exchange
5 5 (1.86%) Exchange Server 2010
5 5 (1.86%) IIS
6 3 (1.12%) Oracle Coherence
7 2 (0.74%) Exchange Server 2007
7 2 (0.74%) SharePoint Server
Applications
1 30 (11.15%) MS Office
2 19 (7.06%) MS Excel
3 5 (1.86%) MS Visio
4 4 (1.49%) MS PowerPoint
5 1 (0.37%) Adobe Creative Suite
5 1 (0.37%) MS Project
Business Applications
1 3 (1.12%) SAP R/3
2 2 (0.74%) Dynamics CRM
2 2 (0.74%) Oracle Applications
3 1 (0.37%) assyst
3 1 (0.37%) Visualfiles
Cloud Services
1 2 (0.74%) Amazon AWS
1 2 (0.74%) Google Apps
2 1 (0.37%) Office 365
Communications & Networking
1 19 (7.06%) VPN
2 16 (5.95%) Internet
2 16 (5.95%) TCP/IP
3 9 (3.35%) Firewall
4 8 (2.97%) Broadband
5 7 (2.60%) LAN
6 6 (2.23%) DHCP
6 6 (2.23%) DNS
6 6 (2.23%) WAN
7 5 (1.86%) Wireless
8 4 (1.49%) Network Security
8 4 (1.49%) Wi-Fi
9 2 (0.74%) ADSL
9 2 (0.74%) BGP
9 2 (0.74%) Intrusion Detection
9 2 (0.74%) IPsec
9 2 (0.74%) NAS
9 2 (0.74%) SAN
9 2 (0.74%) VoIP
Database & Business Intelligence
1 24 (8.92%) SQL Server
2 14 (5.20%) BusinessObjects
3 10 (3.72%) MySQL
3 10 (3.72%) Relational Database
4 4 (1.49%) Oracle Database
4 4 (1.49%) Pentaho
5 2 (0.74%) Data Warehouse
5 2 (0.74%) SQL Server 2008
6 1 (0.37%) Crystal Reports
6 1 (0.37%) SQL Server Reporting Services
Development Applications
1 4 (1.49%) Git (software)
1 4 (1.49%) Team Foundation Server
2 2 (0.74%) MSI
3 1 (0.37%) HP UFT
3 1 (0.37%) InstallShield
3 1 (0.37%) JIRA
3 1 (0.37%) WiX
General
1 120 (44.61%) Finance
2 62 (23.05%) Legal
3 52 (19.33%) Law
4 31 (11.52%) German Language
5 26 (9.67%) Banking
6 21 (7.81%) Retail
7 10 (3.72%) Marketing
7 10 (3.72%) Telecoms
8 7 (2.60%) Corporate Banking
8 7 (2.60%) Publishing
9 4 (1.49%) Military
9 4 (1.49%) Pharmaceutical
10 3 (1.12%) Back Office
11 2 (0.74%) Local Government
11 2 (0.74%) Retail Banking
12 1 (0.37%) Investment Banking
Job Titles
1 63 (23.42%) Service Manager
2 58 (21.56%) Analyst
3 32 (11.90%) ITIL Manager
3 32 (11.90%) Support Analyst
4 28 (10.41%) Applications Support
5 27 (10.04%) IT Manager
6 26 (9.67%) ITIL Service Manager
7 22 (8.18%) IT Services Manager
8 20 (7.43%) Change and Release Manager
8 20 (7.43%) Change Manager
9 19 (7.06%) 1st Line Support
9 19 (7.06%) Release Manager
10 17 (6.32%) 1st Line Support Analyst
11 16 (5.95%) Services Delivery Manager
12 15 (5.58%) Service Analyst
13 12 (4.46%) Delivery Manager
13 12 (4.46%) Infrastructure Manager
13 12 (4.46%) Technical Leader
14 11 (4.09%) Applications Support Analyst
14 11 (4.09%) Operations Manager
Libraries, Frameworks & Software Standards
1 15 (5.58%) .NET
2 6 (2.23%) Web Services
3 5 (1.86%) CSS
3 5 (1.86%) Middleware
4 4 (1.49%) CSS3
4 4 (1.49%) HTML
4 4 (1.49%) HTML5
4 4 (1.49%) jQuery
4 4 (1.49%) OAuth
4 4 (1.49%) REST
4 4 (1.49%) Sass
4 4 (1.49%) SOAP
4 4 (1.49%) Software Packaging
5 3 (1.12%) ASP.NET
5 3 (1.12%) WCF
6 1 (0.37%) .NET Framework
6 1 (0.37%) Oracle Fusion
6 1 (0.37%) XML
Miscellaneous
1 54 (20.07%) Management Information System
2 37 (13.75%) Analytical Skills
3 27 (10.04%) Blackberry
4 11 (4.09%) Statistics
5 9 (3.35%) Data Centre
6 8 (2.97%) Data Integration
7 5 (1.86%) Computer Science
7 5 (1.86%) Enterprise Software
7 5 (1.86%) iPad
7 5 (1.86%) User Experience
8 4 (1.49%) Distributed Denial-of-Service
8 4 (1.49%) FMCG
8 4 (1.49%) iPhone
8 4 (1.49%) Video Conferencing
9 3 (1.12%) CMDB
10 2 (0.74%) Cryptography
10 2 (0.74%) Handset
10 2 (0.74%) PKI
10 2 (0.74%) PMI
10 2 (0.74%) Private Cloud
Operating Systems
1 50 (18.59%) Windows
2 25 (9.29%) Windows 7
3 20 (7.43%) Windows Server
4 14 (5.20%) Unix
5 6 (2.23%) Android
6 5 (1.86%) Linux
6 5 (1.86%) Windows Server 2008
7 4 (1.49%) Windows 10
8 3 (1.12%) Solaris
8 3 (1.12%) Windows Server 2003
8 3 (1.12%) Windows XP
9 2 (0.74%) Apple iOS
10 1 (0.37%) Red Hat Enterprise Linux
10 1 (0.37%) Windows 8
Processes & Methodologies
1 204 (75.84%) ITIL
2 104 (38.66%) Service Delivery
3 68 (25.28%) Change Management
4 56 (20.82%) Continuous Improvement
5 43 (15.99%) ITSM
6 41 (15.24%) Project Management
7 34 (12.64%) Release Management
8 31 (11.52%) ITIL V3
9 29 (10.78%) Stakeholder Management
10 28 (10.41%) Agile Software Development
11 26 (9.67%) Incident Management
12 25 (9.29%) Risk Management
13 23 (8.55%) Problem Management
14 18 (6.69%) Waterfall
15 17 (6.32%) Configuration Management
16 16 (5.95%) Performance Management
16 16 (5.95%) PRINCE2
17 15 (5.58%) Document Management
17 15 (5.58%) People Management
17 15 (5.58%) Performance Improvement
Programming Languages
1 44 (16.36%) SQL
2 13 (4.83%) C
3 8 (2.97%) Java
4 7 (2.60%) VB.NET
5 5 (1.86%) PowerShell
5 5 (1.86%) T-SQL
6 4 (1.49%) C#
6 4 (1.49%) JavaScript
6 4 (1.49%) Python
7 3 (1.12%) VBScript
8 2 (0.74%) PHP
9 1 (0.37%) Lua
9 1 (0.37%) PL/SQL
9 1 (0.37%) VBA
Qualifications
1 46 (17.10%) ITIL Certification
2 36 (13.38%) Degree
3 14 (5.20%) MOS
4 12 (4.46%) Microsoft Certification
5 7 (2.60%) CISA
5 7 (2.60%) CISM
5 7 (2.60%) CISSP
6 6 (2.23%) MCP
7 5 (1.86%) ITIL Foundation Certificate
7 5 (1.86%) MCSE
7 5 (1.86%) PMI Certification
8 4 (1.49%) MCDST
8 4 (1.49%) SC Cleared
8 4 (1.49%) Security Cleared
9 3 (1.12%) MCSA
9 3 (1.12%) PMP
10 2 (0.74%) HNC
10 2 (0.74%) PRINCE2 Practitioner
10 2 (0.74%) VMware Certified Professional (VCP)
11 1 (0.37%) ISTQB
Quality Assurance & Compliance
1 44 (16.36%) SLA
2 6 (2.23%) QA
3 3 (1.12%) ISO/IEC 27001
4 2 (0.74%) ISO27002
5 1 (0.37%) Data Quality
5 1 (0.37%) Sarbanes-Oxley
System Software
1 30 (11.15%) Active Directory
2 21 (7.81%) Terminal Server
3 7 (2.60%) VMware Infrastructure
4 5 (1.86%) XenApp
4 5 (1.86%) XenDesktop
5 1 (0.37%) Microsoft App-V
Systems Management
1 13 (4.83%) SCCM
2 4 (1.49%) Systems Management Server (SMS)
3 3 (1.12%) SCOM
3 3 (1.12%) Symantec Endpoint Protection
4 2 (0.74%) FortiGate
4 2 (0.74%) SCVMM
5 1 (0.37%) Norton AntiVirus
5 1 (0.37%) Symantec Enterprise Vault
5 1 (0.37%) WMI
Vendors
1 47 (17.47%) Microsoft
2 26 (9.67%) Oracle
3 25 (9.29%) Citrix
4 22 (8.18%) AppSense
5 11 (4.09%) IBM
5 11 (4.09%) Teradata
6 10 (3.72%) Remedy
6 10 (3.72%) VMware
7 6 (2.23%) Dell
8 5 (1.86%) Hummingbird
8 5 (1.86%) Interwoven
9 4 (1.49%) Altiris
9 4 (1.49%) Cisco
9 4 (1.49%) iManage
9 4 (1.49%) Symantec
10 3 (1.12%) EMC
10 3 (1.12%) Intel Security
10 3 (1.12%) SAP
11 2 (0.74%) Google
11 2 (0.74%) ServiceNow
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