The table below looks at the statistics for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 73 104 103
Rank change year-on-year
+31 -1
Permanent jobs citing Service Management 119 84 88
As % of all permanent IT jobs located in Manchester 3.43% 2.33% 2.22%
As % of the Processes & Methodologies category 3.87% 2.70% 2.58%
Number of salaries quoted 96 72 61
Average salary £44,500 £40,000 £34,000
Average salary % change year-on-year
+11.25% +17.64%
90% offered a salary of more than £33,750 £25,000 £24,500
10% offered a salary of more than £62,500 £55,000 £77,700
UK excluding London average salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
3072 3116 3415
As % of all permanent IT jobs located in Manchester 88.63% 86.34% 86.09%
Number of salaries quoted 2599 2556 2828
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £28,500 £27,500 £26,500
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 30 April 2016.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheadle - 5 £39,000 -
Rochdale +9 2 £35,000 -22.22% 1
Bolton +17 1 £42,500 +70.85%
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 30 April 2016, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 180 (83.33%) ITIL
2 84 (38.89%) Finance
3 83 (38.43%) Service Delivery
4 67 (31.02%) ITSM
5 45 (20.83%) Change Management
6 40 (18.52%) Continuous Improvement
7 38 (17.59%) Project Management
7 38 (17.59%) Microsoft
8 37 (17.13%) SLA
8 37 (17.13%) Windows
9 36 (16.67%) Active Directory
10 35 (16.20%) ITIL Certification
11 34 (15.74%) Analytical Skills
12 32 (14.81%) Management Information System
12 32 (14.81%) Banking
13 31 (14.35%) SQL
13 31 (14.35%) ITIL V3
14 29 (13.43%) SQL Server
15 28 (12.96%) Citrix
15 28 (12.96%) Law
16 27 (12.50%) Legal
17 26 (12.04%) Oracle
18 24 (11.11%) Degree
19 23 (10.65%) MS Office
20 22 (10.19%) Windows Server
21 21 (9.72%) Service Design
21 21 (9.72%) Retail
22 20 (9.26%) Agile Software Development
22 20 (9.26%) Performance Monitoring
22 20 (9.26%) Problem Management

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 30 April 2016, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (7.87%) Blackberry Enterprise Server
2 12 (5.56%) Exchange Server 2010
2 12 (5.56%) MS Exchange
3 11 (5.09%) SharePoint
4 7 (3.24%) Exchange Server 2013
4 7 (3.24%) IIS
5 4 (1.85%) CMS
5 4 (1.85%) OpenStack
6 3 (1.39%) Oracle Coherence
6 3 (1.39%) SharePoint 2013
Applications
1 23 (10.65%) MS Office
2 17 (7.87%) MS Excel
3 3 (1.39%) MS PowerPoint
4 1 (0.46%) MS Project
4 1 (0.46%) MS Visio
Business Applications
1 2 (0.93%) SAP R/3
2 1 (0.46%) Oracle Applications
Cloud Services
1 5 (2.31%) Amazon AWS
2 4 (1.85%) Cloud Computing
2 4 (1.85%) Microsoft Azure
2 4 (1.85%) SaaS
3 3 (1.39%) Office 365
4 2 (0.93%) Google Apps
5 1 (0.46%) Amazon EC2
Communications & Networking
1 19 (8.80%) VPN
2 18 (8.33%) TCP/IP
3 14 (6.48%) Firewall
4 12 (5.56%) LAN
5 11 (5.09%) DHCP
5 11 (5.09%) DNS
6 8 (3.70%) WAN
7 7 (3.24%) Internet
7 7 (3.24%) SAN
8 6 (2.78%) NAS
9 5 (2.31%) Wi-Fi
10 4 (1.85%) Broadband
10 4 (1.85%) Ethernet
10 4 (1.85%) IPv4
10 4 (1.85%) MPLS
10 4 (1.85%) Network Security
10 4 (1.85%) Unified Communications
10 4 (1.85%) Wireless
11 3 (1.39%) VoIP
12 2 (0.93%) ADSL
Database & Business Intelligence
1 29 (13.43%) SQL Server
2 10 (4.63%) BusinessObjects
3 7 (3.24%) Relational Database
4 6 (2.78%) SQL Server Integration Services
5 5 (2.31%) MySQL
5 5 (2.31%) Oracle Database
6 4 (1.85%) Apache Cassandra
6 4 (1.85%) MongoDB
6 4 (1.85%) Neo4j
6 4 (1.85%) NoSQL
7 3 (1.39%) SQL Server 2008
7 3 (1.39%) SQL Server Reporting Services
8 2 (0.93%) Data Warehouse
9 1 (0.46%) SQL Server 2012
Development Applications
1 10 (4.63%) Team Foundation Server
2 4 (1.85%) Git (software)
2 4 (1.85%) Jenkins
2 4 (1.85%) Maven
2 4 (1.85%) Vagrant
3 3 (1.39%) MSI
4 2 (0.93%) WiX
5 1 (0.46%) HP UFT
5 1 (0.46%) InstallShield
General
1 84 (38.89%) Finance
2 32 (14.81%) Banking
3 28 (12.96%) Law
4 27 (12.50%) Legal
5 21 (9.72%) Retail
6 13 (6.02%) German Language
7 12 (5.56%) Telecoms
8 8 (3.70%) Marketing
9 5 (2.31%) Publishing
10 4 (1.85%) Military
10 4 (1.85%) Pharmaceutical
11 2 (0.93%) Back Office
11 2 (0.93%) Financial Institution
11 2 (0.93%) Local Government
11 2 (0.93%) Retail Banking
12 1 (0.46%) Billing
12 1 (0.46%) Corporate Banking
12 1 (0.46%) Investment Banking
Job Titles
1 47 (21.76%) Analyst
2 42 (19.44%) Service Manager
3 26 (12.04%) Support Analyst
4 25 (11.57%) IT Manager
5 21 (9.72%) Applications Support
6 20 (9.26%) Change Manager
7 18 (8.33%) IT Services Manager
7 18 (8.33%) ITIL Manager
8 17 (7.87%) Change and Release Manager
8 17 (7.87%) Release Manager
9 13 (6.02%) 1st Line Support
10 11 (5.09%) 1st Line Support Analyst
10 11 (5.09%) Delivery Manager
10 11 (5.09%) Services Delivery Manager
10 11 (5.09%) Technical Support
11 10 (4.63%) Developer
11 10 (4.63%) ITIL Service Manager
12 9 (4.17%) Integration Developer
13 8 (3.70%) Applications Support Analyst
13 8 (3.70%) Service Analyst
Libraries, Frameworks & Software Standards
1 17 (7.87%) .NET
2 10 (4.63%) XML
3 5 (2.31%) Web Services
3 5 (2.31%) XSLT
4 4 (1.85%) ActiveMQ
4 4 (1.85%) Apache Camel
4 4 (1.85%) ASP.NET
4 4 (1.85%) ELK Stack
4 4 (1.85%) RabbitMQ
4 4 (1.85%) Sensu
4 4 (1.85%) Software Packaging
4 4 (1.85%) Spring
4 4 (1.85%) Spring MVC
5 3 (1.39%) WCF
6 2 (0.93%) CSS
7 1 (0.46%) .NET Framework
7 1 (0.46%) Ajax
7 1 (0.46%) HTML
7 1 (0.46%) J2EE
7 1 (0.46%) Middleware
Miscellaneous
1 34 (15.74%) Analytical Skills
2 32 (14.81%) Management Information System
3 17 (7.87%) Blackberry
4 14 (6.48%) Data Centre
5 10 (4.63%) Statistics
6 5 (2.31%) Computer Science
6 5 (2.31%) FMCG
6 5 (2.31%) iPad
7 4 (1.85%) Clustering
7 4 (1.85%) HP StoreVirtual
7 4 (1.85%) Mobile Computing
8 3 (1.39%) Enterprise Software
8 3 (1.39%) iPhone
8 3 (1.39%) Mainframe
9 2 (0.93%) CMDB
9 2 (0.93%) Data Protection Act
9 2 (0.93%) Distributed Denial-of-Service
9 2 (0.93%) Freedom of Information
9 2 (0.93%) Freedom of Information Act
9 2 (0.93%) Handset
Operating Systems
1 37 (17.13%) Windows
2 22 (10.19%) Windows Server
3 16 (7.41%) Windows 7
4 12 (5.56%) Unix
5 11 (5.09%) Linux
6 8 (3.70%) Windows Server 2008
7 5 (2.31%) Android
8 4 (1.85%) CentOS
8 4 (1.85%) Mac OS X
8 4 (1.85%) Windows Server 2003
9 3 (1.39%) AIX
9 3 (1.39%) Windows Server 2012
9 3 (1.39%) Windows XP
10 2 (0.93%) Apple iOS
10 2 (0.93%) Windows 10
11 1 (0.46%) Red Hat Enterprise Linux
11 1 (0.46%) Solaris
Processes & Methodologies
1 180 (83.33%) ITIL
2 83 (38.43%) Service Delivery
3 67 (31.02%) ITSM
4 45 (20.83%) Change Management
5 40 (18.52%) Continuous Improvement
6 38 (17.59%) Project Management
7 31 (14.35%) ITIL V3
8 21 (9.72%) Service Design
9 20 (9.26%) Agile Software Development
9 20 (9.26%) Performance Monitoring
9 20 (9.26%) Problem Management
9 20 (9.26%) Release Management
10 16 (7.41%) Configuration Management
11 15 (6.94%) Stakeholder Management
12 13 (6.02%) Time Management
13 11 (5.09%) Incident Management
13 11 (5.09%) Risk Management
13 11 (5.09%) Supplier Management
13 11 (5.09%) Waterfall
14 9 (4.17%) Six Sigma
Programming Languages
1 31 (14.35%) SQL
2 13 (6.02%) Java
3 11 (5.09%) PowerShell
4 6 (2.78%) C
5 5 (2.31%) VB.NET
5 5 (2.31%) XPath
6 4 (1.85%) C#
6 4 (1.85%) Clojure
6 4 (1.85%) Groovy
6 4 (1.85%) Ruby
6 4 (1.85%) Scala
6 4 (1.85%) T-SQL
7 3 (1.39%) VBA
8 2 (0.93%) PHP
9 1 (0.46%) ActionScript
9 1 (0.46%) JavaScript
9 1 (0.46%) Perl
9 1 (0.46%) PL/SQL
9 1 (0.46%) VBScript
Qualifications
1 35 (16.20%) ITIL Certification
2 24 (11.11%) Degree
3 9 (4.17%) Microsoft Certification
3 9 (4.17%) MOS
4 6 (2.78%) MCP
5 5 (2.31%) CISSP
5 5 (2.31%) MCSE
6 4 (1.85%) CCNP
6 4 (1.85%) Cisco Certification
7 3 (1.39%) CISM
7 3 (1.39%) ITIL Foundation Certificate
7 3 (1.39%) MCDST
7 3 (1.39%) MCSA
8 2 (0.93%) CCNA
8 2 (0.93%) CEH
9 1 (0.46%) CISA
9 1 (0.46%) ISEB
9 1 (0.46%) ISTQB
9 1 (0.46%) PMI Certification
9 1 (0.46%) PMP
Quality Assurance & Compliance
1 37 (17.13%) SLA
2 6 (2.78%) ISO/IEC 27001
3 5 (2.31%) Data Quality
4 2 (0.93%) PCI DSS
4 2 (0.93%) QA
5 1 (0.46%) ISO27002
System Software
1 36 (16.67%) Active Directory
2 13 (6.02%) Terminal Server
3 10 (4.63%) XenDesktop
4 7 (3.24%) XenApp
5 4 (1.85%) VMware Infrastructure
6 3 (1.39%) Hyper-V
7 1 (0.46%) Microsoft App-V
Systems Management
1 5 (2.31%) SCCM
2 4 (1.85%) FortiGate
2 4 (1.85%) Grafana
2 4 (1.85%) Graphite
2 4 (1.85%) Packer
2 4 (1.85%) Puppet
2 4 (1.85%) Terraform
2 4 (1.85%) Uchiwa
3 3 (1.39%) AirWatch
3 3 (1.39%) Systems Management Server (SMS)
4 2 (0.93%) XenMobile
5 1 (0.46%) Norton AntiVirus
5 1 (0.46%) Symantec Enterprise Vault
5 1 (0.46%) WMI
Vendors
1 38 (17.59%) Microsoft
2 28 (12.96%) Citrix
3 26 (12.04%) Oracle
4 17 (7.87%) AppSense
5 14 (6.48%) Cisco
5 14 (6.48%) VMware
6 9 (4.17%) Teradata
7 6 (2.78%) Google
7 6 (2.78%) IBM
7 6 (2.78%) Juniper
7 6 (2.78%) Remedy
8 5 (2.31%) Intel Security
8 5 (2.31%) NetApp
9 4 (1.85%) Atlassian
9 4 (1.85%) HP
9 4 (1.85%) MuleSoft
9 4 (1.85%) WSO2
9 4 (1.85%) Xerox
10 3 (1.39%) iManage
10 3 (1.39%) Riverbed
Wigan, Lancashire
Intech 7
Salary: From £38,000 to £40,000 per annum excellent benefits
Posted: 20 hours ago
Manchester, Lancashire
Chris Cobbold Ltd
Salary: From £60,000 to £65,000 per annum + benefits + career progression
Posted: 3 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £10000.00 - £60000.00 per annum
Posted: 3 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 4 days ago
Manchester, Lancashire
Vodafone
Salary: £Attractive Base plus Bonus, 28 days hols, pension sheme, share scheme
Posted: 4 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £90000.00 - £100000.00 per annum
Posted: 5 days ago
Prestwich, Manchester
Greater Manchester Police
Salary: £38,154 - 40,116 per annum
Posted: 8 days ago
Prestwich, Manchester
Greater Manchester Police
Salary: £46,972 - £49,062 per annum
Posted: 8 days ago
Prestwich, Manchester
Greater Manchester Police
Salary: £41,091 - £43,041 per annum
Posted: 8 days ago
Manchester, Lancashire
Manchester Airport Group
Salary: £31,368 per annum 17.5% shift allowance, inc benefits
Posted: 8 days ago
Manchester
Adria Solutions Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 10 days ago
Manchester
Adria Solutions Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 10 days ago
Manchester, Lancashire
The Co-operative Group
Salary: Up to £61,000 per annum + excellent benefits
Posted: 12 days ago
Manchester
Computacenter
Salary: Competitive
Posted: 18 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £35,000 per annum depending on experience
Posted: 19 days ago
Manchester
Adria Solutions Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 25 days ago