The table below looks at the statistics for Service Management skills in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 82 126 149
Rank change year-on-year
+44 +23
Permanent jobs citing Service Management 91 61 47
As % of all permanent IT jobs located in Manchester 2.81% 1.58% 1.13%
As % of the Processes & Methodologies category 3.30% 1.90% 1.37%
Number of salaries quoted 66 35 42
Average salary £39,000 £33,750 £38,750
Average salary % change year-on-year
+15.55% -12.90%
90% offered a salary of more than £24,375 £20,250 £27,500
10% offered a salary of more than £58,250 £59,000 £65,000
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Permanent IT job ads with a match in the
Processes & Methodologies category
2759 3206 3422
As % of all permanent IT jobs located in Manchester 85.31% 83.29% 82.04%
Number of salaries quoted 2269 2618 2969
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £26,500 £27,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Manchester

Service Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Manchester region.

Service Management Salary Trend in Manchester

Service Management
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Service Management across the Manchester region over the 3 months to 29 May 2015.

Service Management Salary Histogram in Manchester

Service Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +11 6 £45,000 -14.28% 1
Stockport +5 6 £24,500 -38.75% 3
Rochdale +5 3 £45,000 +28.57%
Bolton - 2 £24,875 -
Oldham - 1 £75,000 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 29 May 2015, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 141 (77.05%) ITIL
2 47 (25.68%) Microsoft
2 47 (25.68%) Finance
3 46 (25.14%) Analytical Skills
4 44 (24.04%) Service Delivery
5 42 (22.95%) Change Management
6 41 (22.40%) Project Management
7 40 (21.86%) Windows
8 35 (19.13%) SLA
8 35 (19.13%) PRINCE2
8 35 (19.13%) Management Information System
9 28 (15.30%) SQL Server
10 27 (14.75%) ITSM
10 27 (14.75%) Data Centre
11 25 (13.66%) Continuous Improvement
11 25 (13.66%) Incident Management
11 25 (13.66%) MS Excel
12 24 (13.11%) Supplier Management
13 21 (11.48%) Degree
13 21 (11.48%) MS Exchange
13 21 (11.48%) Configuration Management
14 20 (10.93%) Telecoms
15 19 (10.38%) VMware
15 19 (10.38%) Stakeholder Management
15 19 (10.38%) Active Directory
16 17 (9.29%) SAN
16 17 (9.29%) Oracle
16 17 (9.29%) ISO/IEC 27001
16 17 (9.29%) Statistics
17 16 (8.74%) Wireless

Service Management
Top Related IT Skills in Manchester by Category

For the 6 months to 29 May 2015, IT jobs across the Manchester region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 21 (11.48%) MS Exchange
2 13 (7.10%) SharePoint
3 12 (6.56%) IIS
4 8 (4.37%) Exchange Server 2013
5 7 (3.83%) Exchange Server 2010
6 5 (2.73%) SharePoint 2013
7 4 (2.19%) Drupal
8 2 (1.09%) Lync
9 1 (0.55%) Apache Pig
9 1 (0.55%) Apache Spark
9 1 (0.55%) SharePoint 2010
9 1 (0.55%) SharePoint Foundation
9 1 (0.55%) Office Communications Server
9 1 (0.55%) Site Server
9 1 (0.55%) Blackberry Enterprise Server
9 1 (0.55%) SAS
9 1 (0.55%) SharePoint Server
9 1 (0.55%) MS Project Server
Applications
1 25 (13.66%) MS Excel
2 11 (6.01%) MS Office
3 2 (1.09%) Acrobat
4 1 (0.55%) Spreadsheet
4 1 (0.55%) MS Project
4 1 (0.55%) MS PowerPoint
Business Applications
1 2 (1.09%) Oracle Applications
Cloud Services
1 14 (7.65%) Amazon AWS
2 8 (4.37%) Amazon EC2
3 3 (1.64%) Office 365
4 1 (0.55%) Microsoft Azure
4 1 (0.55%) Cloud Computing
Communications & Networking
1 17 (9.29%) SAN
2 16 (8.74%) Wireless
3 13 (7.10%) Firewall
3 13 (7.10%) VPN
4 10 (5.46%) NAS
5 4 (2.19%) TCP/IP
6 2 (1.09%) DNS
6 2 (1.09%) LAN
6 2 (1.09%) WLAN
6 2 (1.09%) WAN
6 2 (1.09%) MPLS
6 2 (1.09%) Internet
6 2 (1.09%) Network Security
7 1 (0.55%) Extranet
7 1 (0.55%) 3G
7 1 (0.55%) POP3
7 1 (0.55%) SMTP
7 1 (0.55%) Bluetooth
7 1 (0.55%) Broadband
7 1 (0.55%) HTTPS
Database & Business Intelligence
1 28 (15.30%) SQL Server
2 9 (4.92%) SQL Server Integration Services
3 8 (4.37%) SQL Server Reporting Services
4 5 (2.73%) SQL Server 2012
4 5 (2.73%) SQL Server 2008
4 5 (2.73%) Data Warehouse
5 4 (2.19%) DB2 UDB
5 4 (2.19%) MySQL
5 4 (2.19%) DB2
5 4 (2.19%) Ingres
5 4 (2.19%) OLTP
5 4 (2.19%) Oracle BI EE
5 4 (2.19%) QlikView
5 4 (2.19%) SQL Server Analysis Services
6 2 (1.09%) Crystal Reports
7 1 (0.55%) Oracle Database
7 1 (0.55%) HBase
7 1 (0.55%) Big Data
7 1 (0.55%) NoSQL
7 1 (0.55%) Hadoop
Development Applications
1 3 (1.64%) Visual Studio
2 1 (0.55%) Team Foundation Server
2 1 (0.55%) QuickTest Pro
General
1 47 (25.68%) Finance
2 20 (10.93%) Telecoms
3 14 (7.65%) Retail
4 12 (6.56%) Publishing
5 4 (2.19%) Financial Institution
5 4 (2.19%) Law
6 2 (1.09%) Banking
6 2 (1.09%) Billing
6 2 (1.09%) Legal
7 1 (0.55%) Back Office
7 1 (0.55%) Marketing
7 1 (0.55%) Local Government
7 1 (0.55%) Investment Banking
Job Titles
1 46 (25.14%) Service Manager
2 30 (16.39%) Consultant
3 29 (15.85%) Analyst
4 25 (13.66%) IT Services Manager
5 19 (10.38%) Delivery Manager
6 17 (9.29%) Management Consultant
6 17 (9.29%) Service Management Consultant
7 13 (7.10%) Services Delivery Manager
8 12 (6.56%) Release Analyst
9 10 (5.46%) Support Analyst
9 10 (5.46%) 3rd Line Support
9 10 (5.46%) Support Engineer
9 10 (5.46%) 3rd Line Support Engineer
10 9 (4.92%) Technical Consultant
10 9 (4.92%) Graduate
11 7 (3.83%) 3rd Line Technical Support
11 7 (3.83%) Technical Support
11 7 (3.83%) Project Manager
11 7 (3.83%) Technical Support Engineer
11 7 (3.83%) Technical Support Consultant
Libraries, Frameworks & Software Standards
1 12 (6.56%) .NET
2 10 (5.46%) ASP.NET
3 7 (3.83%) HTML
3 7 (3.83%) CSS
3 7 (3.83%) XML
4 6 (3.28%) jQuery
5 4 (2.19%) Ajax
5 4 (2.19%) J2EE
6 3 (1.64%) Middleware
6 3 (1.64%) Web Services
7 2 (1.09%) WCF
8 1 (0.55%) RSS
8 1 (0.55%) Windows SharePoint Services
Miscellaneous
1 46 (25.14%) Analytical Skills
2 35 (19.13%) Management Information System
3 27 (14.75%) Data Centre
4 17 (9.29%) Statistics
5 11 (6.01%) Clustering
6 4 (2.19%) Computer Science
6 4 (2.19%) Replication
6 4 (2.19%) NHS
7 3 (1.64%) iPhone
7 3 (1.64%) Blackberry
7 3 (1.64%) CMDB
7 3 (1.64%) Economics
8 2 (1.09%) Visualisation
8 2 (1.09%) User Experience
9 1 (0.55%) Performance Metrics
9 1 (0.55%) Fat Client
9 1 (0.55%) Thin Client
Operating Systems
1 40 (21.86%) Windows
2 13 (7.10%) Linux
3 4 (2.19%) UNIX
3 4 (2.19%) Windows Server 2008
3 4 (2.19%) Windows Server 2012
4 3 (1.64%) Windows 7
4 3 (1.64%) Android
4 3 (1.64%) Windows Server 2003
4 3 (1.64%) Mac OS X
5 2 (1.09%) Windows XP
5 2 (1.09%) Apple iOS
6 1 (0.55%) Windows 8
Processes & Methodologies
1 141 (77.05%) ITIL
2 44 (24.04%) Service Delivery
3 42 (22.95%) Change Management
4 41 (22.40%) Project Management
5 35 (19.13%) PRINCE2
6 27 (14.75%) ITSM
7 25 (13.66%) Continuous Improvement
7 25 (13.66%) Incident Management
8 24 (13.11%) Supplier Management
9 21 (11.48%) Configuration Management
10 19 (10.38%) Stakeholder Management
11 16 (8.74%) Service Desk Management
12 15 (8.20%) Problem Management
12 15 (8.20%) Release Management
13 13 (7.10%) Risk Management
13 13 (7.10%) Business Continuity
14 12 (6.56%) Line Management
15 11 (6.01%) Agile Software Development
16 10 (5.46%) Kalman Filter
17 9 (4.92%) Business Analysis
Programming Languages
1 13 (7.10%) SQL
2 10 (5.46%) C#
3 7 (3.83%) JavaScript
4 5 (2.73%) PowerShell
4 5 (2.73%) Java
5 4 (2.19%) Perl
5 4 (2.19%) PHP
5 4 (2.19%) VB
5 4 (2.19%) ActionScript
6 2 (1.09%) VB.NET
6 2 (1.09%) T-SQL
7 1 (0.55%) R
7 1 (0.55%) MATLAB
7 1 (0.55%) C
7 1 (0.55%) Python
Qualifications
1 21 (11.48%) Degree
2 8 (4.37%) Microsoft Certification
3 7 (3.83%) ITIL Certification
3 7 (3.83%) MCITP
4 6 (3.28%) PRINCE2 Certification
5 5 (2.73%) CCA
6 4 (2.19%) MCSE
7 3 (1.64%) ISEB
7 3 (1.64%) MCTS
8 2 (1.09%) MOS
8 2 (1.09%) ISTQB
8 2 (1.09%) MCSA
8 2 (1.09%) CCNA
8 2 (1.09%) Cisco Certification
9 1 (0.55%) ISTQB Foundation Certification
9 1 (0.55%) Six Sigma Green Belt
9 1 (0.55%) CISSP
9 1 (0.55%) MCP
9 1 (0.55%) CISM
9 1 (0.55%) MCDST
Quality Assurance & Compliance
1 35 (19.13%) SLA
2 17 (9.29%) ISO/IEC 27001
3 3 (1.64%) QA
4 2 (1.09%) COBIT
System Software
1 19 (10.38%) Active Directory
2 16 (8.74%) VMware Infrastructure
3 10 (5.46%) vSphere
3 10 (5.46%) XenDesktop
4 9 (4.92%) Hyper-V
5 3 (1.64%) XenApp
6 2 (1.09%) Microsoft Virtual Server
6 2 (1.09%) Firmware
Systems Management
1 1 (0.55%) Ganglia
1 1 (0.55%) SCVMM
1 1 (0.55%) Netcool
Vendors
1 47 (25.68%) Microsoft
2 19 (10.38%) VMware
3 17 (9.29%) Oracle
4 16 (8.74%) HP
4 16 (8.74%) Citrix
5 12 (6.56%) Cisco
6 11 (6.01%) ServiceNow
7 10 (5.46%) NetApp
7 10 (5.46%) Meraki
8 6 (3.28%) Teradata
9 4 (2.19%) Sybase
9 4 (2.19%) EMC
10 3 (1.64%) CA
11 2 (1.09%) FrontRange
11 2 (1.09%) TOWER Software
11 2 (1.09%) BT
11 2 (1.09%) Adobe
11 2 (1.09%) Hitachi
11 2 (1.09%) BMC
12 1 (0.55%) Dell
Manchester, Lancashire
Networking People
Posted: 3 days ago
Manchester, Lancashire
Bluetownonline
Salary: £35000 - £37000 per annum
Posted: 3 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £25.000 to £35.000 DOE
Posted: 3 days ago
Manchester
Williams and Glyn
Posted: 7 days ago
Manchester
Williams and Glyn
Posted: 7 days ago
Manchester
Williams and Glyn
Posted: 7 days ago
Manchester
Williams and Glyn
Posted: 7 days ago
Manchester
Williams and Glyn
Posted: 7 days ago
Manchester
Williams and Glyn
Posted: 7 days ago
Manchester
Williams and Glyn
Salary: Competitive
Posted: 7 days ago
Manchester
Hays IT - Uk Posting account
Salary: £48400.00 - £60600.00 per annum
Posted: 8 days ago
Manchester
Shortlist Recruitment
Salary: £35000 - £40000 per annum + extensive benefits package
Posted: 15 days ago
Manchester, Lancashire
Lloyds Banking Group
Salary: £45080 - £76400 per annum + Exc.Bens.
Posted: 16 days ago
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: From £21,000 to £27,000 per annum plus Bonus, Pension and Benefits
Posted: 17 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £15000 - £25000 per annum, Benefits: company benefits, subject to skills and experience
Posted: 21 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £16,500 - £20,000 DOE
Posted: 21 days ago
Manchester, Lancashire
Co-operative
Posted: 24 days ago