Customer Engagement Jobs in Manchester

Customer Engagement
North West > Manchester

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 203 203 226
Rank change year-on-year 0 +23 -37
Permanent jobs citing Customer Engagement 23 38 30
As % of all permanent jobs advertised in Manchester 0.44% 0.78% 0.54%
As % of the Processes & Methodologies category 0.51% 0.81% 0.56%
Number of salaries quoted 11 10 14
10th Percentile - £53,250 £34,450
25th Percentile £37,500 £70,000 £43,056
Median annual salary (50th Percentile) £57,500 £75,000 £55,000
Median % change year-on-year -23.33% +36.36% -18.52%
75th Percentile £76,250 £91,563 £62,500
90th Percentile £88,750 £95,000 £66,250
North West median annual salary £40,000 £45,000 £47,675
% change year-on-year -11.11% -5.61% -29.37%

All Process and Methodology Skills
Manchester

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 4,488 4,716 5,382
As % of all permanent jobs advertised in Manchester 86.39% 96.60% 96.24%
Number of salaries quoted 3,424 2,529 3,553
10th Percentile £30,000 £32,500 £32,389
25th Percentile £41,250 £44,000 £41,250
Median annual salary (50th Percentile) £54,850 £57,500 £55,000
Median % change year-on-year -4.61% +4.55% +10.00%
75th Percentile £69,604 £72,500 £70,000
90th Percentile £82,500 £83,750 £85,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Customer Engagement
Job Vacancy Trend in Manchester

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Customer Engagement in Manchester

Customer Engagement
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Customer Engagement in Manchester.

Salary trend for Customer Engagement in Manchester

Customer Engagement
Salary Histogram in Manchester

Salary distribution for jobs citing Customer Engagement in Manchester over the 6 months to 10 May 2024.

Salary histogram for Customer Engagement in Manchester

Customer Engagement
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Manchester region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Ashton-under-Lyne - 1 £40,000 - 1
Customer Engagement
North West

Customer Engagement
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) Confluence
2 2 (8.70%) SharePoint
3 1 (4.35%) Umbraco
Applications
1 1 (4.35%) Acrobat
1 1 (4.35%) Chatbot
1 1 (4.35%) Microsoft Office
Business Applications
1 4 (17.39%) MIS ActiveH
2 1 (4.35%) Dynamics CRM
Cloud Services
1 3 (13.04%) SaaS
2 2 (8.70%) Azure
2 2 (8.70%) Azure API Management
2 2 (8.70%) Azure Cosmos DB
2 2 (8.70%) Azure Data Factory
2 2 (8.70%) Azure Event Grid
2 2 (8.70%) Azure Logic Apps
2 2 (8.70%) Azure Service Bus
2 2 (8.70%) Dynamics 365
2 2 (8.70%) Microsoft 365
2 2 (8.70%) Power Platform
3 1 (4.35%) ChatGPT
Communications & Networking
1 12 (52.17%) SD-WAN
1 12 (52.17%) WAN
2 7 (30.43%) Cisco Firepower
Database & Business Intelligence
1 2 (8.70%) Azure SQL Database
1 2 (8.70%) MySQL
1 2 (8.70%) PostgreSQL
1 2 (8.70%) SQL Server
Development Applications
1 4 (17.39%) JIRA
2 1 (4.35%) Git
2 1 (4.35%) Visual Studio
General
1 5 (21.74%) Analytical Skills
1 5 (21.74%) Social Skills
2 4 (17.39%) Documentation Skills
2 4 (17.39%) Marketing
3 1 (4.35%) Finance
3 1 (4.35%) Inclusion and Diversity
3 1 (4.35%) Influencing Skills
Job Titles
1 14 (60.87%) Architect
2 12 (52.17%) Cisco Architect
2 12 (52.17%) Senior
2 12 (52.17%) Senior Architect
2 12 (52.17%) Senior Cisco Architect
3 7 (30.43%) Cisco Security Architect
3 7 (30.43%) Security Architect
3 7 (30.43%) Senior Security Architect
3 7 (30.43%) Solutions Architect
4 5 (21.74%) Cisco Solutions Architect
4 5 (21.74%) Senior Cisco Solutions Architect
4 5 (21.74%) Senior Solutions Architect
5 4 (17.39%) Engagement Manager
6 3 (13.04%) Compliance Manager
6 3 (13.04%) Risk Manager
6 3 (13.04%) Technical Manager
7 2 (8.70%) Dynamics 365 Architect
7 2 (8.70%) Dynamics 365 Solution Architect
7 2 (8.70%) Power Platform Architect
8 1 (4.35%) Cybersecurity Architect
Libraries, Frameworks & Software Standards
1 3 (13.04%) .NET
2 1 (4.35%) .NET Core
2 1 (4.35%) ASP.NET Web API
2 1 (4.35%) jQuery
2 1 (4.35%) MACH
2 1 (4.35%) Razor View Engine
2 1 (4.35%) Twitter Bootstrap
2 1 (4.35%) WCF
Miscellaneous
1 12 (52.17%) Data Centre
2 3 (13.04%) Security Posture
3 1 (4.35%) Hybrid Cloud
3 1 (4.35%) Product Ownership
Processes & Methodologies
1 16 (69.57%) Time Management
2 12 (52.17%) Cybersecurity
2 12 (52.17%) Presales
2 12 (52.17%) Software Licensing
3 8 (34.78%) Analytics
4 4 (17.39%) Commercial Awareness
4 4 (17.39%) Problem-Solving
5 3 (13.04%) Agile
5 3 (13.04%) Collaborative Working
5 3 (13.04%) Compliance Management
5 3 (13.04%) Continuous Improvement
5 3 (13.04%) Data Security
5 3 (13.04%) Information Security
5 3 (13.04%) Security Testing
5 3 (13.04%) Vulnerability Remediation
6 2 (8.70%) Containerisation
6 2 (8.70%) Customer Experience
6 2 (8.70%) Document Management
6 2 (8.70%) Roadmaps
6 2 (8.70%) Strategic Roadmap
Programming Languages
1 3 (13.04%) C#
1 3 (13.04%) SQL
2 1 (4.35%) JavaScript
Qualifications
1 14 (60.87%) Degree
2 12 (52.17%) CCNA
2 12 (52.17%) CCNP
2 12 (52.17%) Cisco Certification
Quality Assurance & Compliance
1 3 (13.04%) Cyber Essentials
1 3 (13.04%) Cyber Essentials PLUS
1 3 (13.04%) ISO 9001
1 3 (13.04%) ISO/IEC 27001
1 3 (13.04%) SOC 2
Systems Management
1 7 (30.43%) Stealthwatch
2 5 (21.74%) CASB
3 1 (4.35%) Oracle Identity Management
Vendors
1 20 (86.96%) Microsoft
2 13 (56.52%) Adobe
3 12 (52.17%) Apple
3 12 (52.17%) Cisco
3 12 (52.17%) Meraki
4 2 (8.70%) Databricks
4 2 (8.70%) Oracle
5 1 (4.35%) Sitecore