The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 175 173 180
Rank change year-on-year
-2 +7
Permanent jobs requiring an IT Support Analyst 15 10 8
As % of all permanent IT jobs located in Manchester 0.36% 0.27% 0.21%
As % of the Job Titles category 0.38% 0.28% 0.22%
Number of salaries quoted 13 9 7
Average salary £21,500 £26,500 £23,500
Average salary % change year-on-year
-18.86% +12.76%
90% offered a salary of more than £18,500 £18,000 £17,400
10% offered a salary of more than £24,300 £29,100 £31,800
UK excluding London average salary £23,500 £22,500 £25,000
% change year-on-year
+4.44% -10.00%
IT Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3913 3527 3700
As % of all permanent IT jobs located in Manchester 95.09% 94.33% 97.09%
Number of salaries quoted 3308 3049 3278
Average salary £37,608 £36,000 £35,000
Average salary % change year-on-year
+4.46% +2.85%
90% offered a salary of more than £23,500 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in Manchester

IT Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the Manchester region.

IT Support Analyst Salary Trend in Manchester

IT Support Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the Manchester region over the 3 months to 22 October 2014.

IT Support Analyst Salary Histogram in Manchester

IT Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the Manchester region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford +1 5 £21,500 -25.86%
Altrincham - 1 £20,000 -
Cheadle - 1 - -
IT Support Analyst
North West

IT Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 22 October 2014, IT jobs across the Manchester region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 33 (76.74%) Windows
2 15 (34.88%) TCP/IP
3 13 (30.23%) Firewall
3 13 (30.23%) Active Directory
3 13 (30.23%) MS Office
4 11 (25.58%) IIS
4 11 (25.58%) DNS
4 11 (25.58%) Internet
4 11 (25.58%) Microsoft
5 10 (23.26%) MS Excel
6 8 (18.60%) SQL
7 7 (16.28%) ITIL
7 7 (16.28%) ERP
7 7 (16.28%) Windows Server 2008
8 6 (13.95%) MS Exchange
9 5 (11.63%) VPN
9 5 (11.63%) Cisco
9 5 (11.63%) SQL Server
9 5 (11.63%) Windows 2000 Server
9 5 (11.63%) Management Information System
9 5 (11.63%) Degree
9 5 (11.63%) Project Management
9 5 (11.63%) Finance
9 5 (11.63%) Continuous Improvement
9 5 (11.63%) Relational Database
10 4 (9.30%) CRM
11 3 (6.98%) Law
11 3 (6.98%) Legal
11 3 (6.98%) Manufacturing
11 3 (6.98%) DameWare

IT Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 22 October 2014, IT jobs across the Manchester region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (25.58%) IIS
2 6 (13.95%) MS Exchange
3 2 (4.65%) IBM Notes
4 1 (2.33%) Exchange Server 2007
4 1 (2.33%) MS Project Server
4 1 (2.33%) Lync
4 1 (2.33%) Exchange Server 2010
Applications
1 13 (30.23%) MS Office
2 10 (23.26%) MS Excel
Business Applications
1 2 (4.65%) SAP ERP
2 1 (2.33%) Bond Adapt
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 15 (34.88%) TCP/IP
2 13 (30.23%) Firewall
3 11 (25.58%) DNS
3 11 (25.58%) Internet
4 5 (11.63%) VPN
5 1 (2.33%) LAN
5 1 (2.33%) WAN
5 1 (2.33%) MPLS
Database & Business Intelligence
1 5 (11.63%) SQL Server
1 5 (11.63%) Relational Database
2 2 (4.65%) SAP BW
2 2 (4.65%) Crystal Reports
3 1 (2.33%) Oracle Reports
Development Applications
1 3 (6.98%) SQL Server Management Studio (SSMS)
General
1 5 (11.63%) Finance
2 3 (6.98%) Law
2 3 (6.98%) Legal
2 3 (6.98%) Manufacturing
Miscellaneous
1 5 (11.63%) Management Information System
2 1 (2.33%) Analytical Skills
Operating Systems
1 33 (76.74%) Windows
2 7 (16.28%) Windows Server 2008
3 5 (11.63%) Windows 2000 Server
4 2 (4.65%) Windows 7
4 2 (4.65%) UNIX
4 2 (4.65%) Windows XP
5 1 (2.33%) Linux
5 1 (2.33%) Windows Server 2003
5 1 (2.33%) Windows Vista
5 1 (2.33%) Windows 8
5 1 (2.33%) Windows Server 2012
Processes & Methodologies
1 7 (16.28%) ITIL
1 7 (16.28%) ERP
2 5 (11.63%) Project Management
2 5 (11.63%) Continuous Improvement
3 4 (9.30%) CRM
4 3 (6.98%) Time Management
5 1 (2.33%) Document Management
5 1 (2.33%) Software Testing
5 1 (2.33%) Problem Management
5 1 (2.33%) Service Delivery
Programming Languages
1 8 (18.60%) SQL
2 1 (2.33%) PL/SQL
Qualifications
1 5 (11.63%) Degree
2 1 (2.33%) ITIL Certification
2 1 (2.33%) HND
Quality Assurance & Compliance
1 2 (4.65%) SLA
2 1 (2.33%) ISO 9000
System Software
1 13 (30.23%) Active Directory
Systems Management
1 3 (6.98%) DameWare
Vendors
1 11 (25.58%) Microsoft
2 5 (11.63%) Cisco
3 2 (4.65%) SYSPRO
3 2 (4.65%) Lotus
3 2 (4.65%) SAP
3 2 (4.65%) Citrix
4 1 (2.33%) Dell
4 1 (2.33%) Oracle
4 1 (2.33%) Sage
4 1 (2.33%) VMware
4 1 (2.33%) ZyXEL