The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 174 169 183
Rank change year-on-year
-5 +14
Permanent jobs requiring an IT Support Analyst 19 12 8
As % of all permanent IT jobs located in Manchester 0.45% 0.32% 0.19%
As % of the Job Titles category 0.48% 0.34% 0.20%
Number of salaries quoted 17 12 7
Average salary £21,500 £25,750 £23,500
Average salary % change year-on-year
-16.50% +9.57%
90% offered a salary of more than £18,500 £18,000 £22,500
10% offered a salary of more than £27,000 £29,000 £42,000
UK excluding London average salary £23,000 £23,000 £23,000
IT Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3998 3581 4050
As % of all permanent IT jobs located in Manchester 95.03% 94.76% 96.68%
Number of salaries quoted 3420 3114 3659
Average salary £37,500 £37,000 £35,000
Average salary % change year-on-year
+1.35% +5.71%
90% offered a salary of more than £23,000 £24,709 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

IT Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in Manchester

IT Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the Manchester region.

IT Support Analyst Salary Trend in Manchester

IT Support Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the Manchester region over the 3 months to 27 November 2014.

IT Support Analyst Salary Histogram in Manchester

IT Support Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the Manchester region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford -2 3 £21,500 -25.86%
Altrincham +1 1 £20,000 +17.64%
Cheadle - 1 - -
IT Support Analyst
North West

IT Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 27 November 2014, IT jobs across the Manchester region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 29 (69.05%) Windows
2 17 (40.48%) MS Office
3 13 (30.95%) Active Directory
4 11 (26.19%) Microsoft
5 10 (23.81%) TCP/IP
5 10 (23.81%) MS Excel
6 9 (21.43%) ERP
7 8 (19.05%) Degree
8 7 (16.67%) Firewall
8 7 (16.67%) Legal
8 7 (16.67%) ITIL
9 6 (14.29%) IIS
9 6 (14.29%) SQL
9 6 (14.29%) VPN
9 6 (14.29%) DNS
9 6 (14.29%) Internet
9 6 (14.29%) Windows Server 2008
10 5 (11.90%) Windows 2000 Server
10 5 (11.90%) Project Management
10 5 (11.90%) Management Information System
10 5 (11.90%) MS Exchange
10 5 (11.90%) Lotus
10 5 (11.90%) SAP
10 5 (11.90%) IBM Notes
10 5 (11.90%) Continuous Improvement
10 5 (11.90%) Relational Database
11 4 (9.52%) SQL Server
11 4 (9.52%) SAP BW
11 4 (9.52%) Citrix
11 4 (9.52%) Cisco

IT Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 27 November 2014, IT jobs across the Manchester region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (14.29%) IIS
2 5 (11.90%) IBM Notes
2 5 (11.90%) MS Exchange
3 1 (2.38%) MS Project Server
3 1 (2.38%) Lync
3 1 (2.38%) Exchange Server 2010
Applications
1 17 (40.48%) MS Office
2 10 (23.81%) MS Excel
Business Applications
1 4 (9.52%) SAP ERP
2 3 (7.14%) Visualfiles
Communications & Networking
1 10 (23.81%) TCP/IP
2 7 (16.67%) Firewall
3 6 (14.29%) VPN
3 6 (14.29%) DNS
3 6 (14.29%) Internet
4 1 (2.38%) MPLS
Database & Business Intelligence
1 5 (11.90%) Relational Database
2 4 (9.52%) SAP BW
2 4 (9.52%) SQL Server
3 2 (4.76%) Crystal Reports
4 1 (2.38%) Oracle Reports
Development Applications
1 2 (4.76%) SQL Server Management Studio (SSMS)
General
1 7 (16.67%) Legal
2 4 (9.52%) Manufacturing
2 4 (9.52%) Finance
3 3 (7.14%) Law
3 3 (7.14%) Telecoms
Miscellaneous
1 5 (11.90%) Management Information System
2 3 (7.14%) Computer Science
3 1 (2.38%) Analytical Skills
Operating Systems
1 29 (69.05%) Windows
2 6 (14.29%) Windows Server 2008
3 5 (11.90%) Windows 2000 Server
4 2 (4.76%) Windows 7
4 2 (4.76%) Windows XP
4 2 (4.76%) UNIX
5 1 (2.38%) Windows Server 2003
5 1 (2.38%) Windows Vista
5 1 (2.38%) Linux
5 1 (2.38%) Windows 8
Processes & Methodologies
1 9 (21.43%) ERP
2 7 (16.67%) ITIL
3 5 (11.90%) Continuous Improvement
3 5 (11.90%) Project Management
4 3 (7.14%) Time Management
5 2 (4.76%) CRM
6 1 (2.38%) Service Delivery
6 1 (2.38%) Document Management
6 1 (2.38%) Software Testing
6 1 (2.38%) Problem Management
Programming Languages
1 6 (14.29%) SQL
2 1 (2.38%) PL/SQL
Qualifications
1 8 (19.05%) Degree
2 1 (2.38%) HND
2 1 (2.38%) ITIL Certification
Quality Assurance & Compliance
1 3 (7.14%) SLA
2 1 (2.38%) ISO 9000
System Software
1 13 (30.95%) Active Directory
Systems Management
1 3 (7.14%) DameWare
2 1 (2.38%) SCCM
Vendors
1 11 (26.19%) Microsoft
2 5 (11.90%) SAP
2 5 (11.90%) Lotus
3 4 (9.52%) Citrix
3 4 (9.52%) Cisco
4 2 (4.76%) SYSPRO
5 1 (2.38%) Interwoven
5 1 (2.38%) Dell
5 1 (2.38%) Oracle
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