The statistics below represent IT jobs advertised across the Merseyside region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
IT Support
Rank 61 42 57
Rank change year-on-year
-19 +15
Permanent jobs requiring an IT Support 11 15 8
As % of all permanent IT jobs located in Merseyside 1.79% 3.30% 1.33%
As % of the Job Titles category 1.87% 3.35% 1.41%
Number of salaries quoted 9 13 4
Median salary £25,000 £32,000 £22,500
Median salary % change year-on-year
-21.87% +42.22%
90% offered a salary of more than £17,797 £28,000 £17,950
10% offered a salary of more than £30,787 £47,500 £23,550
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
IT Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
587 448 569
As % of all permanent IT jobs located in Merseyside 95.45% 98.46% 94.68%
Number of salaries quoted 442 349 462
Median salary £37,500 £37,500 £40,000
Median salary % change year-on-year
- -6.25%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £55,000 £55,000 £64,200
UK excluding London median salary £41,543 £40,000 £40,000
% change year-on-year
+3.85% -

IT Support
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Merseyside

IT Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Merseyside region.

IT Support Salary Trend in Merseyside

IT Support
Salary Histogram in Merseyside

This chart provides a salary histogram for IT jobs citing IT Support across the Merseyside region over the 3 months to 31 August 2016.

IT Support Salary Histogram in Merseyside

IT Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Merseyside region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -18 9 £27,500 -14.06%
St Helens - 2 £17,797 -
IT Support
North West

IT Support Skill Set
Top 30 Related IT Skills in Merseyside

For the 6 months to 31 August 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region featuring IT Support in the job title.

1 23 (74.19%) Windows
2 21 (67.74%) Microsoft
3 13 (41.94%) ITIL
3 13 (41.94%) VMware
3 13 (41.94%) Windows Server
4 11 (35.48%) Microsoft Certification
4 11 (35.48%) Windows Server 2008
4 11 (35.48%) Office 365
5 10 (32.26%) Windows Server 2012
5 10 (32.26%) Active Directory
5 10 (32.26%) MS Exchange
5 10 (32.26%) Finance
6 9 (29.03%) MCITP
7 8 (25.81%) SQL
8 7 (22.58%) MCSE
8 7 (22.58%) HP
8 7 (22.58%) MS Office
8 7 (22.58%) Avaya
8 7 (22.58%) Firewall
8 7 (22.58%) Exchange Server 2013
9 6 (19.35%) SQL Server 2012
9 6 (19.35%) VMware ESXi
9 6 (19.35%) SQL Server 2008
9 6 (19.35%) SonicWALL
9 6 (19.35%) Data Protection
9 6 (19.35%) Information Security
9 6 (19.35%) Telecoms
9 6 (19.35%) Disaster Recovery
9 6 (19.35%) Sophos
9 6 (19.35%) Dell

IT Support Skill Set
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (32.26%) MS Exchange
2 7 (22.58%) Exchange Server 2013
3 1 (3.23%) Apache
3 1 (3.23%) Exchange Server 2010
3 1 (3.23%) nginx
Applications
1 7 (22.58%) MS Office
2 6 (19.35%) MS Excel
Cloud Services
1 11 (35.48%) Office 365
2 2 (6.45%) Microsoft Azure
3 1 (3.23%) Amazon AWS
Communications & Networking
1 7 (22.58%) Firewall
2 6 (19.35%) LAN
3 5 (16.13%) WAN
4 4 (12.90%) TCP/IP
5 3 (9.68%) DHCP
5 3 (9.68%) DNS
6 2 (6.45%) VPN
7 1 (3.23%) Ethernet
7 1 (3.23%) Internet
7 1 (3.23%) MPLS
7 1 (3.23%) SAN
7 1 (3.23%) SMTP
7 1 (3.23%) VoIP
Database & Business Intelligence
1 6 (19.35%) SQL Server
1 6 (19.35%) SQL Server 2008
1 6 (19.35%) SQL Server 2012
2 1 (3.23%) PostgreSQL
General
1 10 (32.26%) Finance
2 6 (19.35%) Telecoms
3 2 (6.45%) Law
3 2 (6.45%) Legal
4 1 (3.23%) Back Office
4 1 (3.23%) Manufacturing
Miscellaneous
1 4 (12.90%) Driving Licence
2 3 (9.68%) iPhone
2 3 (9.68%) Management Information System
2 3 (9.68%) Replication
3 2 (6.45%) iPad
3 2 (6.45%) PMI
4 1 (3.23%) Clustering
4 1 (3.23%) Data Centre
Operating Systems
1 23 (74.19%) Windows
2 13 (41.94%) Windows Server
3 11 (35.48%) Windows Server 2008
4 10 (32.26%) Windows Server 2012
5 4 (12.90%) Android
5 4 (12.90%) Windows 7
6 2 (6.45%) Linux
6 2 (6.45%) Windows Server 2003
6 2 (6.45%) Windows XP
7 1 (3.23%) Apple iOS
7 1 (3.23%) CentOS
7 1 (3.23%) Debian
7 1 (3.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 13 (41.94%) ITIL
2 6 (19.35%) Data Protection
2 6 (19.35%) Disaster Recovery
2 6 (19.35%) Information Security
3 3 (9.68%) Patch Management
3 3 (9.68%) Root Cause Analysis
4 2 (6.45%) Service Delivery
5 1 (3.23%) Case Management
5 1 (3.23%) Configuration Management
5 1 (3.23%) Continuous Improvement
5 1 (3.23%) High Availability
5 1 (3.23%) Mentoring
5 1 (3.23%) Performance Monitoring
5 1 (3.23%) Problem Management
5 1 (3.23%) Project Management
Programming Languages
1 8 (25.81%) SQL
2 1 (3.23%) Bash Shell
Qualifications
1 11 (35.48%) Microsoft Certification
2 9 (29.03%) MCITP
3 7 (22.58%) MCSE
4 5 (16.13%) MCSA
5 4 (12.90%) ITIL Certification
6 3 (9.68%) A+ Certification
6 3 (9.68%) Network+ Certification
6 3 (9.68%) VMware Certified Professional (VCP)
7 2 (6.45%) PMI Certification
8 1 (3.23%) DBS Check
8 1 (3.23%) Degree
8 1 (3.23%) MCP
Quality Assurance & Compliance
1 2 (6.45%) SLA
System Software
1 10 (32.26%) Active Directory
2 6 (19.35%) VMware ESXi
3 2 (6.45%) VMware Infrastructure
4 1 (3.23%) Hyper-V
4 1 (3.23%) Squid
4 1 (3.23%) Varnish
4 1 (3.23%) VMware Workstation
Systems Management
1 1 (3.23%) SCCM
Vendors
1 21 (67.74%) Microsoft
2 13 (41.94%) VMware
3 7 (22.58%) Avaya
3 7 (22.58%) HP
4 6 (19.35%) Dell
4 6 (19.35%) SonicWALL
4 6 (19.35%) Sophos
5 4 (12.90%) Citrix
6 2 (6.45%) Cisco
7 1 (3.23%) Apple
7 1 (3.23%) Google