The table below looks at the statistics for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Support
Rank 157 177 198
Rank change year-on-year
+20 +21
Permanent jobs requiring an IT Support 82 61 54
As % of all permanent IT jobs located in the North West 1.35% 0.90% 0.75%
As % of the Job Titles category 1.42% 0.95% 0.78%
Number of salaries quoted 64 53 47
Average salary £25,000 £24,000 £23,000
Average salary % change year-on-year
+4.16% +4.34%
90% offered a salary of more than £18,650 £19,000 £18,000
10% offered a salary of more than £30,000 £32,800 £42,000
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5786 6434 6906
As % of all permanent IT jobs located in the North West 94.96% 95.25% 95.61%
Number of salaries quoted 4635 5186 5868
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 22 May 2015.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +30 46 £25,000 +19.04% 7
Cheshire +1 21 £25,000 -7.40% 6
Merseyside +18 9 £28,750 +51.31% 1
Lancashire -14 5 £18,500 -35.08% 1
Cumbria -4 1 £27,000 - 1
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 22 May 2015, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 124 (68.13%) Windows
2 99 (54.40%) Active Directory
3 93 (51.10%) Microsoft
4 50 (27.47%) MS Excel
5 47 (25.82%) MS Exchange
6 43 (23.63%) VMware
7 42 (23.08%) Windows XP
8 41 (22.53%) MS Office
9 39 (21.43%) Windows 8
9 39 (21.43%) ITIL
9 39 (21.43%) Microsoft Certification
10 36 (19.78%) LAN
11 35 (19.23%) DNS
11 35 (19.23%) Windows 7
11 35 (19.23%) Windows Server 2008
12 34 (18.68%) Exchange Server 2010
12 34 (18.68%) TCP/IP
13 33 (18.13%) DHCP
13 33 (18.13%) WAN
13 33 (18.13%) Citrix
13 33 (18.13%) Windows Server 2012
14 31 (17.03%) VPN
15 25 (13.74%) Hyper-V
16 23 (12.64%) Firewall
16 23 (12.64%) SQL Server
17 21 (11.54%) MCSE
18 20 (10.99%) MCSA
18 20 (10.99%) MCP
18 20 (10.99%) SQL
18 20 (10.99%) Windows Server 2003

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 22 May 2015, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (25.82%) MS Exchange
2 34 (18.68%) Exchange Server 2010
3 20 (10.99%) Exchange Server 2013
3 20 (10.99%) Exchange Server 2003
4 16 (8.79%) Exchange Server 2007
5 13 (7.14%) SharePoint
6 6 (3.30%) IIS
7 4 (2.20%) Lync
7 4 (2.20%) SharePoint 2010
8 3 (1.65%) SharePoint 2013
8 3 (1.65%) IBM Notes
9 2 (1.10%) CMS
9 2 (1.10%) Blackberry Enterprise Server
9 2 (1.10%) Apache
9 2 (1.10%) nginx
9 2 (1.10%) Moodle
9 2 (1.10%) Drupal
9 2 (1.10%) WordPress
10 1 (0.55%) WorkSite
Applications
1 50 (27.47%) MS Excel
2 41 (22.53%) MS Office
3 3 (1.65%) Acrobat
Business Applications
1 1 (0.55%) SAP ERP
1 1 (0.55%) Oracle Payables
1 1 (0.55%) Magento
Cloud Services
1 7 (3.85%) Office 365
2 2 (1.10%) Microsoft Azure
3 1 (0.55%) Amazon AWS
Communications & Networking
1 36 (19.78%) LAN
2 35 (19.23%) DNS
3 34 (18.68%) TCP/IP
4 33 (18.13%) DHCP
4 33 (18.13%) WAN
5 31 (17.03%) VPN
6 23 (12.64%) Firewall
7 14 (7.69%) Wi-Fi
8 10 (5.49%) WLAN
9 7 (3.85%) VLAN
10 6 (3.30%) Wireless
11 5 (2.75%) ADSL
12 4 (2.20%) Ethernet
12 4 (2.20%) VoIP
13 3 (1.65%) Wireshark
13 3 (1.65%) Broadband
13 3 (1.65%) Internet
14 2 (1.10%) WEP
14 2 (1.10%) WPA
14 2 (1.10%) ISDN
Database & Business Intelligence
1 23 (12.64%) SQL Server
2 10 (5.49%) SQL Server 2008
2 10 (5.49%) SQL Server 2005
3 5 (2.75%) Crystal Reports
4 2 (1.10%) MySQL
5 1 (0.55%) SAP BW
5 1 (0.55%) InterBase
Development Applications
1 1 (0.55%) Eclipse
General
1 14 (7.69%) Finance
2 10 (5.49%) Law
3 7 (3.85%) Legal
4 5 (2.75%) Telecoms
5 4 (2.20%) Pharmaceutical
5 4 (2.20%) Retail
6 3 (1.65%) Advertising
7 2 (1.10%) Marketing
7 2 (1.10%) Billing
8 1 (0.55%) Aerospace
8 1 (0.55%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (1.65%) COM
1 3 (1.65%) XML
1 3 (1.65%) XSL
2 2 (1.10%) HTML
3 1 (0.55%) Web Services
3 1 (0.55%) EDI
Miscellaneous
1 14 (7.69%) NHS
1 14 (7.69%) Analytical Skills
2 6 (3.30%) Thin Client
2 6 (3.30%) Blackberry
2 6 (3.30%) Management Information System
2 6 (3.30%) Fat Client
3 5 (2.75%) iPhone
3 5 (2.75%) Computer Science
4 4 (2.20%) EPoS
5 3 (1.65%) Mathematics
5 3 (1.65%) Social Media
5 3 (1.65%) iPad
5 3 (1.65%) Client/Server
6 2 (1.10%) Open Source
7 1 (0.55%) Video Conferencing
7 1 (0.55%) FlexPod
7 1 (0.55%) Mobile Computing
Operating Systems
1 124 (68.13%) Windows
2 42 (23.08%) Windows XP
3 39 (21.43%) Windows 8
4 35 (19.23%) Windows 7
4 35 (19.23%) Windows Server 2008
5 33 (18.13%) Windows Server 2012
6 20 (10.99%) Windows Server 2003
7 16 (8.79%) Windows Vista
8 7 (3.85%) Android
9 5 (2.75%) Apple iOS
10 2 (1.10%) Linux
11 1 (0.55%) Windows Mobile
11 1 (0.55%) UNIX
Processes & Methodologies
1 39 (21.43%) ITIL
2 15 (8.24%) ERP
3 9 (4.95%) Problem Management
4 8 (4.40%) Change Management
5 7 (3.85%) Service Delivery
6 5 (2.75%) Document Management
6 5 (2.75%) Incident Management
6 5 (2.75%) Change Control
7 4 (2.20%) Service Management
7 4 (2.20%) Security Management
7 4 (2.20%) Infrastructure Management
8 3 (1.65%) Release Management
8 3 (1.65%) Business Development
8 3 (1.65%) PRINCE2
8 3 (1.65%) E-Commerce
8 3 (1.65%) CRM
8 3 (1.65%) Migration
9 2 (1.10%) ITSM
9 2 (1.10%) Benchmarking
9 2 (1.10%) Line Management
Programming Languages
1 20 (10.99%) SQL
2 6 (3.30%) VB
3 5 (2.75%) C#
4 4 (2.20%) PowerShell
5 2 (1.10%) PHP
5 2 (1.10%) Apex Code
6 1 (0.55%) C
6 1 (0.55%) C++
Qualifications
1 39 (21.43%) Microsoft Certification
2 21 (11.54%) MCSE
3 20 (10.99%) MCSA
3 20 (10.99%) MCP
4 19 (10.44%) Degree
5 8 (4.40%) MCTS
6 6 (3.30%) A+ Certification
6 6 (3.30%) HND
7 5 (2.75%) MCITP
7 5 (2.75%) Network+ Certification
8 4 (2.20%) CCNA
8 4 (2.20%) Cisco Certification
8 4 (2.20%) ITIL Foundation Certificate
9 3 (1.65%) MCDST
9 3 (1.65%) CCENT
10 2 (1.10%) HNC
10 2 (1.10%) ITIL Certification
10 2 (1.10%) GNVQ
10 2 (1.10%) NVQ Level 3
10 2 (1.10%) MOS
Quality Assurance & Compliance
1 13 (7.14%) SLA
2 2 (1.10%) ISO 9001
2 2 (1.10%) QA
System Software
1 99 (54.40%) Active Directory
2 25 (13.74%) Hyper-V
3 15 (8.24%) VMware Infrastructure
4 4 (2.20%) VMware Server
5 1 (0.55%) XenApp
5 1 (0.55%) vSphere
5 1 (0.55%) Firmware
5 1 (0.55%) Terminal Services
Systems Management
1 16 (8.79%) SCCM
2 8 (4.40%) Backup Exec
3 5 (2.75%) SCOM
Vendors
1 93 (51.10%) Microsoft
2 43 (23.63%) VMware
3 33 (18.13%) Citrix
4 18 (9.89%) Cisco
5 9 (4.95%) Dell
6 8 (4.40%) HP
7 7 (3.85%) Avaya
7 7 (3.85%) Apple
8 5 (2.75%) Oracle
9 4 (2.20%) NetApp
10 3 (1.65%) Draytek
10 3 (1.65%) SYSPRO
10 3 (1.65%) Symantec
10 3 (1.65%) Lotus
11 2 (1.10%) BT
11 2 (1.10%) Salesforce.com
11 2 (1.10%) McAfee
11 2 (1.10%) Adobe
11 2 (1.10%) ServiceNow
11 2 (1.10%) Mitel
Manchester, Lancashire
EPSN Workforce UK Ltd
Salary: From £18,000 to £25,000 per annum Plus Corp Bens
Posted: 2 days ago
Macclesfield, Cheshire
Opus IT Consulting
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Warrington, Cheshire
Senitor Associates
Salary: £34000 per annum
Posted: 2 days ago
Wilmslow
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 2 days ago
Altrincham, Cheshire
Curve IT Recruitment
Salary: £22000 - £25000 per annum + Benefits
Posted: 3 days ago
Blackburn, Lancashire
Acme
Posted: 5 days ago
Manchester, Lancashire
Actis Recruitment.
Salary: From £30,000 to £35,000 per annum + benefits
Posted: 5 days ago
St. Helens, Merseyside
Clayton Group
Salary: £17000 - £19000 per annum
Posted: 5 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 6 days ago
Manchester, Lancashire
Newton Blue
Salary: £28000 - £35000 per annum
Posted: 6 days ago
Chester
Applause IT Innovation
Salary: £20000 - £25000 per annum + Including Car Allowance +Bens
Posted: 9 days ago
Keswick
Recruitment Revolution Limited
Salary: £24,000 - £30,000
Posted: 10 days ago
Stockport
Applause IT Innovation
Salary: £26000 - £33000 per annum + flexi time
Posted: 14 days ago
Macclesfield
Shortlist Recruitment
Salary: £18000 - £20000 per annum
Posted: 17 days ago
Manchester, Cheshire, Lancashire, Greater...
Actis Recruitment Ltd
Salary: £15,000 to £18,000 + excellent bens (inc. free on site gym)
Posted: 27 days ago