The statistics below represent IT jobs advertised across the North West region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
IT Support
England / North West
Rank 131 136 142
Rank change year-on-year
+5 +6
Permanent jobs requiring an IT Support 127 100 122
As % of all permanent IT jobs located in the North West 2.14% 1.80% 1.82%
As % of the Job Titles category 2.21% 1.88% 1.88%
Number of salaries quoted 119 95 107
Median salary £24,500 £23,500 £24,000
Median salary % change year-on-year
+4.25% -2.08%
90% offered a salary of more than £19,000 £20,000 £18,500
10% offered a salary of more than £35,200 £33,100 £37,500
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5741 5330 6491
As % of all permanent IT jobs located in the North West 96.60% 95.97% 96.81%
Number of salaries quoted 4846 4484 5544
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

IT Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 18 January 2017.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -4 71 £25,000 +13.63% 15
Cheshire +16 31 £22,000 -
Lancashire -5 15 £25,000 +4.16% 3
Merseyside -15 6 £23,000 -23.33% 4
Cumbria +6 4 £28,500 -6.55% 1
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 18 January 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support in the job title.

1 167 (76.26%) Windows
2 117 (53.42%) Active Directory
3 98 (44.75%) Microsoft
4 84 (38.36%) VMware
5 78 (35.62%) Windows Server
6 56 (25.57%) Windows Server 2008
7 52 (23.74%) MS Excel
8 51 (23.29%) ITIL
9 49 (22.37%) MS Office
10 48 (21.92%) SQL
10 48 (21.92%) MS Exchange
10 48 (21.92%) Windows Server 2012
11 47 (21.46%) Windows 7
12 46 (21.00%) Cisco
13 44 (20.09%) DNS
13 44 (20.09%) Linux
13 44 (20.09%) VMware Infrastructure
14 43 (19.63%) Hyper-V
15 42 (19.18%) Office 365
16 40 (18.26%) DHCP
17 39 (17.81%) SharePoint
18 37 (16.89%) WAN
19 36 (16.44%) LAN
19 36 (16.44%) SQL Server
20 35 (15.98%) Firewall
21 34 (15.53%) Windows 8
22 31 (14.16%) Exchange Server 2010
22 31 (14.16%) TCP/IP
23 30 (13.70%) SLA
23 30 (13.70%) Exchange Server 2013

IT Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (21.92%) MS Exchange
2 39 (17.81%) SharePoint
3 31 (14.16%) Exchange Server 2010
4 30 (13.70%) Exchange Server 2013
5 11 (5.02%) Skype for Business
6 10 (4.57%) SharePoint 2013
7 2 (0.91%) Exchange Server 2003
7 2 (0.91%) WebSphere
8 1 (0.46%) Apache
8 1 (0.46%) Exchange Server 2007
8 1 (0.46%) GroupWise
8 1 (0.46%) Tomcat
Applications
1 52 (23.74%) MS Excel
2 49 (22.37%) MS Office
3 1 (0.46%) Spreadsheet
Business Applications
1 5 (2.28%) Line 50
1 5 (2.28%) Sage X3
2 1 (0.46%) Dynamics CRM
2 1 (0.46%) Dynamics NAV
2 1 (0.46%) Magento
2 1 (0.46%) Oracle 11i
2 1 (0.46%) Sage 200
Cloud Services
1 42 (19.18%) Office 365
2 5 (2.28%) OneDrive
3 4 (1.83%) Amazon AWS
3 4 (1.83%) Basecamp
3 4 (1.83%) Microsoft Azure
3 4 (1.83%) Mimecast
4 3 (1.37%) SaaS
5 2 (0.91%) Cloud Computing
Communications & Networking
1 44 (20.09%) DNS
2 40 (18.26%) DHCP
3 37 (16.89%) WAN
4 36 (16.44%) LAN
5 35 (15.98%) Firewall
6 31 (14.16%) TCP/IP
7 25 (11.42%) VPN
8 22 (10.05%) VLAN
9 18 (8.22%) Wi-Fi
10 17 (7.76%) VoIP
11 14 (6.39%) Wireless
12 10 (4.57%) WLAN
13 9 (4.11%) Internet
13 9 (4.11%) Skype
14 8 (3.65%) SAN
15 7 (3.20%) Cisco IOS
16 6 (2.74%) Cisco ASA
17 5 (2.28%) Remote Desktop
18 4 (1.83%) BIG-IP
18 4 (1.83%) Network Security
Database & Business Intelligence
1 36 (16.44%) SQL Server
2 9 (4.11%) Oracle Database
3 7 (3.20%) Oracle Database 11g
4 5 (2.28%) Power BI
5 4 (1.83%) SQL Server Analysis Services
5 4 (1.83%) SQL Server Reporting Services
6 2 (0.91%) SQL Server 2008
7 1 (0.46%) Data Mining
7 1 (0.46%) MySQL
7 1 (0.46%) SQL Server 2012
7 1 (0.46%) SQL Server 2014
Development Applications
1 4 (1.83%) Bugzilla
1 4 (1.83%) Jenkins
1 4 (1.83%) JIRA
2 1 (0.46%) Team Foundation Server
General
1 18 (8.22%) Finance
1 18 (8.22%) Telecoms
2 9 (4.11%) Legal
2 9 (4.11%) Manufacturing
3 7 (3.20%) Law
3 7 (3.20%) Retail
4 6 (2.74%) Banking
5 4 (1.83%) Back Office
6 3 (1.37%) Electronics
7 2 (0.91%) Automotive
8 1 (0.46%) Advertising
8 1 (0.46%) Aerospace
8 1 (0.46%) Front Office
8 1 (0.46%) Marketing
Libraries, Frameworks & Software Standards
1 4 (1.83%) Web Services
2 3 (1.37%) .NET
3 1 (0.46%) .NET Framework
3 1 (0.46%) ASP.NET
3 1 (0.46%) EDI
3 1 (0.46%) JSP
3 1 (0.46%) SOAP
Miscellaneous
1 18 (8.22%) Analytical Skills
2 12 (5.48%) Driving Licence
3 11 (5.02%) iPad
4 10 (4.57%) Fat Client
4 10 (4.57%) Thin Client
5 7 (3.20%) Mobile Computing
6 5 (2.28%) Management Information System
7 4 (1.83%) CCTV
7 4 (1.83%) Data Extraction
8 2 (0.91%) EMC VNX
8 2 (0.91%) iPhone
8 2 (0.91%) NHS
9 1 (0.46%) Computer Science
9 1 (0.46%) Data Centre
9 1 (0.46%) EPoS
9 1 (0.46%) Mathematics
9 1 (0.46%) Replication
Operating Systems
1 167 (76.26%) Windows
2 78 (35.62%) Windows Server
3 56 (25.57%) Windows Server 2008
4 48 (21.92%) Windows Server 2012
5 47 (21.46%) Windows 7
6 44 (20.09%) Linux
7 34 (15.53%) Windows 8
8 26 (11.87%) Unix
9 20 (9.13%) Windows Server 2003
10 12 (5.48%) Windows XP
11 11 (5.02%) Mac OS X
12 10 (4.57%) Windows 10
13 7 (3.20%) AIX
13 7 (3.20%) Android
13 7 (3.20%) Solaris
14 6 (2.74%) Apple iOS
15 4 (1.83%) Red Hat Enterprise Linux
16 2 (0.91%) HPUX
17 1 (0.46%) CentOS
17 1 (0.46%) Mac OS
Processes & Methodologies
1 51 (23.29%) ITIL
2 18 (8.22%) Disaster Recovery
3 17 (7.76%) Project Management
4 13 (5.94%) Service Management
5 10 (4.57%) Change Management
5 10 (4.57%) CRM
6 9 (4.11%) Service Delivery
7 8 (3.65%) Case Management
7 8 (3.65%) Problem Management
7 8 (3.65%) Validation
7 8 (3.65%) WFM
8 7 (3.20%) PRINCE2
9 6 (2.74%) Asset Management
9 6 (2.74%) Business Continuity
9 6 (2.74%) E-Commerce
10 4 (1.83%) ERP
10 4 (1.83%) Information Security
10 4 (1.83%) Issue Tracking
10 4 (1.83%) Network Design
10 4 (1.83%) Virtual Environments
Programming Languages
1 48 (21.92%) SQL
2 11 (5.02%) PowerShell
3 2 (0.91%) PHP
4 1 (0.46%) C#
4 1 (0.46%) C++
4 1 (0.46%) T-SQL
4 1 (0.46%) VBA
Qualifications
1 29 (13.24%) Microsoft Certification
2 24 (10.96%) MCP
3 23 (10.50%) MCSE
4 18 (8.22%) MCSA
5 16 (7.31%) MCITP
6 10 (4.57%) Cisco Certification
7 7 (3.20%) Degree
8 5 (2.28%) CCNA
8 5 (2.28%) MCTS
8 5 (2.28%) VMware Certified Professional (VCP)
9 4 (1.83%) DBS Check
10 3 (1.37%) PMI Certification
10 3 (1.37%) PMP
11 2 (0.91%) A+ Certification
11 2 (0.91%) SC Cleared
11 2 (0.91%) Security Cleared
12 1 (0.46%) CCNP
12 1 (0.46%) PRINCE2 Certification
12 1 (0.46%) RHCT
Quality Assurance & Compliance
1 30 (13.70%) SLA
2 2 (0.91%) ISO/IEC 27001
System Software
1 117 (53.42%) Active Directory
2 44 (20.09%) VMware Infrastructure
3 43 (19.63%) Hyper-V
4 10 (4.57%) vSphere
5 7 (3.20%) XenApp
6 3 (1.37%) Virtual Servers
7 1 (0.46%) Microsoft Virtual Server
7 1 (0.46%) NDS
7 1 (0.46%) NetIQ eDirectory
7 1 (0.46%) XenDesktop
7 1 (0.46%) XenServer
Systems Management
1 8 (3.65%) Backup Exec
2 6 (2.74%) AirWatch
3 5 (2.28%) McAfee ePO
3 5 (2.28%) PaperCut
3 5 (2.28%) SCCM
4 4 (1.83%) HP SIM
4 4 (1.83%) Norton AntiVirus
4 4 (1.83%) WSUS
5 2 (0.91%) SCOM
6 1 (0.46%) SCOrch
6 1 (0.46%) SCVMM
6 1 (0.46%) WhatsUp Gold
Vendors
1 98 (44.75%) Microsoft
2 84 (38.36%) VMware
3 46 (21.00%) Cisco
4 23 (10.50%) Citrix
5 17 (7.76%) Intel Security
6 13 (5.94%) HP
7 12 (5.48%) Apple
7 12 (5.48%) Dell
8 11 (5.02%) Intel
8 11 (5.02%) Oracle
8 11 (5.02%) Veeam
9 10 (4.57%) Sage
9 10 (4.57%) Symantec
10 5 (2.28%) Siemens
10 5 (2.28%) Sophos
11 4 (1.83%) Draytek
11 4 (1.83%) F5
11 4 (1.83%) Fortinet
11 4 (1.83%) Kaspersky
11 4 (1.83%) SonicWALL
Lytham St. Annes, Lancashire
Oscar
Salary: £20000 - £24000 per annum
Posted: 11 hours ago
Wigan, Lancashire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 20 hours ago
Salford, Lancashire
Randstad Technologies
Salary: £20000 - £22000 per annum + Gym, Bonus, Pension
Posted: Yesterday
Stockport, Cheshire
Capita Resourcing - IT Resourcing
Salary: £16000 - £18000 per annum + Benefits
Posted: 17 hours ago
Birkenhead, Merseyside
Sanderson
Salary: £18000.00 - £25000.00 per annum
Posted: Yesterday
Liverpool, Merseyside
Itecco
Salary: £20000 - £23000 per annum
Posted: 2 days ago
St. Helens, Merseyside
Ascent People Ltd
Salary: £18000 - £23000 per annum + Benefits + Bonus
Posted: Yesterday
Preston, Lancashire
Actis Recruitment.
Salary: From £20,000 to £25,000 per annum + excellent benefits package
Posted: 6 days ago
Manchester, Lancashire
Ascent People Ltd
Salary: £40000 - £45000 per annum + Benefits + Bonus
Posted: 14 hours ago
Chorley, Lancashire
Verticality Ltd
Salary: to £25k DOE + Extensive benefits
Posted: 5 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 5 days ago
Oldham, Lancashire
Applause IT Innovation
Salary: £22000 - £27000 per annum + bens
Posted: 6 days ago
Stockport, Cheshire
Ascent People Ltd
Salary: £20000 - £23000 per annum + Bonus + Benefits
Posted: 6 days ago
Cheadle, Cheshire
Recital Consulting
Salary: £20000 - £27000 Per Annum
Posted: 6 days ago
Wirral
Recruitment Genius Ltd
Salary: £25000 - £30000 per annum
Posted: 14 days ago
Rochdale
Recruitment Genius Ltd
Salary: £33867 - £41653 per annum
Posted: 15 days ago
Manchester, North West
Freshfields Bruckhaus Deringer
Posted: 19 days ago
Manchester, Lancashire
Mortimer Spinks
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Manchester
Bluetown Online LTD
Salary: £22714 per annum
Posted: 10 days ago
Greater Manchester
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 7 days ago
Altrincham
Applause IT Ltd
Salary: £19000 - £26000 per annum + Pension, Medical, Dental
Posted: 13 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 8 days ago