The table below looks at the statistics for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 196 198 202
Rank change year-on-year
+2 +4
Permanent jobs requiring an IT Support 67 44 50
As % of all permanent IT jobs located in the North West 0.89% 0.65% 0.70%
As % of the Job Titles category 0.95% 0.69% 0.73%
Number of salaries quoted 60 42 48
Average salary £21,500 £23,250 £22,250
Average salary % change year-on-year
-7.52% +4.49%
90% offered a salary of more than £17,700 £18,000 £17,000
10% offered a salary of more than £27,500 £30,000 £27,500
UK excluding London average salary £25,000 £23,000 £25,000
% change year-on-year
+8.69% -8.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
7087 6412 6868
As % of all permanent IT jobs located in the North West 94.18% 94.47% 96.62%
Number of salaries quoted 5970 5501 5910
Average salary £38,500 £36,500 £35,000
Average salary % change year-on-year
+5.47% +4.28%
90% offered a salary of more than £23,500 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 24 October 2014.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +8 39 £22,500 -10.00% 11
Cheshire -3 23 £20,500 -10.86% 5
Merseyside +15 6 £20,500 -1.20% 2
Lancashire 0 2 £21,000 +16.66% 3
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 24 October 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 113 (71.07%) Windows
2 72 (45.28%) Microsoft
3 61 (38.36%) MS Office
4 59 (37.11%) Active Directory
5 48 (30.19%) MS Excel
6 47 (29.56%) TCP/IP
6 47 (29.56%) Windows Server 2008
7 44 (27.67%) MS Exchange
8 38 (23.90%) Windows 7
9 32 (20.13%) Windows Server 2012
10 28 (17.61%) VMware
11 27 (16.98%) VPN
12 26 (16.35%) DNS
13 25 (15.72%) Windows Server 2003
14 24 (15.09%) SQL
15 23 (14.47%) SQL Server
16 20 (12.58%) Linux
17 19 (11.95%) Windows XP
18 18 (11.32%) SLA
18 18 (11.32%) ITIL
18 18 (11.32%) IIS
18 18 (11.32%) Firewall
18 18 (11.32%) VMware Infrastructure
19 17 (10.69%) Exchange Server 2007
19 17 (10.69%) Internet
19 17 (10.69%) Microsoft Certification
20 16 (10.06%) LAN
20 16 (10.06%) UNIX
20 16 (10.06%) Hyper-V
21 15 (9.43%) Windows 8

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 24 October 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (27.67%) MS Exchange
2 18 (11.32%) IIS
3 17 (10.69%) Exchange Server 2007
4 10 (6.29%) Exchange Server 2010
5 9 (5.66%) SharePoint
6 6 (3.77%) Lync
7 4 (2.52%) Office Communications Server
8 3 (1.89%) Blackberry Enterprise Server
8 3 (1.89%) IBM Notes
8 3 (1.89%) Exchange Server 2013
9 2 (1.26%) Confluence
9 2 (1.26%) CICS
9 2 (1.26%) Exchange Server 2003
10 1 (0.63%) MS Project Server
10 1 (0.63%) Zimbra
10 1 (0.63%) GroupWise
Applications
1 61 (38.36%) MS Office
2 48 (30.19%) MS Excel
3 2 (1.26%) MS PowerPoint
Business Applications
1 2 (1.26%) SAP ERP
2 1 (0.63%) Sage 200
2 1 (0.63%) Dynamics NAV
2 1 (0.63%) Dynamics CRM
2 1 (0.63%) Bond Adapt
Cloud Services
1 10 (6.29%) Office 365
2 2 (1.26%) Route 53
2 2 (1.26%) Amazon ELB
3 1 (0.63%) Cloud Computing
3 1 (0.63%) Amazon AWS
3 1 (0.63%) SaaS
Communications & Networking
1 47 (29.56%) TCP/IP
2 27 (16.98%) VPN
3 26 (16.35%) DNS
4 18 (11.32%) Firewall
5 17 (10.69%) Internet
6 16 (10.06%) LAN
7 15 (9.43%) WAN
7 15 (9.43%) DHCP
7 15 (9.43%) SAN
8 7 (4.40%) NAS
9 6 (3.77%) VoIP
10 3 (1.89%) Wi-Fi
11 2 (1.26%) Asterisk PBX
12 1 (0.63%) ADSL
12 1 (0.63%) VLAN
12 1 (0.63%) MPLS
12 1 (0.63%) FTP
Database & Business Intelligence
1 23 (14.47%) SQL Server
2 7 (4.40%) Relational Database
3 5 (3.14%) SQL Server 2008
4 4 (2.52%) SQL Server 2005
5 3 (1.89%) Crystal Reports
6 2 (1.26%) SAP BW
7 1 (0.63%) SQL Server Reporting Services
7 1 (0.63%) SQL Server Integration Services
7 1 (0.63%) SQL Server Analysis Services
7 1 (0.63%) Oracle Reports
7 1 (0.63%) OLAP
7 1 (0.63%) MySQL
Development Applications
1 3 (1.89%) SQL Server Management Studio (SSMS)
2 2 (1.26%) JIRA
General
1 12 (7.55%) Finance
2 7 (4.40%) Legal
3 4 (2.52%) Manufacturing
3 4 (2.52%) Back Office
4 3 (1.89%) Law
5 1 (0.63%) Advertising
5 1 (0.63%) Retail
5 1 (0.63%) Marketing
5 1 (0.63%) German Language
Libraries, Frameworks & Software Standards
1 2 (1.26%) ATL
1 2 (1.26%) EDIFACT
2 1 (0.63%) HTML
2 1 (0.63%) .NET
2 1 (0.63%) SOAP
2 1 (0.63%) Web Services
2 1 (0.63%) EDI
2 1 (0.63%) X-Windows
Miscellaneous
1 8 (5.03%) Analytical Skills
2 6 (3.77%) iPhone
2 6 (3.77%) Blackberry
3 5 (3.14%) Management Information System
3 5 (3.14%) Clustering
4 2 (1.26%) Mainframe
4 2 (1.26%) IBM Mainframe
4 2 (1.26%) User Experience
5 1 (0.63%) EqualLogic
5 1 (0.63%) Mobile App
5 1 (0.63%) IVR
5 1 (0.63%) Fat Client
5 1 (0.63%) LIMS
5 1 (0.63%) NHS
5 1 (0.63%) Thin Client
Operating Systems
1 113 (71.07%) Windows
2 47 (29.56%) Windows Server 2008
3 38 (23.90%) Windows 7
4 32 (20.13%) Windows Server 2012
5 25 (15.72%) Windows Server 2003
6 20 (12.58%) Linux
7 19 (11.95%) Windows XP
8 16 (10.06%) UNIX
9 15 (9.43%) Windows 8
10 5 (3.14%) Windows 2000 Server
10 5 (3.14%) Windows Vista
11 3 (1.89%) Android
12 2 (1.26%) Mac OS X
12 2 (1.26%) CentOS
13 1 (0.63%) Mac OS
13 1 (0.63%) Windows Mobile
Processes & Methodologies
1 18 (11.32%) ITIL
2 8 (5.03%) ERP
3 7 (4.40%) CRM
4 6 (3.77%) Project Management
4 6 (3.77%) Disaster Recovery
4 6 (3.77%) Incident Management
5 5 (3.14%) Problem Management
5 5 (3.14%) Continuous Improvement
5 5 (3.14%) Change Control
6 4 (2.52%) Change Management
6 4 (2.52%) Time Management
6 4 (2.52%) Business Analysis
7 3 (1.89%) Service Delivery
8 2 (1.26%) Business Intelligence
8 2 (1.26%) Migration
8 2 (1.26%) Analytics
9 1 (0.63%) Infrastructure Management
9 1 (0.63%) Service Desk Management
9 1 (0.63%) Line Management
9 1 (0.63%) Software Testing
Programming Languages
1 24 (15.09%) SQL
2 2 (1.26%) VB
2 2 (1.26%) JCL
3 1 (0.63%) PowerShell
3 1 (0.63%) VBA
3 1 (0.63%) C#
3 1 (0.63%) PHP
3 1 (0.63%) PL/SQL
Qualifications
1 17 (10.69%) Microsoft Certification
2 15 (9.43%) MCP
3 13 (8.18%) MCSE
4 12 (7.55%) MCTS
4 12 (7.55%) MCITP
4 12 (7.55%) Degree
5 11 (6.92%) MCSA
6 4 (2.52%) A+ Certification
7 3 (1.89%) CCNA
7 3 (1.89%) Cisco Certification
8 1 (0.63%) HND
8 1 (0.63%) CCIE
8 1 (0.63%) CCNP
8 1 (0.63%) ITIL Certification
8 1 (0.63%) MCPD
Quality Assurance & Compliance
1 18 (11.32%) SLA
2 2 (1.26%) Sarbanes-Oxley
3 1 (0.63%) PCI DSS
3 1 (0.63%) ISO 9000
System Software
1 59 (37.11%) Active Directory
2 18 (11.32%) VMware Infrastructure
3 16 (10.06%) Hyper-V
4 5 (3.14%) VMware ESX
4 5 (3.14%) vSphere
5 3 (1.89%) XenApp
6 2 (1.26%) XenDesktop
7 1 (0.63%) VMware ESXi
7 1 (0.63%) Microsoft Virtual Server
Systems Management
1 6 (3.77%) SCCM
2 3 (1.89%) DameWare
3 2 (1.26%) CA Wily
3 2 (1.26%) CA Spectrum
4 1 (0.63%) Backup Exec
Vendors
1 72 (45.28%) Microsoft
2 28 (17.61%) VMware
3 12 (7.55%) Cisco
4 10 (6.29%) Citrix
5 7 (4.40%) Apple
6 6 (3.77%) Dell
7 5 (3.14%) SAP
7 5 (3.14%) Avaya
8 4 (2.52%) EMC
8 4 (2.52%) Salesforce.com
9 3 (1.89%) Symantec
9 3 (1.89%) Capita
9 3 (1.89%) HP
9 3 (1.89%) Lotus
10 2 (1.26%) Oracle
10 2 (1.26%) Sage
10 2 (1.26%) Juniper
10 2 (1.26%) CA
10 2 (1.26%) IBM
10 2 (1.26%) Teradata
Rochdale, Lancashire
Connectus
Salary: £20000 - £26000 per annum
Posted: 16 hours ago
Preston
Mint Recruitment Solutions
Salary: £18000 - £25000 per annum
Posted: 20 hours ago
Oldham, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Superb Benefits
Posted: Yesterday
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
Manchester, Lancashire
Roc Search
Salary: £22000 per annum
Posted: Yesterday
Macclesfield, Cheshire
Senitor Associates
Salary: £26000 per annum
Posted: Yesterday
Bolton, Lancashire
Greywood Associates Limited
Salary: £30000 - £32000 per annum + bens
Posted: 3 days ago
Chester, Cheshire
Senitor Associates
Salary: £21000 per annum
Posted: 3 days ago
Preston, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Greater Manchester
CV Screen Ltd
Salary: Up to £25k plus benefits
Posted: 3 days ago
Cheshire
Roc Search
Salary: £17000 - £20000 per annum
Posted: 4 days ago
Accrington, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum
Posted: 4 days ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum
Posted: 6 days ago
Bolton, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £23000 per annum
Posted: 6 days ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Manchester
Applause IT Innovation
Salary: £16000 - £20000 per annum + Great Benefits + Training
Posted: 9 days ago
Manchester
Spectrum IT
Salary: £25000 - £30000 per annum
Posted: 10 days ago
Merseyside
Hays IT - Uk Posting account
Salary: £18000.00 - £23000.00 per annum
Posted: 15 days ago
Bury
Net Recruit.co.uk Ltd
Salary: Competitive Salary
Posted: 16 days ago
North West England
Nigel Frank International Limited - Newcastle
Salary: £25000 per annum + Benefits (CAR)
Posted: 17 days ago