The statistics below represent IT jobs advertised across the North West region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
IT Support
Rank 122 137 158
Rank change year-on-year
+15 +21
Permanent jobs requiring an IT Support 121 120 100
As % of all permanent IT jobs located in the North West 2.14% 1.87% 1.43%
As % of the Job Titles category 2.20% 1.94% 1.47%
Number of salaries quoted 106 107 85
Median salary £24,750 £24,690 £23,000
Median salary % change year-on-year
+0.24% +7.34%
90% offered a salary of more than £18,000 £19,000 £18,000
10% offered a salary of more than £36,750 £30,157 £33,300
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5491 6185 6810
As % of all permanent IT jobs located in the North West 97.03% 96.63% 97.06%
Number of salaries quoted 4672 4936 5468
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £24,500 £24,690 £24,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 5 May 2016.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -4 47 £26,500 +6.00% 11
Cheshire +24 35 £23,500 -6.00% 6
Merseyside +22 18 £27,500 +25.00% 9
Cumbria +5 12 £22,500 -8.86%
Lancashire -4 9 £22,000 -12.00% 1
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 5 May 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support in the job title.

1 171 (74.35%) Windows
2 120 (52.17%) Active Directory
3 112 (48.70%) Microsoft
4 92 (40.00%) Windows Server
5 82 (35.65%) MS Exchange
6 75 (32.61%) Windows Server 2008
7 69 (30.00%) Windows 7
8 67 (29.13%) VMware
9 60 (26.09%) MS Office
10 59 (25.65%) ITIL
11 55 (23.91%) MS Excel
12 48 (20.87%) DNS
12 48 (20.87%) Windows Server 2012
13 46 (20.00%) DHCP
14 44 (19.13%) Windows XP
15 43 (18.70%) TCP/IP
15 43 (18.70%) Exchange Server 2010
16 40 (17.39%) LAN
16 40 (17.39%) Cisco
17 38 (16.52%) Citrix
17 38 (16.52%) Microsoft Certification
18 37 (16.09%) VPN
19 34 (14.78%) WAN
19 34 (14.78%) Windows Server 2003
19 34 (14.78%) VMware Infrastructure
20 32 (13.91%) MCP
21 31 (13.48%) Hyper-V
21 31 (13.48%) Exchange Server 2013
22 30 (13.04%) SQL
22 30 (13.04%) SLA

IT Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (35.65%) MS Exchange
2 43 (18.70%) Exchange Server 2010
3 31 (13.48%) Exchange Server 2013
4 19 (8.26%) SharePoint
5 11 (4.78%) SharePoint 2013
6 8 (3.48%) Exchange Server 2007
6 8 (3.48%) Skype for Business
7 6 (2.61%) Apache
8 5 (2.17%) nginx
9 4 (1.74%) IBM Notes
10 2 (0.87%) Exchange Server 2003
10 2 (0.87%) IIS
11 1 (0.43%) CMS
11 1 (0.43%) Confluence
11 1 (0.43%) Tomcat
Applications
1 60 (26.09%) MS Office
2 55 (23.91%) MS Excel
3 2 (0.87%) AutoCAD
3 2 (0.87%) MS PowerPoint
3 2 (0.87%) MS Visio
4 1 (0.43%) Photoshop
4 1 (0.43%) Spreadsheet
Business Applications
1 1 (0.43%) Dynamics CRM
Cloud Services
1 14 (6.09%) Office 365
2 5 (2.17%) Amazon AWS
3 2 (0.87%) GitHub
3 2 (0.87%) Microsoft Azure
4 1 (0.43%) Trello
Communications & Networking
1 48 (20.87%) DNS
2 46 (20.00%) DHCP
3 43 (18.70%) TCP/IP
4 40 (17.39%) LAN
5 37 (16.09%) VPN
6 34 (14.78%) WAN
7 25 (10.87%) Firewall
8 16 (6.96%) Wi-Fi
9 13 (5.65%) VoIP
10 11 (4.78%) FTP
11 8 (3.48%) Wireless
12 7 (3.04%) VLAN
13 6 (2.61%) SAN
14 5 (2.17%) Internet
15 4 (1.74%) MRTG
16 3 (1.30%) WLAN
17 2 (0.87%) ADSL
17 2 (0.87%) Remote Desktop
17 2 (0.87%) SMTP
18 1 (0.43%) PABX
Database & Business Intelligence
1 26 (11.30%) SQL Server
2 5 (2.17%) PostgreSQL
2 5 (2.17%) SQL Server 2008
3 4 (1.74%) Relational Database
4 3 (1.30%) SQL Server 2012
5 2 (0.87%) Oracle Database
5 2 (0.87%) Oracle Database 11g
6 1 (0.43%) MySQL
Development Applications
1 2 (0.87%) VSS/SourceSafe
2 1 (0.43%) Ant
2 1 (0.43%) Apache Continuum
2 1 (0.43%) Git (software)
2 1 (0.43%) Jenkins
2 1 (0.43%) JIRA
2 1 (0.43%) Maven
2 1 (0.43%) Subversion
2 1 (0.43%) Visual Studio
General
1 20 (8.70%) Finance
2 9 (3.91%) Manufacturing
3 8 (3.48%) Retail
3 8 (3.48%) Telecoms
4 4 (1.74%) Automotive
4 4 (1.74%) Law
4 4 (1.74%) Pharmaceutical
5 3 (1.30%) Legal
6 2 (0.87%) Back Office
7 1 (0.43%) Advertising
7 1 (0.43%) Music Industry
Libraries, Frameworks & Software Standards
1 8 (3.48%) Web Services
2 5 (2.17%) .NET
3 4 (1.74%) .NET Framework
3 4 (1.74%) LAPP Stack
4 2 (0.87%) HTML
5 1 (0.43%) Ajax
5 1 (0.43%) AngularJS
5 1 (0.43%) ASP.NET
5 1 (0.43%) ASP.NET MVC
5 1 (0.43%) ASP.NET MVC 3
5 1 (0.43%) CSS
5 1 (0.43%) jQuery
5 1 (0.43%) JSON
5 1 (0.43%) Razor View Engine
Miscellaneous
1 18 (7.83%) Analytical Skills
2 13 (5.65%) Driving Licence
3 8 (3.48%) Client/Server
4 7 (3.04%) Blackberry
4 7 (3.04%) Fat Client
4 7 (3.04%) Thin Client
5 5 (2.17%) EPoS
5 5 (2.17%) Management Information System
6 4 (1.74%) Enterprise Software
6 4 (1.74%) Mobile Computing
6 4 (1.74%) Statistics
7 3 (1.30%) iPhone
7 3 (1.30%) Replication
8 2 (0.87%) Life Science
8 2 (0.87%) Video Conferencing
9 1 (0.43%) Clustering
9 1 (0.43%) Computer Science
9 1 (0.43%) Data Extraction
9 1 (0.43%) Handset
9 1 (0.43%) Smartphone
Operating Systems
1 171 (74.35%) Windows
2 92 (40.00%) Windows Server
3 75 (32.61%) Windows Server 2008
4 69 (30.00%) Windows 7
5 48 (20.87%) Windows Server 2012
6 44 (19.13%) Windows XP
7 34 (14.78%) Windows Server 2003
8 26 (11.30%) Windows 8
9 19 (8.26%) Linux
10 11 (4.78%) Unix
11 10 (4.35%) Android
12 8 (3.48%) Apple iOS
13 5 (2.17%) CentOS
13 5 (2.17%) Windows 10
14 4 (1.74%) Debian
14 4 (1.74%) Red Hat Enterprise Linux
15 3 (1.30%) AIX
15 3 (1.30%) Mac OS X
16 2 (0.87%) Mac OS
16 2 (0.87%) Solaris
Processes & Methodologies
1 59 (25.65%) ITIL
2 19 (8.26%) Continuous Improvement
3 14 (6.09%) Process Improvement
4 12 (5.22%) Line Management
5 11 (4.78%) Disaster Recovery
5 11 (4.78%) Problem Management
5 11 (4.78%) Service Delivery
5 11 (4.78%) Service Management
6 5 (2.17%) Coaching
6 5 (2.17%) ERP
6 5 (2.17%) Information Security
6 5 (2.17%) ITIL V3
6 5 (2.17%) Portfolio Management
7 4 (1.74%) BPR
7 4 (1.74%) Configuration Management
7 4 (1.74%) CRM
7 4 (1.74%) Incident Management
7 4 (1.74%) ITSM
7 4 (1.74%) Mentoring
8 3 (1.30%) Change Management
Programming Languages
1 30 (13.04%) SQL
2 4 (1.74%) Bash Shell
2 4 (1.74%) C++
2 4 (1.74%) Perl
2 4 (1.74%) PHP
2 4 (1.74%) Python
2 4 (1.74%) Ruby
3 3 (1.30%) C#
3 3 (1.30%) Java
3 3 (1.30%) PowerShell
4 2 (0.87%) C
4 2 (0.87%) T-SQL
5 1 (0.43%) Apex Code
5 1 (0.43%) JavaScript
Qualifications
1 38 (16.52%) Microsoft Certification
2 32 (13.91%) MCP
3 23 (10.00%) MCSE
4 22 (9.57%) MCITP
5 21 (9.13%) MCSA
6 20 (8.70%) CCNA
6 20 (8.70%) Cisco Certification
6 20 (8.70%) Degree
6 20 (8.70%) MCTS
7 10 (4.35%) ITIL Certification
8 5 (2.17%) A+ Certification
9 4 (1.74%) VMware Certified Professional (VCP)
10 3 (1.30%) Citrix Certification
10 3 (1.30%) Network+ Certification
11 2 (0.87%) CCNP
11 2 (0.87%) HND
12 1 (0.43%) CCA
12 1 (0.43%) CCIE
12 1 (0.43%) DBS Check
12 1 (0.43%) Security Cleared
Quality Assurance & Compliance
1 30 (13.04%) SLA
2 6 (2.61%) QA
3 1 (0.43%) SNOMED CT
System Software
1 120 (52.17%) Active Directory
2 34 (14.78%) VMware Infrastructure
3 31 (13.48%) Hyper-V
4 9 (3.91%) XenDesktop
5 7 (3.04%) Terminal Services
5 7 (3.04%) XenApp
6 5 (2.17%) vSphere
7 4 (1.74%) Squid
7 4 (1.74%) Varnish
8 3 (1.30%) VMware ESXi
9 1 (0.43%) VMware ESX
Systems Management
1 16 (6.96%) SCCM
2 7 (3.04%) SCOM
3 4 (1.74%) Munin
3 4 (1.74%) Nagios
3 4 (1.74%) Puppet
3 4 (1.74%) Zenoss
4 3 (1.30%) AirWatch
5 2 (0.87%) Backup Exec
6 1 (0.43%) Ansible
6 1 (0.43%) HP SIM
6 1 (0.43%) McAfee ePO
6 1 (0.43%) Norton AntiVirus
6 1 (0.43%) Symantec Enterprise Vault
6 1 (0.43%) WhatsUp Gold
6 1 (0.43%) WSUS
Vendors
1 112 (48.70%) Microsoft
2 67 (29.13%) VMware
3 40 (17.39%) Cisco
4 38 (16.52%) Citrix
5 18 (7.83%) Dell
6 12 (5.22%) HP
7 7 (3.04%) Intel
7 7 (3.04%) Intel Security
7 7 (3.04%) Symantec
7 7 (3.04%) SYSPRO
8 6 (2.61%) Remedy
8 6 (2.61%) SolarWinds
9 5 (2.17%) Avaya
10 4 (1.74%) Apple
10 4 (1.74%) F5
10 4 (1.74%) Lotus
10 4 (1.74%) NetApp
10 4 (1.74%) SaltStack
10 4 (1.74%) Sophos
10 4 (1.74%) WatchGuard
Salford, Lancashire
Premier IT
Posted: 14 hours ago
Liverpool, Merseyside
Oscar
Salary: £18000 - £22000 per annum + benefits
Posted: 15 hours ago
Warrington, Cheshire
Oscar
Salary: £18000 - £26000 per annum + benefits
Posted: 18 hours ago
Crewe, Cheshire
Spring Technology
Salary: £33000 - £37000 per annum
Posted: 18 hours ago
Heywood, Lancashire
Oscar
Salary: £20000 - £25000 per annum + benefits
Posted: 18 hours ago
Bury, Lancashire
4it Recruitment Ltd
Salary: From £30,000 to £35,000 per annum 23 days holiday, free parking
Posted: 22 hours ago
Birkenhead, Merseyside
Sanderson
Salary: £18000.00 - £25000.00 per annum
Posted: 22 hours ago
Liverpool
Networx
Salary: £Competitive Salary
Posted: 22 hours ago
Liverpool, Merseyside
Circle Recruitment
Salary: £20000 - £22000 per annum + Package
Posted: 22 hours ago
Salford, Lancashire
Oscar
Salary: £25000 - £30000 per annum + benefits
Posted: Yesterday
Macclesfield, Cheshire
Senitor Associates
Salary: £18000 per annum + training, vendor certification
Posted: Yesterday
Merseyside
Oscar
Salary: £18000 - £24000 per annum + Company Car, Petrol Card, Benefits
Posted: Yesterday
Bury, Lancashire
Oscar
Salary: £20000 - £25000 per annum
Posted: Yesterday
Bolton, Lancashire
Senitor Associates
Salary: £18000 - £25000 per annum
Posted: 5 days ago
Greater Manchester
Foresight Recruitment Solutions Ltd
Salary: From £28,000 to £35,000 per annum
Posted: 5 days ago
Crewe, Cheshire
Michael Page Technology
Salary: £22000 - £25000 per annum + benefits
Posted: 5 days ago
Southport, Merseyside
Searchability
Salary: £25000 - £28000 per annum
Posted: 5 days ago
Liverpool, Merseyside
Senitor Associates
Salary: £36000 - £40000 per annum
Posted: 5 days ago
Birkenhead
Bluefire Consulting
Salary: £18000 - £25000 per annum
Posted: 6 days ago
Lancashire
Interquest - ECOM
Salary: £17000 - £18000 per annum + iPad, Laptop & Phone
Posted: 8 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 13 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-28000 Per Annum
Posted: 13 days ago
Salford
ECOM
Salary: £17000 - £18000 per annum + iPad, Laptop & Phone
Posted: 14 days ago
Birkenhead
Recruitment Genius Ltd
Salary: £25000 - £28000 per annum
Posted: 17 days ago
Macclesfield
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 20 days ago
Manchester
Bluetown Online LTD
Salary: £22511 per annum
Posted: 21 days ago
Northwich
Networx Recruitment
Salary: Salary £26,000 - £30,000
Posted: 24 days ago