The first table below looks at the demand for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 154 201 165
Rank change year-on-year
+47 -36
Permanent jobs requiring an IT Support 91 44 77
As % of all permanent IT jobs located in the North West 1.28% 0.61% 1.03%
As % of the Job Titles category 1.35% 0.64% 1.07%
Number of salaries quoted 86 40 66
Average salary £23,500 £25,000 £24,500
Average salary % change year-on-year
-6.00% +2.04%
90% offered a salary of more than £18,500 £18,100 £17,077
10% offered a salary of more than £25,500 £30,000 £32,400
UK excluding London average salary £24,375 £24,000 £25,000
% change year-on-year
+1.56% -4.00%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6750 6879 7198
As % of all permanent IT jobs located in the North West 94.84% 94.78% 96.19%
Number of salaries quoted 5459 5881 6332
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support
England

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 25 July 2014.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +24 53 £22,000 -20.00% 7
Cheshire +11 27 £25,000 +4.25% 6
Lancashire 0 6 £21,250 +1.19%
Merseyside -4 4 £22,500 +13.92% 1
Cumbria - 1 £24,000 -
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 25 July 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 119 (73.91%) Windows
2 78 (48.45%) Microsoft
3 58 (36.02%) Active Directory
4 56 (34.78%) MS Exchange
5 55 (34.16%) MS Office
6 48 (29.81%) VMware
6 48 (29.81%) Windows Server 2008
7 43 (26.71%) TCP/IP
8 42 (26.09%) Windows 7
9 39 (24.22%) MS Excel
10 37 (22.98%) Windows Server 2003
11 32 (19.88%) ITIL
12 31 (19.25%) Windows XP
12 31 (19.25%) IIS
13 30 (18.63%) SQL Server
14 29 (18.01%) VMware Infrastructure
15 28 (17.39%) Firewall
16 27 (16.77%) Windows Server 2012
17 26 (16.15%) SQL
17 26 (16.15%) Cisco
17 26 (16.15%) Microsoft Certification
17 26 (16.15%) Citrix
18 24 (14.91%) DNS
19 23 (14.29%) LAN
19 23 (14.29%) WAN
20 22 (13.66%) Hyper-V
21 21 (13.04%) SLA
21 21 (13.04%) Linux
22 20 (12.42%) VPN
22 20 (12.42%) Finance

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 25 July 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 56 (34.78%) MS Exchange
2 31 (19.25%) IIS
3 19 (11.80%) Exchange Server 2007
4 13 (8.07%) Exchange Server 2010
5 12 (7.45%) SharePoint
6 5 (3.11%) Office Communications Server
6 5 (3.11%) Lync
7 4 (2.48%) Exchange Server 2003
7 4 (2.48%) Exchange Server 2013
8 3 (1.86%) Site Server
8 3 (1.86%) Blackberry Enterprise Server
9 2 (1.24%) Confluence
9 2 (1.24%) CICS
Applications
1 55 (34.16%) MS Office
2 39 (24.22%) MS Excel
3 1 (0.62%) MS PowerPoint
Business Applications
1 3 (1.86%) Bond Adapt
2 1 (0.62%) Sage 200
2 1 (0.62%) Dynamics NAV
2 1 (0.62%) Dynamics CRM
Cloud Services
1 11 (6.83%) Office 365
2 2 (1.24%) Route 53
2 2 (1.24%) Amazon ELB
2 2 (1.24%) SaaS
Communications & Networking
1 43 (26.71%) TCP/IP
2 28 (17.39%) Firewall
3 24 (14.91%) DNS
4 23 (14.29%) WAN
4 23 (14.29%) LAN
5 20 (12.42%) VPN
6 18 (11.18%) Internet
7 15 (9.32%) SAN
8 12 (7.45%) DHCP
9 10 (6.21%) Wi-Fi
10 7 (4.35%) NAS
11 4 (2.48%) Cisco Nexus
11 4 (2.48%) VoIP
12 2 (1.24%) Asterisk PBX
13 1 (0.62%) ADSL
13 1 (0.62%) PBX
Database & Business Intelligence
1 30 (18.63%) SQL Server
2 10 (6.21%) SQL Server 2008
3 8 (4.97%) SQL Server 2005
4 5 (3.11%) SQL Server 2012
5 2 (1.24%) Relational Database
5 2 (1.24%) MySQL
5 2 (1.24%) Crystal Reports
6 1 (0.62%) Informix
6 1 (0.62%) MS Access
6 1 (0.62%) SQL Server Reporting Services
6 1 (0.62%) SQL Server Integration Services
6 1 (0.62%) SQL Server Analysis Services
6 1 (0.62%) OLAP
Development Applications
1 3 (1.86%) JIRA
1 3 (1.86%) SQL Server Management Studio (SSMS)
General
1 20 (12.42%) Finance
2 5 (3.11%) Law
3 4 (2.48%) Legal
4 2 (1.24%) Manufacturing
4 2 (1.24%) Advertising
4 2 (1.24%) Banking
4 2 (1.24%) Marketing
5 1 (0.62%) Back Office
5 1 (0.62%) Telecoms
5 1 (0.62%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.24%) HTML
1 2 (1.24%) ATL
2 1 (0.62%) XML
2 1 (0.62%) .NET
Miscellaneous
1 9 (5.59%) iPhone
2 6 (3.73%) Clustering
3 3 (1.86%) Blackberry
4 2 (1.24%) Computer Science
4 2 (1.24%) Mainframe
4 2 (1.24%) IBM Mainframe
5 1 (0.62%) EqualLogic
5 1 (0.62%) Fat Client
5 1 (0.62%) IVR
5 1 (0.62%) LIMS
5 1 (0.62%) NHS
5 1 (0.62%) Thin Client
Operating Systems
1 119 (73.91%) Windows
2 48 (29.81%) Windows Server 2008
3 42 (26.09%) Windows 7
4 37 (22.98%) Windows Server 2003
5 31 (19.25%) Windows XP
6 27 (16.77%) Windows Server 2012
7 21 (13.04%) Linux
8 17 (10.56%) Windows 8
9 15 (9.32%) UNIX
10 5 (3.11%) Windows 2000 Server
11 3 (1.86%) CentOS
11 3 (1.86%) Windows Vista
11 3 (1.86%) Android
12 2 (1.24%) Windows Mobile
12 2 (1.24%) Mac OS X
13 1 (0.62%) Debian
13 1 (0.62%) Ubuntu
13 1 (0.62%) Apple iOS
13 1 (0.62%) Mac OS
Processes & Methodologies
1 32 (19.88%) ITIL
2 9 (5.59%) CRM
3 8 (4.97%) Service Management
4 7 (4.35%) PRINCE2
4 7 (4.35%) Problem Management
5 6 (3.73%) Incident Management
5 6 (3.73%) Change Control
6 5 (3.11%) Project Management
6 5 (3.11%) Change Management
7 4 (2.48%) Disaster Recovery
8 3 (1.86%) ITSM
8 3 (1.86%) Business Intelligence
8 3 (1.86%) Service Delivery
8 3 (1.86%) Time Management
9 1 (0.62%) Online Marketing
9 1 (0.62%) Network Load Balancing
9 1 (0.62%) Analytics
9 1 (0.62%) Infrastructure Management
9 1 (0.62%) E-Commerce
9 1 (0.62%) ERP
Programming Languages
1 26 (16.15%) SQL
2 2 (1.24%) VBScript
2 2 (1.24%) JCL
3 1 (0.62%) PHP
3 1 (0.62%) VB.NET
3 1 (0.62%) VBA
Qualifications
1 26 (16.15%) Microsoft Certification
2 15 (9.32%) MCP
2 15 (9.32%) MCITP
3 14 (8.70%) Degree
4 13 (8.07%) MCTS
5 12 (7.45%) MCSA
6 10 (6.21%) MCSE
7 7 (4.35%) CCNA
7 7 (4.35%) Cisco Certification
8 6 (3.73%) Security Cleared
9 5 (3.11%) PRINCE2 Certification
10 2 (1.24%) A+ Certification
10 2 (1.24%) ITIL Certification
Quality Assurance & Compliance
1 21 (13.04%) SLA
2 3 (1.86%) Sarbanes-Oxley
3 1 (0.62%) PCI DSS
System Software
1 58 (36.02%) Active Directory
2 29 (18.01%) VMware Infrastructure
3 22 (13.66%) Hyper-V
4 11 (6.83%) vSphere
5 6 (3.73%) XenApp
6 5 (3.11%) VMware ESX
6 5 (3.11%) XenDesktop
7 3 (1.86%) Citrix Presentation Server
7 3 (1.86%) VMware Server
7 3 (1.86%) XenServer
8 1 (0.62%) Microsoft Virtual Server
8 1 (0.62%) Terminal Services
8 1 (0.62%) VMware ESXi
Systems Management
1 13 (8.07%) SCCM
2 4 (2.48%) SCOM
3 3 (1.86%) DameWare
4 2 (1.24%) CA Wily
4 2 (1.24%) CA Spectrum
5 1 (0.62%) OpenView
5 1 (0.62%) Tivoli
5 1 (0.62%) Systems Management Server (SMS)
5 1 (0.62%) Nagios
5 1 (0.62%) OVSD
Vendors
1 78 (48.45%) Microsoft
2 48 (29.81%) VMware
3 26 (16.15%) Citrix
3 26 (16.15%) Cisco
4 11 (6.83%) HP
5 8 (4.97%) Dell
5 8 (4.97%) Apple
6 6 (3.73%) Avaya
7 5 (3.11%) NetApp
8 3 (1.86%) ProCurve
8 3 (1.86%) ZyXEL
8 3 (1.86%) Salesforce.com
8 3 (1.86%) Symantec
8 3 (1.86%) Juniper
8 3 (1.86%) Oracle
8 3 (1.86%) SAP
9 2 (1.24%) IBM
9 2 (1.24%) EMC
9 2 (1.24%) CA
9 2 (1.24%) Sage
Warrington, Cheshire
Senitor Associates
Salary: £16000 - £22000 per annum + Free Gym, PS4 Room, Pool Tables
Posted: Yesterday
Manchester, Lancashire
TribePost.co.uk
Salary: £14k + Benefits
Posted: Yesterday
Nantwich, Cheshire
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + £2.1K On Call
Posted: 2 days ago
Cheshire
Senitor Associates
Salary: £22000 per annum + Use of pool car
Posted: 3 days ago
Winsford, Cheshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 4 days ago
Bury, Lancashire
Robert Walters
Salary: £12000 - £14000 per annum
Posted: 5 days ago
Chester
Applause IT Innovation
Salary: £20000 - £23000 per annum + Includes Car/Allowance+bens
Posted: 11 days ago
Frodsham
Greywood Associates Limited
Salary: £20000 - £22000 per annum + bens
Posted: 18 days ago
Speke, Liverpool
Recruitment Revolution Limited
Salary: £17,000 to £21,000 dependent on experience
Posted: 22 days ago
Manchester
Interquest - IQ ESM
Salary: £22000 - £32000 per annum
Posted: 24 days ago
Manchester
Adria Solutions Ltd
Salary: £25000 - £28000 per annum + Benefits
Posted: 25 days ago