The statistics below represent IT jobs advertised across the North West region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
IT Support
Rank 165 141 154
Rank change year-on-year
-24 +13
Permanent jobs requiring an IT Support 81 131 117
As % of all permanent IT jobs located in the North West 1.34% 1.96% 1.58%
As % of the Job Titles category 1.38% 2.02% 1.64%
Number of salaries quoted 66 106 100
Median salary £22,000 £23,750 £22,750
Median salary % change year-on-year
-7.36% +4.39%
90% offered a salary of more than £19,000 £18,250 £18,400
10% offered a salary of more than £32,750 £42,750 £26,525
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5864 6482 7151
As % of all permanent IT jobs located in the North West 97.36% 96.96% 96.37%
Number of salaries quoted 4912 5387 5759
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £54,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 28 August 2016.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +29 30 £19,750 -14.13% 4
Manchester -44 30 £27,500 +14.58% 6
Merseyside -18 11 £25,000 -21.87%
Cumbria +10 7 £27,500 +41.02% 1
Lancashire +2 4 £25,115 +35.75% 1
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 28 August 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support in the job title.

1 132 (64.71%) Windows
2 108 (52.94%) Microsoft
3 104 (50.98%) Active Directory
4 81 (39.71%) Windows Server
5 69 (33.82%) ITIL
6 66 (32.35%) MS Exchange
7 58 (28.43%) Windows Server 2008
8 56 (27.45%) VMware
9 41 (20.10%) MS Excel
9 41 (20.10%) MS Office
9 41 (20.10%) Windows Server 2012
10 40 (19.61%) Exchange Server 2010
11 38 (18.63%) Windows 7
12 37 (18.14%) Firewall
13 32 (15.69%) Citrix
14 29 (14.22%) DNS
14 29 (14.22%) DHCP
14 29 (14.22%) Windows Server 2003
14 29 (14.22%) Hyper-V
15 28 (13.73%) Exchange Server 2013
15 28 (13.73%) Office 365
15 28 (13.73%) Microsoft Certification
16 25 (12.25%) Finance
17 24 (11.76%) Service Management
18 23 (11.27%) Linux
18 23 (11.27%) Windows 8
19 21 (10.29%) Driving Licence
19 21 (10.29%) Unix
19 21 (10.29%) SLA
19 21 (10.29%) VPN

IT Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (32.35%) MS Exchange
2 40 (19.61%) Exchange Server 2010
3 28 (13.73%) Exchange Server 2013
4 16 (7.84%) SharePoint
5 9 (4.41%) SharePoint 2013
6 4 (1.96%) IIS
6 4 (1.96%) WordPress
7 2 (0.98%) Apache
7 2 (0.98%) Exchange Server 2007
7 2 (0.98%) Skype for Business
8 1 (0.49%) CMS
8 1 (0.49%) Exchange Server 2003
8 1 (0.49%) nginx
8 1 (0.49%) Tomcat
Applications
1 41 (20.10%) MS Excel
1 41 (20.10%) MS Office
2 5 (2.45%) MS Visio
3 2 (0.98%) MS PowerPoint
4 1 (0.49%) Photoshop
4 1 (0.49%) Spreadsheet
Cloud Services
1 28 (13.73%) Office 365
2 4 (1.96%) Amazon AWS
3 2 (0.98%) Google Apps
3 2 (0.98%) Google Drive
3 2 (0.98%) Microsoft Azure
4 1 (0.49%) GitHub
Communications & Networking
1 37 (18.14%) Firewall
2 29 (14.22%) DHCP
2 29 (14.22%) DNS
3 21 (10.29%) VPN
4 19 (9.31%) LAN
5 18 (8.82%) TCP/IP
6 17 (8.33%) WAN
7 15 (7.35%) VoIP
8 8 (3.92%) Wireless
9 4 (1.96%) FTP
9 4 (1.96%) Internet
9 4 (1.96%) Remote Desktop
9 4 (1.96%) SAN
9 4 (1.96%) VLAN
9 4 (1.96%) Wi-Fi
10 3 (1.47%) Broadband
10 3 (1.47%) PABX
11 2 (0.98%) WLAN
12 1 (0.49%) Ethernet
12 1 (0.49%) SMTP
Database & Business Intelligence
1 17 (8.33%) SQL Server
2 7 (3.43%) SQL Server 2008
3 6 (2.94%) SQL Server 2012
4 2 (0.98%) Relational Database
5 1 (0.49%) Data Mining
5 1 (0.49%) Oracle Database
5 1 (0.49%) Oracle Database 11g
5 1 (0.49%) PostgreSQL
Development Applications
1 1 (0.49%) Git (software)
1 1 (0.49%) JIRA
1 1 (0.49%) Visual Studio
General
1 25 (12.25%) Finance
2 14 (6.86%) Manufacturing
3 11 (5.39%) Telecoms
4 10 (4.90%) Retail
5 5 (2.45%) Banking
6 4 (1.96%) Automotive
6 4 (1.96%) Law
7 3 (1.47%) Pharmaceutical
8 2 (0.98%) Advertising
8 2 (0.98%) Electronics
8 2 (0.98%) Legal
9 1 (0.49%) Back Office
9 1 (0.49%) Music Industry
Libraries, Frameworks & Software Standards
1 11 (5.39%) Web Services
2 5 (2.45%) .NET
3 4 (1.96%) .NET Framework
3 4 (1.96%) HTML
4 1 (0.49%) Ajax
4 1 (0.49%) ASP.NET
4 1 (0.49%) ASP.NET MVC
4 1 (0.49%) ASP.NET MVC 3
4 1 (0.49%) CSS
4 1 (0.49%) EDI
4 1 (0.49%) jQuery
4 1 (0.49%) JSON
4 1 (0.49%) Razor View Engine
Miscellaneous
1 21 (10.29%) Driving Licence
2 19 (9.31%) Analytical Skills
3 9 (4.41%) Mobile Computing
4 7 (3.43%) EPoS
5 5 (2.45%) iPad
6 4 (1.96%) Blackberry
6 4 (1.96%) Clustering
6 4 (1.96%) iPhone
7 3 (1.47%) Fat Client
7 3 (1.47%) Management Information System
7 3 (1.47%) Replication
7 3 (1.47%) Statistics
7 3 (1.47%) Thin Client
8 2 (0.98%) Enterprise Software
8 2 (0.98%) PMI
9 1 (0.49%) Client/Server
9 1 (0.49%) Data Centre
9 1 (0.49%) Life Science
9 1 (0.49%) Mathematics
9 1 (0.49%) Wiki
Operating Systems
1 132 (64.71%) Windows
2 81 (39.71%) Windows Server
3 58 (28.43%) Windows Server 2008
4 41 (20.10%) Windows Server 2012
5 38 (18.63%) Windows 7
6 29 (14.22%) Windows Server 2003
7 23 (11.27%) Linux
7 23 (11.27%) Windows 8
8 21 (10.29%) Unix
9 14 (6.86%) Windows XP
10 13 (6.37%) Android
11 10 (4.90%) Apple iOS
12 9 (4.41%) AIX
13 6 (2.94%) Windows 10
14 5 (2.45%) Mac OS X
15 2 (0.98%) CentOS
15 2 (0.98%) Windows Vista
16 1 (0.49%) Debian
16 1 (0.49%) Red Hat Enterprise Linux
16 1 (0.49%) Ubuntu
Processes & Methodologies
1 69 (33.82%) ITIL
2 24 (11.76%) Service Management
3 17 (8.33%) Continuous Improvement
4 16 (7.84%) Disaster Recovery
5 12 (5.88%) Project Management
5 12 (5.88%) Service Delivery
6 10 (4.90%) ITSM
6 10 (4.90%) Patch Management
6 10 (4.90%) Process Improvement
7 8 (3.92%) Line Management
8 6 (2.94%) Change Management
8 6 (2.94%) Data Protection
8 6 (2.94%) Information Security
8 6 (2.94%) ITIL V3
9 5 (2.45%) Business Continuity
9 5 (2.45%) Mentoring
9 5 (2.45%) Portfolio Management
9 5 (2.45%) Problem Management
10 4 (1.96%) CRM
10 4 (1.96%) PRINCE2
Programming Languages
1 19 (9.31%) SQL
2 12 (5.88%) PowerShell
3 4 (1.96%) C++
3 4 (1.96%) Java
4 3 (1.47%) PHP
4 3 (1.47%) VBScript
5 2 (0.98%) T-SQL
6 1 (0.49%) Bash Shell
6 1 (0.49%) C#
6 1 (0.49%) JavaScript
Qualifications
1 28 (13.73%) Microsoft Certification
2 20 (9.80%) MCSE
3 15 (7.35%) MCITP
4 13 (6.37%) MCSA
5 12 (5.88%) MCP
6 11 (5.39%) Degree
7 10 (4.90%) ITIL Certification
8 4 (1.96%) A+ Certification
8 4 (1.96%) PMI Certification
9 3 (1.47%) CCNP
9 3 (1.47%) Cisco Certification
9 3 (1.47%) Network+ Certification
9 3 (1.47%) VMware Certified Professional (VCP)
10 2 (0.98%) CCNA
10 2 (0.98%) DBS Check
10 2 (0.98%) PMP
11 1 (0.49%) CCA
11 1 (0.49%) CCIE
11 1 (0.49%) Citrix Certification
11 1 (0.49%) MCTS
Quality Assurance & Compliance
1 21 (10.29%) SLA
2 6 (2.94%) QA
System Software
1 104 (50.98%) Active Directory
2 29 (14.22%) Hyper-V
3 16 (7.84%) VMware Infrastructure
4 11 (5.39%) XenApp
5 9 (4.41%) XenDesktop
6 6 (2.94%) Terminal Services
6 6 (2.94%) VMware ESXi
7 5 (2.45%) vSphere
8 2 (0.98%) VMware Workstation
9 1 (0.49%) Squid
9 1 (0.49%) Varnish
Systems Management
1 9 (4.41%) AirWatch
2 4 (1.96%) SCCM
3 3 (1.47%) WSUS
4 1 (0.49%) Backup Exec
Vendors
1 108 (52.94%) Microsoft
2 56 (27.45%) VMware
3 32 (15.69%) Citrix
4 19 (9.31%) Cisco
5 15 (7.35%) HP
6 12 (5.88%) Dell
7 9 (4.41%) Apple
7 9 (4.41%) Avaya
8 6 (2.94%) SolarWinds
8 6 (2.94%) SonicWALL
8 6 (2.94%) Sophos
9 5 (2.45%) Symantec
10 4 (1.96%) WatchGuard
11 3 (1.47%) Google
11 3 (1.47%) Intel
11 3 (1.47%) Samsung
12 2 (0.98%) Draytek
12 2 (0.98%) Remedy
12 2 (0.98%) SAP
12 2 (0.98%) Veeam
Cheadle, Cheshire
Recital Consulting
Salary: £20000 - £25000 Per Annum
Posted: 2 days ago
Carlisle
Recruitment Genius Ltd
Salary: £18000 - £25000 per annum
Posted: 5 days ago
Rossendale, Lancashire
Oscar
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Manchester, Lancashire
Senitor Associates
Salary: £25000 per annum + Benefits Package
Posted: 5 days ago
Rochdale, Lancashire
Rochdale Boroughwide Housing
Salary: £19,048 - 22,212 per year
Posted: 11 days ago
Wilmslow
Adria Solutions Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: 12 days ago
Middlewich, Cheshire
Amita UK Ltd
Salary: From £20,000 to £25,000 per annum Plus Bonus and oncall call out fees
Posted: 16 days ago
Northwich
greywood
Salary: £30000 - £35000 per annum + bens & training
Posted: 19 days ago
Ashton-Under-Lyne, Lancashire
RM plc
Salary: £16000 - £21000 per annum + Bonus & Benefits
Posted: 27 days ago
Manchester, Lancashire
Amazon
Salary: Unspecified
Posted: 26 days ago
Warrington
Applause IT Ltd
Salary: £16000 - £19000 per annum + + Great Benefits
Posted: 12 days ago