The table below looks at the statistics for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
IT Support
Rank 165 160 221
Rank change year-on-year
-5 +61
Permanent jobs requiring an IT Support 85 76 48
As % of all permanent IT jobs located in the North West 1.24% 1.15% 0.61%
As % of the Job Titles category 1.30% 1.21% 0.63%
Number of salaries quoted 78 66 44
Average salary £24,000 £22,750 £24,000
Average salary % change year-on-year
+5.49% -5.20%
90% offered a salary of more than £19,000 £17,750 £18,000
10% offered a salary of more than £33,700 £28,000 £35,000
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6532 6286 7625
As % of all permanent IT jobs located in the North West 94.98% 95.14% 96.45%
Number of salaries quoted 5589 5292 6634
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,500 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 27 January 2015.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +19 58 £24,000 +2.12% 15
Cheshire +4 18 £24,500 +16.66% 4
Lancashire -5 7 £20,000 +17.64% 2
Merseyside +4 2 £19,500 -4.87% 4
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 27 January 2015, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 100 (64.94%) Windows
2 76 (49.35%) Microsoft
3 72 (46.75%) Active Directory
4 48 (31.17%) MS Excel
5 42 (27.27%) MS Office
6 33 (21.43%) Windows Server 2008
7 32 (20.78%) Windows 7
7 32 (20.78%) ITIL
8 30 (19.48%) Windows Server 2012
9 29 (18.83%) MS Exchange
9 29 (18.83%) LAN
9 29 (18.83%) TCP/IP
9 29 (18.83%) VMware
10 28 (18.18%) WAN
11 25 (16.23%) Windows XP
11 25 (16.23%) DNS
11 25 (16.23%) DHCP
11 25 (16.23%) Citrix
12 23 (14.94%) Microsoft Certification
13 22 (14.29%) SQL
14 20 (12.99%) VPN
15 19 (12.34%) Windows 8
16 18 (11.69%) Exchange Server 2010
16 18 (11.69%) SQL Server
17 17 (11.04%) MCSE
17 17 (11.04%) Cisco
17 17 (11.04%) Hyper-V
18 15 (9.74%) Windows Server 2003
18 15 (9.74%) ERP
18 15 (9.74%) MCP

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 27 January 2015, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (18.83%) MS Exchange
2 18 (11.69%) Exchange Server 2010
3 11 (7.14%) Exchange Server 2007
4 10 (6.49%) Exchange Server 2003
5 9 (5.84%) SharePoint
6 8 (5.19%) IBM Notes
6 8 (5.19%) Exchange Server 2013
7 5 (3.25%) IIS
8 4 (2.60%) Lync
9 2 (1.30%) Apache
9 2 (1.30%) CMS
9 2 (1.30%) Moodle
9 2 (1.30%) Drupal
9 2 (1.30%) WordPress
9 2 (1.30%) nginx
10 1 (0.65%) Zimbra
10 1 (0.65%) MS Project Server
10 1 (0.65%) GroupWise
10 1 (0.65%) Blackberry Enterprise Server
Applications
1 48 (31.17%) MS Excel
2 42 (27.27%) MS Office
3 1 (0.65%) MS PowerPoint
Business Applications
1 4 (2.60%) SAP ERP
2 3 (1.95%) Visualfiles
3 1 (0.65%) Magento
3 1 (0.65%) Sage 50
Cloud Services
1 2 (1.30%) Office 365
2 1 (0.65%) Cloud Computing
2 1 (0.65%) Amazon AWS
Communications & Networking
1 29 (18.83%) LAN
1 29 (18.83%) TCP/IP
2 28 (18.18%) WAN
3 25 (16.23%) DHCP
3 25 (16.23%) DNS
4 20 (12.99%) VPN
5 12 (7.79%) Firewall
6 8 (5.19%) Wi-Fi
7 7 (4.55%) SAN
8 5 (3.25%) WLAN
9 2 (1.30%) VLAN
9 2 (1.30%) VoIP
10 1 (0.65%) FTP
10 1 (0.65%) Internet
10 1 (0.65%) MPLS
10 1 (0.65%) Telnet
10 1 (0.65%) NAS
Database & Business Intelligence
1 18 (11.69%) SQL Server
2 6 (3.90%) Relational Database
3 5 (3.25%) SQL Server 2005
3 5 (3.25%) SQL Server 2008
4 4 (2.60%) SAP BW
5 3 (1.95%) MySQL
6 2 (1.30%) Crystal Reports
7 1 (0.65%) Oracle Reports
General
1 14 (9.09%) Finance
2 12 (7.79%) Legal
3 4 (2.60%) Manufacturing
3 4 (2.60%) Retail
4 3 (1.95%) Pharmaceutical
4 3 (1.95%) Back Office
4 3 (1.95%) Telecoms
4 3 (1.95%) Banking
5 1 (0.65%) Law
5 1 (0.65%) Marketing
5 1 (0.65%) German Language
5 1 (0.65%) Advertising
Libraries, Frameworks & Software Standards
1 3 (1.95%) Web Services
2 2 (1.30%) EDIFACT
3 1 (0.65%) EDI
3 1 (0.65%) X-Windows
3 1 (0.65%) HTML
3 1 (0.65%) .NET
3 1 (0.65%) SOAP
Miscellaneous
1 7 (4.55%) Management Information System
2 6 (3.90%) Client/Server
2 6 (3.90%) Analytical Skills
3 5 (3.25%) Blackberry
4 4 (2.60%) Computer Science
5 3 (1.95%) Fat Client
5 3 (1.95%) EPoS
5 3 (1.95%) Thin Client
6 2 (1.30%) Open Source
7 1 (0.65%) Mobile Computing
7 1 (0.65%) Mobile App
7 1 (0.65%) FlexPod
7 1 (0.65%) iPhone
Operating Systems
1 100 (64.94%) Windows
2 33 (21.43%) Windows Server 2008
3 32 (20.78%) Windows 7
4 30 (19.48%) Windows Server 2012
5 25 (16.23%) Windows XP
6 19 (12.34%) Windows 8
7 15 (9.74%) Windows Server 2003
8 7 (4.55%) Linux
9 6 (3.90%) Windows Vista
10 5 (3.25%) UNIX
11 2 (1.30%) Apple iOS
11 2 (1.30%) Android
12 1 (0.65%) Debian
12 1 (0.65%) Ubuntu
Processes & Methodologies
1 32 (20.78%) ITIL
2 15 (9.74%) ERP
3 7 (4.55%) Incident Management
4 6 (3.90%) Service Delivery
5 5 (3.25%) Project Management
5 5 (3.25%) Continuous Improvement
6 4 (2.60%) Business Analysis
7 3 (1.95%) E-Commerce
7 3 (1.95%) Document Management
7 3 (1.95%) Problem Management
8 2 (1.30%) Wealth Management
8 2 (1.30%) Change Control
8 2 (1.30%) Migration
8 2 (1.30%) Disaster Recovery
8 2 (1.30%) Benchmarking
9 1 (0.65%) CRM
9 1 (0.65%) Security Management
9 1 (0.65%) Workflow
9 1 (0.65%) Data Management
9 1 (0.65%) Service Management
Programming Languages
1 22 (14.29%) SQL
2 6 (3.90%) PowerShell
3 3 (1.95%) PHP
4 2 (1.30%) VB
5 1 (0.65%) PL/SQL
5 1 (0.65%) C#
Qualifications
1 23 (14.94%) Microsoft Certification
2 17 (11.04%) MCSE
3 15 (9.74%) MCP
3 15 (9.74%) Degree
4 13 (8.44%) MCSA
5 7 (4.55%) MCTS
6 6 (3.90%) HND
6 6 (3.90%) CCNA
6 6 (3.90%) Cisco Certification
7 5 (3.25%) MCITP
7 5 (3.25%) A+ Certification
8 3 (1.95%) ITIL Certification
8 3 (1.95%) ITIL Foundation Certificate
9 2 (1.30%) GNVQ
9 2 (1.30%) NVQ Level 3
9 2 (1.30%) CCNP
9 2 (1.30%) HNC
10 1 (0.65%) CCIE
10 1 (0.65%) MCPD
Quality Assurance & Compliance
1 14 (9.09%) SLA
2 2 (1.30%) QA
2 2 (1.30%) ISO 9001
3 1 (0.65%) ISO 9000
System Software
1 72 (46.75%) Active Directory
2 17 (11.04%) Hyper-V
3 7 (4.55%) VMware Infrastructure
4 2 (1.30%) VMware Server
4 2 (1.30%) Terminal Services
5 1 (0.65%) VMware ESX
5 1 (0.65%) XenApp
Systems Management
1 12 (7.79%) SCCM
2 5 (3.25%) Backup Exec
3 3 (1.95%) SCOM
Vendors
1 76 (49.35%) Microsoft
2 29 (18.83%) VMware
3 25 (16.23%) Citrix
4 17 (11.04%) Cisco
5 8 (5.19%) Dell
5 8 (5.19%) Lotus
6 7 (4.55%) HP
7 6 (3.90%) Symantec
8 5 (3.25%) EMC
8 5 (3.25%) SAP
9 3 (1.95%) Oracle
10 2 (1.30%) CheckPoint
10 2 (1.30%) Avaya
10 2 (1.30%) Wyse
10 2 (1.30%) WatchGuard
10 2 (1.30%) 3PAR
10 2 (1.30%) SYSPRO
11 1 (0.65%) Draytek
11 1 (0.65%) SolarWinds
11 1 (0.65%) Scalix
Manchester, Lancashire
Fruition IT Resources Limited
Salary: £25000 - £28000 per annum + Benefits
Posted: 1 hour ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 9 hours ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 12 hours ago
Liverpool, Merseyside
RecruitmentRevolution.com Limited
Salary: From £17,000 to £21,000 per annum
Posted: 19 hours ago
Manchester, Lancashire
Westek Recruitment
Salary: £22000 - £23000 per annum + Benefits Package
Posted: Yesterday
Manchester, Lancashire
Harvey Nash plc
Salary: £25000 - £32000 per annum
Posted: Yesterday
Manchester
Applause IT Innovation
Salary: £22000 - £25000 per annum + Excellent Company benefits
Posted: 4 days ago
Ashton-Under-Lyne, Lancashire
Duval Associates Ltd
Salary: £18,000 - £22,000 basic + benefits + holidays / career
Posted: 4 days ago
Carlisle, Cumbria
Oscar Associates (UK) Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 4 days ago
Bolton
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Macclesfield
Shortlist Recruitment
Salary: £18000 - £20000 per annum
Posted: 4 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £22000 - £27000 per annum + Benefits
Posted: 6 days ago
Accrington, Lancashire
Blue Octopus Recruitment LLP
Salary: £20,000 P/A
Posted: 6 days ago
Cheshire
Experis Ltd
Salary: £24000 - £25000 per annum
Posted: 6 days ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefirs
Posted: 6 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
Heywood, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Car, Benefits
Posted: 6 days ago
Altrincham
Ascent People
Salary: £20000 - £25000 per annum + Benefits
Posted: 7 days ago