The table below looks at the statistics for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 122 128 157
Rank change year-on-year
+6 +29
Permanent jobs requiring an IT Support 113 140 97
As % of all permanent IT jobs located in the North West 2.02% 1.99% 1.46%
As % of the Job Titles category 2.10% 2.06% 1.52%
Number of salaries quoted 109 126 88
Average salary £22,500 £24,595 £23,000
Average salary % change year-on-year
-8.51% +6.93%
90% offered a salary of more than £19,000 £19,000 £17,350
10% offered a salary of more than £33,500 £34,500 £29,300
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5382 6806 6379
As % of all permanent IT jobs located in the North West 96.04% 96.58% 96.21%
Number of salaries quoted 4503 5759 5348
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 9 February 2016.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -14 49 £22,500 -14.28% 13
Cheshire +31 37 £22,000 -10.20% 14
Lancashire +15 13 £22,000 -9.27% 4
Merseyside -2 8 £30,750 +61.84% 3
Cumbria +2 5 £33,500 +35.68%
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 9 February 2016, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 181 (77.02%) Windows
2 112 (47.66%) Active Directory
3 111 (47.23%) Microsoft
4 96 (40.85%) Windows Server
5 80 (34.04%) VMware
6 74 (31.49%) Windows Server 2008
7 72 (30.64%) MS Exchange
7 72 (30.64%) MS Office
8 71 (30.21%) TCP/IP
9 70 (29.79%) MS Excel
10 69 (29.36%) Windows 7
11 59 (25.11%) DNS
12 56 (23.83%) Windows Server 2012
13 54 (22.98%) Cisco
14 51 (21.70%) Microsoft Certification
15 48 (20.43%) ITIL
15 48 (20.43%) MCP
16 45 (19.15%) VPN
17 44 (18.72%) VMware Infrastructure
18 43 (18.30%) Exchange Server 2010
18 43 (18.30%) DHCP
19 42 (17.87%) LAN
19 42 (17.87%) Windows XP
20 37 (15.74%) Hyper-V
20 37 (15.74%) SQL
21 36 (15.32%) CCNA
21 36 (15.32%) Cisco Certification
22 34 (14.47%) WAN
23 32 (13.62%) Exchange Server 2013
24 31 (13.19%) SQL Server

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 9 February 2016, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 72 (30.64%) MS Exchange
2 43 (18.30%) Exchange Server 2010
3 32 (13.62%) Exchange Server 2013
4 24 (10.21%) SharePoint
5 11 (4.68%) IBM Notes
5 11 (4.68%) IIS
6 9 (3.83%) Apache
6 9 (3.83%) nginx
7 8 (3.40%) Exchange Server 2007
7 8 (3.40%) SharePoint 2013
8 7 (2.98%) Skype for Business
9 3 (1.28%) Exchange Server 2003
9 3 (1.28%) SharePoint 2010
9 3 (1.28%) Tomcat
9 3 (1.28%) WebSphere
9 3 (1.28%) WebSphere Application Server
10 2 (0.85%) MS Project Server
11 1 (0.43%) Confluence
11 1 (0.43%) WebLogic
Applications
1 72 (30.64%) MS Office
2 70 (29.79%) MS Excel
3 4 (1.70%) Spreadsheet
4 3 (1.28%) AutoCAD
4 3 (1.28%) MS PowerPoint
5 2 (0.85%) MS Project
Business Applications
1 4 (1.70%) Dynamics CRM
2 2 (0.85%) Dynamics AX
2 2 (0.85%) Dynamics NAV
Cloud Services
1 5 (2.13%) Amazon AWS
2 4 (1.70%) Office 365
3 3 (1.28%) Microsoft Azure
4 2 (0.85%) Cloud Computing
5 1 (0.43%) GitHub
5 1 (0.43%) Trello
Communications & Networking
1 71 (30.21%) TCP/IP
2 59 (25.11%) DNS
3 45 (19.15%) VPN
4 43 (18.30%) DHCP
5 42 (17.87%) LAN
6 34 (14.47%) WAN
7 24 (10.21%) Firewall
8 14 (5.96%) Wi-Fi
9 11 (4.68%) Internet
10 10 (4.26%) Wireless
11 9 (3.83%) VLAN
12 8 (3.40%) MRTG
13 7 (2.98%) FTP
13 7 (2.98%) SAN
14 6 (2.55%) VoIP
15 5 (2.13%) Remote Desktop
16 3 (1.28%) Cisco Nexus
16 3 (1.28%) iSCSI
16 3 (1.28%) Structured Cabling
16 3 (1.28%) WLAN
Database & Business Intelligence
1 31 (13.19%) SQL Server
2 9 (3.83%) PostgreSQL
3 4 (1.70%) Oracle Database
3 4 (1.70%) Oracle Database 11g
3 4 (1.70%) SQL Server 2008
3 4 (1.70%) SQL Server 2012
4 2 (0.85%) Crystal Reports
4 2 (0.85%) MS Access
4 2 (0.85%) Relational Database
5 1 (0.43%) MySQL
5 1 (0.43%) Pentaho
Development Applications
1 2 (0.85%) JIRA
1 2 (0.85%) VSS/SourceSafe
2 1 (0.43%) Apache Continuum
2 1 (0.43%) Jenkins
2 1 (0.43%) Maven
2 1 (0.43%) Subversion
General
1 20 (8.51%) Finance
2 14 (5.96%) Manufacturing
3 8 (3.40%) Retail
4 7 (2.98%) Telecoms
5 6 (2.55%) Law
6 5 (2.13%) Legal
6 5 (2.13%) Pharmaceutical
7 1 (0.43%) Back Office
7 1 (0.43%) Marketing
Libraries, Frameworks & Software Standards
1 3 (1.28%) BREW
1 3 (1.28%) Hibernate
1 3 (1.28%) LAPP Stack
1 3 (1.28%) Web Services
1 3 (1.28%) WebSphere MQ
2 2 (0.85%) HTML
3 1 (0.43%) .NET
3 1 (0.43%) AngularJS
3 1 (0.43%) J2EE
Miscellaneous
1 21 (8.94%) Analytical Skills
2 8 (3.40%) Driving Licence
3 7 (2.98%) Client/Server
3 7 (2.98%) Fat Client
3 7 (2.98%) Thin Client
4 5 (2.13%) Blackberry
4 5 (2.13%) Management Information System
5 4 (1.70%) NHS
6 3 (1.28%) FlexPod
6 3 (1.28%) Life Science
6 3 (1.28%) SWIFT
7 2 (0.85%) Computer Science
7 2 (0.85%) Enterprise Software
8 1 (0.43%) CCTV
8 1 (0.43%) Clustering
8 1 (0.43%) e-Learning
8 1 (0.43%) Handset
8 1 (0.43%) Smartphone
8 1 (0.43%) Statistics
8 1 (0.43%) Tandem
Operating Systems
1 181 (77.02%) Windows
2 96 (40.85%) Windows Server
3 74 (31.49%) Windows Server 2008
4 69 (29.36%) Windows 7
5 56 (23.83%) Windows Server 2012
6 42 (17.87%) Windows XP
7 25 (10.64%) Windows Server 2003
8 17 (7.23%) Linux
8 17 (7.23%) Windows 8
9 13 (5.53%) Unix
10 8 (3.40%) CentOS
10 8 (3.40%) Debian
10 8 (3.40%) Red Hat Enterprise Linux
11 5 (2.13%) Android
11 5 (2.13%) Apple iOS
11 5 (2.13%) Windows Mobile
12 3 (1.28%) Data ONTAP
12 3 (1.28%) Solaris
13 2 (0.85%) Windows 10
14 1 (0.43%) Mac OS
Processes & Methodologies
1 48 (20.43%) ITIL
2 18 (7.66%) Problem Management
3 10 (4.26%) Mentoring
4 9 (3.83%) PRINCE2
4 9 (3.83%) Service Delivery
4 9 (3.83%) Service Management
5 8 (3.40%) Configuration Management
6 7 (2.98%) CRM
6 7 (2.98%) Disaster Recovery
6 7 (2.98%) ITIL V3
7 6 (2.55%) Continuous Improvement
7 6 (2.55%) Kalman Filter
8 5 (2.13%) Email Filtering
8 5 (2.13%) ERP
8 5 (2.13%) Incident Management
8 5 (2.13%) Web Filtering
9 4 (1.70%) Business Intelligence
9 4 (1.70%) Change Management
9 4 (1.70%) Coaching
9 4 (1.70%) Information Security
Programming Languages
1 37 (15.74%) SQL
2 8 (3.40%) Bash Shell
3 7 (2.98%) Java
4 4 (1.70%) PHP
5 3 (1.28%) C
5 3 (1.28%) Perl
5 3 (1.28%) Python
5 3 (1.28%) Ruby
5 3 (1.28%) Shell Script
6 2 (0.85%) C#
6 2 (0.85%) VB
7 1 (0.43%) Apex Code
7 1 (0.43%) C++
7 1 (0.43%) JavaScript
7 1 (0.43%) PowerShell
7 1 (0.43%) R
Qualifications
1 51 (21.70%) Microsoft Certification
2 48 (20.43%) MCP
3 36 (15.32%) CCNA
3 36 (15.32%) Cisco Certification
4 31 (13.19%) MCTS
5 29 (12.34%) MCITP
6 27 (11.49%) MCSA
6 27 (11.49%) MCSE
7 17 (7.23%) Degree
8 8 (3.40%) VMware Certified Professional (VCP)
9 5 (2.13%) CCNP
9 5 (2.13%) MCDST
10 4 (1.70%) HND
11 3 (1.28%) ITIL Certification
11 3 (1.28%) NCDA
12 2 (0.85%) A+ Certification
12 2 (0.85%) Citrix Certification
12 2 (0.85%) ITIL Foundation Certificate
12 2 (0.85%) Security Cleared
13 1 (0.43%) DBS Check
Quality Assurance & Compliance
1 23 (9.79%) SLA
2 1 (0.43%) QA
2 1 (0.43%) SNOMED CT
System Software
1 112 (47.66%) Active Directory
2 44 (18.72%) VMware Infrastructure
3 37 (15.74%) Hyper-V
4 8 (3.40%) Squid
4 8 (3.40%) Varnish
5 6 (2.55%) Terminal Services
6 5 (2.13%) XenApp
7 3 (1.28%) vSphere
8 2 (0.85%) XenDesktop
9 1 (0.43%) VMware ESX
Systems Management
1 19 (8.09%) SCCM
2 11 (4.68%) SCOM
3 8 (3.40%) Munin
3 8 (3.40%) Nagios
3 8 (3.40%) Puppet
3 8 (3.40%) Zenoss
4 6 (2.55%) McAfee ePO
5 3 (1.28%) Backup Exec
5 3 (1.28%) SCOrch
6 1 (0.43%) Ansible
6 1 (0.43%) HP SIM
6 1 (0.43%) Norton AntiVirus
6 1 (0.43%) Oracle Enterprise Manager
6 1 (0.43%) Symantec Enterprise Vault
6 1 (0.43%) WhatsUp Gold
6 1 (0.43%) WSUS
Vendors
1 111 (47.23%) Microsoft
2 80 (34.04%) VMware
3 54 (22.98%) Cisco
4 26 (11.06%) Citrix
5 16 (6.81%) Dell
6 12 (5.11%) Intel Security
7 11 (4.68%) Lotus
8 9 (3.83%) HP
8 9 (3.83%) Oracle
9 8 (3.40%) SaltStack
10 7 (2.98%) NetApp
10 7 (2.98%) SYSPRO
11 5 (2.13%) Veeam
12 4 (1.70%) Avaya
12 4 (1.70%) Intel
12 4 (1.70%) Remedy
13 3 (1.28%) Apple
13 3 (1.28%) CommVault
13 3 (1.28%) IBM
13 3 (1.28%) MicroStrategy
Liverpool, Merseyside
Oho Group Ltd.
Salary: £25k - 40k per year
Posted: 1 hour ago
Wilmslow
Adria Solutions Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: 13 hours ago
Crewe, Cheshire
Ashdown IT
Salary: £22000 - £24000 per annum + benefits
Posted: Yesterday
Knutsford, Cheshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: Yesterday
Chester, Cheshire
Senitor Associates
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Sandbach, Cheshire
Applause IT Innovation
Salary: £25000 - £32000 per annum + Benefits
Posted: 3 days ago
Sandbach, Cheshire
Applause IT Innovation
Salary: £15000 - £20000 per annum + Benefits
Posted: 3 days ago
Barnoldswick, Lancashire
Send
Salary: From £16,000 to £16,000 per annum
Posted: 4 days ago
Manchester, Lancashire
Applause IT Innovation
Salary: £20000 - £28000 per annum + bens
Posted: 4 days ago
Liverpool, Merseyside
Greywood Associates Limited
Salary: £35000 - £40000 per annum + benefits
Posted: 4 days ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £17000 - £20000 per annum + Benefits
Posted: 4 days ago
Liverpool, Merseyside
Linux Recruit
Salary: From £25,000 to £35,000 per annum
Posted: 4 days ago
Sandbach, Cheshire
Senitor Associates
Salary: £30000 per annum + 25 days holiday
Posted: 4 days ago
Manchester, Lancashire
Vertical IT
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £30,000 per annum depending on experience + benefits
Posted: 5 days ago
Sandbach, Cheshire
Senitor Associates
Salary: £15000 - £20000 per annum + 25 days holiday
Posted: 5 days ago
Nantwich, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 per annum
Posted: 6 days ago
Salford, Lancashire
CV Screen Ltd
Salary: Up to £18k plus benefits
Posted: 6 days ago
Manchester, Lancashire
Ascent People Ltd
Salary: £20000 - £30000 per annum + Bonus + Benefits
Posted: 6 days ago
Blackburn, Lancashire
Senitor Associates
Salary: £25000 - £29000 per annum + Healthcare, 24 days, Free Parking
Posted: 6 days ago
Blackpool, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £19000.00 - £22000.00 per annum
Posted: 6 days ago
Stockport
Applause IT Ltd
Salary: £21000 - £26000 per annum + +Great Benefits
Posted: 8 days ago
Stockport
Applause IT Ltd
Salary: £26000 - £35000 per annum + flexi time
Posted: 8 days ago
Manchester, Lancashire
Itlab
Posted: 11 days ago
Sandbach
Applause IT Ltd
Salary: £15000 - £20000 per annum + Benefits
Posted: 11 days ago
Manchester
Applause IT Ltd
Salary: £27000 - £32000 per annum + benefits
Posted: 12 days ago
Sandbach
Applause IT Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 14 days ago
Cheshire
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £25000.00 per annum
Posted: 15 days ago
Cheadle
Applause IT Ltd
Salary: £21000 - £25000 per annum + +Great Benefits
Posted: 20 days ago
Cheshire
Hays Specialist Recruitment Ltd
Salary: £24000.00 per annum
Posted: 25 days ago