The table below looks at the statistics for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 192 206 194
Rank change year-on-year
+14 -12
Permanent jobs requiring an IT Support 69 38 60
As % of all permanent IT jobs located in the North West 0.93% 0.55% 0.82%
As % of the Job Titles category 0.98% 0.59% 0.85%
Number of salaries quoted 63 37 50
Average salary £22,500 £23,500 £23,250
Average salary % change year-on-year
-4.25% +1.07%
90% offered a salary of more than £18,500 £18,000 £18,750
10% offered a salary of more than £27,500 £30,000 £27,500
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
7015 6440 7045
As % of all permanent IT jobs located in the North West 94.68% 93.93% 96.56%
Number of salaries quoted 5787 5544 6021
Average salary £37,500 £35,000 £35,500
Average salary % change year-on-year
+7.14% -1.40%
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 19 September 2014.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +19 37 £21,500 -18.86% 14
Cheshire +2 25 £25,000 +4.25% 9
Merseyside +5 5 £22,500 +25.00% 2
Lancashire +1 2 £18,500 +5.71%
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 19 September 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 104 (67.10%) Windows
2 69 (44.52%) Microsoft
3 52 (33.55%) MS Office
4 50 (32.26%) MS Exchange
4 50 (32.26%) Active Directory
5 44 (28.39%) MS Excel
6 43 (27.74%) TCP/IP
7 41 (26.45%) Windows Server 2008
8 40 (25.81%) VMware
9 32 (20.65%) Windows 7
10 30 (19.35%) SQL Server
11 27 (17.42%) DNS
11 27 (17.42%) Firewall
11 27 (17.42%) Windows Server 2003
12 26 (16.77%) IIS
13 25 (16.13%) SQL
14 23 (14.84%) VPN
14 23 (14.84%) Windows Server 2012
15 22 (14.19%) VMware Infrastructure
16 21 (13.55%) Exchange Server 2007
16 21 (13.55%) Windows XP
16 21 (13.55%) Linux
17 19 (12.26%) ITIL
18 18 (11.61%) Hyper-V
18 18 (11.61%) SLA
18 18 (11.61%) Cisco
18 18 (11.61%) Microsoft Certification
18 18 (11.61%) Internet
19 17 (10.97%) Finance
20 16 (10.32%) SAN

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 19 September 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (32.26%) MS Exchange
2 26 (16.77%) IIS
3 21 (13.55%) Exchange Server 2007
4 11 (7.10%) Exchange Server 2010
5 10 (6.45%) SharePoint
6 6 (3.87%) Lync
7 5 (3.23%) Office Communications Server
8 4 (2.58%) Exchange Server 2003
8 4 (2.58%) Exchange Server 2013
9 3 (1.94%) Site Server
10 2 (1.29%) Blackberry Enterprise Server
10 2 (1.29%) IBM Notes
10 2 (1.29%) CICS
10 2 (1.29%) Confluence
11 1 (0.65%) MS Project Server
11 1 (0.65%) Zimbra
11 1 (0.65%) GroupWise
Applications
1 52 (33.55%) MS Office
2 44 (28.39%) MS Excel
3 1 (0.65%) MS PowerPoint
Business Applications
1 3 (1.94%) Bond Adapt
2 1 (0.65%) SAP ERP
2 1 (0.65%) Sage 200
2 1 (0.65%) Dynamics NAV
2 1 (0.65%) Dynamics CRM
Cloud Services
1 12 (7.74%) Office 365
2 2 (1.29%) Route 53
2 2 (1.29%) Amazon ELB
2 2 (1.29%) SaaS
3 1 (0.65%) Amazon AWS
Communications & Networking
1 43 (27.74%) TCP/IP
2 27 (17.42%) DNS
2 27 (17.42%) Firewall
3 23 (14.84%) VPN
4 18 (11.61%) Internet
5 16 (10.32%) SAN
5 16 (10.32%) LAN
6 15 (9.68%) WAN
6 15 (9.68%) DHCP
7 8 (5.16%) NAS
8 6 (3.87%) Wi-Fi
9 5 (3.23%) VoIP
10 2 (1.29%) Asterisk PBX
11 1 (0.65%) ADSL
11 1 (0.65%) VLAN
11 1 (0.65%) MPLS
Database & Business Intelligence
1 30 (19.35%) SQL Server
2 8 (5.16%) SQL Server 2005
3 7 (4.52%) Relational Database
4 6 (3.87%) SQL Server 2008
5 2 (1.29%) Crystal Reports
5 2 (1.29%) MySQL
6 1 (0.65%) SAP BW
6 1 (0.65%) SQL Server Reporting Services
6 1 (0.65%) OLAP
6 1 (0.65%) SQL Server 2012
6 1 (0.65%) SQL Server Integration Services
6 1 (0.65%) SQL Server Analysis Services
Development Applications
1 3 (1.94%) JIRA
1 3 (1.94%) SQL Server Management Studio (SSMS)
General
1 17 (10.97%) Finance
2 5 (3.23%) Legal
2 5 (3.23%) Manufacturing
3 3 (1.94%) Law
3 3 (1.94%) Back Office
4 2 (1.29%) Marketing
5 1 (0.65%) Telecoms
5 1 (0.65%) Advertising
5 1 (0.65%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.29%) ATL
2 1 (0.65%) Web Services
2 1 (0.65%) XML
2 1 (0.65%) HTML
2 1 (0.65%) .NET
Miscellaneous
1 9 (5.81%) iPhone
2 6 (3.87%) Clustering
3 5 (3.23%) Management Information System
3 5 (3.23%) Blackberry
3 5 (3.23%) Analytical Skills
4 2 (1.29%) IBM Mainframe
4 2 (1.29%) User Experience
4 2 (1.29%) Mainframe
5 1 (0.65%) IVR
5 1 (0.65%) Fat Client
5 1 (0.65%) LIMS
5 1 (0.65%) NHS
5 1 (0.65%) Thin Client
5 1 (0.65%) EqualLogic
Operating Systems
1 104 (67.10%) Windows
2 41 (26.45%) Windows Server 2008
3 32 (20.65%) Windows 7
4 27 (17.42%) Windows Server 2003
5 23 (14.84%) Windows Server 2012
6 21 (13.55%) Linux
6 21 (13.55%) Windows XP
7 15 (9.68%) UNIX
8 13 (8.39%) Windows 8
9 5 (3.23%) Windows 2000 Server
10 3 (1.94%) CentOS
10 3 (1.94%) Android
11 2 (1.29%) Mac OS X
12 1 (0.65%) Debian
12 1 (0.65%) Ubuntu
12 1 (0.65%) Windows Mobile
12 1 (0.65%) Windows Vista
12 1 (0.65%) Mac OS
Processes & Methodologies
1 19 (12.26%) ITIL
2 10 (6.45%) Project Management
3 9 (5.81%) CRM
4 6 (3.87%) ERP
4 6 (3.87%) Disaster Recovery
4 6 (3.87%) Incident Management
4 6 (3.87%) Problem Management
4 6 (3.87%) Change Control
5 5 (3.23%) Change Management
5 5 (3.23%) Continuous Improvement
6 4 (2.58%) Time Management
6 4 (2.58%) Business Analysis
6 4 (2.58%) Service Delivery
7 3 (1.94%) Business Intelligence
8 2 (1.29%) PRINCE2
9 1 (0.65%) E-Commerce
9 1 (0.65%) Data Security
9 1 (0.65%) Workflow
9 1 (0.65%) Migration
9 1 (0.65%) Web Design
Programming Languages
1 25 (16.13%) SQL
2 2 (1.29%) JCL
3 1 (0.65%) PHP
3 1 (0.65%) VBScript
3 1 (0.65%) VB.NET
3 1 (0.65%) VBA
Qualifications
1 18 (11.61%) Microsoft Certification
2 15 (9.68%) MCP
3 13 (8.39%) Degree
4 12 (7.74%) MCSE
5 11 (7.10%) MCSA
5 11 (7.10%) MCTS
5 11 (7.10%) MCITP
6 9 (5.81%) CCNA
6 9 (5.81%) Cisco Certification
7 4 (2.58%) A+ Certification
8 1 (0.65%) ITIL Certification
8 1 (0.65%) CCIE
8 1 (0.65%) CCNP
Quality Assurance & Compliance
1 18 (11.61%) SLA
2 2 (1.29%) Sarbanes-Oxley
3 1 (0.65%) PCI DSS
System Software
1 50 (32.26%) Active Directory
2 22 (14.19%) VMware Infrastructure
3 18 (11.61%) Hyper-V
4 6 (3.87%) VMware ESX
4 6 (3.87%) vSphere
5 3 (1.94%) Citrix Presentation Server
5 3 (1.94%) VMware Server
6 2 (1.29%) XenApp
6 2 (1.29%) XenDesktop
7 1 (0.65%) Microsoft Virtual Server
7 1 (0.65%) VMware ESXi
Systems Management
1 6 (3.87%) SCCM
2 3 (1.94%) DameWare
3 2 (1.29%) CA Wily
3 2 (1.29%) CA Spectrum
Vendors
1 69 (44.52%) Microsoft
2 40 (25.81%) VMware
3 18 (11.61%) Cisco
4 15 (9.68%) Citrix
5 7 (4.52%) Apple
6 6 (3.87%) HP
7 5 (3.23%) Avaya
8 4 (2.58%) Salesforce.com
8 4 (2.58%) Dell
8 4 (2.58%) EMC
8 4 (2.58%) SAP
9 3 (1.94%) ZyXEL
10 2 (1.29%) Atlassian
10 2 (1.29%) ProCurve
10 2 (1.29%) SYSPRO
10 2 (1.29%) Lotus
10 2 (1.29%) WatchGuard
10 2 (1.29%) Teradata
10 2 (1.29%) Capita
10 2 (1.29%) Oracle
Chester, Cheshire
Searchability.co.uk
Salary: £18000 - £22000 per annum
Posted: 21 hours ago
Ellesmere Port, Merseyside
Senitor Associates
Salary: £31000 per annum
Posted: 21 hours ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum
Posted: 21 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £18000 - £22000 per annum
Posted: Yesterday
Greater Manchester
HAYS INFORMATION TECHNOLOGY
Salary: £17000 - £20000 per annum
Posted: Yesterday
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £28000 per annum + Benefits
Posted: Yesterday
Warrington, Cheshire
X4 Group
Salary: Market related
Posted: 2 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Company Car
Posted: 3 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £28000 - £38000 per annum
Posted: 3 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum
Posted: 3 days ago
Macclesfield, Cheshire
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum
Posted: 4 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 per annum
Posted: 4 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £24000 per annum
Posted: 4 days ago
Warrington, Cheshire
Search Consultancy
Posted: 4 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £25000 - £38000 per annum + Excellent Benefits
Posted: 5 days ago
Knutsford, Cheshire
Harvey Nash plc
Posted: 5 days ago
North West England
Nigel Frank International Limited - Newcastle
Salary: £25000 - £30000 per annum + Benefits
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Chester, Cheshire
PNG Recruitment Solutions
Salary: From £18,000 to £20,000 per annum
Posted: 6 days ago
Cheshire
Hays IT - Uk Posting account
Salary: £18000.00 - £23000.00 per annum
Posted: 10 days ago