The statistics below represent IT jobs advertised across the North West region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Support
Rank 171 135 175
Rank change year-on-year
-36 +40
Permanent jobs requiring an IT Support 85 138 93
As % of all permanent IT jobs located in the North West 1.33% 2.06% 1.25%
As % of the Job Titles category 1.38% 2.14% 1.30%
Number of salaries quoted 71 121 78
Median salary £22,000 £24,000 £22,750
Median salary % change year-on-year
-8.33% +5.49%
90% offered a salary of more than £19,000 £19,000 £18,000
10% offered a salary of more than £33,750 £42,500 £27,500
UK excluding London median salary £25,000 £25,000 £25,000
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6179 6460 7154
As % of all permanent IT jobs located in the North West 96.74% 96.58% 96.14%
Number of salaries quoted 5202 5371 5938
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

IT Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 30 September 2016.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +23 35 £19,500 -15.21% 4
Manchester -33 33 £24,500 +2.08% 16
Merseyside -31 9 £27,500 -8.33% 2
Lancashire +9 4 £21,865 +1.69% 3
Cumbria +8 4 £30,000 +9.09%
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 30 September 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support in the job title.

1 118 (69.01%) Windows
2 94 (54.97%) Microsoft
3 89 (52.05%) Active Directory
4 70 (40.94%) Windows Server
5 52 (30.41%) MS Exchange
6 51 (29.82%) ITIL
7 49 (28.65%) Windows Server 2008
7 49 (28.65%) VMware
8 38 (22.22%) MS Excel
8 38 (22.22%) MS Office
9 37 (21.64%) Windows Server 2012
10 36 (21.05%) Exchange Server 2010
11 31 (18.13%) Windows 7
12 30 (17.54%) Firewall
13 29 (16.96%) DNS
14 28 (16.37%) DHCP
14 28 (16.37%) Citrix
15 27 (15.79%) Linux
15 27 (15.79%) Hyper-V
15 27 (15.79%) Exchange Server 2013
16 26 (15.20%) Microsoft Certification
17 25 (14.62%) Office 365
18 23 (13.45%) Windows 8
18 23 (13.45%) Windows Server 2003
19 22 (12.87%) Finance
20 21 (12.28%) Service Management
20 21 (12.28%) VPN
21 20 (11.70%) Unix
21 20 (11.70%) MCSE
22 19 (11.11%) TCP/IP

IT Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (30.41%) MS Exchange
2 36 (21.05%) Exchange Server 2010
3 27 (15.79%) Exchange Server 2013
4 16 (9.36%) SharePoint
5 9 (5.26%) SharePoint 2013
6 4 (2.34%) WordPress
7 3 (1.75%) Apache
7 3 (1.75%) IIS
8 2 (1.17%) Skype for Business
8 2 (1.17%) Tomcat
9 1 (0.58%) CMS
9 1 (0.58%) Exchange Server 2003
9 1 (0.58%) Exchange Server 2007
9 1 (0.58%) nginx
Applications
1 38 (22.22%) MS Excel
1 38 (22.22%) MS Office
2 5 (2.92%) MS Visio
3 2 (1.17%) MS PowerPoint
4 1 (0.58%) Photoshop
4 1 (0.58%) Spreadsheet
Business Applications
1 2 (1.17%) Line 50
1 2 (1.17%) Sage X3
Cloud Services
1 25 (14.62%) Office 365
2 4 (2.34%) Amazon AWS
3 2 (1.17%) Google Apps
3 2 (1.17%) Google Drive
3 2 (1.17%) Microsoft Azure
3 2 (1.17%) OneDrive
4 1 (0.58%) GitHub
4 1 (0.58%) Mimecast
Communications & Networking
1 30 (17.54%) Firewall
2 29 (16.96%) DNS
3 28 (16.37%) DHCP
4 21 (12.28%) VPN
5 19 (11.11%) TCP/IP
6 14 (8.19%) LAN
7 13 (7.60%) VoIP
7 13 (7.60%) WAN
8 7 (4.09%) Internet
9 6 (3.51%) Wireless
10 4 (2.34%) Remote Desktop
10 4 (2.34%) SAN
10 4 (2.34%) Wi-Fi
11 3 (1.75%) Broadband
11 3 (1.75%) PABX
11 3 (1.75%) VLAN
12 2 (1.17%) MPLS
12 2 (1.17%) Skype
13 1 (0.58%) Intranet
13 1 (0.58%) WLAN
Database & Business Intelligence
1 15 (8.77%) SQL Server
2 4 (2.34%) SQL Server 2008
2 4 (2.34%) SQL Server 2012
3 2 (1.17%) Power BI
4 1 (0.58%) Data Mining
4 1 (0.58%) PostgreSQL
4 1 (0.58%) SQL Server 2014
4 1 (0.58%) SQL Server Analysis Services
4 1 (0.58%) SQL Server Reporting Services
Development Applications
1 1 (0.58%) Git (software)
1 1 (0.58%) JIRA
1 1 (0.58%) Team Foundation Server
1 1 (0.58%) Visual Studio
General
1 22 (12.87%) Finance
2 14 (8.19%) Manufacturing
3 12 (7.02%) Telecoms
4 7 (4.09%) Banking
5 6 (3.51%) Retail
6 5 (2.92%) Legal
7 4 (2.34%) Law
8 3 (1.75%) Electronics
8 3 (1.75%) Pharmaceutical
9 1 (0.58%) Advertising
9 1 (0.58%) Automotive
Libraries, Frameworks & Software Standards
1 8 (4.68%) Web Services
2 4 (2.34%) HTML
3 3 (1.75%) .NET
4 1 (0.58%) .NET Framework
4 1 (0.58%) Ajax
4 1 (0.58%) ASP.NET
4 1 (0.58%) ASP.NET MVC
4 1 (0.58%) ASP.NET MVC 3
4 1 (0.58%) CSS
4 1 (0.58%) EDI
4 1 (0.58%) jQuery
4 1 (0.58%) JSON
4 1 (0.58%) JSP
4 1 (0.58%) Razor View Engine
4 1 (0.58%) SOAP
Miscellaneous
1 18 (10.53%) Analytical Skills
2 15 (8.77%) Driving Licence
3 8 (4.68%) Mobile Computing
4 6 (3.51%) EPoS
5 5 (2.92%) iPad
6 4 (2.34%) Clustering
7 2 (1.17%) Blackberry
7 2 (1.17%) Fat Client
7 2 (1.17%) PMI
7 2 (1.17%) Thin Client
8 1 (0.58%) Client/Server
8 1 (0.58%) Computer Science
8 1 (0.58%) FMCG
8 1 (0.58%) iPhone
8 1 (0.58%) Life Science
8 1 (0.58%) Management Information System
8 1 (0.58%) Mathematics
8 1 (0.58%) Smartphone
8 1 (0.58%) Statistics
8 1 (0.58%) Wiki
Operating Systems
1 118 (69.01%) Windows
2 70 (40.94%) Windows Server
3 49 (28.65%) Windows Server 2008
4 37 (21.64%) Windows Server 2012
5 31 (18.13%) Windows 7
6 27 (15.79%) Linux
7 23 (13.45%) Windows 8
7 23 (13.45%) Windows Server 2003
8 20 (11.70%) Unix
9 11 (6.43%) Windows XP
10 9 (5.26%) AIX
11 8 (4.68%) Android
11 8 (4.68%) Apple iOS
11 8 (4.68%) Mac OS X
12 4 (2.34%) Windows 10
13 2 (1.17%) Mac OS
13 2 (1.17%) Windows Vista
14 1 (0.58%) CentOS
14 1 (0.58%) Debian
14 1 (0.58%) Red Hat Enterprise Linux
Processes & Methodologies
1 51 (29.82%) ITIL
2 21 (12.28%) Service Management
3 15 (8.77%) Continuous Improvement
3 15 (8.77%) Project Management
4 12 (7.02%) Disaster Recovery
5 10 (5.85%) Change Management
5 10 (5.85%) ITSM
6 8 (4.68%) Patch Management
6 8 (4.68%) Problem Management
6 8 (4.68%) Service Delivery
7 7 (4.09%) ITIL V3
8 6 (3.51%) PRINCE2
9 5 (2.92%) Business Continuity
10 4 (2.34%) Asset Management
10 4 (2.34%) Case Management
10 4 (2.34%) CRM
10 4 (2.34%) Mentoring
11 3 (1.75%) Coaching
11 3 (1.75%) Issue Tracking
11 3 (1.75%) Virtual Environments
Programming Languages
1 15 (8.77%) SQL
2 12 (7.02%) PowerShell
3 4 (2.34%) Java
4 3 (1.75%) PHP
4 3 (1.75%) VBScript
5 1 (0.58%) Bash Shell
5 1 (0.58%) C#
5 1 (0.58%) C++
5 1 (0.58%) JavaScript
Qualifications
1 26 (15.20%) Microsoft Certification
2 20 (11.70%) MCSE
3 14 (8.19%) MCP
4 13 (7.60%) MCSA
5 12 (7.02%) MCITP
6 8 (4.68%) Degree
7 5 (2.92%) PMI Certification
8 3 (1.75%) Cisco Certification
8 3 (1.75%) PMP
9 2 (1.17%) DBS Check
10 1 (0.58%) CCNA
10 1 (0.58%) CCNP
10 1 (0.58%) ITIL Certification
10 1 (0.58%) MCTS
10 1 (0.58%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (8.77%) SLA
System Software
1 89 (52.05%) Active Directory
2 27 (15.79%) Hyper-V
3 14 (8.19%) VMware Infrastructure
4 10 (5.85%) XenApp
5 5 (2.92%) XenDesktop
6 3 (1.75%) Terminal Services
6 3 (1.75%) VMware ESXi
7 2 (1.17%) VMware Workstation
7 2 (1.17%) vSphere
8 1 (0.58%) Squid
8 1 (0.58%) Varnish
Systems Management
1 9 (5.26%) AirWatch
2 3 (1.75%) SCCM
2 3 (1.75%) WSUS
3 2 (1.17%) PaperCut
4 1 (0.58%) Backup Exec
Vendors
1 94 (54.97%) Microsoft
2 49 (28.65%) VMware
3 28 (16.37%) Citrix
4 18 (10.53%) Cisco
5 12 (7.02%) Apple
6 11 (6.43%) HP
7 9 (5.26%) Dell
8 5 (2.92%) Avaya
9 4 (2.34%) Google
9 4 (2.34%) NetApp
9 4 (2.34%) Sophos
10 3 (1.75%) Samsung
10 3 (1.75%) SonicWALL
10 3 (1.75%) Symantec
11 2 (1.17%) Draytek
11 2 (1.17%) Intel
11 2 (1.17%) Sage
11 2 (1.17%) SAP
11 2 (1.17%) Siemens
11 2 (1.17%) Veeam
Manchester, Lancashire
Oscar
Salary: £23000 - £28000 per annum
Posted: 1 hour ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 2 hours ago
Greater Manchester
EasyWebRecruitment.com
Salary: Competitive
Posted: 2 hours ago
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £20000 per annum + bens
Posted: 2 days ago
Rossendale, Lancashire
Oscar
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Greater Manchester
EasyWebRecruitment.com
Salary: Competitive
Posted: 2 days ago
Manchester
Adria Solutions Ltd
Salary: £25000 per annum
Posted: 2 days ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £25000 per annum
Posted: 2 days ago
Manchester, Lancashire
Senitor Associates
Salary: £25000 per annum + Benefits Package
Posted: 3 days ago
Bolton, Lancashire
Greywood Associates Limited
Salary: £30000 - £32000 per annum + bens
Posted: 4 days ago
Stockport
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £28000.00 per annum
Posted: 8 days ago
Skelmersdale, Lancashire
Nutriculture UK Ltd
Posted: 7 days ago
Manchester, Lancashire
Websense Recruit Ltd
Salary: £25,000 + £2,500 On Call Allowance plus benefits
Posted: 5 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £22000 - £26000 per annum + benefits
Posted: 3 days ago
Skelmersdale, Lancashire
Nutriculture UK LTD
Salary: From £18,000 to £20,000 per annum
Posted: 17 days ago
Stockport
Real Staffing
Salary: £24500 - £26500 per annum + competitive
Posted: 22 days ago
Stockport, Cheshire
Applause IT Innovation
Salary: £23000 - £30000 per annum + flexi time
Posted: 6 days ago
Crewe
Adria Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 18 days ago
Manchester, Lancashire
The Co-op
Salary: £35000.0 - £40000.0 per annum
Posted: 7 days ago
Northwich
greywood
Salary: £30000 - £35000 per annum + bens & training
Posted: 23 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-25000 Per Annum
Posted: 23 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-25000 Per Annum
Posted: 23 days ago
Warrington, Cheshire
Applause IT Innovation
Salary: £16000 - £19000 per annum + + Great Benefits
Posted: 3 days ago
Liverpool
Modis International Ltd
Salary: £40000 - £50000 per annum
Posted: 23 days ago
Manchester, Lancashire
Recann
Salary: £24000 - £30000 per annum + Bonus, Pension, Benefits
Posted: 4 days ago