The table below looks at the statistics for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Support
Rank 157 165 198
Rank change year-on-year
+8 +33
Permanent jobs requiring an IT Support 100 85 40
As % of all permanent IT jobs located in the North West 1.49% 1.15% 0.59%
As % of the Job Titles category 1.56% 1.22% 0.63%
Number of salaries quoted 82 79 39
Average salary £23,000 £23,500 £23,980
Average salary % change year-on-year
-2.12% -2.00%
90% offered a salary of more than £18,500 £18,500 £18,000
10% offered a salary of more than £30,000 £26,100 £30,000
UK excluding London average salary £24,500 £25,000 £23,500
% change year-on-year
-2.00% +6.38%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6422 6986 6400
As % of all permanent IT jobs located in the North West 95.51% 94.80% 94.28%
Number of salaries quoted 5351 5699 5505
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 4 September 2015.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +7 54 £24,000 +9.09% 11
Cheshire -1 31 £23,000 -5.15% 11
Lancashire +4 7 £18,500 -12.94% 3
Merseyside +14 5 £27,500 +22.22%
Cumbria -4 3 £19,500 -18.75%
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 4 September 2015, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 134 (71.28%) Windows
2 102 (54.26%) Active Directory
3 90 (47.87%) Microsoft
4 61 (32.45%) MS Excel
5 53 (28.19%) VMware
5 53 (28.19%) Windows 7
6 50 (26.60%) MS Office
7 47 (25.00%) Microsoft Certification
7 47 (25.00%) MS Exchange
8 45 (23.94%) TCP/IP
9 43 (22.87%) ITIL
10 40 (21.28%) DNS
10 40 (21.28%) LAN
11 39 (20.74%) Hyper-V
12 38 (20.21%) Windows Server 2012
12 38 (20.21%) Windows XP
13 37 (19.68%) Windows Server 2008
13 37 (19.68%) Windows 8
14 35 (18.62%) WAN
15 33 (17.55%) DHCP
16 32 (17.02%) VPN
17 31 (16.49%) MCSE
17 31 (16.49%) Exchange Server 2010
18 29 (15.43%) Citrix
19 28 (14.89%) Cisco
20 27 (14.36%) MCSA
20 27 (14.36%) MCP
20 27 (14.36%) Firewall
21 24 (12.77%) VMware Infrastructure
22 22 (11.70%) SQL

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 4 September 2015, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (25.00%) MS Exchange
2 31 (16.49%) Exchange Server 2010
3 21 (11.17%) Exchange Server 2013
4 10 (5.32%) SharePoint
5 9 (4.79%) Exchange Server 2007
5 9 (4.79%) Exchange Server 2003
6 8 (4.26%) IIS
7 4 (2.13%) IBM Notes
7 4 (2.13%) Lync
8 3 (1.60%) CMS
8 3 (1.60%) SharePoint 2013
9 1 (0.53%) WorkSite
9 1 (0.53%) WordPress
9 1 (0.53%) nginx
9 1 (0.53%) SharePoint 2010
9 1 (0.53%) Apache
9 1 (0.53%) Tomcat
9 1 (0.53%) WebLogic
9 1 (0.53%) Blackberry Enterprise Server
Applications
1 61 (32.45%) MS Excel
2 50 (26.60%) MS Office
3 2 (1.06%) Acrobat
Business Applications
1 4 (2.13%) Dynamics CRM
2 2 (1.06%) Oracle Payables
3 1 (0.53%) Dynamics AX
Cloud Services
1 9 (4.79%) Office 365
2 3 (1.60%) Microsoft Azure
2 3 (1.60%) Amazon AWS
3 2 (1.06%) Cloud Computing
4 1 (0.53%) IaaS
Communications & Networking
1 45 (23.94%) TCP/IP
2 40 (21.28%) DNS
2 40 (21.28%) LAN
3 35 (18.62%) WAN
4 33 (17.55%) DHCP
5 32 (17.02%) VPN
6 27 (14.36%) Firewall
7 15 (7.98%) Wireless
8 13 (6.91%) VLAN
9 10 (5.32%) Internet
10 9 (4.79%) WLAN
11 7 (3.72%) Wi-Fi
12 5 (2.66%) VoIP
12 5 (2.66%) Broadband
13 4 (2.13%) ADSL
14 3 (1.60%) SAN
14 3 (1.60%) Wireshark
14 3 (1.60%) WebEx
15 2 (1.06%) Cisco IOS
15 2 (1.06%) iSCSI
Database & Business Intelligence
1 19 (10.11%) SQL Server
2 7 (3.72%) SQL Server 2008
3 5 (2.66%) SQL Server 2005
4 4 (2.13%) Crystal Reports
5 2 (1.06%) SQL Server Reporting Services
5 2 (1.06%) SQL Server 2012
5 2 (1.06%) Oracle Database
5 2 (1.06%) Oracle Database 11g
6 1 (0.53%) Relational Database
6 1 (0.53%) MySQL
6 1 (0.53%) PostgreSQL
Development Applications
1 1 (0.53%) Eclipse
1 1 (0.53%) PowerBuilder
General
1 16 (8.51%) Finance
2 10 (5.32%) Law
3 7 (3.72%) Pharmaceutical
4 6 (3.19%) Telecoms
5 5 (2.66%) Legal
5 5 (2.66%) Manufacturing
6 3 (1.60%) Marketing
7 2 (1.06%) Billing
7 2 (1.06%) Financial Institution
7 2 (1.06%) Front Office
7 2 (1.06%) Back Office
8 1 (0.53%) Advertising
8 1 (0.53%) Banking
8 1 (0.53%) Retail
8 1 (0.53%) Aerospace
Libraries, Frameworks & Software Standards
1 4 (2.13%) HTML
1 4 (2.13%) COM
1 4 (2.13%) Web Services
2 2 (1.06%) CSS
2 2 (1.06%) .NET
3 1 (0.53%) XHTML
3 1 (0.53%) X-Windows
3 1 (0.53%) BREW
3 1 (0.53%) jQuery
Miscellaneous
1 12 (6.38%) Analytical Skills
2 11 (5.85%) Thin Client
2 11 (5.85%) Fat Client
3 9 (4.79%) Blackberry
3 9 (4.79%) Management Information System
3 9 (4.79%) iPhone
4 7 (3.72%) EPoS
5 5 (2.66%) iPad
6 4 (2.13%) Mathematics
7 3 (1.60%) Computer Science
7 3 (1.60%) Life Science
7 3 (1.60%) Video Conferencing
7 3 (1.60%) Social Media
8 2 (1.06%) Mobile Computing
8 2 (1.06%) Data Centre
8 2 (1.06%) Handset
8 2 (1.06%) Fixed Income
8 2 (1.06%) Smartphone
8 2 (1.06%) CCTV
9 1 (0.53%) AS400
Operating Systems
1 134 (71.28%) Windows
2 53 (28.19%) Windows 7
3 38 (20.21%) Windows Server 2012
3 38 (20.21%) Windows XP
4 37 (19.68%) Windows Server 2008
4 37 (19.68%) Windows 8
5 15 (7.98%) Windows Vista
6 10 (5.32%) Windows Server 2003
7 9 (4.79%) Android
8 7 (3.72%) Linux
9 4 (2.13%) UNIX
9 4 (2.13%) Apple iOS
10 2 (1.06%) Windows Phone
10 2 (1.06%) Windows Mobile
10 2 (1.06%) Red Hat Enterprise Linux
11 1 (0.53%) CentOS
11 1 (0.53%) Mac OS X
11 1 (0.53%) AIX
11 1 (0.53%) Solaris
11 1 (0.53%) SUSE
Processes & Methodologies
1 43 (22.87%) ITIL
2 12 (6.38%) ERP
3 11 (5.85%) Change Management
4 9 (4.79%) PRINCE2
4 9 (4.79%) CRM
4 9 (4.79%) Service Management
5 6 (3.19%) Service Delivery
5 6 (3.19%) Software Testing
5 6 (3.19%) Incident Management
5 6 (3.19%) Problem Management
5 6 (3.19%) Release Management
6 4 (2.13%) Mentoring
7 3 (1.60%) Patch Management
7 3 (1.60%) Information Assurance
7 3 (1.60%) Change Control
7 3 (1.60%) Security Testing
7 3 (1.60%) System Testing
7 3 (1.60%) Time Management
7 3 (1.60%) Business Development
7 3 (1.60%) Document Management
Programming Languages
1 22 (11.70%) SQL
2 10 (5.32%) PowerShell
3 3 (1.60%) T-SQL
4 2 (1.06%) Apex Code
4 2 (1.06%) C
4 2 (1.06%) C#
4 2 (1.06%) Java
4 2 (1.06%) PHP
5 1 (0.53%) JavaScript
5 1 (0.53%) C++
5 1 (0.53%) Bash Shell
Qualifications
1 47 (25.00%) Microsoft Certification
2 31 (16.49%) MCSE
3 27 (14.36%) MCSA
3 27 (14.36%) MCP
4 16 (8.51%) MCITP
4 16 (8.51%) Degree
5 14 (7.45%) CCNA
5 14 (7.45%) Cisco Certification
6 9 (4.79%) MCTS
7 7 (3.72%) ITIL Foundation Certificate
7 7 (3.72%) HND
8 6 (3.19%) A+ Certification
9 5 (2.66%) Network+ Certification
9 5 (2.66%) MCDST
9 5 (2.66%) Security Cleared
10 4 (2.13%) ITIL Certification
10 4 (2.13%) CCNP
11 3 (1.60%) VMware Certified Professional (VCP)
11 3 (1.60%) CCENT
12 1 (0.53%) SC Cleared
Quality Assurance & Compliance
1 17 (9.04%) SLA
2 1 (0.53%) Sarbanes-Oxley
2 1 (0.53%) ISO/IEC 27001
2 1 (0.53%) QA
2 1 (0.53%) ISO 9001
System Software
1 102 (54.26%) Active Directory
2 39 (20.74%) Hyper-V
3 24 (12.77%) VMware Infrastructure
4 5 (2.66%) vSphere
5 4 (2.13%) XenApp
6 2 (1.06%) VMware ESX
7 1 (0.53%) Squid
7 1 (0.53%) VMware Server
7 1 (0.53%) Firmware
7 1 (0.53%) Terminal Services
7 1 (0.53%) Varnish
Systems Management
1 4 (2.13%) Backup Exec
1 4 (2.13%) McAfee ePO
2 2 (1.06%) SCCM
3 1 (0.53%) Munin
3 1 (0.53%) Zenoss
3 1 (0.53%) Puppet
3 1 (0.53%) Nagios
Vendors
1 90 (47.87%) Microsoft
2 53 (28.19%) VMware
3 29 (15.43%) Citrix
4 28 (14.89%) Cisco
5 11 (5.85%) Avaya
6 10 (5.32%) HP
7 8 (4.26%) Veeam
8 7 (3.72%) Oracle
9 6 (3.19%) Apple
10 5 (2.66%) Dell
11 4 (2.13%) Lotus
11 4 (2.13%) McAfee
11 4 (2.13%) IronPort
12 3 (1.60%) SAP
12 3 (1.60%) Interwoven
12 3 (1.60%) IBM
13 2 (1.06%) EMC
13 2 (1.06%) Red Hat
13 2 (1.06%) Fortinet
13 2 (1.06%) SonicWALL
Manchester, Lancashire
Search Consultancy
Salary: £14000.00 - £17000.00 per annum
Posted: 1 hour ago
Warrington, Cheshire
SCC
Salary: £19,000 per annum £19,000 salary plus van
Posted: 1 hour ago
Cheshire
Betting Appointments
Salary: £30000 - £36000 per annum
Posted: 2 hours ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £23000 - £25000 per annum + bens
Posted: Yesterday
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum
Posted: Yesterday
Bolton, Lancashire
Experis Ltd
Salary: £18000 - £24000 per annum + pension, life, medical, flex bens
Posted: 2 days ago
Macclesfield, Cheshire
Circle Recruitment
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £15000 - £17000 per annum
Posted: 3 days ago
Chester, Cheshire
Senitor Associates
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Stockport
Nigel Frank International Limited - Newcastle
Salary: £22000 - £28000 per annum + Bonus + Benefits
Posted: 8 days ago
Greater Manchester
Hays IT - Uk Posting account
Salary: £20000.00 - £22000.00 per annum + Optional Pension Scheme
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Oldham
Applause IT Innovation
Salary: £30000 - £34000 per annum + Benefits
Posted: 9 days ago
Altrincham
Recruitx
Salary: Competitive
Posted: 10 days ago
Rochdale
Recruitment Genius
Salary: £30000 - £38000 per annum
Posted: 11 days ago
Macclesfield, Cheshire
Shortlist Recruitment
Salary: £20000 - £22000 per annum
Posted: 11 days ago
Macclesfield
Shortlist Recruitment
Salary: £20000 - £22000 per annum
Posted: 14 days ago
Oldham
Applause IT Innovation
Salary: £30000 - £34000 per annum + Benefits
Posted: 14 days ago
Chester
Shortlist Recruitment
Salary: £22000 - £24000 per annum + Benefits
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Crewe
First Recruitment Group
Salary: £15,000 - £16,000 per year
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Preston
Recruitment Genius
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