The statistics below represent IT jobs advertised across the North West region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
IT Support
Rank 142 156 130
Rank change year-on-year
+14 -26
Permanent jobs requiring an IT Support 92 96 139
As % of all permanent IT jobs located in the North West 1.64% 1.52% 1.97%
As % of the Job Titles category 1.68% 1.57% 2.03%
Number of salaries quoted 77 70 123
Median salary £26,500 £24,000 £23,500
Median salary % change year-on-year
+10.41% +2.12%
90% offered a salary of more than £19,000 £18,000 £18,500
10% offered a salary of more than £39,700 £38,042 £33,500
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5477 6104 6853
As % of all permanent IT jobs located in the North West 97.54% 96.77% 96.96%
Number of salaries quoted 4646 4980 5533
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 27 June 2016.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -3 43 £26,750 +6.62% 10
Cheshire +41 29 £22,750 -5.20% 4
Merseyside +8 14 £25,000 -13.04% 7
Cumbria +12 9 £27,500 +1.85% 1
Lancashire +4 3 £25,000 +35.13% 2
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 27 June 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support in the job title.

1 161 (69.40%) Windows
2 120 (51.72%) Microsoft
3 113 (48.71%) Active Directory
4 88 (37.93%) Windows Server
5 78 (33.62%) MS Exchange
6 67 (28.88%) Windows Server 2008
7 65 (28.02%) ITIL
8 64 (27.59%) VMware
9 61 (26.29%) MS Office
10 53 (22.84%) Windows 7
11 51 (21.98%) MS Excel
12 44 (18.97%) Windows Server 2012
13 43 (18.53%) Exchange Server 2010
14 39 (16.81%) DNS
15 38 (16.38%) DHCP
16 36 (15.52%) Citrix
17 35 (15.09%) Microsoft Certification
17 35 (15.09%) Hyper-V
18 34 (14.66%) Firewall
18 34 (14.66%) Windows XP
18 34 (14.66%) Exchange Server 2013
19 33 (14.22%) VPN
20 31 (13.36%) TCP/IP
21 30 (12.93%) SLA
21 30 (12.93%) Windows Server 2003
22 29 (12.50%) LAN
23 27 (11.64%) VMware Infrastructure
24 26 (11.21%) Cisco
24 26 (11.21%) MCSE
25 25 (10.78%) SQL

IT Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (33.62%) MS Exchange
2 43 (18.53%) Exchange Server 2010
3 34 (14.66%) Exchange Server 2013
4 17 (7.33%) SharePoint
5 10 (4.31%) SharePoint 2013
6 8 (3.45%) Exchange Server 2007
7 6 (2.59%) Apache
8 5 (2.16%) nginx
8 5 (2.16%) Skype for Business
9 3 (1.29%) Exchange Server 2003
9 3 (1.29%) WordPress
10 2 (0.86%) IBM Notes
10 2 (0.86%) IIS
11 1 (0.43%) CMS
11 1 (0.43%) Tomcat
Applications
1 61 (26.29%) MS Office
2 51 (21.98%) MS Excel
3 5 (2.16%) MS Visio
4 2 (0.86%) MS PowerPoint
5 1 (0.43%) AutoCAD
5 1 (0.43%) Photoshop
Cloud Services
1 24 (10.34%) Office 365
2 5 (2.16%) Amazon AWS
3 4 (1.72%) Microsoft Azure
4 1 (0.43%) GitHub
4 1 (0.43%) Google Apps
4 1 (0.43%) Google Drive
Communications & Networking
1 39 (16.81%) DNS
2 38 (16.38%) DHCP
3 34 (14.66%) Firewall
4 33 (14.22%) VPN
5 31 (13.36%) TCP/IP
6 29 (12.50%) LAN
7 25 (10.78%) WAN
8 13 (5.60%) VoIP
9 8 (3.45%) FTP
9 8 (3.45%) Wi-Fi
10 7 (3.02%) Wireless
11 6 (2.59%) SAN
11 6 (2.59%) VLAN
12 4 (1.72%) Internet
12 4 (1.72%) MRTG
13 3 (1.29%) Broadband
13 3 (1.29%) SMTP
14 2 (0.86%) Remote Desktop
14 2 (0.86%) WLAN
15 1 (0.43%) WebEx
Database & Business Intelligence
1 22 (9.48%) SQL Server
2 7 (3.02%) SQL Server 2008
3 6 (2.59%) SQL Server 2012
4 5 (2.16%) PostgreSQL
5 4 (1.72%) Relational Database
6 1 (0.43%) Oracle Database
6 1 (0.43%) Oracle Database 11g
Development Applications
1 2 (0.86%) VSS/SourceSafe
2 1 (0.43%) Ant
2 1 (0.43%) Git (software)
2 1 (0.43%) Visual Studio
General
1 19 (8.19%) Finance
2 12 (5.17%) Manufacturing
3 11 (4.74%) Retail
4 10 (4.31%) Telecoms
5 4 (1.72%) Automotive
6 3 (1.29%) Law
6 3 (1.29%) Pharmaceutical
7 2 (0.86%) Legal
8 1 (0.43%) Advertising
8 1 (0.43%) Back Office
8 1 (0.43%) Music Industry
Libraries, Frameworks & Software Standards
1 10 (4.31%) Web Services
2 5 (2.16%) .NET
2 5 (2.16%) HTML
3 4 (1.72%) .NET Framework
3 4 (1.72%) LAPP Stack
4 1 (0.43%) Ajax
4 1 (0.43%) ASP.NET
4 1 (0.43%) ASP.NET MVC
4 1 (0.43%) ASP.NET MVC 3
4 1 (0.43%) CSS
4 1 (0.43%) jQuery
4 1 (0.43%) JSON
4 1 (0.43%) Razor View Engine
Miscellaneous
1 17 (7.33%) Analytical Skills
2 16 (6.90%) Driving Licence
3 10 (4.31%) EPoS
4 7 (3.02%) Fat Client
4 7 (3.02%) Thin Client
5 6 (2.59%) Blackberry
6 5 (2.16%) Client/Server
6 5 (2.16%) Statistics
7 4 (1.72%) Enterprise Software
7 4 (1.72%) Management Information System
7 4 (1.72%) Mobile Computing
8 3 (1.29%) iPhone
8 3 (1.29%) Replication
9 2 (0.86%) Clustering
9 2 (0.86%) Life Science
9 2 (0.86%) PMI
9 2 (0.86%) Video Conferencing
10 1 (0.43%) Data Extraction
10 1 (0.43%) NHS
10 1 (0.43%) Smartphone
Operating Systems
1 161 (69.40%) Windows
2 88 (37.93%) Windows Server
3 67 (28.88%) Windows Server 2008
4 53 (22.84%) Windows 7
5 44 (18.97%) Windows Server 2012
6 34 (14.66%) Windows XP
7 30 (12.93%) Windows Server 2003
8 24 (10.34%) Windows 8
9 20 (8.62%) Linux
10 13 (5.60%) Android
11 11 (4.74%) Apple iOS
11 11 (4.74%) Unix
12 6 (2.59%) AIX
12 6 (2.59%) CentOS
13 5 (2.16%) Debian
13 5 (2.16%) Red Hat Enterprise Linux
13 5 (2.16%) Windows 10
14 2 (0.86%) Mac OS
14 2 (0.86%) Mac OS X
14 2 (0.86%) Windows Vista
Processes & Methodologies
1 65 (28.02%) ITIL
2 24 (10.34%) Continuous Improvement
3 16 (6.90%) Service Management
4 13 (5.60%) Disaster Recovery
4 13 (5.60%) Process Improvement
5 12 (5.17%) Problem Management
6 11 (4.74%) Line Management
6 11 (4.74%) Service Delivery
7 8 (3.45%) ITSM
7 8 (3.45%) Patch Management
8 7 (3.02%) Information Security
8 7 (3.02%) Portfolio Management
9 6 (2.59%) CRM
9 6 (2.59%) Data Protection
10 5 (2.16%) Coaching
10 5 (2.16%) Configuration Management
11 4 (1.72%) BPR
11 4 (1.72%) ERP
11 4 (1.72%) ITIL V3
11 4 (1.72%) Project Management
Programming Languages
1 25 (10.78%) SQL
2 7 (3.02%) PHP
2 7 (3.02%) PowerShell
3 5 (2.16%) Bash Shell
3 5 (2.16%) Java
4 4 (1.72%) C++
4 4 (1.72%) Perl
4 4 (1.72%) Python
4 4 (1.72%) Ruby
5 2 (0.86%) C#
5 2 (0.86%) T-SQL
6 1 (0.43%) Apex Code
6 1 (0.43%) C
6 1 (0.43%) JavaScript
6 1 (0.43%) VBScript
Qualifications
1 35 (15.09%) Microsoft Certification
2 26 (11.21%) MCSE
3 20 (8.62%) MCP
4 19 (8.19%) MCITP
5 17 (7.33%) Degree
6 16 (6.90%) MCSA
7 12 (5.17%) CCNA
7 12 (5.17%) Cisco Certification
8 11 (4.74%) ITIL Certification
9 9 (3.88%) MCTS
10 5 (2.16%) A+ Certification
11 4 (1.72%) VMware Certified Professional (VCP)
12 3 (1.29%) Network+ Certification
13 2 (0.86%) CCNP
13 2 (0.86%) PMI Certification
14 1 (0.43%) CCA
14 1 (0.43%) CCIE
14 1 (0.43%) Citrix Certification
14 1 (0.43%) DBS Check
Quality Assurance & Compliance
1 30 (12.93%) SLA
2 6 (2.59%) QA
System Software
1 113 (48.71%) Active Directory
2 35 (15.09%) Hyper-V
3 27 (11.64%) VMware Infrastructure
4 9 (3.88%) Terminal Services
5 8 (3.45%) XenDesktop
6 7 (3.02%) XenApp
7 6 (2.59%) VMware ESXi
8 5 (2.16%) Squid
8 5 (2.16%) Varnish
8 5 (2.16%) vSphere
9 1 (0.43%) VMware ESX
9 1 (0.43%) VMware Workstation
Systems Management
1 6 (2.59%) AirWatch
1 6 (2.59%) SCCM
2 4 (1.72%) Munin
2 4 (1.72%) Nagios
2 4 (1.72%) Puppet
2 4 (1.72%) Zenoss
3 2 (0.86%) Backup Exec
4 1 (0.43%) SCOM
4 1 (0.43%) WSUS
Vendors
1 120 (51.72%) Microsoft
2 64 (27.59%) VMware
3 36 (15.52%) Citrix
4 26 (11.21%) Cisco
5 19 (8.19%) HP
6 15 (6.47%) Dell
7 9 (3.88%) Avaya
8 7 (3.02%) Intel
9 6 (2.59%) SolarWinds
9 6 (2.59%) SonicWALL
9 6 (2.59%) Sophos
9 6 (2.59%) Symantec
10 5 (2.16%) Apple
11 4 (1.72%) F5
11 4 (1.72%) Remedy
11 4 (1.72%) SaltStack
11 4 (1.72%) SYSPRO
11 4 (1.72%) WatchGuard
12 3 (1.29%) Intel Security
12 3 (1.29%) Samsung
Heywood, Lancashire
Oscar
Salary: £25000 - £30000 per annum + Benefits
Posted: 7 hours ago
Liverpool, Merseyside
Ascent People Ltd
Salary: £25000 - £30000 per annum + Benefits + Bonus
Posted: 5 days ago
Penrith, Cumbria
Ashdown IT
Salary: £25000 - £30000 per annum + car + benefits
Posted: 6 days ago
Liverpool, Merseyside
Senitor Associates
Salary: £36000 - £45000 per annum
Posted: 3 days ago
Macclesfield, Cheshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Websense Recruit Ltd
Salary: £25,000 + £2,500 On Call Allowance plus benefits
Posted: 5 days ago
Manchester, Lancashire
ARC IT Recruitment Ltd
Salary: Up to £40k
Posted: 4 days ago
Northwich
Energize Recruitment Solutions Ltd
Salary: £17000 - £22000 per annum
Posted: 3 days ago
Salford, Lancashire
Oscar
Salary: £25000 - £30000 per annum + benefits
Posted: 5 days ago
Chester
Bluetown Online LTD
Salary: £23000 - £28000 per annum
Posted: 7 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £18000 - £22000 per annum + benefits
Posted: 6 days ago
Cheadle, Cheshire
Recital Consulting
Salary: £20000 - £26000 Per Annum
Posted: 6 days ago
Manchester, Lancashire
Bluetownonline
Salary: £16016 per annum
Posted: 3 days ago
Heywood, Lancashire
Oscar
Salary: £20000 - £25000 per annum + benefits
Posted: 6 days ago
Southport
Experian
Salary: Pension, bonus scheme
Posted: 6 days ago
Blackburn
Recruitment Genius Ltd
Salary: £13000 - £15500 per annum
Posted: 20 days ago
Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
Department for Work and Pensions
Salary: Up to £25,230
Posted: 19 days ago
Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
Department for Work and Pensions
Salary: Up to £25,230
Posted: 19 days ago
Warrington
Networx
Salary: £17,797
Posted: 3 days ago
Oldham, Lancashire
Ultimate Products
Salary: Up to £20,000 per annum structured salary with stepped increases
Posted: 19 days ago
Aintree, Liverpool, North West
Taskers Plc
Salary: £22,000 - £26,000 p.a.
Posted: 21 days ago
Manchester and Birchwood
Department for Work and Pensions
Salary: Up to £31,030
Posted: 13 days ago