The table below looks at the statistics for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
IT Support
Rank 157 182 194
Rank change year-on-year
+25 +12
Permanent jobs requiring an IT Support 89 64 55
As % of all permanent IT jobs located in the North West 1.39% 0.93% 0.76%
As % of the Job Titles category 1.46% 0.97% 0.80%
Number of salaries quoted 81 55 50
Average salary £24,690 £24,000 £22,500
Average salary % change year-on-year
+2.87% +6.66%
90% offered a salary of more than £18,000 £19,100 £18,000
10% offered a salary of more than £30,000 £32,100 £42,000
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6080 6590 6886
As % of all permanent IT jobs located in the North West 95.22% 95.42% 95.31%
Number of salaries quoted 4859 5308 5796
Average salary £40,000 £37,000 £35,000
Average salary % change year-on-year
+8.10% +5.71%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £55,000 £50,800 £55,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 6 May 2015.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +28 47 £25,000 +11.11% 12
Cheshire +6 18 £25,000 -7.40% 6
Cumbria +7 14 £24,690 - 1
Lancashire -4 6 £27,500 -3.50% 1
Merseyside +14 4 £22,000 -7.36% 4
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 6 May 2015, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 122 (69.32%) Windows
2 94 (53.41%) Microsoft
3 92 (52.27%) Active Directory
4 53 (30.11%) MS Excel
5 47 (26.70%) MS Exchange
6 43 (24.43%) MS Office
7 40 (22.73%) Windows XP
7 40 (22.73%) VMware
8 36 (20.45%) LAN
9 35 (19.89%) TCP/IP
9 35 (19.89%) DNS
9 35 (19.89%) Citrix
9 35 (19.89%) Microsoft Certification
9 35 (19.89%) ITIL
9 35 (19.89%) Windows 8
10 34 (19.32%) Windows Server 2008
11 33 (18.75%) WAN
11 33 (18.75%) DHCP
12 32 (18.18%) VPN
12 32 (18.18%) Exchange Server 2010
13 31 (17.61%) Windows 7
14 30 (17.05%) Windows Server 2012
15 25 (14.20%) Firewall
15 25 (14.20%) Hyper-V
16 23 (13.07%) SQL Server
17 21 (11.93%) Windows Server 2003
18 20 (11.36%) Exchange Server 2003
19 19 (10.80%) Degree
19 19 (10.80%) MCP
19 19 (10.80%) MCSE

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 6 May 2015, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (26.70%) MS Exchange
2 32 (18.18%) Exchange Server 2010
3 20 (11.36%) Exchange Server 2003
4 18 (10.23%) Exchange Server 2013
5 16 (9.09%) Exchange Server 2007
6 14 (7.95%) SharePoint
7 6 (3.41%) IIS
8 4 (2.27%) IBM Notes
8 4 (2.27%) SharePoint 2010
8 4 (2.27%) Lync
9 2 (1.14%) SharePoint 2013
9 2 (1.14%) Apache
9 2 (1.14%) Blackberry Enterprise Server
9 2 (1.14%) CMS
9 2 (1.14%) Drupal
9 2 (1.14%) WordPress
9 2 (1.14%) nginx
9 2 (1.14%) Moodle
10 1 (0.57%) WorkSite
Applications
1 53 (30.11%) MS Excel
2 43 (24.43%) MS Office
3 3 (1.70%) Acrobat
Business Applications
1 2 (1.14%) Visualfiles
2 1 (0.57%) SAP ERP
2 1 (0.57%) Magento
2 1 (0.57%) Sage 50
2 1 (0.57%) Oracle Payables
Cloud Services
1 7 (3.98%) Office 365
2 2 (1.14%) Microsoft Azure
3 1 (0.57%) Amazon AWS
Communications & Networking
1 36 (20.45%) LAN
2 35 (19.89%) TCP/IP
2 35 (19.89%) DNS
3 33 (18.75%) DHCP
3 33 (18.75%) WAN
4 32 (18.18%) VPN
5 25 (14.20%) Firewall
6 13 (7.39%) Wi-Fi
7 10 (5.68%) WLAN
8 5 (2.84%) ADSL
8 5 (2.84%) Wireless
8 5 (2.84%) VLAN
9 4 (2.27%) VoIP
9 4 (2.27%) Ethernet
10 3 (1.70%) Internet
10 3 (1.70%) Broadband
11 2 (1.14%) ISDN
11 2 (1.14%) PSTN
11 2 (1.14%) SMTP
11 2 (1.14%) SAN
Database & Business Intelligence
1 23 (13.07%) SQL Server
2 10 (5.68%) SQL Server 2005
2 10 (5.68%) SQL Server 2008
3 4 (2.27%) Crystal Reports
4 2 (1.14%) MySQL
5 1 (0.57%) SAP BW
5 1 (0.57%) InterBase
Development Applications
1 1 (0.57%) Eclipse
General
1 15 (8.52%) Finance
2 11 (6.25%) Legal
3 10 (5.68%) Law
4 6 (3.41%) Retail
4 6 (3.41%) Telecoms
5 3 (1.70%) Advertising
6 2 (1.14%) Banking
6 2 (1.14%) Manufacturing
6 2 (1.14%) Pharmaceutical
7 1 (0.57%) Aerospace
7 1 (0.57%) Billing
Libraries, Frameworks & Software Standards
1 3 (1.70%) Web Services
1 3 (1.70%) XML
1 3 (1.70%) XSL
2 2 (1.14%) HTML
2 2 (1.14%) COM
3 1 (0.57%) EDI
Miscellaneous
1 14 (7.95%) NHS
1 14 (7.95%) Analytical Skills
2 7 (3.98%) Computer Science
3 5 (2.84%) Blackberry
3 5 (2.84%) Management Information System
3 5 (2.84%) Client/Server
4 4 (2.27%) Thin Client
4 4 (2.27%) Fat Client
4 4 (2.27%) iPhone
5 2 (1.14%) Open Source
5 2 (1.14%) iPad
5 2 (1.14%) Mathematics
5 2 (1.14%) EPoS
6 1 (0.57%) Video Conferencing
6 1 (0.57%) Mobile Computing
6 1 (0.57%) FlexPod
6 1 (0.57%) Social Media
Operating Systems
1 122 (69.32%) Windows
2 40 (22.73%) Windows XP
3 35 (19.89%) Windows 8
4 34 (19.32%) Windows Server 2008
5 31 (17.61%) Windows 7
6 30 (17.05%) Windows Server 2012
7 21 (11.93%) Windows Server 2003
8 14 (7.95%) Windows Vista
9 7 (3.98%) Android
10 5 (2.84%) Apple iOS
11 3 (1.70%) Linux
12 1 (0.57%) Debian
12 1 (0.57%) Ubuntu
12 1 (0.57%) Windows Mobile
12 1 (0.57%) UNIX
Processes & Methodologies
1 35 (19.89%) ITIL
2 15 (8.52%) ERP
3 9 (5.11%) Problem Management
4 7 (3.98%) Service Delivery
5 6 (3.41%) Change Management
5 6 (3.41%) Incident Management
6 5 (2.84%) Document Management
7 4 (2.27%) Security Management
7 4 (2.27%) Service Management
7 4 (2.27%) Change Control
7 4 (2.27%) Infrastructure Management
8 3 (1.70%) CRM
8 3 (1.70%) E-Commerce
9 2 (1.14%) PRINCE2
9 2 (1.14%) Benchmarking
9 2 (1.14%) ITSM
9 2 (1.14%) Software Engineering
9 2 (1.14%) Migration
9 2 (1.14%) Wealth Management
9 2 (1.14%) Release Management
Programming Languages
1 18 (10.23%) SQL
2 6 (3.41%) VB
3 5 (2.84%) C#
4 4 (2.27%) PowerShell
5 2 (1.14%) Apex Code
5 2 (1.14%) PHP
6 1 (0.57%) C
6 1 (0.57%) C++
Qualifications
1 35 (19.89%) Microsoft Certification
2 19 (10.80%) MCP
2 19 (10.80%) MCSE
2 19 (10.80%) Degree
3 17 (9.66%) MCSA
4 8 (4.55%) MCTS
5 5 (2.84%) MCITP
6 4 (2.27%) CCNA
6 4 (2.27%) Cisco Certification
6 4 (2.27%) HND
7 2 (1.14%) HNC
7 2 (1.14%) ITIL Certification
7 2 (1.14%) MOS
7 2 (1.14%) MCDST
7 2 (1.14%) CCENT
7 2 (1.14%) GNVQ
7 2 (1.14%) NVQ Level 3
7 2 (1.14%) ITIL Foundation Certificate
8 1 (0.57%) CCNP
8 1 (0.57%) A+ Certification
Quality Assurance & Compliance
1 13 (7.39%) SLA
2 2 (1.14%) QA
2 2 (1.14%) ISO 9001
System Software
1 92 (52.27%) Active Directory
2 25 (14.20%) Hyper-V
3 15 (8.52%) VMware Infrastructure
4 4 (2.27%) VMware Server
5 2 (1.14%) Terminal Services
6 1 (0.57%) Firmware
6 1 (0.57%) XenApp
6 1 (0.57%) vSphere
Systems Management
1 16 (9.09%) SCCM
2 10 (5.68%) Backup Exec
3 5 (2.84%) SCOM
Vendors
1 94 (53.41%) Microsoft
2 40 (22.73%) VMware
3 35 (19.89%) Citrix
4 19 (10.80%) Cisco
5 9 (5.11%) HP
5 9 (5.11%) Dell
6 6 (3.41%) Avaya
6 6 (3.41%) Apple
7 5 (2.84%) Oracle
7 5 (2.84%) Symantec
8 4 (2.27%) NetApp
8 4 (2.27%) Lotus
9 3 (1.70%) Draytek
9 3 (1.70%) SYSPRO
10 2 (1.14%) ServiceNow
10 2 (1.14%) 3PAR
10 2 (1.14%) McAfee
10 2 (1.14%) Mitel
10 2 (1.14%) Wyse
10 2 (1.14%) CheckPoint
Bolton, Lancashire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 23 hours ago
Manchester, Lancashire
Actis Recruitment.
Salary: From £30,000 to £35,000 per annum + benefits
Posted: Yesterday
Warrington, Cheshire
PNG Recruitment Solutions
Salary: £25,000 per annum
Posted: Yesterday
Manchester, Lancashire
Actis Recruitment.
Salary: From £16,000 to £18,000 per annum + excellent bens (inc. free on-site
Posted: 2 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £22000 per annum + Car Allowance, Pension + more
Posted: 2 days ago
Chester
Applause IT Innovation
Salary: £20000 - £25000 per annum + Including Car Allowance+bens
Posted: 4 days ago
Warrington, Cheshire
Senitor Associates
Salary: £34000 per annum
Posted: 4 days ago
Merseyside
EasyWebRecruitment.com
Salary: Competitive
Posted: 5 days ago
Stockport, Cheshire
Clayton Group
Salary: £18000 - £25000 per annum
Posted: 6 days ago
Stockport, Cheshire
Applause IT Innovation
Salary: £26000 - £33000 per annum + flexi time
Posted: 6 days ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 6 days ago
Runcorn, Cheshire
Networx Recruitment
Salary: £Competitive Salary + bonus + company car
Posted: 12 days ago
Wilmslow
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 12 days ago
Altrincham
Applause IT Innovation
Salary: £23000 - £32000 per annum + bens
Posted: 19 days ago
Chorley
Recruitment Genius
Salary: £18000 - £22000 per annum
Posted: 22 days ago
Manchester, Lancashire
Start Your New Career Ltd
Posted: 23 days ago
Liverpool, Lancashire
Start Your New Career Ltd
Posted: 23 days ago
Manchester, Lancashire
Start Your New Career Ltd
Posted: 23 days ago
Liverpool, Lancashire
Start Your New Career Ltd
Posted: 23 days ago
Manchester, Lancashire
Start Your New Career Ltd
Posted: 23 days ago