The statistics below represent IT jobs advertised across the North West region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 127 147 157
Rank change year-on-year
+20 +10
Permanent jobs requiring an IT Support 151 100 116
As % of all permanent IT jobs located in the North West 2.41% 1.65% 1.56%
As % of the Job Titles category 2.49% 1.73% 1.62%
Number of salaries quoted 141 93 98
Median salary £24,000 £23,000 £22,500
Median salary % change year-on-year
+4.34% +2.22%
90% offered a salary of more than £19,000 £19,000 £18,500
10% offered a salary of more than £35,000 £32,400 £37,500
UK excluding London median salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6058 5797 7180
As % of all permanent IT jobs located in the North West 96.71% 95.80% 96.60%
Number of salaries quoted 5113 4788 6135
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

IT Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 8 December 2016.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +35 91 £25,000 +14.94% 13
Cheshire +10 37 £22,500 +2.27% 1
Lancashire -11 12 £21,250 -11.45% 1
Merseyside -18 6 £23,000 -23.33% 1
Cumbria +8 5 £27,000 -10.00% 1
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 8 December 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support in the job title.

1 174 (75.32%) Windows
2 130 (56.28%) Active Directory
3 109 (47.19%) Microsoft
4 90 (38.96%) Windows Server
5 84 (36.36%) VMware
6 62 (26.84%) Windows Server 2008
7 58 (25.11%) ITIL
8 53 (22.94%) Windows Server 2012
9 50 (21.65%) MS Exchange
10 49 (21.21%) MS Office
10 49 (21.21%) Windows 7
11 48 (20.78%) MS Excel
12 47 (20.35%) Office 365
13 46 (19.91%) VMware Infrastructure
14 45 (19.48%) Linux
14 45 (19.48%) Hyper-V
15 44 (19.05%) DNS
16 41 (17.75%) SQL
17 40 (17.32%) DHCP
17 40 (17.32%) Cisco
18 39 (16.88%) SharePoint
19 37 (16.02%) TCP/IP
20 36 (15.58%) WAN
20 36 (15.58%) Firewall
21 35 (15.15%) LAN
22 33 (14.29%) Microsoft Certification
22 33 (14.29%) Exchange Server 2010
22 33 (14.29%) Windows 8
23 31 (13.42%) Exchange Server 2013
24 30 (12.99%) VPN

IT Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (21.65%) MS Exchange
2 39 (16.88%) SharePoint
3 33 (14.29%) Exchange Server 2010
4 31 (13.42%) Exchange Server 2013
5 11 (4.76%) Skype for Business
6 9 (3.90%) SharePoint 2013
7 3 (1.30%) IIS
8 2 (0.87%) Exchange Server 2003
9 1 (0.43%) Apache
9 1 (0.43%) Exchange Server 2007
9 1 (0.43%) GroupWise
9 1 (0.43%) Tomcat
9 1 (0.43%) WebSphere
9 1 (0.43%) WordPress
Applications
1 49 (21.21%) MS Office
2 48 (20.78%) MS Excel
3 1 (0.43%) Spreadsheet
Business Applications
1 5 (2.16%) Line 50
1 5 (2.16%) Sage X3
2 1 (0.43%) Dynamics CRM
2 1 (0.43%) Magento
2 1 (0.43%) Oracle 11i
2 1 (0.43%) Sage 200
Cloud Services
1 47 (20.35%) Office 365
2 5 (2.16%) Amazon AWS
2 5 (2.16%) OneDrive
3 4 (1.73%) Basecamp
3 4 (1.73%) Microsoft Azure
3 4 (1.73%) Mimecast
4 2 (0.87%) Cloud Computing
5 1 (0.43%) G Suite
5 1 (0.43%) Google Drive
Communications & Networking
1 44 (19.05%) DNS
2 40 (17.32%) DHCP
3 37 (16.02%) TCP/IP
4 36 (15.58%) Firewall
4 36 (15.58%) WAN
5 35 (15.15%) LAN
6 30 (12.99%) VPN
7 21 (9.09%) VLAN
8 18 (7.79%) VoIP
8 18 (7.79%) Wi-Fi
9 14 (6.06%) Wireless
10 10 (4.33%) WLAN
11 9 (3.90%) Internet
11 9 (3.90%) Skype
12 8 (3.46%) Remote Desktop
13 7 (3.03%) SAN
14 6 (2.60%) Cisco IOS
15 5 (2.16%) Cisco ASA
16 4 (1.73%) BIG-IP
16 4 (1.73%) Network Security
Database & Business Intelligence
1 30 (12.99%) SQL Server
2 5 (2.16%) Power BI
3 4 (1.73%) Oracle Database
3 4 (1.73%) SQL Server Analysis Services
3 4 (1.73%) SQL Server Reporting Services
4 3 (1.30%) Oracle Database 11g
5 2 (0.87%) SQL Server 2008
6 1 (0.43%) Data Mining
6 1 (0.43%) MySQL
6 1 (0.43%) SQL Server 2012
6 1 (0.43%) SQL Server 2014
Development Applications
1 5 (2.16%) JIRA
2 4 (1.73%) Bugzilla
2 4 (1.73%) Jenkins
3 1 (0.43%) Team Foundation Server
General
1 26 (11.26%) Finance
2 17 (7.36%) Telecoms
3 13 (5.63%) Manufacturing
4 9 (3.90%) Banking
5 8 (3.46%) Retail
6 7 (3.03%) Legal
7 5 (2.16%) Law
8 4 (1.73%) Back Office
9 3 (1.30%) Electronics
10 2 (0.87%) Advertising
10 2 (0.87%) Automotive
11 1 (0.43%) Marketing
Libraries, Frameworks & Software Standards
1 8 (3.46%) Web Services
2 3 (1.30%) .NET
3 1 (0.43%) .NET Framework
3 1 (0.43%) ASP.NET
3 1 (0.43%) EDI
3 1 (0.43%) JSP
3 1 (0.43%) SOAP
Miscellaneous
1 18 (7.79%) Driving Licence
2 17 (7.36%) Analytical Skills
3 10 (4.33%) iPad
4 5 (2.16%) Fat Client
4 5 (2.16%) Management Information System
4 5 (2.16%) Mobile Computing
4 5 (2.16%) Thin Client
5 4 (1.73%) CCTV
5 4 (1.73%) Data Extraction
6 3 (1.30%) Clustering
6 3 (1.30%) iPhone
7 2 (0.87%) NHS
8 1 (0.43%) Computer Science
8 1 (0.43%) Data Centre
8 1 (0.43%) Life Science
8 1 (0.43%) Mathematics
8 1 (0.43%) PMI
8 1 (0.43%) Replication
8 1 (0.43%) Smartphone
8 1 (0.43%) Wiki
Operating Systems
1 174 (75.32%) Windows
2 90 (38.96%) Windows Server
3 62 (26.84%) Windows Server 2008
4 53 (22.94%) Windows Server 2012
5 49 (21.21%) Windows 7
6 45 (19.48%) Linux
7 33 (14.29%) Windows 8
8 24 (10.39%) Unix
9 22 (9.52%) Windows Server 2003
10 12 (5.19%) Windows XP
11 11 (4.76%) Mac OS X
11 11 (4.76%) Windows 10
12 9 (3.90%) Android
13 8 (3.46%) Apple iOS
14 6 (2.60%) AIX
15 4 (1.73%) Red Hat Enterprise Linux
16 3 (1.30%) Solaris
17 2 (0.87%) HPUX
18 1 (0.43%) CentOS
18 1 (0.43%) Windows Vista
Processes & Methodologies
1 58 (25.11%) ITIL
2 17 (7.36%) Service Management
3 16 (6.93%) Project Management
4 15 (6.49%) Disaster Recovery
5 13 (5.63%) CRM
6 10 (4.33%) Business Continuity
7 9 (3.90%) Problem Management
7 9 (3.90%) Service Delivery
8 8 (3.46%) Asset Management
9 7 (3.03%) Change Management
9 7 (3.03%) E-Commerce
9 7 (3.03%) PRINCE2
9 7 (3.03%) Validation
9 7 (3.03%) Virtual Environments
9 7 (3.03%) WFM
10 6 (2.60%) Case Management
10 6 (2.60%) ITIL V3
10 6 (2.60%) ITSM
11 5 (2.16%) Mentoring
12 4 (1.73%) Patch Management
Programming Languages
1 41 (17.75%) SQL
2 13 (5.63%) PowerShell
3 3 (1.30%) VBScript
4 2 (0.87%) PHP
5 1 (0.43%) C#
5 1 (0.43%) C++
5 1 (0.43%) T-SQL
5 1 (0.43%) VBA
Qualifications
1 33 (14.29%) Microsoft Certification
2 26 (11.26%) MCP
2 26 (11.26%) MCSE
3 19 (8.23%) MCSA
4 16 (6.93%) MCITP
5 10 (4.33%) Cisco Certification
6 9 (3.90%) Degree
7 5 (2.16%) CCNA
7 5 (2.16%) DBS Check
7 5 (2.16%) MCTS
7 5 (2.16%) VMware Certified Professional (VCP)
8 4 (1.73%) PMI Certification
9 3 (1.30%) PMP
10 2 (0.87%) A+ Certification
10 2 (0.87%) SC Cleared
10 2 (0.87%) Security Cleared
11 1 (0.43%) CCNP
11 1 (0.43%) RHCT
Quality Assurance & Compliance
1 28 (12.12%) SLA
2 2 (0.87%) ISO/IEC 27001
System Software
1 130 (56.28%) Active Directory
2 46 (19.91%) VMware Infrastructure
3 45 (19.48%) Hyper-V
4 9 (3.90%) vSphere
5 7 (3.03%) XenApp
6 2 (0.87%) Virtual Servers
6 2 (0.87%) VMware Workstation
6 2 (0.87%) XenDesktop
7 1 (0.43%) Microsoft Virtual Server
7 1 (0.43%) NDS
7 1 (0.43%) NetIQ eDirectory
7 1 (0.43%) XenServer
Systems Management
1 8 (3.46%) SCCM
2 7 (3.03%) Backup Exec
2 7 (3.03%) WSUS
3 5 (2.16%) AirWatch
3 5 (2.16%) McAfee ePO
3 5 (2.16%) PaperCut
4 4 (1.73%) HP SIM
4 4 (1.73%) Norton AntiVirus
5 2 (0.87%) SCOM
6 1 (0.43%) SCOrch
6 1 (0.43%) SCVMM
6 1 (0.43%) WhatsUp Gold
Vendors
1 109 (47.19%) Microsoft
2 84 (36.36%) VMware
3 40 (17.32%) Cisco
4 24 (10.39%) Citrix
5 17 (7.36%) Intel Security
6 16 (6.93%) HP
7 15 (6.49%) Dell
8 14 (6.06%) Apple
9 12 (5.19%) Veeam
10 10 (4.33%) Sage
10 10 (4.33%) Symantec
11 6 (2.60%) Oracle
12 5 (2.16%) Draytek
12 5 (2.16%) Intel
12 5 (2.16%) Siemens
12 5 (2.16%) Sophos
13 4 (1.73%) Fortinet
13 4 (1.73%) Kaspersky
13 4 (1.73%) NetApp
13 4 (1.73%) SonicWALL
Bolton, Lancashire
Senitor Associates
Salary: £20000 per annum
Posted: 19 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £20000 per annum
Posted: Yesterday
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £22000 per annum
Posted: Yesterday
Bolton, Lancashire
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Salary: £19000 - £21000 per annum
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Wigan, Lancashire
Greywood Associates Limited
Salary: £20000 - £25000 per annum + bens
Posted: 3 days ago
Manchester, Lancashire
Applause IT Innovation
Salary: £17000 - £20000 per annum + + Benefits
Posted: Yesterday
Liverpool
greywood
Salary: £18000 - £20000 per annum + bens
Posted: 8 days ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £20,000 per annum plus bonus and benefits
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Keswick, Cumbria
RecruitmentRevolution.com Limited
Salary: Up to £30,000 per annum
Posted: 5 days ago
Wigan
Recruitment Genius Ltd
Salary: £18000 - £20000 per annum
Posted: 6 days ago
Manchester
Recruitment Revolution Limited
Salary: Up to £30,000 DOE + Excellent Company Benefits
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Macclesfield
greywood
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