The statistics below represent IT jobs advertised across the North West region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
IT Support
England / North West
Rank 170 126 128
Rank change year-on-year
-44 +2
Permanent jobs requiring an IT Support 77 116 149
As % of all permanent IT jobs located in the North West 1.28% 2.05% 2.14%
As % of the Job Titles category 1.32% 2.13% 2.21%
Number of salaries quoted 73 111 134
Median salary £25,000 £23,500 £24,690
Median salary % change year-on-year
+6.38% -4.81%
90% offered a salary of more than £19,000 £19,000 £19,000
10% offered a salary of more than £42,000 £33,500 £32,500
UK excluding London median salary £25,000 £25,000 £24,690
% change year-on-year
- +1.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5819 5452 6757
As % of all permanent IT jobs located in the North West 96.69% 96.53% 97.03%
Number of salaries quoted 4848 4583 5628
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,750 £24,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured IT Support in the job title.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 24 February 2017.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -38 31 £30,000 +27.65% 18
Cheshire -3 22 £19,000 -13.63% 7
Lancashire -6 14 £25,000 +13.63% 4
Merseyside -2 9 £40,500 +35.00% 5
Cumbria +2 1 £30,000 +22.44% 1
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 24 February 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support in the job title.

1 161 (74.19%) Windows
2 119 (54.84%) Active Directory
3 107 (49.31%) Microsoft
4 80 (36.87%) VMware
5 76 (35.02%) Windows Server
6 57 (26.27%) MS Office
7 56 (25.81%) MS Excel
8 55 (25.35%) ITIL
9 52 (23.96%) Windows Server 2008
10 50 (23.04%) SQL
11 47 (21.66%) Windows 7
12 46 (21.20%) Hyper-V
12 46 (21.20%) Windows Server 2012
13 44 (20.28%) Cisco
14 43 (19.82%) VMware Infrastructure
15 41 (18.89%) SharePoint
15 41 (18.89%) WAN
15 41 (18.89%) Office 365
16 40 (18.43%) MS Exchange
16 40 (18.43%) LAN
17 39 (17.97%) Linux
18 38 (17.51%) DNS
19 37 (17.05%) SQL Server
20 34 (15.67%) DHCP
21 33 (15.21%) Firewall
22 32 (14.75%) Windows 8
23 30 (13.82%) Microsoft Certification
24 29 (13.36%) SLA
24 29 (13.36%) TCP/IP
25 23 (10.60%) VPN

IT Support Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (18.89%) SharePoint
2 40 (18.43%) MS Exchange
3 23 (10.60%) Exchange Server 2010
3 23 (10.60%) Exchange Server 2013
4 11 (5.07%) Skype for Business
5 8 (3.69%) SharePoint 2013
6 2 (0.92%) Exchange Server 2003
6 2 (0.92%) Exchange Server 2007
6 2 (0.92%) IIS
6 2 (0.92%) WebSphere
7 1 (0.46%) Apache
7 1 (0.46%) GroupWise
7 1 (0.46%) Tomcat
Applications
1 57 (26.27%) MS Office
2 56 (25.81%) MS Excel
Business Applications
1 5 (2.30%) Line 50
1 5 (2.30%) Sage X3
2 2 (0.92%) Dynamics NAV
2 2 (0.92%) NetSuite
3 1 (0.46%) Dynamics CRM
3 1 (0.46%) Magento
3 1 (0.46%) Oracle 11i
3 1 (0.46%) Sage 200
Cloud Services
1 41 (18.89%) Office 365
2 5 (2.30%) Microsoft Azure
2 5 (2.30%) OneDrive
2 5 (2.30%) SaaS
3 4 (1.84%) Amazon AWS
3 4 (1.84%) Basecamp
3 4 (1.84%) Mimecast
4 2 (0.92%) Cloud Computing
Communications & Networking
1 41 (18.89%) WAN
2 40 (18.43%) LAN
3 38 (17.51%) DNS
4 34 (15.67%) DHCP
5 33 (15.21%) Firewall
6 29 (13.36%) TCP/IP
7 23 (10.60%) VLAN
7 23 (10.60%) VPN
8 16 (7.37%) VoIP
9 15 (6.91%) Wi-Fi
10 11 (5.07%) Wireless
11 10 (4.61%) WLAN
12 9 (4.15%) Skype
13 7 (3.23%) Cisco IOS
13 7 (3.23%) Internet
13 7 (3.23%) SAN
14 6 (2.76%) Cisco ASA
15 5 (2.30%) Remote Desktop
16 4 (1.84%) BIG-IP
16 4 (1.84%) Network Security
Database & Business Intelligence
1 37 (17.05%) SQL Server
2 13 (5.99%) Oracle Database
3 10 (4.61%) Oracle Database 11g
4 5 (2.30%) Power BI
5 4 (1.84%) SQL Server Analysis Services
5 4 (1.84%) SQL Server Reporting Services
6 3 (1.38%) MySQL
7 2 (0.92%) SQL Server 2008
8 1 (0.46%) Big Data
8 1 (0.46%) Data Mining
8 1 (0.46%) SQL Server 2012
8 1 (0.46%) SQL Server 2014
Development Applications
1 4 (1.84%) Bugzilla
1 4 (1.84%) Jenkins
1 4 (1.84%) JIRA
2 1 (0.46%) Firebug
2 1 (0.46%) Team Foundation Server
General
1 16 (7.37%) Finance
2 15 (6.91%) Telecoms
3 7 (3.23%) Legal
3 7 (3.23%) Retail
4 4 (1.84%) Back Office
4 4 (1.84%) Banking
4 4 (1.84%) Law
4 4 (1.84%) Manufacturing
5 3 (1.38%) Front Office
5 3 (1.38%) Marketing
6 2 (0.92%) Aerospace
6 2 (0.92%) Automotive
7 1 (0.46%) Advertising
7 1 (0.46%) Electronics
Libraries, Frameworks & Software Standards
1 5 (2.30%) Web Services
2 4 (1.84%) .NET
3 1 (0.46%) .NET Framework
3 1 (0.46%) ASP.NET
3 1 (0.46%) CSS
3 1 (0.46%) HTML
3 1 (0.46%) JSP
3 1 (0.46%) SOAP
3 1 (0.46%) XML
Miscellaneous
1 16 (7.37%) Analytical Skills
2 14 (6.45%) Driving Licence
3 11 (5.07%) Fat Client
3 11 (5.07%) Thin Client
4 10 (4.61%) iPad
5 6 (2.76%) Management Information System
6 5 (2.30%) Mobile Computing
7 4 (1.84%) CCTV
7 4 (1.84%) EPoS
8 2 (0.92%) Clustering
8 2 (0.92%) EMC VNX
8 2 (0.92%) iPhone
8 2 (0.92%) NHS
9 1 (0.46%) Computer Science
9 1 (0.46%) Data Centre
9 1 (0.46%) Replication
Operating Systems
1 161 (74.19%) Windows
2 76 (35.02%) Windows Server
3 52 (23.96%) Windows Server 2008
4 47 (21.66%) Windows 7
5 46 (21.20%) Windows Server 2012
6 39 (17.97%) Linux
7 32 (14.75%) Windows 8
8 23 (10.60%) Unix
9 16 (7.37%) Windows Server 2003
10 15 (6.91%) Windows XP
11 12 (5.53%) Windows 10
12 10 (4.61%) Solaris
13 7 (3.23%) Android
13 7 (3.23%) Mac OS X
14 6 (2.76%) Apple iOS
15 5 (2.30%) AIX
16 4 (1.84%) Red Hat Enterprise Linux
17 2 (0.92%) HPUX
18 1 (0.46%) CentOS
18 1 (0.46%) Windows Vista
Processes & Methodologies
1 55 (25.35%) ITIL
2 20 (9.22%) Disaster Recovery
3 13 (5.99%) CRM
4 12 (5.53%) Project Management
4 12 (5.53%) Service Management
5 8 (3.69%) Change Management
5 8 (3.69%) Problem Management
5 8 (3.69%) Service Delivery
5 8 (3.69%) Validation
5 8 (3.69%) WFM
6 6 (2.76%) Asset Management
6 6 (2.76%) Case Management
6 6 (2.76%) E-Commerce
7 5 (2.30%) Business Continuity
7 5 (2.30%) Data Protection
7 5 (2.30%) PRINCE2
8 4 (1.84%) Data Extraction
8 4 (1.84%) Information Security
8 4 (1.84%) Network Design
8 4 (1.84%) Time Management
Programming Languages
1 50 (23.04%) SQL
2 11 (5.07%) PowerShell
3 3 (1.38%) PHP
4 2 (0.92%) VBScript
5 1 (0.46%) C#
5 1 (0.46%) C++
5 1 (0.46%) JavaScript
5 1 (0.46%) T-SQL
5 1 (0.46%) VB.NET
5 1 (0.46%) VBA
Qualifications
1 30 (13.82%) Microsoft Certification
2 20 (9.22%) MCSE
3 19 (8.76%) MCP
4 14 (6.45%) MCSA
5 13 (5.99%) MCITP
6 10 (4.61%) Cisco Certification
7 7 (3.23%) MCTS
8 6 (2.76%) CCNA
8 6 (2.76%) Degree
9 5 (2.30%) DBS Check
9 5 (2.30%) VMware Certified Professional (VCP)
10 3 (1.38%) A+ Certification
11 2 (0.92%) SC Cleared
11 2 (0.92%) Security Cleared
12 1 (0.46%) PMI Certification
12 1 (0.46%) PMP
12 1 (0.46%) PRINCE2 Certification
12 1 (0.46%) RHCT
Quality Assurance & Compliance
1 29 (13.36%) SLA
2 2 (0.92%) ISO/IEC 27001
System Software
1 119 (54.84%) Active Directory
2 46 (21.20%) Hyper-V
3 43 (19.82%) VMware Infrastructure
4 10 (4.61%) vSphere
5 4 (1.84%) XenApp
6 3 (1.38%) Virtual Servers
7 1 (0.46%) Microsoft Virtual Server
7 1 (0.46%) NDS
7 1 (0.46%) NetIQ eDirectory
7 1 (0.46%) XenDesktop
7 1 (0.46%) XenServer
Systems Management
1 8 (3.69%) Backup Exec
2 7 (3.23%) SCCM
3 6 (2.76%) WSUS
4 5 (2.30%) McAfee ePO
4 5 (2.30%) PaperCut
5 4 (1.84%) AirWatch
5 4 (1.84%) HockeyApp
5 4 (1.84%) HP SIM
5 4 (1.84%) Norton AntiVirus
6 2 (0.92%) SCOM
7 1 (0.46%) Ansible
7 1 (0.46%) SCOrch
7 1 (0.46%) SCVMM
7 1 (0.46%) WhatsUp Gold
Vendors
1 107 (49.31%) Microsoft
2 80 (36.87%) VMware
3 44 (20.28%) Cisco
4 17 (7.83%) Intel Security
5 16 (7.37%) Citrix
6 15 (6.91%) Dell
6 15 (6.91%) HP
6 15 (6.91%) Oracle
7 12 (5.53%) Intel
8 11 (5.07%) Veeam
9 10 (4.61%) Sage
9 10 (4.61%) Symantec
10 8 (3.69%) Apple
11 7 (3.23%) Avaya
12 5 (2.30%) Siemens
12 5 (2.30%) Sophos
13 4 (1.84%) Draytek
13 4 (1.84%) Fortinet
13 4 (1.84%) Kaspersky
13 4 (1.84%) SonicWALL
Manchester, Lancashire
Oscar
Salary: £23000 - £28000 per annum
Posted: 8 hours ago
St. Helens, Merseyside
Hiring Wizard
Posted: 9 hours ago
Oldham
Recruitment Genius Ltd
Salary: £23000 - £27000 per annum
Posted: 20 hours ago
Manchester, Lancashire
Search Consultancy
Posted: Yesterday
Manchester, Lancashire
Oscar
Salary: £20000 - £25000 per annum
Posted: Yesterday
Warrington, Cheshire
Ascent People Ltd
Salary: £19000 per annum + Benefits
Posted: 3 days ago
Chester, Cheshire
Oscar
Salary: £25000 - £28000 per annum
Posted: Yesterday
Burnley, Lancashire
EasyWebRecruitment.com
Salary: up to £24k dependent on experience
Posted: Yesterday
Greater Manchester
Senitor Associates
Salary: £24000 - £27000 per annum
Posted: 2 days ago
Liverpool, Merseyside
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £25000.00 per annum
Posted: Yesterday
St. Helens, Merseyside
Greywood Associates Limited
Salary: £30000 - £32000 per annum + bens
Posted: Yesterday
Cheshire
Ashdown IT
Salary: £30000 per annum
Posted: 2 days ago
Chester, Cheshire
Talendrone.com
Salary: Negotiable/Higher than market
Posted: Yesterday
Preston, Lancashire
Itecco
Salary: £20000 - £24000 per annum + Fantastic company
Posted: 3 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to £42k
Posted: Yesterday
Lancashire
Douglas-Scott
Salary: £20000 - £25000 per annum + Good Package
Posted: 3 days ago
Wirral, Merseyside
Senitor Associates
Salary: £30000 per annum
Posted: 2 days ago
Wilmslow, Cheshire
Ascent People Ltd
Salary: £20000 - £23000 per annum + Bonus + Benefits
Posted: 2 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 3 days ago
Stockport, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £24000.00 per annum
Posted: 13 hours ago
Macclesfield, Cheshire
Itecco
Salary: £20000 - £25000 per annum + Bonus + MORE
Posted: 4 days ago
Chester, Cheshire
Senitor Associates
Salary: £32000 per annum
Posted: 4 days ago
Oldham, Lancashire
CV Screen Ltd
Salary: £30k - 35k per year + benefits
Posted: 3 days ago
Carlisle, Cumbria
Logic Business Systems
Salary: From £19,000 to £30,000 per annum
Posted: 9 days ago
Prescot
Ascent People
Salary: £22000 - £25000 per annum + Benefits + Bonus
Posted: 7 days ago
Oldham
Applause IT Ltd
Salary: £22000 - £26000 per annum + bens
Posted: 9 days ago
Chorley
Applause IT Ltd
Salary: £20000 - £32000 per annum
Posted: 16 days ago
Wigan
greywood
Salary: £20000 - £25000 per annum + bens
Posted: 23 days ago
Manchester
Recruitment Genius Ltd
Salary: £19000 - £26000 per annum
Posted: 17 days ago
Oldham, Lancashire
Ultimate Products
Salary: From £15,000 to £21,000 per annum (experience depending)
Posted: 25 days ago