The table below looks at the statistics for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Support
Rank 170 169 213
Rank change year-on-year
-1 +44
Permanent jobs requiring an IT Support 84 72 46
As % of all permanent IT jobs located in the North West 1.15% 1.07% 0.58%
As % of the Job Titles category 1.22% 1.13% 0.60%
Number of salaries quoted 75 66 45
Average salary £22,000 £22,500 £23,000
Average salary % change year-on-year
-2.22% -2.17%
90% offered a salary of more than £18,500 £17,875 £17,000
10% offered a salary of more than £30,000 £29,250 £31,000
UK excluding London average salary £24,000 £24,500 £25,000
% change year-on-year
-2.04% -2.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6897 6394 7659
As % of all permanent IT jobs located in the North West 94.34% 95.33% 96.45%
Number of salaries quoted 5931 5407 6751
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £24,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 24 December 2014.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +12 60 £22,500 -4.25% 9
Cheshire +4 17 £18,500 -9.75% 4
Merseyside +5 6 £20,500 - 3
Lancashire -9 4 £21,000 +23.52% 3
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 24 December 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 101 (69.18%) Windows
2 68 (46.58%) Microsoft
3 65 (44.52%) Active Directory
4 49 (33.56%) MS Excel
5 44 (30.14%) MS Office
6 34 (23.29%) TCP/IP
7 33 (22.60%) MS Exchange
7 33 (22.60%) Windows 7
8 32 (21.92%) Windows Server 2008
9 31 (21.23%) Windows Server 2012
10 27 (18.49%) DNS
11 26 (17.81%) LAN
11 26 (17.81%) VMware
12 25 (17.12%) WAN
12 25 (17.12%) DHCP
13 24 (16.44%) VPN
14 23 (15.75%) Windows XP
15 21 (14.38%) ITIL
15 21 (14.38%) Hyper-V
16 20 (13.70%) Citrix
17 19 (13.01%) Microsoft Certification
18 18 (12.33%) SQL
19 17 (11.64%) SQL Server
19 17 (11.64%) Degree
20 16 (10.96%) MCSE
20 16 (10.96%) Windows 8
21 15 (10.27%) ERP
21 15 (10.27%) Windows Server 2003
21 15 (10.27%) Exchange Server 2010
22 14 (9.59%) Linux

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 24 December 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (22.60%) MS Exchange
2 15 (10.27%) Exchange Server 2010
3 13 (8.90%) Exchange Server 2007
4 10 (6.85%) SharePoint
5 8 (5.48%) Exchange Server 2003
5 8 (5.48%) IBM Notes
6 7 (4.79%) Exchange Server 2013
6 7 (4.79%) Lync
7 4 (2.74%) IIS
8 2 (1.37%) Confluence
9 1 (0.68%) GroupWise
9 1 (0.68%) Blackberry Enterprise Server
9 1 (0.68%) MS Project Server
9 1 (0.68%) Zimbra
Applications
1 49 (33.56%) MS Excel
2 44 (30.14%) MS Office
3 1 (0.68%) MS PowerPoint
Business Applications
1 4 (2.74%) SAP ERP
2 3 (2.05%) Visualfiles
3 1 (0.68%) Sage 50
Cloud Services
1 4 (2.74%) Office 365
2 2 (1.37%) Route 53
2 2 (1.37%) Amazon ELB
3 1 (0.68%) Cloud Computing
3 1 (0.68%) Amazon AWS
Communications & Networking
1 34 (23.29%) TCP/IP
2 27 (18.49%) DNS
3 26 (17.81%) LAN
4 25 (17.12%) WAN
4 25 (17.12%) DHCP
5 24 (16.44%) VPN
6 12 (8.22%) Firewall
7 8 (5.48%) SAN
8 5 (3.42%) VoIP
8 5 (3.42%) WLAN
9 4 (2.74%) Internet
9 4 (2.74%) Wi-Fi
10 2 (1.37%) NAS
10 2 (1.37%) Asterisk PBX
11 1 (0.68%) ADSL
11 1 (0.68%) VLAN
11 1 (0.68%) MPLS
11 1 (0.68%) Telnet
11 1 (0.68%) FTP
Database & Business Intelligence
1 17 (11.64%) SQL Server
2 6 (4.11%) Relational Database
3 5 (3.42%) SQL Server 2005
3 5 (3.42%) SQL Server 2008
4 4 (2.74%) SAP BW
5 2 (1.37%) Crystal Reports
6 1 (0.68%) Oracle Reports
6 1 (0.68%) MySQL
Development Applications
1 2 (1.37%) JIRA
General
1 10 (6.85%) Legal
2 9 (6.16%) Finance
3 4 (2.74%) Manufacturing
3 4 (2.74%) Retail
4 3 (2.05%) Banking
4 3 (2.05%) Pharmaceutical
4 3 (2.05%) Back Office
4 3 (2.05%) Telecoms
5 1 (0.68%) Law
5 1 (0.68%) Marketing
5 1 (0.68%) German Language
Libraries, Frameworks & Software Standards
1 3 (2.05%) Web Services
2 2 (1.37%) EDIFACT
3 1 (0.68%) EDI
3 1 (0.68%) X-Windows
3 1 (0.68%) HTML
3 1 (0.68%) .NET
3 1 (0.68%) SOAP
Miscellaneous
1 6 (4.11%) Analytical Skills
2 5 (3.42%) Management Information System
3 4 (2.74%) Thin Client
3 4 (2.74%) Blackberry
3 4 (2.74%) Computer Science
3 4 (2.74%) Fat Client
4 3 (2.05%) iPhone
4 3 (2.05%) Client/Server
4 3 (2.05%) EPoS
5 2 (1.37%) User Experience
6 1 (0.68%) IVR
6 1 (0.68%) Mobile Computing
6 1 (0.68%) Mobile App
Operating Systems
1 101 (69.18%) Windows
2 33 (22.60%) Windows 7
3 32 (21.92%) Windows Server 2008
4 31 (21.23%) Windows Server 2012
5 23 (15.75%) Windows XP
6 16 (10.96%) Windows 8
7 15 (10.27%) Windows Server 2003
8 14 (9.59%) Linux
9 8 (5.48%) UNIX
10 5 (3.42%) Windows Vista
11 2 (1.37%) Android
11 2 (1.37%) CentOS
12 1 (0.68%) Debian
12 1 (0.68%) Ubuntu
Processes & Methodologies
1 21 (14.38%) ITIL
2 15 (10.27%) ERP
3 7 (4.79%) Incident Management
4 5 (3.42%) Project Management
4 5 (3.42%) Continuous Improvement
5 4 (2.74%) Disaster Recovery
5 4 (2.74%) Business Analysis
6 3 (2.05%) Service Delivery
7 2 (1.37%) Migration
7 2 (1.37%) Benchmarking
8 1 (0.68%) CRM
8 1 (0.68%) E-Commerce
8 1 (0.68%) Workflow
8 1 (0.68%) Service Management
8 1 (0.68%) Data Management
8 1 (0.68%) Document Management
8 1 (0.68%) Software Testing
8 1 (0.68%) Web Development
8 1 (0.68%) Resource Management
8 1 (0.68%) Fund Management
Programming Languages
1 18 (12.33%) SQL
2 6 (4.11%) PowerShell
3 2 (1.37%) VB
4 1 (0.68%) C#
4 1 (0.68%) PHP
4 1 (0.68%) PL/SQL
Qualifications
1 19 (13.01%) Microsoft Certification
2 17 (11.64%) Degree
3 16 (10.96%) MCSE
4 12 (8.22%) MCSA
4 12 (8.22%) MCP
5 7 (4.79%) MCTS
5 7 (4.79%) MCITP
6 4 (2.74%) A+ Certification
6 4 (2.74%) HND
7 3 (2.05%) CCNA
7 3 (2.05%) Cisco Certification
7 3 (2.05%) ITIL Foundation Certificate
8 1 (0.68%) ITIL Certification
8 1 (0.68%) MCPD
8 1 (0.68%) CCIE
8 1 (0.68%) CCNP
Quality Assurance & Compliance
1 12 (8.22%) SLA
2 1 (0.68%) Sarbanes-Oxley
2 1 (0.68%) ISO 9000
System Software
1 65 (44.52%) Active Directory
2 21 (14.38%) Hyper-V
3 11 (7.53%) VMware Infrastructure
4 2 (1.37%) XenApp
4 2 (1.37%) Terminal Services
5 1 (0.68%) VMware ESX
5 1 (0.68%) Microsoft Virtual Server
5 1 (0.68%) XenDesktop
5 1 (0.68%) vSphere
Systems Management
1 8 (5.48%) SCCM
2 3 (2.05%) Backup Exec
Vendors
1 68 (46.58%) Microsoft
2 26 (17.81%) VMware
3 20 (13.70%) Citrix
4 11 (7.53%) Cisco
5 8 (5.48%) Lotus
6 7 (4.79%) SAP
7 6 (4.11%) EMC
8 5 (3.42%) Symantec
9 4 (2.74%) Avaya
9 4 (2.74%) HP
9 4 (2.74%) Dell
10 3 (2.05%) Apple
10 3 (2.05%) Salesforce.com
11 2 (1.37%) 3PAR
11 2 (1.37%) SYSPRO
11 2 (1.37%) Capita
11 2 (1.37%) WatchGuard
11 2 (1.37%) Atlassian
11 2 (1.37%) Wyse
11 2 (1.37%) Perforce
Manchester
Ascent People
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 hours ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefirs
Posted: Yesterday
Warrington, Cheshire
TEKsystems
Salary: £15000 - £17000 per annum + benefits
Posted: 2 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £25000 - £35000 per annum + Benefits
Posted: 2 days ago
Accrington, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 3 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
Heywood, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Car, Benefits
Posted: 4 days ago
Warrington, Cheshire
Oscar Associates (UK) Ltd
Salary: £23000 - £28000 per annum + Car, Benefits
Posted: 4 days ago
Salford, Lancashire
Premier Media
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
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Altrincham, Cheshire
Applause IT Innovation
Salary: £20000 - £23000 per annum + Benefits
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Rossendale, Lancashire
CV Screen Ltd
Salary: £18k - 21k per year + Training and Development
Posted: 6 days ago
Preston, Lancashire
PNG Recruitment Solutions
Salary: From £17,000 to £19,000 per annum
Posted: 6 days ago
Warrington, Cheshire
Harvey Nash plc
Salary: £25000 - £30000 per annum + Excellent Benefits + Training
Posted: 6 days ago
Manchester, Lancashire
Actis Recruitment.
Salary: From £20,000 to £24,000 per annum + excellent bens
Posted: 12 days ago
Manchester
Blue Town Online
Salary: £20k per year
Posted: 13 days ago
St. Helens
Hays IT - Uk Posting account
Salary: £19000.00 - £23000.00 per annum
Posted: 19 days ago