The first table below looks at the demand for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
IT Support
Rank 196 173 190
Rank change year-on-year
-23 +17
Permanent jobs requiring an IT Support 52 80 51
As % of all permanent IT jobs located in the North West 0.729% 1.135% 0.743%
As % of the Job Titles category 0.764% 1.183% 0.778%
Number of salaries quoted 45 79 49
Average salary £23,000 £26,000 £21,500
Average salary % change year-on-year
-11.53% +20.93%
90% offered a salary of more than £18,000 £16,500 £15,900
10% offered a salary of more than £42,000 £32,500 £30,000
UK excluding London average salary £24,000 £24,000 £24,000
All Job Titles
North West
Permanent IT job ads with a match in the
Job Titles category
6808 6765 6558
As % of all permanent IT jobs located in the North West 95.48% 95.94% 95.56%
Number of salaries quoted 5756 5975 5797
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,500 £23,000 £22,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
IT Support
England

IT Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support across the North West region as a proportion of the total demand within the Job Titles category.

North West IT Support Jobs Demand Trend

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

North West IT Support Salary Trend

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 17 May 2013.

North West IT Support Salary Histogram

IT Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cheshire +12 24 £22,500 -18.91%
Manchester -53 18 £22,750 -12.50%
Merseyside +24 3 £30,000 +18.81%
Lancashire -1 3 £21,000 -16.00%
Cumbria - 3 £30,000 -
IT Support
England

IT Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 81 (81.00%) Windows
2 63 (63.00%) Microsoft
3 61 (61.00%) Active Directory
4 43 (43.00%) MS Excel
5 36 (36.00%) MS Office
6 35 (35.00%) Windows XP
7 31 (31.00%) SQL
7 31 (31.00%) Windows 7
8 29 (29.00%) MS Exchange
8 29 (29.00%) VPN
9 28 (28.00%) Windows Server 2008
10 26 (26.00%) Windows Server 2003
11 25 (25.00%) VMware
12 24 (24.00%) Citrix
12 24 (24.00%) Microsoft Certification
13 21 (21.00%) SQL Server
13 21 (21.00%) Firewall
13 21 (21.00%) VMware Infrastructure
14 18 (18.00%) Office 365
15 17 (17.00%) SharePoint
15 17 (17.00%) DNS
16 16 (16.00%) IIS
17 15 (15.00%) Oracle
18 14 (14.00%) DHCP
19 13 (13.00%) Blackberry
19 13 (13.00%) Exchange Server 2003
20 12 (12.00%) Exchange Server 2007
20 12 (12.00%) Exchange Server 2010
21 11 (11.00%) TCP/IP
22 10 (10.00%) Cisco

IT Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Development
1 6 (6.000%) COM
2 3 (3.000%) .NET
3 2 (2.000%) ASP
3 2 (2.000%) MAPI
4 1 (1.000%) Windows SharePoint Services
4 1 (1.000%) HTML
Application Platforms
1 29 (29.00%) MS Exchange
2 17 (17.00%) SharePoint
3 16 (16.00%) IIS
4 13 (13.00%) Exchange Server 2003
5 12 (12.00%) Exchange Server 2007
5 12 (12.00%) Exchange Server 2010
6 4 (4.000%) Lync
7 3 (3.000%) Windows Azure
8 2 (2.000%) SharePoint 2010
8 2 (2.000%) Office Communications Server
9 1 (1.000%) Magento
9 1 (1.000%) Amazon EC2
9 1 (1.000%) WordPress
9 1 (1.000%) SharePoint Server
9 1 (1.000%) Lotus Notes
9 1 (1.000%) Blackberry Enterprise Server
9 1 (1.000%) Smallworld
Applications
1 43 (43.00%) MS Excel
2 36 (36.00%) MS Office
3 18 (18.00%) Office 365
4 2 (2.000%) MS PowerPoint
4 2 (2.000%) Google Apps
5 1 (1.000%) MS Project
5 1 (1.000%) AutoCAD
Business Applications
1 1 (1.000%) Dynamics NAV
1 1 (1.000%) Dynamics GP
Communications & Networking
1 29 (29.00%) VPN
2 21 (21.00%) Firewall
3 17 (17.00%) DNS
4 14 (14.00%) DHCP
5 11 (11.00%) TCP/IP
6 8 (8.000%) LAN
6 8 (8.000%) SAN
7 7 (7.000%) WAN
8 5 (5.000%) VLAN
9 4 (4.000%) Wi-Fi
9 4 (4.000%) VoIP
10 3 (3.000%) ADSL
10 3 (3.000%) Internet
10 3 (3.000%) 3G
11 2 (2.000%) DMZ
11 2 (2.000%) SMTP
11 2 (2.000%) IP Telephony
11 2 (2.000%) IMAP
12 1 (1.000%) Wireless
12 1 (1.000%) Ethernet
Database & Business Intelligence
1 21 (21.00%) SQL Server
2 7 (7.000%) Crystal Reports
2 7 (7.000%) Oracle Reports
3 3 (3.000%) Oracle 8/8i
4 2 (2.000%) MS Access
4 2 (2.000%) MySQL
4 2 (2.000%) SQL Server 2008
5 1 (1.000%) RDBMS
Development Applications
1 4 (4.000%) Oracle Forms
General
1 5 (5.000%) Finance
2 4 (4.000%) Retail
3 3 (3.000%) Manufacturing
4 1 (1.000%) Telecoms
4 1 (1.000%) Law
4 1 (1.000%) French Language
4 1 (1.000%) German Language
Miscellaneous
1 13 (13.00%) Blackberry
2 8 (8.000%) iPhone
3 5 (5.000%) Enterprise Storage
4 3 (3.000%) Management Information System
5 2 (2.000%) Handset
5 2 (2.000%) iPad
5 2 (2.000%) Mobile Computing
6 1 (1.000%) Thin Client
6 1 (1.000%) Cloud Computing
6 1 (1.000%) Streaming Video
6 1 (1.000%) CLARiiON
6 1 (1.000%) Fat Client
Operating Systems
1 81 (81.00%) Windows
2 35 (35.00%) Windows XP
3 31 (31.00%) Windows 7
4 28 (28.00%) Windows Server 2008
5 26 (26.00%) Windows Server 2003
6 9 (9.000%) Windows Vista
7 6 (6.000%) Windows 8
8 5 (5.000%) Linux
9 4 (4.000%) UNIX
10 3 (3.000%) Windows 2000 Server
11 2 (2.000%) Android
12 1 (1.000%) Windows 2000
12 1 (1.000%) AIX
Processes & Methodologies
1 10 (10.00%) ITIL
2 7 (7.000%) Service Delivery
3 5 (5.000%) Project Management
3 5 (5.000%) Migration
4 4 (4.000%) Service Management
4 4 (4.000%) Change Management
5 3 (3.000%) E-Commerce
5 3 (3.000%) Incident Management
5 3 (3.000%) Web Design
5 3 (3.000%) Network Design
6 2 (2.000%) ITSM
7 1 (1.000%) Data Analysis
7 1 (1.000%) Business Analysis
7 1 (1.000%) Asset Management
7 1 (1.000%) User Acceptance Testing
7 1 (1.000%) Data Protection
7 1 (1.000%) Data Architecture
7 1 (1.000%) ITIL V3
7 1 (1.000%) Continuous Improvement
7 1 (1.000%) Change Control
Programming Languages
1 31 (31.00%) SQL
2 2 (2.000%) VBA
2 2 (2.000%) C#
2 2 (2.000%) JavaScript
2 2 (2.000%) PHP
3 1 (1.000%) PL/SQL
Qualifications
1 24 (24.00%) Microsoft Certification
2 9 (9.000%) MCP
3 5 (5.000%) MCITP
4 4 (4.000%) Degree
5 2 (2.000%) MCSE
5 2 (2.000%) MCSA
5 2 (2.000%) CCNA
5 2 (2.000%) Cisco Certification
6 1 (1.000%) SC Cleared
6 1 (1.000%) Security Cleared
6 1 (1.000%) ACSP
6 1 (1.000%) ACTC
Quality Assurance & Compliance
1 2 (2.000%) SLA
System Software
1 61 (61.00%) Active Directory
2 21 (21.00%) VMware Infrastructure
3 6 (6.000%) vSphere
4 5 (5.000%) Hyper-V
5 4 (4.000%) Terminal Services
6 2 (2.000%) VMware ESX
6 2 (2.000%) VMware ESXi
7 1 (1.000%) VMware Server
7 1 (1.000%) MetaFrame
7 1 (1.000%) Terminal Server
7 1 (1.000%) XenApp
7 1 (1.000%) XenDesktop
Systems Management
1 5 (5.000%) SCCM
2 2 (2.000%) Novell Identity Manager
3 1 (1.000%) Backup Exec
3 1 (1.000%) WSUS
3 1 (1.000%) SCOM
Vendors
1 63 (63.00%) Microsoft
2 25 (25.00%) VMware
3 24 (24.00%) Citrix
4 15 (15.00%) Oracle
5 10 (10.00%) Cisco
6 9 (9.000%) HP
7 5 (5.000%) WatchGuard
8 4 (4.000%) NetApp
9 3 (3.000%) Apple
10 2 (2.000%) Novell
10 2 (2.000%) Google
10 2 (2.000%) Symantec
10 2 (2.000%) Dell
10 2 (2.000%) Juniper
10 2 (2.000%) Draytek
10 2 (2.000%) NETGEAR
10 2 (2.000%) Kaseya
11 1 (1.000%) SonicWALL
11 1 (1.000%) IBM
11 1 (1.000%) EMC
North West
An opportunity to take a leading position and to work autonomously in a dynamic fast paced environment- Documenting, troubleshooting and problem resolution steps- - To record, diagnose and resolve...
Michael Page
Salary: GBP30000 per annum
Posted: 17 May 2013
Burnley, Lancashire
IT support engineer (with good experience of Desktop, Windows, Server / Active Directory, SQL server, etc) sought by this leading eCommerce based organisation... You will be an excellent communicator,...
Applause IT Innovation
Salary: £19000 - £23000 per annum + profit bonus
Posted: 16 May 2013
Burnley, North West
You will be an excellent communicator, building relationships with users at all levels of the company and will be able to demonstrate practical knowledge of providing desktop support,...
Applause IT Ltd
Salary: £19000 - £23000 per annum + profit bonus
Posted: 17 May 2013
Warrington, North West
You will be supervising a team of two 1st line Technicians covering applications and areas such as Active Directory... Technical skills required include Windows OS, MS Office, Active...
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £25000.00 per annum
Posted: 10 May 2013
Bury, Lancashire
Diagnosing issues with Windows XP / Vista and Windows 7 OS Operating Systems. Microsoft Exchange Server... Active Directory. TCP/IP. DNS... VOiP. As would an MCP, MCITP, MCSE or...
Recital Consulting
Salary: From £15,000 to £18,000 per annum + Benefits
Posted: 16 May 2013
Bolton, Lancashire
Desktop support of Microsoft Windows XP/Windows 7 desktop operating systems and associated applications (MS Office 2007/2010) Experience supporting Windows 2003 or 2008 Active Directory and the...
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 15 May 2013
Bolton, North West
Day-to-day support, includes: 1st - 3rd line trouble-shooting and configuration Desktop support of Microsoft Windows XP/Windows 7 desktop operating systems and associated applications (MS Office...
greywood
Salary: £25000 - £30000 per annum + bens
Posted: 23 April 2013
Stockport, North West
Requirements for this position on a technical front are skills with the installation and operating of Microsoft Windows XP and 7, Windows Server, Microsoft Exchange, Active Directory, an...
Salary: £16000.00 - £20000.00 per annum
Posted: 27 April 2013
Stockport, North West
Requirements for this position on a technical front are skills with the installation and operating of Microsoft Windows XP and 7, Windows Server, Microsoft Exchange, Active Directory, an...
Salary: £17000 - £18000 per annum + Benefits package
Posted: 1 May 2013
Bolton, North West
Windows Server / Active Directory / Network / TCP/IP / DNS / Group Policy / DHCP / Exchange 2010 / SAN / NSA / VMware / VLAN / SharePoint / SQL Server My client are looking to recruit an IT...
greywood
Salary: £30000 - £33000 per annum + bens
Posted: 11 May 2013
Liverpool, Merseyside
IT Support Assistant - Legal / Proclaim - Liverpool - £21k An IT Support Assistant is required by a leading legal firm based in Liverpool. The successful candidate will have some 1...
CV Screen Ltd
Salary: Up to £21k plus benefits
Posted: 17 May 2013
Altrincham, Cheshire
Good working knowledge of technical environments such as UNIX / Linux, Oracle and IT infrastructure... Good experience in Oracle relational databases technologies ?Experience of Windows Server 2008 / Unix / Linux...
Circle Recruitment
Salary: £25000 - £30000 per annum + Benefits + Bonus
Posted: 15 May 2013
North West
The 1st Line IT Support Engineer will be the first point of contact for all IT related queries- This will include setting up new desktops (PC`s and...
Michael Page
Salary: GBP16000 to GBP18000 per annum
Posted: 15 May 2013
Manchester, North West
You will be a positive and pro-active person wanting to build a career within the IT industry and utilise any qualifications passed in this area (CompTia A+,...
greywood
Salary: £11000 - £15000 per annum + bens
Posted: 26 April 2013
Chester, Cheshire
IT Support - £22k basic + benefits package, Chester, Windows Server 2003/2008, Active Directory, Backup Exec 2010, Office 2010. IIS, Routers... System administration Servers (administration and maintenance, backup/restore)...
PNG Recruitment Solutions
Salary: £22,000 per annum
Posted: 17 May 2013
Knutsford, North West
IT Support Analyst - MS Office, Access, MI Reports - Knutsford - upto £27kMarket leading Financial Services organisation has a fantastic opportunity for an IT Support Analyst to provide internal support...
Salary: £23000 - £27000 per annum + Benefits
Posted: 1 May 2013
Merseyside
People Source specialise in niche technology markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy,...
People Source Consulting
Salary: £30000 - £35000 per annum + bonus, pension, 25 days holiday ++
Posted: 18 May 2013