The first table below looks at the demand for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 155 197 180
Rank change year-on-year
+42 -17
Permanent jobs requiring an IT Support 88 45 74
As % of all permanent IT jobs located in the North West 1.23% 0.63% 0.99%
As % of the Job Titles category 1.29% 0.66% 1.03%
Number of salaries quoted 83 41 63
Average salary £23,500 £24,490 £24,000
Average salary % change year-on-year
-4.04% +2.04%
90% offered a salary of more than £18,500 £18,500 £17,406
10% offered a salary of more than £25,000 £30,000 £32,500
UK excluding London average salary £24,750 £23,980 £25,000
% change year-on-year
+3.21% -4.08%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6797 6804 7219
As % of all permanent IT jobs located in the North West 94.81% 94.76% 96.28%
Number of salaries quoted 5515 5834 6330
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support
England

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 1 August 2014.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +24 49 £19,500 -29.09% 11
Cheshire +14 28 £25,000 +4.25% 6
Lancashire +2 6 £21,250 +1.19%
Merseyside -4 4 £22,500 +4.65% 3
Cumbria - 1 £24,000 -
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 1 August 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 115 (73.72%) Windows
2 74 (47.44%) Microsoft
3 55 (35.26%) Active Directory
4 54 (34.62%) MS Exchange
5 53 (33.97%) MS Office
6 47 (30.13%) Windows Server 2008
7 45 (28.85%) VMware
8 43 (27.56%) TCP/IP
9 40 (25.64%) MS Excel
10 39 (25.00%) Windows 7
11 35 (22.44%) Windows Server 2003
12 30 (19.23%) IIS
13 29 (18.59%) SQL Server
14 28 (17.95%) Windows XP
14 28 (17.95%) ITIL
15 27 (17.31%) Firewall
15 27 (17.31%) VMware Infrastructure
16 26 (16.67%) Windows Server 2012
17 25 (16.03%) SQL
17 25 (16.03%) DNS
18 23 (14.74%) Cisco
18 23 (14.74%) Microsoft Certification
18 23 (14.74%) Citrix
19 22 (14.10%) Linux
20 21 (13.46%) VPN
20 21 (13.46%) Hyper-V
21 20 (12.82%) Exchange Server 2007
21 20 (12.82%) LAN
21 20 (12.82%) WAN
21 20 (12.82%) SLA

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 1 August 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 54 (34.62%) MS Exchange
2 30 (19.23%) IIS
3 20 (12.82%) Exchange Server 2007
4 12 (7.69%) Exchange Server 2010
5 11 (7.05%) SharePoint
6 5 (3.21%) Office Communications Server
6 5 (3.21%) Lync
7 4 (2.56%) Exchange Server 2013
7 4 (2.56%) Exchange Server 2003
8 3 (1.92%) Site Server
8 3 (1.92%) Blackberry Enterprise Server
9 2 (1.28%) CICS
9 2 (1.28%) Confluence
Applications
1 53 (33.97%) MS Office
2 40 (25.64%) MS Excel
3 1 (0.64%) MS PowerPoint
Business Applications
1 3 (1.92%) Bond Adapt
2 1 (0.64%) Dynamics NAV
2 1 (0.64%) Dynamics CRM
2 1 (0.64%) Sage 200
Cloud Services
1 11 (7.05%) Office 365
2 2 (1.28%) Route 53
2 2 (1.28%) Amazon ELB
2 2 (1.28%) SaaS
Communications & Networking
1 43 (27.56%) TCP/IP
2 27 (17.31%) Firewall
3 25 (16.03%) DNS
4 21 (13.46%) VPN
5 20 (12.82%) LAN
5 20 (12.82%) WAN
6 18 (11.54%) Internet
7 15 (9.62%) SAN
8 13 (8.33%) DHCP
9 8 (5.13%) Wi-Fi
10 7 (4.49%) NAS
11 4 (2.56%) VoIP
12 3 (1.92%) Cisco Nexus
13 2 (1.28%) Asterisk PBX
14 1 (0.64%) PBX
14 1 (0.64%) ADSL
Database & Business Intelligence
1 29 (18.59%) SQL Server
2 9 (5.77%) SQL Server 2008
3 8 (5.13%) SQL Server 2005
4 4 (2.56%) SQL Server 2012
5 2 (1.28%) Crystal Reports
5 2 (1.28%) MySQL
5 2 (1.28%) Relational Database
6 1 (0.64%) SQL Server Integration Services
6 1 (0.64%) SQL Server Reporting Services
6 1 (0.64%) SQL Server Analysis Services
6 1 (0.64%) OLAP
6 1 (0.64%) Informix
6 1 (0.64%) MS Access
Development Applications
1 3 (1.92%) JIRA
1 3 (1.92%) SQL Server Management Studio (SSMS)
General
1 19 (12.18%) Finance
2 5 (3.21%) Legal
3 4 (2.56%) Law
4 2 (1.28%) Manufacturing
4 2 (1.28%) Advertising
4 2 (1.28%) Banking
4 2 (1.28%) Marketing
5 1 (0.64%) Retail
5 1 (0.64%) Back Office
5 1 (0.64%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.28%) ATL
1 2 (1.28%) HTML
2 1 (0.64%) .NET
2 1 (0.64%) XML
Miscellaneous
1 9 (5.77%) iPhone
2 6 (3.85%) Clustering
3 3 (1.92%) Blackberry
4 2 (1.28%) Mainframe
4 2 (1.28%) IBM Mainframe
4 2 (1.28%) Computer Science
5 1 (0.64%) Fat Client
5 1 (0.64%) EqualLogic
5 1 (0.64%) IVR
5 1 (0.64%) NHS
5 1 (0.64%) Thin Client
5 1 (0.64%) LIMS
Operating Systems
1 115 (73.72%) Windows
2 47 (30.13%) Windows Server 2008
3 39 (25.00%) Windows 7
4 35 (22.44%) Windows Server 2003
5 28 (17.95%) Windows XP
6 26 (16.67%) Windows Server 2012
7 22 (14.10%) Linux
8 16 (10.26%) Windows 8
8 16 (10.26%) UNIX
9 5 (3.21%) Windows 2000 Server
10 3 (1.92%) Windows Vista
10 3 (1.92%) Android
10 3 (1.92%) CentOS
11 2 (1.28%) Mac OS X
11 2 (1.28%) Windows Mobile
12 1 (0.64%) Ubuntu
12 1 (0.64%) Apple iOS
12 1 (0.64%) Mac OS
12 1 (0.64%) Debian
Processes & Methodologies
1 28 (17.95%) ITIL
2 9 (5.77%) CRM
3 7 (4.49%) Incident Management
3 7 (4.49%) Problem Management
4 6 (3.85%) PRINCE2
4 6 (3.85%) Service Management
4 6 (3.85%) Change Control
5 5 (3.21%) Change Management
5 5 (3.21%) Project Management
6 4 (2.56%) Disaster Recovery
7 3 (1.92%) Time Management
7 3 (1.92%) Service Delivery
7 3 (1.92%) Business Intelligence
8 2 (1.28%) ITSM
9 1 (0.64%) Software Testing
9 1 (0.64%) Information Management
9 1 (0.64%) Document Management
9 1 (0.64%) Data Analysis
9 1 (0.64%) Knowledge Management
9 1 (0.64%) Network Load Balancing
Programming Languages
1 25 (16.03%) SQL
2 2 (1.28%) VBScript
2 2 (1.28%) JCL
3 1 (0.64%) VB.NET
3 1 (0.64%) VBA
3 1 (0.64%) PHP
Qualifications
1 23 (14.74%) Microsoft Certification
2 14 (8.97%) MCITP
2 14 (8.97%) Degree
3 13 (8.33%) MCTS
3 13 (8.33%) MCP
4 12 (7.69%) MCSA
5 10 (6.41%) MCSE
6 7 (4.49%) CCNA
6 7 (4.49%) Cisco Certification
7 5 (3.21%) Security Cleared
8 4 (2.56%) PRINCE2 Certification
9 2 (1.28%) A+ Certification
9 2 (1.28%) ITIL Certification
Quality Assurance & Compliance
1 20 (12.82%) SLA
2 3 (1.92%) Sarbanes-Oxley
3 1 (0.64%) PCI DSS
System Software
1 55 (35.26%) Active Directory
2 27 (17.31%) VMware Infrastructure
3 21 (13.46%) Hyper-V
4 10 (6.41%) vSphere
5 5 (3.21%) XenApp
5 5 (3.21%) VMware ESX
6 4 (2.56%) XenDesktop
7 3 (1.92%) Citrix Presentation Server
7 3 (1.92%) VMware Server
8 2 (1.28%) XenServer
9 1 (0.64%) Microsoft Virtual Server
9 1 (0.64%) VMware ESXi
9 1 (0.64%) Terminal Services
Systems Management
1 11 (7.05%) SCCM
2 3 (1.92%) SCOM
2 3 (1.92%) DameWare
3 2 (1.28%) CA Spectrum
3 2 (1.28%) CA Wily
4 1 (0.64%) OVSD
4 1 (0.64%) Tivoli
4 1 (0.64%) Nagios
4 1 (0.64%) OpenView
Vendors
1 74 (47.44%) Microsoft
2 45 (28.85%) VMware
3 23 (14.74%) Cisco
3 23 (14.74%) Citrix
4 9 (5.77%) HP
5 8 (5.13%) Apple
6 6 (3.85%) Dell
7 5 (3.21%) Avaya
8 4 (2.56%) NetApp
9 3 (1.92%) ZyXEL
9 3 (1.92%) ProCurve
9 3 (1.92%) Salesforce.com
9 3 (1.92%) Juniper
9 3 (1.92%) Oracle
9 3 (1.92%) SAP
10 2 (1.28%) CA
10 2 (1.28%) EMC
10 2 (1.28%) IBM
10 2 (1.28%) Sage
10 2 (1.28%) Perforce
Crewe, Cheshire
Oscar Associates (UK) Ltd
Salary: £18000 - £24000 per annum
Posted: 16 hours ago
Manchester, Lancashire
Ashdown IT
Salary: £18000 - £21000 per annum
Posted: Yesterday
Rochdale, Lancashire
Oscar Associates (UK) Ltd
Salary: £16000 - £20000 per annum
Posted: Yesterday
Manchester, Lancashire
Premier Group Recruitment
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Manchester, Lancashire
Roc Search
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Manchester, Lancashire
CV Screen Ltd
Salary: £18k - 20k per year + benefits
Posted: 2 days ago
Altrincham, Cheshire
Oscar Associates (UK) Ltd
Salary: £17000 - £21000 per annum + Training and Certifications
Posted: 3 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £22000 - £25000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum
Posted: 3 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum
Posted: 3 days ago
St. Helens, Merseyside
Ascent People Ltd
Salary: £20000 - £25000 per annum + Benefits + Bonus
Posted: 3 days ago
Winsford, Cheshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 3 days ago
Warrington, Cheshire
Senitor Associates
Salary: £16000 - £22000 per annum + Free Gym, PS4 Room, Pool Tables
Posted: 3 days ago
Manchester, Lancashire
Senitor Associates
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Nantwich
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + £2.1K On Call
Posted: 9 days ago
Chester
Applause IT Innovation
Salary: £20000 - £23000 per annum + Includes Car/Allowance+bens
Posted: 18 days ago
Frodsham
Greywood Associates Limited
Salary: £20000 - £22000 per annum + bens
Posted: 24 days ago