The table below looks at the statistics for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 149 183 205
Rank change year-on-year
+34 +22
Permanent jobs requiring an IT Support 98 70 56
As % of all permanent IT jobs located in the North West 1.48% 1.01% 0.76%
As % of the Job Titles category 1.56% 1.06% 0.80%
Number of salaries quoted 93 60 51
Average salary £24,690 £23,500 £22,500
Average salary % change year-on-year
+5.06% +4.44%
90% offered a salary of more than £19,000 £17,975 £18,000
10% offered a salary of more than £30,000 £28,500 £35,000
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6293 6581 7036
As % of all permanent IT jobs located in the North West 95.25% 95.10% 95.60%
Number of salaries quoted 5070 5356 5916
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,500 £24,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 27 March 2015.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +22 52 £24,750 +7.60% 6
Cheshire +10 20 £25,000 - 9
Cumbria +6 14 £24,690 -
Lancashire +9 10 £27,500 +37.50% 1
Merseyside +6 2 £19,000 -42.42% 4
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 27 March 2015, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 129 (71.27%) Windows
2 95 (52.49%) Microsoft
3 93 (51.38%) Active Directory
4 56 (30.94%) MS Excel
5 53 (29.28%) MS Office
6 44 (24.31%) MS Exchange
7 41 (22.65%) Windows Server 2008
8 38 (20.99%) LAN
9 37 (20.44%) Windows XP
10 36 (19.89%) WAN
10 36 (19.89%) TCP/IP
10 36 (19.89%) Citrix
10 36 (19.89%) Windows Server 2012
11 35 (19.34%) VMware
12 34 (18.78%) Windows 7
12 34 (18.78%) ITIL
13 32 (17.68%) DNS
14 31 (17.13%) VPN
14 31 (17.13%) Microsoft Certification
14 31 (17.13%) Windows 8
15 30 (16.57%) DHCP
16 25 (13.81%) Firewall
16 25 (13.81%) Exchange Server 2010
17 24 (13.26%) Cisco
18 23 (12.71%) Windows Server 2003
19 22 (12.15%) SQL Server
20 21 (11.60%) Hyper-V
21 19 (10.50%) Exchange Server 2003
21 19 (10.50%) SQL
22 18 (9.94%) Degree

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 27 March 2015, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (24.31%) MS Exchange
2 25 (13.81%) Exchange Server 2010
3 19 (10.50%) Exchange Server 2003
4 15 (8.29%) Exchange Server 2013
5 14 (7.73%) Exchange Server 2007
6 12 (6.63%) SharePoint
7 6 (3.31%) IIS
7 6 (3.31%) IBM Notes
8 3 (1.66%) SharePoint 2010
8 3 (1.66%) Lync
9 2 (1.10%) Apache
9 2 (1.10%) Blackberry Enterprise Server
9 2 (1.10%) CMS
9 2 (1.10%) Drupal
9 2 (1.10%) WordPress
9 2 (1.10%) nginx
9 2 (1.10%) Moodle
Applications
1 56 (30.94%) MS Excel
2 53 (29.28%) MS Office
3 3 (1.66%) Acrobat
4 1 (0.55%) MS PowerPoint
Business Applications
1 3 (1.66%) Visualfiles
1 3 (1.66%) SAP ERP
2 1 (0.55%) Magento
2 1 (0.55%) Sage 50
2 1 (0.55%) Oracle Payables
Cloud Services
1 8 (4.42%) Office 365
2 2 (1.10%) Microsoft Azure
3 1 (0.55%) Amazon AWS
3 1 (0.55%) Cloud Computing
Communications & Networking
1 38 (20.99%) LAN
2 36 (19.89%) WAN
2 36 (19.89%) TCP/IP
3 32 (17.68%) DNS
4 31 (17.13%) VPN
5 30 (16.57%) DHCP
6 25 (13.81%) Firewall
7 12 (6.63%) Wi-Fi
8 8 (4.42%) WLAN
9 5 (2.76%) Wireless
10 4 (2.21%) VLAN
10 4 (2.21%) VoIP
10 4 (2.21%) SAN
11 3 (1.66%) Internet
11 3 (1.66%) Ethernet
11 3 (1.66%) ADSL
12 2 (1.10%) Broadband
12 2 (1.10%) ISDN
12 2 (1.10%) PSTN
12 2 (1.10%) SMTP
Database & Business Intelligence
1 22 (12.15%) SQL Server
2 8 (4.42%) SQL Server 2005
2 8 (4.42%) SQL Server 2008
3 4 (2.21%) Crystal Reports
4 3 (1.66%) SAP BW
5 2 (1.10%) MySQL
6 1 (0.55%) Relational Database
6 1 (0.55%) InterBase
6 1 (0.55%) Oracle Reports
Development Applications
1 1 (0.55%) Eclipse
General
1 15 (8.29%) Finance
2 11 (6.08%) Legal
3 8 (4.42%) Retail
4 7 (3.87%) Law
5 5 (2.76%) Telecoms
6 3 (1.66%) Pharmaceutical
6 3 (1.66%) Banking
7 2 (1.10%) Advertising
8 1 (0.55%) Marketing
8 1 (0.55%) German Language
8 1 (0.55%) Back Office
8 1 (0.55%) Aerospace
8 1 (0.55%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (1.66%) Web Services
1 3 (1.66%) XML
1 3 (1.66%) XSL
2 2 (1.10%) EDI
2 2 (1.10%) HTML
2 2 (1.10%) COM
2 2 (1.10%) EDIFACT
3 1 (0.55%) SOAP
3 1 (0.55%) .NET
3 1 (0.55%) X-Windows
Miscellaneous
1 15 (8.29%) Analytical Skills
2 14 (7.73%) NHS
3 8 (4.42%) Computer Science
4 6 (3.31%) Client/Server
5 5 (2.76%) Blackberry
6 4 (2.21%) Management Information System
7 3 (1.66%) EPoS
7 3 (1.66%) Thin Client
7 3 (1.66%) Fat Client
7 3 (1.66%) iPhone
8 2 (1.10%) Open Source
9 1 (0.55%) iPad
9 1 (0.55%) Mobile Computing
9 1 (0.55%) Mobile App
9 1 (0.55%) FlexPod
9 1 (0.55%) Mathematics
Operating Systems
1 129 (71.27%) Windows
2 41 (22.65%) Windows Server 2008
3 37 (20.44%) Windows XP
4 36 (19.89%) Windows Server 2012
5 34 (18.78%) Windows 7
6 31 (17.13%) Windows 8
7 23 (12.71%) Windows Server 2003
8 13 (7.18%) Windows Vista
9 7 (3.87%) Android
10 5 (2.76%) Apple iOS
11 4 (2.21%) Linux
12 2 (1.10%) UNIX
13 1 (0.55%) Debian
13 1 (0.55%) Ubuntu
Processes & Methodologies
1 34 (18.78%) ITIL
2 16 (8.84%) ERP
3 9 (4.97%) Problem Management
4 6 (3.31%) Service Delivery
4 6 (3.31%) Incident Management
5 5 (2.76%) Document Management
6 4 (2.21%) Infrastructure Management
6 4 (2.21%) Security Management
7 3 (1.66%) Migration
7 3 (1.66%) Change Management
7 3 (1.66%) Service Management
7 3 (1.66%) CRM
7 3 (1.66%) E-Commerce
7 3 (1.66%) Change Control
8 2 (1.10%) Software Engineering
8 2 (1.10%) Wealth Management
8 2 (1.10%) Benchmarking
8 2 (1.10%) ITSM
9 1 (0.55%) PRINCE
9 1 (0.55%) Agile Software Development
Programming Languages
1 19 (10.50%) SQL
2 8 (4.42%) VB
3 6 (3.31%) PowerShell
4 5 (2.76%) C#
5 3 (1.66%) PHP
6 1 (0.55%) PL/SQL
6 1 (0.55%) C++
6 1 (0.55%) Apex Code
6 1 (0.55%) C
Qualifications
1 31 (17.13%) Microsoft Certification
2 18 (9.94%) Degree
3 17 (9.39%) MCSE
4 15 (8.29%) MCSA
4 15 (8.29%) MCP
5 8 (4.42%) MCTS
6 6 (3.31%) MCITP
6 6 (3.31%) HND
7 5 (2.76%) CCNA
7 5 (2.76%) Cisco Certification
8 3 (1.66%) ITIL Foundation Certificate
9 2 (1.10%) HNC
9 2 (1.10%) ITIL Certification
9 2 (1.10%) MOS
9 2 (1.10%) GNVQ
9 2 (1.10%) NVQ Level 3
10 1 (0.55%) CCENT
10 1 (0.55%) MCDST
10 1 (0.55%) MCPD
10 1 (0.55%) CCNP
Quality Assurance & Compliance
1 10 (5.52%) SLA
2 2 (1.10%) QA
2 2 (1.10%) ISO 9001
3 1 (0.55%) ISO 9000
System Software
1 93 (51.38%) Active Directory
2 21 (11.60%) Hyper-V
3 13 (7.18%) VMware Infrastructure
4 4 (2.21%) VMware Server
5 2 (1.10%) Terminal Services
6 1 (0.55%) XenApp
Systems Management
1 16 (8.84%) SCCM
2 11 (6.08%) Backup Exec
3 5 (2.76%) SCOM
Vendors
1 95 (52.49%) Microsoft
2 36 (19.89%) Citrix
3 35 (19.34%) VMware
4 24 (13.26%) Cisco
5 11 (6.08%) Dell
6 8 (4.42%) HP
7 6 (3.31%) Oracle
7 6 (3.31%) Lotus
7 6 (3.31%) Symantec
8 5 (2.76%) Apple
9 4 (2.21%) SAP
9 4 (2.21%) NetApp
10 3 (1.66%) SYSPRO
10 3 (1.66%) Draytek
10 3 (1.66%) EMC
11 2 (1.10%) Adobe
11 2 (1.10%) McAfee
11 2 (1.10%) Wyse
11 2 (1.10%) CheckPoint
11 2 (1.10%) 3PAR
Manchester, Lancashire
CV Screen Ltd
Salary: Up to £22k plus benefits
Posted: Yesterday
Liverpool, Merseyside
Ashdown IT
Salary: £22000 - £28000 per annum
Posted: Yesterday
Runcorn, Cheshire
Senitor Associates
Salary: £26000 per annum
Posted: 2 days ago
St. Helens, Merseyside
Clayton Group
Salary: £17000 - £18000 per annum
Posted: 2 days ago
Liverpool, Merseyside
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 2 days ago
Chester
Searchability
Salary: £18000 - £21000 per annum + Benefits
Posted: 3 days ago
Runcorn, Cheshire
IT Executive Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 3 days ago
Nantwich
Adria Solutions Ltd
Salary: £20000 - £23000 per annum + £2.1K On Call
Posted: 5 days ago
Oldham
Greywood Associates Limited
Salary: £30000 - £40000 per annum + bens
Posted: 10 days ago
Warrington
Quantica Technology - London
Salary: £20000 - £32000 per annum
Posted: 19 days ago
Chester
Shortlist Recruitment
Salary: £22000 - £25000 per annum + bonus
Posted: 20 days ago
Burnley
Greywood Associates Limited
Salary: £20000 - £28000 per annum + bens
Posted: 23 days ago
Bolton
Greywood Associates Limited
Salary: £25000 - £28000 per annum + bens
Posted: 23 days ago
Wilmslow
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 23 days ago
Chester
OCC Computer personnel
Salary: £20k - 22k per year
Posted: 23 days ago
Bolton
Bluefire Consulting
Salary: £24000 - £25000 per annum + Staff Discount
Posted: 24 days ago
Macclesfield
Recruitment Genius
Salary: £20000 - £25000 per annum
Posted: 25 days ago