The first table below looks at the demand for the IT Support role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
IT Support
Rank 183 197 163
Rank change year-on-year
+14 -34
Permanent jobs requiring an IT Support 75 59 87
As % of all permanent IT jobs located in the North West 1.03% 0.79% 1.21%
As % of the Job Titles category 1.09% 0.82% 1.26%
Number of salaries quoted 62 53 86
Average salary £24,000 £22,500 £25,000
Average salary % change year-on-year
+6.66% -10.00%
90% offered a salary of more than £18,000 £18,000 £16,250
10% offered a salary of more than £29,850 £38,500 £33,250
UK excluding London average salary £24,000 £24,000 £23,500
% change year-on-year
- +2.12%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6899 7158 6912
As % of all permanent IT jobs located in the North West 95.08% 95.33% 96.48%
Number of salaries quoted 5593 6013 6113
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £51,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
IT Support
England

IT Support
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the North West region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the North West

IT Support
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the North West region.

IT Support Salary Trend in the North West

IT Support
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing IT Support across the North West region over the 3 months to 16 April 2014.

IT Support Salary Histogram in the North West

IT Support
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the North West region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester +16 38 £23,000 -2.12% 12
Cheshire +2 19 £26,500 +17.77% 3
Lancashire +5 10 £27,250 +26.74% 2
Merseyside -9 7 £33,000 +37.50% 3
Cumbria -1 1 - -
IT Support
England

IT Support
Top 30 Related IT Skills in the North West

For the 6 months to 16 April 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 108 (74.48%) Windows
2 92 (63.45%) Microsoft
3 71 (48.97%) Active Directory
4 58 (40.00%) MS Office
5 55 (37.93%) Windows 7
6 52 (35.86%) ITIL
7 50 (34.48%) Windows Server 2008
8 48 (33.10%) MS Exchange
9 46 (31.72%) VMware
9 46 (31.72%) Windows Server 2003
10 43 (29.66%) Windows XP
11 38 (26.21%) Microsoft Certification
12 37 (25.52%) WAN
13 36 (24.83%) LAN
14 34 (23.45%) Citrix
15 32 (22.07%) Cisco
16 30 (20.69%) MS Excel
16 30 (20.69%) SQL
17 25 (17.24%) Firewall
17 25 (17.24%) VMware Infrastructure
17 25 (17.24%) Hyper-V
18 24 (16.55%) TCP/IP
19 23 (15.86%) SQL Server
19 23 (15.86%) Finance
20 22 (15.17%) MCP
21 20 (13.79%) IIS
21 20 (13.79%) Windows Server 2012
22 19 (13.10%) Exchange Server 2010
23 18 (12.41%) MCITP
23 18 (12.41%) Wi-Fi

IT Support
Top Related IT Skills in the North West by Category

For the 6 months to 16 April 2014, IT jobs across the North West region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (33.10%) MS Exchange
2 20 (13.79%) IIS
3 19 (13.10%) Exchange Server 2010
4 8 (5.52%) SharePoint
5 7 (4.83%) Exchange Server 2007
6 4 (2.76%) Exchange Server 2003
7 3 (2.07%) Site Server
7 3 (2.07%) Apache
8 2 (1.38%) Lync
8 2 (1.38%) SharePoint 2010
8 2 (1.38%) Tomcat
9 1 (0.69%) Blackberry Enterprise Server
9 1 (0.69%) GroupWise
9 1 (0.69%) Office Communications Server
9 1 (0.69%) Exchange Server 2013
Applications
1 58 (40.00%) MS Office
2 30 (20.69%) MS Excel
3 1 (0.69%) MS Visio
Business Applications
1 3 (2.07%) Dynamics CRM
2 2 (1.38%) Bond Adapt
3 1 (0.69%) SyteLine
3 1 (0.69%) Sage 200
Cloud Services
1 2 (1.38%) Office 365
Communications & Networking
1 37 (25.52%) WAN
2 36 (24.83%) LAN
3 25 (17.24%) Firewall
4 24 (16.55%) TCP/IP
5 18 (12.41%) Wi-Fi
6 11 (7.59%) Internet
7 10 (6.90%) VPN
8 9 (6.21%) DNS
9 8 (5.52%) IP Telephony
10 7 (4.83%) DHCP
10 7 (4.83%) Cisco Nexus
11 6 (4.14%) VoIP
11 6 (4.14%) SAN
12 3 (2.07%) ADSL
13 2 (1.38%) iSCSI
13 2 (1.38%) SMTP
13 2 (1.38%) Ethernet
13 2 (1.38%) WEP
13 2 (1.38%) WPA
14 1 (0.69%) Wireless
Database & Business Intelligence
1 23 (15.86%) SQL Server
2 8 (5.52%) SQL Server 2012
2 8 (5.52%) SQL Server 2008
3 3 (2.07%) MySQL
3 3 (2.07%) SQL Server 2005
4 2 (1.38%) Crystal Reports
5 1 (0.69%) PostgreSQL
5 1 (0.69%) Informix
5 1 (0.69%) MS Access
Development Applications
1 1 (0.69%) Firebug
General
1 23 (15.86%) Finance
2 6 (4.14%) Law
3 4 (2.76%) Legal
4 3 (2.07%) Retail
5 2 (1.38%) Banking
5 2 (1.38%) Advertising
6 1 (0.69%) Manufacturing
6 1 (0.69%) Telecoms
6 1 (0.69%) Marketing
Libraries, Frameworks & Software Standards
1 5 (3.45%) .NET
2 3 (2.07%) HTML
3 2 (1.38%) COM
4 1 (0.69%) LAMP
4 1 (0.69%) CSS
4 1 (0.69%) XML
Miscellaneous
1 12 (8.28%) Fat Client
1 12 (8.28%) Thin Client
2 4 (2.76%) iPhone
2 4 (2.76%) Computer Science
3 3 (2.07%) Mobile Computing
4 2 (1.38%) Mathematics
4 2 (1.38%) Video Conferencing
4 2 (1.38%) Blackberry
4 2 (1.38%) Handset
4 2 (1.38%) Clustering
5 1 (0.69%) E-Learning
5 1 (0.69%) Client/Server
5 1 (0.69%) Data Conversion
Operating Systems
1 108 (74.48%) Windows
2 55 (37.93%) Windows 7
3 50 (34.48%) Windows Server 2008
4 46 (31.72%) Windows Server 2003
5 43 (29.66%) Windows XP
6 20 (13.79%) Windows Server 2012
7 12 (8.28%) Windows 8
8 6 (4.14%) Linux
9 5 (3.45%) Windows Vista
10 4 (2.76%) Android
11 3 (2.07%) UNIX
12 1 (0.69%) Debian
12 1 (0.69%) Mac OS X
12 1 (0.69%) Windows 2000 Server
12 1 (0.69%) CentOS
12 1 (0.69%) Windows Mobile
12 1 (0.69%) Ubuntu
12 1 (0.69%) Apple iOS
Processes & Methodologies
1 52 (35.86%) ITIL
2 14 (9.66%) Service Management
2 14 (9.66%) Service Delivery
3 8 (5.52%) PRINCE2
4 7 (4.83%) Project Management
4 7 (4.83%) E-Commerce
4 7 (4.83%) CRM
5 6 (4.14%) Data Protection
6 5 (3.45%) Performance Monitoring
7 4 (2.76%) ITSM
8 3 (2.07%) ERP
9 2 (1.38%) Incident Management
9 2 (1.38%) Network Load Balancing
9 2 (1.38%) Disaster Recovery
10 1 (0.69%) Web Design
10 1 (0.69%) Scrum
10 1 (0.69%) Performance Management
10 1 (0.69%) Problem Management
10 1 (0.69%) Agile Software Development
10 1 (0.69%) Knowledge Management
Programming Languages
1 30 (20.69%) SQL
2 3 (2.07%) PHP
2 3 (2.07%) Java
3 2 (1.38%) VBScript
3 2 (1.38%) VB.NET
4 1 (0.69%) AppleScript
4 1 (0.69%) JavaScript
4 1 (0.69%) C#
4 1 (0.69%) Delphi
Qualifications
1 38 (26.21%) Microsoft Certification
2 22 (15.17%) MCP
3 18 (12.41%) MCITP
4 17 (11.72%) MCTS
5 14 (9.66%) MCSA
6 13 (8.97%) MCSE
6 13 (8.97%) Degree
7 8 (5.52%) CCNA
7 8 (5.52%) Cisco Certification
8 7 (4.83%) Security Cleared
9 6 (4.14%) PRINCE2 Certification
10 3 (2.07%) ITIL Certification
11 2 (1.38%) A+ Certification
12 1 (0.69%) CCNP
12 1 (0.69%) MCDST
12 1 (0.69%) VMware Certified Professional (VCP)
12 1 (0.69%) NCDA
Quality Assurance & Compliance
1 13 (8.97%) SLA
2 1 (0.69%) Sarbanes-Oxley
System Software
1 71 (48.97%) Active Directory
2 25 (17.24%) VMware Infrastructure
2 25 (17.24%) Hyper-V
3 11 (7.59%) XenApp
4 9 (6.21%) XenDesktop
4 9 (6.21%) vSphere
5 8 (5.52%) Terminal Services
6 7 (4.83%) XenServer
7 4 (2.76%) Citrix Presentation Server
8 3 (2.07%) VMware Server
9 1 (0.69%) VMware Workstation
9 1 (0.69%) MetaFrame
Systems Management
1 12 (8.28%) SCCM
2 7 (4.83%) SCOM
3 2 (1.38%) Systems Management Server (SMS)
4 1 (0.69%) Nagios
4 1 (0.69%) Tivoli
4 1 (0.69%) OpenView
4 1 (0.69%) WSUS
4 1 (0.69%) OVSD
4 1 (0.69%) McAfee ePO
Vendors
1 92 (63.45%) Microsoft
2 46 (31.72%) VMware
3 34 (23.45%) Citrix
4 32 (22.07%) Cisco
5 12 (8.28%) HP
6 10 (6.90%) Dell
7 8 (5.52%) McAfee
8 7 (4.83%) Apple
8 7 (4.83%) NetApp
8 7 (4.83%) Avaya
9 6 (4.14%) Alcatel-Lucent
10 5 (3.45%) Symantec
11 4 (2.76%) SAP
12 3 (2.07%) Twitter
13 2 (1.38%) Facebook
13 2 (1.38%) ZyXEL
13 2 (1.38%) Juniper
13 2 (1.38%) Oracle
13 2 (1.38%) Sage
13 2 (1.38%) Epicor
Oldham, Lancashire
Senitor Associates
Salary: £18000 per annum
Posted: 14 hours ago
Manchester, Lancashire
Searchability.co.uk
Salary: £25000 - £35000 per annum + Company Car, Bonus, Health Cover
Posted: 17 hours ago
Manchester, Lancashire
Searchability.co.uk
Salary: £20000 - £25000 per annum
Posted: 18 hours ago
Bolton
DP Connect
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: 18 hours ago
Manchester, Lancashire
Spring Technology
Salary: £30000.00 - £35000.00 per annum
Posted: 20 hours ago
Blackburn, Lancashire
Ashdown IT
Salary: £27000 - £30000 per annum + Benefits
Posted: 2 days ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £22000 per annum + Benefits
Posted: 4 days ago
St. Helens, Merseyside
Lloyds IP
Salary: £23k - 28k per year + Excellent Benefits
Posted: 4 days ago
Manchester, Lancashire
Sanderson
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Oldham
Recruitment Genius
Salary: £22000 - £24000 per annum
Posted: 5 days ago
Crewe, Cheshire
Senitor Associates
Salary: £16000 per annum + Benefits
Posted: 5 days ago
Oldham, Lancashire
Senitor Associates
Salary: £13000 - £18000 per annum
Posted: 5 days ago
Salford, Lancashire
Greywood Associates Limited
Salary: £20000 per annum + Benefits
Posted: 5 days ago
Wigan
Greywood Associates Limited
Salary: £21000 per annum + benefits
Posted: 6 days ago
Preston
Mint Recruitment Solutions
Salary: £32000 - £35000 per annum
Posted: 7 days ago
Manchester, Lancashire
WRG Creative Communication Ltd
Salary: From £16,000 to £17,000 per annum
Posted: 12 days ago
Aintree, Liverpool, North West
Taskers Plc
Salary: circa £17,000 p.a
Posted: 15 days ago
Wilmslow
Greywood Associates Limited
Salary: £20000 per annum + benefits
Posted: 19 days ago
North West
Amazon
Posted: 20 days ago