Ticket Management Jobs in the Midlands

Ticket Management
England > Midlands

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for Ticket Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Ticket Management over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 290 302 335
Rank change year-on-year +12 +33 -74
Permanent jobs citing Ticket Management 21 23 34
As % of all permanent jobs advertised in the Midlands 0.18% 0.24% 0.31%
As % of the Processes & Methodologies category 0.22% 0.25% 0.33%
Number of salaries quoted 17 22 23
10th Percentile £24,730 - £23,000
25th Percentile £24,750 - £23,125
Median annual salary (50th Percentile) £32,500 £25,000 £34,000
Median % change year-on-year +30.00% -26.47% +30.77%
75th Percentile £37,500 £28,750 £34,500
90th Percentile £39,875 £41,250 £35,700
England median annual salary £40,000 £40,000 £34,000
% change year-on-year - +17.65% -6.85%

All Process and Methodology Skills
Midlands

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 9,653 9,211 10,266
As % of all permanent jobs advertised in the Midlands 82.39% 96.58% 94.35%
Number of salaries quoted 7,129 4,625 6,971
10th Percentile £26,250 £30,000 £29,000
25th Percentile £34,834 £38,750 £37,500
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +8.70%
75th Percentile £61,750 £67,500 £63,750
90th Percentile £75,000 £78,500 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Ticket Management
Job Vacancy Trend in the Midlands

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Ticket Management in the Midlands

Ticket Management
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Ticket Management in the Midlands.

Salary trend for Ticket Management in the Midlands

Ticket Management
Salary Histogram in the Midlands

Salary distribution for jobs citing Ticket Management in the Midlands over the 6 months to 3 May 2024.

Salary histogram for Ticket Management in the Midlands

Ticket Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the Midlands region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +23 12 £35,000 -12.50% 1
East Midlands -13 9 £24,750 -1.00% 2
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (23.81%) Microsoft Exchange
Applications
1 4 (19.05%) Microsoft Office
Business Applications
1 4 (19.05%) Sage 200
Cloud Services
1 9 (42.86%) Microsoft 365
2 1 (4.76%) Azure
Communications & Networking
1 5 (23.81%) Firewall
1 5 (23.81%) VPN
2 4 (19.05%) DHCP
2 4 (19.05%) DNS
2 4 (19.05%) Network Security
2 4 (19.05%) VLAN
2 4 (19.05%) Wi-Fi
2 4 (19.05%) Wireless
3 3 (14.29%) LAN
4 1 (4.76%) WAN
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 5 (23.81%) Social Skills
2 2 (9.52%) Back Office
2 2 (9.52%) Manufacturing
Job Titles
1 8 (38.10%) Support Engineer
2 5 (23.81%) IT Manager
3 4 (19.05%) Graduate
3 4 (19.05%) Graduate Support Engineer
3 4 (19.05%) Graduate Systems Engineer
3 4 (19.05%) Lead
3 4 (19.05%) Linux Engineer
3 4 (19.05%) Linux Support
3 4 (19.05%) Linux Support Engineer
3 4 (19.05%) Linux Systems Engineer
3 4 (19.05%) Systems Engineer
3 4 (19.05%) Systems Support
3 4 (19.05%) Systems Support Engineer
3 4 (19.05%) Team Leader
4 3 (14.29%) Technical Engineer
4 3 (14.29%) Technical Support
4 3 (14.29%) Technical Support Engineer
5 2 (9.52%) Administrator
6 1 (4.76%) Desktop Engineer
6 1 (4.76%) Desktop Support Engineer
Miscellaneous
1 7 (33.33%) CCTV
2 4 (19.05%) FMCG
2 4 (19.05%) Management Information System
2 4 (19.05%) Video Conferencing
Operating Systems
1 7 (33.33%) Windows
2 4 (19.05%) CentOS
2 4 (19.05%) Linux
2 4 (19.05%) SUSE
2 4 (19.05%) Ubuntu
2 4 (19.05%) Windows 10
2 4 (19.05%) Windows 7
3 1 (4.76%) Windows Server
Processes & Methodologies
1 6 (28.57%) Problem-Solving
2 4 (19.05%) Computer Science
2 4 (19.05%) Disaster Recovery
2 4 (19.05%) ERP
2 4 (19.05%) IT Strategy
2 4 (19.05%) ITIL
2 4 (19.05%) Mathematics
3 3 (14.29%) Agile
3 3 (14.29%) Continuous Improvement
3 3 (14.29%) Customer Engagement
3 3 (14.29%) Customer Service
4 2 (9.52%) Cybersecurity
4 2 (9.52%) Problem Management
5 1 (4.76%) Business Intelligence
5 1 (4.76%) Customer Experience
5 1 (4.76%) Mentoring
5 1 (4.76%) Proactive Monitoring
5 1 (4.76%) Process Improvement
5 1 (4.76%) Virtual Environments
Programming Languages
1 5 (23.81%) SQL
Qualifications
1 2 (9.52%) DBS Check
2 1 (4.76%) Degree
Quality Assurance & Compliance
1 3 (14.29%) QA
1 3 (14.29%) SLA
2 2 (9.52%) Accessibility
System Software
1 13 (61.90%) Active Directory
2 4 (19.05%) Hyper-V
3 1 (4.76%) VMware Infrastructure
Systems Management
1 1 (4.76%) Autotask
Vendors
1 7 (33.33%) Microsoft
2 4 (19.05%) Avaya
2 4 (19.05%) Cisco
2 4 (19.05%) Red Hat
2 4 (19.05%) Sage
2 4 (19.05%) WatchGuard
3 1 (4.76%) VMware