The statistics below represent IT jobs advertised across the Norfolk region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank - 33 -
Permanent jobs requiring a 2nd Line Support 0 3 0
As % of all permanent IT jobs located in Norfolk - 1.43% -
As % of the Job Titles category - 1.48% -
Number of salaries quoted 0 3 0
Median salary - £22,500 -
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norfolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norfolk
Permanent IT job ads with a match in the
Job Titles category
310 203 292
As % of all permanent IT jobs located in Norfolk 99.04% 96.67% 94.19%
Number of salaries quoted 250 165 251
Median salary £40,000 £30,000 £30,500
Median salary % change year-on-year
+33.33% -1.63%
90% offered a salary of more than £27,500 £21,500 £20,500
10% offered a salary of more than £50,000 £50,410 £43,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support
Jobs Demand Trend in Norfolk

The demand trend of job ads across the Norfolk region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Norfolk

2nd Line Support
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Norfolk region.

2nd Line Support Salary Trend in Norfolk

2nd Line Support Skill Set
Top 17 Related IT Skills in Norfolk

For the 6 months to 5 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Norfolk region featuring 2nd Line Support in the job title.

1 2 (100.00%) Microsoft
1 2 (100.00%) Windows
1 2 (100.00%) Windows 7
2 1 (50.00%) Windows 8
2 1 (50.00%) Driving Licence
2 1 (50.00%) Remote Desktop
2 1 (50.00%) E-Commerce
2 1 (50.00%) ERP
2 1 (50.00%) ADSL
2 1 (50.00%) WAN
2 1 (50.00%) VPN
2 1 (50.00%) Active Directory
2 1 (50.00%) SQL Server Reporting Services
2 1 (50.00%) PDA
2 1 (50.00%) QlikView
2 1 (50.00%) SQL
2 1 (50.00%) MS Office

2nd Line Support Skill Set
Top Related IT Skills in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) MS Office
Communications & Networking
1 1 (50.00%) ADSL
1 1 (50.00%) Remote Desktop
1 1 (50.00%) VPN
1 1 (50.00%) WAN
Database & Business Intelligence
1 1 (50.00%) QlikView
1 1 (50.00%) SQL Server Reporting Services
Miscellaneous
1 1 (50.00%) Driving Licence
1 1 (50.00%) PDA
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 7
2 1 (50.00%) Windows 8
Processes & Methodologies
1 1 (50.00%) E-Commerce
1 1 (50.00%) ERP
Programming Languages
1 1 (50.00%) SQL
System Software
1 1 (50.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft