The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 43 45 60
Rank change year-on-year
+2 +15
Permanent jobs requiring a Service Manager 3 7 1
As % of all permanent IT jobs located in Norfolk 1.02% 1.93% 0.20%
As % of the Job Titles category 1.04% 1.96% 0.21%
Number of salaries quoted 3 7 1
Average salary £26,534 £30,000 £52,500
Average salary % change year-on-year
-11.55% -42.85%
UK excluding London average salary £47,500 £47,500 £46,500
% change year-on-year
- +2.15%
Service Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norfolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norfolk
Permanent IT job ads with a match in the
Job Titles category
289 357 485
As % of all permanent IT jobs located in Norfolk 97.97% 98.62% 99.39%
Number of salaries quoted 251 342 405
Average salary £32,500 £32,500 £31,500
Average salary % change year-on-year
- +3.17%
90% offered a salary of more than £22,500 £23,500 £21,500
10% offered a salary of more than £48,000 £50,000 £45,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Norfolk region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Norfolk

Service Manager
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Norfolk region.

Service Manager Salary Trend in Norfolk

Service Manager
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Norfolk region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich - 3 £26,534 -
Service Manager
East of England

Service Manager
Top 12 Related IT Skills in Norfolk

For the 6 months to 29 August 2014, IT jobs across the Norfolk region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 5 (71.43%) ITIL
2 4 (57.14%) ITIL Certification
2 4 (57.14%) Mainframe
2 4 (57.14%) Service Delivery
2 4 (57.14%) Change Management
2 4 (57.14%) Enterprise Architecture
3 2 (28.57%) Windows
3 2 (28.57%) Microsoft
3 2 (28.57%) Active Directory
3 2 (28.57%) MS Office
4 1 (14.29%) Capacity Planning
4 1 (14.29%) Incident Management

Service Manager
Top Related IT Skills in Norfolk by Category

For the 6 months to 29 August 2014, IT jobs across the Norfolk region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 2 (28.57%) MS Office
Miscellaneous
1 4 (57.14%) Mainframe
Operating Systems
1 2 (28.57%) Windows
Processes & Methodologies
1 5 (71.43%) ITIL
2 4 (57.14%) Service Delivery
2 4 (57.14%) Change Management
2 4 (57.14%) Enterprise Architecture
3 1 (14.29%) Capacity Planning
3 1 (14.29%) Incident Management
Qualifications
1 4 (57.14%) ITIL Certification
System Software
1 2 (28.57%) Active Directory
Vendors
1 2 (28.57%) Microsoft