The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
England / North East
Rank 61 - 76
Rank change year-on-year
- 0
Permanent jobs citing Customer Engagement 11 0 4
As % of all permanent IT jobs located in the North East 1.68% - 0.60%
As % of the Processes & Methodologies category 1.98% - 0.68%
Number of salaries quoted 6 0 4
Median salary £80,000 - £60,000
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
556 540 585
As % of all permanent IT jobs located in the North East 85.02% 88.96% 87.71%
Number of salaries quoted 453 480 496
Median salary £36,750 £40,000 £40,000
Median salary % change year-on-year
-8.12% -
90% offered a salary of more than £23,500 £30,000 £26,500
10% offered a salary of more than £57,500 £58,500 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the North East

Customer Engagement
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the North East region.

Customer Engagement Salary Trend in the North East

Customer Engagement
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the North East region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear - 11 £80,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the North East

For the 6 months to 22 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Customer Engagement.

1 13 (92.86%) Release Management
2 1 (7.14%) SAP ALE
2 1 (7.14%) Incident Management
2 1 (7.14%) SAP SRM
2 1 (7.14%) Problem Management
2 1 (7.14%) SAP Implementation
2 1 (7.14%) Test Scripting
2 1 (7.14%) SAP Business Workflow
2 1 (7.14%) SAP PI
2 1 (7.14%) HP Quality Center
2 1 (7.14%) SAPUI5
2 1 (7.14%) Workflow
2 1 (7.14%) Finance
2 1 (7.14%) Law
2 1 (7.14%) Stakeholder Management
2 1 (7.14%) Web Dynpro
2 1 (7.14%) SAP Smart Forms
2 1 (7.14%) BAPI
2 1 (7.14%) SAP XI
2 1 (7.14%) SAP Basis
2 1 (7.14%) ABAP
2 1 (7.14%) SAP
2 1 (7.14%) Unix
2 1 (7.14%) Windows
2 1 (7.14%) EDI
2 1 (7.14%) Business Intelligence
2 1 (7.14%) Adobe
2 1 (7.14%) SAP BW
2 1 (7.14%) NetWeaver
2 1 (7.14%) SAPscript

Customer Engagement
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.14%) NetWeaver
Business Applications
1 1 (7.14%) SAP HR
1 1 (7.14%) SAP SRM
Database & Business Intelligence
1 1 (7.14%) SAP BW
General
1 1 (7.14%) Finance
1 1 (7.14%) Law
Job Titles
1 7 (50.00%) Architect
2 5 (35.71%) Chief Architect
3 3 (21.43%) Infrastructure Architect
4 1 (7.14%) Lead Architect
4 1 (7.14%) Senior Architect
4 1 (7.14%) Senior Solutions Architect
4 1 (7.14%) Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (7.14%) BAPI
1 1 (7.14%) EDI
1 1 (7.14%) SAP ALE
1 1 (7.14%) SAP Basis
1 1 (7.14%) SAP Business Workflow
1 1 (7.14%) SAP PI
1 1 (7.14%) SAP Smart Forms
1 1 (7.14%) SAP XI
1 1 (7.14%) SAPUI5
1 1 (7.14%) Web Dynpro
Operating Systems
1 1 (7.14%) Unix
1 1 (7.14%) Windows
Processes & Methodologies
1 13 (92.86%) Release Management
2 1 (7.14%) Business Intelligence
2 1 (7.14%) Incident Management
2 1 (7.14%) Problem Management
2 1 (7.14%) SAP Implementation
2 1 (7.14%) Stakeholder Management
2 1 (7.14%) Test Scripting
2 1 (7.14%) Workflow
Programming Languages
1 1 (7.14%) ABAP
1 1 (7.14%) SAPscript
Systems Management
1 1 (7.14%) HP Quality Center
Vendors
1 1 (7.14%) Adobe
1 1 (7.14%) SAP