The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 74 - -
Rank change year-on-year
- 0
Permanent jobs citing Customer Engagement 3 0 0
As % of all permanent IT jobs located in the North East 0.36% - -
As % of the Processes & Methodologies category 0.46% - -
Number of salaries quoted 3 0 0
Average salary £55,000 - -
UK excluding London average salary £45,500 £44,000 £55,000
% change year-on-year
+3.40% -20.00%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
648 546 548
As % of all permanent IT jobs located in the North East 77.05% 82.60% 70.71%
Number of salaries quoted 461 454 454
Average salary £37,500 £39,000 £35,000
Average salary % change year-on-year
-3.84% +11.42%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the North East

Customer Engagement
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the North East region.

Customer Engagement Salary Trend in the North East

Customer Engagement
Top 7 Related IT Skills in the North East

For the 6 months to 2 September 2014, IT jobs across the North East region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 3 (50.00%) SAP
1 3 (50.00%) Line Management
2 2 (33.33%) Business Analysis
2 2 (33.33%) Business Intelligence
2 2 (33.33%) ISEB
3 1 (16.67%) Project Management
3 1 (16.67%) Business Development

Customer Engagement
Top Related IT Skills in the North East by Category

For the 6 months to 2 September 2014, IT jobs across the North East region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Job Titles
1 3 (50.00%) Resource Manager
1 3 (50.00%) SAP Manager
2 2 (33.33%) Business Analyst
2 2 (33.33%) Analyst
3 1 (16.67%) Bid Manager
3 1 (16.67%) Project Manager
Processes & Methodologies
1 3 (50.00%) Line Management
2 2 (33.33%) Business Intelligence
2 2 (33.33%) Business Analysis
3 1 (16.67%) Business Development
3 1 (16.67%) Project Management
Qualifications
1 2 (33.33%) ISEB
Vendors
1 3 (50.00%) SAP