Senior Service Desk Analyst Jobs in the North East

Senior Service Desk Analyst
England > North East

The median Senior Service Desk Analyst salary in the North East is £31,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 113 - 118
Rank change year-on-year - - -
Permanent jobs requiring a Senior Service Desk Analyst 1 0 1
As % of all permanent jobs advertised in the North East 0.055% - 0.068%
As % of the Job Titles category 0.057% - 0.072%
Number of salaries quoted 1 0 1
10th Percentile - - -
25th Percentile £29,750 - £26,000
Median annual salary (50th Percentile) £31,500 - £27,000
75th Percentile £33,250 - £28,000
90th Percentile - - -
England median annual salary £40,313 £31,250 £28,000
% change year-on-year +29.00% +11.61% -16.42%

All Permanent IT Job Vacancies
North East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 1,747 1,017 1,395
% of permanent jobs with a recognized job title 95.67% 79.83% 95.03%
Number of salaries quoted 1,412 607 995
10th Percentile £27,500 £30,500 £22,500
25th Percentile £35,815 £37,125 £31,250
Median annual salary (50th Percentile) £47,500 £47,672 £40,000
Median % change year-on-year -0.36% +19.18% -8.83%
75th Percentile £62,500 £61,250 £57,500
90th Percentile £75,563 £74,325 £71,250
England median annual salary £53,500 £60,899 £60,000
% change year-on-year -12.15% +1.50% +9.09%

Senior Service Desk Analyst
Job Vacancy Trend in the North East

Job postings that featured Senior Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Senior Service Desk Analyst in the North East

Senior Service Desk Analyst
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Senior Service Desk Analyst in the North East.

Salary trend for Senior Service Desk Analyst in the North East

Senior Service Desk Analyst Skill Set
Top 22 Co-occurring Skills and Capabilities in the North East

For the 6 months to 26 April 2024, Senior Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring Senior Service Desk Analyst in the job title.

1 1 (100.00%) SQL
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) SharePoint
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Service Management
1 1 (100.00%) ITSM
1 1 (100.00%) Mitel
1 1 (100.00%) Google
1 1 (100.00%) Azure
1 1 (100.00%) AWS
1 1 (100.00%) Skype for Business
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Amazon RDS
1 1 (100.00%) Exchange Server 2013
1 1 (100.00%) GCP
1 1 (100.00%) Skype
1 1 (100.00%) Remote Desktop
1 1 (100.00%) Windows Server

Senior Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Exchange Server 2013
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) SharePoint
1 1 (100.00%) Skype for Business
Cloud Services
1 1 (100.00%) AWS
1 1 (100.00%) Azure
1 1 (100.00%) GCP
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) Remote Desktop
1 1 (100.00%) Skype
Database & Business Intelligence
1 1 (100.00%) Amazon RDS
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Service Management
Programming Languages
1 1 (100.00%) SQL
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) Google
1 1 (100.00%) Microsoft
1 1 (100.00%) Mitel