The table below looks at the statistics for Service Management skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 54 58 58
Rank change year-on-year
+4 0
Permanent jobs citing Service Management 15 15 6
As % of all permanent IT jobs located in the North East 2.53% 2.16% 1.06%
As % of the Processes & Methodologies category 2.96% 2.50% 1.34%
Number of salaries quoted 11 12 6
Average salary £40,000 £46,250 £26,000
Average salary % change year-on-year
-13.51% +77.88%
90% offered a salary of more than £19,000 £22,250 £25,500
10% offered a salary of more than £55,000 £59,500 £56,250
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
506 601 448
As % of all permanent IT jobs located in the North East 85.33% 86.35% 79.43%
Number of salaries quoted 441 521 359
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,433 £27,500 £26,500
10% offered a salary of more than £57,500 £52,500 £61,215
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North East region.

Service Management Salary Trend in the North East

Service Management
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Management across the North East region over the 3 months to 12 February 2016.

Service Management Salary Histogram in the North East

Service Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the North East region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +2 9 £19,500 -56.66% 5
Durham -1 5 £52,500 - 2
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 12 February 2016, IT jobs across the North East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 27 (77.14%) ITIL
2 10 (28.57%) Banking
3 9 (25.71%) Windows
3 9 (25.71%) TOGAF
4 8 (22.86%) Agile Software Development
4 8 (22.86%) ITSM
4 8 (22.86%) Enterprise Architecture
4 8 (22.86%) Analytical Skills
5 7 (20.00%) CITP
5 7 (20.00%) SLA
5 7 (20.00%) Finance
5 7 (20.00%) SFIA
6 6 (17.14%) Retail
6 6 (17.14%) Service Delivery
6 6 (17.14%) Microsoft
6 6 (17.14%) Problem Management
6 6 (17.14%) Incident Management
6 6 (17.14%) Analytics
7 5 (14.29%) Windows 7
7 5 (14.29%) Windows XP
7 5 (14.29%) Management Information System
7 5 (14.29%) VMware
7 5 (14.29%) Public Cloud
8 4 (11.43%) Windows Server
8 4 (11.43%) TDD
8 4 (11.43%) PostgreSQL
8 4 (11.43%) Scrum
8 4 (11.43%) Change Management
8 4 (11.43%) Web Services
8 4 (11.43%) MS Excel

Service Management
Top Related IT Skills in the North East by Category

For the 6 months to 12 February 2016, IT jobs across the North East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.43%) OpenStack
2 2 (5.71%) Apache
2 2 (5.71%) Tomcat
Applications
1 4 (11.43%) MS Excel
Cloud Services
1 4 (11.43%) Amazon AWS
2 2 (5.71%) DigitalOcean
2 2 (5.71%) GitHub
2 2 (5.71%) Linode
2 2 (5.71%) Microsoft Azure
Communications & Networking
1 1 (2.86%) SAN
Database & Business Intelligence
1 4 (11.43%) MySQL
1 4 (11.43%) PostgreSQL
1 4 (11.43%) SQL Server
2 2 (5.71%) Big Data
2 2 (5.71%) DataStage
2 2 (5.71%) IBM InfoSphere
Development Applications
1 4 (11.43%) Vagrant
2 2 (5.71%) Git (software)
2 2 (5.71%) GitLab
2 2 (5.71%) Subversion
General
1 10 (28.57%) Banking
2 7 (20.00%) Finance
3 6 (17.14%) Retail
4 1 (2.86%) Law
Job Titles
1 14 (40.00%) Service Manager
2 10 (28.57%) Architect
3 8 (22.86%) IT Manager
3 8 (22.86%) IT Services Manager
4 7 (20.00%) Applications Manager
4 7 (20.00%) ITIL Manager
4 7 (20.00%) ITIL Service Manager
5 6 (17.14%) Analyst
5 6 (17.14%) Service Management Manager
6 5 (14.29%) Lead Architect
6 5 (14.29%) Operations Manager
6 5 (14.29%) Service Analyst
6 5 (14.29%) Service Desk Analyst
6 5 (14.29%) Solutions Architect
7 4 (11.43%) Digital Architect
7 4 (11.43%) Digital Solutions Architect
7 4 (11.43%) Systems Manager
7 4 (11.43%) Technical Architect
8 3 (8.57%) Help Desk Analyst
8 3 (8.57%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (11.43%) Web Services
2 3 (8.57%) Ruby on Rails
3 2 (5.71%) ActiveMQ
3 2 (5.71%) LAMP
3 2 (5.71%) LAPP Stack
Miscellaneous
1 8 (22.86%) Analytical Skills
2 5 (14.29%) Management Information System
2 5 (14.29%) Public Cloud
3 1 (2.86%) Computer Science
Operating Systems
1 9 (25.71%) Windows
2 5 (14.29%) Windows 7
2 5 (14.29%) Windows XP
3 4 (11.43%) CentOS
3 4 (11.43%) Red Hat Enterprise Linux
3 4 (11.43%) Windows Server
4 2 (5.71%) Linux
4 2 (5.71%) Unix
Processes & Methodologies
1 27 (77.14%) ITIL
2 9 (25.71%) TOGAF
3 8 (22.86%) Agile Software Development
3 8 (22.86%) Enterprise Architecture
3 8 (22.86%) ITSM
4 7 (20.00%) SFIA
5 6 (17.14%) Analytics
5 6 (17.14%) Incident Management
5 6 (17.14%) Problem Management
5 6 (17.14%) Service Delivery
6 4 (11.43%) Change Management
6 4 (11.43%) Data Analytics
6 4 (11.43%) Kanban
6 4 (11.43%) Open Source
6 4 (11.43%) Scrum
6 4 (11.43%) TDD
7 3 (8.57%) ETL
7 3 (8.57%) Information Security
7 3 (8.57%) Project Management
7 3 (8.57%) RUP
Programming Languages
1 4 (11.43%) SQL
2 3 (8.57%) Java
2 3 (8.57%) PHP
2 3 (8.57%) Ruby
3 2 (5.71%) Jython
3 2 (5.71%) Python
Qualifications
1 7 (20.00%) CITP
2 4 (11.43%) Degree
3 1 (2.86%) ITIL Certification
Quality Assurance & Compliance
1 7 (20.00%) SLA
2 2 (5.71%) ISO 9000
System Software
1 4 (11.43%) VirtualBox
1 4 (11.43%) VMware Infrastructure
1 4 (11.43%) Xen
2 2 (5.71%) Active Directory
Systems Management
1 4 (11.43%) Ansible
1 4 (11.43%) Nagios
1 4 (11.43%) OpenNMS
1 4 (11.43%) Opscode Chef
1 4 (11.43%) Puppet
1 4 (11.43%) ZABBIX
1 4 (11.43%) Zenoss
2 1 (2.86%) HP Quality Center
Vendors
1 6 (17.14%) Microsoft
2 5 (14.29%) VMware
3 4 (11.43%) HP
3 4 (11.43%) Rackspace
3 4 (11.43%) SaltStack
4 3 (8.57%) Cisco
4 3 (8.57%) Dell
5 2 (5.71%) Google
5 2 (5.71%) IBM
5 2 (5.71%) Remedy
6 1 (2.86%) Apple
6 1 (2.86%) Oracle
6 1 (2.86%) SAP
6 1 (2.86%) ServiceNow
Newcastle Upon Tyne, Tyne And Wear
Highams Recruitment
Salary: Competitve
Posted: 10 hours ago
Stockton-On-Tees, Cleveland
EasyWebRecruitment.com
Salary: Competitive
Posted: Yesterday
Durham, County Durham
NDK Consulting.co.uk Ltd
Salary: Up to £55,000 per annum c£55k plus benefits + bonus
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Opus Recruitment Solutions Ltd
Salary: £35000 - £45000 per annum, Benefits Benifits
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: Competitive plus benefits
Posted: 9 days ago
Newcastle Upon Tyne, Tyne and Wear
Insure The Box
Salary: Competitive
Posted: 14 days ago