The table below looks at the statistics for Service Management skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 57 66 75
Rank change year-on-year
+9 +9
Permanent jobs citing Service Management 17 15 8
As % of all permanent IT jobs located in the North East 2.44% 2.01% 1.02%
As % of the Processes & Methodologies category 2.95% 2.25% 1.18%
Number of salaries quoted 15 15 6
Median salary £47,500 £46,500 £52,500
Median salary % change year-on-year
+2.15% -11.42%
90% offered a salary of more than £36,500 £19,000 £30,500
10% offered a salary of more than £52,500 £75,000 £60,000
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
576 667 680
As % of all permanent IT jobs located in the North East 82.64% 89.53% 86.29%
Number of salaries quoted 458 589 576
Median salary £40,000 £37,500 £38,000
Median salary % change year-on-year
+6.66% -1.31%
90% offered a salary of more than £29,000 £27,500 £28,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North East region.

Service Management Salary Trend in the North East

Service Management
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Management across the North East region over the 3 months to 3 December 2016.

Service Management Salary Histogram in the North East

Service Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North East region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +12 13 £47,500 +55.73% 5
Durham +10 3 £32,500 -56.66% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 3 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Management.

1 29 (67.44%) ITIL
2 19 (44.19%) Microsoft
3 13 (30.23%) Windows
4 11 (25.58%) Linux
4 11 (25.58%) Cisco
4 11 (25.58%) Change Management
4 11 (25.58%) Degree
5 10 (23.26%) SQL
5 10 (23.26%) Driving Licence
6 9 (20.93%) Service Delivery
7 8 (18.60%) Firewall
7 8 (18.60%) Oracle
7 8 (18.60%) Windows Server 2003
7 8 (18.60%) Windows Server
7 8 (18.60%) ITIL V3
8 7 (16.28%) VMware Infrastructure
8 7 (16.28%) Project Management
8 7 (16.28%) Active Directory
8 7 (16.28%) Solaris
8 7 (16.28%) MS Exchange
8 7 (16.28%) VMware
8 7 (16.28%) SCOM
9 6 (13.95%) TOGAF
9 6 (13.95%) VMware ESX
9 6 (13.95%) CISA
9 6 (13.95%) CISM
9 6 (13.95%) Information Security
9 6 (13.95%) TCP/IP
9 6 (13.95%) VPN
9 6 (13.95%) Unix

Service Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (16.28%) MS Exchange
2 6 (13.95%) Skype for Business
3 5 (11.63%) Exchange Server 2007
3 5 (11.63%) Exchange Server 2013
3 5 (11.63%) IIS
3 5 (11.63%) SharePoint
4 3 (6.98%) OpenStack
5 2 (4.65%) Exchange Server 2010
5 2 (4.65%) WebSphere
Applications
1 5 (11.63%) MS Office
2 2 (4.65%) MS Excel
2 2 (4.65%) MS PowerPoint
Business Applications
1 2 (4.65%) Dynamics CRM
2 1 (2.33%) Oracle 11i
2 1 (2.33%) Oracle EBS R12
2 1 (2.33%) Oracle ERP
Cloud Services
1 6 (13.95%) Office 365
2 2 (4.65%) IaaS
2 2 (4.65%) PaaS
2 2 (4.65%) SaaS
Communications & Networking
1 8 (18.60%) Firewall
2 6 (13.95%) TCP/IP
2 6 (13.95%) VPN
3 5 (11.63%) Skype
4 4 (9.30%) LAN
4 4 (9.30%) WAN
5 2 (4.65%) Wi-Fi
6 1 (2.33%) Network Security
6 1 (2.33%) SAN
6 1 (2.33%) VLAN
Database & Business Intelligence
1 1 (2.33%) BusinessObjects
1 1 (2.33%) Crystal Reports
1 1 (2.33%) Oracle BI EE
1 1 (2.33%) Oracle Database
1 1 (2.33%) Oracle ODI
1 1 (2.33%) Oracle Reports
1 1 (2.33%) SQLPlus
General
1 5 (11.63%) Banking
2 2 (4.65%) Finance
3 1 (2.33%) Billing
3 1 (2.33%) Manufacturing
Job Titles
1 7 (16.28%) Analyst
2 6 (13.95%) Architect
2 6 (13.95%) Consultant
3 5 (11.63%) IT Consultant
3 5 (11.63%) Security Analyst
3 5 (11.63%) Senior Consultant
4 4 (9.30%) Infrastructure Consultant
4 4 (9.30%) Senior Infrastructure Consultant
4 4 (9.30%) Senior IT Consultant
4 4 (9.30%) Solutions Architect
4 4 (9.30%) Unix Engineer
5 3 (6.98%) Delivery Manager
5 3 (6.98%) Monitoring Engineer
5 3 (6.98%) Service Manager
5 3 (6.98%) Services Delivery Manager
5 3 (6.98%) Support Engineer
5 3 (6.98%) Systems Engineer
5 3 (6.98%) Systems Monitoring Engineer
6 2 (4.65%) 2nd Line Support
6 2 (4.65%) Applications Architect
Libraries, Frameworks & Software Standards
1 3 (6.98%) Regular Expression
2 1 (2.33%) COM
2 1 (2.33%) XML
Miscellaneous
1 10 (23.26%) Driving Licence
2 5 (11.63%) Computer Science
2 5 (11.63%) Mathematics
3 4 (9.30%) Analytical Skills
3 4 (9.30%) Data Centre
4 2 (4.65%) Tandem
5 1 (2.33%) Data Integration
5 1 (2.33%) EMC VNX
5 1 (2.33%) PACS
Operating Systems
1 13 (30.23%) Windows
2 11 (25.58%) Linux
3 8 (18.60%) Windows Server
3 8 (18.60%) Windows Server 2003
4 7 (16.28%) Solaris
5 6 (13.95%) Unix
5 6 (13.95%) Windows Server 2012
6 5 (11.63%) AIX
6 5 (11.63%) Windows XP
7 3 (6.98%) HPUX
7 3 (6.98%) Red Hat Enterprise Linux
7 3 (6.98%) Windows Server 2008
8 2 (4.65%) Windows 2000
Processes & Methodologies
1 29 (67.44%) ITIL
2 11 (25.58%) Change Management
3 9 (20.93%) Service Delivery
4 8 (18.60%) ITIL V3
5 7 (16.28%) Project Management
6 6 (13.95%) Information Security
6 6 (13.95%) TOGAF
7 5 (11.63%) Change Control
7 5 (11.63%) Contingency Planning
7 5 (11.63%) Continuous Improvement
7 5 (11.63%) CRM
7 5 (11.63%) ITSM
7 5 (11.63%) Risk Management
8 4 (9.30%) Enterprise Architecture
8 4 (9.30%) Line Management
8 4 (9.30%) People Management
8 4 (9.30%) Portfolio Management
8 4 (9.30%) Security Operations
9 3 (6.98%) Incident Management
9 3 (6.98%) Problem Management
Programming Languages
1 10 (23.26%) SQL
2 3 (6.98%) Bourne shell
2 3 (6.98%) Java
2 3 (6.98%) Korn
2 3 (6.98%) Perl
2 3 (6.98%) PowerShell
2 3 (6.98%) VBScript
3 1 (2.33%) PL/SQL
Qualifications
1 11 (25.58%) Degree
2 6 (13.95%) CISA
2 6 (13.95%) CISM
2 6 (13.95%) CISSP
3 5 (11.63%) CEH
3 5 (11.63%) SANS
3 5 (11.63%) SSCP
4 4 (9.30%) ITIL Certification
5 2 (4.65%) MCSA
5 2 (4.65%) Microsoft Certification
6 1 (2.33%) CCNA
6 1 (2.33%) Cisco Certification
6 1 (2.33%) Network+ Certification
6 1 (2.33%) SC Cleared
6 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 3 (6.98%) SLA
2 2 (4.65%) QA
3 1 (2.33%) DICOM
3 1 (2.33%) HL7
3 1 (2.33%) ISO/IEC 27001
System Software
1 7 (16.28%) Active Directory
1 7 (16.28%) VMware Infrastructure
2 6 (13.95%) VMware ESX
2 6 (13.95%) vSphere
Systems Management
1 7 (16.28%) SCOM
2 6 (13.95%) SCCM
3 5 (11.63%) Nagios
4 1 (2.33%) Data Guard
4 1 (2.33%) EMC NetWorker
Vendors
1 19 (44.19%) Microsoft
2 11 (25.58%) Cisco
3 8 (18.60%) Oracle
4 7 (16.28%) VMware
5 6 (13.95%) Citrix
5 6 (13.95%) Juniper
5 6 (13.95%) Veeam
6 5 (11.63%) ArcSight
6 5 (11.63%) Forcepoint
6 5 (11.63%) Intel Security
6 5 (11.63%) Qualys
6 5 (11.63%) Tripwire
7 3 (6.98%) Red Hat
8 2 (4.65%) Remedy
9 1 (2.33%) EMC
9 1 (2.33%) Fortinet
9 1 (2.33%) HP
9 1 (2.33%) Hyperion
9 1 (2.33%) Informatica
9 1 (2.33%) SAP
Northumberland
Northern Recruitment Group
Salary: Up to £38,000 per annum
Posted: 2 days ago
Tyneside
Nigel Wright Consultancy
Salary: £50000 Per Annum To £50,000 plus bonus
Posted: 3 days ago
Darlington, County Durham
Harvey Nash plc
Salary: £100 - £300 per day
Posted: 4 days ago
North East
LA International
Salary: £28000 - £30000 per annum + Company benefits
Posted: 5 days ago
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum + 15% b
Posted: 12 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Posted: Yesterday