The table below looks at the statistics for Service Management skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 65 78 72
Rank change year-on-year
+13 -6
Permanent jobs citing Service Management 23 11 9
As % of all permanent IT jobs located in the North East 2.84% 1.41% 1.07%
As % of the Processes & Methodologies category 3.37% 1.67% 1.43%
Number of salaries quoted 17 6 7
Median salary £41,500 £35,000 £32,500
Median salary % change year-on-year
+18.57% +7.69%
90% offered a salary of more than £35,500 £24,000 £31,000
10% offered a salary of more than £47,600 £80,000 £62,500
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
682 660 631
As % of all permanent IT jobs located in the North East 84.09% 84.40% 75.30%
Number of salaries quoted 605 546 496
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £28,500 £29,500 £25,000
10% offered a salary of more than £65,000 £49,700 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North East region.

Service Management Salary Trend in the North East

Service Management
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Management across the North East region over the 3 months to 30 June 2016.

Service Management Salary Histogram in the North East

Service Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North East region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +15 23 £41,500 +27.69% 6
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 30 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Management.

1 39 (95.12%) ITIL
2 20 (48.78%) Windows
3 18 (43.90%) Linux
4 17 (41.46%) SQL
5 15 (36.59%) Microsoft
5 15 (36.59%) VMware
6 14 (34.15%) Nagios
6 14 (34.15%) VMware Infrastructure
6 14 (34.15%) Public Cloud
6 14 (34.15%) Windows Server
7 12 (29.27%) Red Hat Enterprise Linux
7 12 (29.27%) OpenStack
8 11 (26.83%) Change Management
8 11 (26.83%) Project Management
8 11 (26.83%) Java
9 9 (21.95%) MySQL
9 9 (21.95%) SQL Server
9 9 (21.95%) SLA
9 9 (21.95%) PostgreSQL
9 9 (21.95%) Rackspace
9 9 (21.95%) Vagrant
9 9 (21.95%) Opscode Chef
9 9 (21.95%) SaltStack
9 9 (21.95%) ZABBIX
9 9 (21.95%) OpenNMS
9 9 (21.95%) Zenoss
9 9 (21.95%) CentOS
9 9 (21.95%) Amazon AWS
9 9 (21.95%) Puppet
9 9 (21.95%) VirtualBox

Service Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (29.27%) OpenStack
2 5 (12.20%) Exchange Server 2007
2 5 (12.20%) Exchange Server 2013
2 5 (12.20%) IIS
2 5 (12.20%) MS Exchange
2 5 (12.20%) SharePoint
2 5 (12.20%) Skype for Business
3 3 (7.32%) Apache
3 3 (7.32%) Tomcat
Applications
1 1 (2.44%) MS Excel
Business Applications
1 2 (4.88%) Dynamics CRM
Cloud Services
1 9 (21.95%) Amazon AWS
2 6 (14.63%) DigitalOcean
2 6 (14.63%) Linode
3 5 (12.20%) Office 365
4 3 (7.32%) GitHub
4 3 (7.32%) Microsoft Azure
Communications & Networking
1 5 (12.20%) Skype
1 5 (12.20%) TCP/IP
2 2 (4.88%) LAN
2 2 (4.88%) VPN
2 2 (4.88%) WAN
Database & Business Intelligence
1 9 (21.95%) MySQL
1 9 (21.95%) PostgreSQL
1 9 (21.95%) SQL Server
2 3 (7.32%) DataStage
2 3 (7.32%) IBM InfoSphere
Development Applications
1 9 (21.95%) Vagrant
2 3 (7.32%) Git (software)
2 3 (7.32%) GitLab
2 3 (7.32%) Subversion
General
1 9 (21.95%) Banking
2 3 (7.32%) Finance
2 3 (7.32%) Retail
3 1 (2.44%) Billing
Job Titles
1 14 (34.15%) Operations Manager
2 12 (29.27%) Systems Manager
3 7 (17.07%) Service Manager
4 6 (14.63%) IT Manager
5 5 (12.20%) Consultant
5 5 (12.20%) IT Consultant
5 5 (12.20%) IT Services Manager
5 5 (12.20%) Senior Consultant
5 5 (12.20%) Senior IT Consultant
6 4 (9.76%) Analyst
6 4 (9.76%) Applications Manager
6 4 (9.76%) Infrastructure Consultant
6 4 (9.76%) Senior Infrastructure Consultant
7 3 (7.32%) ITIL Manager
7 3 (7.32%) ITIL Service Manager
7 3 (7.32%) Monitoring Engineer
7 3 (7.32%) Service Management Manager
7 3 (7.32%) Systems Engineer
7 3 (7.32%) Systems Monitoring Engineer
8 2 (4.88%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 7 (17.07%) Ruby on Rails
2 3 (7.32%) ActiveMQ
2 3 (7.32%) LAMP
2 3 (7.32%) LAPP Stack
2 3 (7.32%) Regular Expression
Miscellaneous
1 14 (34.15%) Public Cloud
2 5 (12.20%) Driving Licence
3 1 (2.44%) Analytical Skills
Operating Systems
1 20 (48.78%) Windows
2 18 (43.90%) Linux
3 14 (34.15%) Windows Server
4 12 (29.27%) Red Hat Enterprise Linux
5 9 (21.95%) CentOS
6 8 (19.51%) Windows Server 2003
7 6 (14.63%) Windows XP
8 5 (12.20%) Solaris
8 5 (12.20%) Unix
8 5 (12.20%) Windows Server 2012
9 3 (7.32%) AIX
9 3 (7.32%) HPUX
9 3 (7.32%) Windows 7
9 3 (7.32%) Windows Server 2008
Processes & Methodologies
1 39 (95.12%) ITIL
2 11 (26.83%) Change Management
2 11 (26.83%) Project Management
3 7 (17.07%) Incident Management
4 6 (14.63%) Capacity Management
4 6 (14.63%) Operations Management
4 6 (14.63%) Risk Management
4 6 (14.63%) Service Delivery
5 5 (12.20%) Agile Software Development
5 5 (12.20%) CRM
5 5 (12.20%) DevOps
6 4 (9.76%) ETL
6 4 (9.76%) Line Management
7 3 (7.32%) Analytics
7 3 (7.32%) ITSM
8 2 (4.88%) Continuous Improvement
8 2 (4.88%) TOGAF
9 1 (2.44%) Change Control
9 1 (2.44%) Enterprise Architecture
9 1 (2.44%) Problem Management
Programming Languages
1 17 (41.46%) SQL
2 11 (26.83%) Java
3 7 (17.07%) PHP
3 7 (17.07%) Ruby
4 3 (7.32%) Bourne shell
4 3 (7.32%) Jython
4 3 (7.32%) Korn
4 3 (7.32%) Perl
4 3 (7.32%) PowerShell
4 3 (7.32%) Python
4 3 (7.32%) VBScript
Qualifications
1 2 (4.88%) Degree
2 1 (2.44%) ITIL Certification
Quality Assurance & Compliance
1 9 (21.95%) SLA
System Software
1 14 (34.15%) VMware Infrastructure
2 9 (21.95%) VirtualBox
2 9 (21.95%) Xen
3 8 (19.51%) Active Directory
4 5 (12.20%) VMware ESX
4 5 (12.20%) vSphere
Systems Management
1 14 (34.15%) Nagios
2 9 (21.95%) Ansible
2 9 (21.95%) OpenNMS
2 9 (21.95%) Opscode Chef
2 9 (21.95%) Puppet
2 9 (21.95%) ZABBIX
2 9 (21.95%) Zenoss
3 5 (12.20%) SCCM
3 5 (12.20%) SCOM
4 1 (2.44%) HP Quality Center
Vendors
1 15 (36.59%) Microsoft
1 15 (36.59%) VMware
2 9 (21.95%) Rackspace
2 9 (21.95%) SaltStack
3 6 (14.63%) Google
4 5 (12.20%) Cisco
4 5 (12.20%) Citrix
4 5 (12.20%) Juniper
4 5 (12.20%) Veeam
5 3 (7.32%) IBM
5 3 (7.32%) Red Hat
6 2 (4.88%) HP
6 2 (4.88%) Oracle
6 2 (4.88%) Remedy
7 1 (2.44%) SAP
Newcastle Upon Tyne, Tyne and Wear
ANSON MCCADE
Salary: £65K-£85k plus attractive benefits and rapid career progression
Posted: 2 days ago
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Salary: From £26,000 to £36,000 per annum
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Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
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Salary: + Competitive Benefits
Posted: 9 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: Competitive plus benefits
Posted: 9 days ago