The table below looks at the statistics for Service Management skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 55 54 60
Rank change year-on-year
-1 +6
Permanent jobs citing Service Management 27 29 15
As % of all permanent IT jobs located in the North East 3.39% 3.67% 1.81%
As % of the Processes & Methodologies category 3.99% 4.28% 2.39%
Number of salaries quoted 21 9 12
Median salary £41,500 £32,500 £32,500
Median salary % change year-on-year
+27.69% -
90% offered a salary of more than £31,000 £27,961 £31,000
10% offered a salary of more than £50,000 £51,000 £72,250
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
677 677 627
As % of all permanent IT jobs located in the North East 84.94% 85.59% 75.82%
Number of salaries quoted 588 562 454
Median salary £39,000 £40,000 £37,050
Median salary % change year-on-year
-2.50% +7.96%
90% offered a salary of more than £30,000 £30,000 £25,000
10% offered a salary of more than £63,308 £57,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North East region.

Service Management Salary Trend in the North East

Service Management
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Management across the North East region over the 3 months to 29 July 2016.

Service Management Salary Histogram in the North East

Service Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North East region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -5 26 £41,500 +31.32% 2
Durham +10 1 £40,000 +16.78%
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 29 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Management.

1 41 (85.42%) ITIL
2 22 (45.83%) Windows
3 20 (41.67%) Linux
4 19 (39.58%) SQL
5 18 (37.50%) Microsoft
6 17 (35.42%) VMware
7 16 (33.33%) VMware Infrastructure
7 16 (33.33%) Windows Server
8 15 (31.25%) Nagios
9 14 (29.17%) Public Cloud
10 13 (27.08%) Change Management
10 13 (27.08%) Project Management
11 12 (25.00%) Red Hat Enterprise Linux
11 12 (25.00%) OpenStack
12 11 (22.92%) Java
13 10 (20.83%) Active Directory
14 9 (18.75%) SQL Server
14 9 (18.75%) MySQL
14 9 (18.75%) Windows Server 2003
14 9 (18.75%) PostgreSQL
14 9 (18.75%) ZABBIX
14 9 (18.75%) OpenNMS
14 9 (18.75%) Zenoss
14 9 (18.75%) CentOS
14 9 (18.75%) Amazon AWS
14 9 (18.75%) Xen
14 9 (18.75%) Rackspace
14 9 (18.75%) Puppet
14 9 (18.75%) VirtualBox
14 9 (18.75%) SaltStack

Service Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (25.00%) OpenStack
2 7 (14.58%) Skype for Business
3 6 (12.50%) Exchange Server 2007
3 6 (12.50%) Exchange Server 2013
3 6 (12.50%) IIS
3 6 (12.50%) MS Exchange
3 6 (12.50%) SharePoint
4 3 (6.25%) Apache
4 3 (6.25%) Tomcat
Applications
1 1 (2.08%) MS Excel
1 1 (2.08%) MS Office
Business Applications
1 2 (4.17%) Dynamics CRM
2 1 (2.08%) Oracle 11i
2 1 (2.08%) Oracle EBS R12
2 1 (2.08%) Oracle ERP
Cloud Services
1 9 (18.75%) Amazon AWS
2 7 (14.58%) Office 365
3 6 (12.50%) DigitalOcean
3 6 (12.50%) Linode
4 3 (6.25%) GitHub
4 3 (6.25%) Microsoft Azure
Communications & Networking
1 7 (14.58%) TCP/IP
2 6 (12.50%) Skype
3 4 (8.33%) LAN
3 4 (8.33%) VPN
3 4 (8.33%) WAN
4 2 (4.17%) Firewall
5 1 (2.08%) Network Security
Database & Business Intelligence
1 9 (18.75%) MySQL
1 9 (18.75%) PostgreSQL
1 9 (18.75%) SQL Server
2 3 (6.25%) DataStage
2 3 (6.25%) IBM InfoSphere
3 1 (2.08%) BusinessObjects
3 1 (2.08%) Oracle BI EE
3 1 (2.08%) Oracle ODI
Development Applications
1 9 (18.75%) Vagrant
2 3 (6.25%) Git (software)
2 3 (6.25%) GitLab
2 3 (6.25%) Subversion
General
1 7 (14.58%) Banking
2 3 (6.25%) Retail
3 1 (2.08%) Billing
3 1 (2.08%) Finance
Job Titles
1 14 (29.17%) Operations Manager
2 12 (25.00%) Systems Manager
3 7 (14.58%) Analyst
3 7 (14.58%) Consultant
4 6 (12.50%) IT Consultant
4 6 (12.50%) Senior Consultant
4 6 (12.50%) Service Manager
5 5 (10.42%) Infrastructure Consultant
5 5 (10.42%) Senior Infrastructure Consultant
5 5 (10.42%) Senior IT Consultant
6 4 (8.33%) Applications Manager
6 4 (8.33%) IT Manager
6 4 (8.33%) Unix Engineer
7 3 (6.25%) Architect
7 3 (6.25%) IT Services Manager
7 3 (6.25%) ITIL Manager
7 3 (6.25%) ITIL Service Manager
7 3 (6.25%) Monitoring Engineer
7 3 (6.25%) Service Management Manager
7 3 (6.25%) Systems Engineer
Libraries, Frameworks & Software Standards
1 7 (14.58%) Ruby on Rails
2 3 (6.25%) ActiveMQ
2 3 (6.25%) LAMP
2 3 (6.25%) LAPP Stack
2 3 (6.25%) Regular Expression
Miscellaneous
1 14 (29.17%) Public Cloud
2 7 (14.58%) Driving Licence
3 2 (4.17%) Analytical Skills
4 1 (2.08%) Computer Science
4 1 (2.08%) Data Integration
4 1 (2.08%) Mathematics
Operating Systems
1 22 (45.83%) Windows
2 20 (41.67%) Linux
3 16 (33.33%) Windows Server
4 12 (25.00%) Red Hat Enterprise Linux
5 9 (18.75%) CentOS
5 9 (18.75%) Windows Server 2003
6 7 (14.58%) Solaris
6 7 (14.58%) Unix
7 6 (12.50%) Windows Server 2012
7 6 (12.50%) Windows XP
8 3 (6.25%) AIX
8 3 (6.25%) HPUX
8 3 (6.25%) Windows 7
8 3 (6.25%) Windows Server 2008
Processes & Methodologies
1 41 (85.42%) ITIL
2 13 (27.08%) Change Management
2 13 (27.08%) Project Management
3 8 (16.67%) Incident Management
4 7 (14.58%) Risk Management
4 7 (14.58%) Service Delivery
5 6 (12.50%) Capacity Management
5 6 (12.50%) CRM
5 6 (12.50%) Operations Management
6 5 (10.42%) Agile Software Development
6 5 (10.42%) DevOps
7 4 (8.33%) Analytics
7 4 (8.33%) ETL
7 4 (8.33%) Line Management
8 3 (6.25%) Continuous Improvement
8 3 (6.25%) TOGAF
9 2 (4.17%) Change Control
9 2 (4.17%) Information Security
9 2 (4.17%) ITIL V3
9 2 (4.17%) ITSM
Programming Languages
1 19 (39.58%) SQL
2 11 (22.92%) Java
3 7 (14.58%) PHP
3 7 (14.58%) Ruby
4 3 (6.25%) Bourne shell
4 3 (6.25%) Jython
4 3 (6.25%) Korn
4 3 (6.25%) Perl
4 3 (6.25%) PowerShell
4 3 (6.25%) Python
4 3 (6.25%) VBScript
Qualifications
1 3 (6.25%) Degree
2 2 (4.17%) CISA
2 2 (4.17%) CISM
2 2 (4.17%) CISSP
3 1 (2.08%) CEH
3 1 (2.08%) ITIL Certification
3 1 (2.08%) SANS
3 1 (2.08%) SSCP
Quality Assurance & Compliance
1 7 (14.58%) SLA
2 1 (2.08%) ISO/IEC 27001
System Software
1 16 (33.33%) VMware Infrastructure
2 10 (20.83%) Active Directory
3 9 (18.75%) VirtualBox
3 9 (18.75%) Xen
4 7 (14.58%) VMware ESX
4 7 (14.58%) vSphere
Systems Management
1 15 (31.25%) Nagios
2 9 (18.75%) Ansible
2 9 (18.75%) OpenNMS
2 9 (18.75%) Opscode Chef
2 9 (18.75%) Puppet
2 9 (18.75%) ZABBIX
2 9 (18.75%) Zenoss
3 7 (14.58%) SCCM
3 7 (14.58%) SCOM
4 1 (2.08%) HP Quality Center
Vendors
1 18 (37.50%) Microsoft
2 17 (35.42%) VMware
3 9 (18.75%) Rackspace
3 9 (18.75%) SaltStack
4 8 (16.67%) Cisco
5 7 (14.58%) Citrix
5 7 (14.58%) Juniper
5 7 (14.58%) Veeam
6 6 (12.50%) Google
7 4 (8.33%) Oracle
7 4 (8.33%) Remedy
8 3 (6.25%) IBM
8 3 (6.25%) Red Hat
9 2 (4.17%) HP
10 1 (2.08%) Forcepoint
10 1 (2.08%) Hyperion
10 1 (2.08%) Informatica
10 1 (2.08%) Intel Security
10 1 (2.08%) SAP
10 1 (2.08%) Tripwire
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: £50000 - £60000 per annum + bonus
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Hewlett Packard Enterprise
Salary: Competative salary and benefits package
Posted: 15 days ago