The table below looks at the statistics for Service Management skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Service Management
England / North East
Rank 55 59 72
Rank change year-on-year
+4 +13
Permanent jobs citing Service Management 13 16 10
As % of all permanent IT jobs located in the North East 2.04% 2.65% 1.37%
As % of the Processes & Methodologies category 2.36% 2.95% 1.56%
Number of salaries quoted 12 11 9
Median salary £47,500 £42,500 £45,000
Median salary % change year-on-year
+11.76% -5.55%
90% offered a salary of more than £29,700 £19,500 £21,000
10% offered a salary of more than £52,500 £55,000 £55,000
UK excluding London median salary £44,158 £43,423 £45,000
% change year-on-year
+1.69% -3.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
550 543 642
As % of all permanent IT jobs located in the North East 86.48% 90.05% 87.82%
Number of salaries quoted 493 465 547
Median salary £35,000 £40,000 £39,000
Median salary % change year-on-year
-12.50% +2.56%
90% offered a salary of more than £25,000 £27,500 £27,079
10% offered a salary of more than £52,500 £61,215 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North East region.

Service Management Salary Trend in the North East

Service Management
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Management across the North East region over the 3 months to 28 February 2017.

Service Management Salary Histogram in the North East

Service Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North East region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +6 9 £47,500 +18.75% 4
Durham -2 4 £47,500 -13.63% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 28 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Management.

1 20 (66.67%) ITIL
2 13 (43.33%) Service Delivery
2 13 (43.33%) ITIL V3
3 12 (40.00%) Degree
4 11 (36.67%) Microsoft
5 8 (26.67%) Windows
5 8 (26.67%) Oracle
6 7 (23.33%) Change Management
6 7 (23.33%) Portfolio Management
6 7 (23.33%) Continuous Improvement
6 7 (23.33%) TOGAF
6 7 (23.33%) Enterprise Architecture
6 7 (23.33%) People Management
7 6 (20.00%) ITSM
8 5 (16.67%) Firewall
8 5 (16.67%) Business Analysis
9 4 (13.33%) Incident Management
9 4 (13.33%) Information Security
9 4 (13.33%) Problem Management
9 4 (13.33%) Stakeholder Management
9 4 (13.33%) MS Office
9 4 (13.33%) PRINCE2
9 4 (13.33%) MCSA
9 4 (13.33%) MS Exchange
9 4 (13.33%) Microsoft Certification
9 4 (13.33%) Windows Server
9 4 (13.33%) Exchange Server 2010
10 3 (10.00%) Contingency Planning
10 3 (10.00%) SANS
10 3 (10.00%) Security Operations

Service Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (13.33%) Exchange Server 2010
1 4 (13.33%) MS Exchange
2 2 (6.67%) WebSphere
Applications
1 4 (13.33%) MS Office
2 3 (10.00%) MS Excel
3 2 (6.67%) MS PowerPoint
Cloud Services
1 2 (6.67%) IaaS
1 2 (6.67%) PaaS
1 2 (6.67%) SaaS
Communications & Networking
1 5 (16.67%) Firewall
2 2 (6.67%) SAN
2 2 (6.67%) VPN
2 2 (6.67%) Wi-Fi
3 1 (3.33%) DHCP
3 1 (3.33%) VLAN
Database & Business Intelligence
1 1 (3.33%) Crystal Reports
1 1 (3.33%) Oracle Database
1 1 (3.33%) Oracle Reports
1 1 (3.33%) SQLPlus
General
1 2 (6.67%) Manufacturing
2 1 (3.33%) Banking
2 1 (3.33%) Finance
Job Titles
1 7 (23.33%) Architect
1 7 (23.33%) Solutions Architect
2 5 (16.67%) Analyst
3 3 (10.00%) Infrastructure Specialist
3 3 (10.00%) Security Analyst
3 3 (10.00%) Senior Manager
3 3 (10.00%) Support Engineer
4 2 (6.67%) 2nd Line Support Engineer
4 2 (6.67%) Business Manager
4 2 (6.67%) Cisco Analyst
4 2 (6.67%) Cisco Security Analyst
4 2 (6.67%) Delivery Manager
4 2 (6.67%) ITIL Manager
4 2 (6.67%) ITIL Service Manager
4 2 (6.67%) Operations Engineer
4 2 (6.67%) Relationships Manager
4 2 (6.67%) Senior Programme Manager
4 2 (6.67%) Senior Project Manager
4 2 (6.67%) Service Manager
4 2 (6.67%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (3.33%) COM
1 1 (3.33%) XML
Miscellaneous
1 3 (10.00%) Computer Science
1 3 (10.00%) Data Centre
2 2 (6.67%) Analytical Skills
2 2 (6.67%) Driving Licence
2 2 (6.67%) EMC VNX
2 2 (6.67%) Management Information System
2 2 (6.67%) Tandem
3 1 (3.33%) PACS
Operating Systems
1 8 (26.67%) Windows
2 4 (13.33%) Windows Server
3 3 (10.00%) Windows XP
4 2 (6.67%) AIX
4 2 (6.67%) Linux
4 2 (6.67%) Unix
4 2 (6.67%) Windows 2000
4 2 (6.67%) Windows Server 2012
5 1 (3.33%) Windows 7
5 1 (3.33%) Windows Vista
Processes & Methodologies
1 20 (66.67%) ITIL
2 13 (43.33%) ITIL V3
2 13 (43.33%) Service Delivery
3 7 (23.33%) Change Management
3 7 (23.33%) Continuous Improvement
3 7 (23.33%) Enterprise Architecture
3 7 (23.33%) People Management
3 7 (23.33%) Portfolio Management
3 7 (23.33%) TOGAF
4 6 (20.00%) ITSM
5 5 (16.67%) Business Analysis
6 4 (13.33%) Incident Management
6 4 (13.33%) Information Security
6 4 (13.33%) PRINCE2
6 4 (13.33%) Problem Management
6 4 (13.33%) Stakeholder Management
7 3 (10.00%) Change Control
7 3 (10.00%) Mathematics
7 3 (10.00%) Risk Management
7 3 (10.00%) Security Operations
Programming Languages
1 1 (3.33%) PL/SQL
1 1 (3.33%) SQL
Qualifications
1 12 (40.00%) Degree
2 4 (13.33%) MCSA
2 4 (13.33%) Microsoft Certification
3 3 (10.00%) CEH
3 3 (10.00%) CISA
3 3 (10.00%) CISM
3 3 (10.00%) CISSP
3 3 (10.00%) ITIL Certification
3 3 (10.00%) SANS
3 3 (10.00%) SSCP
4 1 (3.33%) CCNA
4 1 (3.33%) Cisco Certification
4 1 (3.33%) HND
4 1 (3.33%) Network+ Certification
4 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 2 (6.67%) QA
1 2 (6.67%) SLA
2 1 (3.33%) DICOM
2 1 (3.33%) HL7
2 1 (3.33%) ISO 9000
System Software
1 3 (10.00%) Active Directory
1 3 (10.00%) VMware Infrastructure
Systems Management
1 2 (6.67%) EMC NetWorker
2 1 (3.33%) Data Guard
Vendors
1 11 (36.67%) Microsoft
2 8 (26.67%) Oracle
3 3 (10.00%) ArcSight
3 3 (10.00%) Cisco
3 3 (10.00%) EMC
3 3 (10.00%) Forcepoint
3 3 (10.00%) Intel Security
3 3 (10.00%) Qualys
3 3 (10.00%) Tripwire
3 3 (10.00%) VMware
4 2 (6.67%) SAP
5 1 (3.33%) Dell
5 1 (3.33%) Tableau
Durham, County Durham
Solutions Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
Newcastle upon Tyne
Nigel Frank International
Salary: £3500 - £35000 per annum
Posted: 13 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 26 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 26 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Posted: 18 days ago