Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for Service Management skills within the North East region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 August 2008 with a comparison to the same period last year.

LinkService Management
Location
3 months to
20 Aug 2008
Same period last year
Rank7672
Rank change on same period last yearDown-4
Matching permanent IT job ads920
As % of all UK permanent IT job ads sampled0.005 %0.008 %
As % of the category below1.280 %2.457 %
Salaries quoted718
Average minimum salary£25,714£37,667
Average salary£28,536£39,917
% change on same period last year-28.51 %
Average maximum salary£31,357£42,167
UK excluding London average salary£43,545£45,476
% change on same period last year-4.24 %
North East IT Job Market, Processes & MethodologiesProcesses & Methodologies
North East
Matching permanent IT job ads703814
As % of all UK permanent IT job ads sampled0.378 %0.339 %
Salaries quoted550653
Average minimum salary£34,570£34,661
Average salary£38,583£37,713
% change on same period last year+2.30 %
Average maximum salary£42,596£40,765
UK excluding London average salary£42,487£44,463
% change on same period last year-4.44 %
Service Management EnglandService Management
England

Service Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Management across the North East region as a proportion of the total demand within the Processes & Methodologies category.

North East Service Management Demand Trend

Service Management
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North East region.

North East Service Management Salary Trend

Service Management
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Management across the North East region over the 3 months to 20 August 2008.

North East Service Management Salary Histogram

Service Management
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the North East region over the 3 months to 20 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Tyne and WearUp+19£28,536-24.13 %
Service Management EnglandService Management
England

Service Management
Top 30 Related IT Skills

For the 6 months to 20 August 2008, IT jobs across the North East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

117 (65.38 %)ITIL
212 (46.15 %)Degree
311 (42.31 %)Windows
311 (42.31 %)Windows Server 2003
47 (26.92 %)Active Directory
56 (23.08 %)Microsoft
65 (19.23 %)Windows Vista
65 (19.23 %)Microsoft Certification
65 (19.23 %)TCP/IP
65 (19.23 %)Windows XP
65 (19.23 %)MCP
65 (19.23 %)CA
65 (19.23 %)Firewall
65 (19.23 %)ITSM
65 (19.23 %)Finance
74 (15.38 %)Health
74 (15.38 %)Manufacturing
74 (15.38 %)Project Management
83 (11.54 %)Business Analysis
83 (11.54 %)Change Management
83 (11.54 %)OpenView Configuration Management
83 (11.54 %)Validation
83 (11.54 %)HND
83 (11.54 %)PRINCE2
83 (11.54 %)ISEB
92 (7.692 %)DNS
92 (7.692 %)DHCP
92 (7.692 %)SNMP
92 (7.692 %)Novadigm
92 (7.692 %)Security Cleared

Service Management
Top Related IT Skills by Category

For the 6 months to 20 August 2008, IT jobs across the North East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

North East IT Job Market, Communications & NetworkingCommunications & Networking
15 (19.23 %)TCP/IP
15 (19.23 %)Firewall
22 (7.692 %)DNS
22 (7.692 %)DHCP
22 (7.692 %)SNMP
31 (3.846 %)IPCC
North East IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (3.846 %)SQL Server
11 (3.846 %)SQL Server 2000
11 (3.846 %)SQL Server 2005
North East IT Job Market, GeneralGeneral
15 (19.23 %)Finance
24 (15.38 %)Health
24 (15.38 %)Manufacturing
North East IT Job Market, Job TitlesJob Titles
18 (30.77 %)Analyst
18 (30.77 %)Service Manager
25 (19.23 %)Support Analyst
25 (19.23 %)Helpdesk Analyst
25 (19.23 %)1st Line Support
25 (19.23 %)Helpdesk Support
25 (19.23 %)Helpdesk Support Analyst
34 (15.38 %)Infrastructure Engineer
43 (11.54 %)Service Desk Manager
43 (11.54 %)ITIL Manager
43 (11.54 %)Customer Services Manager
43 (11.54 %)ITIL Service Manager
43 (11.54 %)Business Analyst
51 (3.846 %)Project Officer
51 (3.846 %)Active Directory Specialist
51 (3.846 %)Server Specialist
51 (3.846 %)Infrastructure Specialist
51 (3.846 %)Delivery Manager
51 (3.846 %)Services Delivery Manager
51 (3.846 %)Systems Manager
North East IT Job Market, Operating SystemsOperating Systems
111 (42.31 %)Windows
111 (42.31 %)Windows Server 2003
25 (19.23 %)Windows Vista
25 (19.23 %)Windows XP
North East IT Job Market, Processes & MethodologiesProcesses & Methodologies
117 (65.38 %)ITIL
25 (19.23 %)ITSM
34 (15.38 %)Project Management
43 (11.54 %)PRINCE2
43 (11.54 %)Validation
43 (11.54 %)Business Analysis
43 (11.54 %)Change Management
52 (7.692 %)Security Cleared
52 (7.692 %)Service Delivery
61 (3.846 %)SC Cleared
North East IT Job Market, Programming LanguagesProgramming Languages
11 (3.846 %)C
11 (3.846 %)SQL
11 (3.846 %)Shell Script
North East IT Job Market, QualificationsQualifications
112 (46.15 %)Degree
25 (19.23 %)Microsoft Certification
25 (19.23 %)MCP
33 (11.54 %)HND
33 (11.54 %)ISEB
North East IT Job Market, System SoftwareSystem Software
17 (26.92 %)Active Directory
North East IT Job Market, Systems ManagementSystems Management
13 (11.54 %)OpenView Configuration Management
North East IT Job Market, VendorsVendors
16 (23.08 %)Microsoft
25 (19.23 %)CA
32 (7.692 %)Novadigm
41 (3.846 %)Genesys