The table below looks at the statistics for Service Management skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 2 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Service Management
Rank 62 80 72
Rank change year-on-year
+18 -8
Permanent jobs citing Service Management 19 6 6
As % of all permanent IT jobs located in the North East 2.57% 0.76% 0.80%
As % of the Processes & Methodologies category 2.92% 0.93% 1.01%
Number of salaries quoted 13 1 2
Median salary £40,000 £55,000 £27,000
Median salary % change year-on-year
-27.27% +103.70%
90% offered a salary of more than £19,500 £55,000 £25,800
10% offered a salary of more than £55,000 £55,000 £28,200
UK excluding London median salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
650 644 595
As % of all permanent IT jobs located in the North East 87.84% 81.73% 79.23%
Number of salaries quoted 564 530 502
Median salary £40,000 £37,500 £35,232
Median salary % change year-on-year
+6.66% +6.43%
90% offered a salary of more than £27,500 £28,500 £26,500
10% offered a salary of more than £67,500 £47,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North East region.

Service Management Salary Trend in the North East

Service Management
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Management across the North East region over the 3 months to 2 May 2016.

Service Management Salary Histogram in the North East

Service Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North East region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +10 14 £40,000 -27.27% 4
Durham - 4 £55,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 2 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Management.

1 28 (100.00%) ITIL
2 15 (53.57%) Windows
3 13 (46.43%) Public Cloud
4 10 (35.71%) VMware
4 10 (35.71%) Incident Management
4 10 (35.71%) SLA
4 10 (35.71%) Microsoft
5 9 (32.14%) Nagios
5 9 (32.14%) SQL
5 9 (32.14%) MySQL
5 9 (32.14%) SQL Server
5 9 (32.14%) Xen
5 9 (32.14%) PostgreSQL
5 9 (32.14%) SaltStack
5 9 (32.14%) Vagrant
5 9 (32.14%) Opscode Chef
5 9 (32.14%) Ansible
5 9 (32.14%) Amazon AWS
5 9 (32.14%) OpenStack
5 9 (32.14%) Rackspace
5 9 (32.14%) CentOS
5 9 (32.14%) Red Hat Enterprise Linux
5 9 (32.14%) VMware Infrastructure
5 9 (32.14%) ZABBIX
5 9 (32.14%) OpenNMS
5 9 (32.14%) Zenoss
5 9 (32.14%) Puppet
5 9 (32.14%) VirtualBox
5 9 (32.14%) Windows Server
6 8 (28.57%) ITSM

Service Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (32.14%) OpenStack
2 3 (10.71%) Apache
2 3 (10.71%) Tomcat
Applications
1 4 (14.29%) MS Excel
Cloud Services
1 9 (32.14%) Amazon AWS
2 6 (21.43%) DigitalOcean
2 6 (21.43%) Linode
3 3 (10.71%) GitHub
3 3 (10.71%) Microsoft Azure
Database & Business Intelligence
1 9 (32.14%) MySQL
1 9 (32.14%) PostgreSQL
1 9 (32.14%) SQL Server
2 3 (10.71%) DataStage
2 3 (10.71%) IBM InfoSphere
Development Applications
1 9 (32.14%) Vagrant
2 3 (10.71%) Git (software)
2 3 (10.71%) GitLab
2 3 (10.71%) Subversion
General
1 7 (25.00%) Banking
2 4 (14.29%) Finance
3 3 (10.71%) Retail
Job Titles
1 13 (46.43%) Operations Manager
2 11 (39.29%) Systems Manager
3 9 (32.14%) Service Manager
4 7 (25.00%) Analyst
5 5 (17.86%) IT Manager
5 5 (17.86%) IT Services Manager
5 5 (17.86%) Service Analyst
5 5 (17.86%) Service Desk Analyst
6 4 (14.29%) Applications Manager
7 3 (10.71%) Help Desk Analyst
7 3 (10.71%) ITIL Manager
7 3 (10.71%) ITIL Service Analyst
7 3 (10.71%) ITIL Service Desk Analyst
7 3 (10.71%) ITIL Service Manager
7 3 (10.71%) Service Management Manager
8 2 (7.14%) Delivery Manager
8 2 (7.14%) Service Desk Support
8 2 (7.14%) Service Desk Support Analyst
8 2 (7.14%) Service Operations Manager
8 2 (7.14%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (25.00%) Ruby on Rails
2 3 (10.71%) ActiveMQ
2 3 (10.71%) LAMP
2 3 (10.71%) LAPP Stack
Miscellaneous
1 13 (46.43%) Public Cloud
2 3 (10.71%) Analytical Skills
2 3 (10.71%) Management Information System
Operating Systems
1 15 (53.57%) Windows
2 9 (32.14%) CentOS
2 9 (32.14%) Red Hat Enterprise Linux
2 9 (32.14%) Windows Server
3 6 (21.43%) Windows 7
3 6 (21.43%) Windows XP
4 3 (10.71%) Linux
4 3 (10.71%) Unix
Processes & Methodologies
1 28 (100.00%) ITIL
2 10 (35.71%) Incident Management
3 8 (28.57%) ITSM
4 6 (21.43%) Capacity Management
4 6 (21.43%) Change Management
4 6 (21.43%) Operations Management
4 6 (21.43%) Problem Management
4 6 (21.43%) Project Management
4 6 (21.43%) Risk Management
4 6 (21.43%) Service Delivery
5 4 (14.29%) Agile Software Development
5 4 (14.29%) DevOps
5 4 (14.29%) ETL
6 3 (10.71%) Analytics
6 3 (10.71%) Information Security
7 2 (7.14%) Continuous Improvement
8 1 (3.57%) Change Control
8 1 (3.57%) Workflow
Programming Languages
1 9 (32.14%) SQL
2 7 (25.00%) Java
2 7 (25.00%) PHP
2 7 (25.00%) Ruby
3 3 (10.71%) Jython
3 3 (10.71%) Python
Qualifications
1 2 (7.14%) Degree
Quality Assurance & Compliance
1 10 (35.71%) SLA
2 2 (7.14%) ISO 9000
System Software
1 9 (32.14%) VirtualBox
1 9 (32.14%) VMware Infrastructure
1 9 (32.14%) Xen
2 3 (10.71%) Active Directory
Systems Management
1 9 (32.14%) Ansible
1 9 (32.14%) Nagios
1 9 (32.14%) OpenNMS
1 9 (32.14%) Opscode Chef
1 9 (32.14%) Puppet
1 9 (32.14%) ZABBIX
1 9 (32.14%) Zenoss
2 1 (3.57%) HP Quality Center
Vendors
1 10 (35.71%) Microsoft
1 10 (35.71%) VMware
2 9 (32.14%) Rackspace
2 9 (32.14%) SaltStack
3 6 (21.43%) Google
4 4 (14.29%) HP
5 3 (10.71%) Cisco
5 3 (10.71%) Dell
5 3 (10.71%) IBM
6 2 (7.14%) Remedy
7 1 (3.57%) SAP
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: Up to £50,000 per annum
Posted: 4 days ago
Wallsend, Tyne and Wear
Hainton Recruitment
Salary: £34000 - £37000 per annum + Generous Benefits
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Insure The Box
Salary: Competitive
Posted: 11 days ago
North East
Hewlett Packard Enterprise
Posted: 21 days ago