The table below looks at the statistics for Service Management skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 31 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 55 46 57
Rank change year-on-year
-9 +11
Permanent jobs citing Service Management 26 40 20
As % of all permanent IT jobs located in the North East 3.27% 5.15% 2.41%
As % of the Processes & Methodologies category 3.86% 5.94% 3.03%
Number of salaries quoted 21 13 14
Median salary £41,500 £51,459 £37,500
Median salary % change year-on-year
-19.35% +37.22%
90% offered a salary of more than £31,000 £30,701 £31,450
10% offered a salary of more than £52,500 £65,193 £85,850
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
674 673 661
As % of all permanent IT jobs located in the North East 84.89% 86.73% 79.54%
Number of salaries quoted 591 566 470
Median salary £40,000 £40,000 £37,000
Median salary % change year-on-year
- +8.10%
90% offered a salary of more than £30,000 £30,000 £25,000
10% offered a salary of more than £60,225 £60,150 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the North East

Service Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the North East region.

Service Management Salary Trend in the North East

Service Management
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Management across the North East region over the 3 months to 31 August 2016.

Service Management Salary Histogram in the North East

Service Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the North East region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -13 23 £41,500 -6.63% 6
Durham +12 3 £42,500 +13.33%
Service Management
England

Service Management
Top 30 Related IT Skills in the North East

For the 6 months to 31 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Management.

1 28 (75.68%) ITIL
2 17 (45.95%) Microsoft
3 14 (37.84%) Windows
3 14 (37.84%) Linux
4 13 (35.14%) SQL
5 10 (27.03%) Cisco
5 10 (27.03%) Project Management
5 10 (27.03%) Change Management
5 10 (27.03%) VMware
5 10 (27.03%) VMware Infrastructure
5 10 (27.03%) Windows Server
6 9 (24.32%) Driving Licence
6 9 (24.32%) Windows Server 2003
6 9 (24.32%) Nagios
7 8 (21.62%) Active Directory
8 7 (18.92%) Citrix
8 7 (18.92%) Solaris
8 7 (18.92%) TCP/IP
8 7 (18.92%) Java
8 7 (18.92%) Juniper
8 7 (18.92%) VMware ESX
8 7 (18.92%) SCCM
8 7 (18.92%) SCOM
8 7 (18.92%) Veeam
8 7 (18.92%) vSphere
8 7 (18.92%) Skype for Business
8 7 (18.92%) Office 365
8 7 (18.92%) Public Cloud
9 6 (16.22%) Skype
9 6 (16.22%) OpenStack

Service Management
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (18.92%) Skype for Business
2 6 (16.22%) Exchange Server 2007
2 6 (16.22%) Exchange Server 2013
2 6 (16.22%) IIS
2 6 (16.22%) MS Exchange
2 6 (16.22%) OpenStack
2 6 (16.22%) SharePoint
Applications
1 3 (8.11%) MS Office
2 1 (2.70%) MS Excel
Business Applications
1 2 (5.41%) Dynamics CRM
2 1 (2.70%) Oracle 11i
2 1 (2.70%) Oracle EBS R12
2 1 (2.70%) Oracle ERP
Cloud Services
1 7 (18.92%) Office 365
2 3 (8.11%) Amazon AWS
2 3 (8.11%) DigitalOcean
2 3 (8.11%) Linode
Communications & Networking
1 7 (18.92%) TCP/IP
2 6 (16.22%) Skype
3 4 (10.81%) Firewall
3 4 (10.81%) LAN
3 4 (10.81%) VPN
3 4 (10.81%) WAN
4 1 (2.70%) Network Security
Database & Business Intelligence
1 3 (8.11%) MySQL
1 3 (8.11%) PostgreSQL
1 3 (8.11%) SQL Server
2 1 (2.70%) BusinessObjects
2 1 (2.70%) Oracle BI EE
2 1 (2.70%) Oracle ODI
Development Applications
1 3 (8.11%) Vagrant
General
1 4 (10.81%) Banking
2 1 (2.70%) Billing
2 1 (2.70%) Finance
Job Titles
1 7 (18.92%) Consultant
1 7 (18.92%) Operations Manager
1 7 (18.92%) Systems Manager
2 6 (16.22%) Analyst
2 6 (16.22%) IT Consultant
2 6 (16.22%) Senior Consultant
3 5 (13.51%) Infrastructure Consultant
3 5 (13.51%) Senior Infrastructure Consultant
3 5 (13.51%) Senior IT Consultant
4 4 (10.81%) Architect
4 4 (10.81%) Unix Engineer
5 3 (8.11%) Monitoring Engineer
5 3 (8.11%) Security Analyst
5 3 (8.11%) Systems Engineer
5 3 (8.11%) Systems Monitoring Engineer
6 2 (5.41%) Applications Architect
6 2 (5.41%) Solutions Architect
7 1 (2.70%) IT Manager
7 1 (2.70%) IT Security Consultant
7 1 (2.70%) Security Consultant
Libraries, Frameworks & Software Standards
1 3 (8.11%) Regular Expression
1 3 (8.11%) Ruby on Rails
Miscellaneous
1 9 (24.32%) Driving Licence
2 7 (18.92%) Public Cloud
3 3 (8.11%) Computer Science
3 3 (8.11%) Mathematics
4 2 (5.41%) Analytical Skills
4 2 (5.41%) Data Centre
5 1 (2.70%) Data Integration
Operating Systems
1 14 (37.84%) Linux
1 14 (37.84%) Windows
2 10 (27.03%) Windows Server
3 9 (24.32%) Windows Server 2003
4 7 (18.92%) Solaris
5 6 (16.22%) Red Hat Enterprise Linux
5 6 (16.22%) Windows Server 2012
6 4 (10.81%) Unix
6 4 (10.81%) Windows XP
7 3 (8.11%) AIX
7 3 (8.11%) CentOS
7 3 (8.11%) HPUX
7 3 (8.11%) Windows Server 2008
8 1 (2.70%) Windows 7
Processes & Methodologies
1 28 (75.68%) ITIL
2 10 (27.03%) Change Management
2 10 (27.03%) Project Management
3 6 (16.22%) CRM
3 6 (16.22%) Risk Management
3 6 (16.22%) Service Delivery
4 5 (13.51%) Incident Management
5 4 (10.81%) Agile Software Development
5 4 (10.81%) DevOps
5 4 (10.81%) Information Security
5 4 (10.81%) Line Management
5 4 (10.81%) TOGAF
6 3 (8.11%) Capacity Management
6 3 (8.11%) Change Control
6 3 (8.11%) Contingency Planning
6 3 (8.11%) Operations Management
7 2 (5.41%) ITIL V3
7 2 (5.41%) ITSM
7 2 (5.41%) Security Operations
8 1 (2.70%) Compliance Audit
Programming Languages
1 13 (35.14%) SQL
2 7 (18.92%) Java
3 3 (8.11%) Bourne shell
3 3 (8.11%) Korn
3 3 (8.11%) Perl
3 3 (8.11%) PHP
3 3 (8.11%) PowerShell
3 3 (8.11%) Ruby
3 3 (8.11%) VBScript
Qualifications
1 5 (13.51%) Degree
2 4 (10.81%) CISA
2 4 (10.81%) CISM
2 4 (10.81%) CISSP
3 3 (8.11%) CEH
3 3 (8.11%) SANS
3 3 (8.11%) SSCP
4 1 (2.70%) ITIL Certification
4 1 (2.70%) SC Cleared
4 1 (2.70%) Security Cleared
Quality Assurance & Compliance
1 4 (10.81%) SLA
2 1 (2.70%) ISO/IEC 27001
System Software
1 10 (27.03%) VMware Infrastructure
2 8 (21.62%) Active Directory
3 7 (18.92%) VMware ESX
3 7 (18.92%) vSphere
4 3 (8.11%) VirtualBox
4 3 (8.11%) Xen
Systems Management
1 9 (24.32%) Nagios
2 7 (18.92%) SCCM
2 7 (18.92%) SCOM
3 3 (8.11%) Ansible
3 3 (8.11%) OpenNMS
3 3 (8.11%) Opscode Chef
3 3 (8.11%) Puppet
3 3 (8.11%) ZABBIX
3 3 (8.11%) Zenoss
Vendors
1 17 (45.95%) Microsoft
2 10 (27.03%) Cisco
2 10 (27.03%) VMware
3 7 (18.92%) Citrix
3 7 (18.92%) Juniper
3 7 (18.92%) Veeam
4 5 (13.51%) Oracle
5 3 (8.11%) ArcSight
5 3 (8.11%) Forcepoint
5 3 (8.11%) Google
5 3 (8.11%) Intel Security
5 3 (8.11%) Qualys
5 3 (8.11%) Rackspace
5 3 (8.11%) Red Hat
5 3 (8.11%) SaltStack
5 3 (8.11%) Tripwire
6 2 (5.41%) Remedy
7 1 (2.70%) HP
7 1 (2.70%) Hyperion
7 1 (2.70%) Informatica
Newcastle Upon Tyne, Tyne and Wear
Insure The Box
Salary: Competitive
Posted: 13 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: + Competitive Benefits
Posted: 21 days ago