Support Engineer Jobs in the North of England

Support Engineer
England > North of England

The median Support Engineer salary in the North of England is £30,000 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 111 158 201
Rank change year-on-year +47 +43 -52
Permanent jobs requiring a Support Engineer 402 388 311
As % of all permanent jobs advertised in the North of England 2.30% 2.25% 1.72%
As % of the Job Titles category 2.42% 2.52% 1.79%
Number of salaries quoted 353 218 260
10th Percentile £22,750 £25,000 £21,250
25th Percentile £25,750 £26,250 £24,500
Median annual salary (50th Percentile) £30,000 £31,153 £28,500
Median % change year-on-year -3.70% +9.31% -5.00%
75th Percentile £35,000 £38,750 £35,000
90th Percentile £45,000 £47,500 £45,000
England median annual salary £32,500 £33,500 £33,000
% change year-on-year -2.99% +1.52% -2.94%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,599 15,406 17,329
% of permanent jobs with a recognized job title 94.93% 89.33% 96.10%
Number of salaries quoted 12,835 8,145 11,008
10th Percentile £27,250 £30,500 £27,875
25th Percentile £36,250 £39,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £78,750 £81,250 £80,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in the North of England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Support Engineer in the North of England

Support Engineer
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Support Engineer in the North of England.

Salary trend for Support Engineer in the North of England

Support Engineer
Salary Histogram in the North of England

Salary distribution for jobs citing Support Engineer in the North of England over the 6 months to 8 May 2024.

Salary histogram for Support Engineer in the North of England

Support Engineer
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North of England region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +77 173 £32,500 +5.69% 30
North West +2 172 £28,000 -8.77% 74
North East +33 57 £32,500 -5.80% 9
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 8 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Support Engineer in the job title.

1 201 (50.00%) Windows
2 175 (43.53%) Microsoft
3 171 (42.54%) Active Directory
4 151 (37.56%) Social Skills
5 149 (37.06%) Microsoft 365
6 114 (28.36%) Azure
7 96 (23.88%) Windows Server
8 93 (23.13%) Customer Service
9 91 (22.64%) Problem-Solving
10 88 (21.89%) ITIL
11 67 (16.67%) Hyper-V
12 65 (16.17%) VMware
13 63 (15.67%) Microsoft Office
14 60 (14.93%) Windows 10
15 57 (14.18%) SQL Server
16 51 (12.69%) Microsoft Certification
16 51 (12.69%) Driving Licence
17 50 (12.44%) Firewall
17 50 (12.44%) Finance
18 48 (11.94%) SQL
19 43 (10.70%) VoIP
20 42 (10.45%) Organisational Skills
21 39 (9.70%) Cisco
22 37 (9.20%) Microsoft Exchange
22 37 (9.20%) Linux
22 37 (9.20%) SAN
23 34 (8.46%) VMware Infrastructure
23 34 (8.46%) Manufacturing
23 34 (8.46%) Microsoft Intune
24 33 (8.21%) Analytical Skills

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (9.20%) Microsoft Exchange
2 30 (7.46%) SharePoint
3 6 (1.49%) Apache
4 2 (0.50%) Blackberry Enterprise Server
5 1 (0.25%) Site Server
5 1 (0.25%) WordPress
Applications
1 63 (15.67%) Microsoft Office
2 4 (1.00%) Microsoft Excel
3 3 (0.75%) Spreadsheet
Cloud Services
1 149 (37.06%) Microsoft 365
2 114 (28.36%) Azure
3 30 (7.46%) Entra ID
4 17 (4.23%) OneDrive
5 14 (3.48%) AWS
5 14 (3.48%) GCP
6 11 (2.74%) OpenShift
7 7 (1.74%) Google Workspace
8 5 (1.24%) Cloud Computing
9 4 (1.00%) Azure Logic Apps
9 4 (1.00%) Dynamics 365
9 4 (1.00%) Power Automate
9 4 (1.00%) Power Platform
9 4 (1.00%) PowerApps
10 3 (0.75%) Amazon CloudWatch
10 3 (0.75%) Amazon SQS
11 2 (0.50%) Amazon EC2
11 2 (0.50%) Mimecast
12 1 (0.25%) Azure Stack
12 1 (0.25%) IaaS
Communications & Networking
1 50 (12.44%) Firewall
2 43 (10.70%) VoIP
3 37 (9.20%) SAN
4 28 (6.97%) Wi-Fi
5 24 (5.97%) LAN
6 23 (5.72%) DNS
6 23 (5.72%) WAN
7 19 (4.73%) TCP/IP
8 18 (4.48%) Wireless
9 17 (4.23%) DHCP
9 17 (4.23%) VPN
10 15 (3.73%) VLAN
11 13 (3.23%) Internet
12 12 (2.99%) Ethernet
13 9 (2.24%) NAS
13 9 (2.24%) Network Security
13 9 (2.24%) Remote Desktop
14 8 (1.99%) Multicast
15 5 (1.24%) MPLS
15 5 (1.24%) OSPF
Database & Business Intelligence
1 57 (14.18%) SQL Server
2 17 (4.23%) Amazon RDS
3 10 (2.49%) DB2
4 6 (1.49%) MongoDB
4 6 (1.49%) PostgreSQL
5 4 (1.00%) Azure SQL Database
5 4 (1.00%) Power BI
6 1 (0.25%) MySQL
6 1 (0.25%) Relational Database
Development Applications
1 11 (2.74%) IBM UrbanCode
2 3 (0.75%) Octopus Deploy
2 3 (0.75%) TeamCity
3 2 (0.50%) HP UFT
3 2 (0.50%) JIRA
3 2 (0.50%) JMeter
3 2 (0.50%) LoadRunner
3 2 (0.50%) MSTest
3 2 (0.50%) Selenium
3 2 (0.50%) Team Foundation Server
General
1 151 (37.56%) Social Skills
2 50 (12.44%) Finance
3 42 (10.45%) Organisational Skills
4 34 (8.46%) Manufacturing
5 33 (8.21%) Analytical Skills
6 25 (6.22%) Retail
7 11 (2.74%) Banking
7 11 (2.74%) Presentation Skills
7 11 (2.74%) Public Sector
8 10 (2.49%) Telecoms
9 7 (1.74%) Documentation Skills
10 5 (1.24%) Advertising
11 4 (1.00%) Marketing
12 3 (0.75%) Automotive
12 3 (0.75%) Electronics
12 3 (0.75%) Law
13 2 (0.50%) Back Office
13 2 (0.50%) Billing
13 2 (0.50%) Games
13 2 (0.50%) Military
Libraries, Frameworks & Software Standards
1 12 (2.99%) .NET
2 7 (1.74%) Web Services
3 6 (1.49%) REST
3 6 (1.49%) SOAP
4 4 (1.00%) .NET Framework
5 3 (0.75%) RabbitMQ
6 2 (0.50%) LAPP Stack
7 1 (0.25%) EDI
7 1 (0.25%) ISPF
Miscellaneous
1 51 (12.69%) Driving Licence
2 31 (7.71%) Enterprise Storage
3 21 (5.22%) Fat Client
3 21 (5.22%) Thin Client
4 13 (3.23%) Public Cloud
5 10 (2.49%) Data Centre
5 10 (2.49%) EPoS
6 9 (2.24%) Replication
7 7 (1.74%) Client/Server
7 7 (1.74%) Data Protection Act
7 7 (1.74%) Management Information System
8 6 (1.49%) Enterprise Software
9 5 (1.24%) Clustering
9 5 (1.24%) Onboarding
9 5 (1.24%) Self-Motivation
9 5 (1.24%) Video Conferencing
10 4 (1.00%) CCTV
11 3 (0.75%) iPhone
11 3 (0.75%) Wiki
12 2 (0.50%) Team-Oriented Environment
Operating Systems
1 201 (50.00%) Windows
2 96 (23.88%) Windows Server
3 60 (14.93%) Windows 10
4 37 (9.20%) Linux
5 21 (5.22%) Windows Server 2012
6 20 (4.98%) Windows Server 2019
7 19 (4.73%) Mac OS
8 16 (3.98%) Windows Server 2016
9 8 (1.99%) Windows 7
10 6 (1.49%) AIX
11 5 (1.24%) VyOS
11 5 (1.24%) Windows 8
12 4 (1.00%) Android
12 4 (1.00%) Apple iOS
12 4 (1.00%) Debian
13 3 (0.75%) CentOS
13 3 (0.75%) Red Hat Enterprise Linux
14 2 (0.50%) Ubuntu
14 2 (0.50%) VMS
14 2 (0.50%) Windows XP
Processes & Methodologies
1 93 (23.13%) Customer Service
2 91 (22.64%) Problem-Solving
3 88 (21.89%) ITIL
4 30 (7.46%) Agile
5 28 (6.97%) Incident Management
6 27 (6.72%) Continuous Improvement
7 22 (5.47%) Desktop Virtualisation
7 22 (5.47%) DevOps
8 21 (5.22%) Service Management
9 16 (3.98%) CRM
10 15 (3.73%) Customer Experience
11 14 (3.48%) Asset Management
11 14 (3.48%) Disaster Recovery
11 14 (3.48%) Mobile Device Management
11 14 (3.48%) Service Delivery
12 13 (3.23%) Project Management
12 13 (3.23%) Technical Leadership
13 12 (2.99%) Change Management
13 12 (2.99%) Coaching
13 12 (2.99%) Mentoring
Programming Languages
1 48 (11.94%) SQL
2 19 (4.73%) PowerShell
3 11 (2.74%) Groovy
4 10 (2.49%) C#
5 6 (1.49%) C
5 6 (1.49%) C++
5 6 (1.49%) Java
5 6 (1.49%) PHP
5 6 (1.49%) VB
6 5 (1.24%) VBA
7 4 (1.00%) T-SQL
7 4 (1.00%) VBScript
8 3 (0.75%) Python
9 1 (0.25%) Bash
9 1 (0.25%) CLIST
9 1 (0.25%) JavaScript
9 1 (0.25%) JCL
9 1 (0.25%) MATLAB
9 1 (0.25%) REXX
9 1 (0.25%) VB.NET
Qualifications
1 51 (12.69%) Microsoft Certification
2 33 (8.21%) Degree
3 23 (5.72%) Azure Certification
4 22 (5.47%) DBS Check
5 11 (2.74%) ITIL Certification
6 10 (2.49%) CCNA
6 10 (2.49%) Cisco Certification
6 10 (2.49%) Computer Science Degree
7 9 (2.24%) Security Cleared
8 7 (1.74%) HNC
9 6 (1.49%) A+ Certification
9 6 (1.49%) MCP
10 5 (1.24%) JNCIA
11 4 (1.00%) MCSA
12 2 (0.50%) ISTQB
12 2 (0.50%) SC Cleared
13 1 (0.25%) CCENT
13 1 (0.25%) DV Cleared
13 1 (0.25%) ITIL Foundation Certificate
13 1 (0.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 24 (5.97%) SLA
2 6 (1.49%) GDPR
3 1 (0.25%) ISO/IEC 27001
3 1 (0.25%) PCI DSS
System Software
1 171 (42.54%) Active Directory
2 67 (16.67%) Hyper-V
3 34 (8.46%) VMware Infrastructure
4 11 (2.74%) VMware ESXi
5 10 (2.49%) vSphere
6 6 (1.49%) Terminal Services
7 2 (0.50%) Virtual Desktop
8 1 (0.25%) Job Entry Subsystem
8 1 (0.25%) KVM
8 1 (0.25%) Microcode
8 1 (0.25%) Terminal Server
8 1 (0.25%) Time Sharing Option
8 1 (0.25%) Virtual Machines
8 1 (0.25%) VMware Server
8 1 (0.25%) VMware Workstation
8 1 (0.25%) XenApp
Systems Management
1 34 (8.46%) Microsoft Intune
2 29 (7.21%) SCCM
3 11 (2.74%) Ansible
3 11 (2.74%) Progress Chef
3 11 (2.74%) Terraform
4 8 (1.99%) Jamf Pro
5 6 (1.49%) SCOM
6 5 (1.24%) Autotask
6 5 (1.24%) Failover Clustering
6 5 (1.24%) Grafana
7 2 (0.50%) Prometheus
7 2 (0.50%) vCenter Server
8 1 (0.25%) SCVMM
Vendors
1 175 (43.53%) Microsoft
2 65 (16.17%) VMware
3 39 (9.70%) Cisco
4 22 (5.47%) IBM
5 18 (4.48%) Apple
5 18 (4.48%) Sophos
6 17 (4.23%) Google
7 16 (3.98%) Citrix
8 13 (3.23%) Dell
9 12 (2.99%) Veeam
10 9 (2.24%) ESET
10 9 (2.24%) HP
11 7 (1.74%) Datto
12 6 (1.49%) Fortinet
12 6 (1.49%) Juniper
12 6 (1.49%) Oracle
12 6 (1.49%) ServiceNow
12 6 (1.49%) SolarWinds
13 5 (1.24%) Kaseya
13 5 (1.24%) Ruckus Wireless