Service Delivery Jobs in the North of England

Service Delivery
England > North of England

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 96 137 79
Rank change year-on-year +41 -58 +57
Permanent jobs citing Service Delivery 441 443 700
As % of all permanent jobs advertised in the North of England 2.52% 2.57% 3.88%
As % of the Processes & Methodologies category 3.02% 2.65% 4.13%
Number of salaries quoted 277 251 485
10th Percentile £27,650 £25,004 £24,875
25th Percentile £35,924 £31,250 £30,000
Median annual salary (50th Percentile) £47,500 £48,500 £45,000
Median % change year-on-year -2.06% +7.78% -
75th Percentile £65,000 £65,313 £57,500
90th Percentile £75,000 £77,500 £72,500
England median annual salary £50,000 £52,500 £52,500
% change year-on-year -4.76% - +5.00%

All Process and Methodology Skills
North of England

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,594 16,713 16,929
As % of all permanent jobs advertised in the North of England 83.47% 96.90% 93.88%
Number of salaries quoted 11,200 7,953 10,696
10th Percentile £27,500 £31,250 £29,000
25th Percentile £37,000 £40,000 £38,386
Median annual salary (50th Percentile) £50,000 £55,000 £50,086
Median % change year-on-year -9.09% +9.81% +5.44%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £80,000 £82,500 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the North of England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Delivery in the North of England

Service Delivery
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Delivery in the North of England.

Salary trend for Service Delivery in the North of England

Service Delivery
Salary Histogram in the North of England

Salary distribution for jobs citing Service Delivery in the North of England over the 6 months to 8 May 2024.

Salary histogram for Service Delivery in the North of England

Service Delivery
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North of England region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +36 243 £50,000 +11.11% 89
Yorkshire +46 160 £47,500 -18.10% 46
North East +13 41 £38,066 +18.95% 13
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (2.95%) Microsoft Exchange
2 9 (2.04%) SharePoint
3 4 (0.91%) CMS
4 3 (0.68%) IIS
5 1 (0.23%) Confluence
Applications
1 25 (5.67%) Microsoft Office
2 23 (5.22%) Microsoft Excel
3 5 (1.13%) Microsoft PowerPoint
4 2 (0.45%) Spreadsheet
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Adobe Illustrator
5 1 (0.23%) Chatbot
5 1 (0.23%) InDesign
5 1 (0.23%) MS Visio
5 1 (0.23%) Photoshop
Business Applications
1 7 (1.59%) NEC Housing
2 4 (0.91%) SAP HCM
3 3 (0.68%) SAP ERP
3 3 (0.68%) SAP HR
4 2 (0.45%) Oracle EBS
4 2 (0.45%) Remedy ITSM
4 2 (0.45%) Workday HCM
5 1 (0.23%) Dynamics GP
5 1 (0.23%) Magento
5 1 (0.23%) Oracle SCM
5 1 (0.23%) Primavera
Cloud Services
1 40 (9.07%) Azure
2 28 (6.35%) Microsoft 365
3 22 (4.99%) Power Platform
4 16 (3.63%) AWS
5 15 (3.40%) SaaS
6 10 (2.27%) PowerApps
7 6 (1.36%) Amazon S3
7 6 (1.36%) IaaS
8 5 (1.13%) Power Automate
9 4 (0.91%) Amazon EC2
9 4 (0.91%) Azure DevOps
9 4 (0.91%) PaaS
10 3 (0.68%) Entra ID
11 2 (0.45%) Amazon ECS
11 2 (0.45%) AWS CloudFormation
11 2 (0.45%) AWS Fargate
11 2 (0.45%) AWS Lambda
11 2 (0.45%) CloudFront
11 2 (0.45%) Serverless
11 2 (0.45%) SuccessFactors
Communications & Networking
1 34 (7.71%) Firewall
2 25 (5.67%) WAN
3 22 (4.99%) LAN
4 18 (4.08%) Network Security
5 15 (3.40%) Wi-Fi
6 13 (2.95%) Internet
6 13 (2.95%) VPN
7 12 (2.72%) TCP/IP
8 11 (2.49%) VoIP
9 10 (2.27%) WLAN
10 7 (1.59%) DNS
10 7 (1.59%) SD-WAN
10 7 (1.59%) Wireless
11 6 (1.36%) DHCP
12 5 (1.13%) SAN
12 5 (1.13%) VLAN
13 4 (0.91%) NAS
13 4 (0.91%) SSL
13 4 (0.91%) Unified Communications
14 3 (0.68%) MPLS
Database & Business Intelligence
1 12 (2.72%) Power BI
1 12 (2.72%) SQL Server
2 6 (1.36%) Data Warehouse
3 3 (0.68%) MySQL
3 3 (0.68%) RDBMS
3 3 (0.68%) Relational Database
4 2 (0.45%) DynamoDB
4 2 (0.45%) GIS
4 2 (0.45%) Metadata
4 2 (0.45%) MongoDB
4 2 (0.45%) PostgreSQL
4 2 (0.45%) Redis
Development Applications
1 1 (0.23%) Git
1 1 (0.23%) GitLab
1 1 (0.23%) JIRA
General
1 186 (42.18%) Social Skills
2 111 (25.17%) Finance
3 49 (11.11%) Public Sector
4 43 (9.75%) Analytical Skills
5 28 (6.35%) Legal
6 23 (5.22%) Organisational Skills
7 20 (4.54%) Law
8 17 (3.85%) Inclusion and Diversity
8 17 (3.85%) Retail
9 16 (3.63%) Marketing
10 11 (2.49%) Local Government
11 7 (1.59%) Financial Institution
11 7 (1.59%) Police
12 6 (1.36%) Manufacturing
12 6 (1.36%) Telecoms
13 5 (1.13%) Aerospace
13 5 (1.13%) Banking
14 2 (0.45%) Games
14 2 (0.45%) Influencing Skills
14 2 (0.45%) Presentation Skills
Job Titles
1 79 (17.91%) Service Manager
2 57 (12.93%) Analyst
3 50 (11.34%) Service Delivery Manager
4 49 (11.11%) Delivery Manager
5 45 (10.20%) IT Manager
6 40 (9.07%) Lead
7 30 (6.80%) IT Support
8 29 (6.58%) Consultant
9 23 (5.22%) Head of IT
10 22 (4.99%) Senior
11 20 (4.54%) Applications Manager
12 19 (4.31%) IT Services Manager
13 17 (3.85%) Architect
14 16 (3.63%) Change Manager
14 16 (3.63%) Implementation Manager
14 16 (3.63%) Junior
14 16 (3.63%) Support Manager
15 15 (3.40%) Head of Design
15 15 (3.40%) IT Engineer
16 14 (3.17%) Head of Operations
Libraries, Frameworks & Software Standards
1 17 (3.85%) EDI
2 7 (1.59%) Flash
3 3 (0.68%) .NET
3 3 (0.68%) .NET Core
3 3 (0.68%) AngularJS
4 2 (0.45%) .NET Framework
4 2 (0.45%) ASP.NET
4 2 (0.45%) AWS CDK
4 2 (0.45%) Node.js
5 1 (0.23%) SAML
Miscellaneous
1 35 (7.94%) Self-Motivation
2 22 (4.99%) Driving Licence
3 18 (4.08%) Data Centre
4 15 (3.40%) Management Information System
5 12 (2.72%) Product Ownership
6 11 (2.49%) Fat Client
6 11 (2.49%) Thin Client
7 10 (2.27%) PMI
8 8 (1.81%) Public Cloud
9 7 (1.59%) Cloud Native
10 5 (1.13%) Low-Code
10 5 (1.13%) Onboarding
10 5 (1.13%) PropTech
10 5 (1.13%) Replication
10 5 (1.13%) Team-Oriented Environment
11 4 (0.91%) Renewable Energy
12 3 (0.68%) Clustering
12 3 (0.68%) Enterprise Software
12 3 (0.68%) Greenfield Project
12 3 (0.68%) Security Operations Centre
Operating Systems
1 45 (10.20%) Windows
2 16 (3.63%) Windows Server
3 13 (2.95%) Linux
4 10 (2.27%) Windows 10
5 4 (0.91%) Windows Server 2012
6 3 (0.68%) Unix
6 3 (0.68%) Windows Server 2008
7 2 (0.45%) Apple iOS
8 1 (0.23%) Android
8 1 (0.23%) Mac OS
8 1 (0.23%) Windows 7
8 1 (0.23%) Windows Server 2016
8 1 (0.23%) Windows Server 2019
Processes & Methodologies
1 163 (36.96%) ITIL
2 107 (24.26%) Service Management
3 96 (21.77%) Continuous Improvement
4 84 (19.05%) Problem-Solving
5 79 (17.91%) ITSM
6 77 (17.46%) Customer Service
7 74 (16.78%) Project Management
8 71 (16.10%) Change Management
9 66 (14.97%) Agile
10 53 (12.02%) Coaching
11 50 (11.34%) Actionable Insight
12 48 (10.88%) Stakeholder Management
13 45 (10.20%) Decision-Making
13 45 (10.20%) Mentoring
14 39 (8.84%) Service Design
15 37 (8.39%) Line Management
16 36 (8.16%) People Management
17 35 (7.94%) Roadmaps
18 34 (7.71%) Problem Management
19 31 (7.03%) Customer Experience
Programming Languages
1 24 (5.44%) SQL
2 11 (2.49%) PowerShell
3 8 (1.81%) Python
4 5 (1.13%) VB
5 3 (0.68%) Java
5 3 (0.68%) T-SQL
6 2 (0.45%) Bash
6 2 (0.45%) C#
Qualifications
1 60 (13.61%) Degree
2 39 (8.84%) Security Cleared
3 25 (5.67%) Computer Science Degree
4 23 (5.22%) CISSP
5 18 (4.08%) SC Cleared
6 16 (3.63%) PMI Certification
7 14 (3.17%) Cisco Certification
7 14 (3.17%) ITIL Certification
8 9 (2.04%) CCNA
9 8 (1.81%) Microsoft Certification
10 7 (1.59%) AWS Certification
11 6 (1.36%) AWS Certified Solutions Architect
11 6 (1.36%) MCSE
11 6 (1.36%) PMP
12 5 (1.13%) CCIE
13 4 (0.91%) ITIL Foundation Certificate
13 4 (0.91%) MCP
13 4 (0.91%) MCSA
14 3 (0.68%) DBS Check
14 3 (0.68%) Master's Degree
Quality Assurance & Compliance
1 36 (8.16%) SLA
2 16 (3.63%) GDPR
3 13 (2.95%) ISO/IEC 27001
4 11 (2.49%) Accessibility
4 11 (2.49%) QA
5 10 (2.27%) Cyber Essentials
6 5 (1.13%) Actionable Recommendations
6 5 (1.13%) Cyber Essentials PLUS
6 5 (1.13%) PMO
7 4 (0.91%) NIST
7 4 (0.91%) TickIT
8 3 (0.68%) ISO 9001
9 2 (0.45%) Disclosure Scotland
10 1 (0.23%) GRC
10 1 (0.23%) NEBOSH
10 1 (0.23%) PCI DSS
System Software
1 45 (10.20%) Active Directory
2 11 (2.49%) VMware Infrastructure
3 5 (1.13%) Hyper-V
4 4 (0.91%) vSphere
5 3 (0.68%) Docker
6 2 (0.45%) Firmware
6 2 (0.45%) VMware ESXi
7 1 (0.23%) DFS Replication
7 1 (0.23%) Virtual Machines
Systems Management
1 21 (4.76%) SCCM
2 12 (2.72%) Microsoft Intune
3 6 (1.36%) WSUS
4 5 (1.13%) Kubernetes
5 4 (0.91%) Terraform
6 3 (0.68%) Failover Clustering
7 2 (0.45%) CSIRT
7 2 (0.45%) Progress Chef
8 1 (0.23%) Ansible
8 1 (0.23%) EMC NetWorker
8 1 (0.23%) Nagios
8 1 (0.23%) Puppet
8 1 (0.23%) Salt
8 1 (0.23%) Single Sign-On
Vendors
1 93 (21.09%) Microsoft
2 31 (7.03%) VMware
3 21 (4.76%) ServiceNow
4 15 (3.40%) Salesforce
5 8 (1.81%) Cisco
6 7 (1.59%) NEC
6 7 (1.59%) Oracle
7 6 (1.36%) SAP
8 5 (1.13%) Adobe
8 5 (1.13%) Apple
8 5 (1.13%) Automation Anywhere
8 5 (1.13%) iManage
8 5 (1.13%) Meraki
9 4 (0.91%) Citrix
9 4 (0.91%) Computacenter
9 4 (0.91%) Remedy
9 4 (0.91%) Veeam
10 2 (0.45%) Dell
10 2 (0.45%) Liquidlogic
10 2 (0.45%) Nexthink