The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 125 137 128
Rank change year-on-year
+12 -9
Permanent jobs requiring a Support Engineer 148 109 130
As % of all permanent IT jobs located in the North West 2.02% 1.58% 1.76%
As % of the Job Titles category 2.13% 1.69% 1.82%
Number of salaries quoted 119 92 124
Average salary £32,500 £28,000 £28,250
Average salary % change year-on-year
+16.07% -0.88%
90% offered a salary of more than £19,500 £19,100 £21,000
10% offered a salary of more than £38,900 £37,200 £40,000
UK excluding London average salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6944 6467 7137
As % of all permanent IT jobs located in the North West 94.68% 93.96% 96.56%
Number of salaries quoted 5692 5567 6126
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,000 £24,000
10% offered a salary of more than £55,000 £53,000 £52,500
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the North West

Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the North West region.

Support Engineer Salary Trend in the North West

Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Engineer across the North West region over the 3 months to 15 September 2014.

Support Engineer Salary Histogram in the North West

Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the North West region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +7 88 £30,000 +7.14% 6
Cheshire +6 42 £34,500 +43.75% 4
Lancashire +9 12 £27,500 -5.17% 4
Merseyside 0 6 £19,000 -54.21% 2
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 15 September 2014, IT jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 219 (64.04%) Windows
2 146 (42.69%) Microsoft
3 121 (35.38%) VMware
4 102 (29.82%) Windows Server 2008
5 96 (28.07%) Active Directory
6 94 (27.49%) MS Exchange
7 91 (26.61%) Linux
8 88 (25.73%) Citrix
9 87 (25.44%) ITIL
10 80 (23.39%) SQL
11 79 (23.10%) UNIX
12 78 (22.81%) VMware Infrastructure
13 77 (22.51%) Windows Server 2003
14 75 (21.93%) MS Excel
15 74 (21.64%) Microsoft Certification
16 61 (17.84%) Hyper-V
17 59 (17.25%) Windows 7
18 55 (16.08%) Change Management
19 54 (15.79%) Cisco
20 53 (15.50%) MS Office
21 50 (14.62%) Finance
22 49 (14.33%) SQL Server
23 48 (14.04%) DNS
23 48 (14.04%) Problem Management
24 46 (13.45%) Windows Server 2012
25 44 (12.87%) MCTS
25 44 (12.87%) Citrix Certification
25 44 (12.87%) LAN
26 42 (12.28%) WAN
26 42 (12.28%) TCP/IP

Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 15 September 2014, IT jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 94 (27.49%) MS Exchange
2 39 (11.40%) Exchange Server 2010
3 24 (7.02%) Exchange Server 2007
3 24 (7.02%) SharePoint
4 16 (4.68%) IIS
5 10 (2.92%) Liferay
6 9 (2.63%) Exchange Server 2003
7 8 (2.34%) WebLogic
7 8 (2.34%) Exchange Server 2013
8 6 (1.75%) Lync
8 6 (1.75%) Blackberry Enterprise Server
8 6 (1.75%) Apache
9 5 (1.46%) WebSphere
9 5 (1.46%) Office Communications Server
10 4 (1.17%) GroupWise
10 4 (1.17%) WebSphere Application Server
11 3 (0.88%) Tomcat
12 2 (0.58%) SharePoint Server
12 2 (0.58%) CICS
12 2 (0.58%) BizTalk Server
Applications
1 75 (21.93%) MS Excel
2 53 (15.50%) MS Office
3 10 (2.92%) FastStats
4 5 (1.46%) MS PowerPoint
Business Applications
1 7 (2.05%) Sage 1000
2 5 (1.46%) Dynamics CRM
3 2 (0.58%) BusinessWorks
3 2 (0.58%) TIBCO iProcess
4 1 (0.29%) Dynamics NAV
4 1 (0.29%) ResourceLink
Cloud Services
1 8 (2.34%) Office 365
2 4 (1.17%) SaaS
3 3 (0.88%) Google Apps
4 2 (0.58%) Route 53
4 2 (0.58%) Amazon ELB
5 1 (0.29%) Amazon AWS
Communications & Networking
1 48 (14.04%) DNS
2 44 (12.87%) LAN
3 42 (12.28%) WAN
3 42 (12.28%) TCP/IP
4 37 (10.82%) DHCP
5 35 (10.23%) Firewall
6 31 (9.06%) VPN
7 30 (8.77%) SAN
8 14 (4.09%) Internet
9 13 (3.80%) NAS
10 10 (2.92%) VoIP
11 7 (2.05%) WLAN
12 5 (1.46%) Cisco ASA
12 5 (1.46%) Wireless
13 4 (1.17%) Cisco IOS
13 4 (1.17%) Ethernet
14 3 (0.88%) HTTP
14 3 (0.88%) PBX
14 3 (0.88%) Broadband
15 2 (0.58%) Asterisk PBX
Database & Business Intelligence
1 49 (14.33%) SQL Server
2 17 (4.97%) Crystal Reports
3 14 (4.09%) MySQL
4 13 (3.80%) Oracle Database
5 11 (3.22%) Oracle Database 11g
6 10 (2.92%) Pentaho
6 10 (2.92%) Oracle Reports
7 9 (2.63%) Relational Database
8 6 (1.75%) SQL Server 2008
9 5 (1.46%) SQL Server 2005
10 4 (1.17%) DB2
11 2 (0.58%) OLAP
11 2 (0.58%) SQL Server Integration Services
11 2 (0.58%) Data Warehouse
11 2 (0.58%) DTS
11 2 (0.58%) Big Data
12 1 (0.29%) SQL Server 2012
12 1 (0.29%) RDBMS
12 1 (0.29%) PostgreSQL
12 1 (0.29%) SQL Server Reporting Services
Development Applications
1 8 (2.34%) Ant
2 7 (2.05%) Jenkins
3 6 (1.75%) Git (software)
3 6 (1.75%) Subversion
4 5 (1.46%) Eclipse
5 2 (0.58%) JIRA
5 2 (0.58%) Hudson
General
1 50 (14.62%) Finance
2 14 (4.09%) Telecoms
3 11 (3.22%) Banking
4 10 (2.92%) Retail
5 7 (2.05%) Greek Language
5 7 (2.05%) Polish Language
6 4 (1.17%) Law
6 4 (1.17%) Legal
7 3 (0.88%) Manufacturing
7 3 (0.88%) Corporate Banking
8 2 (0.58%) Games
8 2 (0.58%) Retail Banking
8 2 (0.58%) Back Office
9 1 (0.29%) Pharmaceutical
9 1 (0.29%) Marketing
Libraries, Frameworks & Software Standards
1 17 (4.97%) J2EE
2 14 (4.09%) .NET
3 11 (3.22%) HTML
4 9 (2.63%) Web Services
5 6 (1.75%) EJB
6 5 (1.46%) SOAP
7 2 (0.58%) ATL
7 2 (0.58%) Middleware
8 1 (0.29%) COM
8 1 (0.29%) XML
8 1 (0.29%) WebSphere MQ
Miscellaneous
1 12 (3.51%) Analytical Skills
2 11 (3.22%) Clustering
3 10 (2.92%) Blackberry
3 10 (2.92%) Management Information System
4 8 (2.34%) iPhone
4 8 (2.34%) Enterprise Software
5 6 (1.75%) Computer Science
6 3 (0.88%) Statistics
6 3 (0.88%) Client/Server
7 2 (0.58%) Mainframe
7 2 (0.58%) Online Banking
7 2 (0.58%) User Experience
7 2 (0.58%) IBM Mainframe
8 1 (0.29%) iPad
8 1 (0.29%) Enterprise Storage
8 1 (0.29%) Fat Client
8 1 (0.29%) NHS
8 1 (0.29%) Thin Client
Operating Systems
1 219 (64.04%) Windows
2 102 (29.82%) Windows Server 2008
3 91 (26.61%) Linux
4 79 (23.10%) UNIX
5 77 (22.51%) Windows Server 2003
6 59 (17.25%) Windows 7
7 46 (13.45%) Windows Server 2012
8 24 (7.02%) Windows 2000
9 23 (6.73%) Windows XP
10 21 (6.14%) Windows 8
11 18 (5.26%) VMS
12 10 (2.92%) Android
13 4 (1.17%) AIX
13 4 (1.17%) CentOS
13 4 (1.17%) Red Hat Enterprise Linux
14 3 (0.88%) Windows Vista
14 3 (0.88%) Debian
15 2 (0.58%) Ubuntu
15 2 (0.58%) Solaris
15 2 (0.58%) SUSE
Processes & Methodologies
1 87 (25.44%) ITIL
2 55 (16.08%) Change Management
3 48 (14.04%) Problem Management
4 29 (8.48%) Change Control
5 21 (6.14%) CRM
6 18 (5.26%) Incident Management
7 17 (4.97%) Service Management
8 16 (4.68%) Service Delivery
9 15 (4.39%) Business Intelligence
10 14 (4.09%) ITIL V2
11 10 (2.92%) Workflow
12 8 (2.34%) Migration
12 8 (2.34%) Disaster Recovery
12 8 (2.34%) User Acceptance Testing
12 8 (2.34%) Mentoring
13 7 (2.05%) Coaching
13 7 (2.05%) Project Management
14 6 (1.75%) ERP
14 6 (1.75%) Continuous Improvement
15 5 (1.46%) Android Development
Programming Languages
1 80 (23.39%) SQL
2 30 (8.77%) Java
3 12 (3.51%) PHP
3 12 (3.51%) Shell Script
4 10 (2.92%) JavaScript
4 10 (2.92%) VB
5 9 (2.63%) VB6
6 8 (2.34%) VB.NET
7 6 (1.75%) C#
7 6 (1.75%) Jython
8 5 (1.46%) Perl
8 5 (1.46%) T-SQL
9 4 (1.17%) Korn
10 2 (0.58%) PowerShell
10 2 (0.58%) Bash Shell
10 2 (0.58%) JCL
11 1 (0.29%) Python
Qualifications
1 74 (21.64%) Microsoft Certification
2 44 (12.87%) MCTS
2 44 (12.87%) Citrix Certification
3 40 (11.70%) MCITP
4 37 (10.82%) CCA
5 34 (9.94%) MCSE
6 32 (9.36%) MCP
7 26 (7.60%) MCSA
8 24 (7.02%) Cisco Certification
9 23 (6.73%) CCNA
10 14 (4.09%) Degree
11 12 (3.51%) VMware Certified Professional (VCP)
12 11 (3.22%) Security Cleared
13 10 (2.92%) ITIL Certification
14 6 (1.75%) CCNP
15 4 (1.17%) SC Cleared
16 3 (0.88%) RHCT
17 2 (0.58%) A+ Certification
17 2 (0.58%) CCENT
17 2 (0.58%) HND
Quality Assurance & Compliance
1 26 (7.60%) SLA
2 9 (2.63%) ISO/IEC 27001
3 5 (1.46%) BS7799
4 4 (1.17%) QA
5 2 (0.58%) Sarbanes-Oxley
System Software
1 96 (28.07%) Active Directory
2 78 (22.81%) VMware Infrastructure
3 61 (17.84%) Hyper-V
4 25 (7.31%) VMware ESX
5 20 (5.85%) Citrix Presentation Server
6 17 (4.97%) XenApp
6 17 (4.97%) XenDesktop
7 11 (3.22%) XenServer
8 10 (2.92%) vSphere
9 2 (0.58%) Tivoli Workload Scheduler
10 1 (0.29%) VMware ESXi
10 1 (0.29%) GPFS
10 1 (0.29%) VMware Workstation
10 1 (0.29%) Cronacle
10 1 (0.29%) Xen
10 1 (0.29%) MetaFrame
10 1 (0.29%) Terminal Server
10 1 (0.29%) Terminal Services
Systems Management
1 31 (9.06%) SCCM
2 24 (7.02%) SCOM
3 10 (2.92%) Oracle Enterprise Manager
4 9 (2.63%) McAfee ePO
5 7 (2.05%) SCVMM
6 6 (1.75%) Tivoli
7 4 (1.17%) Tivoli Storage Manager
8 3 (0.88%) HP SIM
8 3 (0.88%) Backup Exec
9 2 (0.58%) WSUS
9 2 (0.58%) CA Wily
9 2 (0.58%) CA Spectrum
9 2 (0.58%) Puppet
9 2 (0.58%) TIBCO Hawk
9 2 (0.58%) Norton AntiVirus
9 2 (0.58%) NetBackup
10 1 (0.29%) OpenView
10 1 (0.29%) Systems Management Server (SMS)
10 1 (0.29%) Nagios
10 1 (0.29%) Cisco UCCX
Vendors
1 146 (42.69%) Microsoft
2 121 (35.38%) VMware
3 88 (25.73%) Citrix
4 54 (15.79%) Cisco
5 26 (7.60%) Oracle
6 12 (3.51%) HP
7 10 (2.92%) Business Objects
7 10 (2.92%) IBM
7 10 (2.92%) NetApp
7 10 (2.92%) McAfee
8 8 (2.34%) Avaya
8 8 (2.34%) Dell
9 7 (2.05%) Sage
9 7 (2.05%) Red Hat
9 7 (2.05%) Fujitsu
10 6 (1.75%) Apple
10 6 (1.75%) EMC
10 6 (1.75%) Juniper
11 5 (1.46%) Symantec
12 4 (1.17%) Google
Greater Manchester
Net Recruit.co.uk Ltd
Salary: £18,000 - £22,000 plus benefits
Posted: 15 hours ago
Knutsford, Cheshire
Harvey Nash plc
Posted: 18 hours ago
Barrow-in-furness, Cumbria
BAE - AMS
Salary: Negotiable
Posted: 2 days ago
Manchester
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum
Posted: 3 days ago
Barrow-In-Furness, Cumbria
BAE Systems
Posted: 4 days ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £35000 - £45000 per annum + bens
Posted: 4 days ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £35000 - £45000 per annum + bens
Posted: 4 days ago
Blackburn, Lancashire
Greywood Associates Limited
Salary: £35000 - £40000 per annum + bens
Posted: 4 days ago
Chadderton, Lancashire
Hays IT
Posted: 4 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £18,000 - £22,000 plus benefits
Posted: 7 days ago
Liverpool
Hays IT - Uk Posting account
Salary: £185.00 - £215.00 per annum
Posted: 13 days ago
Stockport
Applause IT Innovation
Salary: £32000 - £42000 per annum + bens + flexitime
Posted: 17 days ago
Cheshire
Real Staffing
Salary: £40000 - £50000 per annum + competitive
Posted: 18 days ago
Preston
Hays IT - Uk Posting account
Salary: £185.00 - £215.00 per annum
Posted: 18 days ago
Manchester
Energize Recruitment Solutions Ltd
Salary: £30000 - £40000 per annum
Posted: 24 days ago