The statistics below represent IT jobs advertised across the North West region that had Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Support Engineer
England / North West
Rank 134 119 106
Rank change year-on-year
-15 -13
Permanent jobs requiring a Support Engineer 130 121 177
As % of all permanent IT jobs located in the North West 2.17% 2.13% 2.57%
As % of the Job Titles category 2.25% 2.21% 2.65%
Number of salaries quoted 123 104 154
Median salary £28,500 £25,500 £28,500
Median salary % change year-on-year
+11.76% -10.52%
90% offered a salary of more than £21,500 £19,700 £20,000
10% offered a salary of more than £40,000 £40,000 £39,700
UK excluding London median salary £29,000 £30,000 £30,000
% change year-on-year
-3.33% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5782 5474 6680
As % of all permanent IT jobs located in the North West 96.72% 96.51% 97.06%
Number of salaries quoted 4833 4595 5581
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Engineer
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the North West

Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the North West region.

Support Engineer Salary Trend in the North West

Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Engineer across the North West region over the 3 months to 22 February 2017.

Support Engineer Salary Histogram in the North West

Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the North West region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +11 94 £28,500 -12.30% 16
Cheshire +6 28 £23,750 +7.95% 9
Merseyside -12 5 £32,500 +20.37% 3
Lancashire -19 2 £23,500 +6.81%
Cumbria +5 1 £30,000 +9.09%
Support Engineer
England

Support Engineer Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 22 February 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Engineer in the job title.

1 211 (68.51%) Windows
2 129 (41.88%) Active Directory
3 128 (41.56%) Microsoft
4 102 (33.12%) VMware
5 98 (31.82%) Linux
5 98 (31.82%) Windows Server
6 82 (26.62%) SQL Server
7 80 (25.97%) MS Exchange
8 79 (25.65%) Windows Server 2008
9 75 (24.35%) ITIL
10 70 (22.73%) SQL
11 69 (22.40%) Windows Server 2012
12 64 (20.78%) VMware Infrastructure
13 61 (19.81%) MS Excel
14 54 (17.53%) Windows 7
15 52 (16.88%) Hyper-V
16 51 (16.56%) Cisco
17 50 (16.23%) WAN
18 48 (15.58%) Exchange Server 2010
19 47 (15.26%) Microsoft Certification
19 47 (15.26%) Firewall
20 45 (14.61%) MS Office
21 43 (13.96%) Office 365
22 39 (12.66%) PowerShell
22 39 (12.66%) Exchange Server 2013
23 38 (12.34%) DNS
24 34 (11.04%) LAN
24 34 (11.04%) Citrix
25 31 (10.06%) MCSE
26 30 (9.74%) DHCP

Support Engineer Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 80 (25.97%) MS Exchange
2 48 (15.58%) Exchange Server 2010
3 39 (12.66%) Exchange Server 2013
4 24 (7.79%) SharePoint
5 12 (3.90%) Exchange Server 2007
6 11 (3.57%) WebLogic
7 8 (2.60%) Skype for Business
8 7 (2.27%) IIS
9 6 (1.95%) Tomcat
10 5 (1.62%) Exchange Server 2003
10 5 (1.62%) SharePoint 2013
11 3 (0.97%) JBoss
11 3 (0.97%) WebSphere
12 2 (0.65%) Apache
13 1 (0.32%) GroupWise
Applications
1 61 (19.81%) MS Excel
2 45 (14.61%) MS Office
3 6 (1.95%) MS Visio
4 1 (0.32%) MS PowerPoint
Business Applications
1 1 (0.32%) Dynamics CRM
1 1 (0.32%) Magento
1 1 (0.32%) Oracle 11i
1 1 (0.32%) Sage 200
Cloud Services
1 43 (13.96%) Office 365
2 27 (8.77%) Amazon AWS
3 13 (4.22%) Amazon EC2
3 13 (4.22%) Amazon S3
3 13 (4.22%) AWS CloudFormation
3 13 (4.22%) Microsoft Azure
4 5 (1.62%) GitHub
5 4 (1.30%) Basecamp
6 3 (0.97%) SaaS
7 1 (0.32%) Cloud Computing
7 1 (0.32%) IaaS
7 1 (0.32%) PaaS
Communications & Networking
1 50 (16.23%) WAN
2 47 (15.26%) Firewall
3 38 (12.34%) DNS
4 34 (11.04%) LAN
5 30 (9.74%) DHCP
6 25 (8.12%) VPN
7 21 (6.82%) Internet
8 20 (6.49%) Wi-Fi
9 19 (6.17%) SAN
9 19 (6.17%) VLAN
10 18 (5.84%) TCP/IP
11 15 (4.87%) VoIP
12 12 (3.90%) Remote Desktop
13 10 (3.25%) OSPF
14 9 (2.92%) BGP
14 9 (2.92%) Wireless
15 8 (2.60%) SNMP
16 7 (2.27%) Cisco IOS
16 7 (2.27%) Skype
17 6 (1.95%) DMS-100
Database & Business Intelligence
1 82 (26.62%) SQL Server
2 13 (4.22%) SQL Server 2008
3 12 (3.90%) SQL Server 2012
4 8 (2.60%) MySQL
5 4 (1.30%) Oracle Database
6 1 (0.32%) Amazon RDS
6 1 (0.32%) Hadoop
6 1 (0.32%) NoSQL
Development Applications
1 5 (1.62%) Git (software)
2 4 (1.30%) Bugzilla
2 4 (1.30%) Jenkins
2 4 (1.30%) JIRA
3 2 (0.65%) Subversion
3 2 (0.65%) Synon
General
1 28 (9.09%) Telecoms
2 12 (3.90%) Finance
3 11 (3.57%) Manufacturing
4 4 (1.30%) Back Office
4 4 (1.30%) Legal
4 4 (1.30%) Retail
5 3 (0.97%) Banking
5 3 (0.97%) Marketing
6 2 (0.65%) Electronics
6 2 (0.65%) Games
7 1 (0.32%) Advertising
7 1 (0.32%) Aerospace
7 1 (0.32%) Financial Institution
7 1 (0.32%) Publishing
Libraries, Frameworks & Software Standards
1 18 (5.84%) Web Services
2 11 (3.57%) .NET
3 3 (0.97%) Middleware
3 3 (0.97%) Software Packaging
4 2 (0.65%) AngularJS
4 2 (0.65%) Apache Camel
4 2 (0.65%) jQuery
5 1 (0.32%) .NET Framework
5 1 (0.32%) LAMP
5 1 (0.32%) XMPP
Miscellaneous
1 21 (6.82%) Analytical Skills
1 21 (6.82%) Data Centre
2 13 (4.22%) iPad
3 10 (3.25%) Fat Client
3 10 (3.25%) Management Information System
3 10 (3.25%) Thin Client
4 8 (2.60%) Enterprise Software
5 7 (2.27%) Computer Science
6 6 (1.95%) Driving Licence
7 5 (1.62%) Clustering
7 5 (1.62%) Mobile Computing
7 5 (1.62%) Wiki
8 4 (1.30%) CCTV
9 3 (0.97%) EMC VNX
9 3 (0.97%) Public Cloud
10 2 (0.65%) PKI
10 2 (0.65%) Video Conferencing
11 1 (0.32%) CMDB
11 1 (0.32%) Replication
11 1 (0.32%) Tandem
Operating Systems
1 211 (68.51%) Windows
2 98 (31.82%) Linux
2 98 (31.82%) Windows Server
3 79 (25.65%) Windows Server 2008
4 69 (22.40%) Windows Server 2012
5 54 (17.53%) Windows 7
6 25 (8.12%) Unix
7 19 (6.17%) Windows 8
8 16 (5.19%) Windows 10
8 16 (5.19%) Windows Server 2003
9 9 (2.92%) Data ONTAP
9 9 (2.92%) Mac OS X
10 7 (2.27%) CentOS
10 7 (2.27%) Red Hat Enterprise Linux
11 6 (1.95%) Android
11 6 (1.95%) Windows XP
12 5 (1.62%) Apple iOS
13 4 (1.30%) AIX
13 4 (1.30%) Debian
13 4 (1.30%) Ubuntu
Processes & Methodologies
1 75 (24.35%) ITIL
2 27 (8.77%) Mentoring
3 23 (7.47%) Problem Management
4 18 (5.84%) Load Testing
4 18 (5.84%) Service Management
5 16 (5.19%) Customer Requirements
6 15 (4.87%) Capacity Management
6 15 (4.87%) Performance Analysis
7 14 (4.55%) Disaster Recovery
7 14 (4.55%) Validation
8 13 (4.22%) Change Management
9 12 (3.90%) Configuration Management
10 11 (3.57%) ITIL V3
11 10 (3.25%) Data Protection
12 8 (2.60%) DevOps
12 8 (2.60%) Software Deployment
12 8 (2.60%) WFM
13 7 (2.27%) Agile Software Development
13 7 (2.27%) Mobile Device Management
13 7 (2.27%) Open Source
Programming Languages
1 70 (22.73%) SQL
2 39 (12.66%) PowerShell
3 25 (8.12%) Python
4 19 (6.17%) Perl
5 13 (4.22%) C#
6 11 (3.57%) Ruby
6 11 (3.57%) VBScript
7 10 (3.25%) Java
8 7 (2.27%) Bash Shell
9 5 (1.62%) JavaScript
9 5 (1.62%) PHP
9 5 (1.62%) Shell Script
10 3 (0.97%) RPG
10 3 (0.97%) RPG IV
10 3 (0.97%) RPG/400
11 2 (0.65%) C
11 2 (0.65%) C++
12 1 (0.32%) Assembly Language
12 1 (0.32%) VB
Qualifications
1 47 (15.26%) Microsoft Certification
2 31 (10.06%) MCSE
3 27 (8.77%) Degree
4 24 (7.79%) MCSA
5 17 (5.52%) Cisco Certification
6 12 (3.90%) MCITP
6 12 (3.90%) MCP
6 12 (3.90%) VMware Certified Professional (VCP)
7 10 (3.25%) CCNA
7 10 (3.25%) CCNP
8 9 (2.92%) NCIE
9 7 (2.27%) ITIL Certification
10 6 (1.95%) MCT
11 5 (1.62%) CCSE
11 5 (1.62%) SC Cleared
11 5 (1.62%) Security Cleared
12 4 (1.30%) MCTS
13 3 (0.97%) A+ Certification
13 3 (0.97%) CCA
13 3 (0.97%) Citrix Certification
Quality Assurance & Compliance
1 26 (8.44%) SLA
2 1 (0.32%) ISO 9001
2 1 (0.32%) ISO/IEC 27001
2 1 (0.32%) PCI DSS
2 1 (0.32%) QA
System Software
1 129 (41.88%) Active Directory
2 64 (20.78%) VMware Infrastructure
3 52 (16.88%) Hyper-V
4 28 (9.09%) vSphere
5 6 (1.95%) Microsoft App-V
5 6 (1.95%) XenApp
6 5 (1.62%) Virtual Servers
6 5 (1.62%) VMware ESX
7 3 (0.97%) XenDesktop
8 2 (0.65%) Microsoft Virtual Server
8 2 (0.65%) vCloud
9 1 (0.32%) KVM
9 1 (0.32%) NDS
9 1 (0.32%) NetIQ eDirectory
9 1 (0.32%) NFS
9 1 (0.32%) pfSense
9 1 (0.32%) Terminal Services
9 1 (0.32%) Time Sharing Option
9 1 (0.32%) VMware ESXi
9 1 (0.32%) VMware Workstation
Systems Management
1 25 (8.12%) SCCM
2 13 (4.22%) Puppet
3 12 (3.90%) Backup Exec
4 11 (3.57%) WSUS
5 9 (2.92%) Opscode Chef
6 5 (1.62%) McAfee ePO
6 5 (1.62%) Norton AntiVirus
7 4 (1.30%) HockeyApp
7 4 (1.30%) HP SIM
7 4 (1.30%) SCOM
8 3 (0.97%) AirWatch
8 3 (0.97%) Graphite
8 3 (0.97%) Kibana
8 3 (0.97%) logstash
9 2 (0.65%) Nagios
9 2 (0.65%) NetBackup
10 1 (0.32%) BMC PATROL
10 1 (0.32%) OpenView
10 1 (0.32%) Tivoli
10 1 (0.32%) ZENworks
Vendors
1 128 (41.56%) Microsoft
2 102 (33.12%) VMware
3 51 (16.56%) Cisco
4 34 (11.04%) Citrix
5 21 (6.82%) HP
6 16 (5.19%) Intel Security
7 15 (4.87%) Symantec
8 14 (4.55%) NetApp
9 13 (4.22%) Dell
10 12 (3.90%) Red Hat
10 12 (3.90%) Sophos
11 11 (3.57%) Intel
11 11 (3.57%) Veeam
12 10 (3.25%) Juniper
13 9 (2.92%) Apple
14 8 (2.60%) EMC
14 8 (2.60%) Extreme Networks
15 7 (2.27%) CheckPoint
15 7 (2.27%) Kaspersky
16 6 (1.95%) GENBAND
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