The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Support Engineer
Rank 118 93 147
Rank change year-on-year
-25 +54
Permanent jobs requiring a Support Engineer 147 203 123
As % of all permanent IT jobs located in the North West 2.24% 2.84% 1.64%
As % of the Job Titles category 2.35% 2.99% 1.72%
Number of salaries quoted 120 165 115
Average salary £26,000 £32,000 £29,000
Average salary % change year-on-year
-18.75% +10.34%
90% offered a salary of more than £19,000 £22,250 £20,500
10% offered a salary of more than £35,000 £37,500 £38,100
UK excluding London average salary £28,500 £30,000 £30,000
% change year-on-year
-5.00% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6247 6794 7160
As % of all permanent IT jobs located in the North West 95.19% 95.14% 95.30%
Number of salaries quoted 4992 5499 6017
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,375 £25,000 £24,000
10% offered a salary of more than £55,000 £51,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the North West

Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the North West region.

Support Engineer Salary Trend in the North West

Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Engineer across the North West region over the 3 months to 17 April 2015.

Support Engineer Salary Histogram in the North West

Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the North West region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -21 90 £25,000 -12.28% 18
Cheshire -4 29 £25,000 -23.07% 8
Lancashire +10 15 £25,750 -9.64% 1
Merseyside -7 11 £30,500 -6.15% 1
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 17 April 2015, IT jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 229 (70.25%) Windows
2 170 (52.15%) Microsoft
3 152 (46.63%) VMware
4 149 (45.71%) Active Directory
5 117 (35.89%) MS Exchange
6 103 (31.60%) Cisco
7 98 (30.06%) VMware Infrastructure
8 93 (28.53%) Windows Server 2008
9 92 (28.22%) DNS
10 88 (26.99%) Citrix
11 87 (26.69%) MS Excel
12 86 (26.38%) Firewall
13 85 (26.07%) SQL Server
14 78 (23.93%) DHCP
15 67 (20.55%) TCP/IP
16 66 (20.25%) Microsoft Certification
17 64 (19.63%) LAN
17 64 (19.63%) Linux
18 63 (19.33%) Hyper-V
18 63 (19.33%) Exchange Server 2010
19 62 (19.02%) Windows Server 2012
20 60 (18.40%) SQL
20 60 (18.40%) Windows Server 2003
21 58 (17.79%) WAN
21 58 (17.79%) Windows XP
22 57 (17.48%) VPN
23 56 (17.18%) ITIL
24 52 (15.95%) MS Office
25 51 (15.64%) Finance
26 50 (15.34%) NetApp

Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 17 April 2015, IT jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 117 (35.89%) MS Exchange
2 63 (19.33%) Exchange Server 2010
3 36 (11.04%) Exchange Server 2007
4 34 (10.43%) Exchange Server 2013
5 31 (9.51%) Exchange Server 2003
6 27 (8.28%) SharePoint
7 22 (6.75%) IIS
8 14 (4.29%) Lync
9 9 (2.76%) SharePoint 2013
10 6 (1.84%) Blackberry Enterprise Server
11 5 (1.53%) Apache
12 4 (1.23%) Tomcat
13 2 (0.61%) nginx
14 1 (0.31%) SharePoint 2010
Applications
1 87 (26.69%) MS Excel
2 52 (15.95%) MS Office
3 12 (3.68%) MS PowerPoint
4 5 (1.53%) PowerPivot
5 3 (0.92%) AutoCAD
6 2 (0.61%) Revit
6 2 (0.61%) SketchUp
6 2 (0.61%) Adobe Creative Suite
Business Applications
1 4 (1.23%) Dynamics CRM
2 1 (0.31%) Agresso
Cloud Services
1 15 (4.60%) Office 365
2 12 (3.68%) Amazon AWS
3 6 (1.84%) Mimecast
4 3 (0.92%) Cloud Computing
5 2 (0.61%) Microsoft Azure
Communications & Networking
1 92 (28.22%) DNS
2 86 (26.38%) Firewall
3 78 (23.93%) DHCP
4 67 (20.55%) TCP/IP
5 64 (19.63%) LAN
6 58 (17.79%) WAN
7 57 (17.48%) VPN
8 46 (14.11%) SAN
9 28 (8.59%) Wireless
10 20 (6.13%) VoIP
11 18 (5.52%) VLAN
12 14 (4.29%) Wi-Fi
13 13 (3.99%) IPv4
13 13 (3.99%) NAS
14 12 (3.68%) Internet
14 12 (3.68%) Ethernet
15 11 (3.37%) MPLS
16 10 (3.07%) WLAN
17 8 (2.45%) Cisco IOS
18 7 (2.15%) GPRS
Database & Business Intelligence
1 85 (26.07%) SQL Server
2 30 (9.20%) SQL Server 2008
3 18 (5.52%) SQL Server 2005
4 11 (3.37%) SQL Server Integration Services
5 10 (3.07%) Oracle Database
5 10 (3.07%) MySQL
6 7 (2.15%) Crystal Reports
6 7 (2.15%) Oracle Reports
7 6 (1.84%) SQL Server 2012
8 5 (1.53%) SQL Server Reporting Services
9 4 (1.23%) DB2
10 3 (0.92%) PostgreSQL
11 1 (0.31%) Oracle Database 10g
11 1 (0.31%) SQL Server 2000
11 1 (0.31%) Relational Database
Development Applications
1 7 (2.15%) Visual Studio
1 7 (2.15%) Oracle Forms
2 4 (1.23%) Jenkins
3 3 (0.92%) JIRA
4 1 (0.31%) Team Foundation Server
4 1 (0.31%) Synon
4 1 (0.31%) Subversion
4 1 (0.31%) Maven
General
1 51 (15.64%) Finance
2 15 (4.60%) Manufacturing
3 8 (2.45%) Retail
4 5 (1.53%) Games
4 5 (1.53%) Telecoms
5 4 (1.23%) Advertising
6 3 (0.92%) Back Office
6 3 (0.92%) Pharmaceutical
6 3 (0.92%) Banking
7 2 (0.61%) Financial Institution
7 2 (0.61%) Publishing
8 1 (0.31%) Automotive
8 1 (0.31%) Legal
8 1 (0.31%) Front Office
8 1 (0.31%) Billing
8 1 (0.31%) Arabic Language
Libraries, Frameworks & Software Standards
1 15 (4.60%) Web Services
2 9 (2.76%) XML
3 8 (2.45%) .NET
4 7 (2.15%) J2EE
5 3 (0.92%) JSP
5 3 (0.92%) SOAP
5 3 (0.92%) HTML
5 3 (0.92%) REST
6 2 (0.61%) COM
7 1 (0.31%) Swing
7 1 (0.31%) EDI
7 1 (0.31%) JMS
7 1 (0.31%) Application Packaging
Miscellaneous
1 21 (6.44%) Analytical Skills
2 17 (5.21%) Management Information System
3 16 (4.91%) Clustering
4 9 (2.76%) Replication
4 9 (2.76%) Blackberry
5 8 (2.45%) Client/Server
6 7 (2.15%) Smart Meter
7 5 (1.53%) Computer Science
7 5 (1.53%) Fat Client
7 5 (1.53%) Thin Client
8 4 (1.23%) Mobile App
8 4 (1.23%) iPad
9 3 (0.92%) Open Source
9 3 (0.92%) EPoS
9 3 (0.92%) iPhone
10 2 (0.61%) Visualisation
10 2 (0.61%) Mainframe
10 2 (0.61%) AS400
10 2 (0.61%) Mathematics
11 1 (0.31%) Mobile Computing
Operating Systems
1 229 (70.25%) Windows
2 93 (28.53%) Windows Server 2008
3 64 (19.63%) Linux
4 62 (19.02%) Windows Server 2012
5 60 (18.40%) Windows Server 2003
6 58 (17.79%) Windows XP
7 47 (14.42%) Windows 7
8 39 (11.96%) Windows 8
9 20 (6.13%) UNIX
10 10 (3.07%) Windows Vista
11 9 (2.76%) Android
11 9 (2.76%) Mac OS X
12 4 (1.23%) CentOS
12 4 (1.23%) AIX
12 4 (1.23%) VMS
13 3 (0.92%) Solaris
13 3 (0.92%) Red Hat Enterprise Linux
13 3 (0.92%) Debian
13 3 (0.92%) Ubuntu
13 3 (0.92%) Apple iOS
Processes & Methodologies
1 56 (17.18%) ITIL
2 17 (5.21%) ERP
3 16 (4.91%) Service Delivery
3 16 (4.91%) Kalman Filter
4 15 (4.60%) Service Management
5 14 (4.29%) Change Control
6 13 (3.99%) Problem Management
7 11 (3.37%) Business Continuity
7 11 (3.37%) Project Management
8 10 (3.07%) Disaster Recovery
9 9 (2.76%) Migration
9 9 (2.76%) Time Management
10 8 (2.45%) Line Management
11 7 (2.15%) Incident Management
11 7 (2.15%) Change Management
12 6 (1.84%) Configuration Management
12 6 (1.84%) Validation
12 6 (1.84%) Mentoring
12 6 (1.84%) Load Balancing
13 5 (1.53%) DevOps
Programming Languages
1 60 (18.40%) SQL
2 22 (6.75%) PowerShell
3 12 (3.68%) VB
4 11 (3.37%) T-SQL
5 8 (2.45%) VBScript
5 8 (2.45%) C#
6 7 (2.15%) C
6 7 (2.15%) Java
6 7 (2.15%) Bash Shell
7 5 (1.53%) VBA
8 4 (1.23%) VB.NET
8 4 (1.23%) JavaScript
8 4 (1.23%) Perl
8 4 (1.23%) PHP
8 4 (1.23%) VB6
9 2 (0.61%) COBOL
9 2 (0.61%) Python
9 2 (0.61%) Shell Script
10 1 (0.31%) VC++
10 1 (0.31%) C++
Qualifications
1 66 (20.25%) Microsoft Certification
2 42 (12.88%) Degree
3 36 (11.04%) MCSE
4 30 (9.20%) Cisco Certification
5 27 (8.28%) CCNA
6 20 (6.13%) MCITP
7 19 (5.83%) MCSA
8 18 (5.52%) MCTS
9 17 (5.21%) VMware Certified Professional (VCP)
9 17 (5.21%) MCP
10 13 (3.99%) NCDA
11 9 (2.76%) CCA
11 9 (2.76%) Citrix Certification
12 7 (2.15%) CCNP
13 6 (1.84%) MCDST
13 6 (1.84%) NCIE
13 6 (1.84%) VCAP
14 5 (1.53%) SC Cleared
14 5 (1.53%) Security Cleared
15 4 (1.23%) CCENT
Quality Assurance & Compliance
1 15 (4.60%) SLA
2 6 (1.84%) ISO/IEC 27001
System Software
1 149 (45.71%) Active Directory
2 98 (30.06%) VMware Infrastructure
3 63 (19.33%) Hyper-V
4 36 (11.04%) XenDesktop
5 30 (9.20%) XenApp
6 25 (7.67%) vSphere
7 7 (2.15%) XenServer
8 6 (1.84%) VMware ESX
9 3 (0.92%) VMware ESXi
9 3 (0.92%) Oracle RAC
10 2 (0.61%) Terminal Services
10 2 (0.61%) Microsoft App-V
11 1 (0.31%) Firmware
11 1 (0.31%) VMware Server
Systems Management
1 8 (2.45%) Backup Exec
1 8 (2.45%) SCCM
2 7 (2.15%) WSUS
2 7 (2.15%) NetBackup
3 6 (1.84%) WMI
4 5 (1.53%) Puppet
5 2 (0.61%) McAfee ePO
6 1 (0.31%) ZABBIX
6 1 (0.31%) Nagios
6 1 (0.31%) SCDPM
Vendors
1 170 (52.15%) Microsoft
2 152 (46.63%) VMware
3 103 (31.60%) Cisco
4 88 (26.99%) Citrix
5 50 (15.34%) NetApp
6 49 (15.03%) HP
7 38 (11.66%) EMC
8 25 (7.67%) Oracle
9 13 (3.99%) Avaya
10 12 (3.68%) Juniper
11 11 (3.37%) Sophos
12 10 (3.07%) Red Hat
12 10 (3.07%) Meraki
13 9 (2.76%) 3PAR
13 9 (2.76%) Symantec
14 7 (2.15%) IBM
15 6 (1.84%) Apple
15 6 (1.84%) WatchGuard
16 5 (1.53%) Dell
17 4 (1.23%) CheckPoint
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