The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Support Engineer
Rank 118 106 86
Rank change year-on-year
-12 -20
Permanent jobs requiring a Support Engineer 122 165 220
As % of all permanent IT jobs located in the North West 2.15% 2.53% 3.13%
As % of the Job Titles category 2.21% 2.62% 3.22%
Number of salaries quoted 100 124 178
Average salary £26,500 £26,500 £30,750
Average salary % change year-on-year
- -13.82%
90% offered a salary of more than £19,000 £19,300 £22,000
10% offered a salary of more than £42,500 £35,500 £37,500
UK excluding London average salary £30,000 £29,000 £30,000
% change year-on-year
+3.44% -3.33%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5511 6304 6830
As % of all permanent IT jobs located in the North West 97.11% 96.72% 97.02%
Number of salaries quoted 4665 5026 5506
Average salary £40,000 £40,000 £37,123
Average salary % change year-on-year
- +7.75%
90% offered a salary of more than £24,000 £24,750 £24,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the North West

Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the North West region.

Support Engineer Salary Trend in the North West

Support Engineer
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Support Engineer across the North West region over the 3 months to 29 April 2016.

Support Engineer Salary Histogram in the North West

Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the North West region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -3 80 £27,500 +5.76% 14
Cheshire +5 16 £19,000 -26.21% 5
Cumbria - 11 £20,500 -
Merseyside +1 9 £27,500 -6.77% 5
Lancashire -9 6 £22,000 -16.98% 1
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 29 April 2016, IT jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 155 (66.81%) Windows
2 116 (50.00%) Active Directory
3 110 (47.41%) Microsoft
4 105 (45.26%) Windows Server
5 82 (35.34%) MS Exchange
6 73 (31.47%) Windows Server 2008
7 66 (28.45%) MS Excel
8 64 (27.59%) VMware
9 63 (27.16%) Windows 7
10 58 (25.00%) MS Office
11 57 (24.57%) Citrix
12 53 (22.84%) ITIL
13 52 (22.41%) Cisco
14 50 (21.55%) Windows Server 2012
15 47 (20.26%) Exchange Server 2010
16 46 (19.83%) Microsoft Certification
17 41 (17.67%) Exchange Server 2013
17 41 (17.67%) Cisco Certification
17 41 (17.67%) CCNA
18 40 (17.24%) VMware Infrastructure
19 39 (16.81%) Hyper-V
20 38 (16.38%) TCP/IP
20 38 (16.38%) VPN
21 37 (15.95%) DNS
21 37 (15.95%) DHCP
22 33 (14.22%) Windows XP
23 32 (13.79%) MCSA
24 31 (13.36%) MCSE
25 30 (12.93%) SQL Server
26 29 (12.50%) SQL

Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 29 April 2016, IT jobs across the North West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 82 (35.34%) MS Exchange
2 47 (20.26%) Exchange Server 2010
3 41 (17.67%) Exchange Server 2013
4 12 (5.17%) IIS
5 11 (4.74%) Exchange Server 2007
5 11 (4.74%) SharePoint
6 8 (3.45%) Blackberry Enterprise Server
6 8 (3.45%) CMS
7 7 (3.02%) Skype for Business
8 5 (2.16%) Tomcat
9 4 (1.72%) Exchange Server 2003
9 4 (1.72%) SharePoint 2013
10 3 (1.29%) Apache
10 3 (1.29%) SharePoint 2010
11 2 (0.86%) TWiki
12 1 (0.43%) BizTalk Server
12 1 (0.43%) Confluence
12 1 (0.43%) nginx
Applications
1 66 (28.45%) MS Excel
2 58 (25.00%) MS Office
3 12 (5.17%) MS PowerPoint
4 2 (0.86%) AutoCAD
5 1 (0.43%) Spreadsheet
Cloud Services
1 18 (7.76%) Office 365
2 12 (5.17%) Microsoft Azure
3 7 (3.02%) Amazon AWS
4 2 (0.86%) Google Apps
5 1 (0.43%) GitHub
5 1 (0.43%) Trello
Communications & Networking
1 38 (16.38%) TCP/IP
1 38 (16.38%) VPN
2 37 (15.95%) DHCP
2 37 (15.95%) DNS
3 27 (11.64%) LAN
4 24 (10.34%) Firewall
5 20 (8.62%) WAN
6 18 (7.76%) SAN
6 18 (7.76%) VoIP
7 9 (3.88%) Cisco Nexus
7 9 (3.88%) VLAN
8 8 (3.45%) MPLS
9 7 (3.02%) Network Security
9 7 (3.02%) Wi-Fi
10 6 (2.59%) BGP
10 6 (2.59%) Broadband
10 6 (2.59%) Ethernet
11 5 (2.16%) Cisco IOS
11 5 (2.16%) Remote Desktop
11 5 (2.16%) Wireless
Database & Business Intelligence
1 30 (12.93%) SQL Server
2 7 (3.02%) SQL Server 2008
3 3 (1.29%) MySQL
3 3 (1.29%) SQL Server 2012
3 3 (1.29%) SQL Server Integration Services
4 2 (0.86%) Azure SQL Database
4 2 (0.86%) SQL Server Reporting Services
4 2 (0.86%) SQLPlus
5 1 (0.43%) PostgreSQL
5 1 (0.43%) RDBMS
5 1 (0.43%) Relational Database
Development Applications
1 4 (1.72%) Jenkins
1 4 (1.72%) Maven
1 4 (1.72%) VSS/SourceSafe
2 3 (1.29%) Gradle
3 2 (0.86%) SQL Server Management Studio (SSMS)
4 1 (0.43%) Apache Continuum
4 1 (0.43%) JIRA
4 1 (0.43%) Subversion
General
1 28 (12.07%) Finance
2 16 (6.90%) Legal
3 12 (5.17%) Telecoms
4 8 (3.45%) Law
5 2 (0.86%) Banking
5 2 (0.86%) Retail
6 1 (0.43%) Back Office
6 1 (0.43%) Games
6 1 (0.43%) Manufacturing
6 1 (0.43%) Marketing
6 1 (0.43%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (1.29%) Web Services
2 2 (0.86%) XML
3 1 (0.43%) .NET
3 1 (0.43%) .NET Framework
3 1 (0.43%) AngularJS
3 1 (0.43%) JMS
3 1 (0.43%) Software Packaging
Miscellaneous
1 20 (8.62%) Analytical Skills
2 12 (5.17%) Fat Client
2 12 (5.17%) Thin Client
3 10 (4.31%) Blackberry
4 9 (3.88%) Data Centre
5 8 (3.45%) Enterprise Software
6 7 (3.02%) Driving Licence
7 5 (2.16%) Computer Science
7 5 (2.16%) Mobile Computing
8 4 (1.72%) Replication
9 3 (1.29%) FlexPod
10 2 (0.86%) CMDB
10 2 (0.86%) Handset
10 2 (0.86%) iPad
10 2 (0.86%) Management Information System
10 2 (0.86%) Public Cloud
10 2 (0.86%) Social Media
10 2 (0.86%) User Experience
11 1 (0.43%) Client/Server
11 1 (0.43%) Statistics
Operating Systems
1 155 (66.81%) Windows
2 105 (45.26%) Windows Server
3 73 (31.47%) Windows Server 2008
4 63 (27.16%) Windows 7
5 50 (21.55%) Windows Server 2012
6 33 (14.22%) Windows XP
7 29 (12.50%) Windows Server 2003
8 22 (9.48%) Windows 8
9 20 (8.62%) Linux
10 9 (3.88%) Data ONTAP
11 6 (2.59%) Windows 10
12 5 (2.16%) Android
12 5 (2.16%) Mac OS X
13 4 (1.72%) Apple iOS
13 4 (1.72%) Unix
13 4 (1.72%) VMS
14 3 (1.29%) AIX
14 3 (1.29%) Windows Vista
15 2 (0.86%) CentOS
15 2 (0.86%) Debian
Processes & Methodologies
1 53 (22.84%) ITIL
2 25 (10.78%) Mentoring
3 13 (5.60%) Service Management
4 12 (5.17%) Incident Management
5 10 (4.31%) Document Management
6 8 (3.45%) Expense Management
6 8 (3.45%) Software Deployment
6 8 (3.45%) Workflow
7 7 (3.02%) Change Management
7 7 (3.02%) DevOps
7 7 (3.02%) Disaster Recovery
7 7 (3.02%) Migration
7 7 (3.02%) Problem Management
8 6 (2.59%) Change Control
8 6 (2.59%) Configuration Management
8 6 (2.59%) Identity Access Management
8 6 (2.59%) Network Monitoring
8 6 (2.59%) Server Virtualisation
9 5 (2.16%) Coaching
9 5 (2.16%) High Availability
Programming Languages
1 29 (12.50%) SQL
2 17 (7.33%) PowerShell
3 8 (3.45%) VBScript
4 7 (3.02%) Shell Script
5 6 (2.59%) T-SQL
6 5 (2.16%) Java
7 4 (1.72%) C
8 3 (1.29%) Bash Shell
8 3 (1.29%) C#
8 3 (1.29%) Perl
8 3 (1.29%) Python
9 1 (0.43%) VB
9 1 (0.43%) VBA
Qualifications
1 46 (19.83%) Microsoft Certification
2 41 (17.67%) CCNA
2 41 (17.67%) Cisco Certification
3 32 (13.79%) MCSA
4 31 (13.36%) MCSE
5 27 (11.64%) MCP
6 26 (11.21%) MCTS
7 19 (8.19%) MCITP
8 16 (6.90%) Degree
9 12 (5.17%) VMware Certified Professional (VCP)
10 11 (4.74%) NCDA
11 8 (3.45%) MCT
12 4 (1.72%) CCA
12 4 (1.72%) CCNP
12 4 (1.72%) Citrix Certification
13 3 (1.29%) ITIL Certification
14 2 (0.86%) CCDP
14 2 (0.86%) RHCE
14 2 (0.86%) RHCT
14 2 (0.86%) Security Cleared
Quality Assurance & Compliance
1 10 (4.31%) SLA
2 5 (2.16%) QA
3 3 (1.29%) ISO/IEC 27001
4 2 (0.86%) Data Quality
5 1 (0.43%) SNOMED CT
System Software
1 116 (50.00%) Active Directory
2 40 (17.24%) VMware Infrastructure
3 39 (16.81%) Hyper-V
4 16 (6.90%) XenApp
5 12 (5.17%) vSphere
6 10 (4.31%) XenDesktop
7 8 (3.45%) Terminal Server
8 5 (2.16%) Shibboleth
8 5 (2.16%) UAG
9 4 (1.72%) Xen
10 3 (1.29%) Docker
11 2 (0.86%) Terminal Services
11 2 (0.86%) VirtualBox
11 2 (0.86%) XenServer
12 1 (0.43%) Squid
Systems Management
1 22 (9.48%) SCCM
2 5 (2.16%) Forefront Identity Manager
2 5 (2.16%) NetIQ Identity Manager
3 4 (1.72%) Opscode Chef
3 4 (1.72%) Puppet
4 3 (1.29%) AirWatch
4 3 (1.29%) McAfee ePO
4 3 (1.29%) SCOM
4 3 (1.29%) SCOrch
4 3 (1.29%) WMI
4 3 (1.29%) XenMobile
5 2 (0.86%) Backup Exec
5 2 (0.86%) FortiGate
5 2 (0.86%) Nagios
5 2 (0.86%) SnapMirror
5 2 (0.86%) SnapVault
6 1 (0.43%) Ansible
6 1 (0.43%) HP SIM
6 1 (0.43%) Norton AntiVirus
6 1 (0.43%) WhatsUp Gold
Vendors
1 110 (47.41%) Microsoft
2 64 (27.59%) VMware
3 57 (24.57%) Citrix
4 52 (22.41%) Cisco
5 18 (7.76%) NetApp
6 12 (5.17%) iManage
7 8 (3.45%) HP
7 8 (3.45%) Interwoven
7 8 (3.45%) Mitel
8 7 (3.02%) Google
8 7 (3.02%) Intel
9 6 (2.59%) Apple
9 6 (2.59%) NetIQ
9 6 (2.59%) Symantec
10 5 (2.16%) Veeam
11 4 (1.72%) Oracle
11 4 (1.72%) Red Hat
12 3 (1.29%) Intel Security
12 3 (1.29%) WatchGuard
13 2 (0.86%) Fortinet
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