Support Technician Jobs in the North of England

Support Technician
England > North of England

The median Support Technician salary in the North of England is £27,500 per year according to job vacancies posted during the 6 months to 30 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 222 329 339
Rank change year-on-year +107 +10 -29
Permanent jobs requiring a Support Technician 181 104 110
As % of all permanent jobs advertised in the North of England 1.05% 0.60% 0.61%
As % of the Job Titles category 1.10% 0.67% 0.63%
Number of salaries quoted 167 30 90
10th Percentile £21,500 £22,375 £19,500
25th Percentile £25,000 £24,862 £22,250
Median annual salary (50th Percentile) £27,500 £32,000 £25,000
Median % change year-on-year -14.06% +28.00% +8.70%
75th Percentile £31,750 £35,000 £30,313
90th Percentile £38,750 - £31,000
England median annual salary £27,000 £29,000 £25,500
% change year-on-year -6.90% +13.73% +2.00%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,413 15,560 17,363
% of permanent jobs with a recognized job title 94.98% 89.41% 96.11%
Number of salaries quoted 12,701 8,233 11,133
10th Percentile £27,250 £30,500 £28,000
25th Percentile £36,250 £39,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £69,000 £65,225
90th Percentile £78,500 £81,900 £80,000
England median annual salary £53,635 £60,567 £60,000
% change year-on-year -11.45% +0.95% +9.09%

Support Technician
Job Vacancy Trend in the North of England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Support Technician in the North of England

Support Technician
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Support Technician in the North of England.

Salary trend for Support Technician in the North of England

Support Technician
Salary Histogram in the North of England

Salary distribution for jobs citing Support Technician in the North of England over the 6 months to 30 April 2024.

Salary histogram for Support Technician in the North of England

Support Technician
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the North of England region over the 6 months to 30 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +151 89 £26,750 -0.93% 12
North West +9 77 £28,000 -20.00% 19
North East +7 15 £30,000 - 5
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 30 April 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Support Technician in the job title.

1 92 (50.83%) Windows
2 81 (44.75%) Microsoft 365
3 70 (38.67%) Microsoft
4 69 (38.12%) Social Skills
5 64 (35.36%) Customer Service
6 53 (29.28%) Problem-Solving
7 40 (22.10%) Windows Server
8 37 (20.44%) Active Directory
9 29 (16.02%) Driving Licence
10 28 (15.47%) Wireless
11 23 (12.71%) Apple
12 22 (12.15%) Microsoft Exchange
13 21 (11.60%) Azure
13 21 (11.60%) DBS Check
14 20 (11.05%) Microsoft Office
15 18 (9.94%) Windows 10
15 18 (9.94%) Microsoft Intune
16 16 (8.84%) LAN
16 16 (8.84%) VMware
17 15 (8.29%) Firewall
17 15 (8.29%) Time Management
18 14 (7.73%) VMware Infrastructure
18 14 (7.73%) Android
19 13 (7.18%) Hyper-V
19 13 (7.18%) DNS
20 12 (6.63%) Google Workspace
20 12 (6.63%) Google
20 12 (6.63%) Manufacturing
21 11 (6.08%) SLA
21 11 (6.08%) WAN

Support Technician Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (12.15%) Microsoft Exchange
2 8 (4.42%) SharePoint
3 3 (1.66%) IIS
4 2 (1.10%) Resin
Applications
1 20 (11.05%) Microsoft Office
2 2 (1.10%) Microsoft Excel
Business Applications
1 5 (2.76%) Sage 200
1 5 (2.76%) Sage 50
1 5 (2.76%) Sage CRM
2 1 (0.55%) Dynamics NAV
Cloud Services
1 81 (44.75%) Microsoft 365
2 21 (11.60%) Azure
3 12 (6.63%) Google Workspace
4 7 (3.87%) Entra ID
5 6 (3.31%) AWS
6 2 (1.10%) Dropbox
7 1 (0.55%) GCP
7 1 (0.55%) IaaS
7 1 (0.55%) WhatsApp
Communications & Networking
1 28 (15.47%) Wireless
2 16 (8.84%) LAN
3 15 (8.29%) Firewall
4 13 (7.18%) DNS
5 11 (6.08%) DHCP
5 11 (6.08%) WAN
6 9 (4.97%) Internet
7 8 (4.42%) VPN
8 5 (2.76%) VoIP
9 4 (2.21%) TCP/IP
9 4 (2.21%) Wi-Fi
10 3 (1.66%) Network Security
10 3 (1.66%) Remote Desktop
11 2 (1.10%) IMAP
12 1 (0.55%) Intranet
Database & Business Intelligence
1 6 (3.31%) SQL Server
General
1 69 (38.12%) Social Skills
2 12 (6.63%) Manufacturing
3 10 (5.52%) Finance
3 10 (5.52%) Organisational Skills
4 7 (3.87%) Analytical Skills
5 5 (2.76%) Automotive
6 4 (2.21%) Public Sector
7 3 (1.66%) Retail
8 2 (1.10%) Legal
9 1 (0.55%) Electronics
Miscellaneous
1 29 (16.02%) Driving Licence
2 3 (1.66%) Mobile Computing
3 2 (1.10%) CCTV
3 2 (1.10%) EPoS
3 2 (1.10%) Legacy Systems
3 2 (1.10%) SCADA
3 2 (1.10%) Self-Motivation
4 1 (0.55%) iPhone
4 1 (0.55%) Video Conferencing
4 1 (0.55%) Virtual Team
Operating Systems
1 92 (50.83%) Windows
2 40 (22.10%) Windows Server
3 18 (9.94%) Windows 10
4 14 (7.73%) Android
5 8 (4.42%) Apple iOS
6 7 (3.87%) Linux
7 3 (1.66%) Windows 7
7 3 (1.66%) Windows Server 2016
7 3 (1.66%) Windows Server 2019
8 2 (1.10%) Windows 8
Processes & Methodologies
1 64 (35.36%) Customer Service
2 53 (29.28%) Problem-Solving
3 15 (8.29%) Time Management
4 10 (5.52%) ITIL
5 9 (4.97%) Cybersecurity
6 6 (3.31%) Collaborative Working
6 6 (3.31%) Kalman Filter
6 6 (3.31%) Mobile Device Management
7 5 (2.76%) CRM
7 5 (2.76%) Logistics
8 4 (2.21%) Computer Science
8 4 (2.21%) Disaster Recovery
8 4 (2.21%) Mathematics
8 4 (2.21%) Project Management
9 3 (1.66%) Continuous Improvement
9 3 (1.66%) ERP
9 3 (1.66%) Service Delivery
9 3 (1.66%) Software Testing
10 2 (1.10%) Break/Fix
10 2 (1.10%) Information Governance
Programming Languages
1 8 (4.42%) PowerShell
2 5 (2.76%) SQL
3 4 (2.21%) T-SQL
Qualifications
1 21 (11.60%) DBS Check
2 9 (4.97%) Degree
2 9 (4.97%) Microsoft Certification
3 5 (2.76%) MCP
4 4 (2.21%) MCSE
5 2 (1.10%) Computer Science Degree
6 1 (0.55%) A+ Certification
6 1 (0.55%) AWS Certification
6 1 (0.55%) CCNA
6 1 (0.55%) Cisco Certification
6 1 (0.55%) SC Cleared
6 1 (0.55%) Security Cleared
6 1 (0.55%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 11 (6.08%) SLA
2 2 (1.10%) GDPR
System Software
1 37 (20.44%) Active Directory
2 14 (7.73%) VMware Infrastructure
3 13 (7.18%) Hyper-V
4 4 (2.21%) Virtual Machines
5 3 (1.66%) vSphere
6 2 (1.10%) Virtual Servers
Systems Management
1 18 (9.94%) Microsoft Intune
2 3 (1.66%) Autotask
2 3 (1.66%) SmoothWall
3 1 (0.55%) FortiGate
3 1 (0.55%) Graylog
3 1 (0.55%) SCCM
Vendors
1 70 (38.67%) Microsoft
2 23 (12.71%) Apple
3 16 (8.84%) VMware
4 12 (6.63%) Google
5 6 (3.31%) Sage
6 4 (2.21%) Sun
7 3 (1.66%) Citrix
7 3 (1.66%) ConnectWise
7 3 (1.66%) Datto
7 3 (1.66%) Dell
7 3 (1.66%) Kaseya
8 2 (1.10%) Acronis
8 2 (1.10%) Cisco
8 2 (1.10%) Ubiquiti
8 2 (1.10%) Veeam
9 1 (0.55%) Aruba
9 1 (0.55%) Barracuda Networks
9 1 (0.55%) Fortinet
9 1 (0.55%) HP
9 1 (0.55%) Sophos