The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 249 260 232
Rank change year-on-year
+11 -28
Permanent jobs requiring a 1st Line Support Engineer 7 5 6
As % of all permanent IT jobs located in the North West 0.10% 0.068% 0.088%
As % of the Job Titles category 0.11% 0.072% 0.093%
Number of salaries quoted 7 5 6
Average salary £18,500 £19,500 £16,000
Average salary % change year-on-year
-5.12% +21.87%
90% offered a salary of more than £18,000 £18,600 £15,750
10% offered a salary of more than £21,200 £19,500 £19,250
UK excluding London average salary £21,000 £21,000 £19,000
% change year-on-year
- +10.52%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6480 6976 6460
As % of all permanent IT jobs located in the North West 95.50% 94.87% 94.29%
Number of salaries quoted 5386 5660 5547
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £54,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the North West

1st Line Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the North West region.

1st Line Support Engineer Salary Trend in the North West

1st Line Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the North West region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lancashire - 4 £18,250 -
Cheshire -7 2 £21,250 +8.97% 3
Manchester +4 1 £18,000 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 31 August 2015, IT jobs across the North West region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 11 (78.57%) Active Directory
1 11 (78.57%) Windows
2 9 (64.29%) Citrix
3 8 (57.14%) Cisco
3 8 (57.14%) MS Office
3 8 (57.14%) MS Excel
3 8 (57.14%) Windows 8
4 7 (50.00%) Windows XP
5 6 (42.86%) Wireless
5 6 (42.86%) Windows Vista
5 6 (42.86%) Hyper-V
6 3 (21.43%) LAN
6 3 (21.43%) Windows 7
7 2 (14.29%) Degree
7 2 (14.29%) Linux
7 2 (14.29%) DHCP
7 2 (14.29%) TCP/IP
7 2 (14.29%) VPN
7 2 (14.29%) DNS
7 2 (14.29%) SLA
7 2 (14.29%) Firewall
7 2 (14.29%) Microsoft
7 2 (14.29%) IPv4
8 1 (7.14%) Change Management
8 1 (7.14%) Microsoft Certification
8 1 (7.14%) Apple
8 1 (7.14%) Windows Server 2003
8 1 (7.14%) Telecoms
8 1 (7.14%) MCDST
8 1 (7.14%) Dynamics CRM

1st Line Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 31 August 2015, IT jobs across the North West region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 8 (57.14%) MS Office
1 8 (57.14%) MS Excel
Business Applications
1 1 (7.14%) Dynamics CRM
Communications & Networking
1 6 (42.86%) Wireless
2 3 (21.43%) LAN
3 2 (14.29%) DHCP
3 2 (14.29%) TCP/IP
3 2 (14.29%) VPN
3 2 (14.29%) DNS
3 2 (14.29%) IPv4
3 2 (14.29%) Firewall
4 1 (7.14%) Ethernet
4 1 (7.14%) PBX
4 1 (7.14%) WAN
General
1 1 (7.14%) Telecoms
Operating Systems
1 11 (78.57%) Windows
2 8 (57.14%) Windows 8
3 7 (50.00%) Windows XP
4 6 (42.86%) Windows Vista
5 3 (21.43%) Windows 7
6 2 (14.29%) Linux
7 1 (7.14%) Windows Server 2003
7 1 (7.14%) Windows Server 2008
7 1 (7.14%) Mac OS
Processes & Methodologies
1 1 (7.14%) CRM
1 1 (7.14%) Change Management
1 1 (7.14%) Line Management
Qualifications
1 2 (14.29%) Degree
2 1 (7.14%) MCP
2 1 (7.14%) Microsoft Certification
2 1 (7.14%) MCDST
2 1 (7.14%) MCITP
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 11 (78.57%) Active Directory
2 6 (42.86%) Hyper-V
Vendors
1 9 (64.29%) Citrix
2 8 (57.14%) Cisco
3 2 (14.29%) Microsoft
4 1 (7.14%) Apple
Macclesfield
Shortlist Recruitment
Salary: £20000 - £22000 per annum
Posted: 10 days ago
Macclesfield
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 25 days ago