The table below looks at the statistics for SLA skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 96 106 80
Rank change year-on-year
+10 -26
Permanent jobs citing SLA 195 167 254
As % of all permanent IT jobs located in the North West 3.07% 2.68% 3.38%
As % of the Quality Assurance & Compliance category 26.64% 23.03% 30.27%
Number of salaries quoted 153 134 214
Median salary £26,000 £35,000 £34,000
Median salary % change year-on-year
-25.71% +2.94%
90% offered a salary of more than £19,500 £19,650 £20,000
10% offered a salary of more than £45,000 £57,500 £67,500
UK excluding London median salary £35,000 £36,500 £33,000
% change year-on-year
-4.10% +10.60%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
732 725 839
As % of all permanent IT jobs located in the North West 11.51% 11.64% 11.18%
Number of salaries quoted 564 559 710
Median salary £42,500 £40,000 £40,500
Median salary % change year-on-year
+6.25% -1.23%
90% offered a salary of more than £24,000 £25,000 £26,000
10% offered a salary of more than £60,000 £67,500 £57,500
UK excluding London median salary £45,000 £43,000 £41,000
% change year-on-year
+4.65% +4.87%

SLA
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North West region.

SLA Salary Trend in the North West

SLA
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing SLA across the North West region over the 3 months to 2 December 2016.

SLA Salary Histogram in the North West

SLA
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North West region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -9 102 £26,000 -28.27% 19
Cheshire +33 46 £22,500 -43.75% 2
Merseyside -11 23 £30,250 -24.37% 1
Lancashire 0 21 £30,250 +72.85% 1
Cumbria +5 2 £27,000 -13.60%
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 2 December 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for SLA.

1 136 (40.48%) ITIL
2 109 (32.44%) Windows
3 103 (30.65%) Microsoft
4 71 (21.13%) Service Delivery
5 67 (19.94%) MS Excel
6 66 (19.64%) MS Office
6 66 (19.64%) Active Directory
7 60 (17.86%) Finance
8 48 (14.29%) Service Management
9 46 (13.69%) Data Centre
10 44 (13.10%) SQL
11 43 (12.80%) Cisco
12 42 (12.50%) VMware
13 39 (11.61%) Windows Server
14 38 (11.31%) SQL Server
14 38 (11.31%) MS Exchange
15 37 (11.01%) WAN
16 35 (10.42%) Stakeholder Management
17 33 (9.82%) Windows Server 2008
18 30 (8.93%) Problem Management
18 30 (8.93%) Incident Management
19 27 (8.04%) LAN
19 27 (8.04%) Cisco Certification
19 27 (8.04%) VMware Infrastructure
20 26 (7.74%) Change Management
20 26 (7.74%) Firewall
20 26 (7.74%) Management Information System
20 26 (7.74%) Analytical Skills
21 25 (7.44%) Time Management
22 24 (7.14%) Workflow

SLA
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (11.31%) MS Exchange
2 20 (5.95%) SharePoint
3 16 (4.76%) Exchange Server 2013
4 11 (3.27%) NetWeaver
5 9 (2.68%) Skype for Business
6 8 (2.38%) Exchange Server 2010
7 5 (1.49%) Exchange Server 2007
7 5 (1.49%) IIS
8 4 (1.19%) WebSphere
9 3 (0.89%) BizTalk Server
9 3 (0.89%) Exchange Server 2003
9 3 (0.89%) SharePoint 2013
10 2 (0.60%) Blackberry Enterprise Server
10 2 (0.60%) CICS
10 2 (0.60%) GroupWise
10 2 (0.60%) SharePoint 2010
Applications
1 67 (19.94%) MS Excel
2 66 (19.64%) MS Office
3 17 (5.06%) MS PowerPoint
4 7 (2.08%) MS Visio
5 2 (0.60%) Spreadsheet
Business Applications
1 5 (1.49%) Line 50
1 5 (1.49%) Sage X3
2 4 (1.19%) Dynamics CRM
2 4 (1.19%) PeopleSoft HRMS
3 3 (0.89%) Oracle Applications
4 2 (0.60%) assyst
5 1 (0.30%) Dynamics AX
5 1 (0.30%) Oracle CRM
5 1 (0.30%) PeopleSoft CRM
5 1 (0.30%) SAP CO
5 1 (0.30%) SAP EHS
5 1 (0.30%) SAP EWM
5 1 (0.30%) SAP FI
5 1 (0.30%) SAP FI/CO
5 1 (0.30%) SAP FSCM
5 1 (0.30%) SAP WM
Cloud Services
1 16 (4.76%) Office 365
2 11 (3.27%) Amazon AWS
3 10 (2.98%) SaaS
4 9 (2.68%) Microsoft Azure
5 5 (1.49%) IaaS
5 5 (1.49%) OneDrive
6 4 (1.19%) G Suite
6 4 (1.19%) PaaS
Communications & Networking
1 37 (11.01%) WAN
2 27 (8.04%) LAN
3 26 (7.74%) Firewall
4 20 (5.95%) BGP
5 19 (5.65%) TCP/IP
6 18 (5.36%) DHCP
7 17 (5.06%) DNS
8 16 (4.76%) VoIP
9 15 (4.46%) OSPF
10 11 (3.27%) SNMP
10 11 (3.27%) Wireless
11 9 (2.68%) MPLS
11 9 (2.68%) Network Security
11 9 (2.68%) SMS
11 9 (2.68%) VLAN
11 9 (2.68%) Wi-Fi
12 8 (2.38%) Cisco Nexus
13 7 (2.08%) Internet
13 7 (2.08%) SAN
13 7 (2.08%) VPN
Database & Business Intelligence
1 38 (11.31%) SQL Server
2 14 (4.17%) BusinessObjects
2 14 (4.17%) DB2
3 10 (2.98%) SQL Server 2008
4 6 (1.79%) SQL Server Integration Services
4 6 (1.79%) SQL Server Reporting Services
5 5 (1.49%) Power BI
6 4 (1.19%) Oracle BI EE
6 4 (1.19%) Spotfire
6 4 (1.19%) SQL Server 2012
7 3 (0.89%) Crystal Reports
7 3 (0.89%) GIS
7 3 (0.89%) Oracle Database
7 3 (0.89%) Oracle Database 10g
7 3 (0.89%) Oracle Reports
7 3 (0.89%) Oracle8/8i Database
7 3 (0.89%) Oracle9i Database
7 3 (0.89%) SAP BW
7 3 (0.89%) SQL Server 2005
7 3 (0.89%) SQL Server Analysis Services
Development Applications
1 4 (1.19%) Oracle Forms
2 3 (0.89%) Jenkins
3 1 (0.30%) Talend Open Studio
3 1 (0.30%) Team Foundation Server
3 1 (0.30%) VSS/SourceSafe
General
1 60 (17.86%) Finance
2 19 (5.65%) Telecoms
3 18 (5.36%) Back Office
4 14 (4.17%) Retail
5 11 (3.27%) Banking
5 11 (3.27%) Legal
6 8 (2.38%) Law
7 7 (2.08%) Manufacturing
8 3 (0.89%) Corporate Banking
8 3 (0.89%) Financial Institution
8 3 (0.89%) Multimedia
9 2 (0.60%) French Language
9 2 (0.60%) German Language
9 2 (0.60%) Spanish Language
10 1 (0.30%) Automotive
10 1 (0.30%) Billing
10 1 (0.30%) General Ledger
10 1 (0.30%) Marketing
10 1 (0.30%) Pharmaceutical
10 1 (0.30%) Publishing
Job Titles
1 67 (19.94%) Analyst
2 39 (11.61%) Service Manager
3 34 (10.12%) Support Analyst
4 32 (9.52%) Applications Support
5 29 (8.63%) Consultant
6 28 (8.33%) Services Delivery Manager
7 27 (8.04%) Delivery Manager
7 27 (8.04%) Support Engineer
8 26 (7.74%) IT Support
9 24 (7.14%) Help Desk Support
10 22 (6.55%) 2nd Line Support
11 21 (6.25%) Service Analyst
12 17 (5.06%) Help Desk Analyst
13 15 (4.46%) Applications Support Analyst
14 14 (4.17%) IT Engineer
14 14 (4.17%) Network Engineer
15 13 (3.87%) 1st Line Support
15 13 (3.87%) IT Analyst
15 13 (3.87%) SAP Consultant
16 12 (3.57%) Help Desk Support Analyst
Libraries, Frameworks & Software Standards
1 11 (3.27%) SAP Basis
2 9 (2.68%) .NET
2 9 (2.68%) Flash
2 9 (2.68%) Web Services
3 4 (1.19%) .NET Framework
3 4 (1.19%) 802.1X
3 4 (1.19%) ASP.NET
3 4 (1.19%) WinForms
4 3 (0.89%) iBATIS
4 3 (0.89%) Spring
4 3 (0.89%) WCF
5 1 (0.30%) AngularJS
5 1 (0.30%) ASP.NET Web API
5 1 (0.30%) CSS
5 1 (0.30%) HTML
5 1 (0.30%) HTML5
5 1 (0.30%) Middleware
5 1 (0.30%) SAP Business Workflow
Miscellaneous
1 46 (13.69%) Data Centre
2 26 (7.74%) Analytical Skills
2 26 (7.74%) Management Information System
3 19 (5.65%) Statistics
4 15 (4.46%) Driving Licence
5 13 (3.87%) iPad
6 12 (3.57%) Clustering
7 10 (2.98%) Wiki
8 9 (2.68%) Computer Science
9 5 (1.49%) Virtual Team
10 4 (1.19%) Enterprise Software
10 4 (1.19%) Enterprise Storage
11 3 (0.89%) Credit Risk
11 3 (0.89%) Data Protection Act
11 3 (0.89%) Private Cloud
11 3 (0.89%) SWIFT
12 2 (0.60%) Blackberry
12 2 (0.60%) Public Cloud
13 1 (0.30%) IVR
13 1 (0.30%) N-Tier
Operating Systems
1 109 (32.44%) Windows
2 39 (11.61%) Windows Server
3 33 (9.82%) Windows Server 2008
4 24 (7.14%) Unix
5 22 (6.55%) Windows Server 2003
6 18 (5.36%) Windows 7
7 17 (5.06%) Linux
8 15 (4.46%) Windows Server 2012
9 12 (3.57%) Windows XP
10 11 (3.27%) Windows 8
11 7 (2.08%) Windows 10
12 5 (1.49%) Android
12 5 (1.49%) Apple iOS
13 4 (1.19%) Windows Vista
14 1 (0.30%) AIX
14 1 (0.30%) Mac OS X
14 1 (0.30%) Windows 2000
14 1 (0.30%) Windows Mobile
Processes & Methodologies
1 136 (40.48%) ITIL
2 71 (21.13%) Service Delivery
3 48 (14.29%) Service Management
4 35 (10.42%) Stakeholder Management
5 30 (8.93%) Incident Management
5 30 (8.93%) Problem Management
6 26 (7.74%) Change Management
7 25 (7.44%) Time Management
8 24 (7.14%) Workflow
9 23 (6.85%) Validation
10 22 (6.55%) Continuous Improvement
10 22 (6.55%) Disaster Recovery
10 22 (6.55%) Mentoring
11 21 (6.25%) ITIL V3
12 20 (5.95%) Service Design
13 19 (5.65%) Business Continuity
13 19 (5.65%) Project Management
14 18 (5.36%) Process Improvement
15 17 (5.06%) Performance Management
16 16 (4.76%) Network Monitoring
Programming Languages
1 44 (13.10%) SQL
2 21 (6.25%) PowerShell
3 10 (2.98%) C
4 7 (2.08%) C#
4 7 (2.08%) PL/SQL
4 7 (2.08%) T-SQL
4 7 (2.08%) VB.NET
5 5 (1.49%) VB
5 5 (1.49%) VBA
6 4 (1.19%) Java
6 4 (1.19%) R
7 3 (0.89%) ABAP
8 2 (0.60%) COBOL
9 1 (0.30%) Perl
Qualifications
1 27 (8.04%) Cisco Certification
2 24 (7.14%) CCNA
3 20 (5.95%) Degree
4 19 (5.65%) MCP
5 13 (3.87%) CCNP
6 12 (3.57%) ITIL Certification
7 11 (3.27%) Microsoft Certification
8 9 (2.68%) ISEB
9 8 (2.38%) ITIL Foundation Certificate
10 6 (1.79%) HNC
10 6 (1.79%) HND
10 6 (1.79%) SC Cleared
10 6 (1.79%) Security Cleared
11 5 (1.49%) CCENT
12 4 (1.19%) BPSS Clearance
12 4 (1.19%) PRINCE2 Practitioner
13 3 (0.89%) MCSA
14 2 (0.60%) MCITP
14 2 (0.60%) MCSE
14 2 (0.60%) NVQ Level 4
Quality Assurance & Compliance
1 9 (2.68%) PCI DSS
1 9 (2.68%) QA
2 3 (0.89%) ISO/IEC 27001
3 2 (0.60%) Data Quality
4 1 (0.30%) Solvency II
System Software
1 66 (19.64%) Active Directory
2 27 (8.04%) VMware Infrastructure
3 11 (3.27%) Hyper-V
4 6 (1.79%) Virtual Servers
5 5 (1.49%) Microsoft Virtual Server
6 4 (1.19%) Firmware
7 3 (0.89%) VMware ESXi
7 3 (0.89%) vSphere
7 3 (0.89%) XenApp
7 3 (0.89%) XenDesktop
8 2 (0.60%) NDS
8 2 (0.60%) NetIQ eDirectory
9 1 (0.30%) Forefront TMG
9 1 (0.30%) Terminal Services
9 1 (0.30%) Virtual Machines
9 1 (0.30%) VMware ESX
Systems Management
1 14 (4.17%) Microsoft Clustering
2 9 (2.68%) SCCM
3 5 (1.49%) PaperCut
3 5 (1.49%) SCOM
4 4 (1.19%) AirWatch
4 4 (1.19%) Cisco UCCE
5 3 (0.89%) FortiGate
5 3 (0.89%) Nagios
5 3 (0.89%) Norton AntiVirus
5 3 (0.89%) Opscode Chef
5 3 (0.89%) Puppet
6 2 (0.60%) Backup Exec
6 2 (0.60%) Cisco CUCM
6 2 (0.60%) Cisco UCCX
6 2 (0.60%) Systems Management Server (SMS)
7 1 (0.30%) Cisco Prime
7 1 (0.30%) Ganglia
7 1 (0.30%) Netcool
7 1 (0.30%) OpenView
7 1 (0.30%) Tivoli
Vendors
1 103 (30.65%) Microsoft
2 43 (12.80%) Cisco
3 42 (12.50%) VMware
4 21 (6.25%) Oracle
5 20 (5.95%) SAP
6 16 (4.76%) Citrix
6 16 (4.76%) Computacenter
7 15 (4.46%) Juniper
8 12 (3.57%) Remedy
9 10 (2.98%) CheckPoint
9 10 (2.98%) Dell
9 10 (2.98%) Extreme Networks
10 9 (2.68%) Cadence
11 8 (2.38%) HP
12 6 (1.79%) Intel Security
13 5 (1.49%) Mitel
13 5 (1.49%) Sage
13 5 (1.49%) Siemens
13 5 (1.49%) SonicWALL
13 5 (1.49%) Symantec
Manchester, Lancashire
Experis Ltd
Posted: 9 hours ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £20,000 per annum plus bonus and benefits
Posted: 14 hours ago
Warrington, Cheshire
Sopra Steria Recruitment
Salary: Unspecified Competitive salary + excellent benefits
Posted: 10 hours ago
Manchester, Lancashire
CPS Group UK
Salary: £20000 - £30000 per annum + Pension, Training, Annual Leave
Posted: 17 hours ago
Manchester, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum plus on call, bonus, overtime and be
Posted: 14 hours ago
Greater Manchester
Frazer John Recruitment Ltd
Salary: £22000.00 - £25000.00 per annum
Posted: 3 days ago
Macclesfield, Cheshire
Opus IT Consulting
Salary: £16000 - £18000 per annum + benefits
Posted: 2 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: 2 days ago
Manchester, Lancashire
Oscar
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
FT Select
Salary: From £30,000 to £34,000 per annum plus on call, overtime, bonus and be
Posted: Yesterday
Manchester, Lancashire
Networking People
Salary: £22000 - £28000 per annum + On Call + Benefits
Posted: 2 days ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £25000 - £34000 per annum + Bonus & Benefits
Posted: 2 days ago
Manchester, Lancashire
RecruitmentRevolution.com Limited
Salary: Up to £30,000 per annum + Benefits
Posted: 3 days ago
Manchester
Computacenter
Salary: Competitive
Posted: 7 days ago
Oldham
Michael Page Technology
Salary: £40000 - £50000 per annum + Benefits
Posted: 18 days ago
Cheadle
Recital Consulting Ltd
Salary: 26000-28000 Per Annum
Posted: 17 days ago
Manchester
CPS Group Limited
Salary: £20000 - £22500 per annum + Company car, on call bonus, overtime
Posted: 10 days ago
Liverpool
CPS Group Limited
Salary: £20000 - £22500 per annum + Company car, on call bonus, overtime
Posted: 11 days ago
Manchester, North West, United Kingdom
Freshfields Bruckhaus Deringer
Salary: Competitive
Posted: 11 days ago
Manchester
Talentera
Salary: £35,000 - £40,000 per year
Posted: 26 days ago
Leyland, Lancashire
Cegedimrx
Salary: From £16,500 to £17,500 per annum Plus Company Benefits
Posted: 14 days ago