The first table below looks at the demand for SLA skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the North West region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 86 94 92
Rank change year-on-year
+8 -2
Permanent jobs citing SLA 210 180 204
As % of all permanent IT jobs located in the North West 2.94% 2.48% 2.72%
As % of the Quality Assurance & Compliance category 34.60% 31.69% 33.83%
Number of salaries quoted 164 150 164
Average salary £37,750 £30,250 £37,500
Average salary % change year-on-year
+24.79% -19.33%
90% offered a salary of more than £19,000 £20,000 £21,500
10% offered a salary of more than £63,600 £45,000 £57,500
UK excluding London average salary £34,000 £37,250 £35,000
% change year-on-year
-8.72% +6.42%
Quality Assurance & Compliance Category
North West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
607 568 603
As % of all permanent IT jobs located in the North West 8.51% 7.84% 8.05%
Number of salaries quoted 493 473 465
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,650 £22,500 £23,225
10% offered a salary of more than £57,500 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £42,500
% change year-on-year
- -5.88%
SLA
England

SLA
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the North West region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North West region.

SLA Salary Trend in the North West

SLA
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing SLA across the North West region over the 3 months to 29 July 2014.

SLA Salary Histogram in the North West

SLA
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the North West region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +17 87 £32,500 -8.45% 8
Cheshire -8 59 £30,000 +1.69% 6
Merseyside +14 39 £55,000 +57.14% 1
Cumbria +13 8 £51,250 +88.07% 2
Lancashire -6 6 £22,000 -2.22% 2
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 29 July 2014, IT jobs across the North West region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 192 (47.06%) ITIL
2 117 (28.68%) Microsoft
3 114 (27.94%) Windows
4 95 (23.28%) Finance
5 92 (22.55%) VMware
6 82 (20.10%) Service Delivery
7 80 (19.61%) Change Management
8 74 (18.14%) SQL
9 73 (17.89%) MS Excel
9 73 (17.89%) VMware Infrastructure
10 72 (17.65%) Active Directory
11 66 (16.18%) Service Management
11 66 (16.18%) Degree
12 62 (15.20%) SAN
13 50 (12.25%) Disaster Recovery
14 48 (11.76%) MS Exchange
15 46 (11.27%) Windows Server 2008
16 45 (11.03%) HP
17 44 (10.78%) Citrix
17 44 (10.78%) NetApp
18 43 (10.54%) Windows Server 2003
19 42 (10.29%) Microsoft Certification
20 41 (10.05%) Problem Management
21 40 (9.80%) Cisco
21 40 (9.80%) SQL Server
22 39 (9.56%) WAN
23 38 (9.31%) MS Office
24 37 (9.07%) MCSE
24 37 (9.07%) Project Management
24 37 (9.07%) Capacity Management

SLA
Top Related IT Skills in the North West by Category

For the 6 months to 29 July 2014, IT jobs across the North West region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 48 (11.76%) MS Exchange
2 19 (4.66%) SharePoint
3 18 (4.41%) Exchange Server 2010
4 15 (3.68%) Lync
5 14 (3.43%) Exchange Server 2013
6 13 (3.19%) Exchange Server 2007
7 12 (2.94%) TIBCO EMS
8 8 (1.96%) IIS
9 7 (1.72%) Exchange Server 2003
9 7 (1.72%) BizTalk Server
10 6 (1.47%) WebSphere Application Server
10 6 (1.47%) WebSphere
11 5 (1.23%) TPMS
11 5 (1.23%) Office Communications Server
12 4 (0.98%) WebLogic
13 3 (0.74%) Tomcat
14 2 (0.49%) Apache
14 2 (0.49%) Oracle Application Server
15 1 (0.25%) Oracle 10gAS
15 1 (0.25%) Sitecore CMS
Applications
1 73 (17.89%) MS Excel
2 38 (9.31%) MS Office
3 2 (0.49%) MS Visio
3 2 (0.49%) MS PowerPoint
Business Applications
1 12 (2.94%) BusinessWorks
2 8 (1.96%) SAP FI
2 8 (1.96%) Oracle Applications
2 8 (1.96%) SAP FI/CO
2 8 (1.96%) SAP CO
2 8 (1.96%) Oracle General Ledger
2 8 (1.96%) Oracle Receivables
2 8 (1.96%) Oracle Cash Management
3 7 (1.72%) Oracle E-Business Tax
3 7 (1.72%) Oracle iProcurement
4 6 (1.47%) Oracle Payables
4 6 (1.47%) Oracle EBS R12
4 6 (1.47%) Oracle Financials
5 5 (1.23%) Oracle 11i
5 5 (1.23%) Dynamics CRM
5 5 (1.23%) Oracle Subledger Accounting
6 3 (0.74%) Oracle EBS
6 3 (0.74%) Oracle Assets
7 2 (0.49%) Oracle Internet Expenses
7 2 (0.49%) PeopleSoft Financials
Cloud Services
1 17 (4.17%) Cloud Computing
2 10 (2.45%) SaaS
3 7 (1.72%) Office 365
4 4 (0.98%) Amazon AWS
5 3 (0.74%) Microsoft Azure
Communications & Networking
1 62 (15.20%) SAN
2 39 (9.56%) WAN
3 28 (6.86%) LAN
4 25 (6.13%) TCP/IP
5 22 (5.39%) Firewall
6 17 (4.17%) NAS
6 17 (4.17%) DNS
7 15 (3.68%) Internet
8 14 (3.43%) Wi-Fi
9 9 (2.21%) VPN
10 8 (1.96%) VoIP
10 8 (1.96%) VLAN
11 7 (1.72%) LDAP
12 6 (1.47%) DMZ
12 6 (1.47%) Wireless
13 5 (1.23%) DHCP
13 5 (1.23%) Ethernet
13 5 (1.23%) ADSL
13 5 (1.23%) Broadband
13 5 (1.23%) Structured Cabling
Database & Business Intelligence
1 40 (9.80%) SQL Server
2 16 (3.92%) DB2
3 8 (1.96%) SQL Server 2008
4 6 (1.47%) SQL Server 2005
5 5 (1.23%) SQL Server Integration Services
6 3 (0.74%) SQL Server Reporting Services
7 2 (0.49%) Oracle Database
7 2 (0.49%) Relational Database
7 2 (0.49%) Hadoop
7 2 (0.49%) NoSQL
7 2 (0.49%) Big Data
7 2 (0.49%) Crystal Reports
8 1 (0.25%) Oracle Reports
8 1 (0.25%) Oracle Discoverer
8 1 (0.25%) RDBMS
8 1 (0.25%) Oracle Database 10g
8 1 (0.25%) SAP BW
8 1 (0.25%) PostgreSQL
8 1 (0.25%) Microsoft Analysis Services
8 1 (0.25%) Oracle Database 12c
Development Applications
1 2 (0.49%) MSI
1 2 (0.49%) InstallShield
1 2 (0.49%) SQL Server Management Studio (SSMS)
2 1 (0.25%) Visual Studio
2 1 (0.25%) VSS/SourceSafe
2 1 (0.25%) Oracle Forms
2 1 (0.25%) NUnit
2 1 (0.25%) JIRA
2 1 (0.25%) TestComplete
2 1 (0.25%) Team Foundation Server
General
1 95 (23.28%) Finance
2 25 (6.13%) Telecoms
3 23 (5.64%) Back Office
4 17 (4.17%) Retail
5 12 (2.94%) Billing
6 9 (2.21%) Legal
7 4 (0.98%) Banking
8 3 (0.74%) Manufacturing
8 3 (0.74%) Advertising
8 3 (0.74%) Law
9 2 (0.49%) Publishing
9 2 (0.49%) Multimedia
9 2 (0.49%) General Ledger
9 2 (0.49%) French Language
10 1 (0.25%) German Language
10 1 (0.25%) Italian Language
10 1 (0.25%) Marketing
10 1 (0.25%) Dutch Language
10 1 (0.25%) Games
10 1 (0.25%) Financial Institution
Job Titles
1 93 (22.79%) Analyst
2 51 (12.50%) Service Analyst
3 42 (10.29%) Service Desk Analyst
4 40 (9.80%) Service Manager
5 32 (7.84%) Support Analyst
6 31 (7.60%) Consultant
7 23 (5.64%) Support Engineer
7 23 (5.64%) Team Leader
8 21 (5.15%) 2nd Line Support
8 21 (5.15%) Administrator
8 21 (5.15%) IT Support
9 20 (4.90%) Services Delivery Manager
9 20 (4.90%) Delivery Manager
10 18 (4.41%) Technical Specialist
11 17 (4.17%) Systems Administrator
12 14 (3.43%) Applications Support
12 14 (3.43%) Technical Support
12 14 (3.43%) Support Manager
13 12 (2.94%) Infrastructure Specialist
13 12 (2.94%) Storage Specialist
Libraries, Frameworks & Software Standards
1 19 (4.66%) .NET
2 18 (4.41%) Web Services
3 13 (3.19%) WCF
4 12 (2.94%) JMS
5 6 (1.47%) HTML
6 5 (1.23%) XML
7 4 (0.98%) CSS
7 4 (0.98%) Memcached
8 3 (0.74%) Oracle Fusion
8 3 (0.74%) Middleware
9 2 (0.49%) Software Packaging
9 2 (0.49%) SOAP
9 2 (0.49%) J2EE
9 2 (0.49%) REST
10 1 (0.25%) CSS3
10 1 (0.25%) RESTful
10 1 (0.25%) HTML5
10 1 (0.25%) WPF
10 1 (0.25%) Spring Web Flow
10 1 (0.25%) ADO.NET
Miscellaneous
1 27 (6.62%) Computer Science
2 26 (6.37%) Replication
3 19 (4.66%) Management Information System
3 19 (4.66%) Enterprise Software
4 17 (4.17%) e-Health
4 17 (4.17%) Client/Server
5 16 (3.92%) Firmware
5 16 (3.92%) Blackberry
6 14 (3.43%) CLARiiON
7 13 (3.19%) Statistics
8 12 (2.94%) Symmetrix DMX
8 12 (2.94%) EMC Centera
9 8 (1.96%) FlexPod
10 7 (1.72%) Social Media
10 7 (1.72%) Clustering
10 7 (1.72%) GIS
11 6 (1.47%) Thin Client
11 6 (1.47%) Fat Client
12 5 (1.23%) iPhone
13 4 (0.98%) Enterprise Storage
Operating Systems
1 114 (27.94%) Windows
2 46 (11.27%) Windows Server 2008
3 43 (10.54%) Windows Server 2003
4 35 (8.58%) UNIX
4 35 (8.58%) Linux
5 20 (4.90%) Windows XP
5 20 (4.90%) Windows 7
6 15 (3.68%) Windows Server 2012
7 14 (3.43%) Windows 8
8 12 (2.94%) AIX
9 11 (2.70%) Windows 2000
10 7 (1.72%) Windows NT
10 7 (1.72%) zOS
10 7 (1.72%) MVS
11 5 (1.23%) Windows 2000 Server
12 3 (0.74%) Mac OS X
13 2 (0.49%) Android
13 2 (0.49%) Apple iOS
14 1 (0.25%) Windows Vista
14 1 (0.25%) Red Hat Enterprise Linux
Processes & Methodologies
1 192 (47.06%) ITIL
2 82 (20.10%) Service Delivery
3 80 (19.61%) Change Management
4 66 (16.18%) Service Management
5 50 (12.25%) Disaster Recovery
6 41 (10.05%) Problem Management
7 37 (9.07%) Project Management
7 37 (9.07%) Capacity Management
8 32 (7.84%) Incident Management
9 23 (5.64%) Continuous Improvement
10 22 (5.39%) Capacity Planning
11 21 (5.15%) Root Cause Analysis
11 21 (5.15%) Performance Tuning
12 20 (4.90%) Asset Management
12 20 (4.90%) Web Development
13 19 (4.66%) PRINCE2
14 18 (4.41%) ERP
15 17 (4.17%) Stakeholder Management
16 16 (3.92%) Change Control
17 14 (3.43%) Time Management
Programming Languages
1 74 (18.14%) SQL
2 26 (6.37%) PowerShell
3 19 (4.66%) Shell Script
3 19 (4.66%) Java
4 17 (4.17%) C#
5 15 (3.68%) Python
6 12 (2.94%) Ruby
7 8 (1.96%) ABAP
8 7 (1.72%) Perl
9 6 (1.47%) JavaScript
10 5 (1.23%) C
10 5 (1.23%) PHP
11 4 (0.98%) VB
11 4 (0.98%) VB.NET
11 4 (0.98%) Korn
11 4 (0.98%) Bash Shell
12 3 (0.74%) VBScript
13 2 (0.49%) T-SQL
14 1 (0.25%) REXX
14 1 (0.25%) Tcl
Qualifications
1 66 (16.18%) Degree
2 42 (10.29%) Microsoft Certification
3 37 (9.07%) MCSE
4 30 (7.35%) MCP
5 27 (6.62%) Cisco Certification
6 26 (6.37%) Security Cleared
6 26 (6.37%) ITIL Certification
7 25 (6.13%) VMware Certified Professional (VCP)
7 25 (6.13%) CCNA
8 21 (5.15%) MCITP
9 14 (3.43%) SC Cleared
10 12 (2.94%) MCSA
11 9 (2.21%) CCNP
11 9 (2.21%) PRINCE2 Certification
11 9 (2.21%) MCTS
12 8 (1.96%) CCA
12 8 (1.96%) Citrix Certification
13 4 (0.98%) NCDA
14 3 (0.74%) HND
15 2 (0.49%) CISSP
Quality Assurance & Compliance
1 22 (5.39%) QA
2 3 (0.74%) PCI DSS
2 3 (0.74%) ISO 9001
3 1 (0.25%) ISO/IEC 27001
System Software
1 73 (17.89%) VMware Infrastructure
2 72 (17.65%) Active Directory
3 25 (6.13%) VMware ESX
4 20 (4.90%) VMware Server
5 17 (4.17%) VMFS
5 17 (4.17%) VMware ESXi
5 17 (4.17%) vCloud
6 16 (3.92%) Hyper-V
7 10 (2.45%) vSphere
8 4 (0.98%) Varnish
8 4 (0.98%) Postfix
8 4 (0.98%) NFS
8 4 (0.98%) Squid
9 2 (0.49%) Microsoft App-V
9 2 (0.49%) MetaFrame
9 2 (0.49%) ISA Server
10 1 (0.25%) Oracle RMAN
10 1 (0.25%) Xen
10 1 (0.25%) Oracle RAC
Systems Management
1 14 (3.43%) SCCM
2 13 (3.19%) Backup Exec
3 12 (2.94%) TIBCO Hawk
4 11 (2.70%) Tivoli
4 11 (2.70%) Tivoli Storage Manager
5 9 (2.21%) SCOM
6 5 (1.23%) SolarWinds Orion
6 5 (1.23%) OpenView
7 4 (0.98%) Nagios
7 4 (0.98%) Puppet
7 4 (0.98%) Opscode Chef
8 3 (0.74%) ServiceCenter
9 2 (0.49%) CiscoWorks
9 2 (0.49%) DameWare
9 2 (0.49%) NetBackup
9 2 (0.49%) Nessus
9 2 (0.49%) WSUS
10 1 (0.25%) CA Endevor
10 1 (0.25%) EMC NetWorker
10 1 (0.25%) HP Quality Center
Vendors
1 117 (28.68%) Microsoft
2 92 (22.55%) VMware
3 45 (11.03%) HP
4 44 (10.78%) Citrix
4 44 (10.78%) NetApp
5 40 (9.80%) Cisco
6 33 (8.09%) Oracle
7 32 (7.84%) EMC
8 19 (4.66%) CA
9 12 (2.94%) Hitachi
9 12 (2.94%) TIBCO
10 11 (2.70%) Symantec
10 11 (2.70%) McAfee
10 11 (2.70%) SAP
10 11 (2.70%) SolarWinds
11 9 (2.21%) Avaya
11 9 (2.21%) Dell
11 9 (2.21%) Apple
12 8 (1.96%) Sophos
13 7 (1.72%) CheckPoint
Bolton, Lancashire
Circle Recruitment
Salary: £17000 per annum + bens
Posted: 20 hours ago
Cheshire
Rullion IT Plus
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Wilmslow, Cheshire
Resource Management - Royal London
Salary: Competitive Package
Posted: 4 days ago
Macclesfield, Cheshire
Adria Solutions Ltd
Salary: £22000 - £25000 per annum + Benefits
Posted: 5 days ago
Macclesfield, Cheshire
Adria Solutions Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 5 days ago
Warrington, Cheshire
Ascent People Ltd
Salary: £38000 - £42000 per annum + Bonus + Benefits
Posted: 5 days ago
Barrow-In-Furness, Cumbria
ReThink Recruitment
Salary: £1 per annum + Negotiable
Posted: 6 days ago
Wilmslow, Cheshire
Resource Management
Salary: Competitive Package
Posted: 6 days ago
North West
Rullion IT Plus
Salary: £40000 - £50000 per annum + Package
Posted: 6 days ago
Manchester
Capita - ITIN
Salary: £50000.00 - £60000.00 per annum + Benefi
Posted: 7 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 11 days ago
Manchester
Capita - ITIN
Salary: £25000.00 - £35000.00 per annum
Posted: 11 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 11 days ago
Cumbria
Capita - ITIN
Salary: £0.00 - £1 per annum + competitive salary
Posted: 14 days ago
Manchester, Lancashire
Allegro Networks Ltd
Salary: From £18,000 to £23,000 per annum Plus Excellent Benefits
Posted: 18 days ago
Liverpool
Jumar Solutions
Salary: £26000 per annum
Posted: 18 days ago
Manchester, Cheshire, Lancashire
Actis Recruitment Ltd
Salary: to £45,000 + excellent bens
Posted: 20 days ago
Manchester, Cheshire, Lancashire
Actis Recruitment Ltd
Salary: to c£45,000 + excellent bens
Posted: 22 days ago