The table below looks at the statistics for SLA skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / North West
Rank 102 89 71
Rank change year-on-year
-13 -18
Permanent jobs citing SLA 165 164 249
As % of all permanent IT jobs located in the North West 2.77% 2.95% 3.61%
As % of the Quality Assurance & Compliance category 24.19% 25.39% 36.35%
Number of salaries quoted 123 111 217
Median salary £26,000 £31,000 £34,000
Median salary % change year-on-year
-16.12% -8.82%
90% offered a salary of more than £19,000 £20,000 £19,500
10% offered a salary of more than £41,500 £50,000 £60,000
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
682 646 685
As % of all permanent IT jobs located in the North West 11.46% 11.61% 9.94%
Number of salaries quoted 533 500 582
Median salary £41,500 £40,000 £39,500
Median salary % change year-on-year
+3.75% +1.26%
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%

SLA
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North West region.

SLA Salary Trend in the North West

SLA
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing SLA across the North West region over the 3 months to 20 January 2017.

SLA Salary Histogram in the North West

SLA
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North West region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -14 96 £27,750 +0.90% 14
Cheshire +24 44 £21,660 -33.35% 3
Merseyside -23 13 £25,000 -17.35% 1
Lancashire -3 12 £27,500 -35.29% 2
Cumbria 0 1 £27,000 -22.85%
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 20 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for SLA.

1 155 (43.91%) ITIL
2 105 (29.75%) Microsoft
3 100 (28.33%) Windows
4 80 (22.66%) MS Office
4 80 (22.66%) MS Excel
5 69 (19.55%) Active Directory
6 66 (18.70%) Service Delivery
7 53 (15.01%) Finance
8 50 (14.16%) SQL
8 50 (14.16%) Data Centre
9 47 (13.31%) VMware
10 46 (13.03%) Cisco
11 45 (12.75%) Stakeholder Management
11 45 (12.75%) Service Management
12 35 (9.92%) SQL Server
13 34 (9.63%) MS Exchange
13 34 (9.63%) WAN
14 33 (9.35%) Problem Management
15 31 (8.78%) Analytical Skills
15 31 (8.78%) Windows Server
16 30 (8.50%) Incident Management
16 30 (8.50%) Cisco Certification
17 29 (8.22%) Telecoms
17 29 (8.22%) Windows Server 2008
18 28 (7.93%) Degree
18 28 (7.93%) Firewall
19 27 (7.65%) Disaster Recovery
19 27 (7.65%) VMware Infrastructure
19 27 (7.65%) ITIL V3
20 26 (7.37%) Workflow

SLA
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (9.63%) MS Exchange
2 22 (6.23%) SharePoint
3 15 (4.25%) Exchange Server 2013
4 10 (2.83%) Skype for Business
5 7 (1.98%) IIS
6 5 (1.42%) Exchange Server 2010
7 4 (1.13%) Exchange Server 2007
7 4 (1.13%) NetWeaver
8 3 (0.85%) SharePoint 2013
9 2 (0.57%) CICS
9 2 (0.57%) GroupWise
10 1 (0.28%) Exchange Server 2003
10 1 (0.28%) SharePoint 2010
10 1 (0.28%) WebSphere
Applications
1 80 (22.66%) MS Excel
1 80 (22.66%) MS Office
2 21 (5.95%) MS PowerPoint
3 6 (1.70%) Spreadsheet
4 5 (1.42%) MS Visio
Business Applications
1 5 (1.42%) Line 50
1 5 (1.42%) Sage X3
2 4 (1.13%) PeopleSoft HRMS
2 4 (1.13%) Remedy ITSM
3 3 (0.85%) Oracle Applications
4 2 (0.57%) assyst
5 1 (0.28%) Dynamics AX
5 1 (0.28%) Dynamics CRM
5 1 (0.28%) Oracle CRM
5 1 (0.28%) PeopleSoft CRM
5 1 (0.28%) SAP CO
5 1 (0.28%) SAP EHS
5 1 (0.28%) SAP EWM
5 1 (0.28%) SAP FI
5 1 (0.28%) SAP FI/CO
5 1 (0.28%) SAP FSCM
5 1 (0.28%) SAP WM
Cloud Services
1 15 (4.25%) SaaS
2 12 (3.40%) Office 365
3 9 (2.55%) IaaS
4 8 (2.27%) PaaS
5 7 (1.98%) Microsoft Azure
6 6 (1.70%) Amazon AWS
7 5 (1.42%) OneDrive
8 4 (1.13%) G Suite
9 1 (0.28%) Cloud Computing
Communications & Networking
1 34 (9.63%) WAN
2 28 (7.93%) Firewall
3 23 (6.52%) LAN
4 19 (5.38%) BGP
5 17 (4.82%) VoIP
6 16 (4.53%) TCP/IP
7 15 (4.25%) DHCP
8 14 (3.97%) DNS
8 14 (3.97%) OSPF
9 11 (3.12%) SNMP
10 10 (2.83%) MPLS
10 10 (2.83%) Network Security
10 10 (2.83%) SMS
10 10 (2.83%) VLAN
10 10 (2.83%) Wireless
11 8 (2.27%) Ethernet
11 8 (2.27%) NAS
11 8 (2.27%) VPN
11 8 (2.27%) Wi-Fi
12 7 (1.98%) SAN
Database & Business Intelligence
1 35 (9.92%) SQL Server
2 11 (3.12%) SQL Server 2008
3 10 (2.83%) SQL Server Integration Services
3 10 (2.83%) SQL Server Reporting Services
4 7 (1.98%) DB2
4 7 (1.98%) SQL Server 2005
5 5 (1.42%) Power BI
6 4 (1.13%) BusinessObjects
6 4 (1.13%) Oracle BI EE
6 4 (1.13%) Oracle Reports
6 4 (1.13%) Spotfire
7 3 (0.85%) GIS
7 3 (0.85%) Oracle Database
7 3 (0.85%) Oracle Database 10g
7 3 (0.85%) Oracle8/8i Database
7 3 (0.85%) Oracle9i Database
7 3 (0.85%) SAP BW
7 3 (0.85%) SQL Server 2014
7 3 (0.85%) SQL Server Analysis Services
8 2 (0.57%) MySQL
Development Applications
1 3 (0.85%) Jenkins
1 3 (0.85%) Oracle Forms
2 2 (0.57%) Talend Open Studio
3 1 (0.28%) Team Foundation Server
3 1 (0.28%) VSS/SourceSafe
General
1 53 (15.01%) Finance
2 29 (8.22%) Telecoms
3 18 (5.10%) Back Office
4 13 (3.68%) Retail
5 12 (3.40%) Banking
6 11 (3.12%) Legal
7 8 (2.27%) Law
8 7 (1.98%) Corporate Banking
8 7 (1.98%) Financial Institution
8 7 (1.98%) Manufacturing
8 7 (1.98%) Multimedia
9 2 (0.57%) Investment Banking
10 1 (0.28%) Billing
10 1 (0.28%) French Language
10 1 (0.28%) General Ledger
10 1 (0.28%) German Language
10 1 (0.28%) Marketing
10 1 (0.28%) Publishing
10 1 (0.28%) Spanish Language
Job Titles
1 70 (19.83%) Analyst
2 37 (10.48%) Support Analyst
3 36 (10.20%) Service Manager
4 30 (8.50%) Help Desk Support
4 30 (8.50%) IT Support
5 29 (8.22%) Applications Support
5 29 (8.22%) Support Engineer
6 26 (7.37%) Consultant
7 25 (7.08%) Services Delivery Manager
8 24 (6.80%) Delivery Manager
9 23 (6.52%) 2nd Line Support
9 23 (6.52%) Service Analyst
10 18 (5.10%) Help Desk Analyst
11 17 (4.82%) IT Engineer
12 15 (4.25%) 1st Line Support
12 15 (4.25%) Service Desk Analyst
13 14 (3.97%) Support Manager
14 13 (3.68%) Applications Support Analyst
14 13 (3.68%) Help Desk Support Analyst
14 13 (3.68%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 11 (3.12%) .NET
1 11 (3.12%) Web Services
2 10 (2.83%) Flash
3 6 (1.70%) ASP.NET
4 4 (1.13%) .NET Framework
4 4 (1.13%) 802.1X
4 4 (1.13%) AngularJS
4 4 (1.13%) ASP.NET Web API
4 4 (1.13%) CSS
4 4 (1.13%) HTML
4 4 (1.13%) HTML5
4 4 (1.13%) SAP Basis
5 3 (0.85%) iBATIS
5 3 (0.85%) Spring
5 3 (0.85%) WinForms
6 2 (0.57%) Middleware
6 2 (0.57%) WCF
7 1 (0.28%) SAP Business Workflow
Miscellaneous
1 50 (14.16%) Data Centre
2 31 (8.78%) Analytical Skills
3 25 (7.08%) Statistics
4 24 (6.80%) iPad
5 21 (5.95%) Management Information System
6 13 (3.68%) Computer Science
6 13 (3.68%) Driving Licence
7 10 (2.83%) Wiki
8 7 (1.98%) Data Protection Act
9 6 (1.70%) Enterprise Software
10 5 (1.42%) Public Cloud
10 5 (1.42%) Virtual Team
11 4 (1.13%) Clustering
11 4 (1.13%) Enterprise Storage
12 3 (0.85%) Private Cloud
13 1 (0.28%) IVR
13 1 (0.28%) Life Science
13 1 (0.28%) Tandem
13 1 (0.28%) User Experience
13 1 (0.28%) Video Conferencing
Operating Systems
1 100 (28.33%) Windows
2 31 (8.78%) Windows Server
3 29 (8.22%) Windows Server 2008
4 22 (6.23%) Unix
5 21 (5.95%) Linux
6 18 (5.10%) Windows Server 2012
7 16 (4.53%) Windows 7
8 14 (3.97%) Windows Server 2003
9 11 (3.12%) Windows 8
9 11 (3.12%) Windows XP
10 7 (1.98%) Windows 10
11 5 (1.42%) Android
11 5 (1.42%) Apple iOS
11 5 (1.42%) Windows Vista
12 1 (0.28%) AIX
12 1 (0.28%) Mac OS
12 1 (0.28%) Mac OS X
12 1 (0.28%) Windows 2000
Processes & Methodologies
1 155 (43.91%) ITIL
2 66 (18.70%) Service Delivery
3 45 (12.75%) Service Management
3 45 (12.75%) Stakeholder Management
4 33 (9.35%) Problem Management
5 30 (8.50%) Incident Management
6 27 (7.65%) Disaster Recovery
6 27 (7.65%) ITIL V3
7 26 (7.37%) Workflow
8 25 (7.08%) Time Management
9 24 (6.80%) Validation
10 22 (6.23%) Performance Management
11 21 (5.95%) Change Management
12 20 (5.67%) Mentoring
13 19 (5.38%) Business Continuity
14 18 (5.10%) Continuous Improvement
15 17 (4.82%) Project Management
15 17 (4.82%) Service Design
16 16 (4.53%) High Availability
17 15 (4.25%) Data Protection
Programming Languages
1 50 (14.16%) SQL
2 16 (4.53%) PowerShell
3 13 (3.68%) C
4 10 (2.83%) T-SQL
5 9 (2.55%) C#
6 6 (1.70%) PL/SQL
7 5 (1.42%) VB
7 5 (1.42%) VB.NET
7 5 (1.42%) VBA
8 4 (1.13%) Java
8 4 (1.13%) R
9 3 (0.85%) ABAP
10 2 (0.57%) COBOL
11 1 (0.28%) Perl
11 1 (0.28%) Shell Script
Qualifications
1 30 (8.50%) Cisco Certification
2 28 (7.93%) Degree
3 21 (5.95%) CCNA
3 21 (5.95%) ITIL Certification
4 19 (5.38%) Microsoft Certification
5 18 (5.10%) CCNP
6 17 (4.82%) MCP
7 13 (3.68%) Security Cleared
8 10 (2.83%) ISEB
9 8 (2.27%) ITIL Foundation Certificate
9 8 (2.27%) MCSA
10 7 (1.98%) SC Cleared
11 6 (1.70%) BC Cleared
11 6 (1.70%) HNC
11 6 (1.70%) HND
12 5 (1.42%) MCITP
13 3 (0.85%) BPSS Clearance
13 3 (0.85%) CCENT
13 3 (0.85%) MBA
13 3 (0.85%) MCSE
Quality Assurance & Compliance
1 13 (3.68%) QA
2 11 (3.12%) PCI DSS
3 2 (0.57%) Data Quality
4 1 (0.28%) ISO/IEC 27001
4 1 (0.28%) Solvency II
System Software
1 69 (19.55%) Active Directory
2 27 (7.65%) VMware Infrastructure
3 7 (1.98%) Hyper-V
4 5 (1.42%) Microsoft Virtual Server
4 5 (1.42%) Virtual Servers
5 4 (1.13%) Firmware
6 3 (0.85%) VMware ESXi
7 2 (0.57%) NDS
7 2 (0.57%) NetIQ eDirectory
7 2 (0.57%) vSphere
8 1 (0.28%) Terminal Services
Systems Management
1 9 (2.55%) SCCM
2 6 (1.70%) Microsoft Clustering
3 5 (1.42%) Backup Exec
3 5 (1.42%) PaperCut
3 5 (1.42%) SCOM
4 4 (1.13%) AirWatch
4 4 (1.13%) Cisco UCCE
5 3 (0.85%) Nagios
5 3 (0.85%) Norton AntiVirus
5 3 (0.85%) Opscode Chef
5 3 (0.85%) Puppet
6 2 (0.57%) Cisco CUCM
6 2 (0.57%) Cisco UCCX
6 2 (0.57%) Systems Management Server (SMS)
7 1 (0.28%) Cisco Prime
7 1 (0.28%) FortiGate
7 1 (0.28%) Ganglia
7 1 (0.28%) Netcool
7 1 (0.28%) OpenView
7 1 (0.28%) Tivoli
Vendors
1 105 (29.75%) Microsoft
2 47 (13.31%) VMware
3 46 (13.03%) Cisco
4 21 (5.95%) Citrix
5 18 (5.10%) Computacenter
6 16 (4.53%) Oracle
7 14 (3.97%) Remedy
8 13 (3.68%) Juniper
9 12 (3.40%) SAP
10 10 (2.83%) Cadence
10 10 (2.83%) Dell
10 10 (2.83%) Extreme Networks
11 8 (2.27%) CheckPoint
11 8 (2.27%) HP
11 8 (2.27%) Symantec
12 7 (1.98%) Veeam
13 6 (1.70%) Intel
13 6 (1.70%) Intel Security
14 5 (1.42%) Sage
14 5 (1.42%) Siemens
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 19 hours ago
Manchester, Lancashire
GCI Com
Salary: Competitive
Posted: 13 hours ago
Warrington, Cheshire
Sopra Steria Recruitment
Salary: Unspecified Competitive salary + excellent benefits
Posted: 12 hours ago
Blackburn, Lancashire
Searchability
Salary: £14000 - £16000 per annum
Posted: 4 days ago
Chester
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £27000.00 per annum
Posted: 7 days ago
Stockport, Cheshire
Capita Resourcing - IT Resourcing
Salary: £16000 - £18000 per annum + Benefits
Posted: 3 days ago
Stockport, Cheshire
Capita Resourcing - IT Resourcing
Salary: £16000 - £18000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
RecruitmentRevolution.com Limited
Salary: From £20,000 to £24,000 per annum + Benefits
Posted: Yesterday
Stockport, Cheshire
Applause IT Innovation
Salary: £45000 - £50000 per annum + FlexiTime, Pension, Health
Posted: Yesterday
Wilmslow, Cheshire
Resource Management
Salary: £50000 - £62000 per annum
Posted: 13 hours ago
Manchester, Lancashire
Peninsula
Salary: £0 - 24k per year
Posted: 15 days ago
Manchester, Lancashire
FT Select
Salary: From £25,000 to £35,000 per annum plus bonus and bens
Posted: 2 days ago
Preston, Lancashire
Hydrogen Group
Posted: 2 days ago
Stockport
Adria Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 20 days ago
Liverpool, Merseyside
Mouchel Infrastructure Services
Salary: From £17,000 to £19,000 per annum
Posted: 14 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £30000 - £50000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Sopra Steria Recruitment
Salary: Up to £25,000 per annum + commission + benefits
Posted: 12 hours ago
Manchester
iKas international
Salary: £25,000 - £30,000 per year
Posted: 12 days ago
Manchester
Computacenter
Salary: Competitive
Posted: 11 days ago