The table below looks at the statistics for SLA skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / North West
Rank 110 86 71
Rank change year-on-year
-24 -15
Permanent jobs citing SLA 158 168 246
As % of all permanent IT jobs located in the North West 2.63% 2.97% 3.52%
As % of the Quality Assurance & Compliance category 23.83% 28.19% 36.23%
Number of salaries quoted 112 107 200
Median salary £26,000 £31,000 £35,000
Median salary % change year-on-year
-16.12% -11.42%
90% offered a salary of more than £18,750 £20,800 £19,500
10% offered a salary of more than £44,750 £50,000 £55,000
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
663 596 679
As % of all permanent IT jobs located in the North West 11.06% 10.54% 9.72%
Number of salaries quoted 505 472 562
Median salary £41,500 £40,000 £38,000
Median salary % change year-on-year
+3.75% +5.26%
90% offered a salary of more than £24,000 £27,000 £26,000
10% offered a salary of more than £57,500 £55,000 £68,400
UK excluding London median salary £41,500 £44,000 £42,500
% change year-on-year
-5.68% +3.52%

SLA
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North West region.

SLA Salary Trend in the North West

SLA
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing SLA across the North West region over the 3 months to 23 February 2017.

SLA Salary Histogram in the North West

SLA
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North West region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -14 97 £26,000 -16.12% 11
Cheshire +15 40 £20,819 -25.64% 4
Lancashire -2 11 £30,000 -18.36% 2
Merseyside -23 11 £27,500 -7.56% 1
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 23 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for SLA.

1 156 (45.48%) ITIL
2 105 (30.61%) Microsoft
3 99 (28.86%) Windows
4 85 (24.78%) MS Excel
5 78 (22.74%) Active Directory
6 77 (22.45%) MS Office
7 60 (17.49%) Service Delivery
8 58 (16.91%) Service Management
9 48 (13.99%) Finance
9 48 (13.99%) VMware
9 48 (13.99%) SQL
10 46 (13.41%) Cisco
11 40 (11.66%) Stakeholder Management
12 39 (11.37%) Telecoms
12 39 (11.37%) Data Centre
13 36 (10.50%) Cisco Certification
14 35 (10.20%) Problem Management
15 34 (9.91%) WAN
16 32 (9.33%) MS Exchange
16 32 (9.33%) Incident Management
16 32 (9.33%) Analytical Skills
16 32 (9.33%) Windows Server
17 31 (9.04%) SQL Server
17 31 (9.04%) Firewall
18 30 (8.75%) VMware Infrastructure
19 28 (8.16%) Degree
19 28 (8.16%) Time Management
19 28 (8.16%) Disaster Recovery
20 27 (7.87%) Linux
20 27 (7.87%) Statistics

SLA
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (9.33%) MS Exchange
2 23 (6.71%) SharePoint
3 14 (4.08%) Exchange Server 2013
4 12 (3.50%) Skype for Business
5 7 (2.04%) Exchange Server 2010
5 7 (2.04%) IIS
6 4 (1.17%) Confluence
6 4 (1.17%) Exchange Server 2007
6 4 (1.17%) SharePoint 2013
7 2 (0.58%) CICS
7 2 (0.58%) GroupWise
8 1 (0.29%) SharePoint 2010
8 1 (0.29%) WebSphere
Applications
1 85 (24.78%) MS Excel
2 77 (22.45%) MS Office
3 17 (4.96%) MS PowerPoint
4 8 (2.33%) Spreadsheet
5 3 (0.87%) MS Visio
Business Applications
1 5 (1.46%) Line 50
1 5 (1.46%) Sage X3
2 4 (1.17%) Remedy ITSM
3 3 (0.87%) Oracle Applications
3 3 (0.87%) PeopleSoft HRMS
4 2 (0.58%) assyst
4 2 (0.58%) SAP CO
4 2 (0.58%) SAP FI
4 2 (0.58%) SAP FI/CO
4 2 (0.58%) SAP FSCM
5 1 (0.29%) Dynamics AX
5 1 (0.29%) Dynamics CRM
Cloud Services
1 15 (4.37%) SaaS
2 12 (3.50%) Office 365
3 9 (2.62%) IaaS
4 8 (2.33%) Microsoft Azure
4 8 (2.33%) PaaS
5 5 (1.46%) OneDrive
6 4 (1.17%) Amazon AWS
6 4 (1.17%) G Suite
7 1 (0.29%) Cloud Computing
Communications & Networking
1 34 (9.91%) WAN
2 31 (9.04%) Firewall
3 23 (6.71%) LAN
4 22 (6.41%) VoIP
5 18 (5.25%) BGP
6 15 (4.37%) TCP/IP
7 13 (3.79%) MPLS
8 12 (3.50%) VPN
9 11 (3.21%) DNS
10 10 (2.92%) Unified Communications
11 9 (2.62%) NAS
11 9 (2.62%) OSPF
11 9 (2.62%) SNMP
11 9 (2.62%) Wi-Fi
12 8 (2.33%) DHCP
12 8 (2.33%) Ethernet
12 8 (2.33%) Network Security
13 7 (2.04%) Skype
13 7 (2.04%) SMS
13 7 (2.04%) Wireless
Database & Business Intelligence
1 31 (9.04%) SQL Server
2 11 (3.21%) SQL Server 2008
2 11 (3.21%) SQL Server Reporting Services
3 10 (2.92%) SQL Server Integration Services
4 7 (2.04%) SQL Server 2005
5 5 (1.46%) Power BI
6 4 (1.17%) Oracle Reports
7 3 (0.87%) DB2
7 3 (0.87%) GIS
7 3 (0.87%) Oracle BI EE
7 3 (0.87%) Oracle Database
7 3 (0.87%) Oracle Database 10g
7 3 (0.87%) Oracle8/8i Database
7 3 (0.87%) Oracle9i Database
7 3 (0.87%) SAP BW
7 3 (0.87%) Spotfire
7 3 (0.87%) SQL Server 2014
7 3 (0.87%) SQL Server Analysis Services
8 2 (0.58%) IMS/DB
8 2 (0.58%) MySQL
Development Applications
1 4 (1.17%) JIRA
2 3 (0.87%) Jenkins
2 3 (0.87%) Oracle Forms
3 2 (0.58%) Talend Open Studio
4 1 (0.29%) Team Foundation Server
4 1 (0.29%) Visual Studio
4 1 (0.29%) VSS/SourceSafe
General
1 48 (13.99%) Finance
2 39 (11.37%) Telecoms
3 18 (5.25%) Back Office
4 11 (3.21%) Legal
5 10 (2.92%) Banking
6 9 (2.62%) Manufacturing
7 7 (2.04%) Corporate Banking
7 7 (2.04%) Financial Institution
7 7 (2.04%) Law
7 7 (2.04%) Multimedia
8 4 (1.17%) Retail
9 3 (0.87%) Billing
10 2 (0.58%) General Ledger
10 2 (0.58%) Investment Banking
11 1 (0.29%) French Language
11 1 (0.29%) German Language
11 1 (0.29%) Local Government
11 1 (0.29%) Marketing
11 1 (0.29%) Spanish Language
Job Titles
1 71 (20.70%) Analyst
2 38 (11.08%) Service Manager
3 36 (10.50%) Support Analyst
4 31 (9.04%) Help Desk Support
5 29 (8.45%) IT Support
6 25 (7.29%) Service Analyst
6 25 (7.29%) Support Engineer
7 23 (6.71%) Applications Support
7 23 (6.71%) Consultant
8 22 (6.41%) Delivery Manager
8 22 (6.41%) Services Delivery Manager
9 20 (5.83%) 2nd Line Support
10 19 (5.54%) 1st Line Support
10 19 (5.54%) Help Desk Analyst
11 18 (5.25%) Service Desk Analyst
12 17 (4.96%) IT Engineer
13 16 (4.66%) 3rd Line Support
14 14 (4.08%) Help Desk Support Analyst
14 14 (4.08%) Support Technician
15 13 (3.79%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 12 (3.50%) Web Services
2 10 (2.92%) .NET
3 7 (2.04%) Flash
4 6 (1.75%) ASP.NET
5 5 (1.46%) 802.1X
5 5 (1.46%) AngularJS
5 5 (1.46%) ASP.NET Web API
5 5 (1.46%) CSS
5 5 (1.46%) HTML
5 5 (1.46%) HTML5
6 3 (0.87%) .NET Framework
6 3 (0.87%) iBATIS
6 3 (0.87%) Spring
7 2 (0.58%) Middleware
7 2 (0.58%) SAP Business Workflow
7 2 (0.58%) WinForms
8 1 (0.29%) WCF
Miscellaneous
1 39 (11.37%) Data Centre
2 32 (9.33%) Analytical Skills
3 26 (7.58%) Management Information System
4 24 (7.00%) iPad
5 12 (3.50%) Computer Science
5 12 (3.50%) Driving Licence
6 9 (2.62%) Wiki
7 8 (2.33%) Enterprise Software
8 7 (2.04%) Data Protection Act
8 7 (2.04%) Virtual Team
9 5 (1.46%) Life Science
9 5 (1.46%) Public Cloud
10 4 (1.17%) Enterprise Storage
11 3 (0.87%) Private Cloud
12 2 (0.58%) CMDB
12 2 (0.58%) Pricing Data
12 2 (0.58%) User Experience
13 1 (0.29%) Algorithms
13 1 (0.29%) IVR
13 1 (0.29%) Video Conferencing
Operating Systems
1 99 (28.86%) Windows
2 32 (9.33%) Windows Server
3 27 (7.87%) Linux
4 23 (6.71%) Windows Server 2008
5 20 (5.83%) Unix
6 19 (5.54%) Windows Server 2012
7 18 (5.25%) Windows 7
8 13 (3.79%) Windows 8
9 11 (3.21%) Windows Server 2003
10 10 (2.92%) Windows XP
11 8 (2.33%) Windows 10
12 6 (1.75%) Android
12 6 (1.75%) Apple iOS
12 6 (1.75%) Windows Vista
13 2 (0.58%) Mac OS X
14 1 (0.29%) AIX
14 1 (0.29%) Mac OS
14 1 (0.29%) Windows 2000
Processes & Methodologies
1 156 (45.48%) ITIL
2 60 (17.49%) Service Delivery
3 58 (16.91%) Service Management
4 40 (11.66%) Stakeholder Management
5 35 (10.20%) Problem Management
6 32 (9.33%) Incident Management
7 28 (8.16%) Disaster Recovery
7 28 (8.16%) Time Management
8 27 (7.87%) ITIL V3
8 27 (7.87%) Statistics
9 25 (7.29%) Workflow
10 24 (7.00%) Performance Management
11 21 (6.12%) Validation
12 20 (5.83%) Service Design
13 19 (5.54%) Change Management
13 19 (5.54%) Line Management
14 18 (5.25%) Project Management
15 17 (4.96%) Mentoring
15 17 (4.96%) Root Cause Analysis
16 16 (4.66%) High Availability
Programming Languages
1 48 (13.99%) SQL
2 16 (4.66%) PowerShell
3 12 (3.50%) C
4 9 (2.62%) C#
4 9 (2.62%) T-SQL
5 5 (1.46%) PL/SQL
5 5 (1.46%) VB
6 4 (1.17%) Java
7 3 (0.87%) ABAP
7 3 (0.87%) VB.NET
7 3 (0.87%) VBA
8 2 (0.58%) COBOL
9 1 (0.29%) Perl
9 1 (0.29%) Shell Script
Qualifications
1 36 (10.50%) Cisco Certification
2 28 (8.16%) Degree
3 25 (7.29%) CCNP
3 25 (7.29%) ITIL Certification
4 24 (7.00%) CCNA
4 24 (7.00%) Microsoft Certification
5 17 (4.96%) Security Cleared
6 16 (4.66%) MCP
7 11 (3.21%) ISEB
8 10 (2.92%) BC Cleared
9 9 (2.62%) ITIL Foundation Certificate
10 8 (2.33%) MCSA
11 7 (2.04%) MCSE
11 7 (2.04%) SC Cleared
12 5 (1.46%) HNC
12 5 (1.46%) HND
12 5 (1.46%) MCITP
13 3 (0.87%) BPSS Clearance
14 2 (0.58%) MBA
14 2 (0.58%) NVQ Level 4
Quality Assurance & Compliance
1 15 (4.37%) QA
2 11 (3.21%) PCI DSS
3 3 (0.87%) Data Quality
4 1 (0.29%) Solvency II
System Software
1 78 (22.74%) Active Directory
2 30 (8.75%) VMware Infrastructure
3 7 (2.04%) Hyper-V
4 4 (1.17%) Firmware
4 4 (1.17%) Microsoft Virtual Server
4 4 (1.17%) Virtual Servers
5 3 (0.87%) VMware ESXi
6 2 (0.58%) NDS
6 2 (0.58%) NetIQ eDirectory
6 2 (0.58%) Terminal Server
7 1 (0.29%) Terminal Services
7 1 (0.29%) vSphere
Systems Management
1 10 (2.92%) SCCM
2 5 (1.46%) Backup Exec
2 5 (1.46%) Cisco UCCE
2 5 (1.46%) PaperCut
2 5 (1.46%) SCOM
3 4 (1.17%) AirWatch
4 3 (0.87%) Norton AntiVirus
4 3 (0.87%) Opscode Chef
4 3 (0.87%) Puppet
5 2 (0.58%) Cisco UCCX
5 2 (0.58%) Microsoft Clustering
5 2 (0.58%) Systems Management Server (SMS)
6 1 (0.29%) Cisco CUCM
6 1 (0.29%) Cisco Prime
6 1 (0.29%) FortiGate
6 1 (0.29%) Ganglia
6 1 (0.29%) Nagios
6 1 (0.29%) Netcool
6 1 (0.29%) OpenView
6 1 (0.29%) Tivoli
Vendors
1 105 (30.61%) Microsoft
2 48 (13.99%) VMware
3 46 (13.41%) Cisco
4 22 (6.41%) Citrix
5 18 (5.25%) Computacenter
6 15 (4.37%) Remedy
7 11 (3.21%) Cadence
7 11 (3.21%) HP
7 11 (3.21%) Juniper
8 10 (2.92%) Dell
8 10 (2.92%) Oracle
9 9 (2.62%) Extreme Networks
10 8 (2.33%) Symantec
11 7 (2.04%) CheckPoint
11 7 (2.04%) Intel
11 7 (2.04%) Veeam
12 6 (1.75%) Fortinet
12 6 (1.75%) Intel Security
13 5 (1.46%) Sage
13 5 (1.46%) Siemens
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: Yesterday
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 2 days ago
Chorley, Lancashire
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Salary: £18000 - £20000 per annum
Posted: 3 days ago
Manchester, Lancashire
Jagger Talent
Salary: From £35,000 to £35,000 per annum 35K Plus Benefits
Posted: Yesterday
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: 3 days ago
Blackburn, Lancashire
Searchability
Salary: £14000 - £16000 per annum
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Wilmslow, Cheshire
Resource Management
Salary: £50000 - £62000 per annum
Posted: 18 hours ago
Prescot, Merseyside
Ascent People Ltd
Salary: £22000 - £25000 per annum + Benefits + Bonus
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Manchester
Hays Specialist Recruitment Ltd
Salary: £38000.00 - £40500.00 per annum + fantastic pension and benefits
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Manchester, Lancashire
FT Select
Salary: From £25,000 to £30,000 per annum plus bonus and benefits
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Salary: From £30,000 to £35,000 per annum plus bonus and benefits
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Salary: dependent on experience
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Salary: Competitive + Benefits
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