The table below looks at the statistics for SLA skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 110 103 88
Rank change year-on-year
-7 -15
Permanent jobs citing SLA 166 189 218
As % of all permanent IT jobs located in the North West 2.61% 2.83% 2.98%
As % of the Quality Assurance & Compliance category 24.30% 26.43% 28.65%
Number of salaries quoted 115 156 164
Median salary £32,500 £32,500 £34,000
Median salary % change year-on-year
- -4.41%
90% offered a salary of more than £21,700 £18,500 £20,700
10% offered a salary of more than £49,800 £52,750 £55,750
UK excluding London median salary £36,000 £35,000 £32,500
% change year-on-year
+2.85% +7.69%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the North West region.

Quality Assurance & Compliance Category
North West
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
683 715 761
As % of all permanent IT jobs located in the North West 10.73% 10.71% 10.41%
Number of salaries quoted 538 581 620
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,500 £24,000 £26,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North West

SLA
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the North West region.

SLA Salary Trend in the North West

SLA
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing SLA across the North West region over the 3 months to 27 September 2016.

SLA Salary Histogram in the North West

SLA
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the North West region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -28 81 £29,746 -15.01% 21
Cheshire +36 38 £24,500 -7.54% 4
Lancashire +18 23 £45,000 +157.14% 2
Merseyside -7 21 £32,500 -53.57% 4
SLA
England

SLA
Top 30 Related IT Skills in the North West

For the 6 months to 27 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for SLA.

1 115 (37.46%) ITIL
2 91 (29.64%) Windows
3 84 (27.36%) Service Delivery
4 71 (23.13%) Microsoft
5 67 (21.82%) Finance
6 60 (19.54%) MS Excel
7 52 (16.94%) Service Management
8 48 (15.64%) MS Office
9 46 (14.98%) Active Directory
10 44 (14.33%) Cisco
11 42 (13.68%) Data Centre
12 40 (13.03%) WAN
13 38 (12.38%) SQL
14 37 (12.05%) Cisco Certification
15 36 (11.73%) VMware
16 35 (11.40%) Firewall
16 35 (11.40%) Management Information System
17 34 (11.07%) SQL Server
18 32 (10.42%) MS Exchange
18 32 (10.42%) Windows Server
19 31 (10.10%) LAN
19 31 (10.10%) Windows 7
20 29 (9.45%) Stakeholder Management
21 28 (9.12%) Change Management
21 28 (9.12%) CCNA
22 25 (8.14%) Continuous Improvement
22 25 (8.14%) Incident Management
23 24 (7.82%) Retail
24 23 (7.49%) Windows Server 2008
25 22 (7.17%) VMware Infrastructure

SLA
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (10.42%) MS Exchange
2 14 (4.56%) Exchange Server 2010
2 14 (4.56%) SharePoint
3 11 (3.58%) NetWeaver
4 10 (3.26%) Blackberry Enterprise Server
5 9 (2.93%) Exchange Server 2013
6 5 (1.63%) BizTalk Server
6 5 (1.63%) WebSphere
7 4 (1.30%) Exchange Server 2003
7 4 (1.30%) IBM Notes
8 3 (0.98%) Exchange Server 2007
9 2 (0.65%) Skype for Business
10 1 (0.33%) IIS
10 1 (0.33%) SharePoint 2010
Applications
1 60 (19.54%) MS Excel
2 48 (15.64%) MS Office
3 8 (2.61%) MS PowerPoint
4 5 (1.63%) MS Visio
5 2 (0.65%) Spreadsheet
Business Applications
1 5 (1.63%) Dynamics CRM
2 4 (1.30%) Infor M3
3 3 (0.98%) Oracle Applications
3 3 (0.98%) PeopleSoft HRMS
4 2 (0.65%) assyst
4 2 (0.65%) Line 50
4 2 (0.65%) Sage X3
5 1 (0.33%) Oracle CRM
5 1 (0.33%) PeopleSoft CRM
5 1 (0.33%) SAP CO
5 1 (0.33%) SAP EHS
5 1 (0.33%) SAP EWM
5 1 (0.33%) SAP FI
5 1 (0.33%) SAP FI/CO
5 1 (0.33%) SAP FSCM
5 1 (0.33%) SAP WM
Cloud Services
1 14 (4.56%) Office 365
2 11 (3.58%) Amazon AWS
3 8 (2.61%) Microsoft Azure
4 4 (1.30%) Google Apps
5 2 (0.65%) OneDrive
Communications & Networking
1 40 (13.03%) WAN
2 35 (11.40%) Firewall
3 31 (10.10%) LAN
4 21 (6.84%) BGP
5 20 (6.51%) DHCP
6 19 (6.19%) TCP/IP
7 18 (5.86%) Internet
8 17 (5.54%) DNS
9 16 (5.21%) VPN
10 15 (4.89%) Wireless
11 13 (4.23%) Network Security
11 13 (4.23%) OSPF
12 12 (3.91%) VLAN
12 12 (3.91%) VoIP
13 11 (3.58%) MPLS
14 9 (2.93%) SAN
14 9 (2.93%) SNMP
15 7 (2.28%) Cisco Nexus
15 7 (2.28%) Ethernet
16 6 (1.95%) Intrusion Detection
Database & Business Intelligence
1 34 (11.07%) SQL Server
2 16 (5.21%) BusinessObjects
3 11 (3.58%) DB2
4 6 (1.95%) SQL Server 2008
5 5 (1.63%) Crystal Reports
5 5 (1.63%) SQL Server 2012
6 4 (1.30%) Oracle Database
7 3 (0.98%) Oracle BI EE
7 3 (0.98%) Oracle Database 10g
7 3 (0.98%) Oracle Reports
7 3 (0.98%) Oracle8/8i Database
7 3 (0.98%) Oracle9i Database
7 3 (0.98%) Spotfire
8 2 (0.65%) Big Data
8 2 (0.65%) GIS
8 2 (0.65%) Hadoop
8 2 (0.65%) Power BI
8 2 (0.65%) PowerPivot
8 2 (0.65%) SAP BW
9 1 (0.33%) Enterprise Data Warehouse
Development Applications
1 4 (1.30%) Oracle Forms
2 2 (0.65%) Jenkins
General
1 67 (21.82%) Finance
2 24 (7.82%) Retail
3 19 (6.19%) Telecoms
4 15 (4.89%) Law
4 15 (4.89%) Legal
5 11 (3.58%) Banking
6 10 (3.26%) Back Office
7 6 (1.95%) Manufacturing
8 4 (1.30%) French Language
8 4 (1.30%) German Language
8 4 (1.30%) Spanish Language
9 2 (0.65%) Arabic Language
9 2 (0.65%) Automotive
9 2 (0.65%) Hindi Language
9 2 (0.65%) Marketing
9 2 (0.65%) Publishing
9 2 (0.65%) Russian Language
10 1 (0.33%) Financial Institution
10 1 (0.33%) Games
10 1 (0.33%) Pharmaceutical
Job Titles
1 63 (20.52%) Analyst
2 35 (11.40%) Service Manager
3 31 (10.10%) Applications Support
4 29 (9.45%) Support Analyst
5 23 (7.49%) Service Analyst
6 22 (7.17%) Consultant
6 22 (7.17%) Services Delivery Manager
7 21 (6.84%) Delivery Manager
7 21 (6.84%) Support Engineer
8 20 (6.51%) IT Manager
9 19 (6.19%) 2nd Line Support
9 19 (6.19%) IT Support
9 19 (6.19%) Network Engineer
10 16 (5.21%) Applications Support Analyst
10 16 (5.21%) Service Desk Analyst
10 16 (5.21%) Support Manager
11 15 (4.89%) Senior Analyst
12 13 (4.23%) IT Services Manager
12 13 (4.23%) SAP Consultant
13 12 (3.91%) Help Desk Support
Libraries, Frameworks & Software Standards
1 11 (3.58%) SAP Basis
2 10 (3.26%) .NET
3 8 (2.61%) Web Services
4 6 (1.95%) 802.1X
4 6 (1.95%) ASP.NET
5 5 (1.63%) WCF
6 4 (1.30%) Flash
6 4 (1.30%) WAP
7 3 (0.98%) iBATIS
7 3 (0.98%) Spring
8 2 (0.65%) .NET Framework
8 2 (0.65%) WinForms
9 1 (0.33%) AngularJS
9 1 (0.33%) ASP.NET Web API
9 1 (0.33%) CSS
9 1 (0.33%) HTML
9 1 (0.33%) HTML5
9 1 (0.33%) SAP Business Workflow
Miscellaneous
1 42 (13.68%) Data Centre
2 35 (11.40%) Management Information System
3 18 (5.86%) Analytical Skills
4 13 (4.23%) Driving Licence
5 12 (3.91%) Clustering
6 10 (3.26%) Blackberry
6 10 (3.26%) Statistics
7 8 (2.61%) Wiki
8 6 (1.95%) Credit Risk
8 6 (1.95%) SWIFT
9 5 (1.63%) Computer Science
9 5 (1.63%) Virtual Team
10 4 (1.30%) AS400
10 4 (1.30%) iPad
10 4 (1.30%) iSeries
10 4 (1.30%) Mathematics
11 3 (0.98%) Enterprise Storage
11 3 (0.98%) EPoS
12 2 (0.65%) Health Informatics
12 2 (0.65%) Informatics
Operating Systems
1 91 (29.64%) Windows
2 32 (10.42%) Windows Server
3 31 (10.10%) Windows 7
4 23 (7.49%) Windows Server 2008
5 19 (6.19%) Unix
5 19 (6.19%) Windows Server 2003
6 9 (2.93%) Linux
6 9 (2.93%) Windows 10
6 9 (2.93%) Windows 8
7 8 (2.61%) Windows Server 2012
8 6 (1.95%) Windows Vista
8 6 (1.95%) Windows XP
9 4 (1.30%) Android
9 4 (1.30%) Apple iOS
10 2 (0.65%) VMS
11 1 (0.33%) CentOS
11 1 (0.33%) Solaris
11 1 (0.33%) Ubuntu
11 1 (0.33%) Windows Mobile
Processes & Methodologies
1 115 (37.46%) ITIL
2 84 (27.36%) Service Delivery
3 52 (16.94%) Service Management
4 29 (9.45%) Stakeholder Management
5 28 (9.12%) Change Management
6 25 (8.14%) Continuous Improvement
6 25 (8.14%) Incident Management
7 22 (7.17%) Problem Management
8 21 (6.84%) Mentoring
8 21 (6.84%) Validation
9 18 (5.86%) Ticket Management
10 17 (5.54%) High Availability
11 16 (5.21%) Network Monitoring
11 16 (5.21%) Service Design
12 15 (4.89%) Process Improvement
13 14 (4.56%) Line Management
13 14 (4.56%) Project Management
13 14 (4.56%) Workflow
14 13 (4.23%) Business Continuity
14 13 (4.23%) PRINCE2
Programming Languages
1 38 (12.38%) SQL
2 19 (6.19%) PowerShell
3 9 (2.93%) C
3 9 (2.93%) VB.NET
4 7 (2.28%) PL/SQL
4 7 (2.28%) T-SQL
5 6 (1.95%) C#
6 5 (1.63%) Java
7 4 (1.30%) R
7 4 (1.30%) VB
7 4 (1.30%) VBA
8 2 (0.65%) ABAP
Qualifications
1 37 (12.05%) Cisco Certification
2 28 (9.12%) CCNA
3 20 (6.51%) CCNP
4 16 (5.21%) ITIL Certification
5 15 (4.89%) Degree
5 15 (4.89%) Security Cleared
6 13 (4.23%) SC Cleared
7 12 (3.91%) MCP
8 9 (2.93%) Microsoft Certification
9 6 (1.95%) HNC
9 6 (1.95%) HND
9 6 (1.95%) ITIL Foundation Certificate
10 5 (1.63%) CCENT
11 4 (1.30%) ISEB
11 4 (1.30%) PRINCE2 Practitioner
12 2 (0.65%) MCSE
12 2 (0.65%) MOS
13 1 (0.33%) CCIE
13 1 (0.33%) ISTQB
13 1 (0.33%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 5 (1.63%) ISO/IEC 27001
2 3 (0.98%) PCI DSS
3 2 (0.65%) QA
4 1 (0.33%) Solvency II
System Software
1 46 (14.98%) Active Directory
2 22 (7.17%) VMware Infrastructure
3 12 (3.91%) Hyper-V
4 5 (1.63%) XenApp
4 5 (1.63%) XenDesktop
5 4 (1.30%) Firmware
5 4 (1.30%) Virtual Servers
6 3 (0.98%) Microsoft Virtual Server
7 2 (0.65%) Virtual Machines
7 2 (0.65%) VMware ESXi
7 2 (0.65%) vSphere
7 2 (0.65%) XenServer
8 1 (0.33%) EMC RecoverPoint
8 1 (0.33%) Forefront TMG
8 1 (0.33%) Terminal Services
8 1 (0.33%) VMware ESX
Systems Management
1 14 (4.56%) FortiGate
2 13 (4.23%) Microsoft Clustering
3 5 (1.63%) Nagios
4 4 (1.30%) AirWatch
4 4 (1.30%) McAfee ePO
4 4 (1.30%) SCCM
5 2 (0.65%) Norton AntiVirus
5 2 (0.65%) Opscode Chef
5 2 (0.65%) PaperCut
5 2 (0.65%) Puppet
5 2 (0.65%) SCOM
6 1 (0.33%) Cisco CUCM
6 1 (0.33%) Cisco Prime
6 1 (0.33%) EMC NetWorker
6 1 (0.33%) NetBackup
6 1 (0.33%) OpenView
6 1 (0.33%) Oracle RMAN
6 1 (0.33%) Tivoli
Vendors
1 71 (23.13%) Microsoft
2 44 (14.33%) Cisco
3 36 (11.73%) VMware
4 21 (6.84%) SAP
5 20 (6.51%) Oracle
6 19 (6.19%) Juniper
7 13 (4.23%) Citrix
7 13 (4.23%) Computacenter
8 9 (2.93%) IBM
8 9 (2.93%) Remedy
9 8 (2.61%) Extreme Networks
10 7 (2.28%) CheckPoint
10 7 (2.28%) HP
10 7 (2.28%) Mitel
10 7 (2.28%) NETGEAR
11 6 (1.95%) Bloomberg
11 6 (1.95%) NetApp
11 6 (1.95%) Reuters
12 5 (1.63%) Informatica
12 5 (1.63%) Salesforce.com
Manchester, Lancashire
Adria Solutions Ltd
Salary: £24000 - £25000 per annum
Posted: 21 hours ago
Manchester, Lancashire
FT Select
Salary: From £25,000 to £34,000 per annum plus on call and excellent benefits
Posted: 20 hours ago
Manchester, Lancashire
The Co-op
Salary: £35000.0 - £40000.0 per annum
Posted: 3 days ago
Liverpool, Merseyside
Senitor Associates
Salary: £40000 per annum
Posted: 3 days ago
Liverpool, Merseyside
Circle Recruitment
Salary: Benefits
Posted: 6 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum
Posted: 4 days ago
Manchester
Computacenter
Salary: Competitive
Posted: 4 days ago
Preston, Lancashire
Adria Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits
Posted: 6 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £18,000 - £25,000 DOE
Posted: 6 days ago
Greater Manchester
Networking People
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Cheshire
Networking People
Salary: £20000 - £30000 per annum + Benefits package
Posted: 4 days ago
Stockport, Cheshire
Applause IT Innovation
Salary: £35000 - £48000 per annum + FlexiTime, Pension, Health
Posted: 3 days ago
Stockport, Cheshire
Networking People
Salary: £18000 - £30000 per annum + Benefits
Posted: 5 days ago
Chorley, Lancashire
Applause IT Innovation
Salary: £35000 - £45000 per annum + Pension, Healthcare etc.
Posted: 3 days ago
Crewe, Cheshire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Knutsford
Recruitment Genius Ltd
Salary: £12000 - £20000 per annum
Posted: 9 days ago
Manchester, Lancashire
FT Select
Salary: From £17,000 to £20,000 per annum plus bonus and excellent benefits
Posted: 20 hours ago
Manchester
Applause IT Ltd
Salary: £35000 - £48000 per annum + FlexiTime, Pension, Health
Posted: 10 days ago
Salford
Hays Specialist Recruitment Ltd
Salary: £28000.00 - £30000.00 per annum
Posted: 8 days ago
Manchester
Robert Walters UK
Salary: £40000 - £46000 per annum + on call allowance
Posted: 12 days ago
Greater Manchester
Hays Specialist Recruitment Ltd
Salary: £28203.00 - £31288.00 per annum + fantastic pension and benefits
Posted: 26 days ago
Stockport
Applause IT Ltd
Salary: £35000 - £48000 per annum + bens
Posted: 12 days ago
Manchester, Lancashire
CGI
Salary: £22000 - £28000 per annum + benefits
Posted: 20 days ago
Crewe
Adria Solutions Ltd
Salary: £35000 - £38000 per annum
Posted: 22 days ago
Merseyside
Experian
Salary: Pension, Bonus Scheme
Posted: 20 days ago
Manchester, Lancashire
Harvey Nash plc
Salary: £60000 per annum
Posted: 6 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 6 days ago