The table below looks at the statistics for the Technical Support Engineer role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Engineer in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Technical Support Engineer
Rank 248 244 242
Rank change year-on-year
-4 -2
Permanent jobs requiring a Technical Support Engineer 5 5 11
As % of all permanent IT jobs located in the North West 0.077% 0.072% 0.15%
As % of the Job Titles category 0.081% 0.076% 0.16%
Number of salaries quoted 5 5 11
Average salary £23,000 £29,500 £22,500
Average salary % change year-on-year
-22.03% +31.11%
90% offered a salary of more than £21,300 £24,400 £17,000
10% offered a salary of more than £33,000 £39,100 £25,000
UK excluding London average salary £32,500 £32,500 £31,750
% change year-on-year
- +2.36%
Technical Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6162 6574 7080
As % of all permanent IT jobs located in the North West 95.20% 94.86% 95.48%
Number of salaries quoted 5015 5312 6066
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Engineer
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Engineer in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Technical Support Engineer Jobs Demand Trend in the North West

Technical Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer across the North West region.

Technical Support Engineer Salary Trend in the North West

Technical Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Engineer within the North West region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +2 4 £22,750 -40.52% 3
Cheshire -4 1 £34,000 +15.25%
Technical Support Engineer
England

Technical Support Engineer
Top 30 Related IT Skills in the North West

For the 6 months to 3 July 2015, IT jobs across the North West region that cited Technical Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title.

1 22 (68.75%) Microsoft
2 18 (56.25%) MS Excel
3 17 (53.13%) Cisco
4 15 (46.88%) Windows
4 15 (46.88%) Firewall
5 14 (43.75%) SQL Server
5 14 (43.75%) MS Exchange
6 13 (40.63%) VPN
7 12 (37.50%) SQL
7 12 (37.50%) Linux
8 11 (34.38%) SAN
8 11 (34.38%) VMware
9 10 (31.25%) NetApp
9 10 (31.25%) IIS
9 10 (31.25%) Hyper-V
10 9 (28.13%) VMware Infrastructure
10 9 (28.13%) XenDesktop
10 9 (28.13%) MS Office
10 9 (28.13%) VoIP
10 9 (28.13%) Active Directory
10 9 (28.13%) Citrix
10 9 (28.13%) Service Management
11 7 (21.88%) DNS
11 7 (21.88%) ITIL
11 7 (21.88%) NAS
11 7 (21.88%) Degree
12 6 (18.75%) MS PowerPoint
12 6 (18.75%) HP
12 6 (18.75%) EMC
13 5 (15.63%) Clustering

Technical Support Engineer
Top Related IT Skills in the North West by Category

For the 6 months to 3 July 2015, IT jobs across the North West region that cited Technical Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (43.75%) MS Exchange
2 10 (31.25%) IIS
3 4 (12.50%) SharePoint
4 1 (3.13%) Exchange Server 2010
Applications
1 18 (56.25%) MS Excel
2 9 (28.13%) MS Office
3 6 (18.75%) MS PowerPoint
Cloud Services
1 4 (12.50%) Amazon AWS
2 1 (3.13%) Google Analytics
Communications & Networking
1 15 (46.88%) Firewall
2 13 (40.63%) VPN
3 11 (34.38%) SAN
4 9 (28.13%) VoIP
5 7 (21.88%) DNS
5 7 (21.88%) NAS
6 5 (15.63%) LAN
6 5 (15.63%) Wi-Fi
6 5 (15.63%) Wireless
6 5 (15.63%) Cisco IOS
7 4 (12.50%) IPv4
7 4 (12.50%) Broadband
7 4 (12.50%) SMTP
7 4 (12.50%) DHCP
7 4 (12.50%) Ethernet
7 4 (12.50%) TCP/IP
8 1 (3.13%) LDAP
8 1 (3.13%) WAN
8 1 (3.13%) OpenVPN
Database & Business Intelligence
1 14 (43.75%) SQL Server
2 5 (15.63%) SQL Server 2008
3 2 (6.25%) MySQL
Development Applications
1 1 (3.13%) Firebug
General
1 5 (15.63%) Games
2 2 (6.25%) Manufacturing
3 1 (3.13%) Telecoms
3 1 (3.13%) Marketing
Libraries, Frameworks & Software Standards
1 4 (12.50%) Web Services
2 1 (3.13%) XHTML
2 1 (3.13%) jQuery
2 1 (3.13%) HTML
2 1 (3.13%) CSS
Miscellaneous
1 5 (15.63%) Clustering
1 5 (15.63%) Data Centre
1 5 (15.63%) HP StoreVirtual
2 4 (12.50%) Mobile App
3 3 (9.38%) Analytical Skills
4 1 (3.13%) Computer Science
4 1 (3.13%) Management Information System
4 1 (3.13%) Replication
Operating Systems
1 15 (46.88%) Windows
2 12 (37.50%) Linux
3 4 (12.50%) Android
4 1 (3.13%) Windows Server 2008
4 1 (3.13%) CentOS
4 1 (3.13%) Windows 8
4 1 (3.13%) Windows Server 2012
4 1 (3.13%) Windows XP
4 1 (3.13%) Mac OS X
4 1 (3.13%) Windows Server 2003
4 1 (3.13%) Debian
4 1 (3.13%) UNIX
Processes & Methodologies
1 9 (28.13%) Service Management
2 7 (21.88%) ITIL
3 5 (15.63%) Business Continuity
3 5 (15.63%) Kalman Filter
4 4 (12.50%) Mentoring
4 4 (12.50%) DevOps
4 4 (12.50%) Load Balancing
4 4 (12.50%) Change Control
4 4 (12.50%) Information Security
4 4 (12.50%) Vulnerability Assessment
4 4 (12.50%) Incident Management
4 4 (12.50%) Information Security Management
4 4 (12.50%) Security Management
5 1 (3.13%) PRINCE2
5 1 (3.13%) ETL
5 1 (3.13%) Web Development
5 1 (3.13%) Asset Management
5 1 (3.13%) Analytics
5 1 (3.13%) Data Cleansing
Programming Languages
1 12 (37.50%) SQL
2 1 (3.13%) Java
2 1 (3.13%) JavaScript
Qualifications
1 7 (21.88%) Degree
2 1 (3.13%) Microsoft Certification
2 1 (3.13%) MCTS
Quality Assurance & Compliance
1 5 (15.63%) ISO/IEC 27001
2 4 (12.50%) SLA
3 1 (3.13%) QA
System Software
1 10 (31.25%) Hyper-V
2 9 (28.13%) XenDesktop
2 9 (28.13%) Active Directory
2 9 (28.13%) VMware Infrastructure
3 5 (15.63%) vSphere
Vendors
1 22 (68.75%) Microsoft
2 17 (53.13%) Cisco
3 11 (34.38%) VMware
4 10 (31.25%) NetApp
5 9 (28.13%) Citrix
6 6 (18.75%) HP
6 6 (18.75%) EMC
7 5 (15.63%) Meraki
8 1 (3.13%) Oracle
8 1 (3.13%) Google
8 1 (3.13%) WatchGuard
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