The statistics below represent IT jobs advertised across the Northampton region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 38 - 63
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Analyst 18 0 14
As % of all permanent IT jobs located in Northampton 4.33% - 2.00%
As % of the Job Titles category 4.53% - 2.06%
Number of salaries quoted 13 0 14
Median salary £26,500 - £22,000
90% offered a salary of more than £20,250 - £19,100
10% offered a salary of more than £30,000 - £24,000
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
397 719 678
As % of all permanent IT jobs located in Northampton 95.43% 98.76% 96.86%
Number of salaries quoted 253 646 639
Median salary £39,500 £40,000 £37,500
Median salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £26,000 £22,500 £22,500
10% offered a salary of more than £55,000 £57,500 £52,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Analyst
Jobs Demand Trend in Northampton

The demand trend of job ads across the Northampton region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Northampton

Service Desk Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Salary Trend in Northampton

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Northampton

For the 6 months to 27 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region featuring Service Desk Analyst in the job title.

1 26 (86.67%) Windows
2 13 (43.33%) Active Directory
2 13 (43.33%) Windows 7
3 12 (40.00%) SLA
4 11 (36.67%) MS Office
4 11 (36.67%) SC Cleared
4 11 (36.67%) Security Cleared
5 9 (30.00%) ITIL
6 8 (26.67%) Microsoft
6 8 (26.67%) Analytical Skills
7 7 (23.33%) MCP
7 7 (23.33%) MS Excel
8 6 (20.00%) Windows 2000
8 6 (20.00%) Windows Server 2003
8 6 (20.00%) Service Management
8 6 (20.00%) Virtual Team
9 5 (16.67%) Exchange Server 2007
9 5 (16.67%) Finance
9 5 (16.67%) MS Exchange
9 5 (16.67%) TCP/IP
10 4 (13.33%) Microsoft Certification
10 4 (13.33%) Exchange Server 2010
11 3 (10.00%) Patch Management
11 3 (10.00%) ITSM
11 3 (10.00%) Wyse
11 3 (10.00%) Time Management
11 3 (10.00%) ITIL Certification
11 3 (10.00%) Citrix
11 3 (10.00%) Cisco
11 3 (10.00%) MCSE

Service Desk Analyst Skill Set
Top Related IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (16.67%) Exchange Server 2007
1 5 (16.67%) MS Exchange
2 4 (13.33%) Exchange Server 2010
3 3 (10.00%) Exchange Server 2003
3 3 (10.00%) Exchange Server 5.5
4 1 (3.33%) Blackberry Enterprise Server
Applications
1 11 (36.67%) MS Office
2 7 (23.33%) MS Excel
Communications & Networking
1 5 (16.67%) TCP/IP
2 2 (6.67%) DHCP
General
1 5 (16.67%) Finance
2 3 (10.00%) Welsh Language
Miscellaneous
1 8 (26.67%) Analytical Skills
2 6 (20.00%) Virtual Team
3 2 (6.67%) Driving Licence
4 1 (3.33%) Blackberry
Operating Systems
1 26 (86.67%) Windows
2 13 (43.33%) Windows 7
3 6 (20.00%) Windows 2000
3 6 (20.00%) Windows Server 2003
4 3 (10.00%) Windows Vista
5 2 (6.67%) Windows 8
5 2 (6.67%) Windows Server 2008
6 1 (3.33%) Windows XP
Processes & Methodologies
1 9 (30.00%) ITIL
2 6 (20.00%) Service Management
3 3 (10.00%) Configuration Management
3 3 (10.00%) ITSM
3 3 (10.00%) Patch Management
3 3 (10.00%) Problem Management
3 3 (10.00%) Time Management
4 2 (6.67%) Service Delivery
5 1 (3.33%) ITIL V3
Programming Languages
1 2 (6.67%) C
Qualifications
1 11 (36.67%) SC Cleared
1 11 (36.67%) Security Cleared
2 7 (23.33%) MCP
3 4 (13.33%) Microsoft Certification
4 3 (10.00%) Degree
4 3 (10.00%) ITIL Certification
4 3 (10.00%) MCSE
5 2 (6.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (40.00%) SLA
System Software
1 13 (43.33%) Active Directory
Vendors
1 8 (26.67%) Microsoft
2 3 (10.00%) Cisco
2 3 (10.00%) Citrix
2 3 (10.00%) Wyse