The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 51 43 49
Rank change year-on-year
-8 +6
Permanent jobs requiring a Service Desk Analyst 11 12 9
As % of all permanent IT jobs located in Northampton 1.93% 2.51% 2.05%
As % of the Job Titles category 2.11% 2.59% 2.14%
Number of salaries quoted 11 7 9
Average salary £22,000 £22,000 £22,500
Average salary % change year-on-year
- -2.22%
UK excluding London average salary £21,750 £22,000 £22,000
% change year-on-year
-1.13% -
Service Desk Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
522 463 421
As % of all permanent IT jobs located in Northampton 91.74% 96.66% 95.90%
Number of salaries quoted 498 410 382
Average salary £40,000 £35,000 £38,250
Average salary % change year-on-year
+14.28% -8.49%
90% offered a salary of more than £24,000 £24,000 £25,500
10% offered a salary of more than £60,000 £51,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northampton

Service Desk Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Salary Trend in Northampton

Service Desk Analyst
Top 30 Related IT Skills in Northampton

For the 6 months to 30 January 2015, IT jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 28 (75.68%) Microsoft
1 28 (75.68%) ITIL
2 19 (51.35%) MCP
2 19 (51.35%) LAN
2 19 (51.35%) WAN
3 16 (43.24%) Coaching
4 14 (37.84%) SLA
5 12 (32.43%) Telecoms
6 11 (29.73%) Windows
7 10 (27.03%) MS Office
7 10 (27.03%) TCP/IP
7 10 (27.03%) Law
7 10 (27.03%) SC Cleared
7 10 (27.03%) Security Cleared
8 9 (24.32%) Windows 7
8 9 (24.32%) MOS
9 8 (21.62%) Microsoft Certification
9 8 (21.62%) ISO 9001
9 8 (21.62%) MS Excel
10 7 (18.92%) Active Directory
10 7 (18.92%) Analytical Skills
11 6 (16.22%) C
11 6 (16.22%) MS Exchange
11 6 (16.22%) Business Continuity
11 6 (16.22%) ITIL Foundation Certificate
12 5 (13.51%) Windows Server 2008
12 5 (13.51%) Windows Server 2003
13 4 (10.81%) Citrix
13 4 (10.81%) Service Management
13 4 (10.81%) MCSE

Service Desk Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 30 January 2015, IT jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (16.22%) MS Exchange
2 2 (5.41%) Exchange Server 2007
2 2 (5.41%) Exchange Server 2003
Applications
1 10 (27.03%) MS Office
2 8 (21.62%) MS Excel
3 1 (2.70%) Spreadsheet
Cloud Services
1 2 (5.41%) Office 365
Communications & Networking
1 19 (51.35%) LAN
1 19 (51.35%) WAN
2 10 (27.03%) TCP/IP
3 3 (8.11%) VPN
3 3 (8.11%) DNS
4 2 (5.41%) DHCP
4 2 (5.41%) IP Telephony
Database & Business Intelligence
1 1 (2.70%) Crystal Reports
General
1 12 (32.43%) Telecoms
2 10 (27.03%) Law
3 3 (8.11%) Legal
4 2 (5.41%) Retail
5 1 (2.70%) Publishing
Miscellaneous
1 7 (18.92%) Analytical Skills
Operating Systems
1 11 (29.73%) Windows
2 9 (24.32%) Windows 7
3 5 (13.51%) Windows Server 2008
3 5 (13.51%) Windows Server 2003
4 3 (8.11%) Windows Vista
4 3 (8.11%) Windows 8
5 1 (2.70%) Windows XP
Processes & Methodologies
1 28 (75.68%) ITIL
2 16 (43.24%) Coaching
3 6 (16.22%) Business Continuity
4 4 (10.81%) Service Management
5 2 (5.41%) Mentoring
5 2 (5.41%) Trend Analysis
6 1 (2.70%) ITIL V3
6 1 (2.70%) Service Delivery
6 1 (2.70%) ITSM
Programming Languages
1 6 (16.22%) C
Qualifications
1 19 (51.35%) MCP
2 10 (27.03%) SC Cleared
2 10 (27.03%) Security Cleared
3 9 (24.32%) MOS
4 8 (21.62%) Microsoft Certification
5 6 (16.22%) ITIL Foundation Certificate
6 4 (10.81%) MCSE
6 4 (10.81%) MCSA
6 4 (10.81%) MCITP
7 3 (8.11%) MCTS
7 3 (8.11%) HND
8 1 (2.70%) Degree
8 1 (2.70%) A+ Certification
Quality Assurance & Compliance
1 14 (37.84%) SLA
2 8 (21.62%) ISO 9001
System Software
1 7 (18.92%) Active Directory
Vendors
1 28 (75.68%) Microsoft
2 4 (10.81%) Citrix
2 4 (10.81%) VMware
3 3 (8.11%) Cisco
4 1 (2.70%) ServiceNow
4 1 (2.70%) HP
Northampton
Deerfoot IT
Salary: £20000 - £24000 per annum
Posted: 23 days ago