The statistics below represent IT jobs advertised across the Northampton region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 60 - 66
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Analyst 7 0 8
As % of all permanent IT jobs located in Northampton 1.34% - 1.25%
As % of the Job Titles category 1.39% - 1.28%
Number of salaries quoted 7 0 7
Median salary £24,000 - £18,750
90% offered a salary of more than £21,520 - £17,500
10% offered a salary of more than £34,500 - £23,200
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
504 622 625
As % of all permanent IT jobs located in Northampton 96.55% 98.11% 97.96%
Number of salaries quoted 392 535 571
Median salary £40,000 £40,000 £35,000
Median salary % change year-on-year
- +14.28%
90% offered a salary of more than £23,000 £23,500 £26,450
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Northampton

The demand trend of job ads across the Northampton region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Northampton

Service Desk Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Salary Trend in Northampton

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Northampton

For the 6 months to 30 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region featuring Service Desk Analyst in the job title.

1 22 (75.86%) Windows
2 19 (65.52%) MS Office
3 18 (62.07%) Microsoft
4 15 (51.72%) MCP
5 14 (48.28%) Citrix
5 14 (48.28%) Windows Server
6 12 (41.38%) IP Telephony
6 12 (41.38%) Windows Server 2008
6 12 (41.38%) Cisco
6 12 (41.38%) Windows Server 2003
6 12 (41.38%) VMware
7 10 (34.48%) ITIL
8 9 (31.03%) Active Directory
9 6 (20.69%) MS Excel
10 5 (17.24%) Analytical Skills
10 5 (17.24%) ITIL Certification
11 4 (13.79%) SLA
11 4 (13.79%) Windows Vista
11 4 (13.79%) SC Cleared
11 4 (13.79%) Security Cleared
12 3 (10.34%) Welsh Language
12 3 (10.34%) Degree
12 3 (10.34%) Windows 8
12 3 (10.34%) Problem Management
12 3 (10.34%) Patch Management
12 3 (10.34%) Service Management
12 3 (10.34%) Configuration Management
12 3 (10.34%) MS Exchange
13 2 (6.90%) PBX
13 2 (6.90%) PSTN

Service Desk Analyst Skill Set
Top Related IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.34%) MS Exchange
Applications
1 19 (65.52%) MS Office
2 6 (20.69%) MS Excel
Cloud Services
1 2 (6.90%) SaaS
Communications & Networking
1 12 (41.38%) IP Telephony
2 2 (6.90%) PABX
2 2 (6.90%) PBX
2 2 (6.90%) PSTN
General
1 3 (10.34%) Welsh Language
2 2 (6.90%) Telecoms
3 1 (3.45%) Law
Libraries, Frameworks & Software Standards
1 1 (3.45%) .NET
1 1 (3.45%) ASP.NET
Miscellaneous
1 5 (17.24%) Analytical Skills
2 1 (3.45%) CMDB
Operating Systems
1 22 (75.86%) Windows
2 14 (48.28%) Windows Server
3 12 (41.38%) Windows Server 2003
3 12 (41.38%) Windows Server 2008
4 4 (13.79%) Windows Vista
5 3 (10.34%) Windows 8
6 1 (3.45%) Windows 7
6 1 (3.45%) Windows XP
Processes & Methodologies
1 10 (34.48%) ITIL
2 3 (10.34%) Configuration Management
2 3 (10.34%) Patch Management
2 3 (10.34%) Problem Management
2 3 (10.34%) Service Management
3 2 (6.90%) Project Management
3 2 (6.90%) Service Delivery
4 1 (3.45%) Facilities Management
Programming Languages
1 2 (6.90%) C
1 2 (6.90%) SQL
Qualifications
1 15 (51.72%) MCP
2 5 (17.24%) ITIL Certification
3 4 (13.79%) SC Cleared
3 4 (13.79%) Security Cleared
4 3 (10.34%) Degree
5 2 (6.90%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (13.79%) SLA
System Software
1 9 (31.03%) Active Directory
Vendors
1 18 (62.07%) Microsoft
2 14 (48.28%) Citrix
3 12 (41.38%) Cisco
3 12 (41.38%) VMware
4 2 (6.90%) Avaya
4 2 (6.90%) Ericsson
4 2 (6.90%) Mitel
4 2 (6.90%) NEC
4 2 (6.90%) Nortel
4 2 (6.90%) Panasonic
4 2 (6.90%) Siemens
4 2 (6.90%) Toshiba