The statistics below represent IT jobs advertised across the Northampton region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 52 - 64
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Analyst 11 0 12
As % of all permanent IT jobs located in Northampton 2.04% - 1.80%
As % of the Job Titles category 2.14% - 1.82%
Number of salaries quoted 11 0 12
Median salary £24,000 - £21,500
90% offered a salary of more than £20,500 - £18,525
10% offered a salary of more than £34,500 - £24,000
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
515 659 658
As % of all permanent IT jobs located in Northampton 95.72% 98.36% 98.65%
Number of salaries quoted 370 580 611
Median salary £37,500 £40,000 £35,000
Median salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £23,000 £23,500 £27,000
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Northampton

The demand trend of job ads across the Northampton region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Northampton

Service Desk Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Salary Trend in Northampton

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Northampton

For the 6 months to 26 June 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region featuring Service Desk Analyst in the job title.

1 19 (76.00%) Windows
2 15 (60.00%) MS Office
3 13 (52.00%) Microsoft
4 11 (44.00%) Active Directory
4 11 (44.00%) ITIL
5 10 (40.00%) MCP
6 8 (32.00%) Citrix
6 8 (32.00%) Windows Server
7 7 (28.00%) SC Cleared
7 7 (28.00%) Security Cleared
7 7 (28.00%) Windows Server 2008
8 6 (24.00%) VMware
8 6 (24.00%) IP Telephony
8 6 (24.00%) Windows Server 2003
8 6 (24.00%) MS Excel
8 6 (24.00%) Cisco
9 5 (20.00%) ITIL Certification
9 5 (20.00%) Analytical Skills
9 5 (20.00%) Windows Vista
10 3 (12.00%) Welsh Language
10 3 (12.00%) Problem Management
10 3 (12.00%) Patch Management
10 3 (12.00%) Windows 7
10 3 (12.00%) Windows 8
10 3 (12.00%) Degree
10 3 (12.00%) Configuration Management
10 3 (12.00%) Service Management
10 3 (12.00%) SLA
10 3 (12.00%) MS Exchange
11 2 (8.00%) PBX

Service Desk Analyst Skill Set
Top Related IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.00%) MS Exchange
2 1 (4.00%) Blackberry Enterprise Server
2 1 (4.00%) Exchange Server 2007
Applications
1 15 (60.00%) MS Office
2 6 (24.00%) MS Excel
Cloud Services
1 2 (8.00%) SaaS
Communications & Networking
1 6 (24.00%) IP Telephony
2 2 (8.00%) PABX
2 2 (8.00%) PBX
2 2 (8.00%) PSTN
3 1 (4.00%) DHCP
3 1 (4.00%) TCP/IP
General
1 3 (12.00%) Welsh Language
2 2 (8.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.00%) .NET
1 1 (4.00%) ASP.NET
Miscellaneous
1 5 (20.00%) Analytical Skills
2 1 (4.00%) Blackberry
2 1 (4.00%) Driving Licence
Operating Systems
1 19 (76.00%) Windows
2 8 (32.00%) Windows Server
3 7 (28.00%) Windows Server 2008
4 6 (24.00%) Windows Server 2003
5 5 (20.00%) Windows Vista
6 3 (12.00%) Windows 7
6 3 (12.00%) Windows 8
7 1 (4.00%) Windows XP
Processes & Methodologies
1 11 (44.00%) ITIL
2 3 (12.00%) Configuration Management
2 3 (12.00%) Patch Management
2 3 (12.00%) Problem Management
2 3 (12.00%) Service Management
3 2 (8.00%) Project Management
3 2 (8.00%) Service Delivery
Programming Languages
1 2 (8.00%) C
1 2 (8.00%) SQL
Qualifications
1 10 (40.00%) MCP
2 7 (28.00%) SC Cleared
2 7 (28.00%) Security Cleared
3 5 (20.00%) ITIL Certification
4 3 (12.00%) Degree
5 2 (8.00%) ITIL Foundation Certificate
6 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 3 (12.00%) SLA
System Software
1 11 (44.00%) Active Directory
Vendors
1 13 (52.00%) Microsoft
2 8 (32.00%) Citrix
3 6 (24.00%) Cisco
3 6 (24.00%) VMware
4 2 (8.00%) Avaya
4 2 (8.00%) Ericsson
4 2 (8.00%) Mitel
4 2 (8.00%) NEC
4 2 (8.00%) Nortel
4 2 (8.00%) Panasonic
4 2 (8.00%) Siemens
4 2 (8.00%) Toshiba
Northampton, Northamptonshire
Lorien Resourcing
Posted: 3 days ago