The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northampton region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 64 42 54
Rank change year-on-year
-22 +12
Permanent jobs requiring a Service Desk Analyst 6 14 3
As % of all permanent IT jobs located in Northampton 0.94% 3.59% 0.62%
As % of the Job Titles category 1.00% 3.79% 0.63%
Number of salaries quoted 5 14 2
Average salary £17,500 £22,500 £24,000
Average salary % change year-on-year
-22.22% -6.25%
UK excluding London average salary £21,000 £21,000 £22,000
% change year-on-year
- -4.54%
Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
598 369 479
As % of all permanent IT jobs located in Northampton 93.88% 94.62% 98.56%
Number of salaries quoted 520 320 452
Average salary £37,500 £37,500 £35,500
Average salary % change year-on-year
- +5.63%
90% offered a salary of more than £24,500 £23,000 £24,000
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Desk Analyst
Northamptonshire

Service Desk Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Northampton

Service Desk Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Salary Trend in Northampton

Service Desk Analyst
Top 30 Related IT Skills in Northampton

For the 6 months to 18 April 2014, IT jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 15 (78.95%) Microsoft
2 14 (73.68%) Windows
3 11 (57.89%) Windows Server 2003
3 11 (57.89%) Windows Server 2008
4 10 (52.63%) VMware
5 9 (47.37%) MCP
6 7 (36.84%) ITIL
6 7 (36.84%) Cisco
7 6 (31.58%) Citrix
8 5 (26.32%) Microsoft Certification
8 5 (26.32%) MS Excel
9 4 (21.05%) C
9 4 (21.05%) TCP/IP
9 4 (21.05%) MS Exchange
9 4 (21.05%) Active Directory
9 4 (21.05%) Blackberry
9 4 (21.05%) Windows 7
9 4 (21.05%) Windows Vista
10 3 (15.79%) Problem Management
10 3 (15.79%) Wireless
10 3 (15.79%) VMware Infrastructure
10 3 (15.79%) Change Management
10 3 (15.79%) Windows 8
10 3 (15.79%) Windows Server 2012
10 3 (15.79%) Hyper-V
10 3 (15.79%) Windows XP
10 3 (15.79%) MS Office
11 2 (10.53%) Service Management
11 2 (10.53%) ITSM
11 2 (10.53%) MCITP

Service Desk Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 18 April 2014, IT jobs across the Northampton region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (21.05%) MS Exchange
2 1 (5.26%) Exchange Server 2003
2 1 (5.26%) Exchange Server 2007
2 1 (5.26%) Blackberry Enterprise Server
Applications
1 5 (26.32%) MS Excel
2 3 (15.79%) MS Office
Communications & Networking
1 4 (21.05%) TCP/IP
2 3 (15.79%) Wireless
3 1 (5.26%) IP Telephony
3 1 (5.26%) LAN
3 1 (5.26%) WAN
3 1 (5.26%) DHCP
General
1 1 (5.26%) Retail
Miscellaneous
1 4 (21.05%) Blackberry
Operating Systems
1 14 (73.68%) Windows
2 11 (57.89%) Windows Server 2003
2 11 (57.89%) Windows Server 2008
3 4 (21.05%) Windows 7
3 4 (21.05%) Windows Vista
4 3 (15.79%) Windows 8
4 3 (15.79%) Windows Server 2012
4 3 (15.79%) Windows XP
5 1 (5.26%) Linux
Processes & Methodologies
1 7 (36.84%) ITIL
2 3 (15.79%) Problem Management
2 3 (15.79%) Change Management
3 2 (10.53%) Service Management
3 2 (10.53%) ITSM
4 1 (5.26%) E-Commerce
Programming Languages
1 4 (21.05%) C
Qualifications
1 9 (47.37%) MCP
2 5 (26.32%) Microsoft Certification
3 2 (10.53%) MCITP
4 1 (5.26%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 4 (21.05%) Active Directory
2 3 (15.79%) VMware Infrastructure
2 3 (15.79%) Hyper-V
Vendors
1 15 (78.95%) Microsoft
2 10 (52.63%) VMware
3 7 (36.84%) Cisco
4 6 (31.58%) Citrix