The statistics below represent IT jobs advertised across the Northampton region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
Northamptonshire / Northampton
Rank 52 51 52
Rank change year-on-year
-1 +1
Permanent jobs requiring a Service Desk Analyst 2 22 10
As % of all permanent IT jobs located in Northampton 0.50% 3.97% 1.92%
As % of the Job Titles category 0.52% 4.03% 2.00%
Number of salaries quoted 2 21 10
Median salary £23,400 £24,000 £22,000
Median salary % change year-on-year
-2.50% +9.09%
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
388 546 499
As % of all permanent IT jobs located in Northampton 96.28% 98.56% 95.78%
Number of salaries quoted 316 375 467
Median salary £42,500 £40,000 £37,500
Median salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £23,400 £24,000 £24,000
10% offered a salary of more than £55,000 £57,500 £51,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Northampton

The demand trend of job ads across the Northampton region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Northampton

Service Desk Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Northampton region.

Service Desk Analyst Salary Trend in Northampton

Service Desk Analyst Skill Set
Top 26 Related IT Skills in Northampton

For the 6 months to 22 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region featuring Service Desk Analyst in the job title.

1 8 (80.00%) ITIL
2 7 (70.00%) Windows
2 7 (70.00%) Service Management
2 7 (70.00%) ITSM
2 7 (70.00%) Windows 7
2 7 (70.00%) Active Directory
3 6 (60.00%) Exchange Server 2007
3 6 (60.00%) Exchange Server 2010
3 6 (60.00%) ITIL V3
3 6 (60.00%) Windows 8
3 6 (60.00%) MS Exchange
3 6 (60.00%) DHCP
3 6 (60.00%) TCP/IP
3 6 (60.00%) Windows Server 2008
4 2 (20.00%) Service Delivery
4 2 (20.00%) Microsoft
4 2 (20.00%) MS Excel
4 2 (20.00%) C
4 2 (20.00%) MS Office
4 2 (20.00%) ITIL Foundation Certificate
4 2 (20.00%) Analytical Skills
4 2 (20.00%) SC Cleared
4 2 (20.00%) Security Cleared
4 2 (20.00%) Welsh Language
5 1 (10.00%) Virtual Team
5 1 (10.00%) Finance

Service Desk Analyst Skill Set
Top Related IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (60.00%) Exchange Server 2007
1 6 (60.00%) Exchange Server 2010
1 6 (60.00%) MS Exchange
Applications
1 2 (20.00%) MS Excel
1 2 (20.00%) MS Office
Communications & Networking
1 6 (60.00%) DHCP
1 6 (60.00%) TCP/IP
General
1 2 (20.00%) Welsh Language
2 1 (10.00%) Finance
Miscellaneous
1 2 (20.00%) Analytical Skills
2 1 (10.00%) Virtual Team
Operating Systems
1 7 (70.00%) Windows
1 7 (70.00%) Windows 7
2 6 (60.00%) Windows 8
2 6 (60.00%) Windows Server 2008
Processes & Methodologies
1 8 (80.00%) ITIL
2 7 (70.00%) ITSM
2 7 (70.00%) Service Management
3 6 (60.00%) ITIL V3
4 2 (20.00%) Service Delivery
Programming Languages
1 2 (20.00%) C
Qualifications
1 2 (20.00%) ITIL Foundation Certificate
1 2 (20.00%) SC Cleared
1 2 (20.00%) Security Cleared
System Software
1 7 (70.00%) Active Directory
Vendors
1 2 (20.00%) Microsoft