The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 47 48 69
Rank change year-on-year
+1 +21
Permanent jobs citing ITSM 12 27 13
As % of all permanent IT jobs located in Northampton 2.82% 3.72% 1.80%
As % of the Processes & Methodologies category 3.20% 4.15% 2.06%
Number of salaries quoted 8 27 13
Median salary £36,750 £41,674 £20,500
Median salary % change year-on-year
-11.81% +103.28%
90% offered a salary of more than £26,400 £19,700 £18,000
10% offered a salary of more than £82,000 £55,264 £21,000
UK excluding London median salary £44,000 £42,000 £37,500
% change year-on-year
+4.76% +12.00%
ITSM
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
375 650 630
As % of all permanent IT jobs located in Northampton 88.03% 89.66% 87.26%
Number of salaries quoted 244 593 598
Median salary £40,000 £42,500 £41,000
Median salary % change year-on-year
-5.88% +3.65%
90% offered a salary of more than £32,500 £30,000 £27,500
10% offered a salary of more than £60,000 £65,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Northampton

The demand trend of job ads across the Northampton region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing ITSM across the Northampton region over the 3 months to 30 September 2016.

ITSM Salary Histogram in Northampton

ITSM
Top 30 Related IT Skills in Northampton

For the 6 months to 30 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region with a requirement for ITSM.

1 22 (75.86%) Service Management
2 21 (72.41%) ITIL
3 9 (31.03%) SC Cleared
3 9 (31.03%) Security Cleared
3 9 (31.03%) ITIL V3
4 7 (24.14%) Service Delivery
5 6 (20.69%) MS Excel
5 6 (20.69%) Microsoft
5 6 (20.69%) ITIL Certification
5 6 (20.69%) Marketing
5 6 (20.69%) Business Development
5 6 (20.69%) Marketing Strategy
6 5 (17.24%) Analytical Skills
7 4 (13.79%) MS Office
7 4 (13.79%) Change Management
7 4 (13.79%) Management Information System
7 4 (13.79%) C
7 4 (13.79%) Business Analysis
7 4 (13.79%) Business Continuity
7 4 (13.79%) Programme Management
7 4 (13.79%) Incident Management
7 4 (13.79%) Welsh Language
7 4 (13.79%) Continuous Improvement
7 4 (13.79%) Transition Management
7 4 (13.79%) Data Centre
8 3 (10.34%) Windows 8
8 3 (10.34%) Exchange Server 2010
8 3 (10.34%) Windows Server 2008
8 3 (10.34%) Windows 7
8 3 (10.34%) Problem Management

ITSM
Top Related IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.34%) Exchange Server 2007
1 3 (10.34%) Exchange Server 2010
1 3 (10.34%) MS Exchange
2 2 (6.90%) Blackberry Enterprise Server
2 2 (6.90%) CMS
Applications
1 6 (20.69%) MS Excel
2 4 (13.79%) MS Office
Communications & Networking
1 3 (10.34%) DHCP
1 3 (10.34%) TCP/IP
2 1 (3.45%) Intranet
General
1 6 (20.69%) Marketing
2 4 (13.79%) Welsh Language
3 3 (10.34%) Finance
4 1 (3.45%) Banking
Job Titles
1 10 (34.48%) Service Manager
2 8 (27.59%) Analyst
2 8 (27.59%) Service Analyst
3 6 (20.69%) Business Development Executive
3 6 (20.69%) Sales Executive
4 5 (17.24%) IT Manager
5 4 (13.79%) Customer Analyst
5 4 (13.79%) Delivery Manager
5 4 (13.79%) First Line Help Desk Analyst
5 4 (13.79%) Help Desk Analyst
5 4 (13.79%) IT Services Manager
5 4 (13.79%) Service Desk Analyst
5 4 (13.79%) Services Delivery Manager
6 3 (10.34%) Senior Analyst
6 3 (10.34%) Senior Manager
6 3 (10.34%) Senior Service Desk Analyst
6 3 (10.34%) Senior Service Manager
6 3 (10.34%) Senior Services Delivery Manager
7 2 (6.90%) Service Desk Team Leader
7 2 (6.90%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (3.45%) .NET
1 1 (3.45%) Java EE
Miscellaneous
1 5 (17.24%) Analytical Skills
2 4 (13.79%) Data Centre
2 4 (13.79%) Management Information System
3 3 (10.34%) Statistics
4 2 (6.90%) Blackberry
Operating Systems
1 3 (10.34%) Windows
1 3 (10.34%) Windows 7
1 3 (10.34%) Windows 8
1 3 (10.34%) Windows Server 2008
Processes & Methodologies
1 22 (75.86%) Service Management
2 21 (72.41%) ITIL
3 9 (31.03%) ITIL V3
4 7 (24.14%) Service Delivery
5 6 (20.69%) Business Development
5 6 (20.69%) Marketing Strategy
6 4 (13.79%) Business Analysis
6 4 (13.79%) Business Continuity
6 4 (13.79%) Change Management
6 4 (13.79%) Continuous Improvement
6 4 (13.79%) Incident Management
6 4 (13.79%) Programme Management
6 4 (13.79%) Transition Management
7 3 (10.34%) Knowledge Management
7 3 (10.34%) Problem Management
8 1 (3.45%) Change Control
8 1 (3.45%) Open Source
8 1 (3.45%) Supplier Management
8 1 (3.45%) TOGAF
8 1 (3.45%) Zachman Framework
Programming Languages
1 4 (13.79%) C
2 1 (3.45%) Java
Qualifications
1 9 (31.03%) SC Cleared
1 9 (31.03%) Security Cleared
2 6 (20.69%) ITIL Certification
3 2 (6.90%) MCP
System Software
1 3 (10.34%) Active Directory
Vendors
1 6 (20.69%) Microsoft
2 3 (10.34%) HP
3 2 (6.90%) Avaya
3 2 (6.90%) ServiceNow
4 1 (3.45%) LANDesk