The first table below looks at the demand for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Northampton region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 70 45 58
Rank change year-on-year
-25 +13
Permanent jobs citing ITSM 1 6 2
As % of all permanent IT jobs located in Northampton 0.15% 1.75% 0.45%
As % of the Processes & Methodologies category 0.19% 2.45% 0.56%
Number of salaries quoted 1 6 2
Average salary £31,000 £33,000 £31,500
Average salary % change year-on-year
-6.06% +4.76%
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
528 245 354
As % of all permanent IT jobs located in Northampton 81.61% 71.43% 80.45%
Number of salaries quoted 490 233 323
Average salary £40,000 £38,500 £40,000
Average salary % change year-on-year
+3.89% -3.75%
90% offered a salary of more than £28,000 £30,500 £27,500
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
Northamptonshire

ITSM
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Top 30 Related IT Skills in Northampton

For the 6 months to 28 July 2014, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 9 (100.00%) Service Management
2 7 (77.78%) SQL
3 5 (55.56%) Microsoft
3 5 (55.56%) SQL Server
3 5 (55.56%) MS Office
3 5 (55.56%) ITIL
3 5 (55.56%) MS Excel
3 5 (55.56%) Root Cause Analysis
4 4 (44.44%) Windows
4 4 (44.44%) Release Management
5 3 (33.33%) .NET
6 2 (22.22%) C
6 2 (22.22%) MCP
6 2 (22.22%) IIS
6 2 (22.22%) SharePoint
6 2 (22.22%) Client/Server
6 2 (22.22%) MS Visio
6 2 (22.22%) Unisys
6 2 (22.22%) TCP/IP
6 2 (22.22%) VPN
6 2 (22.22%) Cisco
6 2 (22.22%) EMC
6 2 (22.22%) Microsoft Certification
6 2 (22.22%) Internet
6 2 (22.22%) Blackberry
6 2 (22.22%) Finance
6 2 (22.22%) Stakeholder Management
6 2 (22.22%) Replication
6 2 (22.22%) VMware
6 2 (22.22%) VMware ESX

ITSM
Top Related IT Skills in Northampton by Category

For the 6 months to 28 July 2014, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) IIS
1 2 (22.22%) SharePoint
Applications
1 5 (55.56%) MS Office
1 5 (55.56%) MS Excel
2 2 (22.22%) MS Visio
Business Applications
1 1 (11.11%) Remedy ITSM
Communications & Networking
1 2 (22.22%) TCP/IP
1 2 (22.22%) VPN
1 2 (22.22%) Internet
1 2 (22.22%) Network Security
Database & Business Intelligence
1 5 (55.56%) SQL Server
2 1 (11.11%) SQL Server 2000
General
1 2 (22.22%) Finance
Job Titles
1 6 (66.67%) Analyst
1 6 (66.67%) Support Analyst
2 5 (55.56%) Applications Support
3 3 (33.33%) Deployment Analyst
4 2 (22.22%) Architect
4 2 (22.22%) Service Analyst
4 2 (22.22%) 1st Line Support
4 2 (22.22%) Service Desk Analyst
4 2 (22.22%) Infrastructure Architect
4 2 (22.22%) 1st Line Support Analyst
5 1 (11.11%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 3 (33.33%) .NET
Miscellaneous
1 2 (22.22%) Client/Server
1 2 (22.22%) Blackberry
1 2 (22.22%) Replication
Operating Systems
1 4 (44.44%) Windows
2 2 (22.22%) Windows Vista
2 2 (22.22%) Windows 7
Processes & Methodologies
1 9 (100.00%) Service Management
2 5 (55.56%) ITIL
2 5 (55.56%) Root Cause Analysis
3 4 (44.44%) Release Management
4 2 (22.22%) Stakeholder Management
4 2 (22.22%) TOGAF
4 2 (22.22%) Network Design
4 2 (22.22%) ITIL V3
5 1 (11.11%) Disaster Recovery
Programming Languages
1 7 (77.78%) SQL
2 2 (22.22%) C
3 1 (11.11%) VBScript
3 1 (11.11%) VB
Qualifications
1 2 (22.22%) MCP
1 2 (22.22%) Microsoft Certification
1 2 (22.22%) MCITP
2 1 (11.11%) ITIL Foundation Certificate
System Software
1 2 (22.22%) VMware ESX
1 2 (22.22%) VMware Infrastructure
Vendors
1 5 (55.56%) Microsoft
2 2 (22.22%) Unisys
2 2 (22.22%) Cisco
2 2 (22.22%) EMC
2 2 (22.22%) VMware
3 1 (11.11%) Remedy
3 1 (11.11%) BMC