The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Northamptonshire / Northampton
Rank 60 68 59
Rank change year-on-year
+8 -9
Permanent jobs citing ITSM 6 5 9
As % of all permanent IT jobs located in Northampton 1.26% 0.81% 1.55%
As % of the Processes & Methodologies category 1.40% 0.90% 1.76%
Number of salaries quoted 4 5 9
Median salary £40,000 £21,000 £36,500
Median salary % change year-on-year
+90.47% -42.46%
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
430 557 511
As % of all permanent IT jobs located in Northampton 90.53% 90.42% 88.26%
Number of salaries quoted 310 392 493
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £32,500 £25,400 £32,500
10% offered a salary of more than £59,000 £60,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Northampton

The demand trend of job ads across the Northampton region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing ITSM across the Northampton region over the 3 months to 21 January 2017.

ITSM Salary Histogram in Northampton

ITSM
Top 30 Related IT Skills in Northampton

For the 6 months to 21 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region with a requirement for ITSM.

1 19 (100.00%) Service Management
2 15 (78.95%) ITIL
3 9 (47.37%) ITIL V3
4 8 (42.11%) Windows 8
4 8 (42.11%) Windows Server 2008
4 8 (42.11%) Windows 7
4 8 (42.11%) Exchange Server 2010
4 8 (42.11%) Exchange Server 2007
4 8 (42.11%) Active Directory
4 8 (42.11%) Windows
4 8 (42.11%) MS Exchange
4 8 (42.11%) DHCP
4 8 (42.11%) TCP/IP
5 5 (26.32%) Incident Management
5 5 (26.32%) SC Cleared
5 5 (26.32%) Security Cleared
5 5 (26.32%) Service Delivery
6 4 (21.05%) Continuous Improvement
7 3 (15.79%) Matrix Management
7 3 (15.79%) Performance Metrics
7 3 (15.79%) Project Management
7 3 (15.79%) Agile Software Development
8 2 (10.53%) Finance
8 2 (10.53%) CMS
8 2 (10.53%) Microsoft
8 2 (10.53%) MS Excel
8 2 (10.53%) MCP
8 2 (10.53%) Avaya
8 2 (10.53%) Blackberry
8 2 (10.53%) Blackberry Enterprise Server

ITSM
Top Related IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (42.11%) Exchange Server 2007
1 8 (42.11%) Exchange Server 2010
1 8 (42.11%) MS Exchange
2 2 (10.53%) Blackberry Enterprise Server
2 2 (10.53%) CMS
Applications
1 2 (10.53%) MS Excel
Communications & Networking
1 8 (42.11%) DHCP
1 8 (42.11%) TCP/IP
2 1 (5.26%) Intranet
General
1 2 (10.53%) Finance
Job Titles
1 9 (47.37%) Analyst
2 8 (42.11%) Service Analyst
2 8 (42.11%) Service Desk Analyst
3 7 (36.84%) Service Manager
4 3 (15.79%) Senior Analyst
4 3 (15.79%) Senior Service Desk Analyst
5 2 (10.53%) Delivery Manager
5 2 (10.53%) Help Desk Analyst
5 2 (10.53%) Service Desk Team Leader
5 2 (10.53%) Services Delivery Manager
5 2 (10.53%) Team Leader
6 1 (5.26%) 2nd Line Support
6 1 (5.26%) Senior Manager
6 1 (5.26%) Senior Service Manager
6 1 (5.26%) Senior Services Delivery Manager
6 1 (5.26%) Service Desk Manager
Miscellaneous
1 3 (15.79%) Performance Metrics
2 2 (10.53%) Blackberry
3 1 (5.26%) Analytical Skills
3 1 (5.26%) Statistics
Operating Systems
1 8 (42.11%) Windows
1 8 (42.11%) Windows 7
1 8 (42.11%) Windows 8
1 8 (42.11%) Windows Server 2008
Processes & Methodologies
1 19 (100.00%) Service Management
2 15 (78.95%) ITIL
3 9 (47.37%) ITIL V3
4 5 (26.32%) Incident Management
4 5 (26.32%) Service Delivery
5 4 (21.05%) Continuous Improvement
6 3 (15.79%) Agile Software Development
6 3 (15.79%) Matrix Management
6 3 (15.79%) Project Management
7 1 (5.26%) Change Control
7 1 (5.26%) Change Management
7 1 (5.26%) Knowledge Management
7 1 (5.26%) Problem Management
7 1 (5.26%) Supplier Management
Qualifications
1 5 (26.32%) SC Cleared
1 5 (26.32%) Security Cleared
2 2 (10.53%) MCP
System Software
1 8 (42.11%) Active Directory
Vendors
1 2 (10.53%) Avaya
1 2 (10.53%) Microsoft
1 2 (10.53%) ServiceNow
2 1 (5.26%) HP