The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 64 48 58
Rank change year-on-year
-16 +10
Permanent jobs citing ITSM 8 6 2
As % of all permanent IT jobs located in Northampton 1.19% 1.60% 0.45%
As % of the Processes & Methodologies category 1.46% 2.18% 0.58%
Number of salaries quoted 8 6 2
Average salary £21,000 £33,000 £31,500
Average salary % change year-on-year
-36.36% +4.76%
90% offered a salary of more than £20,500 £31,750 £31,100
10% offered a salary of more than £31,075 £35,000 £31,900
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
549 275 342
As % of all permanent IT jobs located in Northampton 81.45% 73.33% 77.38%
Number of salaries quoted 507 260 305
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £28,500 £30,550 £30,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Top 30 Related IT Skills in Northampton

For the 6 months to 22 August 2014, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 14 (100.00%) Service Management
2 10 (71.43%) MS Office
2 10 (71.43%) Microsoft
3 6 (42.86%) MS Excel
3 6 (42.86%) ITIL
3 6 (42.86%) SQL
4 5 (35.71%) Remedy
4 5 (35.71%) Cisco
4 5 (35.71%) BMC
4 5 (35.71%) SQL Server
4 5 (35.71%) Remedy ITSM
4 5 (35.71%) Root Cause Analysis
5 4 (28.57%) ITIL Foundation Certificate
5 4 (28.57%) Release Management
5 4 (28.57%) C
6 3 (21.43%) HP
6 3 (21.43%) Management Information System
6 3 (21.43%) IBM
6 3 (21.43%) Welsh Language
6 3 (21.43%) SC Cleared
6 3 (21.43%) Security Cleared
6 3 (21.43%) Business Continuity
7 2 (14.29%) Windows
7 2 (14.29%) .NET
8 1 (7.14%) VBScript
8 1 (7.14%) VB
8 1 (7.14%) IIS
8 1 (7.14%) MCP
8 1 (7.14%) EMC
8 1 (7.14%) Microsoft Certification

ITSM
Top Related IT Skills in Northampton by Category

For the 6 months to 22 August 2014, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) IIS
1 1 (7.14%) SharePoint
Applications
1 10 (71.43%) MS Office
2 6 (42.86%) MS Excel
3 1 (7.14%) MS Visio
Business Applications
1 5 (35.71%) Remedy ITSM
Communications & Networking
1 1 (7.14%) TCP/IP
1 1 (7.14%) VPN
1 1 (7.14%) Internet
1 1 (7.14%) Network Security
Database & Business Intelligence
1 5 (35.71%) SQL Server
2 1 (7.14%) SQL Server 2000
General
1 3 (21.43%) Welsh Language
2 1 (7.14%) Finance
Job Titles
1 6 (42.86%) Analyst
2 5 (35.71%) Support Analyst
2 5 (35.71%) Applications Support
3 3 (21.43%) Deployment Analyst
4 2 (14.29%) Network Engineer
5 1 (7.14%) Architect
5 1 (7.14%) Cabling Engineer
5 1 (7.14%) Service Analyst
5 1 (7.14%) Help Desk Analyst
5 1 (7.14%) 1st Line Support
5 1 (7.14%) Applications Support Analyst
5 1 (7.14%) Service Desk Analyst
5 1 (7.14%) Infrastructure Architect
5 1 (7.14%) 1st Line Support Analyst
Libraries, Frameworks & Software Standards
1 2 (14.29%) .NET
Miscellaneous
1 3 (21.43%) Management Information System
2 1 (7.14%) Client/Server
2 1 (7.14%) Blackberry
2 1 (7.14%) Replication
Operating Systems
1 2 (14.29%) Windows
2 1 (7.14%) Windows Vista
2 1 (7.14%) Windows 7
Processes & Methodologies
1 14 (100.00%) Service Management
2 6 (42.86%) ITIL
3 5 (35.71%) Root Cause Analysis
4 4 (28.57%) Release Management
5 3 (21.43%) Business Continuity
6 1 (7.14%) Stakeholder Management
6 1 (7.14%) TOGAF
6 1 (7.14%) Network Design
6 1 (7.14%) ITIL V3
6 1 (7.14%) Disaster Recovery
Programming Languages
1 6 (42.86%) SQL
2 4 (28.57%) C
3 1 (7.14%) VBScript
3 1 (7.14%) VB
Qualifications
1 4 (28.57%) ITIL Foundation Certificate
2 3 (21.43%) SC Cleared
2 3 (21.43%) Security Cleared
3 1 (7.14%) MCP
3 1 (7.14%) Microsoft Certification
3 1 (7.14%) MCITP
System Software
1 1 (7.14%) VMware ESX
1 1 (7.14%) VMware Infrastructure
Vendors
1 10 (71.43%) Microsoft
2 5 (35.71%) Remedy
2 5 (35.71%) Cisco
2 5 (35.71%) BMC
3 3 (21.43%) HP
3 3 (21.43%) IBM
4 1 (7.14%) EMC
4 1 (7.14%) Unisys
4 1 (7.14%) VMware