The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 63 48 60
Rank change year-on-year
-15 +12
Permanent jobs citing ITSM 11 5 2
As % of all permanent IT jobs located in Northampton 1.55% 1.25% 0.41%
As % of the Processes & Methodologies category 1.87% 1.62% 0.51%
Number of salaries quoted 11 5 2
Average salary £20,500 £32,500 £31,500
Average salary % change year-on-year
-36.92% +3.17%
90% offered a salary of more than £18,000 £31,700 £31,100
10% offered a salary of more than £21,000 £34,400 £31,900
UK excluding London average salary £40,000 £42,500 £40,000
% change year-on-year
-5.88% +6.25%
ITSM
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
589 308 392
As % of all permanent IT jobs located in Northampton 83.19% 77.00% 80.99%
Number of salaries quoted 560 290 357
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £27,500 £32,150 £30,000
10% offered a salary of more than £65,000 £58,500 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing ITSM across the Northampton region over the 3 months to 19 September 2014.

ITSM Salary Histogram in Northampton

ITSM
Top 28 Related IT Skills in Northampton

For the 6 months to 19 September 2014, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 16 (100.00%) Service Management
2 12 (75.00%) MS Office
2 12 (75.00%) Microsoft
3 7 (43.75%) ITIL
3 7 (43.75%) MS Excel
3 7 (43.75%) ITIL Foundation Certificate
4 6 (37.50%) Analytical Skills
4 6 (37.50%) Management Information System
4 6 (37.50%) Remedy ITSM
4 6 (37.50%) SC Cleared
4 6 (37.50%) Security Cleared
4 6 (37.50%) C
4 6 (37.50%) Remedy
4 6 (37.50%) BMC
5 5 (31.25%) SQL Server
5 5 (31.25%) SQL
5 5 (31.25%) Cisco
5 5 (31.25%) Root Cause Analysis
6 4 (25.00%) Release Management
7 3 (18.75%) Business Continuity
7 3 (18.75%) Welsh Language
7 3 (18.75%) IBM
7 3 (18.75%) HP
8 1 (6.25%) Disaster Recovery
8 1 (6.25%) SQL Server 2000
8 1 (6.25%) VBScript
8 1 (6.25%) VB
8 1 (6.25%) .NET

ITSM
Top Related IT Skills in Northampton by Category

For the 6 months to 19 September 2014, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 12 (75.00%) MS Office
2 7 (43.75%) MS Excel
Business Applications
1 6 (37.50%) Remedy ITSM
Database & Business Intelligence
1 5 (31.25%) SQL Server
2 1 (6.25%) SQL Server 2000
General
1 3 (18.75%) Welsh Language
Job Titles
1 8 (50.00%) Analyst
2 7 (43.75%) Support Analyst
3 5 (31.25%) Applications Support
4 4 (25.00%) Help Desk Analyst
5 3 (18.75%) 1st Line Support
5 3 (18.75%) Service Analyst
5 3 (18.75%) Customer Analyst
5 3 (18.75%) Deployment Analyst
5 3 (18.75%) 1st Line Support Analyst
6 2 (12.50%) Cabling Engineer
6 2 (12.50%) Network Engineer
7 1 (6.25%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 1 (6.25%) .NET
Miscellaneous
1 6 (37.50%) Management Information System
1 6 (37.50%) Analytical Skills
Processes & Methodologies
1 16 (100.00%) Service Management
2 7 (43.75%) ITIL
3 5 (31.25%) Root Cause Analysis
4 4 (25.00%) Release Management
5 3 (18.75%) Business Continuity
6 1 (6.25%) Disaster Recovery
Programming Languages
1 6 (37.50%) C
2 5 (31.25%) SQL
3 1 (6.25%) VBScript
3 1 (6.25%) VB
Qualifications
1 7 (43.75%) ITIL Foundation Certificate
2 6 (37.50%) SC Cleared
2 6 (37.50%) Security Cleared
Vendors
1 12 (75.00%) Microsoft
2 6 (37.50%) BMC
2 6 (37.50%) Remedy
3 5 (31.25%) Cisco
4 3 (18.75%) IBM
4 3 (18.75%) HP