The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Northamptonshire / Northampton
Rank 52 65 61
Rank change year-on-year
+13 -4
Permanent jobs citing ITSM 1 9 6
As % of all permanent IT jobs located in Northampton 0.25% 1.63% 1.15%
As % of the Processes & Methodologies category 0.28% 1.82% 1.26%
Number of salaries quoted 1 9 6
Median salary £21,000 £52,500 £34,500
Median salary % change year-on-year
-60.00% +52.17%
UK excluding London median salary £47,500 £43,250 £40,500
% change year-on-year
+9.82% +6.79%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
358 494 476
As % of all permanent IT jobs located in Northampton 89.95% 89.66% 90.84%
Number of salaries quoted 293 328 448
Median salary £45,000 £40,000 £42,000
Median salary % change year-on-year
+12.50% -4.76%
90% offered a salary of more than £30,000 £30,000 £32,500
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Northampton

The demand trend of job ads across the Northampton region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Top 28 Related IT Skills in Northampton

For the 6 months to 25 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region with a requirement for ITSM.

1 13 (100.00%) Service Management
2 11 (84.62%) ITIL
3 7 (53.85%) Active Directory
3 7 (53.85%) Windows
3 7 (53.85%) MS Exchange
3 7 (53.85%) DHCP
3 7 (53.85%) TCP/IP
3 7 (53.85%) Exchange Server 2007
3 7 (53.85%) Windows Server 2008
3 7 (53.85%) Windows 7
3 7 (53.85%) Exchange Server 2010
3 7 (53.85%) ITIL V3
3 7 (53.85%) Windows 8
4 3 (23.08%) Performance Metrics
4 3 (23.08%) Agile Software Development
4 3 (23.08%) Continuous Improvement
4 3 (23.08%) Matrix Management
4 3 (23.08%) B2B
4 3 (23.08%) Project Management
4 3 (23.08%) Incident Management
5 2 (15.38%) Service Delivery
6 1 (7.69%) SC Cleared
6 1 (7.69%) Security Cleared
6 1 (7.69%) Blackberry
6 1 (7.69%) Blackberry Enterprise Server
6 1 (7.69%) Change Management
6 1 (7.69%) MS Excel
6 1 (7.69%) MCP

ITSM
Top Related IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (53.85%) Exchange Server 2007
1 7 (53.85%) Exchange Server 2010
1 7 (53.85%) MS Exchange
2 1 (7.69%) Blackberry Enterprise Server
Applications
1 1 (7.69%) MS Excel
Communications & Networking
1 7 (53.85%) DHCP
1 7 (53.85%) TCP/IP
Job Titles
1 9 (69.23%) Analyst
2 8 (61.54%) Service Analyst
3 7 (53.85%) Service Desk Analyst
4 3 (23.08%) Service Manager
5 2 (15.38%) Help Desk Analyst
5 2 (15.38%) Senior Analyst
5 2 (15.38%) Senior Service Desk Analyst
6 1 (7.69%) ITIL Service Analyst
6 1 (7.69%) Service Desk Team Leader
6 1 (7.69%) Service Management Analyst
6 1 (7.69%) Team Leader
Miscellaneous
1 1 (7.69%) Blackberry
Operating Systems
1 7 (53.85%) Windows
1 7 (53.85%) Windows 7
1 7 (53.85%) Windows 8
1 7 (53.85%) Windows Server 2008
Processes & Methodologies
1 13 (100.00%) Service Management
2 11 (84.62%) ITIL
3 7 (53.85%) ITIL V3
4 3 (23.08%) Agile Software Development
4 3 (23.08%) B2B
4 3 (23.08%) Continuous Improvement
4 3 (23.08%) Incident Management
4 3 (23.08%) Matrix Management
4 3 (23.08%) Performance Metrics
4 3 (23.08%) Project Management
5 2 (15.38%) Service Delivery
6 1 (7.69%) Change Management
Qualifications
1 1 (7.69%) MCP
1 1 (7.69%) SC Cleared
1 1 (7.69%) Security Cleared
System Software
1 7 (53.85%) Active Directory