The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 62 62 48
Rank change year-on-year
0 -14
Permanent jobs citing ITSM 10 8 8
As % of all permanent IT jobs located in Northampton 1.60% 1.26% 2.05%
As % of the Processes & Methodologies category 1.87% 1.50% 2.56%
Number of salaries quoted 10 8 8
Average salary £20,500 £34,500 £45,000
Average salary % change year-on-year
-40.57% -23.33%
90% offered a salary of more than £19,850 £17,500 £30,450
10% offered a salary of more than £34,500 £45,850 £50,000
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
ITSM
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
535 532 312
As % of all permanent IT jobs located in Northampton 85.46% 83.52% 80.00%
Number of salaries quoted 468 451 265
Average salary £42,500 £40,000 £39,000
Average salary % change year-on-year
+6.25% +2.56%
90% offered a salary of more than £32,100 £26,000 £26,000
10% offered a salary of more than £65,000 £50,000 £52,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing ITSM across the Northampton region over the 3 months to 21 April 2015.

ITSM Salary Histogram in Northampton

ITSM
Top 30 Related IT Skills in Northampton

For the 6 months to 21 April 2015, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 14 (73.68%) ITIL
2 13 (68.42%) Service Management
3 10 (52.63%) Microsoft
4 9 (47.37%) MS Office
5 7 (36.84%) C
5 7 (36.84%) MS Excel
5 7 (36.84%) Management Information System
5 7 (36.84%) Business Continuity
5 7 (36.84%) SC Cleared
5 7 (36.84%) Security Cleared
5 7 (36.84%) ITIL Foundation Certificate
5 7 (36.84%) Analytical Skills
6 5 (26.32%) Welsh Language
7 4 (21.05%) CMDB
7 4 (21.05%) Problem Management
7 4 (21.05%) MS PowerPoint
7 4 (21.05%) Service Delivery
7 4 (21.05%) ITIL Certification
7 4 (21.05%) MS Visio
8 3 (15.79%) Windows
8 3 (15.79%) SQL Server
9 2 (10.53%) Microsoft Certification
9 2 (10.53%) BMC
9 2 (10.53%) Remedy
9 2 (10.53%) .NET
9 2 (10.53%) ASP.NET
9 2 (10.53%) CSS
9 2 (10.53%) C#
9 2 (10.53%) HTML
9 2 (10.53%) JavaScript

ITSM
Top Related IT Skills in Northampton by Category

For the 6 months to 21 April 2015, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 9 (47.37%) MS Office
2 7 (36.84%) MS Excel
3 4 (21.05%) MS Visio
3 4 (21.05%) MS PowerPoint
Business Applications
1 2 (10.53%) Remedy ITSM
Communications & Networking
1 1 (5.26%) Intranet
Database & Business Intelligence
1 3 (15.79%) SQL Server
2 2 (10.53%) RDBMS
2 2 (10.53%) Relational Database
Development Applications
1 1 (5.26%) Team Foundation Server
General
1 5 (26.32%) Welsh Language
2 2 (10.53%) Finance
2 2 (10.53%) Banking
2 2 (10.53%) Retail
2 2 (10.53%) Retail Banking
Job Titles
1 12 (63.16%) Analyst
2 7 (36.84%) Help Desk Analyst
3 6 (31.58%) Service Analyst
4 4 (21.05%) Senior Analyst
4 4 (21.05%) Services Delivery Analyst
5 3 (15.79%) Support Analyst
6 2 (10.53%) Developer
6 2 (10.53%) Senior Developer
6 2 (10.53%) 1st Line Support
6 2 (10.53%) Senior .NET Developer
6 2 (10.53%) Business Continuity Manager
6 2 (10.53%) Business Manager
6 2 (10.53%) Senior ASP.NET Developer
6 2 (10.53%) Customer Analyst
6 2 (10.53%) C# ASP.NET Developer
6 2 (10.53%) 1st Line Support Analyst
6 2 (10.53%) .NET Developer
6 2 (10.53%) C# Developer
6 2 (10.53%) ASP.NET Developer
6 2 (10.53%) Senior C# Developer
Libraries, Frameworks & Software Standards
1 2 (10.53%) HTML
1 2 (10.53%) .NET
1 2 (10.53%) ASP.NET
1 2 (10.53%) CSS
1 2 (10.53%) LINQ
2 1 (5.26%) Middleware
Miscellaneous
1 7 (36.84%) Management Information System
1 7 (36.84%) Analytical Skills
2 4 (21.05%) CMDB
Operating Systems
1 3 (15.79%) Windows
2 1 (5.26%) Windows Vista
Processes & Methodologies
1 14 (73.68%) ITIL
2 13 (68.42%) Service Management
3 7 (36.84%) Business Continuity
4 4 (21.05%) Service Delivery
4 4 (21.05%) Problem Management
5 2 (10.53%) Release Management
5 2 (10.53%) Software Architecture
5 2 (10.53%) OOP
5 2 (10.53%) OO
5 2 (10.53%) Refactoring
6 1 (5.26%) ITIL V3
6 1 (5.26%) Root Cause Analysis
6 1 (5.26%) Performance Tuning
Programming Languages
1 7 (36.84%) C
2 2 (10.53%) C#
2 2 (10.53%) JavaScript
3 1 (5.26%) SQL
Qualifications
1 7 (36.84%) SC Cleared
1 7 (36.84%) Security Cleared
1 7 (36.84%) ITIL Foundation Certificate
2 4 (21.05%) ITIL Certification
3 2 (10.53%) Microsoft Certification
4 1 (5.26%) MCP
Quality Assurance & Compliance
1 1 (5.26%) SLA
Vendors
1 10 (52.63%) Microsoft
2 2 (10.53%) BMC
2 2 (10.53%) Remedy
3 1 (5.26%) HP
3 1 (5.26%) Cisco
3 1 (5.26%) IBM