The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 53 48 62
Rank change year-on-year
-5 +14
Permanent jobs citing ITSM 16 13 2
As % of all permanent IT jobs located in Northampton 2.45% 3.06% 0.39%
As % of the Processes & Methodologies category 2.94% 3.81% 0.44%
Number of salaries quoted 16 10 2
Average salary £20,500 £33,500 £30,750
Average salary % change year-on-year
-38.80% +8.94%
90% offered a salary of more than £19,000 £20,900 £30,150
10% offered a salary of more than £38,500 £33,500 £31,350
UK excluding London average salary £38,750 £45,000 £42,500
% change year-on-year
-13.88% +5.88%
ITSM
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
545 341 450
As % of all permanent IT jobs located in Northampton 83.59% 80.24% 87.21%
Number of salaries quoted 531 303 418
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £29,600 £29,000 £30,000
10% offered a salary of more than £60,000 £51,500 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing ITSM across the Northampton region over the 3 months to 24 December 2014.

ITSM Salary Histogram in Northampton

ITSM
Top 30 Related IT Skills in Northampton

For the 6 months to 24 December 2014, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 26 (92.86%) Service Management
2 23 (82.14%) Microsoft
3 21 (75.00%) MS Office
4 20 (71.43%) ITIL
5 17 (60.71%) MS Excel
5 17 (60.71%) SC Cleared
5 17 (60.71%) Security Cleared
5 17 (60.71%) Analytical Skills
6 16 (57.14%) C
6 16 (57.14%) Management Information System
6 16 (57.14%) ITIL Foundation Certificate
7 10 (35.71%) Business Continuity
8 8 (28.57%) Welsh Language
9 6 (21.43%) Microsoft Certification
9 6 (21.43%) BMC
9 6 (21.43%) Remedy
9 6 (21.43%) Remedy ITSM
10 5 (17.86%) Cisco
11 3 (10.71%) SQL Server
11 3 (10.71%) IBM
11 3 (10.71%) HP
12 2 (7.14%) C#
12 2 (7.14%) HTML
12 2 (7.14%) JavaScript
12 2 (7.14%) .NET
12 2 (7.14%) ASP.NET
12 2 (7.14%) CSS
12 2 (7.14%) MCP
12 2 (7.14%) Windows
12 2 (7.14%) OOP

ITSM
Top Related IT Skills in Northampton by Category

For the 6 months to 24 December 2014, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) MS Exchange
1 1 (3.57%) Exchange Server 2003
1 1 (3.57%) Exchange Server 2007
Applications
1 21 (75.00%) MS Office
2 17 (60.71%) MS Excel
3 1 (3.57%) Spreadsheet
Business Applications
1 6 (21.43%) Remedy ITSM
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 1 (3.57%) DHCP
1 1 (3.57%) TCP/IP
Database & Business Intelligence
1 3 (10.71%) SQL Server
2 2 (7.14%) RDBMS
2 2 (7.14%) Relational Database
Development Applications
1 1 (3.57%) Team Foundation Server
General
1 8 (28.57%) Welsh Language
2 2 (7.14%) Finance
2 2 (7.14%) Banking
2 2 (7.14%) Retail
2 2 (7.14%) Retail Banking
3 1 (3.57%) Publishing
Job Titles
1 11 (39.29%) Analyst
2 9 (32.14%) Service Analyst
2 9 (32.14%) Support Analyst
2 9 (32.14%) Help Desk Analyst
3 8 (28.57%) 1st Line Support
3 8 (28.57%) Customer Analyst
3 8 (28.57%) 1st Line Support Analyst
4 2 (7.14%) C# ASP.NET Developer
4 2 (7.14%) Developer
4 2 (7.14%) C# .NET Developer
4 2 (7.14%) Network Engineer
4 2 (7.14%) Senior Developer
4 2 (7.14%) Cabling Engineer
4 2 (7.14%) .NET Developer
4 2 (7.14%) C# Developer
4 2 (7.14%) ASP.NET Developer
4 2 (7.14%) Senior C# Developer
4 2 (7.14%) Senior .NET Developer
4 2 (7.14%) Business Continuity Manager
4 2 (7.14%) Business Manager
Libraries, Frameworks & Software Standards
1 2 (7.14%) HTML
1 2 (7.14%) .NET
1 2 (7.14%) ASP.NET
1 2 (7.14%) CSS
1 2 (7.14%) LINQ
2 1 (3.57%) Middleware
Miscellaneous
1 17 (60.71%) Analytical Skills
2 16 (57.14%) Management Information System
Operating Systems
1 2 (7.14%) Windows
2 1 (3.57%) Windows Server 2003
2 1 (3.57%) Windows Vista
2 1 (3.57%) Windows Server 2008
2 1 (3.57%) Windows 7
2 1 (3.57%) Windows 8
Processes & Methodologies
1 26 (92.86%) Service Management
2 20 (71.43%) ITIL
3 10 (35.71%) Business Continuity
4 2 (7.14%) Refactoring
4 2 (7.14%) Release Management
4 2 (7.14%) Software Architecture
4 2 (7.14%) OOP
4 2 (7.14%) OO
5 1 (3.57%) Trend Analysis
5 1 (3.57%) ITIL V3
5 1 (3.57%) Root Cause Analysis
5 1 (3.57%) Performance Tuning
5 1 (3.57%) Mentoring
5 1 (3.57%) Coaching
Programming Languages
1 16 (57.14%) C
2 2 (7.14%) C#
2 2 (7.14%) JavaScript
3 1 (3.57%) SQL
Qualifications
1 17 (60.71%) SC Cleared
1 17 (60.71%) Security Cleared
2 16 (57.14%) ITIL Foundation Certificate
3 6 (21.43%) Microsoft Certification
4 2 (7.14%) MCP
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 1 (3.57%) Active Directory
Vendors
1 23 (82.14%) Microsoft
2 6 (21.43%) BMC
2 6 (21.43%) Remedy
3 5 (17.86%) Cisco
4 3 (10.71%) IBM
4 3 (10.71%) HP
5 1 (3.57%) ServiceNow