The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 58 47 54
Rank change year-on-year
-11 +7
Permanent jobs citing ITSM 6 10 3
As % of all permanent IT jobs located in Northampton 1.06% 2.11% 0.66%
As % of the Processes & Methodologies category 1.25% 2.64% 0.76%
Number of salaries quoted 6 9 3
Average salary £38,500 £33,500 £31,500
Average salary % change year-on-year
+14.92% +6.34%
90% offered a salary of more than £25,500 £20,800 £30,300
10% offered a salary of more than £60,500 £36,800 £52,300
UK excluding London average salary £40,612 £40,000 £45,000
% change year-on-year
+1.52% -11.11%
ITSM
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
480 379 396
As % of all permanent IT jobs located in Northampton 84.96% 79.96% 86.84%
Number of salaries quoted 462 340 364
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £32,500 £28,400 £30,000
10% offered a salary of more than £62,500 £50,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing ITSM across the Northampton region over the 3 months to 23 January 2015.

ITSM Salary Histogram in Northampton

ITSM
Top 30 Related IT Skills in Northampton

For the 6 months to 23 January 2015, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 26 (92.86%) Service Management
2 23 (82.14%) Microsoft
3 21 (75.00%) MS Office
4 20 (71.43%) ITIL
5 17 (60.71%) MS Excel
5 17 (60.71%) SC Cleared
5 17 (60.71%) Security Cleared
5 17 (60.71%) Analytical Skills
6 16 (57.14%) ITIL Foundation Certificate
6 16 (57.14%) Management Information System
6 16 (57.14%) C
7 10 (35.71%) Business Continuity
8 8 (28.57%) Welsh Language
9 6 (21.43%) Remedy
9 6 (21.43%) Microsoft Certification
9 6 (21.43%) BMC
9 6 (21.43%) Remedy ITSM
10 5 (17.86%) Cisco
11 3 (10.71%) IBM
11 3 (10.71%) SQL Server
11 3 (10.71%) HP
12 2 (7.14%) Finance
12 2 (7.14%) Banking
12 2 (7.14%) Retail
12 2 (7.14%) LINQ
12 2 (7.14%) Release Management
12 2 (7.14%) Retail Banking
12 2 (7.14%) Refactoring
12 2 (7.14%) .NET
12 2 (7.14%) ASP.NET

ITSM
Top Related IT Skills in Northampton by Category

For the 6 months to 23 January 2015, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) Exchange Server 2007
1 1 (3.57%) MS Exchange
1 1 (3.57%) Exchange Server 2003
Applications
1 21 (75.00%) MS Office
2 17 (60.71%) MS Excel
3 1 (3.57%) Spreadsheet
Business Applications
1 6 (21.43%) Remedy ITSM
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 1 (3.57%) DHCP
1 1 (3.57%) TCP/IP
Database & Business Intelligence
1 3 (10.71%) SQL Server
2 2 (7.14%) RDBMS
2 2 (7.14%) Relational Database
Development Applications
1 1 (3.57%) Team Foundation Server
General
1 8 (28.57%) Welsh Language
2 2 (7.14%) Finance
2 2 (7.14%) Banking
2 2 (7.14%) Retail
2 2 (7.14%) Retail Banking
3 1 (3.57%) Publishing
Job Titles
1 11 (39.29%) Analyst
2 9 (32.14%) Service Analyst
2 9 (32.14%) Support Analyst
2 9 (32.14%) Help Desk Analyst
3 8 (28.57%) 1st Line Support
3 8 (28.57%) Customer Analyst
3 8 (28.57%) 1st Line Support Analyst
4 2 (7.14%) Network Engineer
4 2 (7.14%) Senior Developer
4 2 (7.14%) ASP.NET Developer
4 2 (7.14%) Senior C# Developer
4 2 (7.14%) Senior .NET Developer
4 2 (7.14%) Business Continuity Manager
4 2 (7.14%) Business Manager
4 2 (7.14%) Senior ASP.NET Developer
4 2 (7.14%) C# ASP.NET Developer
4 2 (7.14%) .NET Developer
4 2 (7.14%) C# Developer
4 2 (7.14%) Cabling Engineer
4 2 (7.14%) Developer
Libraries, Frameworks & Software Standards
1 2 (7.14%) LINQ
1 2 (7.14%) .NET
1 2 (7.14%) ASP.NET
1 2 (7.14%) CSS
1 2 (7.14%) HTML
2 1 (3.57%) Middleware
Miscellaneous
1 17 (60.71%) Analytical Skills
2 16 (57.14%) Management Information System
Operating Systems
1 2 (7.14%) Windows
2 1 (3.57%) Windows 8
2 1 (3.57%) Windows 7
2 1 (3.57%) Windows Server 2003
2 1 (3.57%) Windows Vista
2 1 (3.57%) Windows Server 2008
Processes & Methodologies
1 26 (92.86%) Service Management
2 20 (71.43%) ITIL
3 10 (35.71%) Business Continuity
4 2 (7.14%) Release Management
4 2 (7.14%) Refactoring
4 2 (7.14%) OOP
4 2 (7.14%) OO
4 2 (7.14%) Software Architecture
5 1 (3.57%) Trend Analysis
5 1 (3.57%) ITIL V3
5 1 (3.57%) Root Cause Analysis
5 1 (3.57%) Performance Tuning
5 1 (3.57%) Mentoring
5 1 (3.57%) Coaching
Programming Languages
1 16 (57.14%) C
2 2 (7.14%) C#
2 2 (7.14%) JavaScript
3 1 (3.57%) SQL
Qualifications
1 17 (60.71%) SC Cleared
1 17 (60.71%) Security Cleared
2 16 (57.14%) ITIL Foundation Certificate
3 6 (21.43%) Microsoft Certification
4 2 (7.14%) MCP
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 1 (3.57%) Active Directory
Vendors
1 23 (82.14%) Microsoft
2 6 (21.43%) Remedy
2 6 (21.43%) BMC
3 5 (17.86%) Cisco
4 3 (10.71%) IBM
4 3 (10.71%) HP
5 1 (3.57%) ServiceNow