The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 61 72 48
Rank change year-on-year
+11 -24
Permanent jobs citing ITSM 11 1 6
As % of all permanent IT jobs located in Northampton 1.68% 0.16% 1.73%
As % of the Processes & Methodologies category 1.93% 0.19% 2.23%
Number of salaries quoted 11 1 6
Average salary £21,000 £31,000 £33,000
Average salary % change year-on-year
-32.25% -6.06%
90% offered a salary of more than £17,750 £31,000 £31,750
10% offered a salary of more than £60,000 £31,000 £35,000
UK excluding London average salary £42,500 £43,000 £42,500
% change year-on-year
-1.16% +1.17%
ITSM
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
571 531 269
As % of all permanent IT jobs located in Northampton 87.18% 83.49% 77.52%
Number of salaries quoted 518 494 252
Average salary £45,000 £40,000 £38,500
Average salary % change year-on-year
+12.50% +3.89%
90% offered a salary of more than £30,000 £28,500 £30,500
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

ITSM
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Northampton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing ITSM across the Northampton region over the 3 months to 28 July 2015.

ITSM Salary Histogram in Northampton

ITSM
Top 30 Related IT Skills in Northampton

For the 6 months to 28 July 2015, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 20 (95.24%) ITIL
2 17 (80.95%) Service Management
2 17 (80.95%) Microsoft
3 16 (76.19%) MS Office
4 15 (71.43%) MS Excel
4 15 (71.43%) Analytical Skills
5 13 (61.90%) Management Information System
5 13 (61.90%) Business Continuity
5 13 (61.90%) C
5 13 (61.90%) ITIL Foundation Certificate
5 13 (61.90%) SC Cleared
5 13 (61.90%) Security Cleared
6 10 (47.62%) Welsh Language
7 6 (28.57%) MS Visio
8 4 (19.05%) ITIL Certification
8 4 (19.05%) Service Delivery
8 4 (19.05%) SLA
8 4 (19.05%) CMDB
8 4 (19.05%) Problem Management
8 4 (19.05%) MS PowerPoint
9 3 (14.29%) ITIL V3
9 3 (14.29%) SQL
9 3 (14.29%) Windows
10 2 (9.52%) IIS
10 2 (9.52%) .NET
10 2 (9.52%) Unisys
10 2 (9.52%) SharePoint
10 2 (9.52%) Client/Server
10 2 (9.52%) Finance
10 2 (9.52%) Stakeholder Management

ITSM
Top Related IT Skills in Northampton by Category

For the 6 months to 28 July 2015, IT jobs across the Northampton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) IIS
1 2 (9.52%) SharePoint
Applications
1 16 (76.19%) MS Office
2 15 (71.43%) MS Excel
3 6 (28.57%) MS Visio
4 4 (19.05%) MS PowerPoint
Business Applications
1 1 (4.76%) Remedy ITSM
Communications & Networking
1 1 (4.76%) Intranet
Database & Business Intelligence
1 1 (4.76%) SQL Server
Development Applications
1 1 (4.76%) Team Foundation Server
General
1 10 (47.62%) Welsh Language
2 2 (9.52%) Finance
2 2 (9.52%) Banking
Job Titles
1 19 (90.48%) Analyst
2 14 (66.67%) Help Desk Analyst
3 4 (19.05%) Service Analyst
3 4 (19.05%) Senior Analyst
3 4 (19.05%) Services Delivery Analyst
4 3 (14.29%) 1st Line Support
4 3 (14.29%) Help Desk Support
5 2 (9.52%) Applications Architect
5 2 (9.52%) Architect
6 1 (4.76%) Solutions Architect
6 1 (4.76%) Support Analyst
6 1 (4.76%) Applications Support
6 1 (4.76%) IT Architect
6 1 (4.76%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 2 (9.52%) .NET
Miscellaneous
1 15 (71.43%) Analytical Skills
2 13 (61.90%) Management Information System
3 4 (19.05%) CMDB
4 2 (9.52%) Client/Server
Operating Systems
1 3 (14.29%) Windows
Processes & Methodologies
1 20 (95.24%) ITIL
2 17 (80.95%) Service Management
3 13 (61.90%) Business Continuity
4 4 (19.05%) Service Delivery
4 4 (19.05%) Problem Management
5 3 (14.29%) ITIL V3
6 2 (9.52%) Stakeholder Management
6 2 (9.52%) TOGAF
7 1 (4.76%) Release Management
7 1 (4.76%) Root Cause Analysis
7 1 (4.76%) SDLC
Programming Languages
1 13 (61.90%) C
2 3 (14.29%) SQL
Qualifications
1 13 (61.90%) ITIL Foundation Certificate
1 13 (61.90%) SC Cleared
1 13 (61.90%) Security Cleared
2 4 (19.05%) ITIL Certification
Quality Assurance & Compliance
1 4 (19.05%) SLA
Vendors
1 17 (80.95%) Microsoft
2 2 (9.52%) Unisys
3 1 (4.76%) BMC
3 1 (4.76%) Remedy