The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 46 48 67
Rank change year-on-year
+2 +19
Permanent jobs citing ITSM 13 27 8
As % of all permanent IT jobs located in Northampton 2.72% 3.64% 1.20%
As % of the Processes & Methodologies category 3.06% 4.08% 1.42%
Number of salaries quoted 9 27 8
Median salary £60,000 £41,674 £21,000
Median salary % change year-on-year
+43.97% +98.44%
90% offered a salary of more than £33,600 £19,700 £20,500
10% offered a salary of more than £82,000 £51,493 £31,075
UK excluding London median salary £42,765 £42,500 £40,857
% change year-on-year
+0.62% +4.02%
ITSM
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
425 661 563
As % of all permanent IT jobs located in Northampton 88.91% 89.08% 84.28%
Number of salaries quoted 261 608 517
Median salary £40,000 £45,000 £41,500
Median salary % change year-on-year
-11.11% +8.43%
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Northampton

The demand trend of job ads across the Northampton region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing ITSM across the Northampton region over the 3 months to 27 August 2016.

ITSM Salary Histogram in Northampton

ITSM
Top 30 Related IT Skills in Northampton

For the 6 months to 27 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region with a requirement for ITSM.

1 27 (79.41%) ITIL
2 23 (67.65%) Service Management
3 11 (32.35%) ITIL V3
4 10 (29.41%) Marketing Strategy
4 10 (29.41%) ITIL Certification
4 10 (29.41%) Marketing
4 10 (29.41%) Business Development
5 8 (23.53%) Change Management
5 8 (23.53%) SC Cleared
5 8 (23.53%) Security Cleared
5 8 (23.53%) Continuous Improvement
6 6 (17.65%) Service Delivery
6 6 (17.65%) Microsoft
6 6 (17.65%) MS Excel
7 5 (14.71%) LANDesk
7 5 (14.71%) Analytical Skills
7 5 (14.71%) Critical Success Factor
8 4 (11.76%) Transition Management
8 4 (11.76%) Data Centre
8 4 (11.76%) Programme Management
8 4 (11.76%) Business Continuity
8 4 (11.76%) Business Analysis
8 4 (11.76%) Welsh Language
8 4 (11.76%) Incident Management
8 4 (11.76%) C
8 4 (11.76%) MS Office
8 4 (11.76%) Management Information System
9 3 (8.82%) Finance
9 3 (8.82%) HP
9 3 (8.82%) Statistics

ITSM
Top Related IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.88%) CMS
2 1 (2.94%) Blackberry Enterprise Server
2 1 (2.94%) Exchange Server 2007
2 1 (2.94%) Exchange Server 2010
2 1 (2.94%) MS Exchange
Applications
1 6 (17.65%) MS Excel
2 4 (11.76%) MS Office
Communications & Networking
1 1 (2.94%) DHCP
1 1 (2.94%) Intranet
1 1 (2.94%) TCP/IP
General
1 10 (29.41%) Marketing
2 4 (11.76%) Welsh Language
3 3 (8.82%) Finance
4 1 (2.94%) Banking
Job Titles
1 10 (29.41%) Business Development Executive
1 10 (29.41%) Sales Executive
1 10 (29.41%) Service Manager
2 9 (26.47%) IT Manager
3 6 (17.65%) Analyst
3 6 (17.65%) Service Analyst
4 5 (14.71%) Change Manager
4 5 (14.71%) IT Change Manager
5 4 (11.76%) Customer Analyst
5 4 (11.76%) Delivery Manager
5 4 (11.76%) First Line Help Desk Analyst
5 4 (11.76%) Help Desk Analyst
5 4 (11.76%) IT Services Manager
5 4 (11.76%) Services Delivery Manager
6 3 (8.82%) Senior Manager
6 3 (8.82%) Senior Service Manager
6 3 (8.82%) Senior Services Delivery Manager
7 2 (5.88%) Senior Analyst
7 2 (5.88%) Senior Service Desk Analyst
7 2 (5.88%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 1 (2.94%) .NET
1 1 (2.94%) Java EE
Miscellaneous
1 5 (14.71%) Analytical Skills
2 4 (11.76%) Data Centre
2 4 (11.76%) Management Information System
3 3 (8.82%) Statistics
4 1 (2.94%) Blackberry
Operating Systems
1 1 (2.94%) Windows
1 1 (2.94%) Windows 7
1 1 (2.94%) Windows 8
1 1 (2.94%) Windows Server 2008
Processes & Methodologies
1 27 (79.41%) ITIL
2 23 (67.65%) Service Management
3 11 (32.35%) ITIL V3
4 10 (29.41%) Business Development
4 10 (29.41%) Marketing Strategy
5 8 (23.53%) Change Management
5 8 (23.53%) Continuous Improvement
6 6 (17.65%) Service Delivery
7 5 (14.71%) Critical Success Factor
8 4 (11.76%) Business Analysis
8 4 (11.76%) Business Continuity
8 4 (11.76%) Incident Management
8 4 (11.76%) Programme Management
8 4 (11.76%) Transition Management
9 3 (8.82%) Knowledge Management
9 3 (8.82%) Problem Management
10 1 (2.94%) Change Control
10 1 (2.94%) Open Source
10 1 (2.94%) Supplier Management
10 1 (2.94%) Zachman Framework
Programming Languages
1 4 (11.76%) C
2 1 (2.94%) Java
Qualifications
1 10 (29.41%) ITIL Certification
2 8 (23.53%) SC Cleared
2 8 (23.53%) Security Cleared
3 1 (2.94%) MCP
System Software
1 1 (2.94%) Active Directory
Vendors
1 6 (17.65%) Microsoft
2 5 (14.71%) LANDesk
3 3 (8.82%) HP
4 2 (5.88%) Avaya
4 2 (5.88%) ServiceNow