The table below looks at the statistics for ITSM skills in IT jobs advertised for the Northampton region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 57 71 57
Rank change year-on-year
+14 -14
Permanent jobs citing ITSM 12 11 20
As % of all permanent IT jobs located in Northampton 2.35% 1.52% 2.73%
As % of the Processes & Methodologies category 2.53% 1.67% 3.11%
Number of salaries quoted 8 11 20
Median salary £26,000 £21,000 £20,500
Median salary % change year-on-year
+23.80% +2.43%
90% offered a salary of more than £23,050 £21,000 £18,000
10% offered a salary of more than £40,000 £70,000 £38,500
UK excluding London median salary £45,000 £42,000 £37,500
% change year-on-year
+7.14% +12.00%
ITSM
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northampton region.

Processes & Methodologies Category
Northampton
Permanent IT job ads with a match in the
Processes & Methodologies category
475 659 643
As % of all permanent IT jobs located in Northampton 92.95% 91.27% 87.84%
Number of salaries quoted 301 559 628
Median salary £43,500 £42,500 £40,000
Median salary % change year-on-year
+2.35% +6.25%
90% offered a salary of more than £32,500 £28,500 £28,500
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Northampton

The demand trend of job ads across the Northampton region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Northampton

ITSM
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Northampton region.

ITSM Salary Trend in Northampton

ITSM
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing ITSM across the Northampton region over the 3 months to 3 December 2016.

ITSM Salary Histogram in Northampton

ITSM
Top 30 Related IT Skills in Northampton

For the 6 months to 3 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Northampton region with a requirement for ITSM.

1 23 (95.83%) Service Management
2 19 (79.17%) ITIL
3 10 (41.67%) ITIL V3
4 8 (33.33%) Windows
4 8 (33.33%) MS Exchange
4 8 (33.33%) DHCP
4 8 (33.33%) TCP/IP
4 8 (33.33%) Active Directory
4 8 (33.33%) Windows Server 2008
4 8 (33.33%) Windows 7
4 8 (33.33%) Windows 8
4 8 (33.33%) Exchange Server 2007
4 8 (33.33%) Exchange Server 2010
5 7 (29.17%) Incident Management
5 7 (29.17%) Service Delivery
6 6 (25.00%) Continuous Improvement
7 5 (20.83%) SC Cleared
7 5 (20.83%) Security Cleared
8 3 (12.50%) Performance Metrics
8 3 (12.50%) Change Management
8 3 (12.50%) Finance
8 3 (12.50%) Project Management
8 3 (12.50%) HP
8 3 (12.50%) Knowledge Management
8 3 (12.50%) Agile Software Development
8 3 (12.50%) Matrix Management
8 3 (12.50%) Statistics
8 3 (12.50%) Problem Management
9 2 (8.33%) ServiceNow
9 2 (8.33%) CMS

ITSM
Top Related IT Skills in Northampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (33.33%) Exchange Server 2007
1 8 (33.33%) Exchange Server 2010
1 8 (33.33%) MS Exchange
2 2 (8.33%) Blackberry Enterprise Server
2 2 (8.33%) CMS
Applications
1 2 (8.33%) MS Excel
Communications & Networking
1 8 (33.33%) DHCP
1 8 (33.33%) TCP/IP
2 1 (4.17%) Intranet
General
1 3 (12.50%) Finance
2 1 (4.17%) Banking
Job Titles
1 10 (41.67%) Analyst
1 10 (41.67%) Service Manager
2 9 (37.50%) Service Analyst
2 9 (37.50%) Service Desk Analyst
3 4 (16.67%) Delivery Manager
3 4 (16.67%) Senior Analyst
3 4 (16.67%) Senior Service Desk Analyst
3 4 (16.67%) Services Delivery Manager
4 3 (12.50%) Senior Manager
4 3 (12.50%) Senior Service Manager
4 3 (12.50%) Senior Services Delivery Manager
5 2 (8.33%) Help Desk Analyst
5 2 (8.33%) Service Desk Team Leader
5 2 (8.33%) Team Leader
6 1 (4.17%) 2nd Line Support
6 1 (4.17%) Architect
6 1 (4.17%) IT Manager
6 1 (4.17%) IT Services Manager
6 1 (4.17%) Service Desk Manager
6 1 (4.17%) Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (4.17%) .NET
1 1 (4.17%) Java EE
Miscellaneous
1 3 (12.50%) Performance Metrics
1 3 (12.50%) Statistics
2 2 (8.33%) Blackberry
3 1 (4.17%) Analytical Skills
3 1 (4.17%) Data Centre
Operating Systems
1 8 (33.33%) Windows
1 8 (33.33%) Windows 7
1 8 (33.33%) Windows 8
1 8 (33.33%) Windows Server 2008
Processes & Methodologies
1 23 (95.83%) Service Management
2 19 (79.17%) ITIL
3 10 (41.67%) ITIL V3
4 7 (29.17%) Incident Management
4 7 (29.17%) Service Delivery
5 6 (25.00%) Continuous Improvement
6 3 (12.50%) Agile Software Development
6 3 (12.50%) Change Management
6 3 (12.50%) Knowledge Management
6 3 (12.50%) Matrix Management
6 3 (12.50%) Problem Management
6 3 (12.50%) Project Management
7 1 (4.17%) Business Analysis
7 1 (4.17%) CRM
7 1 (4.17%) Programme Management
7 1 (4.17%) SOA
7 1 (4.17%) Stakeholder Management
7 1 (4.17%) Supplier Management
7 1 (4.17%) Transition Management
7 1 (4.17%) UML
Programming Languages
1 1 (4.17%) Java
Qualifications
1 5 (20.83%) SC Cleared
1 5 (20.83%) Security Cleared
2 2 (8.33%) MCP
System Software
1 8 (33.33%) Active Directory
Vendors
1 3 (12.50%) HP
2 2 (8.33%) Avaya
2 2 (8.33%) Microsoft
2 2 (8.33%) ServiceNow