Customer Experience Jobs in Northamptonshire

Customer Experience (CX)
East Midlands > Northamptonshire

The following table provides summary statistics for permanent job vacancies advertised in Northamptonshire with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 1 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 58 29 62
Rank change year-on-year -29 +33 -7
Permanent jobs citing Customer Experience 10 35 5
As % of all permanent jobs advertised in Northamptonshire 1.43% 6.55% 0.98%
As % of the Processes & Methodologies category 1.83% 7.00% 1.05%
Number of salaries quoted 5 12 5
10th Percentile £33,950 - -
25th Percentile - £31,250 £57,000
Median annual salary (50th Percentile) £38,000 £75,000 £59,000
Median % change year-on-year -49.33% +27.12% -15.71%
75th Percentile - £84,063 £83,750
90th Percentile £43,700 £85,000 -
East Midlands median annual salary £45,000 £50,000 £39,000
% change year-on-year -10.00% +28.21% -8.24%

All Process and Methodology Skills
Northamptonshire

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northamptonshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 545 500 478
As % of all permanent jobs advertised in Northamptonshire 78.19% 93.63% 93.54%
Number of salaries quoted 414 245 325
10th Percentile £24,750 £26,250 £28,000
25th Percentile £31,250 £35,001 £37,500
Median annual salary (50th Percentile) £41,750 £52,500 £50,000
Median % change year-on-year -20.48% +5.00% +11.11%
75th Percentile £53,750 £67,500 £67,500
90th Percentile £67,500 £73,750 £80,000
East Midlands median annual salary £45,000 £50,000 £47,500
% change year-on-year -10.00% +5.26% +5.56%

Customer Experience
Job Vacancy Trend in Northamptonshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Northamptonshire.

Job vacancy trend for Customer Experience in Northamptonshire

Customer Experience
Salary Trend in Northamptonshire

3-month moving average salary quoted in jobs citing Customer Experience in Northamptonshire.

Salary trend for Customer Experience in Northamptonshire

Customer Experience
Salary Histogram in Northamptonshire

Salary distribution for jobs citing Customer Experience in Northamptonshire over the 6 months to 1 May 2024.

Salary histogram for Customer Experience in Northamptonshire

Customer Experience
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Northamptonshire region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Daventry - 5 £45,000 -
Brackley +5 4 £38,000 - 1
Northampton -19 1 £32,500 -58.06% 9
Customer Experience
East Midlands

Customer Experience
Co-occurring Skills and Capabilities in Northamptonshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Microsoft Exchange
Applications
1 5 (50.00%) Microsoft Excel
1 5 (50.00%) Microsoft Office
Cloud Services
1 1 (10.00%) Azure
1 1 (10.00%) Microsoft 365
Communications & Networking
1 1 (10.00%) Broadband
General
1 4 (40.00%) Military
2 1 (10.00%) Social Skills
2 1 (10.00%) Telecoms
Job Titles
1 4 (40.00%) Business Development Manager
1 4 (40.00%) Business Manager
1 4 (40.00%) Development Manager
1 4 (40.00%) Graduate
2 1 (10.00%) Lead
2 1 (10.00%) Project Engineer
2 1 (10.00%) Service Desk Team Leader
2 1 (10.00%) Team Leader
2 1 (10.00%) Telecoms Engineer
Miscellaneous
1 4 (40.00%) Onboarding
2 1 (10.00%) Driving Licence
2 1 (10.00%) iPhone
2 1 (10.00%) Self-Motivation
Processes & Methodologies
1 5 (50.00%) Process Improvement
2 4 (40.00%) Business Development
2 4 (40.00%) Client Onboarding
2 4 (40.00%) Contingency Planning
2 4 (40.00%) Continuous Improvement
2 4 (40.00%) Creative Thinking
2 4 (40.00%) Customer Service
2 4 (40.00%) Data Analysis
2 4 (40.00%) Logistics
2 4 (40.00%) Performance Metrics
3 1 (10.00%) Coaching
3 1 (10.00%) Mentoring
3 1 (10.00%) Order Management
3 1 (10.00%) Performance Management
Qualifications
1 5 (50.00%) Degree
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 1 (10.00%) VMware Infrastructure
Vendors
1 4 (40.00%) Salesforce
2 1 (10.00%) VMware