The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 44 58 66
Rank change year-on-year
+14 +8
Permanent jobs citing Service Delivery 52 12 8
As % of all permanent IT jobs located in Northamptonshire 5.02% 1.98% 1.22%
As % of the Processes & Methodologies category 6.05% 2.69% 1.55%
Number of salaries quoted 48 12 6
Average salary £35,000 £52,750 £32,500
Average salary % change year-on-year
-33.64% +62.30%
90% offered a salary of more than £27,000 £33,600 £29,500
10% offered a salary of more than £50,500 £80,000 £40,000
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Northamptonshire region.

Processes & Methodologies Category
Northamptonshire
Permanent IT job ads with a match in the
Processes & Methodologies category
860 446 517
As % of all permanent IT jobs located in Northamptonshire 83.09% 73.72% 79.05%
Number of salaries quoted 806 408 487
Average salary £40,000 £40,500 £40,000
Average salary % change year-on-year
-1.23% +1.25%
90% offered a salary of more than £27,000 £32,500 £28,900
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Northamptonshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Northamptonshire

Service Delivery
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Northamptonshire region.

Service Delivery Salary Trend in Northamptonshire

Service Delivery
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Northamptonshire region over the 3 months to 24 October 2014.

Service Delivery Salary Histogram in Northamptonshire

Service Delivery
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Northamptonshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton +5 36 £35,000 +1.44%
Brackley - 10 £40,000 -
Service Delivery
East Midlands

Service Delivery
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 24 October 2014, IT jobs across the Northamptonshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 43 (55.84%) ITIL
2 37 (48.05%) Microsoft
3 28 (36.36%) MCP
4 27 (35.06%) Microsoft Certification
5 26 (33.77%) Windows
5 26 (33.77%) SLA
6 25 (32.47%) Crystal Reports
7 22 (28.57%) MCSE
7 22 (28.57%) MS Excel
8 21 (27.27%) Active Directory
9 20 (25.97%) HND
9 20 (25.97%) Analytical Skills
10 18 (23.38%) Hyper-V
11 17 (22.08%) DNS
12 15 (19.48%) Law
12 15 (19.48%) MOS
13 14 (18.18%) SQL Server
13 14 (18.18%) Service Desk Management
14 13 (16.88%) MCITP
15 11 (14.29%) VMware
15 11 (14.29%) MS Exchange
15 11 (14.29%) Legal
15 11 (14.29%) Windows Server 2012
16 10 (12.99%) ISO 9001
16 10 (12.99%) SQL
16 10 (12.99%) Windows 7
17 9 (11.69%) VMware Infrastructure
17 9 (11.69%) Exchange Server 2003
17 9 (11.69%) Exchange Server 2007
17 9 (11.69%) VMware Certified Professional (VCP)

Service Delivery
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 24 October 2014, IT jobs across the Northamptonshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 11 (14.29%) MS Exchange
2 9 (11.69%) Exchange Server 2003
2 9 (11.69%) Exchange Server 2007
2 9 (11.69%) Exchange Server 2010
3 1 (1.30%) SharePoint
3 1 (1.30%) SharePoint 2010
3 1 (1.30%) CMS
Applications
1 22 (28.57%) MS Excel
2 2 (2.60%) MS Office
3 1 (1.30%) Photoshop
Communications & Networking
1 17 (22.08%) DNS
2 9 (11.69%) TCP/IP
2 9 (11.69%) VPN
3 7 (9.09%) VLAN
4 6 (7.79%) DHCP
5 2 (2.60%) Cisco ASA
5 2 (2.60%) SAN
5 2 (2.60%) Firewall
5 2 (2.60%) BIG-IP
Database & Business Intelligence
1 25 (32.47%) Crystal Reports
2 14 (18.18%) SQL Server
3 4 (5.19%) Data Warehouse
3 4 (5.19%) Microsoft Analysis Services
3 4 (5.19%) SQL Server Analysis Services
3 4 (5.19%) SQL Server 2008
Development Applications
1 1 (1.30%) Team Foundation Server
General
1 15 (19.48%) Law
2 11 (14.29%) Legal
3 6 (7.79%) Retail
3 6 (7.79%) Finance
Job Titles
1 29 (37.66%) Team Leader
1 29 (37.66%) Service Desk Team Leader
2 14 (18.18%) Analyst
3 10 (12.99%) Service Manager
4 9 (11.69%) Technical Analyst
5 8 (10.39%) Delivery Manager
6 7 (9.09%) Services Delivery Manager
7 6 (7.79%) Service Transformation Manager
8 5 (6.49%) Configuration Manager
8 5 (6.49%) Developer
8 5 (6.49%) Technical Support
9 4 (5.19%) Infrastructure Engineer
9 4 (5.19%) Implementation Engineer
9 4 (5.19%) SQL Developer
10 3 (3.90%) Infrastructure Specialist
10 3 (3.90%) Technical Manager
10 3 (3.90%) IT Services Manager
10 3 (3.90%) Support Engineer
11 2 (2.60%) Service Analyst
11 2 (2.60%) Senior Manager
Libraries, Frameworks & Software Standards
1 1 (1.30%) HTML
1 1 (1.30%) .NET
1 1 (1.30%) ASP.NET
1 1 (1.30%) CSS
1 1 (1.30%) XML
1 1 (1.30%) XSL
1 1 (1.30%) Ajax
1 1 (1.30%) WCF
1 1 (1.30%) Silverlight
1 1 (1.30%) jQuery
Miscellaneous
1 20 (25.97%) Analytical Skills
2 4 (5.19%) Clustering
3 2 (2.60%) Management Information System
3 2 (2.60%) Replication
3 2 (2.60%) CMDB
4 1 (1.30%) Data Integration
4 1 (1.30%) Performance Metrics
4 1 (1.30%) Derivative
4 1 (1.30%) Data Protection Act
4 1 (1.30%) EPoS
Operating Systems
1 26 (33.77%) Windows
2 11 (14.29%) Windows Server 2012
3 10 (12.99%) Windows 7
4 8 (10.39%) Windows Server 2008
5 7 (9.09%) Windows Server 2003
6 3 (3.90%) Windows XP
7 1 (1.30%) Solaris
7 1 (1.30%) Linux
7 1 (1.30%) CentOS
7 1 (1.30%) Red Hat Enterprise Linux
Processes & Methodologies
1 43 (55.84%) ITIL
2 14 (18.18%) Service Desk Management
3 7 (9.09%) Project Management
3 7 (9.09%) Stakeholder Management
4 6 (7.79%) Change Management
5 5 (6.49%) Configuration Management
5 5 (6.49%) Stakeholder Engagement
5 5 (6.49%) Coaching
6 4 (5.19%) Time Management
7 3 (3.90%) Customer Insight
8 2 (2.60%) Mentoring
8 2 (2.60%) Business Development
8 2 (2.60%) Technical Architecture
8 2 (2.60%) PRINCE2
8 2 (2.60%) Agile Software Development
9 1 (1.30%) Systems Analysis
9 1 (1.30%) E-Commerce
9 1 (1.30%) Web Development
9 1 (1.30%) Disaster Recovery
9 1 (1.30%) Workflow
Programming Languages
1 10 (12.99%) SQL
2 1 (1.30%) Shell Script
2 1 (1.30%) C#
2 1 (1.30%) JavaScript
Qualifications
1 28 (36.36%) MCP
2 27 (35.06%) Microsoft Certification
3 22 (28.57%) MCSE
4 20 (25.97%) HND
5 15 (19.48%) MOS
6 13 (16.88%) MCITP
7 9 (11.69%) VMware Certified Professional (VCP)
7 9 (11.69%) MCTS
7 9 (11.69%) MCSA
7 9 (11.69%) CCNA
7 9 (11.69%) CCA
7 9 (11.69%) Citrix Certification
7 9 (11.69%) Cisco Certification
8 5 (6.49%) ITIL Certification
9 2 (2.60%) SC Cleared
9 2 (2.60%) DV Cleared
9 2 (2.60%) Security Cleared
9 2 (2.60%) PRINCE2 Certification
10 1 (1.30%) Degree
Quality Assurance & Compliance
1 26 (33.77%) SLA
2 10 (12.99%) ISO 9001
3 1 (1.30%) QA
System Software
1 21 (27.27%) Active Directory
2 18 (23.38%) Hyper-V
3 9 (11.69%) VMware Infrastructure
Systems Management
1 2 (2.60%) WSUS
1 2 (2.60%) SCCM
1 2 (2.60%) SCOM
Vendors
1 37 (48.05%) Microsoft
2 11 (14.29%) VMware
3 4 (5.19%) HP
3 4 (5.19%) Cisco
4 2 (2.60%) Citrix
4 2 (2.60%) F5
5 1 (1.30%) Business Objects
5 1 (1.30%) SAP
5 1 (1.30%) Avaya
5 1 (1.30%) Red Hat